Near Killeen, TX 76543
Arthur B.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to install new UI and heater to french door refrigerator from prior visit’s diagnosis. Removed and replaced both UI and tube heater. Reassembled. All functions/features work as intended. All water connections were dry at time of service.
Near Austin, TX 78756
Joseph C.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "Arrived on site for “not cooling in fresh foods and freezer is thawing/no ice production” complaint. Inspected unit and found bimetal to be covered in ice and in opened state. Removed all frost and ice and removed and replaced bimetal. Unit checks good. No leaks detected, at time of service.
Near Austin, TX 78754
Wesley
Job Details: 06/20/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived onnsite and found every burner compromised from use. Ordering burner receivers and burners to repair. ; ordrng 4 330031 (terminal block,surfa)s"
Near Kyle, TX 78640
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Arrived on site and found top of freezer gasket has condensation building. Will need to bring back gasket additions and install them underneath freezer gasket per tech line recommendation. Will also need to bring back water dispenser pad it is sticking for customer. No water leaks from connections at time of service; ordrng 2 A3189395 (gasket)s and 1 W11028219 (pad)
Near Round Rock, TX 78664
Wesley
Job Details: 06/20/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site and found communication error and no function outside of diagnostics. Ordering UI and returning with control; ordrng 1 W11050696 (console)
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived on site for washer leaking and making loud noise. Upon arrival customer informed me that techs have been out to her house 14 times and have not been able to stop leak. Tested and inspected unit and found failed bearing. And well was water valve not fully opening (See SD-QuickPic) could not recreate leak while on site. Attempted to remove basket and was unable to do so.
Near Austin, TX 78731
Tyler B.
Job Details: 06/20/2019
DRYER WHIRLPOOL WED8620HW0 Arrived onsite for damaged panel. Found small chip on left side. ordrng 1 CNOTE (OFFICE RS ) and 2 W11310029 (panel)s
Near , TX 78653
Steve C.
Job Details: 06/20/2019
COOKTOP WHIRLPOOL WFE515S0ES2 Arrived on site to replace the harness due to short on the terminal block.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and use the bubble solution on all connections underneath cooktop and could not find any gas leak. Disassemble the cooktop and use the bubble solution on all internal connections and did not find any gas leak. Could not duplicate customers experience. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator condensation buildup. Upon further inspection, I found the FC door gasket badly gapped at the top right corner. I checked temps and it was 29 degrees in the FC section. I found frost/ice buildup on the right rail, right side of the drawers and ice built up on the evaporator and rubbing on the fan blades. I removed the door and drawers and Evap cover and using my steamer, I removed the ice from the evaporator. Once the ice was removed and drawers and door put back in place, using my heat gun I reshaped the gasket. I adjusted the brackets as well. FC door closes and makes a good seal now. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE704DSS1 Arrived on site to test unit for panel not responding. Replaced panel under warranty test unit an du it test good job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/20/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site for damaged door seal.. It is actually the seal that goes on the outside of the frame that’s the problem. 1 W10864081 (seal)
Near Belton, TX 76513
Al
Job Details: 06/20/2019
FREEZER MAYTAG MZF34X16DW00 Arrived to inspect freezer not cooling.Opened the unit and immediately noticed the evaporator was frozen and had ice on it.I used my steamer to defrost the evaporator.I removed and replaced the thermistor.Reassembled the unit after seeing the new frost pattern on the evaporator.Unit now operates as designed.JOB COMPLETE
Near Austin, TX 78749
Ron
Job Details: 06/20/2019
WASHER WHIRLPOOL WFW96HEAC0 "Arrived onsite to install previously diagnosed part, installed flowmeter unit ran with no issues or leaks"
Near Austin, TX 78704
Joseph C.
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW4950HW0 "Arrived on site for “unit not powering on” complaint. Inspected unit and found control to be unresponsive. Control had 120VAC coming into it, but was unresponsive. Removed and replaced control. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Joseph C.
