Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of unit keeps running, unless shut off manually. Tested unit, Found that timer was burned out. Replaced timer. Tested unit, Unit test good. Job complete"

Near Billy Fiske Ln, Austin, TX 78748
Robert J.

Robert J.

OVEN KITCHENAID KOCE507ESS07 Arrived on job to replace UI Control panel. Replaced UI control panel. Tested unit. Unit test good. Job complete

Near Ira Ingram Dr, Austin, TX 78749
Richard P.

Richard P.

WASHER MAYTAG MVWB835DC3 "Arrived onsite for the washer making noise, Washer was placed into diagnostics, tested agitator , noise was coming from coins under agitator plate, coins were removed and washer was retested, No noise from agitator and it spun correctly. Ran another diagnostic with no errors. Complete"

Near Westgate St, Seguin, TX 78155
Richard P.

Richard P.

DRYER MAYTAG MEDB835DW4 "Arrived onsite for the dryer tripping the breaker. Ran diagnostics, tested the voltages (251 AC) , checked if timer for drying cycle was working correctly, airflow was not blocked and working, instructed customer on use of machine. Complete"

Near Alsace, New Braunfels, TX 78132
Richard P.

Richard P.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer making a noise, during testing we could not duplicate the noise, advised customer to look out for further sounds and document and record the sounds and give us a call to come back. Complete"

Near Abigail Ln, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not turning on. Upon inspection found that the control panel is not responding. Checked for power and it’s good. Took top panel off and ACU is working good. Replaced control panel with new and washer tested good and no leaks detected.

Near Springtown Way, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2670XEM2 Arrived onsite to replace the previous diagnosed parts. I replaced the drain tube and removed the ice from the bottom of the FC and from the drip pan.

Near Vista Heights Dr, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher with a scratch. I found the front panel scratched. I replaced the front panel. Call complete.

Near Quercia Dr, Austin, TX 78717
Paul R.

Paul R.

FREEZER WHIRLPOOL WRX988SIBM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the ice maker and tested the unit. The ice maker harvest cycle completed and the unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Park Pl Dr, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived onsite for the dishwasher with a leak coming from underneath. I checked stored error codes and found an F9E1. I found the diverter leaking. The pump and motor need to be replaced. I replaced the pump and motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Toltec Trail, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AF85PQSE 832-373-8517 Arrived on site for drawer issues. Found basket wire bent causing drawer not to slide out from frame found some damage to frame. Ordering a new basket and drawer; ordrng 1 297288803 (FRAME) and 1 297297501 (BASKET)

Near Grosbeak Dr, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for faulty emitter and receiver controls. Installed new controls ran diagnostics test 15 passed showing bin present and not full.

Near Tejas Pecan, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AR85PQSE "Arrived on site for handle issues. Found desert screw not secured to door,removed handle installed set screw correctly to door,installed handle tested door operation 7nit working as designed"

Near Grosbeak Dr, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install parts previously diagnosed. Installed a new control and ice box fan,powered unit on ran diagnostics test 12 passed,test 36 good air flow,test 57 ran through a harvest and passed ran fill test passed."

Near Tanglemede St, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for a failed compressor. Removed failed compressor installed a new compressor and starter. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under AUTHO WMTGA00EPL1

Near Nutmeg Trail, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site for cooling issue. Found evaporator fan motor not running,good frost pattern,installed a new fan motor,fan powered on air flow entering fresh food compartment"

Near Morning Star, New Braunfels, TX 78132
Lou S.

Lou S.

WINE COOLER WHIRLPOOL WUW35X24DS02 "arrived on site to inspect wine cooler sensor issues. Upon further inspection, I found the unit with the toeplate off and the door switch hanging down. I reinstalled the door switch to the toeplate then reinstalled the toeplate. Powered the unit on and it operated as designed. Job completed. I contacted the builder and advised of my findings and repairs."

Near Rolling Hills Rd, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for no ice. Ran diagnostics ice box fan not running,removed evaporator cover found power to fan motor,found fan motor seized diagnosed failed fan motor. Installed new motor,ice box fan powered on good air flow to ice compartment."

Near Mundomar Dr, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "No service done to the unit as customer had the unit unplugged and defrosted. Customer did not know where condensation/frost was built up and was to,d by another appliance company to unplug and allow to defrost and unit would be okay. Advised customer what to look for if they notice temperature drops or ice not making. No charge for info."

Near Prestancia Dr, Austin, TX 78717
Lou S.

Lou S.

DRYER MAYTAG MEDB725BW0 "arrived on site to install previously diagnosed and ordered parts. Due to the drum belt and the drive belt fraying I removed and replaced both belts and tested. Unit operated as designed. No lint observed during service, job completed."

Near Silver Creek Dr, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH78019HZ1 "arrived on site to inspect microwave tripping the breaker. Upon further inspection, I found the unit sitting on the dining table. Using an extension cord, I powered the unit and tested the convection mode. I found that the convection element was operating but the fan was not. I tested voltage to the fan and found none. I advised the customer of my findings. I am ordering the convection fan assembly and due to it being PSP, the office will schedule return service and ordering a CNOTE-LSO PER CUSTOMER RE. I will return with all prescreened parts. Unit was left on the table per customer request. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WPW10571554 (CONVECTION FAN ASSEMBLY )"

Near Warfield, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "arrived on site inspect microwave door damage. Upon further inspection, I found a small dent in the bottom left corner of the door. I removed and replaced the door and tested. Unit operated as designed. Job completed. Customer not available to sign receipt."

Near Earl Keen St, Andice, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not igniting. Test unit and found ignitor for bake disconnected. Secured connection test unit an pre heated oven to 350 job complete.

Near Thornless Cir, Hays, TX 78610
Lou S.

Lou S.

OVEN WHIRLPOOL WOD93EC0AS03 "arrived on site to inspect oven temps. Upon further inspection, I tested temps in the upper oven and my readings were 359, 361, 339, 360, 347 for an average of 353. I tested temps in the lower oven and while testing, it took a long time for the display to show a temp change. I removed and replaced the lower sensor and retested and my temp readings were 383, 343, 391, 320, 353 for an average of 358. Advised customer of my findings and repairs. Job completed."

Near Rolling Hills Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KICU569XBL00 Arrived on site to test unit for f47 error code. Test unit and found bad modules and display. Spoke with Selina got an approval replaced all 3 parts programmed unit and unit test good job complete

Near Capitare, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to test unit for no display. Found unit working as designed customer needs service for range and dishwasher. Job complete.

Near Thornless Cir, Hays, TX 78610
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEGA25H0HZ0 Arrived on site to test unit for display not taking commands. Test unit and cleaned console and unit working as designed. Advise customer to clean console job complete.

Near Pecanwood S, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFW2 Arrived on site to test unit for error code and unit not starting. Test unit and found door switch of switch holder. Secured switch test unit and unit test good job complete.

Near Eves Necklace Dr, , TX 78610
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit not starting g. Test unit and found unit not draining. Removed drain motor and found glass stuck. Removed glass test unit and unit test good job complete.

