Near Round Rock, TX 78665
Paul
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03
Arrived onsite for the refrigerator with the ice bin frozen in place. The issue is the tabs are broken on the icebox container and the box is opening when the auger is running. This is causing warm air to enter the box and frost up. e.
Near Austin, TX 78704
Wesley
Job Details:
10/03/2019
MICROWAVE KITCHENAID KMHS120ESS1
Arrived on site and found unit switch cams out of place. Repaired with no parts. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Al
Job Details:
10/03/2019
WASHER MAYTAG MVWB300W00
Near Georgetown, TX 78633
Al
Job Details:
10/03/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived to install previously ordered part.Removed and replaced the control Per WL.Tested unit and unit tested as designed.All water lines were dry at the end of service.
Near Pflugerville, TX 78660
Scott
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05
Arrived on site for frost in freezer . Found gasket not sealing properly on left corners . Did rtv gaps in liner and replaced gasket . Heated gasket and used perma gum on corners . Getting good seal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78747
Leonardo
Job Details:
10/03/2019
OVEN WHIRLPOOL WFE320M0ES2
Arrived on site to to replace control board. Replaced control board and tested oven. No issues at this time. Job complete
Near Briarcliff, TX 78669
Leonardo
Job Details:
10/03/2019
VENTHOOD KITCHENAID KVWB606DSS2
Arrived on site to to test unit for lights not working. Found that connection wire not connected correctly. Connected wire tested unit. Lights working at this time. Job complete
Near Leander, TX 78641
Cliff
Job Details:
10/03/2019
WASHER WHIRLPOOL WTW8040DW4
Arrived on site to diagnose a washing machine that is not powering on. Found control panel has stuck power key. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Leonardo
Job Details:
10/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived on site to test unit for not washing dishes. Found that pump and motor was not giving water pressure to wash properly. Replaced pump and motor. Tested unit for water pressure and no leaks. Pump and motor working and no leaks at this time.
Near New Braunfels, TX 78130
Kevin
Job Details:
10/03/2019
DISHWASHER KITCHENAID KDTM404ESS2
"Arrived on site and replaced all upper rack parts diagnosed on previous visit, it is now operating normally. No water leaks from connections at time of service, job complete."
Near Nolanville, TX 76559
Arthur B.
Job Details:
10/03/2019
WASHER MAYTAG MVWB765FW2
"Arrived onsite for customer complaint of top load washer making clicking noises. Ran diagnostics and found F7E9 (Locked Rotor) Error. Removed and replaced gearcase and clutch. Reassembled,clear error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78759
Wesley
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL KSSS48QTX00
Arrived onnsite and found unit operating with coolinnissues and chirp. Replaced control. All else checks good. Unit is now operating as designed.
Near Spicewood, TX 78669
Andy
Job Details:
10/03/2019
ICE MACHINE KITCHENAID KUIS15NRXB1
Arrived on site for ice machine not cutting and dropping ice. Tested and inspected unit and found ice cutting grid unplugged. Replugged and tested unit. All operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details:
10/03/2019
WASHER MAYTAG MVWX655DW1
"Arrived on site and found saved error code for motor fault, set washer into a diagnostic cycle and found all functions are operating normally in manual diagnostic. Ran an automatic test cycle. And then a calibration and it would not complete. Replaced the control board and it will now complete Both calibration and automatic test cycles. No water leaks from connections at time of service, job complete"
Near Temple, TX 76502
Arthur B.
Job Details:
10/03/2019
DRYER WHIRLPOOL WED5620HW0
Arrived onsite for customer complaint of dryer making loud noises. Disassembled unit and installed insulation under motor mount. Reassembled. Dryer now tumbles quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Lakeway, TX 78734
Andy
Job Details:
10/03/2019
DRYER WHIRLPOOL MED8200FW0
Arrived on site for dryer not drying clothes properly and rattling sound. Tested and inspected unit and found rattling from exhaust vent rubbing on on back panel. Made adjustments and unit sound is normal. Performed temperature test at vent with vent off and with vent on and temperatures are within range. Called tech line and spoke with Adrian (SR# 7726021532) Made aware of drying issues and what was found. Was instructed that unit is drying properly and no other repairs to be done.
Near Austin, TX 78753
Joseph C.