Job Details: 06/20/2019
DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site for “unit shuts off intermittently” complaint.) 1 W10919207 (panel-cntl) and 1 W11025125 (harns-wire)"
Near Temple, TX 76502
Al
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived to inspect ice dispenser concerns. Verified no ice was in the ice bin.Removed and replaced the ice maker.Reassembled the unit and unit began operating as designed.Customer told to wait for healthy ice production.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Georgetown, TX 78633
Lou
Job Details: 06/20/2019
DISHWASHER GE GDT655SSJ2SS "arrived on site to inspect dishwasher not cleaning/heating. Upon further inspection, placed unit in diagnostics showing no error codes. Unit operated as designed but element did not come on. I tested ohms to the element and it showed 6ohms. I removed and replaced the element and pressed the reset button and tested again and the element came on as designed. Advised customer if he had more issues with the unit not cleaning or heating to contact our office. No water leaks observed during service, job completed."
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site to install previously diagnosed parts. Upon attempting to replace parts found that dispenser shield tray would not come out. Upon inspecting new door found that it is damaged out of the box. Will need to order new door and also ordering dispenser parts as well. Reassembled unit. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10663699 (PAD) and 1 W10696713 (GASKET ) and 1 W10752689 (HEATER) and 1 W10757499 (BRACKET ) and 1 W10792144 (SHIELD) and 1 W10848267 (GRILLE) and 1 W10905360 (TRAY) and 1 W11254959 (DOOR) and 1 WPW10298244 (HANDLE )
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found temperature in freezer is 10, took picture. Spoke with techline found E5 on 56, ran test 57 and 45. 57 passed correctly but 45 did not fill ice tray with water. Found waterline is frozen, removed ice from waterline and ran test 45 again and this time it filled properly
Near Austin, TX 78725
Joseph C.
Job Details: 06/20/2019
RANGE FRIGIDAIRE FFGF3052TSD "Arrived on site for “pieces missing from regulator” complaint. Inspected unit and found diaphragm spring missing. Removed and replaced regulator. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Al
Job Details: 06/20/2019
DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect no power to the unit.Customer says he last noticed the issue several days ago.I attempted to power on the unit and unit did not turn on.I checked voltage at the junction box and got no power.I checked the connections at the junction box and noticed the white wires had come loose.The black wires were also loose.I reconnected the wires and unit powered on and began working as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Georgetown, TX 78628
Cliff
Job Details: 06/20/2019
OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose an oven that is not cooking at proper temperature. Tested unit and found oven calibration cooking 30° too hot. Reset calibration settings to account for offset. All is operating properly at this time and no other repairs are needed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2019
RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for unit that will not heat. Inspected unit and igniter would click but burner would not light. Found cookie sheet grounding out igniter. Moved sheet and tested bake. Also adjusted right rear burner for too small a simmer flame.
Near Austin, TX 78749
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for cooling issues. Ran diagnostics found bimetal reading open. Diagnosed faulty defrost bimetal, removed harness assembly installed a new harness that includes defrost bimetal,changed defrost setting to basic, unit will run he ought a defrost cycle every 8hrs of compressor run time."
Near Austin, TX 78727
Andy
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for refrigerator ice bin not coming out. Tested and inspected unit and found failed ice bin catching on refrigerator not allowing it to slide out. Was able to get ice bin out of unit after some time of working bin in and out. Replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Austin, TX 78746
Joseph C.
Job Details: 06/20/2019
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for “F9E0 and F1E1 error codes” complaint. Inspected unit and found to be wired incorrectly. Power wire was loose on main control, as well. Retired unit to house supply and reconnected harness to control. Tested unit. Unit is performing as designed."
Near Granger, TX 76530
Arthur B.
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not starting. Attempting to run diagnostics and found control not responding. Found control DOA. Removed and replaced control assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
WASHER AMANA NTW4516FW3 Arrived on job to replace motor or harness. Found motor shorted. Replaced motor and test operation normal. No leaks detected at time of service
Near New Braunfels, TX 78130
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and replaced freezer door diagnosed on previous visit. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
James
Job Details: 06/20/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and found console dented. Installed new and checked for proper fit. Unit tests good. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 "Rived on site and replaced water line to icemaker and added shims to door. Ran tested 97 and icemaker will now fill properly. No water leaks from connections at time of service, job complete."
Near Georgetown, TX 78633
Joel G.
Job Details: 06/20/2019
REFRIGERATOR GE ZISS480DMASS "Arrived on site to install parts I previously ordered. Replaced fan motor and ice maker, and verified operations. Ice maker cycled and filled. Customer to give unit a few hours before ice making starts and 48 hrs for temps to get down to set temp. Verified no water leaks at time of svc call.