Near High Forest Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER GE GDF520PGJ0WW Arrived on site to replaced ui and harness and flood switch. Replaced all parts test unit and found power working correctly at this time. Also found white wire getting 115 volts and black getting 119. Advised customer he will need electrician to fix wire for power going to unit fix job complete

Near Robinson Rd, Lockhart, TX 78644
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not draining. Test unit and found something stuck on the drain motor. Removed drain motor and found glass stuck in drain motor. Removed glass test unit and unit test good no leaks present at this time unit draining as designed.

Near Guemal Rd, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE FFSS2614QS "Arrived on site and inspected refrigerator and found if you operator fan is disconnected from harness, there is a lot of frost buildup. Also found food items in freezer are keeping the door from closing properly. Took pictures. Customer will need to remove all food from refrigerator, completely defrost freezer by disconnecting power for 36 to 48 hours and once frost is clear do not overpack refrigerator again. No water leaks from connections at time of service, job complete."

Near Sombra Cove, Austin, TX 78744
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site and customer has a video of the right hand side of the door, in the video you can see a drip falling every 15 to 20 seconds falling from Above the middle of the height of the dishwasher. Water is not running down tub vertical surface. Found a water trail toward The top on the right hand side. Took one picture. Interior door panel also has abrasions where it has made contact on the corner against tub. Found that The tub is twisted, uninstalled it and repositioned and door is closing straighter. Requested the customer continue to monitor it, no water leaks from connections at time of service, job complete."

Near Scenic Brook Dr, Austin, TX 78736
Kevin B.

Kevin B.

RANGE WHIRLPOOL RBD306PDB "Arrived on site and found whirlpool has supplied customer with glass, after replacement oven is now safe to use, job complete"

Near The Hills Dr, The Hills, TX 78738
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site and found inlet valve has failed, recommend replacing valve and after replacement icemaker is progressing through cycle normally. No water leaks from connections at time of service, job complete"

Near Bettis Trophy Dr, Austin, TX 78739
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site and found no interior LEDs lit, ice dispenser is unresponsive, water dispenser is unresponsive, pantry user interface is unresponsive. Replace control boards diagnosed by previous technician and this has no effect. Spoke with tech line and they requested that pantry user interface be inspect it further and found it is shorting out, The receptacle for it in the door is full of water, took one picture. Tech line recommends replacing pantry user interface, the left pantry door, and having harness between door and refrigerator cabinet on hand. No water leaks from connections at time of service; ordrng 1 W10815669 (dor-fip ss) and 1 W11170612 (HARNESS) and 1 WPW10769076 (PANTRY UI)"

Near Sterling Panorama Ct, Austin, TX 78738
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site and found dispenser reservoir is not allowing detergent to flow out. Customer is not going to use the dispenser, they do not wish to purchase a replacement at this time. Charge Diagnosis only"

Near Monte Carmelo Pl, Austin, TX 78738
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site and found left side of handle is loose, adjusted bolt on the door and tightened set screw and handle is now attached properly. no water leaks from connections at time of service, job complete"

Near Ondara Dr, Austin, TX 78739
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for “noisy operation” complaint. Customer did not want to proceed with repairs. Spoke with CS and would like to cancel call.

Near Hermitage Dr, Austin, TX 78753
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED85HEFC2 "Arrived on site for “noisy operation” complaint. Inspected unit and found bent shaft on motor and broken blower wheel. This wire drum wheels unevenly. Removed and replaced motor, blower wheel, drum wheels and placed pads under motor mounting pad. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Moreno St, Austin, TX 78723
Joseph C.

Joseph C.

WASHER MAYTAG MVWC465HW2 "Arrived on site for “broken agitator” complaint. Found that complaint was actually that the drum was sitting crooked in unit. Unit is level. Ordering new suspensions. Return for repairs on 11/15. No leaks detected, at time of service.; ordrng 1 W11217817 (suspension)"

Near Brookswood Ave, Austin, TX 78721
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4800XQ0 "Arrived on site for “drum not turning, but heating” complaint. Inspected unit and found motor shaft broken and belt torn in two. Blower wheel damage resulted. Removed and replaced blower wheel, motor and belt. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Caroline Ln, Austin, TX 78724
Jonathan  S.

Jonathan S.

WASHER LG WM3270CW "Arrived on site for LG washer shaking badly on spin cycle. Performed diagnostics mode and monitored test operation, found soap suds buildup in unit. found when draining water was back flowing into unit. Pulled washer out and found drain pushed all the way down drain. Corrected drain line, fault could possibly case suds issue as well. Opened washer and inspected springs and shocks. Spoke with customer on drain line and cleaning cycle. All tested good, no water leaks detected. No charge for today’s service."

Near Co Rd 106, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW2 "Arrived on site for washer estimate cycle time changing durning cycle. Performed diagnostics mode and checked fault code history. Found fault code F0-E3 overload and F2-E1 stuck key. Performed encoder test and found all keys passed. Ran automatic test cycle and found cycle complete. Ran manual test cycle and switch back and forth to agitation and spin cycle. Inspected gearcase and stator assembly. Inspected agitator and found coin caught in basket creating friction. Ran rapid wash and monitored complete cycle and it completed as designed. Called Whirlpool tech support and spoke with David. Went over service performed. He stated that it is complete normal for time to change and if load is unbalanced it will take longer to balance load. (7726362712). All tested good, no water leaks detected."

Near Pinnacle Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previous diagnosed parts. Removed ice maker assembly and disassembled. Reassembled ice maker assembly with new parts. Installed and tested ice dispenser. All tested good, no water leaks detected."

Near Shady Grove, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSRL25FTST00 Called customer to inform my ETA and she stated that she canceled last Friday.

Near Meadow Park Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher door falling down. Inspected unit and work area. Tested door operation, pulled unit and inspected and springs. Found friction pad on right side had broken. Replaced pad and tested door. Performed diagnostics mode and tested operation. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Vanner Path, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSRS25RSBL01 "Arrived on site for refrigerator dispenser panel not setting flushed. Removed panel and inspected. Found plastic clips broken. Attempted to add to side tape and found still bowing in center when added 2 side tape. Found center still going out contact the service manager. Informed customer that we would be contacting her. All other operations tested good, no water leaks present.; ordrng 1 SEENOTE (ATTN CHASE)"

Near Southcross Rd, Georgetown, TX 78628
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. I found no heat from elements. Verified voltage and found no voltage to L2 at outlet. Instructed of finding and recommended licensed electrician repair circuit. Job complete

Near Roseheath Ln, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Arrived on site and tested operation. I found no water flowing through filter base. Installed new and tested. I found water now not flowing to dispenser. Tested at connection at base of freezer door and found no flow. Installed new valve and tested operation. Water is now flowing through dispenser and all functions test good. Job complete

Near N Lynnwood Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum for 20 minutes. Charged with 5oz 134a and tested for cooling. Unit cooling and has good frost pattern. Job complete"

Near Camino Alemeda, Leander, TX 78641
Dylan  T.