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL MZD2665HEB
"Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced defrost element. Unit checks good. No leaks detected, at time of service."
Near Round Rock, TX 78664
Tyler B.
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Arrived back on site for unit building frost on evap. Ran diagnostics and all therms passed. Tested defrost and tested good. Removed therm and tested compared to new. Found way out of range. Replaced and tested good
Near Austin, TX 78758
Wesley
Job Details:
10/03/2019
RANGE WHIRLPOOL WEG515S0FS0
Arrived on site and adjusted burner caps to allow a good flame for back 2 burners. All checks good.
Near Georgetown, TX 78626
Thomas L.
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4
Arrived on site for no ice condition. The icebox area is too warm because the ice box fan has failed. Replace fan and now temperature will be able to be lowered to make ice and cycle. New fan runs properly. All water connections were dry.
Near Marble Falls, TX 78654
James
Job Details:
10/03/2019
OVEN WHIRLPOOL WOD51EC0HS00
Arrived on site and installed new console. Connected team closed at time of service. Job complete
Near Andice, TX 78628
Jonathan S
Job Details:
10/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for dishwasher with damaged panel. Inspected unit and work area. Found unit not completely installed. Removed panel and installed new. Not able to test unit at time of service, due to unit not installed. All else checks good."
Near Killeen, TX 76542
Arthur B.
Job Details:
10/03/2019
OVEN WHIRLPOOL WEE760H0DS0
"Arrived onsite for customer complaint of slide in range getting F8E1 (Fan Speed Error). Confirmed issue. Removed and replaced fan assembly. Reassembled and tested. Oven now work as designed. No other issues found."
Near Round Rock, TX 78681
Al
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Arrived to install previously ordered part.Removed and replaced the ice maker.Cycled unit to fill and harvest.Reassembled the unit .All water lines were dry at the end of service.Job complete
Near Cedar Park, TX 78613
Lou
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise they are experiencing. It sounded like a loud rattling noise or vibration noise. I placed the unit in diagnostics and tested both fans in the RC & FC and they both operated as designed. I tested the compressor in test mode #4 and the compressor became loud during the testing. I found a service pointer #W10783614 which recommends to replace the compressor. I advised the customer of my findings and what will need to be repaired. I am ordering a sealed system repair consisting of the compressor, access valve, drier, evaporator, condenser coil, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. No water leaks observed during service.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10780378 (compressor) and 1 W11211932 (CONDENSER) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near McGregor, TX 76657
Chase
Job Details:
10/03/2019
WASHER MAYTAG MVWX655DW1
Arrived on site complete was washing machine was not agitating or washing replace cap in actuator talk to another tech because you’re still doing the same thing need to order some more parts and call customer when we can go back out ; ordrng 1 W10677723 (motor-drve) and 1 W10803588 (cntrl-elec) and 1 W10843769 (capacitor)
Near Cedar Park, TX 78613
Lou
Job Details:
10/03/2019
DISHWASHER KITCHENAID KDTE334GPS0
"arrived on site to install previously diagnosed and ordered part. Due to the drain hose check valve being block by a wire looking object, I removed and replaced the drain hose with check valve and tested. The unit operated as designed. While testing, I cut the end of old drain tube off that contains the check valve and found a small piece of wire inside. No water leaks observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site for door replacement. Replaced door and tested good. No closing properly
Near San Marcos, TX 78666
Kevin
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01
"Arrived on site and inspected refrigerator and found no ice production, freezer temp is 4 degrees, took 1 picture. Ran test 44 and icemaker moved/rocked ice tray but would not harvest. There is a batch of ice in the ice tray from the previous visit. Inspected on/off switch and ice bin switch and both test good. Icemaker has just been replaced. Spoke with tech line and they requested that six pin connector below kickplate be examined. Remove connector and after re-setting it power has been restored to icemaker. Ran test 44 harvest four times and test 45 once to refill ice tray. If situation happens again a new freezer door will be needed"
Near Austin, TX 78703
Wesley
Job Details:
10/03/2019
WASHER ELECTROLUX EWFLS70JIW0
Customer already had boot on hand. Inspected washer health and water lines besides. All checks good. Unit is operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/03/2019
OVEN KITCHENAID KODE300ESS04
Arrived on site for unit that is damaged. Dent in the lower oven door and a dent in the control panel. Will still need to order nameplate for lower door. Office to locate and contact builder as this house is about to close.; ordrng 1 W10839793 (nameplate)
Near Spicewood, TX 78669
Andy
Job Details:
10/03/2019
REFRIGERATOR GE PSB42YSXASS
"Arrived on site for refrigerator freezer not cooling properly. Performed temperature test on FC (FC is empty) air temperature is 27° performance temperature test in RC and found at 37° checked amp draw at compressor and found pulling 1.8 amps called and spoke with CS and was asked to check evaporator to make sure in ice buildup from defrost issue and that fan and air flow is not issue and if that is good SS repair needed. Checked and found no issues. No water leaks present at time of service."
