Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator ice maker not working properly. Ran diagnostics #120 tested good #97 and no water came out heard the valve kick on but no water. Saw a little ice build up on ice maker fill tube. Ordering valve and fill tube. ; ordrng 1 W11312191 (valve) and 1 W11366500 (FILL TUBE )

Near Coolabuah Ave, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER WHIRLPOOL WFW6620HW0 "Arrived onsite for the washer displaying an F8E1 error message again. I confirmed the error code and deleted it. I ran diagnostics steps 1, 2, & 3. I found the hot water valve failing again. The valve would open for 3 seconds and then partially shut with 125VAC to it only passing a small amount of water thru and the coil would start humming loudly. I could disconnect the molex connector from the valve and then plug it back in and the valve would open again fully for 3 seconds again. It was too late to call techline. I explained all of this to the customer and that we would be in contact tomorrow during normal business hours. Ordering c-notes.; ordrng 1 C-NOTES (CS TO CALL TECHLINE ABOUT THIS ISSUE.)"

Near Blue Ridge Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE334DSS0 "Arrived onsite for unit not powering on. Found panel to be failed, found panel under 5yr warranty. Replaced panel and tested good"

Near Appletree Ln, Austin, TX 78726
Lou S.

Lou S.

WASHER LG WT7200CW "arrived on site to inspect washer error code. Upon further inspection, I found error code E0-drain pump. Also, I found that und that the basket was full of water to the tub ring. Using my wet vac, I removed the water and tested the unit. When the drain pump was to come on, it made a humming sound and the remaining water drained out. I removed the drain hoses and inspected the drain pump. I found that the propellers were difficult to turn as if something was wedged inside. I could not see anything inside though. I advised the customer that the unit will need a drain pump and I would have to order it. I advised that the earliest I could get back would be 11/12/19. Customer contacted the office to get an earlier date. I’m ordering the drain pump and office to schedule return service. No water leaks observed during service, unit left unplugged for safety.; ordrng 1 5859EA1004F (DRAIN PUMP)"

Near Tahoka Daisy Dr, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on job for complaints of noise. Found that the evaporator motor causing noise. Fan sent was defective. Ordered new motor with harness. ; ordrng 1 W11178684 (FAN MOTOR )

Near Red Rd, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for water leaking and temp issue. Found frozen drain obstruction in drain,removed obstruction checked water flow through drain good. Upper portion on fresh food reading 33° middle section 37° and lower 38° with setting set at 35° advised customer to store produce and vegetables at very bottom drawers and fruit closure to middle section"

Near Bernia Dr, Austin, TX 78739
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and tested operation. I found evaporator frozen again and unit will not defrost. I found no voltage getting to heater. Tested voltage at control and found to be good on the heater circuit. Tested at connections and found wire not locked into molex at the fresh food liner ceiling. Pushed wire into molex and tested. Unit now defrosting. Job complete

Near Co Rd 212, Bertram, TX 78605
Richard P.

Richard P.

DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer push start switch not working. Upon inspection found that the switch had fallen off. Took control panel off and reattached start switch and dryer tested good. Heating good. Complete

Near E Common St, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found refrigerator is unplugged, refrigerator has been off for several days. Apartment maintenance reports that compressor was hot to the touch and it was not running. there was very little amp draw. Interior temperature was 60° spoke with LM and sent a picture of evaporator after running it for 20 minutes, with no frost pattern. A new compressor will be needed to correct the issue.; ordrng 1 SEALEDSYSTEM and 1 W10143759 (drier (service)) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator)"

Near E Hwy 290, Austin, TX 78736
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Arrived on site and found refrigerator has not been defrosted, attempted to remove rear panel in freezer and vent cover broke. Requested that apartment maintenance have the roof raider completely defrosted on the return visit, not in the process; ordrng 1 13024803 (grille) and 1 W10308414 (cover-evap)"

Near E Hwy 290, Austin, TX 78736
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer filling issues.Service tested the unit and unit did not fill in required time. On step 4 of diagnostics he flow of water was non existentUnit will need a valve to complete the repair.All water lines were dry at the time of service.NEEDS MORE WORK Customer rescheduled for 11/11/19.Needs AM appointment ; ordrng 1 W11165546 (VALVE)

Near Cloud St, Lampasas, TX 76550
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEE730H0DW0 "Arrived on site for customer complaint of right front burner staying on high, found faulty switch, I replaced switch, unit tested good."

Near Dry Gulch, Wimberley, TX 78676
Clif L.

Clif L.