Dylan T.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived onsite for customer complaint was unit door not closing all the way. Found food was making the door nit close all the way showed the customer what’s wrong with the unit all lines are dry

Near Starr Dr, Waco, TX 76710
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site customer complaint was frayed still had a little bit of frost buildup in the freezer for the door gasket needed adjusted a little bit more got a heat gun readjusted the door gasket told customer not open the door for about an hour

Near Wildcat Cir, Waco, TX 76705
Dylan  T.

Dylan T.

DRYER MAYTAG MEDC465HW0 Arrived onsite complaint was unit not heating took back off found it was losing power going yo the heating element from the timer replaced the part ran unit all tested good

Near Parrish St, Bellmead, TX 76705
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB765FW3 Arrived on site customer complaint was washing Machine would leak all over the place found the drain hose was chewed by mice told customer that it’s not covered she said she’ll just pay us for the repair ; ordrng 1 W11035296 (hose)

Near S Norma Dr, Waco, TX 76705
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for washer part was damaged need 2 techs when we go back out ; ordrng 1 W11218392 (console)

Near Ross Ave, Waco, TX 76706
David  Z.

David Z.

REFRIGERATOR KITCHENAID KUDR204EPA00 "Arrived on site to diagnose an Undercounter refrigerator drawer unit that was leaking under the unit. Performed diagnostics and found drain was clogged, resulting in water running down the front of the unit. Removed drain trap and cleaned trap and hose, and reseated to allow water to drip. No leaks found at time of completion.

Near Westlake Dr, Austin, TX 78746
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose a refrigerator that was building frost in the middle drawer section. Performed diagnostics and found all tests showing good from the UI menus. All thermistors testing good. Attempted to put unit in forced defrost mode, and did not get a response from the RC defroster. Replaced UI control and PCB control since I could not force unit to defrost. Had customer sign defrost waiver and advised them to defrost for 24 - 36 hours to allow proper function. Call completed, no water leaks found at time of service."

Near E 2nd St, Austin, TX 78702
David  Z.

David Z.

WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site with Scott M to diagnose a leaking washer. Removed stacked unit from walls and performed diagnostics. Did not see a visible water leak from the front. Removed lid from washer and found a hole in the pressure switch hose. When unit was in diagnostics did find a code for F8E1, no or low water entering unit. When in diagnostics washer just kept filling and did not stop till timeout. Recommended repair is new pressure sensor hose and clip. Provided estimate to tenant, but has to be approved by property owner James. 1 W11044559 hose, 1 WPW10181028 clip.Have not been able to reach owner. Office will need to call and confirm approval for repair and schedule at that time. ; ordrng 1 2MAN (2 MAN) and 1 W11044559 (hose) and 1 WPW10181028 (clip)"

Near W 12th St, Austin, TX 78703
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HZ01 "Arrived on site to diagnose a microwave that had lines in its led screen. On arrival the unit was working as normal. Removed the top intake trim and unplugged door. Replugged door and tinkered with harness and screen would flash / shimmy when plugged back in. Open and closing the door several times sometimes caused the door to get the lines and repeat. Ordering new door W11158311, and harness W10902490. Returning with main control as well and replacing at the same time. Last call to WP tech line recommended this. Office will need to schedule return as door is an expart.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE BASED ON PARTS AVAIL ON EXPART DOOR.) and 1 W10902490 (DOOR HARNESS) and 1 W11158311 (door/mw)"

Near Cedar Branch Dr, Austin, TX 78727
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven with a damaged handle. Found handle for oven door scratched. Replaced handle and tested unit. Found all is functioning properly at this time.

Near Prickly Pear Dr, , TX 78108
Clif L.

Clif L.

DRYER WHIRLPOOL WED7500GW0 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found dryer turned off at breaker. Reset breaker and tested unit. Found all is functioning properly at this time.

Near Fallsprings Way, Manor, TX 78653
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HB01 Arrived on site to install handle for oven. Found handle damaged in box. Part will need to be re-ordered and inspected by tech prior to scheduling return visit.; ordrng 1 W11110491 (hndle-door)

Near Simpson Ave, Cedar Creek, TX 78612
Clif L.

Clif L.

REFRIGERATOR LG LMXS30776S Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found control board stuck in cooling FC. Reset control by power cycling unit and found all is not working properly. No leaks were found at time of service.

Near Middlemarch Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of broken dispenser, after replacing dispenser, unit tested good."

Near Stratus Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of freezer gasket not sealing, I reformed gasket, unit tested good."

Near Ranch Rd 12, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for customer complaint of upper track on LH side stop broke. Installed new upper rack track. Upper rack slides and stops as designed. No other issues found.

Near River View Cove, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFC42FTS02 Arrived onsite to remove and replace control board on built in french door refrigerator. Removed and replaced control board with updated version. Reassembled and powered up unit. Unit began cooling immediately. Temperature in FC section is falling. Advised customer to wait 24hrs. All water connections were dry at time of service.

Near Stillwood Cir, Killeen, TX 76543
Brandon C.

Brandon C.

OVEN WHIRLPOOL WEE750H0HZ0 "Arrived on site for customer complaint of unit not reaching temperature properly, customer had turned unit on before me arriving, found controls and sensor need replacing, instructed customer not to turn unit on next visit so we can work on unit. ; schdld next appmnt for 11/14 THU !"

Near Auger Ln, Spicewood, TX 78669
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived onsite for customer complaint of OTR microwave reverting back to 24hr time setting. Was able to reset control at board settings. Set clock to show AM/PM. No other issues found.

Near Simmental Loop, Hutto, TX 78634
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and found timer motor not moving. Removed and replaced timer motor. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Clear Lake Pl, Round Rock, TX 78664
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for customer complaint of oven bottom not sitting properly. Found oven bottom warped. Removed and replaced oven bottom. Bottom now sits as designed. No other issues found. No gas leaks detected at time of service.

Near Toscana Trace, Round Rock, TX 78665
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found unit does drain. Found a little water in filter well area. Advised customer that small amount of water will remain in sump to keep seals wet. Did find however that sump filter screen torn. Ordering sump filter and have it shipped direct to customer. No other issues found. All water connections were dry at time of service.; ordrng 1 CNOTE (S2C) and 1 W10872845 (filter)

Near Barilla Mountain Trail, Round Rock, TX 78664
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8600YW0 Arrived on site for dryer not starting. Tested and inspected unit and found failed belt. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Sailmaster St, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator making loud noise. Upon arrival found unit is LG with completely different M/S Tag. Skyped office and was instructed not to service and have customer call extended warranty again with correct information. No repairs are to be done at this time.

Near Dasher Dr, Lakeway, TX 78734
Andy  B.

Andy B.

OVEN WHIRLPOOL WEG750H0HZ0 Arrived on site for range error codes and stuck in demo mode. Removed unit from demo mode and tested and inspected unit and found failed temperature sensor. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Briarcliff Dr, Briarcliff, TX 78669
Al R.

Al R.

