Service History 137

We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 09/03/2021
"Arrived on site for complaints of upper rack wheels broken. Found the adjuster kit was damaged. Replaced both adjusters and tested unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Austin, TX 78750
David Z
Job Details: 09/03/2021
"Arrived on site to diagnose refrigerator that was losing temperature. On arrival I found compartment at 50+ degrees. Removed evaporator cover and found ice ball on suction line, and no frost pattern at all on evap. Unit has a sealed system failure. Spoke with customer to have them remove the fridge from the cabinet that it is in due to being elevated above floor level.; ordrng 1 W10858281 (Evaporator) and 1 W11125124 (Compressor) and 1 W10913906 (Access Valve) and 1 WPW10143759 (Dryer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78735
Leonardo
Job Details: 09/03/2021
"Arrived on site for complaints of unit not draining properly. Tested unit and found dishwasher draining properly and heating element working good. Customer not using any rinse aid product, advised customer to use."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 09/03/2021
Arrived on site for complaints of dishwasher not starting and making humming noise. Tested unit and found it humming and ; ordrng 1 W11416362 (Sump and motor) and 1 W11410066 (Control) and 1 W11545764 (Float switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Liberty Hill, TX 78642
Justin
Job Details: 09/03/2021
Arrived on site to install previously diagnosed parts. I installed the emitter and receiver boards. I then put the unit into diagnostics and ran test 15. I now found the bin properly reading the as empty. complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Pflugerville, TX 78660
Matthew
Job Details: 09/03/2021
Arrived onsite for washer not agitating. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and found washplate not turning adequately. Removed agitator and washplate and found gears to washplate fractured. Gears not catching on drive shaft. Will need to order and replace washplate. Office to reschedule ; ordrng 1 W10625252 (screw) and 1 W11510461 (WASHPLATE )
We serviced a
KENMORE DRYER
Model 402.8903201
Near Georgetown, TX 78633
Lou
Job Details: 09/03/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element is bad. I removed and replaced the element assembly and cleaned the lint from the unit and reassembled and tested. Unit is operating as designed. Vents need to be checked professionally and cleaned as unit is not getting good airflow. No lint observed at the end of service, job completed. Old part left with customer per their request.."
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Manor, TX 78653
Matthew
Job Details: 09/03/2021
Arrived onsite for microwave popping noise. Upon inspection found failed high voltage issues. Unit is sparking from capacitor. Unit will need capacitor and diode replacement. Could possibly need magnetron as well.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78730
Luis
Job Details: 09/03/2021
"Arrived on site for a defective door. Replaced freezer door checked door seal good,tested water dispenser no leaks."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Buda, TX 78610
Andrew
Job Details: 09/03/2021
"Arrived on site to test unit for no water dispensing, tested unit found air in lines, purge air out of lines, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78723
Scott
Job Details: 09/03/2021
"Arrived on site for left front burner knob broken off . Replaced knob . No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78759
David Z
Job Details: 09/03/2021
Arriced on site to follow up on refrigerator that was grinding when dispensing ice. Replaced ice bucket with new and retested. Ran full container of crushed and cube with no further issues. Unit working as designed. If issue repeats we can replace parts in the rear. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78724
Scott
Job Details: 09/03/2021
Arrived on site for ice maker leaking . Found valve to be cracked . Replaced valve and IM out of kit . Ran harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78744
Jacob
Job Details: 09/03/2021
"Arrived onsite for the seal hanging down a little bit from the back of the ice maker at the wall. Saw that the top ice bin did have ice stuck together but it was not leaking any kind of water. Called tech line. Said to order sealer gum to replace the valor gasket at the back of the ice maker, said that if the ice is sticking to one another and not being used, the ice will start to shrivel up and stick to one another.Ordered sealer gum. Office to reschedule ; ordrng 1 w10688359 (sealer-gum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 09/03/2021
"Arrived on site to inspect frost build up in freezer. Upon further inspection, I found the FC door gasket gapped at the top left side. I found the mullion that separates the RC and FC sections was dented inward approximately 1/8 inch. I adjusted the mullion and FC door brackets and sealed the gap in between the liner and chassis with silicone and tested door closure. FC gasket is sealing properly and no further air leaks. Advised customer of my repairs. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY02
Near Round Rock, TX 78681
Justin
Job Details: 09/03/2021
