Near Austin, TX 78723
Ron
Job Details: 07/01/2019
DRYER GE GTD42EASJ2WW Arrived.onsite for timer not / not advancing properly in timed dry or auto dry. Customer’s farther made me aware of the history. I advised based on the dryer not advancing in timed dry will be timer related. I advised the Normal Auto Dry cycle has an intergrated extended tumble within that cycle to prevent clothes from getting wrinkled. I advised this keep dryer for a long period of time after cycle has completed typically up to 2 1/2 hrs. I also explained this model did not have physical moisture sensors. Dryer use the control thermostat to advance during auto dry
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL GU2500XTPS1 Arrived on site for unit that will not start and has a blinking clean light. Tested unit and found that the control is not putting power to the heater. The heater is electrically good but is almost about to fail due to hard water buildup.
Near Round Rock, TX 78664
Andy
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVQ07 Arrived on site to diagnose fridge frost at the bottom of frz. Found gasket warped at the bottom of frz door and causing an air leak. Replaced gasket and defrosted ice and frost. Customer to leave door closed for another 30 mins to allow gasket to form onto cabinet. Verified no water leaks at time of svc.
Near San Marcos, TX 78666
Brandon
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for customer complaint of unit not heating, this model does not have a place for rinse aid, and it is a plastic tub with no sani rinse option. Heating element tested good, also found the dispenser door spring was not in correct position, I adjusted the door spring, unit tested good. I advised customer of drying expectations."
Near Granger, TX 76530
Joel G.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL MRT118FFFE00 "Arrived on site to diagnose fridge freezing in ff side and frost on frz evap. 5 inch low side and 85 head pressure. Feel oil coming out from suction in the wall indicating a leak inside the cabinet. Called source, spoke w/ Ed, Verified no water leaks at time of svc call."
Near Austin, TX 78704
Leonardo
Job Details: 07/01/2019
VENTHOOD KITCHENAID KVWB400DSS2 "Arrived on site to find unit not responding. Tested unit to find unit has correct voltage. Tested to find control failing not allowing unit to power on. Replaced WPW10727063, tested to find failure corrected and unit operates as designed. Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 07/01/2019
REFRIGERATOR LG LFXS29766S/00 Arrived on site to diagnose fridge not cooling. Verified operation of fans. Discharge on compressor was room temp indicating a faulty compressor not moving refrigerant through system
Near Briarcliff, TX 78669
Leonardo
Job Details: 07/01/2019
VENTHOOD KITCHENAID KVUB606DSS3 "Replaced vent fan motor assembly, found existing fan blade broken missing several blades. Replaced both led lights and unit operating as designed job complete"
Near Meadowlakes, TX 78654
Cliff
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to diagnose a refrigerator with a door that is not sealing properly. Tested unit and found right side RC door gasket torn. Replaced door gasket and tested unit. Found all is functioning properly at this time.
Near Hutto, TX 78634
Steve C.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for the unit is not cooling properly. Found the temperature in the refrigerator section is at 45°. The freezer section is working properly. Found the refrigerator Evaporator cover is covered with solid ice. Tested the unit in diagnostics and Test 39 thermistor short. Found the unit will need a new thermistor, control and fan motor. Advise customer to defrost the units due to solid ice. All water connections were dry at the time of service.; ordrng 1 CNOTE (DEFROST )"
Near Pflugerville, TX 78660
Al
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived to install previously ordered parts.Disassembled the unit and.Removed and replaced the harness kit.Witnessed a beautiful frost pattern on the fresh food evaporator before reassembled the unit.All water lines were dry at the time of service.JOB COMPLETE
Near Temple, TX 76502
Arthur B.