DRYER WHIRLPOOL WED6620HW1 "Arrived to inspect FL dryer noise issues.Ran unit with door open to try and duplicate the problem.Did not find the unit makes any abnormal noises.Customer has hearing aides, so the tumbling of the clothes is enhanced.This prompted customer to call for service.Unit works as designed.Job complete"

Near Jade Rd, Killeen, TX 76543
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator freezing food on top shelf. Spoke to CS prior to visit and was instructed that unit is likely operating as designed and to call tech line on site. Called tech line on site and spoke with Kevin (SR# 7726363591) Made aware of stated issues and what was found. Was instructed that unit is operating as designed. No repairs are needed at this time. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Noack Hill, Spicewood, TX 78669
Al R.

Al R.

WASHER WHIRLPOOL WTW4850HW1 "Arrived to inspect washer issues. Customer advised the unit makes a loud banging noise when clothes are inside.I ran diagnostics test mode and unit tested as designed.Customer said noise usually happens with heavy (jeans and towels) loads.I checked the basket, hub, suspension rods and all checked out fine.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Dusk Dr, Killeen, TX 76543
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed LED control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Tarbet Dr, Briarcliff, TX 78669
Al R.

Al R.

WASHER MAYTAG MVWC465HW2 Arrived to inspect washer noises.Customer explained the unit makes a hideous banging noise during spin.This issue only happens when the customer washes her queen blankets by themselves.I explained the unbalanced load that was stored in the error codes.Customer was receptive to the facts about washing like items with like items.I remained until her 2 load blankets were done washing.The unit now operates as designed.All water lines were dry at the end of service.Customer satisfied.Job complete

Near County Rd 4756, Kempner, TX 76539
Al R.

Al R.

WASHER SAMSUNG WF419AAW/XAA02 "Arrived to inspect washer making louder than usual noises during spin cycle.Confirmed the complaint and noticed the fill lines in the rear of the unit were stretched, hitting the back of the unit causing the unusual noises.I adjusted the unit.Customer satisfied.All water lines were dry at the time of service.

Near Lost Oak Dr, Killeen, TX 76542
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HS1 Arrived to install previously ordered parts.Removed and replaced the gasket.First failed and 2nd worked.Job complete

Near Caprice Ln, Lampasas, TX 76550
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and installed heater to repair shorted heater. Unit is now operating as designed. All checks good.

Near N Lamar Blvd, Austin, TX 78753
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW Arrived onnsite and found unit operating with failed display. Replaced UI. All checks good. Unit is now operating as designed.

Near E Yager Ln, Austin, TX 78753
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived onnsite and found dead light bulb but all else checks good. Advised customer on bulb replacement options. Unit operating properly. Customer instruct.

Near Midlothian Dr, Austin, TX 78754
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and replaced all 3 doors and 2 handles. Unit is now cosmetically correct. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

WASHER LG WT7300CW.ABWEEUS Arrived onnsite and found damaged wiring to control. Repaired wiring restoring function. Unit is now operating as designed. No parts needed.

Near Parkfield Dr, Austin, TX 78758
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite and found regulator whistling while more than one burner was operating. Ordering regulator to repair. ; ordrng 1 W11346659 (REGULATOR) and 1 WP98014893 (valve-gas)

Near N Lamar Blvd, Austin, TX 78753
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for unit front burner not always lighting. Tested unit and took several attempts to light. Replaced cap and head and still had issue, replaced spark mod and tested good. No gas leaks on site"

Near Lungo St, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR LG LFX31945ST/02 "Arrived on site for unit not cooling in both sections. Found compressor running, found unit with outdated compressor, unit will need updated compressor, firmware update and 2 hrs window. No frost on evaporators. Rf 60 fc 40; ordrng 1 CNOTE (2HR) and 1 CNOTE (OFFICE RS) and 1 CNOTE (JIG) and 1 TCA38091801 (COMPRESSOR ) and 1 TJ90SF8404 and 1 WPW10143759 (dryer)"

Near Masonwood Way, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and delivered parts to unit. Will require second man to remove stack dryer and swap cabinet. Office to reschedule. ; ordrng 1 2MAN

Near Guadalupe St, Austin, TX 78701
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for unit in demo mode. Attempted to get out but touch wasn’t responsive. Removed panel and re connected . Was than functioning and was able to get out of demo mode

Near Anaheim Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5620HW1 "Arrived onsite for unit not working properly. Ran unit and found heating and spinning, but found fog on glass. Got behind unit and removed vent and tons of water came out. Big indicator for a restricted vent. Tools pics and advised office staff that vent needs to be checked and make sure exit flap isn’t stuck shut"

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site for unit with gas smell, found igniter clicking more than 3 times to ignite. Removed and replaced igniter and tested good. No gas leaks on site"

Near Casanova Ave, Pflugerville, TX 78660
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017FW0 Arrived on site for unit that is not operating properly. Tested unit multiple times and it worked properly. Eventually the unit did not work properly indicating that the relay on the control board is sticking and chattering. Unit will need a new control board.

Near Mormon Mill Rd, Marble Falls, TX 78654
Tyler B.

Tyler B.

RANGE WHIRLPOOL WEG730H0DS0 Arrived on site for controls replacements after corrected warranty. Removed display and control and tested good

Near Trailside Bend, Round Rock, TX 78665
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GC0 Arrived on site for belt replacement. Replaced belt and rollers from roller kit

Near Veranda Terrace, Round Rock, TX 78665
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for unit not heating. Ran unit and confirmed no heatingFound cut off open. Replaced and advised customer to get vent in home cleaned

Near Hughmont Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

MICROWAVE JENN-AIR JMDFS24GS00 Arrived on site for unit that keeps tripping the breaker. When I arrived the breaker was tripped. The breaker is a GFCI type breaker. After resetting the breaker the unit worked properly multiple times. Contacted manufacturer and was told that this unit should not be on a GFCI type breaker.AustinSR 7726347858

Near Quick Silver, Horseshoe Bay, TX 78657
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW1 "Arrived on site for noisy unit. Ran unit and found gearcase had failed upon dissembling tech impact driver had died, informed Custer advised we can be back Wednesday morning ; schdld next appmnt for 11/13 WED 8-12"

Near Crete Ln, Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4900BW0 Arrived on site for unit that will not stop cycling. Tested unit in calibration and in step three of diagnostics. All functions and progressions were correct. All water connections were dry. Customer will continue to use unit to see if calibration was needed to correct the issue.167.82229.99397.81

Near Big Spur S, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not keeping correct time . Ran diagnostics ,no error codes . Did instruct on being connected to WiFi . Left customer WiFi team number . Job complete ."

Near Vaughan St, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFS20EVMS8 Arrived on site and replace field icemaker as it would not fill. There’s no icemaker it will not cycle at all. Will re-order icemaker.; ordrng 1 D7824706Q (ice maker)

Near Hi Cir S, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for unit getting too cold in the fresh food section and also for frost in freezer section. Customer has learned to adjust the controls so that her vegetables no longer freeze. The frosting in the freezer was being created because the freezer gasket across the top needed to be adjusted to seal properly. Heat shaped freezer door gasket. All operations are now normal. All water connections are dry.