Near Blanco, TX 78606
Robert
Job Details:
10/03/2019
REFRIGERATOR KITCHENAID KBFA20ERBL01
"Arrived on job for complaints of temperature in refrigerator warm. Found damper door closed. Entering diagnostics and open door, motor loud. Replaced damper and it opened properly. No leaks detected at time of service."
Near Round Rock, TX 78665
Paul
Job Details:
10/03/2019
WASHER MAYTAG MVWX655DW0
Arrived onsite for the washer making a loud grinding noise when agitating and spinning. I found the motor shaft had fallen internally in the motor causing the rotor to grind against the stator. The motor needs to be replaced. Ordering W11283592 MOTOR-DRVE. ; ordrng 1 W11283592 (MOTOR-DRVE)
Near Cedar Park, TX 78613
Lou
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"arrived on site to inspect refrigerator handles not level. Upon further inspection, I found the unit not level and the handles needed to be adjusted. I leveled the unit and adjusted the handles to where they were level as well. Tested the doors and the unit and unit operates as designed. Customer provided POP. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Joseph C.
Job Details:
10/03/2019
WASHER WHIRLPOOL MVWB835DW3
"Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced gearcase, clutch and suspensions. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Al
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ01
Arrived to inspect ice dispensing issues.Confirmed the complaint and freed the stuck ice container from the unit.Noticed a huge ice block inside the container.Also noticed the fill tray was frozen solid and not allowing incoming water to get to the harvesting ice tray.Melted the ice buildup and replaced the ice container.All water lines were dry at the end of service.Job complete LOWE’S WARRANTY
Near Leander, TX 78641
Cliff
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00
Arrived on site to diagnose a refrigerator with a broken vent assembly. Found ice box duct not attaching to cabinet. Replaced duct assembly and tested unit. Found all is functioning properly at this time.
Near Belton, TX 76513
Arthur B.
Job Details:
10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived onsite for customer complaint of French door refrigerator not making ice. Removed ice box and found water line frozen. Cleared water line. Ran test 045 and unit filled with water. All water connections were dry at time of service.
Near Austin, TX 78735
Leonardo
Job Details:
10/02/2019
RANGE WHIRLPOOL WFC310S0EB3
arrived on site to test unit for drawer not closing or opening correctly. Test unit and found drawer very hard to open and close. Found damaged frame
Near Austin, TX 78735
Leonardo
Job Details:
10/02/2019
RANGE WHIRLPOOL WFC310S0EB3
Arrived on site to test unit for being damaged on right side. Test unit and found damaged cooktop and side panel and control panel. Ordering new cooktop 8195534 and new end cap right side W11219665 and new side panel WPW10162245 office to reschedule ; ordrng 1 8195534 (COOKTOP ) and 1 W11219665 (END CAP RIGHT SIDE ) and 1 WPW10162245 (SIDE PANEL )
Near Burnet, TX 78611
James
Job Details:
10/02/2019
DISHWASHER KITCHENAID KUDS35FXSS4
Arrived on site and found upper rack adjuster wheels coming off. Installed new adjuster kit. Unit tests good. Job complete
Near Leander, TX 78641
Thomas L.
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to inspect unit that will not dry properly. Customer informed me that since they have added drying agent the unit works better. Water temperature only maxed out at 114°. Heater is pulling 8 A which is normal.All water connections are dry.
Near Austin, TX 78746
Tyler B.