Near Austin, TX 78744
Scott
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for leaking ice maker . Found fill tube pinched under fill cup on IM . Reinstalled I’m correctly . Ran harvest test all checked normal . No water leaks detected at time of service . Job complete .
Near Smithville, TX 78957
Steve C.
Job Details: 06/20/2019
RANGE WHIRLPOOL WFE505W0HS0 Arrived on site for the units right rear burner will not turn on. Tested unit and found a short on the right rear element. Replace the right rear element and test the unit. Unit is working properly and job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control, lid lock and actuator due to the unit not sensing correctly and service pointer W10682535 for the lid lock. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Steve C.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for the unit is not cooling properly in the fresh food section. Found there is proper airflow going into the fresh food section. Found the returning vent was covered by a plastic bag Causing the units airflow not to circulate properly. Remove the plastic bag and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78759
Scott
Job Details: 06/20/2019
OVEN KITCHENAID KEBS109BSS00 "Arrived on site for dead oven . In Talking to customer , found power had gone out while cooking . Found thermal fuse had blown to high temps because cooling fan had stopped working while power was out . Unit wasn’t properly cooling with no fan . Replaced thermal fuse ,preheated oven . All checked good .
Near Austin, TX 78746
Tyler B.
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE104DWH0 "Arrived back onsite for pump replacement. Replaced defective pump and tested good, no leaks on site Pump and motor
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
WASHER WHIRLPOOL WFW6620HC0
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDT710PAYM6
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on job for complaints of door not staying down. Found friction pad broken. ; ordrng 2 WP8268961 (pad)s
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived on site for refrigerator not making ice. Tested freezer temperature and found it to be at 6° cycled ice maker and ice maker would not cycle. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78727
Wesley
Job Details: 06/20/2019
DRYER WHIRLPOOL WED4616FW0 Arrived onnsite and found long dry times due to clogged house vent. Unit is otherwise operating as designed. Ad used customer on findings. Advised on maintenance.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and found upper door is damaged, disassembled door and replaced outer panel and it is now correct, job complete"
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker shut off arm not staying secure in icemaker assembly. Shut off form and icemaker will both need to be replaced to complete repairs. ordrng 1 W11226459 (ARM)
Near Austin, TX 78738
Luis
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for ripped gasket. Found damaged gasket, gasket splitting diagnosed unit will need a new gasket. Installed new gasket checked door seal good."
Near Austin, TX 78745
Ron
Job Details: 06/20/2019
DRYER ROPER RED4516FW0 "Arrived onsite for for dryer making a scraping noise, performed diagnostics could clearly hear the scraping noise from the rear of the dryer. Found drum dent caused felt seal to tear. Placed order for replacement drum pn W10899578 ; ordrng 1 W10899578 (drum)"
Near Spicewood, TX 78669
Luis
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for ice maker and dispenser issues. Found freezer door not closing,found no lights on in fresh food, tested dispenser not operational. Powered unit off from ui, unit not powering off. Removed ice build up behind freezer door,checked door operation good closing correctly,found slight gap at right hand corner of gasket. Powered unit on no lights,removed deli control found water in deli housing, wires to ui corroded and ui control has corroded pins. Unit will need deli door and ui due to corrosion,gasket will need to be remolded on return visit. Need AUTHO for deli control and door. ; ordrng 1 W10815669 (DOOR) and 1 WPW10769076 (DELI CONTROL )"
Near Leander, TX 78641
James
Job Details: 06/20/2019
DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. Customer stated that the unit began working a couple days after it quit but now it just runs and never stops the cycle. Tested timer and found that the timer motor has failed. Installed new timer and tested operation. Unit now functioning properly. Job complete
Near Austin, TX 78726
Andy
Job Details: 06/20/2019
COOKTOP KITCHENAID KGCD807XSS01 "Arrived on site for cooktop Right front burner not igniting, griddles rusting and downdraft filter issue. Tested and inspected unit found downdraft filter is working properly and has good air flow. Customer stated that sometimes when it gets dirty it weakens air flow. Found right front burner not igniting due to igniter sparking down on burner head and not to the side of burner head as designed. Made adjustments to igniter on burner head and tested unit. All operations are normal. No other repairs are needed at this time."