Near Live Oak Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER GE WCVH4800KWW Replaced inverter system and the unit now operates properly. All water connections are dry.; ordrng 1 CNOTES

Near Co Rd 119A, Burnet, TX 78611
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site ,replaced control . IM was installed on previous visit . Ran harvest all checked normal . No water leaks detected at time of service . Job complete ."

Near Hyridge Dr, Austin, TX 78759
Scott  M.

Scott M.

WASHER KENMORE 110.2233251 "Arrived on site ,replaced drain pump . Ran diagnostics ,all checked normal . Job complete . No water leaks detected at time of service ."

Near Dull Knife Dr, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRSC503EBS01 Arrived on site for frosting on evap cover . Door seals are good . Thermistors checked normal as well . Replaced control . All functions tested normal . Job complete . No water leaks detected at time of service .

Near Alf Ave, Austin, TX 78721
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for door/hinge issues . Found inside of door On internal cabniet dented and whole body slightly bent . Took quick pics of damage . As well as called tech line to document . 7726353783

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE JENN-AIR JGS1450FP0 "Arrived on site ,replaced HARNES . Tested all burners , lighting and sparking normal . No gas leaks detected at time of service . Job complete ."

Near Choquette Dr, Austin, TX 78757
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for not making any ice . Found fill cup broken off with shut off arm . Replaced ice maker , ran harvest all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site ,replaced UI ,control and diffuser . Tested unit all checked good . No water leaks detcted at time of service . Job complete ."

Near Leesburg Cir, Austin, TX 78758
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Arrived on job for complaints that the right foot roller was broken. Tested unit. Found that roller was broken. Replaced roller foot. Tested unit, unit test good. Job complete"

Near Legend Trail, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on job for complaints of refrigerator making noises. Tested unit found that the fan had ice in the on it throwing the fan off balance. Added additional support for to protect water droplets from freezing on fan. Tested unit, unit test good. Job complete"

Near Havenwood Blvd, New Braunfels, TX 78132
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job to replace console. After replacement test operation all functions working properly.

Near Settlement Way, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job for complaints of unit leaking water at the bottom of the door. Tested unit. Found some leaking from the door. Re leveled unit. Tested unit. Unit test good. No leaks at this time. Job complete

Near Brandon Oak, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of water leaking from unit. Tested unit. Found that tray evaporator had a crack in it as result of leaking water. Rescheduled with customer.; ordrng 1 W11225840 (TRAY-EVAP)

Near W San Antonio St, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS311SDHW01 Arrived on job for complaints of unit not cooling. Tested unit. Found that sealed system has failed. Submitted sealed system check list. Spoke with Donna ; ordrng 1 CNOTE (NEED SEALED SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE ) and 1 W10309988 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (DYE DRIER )

Near Overlook Ct, Wimberley, TX 78676
Robert J.

Robert J.

WASHER MAYTAG WFW5620HW0 Arrived on job for complaints of door damaged. Confirmed door glass damaged. Replaced glass.

Near Stone Gate Dr, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER AMANA NTW4516FW3 Arrived onsite for the washer not starting a cycle. Ran diagnostics and found an error code for lid latch. Tested latch. And lid is not locking properly. Replaced lid latch and washer tested good and no leaks. Complete

Near Porter St, Austin, TX 78741
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FGHD2368TF Arrived on job for complaints of noise coming from unit. Tested unit. Found that evap motor was bad. Replaced evaporator motor. Tested unit. Unit test good. no leaks at time of service. Job complete

Near Lost Maples, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived onsite for the refrigerator ice dispenser not dispensing ice. During testing found that that the ice bin was clogged with crushed ice residue. Unclogged ice bin and advised customer to alternate between cube and crushed ice to help remove some of the residue. Dispenser motor tested fine and dispenser door is opening and closing fine. Complete.

Near Gallop Cove, Austin, TX 78745
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for the dryer only working for 30sec and than shutting off. Ran diagnostics and found error code F3E3 which is inlet thermal open or shorted. Took dryer apart and ohm out thermal thermistor and it tested bad. Replaced thermal and cutoff per tech tech sheet. Dryer tested good ran for a whole minute with no issues. Complete

Near W Slaughter Ln, Austin, TX 78749
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for the refrigerator not dispensing water. I found the fill valve failing. I replaced the fill valve and tested the unit. The dispenser is working as designed. There were no water leaks present at the time of service. Call complete.

Near Parque Ct, Georgetown, TX 78626
Richard P.

Richard P.

COOKTOP GE JP340B0A2BB "Arrived onsite for the cooktop burner switches getting stuck. During testing found that that RF and LR burner switches are hard to turn. Customer stated to continue with repairs. Replaced RF , LR burner switches. And cooktop tested good. Complete.

Near El Rey Blvd, Austin, TX 78737
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator ice maker not working properly. Upon inspection found that there was a clog in the icemaker water fill compartment. Which caused the water to leak behind evaporator cover and freeze up. Removed all ice build up and put backs together and ice maker tested good and no leaks detected. Complete

Near Bastrop Hwy, Austin, TX 78741
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator light bulb wires exposed. Upon inspection found that the the light bulb is broken. Removed broken light bulb from socket and the light socket looked good no damage. advised customer to get a new bulb.

Near Bastrop Hwy, Austin, TX 78741
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived onsite for the refrigerator to finish diagnosing due to a possible restriction or leak. I found the compressor hot, over amping, and not pumping the refrigerant. I evacuated the system. I replaced the compressor, drier, and installed a service tap on the new compressor. I vacuumed the system and it held a -30 psi vacuum. I charged the system with 5.50 oz’s of R134A refrigerant. The unit is working as designed. The FC rails that were in the unit were new and the correct rails. Call complete."

Near Roberto Clemente Ln, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM02 "Arrived on site for water leaking and no ice found frozen fill tube,defrosted fill tube ran icemaker through a cycle water filled icemaker no leaks.

Near Thornton Rd, Austin, TX 78704
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for compressor not powering on. Found no,refrigerant in system which caused compressor failure, removed compressor,evaporator and filter drier,installed a new compressor,evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics compressor powered on good frost pattern,reassembled unit checked all water connections no leaks."

Near River Rd, Spicewood, TX 78669
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for the refrigerator no dispensing ice. I found the unit dispensing ice but I did find the ice clumping around the sides of the bin being caused by warm air leaks. I found the inside ice door warped and leaking air around the bottom. I found ice build up on the bottom of the ice bucket also being caused by the plate and separator leaking warm air. The ice door, plate, and separator need to be replaced to complete service. Ordering W10793257 PLATE & W10887795 DOOR-ICE. RS for Fri 11/15.; ordrng 1 W10793257 (PLATE) and 1 W10887795 (DOOR-ICE)"

Near Parrot Trail, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator that is not cooling correctly or making ice. I found the temps warmer than harvest temperature in the freezer due to the RC coil frosted over completely. I removed all of the ice and frost. I found the thermistors checking good in diagnostics. I found a small warm air leak at the drain tube and sealed it. I replaced the main control and RC evaporator motor and harness. I secured the evaporator thermistor with a tie wrap and wrapped in in foil tape. The unit is working as designed. Call complete.

