Near Leander, TX 78645
James
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new rear adapter kit and installed perma gum around air port to aid in sealing. Cleared all ice from behind evaporator housing and from underneath. Tested operation and found unit working properly and all functions test good. Job complete
Near Lakeway, TX 78734
Andy
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not filling with water. Tested and inspected unit and found unit is filling but is not spraying water due to failed pump and motor assembly. No water leaks present at time of service.; ordrng 1 W11085683 (PUMP MOTOR ASSY)
Near Cedar Park, TX 78613
Jonathan S
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for refrigerator for making noises. Customer stated that it was the fan that was making noises. Performed diagnostics mode and tested compressor and condenser fan. Tested evaporator fan and damper door. Checked evaporator frost pattern and found normal and no ice buildup. Tested damper again found damper motor a little loud than normal operation. Will need to replace damper control.; ordrng 1 WPW10594330 (DAMPER CONTROL )
Near Austin, TX 78728
Paul
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived onsite for the dishwasher not heating. I found an F7E1 error. I found the heating element open. I replaced the element and ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Joel G.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to install part I previously ordered. Replaced main board and verified operation. Customer mentioned ice quit dispensing while part was on order. Found auger motor faulty and humming, needs replaced. Verified no leaks at time of svc call.; ordrng 1 W11202789 (motor)"
Near Martindale, TX 78655
Brandon
Job Details: 06/26/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for customer complaint of unit not working, found electric issue
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/26/2019
COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site for F 47 failure code onto left burners. Replaced controls and unit would not allow me to program a personality code. Will order all parts again. Office to locate parts and reschedule with customer.; ordrng 1 W10328384 (hotplate LEFT FRONT) and 1 W10328391 (hot plate LEFT REAR) and 1 W10857230 (module) and 1 WPW10396615 (display)
Near Austin, TX 78748
Luis
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "New issue with not dispensing ice. Replaced parts from prev diagnosis of unit not dispensing ice and weak ice flow. Replaced control,ice box fan,ice container and shaft. Tested dispenser working tested fan good. Customer complained of cooling issue found trace of dye on condenser weld joint from manufacture,repaired weld joint;
Near Killeen, TX 76549
Al
Job Details: 06/26/2019
DRYER MAYTAG MGDB835DW4 Arrived to disassembled the unit so a licensed plumber could convert the unit.Reassembled the unit and unit began operating as designed.No gas leaks detected Unit works as designed.JOB COMPLETE
Near Austin, TX 78745
Luis
Job Details: 06/26/2019
REFRIGERATOR FRIGIDAIRE FRT18P6BSB4 "Arrived on site for cooling issue. Found freezer section not freezing,removed evaporator cover found weak frost pattern,diagnosed leak in system. Unit will need a new compressor,evaporator and a uv drier,need AUTHO approval; ordrng 1 5303918274 (EVAPORATOR ) and 1 5303918358 (UV DRIER) and 1 5304464034 (COMPRESSOR) and 1 NEEDAUTHO and 1 TJ90SF8404 (ACCESS VALVE)"
Near Martindale, TX 78655
Brandon
Job Details: 06/26/2019
WASHER GE GUD27ESSJWW "Arrived on site for customer complaint of unit making noise, found shoe lace stuck in blower wheel, I removed shoe lace, unit tested good."
Near Spicewood, TX 78669
Andy
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for refrigerator with ice/frost issues in FC. Tested and inspected unit and found some light frost on rails and inside freezer. Asked about ice and ice maker and was told all was good with that. Inspected rails and liner for damage and inspected gasket and all checked good. Although noted 2 small holes on top of freezer by close to evaporator cover and a 1” by 3” hole on top left with no cover. Found drain line for freezer clogged and ice starting to from on bottom of freezer. Called tech line and spoke with Dave (SR# 7725130702) Made aware of issues and what was found. Was instructed all was normal aside from drain line clogged. Was instructed to clear drain and remove ice from freezer and that should fix issues. Did as instructed. As well as resealed around FC cabinet. No water leaks present at time of service
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to install part I previously ordered. Repaired sealed system on previous service and noticed fan motor faulty. Replaced and verified operations. Unit in garage and not installed. Customer to monitor it.