Job Details: 07/01/2019
REFRIGERATOR JENN-AIR JS48NXFXDW01 "Arrived onsite for customer complaint of built in refrigerator cooling issues. When arrived, found RC @35F and FC @ 0F. Did find however upon inspection, RC display is @52F and can not adjust. Unit will need new RC thermistor and control box. All water connections were dry at time of service.; ordrng 1 WP2188820 (temp sensor) and 1 WPW10269711 (contrl-box)"
Near Leander, TX 78641
James
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Customer stated that the unit will go through fazes of making ice and not making ice. Unit is currently making ice so I verified temps and found that the freezer is at 3 degrees and the fresh food is at 39: degrees. Tested ice maker in diagnostics and found no faults. Tested sensors and thermistors and found thermistors tests good and the ice bin sensor tests good. Unit working properly at time of service. Job complete
Near Leander, TX 78641
Lou
Job Details: 07/01/2019
WASHER LG WT5070CW "arrived on site to inspect washer vibration. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed but was vibrating more than it should. Tilted the unit back and found that the rotor nut had backed off approximately 1/4 inch and the rotor was loose. I placed some loctite on the nut and retightened it and tested again. Unit operated as designed with normal vibration. Advised customer of findings/repairs. No water leaks observed during service, job completed."
Near Austin, TX 78737
Robert
Job Details: 07/01/2019
WASHER GE GFWR2700H0WW Arrived on job for complaints of noise and off balance. Removed rear panel and rotor found the seal leaking and has also damaged rotor and stator. ; ordrng 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 WH01X21994 (seal oring) and 1 WH39X10013 (stator) and 1 WH39X10014 (rotor) and 1 WH45X10136 (tub asm rear)
Near Driftwood, TX 78619
Robert
Job Details: 07/01/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise in wash cycle. Ran diagnostics and found that change has dropped into groove between wash plate and basket. Removed change and test. Noise level normal. No leaks detected at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of ice not dispensing, and ice bin not being able to be removed. Found ice maker bail arm will not shut off ice production, and auger motor seized up, also found ice bin not removable without excessive force. Ordering ice bin, ice maker, and auger motor ; ordrng 1 63052A001 (yoke,ice dispenser) and 1 W11185686 (ICE BIN)"
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
DRYER MAYTAG UNKNOWN Arrived onnsite and found symptom of gas coils failing. Unit heats and then stops and sometimes doesn’t heat. ; ordrng 1 MAYTAGGASCOILKIT (UNKNOWN ) and 1 NOMS (SEE PIC)
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site and found failed Im valve. Replaced valve. Unit is now operating as designed. Advised customer on repair.
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/01/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to diagnose a refrigerator that is not cooling properly. Unable to get a full diagnosis on the unit today as unit was completely off and has been without power for at least several days. Advised homeowner unit needs to be running at least 24 hours for a proper diagnosis. Will bring compressor, RC evaporator, and filter dryer on return trip if unit does not go properly within 24 hours. Homeowner will leave message with the office if problem persists. Left unit running prior to leaving home. Office to pro-form courtesy call to check on unit on the next business day.; ordrng 1 CNOTES (SEE ATTN NOTE)"
Near Austin, TX 78717
Lou
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer unbalanced. Upon further inspection, I found the unit upstairs and sitting in a drain pan. I tested the unit in diagnostics showing error code F7E9, F0E5 & F0E3. Cleared the codes and continued with testing. Unit operated as designed with no unusual noises or vibration (unbalanced). I tilted the unit back and found where the rotor has been rubbing against the drain pan and leveling feet all the way up. The rubbing and off balance load explains the F7E9 error code. I lowered the feet and leveled the unit and tested again. Unit operated as designed. I recalibrated the unit. No water leaks observed during service. I explained my findings to the customer and made recommendations for use and care. Job completed."
Near Austin, TX 78704
Leonardo
Job Details: 07/01/2019
OVEN KITCHENAID KEBC207KSS05 Arrived on site to find out innermost door glass broken in half. Replaced inner door glass panel WP4449259. Unit operating as designed job complete.Inner door glass WP4449259.
Near Temple, TX 76504
Arthur B.
Job Details: 07/01/2019
DISHWASHER GE GSD2100V55BB Arrived onsite for dealer complaint of dishwasher pump not working. Connected unit to power. Found unit cycles as intended by using timer. Unit is brand new. No other issues found. No water source connected.
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
REFRIGERATOR MAYTAG MFI2269FRZ Arrived onnsite and replaced icemaker. All checks good. Unit is now operating as designed.