Near Coronado Cove, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite for the refrigerator with the RH door not opening far enough to remove the bins. I adjusted the stop on the lower hinge. The door opens all the way up like the customer wanted now. Call complete.

Near Meadow Run, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for freezing in fresh food and water dispenser sticking. Ran diagnostics changed defrost setting to basic to allow unit to defrost every 8hrs of compressor run time,adjusted temperature setting in fresh food. Removed dispenser ui,adjusted water paddle and tension spring. Tested water dispenser unit working as designed."

Near Scenic Bluff Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for faulty filter head and icemaker line disconnected. Installed water line to fill tube,installed new filter head reconnected water tested water dispenser good water flow ran icemaker through a cycle water filled icemaker."

Near San Luis Trail, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for no water dispensing. Tested dispenser weak water flow,removed filter good water flow diagnosed faulty housing. Installed new filter housing tested water dispenser good water flow checked tubing connections no leaks unit working as designed.

Near Barton Creek Blvd, Austin, TX 78735
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, I attempted to place the unit in diagnostics and it had no power, checked the breaker and found it along with another small appliance breaker tripped. I cycled the power to the unit and I placed the unit in diagnostics showing no error codes. Continued with the testing and the unit operated as designed. Using my multimeter, I verified amp draw to the components and all checked good. I advised the customer that they would need to have someone check the breakers due to multiple breakers tripping. I contacted Techline and spoke to Ed and advised of my findings. Ed advised to have someone check the breakers as well and provided File #7726346490. I quoted the customer $119.06 for service fee. Customer paid in full with CC. No water leaks observed during service, job completed."

Near Sisters Cir, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF302ESS00 "Arrived on site for ice build up in freezer. Unit cooling correctly at time of visit, found bottom of freezer gasket not sealing to cabinet. Removed door removed ice build up checked water flow through drain good,reinstalled door adjusted door height,checked seal with door closed good. Gasket sealing correctly to cabinet.

Near West Ave, Austin, TX 78701
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHV0 "arrived on site to install previously diagnosed and ordered parts. Per Techline file #7726303708, I replaced the control panel and control at the last service call and was told if it didn’t work to replace the harness. Due to the previous repairs not working, I removed and replaced the harness, main control and door latch and tested the unit. Unit operated as designed with no error codes showing at the end of testing. I advised the customer of my repairs. No charge for repairs/labor as this falls under the previous PL file #7726303708. No water leaks observed during service, job completed."

Near Willowbrook Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Customer defrosted unit,removed freezer door,checked drainage by evaporator good draining water,adjusted door tracks reinstalled door checked door seal good gasket sealing to cabinet."

Near Barton Point Dr, Austin, TX 78733
Lou S.

Lou S.

DRYER SAMSUNG DV448AEW/XAA "arrived on site to inspect dryer not heating. Upon further inspection, I removed the top panel and turned the unit on and could not see the element illuminate. I removed the front panel and retested and again, it failed. I tested ohms to the element and found it open. I removed and replaced the element assembly and retested and the unit operated as designed. No water leaks observed during service, no lint observed during service, job completed."

Near Overlook Bend, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the door seal being torn/damaged and the unit not properly installed, I pulled the unit out from the cabinet just enough to replace the seal. Placed the unit back in the cabinet and leveled the unit and remounted/secured it to the cabinets using the brackets and screws. Using my heat gun, I reshaped the seal and tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Near Siena Sunset Rd, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer not dispensing water into tub. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long/no fill. I cleared the code and continued with testing. When the unit was supposed to dispense cold water, it failed. After diagnostics, I tested the inlet valve manually and found that the cold water valves failed. I tested ohms at the J9 connection pins 5&4 and the valve was open. I removed and replaced the valve housing and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Newcastle Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAFS "Arrived on site to test unit for unit leaking from drain hose. Found drain hose missing, will need to order new clamp W10567654 and other clamp W10567621. Office to reschedule ; ordrng 1 W10567621 (CLAMP ) and 1 W10567654 (CLAMP )"

Near E 4th St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WGE745C0FS01 Arrived on site to test unit for lights not turning off. Test unit and found bottom door switch shaft was stuck. Secured door switch test unit and unit test good lights turning on and off job complete.

Near Groundhog Way, Austin, TX 78744
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB835DW4 "arrived on site to install previously diagnosed and ordered part. Due to the lid lock failing, I removed and replaced the lid lock and tested. Unit operated as designed in diagnostics and manual test mode. No water leaks observed during service, job completed."

Near Aster Pass, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER LG LDT7797ST "arrived on site to install previously diagnosed and ordered parts. Due to the control panel not responding, I removed and replaced the control panel and retested. Unit continues to not respond. I removed and replaced the main control and retested and same results. Contacted lg Techline and spoke to David and advised of my findings. David recommended testing VDC at the main control on connector CN5. I did such and got 15VDC. He recommended checking VDC at connector CN5 on control panel, but I had to check VDC at the CN2 connector (harness to main control) and again got 16VDC. Checked VDC at connector CN5 of panel and got the correct VDC (5VDC). David recommended replacing the control panel again and provided a Case #tcc191111936745 and advised to contact Techline once it’s replaced if it still does not function. I advised the customer of this info. I’m ordering another control panel and schedule return service for 11/14/19. No water leaks observed during service

Near Dove Haven Loop, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit tripping breaker. Test unit and found unit tripping breaker when high voltage comes on. Plugged unit to different outlet and unit working correctly. Advised maintenance they might have and issue with outlet or breaker. Job complete.

Near Tecoma Cir, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500EBS04 Arrived on site to test unit for unit not having any power. Test unit and found unit getting 240 volts. Test unit and found broken connection at panel. Replaced panel test unit and unit test good job complete heated oven to 350

Near Calhoun Canyon Loop, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBC107KSS05 Arrived on site to test unit for oven not heating. Test unit and found opened fuse. Test unit after replacing fuse and u it test good job complete.

Near Kent Ln, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Test unit and found bad console. Replaced console test unit and unit test good job complete.

Near Gandia Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site to test unit for f47. Test unit and found unit needs new module and display.

Near Pinehurst Dr S, Austin, TX 78747
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGDC465HW0 "Arrived on site and inspected dryer and found door will not close easily adjusted door catch and it is now operating normally. Installation location for dryer is not level ground and recommended that they correct this. Dryer is new and there is no lint at time of service, job complete"

Near Rock Creek Dr, West Lake Hills, TX 78746
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL GW397LXUS05 Arrived on site to test unit for gas smell. Test unit and found flame on oven going in and out. Will need to replaced ignitor valve and regulator.

Near Enfield Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG510S0AS0 Arrived on site to test unit for gas smell. Test unit and found gas smell coming from oven due to oven not igniting. Test unit and found bottom drawer full of cooking sheets hitting ignitor at bottom not allowing oven to ignite. Removed cooking sheets test unit an unit igniting heated oven to 350 job complete

Near Islander Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor and bad control board.