Near Buda, TX 78610
Kevin
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 arrived on site and found fill tube is frozen and has a crack in it where it turns 90° into the icemaker. Spoke with tech line and they recommended checking water pressure. Water pressure is 78 psi and tech line says this is too high and causing the problem. Recommended to customer that icemaker not be used until pressure is reduced below 60 PSI. Replaced waterline and left icemaker off.
Near Bastrop, TX 78602
Steve C.
Job Details: 06/26/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site for the unit is not working properly. Tested the unit and found the gear case is extremely loud when it’s spinning. Checked under the unit and found the gear case is defective and it also damaged the rotor, clutch, slider and stator. Will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (GEAR CASE)"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/26/2019
FREEZER GE PYE22PSHHSS Arrived on site to replace the user interface due to not working. Replace the user interface and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Wesley
Job Details: 06/26/2019
OVEN WHIRLPOOL WOS72EC7HS01 Arrived onnsite and replaced panel. Unit is now operating as designed. Ad used customer on status.
Near Austin, TX 78746
Tyler B.
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for unit leaking, found leaking from valve, removed and found barb broken, replaced and tested unit, unit filled, but did not wash, found pump had failed would need pump assy to complete repair, no leaks on site ; ordrng 1 W11087376 (pump&motor)"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/26/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for the unit will not start. Tested the unit and found the thermal fuse has no continuity and the door is broken in half. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Dripping Springs, TX 78620
Luis
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice. Removed icemaker,found broken wires to fill tube heater. Ordering new fill tube heater assembly; ordrng 1 W11366500 (FILL TUBE HEATER)"
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site to test unit for unit not washing dishes. Found unit not getting water, replaced fill valve test unit and unit test good. No leaks present at this time."
Near Lorena, TX 76655
Arthur B.
Job Details: 06/26/2019
ICE MACHINE KITCHENAID KUIS18PNZB0 Arrived onsite for customer compliant of ice machine not powering on. Found external drain pump faulty. Removed and replaced external drain pump. Reassembled and tested unit. Unit powered up and making ice immediately. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 06/26/2019
MICROWAVE GE PEB7227SL1SS Arrived on site and installed new latch board and lever. Tested operation and found unit working properly. Job complete
Near Austin, TX 78704
Wesley
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and found unit operating as designed. No temp concerns however right side fridge door has torn gasket. Ordering gasket to repair. ; ordrng 1 W10830162 (gasket-fip)
Near Austin, TX 78750
Paul
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived onsite for the refrigerator that’s not cooling correctly. I found the RC evaporator coil completely frosted over and not allowing the lower drawer to be removed. I found the unit set to the adaptive defrost mode and I set it to the basic 8 hour mode. The steamer would not blow it out so I removed it and cleared it. I zip tied the thermistor and wrapped it in foil tape. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 06/26/2019
WASHER LG WT7600HWA Arrived on site and inspected unit. I found that the wash plate has come off and is damaged. Unit will need new wash plate to repair. ; ordrng 1 AGZ72909701 (WASH PLATE)
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/26/2019
REFRIGERATOR GE PGSS5PJZASS "Arrived onsite for unit dispensing water slowing, found check valve in filter housing to fail, replaced housing and tested good. No leaks on site"
Near Austin, TX 78726
Paul
Job Details: 06/26/2019
WASHER WHIRLPOOL WTW8500DW0 Arrived onsite for the washer with a burning rubber smell. I visually checked the controls and the drive. I found all six bolts loose and backing out of the clutch. I tightened the bolts and tested the unit in diagnostics. The unit had a stored F0E5 so I went over loading instructions with mr. The unit completed test step 52 and all test passed. I ran the unit thru a manual high speed spin and fast agitate. The unit worked as designed. The customer had not run the unit for a few days because of the issue and the tub had stagnant water in it so we ran the unit thru a clean cycle and the unit was working as designed. Call complete.
Near Robinson, TX 76706
Arthur B.