"Arrived on site for a refrigerator still not producing ice after prior service. I checked temps and found the FC at 6?F, the RC at 36?F, and the ice box at 20?F. I put the unit into diagnostics mode and found the IB fan turning on, but the unit not filling again. Upon further inspection I found ice and frost build up on the front of the IM fascia assembly. I gained access to the IM and tried to jump it, but nothing happened. I checked voltage while jumping and found 0VAC. I then tried to call for water at the IM, but it did not work. I did not find the fill line frozen, and there was no longer any ice build up in the IB. I gained access to the control and found a burn out on it. This indicates a faulty control. I checked the units power outage history on the UI and found there had been 7 recent outages. I installed the control and then jumped the fill and harvest. Both were now running as designed. I checked voltage to the IM and now found 120VAC. The unit is now working as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78703
Jacob
Job Details: 09/03/2021
"Arrived onsite for latch to the unit not in locking when not in use. Saw error codes and erased errors. Even when the unit was off, shutting the door would lock automatically and you could not open up the door. Replace latch. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Kyle, TX 78640
Andrew
Job Details: 09/03/2021
"Arrived on site to replace previously diagnosed control board,replaced control board, tested unit,unit working as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cedar Park, TX 78613
David S
Job Details: 09/03/2021
Arrived on site for Washer squeaking when agitating. We put unit into diagnostics and found no error codes stored. We performed a diagnostic cycle and found the unit making the squeaking noise. We gained access to the bottom of unit and found bet with more slack the usual and small amounts of rubber dust. We check gear case and found it to be in good working order. Installed new belt and put the unit through a high speed spin cycle and found that noise was gone. Unit operating as designed. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, TX 78747
Jacob
Job Details: 09/03/2021
Arrived onsite for unit sparking when in use. Looked at the unit and saw that the diode had some burn look. Need to return with parts. Office to reschedule ; saved tckt
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Austin, TX 78702
Leonardo
Job Details: 09/03/2021
"Arrived on site for install of previously diagnosed parts. Installed new oven cover, job complete."
We serviced a
KENMORE DISHWASHER
Model 665.13473N413
Near Austin, TX 78728
Matthew
Job Details: 09/03/2021
Arrived onsite to replace previously diagnosed part. Replaced lower spray arm. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Waco, TX 76710
Tyler
Job Details: 09/03/2021
"Arrived on site for refrigerator making rattling noise and rc cause ice build up I confirmed rc had a heavy defrost issue. Upon further testing I found thermistors ohming at: Rc cab thermistor 3.81 kohms, Rcevap thermistor .985 kohms, FC thermistor 12.12 kohms. Hv control was sending correct voltages. I found a loose connection from ui control after tryinng diagnostics test 2 Failed to read thermistor. Corrected issue. Informed customer to defrost unit for 24 hrs and unit would return to normal operation. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, TX 78705
Jacob
Job Details: 09/03/2021
Arrived onsite for unit having a F3E1 popping up when plugged in. Looked at the unit and saw errors code. Upon further inspection. Found that 3 connectors at the bottom of the control were loose and not connected. Re connected connectors. Re tested the unit and unit started working with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/03/2021
Arrived n site to install previous diagnosed part. Removed failed control and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Jarrell, TX 76537
Jonathan S
Job Details: 09/03/2021
"Arrived on site to install previous diagnosed part. Removed failed control,and installed new. Assembled unit and performed diagnostics mode. Ran automatic test cycle and found all operating. Ran on normal cycle until unit went to wash cycle. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Pflugerville, TX 78660
Matthew
Job Details: 09/03/2021
Arrived onsite for microwave light not coming on. Upon inspection found faulty control board not sending voltage to housing and bulb. Customer also complained that display screen also goes out from time to time. Need to order and replace Control and display . Office to reschedule ; ordrng 1 W11333816 (DISPLAY BOARD ) and 1 W11342846 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer I found customer has a noise recording during agitation. Washer is still in an alcove has not been made accessible. Was able to lift up front of washer 2 inches and used iPad camera to see the use an care guide is under the washer directly below the moving rotor. This is likely making contact and making noise during the cycle. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Lou
Job Details: 09/03/2021
"Arrived on site to inspect range trim damage. Upon further inspection, I found the top of the control panel dented inward/warped (photos). I am ordering the control panel and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11531750 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a dishwasher with rust on the screws and door. Upon arrival the customer pointed out some rust accumulating on the screws around the inner door that attaches to the outer door. I removed the screw and found the tub was not rusting, but the screw had corroded a little.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected refrigerator and found after 18 hours of running interior is still at +80?. Spoke with CS, will need to order Nitrogen, Oil less gauges, condensor, compressor, dye less drier.; ordrng 1 W11393142 (Compressor) and 1 W11548259 (Condensor) and 1 W11109499 (Drier) and 1 Nitrogen (Nitrogen) and 1 Oilless (Gauges)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Lakeway, TX 78734