Near Westridge Dr, Austin, TX 78704
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found airflow is good, ran dryer on medium heat and internal air temp rose to 265 then 155 then 266 then 161. Spoke with techline and removed plug from outlet and found One leg on the plug is very hot to the touch. There is also a burn mark on it, took one picture. This is the result of thermal expansion inside the outlet when the outlet gets too hot it was his connection in the dryer will not run. Customer will correct the issue, dryer is operating normally, job complete"

Near Silver Peak Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and found control panel is still functioning, washer will complete a diagnostic cycle but will not start any normal cycle. I need to bring back a new motor control. No water leaks from connections at time of service.; ordrng 1 W11334214 (TIMER CONTROL )"

Near E Riverside Dr, Austin, TX 78741
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DR0 "Arrived on site and sound valve is leaking well water is filling, found gaskets on valve failed. Walter customer $119.23 for valves total labor $179.90. After replacing valves are no longer leaking, no water leaks from connections at time of service, job complete"

Near Loveland Cove, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and replaced harness and terminal block, there is no new plug on site. Customer will need to purchase one and install it before dryer will operate properly, job complete"

Near Margaret Jewel Ln, Austin, TX 78744
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and inspected refrigerator and found customer is experiencing refrigerator not dispensing water intermittently. Spoke with tech line refrigerator coil reservoir may be freezing and thawing intermittently. There is currently no no repair for this issue. They recommended closing damper door more than it is and if issue continues customer might consider setting fridge one level lower. Job complete. 7726346023

Near Abana Way, Austin, TX 78748
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for “noisy operation” complaint. Inspected unit and found construction debris to be hitting blades of fan. Removed debris. Tested unit. Unit is performing as designed.

Near James Carter Jr. St, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “no ice production and leaking from back” complaint. Inspected unit and found inlet valve to be leaking and causing blockage of fill tube. This blew out fill line to fill tube. Removed and replaced inlet valve. Tested unit. Water is very weak, coming out of fill tube. New inlet valve is faulty. Ordering new fill valve. Return for repairs on 11/14.; ordrng 1 WPW10498976 (valve)"

Near Arnold Dr, Austin, TX 78723
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “freezing foods in fresh foods area” complaint. Per my previous diagnosis, removed and replaced control and diffuser. Unit checks good. No leaks detected, at time of service."

Near Tom Miller St, Austin, TX 78723
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site, prescreened parts are with another technician, found wash motor has failed it will need to be replace customer requested service window on Thursday middle three hours of the day. No water leaks from connections at time of service; schdld next appmnt for 11/14 THU 12-3"

Near Snapdragon Dr, Austin, TX 78739
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 "Arrived on site and found customer is doing a wash on normal at this time, during agitation washer makes a noise the customer says is the reason it was rebuilt three months ago. Attempted to inspect motor and found that bolt is stripped, suggested that rotor, stator, gearcase, clutch and harness all be replaced again the customer does not wish for a repair That does not guarantee noise will not come back. Spoke with tech line and they did not have any further recommendations. Will order parts and turnover to office for rescheduling; ordrng 1 W10754448 (clutch) and 1 W10777953 (harns-wire) and 1 W10817398 (clutch) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)"

Near Leeds Mountain Cove, Austin, TX 78747
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRFC704FPS01 "in a row. Then, has been fine for the past two days. No service needed"

Near Florencia Ln, Austin, TX 78724
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KOCE507ESS09 "Arrived on site for “F1E5 error code” complaint. Per my previous diagnosis, removed and replaced magnetron and inverter. Replaced console. Tested unit. Unit is still giving code. Spoke with Mark, at techline(same ref#). Checked communication harness and found voltages inconsistent. Told to order communication harness. Attempted to swap out oven appliance manager, as well, but found unit’s appliance manager has no power supply. Will need to perform parts research. Office to set return schedule.; ordrng 1 OVENAPPLIANCEMANAGER(W/OPOWERSUPPLY) (PARTS RESEARCH) and 1 W11157223 (harns-wire) and 1 W11229448 (harns-wire)"

Near Walnut Ave, Austin, TX 78722
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for “ice buildup in freezer” complaint. Per my previous diagnosis, removed and replaced door handle and freezer door tracks. Unit is performing as designed. No leaks detected, at time of service."

Near Diamondleaf Bend, Austin, TX 78724
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found rinse aid container empty. Performed diagnostics mode, no error codes. Measured amp draw to element and within range. Checked for hot temperatures from element at end of test cycle. Found all operations working as designed and no water leaks detected. Spoke with customer on user care guide."

Near Salerno Pl, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

RANGE JENN-AIR JGCP436HM00 "Arrived on site for cooktop having yellow flame on back center burner. Tested burner and found simmer orifice was not changed and main had larger orifice. Corrected orifices and adjusted burner. Tested unit, all tested good."

Near Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for refrigerator still to cold. Inspected work area and found scratches on floor. Customer stated that temperature was just above freezing and when dispensing ice sometimes chipped ice will come out. Measured temperature in RC at 35°. Inspected refrigerator and found items pushed to far back and blocking air flow. Found vent being blocked as well (see SD-QuickPic). Performed diagnostics mode and tested thermistor and damper control. Set unit to every 8 hour defrost. Called tech support and spoke with Mark. He stated to adjust temperature to 42° and recommended temperature is for a family of 4. He recommended to empty ice bin every so often. All operating as designed. (SR# 7726345362).

Near Belfalls Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for dishwasher not completing cycle. Inspected unit and work area. Found right tab missing for toe plate . Performed diagnostics mode and found fault code F4-E3, wash motor fault. Monitored test cycle and found motor not activating. Tested voltage to wash motor and found within range. Found failed motor. Removed failed motor and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected."

Near Foothills, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install previous diagnosed parts. Removed failed door and deli control, installed new. Tested operation. All tested good, no water leaks detected. Spoke with customer on repair."

Near Leander, TX 78641
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site and found temps out of range. Installed new temp,sensor and tested. Unit now calibrated properly and averaging proper temps. Customer has digital temp probe they are monitoring temps with. Instructed customer that the probe is too sensitive and measures the temperature swings. Recommended customer get an analog that will show the overall average temperature. Job complete"

Near Holiday Creek Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for washer shaking durning cycles. Performed diagnostics mode and found fault code F0-E5 over load and F0-E3, off balance load. Removed top and inspected suspension rods. Gained access to gearcase and motor and inspected. Ran automatic test cycle, all passed. Ran manual test and checked all functions and found working correctly. Found customer washing overloading unit. Spoke with customer on user care guide. All tested good, no water leaks detected."

Near Golden Arrow Ave, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC2 "Arrived on site to install previous diagnosed parts. Gained access to gearcase. Removed failed gear case and installed new. Gained access to water inlet valve and installed new. Added zip tie to drain line. Performed diagnostics mode and ran calibration cycle. Ran automatic tested mode, monitored inlet valve operation and for water leaks. All tested good, no water leaks detected."