Job Details: 06/26/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for customer complaint of dryer not heating properly and door not closing easy. Found catch bent. Removed and replaced catch. Reassembled and tested unit. Upon testing, found house venting blocked on roof with either tape or metal. Advised customer of findings. No other issues found. Dryer vent and lint trap clean of lint at time of service."
Near Elgin, TX 78621
Steve C.
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for the unit is not freezing or cooling. Tested the unit and found the freezer temperature is at 4° and the fresh food section is at 39°. Called Whirlpool Sr#7725190153 And found the deli control will not turn on and has corrosion buildup on the wires and advise that that would cause temperature issues. The unit will need a new door deli, and a deli control.All water connection for dry at the time of service.; ordrng 1 CNOTE (AUTHO) and 1 W10677119 (cntrl-elec) and 1 W10815674 (dor-fip ss)"
Near Leander, TX 78641
Lou
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to install previously diagnosed parts. I transferred all parts from the old unit to the new tub. I replaced the door hinges due to them being badly bent and the sump/motor assembly due to the seal being bad. Placed the unit back in its place and tested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Austin, TX 78759
Joseph C.
Job Details: 06/26/2019
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site for “have to push door hard, to make unit come on” complaint. Inspected unit and found left side harness and switches to be faulty. Ordering new switches and interlock for both sides(per SR). ordrng 3 W10211972 (switch)s and 2 WP8205683 (interlock)s"
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site for customer complaint of unit not heating and light not going off, found faulty control board, after replacing control, unit tested good."
Near Leander, TX 78641
James
Job Details: 06/26/2019
WASHER LG WM2140CW Arrived on site and tested operation. I found that the leveling feet were not sitting even causing unit to wobble. Leveled unit and ran diagnostics. Unit operating properly and all functions test good. Cleaned out drain ports on door boot and recommended customer run a clean washer cycle every 2 months to keep door boot clean and washer. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site for condensation at fresh food section door gaskets. Instructed customer on the use of the humidity switch. At current state the switch is in the off position. Turn unit to the on position. All water connections are dry.
Near Austin, TX 78757
Tyler B.
Job Details: 06/26/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 U it needed console panel to complete repair. Replaced panel and now unit functions properly. No leaks on site
Near Austin, TX 78724
Joseph C.
Job Details: 06/26/2019
REFRIGERATOR AMANA ASI2575GRB01 "Arrived on site for “noisy operation” complaint. Inspected unit and found rear cover loose and rattling against back frame. Removed cover and repositioned. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
FREEZER WHIRLPOOL WZF34X16DW01 "Arrived on site for customer complaint of ice on back wall, found unit was working as design at time of service, if problem continues, will need to bring control and thermistor."
Near Austin, TX 78732
Andy
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator with gaps in gasket. Tested and inspected unit and found gasket not sealing properly. Heated and reseated gasket. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/26/2019
RANGE JENN-AIR JES9900BAS Arrived on site to test unit for convection bake not working. Test unit and found convection fan coming on and unit pre heated to 325. Fan working and unit heating at this time job complete.
