Near Temple, TX 76502
Arthur B.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite to install new compressor, RC evaporator to French door refrigerator from prior tech’s diagnosis. Removed compressor,RC evaporator. Installed new compressor,RC evaporator,dye drier and process stub using braising methods. Vacuumed sealed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Powered up unit and observed frost pattern. Found good frost pattern forming. Reassembled. Advised customer to wait 24 hrs for temperatures to settle. All water connections were dry at time of service."
Near , TX 78634
Jonathan S
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Near Austin, TX 78750
Scott
Job Details: 07/12/2019
REFRIGERATOR AMANA ART308FFDW03 Arrived on site for fresh food warmer then normal . Found evap motor not spinning . Replaced motor . All checked good . Getting air flow into fresh section now . Job complete . Nomwater leaks detected at time of service .
Near San Marcos, TX 78666
Brandon
Job Details: 07/12/2019
DRYER WHIRLPOOL WGD5000DW3 "Arrived on site for customer complaint of unit not starting, I found broken door switch, I replaced switch, unit tested good."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/12/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not start. Tested the unit in diagnostics and received error code for the lid lock. Replace the lid latch and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Brandon
Job Details: 07/12/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace parts ordered by previous tech, I found the belt had just slipped off, and no parts were needed, after I put the belt back in place, the unit tested good."
Near Austin, TX 78754
Scott
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site , replaced cam and used shim . Doors are level . Door is staying at a 45 degree position . The last part is still opening hard to customers opinion . Couldn’t find any issues with hinges .
Near Killeen, TX 76542
Arthur B.
Job Details: 07/12/2019
DRYER WHIRLPOOL WED7500GC0
Near Austin, TX 78705
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to install previously diagnosed parts for a f6e3 error code. Installed new ACU resolved f6e3 error code completely. Returning console, ran washer thru test cycle until filled washed and drained with no issues."
Near Lago Vista, TX 78645
James
Job Details: 07/12/2019
REFRIGERATOR MAYTAG MBR1952KES Arrived on site and tested operation. I found that the unit is not cooling and co press or not running. Tested voltage and found all to be good. I found unit has a failed start device causing no cool. Installed new and tested operation. Unit working properly. Job complete
Near Round Rock, TX 78681
Joel G.
Job Details: 07/12/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site to diagnose fridge not making ice. Found 1 deg in the frz. Ran diags, bucket test passed but sensor registered as open. Ran harvest test and also failed. Found broken wires at hinge. Frz door needs replaced to take care of this issue. Office will need to r/s w/ customer.
Near Austin, TX 78739
Luis
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for no ice at bottom freezer icemaker. Ran icemaker through a cycle water did not fill icemaker,valve is energized. Diagnosed frozen fill line. Defrosted fill line,ran icemaker 5eough a cycle water filled icemaker unit working as designed."
Near Austin, TX 78758
Tyler B.
Job Details: 07/12/2019
DRYER SAMSUNG DV42H5000AW/A3
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site to diagnose a venthood with a fan that will not run. Found unit miswired at main power connection. Rewired unit properly and tested unit. Found all is working properly at this time.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/12/2019
DRYER AMANA NED4655EW1 Arrived on site for the unit is not heating. Tested the unit and found the wire connector to the heating element came off. Secure the connection to the heating element and assemble the unit. Unit is working properly and advise customer to clean air vents every six months.
Near Austin, TX 78747
Leonardo
Job Details: 07/12/2019
RANGE AMANA AGR5330BAS3 Arrived on site and tested the unit. Tested unit to find unit operates as designed. Advised customer that heat described is not defective but is as designed. Spoke to tech support file number 7725328732 Job complete
Near Austin, TX 78753
Scott
Job Details: 07/12/2019
MICROWAVE GE CEB1599SJ2SS Arrived on site replaced latch lever and switches . Started unit and popped fuse . Found middle switch was wrong switch . Ordering new switch and fuse as well as back up . Call to set return visit .; ordrng 1 WB24X10190 (microswitch monitor) and 3 WB27X11138 (fuse)s
Near Georgetown, TX 78626
Jonathan S
Job Details: 07/12/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for washer not filling with water. Per diagnostics mode and tested valve. Found cold water vale not opening. Tested voltage to valve and found fault valve. Removed valve and installed new. Tested operation. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/12/2019
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for range oven not heating and light not working. Performed diagnostics mode and checked fault codes, found none. Found voltage from control not going to light. Replaced main control and tested oven and light. Tested all other operations. All tested good."