Near , TX 78634
Wesley
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed while inspecting for not drying properly condition. Called and advised customer on findings.
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of no heat. Found the cutoff open. Replaced and test.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2019
REFRIGERATOR GE GSS25LGMFBB Arrived on site and replaced leaking water reservoir. The water dispenser line in the freezer door is frozen and steam would not open it up. The customer will turn the unit off for 24 hours to remove the ice from the waterline in the freezer door in order to make the water dispenser perform properly. All water connections were dry.
Near Harker Heights, TX 76548
Al
Job Details: 06/20/2019
WASHER MAYTAG MVWB725BW0 "Arrived to inspect washer with SD (F71 and F80) lid lock error code.Confirmed the complaint and attempted service test mode and unit went through all but SPIN.Removed the tub to see if there were any items underneath it and there were none.Removed the wash plate and installed a new one and the unit still preformed the same.Put the original wash plate back on the unit and advised the customer the issues were with the BEARING on the unit.
Near Round Rock, TX 78665
Arthur B.
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived onsite for customer complaint of OTR microwave not venting properly. Tested unit with paper towel. Found no suction. Uninstall unit and found vent flap crushed. Corrected issue and reinstalled unit. Tested unit once again and found good suction and air flow. No other issues found.
Near Hutto, TX 78634
Wesley
Job Details: 06/20/2019
DRYER MAYTAG MEDC465HW0 Arrived on site For door issue and repaired by replacing handle and instructing customer on use and care. All checks good.
Near Austin, TX 78758
Tyler B.
Job Details: 06/20/2019
REFRIGERATOR LG LFXS29626S "Arrived onsite for unit not making ice, found water/ice cubes in the molding, but not dropped found freezer at 0*, tested ice maker and found motor seized. Unit would need ice maker to repair.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site to diagnose fridge not making ice. Found 7 degs in ice room and 3 degs in frz. Ran diags and all checks fine and no error codes, ice maker cycled fine. Ran water test and ice maker didn’t fill, found ice maker fill tube frozen. Previous company didn’t put the heater back on correctly and damaged it. Had to replace heater and verified 120 vac to it in diags. Ice maker filled fine in diags. Verified no water leaks at time of svc call."
Near Austin, TX 78731
Tyler B.
Job Details: 06/20/2019
RANGE JENN-AIR JGRP436WP02 "Arrived onsite for unit timer not loud, checked setting at vol is up. Found the timer chime very low and buzzing. Unit will need controls to complete.
Near Dripping Springs, TX 78620
Luis
Job Details: 06/20/2019
REFRIGERATOR LG LFXS30766S /03 "Arrived on site for no cool. Pierced low side pressure reading +45 on low side diagnosed faulty compressor, removed compressor and drier,installed a new compressor and a filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."
Near Smithville, TX 78957
Steve C.
Job Details: 06/20/2019
WASHER MAYTAG MVWX655DW0 Arrived on site for the unit goes out of balance. Tested the unit and found the suspension rods are weak. Replace the suspension rods and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78722
Steve C.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site to replace the compressor, access valve, and the UV dryer. Replaced all parts and added 5.5 ounces of refrigerant. No refrigerant leaks present. Tested the unit and the unit is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Near Leander, TX 78641
James
Job Details: 06/20/2019
DRYER WHIRLPOOL WED8620HC0 Arrived on site and installed new drum and sound pads. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78633
Arthur B.
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived onsite to install new RC evaporator cover, LH RC door gasket to french door refrigerator from prior tech’s diagnosis. Removed and replaced RC evaporator cover. Installed new replacement. Removed and replaced LH door gasket. Reassembled and tested unit. Unit began cooling as intended. All water connections were dry at time of service."
Near Austin, TX 78751
Tyler B.
Job Details: 06/20/2019
COOKTOP WHIRLPOOL KGCC566RBL "Arrived onsite for unit not igniting, plugged in unit and tested, once knob turned big pop of sparks from inside. Unplugged and removed top and found switch harness shorted. Replaced harness tested good, no gas leaks on site"
Near Killeen, TX 76542
Al
Job Details: 06/20/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived to inspect trash compactor not starting.Confirmed the complaint and ordered ON/ OFF switch .Will return with directional switch.NEEDS MORE WORK.; ordrng 1 WP9871824 (SWITCH ON/OFF)
Near Georgetown, TX 78628
James
Job Details: 06/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site and installed new gearcase. Calibrated unit and ran auto diagnostics. Unit tests good. Job complete
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Near Temple, TX 76502
Arthur B.