Job Details:
10/02/2019
DRYER MAYTAG MED5500FC0
"Arrived on site for unit given check vent screen error, found vent screen. Tested sensor at harness from board, and tested good in range,replaced control board and tested good"
Near Austin, TX 78753
Scott
Job Details:
10/02/2019
WASHER MAYTAG MVWB750WQ0
"Arrived on site for loud noisy washer . Ran diagnostics ,no error codes , during high manual spin unit was very loud . Found bearing failing . Recommended bearing and hub be replaced .
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/02/2019
COOKTOP KITCHENAID KGCU467VSS02
Arrived on site for cooktop back left burner hard to turn. Tested operation and found bezel interfering with knob. Corrected bezel and tested burners. All tested good.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for dishwasher intermittently dispensing soap. Customer stated that sometimes it would leave liquid soap in dispenser. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found all spray arms rotating. All operations tested normal. No water leaks detected. Spoke with customer on on loading unit.
Near Austin, TX 78705
Wesley
Job Details:
10/02/2019
WASHER WHIRLPOOL WFW75HEFW0
Arrived onnsite for unit not starting cycle and found excessive soap being used. Reset unit and tested. All checks good. Advised customer on use and care.
Near Bastrop, TX 78602
Cliff
Job Details:
10/02/2019
WASHER MAYTAG MVWC565FW1
Arrived on site to diagnose a washing machine that is not cycling properly. Tested all parts and components and found no mechanical failures with washer at this time. Advised homeowner on energy efficient designs and how the unit operates throughout the cycle. No further repairs are needed and all is working properly. No leaks were found at time of service.
Near Bastrop, TX 78602
Cliff
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found plug for garbage disposal drain connection was not removed at time of installation. Removed plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78721
Joseph C.
Job Details:
10/02/2019
DRYER WHIRLPOOL WED7590FW1
Arrived on site for “not starting” complaint. Inspected unit and found motor shorted control and belt switch. Removed and replaced motor and control. Ordering new belt switch. ordrng 1 W11247665 (switch BELT)
Near Austin, TX 78722
Joseph C.
Job Details:
10/02/2019
DISHWASHER KITCHENAID KDTE334GPS0
Near Austin, TX 78703
Wesley
Job Details:
10/02/2019
COOKTOP JENN-AIR JGC1536ADS15
Arrived on site and found tripped breaker. Repaired. Unit is now operating as designed.
Near Bastrop, TX 78602
Cliff
Job Details:
10/02/2019
DISHWASHER IKEA IUD9750WS4
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures with dishwasher at this time. Found rinse agent dispenser empty and advise homeowner of this will cause poor drying performance. No further repairs are needed
Near Elgin, TX 78621
Cliff
Job Details:
10/02/2019
DISHWASHER AMANA ADB1400AGS1
Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised customer that unit must have 120° water for proper drying results and which cycles and options to use for best results. No further repairs are needed and no leaks were found at time of service.
Near Bastrop, TX 78602
Cliff
Job Details:
10/02/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Arrived on site to replace previously ordered parts. Replaced all three controls and tested unit. Found all is working properly at this time and fan motor not needed. No leaks were found at time of service.
Near Austin, TX 78733
Leonardo
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Near Paige, TX 78659
Cliff
Job Details:
10/02/2019
OVEN FRIGIDAIRE FFGW2425QSA
arrived on site to replace previously ordered parts for stove. Found weak igniter causing unit not to function and safety valve and controls are good. ordrng 1 139013700 (ignitor)
Near Austin, TX 78738
Andy
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for refrigerator not cooling. Preformed temperature test and found that In RC product temperatures ranging from 37° to 42° and 8° in FC. And unit is making ice. Called tech line and spoke with Andy (SR#7726007509) Made aware of stated issue. Was instructed to replace UI. Customer also pointed out that lights in unit are out. Ordering needed parts. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11205083 (LIGHT MODULE ) and 1 W11239944 (LIGHT HARNESS/MODULE)
Near Austin, TX 78702
Wesley
Job Details:
10/02/2019
DISHWASHER KITCHENAID KDTE334GPS0
Arrived onnsite and found unit needed adjustment for upper rack to engage. Also found plug in disposal preventing draining. All checks good after service.