Near Austin, TX 78734
Andy
Job Details: 06/26/2019
DRYER MAYTAG MED5630HW0 Arrived on site for dryer short cycling. Tested and inspected unit and found that unit also keep running after cycle was over. And that unit control has failed. Ordering control and will returnInstructed customer that if they use unit to keep a very close eye on it due to risk of unit keep running and possibly over heating creating possible risks. ; ordrng 1 W11316370 (CONTROL )
Near Austin, TX 78734
Andy
Job Details: 06/26/2019
REFRIGERATOR JENN-AIR JFC2087HRS Arrived on site for refrigerator freezing food at very top and bottom of RC. Tested and inspected unit and found unit will need RC thermistor as well as damper to complete repairs. . No water leaks present at time of service..; ordrng 1 12002355 (THERMISTOR ) and 1 12868801 (HARNESS ) and 1 WP67003903 (DAMPER )
Near Austin, TX 78732
Andy
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and 3rd level rack is still dragging. Ordering the rack itself. To be shipped direct to customer. No water leaks present at time of service.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 1 W11027154 (RACK)
Near Jollyville, TX 78729
Tyler B.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for unit constantly running and frost on food, found seal was slightly bent back and was able to add clay buffer in to correct, customer also stated that it would not dispense water or ice intermittently, checked UI and connection and checked good, removed grille and inspected door harness and found 2 wires split and one stretched, u it will need new freezer door to complete repair, no leaks on site, ; ordrng 1 LW10913113 (dor-fip)"
Near Cedar Park, TX 78613
Jonathan S
Job Details: 06/26/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for dryer having water in unit. Inspected unit and unit does not have water connecting to unit. Found unit does not have valve for steam dry. Found water inside vent. Opened unit and found water in blower wheel and vibration sound coming from access panel. Tighten clips on access panel. Tested unit operation. Spoke with customer on vent. All else tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 06/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher door flinging open. Upon further inspection, I opened the door and it flung open as if it had no friction pads. I found that the spring and bushing on the right side were missing. Also, the friction pads were missing. When I opened the door, the bottom of the door got hung on the toe plate due to the plate being bent from the door getting caught on the vent when the door flung open. I advised the customer of my findings and am ordering the spring and toe plate and will return with the friction pads and bushings prescreened for today. Tested unit and it operated as designed. No water leaks observed during service.; ordrng 1 W10871196 (panel) and 1 W11174981 (SPRING )"
Near Waco, TX 76711
Arthur B.
Job Details: 06/26/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived onsite to installed new evaporator to top mount refrigerator from prior visit’s diagnosis. Removed evaporator and installed new replacement along with dye drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Powered up unit and observed frost pattern. Good frost began forming. No other issues found. No water source connected.
Near Spicewood, TX 78669
Andy
Job Details: 06/26/2019
DRYER GE GUD27ESSM1WW Arrived on site for washer load size knob broken. Tested and inspected unit and found that the load size switch is broken.No water leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Lago Vista, TX 78645
James
Job Details: 06/26/2019
DRYER GE GTD42EASJ2WW Arrived on site and tested operation. I found that the ticking noise has returned and is coming from the motor assembly again. Inspected motor and found to be properly mounted and positioned. Called tech line and was instructed to verify the motor straps are grooved. I found them to be grooved and the motor is positioned properly in mount. Unit will need new blower assembly again due to defect in installed part. I will also need to return with idler pulley and clip. ordrng 1 CNOTE (RESEARCH) and 1 WE17X24535 (BLOWER ASSEMBLY )
Near Austin, TX 78756
Joseph C.
Job Details: 06/26/2019
WASHER LG WM3488HW.ABWEEUS "Arrived on site for “noise, during drain and long dry times” complaint. Inspected unit and spoke with Linda, at LG techline. Found lint to be blocking and clogging vent fan and drain pump to be faulty. Cleared vent fan and removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78732
Andy
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 E )
Near New Braunfels, TX 78130
Brandon
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to replace ice maker, fan motor, solenoid, damper, wire harness, and auger motor, after replacing all parts, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 06/26/2019
DISHWASHER JENN-AIR JDTSS244GP0 "arrived on site to inspect dishwasher upper rack failure. Upon further ,inspection I found that the left upper rack rail was broken and the right rail was beginning to break. I removed and replaced the right rail/track ad when I went to replace the left track, I found that the part inside the correct package was the right side track. I notified the office of the mis-package and advised the customer of the issue. I am ordering the left side track No water leaks observed during service.; ordrng 1 W11259785 (UPPER TRACK LH )"
Near Pflugerville, TX 78660
Scott
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRT541SZDB00 Arrived on site for condensation building up in fresh food section . Found bottom of fresh food door not sealing . Tried to adjust hinges and gasket . Still large gap. Ordering fresh door and hinges ordrng 1 LW10648575 (dor-fip) and 1 WP2254473 (hinge-door)
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 arrived on site to find icemaker compartment at 28°. Found that the new control is not powering up the icebox fan. Will order control.; ordrng 1 W10789393 (cntrl-elec)
Near Austin, TX 78704
Wesley
Job Details: 06/26/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onnsite and corrected endtone malfunction and explained design to customer. No parts needed. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
OVEN WHIRLPOOL WOS51EC0AS03 arrived on site for no operation. Tested unit and found a failed control panel fuse. Installed new control panel fuse.The fuses are failing because the fan motor is not running Fuse; ordrng 1 WPW10641253 (blower)
Near Round Rock, TX 78664
Scott
Job Details: 06/26/2019
DRYER WHIRLPOOL WED7500GC0 Arrived on site for dead dryer . Checked outlet no power .breaker was flipped . Reset breaker . Tested unit and dryer heater and checked normal. No lint build up at time of service .job complete .