Near Austin, TX 78726
Paul
Job Details: 07/12/2019
MICROWAVE KITCHENAID KBHS109BSS00 Arrived onsite for the microwave that can have selections made but will not start. I ran diagnostics and had multiple F2E1 error codes saved. I erased all of the errors. I ran all the relay test and all of the relays are functioning properly. I suspect and interlocks. I can not remove the microwave because it was hardwired in and the pigtail will only allow the unit to come out about a 1/3 of the way. I advised mr to call an electrician and have a box added and a cord put on the microwave. I explained to me that I suspect the door interlocks but wouldn’t know for sure until I can get the unit completely out and disassembled.
Near Austin, TX 78702
Leonardo
Job Details: 07/12/2019
OVEN AMANA AGR6603SFS2 Arrived on site to replace door and trim. Replaced all parts test unit and unit test good no. Complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator doors not aligned. Upon further inspection, I found that the open door light was showing on the UI. I opened the doors and tested the switches and the lights would not come on. I found the FC door switch appeared to have been removed at some point and was not installed all the way. I removed the switch and tested it and the socket and both were good. I plugged the switch back in and it began to work and the open door light turned off when both switches were engaged. The unit was not leveled and the right RC door was rubbing the top hinge. I leveled the unit and adjusted the right RC door to where it no longer rubbed on the hinge. Due to the floors not being level, I leveled the unit best I could to keep it from rocking back and forth. The left door is slightly higher than the right, but the customer was okay with it. Tested the ice maker, ice dispenser and water dispenser and all are functioning as designed. N
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "arrived on site to inspect refrigerator shelf rail. Upon further inspection, I found that the meat pan holder was broken. I removed and replaced the holder and tested and it functioned properly. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/12/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to repair unit for no operation. Found proper voltage to unit. Proper voltage to control and out of control but display has failed. All water connections are dry. Office will locate part and reschedule.; ordrng 1 W11281068 (LIGHT)
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not making ice, found ice fan motor would not constantly stay on, found voltage dropping at fan motor, ordering controls and fan motor.; ordrng 1 W10843055 (cntrl-elec) and 1 W11124259 (CONTROL)"
Near Killeen, TX 76541
Arthur B.
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived to complete front load washer. Installed new outer tub,washbasket,washplate,cam and actuator to top load washer from prior visit’s diagnosis. Installed all parts and reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78750
Scott
Job Details: 07/12/2019
REFRIGERATOR GE GSS25QSTASS Arrived on site for ice building up around dispenser door and light . Found ice maker has been leaking and running down ice bucket to dispenser . Flapper is closing properly . Also found auger motor is periodically not working due to water leaking and freezing on unit and starting to fail . Ordering motor and yoke and nut . Will need auto .; ordrng 1 AUTHO and 1 WR01X10190 (nut j) and 1 WR02X11941 (drive auger disp) and 1 WR60X10258 (auger motor asm)
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site to repair unit that is not cooling properly. Arrived on site to find that the unit control board is not allowing the defrost mode to take place. Removed and replaced failed control. Operations are now normal and water connections are dry.
Near Waco, TX 76711
Al
Job Details: 07/12/2019
WASHER MAYTAG MVWB765FW3 Arrived to inspect washer not FILLING properly.Ran diagnostics test mode and unit was slow to respond in step 4.Unit will need a valve to complete the repair.Ordering valve W11165546; ordrng 1 W11165546 (VALVE)
Near Bastrop, TX 78602
Steve C.
Job Details: 07/12/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit goes off balance and the clothes are coming out soaking wet. Tested the unit and found the leveling feet was in between the tiles and the drain line was about 2 feet into the drain pipe. shifted the unit on the tile and adjusted the drain line. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit making a noise and no heat, found element had failed, and a bolt from someone’s pocket was inside the drum baffle. I replaced element and removed bolt, unit tested good."
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site to replace the control board and the heater due to not going into defrost. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 07/12/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived back on site for complaint of unit not re-installed correctly. Found unit installed correctly, customer was concerned on gap between stainless panel and out shell of unit. Advised that unit was only dropped down enough to access vent. Unit was not disassembled stated the gap is normal and the shell is installed correctly."