Near Bee Cave, TX 78738
Leonardo
Job Details:
10/02/2019
OVEN JENN-AIR JGRP548HL00
Arrived on site to test unit for hinges on oven door not closing properly. Tested door found hinges were bent. Replaced hinges on oven door. Tested oven door. Door working properly at this time. Job complete
Near Kingsland, TX 78639
James
Job Details:
10/02/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04
Arrived on site and tested operation. I found evaporator icing up. Inspected for air leaks and found none. Tested heater circuit and found proper resistance of heater and thermistor. I found that the bi metal is reading closed and unit defrosts in diagnostics. Control is not switching to defrost properly causing failure. Installed new control and tested. Unit tests good and instructed customer to leave unit off with door open for 24 hours to allow evaporator to defrost before turning back on. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for no ice condition. Found freezer compartment at 10° and icemaker compartment at 27°. The high temperature is keeping the ice maker from cycling. In diagnostics found that the freezer evaporator fan motor is running slow slow and Noisey thus the warm conditions thus no ice. Water connections are all dry.
Near Austin, TX 78731
Paul
Job Details:
10/02/2019
DRYER WHIRLPOOL WED4815EW1
Arrived onsite for the dryer taking multiple cycles to dry clothes. I found the flex vent hose plugged at the wall causing the issue. I removed the lint and tested the dryer. The unit is working as designed.. Call complete.
Near Temple, TX 76501
Chase
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on site to diagnose ice maker bad motor and impeller another parts needs to be ordered going back out with correct part ; ordrng 1 WP63052-2 (impeller)
Near Pflugerville, TX 78660
Al
Job Details:
10/02/2019
OVEN WHIRLPOOL WFG515S0ES1
Arrived to inspect gas range with higher temperatures.Used my temperature sensor and photographed the results of the test.Unit tested correctly after calibration.Job complete
Near Lakeway, TX 78734
Andy
Job Details:
10/02/2019
REFRIGERATOR KITCHENAID KSSC48FTS00
"Arrived on site for refrigerator leaking and freezer not cooling as well as before. Performed temperature test and found FC temperature within range at 6° found small water droplets at FC hinge. Found no good source of droplets. As there in no in door dispenser and found no water on bottom of FC. Seems that droplets are coming from possible condensation on gasket. Ordering in case needed.; ordrng 1 W10197978 (FAN KIT) and 1 WPW10468948 (CONTROL BOX)"
Near New Braunfels, TX 78130
Luis
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01
"Arrived on site for a faulty compressor. Removed the failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."
Near Killeen, TX 76541
Al
Job Details:
10/02/2019
RANGE WHIRLPOOL WFE540H0ES1
Arrived to inspect cooktop range with front right burner not working.Confirmed the complaint and ordering front right burner and infinite switch.Office to reschedule with customer ; ordrng 1 W10823729 (FRONT RIGHT SURFACE ELEMENT ) and 1 W10857622 (INFINITE SWITCH FRONT RIGHT )
Near Austin, TX 78749
Robert
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on job for complaints of not completing cycle. Found power cord when moved powered dishwasher on and off. Checked connections at box to be good. Checked plug at wall and pressed plug firmly into outlet. If continues recommend replacement of power cord.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/02/2019
DISHWASHER KITCHENAID KDTE254ESS0
(JM) Arrived on site for dishwasher UI and dispenser replacement. Removed failed parts and replaced with new. Tested operations in diagnostics mode and all tested good. No water leaks present.
Near Georgetown, TX 78628
Arthur B.
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDF330PAHW1
"Arrived onsite for customer complaint of dishwasher not filling with water. Removed toe plate and found broken wire for float switch. Repaired broken wire and tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details:
10/02/2019
OVEN WHIRLPOOL WOS51EC0AS03
Near Santa Clara, TX 78124
Kevin
Job Details:
10/02/2019
DISHWASHER KITCHENAID KDPE334GPS0
"Arrived on site and replaced detergent dispenser diagnosed on previous visit after replacement leaking has stopped. No water leaks from connections at time of service, job complete"
Near Austin, TX 78751
Joseph C.