Near Leander, TX 78641
Lou
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin door due to the gasket being crimped. Tested the door and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 06/26/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range getting no gas. Upon further inspection, I found the unit pulled from its space and scratches on the floor (photos). I tested the cooktop burners and all of the Ignitors worked, but no gas coming to the burners. I found that the control lock was on and not allowing any gas to surface. I turned the cooktop lock off and tested all burners and all operated as designed. I tested both ovens and they operated as designed. Builder arrived ad I demonstrated that the unit is operating as designed. I left the unit pulled out like I found it due to the damage on the floor. No gas leaks detected during service, job completed.
Near Manchaca, TX 78652
Luis
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Removed kickplate found screw not installed into wheel bracket causing vibration noise. Installed screw correctly to bracket adjusted wheel,found condenser vibrating on cabinet adjusted condenser coil unit working as designed."
Near Hutto, TX 78634
Joel G.
Job Details: 06/26/2019
OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site to diagnose range broil not working. Turned broil on and verified operation. Customer mentioned they had the door opened when trying to broil. Per owners manual page 11, says to leave door closed while broiling. Informed customer. Verified no leaks at time of svc call."
Near Dripping Springs, TX 78620
Luis
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue in fresh food and and low ice production. Removed deli drawer found evaporator incased in ice,diagnosed unit will need harness assembly. Ran diagnostics weak air flow from ice box fan,no errors on icemaker,passed harvest. Gave estimate for no cool repair,and will see if that improves icemaker production. ordrng 1 W11033168 (HARNESS)"
Near Austin, TX 78703
Ron
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived onsite for wash motor not running, performed diagnostics confirmed wash motor was receiving voltage but would not operate. Installed replacement wash motor. Dishwasher tested good no leaks, instructed on how to clean filter, dishwasher is working great."
Near Gatesville, TX 76528
Arthur B.
Job Details: 06/26/2019
REFRIGERATOR LG LFX25974ST.ASTCNA0 "Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Upon inspection, found factory weld connections leaking. Removed and replaced compressor using braising methods. Vacuumed unit down to -25psi. Charged sealed system with 5.73oz of R134a. Started unit. Found good frost pattern forming. Advised customer to wait 24hrs for temperature to settle. All water connections were dry at time of service."
Near New Braunfels, TX 78132
Brandon
Job Details: 06/26/2019
REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to replace door and nameplate, after replacing, unit tested good"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for noisy operation. Tested all components and found them to be normal. The customer is hearing the compressor and he feels that that is not an acceptable sound level. All water connections were dry.
Near Temple, TX 76502
Arthur B.
Job Details: 06/26/2019
RANGE SAMSUNG NE595R0ABSR Arrived onsite for customer compliant of freestanding range bake features and numbers not working. Found LED digitizer and membrane faulty. Removed and replaced membrane and control. Reassembled. Tested unit. All functions and features now working. No other issues found.
Near Killeen, TX 76549
Al
Job Details: 06/26/2019
WASHER WHIRLPOOL MHWE251YG00
Near Austin, TX 78735
Kevin
Job Details: 06/26/2019
DISHWASHER KITCHENAID KDFE104DSS1 Arrived on site and set dishwasher into diagnostic cycle and found sump and motor has failed. Replaced it and it is now operating properly. No water leaks detected at time of service
Near Round Rock, TX 78664
Scott
Job Details: 06/26/2019
DRYER WHIRLPOOL WGD92HEFC0 "Arrived on site for no heat dryer . Tested and found coils and igniter failed . Replaced and tested . Also after replaced ment unit would come on once at beginning of cycle and shut off . Found relay on control,sticking . Replaced control . Unit tested normal . Cleaned lint out during service . Job complete ."