Near Austin, TX 78750
Scott
Job Details: 07/12/2019
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for dryer tumbling but no heat . Found element coils had broken , thermostats and fuse are good . Cleaned out some lint from unit . Replaced heating element .. No lint build up after service . Did recommend to customer to have vents cleaned to outside . Job complete ."
Near Manchaca, TX 78652
Leonardo
Job Details: 07/12/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to find unit has stored error codes. Unit control board is not working correctly. Replaced control W11126814 tested unit to find unit operating as designed job complete.
Near Austin, TX 78732
Paul
Job Details: 07/12/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher with 3rd level rack issues again. The rack the customer was sent was warped also. I replaced the rack again with one that wasn’t warped and tested the unit. The rack still gets in a bind whenthe rack wheels line up with the rear rail wheels like the tub is to narrow. I found no obvious dents or damage to the tub, it’s just to narrow. Ms stated the lower rack gets in a bind also. I found the rack wheels spinning fine but when the rack gets on the inner door the wheels are jammed in to tight between the inner door tracks causing the wheels not to roll. Either the inner door is made wrong or the rack is to wide. Need to replace the tub and either the inner door or lower rack to complete service. Ordering c-notes, W10919271 DOOR-INNER, W10713320 TUB-DISHWR, & W10909037 DISHRACK.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10713320 (TUB-DISHWR) and 1 W10909037 (DISHRACK) and 1 W10919271 (DOOR-
Near Gatesville, TX 76528
Al
Job Details: 07/12/2019
RANGE WHIRLPOOL WFE515S0EB1 Arrived to install previously ordered part.Removed and replaced the control.Reassembled the unit and unit light operates as designed.Customer satisfied JOB COMPLETE
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
MICROWAVE GE JVM3160DF4BB "arrived on site to inspect microwave cooking issues. Upon further inspection, the maintenance rep had removed the unit from the apartment and had it in the maintenance shop. Brand new unit still in the box and the complaint was that once it was installed, they could not get the control panel to respond. Removed the unit from the box and plugged it in and the panel display came on. I was able to set the clock and pressed #3 and the unit began to operate. I advised the customer of my findings. No repairs needed for this call, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is giving F8 area code. Tested unit and found a screw from manufacturing lodged in blower fan causing it not to run. Removed screw from fan motor and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
MICROWAVE GE JVM3160DF4BB "arrived on site to inspect microwave cooking issues. Upon further inspection, the maintenance rep had removed the unit from the apartment and had it in the maintenance shop. Brand new unit still in the box and the complaint was that once it was installed, they could not get the control panel to respond. Removed the unit from the box and plugged it in and the panel display came on. I was able to set the clock and pressed #3 and the unit began to operate. I advised the customer of my findings. No repairs needed for this call, job completed."
Near Martindale, TX 78655
Luis
Job Details: 07/12/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for faulty compressor,found excessive amount of corrosion on evaporator coil. Installed new compressor,filter drier and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics unit passed all diagnostics good frost formation on evap plate.
Near Austin, TX 78702
Leonardo
Job Details: 07/12/2019
DISHWASHER MAYTAG MDB8959SFZ4 arrived on site to find unit upper rack right side track W11259786 damaged replaced track unit operating as designed job complete W11259786
Near Spicewood, TX 78669
Luis
Job Details: 07/12/2019
REFRIGERATOR LG LFXC24796S "Arrived on site for no cool. Pierced low side,low side reading +40 psi diagnosed failed compressor.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/12/2019
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer flip down door keeps popping open when tumbling. Was able to adjust hinges. Also found catch loose. Installed strike and catch. Reassembled. Door now closes well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Kyle, TX 78640
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site for customer complaint of unit not cooling, found faulty evaporator fan motor, ordering fan motor. ; ordrng 1 WP2315539 (motor-evap)"
Near Florence, TX 76527
Joel G.
Job Details: 07/12/2019
REFRIGERATOR GE GFSS6KEXESS "Arrived on site to diagnose fridge not cooling. Frz at 2 degs but ff side at 64 degs. Found lots of water under crisper indicating drain issue. Evap cover completely frozen due to fan circulating too much moisture from blocked drain and screw is stripped holding it in place. Will need screw drilled out, evap cover assy and drain kit replaced. Evap cover is out of stock but may be able to get it in 7-10 biz days.