Robert
Job Details: 09/03/2021
Arrived on job to replace previously diagnosed parts. Found the bearings are bad on washer too.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Luling, TX 78648
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not allowing selections, upon inspection found no power to console. Replaced console and tested unit, all functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Austin, TX 78704
Jacob
Job Details: 09/03/2021
Arrived onsite to replace adjuster kit in the unit. Replaced adjusters. Tested the rack. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/03/2021
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78757
David Z
Job Details: 09/03/2021
Arrived on site to follow up on washer that was going off balance and making noise. On arrival I found the tub hanging to one side. I opened the unit and found the suspension rod in the front left had broken through the pocket on the tub. Called NEW tech line and reported.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Copperas Cove, TX 76522
Al
Job Details: 09/03/2021
"Arrived on site and inspected side by side refrigerator crisper drawer issues. Customer advised the delivery drawers seem to scrape when loaded and when opened. He advised he applied cooking spray and drawers seem to do better. I advised with this model the drawers dont have rollers for the drawers. He didnt want he holders, he said his solution would be fine. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/03/2021
"Arrived on site to install previously diagnosed part. Removed actuator and installed new actuator. Ran diagnostics and washer filled, agitated, drained, and spun. Washer is running as designed. Job completed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found the drum liner was off causing issue, replaced drum with new drum and moved hardware. Al functions worked with no issues. Run cycle with no gaps. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Cedar Park, TX 78613
David S
Job Details: 09/03/2021
"Arrived on site for UNIT NOT DRYING THE DISHES ALL THE WAY-ADVISED ON RINSE AID USE. We up unit into diagnostics found no codes stored. We ran unit through diagnostics cycle and found all functions working except the heating element after cleaning out hard water build up out of filter.Upon further inspection found the element broken. office to reschedule ; ordrng 1 W10518394 (Heating element)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer and found customer has a audio recording of noise during agitation. Inspected and Gearcase assembly and found shield is worked upwards and making contact with belt pulley. Used heat gun to reshape shield, noise should stop now, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78748
Robert
Job Details: 09/03/2021
Arrived on job for complaints of noise . Unable to duplicate error.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and ran a calibration cycle to confirm washer is operating properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78705
Jacob
Job Details: 09/03/2021
Arrived onsite for unit not washing the dishes. Tested unit in automatic diagnostics and found that the sump and motor is not working to spray the water to clean the dishes. Order new sump and motor. Office to reschedule ; ordrng 1 W10837401 (pump&motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB7
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/03/2021
"Arrived on site for refrigerator having odd oder . Inspected unit and work area. Checked back of unit for insulation break down, checked good. Found unit not connected to water. Attempted to identify oder, no smells at time of service. Recommend to remove water filter since not in use. Found temperature within range. Found RC door cam broken and RC door not closing properly. Will need to replace door cam to repair. Removed door to gain access to cam. Removed failed upper and lower cam. Added grease to cam for smooth closer and to help cam last longer. Tested door operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78758
Scott
Job Details: 09/03/2021
"Arrived on site for dryer not tumbling . Found no motor pulley , also found motor pulley sheared off . Replaced motor pulley and idler pulley and belt . Unit is now operating and drying properly . No lint build up at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Scott
Job Details: 09/03/2021
"Arrived on site , replaced ice maker with all of icemaker kit . Ran a harvest test , all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a microwave with the bottom light not turning on. I gained access to the bulb socket and found the harness burnt to the socket. I then checked voltage to the socket and found the control not sending any. This indicates a faulty control. In order to fix, we would need to replace the control, harness, and the socket.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Riesel, TX 76682
Tyler
Job Details: 09/03/2021