Near Austin, TX 78732
Luis
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found ice build up on fresh food evaporator,defrosted evaporator,installed new harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Secured cover with 4 screws. Advised customer on pizza storage compartment that can cause door to appear closed but not sealing correctly. ; used 1 W11033168 (HARNESS ) from stock"
Near Pflugerville, TX 78660
Andy
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for refrigerator with water line issues. Inspected unit and found line going from water valve to ice maker cracked. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near The Hills, TX 78738
Robert
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to seal cabinet and replace control. Replaced control and removed evaporator cover check placement of sensor and remove ice. Sealed cabinet per TEC line instructions. No leaks detected at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for microwave oven combo getting error code F8-E0. Inspected unit and work area. Performed diagnostics mode and verified fault code. Tested cooling fan and found not powering on. Turned breaker off and removed unit. Inspected wire harness and disconnected connectors and inspected. Powered unit to test voltage and found fan operating. Assembled unit and tested. Installed unit and found possible power cord pressuring cabinet and cause interference with cooling fan. Corrected power cord.Preheated oven and tested all other components. All tested good.
Near Austin, TX 78750
Paul
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE104ESS1
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and installed new gear case, belt and drive pulley assembly. Ran calibration and auto diagnostics. Unit tests good and all water connections dry at time of service. Job complete"
Near Austin, TX 78750
Paul
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher that is still not cleaning the dishes correctly. I ran diagnostics and found an F7E1 error for no heat. I ran the auto cycle while opening and closing the door and found the motor not starting sometimes with 122VAC to it. The pump and motor need to be replaced to complete service.. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. I pulled the unit from its space and installed the right side spring and bushing and friction pad and installed the left bushing and friction pad. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Ron
Job Details: 07/01/2019
DRYER ROPER RED4516FW0 "Arrived onsite to install previously ordered drum, installed drum. Dryer tested great"
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL KDTE204ESS4 "Arrived on site and found very little water is entering dishwasher. Removed valve and found it is blocked with a slimy film, took pictures. House is on well water recommended to customer that water see inspected before using dishwasher again. Switched out water valve
Near Cedar Park, TX 78613
Lou
Job Details: 07/01/2019
DISHWASHER JENN-AIR JDTSS244GP0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the left hand upper track and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78749
Luis
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for unit not defrosting. Ran diagnostics bimetal reading open,bimetal has already been replaced diagnosed faulty control. Installed new main control ran diagnostics bimetal reading closed unit working as designed."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site and replaced water line diagnosed by previous technician, ran test 97 and icemaker filled properly. No water leaks detected at time of service, job complete"
Near Leander, TX 78641
James
Job Details: 07/01/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and installed new control, console and blower. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78731
Paul
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived onsite to replace the previous diagnosed parts. I found the rails with the correct part number on the bags from Whirlpool and tagged correctly by AE but both rails are right side rails. I was going to replace the pump anyway but found the feed tube with the elbow that goes into the sump broken. Need to order the feed tube and the left hand rail again. Ordering c-notes, feed tube, & left rail.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO RS THE CALL.) and 1 W10861745 (TUBE-FEED) and 1 W11259785 (TRACK)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site for unit leaking water. Found that the wash pump main seal was dripping water. Replaced main wash pump. Tested unit. No water leaks present.
Near Killeen, TX 76541
Arthur B.
Job Details: 07/01/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and checked thermal fuse. Found thermal fuse open. Installed thermal fuse. Reassembled and tested unit. Found unit still under not starting. Found only getting 124V between L1/L2. Advised to have electrical looked over. No other issues found.