Near Round Rock, TX 78664
Wesley
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived onnsite and found unit fill valve hot failed. Repaired by replacing valve. All checks good.
Near Pflugerville, TX 78660
Scott
Job Details: 07/12/2019
REFRIGERATOR GE GSL25JFPHBS "Arrived on site for no ice , poor water flow and whirling noise . Found noise , just readjusted condenser motor and stopped noise .Ordering condenser motor & blade only if needed when we come back ( get autho on site if needed ) . will need autho on filer head , ice maker ,valve . Found IM is not working at all . Poor water flow when dispensing with or with out filter and valve is leaking . ; ordrng 1 AUTHO and 1 WR60X10207 (blade cond fan asm) and 1 WR60X10220 (condensor MOTOR )"
Near , TX 78602
Steve C.
Job Details: 07/12/2019
WASHER ROPER RTW4516FW2 Arrived on site for the units only has hot water. Customer also advised that the unit is not draining. Tested the unit and found the hot and cold were reversed. Also found the lid lock will continuously try to lock but is not working. The unit will need a new lid lock.; ordrng 1 W11307244 (latch)
Near Liberty Hill, TX 78642
James
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and inspected unit for freezing and ice in fresh food section. I found that the damper assembly has ice build up around it. Inspected unit for air leaks and found that the fresh food gasket was not sealing properly. Warmed gasket to relax and allow to seal. Verified proper seal and cleared ice from damper. Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to diagnose a dishwasher that Not turning on. Tested all parts and components and found no mechanical failures at this time and all parts and components working properly. Advised homeowner on control panel operation. Job is complete and no leaks were found at time of service.
Near Austin, TX 78731
Wesley
Job Details: 07/12/2019
COOKTOP JENN-AIR JID4436ES0 Sr#7535328762 arrived onnsite and found unit fan interface (see pic) needs to be replaced due to extremely difficult to activate. Far too much pressure required. Jk with techline Advised interface should be replaced. ; ordrng 1 UISEEPIC (UNKNOWN )
Near Austin, TX 78728
Lou
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I tested voltage at the outlet and it was good. I tested voltage at the control and got 124V. I found that the green light on the control was not on. I removed and replace the main control and calibrated the unit. Placed it in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Joel G.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose fridge upper lights and frz light not working and also not making ice. Verified 14 vdc bk-bl at fan motor but not coming on, indicating faulty fan mtr. Called source, spoke w/ Austin who says that 14 vdc test 36 when it should be on and off also indicates faulty comm between UI and main board. Getting 18 vdc to side LEDs from aurora board but no voltage to frz LED and top ff LEDs indicating faulty aurora board. Ice room fan, aurora board and main board and UI need replaced File#7725324499. ; ordrng 1 W10789393 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10846539 (evaporator fan blade)"
Near Austin, TX 78754
Scott
Job Details: 07/12/2019
REFRIGERATOR MAYTAG MRT311FFFE00 Arrived on site for fresh food above normal temps . Found unit not going into a defrost . Evap covered in ice . Heater checked normal.replaced control and thermistor . Tested unit now going into defrost . No water leaks detected at time of service . Job complete .
Near Austin, TX 78725
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5200VQ2 "Arrived on site for unit leaking during use, found hot side of valve weeping on washer side excessively dripping. Removed and replaced valve. Verified operations. Unit is no longer leaking all water connections dry. Unit checks good."
Near Austin, TX 78748
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for washer not filling with enough water. Customer put a load into the washer and started a deep water wash. Confirmed washer filled with the proper amount of water then filled unit with clothing under bulky setting, unit filled within 4 inches of top. Explained cycle settings and discussed proper loading. Documented with techline as well. Sr#7725324795 David to document functionality."
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/12/2019
RANGE KENMORE 790.369099 Arrived on site to repair a unit that smells like propane and does not heat properly. Found unit to have a failed/weak bake burner igniter.; ordrng 1 318177710 (oven ignitor)
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not spinning or agitating. Upon further inspection, I placed the unit in diagnostics showing error codes F7E6 & F7E1. Cleared the codes and continued with testing. The unit dispensed water into the basket but would not agitate or spin. I could hear the motor humming. I tilted the unit back and found that the capacitor was not plugged in. I plugged it in and tested again and got the same results. I followed the technician sheet in testing and I tested ohms to the actuator ad it was good. Tested voltage from the control and did not get any voltage. I removed and replaced the control and attempted to calibrate, but the unit would not spin. I am ordering the capacitor No water leaks observed during service..; ordrng 1 W11162560 (CAPACITOR )"
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not making ice, I found broken fill tube wire, ordering fill tube. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11366500 (FILL TUBE)"
Near New Braunfels, TX 78132
Brandon
Job Details: 07/12/2019
DRYER WHIRLPOOL WED8000DW1 "Arrived on site for customer complaint of noise, found repair kit was needed, I replaced repair kit, unit tested good."