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/26/2019
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for oven top glass foggy up when using the bottom oven. Performed diagnostics mode and checked fault codes, no fault codes. Tested upper and lower cooling fan. Inspected gasket and doors. Found adhesive worn out on UI and bubbling up. Will need to replace UI. Spoke with customer on user care guide. ; ordrng 1 W10864166 (UI)"
Near Austin, TX 78724
Joseph C.
Job Details: 06/26/2019
MICROWAVE WHIRLPOOL WMH31017AB2 Arrived on site for “no heat being created” complaint. Inspected unit and found magnetron wire to be loose and not carrying full current to magnetron. Adjusted connection and reconnected to magnetron. Tested unit. Unit is performing as designed.
Near Austin, TX 78738
Robert
Job Details: 06/26/2019
FREEZER WHIRLPOOL WRX988SIBM03 Arrived on job to replace control. After replacement test operation still not working test voltage from control no 1w0v from control. Call TEC line and they said that the door switch was bad had me check connections. ; ordrng 2 WPC3680310 (light switch)s
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/21/2019
OVEN WHIRLPOOL WFC150M0EW3 Arrived on site for unit not baking properly. Had customer preheat unit at 7:40 AM. Observed temperatures and they were correct. Unit is working properly.
Near New Braunfels, TX 78130
Luis
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed both evaporator covers found no oil or trace of leak,installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran test 4 let unit run. Powered unit off found small trace of dye on metal clip from thermistor on fresh food evaporator. Installed a new fresh food evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78731
Tyler B.
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW1 "Arrived onsite for unit banging noise, found wash plate stripped out, found all else in good condition. Replaced wash plate and tested good no leaks on site"
Near Killeen, TX 76543
Arthur B.
Job Details: 06/21/2019
RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for customer complaint of free standing range not heating properly on stove portion. Tested all elements and advise customer that the new design coils will keep the outer ring on and cycle the inner rings. This is due to uL regulations that came into effect 6/2018. Advised tenant of findings. Unit works as intended. No other issues found.
Near Austin, TX 78704
Wesley
Job Details: 06/21/2019
DISHWASHER GE GSD5114D01AA "Arrived on site and found control faulty and possible failed motor assembly. Symptom of no sporadic draining and no wash function. ; ordrng 1 WD19X10015 (pump) and 1 WD19X10021 (housing pump asm) and 1 WD21X10091 (control asm)"
Near Lorena, TX 76655
Arthur B.
Job Details: 06/21/2019
REFRIGERATOR AMANA SCD25TL "Arrived onsite to install new compressor,dye drier and stub to SxS refrigerator from prior visit’s diagnosis. Evacuated system, removed compressor. Installed compressor,dye drier and stub using braising methods. Vacuumed down system to -25psi. Charged unit with 5.25oz of R134a refrigerant. Powered up unit. Good frost pattern on evaporator. Good air flow as well. No other issues found. No water source connected to unit at time of service."
Near Austin, TX 78757
Cliff
Job Details: 06/21/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site to diagnose a washing machine that is not dispensing soap properly. Tested all parts and components and found no mechanical failures at this time. Advised customer on proper soap usage and operation of dispenser system. No further repairs are needed at this time and no leaks were found at time of service.
Near Killeen, TX 76543
Joel G.
Job Details: 06/21/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to diagnose fridge making ice slowly. Found 22 degs in the ice room and 15 degs in frz. Accessed the evap and found it has a good frost pattern but the top of it is building up frost/ice and not allowing proper heat removal. Removed ice and verified operations. Informed customer to give unit at least 48 hours for proper ice production and temps to reach set temp. Verified no water leaks at time of svc call."
Near Austin, TX 78731
Cliff
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site to diagnose refrigerator with a no cool condition. Tested unit and found weld from previous repair at top and filter dryer did not hold and refrigerant has leaked out of the sealed system. Repaired weld and pulled unit into deep vacuum and insured unit held vacuum for extended period of time. Charged unit with manufacturers recommended amount of refrigerant. Found all is functioning properly after testing and no leaks were found at time of service.