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Arrived on site for “not cooling” complaint. Inspected unit and found faulty control and freezer thermistor. Ordering new thermistor. No leaks detected, at time of service.; ordrng 1 WPW10383615 (thermistor FREEZER)"
Near Austin, TX 78717
Jonathan S
Job Details:
10/02/2019
DRYER WHIRLPOOL GGW9250PL1
"Arrived on site for dryer making high pitched squeaking sound. Customer stated that failure was intermittent. Performed diagnostics and tested operation. Not able to recreate failure. Recommended to replace repair it. Disassembled dryer from washer. Disassembled dryer and removed lint. Removed belt, pulley wheel and guide wheels and replaced with new. Assembled unit and tested. Stack unit and tested. All tested good. Spoke with customer on vent cleaning, due to amount of lint removed.
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/02/2019
MICROWAVE JENN-AIR JMC8130DDS
Arrived onsite for customer complaint of wall microwave not coming on. Removed microwave from wall and found in line breaker tripped. Reset breaker and tested unit. Microwave now comes on and heats as designed. No other issues found.
Near Spicewood, TX 78669
Andy
Job Details:
10/02/2019
WASHER WHIRLPOOL WTW5000DW1
Arrived on site for washer not operating properly. Tested and inspected unit and found cold side of water valve clogged. Cleaned and tested unit. Found issues with actuator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Leonardo
Job Details:
10/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived on site to test unit for unit not washing correctly. Test unit and found spray arms clogged with food. Cleared spray arms test unit and found upper rack falling due to broken wheel. Ordering new wheels W11157085.; ordrng 2 W11157085 (WHEEL UPPER)s
Near Austin, TX 78732
Andy
Job Details:
10/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site to install previously diagnosed parts. Found that pantry control harness is broken and that LED control and power supply is failed. Will also bring back UI in case needed. Also reordering Pantry control in case needed. Ordering new as I found pantry control previously opened and used. No water leaks present at time of service service. ; ordrng 1 W10804160 (LED CONTROL ) and 1 W11170612 (HARNESS ) and 1 WPW10624574 (POWER SUPPLY ) and 1 WPW10769076 (PANTRY CONTROL )
Near Tow, TX 78672
James
Job Details:
10/02/2019
RANGE GE JGBS30REK2SS
Arrived on site and installed new valve. Tested operation and found unit working properly and no leaks found after repair. Job complete
Near Austin, TX 78754
Scott
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for no ice in lower IM , upper is producing ice . Found as previous tech cubes were pushed up but cycle had stopped . Checked door switch , temps . All checked normal . Water valve checked normal . Replaced ice maker . Did checked IM harness and found bimetal was ohming around 7. No water leaks detected at time of service . Job complete ."
Near West Lake Hills, TX 78746
Paul
Job Details:
10/02/2019
FREEZER MAYTAG MZF34X16DW01
Arrived onsite for the freezer that is not cooling correctly and only the light comes on. I found the control with voltage to it and not responding. I replaced the control and the unit is working as designed. Call complete.
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/02/2019
DISHWASHER KITCHENAID KDTM404ESS2
Arrived onsite for customer complaint of dishwasher dispenser gasket came off. Removed front door panel and removed faulty dispenser. Reassembled. Dispenser now work as designed. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/02/2019
OVEN JENN-AIR JMW3430WS02
"Arrived onsite for customer complaint of wall microwave/oven combo not heating on microwave section. Uninstalled unit and found inverter to magnetron shorted. Removed and replaced both parts, reassembled and tested. Microwave not heats as intended. No other issues found."
Near Waco, TX 76712
Chase
Job Details:
10/02/2019
DISHWASHER KITCHENAID KDFE104HPS0
Arrived on site for the dishwasher removed kick plate off the dishwasher Found heater was unplugged plugged back in ran test mode no error code in the system all lines are dry
Near Austin, TX 78731
Paul
Job Details:
10/02/2019
OVEN KITCHENAID KODE507ESS02
"Arrived onsite for the oven that caught on fire after a self clean was started because there was a pan left inside it. Mr stated they don’t use the lower oven very often so they store stuff in it. I checked the lower oven and found where plastic had melted on the racks and cavity. I found smoke stains in the cavity and on the inner door along with a sticky plastic film that wouldn’t be able to be cleaned off. I tested the upper oven to allow the cooling fan to run and as soon as the oven reached about 170 degrees the plastic burning smell started coming from the interior which means the smoke has gotten in the insulation of the cavities. I could replace the lower oven racks, inner door, and door glass and clean the cavity on the lower oven but there’s nothing that can be done about the smell coming from the insulation. The cavities are not replaceable parts. The oven would have to be replaced.