Near Austin, TX 78749
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived onsite for a complaint of washer not unlocking flashing f5e3 (door unlock error) performed diagnostics determined lid lock was needed, jamming at times. No leaks onsite"
Near Dripping Springs, TX 78620
Luis
Job Details: 07/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door issues. Found left door missing closure from door replacement,found deli drawer not closing correct ordering closure and adapter. and 1 W11159608 (BUSHING ) and 1 W11163783 (LEFT HAND CLOSURE) and 1 W11294509 (ADAPTER)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/12/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previous diagnosed part. Removed control and installed new. Tested unit and found no water through dispenser. Tested voltage at valve and found only 60 volts. Tested at connector P3 pin 3 and 4, found 120 volts. Tested at both sides of quick connection and found only 60 volts. Called tech support and found, due to diode place in line voltage valve will only get 60 volts. Removed single valve and installed new. Tested unit and found working. All tested good, no water leaks present."
Near Austin, TX 78725
Ron
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for ice on the inner freezer door, found top left corner of the freezer door seal, door seal had tape preventing from sealing properly. Removed ice and tape remolded door seal to seal better on the cavity. All water connections dry."
Near Elgin, TX 78621
Steve C.
Job Details: 07/12/2019
DRYER WHIRLPOOL WED4915EW1 Arrived on site for the unit is not heating. Tested the unit and found the element has no continuity. Replaced the element and tested the unit. Unit works properly advise customer to clean air vents every six months.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/12/2019
WASHER GE WWSE5200B2WW "Arrived on site to diagnose washer not coming on. Verified proper operation of lid switch and voltage to board. Disconnected and plugged back in and washer worked fine.
Near Austin, TX 78727
Tyler B.
Job Details: 07/12/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for unit with no display. Fond display with lines in it. Replaced console and tested functions and tested good.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/12/2019
VENTHOOD WHIRLPOOL WVW57UC6FS2 "Arrived on site to diagnose damaged chimney. Since chimney vent is too high, installers will need to install this part. CS says we can leave part with customer. Left part and informed customer."
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/12/2019
WASHER LG WM2701HV "Arrived on site to install previous diagnosed part. Gained access to door bellow, removed old and installed new one that customer supplied. Tested operation, found unit leaking. Disassembled unit and found bad connection to bellow hose. Reconnected hose and performed diagnostics mode. Cleaned remaining water up. All tested good, no water leaks present.
Near Round Rock, TX 78664
Joel G.
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose dishwasher not washing dishes. Found motor error code and no heat error. Replaced motor sump assy. Verified operation. I also cleaned filter full of debris. Verified operations and no leaks detected. Customer to run dishwasher magic through unit before using.
Near Salado, TX 76571
Arthur B.
Job Details: 07/12/2019
COOKTOP WHIRLPOOL WGE745C0FS01 Arrived onsite for customer complaint of cooktop cracked. Confirmed issue. Found thermal crack in front near LF element. Removed and replaced cooktop. No other issues found.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/12/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for unit that would not heaT properly. Oven would heat up,shut off and never cycle back on again. Found control not reading sensor properly. Also found igniter is weak. Replaced all components and operations are now normal."
Near Jarrell, TX 76537
Joel G.
Job Details: 07/12/2019
DRYER SAMSUNG DV448AEP/XAA "Arrived on site to diagnose dryer not heating. Found open hi limit. Replaced heater assy that comes with the fuses and verified operation. With venting connected, temps sky rocketed and had to stop dryer from getting too hot. With venting disconnected, temps are perfect. Informed customer that venting will need to get cleaned before using dryer. Also lubed rollers and vacuumed dryer.
Near Round Rock, TX 78681
Cliff
Job Details: 07/12/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is not advancing cycles. Found timer motor shorted out. Replaced timer and tested unit. Found all is working properly at this time.