Near Austin, TX 78728
Andy
Job Details: 07/01/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site for vent hood not operating. Found that filters were very caked up with oil. Removed filters and tested and inspected and found all operations to be normal and could not reproduce failure with filters off appears that filters are creating strain and creating issues. Instructed customer on use and care of unit and practice for best performance. Instructed customer to clean filters in dishwasher to remove oils. No repairs are needed at this time. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator FC section getting warm intermittently. I tested temps in the FC=6 degrees & RC=40 degrees. I placed the unit in diagnostics and all components are operating as designed. All fans are operating. FC evaporator has a perfect frost pattern. Due to the intermittent changes, I removed and replaced the UI ad main control. Tested unit and it is operating as designed."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
COOKTOP WHIRLPOOL WFE515S0ES1 "Arrived on site and replaced cooktop, verified elements are operating properly, job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/01/2019
REFRIGERATOR LG LSXS26326S/00 On site for the unit is making noise. Customer advised that the noise is coming from the back. Found the UV dryer is hitting the back panel. Use the sound pads on the UV dryer. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Canyon Lake, TX 78132
Kevin
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Ran a diagnostic cycle and dishwasher is now operating properly after repair. No water leaks from connections at time of service, job complete"
Near Austin, TX 78728
Andy
Job Details: 07/01/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop long ignite time. Tested and inspected unit and found left rear burner takes long time to ignite. Inspected burner head and found gap for gas flow to ignite opening smaller then the other burner heads. Filed opening to ensure gas flow to igniter. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Georgetown, TX 78626
Lou
Job Details: 07/01/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "arrived on site to inspect refrigerator ice dispenser/maker. Upon further inspection, I found that the ice dispenser door was missing. Also found that in the RC section, both drawers were damaged and will need to be replaced. In order to complete the repair the following parts will be needed: Ice Dispenser- ice chute door, center, insulation & seal. RC drawers: both crisper pan covers & both crisper pans and 1 support.No water leaks observed during service, job completed. NOTE: ice maker is functioning good."
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/01/2019
OVEN WHIRLPOOL WGG755S0BS01 Arrived on site to install all the previous order parts. Replaced all parts and tested unit. Unit works properly and no gas leak present.
Near Austin, TX 78702
Wesley
Job Details: 07/01/2019
WASHER MAYTAG MVWB835DC3 Arrived onnsite and found unit operating as designed. Found customer experiencing off balance condition due to poor loading technique. Advised on use and care. All checks good.
Near Austin, TX 78758
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator not cooling correctly still. I ran service diagnostics and found the defrost sensor reading open again in test 5. I tested the sensor at the main control and found it reading 11K ohms. I tested the VDC output on the main control from P8-1 to P8-2 and only had 2.6VDC. The main control needs to be replaced to complete service. Ordering c-notes & W11212392 CNTRL-ELEC.; ordrng 1 C-NOTES (PSP ITEM/0 IN STOCK - THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W11212392 (CNTRL-ELEC)
Near Taylor, TX 76574
Steve C.
Job Details: 07/01/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit is not working properly. Tested the unit in diagnostics and received error code f3e3 thermistor shorted. Replaced the thermistor and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/01/2019
COOKTOP WHIRLPOOL KCES556HBL00 Arrived on site to install burner springs for cooktop. Upon starting to remove unit from cabinetry found hole in the granite is cut two large which has caused burner box for cooktop to sag away from glass assembly. Burner springs were not needed. Homeowner will need countertop corrected to support cooktop frame properly. No further repairs to be done at this time by Appliance Express.
Near Kingsbury, TX 78638
Scott
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for upper rack broken . Found wheel on plastic adjuster had broken off . Replaced adjusters with kit . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78759
Steve C.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived on site for the unit is leaking water. Found the unit is freezing and cooling properly. But found the suction line next to the dryer has ice build up and causing a leak. Found the heat exchange is defective
Near Georgetown, TX 78633
Joel G.
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher door not closing properly and door panel issue. Found door panel is stripped and not allowing door to close properly causing start issues. Replaced panel and verified operations. Verified no water leaks at time of svc call.
Near Round Rock, TX 78664
Andy
Job Details: 07/01/2019
REFRIGERATOR GE CFE28TSHMSS Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker cycled but did not fill with water. Inspected fill tube and found ice buildup Steamed ice buildup and tested unit. All operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing start device unit tested good."
Near Austin, TX 78739
Leonardo
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site to find leak underneath unit caused by sump and motor gasket failure installed new sump and motor assembly WPW10671942 unit operates as designed no leaks job complete WPW10671942 sump and motor assembly.