DRYER HOTPOINT HTDX100ED0WW Arrived on site to inspect and clean dryer. Expected unit and found no worn out parts or mechanical failures. Performed thorough cleaning on dryer and tested unit. Found all is functioning properly at this time.

Near TX-71, Smithville, TX 78957
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived onsite to replace the previous diagnosed parts. I replaced the external drain pump and the lower harness that was sent to the customer by whirlpool. I ran the diagnostics cycle to test the unit. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. I did advise the customer to change the water supply line out from copper to a flexible line because copper is prone to leaking at the fittings. Call complete.

Near Timber Creek Cove, Round Rock, TX 78665
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for ice machine running all the time. Tested and inspected unit and found unit making ice and all operations are normal. Unit is operating as designed. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Hurst Creek Rd, Lakeway, TX 78734
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW2 "Arrived on site found evidence of water leaking around valves, water trails down the inside panel, took pictures. When both hot and cold water manually and could not duplicate water trails. Replaced the valves and its housing, ran hot and cold water again in manual to ensure repair. No water leaks from connections at time of service, job complete"

Near Michael Dale, Austin, TX 78736
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for noisy operation. The customer and I listened while the unit was running and I explained to the customer that the freezer fan she’s hearing is normal operation. All water connections are dry.

Near Oak Ln, Liberty Hill, TX 78642
Andy  B.

Andy B.

WASHER LG WM8000HVA.ASSEEUS Called both numbers on file when on the way with no response. Arrived and worker let me in the diagnose washer. Found failed bearings. Had spoke with CS prior and quoted to worker which texted customer $729.99 plus tax customer responses back that they are declining service. I then attempted to collect service fee and was instructed that customer will not pay service fee. Office to reach out to customer on service fee. No water leaks present at time of service.; ordrng 1 SEENOTE (SERVICE FEE)

Near Two Coves Dr, Austin, TX 78730
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for customer complaint of low water flow and hollow ice, found water filter was restricting flow, instructed customer to replace filter."

Near Fischer Cove Dr, Wimberley, TX 78676
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8500DW0 Arrived onsite for the washer making noise when spinning. Installed new gear case and basket and ran a calibration and washer tested good. Noise is gone and no leaks detected.

Near Napoli, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Ran diagnostics E2 error on icemaker,ran harvest test failed diagnosed failed icemaker,tested ic box fan weak air flow. Diagnosed unit will need an icemaker and fan motor. Installed a new icemaker and fan,reset power to unit to clear error code,ran harvest test passed,ran icemaker test no errors,test fan good air flow,ran fill test passed. Repair covered under AUTHO KMYWW00APL1; ordrng 1 CNOTE (AUTHO KMYWW00APL1)"

Near Glenhaven Cir, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Checked low side pressure,reading -20 checked evaporator found speckles of dye on black tape on inlet to evaporator,called techsupport with findings,per tech support replaced evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly Sr#7726046931; used 1 WPW10143759 (DRIER UV) from stock"

Near Sommerland Way, Austin, TX 78749
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DS01 Arrived on site to test unit for unit giving shorted keypad error code. Replaced console , test unit and unit test good job complete

Near Resaca Blvd, Austin, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE AMANA AMV2307PFS Arrived on site for microwave having F1-E4 error code. Performed diagnostics and tested microwave by heating a cup of water. First test worked as designed. Tested again with opening and closing door. Found turn table not activating intermittently and heating intermittently. Found when slowly shutting door error F1-E4 would appear. Found switch assembly not engaging correctly. Removed failed interlocks/ switch assembly and installed new. Tested unit and continued to open and close door. Found fault no longer appearing. All tested good.

Near Old Peak Rd, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator making noise. Tested and inspected unit and found damper control abnormally loud. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Whitebead Trail, Austin, TX 78734
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS03 Arrived onsite for the oven to finish troubleshooting and replace the possible per diagnosed parts. I found L2 burned off of the TOD and the TOD open. I replaced the TOD and repaired the wire. I tested the oven and found the breaker tripping after about 4 seconds but the control panel never came on. The control panel was on prior to replacing the TOD. I checked the L2 circuit and found the relay on the AM stuck closed. I replaced the AM and retested with the same results. The breaker trips after about 4 seconds. I can find nothing else wrong with the oven and advised the customer to have an electrician test the breaker. Call complete.

Near Arbor Ct, Round Rock, TX 78681
Arthur B.

Arthur B.