Near Cedar Park, TX 78613
Lou
Job Details:
10/02/2019
OVEN WHIRLPOOL KODE500ESS04
"arrived on site to install previously diagnosed and ordered part(s). I removed and replaced the thermal fuse and turned the power back on and the unit powered up. I tested the unit on Bake at 350 degrees. The unit never heated. I removed the unit from the wall and tested the TOD and it was open. Using part #WP4449751 from my van stock, I removed and replaced the TOD and retested. The unit began to heat and when it got warm en ugh for the cooling fan to come on, I could hear the fan making a metal on metal rubbing noise and then the fan stopped altogether. I removed ad replaced the cooling fan and retested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."
Near Austin, TX 78756
Joseph C.
Job Details:
10/02/2019
RANGE GE JB645RK4SS
"Arrived on site for “broken cooktop” complaint. Inspected unit and found top had cracked, due to heat. Removed and replaced cooktop. Tested unit. Unit is performing as designed."
Near Waco, TX 76712
Chase
Job Details:
10/02/2019
WASHER WHIRLPOOL WTW8040DW4
Arrived on site unit giving error code of f3e2 ran diagnostics replace main water valve ran unit again everything tested good all lines are dry
Near Waco, TX 76712
Chase
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Arrived on site complaint was door fell off looked at door and hinge open door and close door numerous times can Not find anything wrong All lines are dry
Near Georgetown, TX 78628
Thomas L.
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00
Arrived on site for repeat no cool issue. Found wire harness at lower right corner of evap cover was not connected. Reconnected harness. Customer will give unit approx 24 hour to reach normal temps. All water connections were dry.
Near Pflugerville, TX 78660
Al
Job Details:
10/02/2019
OVEN WHIRLPOOL WOS51EC0HS00
Arrived to inspect wall oven with WiFi capability. The clock runs 10-20 minutes faster than normal.Called Whirlpool Tech line and spoke with Leon SR#7726009562Advised there is a National program glitch on units that are WiFi equipped.DO NOT CHANGE CONSOLE BASED ON THE CLOCK ISSUE ALONE.Job complete
Near Austin, TX 78704
Wesley
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00
Arrived on site and replaced holder. All checks good. Unit is now operating as designed.
Near Austin, TX 78750
Andy
Job Details:
10/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived on site for refrigerator ice maker not working. Tested and inspected unit and found ice maker will not cycle. Removed failed part and replaced with new. Tested and ice maker still would not cycle. Found controls have failed as well.no water leaks present at time of service.; ordrng 1 W11035841 (CONTROL ) and 1 W11239666 (UI)
Near Austin, TX 78731
Tyler B.
Job Details:
10/02/2019
DISHWASHER JENN-AIR JDB9200CWP2
Arrived on site for dispenser replacement. Removed door and old dispenser and replaced dispenser tested operation and tested good. No leaks on site
Near Austin, TX 78702
Wesley
Job Details:
10/02/2019
REFRIGERATOR KITCHENAID KRFC300EBS01
Replaced door. Unit is now set up properly.
Near Austin, TX 78744
Leonardo
Job Details:
10/02/2019
OVEN WHIRLPOOL WOD51EC0HS01
Arrived on site to test unit for bottom door glass cracked. Test unit found bottom glass damaged on front panel and also found upper door handle damaged. Ordering new front panel W11110283 and new door handle W11110499.; ordrng 1 W11110283 (FRONT PANEL ) and 1 W11110499 (DOOR HANDLE )
Near Round Rock, TX 78665
Jonathan S
Job Details:
10/02/2019
OVEN KITCHENAID KFGD500ESS04
Arrived on site for range left front burner not igniting. Inspected unit and work area. Tested burner and found spark igniter sparking. Inspected gas funnel on burner head and misshaped and not allowing gas to hit spark igniter. Removed burner head and installed new. Tested operation all tested good.
Near Burnet, TX 78611
James
Job Details:
10/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS
Arrived on site and found freezer light module has failed. Installed new and tested. Unit tests good. Job complete