Near Bertram, TX 78605
Jonathan S
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVB00 "Arrived on site for refrigerator not cooling. Performed diagnostics and gained access thermostat. Tested voltage to thermostat and found getting voltage but not sending voltage out. Found fail thermostat, due to normal wear and tear. Removed top console and when removing light bulb it had separated from socket. Removed failed thermostat and installed new. Measured amp draw at compressor and found at 1.7 amps as designed. All tested good, no water leaks present."
Near Buchanan Dam, TX 78609
Jonathan S
Job Details: 07/01/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer making thumbing sound. Performed diagnostics and tested unit to identify noise. Found noise coming from front bearing. Disassembled unit and found object from clothing stuck in felt. Removed object and assembled unit. Tested all operations, all tested good."
Near Austin, TX 78753
Ron
Job Details: 06/28/2019
MICROWAVE GE CEB1599SJ2SS "Arrived onsite for microwave running by itself, performed diagnostics, confirmed turn table was running but was not heating. installed top switch, still had the same problem installed middle switch now the turntable runs with door open. Please order the control board, holder, and all of switches.
Near Austin, TX 78701
Ron
Job Details: 06/28/2019
DRYER WHIRLPOOL WED6620HW0 "Arrived site for dryer having a terrible smell. Performed diagnostics determined the smell was not coming from the dryer. I confirmed the smell was coming from the floor drain underneath the stacked washer and dryer, maintenance guy was in the process of correcting the smell issue"
Near Round Rock, TX 78664
Andy
Job Details: 06/28/2019
UNKNOWN UNKNOWN n/a
Near Spicewood, TX 78669
Robert
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WMH76719CS3 "Arrived on job to replace switches, interlocks and filter. After replacement test operation."
Near Spicewood, TX 78669
Robert
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on job for complaints of leaking and running with door open. For open door issue will need to replace latch and vent gasket for leaks. Key on top of breaker box.; ordrng 1 CNOTE (AUTHO ) and 1 WP8269259 (gasket)
Near Wimberley, TX 78676
Robert
Job Details: 06/28/2019
REFRIGERATOR KENMORE 795.7105301 Arrived on job to replace icemaker. After replacement test operation. No leaks detected at time of service
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for customer complaint of SxS refrigerator getting frost build up on upper part of FC section. Upon inspection, found FC door liner is warmed causing a gap in the upper corner of the FC section. Found cabinet square. Advised customer that unit will need new FC door to complete repair. All water connections were dry at time of service.; ordrng 1 LW11202405 (dor-fip SS )"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and found counter light is on and can’t be switched off. Replaced control board and it is now operating properly. Job complete
Near Leander, TX 78641
James
Job Details: 06/28/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and installed new controls. I found that the unit was also wired reversed polarity. Unit is still not operating and no response from ui. I will need a 2nd man due to the controls being behind the chimney. ; ordrng 1 CNOTE (2 MAN) and 1 W11282989 (LED DRIVER) and 1 W11293971 (CONTROL) and 1 WPW10716813 (cntrl-elec)
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Grind on site or the unit is not getting cold enough. Down the freezer is working properly but the fresh food section is at 54°. Found the fresh food evaporator is covered with solid ice. Found the thermistor on the evaporator has shorted.. Advise customer to defrost the unit.
Near Waco, TX 76712
Al
Job Details: 06/28/2019
REFRIGERATOR HOTPOINT HSS25ATHBCBB Arrived to inspect ice production.Checked the functions of the ice maker and unit works as designed.Unit had healthy ice inside the ice bin.All water lines were dry at the time of service.JOB COMPLETE
Near Lorena, TX 76655
Al
Job Details: 06/28/2019
REFRIGERATOR AMANA SCD25TL "Arrived on site. Found start relay failed. Inspected wiring and found neutral wire missing from wire harness. Performed voltage checks and run capacitor is no longer in unit along with missing wiring. Compressor ran for a short period of time before failing due to wiring issue. Will need compressor, start relay and wiring harness will be needed to repair unit. Harness part number is #10967601Needs more workWill need additional parts to complete repair.Compressor, process stub, drier, authorization, sealed system tech ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 R0131672 (COMPRESSOR KIT) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10143759 (DRIER)"
Near Georgetown, TX 78626
Joel G.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer leaking oil. Found heavy amount of oil coming out of the gearcase and gearcase needing replaced. Replaced gearcase, calibrated unit and verified operation. Ran a cycle to confirm functions. Drain is secure and verified no water leaks at time of svc call."