RANGE AMANA AER6303MFS2 "Arrived onsite for customer complaint of UI paneL and control scorched. Confirmed findings. Found no shorts on infinite switches. Call WPL Safety SR#7726231390 Amanda and advised to continue with repair since in warranty. Ordering knob,Control and Console to complete repair. OF to R/S. Unit unplugged at this time.; ordrng 1 W11247313 (panl-cntrl) and 1 W11297545 (cntrl-elec) and 1 W11409244 (KNOB)"

Near Tynes Rd, Lorena, TX 76655
David  Z.

David Z.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that had leaked on the left side. Performed diagnostic and was able to trace a trail coming from the dispenser tray. Customer said that has only happened once so far as well. Replaced dispenser. Retested unit and was not able to see water leaks anywhere. All is working as designed. Call complete.

Near Justin Ln, Austin, TX 78757
Robert J.

Robert J.

DRYER WHIRLPOOL WED92HEFW0 Arrived on job for complaints of u it not heating. Tested unit. Found that heating element was open. Replaced heating element. Tested unit. Unit test good. Advised customer that the vent hose needs to be cleaned for better performance. Job complete

Near Sea Breeze, New Braunfels, TX 78130
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL JDB8910AWS Arrived on site and replaced control. Unit is now repaired Nd operating as designed

Near W 5th St, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for faulty control,customer requested deli control be replaced also,installed updated control kit and deli control. Powered unit on tested unit unit powered on and cooling correctly.

Near Kinney Ave, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site, replaced drain tube and both slide rails. Defrosted refrigerator, all check in good. No water leaks detected at time of service . Job complete ."

Near Berkman Dr, Austin, TX 78752
Brandon C.

Brandon C.

RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site for customer complaint of left burner no shutting off, found faulty valve. Customer broke two knobs trying to turn the valve off. Ordering knobs and valve. ; ordrng 2 5304504839 (knob)s"

Near Buttercup Ln, Wimberley, TX 78676
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site customer complaint was kept popping up error message for low flow put in test mode ran unit numerous times test of the water can I find anything else wrong with the unit All Lines are dry

Near Sabine Cir, Temple, TX 76504
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for no ice condition. Tested unit in diagnostics and the icemaker would not cycle. Inspected unit to find broken wiring in the freezer door as the wiring goes through the hinge. This is preventing power from getting to the icemaker. Office will contact manufacturer for assistance.; ordrng 1 COSTAPPROVNEEDED and 1 LW10691266 (dor-fip)

Near Sarazen Loop S, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOD97EC0HZ00 Arrived on site for “noisy operation and lower oven shuts off” complaint. Inspected unit and could not duplicate issues. Unit is performing as designed.

Near Brinwood Ave, Austin, TX 78704
Wesley P.

Wesley P.

DRYER LG DLEX3700V Arrived onnsite and found loose wire at power block was causing start issues. Advised customer on power supply and breaker location. Repaired unit. No parts. All checks good.

Near Peregrine Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER MAYTAG MEDB725BW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could not duplicate the noise. I disassembled the unit and found the idler pulley wheel corroded to the axle and did not move freely. Also, found that the blower wheel belt is badly cracked and about to break. I advised the customer of my findings. I removed and replaced the dryer repair kit; 4 rollers, idler pulley roller. The belt from the kit is too small and a belt will need to be ordered. I am ordering the drive belt and blower belt. Due to poor service in the home, I advised the customer that I would call them with a date return service. Once I had a date, I contacted the customer and left a message advising I would return on 11/12/19. I advised customer to contact office if the date was not good. No lint observed during service.; ordrng 1 WP8544742 (belt) and 1 WPW10136934 (belt)"

Near Silver Creek Dr, Leander, TX 78641
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for “F2E1 error code” complaint. Per previous diagnosis. Removed and replaced touch membrane. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Robert Browning St, Austin, TX 78723
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, I placed the unit in diagnostics showing error codes F4E3, F3E3, F10/E1. Cleared the codes and continued with testing. When the water began to dispense, the valve sounded as if it were struggling to operate. I opened the door and front und no water. I checked the water under the sink and found the water turned off. I turned the water on and retested the unit and it operated as designed with no error codes. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Arrow Point Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site to replace motor, found new motor was damaged in box, fan blade would not spin freely. Also found issue is the gearcase needs replacing due to shaft being bent and tub not spinning properly. Ordering motor and gearcase. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10870913 (gearcase) and 1 W11026785 (motor-drve)"

Near Wood Glen Dr, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER LG LDT7808ST.ASTESNA Arrived on site to test unit for unit not starting. Test unit and found bad latch. Replaced part Assy test unit and found unit working as designed. Job complete no leaks present at this time.

Near Sundara Dr, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for cooling issue and no ice. