Near Austin, TX 78749
Connor M.
Job Details: 04/05/2018
WRF535SMBM00 whirlpool refrigerator RF100-99.99 arrived on site to test unit for not cooling in ff compartment. Found fridge at 37f. All components functioning as designed. Found large amount of water in drain pan behind unit indicating excessive frost build up on evap causing more than the average amount of water to be present. Unit likely has door left open. Issue has corrected itself. No leaks detected.
Near Austin, TX 78759
Cliff
Job Details: 04/05/2018
Maytag washer MVWB835DW3. Arrived on site to diagnose a washer that is squeaking when running. Tested unit and found no mechanical failures with water at this time. Advised homeowner squeaking may have come from and moderately out of balanced load. Advised homeowner on noises that may occur during normal operation of unit. No other repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78748
Connor M.
Job Details: 04/05/2018
wtw4816fw2 whirlpool washer Arrived ons ite to test unit for vibrating while in use. Found no saved error codes. Unit is operating properly mechanically. Found unit on second floor and installed on drip pan that is unstable and causes poor connection between feet of machine and the floor. Instruct on proper use and care. No leaks detected.
Near Killeen, TX 76549
Dona
Job Details: 04/05/2018
File# 7721675661 Damico, replaced actuator with error of stalling, unit is functioning to spec. Customer is not satisfied with the noise that the unit makes. There are no abnormal noises all noises are functional. Spoke to tech line. All water connections dry.
Near Georgetown, TX 78626
Mike C.
Job Details: 04/05/2018
Whirlpool laundry center WET4027EW1 Arrived to check unit for a water leak. Found unit leaking from drain pump due to a crack in pump. Installed new pump and checked operation, checked good with no water leaks.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 04/05/2018
Model WSF26C3EXB01, Arrived on call for water not dispensing and unit randomly beeps, found that display has missing segments of the water led and was able to get ice but not water so unmounted display and checked connections and when pulled out the right hand side of the display water led became fully eluminated so called for water and got water at dispenser, display has a short in it will need escusion and display control, will need autho for repair, office will reschedule with customer if autho. Is approved, no water leaks at time of call and connections on back of display board are good disconnected and reconnected them and still sam rissue no water dispense. Office to reschedule if autho. Is approved.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 04/05/2018
Model WSF26C3EXB01, Arrived on call for water not dispensing and unit randomly beeps, found that display has missing segments of the water led and was able to get ice but not water so unmounted display and checked connections and when pulled out the right hand side of the display water led became fully eluminated so called for water and got water at dispenser, display has a short in it will need escusion and display control, will need autho for repair, office will reschedule with customer if autho. Is approved, no water leaks at time of call and connections on back of display board are good disconnected and reconnected them and still sam rissue no water dispense. Office to reschedule if autho. Is approved.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/05/2018
Arrived on site for ice buildup in freezer. Upon further inspection, found a small amount of ice buildup at the front bottom corners of the fc. Also found that there were large gaps in the lower corners of the fc between the chamber and flange. I used manufacturer approved silicone to seal the gaps. No leaks observed during service.
Near , TX 76630
Mike G.
Job Details: 04/05/2018
MVWB835DW0, Arrived on site for unit will not fill with water, checked unit and found that water valve is not letting cold water in unit will need water valve replaced checked unit for water leaks and no leaks fou d at time of srv...
Near , TX 76630
Mike G.
Job Details: 04/05/2018
MVWB835DW0, Arrived on site for unit will not fill with water, checked unit and found that water valve is not letting cold water in unit will need water valve replaced checked unit for water leaks and no leaks fou d at time of srv...
Near Killeen, TX 76549
Dona
Job Details: 04/05/2018
Arrived on site for noise in rinse and spin cycle. Found washplate completely worn down not staying attached to shaft of gearcase shaft. Gearcase shaft looks ok does not seem to have been affected, will not know if gearcase will be needed till installing washplate. No noise once washplate removed. All water connections dry. Chase assisted with parts and reschedule.
Near Austin, TX 78723
Joseph C.
Job Details: 04/04/2018
WRS325SDHZ00 Arrived on site for “intermittent water leak from dispenser and temps are too high” complaint. Inspected unit and found evaporator covered in ice, due to one side of defrost heater being unplugged. Defrosted evaporator and tested ice maker. Ice maker is performing as designed. Leveled unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78732
Paul
Job Details: 04/04/2018
KitchenAid Dishwasher Model KDTM354DSS5. Arrived onsite for the dishwasher not cleaning the dishes properly. I found the pump motor running but barely pumping any water. I changed the sump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Jarrell, TX 76537
Dona
Job Details: 04/04/2018
Arrived on site for dishwasher shutting off at beginning of cycle. Ran unit through all cycles found unit running to spec, found customer had numerous accessories plugged in to dishwasher outlet, advised to move. Checked all water connections dry.
Near Kyle, TX 78640
Connor M.
Job Details: 04/04/2018
WRS325FDAB06 whirlpool refrigerator Arrived on site to test unit for spoiling food. Found large gap between cabinet and gasket on bottom right of ff door. Attempted to correct issue with heat gun, found door warped, not allowing bottom corner to touch cabinet with gasket. Will need to replaced fresh food compartment door. Office to schedule directly.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/04/2018
Model WTW4815EW1, Arrived on call for start button not working and sounds like its draining but nothing happens, found that unit had no errors and polarity is good at the outlet, first time when tried to start cycle no lights lit on the control and would not start cycle then when checked for error codes got no error codes and lights started working and then ran auto test and still no errors all checked good, then ran a calabration and the tried to run a normal cycle and is know able to start cycle and lights are lighting as they should on control, customer says that they have 6 power outages in the past week due to the storms, recalabrated control all checks good, no parts needed, call complete, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/04/2018
Model WTW4815EW1, Arrived on call for start button not working and sounds like its draining but nothing happens, found that unit had no errors and polarity is good at the outlet, first time when tried to start cycle no lights lit on the control and would not start cycle then when checked for error codes got no error codes and lights started working and then ran auto test and still no errors all checked good, then ran a calabration and the tried to run a normal cycle and is know able to start cycle and lights are lighting as they should on control, customer says that they have 6 power outages in the past week due to the storms, recalabrated control all checks good, no parts needed, call complete, no water leaks at time of call.
Near Round Rock, TX 78681
Mike C.
Job Details: 04/04/2018
Kitchen Aid dishwasher KDTE104ESS1 Arrived to check unit for not completing a cycle. Put unit into diagnostics and found error codes for diverter lost position and wash motor not running. Started a automatic diagnostics cycle and found wash motor did not start but had good voltage. Installed new sump and motor and checked operation, checked good with no water leaks.
Near Austin, TX 78745
Connor M.
Job Details: 04/04/2018
WET4027EW1 whirlpool laundry center Arrived on site to test unit for not washing. Found bad timer. Replaced and tested unit. Unit working properly, no leaks detected.
Near Bertram, TX 78605
Thomas L.
Job Details: 04/04/2018
Arrived on site for dryer not working. Upon inspection, verified voltage at power source and checked ohms at the thermal fuse and found it open. Removed and replaced the thermal fuse; tested unit and unit tested good. Advised customer to have his vent checked. No lent observed during service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/04/2018
Arrived on site for unit leaking out of freezer door, found a clog in the drain line, so during a defrost cycle it was not draining properly. I removed the clog, unit tested good.
Near Austin, TX 78748
Connor M.
Job Details: 04/04/2018
WTW7340XW2 whirlpool washer Arrived on site to install parts for repair. Installed bearing kit, lid and hinge. Unit working properly, no leaks detected.
Near Austin, TX 78729
Cliff
Job Details: 04/04/2018
Whirlpool refrigerator WRT318FZDW. Arrived on site to diagnose a refrigerator that is not cooling properly. Found the unit has gaps in door seals caused by flipping doors during installation. Reshape seals using applied heat and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Jonathan S
Job Details: 04/04/2018
Whirlpool refrigerator model# ED5FHEXSS. Refrigerator is intermittently cooling.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/04/2018
Arrived on site for loud noise and no ice production, put unit into diagnostic mode, found ice maker module to have a grinding noise. I replaced the ice maker, unit tested good.
Near Temple, TX 76502
Dona
Job Details: 04/04/2018
Arrived on site for left front burner not lighting up, found user interface on left side faulty. Was not from last repair, only replaced glass cooktop. Customer does not want to fix at this time. Part is WPW10333980 $335.14 + tax.
Near Burnet, TX 78611
Thomas L.
Job Details: 04/04/2018
Arrived on site for Noisey fan motor. Tested unit and fan was loud. Quoted the customer for a fan motor $149.58 and service/labor $219.99. Customer agreed to the service and paid service fee. Remaining balance is $291.82. Office to order parts and schedule return service 04/11/18 JA.