Near Marion, TX 78124
Robert
Job Details: 07/12/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on job to replace console per Whirlpool. After replacement confirmed connection to internet.
Near Austin, TX 78702
Wesley
Job Details: 07/12/2019
WASHER MAYTAG MVWB865GW0 Arrived onnsite and found LF from disconnected solenoid at valve. No other issues. Tested after correction. Unit is now operating as designed. Advised customer extensively on use and care.
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher door falling down. Inspected door and hinges. Found fRiction pads broken off hinges. Installed New pads. Tested door operations, tested good. Per diagnostics mode, no error codes. Monitored test cycle. All tested good, no water leaks present."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/12/2019
WASHER MAYTAG MVWB765FC3 Arrived on site for unit that will start and then it shuts off. Tested unit to find that the water inlet valve has failed. Replaced inlet water valve and check for leaks. All operations are normal. All water connections are dry.
Near Lakeway, TX 78734
Paul
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for the washer with water entering the tub when the unit is off. I found the fill valve weeping. I replaced the fill valve and tested the unit. The unit is working as designed. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 07/12/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and installed valve, gear case and clutch. Tested operation and found unit working properly and no faults after calibration and auto diagnostics. Job complete"
Near Austin, TX 78731
Wesley
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site and found missing screw causing switch failure. Repaired by installing crew to level door. Unit is now operating as designed.
Near Austin, TX 78754
Wesley
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site and found unit operating with motor failure.Replaced sump and motor. Unit is now operating as designed.
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher with no functions. Upon further inspection, I found the unit with the drain pump on, but the control panel had no functions. I tested voltage to the control and it had 123V but was not putting out voltage to the panel. I found where there was some oxidation on the connector of the panel and some on the connector at the control. I obtained authorization from the office SC so I removed and replaced the main control and control panel and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Troy, TX 76579
Al
Job Details: 07/12/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived to inspect dishwasher dispenser issues.Confirmed the dispenser was defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit leaving white residue on inside of door, I instructed customer to use a dishwasher cleaner, I ran test cycle, and ran calibration cycle, unit tested good."
Near , TX 78634
Thomas L.
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for unit that would start and then stop by it’s self. Found that the door switch was prematurely opening. Removed and replaced door latch. Tested unit. Operations are normal. Water connections are dry.
Near Jonestown, TX 78645
James
Job Details: 07/12/2019
DISHWASHER KITCHENAID KUDU03STSS1 Arrived on site and installed new vent and thermal fuse. Ran diagnostics and found unit working properly. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site found small batch of ice in bucket . Ran harvest test . IM did hang up halfway thru test . Replaced ice maker and all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Waco, TX 76708
Al
Job Details: 07/12/2019
WASHER MAYTAG MVWB765FW3 Arrived to inspect long fill on washer.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Austin, TX 78738
Paul
Job Details: 07/12/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the door seal and the door switch. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78733
Leonardo
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to find unit not responding. Tested and found voltage at the unit all the way to the control interface panel. Panel tests defective. job complete
Near Austin, TX 78748
Robert
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to replace hinge and cam. After replacement adjusted level so mullion catches properly. No leaks detected at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/09/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for range inner glass broken on oven door. Inspected unit and door. Removed door and cleaned up broken glass. Installed inner glass door and door. Tested door operation. Advised customer to be careful that there may be left over glass on floor and will need a thorough cleaning. All tested good.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/09/2019
DRYER GE GTD42EASJWW Arrived on site to diagnose a dryer that will not start. Found a timer shaft broken causing unit not to run. Replaced timer and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for water leaking. Per customer found moisture on cabinet next to freezer door seal. No moisture at time of visit,found large gaps between liner and cabinet, added adhesive to gaps between liner and cabinet. Checked door seal good no gaps between gasket and cabinet"
Near Austin, TX 78746
Andy
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site for dishwasher with bad spray arm. Tested and inspected unit and found bottom spray arm clips are broken and will not stay in place. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2019
DRYER WHIRLPOOL WED70HEBW0 "Arrived onsite for customer complaint of dryer getting clothes caught near lint trap area. Upon inspection, found screw has made its way inside housing. Secured all screws to frame. Tested lint trap. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found wash motor is not running, after replacing ran diagnostic cycle and all functions have returned. No water leaks detected at time of service, job complete"