Near Manchaca, TX 78652
Ron
Job Details: 06/28/2019
RANGE KITCHENAID WFC310S0ES1 Installed previously ordered parts resolved burner issues completely both burner are working
Near New Braunfels, TX 78130
Kevin
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL MH1150XMQ0 "Arrived on site and found currently microwave is operating normally, disassembled microwave and inspected all components and can’t find a reason why a pop was hurting during operation. Requested that customer continue to monitor it but there is no danger using it at this time. Collected service fee, Job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF120PAFS "Arrived on site and found drain hose is leaking, uninstalled dishwasher and replaced drain hose and it is now operating properly. No water leaks from connections at time of service, job complete"
Near , TX 78642
Cliff
Job Details: 06/28/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to diagnose a refrigerator that has a slow leak from dispenser. Tested all parts and functions and found no mechanical failures with dispenser at this time. Homeowner advised filter has not been changed since unit was installed. Advised faulty filter may cause symptoms the homeowner is having. Filter will need to be changed to complete repairs. No leaks were found at time of service.
Near Leander, TX 78641
Cliff
Job Details: 06/28/2019
COOKTOP WHIRLPOOL WFE550S0HZ0 Arrived on site to diagnose a range that has a burner that is not regulating temperature. Tested unit and found right front burner always on high. Failure due to shorted infinite switch. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Jonathan S
Job Details: 06/28/2019
OVEN KITCHENAID KEBC208KBL04 "Arrived on site for oven door stained after cleaning service cleaned oven. Customer had 2 of the 4 piece of glass to replace. Inspected glass that customer had and found scratches on front glass was able to use inner glass. Removed all glass and clean inner frame and all inner brackets. Installed glass and door. Tested door operation. All tested good.
Near Round Rock, TX 78664
Wesley
Job Details: 06/28/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived onnsite and installed panel. Unit now operating as designed. All checks good,"
Near West Lake Hills, TX 78746
Luis
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBSN608EBS01 "Arrived on site for freezer and one fresh food led strobing. Called tech support,per tech support replaced aurora control,found same issue,removed freezer top led,installed new led module leds working correctly after replacement.; used 1 W10908166 (LED MODULE) from stock"
Near Cedar Park, TX 78613
Jonathan S
Job Details: 06/28/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site for washer having intermittent leak. Customer stated that no matter what cycle unit will sometimes leak. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load and F9-E2 water ring detected. Ran valve and found on hot water leaking at back left. Inspected leak and found coming inlet valve housing. Will need to replace housing with dispenser drawer. Advised customer not to use until repair is complete.; ordrng 1 W10919352 (DISPENSER DRAWER) and 1 W11172234 (HOUSING )"
Near Lago Vista, TX 78645
James
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW4950HW1 Arrived on site and tested unit. Customer had videos of unit vibrating and the tub hitting cabinet with a load of towels. Checked unit for level and found to be level. Tested unit in spin with no load and found it would not balance properly. Spun basket by hand and found that the basket is warped. Unit will need new basket and suspension and possibly new gearcase once basket installed and tested.ordrng 1 W11172199 (BASKET)
Near Spicewood, TX 78669
Paul
Job Details: 06/28/2019
MICROWAVE KITCHENAID KEMS308SSS00 Arrived onsite for the oven with the broil element not heating up correctly. I found the inner broil element shorted out. I replaced the broil element and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 06/28/2019
WASHER WHIRLPOOL LSR8233EQ1 "Arrived onsite for the washer that makes a whistling sound during agitation. I tested the washer and it sounded normal. I loaded it with towels and found the noise coming from underneath the unit from the drive during agitate under a load. I visually inspected the unit underneath and found all of the components in good shape. I did remove a lot of dust and dirt build upI did find the agitator cam worn out and not working correctly. The pump turns freely, the clutch is working as designed, and the gear case is turning smooth and not binding. The gear case had a small trail of oil on the side but nothing on the customers floor which is not unusual for this unit. After putting the unit back together I tested the unit again under a load and could not get the noise to repeat. I suspect the basket drive block loose and the agitator cam needs to be replaced. I checked the drive block and found it tight. I replaced the agitator cam and retested the unit adding more
Near Maxwell, TX 78656
Brandon
Job Details: 06/28/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of timer not advancing, found faulty timer. I replaced timer, unit tested good."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/28/2019
WASHER MAYTAG MHW3505FW1 Arrived on site and replaced broken rotor bolt. Unit now operates properly with no water leaks.