Near Austin, TX 78750
Cliff
Job Details: 04/04/2018
Kitchenaid oven KOCE507ESS05. Arrived on site to diagnose a oven that is giving error codes. Tested unit and found F1E0 and F1E1 errors saved in control thru diagnostics. Control panel constantly resetting as well. Panel will need to be replaced to complete repairs. Return date is set for 4/11/18.
Near San Marcos, TX 78666
Diego G.
Job Details: 04/04/2018
Arrived on site. Replace sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 04/04/2018
Arrived on site. Replace sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 04/04/2018
Arrived on site. Replace sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Austin, TX 78739
Luis
Job Details: 04/04/2018
Refrigerator-adjusted evaporator fan cover and blade cover
Near Kempner, TX 76539
Mike G.
Job Details: 04/04/2018
KDTE104ESS0, Arrived on site for unit not draining, checked unit and found when trying to drain unit drain pump will not turn on cleaned out all water from unit and replaced drain pump and checked unit and drain pump is now turning on filled unit with water and checked unit for water leaks and drained unit and unit has no water leaks and drain pump is now draining unit checked fine at this time....
Near Kempner, TX 76539
Mike G.
Job Details: 04/04/2018
KDTE104ESS0, Arrived on site for unit not draining, checked unit and found when trying to drain unit drain pump will not turn on cleaned out all water from unit and replaced drain pump and checked unit and drain pump is now turning on filled unit with water and checked unit for water leaks and drained unit and unit has no water leaks and drain pump is now draining unit checked fine at this time....
Near Temple, TX 76502
Dona
Job Details: 04/04/2018
Arrived on site for no heat, found open heating element, replaced verified temperatures unit ckd good. Dryer duct clean.
Near Buda, TX 78610
Robert
Job Details: 04/04/2018
Whirlpool refrigerator ice in freezer
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/04/2018
Arrived on site to inspect dishwasher not dissolving the detergent pod and upper rack not cleaning. Tested unit and found large amount of detergent residue in the water. Continued test and unit tested good. Advised customer on detergent use and cleaned unit door with stainless steel cleaner. Collected service/labor fee. No leaks observed during service.
Near Austin, TX 78737
Connor M.
Job Details: 04/04/2018
MVWX700XW2 may tag washer Arrived on site to install hub for basket not spinning. Installed and tested unit. Unit working properly, no leaks detected.
Near Bee Cave, TX 78738
Brandon
Job Details: 04/04/2018
Arrived on site for ice machine leaking from the back, pulled unit out, found drain hose connection was broken on the external drain pump. Quoted customer for new drain pump, he will call us back after he does some research if he wants us to repair the unit.
Near Temple, TX 76501
Dona
Job Details: 04/04/2018
Arrived on site for LF error, found house water pressure good no blockage. Water is entering unit. Drain hose is in correctly not siphoning water out of unit. Started cycle found unit will get to 1:01 and will stop running after ten minutes unit will display LF and begin to drain. Will then bring error f8 e3- overflow indication. Pressure hose is not kinked do not see any visible signs of air leakage on pressure hose, pressure transducer has failed on main control board. All water connections dry Jordan assisted with parts and reschedule
Near Buda, TX 78610
Connor M.
Job Details: 04/04/2018
WRX735SDHZ00 whirlpool refrigerator Arrived on site to install parts for failure. Installed resivoir, separator and valve. Sealed hole in cabinet for water line with perma gum. Unit working properly, no leaks detetced.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/04/2018
Arrived on sit to inspect washer not turning on. Upon further inspection, found that the washer had water in the tub and unit was unplugged. Plugged unit in and tested unit and unit would not operate. Found that the control was bad and the unit would not drain. Unplugged the unit. Office to order drain pump and get approval for control and drain pump. Quantity of 1 see notes. Office to schedule return service. No leaks observed during service.
Near Cedar Park, TX 78613
Mike C.
Job Details: 04/04/2018
Maytag Dryer MEDC215EW0 Arrived to find unit with no operation. Found thermal fuse open. Installed new thermal fuse and checked operation, unit checked good. Used a dryer vent test kit for proper venting and found test failed. Checked unit for any lint buildup and none was found. Advised customer to have the vent from home cleaned ASAP as there is a restriction from wall to roof.