Job Details: 06/20/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived onsite for customer complaint of dryer making loud vibration noises when tumbling. Tested unit and found entire cabinet vibrating. Also found manifold piping vibrating on base. Removed front door and found blower wheel warped. Ordering dryer pads,blower wheel and motor to complete unit.; ordrng 1 W11086656 (motor-drve) and 2 W11113654 (pad )s and 1 WP697772 (blower wheel)"
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site and inspected refrigerator and freezer light is working properly. Couldn’t Duplicate customers experience. Customer may be experiencing small amount of frost causing door switch to stick in freezer. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Ron
Job Details: 06/20/2019
DRYER MAYTAG MGDB765FW0 "Arrived onsite for dryer not starting, I had customer attempt to start the dryer. Confirmed she received 2 short beeps, instructed customer on the proper start procedures. Customer has to press lightly right in the middle of the start button until the light above start is illuminated. Customer was able to start the dryer every single time"
Near Tow, TX 78672
Cliff
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace motor for washing machine. Replaced motor and re-calibrated unit. Tested unit and found all is functioning properly at this time. The leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site and tested operation. I found no faults in memory and unit operating properly. I found rinse aid dispenser empty and instructed customer on rinse aid and best practices for optimal washing a drying of dishes with new energy efficient models of dishwashers. Unit working as designed. Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived to inspect refrigerator not dispensing water at the door.Removed and replaced the both valves, housing and unit began dispensing water from the door.Reassembled unit.All water lines were dry at the time of service.JOB COMPLETE"
Near Austin, TX 78745
Leonardo
Job Details: 06/19/2019
RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for f3e2 erro open or shorted sensor for warming drawer. Replaced sensor test unit and unit test good job complete no more error codes found
Near Austin, TX 78741
Leonardo
Job Details: 06/19/2019
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replaced panel and control board. Replaced both parts test unit and all buttons working correctly at this time job complete.
Near Austin, TX 78702
Luis
Job Details: 06/19/2019
REFRIGERATOR GE GSS23GSKKCSS "Arrived on site for faulty compressor. Installed a new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Lampasas, TX 76550
Al
Job Details: 06/19/2019
WASHER MAYTAG MVWC416FW1 Arrived to inspect washer not spinning.Called Whirlpool Tech line and spoke with Mark @ Whirlpool Tech LineDuring diagnostics test mode I got the following codes.F2 E1- Stuck keyF7E5 shifter faultCalled again after getting disconnected and spoke with RICKPreformed the Tachometer test did not check good in diagnostics mode. Checked the 4 wires at the J12 connector and noticed the connection was not seated into the control board.Fixed the issue and the unit now operates as designed.All water lines were dry at the time of service.Customer satisfied
Near Manchaca, TX 78652
Luis
Job Details: 06/19/2019
REFRIGERATOR MAYTAG MRT311FFFH00 Unit cooling correctly. Found moisture on top shelf. Removed air tower found fill tube not fully inserted to icemaker causing water to leak out of fill tube. Installed fill tube correctly to prevent water leaking. Che kid door seals good.
Near Gatesville, TX 76528
Steve C.
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site to replace the compressor, access valve, and uv drier due to not freezing or cooling properly. Replaced all parts and added 5.5 oz of refrigerant.Unit works properly and no water connections to the unit."
Near Waco, TX 76711
Arthur B.
Job Details: 06/19/2019
DRYER MAYTAG MEDC215EW1 "Arrived onsite to install new inner door,seal and timer to dryer from prior visit’s diagnosis. Removed and replaced all parts and reassembled. Tested unit. Dryer now works as intended. No other issues found."
Near Austin, TX 78731
Tyler B.
Job Details: 06/19/2019
RANGE FRIGIDAIRE n/a "Arrived onsite unit not igniting burners, found orfice clogged, cleaned all orfice,s and tested good.
Near Austin, TX 78746
Tyler B.