Arrived on site for washer not functioning correctly. Upon arrival I entered diagnostics and found f7e1 error. Upon further inspection I found actuator had come completely uncounted from gearcase. I replaced actuator and reassembled and tested unit. Found washer now fully functioning as designed and no leaks during repairs. call complete ; ordrng 1 W10913953 ((311239/cook)usd part from this call dont order! Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Robinson, TX 76706
Tyler
Job Details: 09/03/2021
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78759
David Z
Job Details: 09/03/2021
"Arrived on site to follow up on dryer making squeaking noises. Replaced bulkhead, drum, motor, wheel and retested. Verified with customer present no further noise remains. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for the unit having issues with not starting a cycle. Checked error codes and got F5E1 lid switch F0E3 over load F2E1 UI stuck button. Erased codes and tested the unit in automatic unit and unit passed with no issues. Unplugged the unit to give a fresh restart. Started the unit in a quick wash cycle. Unit sensing and filled with water and agitated with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator ice bin with clumps of ice. Upon further inspection, I found at the back left corner of the ice bin is where the ice is clumping up from water leaking from the ice maker. I removed the bin and tested the ice maker and once it filled with water it began to leak at the back left corner. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to reset the controls. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109BSS00
Near Austin, TX 78734
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of microwave not functioning properly. Found keyboard error code F2E1. Touchpad was locked and not allowing to reset codes. Also found that microwave would heat, but when on the display would not be functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/02/2021
"Arrived on site for refrigerator door handle loose. Inspected unit and work area. Found door handle screw in place. Tightened screw and checked all other door handles. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 09/02/2021
"Arrived on site for fridge leaking . Found ice maker fill tube too short . Water is leaking on to floor of freezer . Added longer fill tube from truck stock . Ran harvest , water is properly hitting icemaker cup and filling tray . No outhe leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Creek, TX 78612
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not washing correctly. Looked under the unit and found that the actuator was the wrong one from the factory. Replaced actuator with the correct one. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
GE DISHWASHER
Model GLD4500V00BB
Near Manor, TX 78653
Matthew
Job Details: 09/02/2021
Arrived onsite for dishwasher with damaged door. Upon inspection found door had hinge and door frame damaged. Made adjustment to hinge and although still bowing slightly the door does close properly. Tested unit and completed test cycle without issue. Since unit is currently functioning properly customer will hold off on hinges and door replacement. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Tommy
Job Details: 09/02/2021
"Arrived onsite for dishwasher not draining, upon arrival found unit knockout was not knocked out knocked it out and tested unit is now operating as designed. Job Completed."
We serviced a
LG DRYER
Model DLE2250W
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/02/2021
Arrived on site for dryer having long dry times and moisture buildup in unit. Inspected unit and work area. Checked venting and found standing water in vent. Tested dryer operation and found dryer heating. Informed customer on venting.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, TX 78611
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for leaking from front of unit, upon inspection found the unit was leaking due to calcium buildup on bellow, replaced bellow and instructed customer to clean door. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, TX 78628
Lou
Job Details: 09/02/2021
"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I found the unit turned on in Bake mode at 400 degrees. Customer advised that its been tripping the breaker at 400 degrees but doesnt reach preheat every time. I turned the unit off and placed it in diagnostics and checked error codes and found none. Pulled unit from the cabinets and placed on my oven dolly. Turned the unit back on in Bake mode at 350 degrees and tested voltage to the elements and all are getting proper voltage. Turned unit off and tested ohm readings at the bake/broil elements, blowers, lights, convection fan, thermostat and all are within range. Checked voltage at mentioned components and all are receiving proper voltage. Inspected all wiring and Amin control and found no breaks or damage. Unit is operating as designed. I recommended that the customer have a licensed electrician inspect the breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Kevin
Job Details: 09/02/2021
"Arrived on site and inspected refrigerator and found it is unplugged, reconnected power and found test 128 shows software version 700. Requested that customer call office tomorrow to see if refrigerator started cooling. If not a sealed system repair may be needed, if is is cooling customer may need to wait to see if a defrost issue is the problem and reschedule and prescreen for it when confirmed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Hutto, TX 78634
Wesley
Job Details: 09/02/2021
Arrived onsite and delivered new shelf. All checks good.