Near Austin, TX 78738
Brandon
Job Details: 04/04/2018
Arrived on site for part hanger, I replaced all parts, unit tested good. Water lines were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/04/2018
Arrived on site. Check for leaking issues. Found drain clogged. Found Styrofoam from manufacture in drain causing unit not to drain out to drain pan in defrost mode. Removed Styofoam and unclogged. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/04/2018
Arrived on site. Check for leaking issues. Found drain clogged. Found Styrofoam from manufacture in drain causing unit not to drain out to drain pan in defrost mode. Removed Styofoam and unclogged. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/04/2018
Arrived on site. Check for leaking issues. Found drain clogged. Found Styrofoam from manufacture in drain causing unit not to drain out to drain pan in defrost mode. Removed Styofoam and unclogged. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78727
Cliff
Job Details: 04/04/2018
Whirlpool dishwasher WDT730PAHZ0. Arrived on site to replace pump and motor assembly for dishwasher. Replaced pump assembly and tested unit. Found all is functioning properly at this time.No leaks were found after service was performed.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/04/2018
Replaced shorted heater, leaking liner and spray arms, weak wash motor, and open dispenser. Tested unit. All water connections were dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/04/2018
Replaced shorted heater, leaking liner and spray arms, weak wash motor, and open dispenser. Tested unit. All water connections were dry.
Near Buda, TX 78610
Robert
Job Details: 04/04/2018
Whirlpool refrigerator not cooling
Near Austin, TX 78744
Luis
Job Details: 04/04/2018
Refrigerator-replaced Evap fan motor assembly
Near Temple, TX 76502
Dona
Job Details: 04/04/2018
Arrived on site for no led supply in unit. Household power good. Found faulty led supply board. Replaced, all lights on with door open. All water connections dry.
Near Georgetown, TX 78628
Mike C.
Job Details: 04/04/2018
Amana Microwave AMV2307PFS0 Arrived to install upper and lower door interlock assembly. Checked operation and unit checks good.
Near New Braunfels, TX 78130
Connor M.
Job Details: 04/04/2018
SDE305DAYW may tag dryer Arrived on site to test unit for not heating. Found bad heating element. Part sent is not for this model. Ordering correct element for return. Office approved 4/9. Please place on cancellation list if possible.
Near Belton, TX 76513
Dona
Job Details: 04/04/2018
Arrived on site for no cool condition in freezer or fridge, discussed with Chase leak in ff evaporator. Will need compressor, access valve, drier, evaporator. Will need 3 hours for repair time. Office to reschedule. Unit is still within sealed system warranty. Collected diagnosis fee. All water connections dry.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/04/2018
MED6000AG0 Arrived on site and sound heating element has failed after replacing element all function has returned to the dryer. Removed all lint from interior, job complete
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/04/2018
Model WRF990SLAM02, Arrived on call for no water or ice dispense unless plays with the dispenser paddle, replaced dispenser paddle and tested and all checks good, call complete, no water leaks after repair, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/04/2018
Model WRF990SLAM02, Arrived on call for no water or ice dispense unless plays with the dispenser paddle, replaced dispenser paddle and tested and all checks good, call complete, no water leaks after repair, call complete.
Near Austin, TX 78749
Brandon
Job Details: 04/04/2018
Arrived on site for part hanger, replaced UIB unit tested good. Water lines were dry at time of service
Near Harker Heights, TX 76548
Mike G.
Job Details: 04/04/2018
WMH73521CS6, Arrived on site to install new control for hood light will not turn on checked unit after repair and hood ligt is now turning on and off as Intended unit checked unit at this time....
Near Harker Heights, TX 76548
Mike G.
Job Details: 04/04/2018
WMH73521CS6, Arrived on site to install new control for hood light will not turn on checked unit after repair and hood ligt is now turning on and off as Intended unit checked unit at this time....
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/04/2018
Arrived on site. Check for handle issues. Found handle broken where the screws mount to refrigerator door. Completely normal wear and tear. Replaced handle, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/04/2018
Arrived on site. Check for handle issues. Found handle broken where the screws mount to refrigerator door. Completely normal wear and tear. Replaced handle, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/04/2018
Arrived on site. Check for handle issues. Found handle broken where the screws mount to refrigerator door. Completely normal wear and tear. Replaced handle, all functions tested OK. No leaks present. Job complete
Near Belton, TX 76513
Dona
Job Details: 04/03/2018
Arrived on site for no heat. Found open thermal cutoff and heating element expanding and touching chassis. Replaced both all ops checked good temps checked good. Dryer vent clear.