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 "Arrived onsite for unit not dispensing ice. No issues with cooling , found bucket shaft not sat in auger motor, was able to set shaft back in to motor and tested good, o leaks on site. No parts necessary"
Near Leander, TX 78641
James
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site and tested operation. I found that all functions of ice maker test good but not filling with water. Inspected fill tube and found it has frozen due to failed heater. Unit will need new door to repair.; ordrng 1 LW11026426 (FC DOOR WHT)
Near Austin, TX 78747
Joseph C.
Job Details: 06/19/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for “not powering on” complaint. Inspected unit and found control and console to not be communicating. Harness had continuity. Removed and replaced console and control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Robert
Job Details: 06/19/2019
COOKTOP KITCHENAID KECC607BBL02 Arrived on job for complaints of display missing digits. Confirmed some of the digits not lighting. Replaced UI and test.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/19/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site and found error code F6E1 for oven over temperature when heating. Replaced temperature sensor, if this does not fix the issue a new control board will be needed, job complete."
Near Manor, TX 78653
Leonardo
Job Details: 06/19/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to drop off water hose. Drop water hose customer needs Plummer to install hose job complete
Near Lago Vista, TX 78645
James
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site and tested operation. I found no water coming from dispenser and ice maker is not filling. Removed filter and found water flow resumed normal operation. Inspected filter housing and found the inlet line valve stuck and not operating properly. Installed new housing and reinstalled customers filter and tested. Unit now working properly and allow ater functions test good. Job complete
Near Austin, TX 78729
Andy
Job Details: 06/19/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not turning off and timer not advancing. Tested and inspected unit and found failed timer not advancing down to turn off unit. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Dripping Springs, TX 78620
Kevin
Job Details: 06/19/2019
COOKTOP WHIRLPOOL WGG745S0FS02 "Arrived on site and inspected range and found left front burner is not igniting every time. Disassembled burner head and repositioned electrode but this did not correct issue. Will need to bring back spark module, burner head, electrode, and orifice holder to ensure repair on the next visit.; ordrng 1 W11230935 (ORIFICE HOLDER) and 1 WPW10299236 (cap-burner)"
Near Lorena, TX 76655
Arthur B.
Job Details: 06/19/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived onsite to install new harness,pump and water valve to ice machine from prior tech rediagnosis. Removed and replaced all parts. Reassembled and tested. Observed good ice slab forming. No other issues found. All water connections were dry at time of service."
Near Kyle, TX 78640
Kevin
Job Details: 06/19/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found drum slide is loose and causing it to thump. After correcting it dryer is operating properly. Removed all lint from interior, recommended that vent to the exterior be cleaned as there is very little airflow. Job complete"
Near Austin, TX 78728
Lou
Job Details: 06/19/2019
MICROWAVE KITCHENAID KOCE500ESS05 "arrived on site to inspect wall oven error code. Upon further inspection, I found the unit display with error code F1E0-UI panel failure. When I cleared that code, F2E1-shorted/stuck keypad error appeared I followed the tech sheet and it recommended to replace the UI panel. After clearing the codes, I tested on Bake at 350 degrees. Before the unit could reach 100 degrees preheat, the unit shut off and showed F1E0 again. I removed and replaced the UI panel and instructions showed to replace the sensor only if it’s 2 inches or shorter. I measured the sensor and it is just over 3 inches. Tested the unit and it operated as designed. Job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/19/2019
DRYER AMANA NED4500VQ0 Arrived on site to install power cord per customer request. Customer provided new power cord. Installed cord and unit works properly. Venting is clean.
Near New Braunfels, TX 78132
Robert
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on job to replace evaporator cover. Customer said the icemaker production was slow and thought it was from the dispenser door not closing. Replaced the spring and gasket so to get a better closing. But not sure if temperature is good so ordered icemaker and gasket. Will be able to check temperature on return. ; ordrng 1 W10908391 (icemaker) and 1 W11227369 (GASKET )
Near Spicewood, TX 78669
Brandon
Job Details: 06/19/2019
WASHER LG WM3570HVA "Arrived on site to replace water valves, after replacing unit tested good"
Near Leander, TX 78645
James
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and recovered temp probe. I will read temperature recordings and contact customer with results;
Near Spicewood, TX 78669
Brandon
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace roller wheels and troubleshoot cooling issues, I replaced roller wheels and cleaned condenser coil, unit tested good."