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Burnet, TX 78611
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose an oven that is not heating properly. Found bake element failed and it will need to be replaced to complete repairs.; ordrng 1 WPW10207397 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for not dispensing ice, tested unit a found a clump of crushed ice in ice chute, removed clump, unit is now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Seguin, TX 78155
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for the glass separating, upon inspection found the glass adhesive coming off causing issue, ordering cooktop. Office to reschedule ; ordrng 1 W11051484 (COOKTOP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found freezer section frosted completely, instructed customer to defrost completely before repair, heater tested good. Ordering control. Office to reschedule ; ordrng 1 W11265218 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to replace previously diagnosed gear case, replaced gear case, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Jarrell, TX 76537
Tyler
Job Details: 09/02/2021
Arrived on site to install previously diagnosed door strike. Upon arrival I installed Anita park I reassembled and tested the unit and a manual diagnostics as well as customer selected cycle and found the door is not latching as designed and allowing washer to cycle through settings. No leaks during repairs. call complete
We serviced a
KENMORE WASHER
Model 110.2125211
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/02/2021
"Arrived on site for washer shaking and having oil leak from bottom. Inspected unit and work area. Found drain line not zip tied in. Found tub not setting level in unit. Found failed suspension rides. Found major oil leak from gear case. Performed diagnostics mode and checked fault codes and found none. Ran automatic test cycle and found grinding noise in agitation cycle. Will need to replace gearcase and suspension rods.
We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, TX 78723
Scott
Job Details: 09/02/2021
"Arrived on site to replaced valve . Double checked diagnostics. Found safety t-stat had blown . Didnt need valve . Preheated oven , all checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
GE MICROWAVE
Model JNM1851SM2SS
Near Killeen, TX 76542
Tyler
Job Details: 09/02/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival reconfirmed issue and installed needed parts. After reassembling I tested unit and found unit fully functioning as designed call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Temple, TX 76504
Tali W
Job Details: 09/02/2021
"Onsite for fridge FC light out and RC top lights dim. Found FC light being out causing lights in RC to dim. Freezer led module was difficult to remove due to being foamed in.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for the door being hard to open on the freezer. Door was a little difficult to open and close. The left rail looked like it had a baring missing in it. Ordered new slides. Rescheduled with customer ; ordrng 2 13055901 (slide)s
We serviced a
MAYTAG WASHER
Model MVWB950YW1
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that a large amount of water is leaking from the bottom of the unit while in use and after approximately 24 hours of no use, water leaked out while not in use. I tilted the unit back and found that the bearing seal is bad and is the cause of the leak.Unit left unplugged and water turned off at the wall for safety. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to Inspect unit for not producing ice, upon inspection found the valve was not opening due to a bad solenoid. Replaced valve and tested. No problems found. No leaks found when tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS
Near Austin, TX 78732
Robert
Job Details: 09/02/2021
Arrived on job for complaints of no lights. Found the module hav failed will need to replace at least 3 modules. ; ordrng 3 W11462342 (MODULE)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78626
Tommy
Job Details: 09/02/2021
"Arrived onsite for door falling apart. Upon arrival found unit exterior black glass out of position, ordering along with name plate office to reschedule upon arrival of parts.; ordrng 1 WPW10535776 (Door glass exterior black) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, TX 78681
David S
Job Details: 09/02/2021
We performed a temp test in freezer and found it to be normal. We put unit into diagnostics found error code e5 bad ice maker thermistor. We gained access to ice maker and uninstalled it and installed new one. Then tested new ice maker found no leaks and the ice maker is going through all of it cycles normally,Job complete."