Near Hutto, TX 78634
Jonathan S
Job Details: 04/03/2018
Whirlpool washer model# MVWB835DW. Making high pitch sound when in wash mode.
Near Killeen, TX 76549
Dona
Job Details: 04/03/2018
Arrived on site for ice maker leaking, found crack on housing allowing for water leakage. Bin cracked from water leakage freezing. All water connections dry. All other parms check good!
Near Austin, TX 78745
Robert
Job Details: 04/03/2018
Near Austin, TX 78745
Robert
Job Details: 04/03/2018
Wed4815ew1 dryer drum no spin
Near Austin, TX 78745
Robert
Job Details: 04/03/2018
Near Austin, TX 78723
Nathaniel B.
Job Details: 04/03/2018
Model WDT920SADM2, Autho. WE46800EPL1, found dispenser spring loaded door gasket came out of the door on dispenser installed dispenser will test for leaks on return, will need to order main control due to mounting studs on back side of control broke and not able to mount main control, will order main control, skyped office parts and talked to chase and will reschedule for 4/5/18, no water leaks at time of call, left unit unplugged under sink until repaired.
Near Austin, TX 78723
Nathaniel B.
Job Details: 04/03/2018
Model WDT920SADM2, Autho. WE46800EPL1, found dispenser spring loaded door gasket came out of the door on dispenser installed dispenser will test for leaks on return, will need to order main control due to mounting studs on back side of control broke and not able to mount main control, will order main control, skyped office parts and talked to chase and will reschedule for 4/5/18, no water leaks at time of call, left unit unplugged under sink until repaired.
Near Buda, TX 78610
Brandon
Job Details: 04/03/2018
Arrived on site for no ice production, found power getting to ice maker, found bad ice maker. I replaced ice maker, unit tested good. Water lines were dry at time of service.
Near Buda, TX 78610
Brandon
Job Details: 04/03/2018
Arrived on site for no ice production, found power getting to ice maker, found bad ice maker. I replaced ice maker, unit tested good. Water lines were dry at time of service.
Near Lakeway, TX 78738
Connor M.
Job Details: 04/03/2018
KUDS35FXSSA kitchenaid dishwasher Arrived on site to repair unit for damaged control and harness. Replaced harness and control. Unit working properly after repair. No leaks detected.
Near Buda, TX 78610
Brandon
Job Details: 04/03/2018
Arrived on site for washer not spinning, found motor coupling was broken, I replaced the motor coupling, unit tested good. Water lines were dry at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 04/03/2018
Whirlpool dishwasher WDTA50SAHZ0 Arrived to find unit with no lights or operation. Checked voltage at junction box and found 122 volts. Removed door panel and found connector from user interface to main control was unplugged. Made a good connection and checked operation, checked good with no water leaks.
Near Kempner, TX 76539
Dona
Job Details: 04/03/2018
Arrived on site for control not functioning. Found main control with no led supply. Tested incoming voltage checked good at the wall. No shifter fault. Replaced faulty control. Verified operations unit checked good. All water connections dry.
Near Driftwood, TX 78619
Brandon
Job Details: 04/03/2018
Arrived on site for dishwasher not coming on, I removed the outer door and found power getting to main control board and UIB, found bad UIB. I replaced UIB, unit tested good, water lines were dry at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/03/2018
Arrived on site to replace the control due to unit not cooling and display flashing. Replaced the control and put code 0302 and tested the unit. Unit works properly and advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Near Bee Cave, TX 78738
Connor M.
Job Details: 04/03/2018
KOST100ESS01 kitchenaid oven Arrived on site to insoect unit for cosmetic damage. Found dent on oven console. When attempting to uninstall unit to replace i fiund unit is being held by the two mounting screws about an inch off of the cavity floor. Did not uninstall. Recommended contacting builder so unit can be installed correctly as to avoid any injury or property damage. Also found foil on bottom above hidden elemnt which has fused to the ceramic paint. This is a non repairable issue. Also informed customer to bring this to builders attention as there is nothin we can do to repair it. Ordering console for return. Part is an expart. Office to schedule directly. Customer to inform us if unit is replaced.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 04/03/2018
WRS325FDAM02 Refrigerator not cooling/freezing. Defective overload/relay on compressor. Replaced start device. Verified compressor operation/fan motor operation. Verified normal operation after service
Near Bee Cave, TX 78738
Connor M.