Near Bold Sundown, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW4 "Arrived on site for for washer not powering on. Customer had pointed out back side of unit (see SD-QUICKPIC). Removed UI housing and found some kind of liquid on control and UI. Checked voltage to unit and found within range. Found UI panel had burnt, due to liquid. Will need to replace control and UI panel. Informed customer that would need authorization through Whirlpool to complete repair. Office to schedule appointment when ETA is available for UI and has been authorized to continue repair. ; ordrng 1 SEENOTE (OFF TO SCH) and 1 W11112656 (UI)"

Near Mulberry Way, Cedar Park, TX 78613
James C.

James C.

WASHER MAYTAG MVWB765FW1 Arrived on site and found agitator warped and most sitting properly in basket. Removed and installed new. While performing auto diagnostics and found faults for water thermistor and water over temp. Verified failure and will also need valve to complete repair. ; ordrng 1 W11165546 (VALVE)

Near Pvt Rd 912, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found parts ordered were incorrect. Got correct parts from office and installed new control, fan with harness and ice maker. Instructed customer that the unit will take 24 hours to reach set temps and 48 hours for ice production. Job complete"

Near Blue Jay Ct, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL ER2MHKXPL07 Arrived on site and tested operation. I found water in pans in fresh food section and freezer has a slab of ice on bottom. Inspected drain and found to be clogged and iced over. Thawed drain and tested operation. No additional leaks found. Job complete

Near Falls Cir, Georgetown, TX 78633
James C.

James C.

WASHER MAYTAG MVWB765FW2 Arrived on site and found pillow case stuck under agitator. Removed agitator and removed pillow case. Agitator has a high spot in it that caused the issue. Unit will need new agitator to repair ; ordrng 1 W11161960 (AGITATOR )

Near Fairway Ridge Rd, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and tested operation. I found very little air flow from damper and inspected freezer evaporator. I found that the evaporator has completely frozen over. Tested defrost circuit in diagnostics and found the heater is functioning properly. Unit has a failed defrost controller that is not starting defrost cycle properly. Installed new control and instructed customer that the unit will need to be off and fully defrost for 24 hours due to the defrost cycle cannot defrost the amount of ice that has accumulated on the evaporator. Job complete

Near London Ln, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. Unable to duplicate failure. Customer stated the ice was just clogging the ice chute and not making it through the ice door. Unit working properly at time of service. Job complete

Near Apache Mountain Ln, Georgetown, TX 78633
Dylan  T.

Dylan T.

FREEZER WHIRLPOOL EV170NYLS00 Allowed on site customer complaint was fridge had too much ice build up and was leaking water from the Defrost Drain hole clean all the ice out customers complaint also was icemaker was not working need to order the icemaker; ordrng 1 WPW10715708 (icemaker)

Near Knottingham Dr, Waco, TX 76712
Dylan  T.

Dylan T.

WASHER MAYTAG MVWC415EW Arrived on site customer complaint was washing machine was extremely loud ran the unit that needed a new transmission disassemble the whole unit reassembled new transmission together put transmission inside the tub put the Tub basket back in put the ring back on ran the unit everything works perfectly fine no leaks all lines are dry

Near Belle Starr Dr, Belton, TX 76513
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site customer complaint was not producing ice properly replaced the display board

Near Mystic Mountain Ln, Belton, TX 76513
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site customer complaint was icemaker was not producing any ice icemaker was stuck in harvest mode replace the icemaker ice maker mold filled with water all lines are dry

Near Robin Cir, Belton, TX 76513
David  Z.

David Z.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site for a washer displaying a den error. This is a demo mode indication. Held down program and options and turned off demo mode. Powered unit back on and den error did not return. Call complete.

Near Esperanza Crossing, Austin, TX 78758
Dylan  T.

Dylan T.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site customer complaint was icemaker will not make any ice put unit in test mode found the icemaker would not cycle without my truck did not find icemaker on my truck tow parts department they told me to go ahead and re-order icemaker; ordrng 1 W11262316 (icemaker)

Near Co Rd 137, Gatesville, TX 76528
David  Z.

David Z.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to diagnose a range that had a dead right front burner. Performed diagnostics and traced voltage to the switch. Switch was getting 120/120 but not running it to the element. Replaced switch. Retested unit and element was now getting* the proper 240v, but still not heating, voltage dropping. Replaced element and retested. All is now working as designed and heating properly. Call complete."

Near Shepherd Mountain Cove, Austin, TX 78730
David  Z.

David Z.

MICROWAVE MAYTAG MMV4206FZ5 "Arrived on site to diagnose a microwave that the lower light was not turning on. Checked voltage at socket and found proper voltage at the socket connectors, but a short inside the housing. Replaced housing and bulb and retested. Light is now coming on and working as designed. Call complete."

Near Chimney Corners, Austin, TX 78731
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF330PAHS3 Unit 1213. Arrived on site to diagnose a dishwasher not letting water in the unit. Performed diagnostic and found water turned off to unit. Turned on water and retested and all functions are working as designed. Front Kanellis has dents from delivery and needs to be replaced. Ordering 1 WPW10274902 panel. Return visit set for Friday 11/15. ; ordrng 1 WPW10274902 (panel)

Near Pfluger Farm Ln, Pflugerville, TX 78660
David  Z.

David Z.

WASHER LG WM3488HW.ABWEEUS "Arrived on site to diagnose a washer customer states was leaking. On arrival customer told me it had not leaked recently and they are unsure why. Performed a diagnostic cycle on the unit, and found large amount of suds building on unit with it being empty. He led drain hose and saw it was not fully seated and clamp was twisted. Reseated the drain hose and clamp properly. Had customer show me the detergent used and how much and they are using more then required for a compact unit like this. Advised customer they need to use significantly less soap and load less clothes as this is a very compact unit and can not be fully filled up. Issues did appear to be happening when washing larger loads. Reducing load size and detergent should resolve and suds or leaking issues. After rerunning diagnostics I could not find any leaks or traces of a leak. All is working as designed at this time, call complete."

Near Greystone Dr, Austin, TX 78731
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose an upper rack that came down. Examined the upper rack and found one of the wheel assembly cracked and came apart. Replaced upper wheel assembly and retested. All is now working as designed. Customer charged parts only as no diag needed and already in house.

Near Landon Samuel Loop, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not filling with water. Tested all parts and components and found no mechanical failures to washer at this time. Advised homeowner on control panel functions and no other repairs are needed. No leaks were found at time of service.

Near Lawnmont Dr, Round Rock, TX 78664
David  Z.

David Z.

RANGE KITCHENAID KDRP467KSS09 Arrived on site to diagnose a range that would not heat the oven and dead controls. Performed diagnostics and found thermal fuse/thermostat bad. Will need to order 1 WPW10017820 thermostats Ordered thermostats. Return visit scheduled for Monday 11/18.; ordrng 1 WPW10017820 (thrmst-fix)

Near Michael Neill Dr, Austin, TX 78730
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave with a vent fan coming on on its own. Tested unit and found all is operating properly at this time and fan comes on due to heat from cooktop and is normal operation for this model. No repairs are needed at this time.

Near Malta Cir, Hutto, TX 78634
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace 2 brackets and ice door for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Alton Pl, Round Rock, TX 78665

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