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Austin, TX 78703
Matthew
Job Details: 09/02/2021
"Arrived onsite for washer error codes. Upon arrival put unit in diagnostics and found stored error code F9E2 drain issue, 9/1 long drain, LF and 6/1 communication error. Removed panel and accessed drain pump. Drained water and removed filter. Found filter completely clogged. Removed buildup and tested. Unit would not go into an auto diagnostics test so manually tested fill, spin and drain. Unit seems to be functioning properly. Customer will monitor and if needed replace drain pump.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78628
Lou
Job Details: 09/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they just moved in and are renting and they found the dishwasher with water in the tub when they moved in. I checked the dishwasher drain pump by pressing cancel and it came on as designed. I checked the knockout plug in the disposal and found it still intact. Removed the plug and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Spicewood, TX 78669
Brandon
Job Details: 09/02/2021
"Arrived on site for customer complaint of unit not cooling, found leak in evaporator, I replaced evaporator, charged unit, tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details: 09/02/2021
Arrived on site for washer not draining or unlocking lid. Upon arrival found f9e1 error was the only code present. After further inspection I found drain motor had failed. After replacing the drain pump I reassembled and tested washer. Found it would allow lid to unlock and I was able to verify unit now fully functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model GGG390LXS05
Near Austin, TX 78702
Scott
Job Details: 09/02/2021
"Arrived on site for lower oven not heating . Found bake igniter had failed . Replaced igniter and ran preheat .No gas leaks detected at time of service. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HES
Near Belton, TX 76513
Tali W
Job Details: 09/02/2021
"Onsite for fridge leaking water from water filter and upper fridge freezing. Found filter head leaking even without filter connected. Ordering filter head, filter backing, pressure regulator, water line, and dual valve (hard water build up). Returning with filter and damper. AUTHO. Office to reschedule. ; ordrng 1 WP67004106 (Filter head) and 1 12688503 and 1 WP67005154 (Dual valve) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 09/02/2021
Arrived on site for cooktop with gas smell after turning cooktop off. We lit all cooktop burners one by one and turned then off one by one no gas smell. We turned oven on bake it lit and we monitored it for 20 minutes gas detector did not detect any gas. We explained to customer how the oven operates customer understood. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/02/2021
"Arrived on site Inspected Washer and found blue wire to drain pump is broken. Replaced connector and drain pump is still not getting voltage. Replace control board and verified voltage connection on control board is good. But still did not find any voltage to drain pump. Wiring has another failure somewhere else. A new harness will be needed, will also bring back drain pump another control just in case.; ordrng 1 W11399443 (Control) and 1 W11545744 (Harness wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Kyle, TX 78640
Kevin
Job Details: 09/02/2021
"Arrived on site to inspect washer and found basket and tub are seized to shaft.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for cooling issues and low ice production, tested unit found RC evap frozen over, clear frost and found bowed drip pan and evap thermistor out of range, recommend replacing evap motor with harness and drip pan and motor support, ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness) and 1 WPW10389152 (Support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Del Valle, TX 78617
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not making ice. Tested the unit and ice motor was working. Upon further inspection. Found that the water from wall was turned off. Tested ice maker once again. Ice maker called for water and ice maker filled with no issues. Ordered new drawer for replacement. Office to reschedule ; ordrng 1 W10662133 (pan-crispr)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found unit would need interlocks and switches and control for f1e4 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78747
Luis
Job Details: 09/02/2021
"Arrived on site for not dispensing ice. Diagnosed shaft on auger motor stripped causing impeller to consistently spin,replaced divider,impeller and motor tested ice dispenser unit working as designed."
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Temple, TX 76504
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed parts. Replaced inner glass. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78747
Luis
Job Details: 09/02/2021
"Arrived on site for no ice and lights. Diagnosed ice build up in light switch,removed ice build up adjusted freezer door tested light operation good tested icemaker passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 09/02/2021
Arrived on site for Dispenser not closing. Inspected dispenser and found door not closing.Gained access to the dispenser and uninstalled unit and installed new unit. Ran unit through diagnostics cycle found unit operating as designed. While performing repairs found hing pads missing ordering new ones. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, TX 76522
Al
Job Details: 09/02/2021
Arrived on site and inspected washer leaking. Confirmed the complaint and found the valve was defective causing the leaks. R&R the valve and unit tested properly without any leaks. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, TX 76522
Al
Job Details: 09/02/2021
I was told to have the customer fill the unit 1/2 way with towels. Unit filled, agitated and filled just as designed. Machine is working as designed. To get more water we need to add more clothes. Unit working as designed. Job completed"