Near Woodway, TX 76712
Al
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not draining.Ran diagnostics test mode and unit did not drain.Removed and replaced the drain pump.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service Customer satisfied JOB COMPLETE
Near Seguin, TX 78155
Kevin
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site and inspected refrigerator and found pantry UI has failed uninstalled it and found recess in left pantry door is full of water and harness has corroded. But I need to bring back a new pantry door, uSER INTERFACE, and to ensure repair on the next visit harness and left hand side adapter. No water leaks from connections at time of service.; ordrng 1 W10815678 (dor-fip ss) and 1 W11170612 (HARNESS) and 1 W11294509 (ADAPTER) and 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78759
Robert
Job Details: 06/21/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on job for complaints of lights not working. Replaced 3 lights and control.
Near Austin, TX 78731
Tyler B.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived onsite for unit leaking under drawers , removed cover and found evap clear, found drain clogged, cleaned drain tubes and tested good, no leaks on site
Near Austin, TX 78731
Tyler B.
Job Details: 06/21/2019
WASHER MAYTAG MHW5100DW0 "Arrived onsite for unit turning on and off and flashing lights, found when powered on unit would stay on thank power off and on in less than a second increment,found the control console to be shorted and would need console to complete repair,
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/21/2019
DRYER WHIRLPOOL DLEX7177WM "Arrived on site for Noisey operation. Unit will need tub supports, belt, and idler pulley. ordrng 1 4400EL2001F (BELT)"
Near Wimberley, TX 78676
Robert
Job Details: 06/21/2019
DRYER SAMSUNG DV431AEP/XAA Arrived on job to replace tension. After replacement test operation.
Near Austin, TX 78721
Joseph C.
Job Details: 06/21/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for “leaking from back or bottom” complaint. Inspected unit and found drain hose to have hole in it. Removed hose from vacant unit and installed. Will need to replaced hosed used. Ordering new drain hose for D2C. Unit is performing as designed and has been calibrated. No leaks detected, at time of service.; ordrng 1 D2C (D2C) and 1 W11244231 (hose)"
Near Waco, TX 76708
Al
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect F8E1 LONG FILL error code.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE
Near Austin, TX 78750
Cliff
Job Details: 06/21/2019
REFRIGERATOR KENMORE 795.79773.900 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure and broken drawer rails causing unit not to close properly as well.
Near Elgin, TX 78621
Scott
Job Details: 06/21/2019
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site for burners working sometimes . Checked cookwear , all good . Will need to order display . Please call to set return visit .; ordrng 1 WPW10396615 (display)"
Near Canyon Lake, TX 78133
Luis
Job Details: 06/21/2019
FREEZER MAYTAG MFI2570FEZ00 "Arrived on site for no cool. Found partial frost pattern,pierced low side found low side reading +15 diagnosed faulty compressor. Removed compressor,installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."
Near Austin, TX 78753
Joseph C.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found frost buildup in top of freezer and freezer door. Found gaps between door gaskets and cabinet/liner. Cleared frost from evaporator and applied adhesive to cabinet and liner. Unit is performing as designed. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID WRX735SDBM04 Arrived on site and tested operation. I found ice maker is getting stuck due to failed heater. Installed new ice maker and tested operation. Unit working properly. Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for refrigerator with ice buildup. Inspected unit and found thick ice buildup on RC evaporator/ evaporator cover. Will need to replace evaporator motor, harness and control kit. Also ordering evaporator cover in case damaged. Advised customer that he will need to defrost refrigerator 48 hours ahead of time before we can make needed repairs. And instructed him to do so carefully and to keep an eye on to prevent water damage.No water leaks present at time of service.; and 1 WPW10501260 (EVAP COVER )"
Near Leander, TX 78641
James
Job Details: 06/21/2019
WASHER SAMSUNG WF42H5200AW/A2 Arrived on site and installed new door boot. Ran full diagnostics and found no faults. Tested door bot for leaks and found no leaks after repair. Unit tests good. Job complete
Near Hutto, TX 78634
Andy
Job Details: 06/21/2019
REFRIGERATOR UNKNOWN ED5DHEXWB03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed thermostat shorted out. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.