Job Details: 04/03/2018
WDF540PADM3 whirlpool dishwasher Arrived on site to test unit for not drying dishes. Found unit working as designed. Instruct on proper use. No leaks detected.
Near Bee Cave, TX 78738
Connor M.
Job Details: 04/03/2018
WGD85HEFC0 whirlpool dryer Arrived on site to test unit for flames coming into drum and getting way too hot. Found unit needs orifice conversion for propane. Ordering for return. Office to schedule directly.
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/03/2018
Whirlpool washer model# WFW87HEDW1. Leaking water.
Near Copperas Cove, TX 76522
Dona
Job Details: 04/03/2018
Arrived on site for no cool in freezer, found at time of service unit was cooling in freezer and fridge ice maker was making ice. Frost pattern looked even, temps checked good. Per customer complaint and description unit will intermittently cool in freezer per service pointer diagnosis unit will need new adaptive defrost controller as it is allowing for unit to stay in defrost too long. All water connections dry. No service office will call to give reschedule date.
Near Round Rock, TX 78665
Mike C.
Job Details: 04/03/2018
Whirlpool dishwasher WDT780SAEM Arrived to find water standing in unit and not draining out. Found drain pump is running but not pumping water out. Found customer had a new garbage disposal installed and the drain plug for dishwasher was not removed. Removed knock out plug and checked operation, found unit to drain and no water leaks were found.
Near Bee Cave, TX 78738
Connor M.
Job Details: 04/03/2018
WED4800BQ1 whirlpool dryer DR620-129.99 arrived on site to test unit for not turning on. Found no voltage to machine. Checked breaker and found it turned off. Tunred breaker on and tested unit. Unit now running. Ran vent test inside unit per protocol, foundunit did not pass test. Attempted to locate venting output to check cycle temps and air movment but it is located on the roof of home. Informed customer there may be an existing issue with homes venting. If customer needs to run cycles of clothing more than once or if towels need extra time I advised customer the venting will need to be checked by builder or a professional. Made aware of proper venting and potential fire hazard. Collected payment via check.
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/03/2018
Maytag washer model # MVWC200XW3. Not washing or spinning.
Near Bellmead, TX 76705
Mike G.
Job Details: 04/03/2018
WFW75HEFW0, Arrived on site for unit Shaking violently.checked unit and found that the shipping bolts were not removed, removed shipping bolts and checked unit and unit checked fine at this time... no water leaks at time of srv....
Near Bellmead, TX 76705
Mike G.
Job Details: 04/03/2018
WFW75HEFW0, Arrived on site for unit Shaking violently.checked unit and found that the shipping bolts were not removed, removed shipping bolts and checked unit and unit checked fine at this time... no water leaks at time of srv....
Near Burnet, TX 78611
Thomas L.
Job Details: 04/03/2018
Arrived on site to inspect dryer not drying. Customer advised she has to dry her clothes three times or more to get them dry. Verified ohms at the heating element and it read open. Checked the heating element and found it burnt and broken. Office to order element, cutoff and schedule return service. 04/09 MS
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/03/2018
Whirlpool refrigerator model #WRF993FIFM00. Not making ice and refrigerator compartment not cooling
Near Waco, TX 76705
Mike G.
Job Details: 04/03/2018
WTW5000DW1, Arrived on site for unit not spining out, checked unit and found no error codes and found that the customer is using to much soap talked to customer about how much soap to use and checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Waco, TX 76705
Mike G.
Job Details: 04/03/2018
WTW5000DW1, Arrived on site for unit not spining out, checked unit and found no error codes and found that the customer is using to much soap talked to customer about how much soap to use and checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Austin, TX 78704
Luis
Job Details: 04/03/2018
Refrigerator-replaced water paddle
Near Harker Heights, TX 76548
Dona
Job Details: 04/03/2018
Arrived on site for unit frosting over. Found evaporator thermistor resistance too high. Replaced thermistor, checked heater was at 32 ohms, checked in spec. No other saved errors on control. Customer asked to allow for unit to completely defrost. So left unit in an off position until completely defrosted. No water connections
Near Austin, TX 78745
Brandon
Job Details: 04/03/2018
Arrived on site for dryer not heating and timer not advancing, found bad timer, replaced timer tested good. Also tested heating element and all t-stats, tested good.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 04/03/2018
WMH31017FS0 Unit shows door open when closed. Replaced upper/lower interlocks-switches. Checked wiring. Verified normal operation after service