Near Kempner, TX 76539
Arthur B.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED49STBW1 "Arrived onsite for customer complaint of dryer sounding like and airplane taking off. Removed back panel and air tower. Found pencils,screw lodged in blower wheel. Removed all obstructions and reassembled. Tested unit. Unit now tumbles and heats quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78758
Scott
Job Details: 06/28/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dead dryer . Checked voltage at terminal block . No power . Found breakers were tripped . Reset breaker . Unit powered up and is heating . No lint build u t time of service . Job complete .
Near Lakeway, TX 78734
Paul
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived onsite for the refrigerator making a loud grinding noise. I found the RC evaporator completely frosted over and the lower crisper pan frozen in place. The evaporator fan is making the noise the customer was hearing but it’s not running properly and I suspect it’s damaged. The customer has no place to move the product to in order to defrost the unit on its own. Will need to weigh the call for 2 hours, defrost the evaporator, replace the fan scroll because it will get damaged while removing it, check the drain pan line for restrictions and will possibly need to replace the control and thermistors. Ordering W11172798 CNTRL-ELEC, W10862067 FAN-SCROLL, & 2EA. W10316760 THERMISTOR KIT.; ordrng 2 W10316760 (THERMISTOR KIT)s and 1 W10862067 (FAN-SCROLL) and 1 W11172798 (CNTRL-ELEC)"
Near Salado, TX 76571
Joel G.
Job Details: 06/28/2019
COOKTOP KITCHENAID KCES956HBL00 "Arrived on site to diagnose cooktop coming on on its own. Verified faulty control boards. Replaced both, rest unit according to model and verified operation.
Near Troy, TX 76579
Al
Job Details: 06/28/2019
DRYER WHIRLPOOL WED8000DW4 Arrived to install previously ordered parts.Disassembled the unit.Removed and replaced the blower wheel and motor.Reassembled the unit and the unit began operating as designed.No lint observed at the time of service.JOB COMPLETE Called Whirlpool Tech line and spoke with Rick SR #7725209954.Issue documented
Near Austin, TX 78721
Luis
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool. Pierced system found unit low on refrigerant. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments with a uv light found no traces of dye in system"
Near Austin, TX 78704
Wesley
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site and determined sealed system to have leaked causing poor cooling condition.
Near Austin, TX 78746
Tyler B.
Job Details: 06/28/2019
REFRIGERATOR GE ZISB42DCA "Arrived onsite for ice maker and ice bucket replacement. Replaced ice maker and bucket and tested good, no leaks on site"
Near Leander, TX 78645
James
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested operation. I found that the door would not close and when opening completely would make a dragging sound. Inspected hinges for obstructions and found that the left hinge was not seated on the hinge pin. Corrected hinge position and tested. I found that the rear manifold was not locked into place causing it to miss the upper rack spray manifold. Corrected and found door now closing properly. I also found that the insulation blanket is missing from unit when I pulled it out to correct hinge. Instructed customer that they would need to contact whirlpool in regards to the insulation due to it being a part that should have been installed at time of installation. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete
Near Elgin, TX 78621
Steve C.
Job Details: 06/28/2019
COOKTOP KITCHENAID KICU569XBL00 Arrived on site to replace each user interface due to the unit will randomly switch to different heat settings on its own. Replaced the user interface display and tested unit. Unit working properly and drop complete.
Near Round Rock, TX 78681
Tyler B.
Job Details: 06/28/2019
WASHER MAYTAG MVWB835DW3 "Arrived onsite for u it giving lf error, replaced valves and tested and still got error . Replaced control and tested good. No leaks on site"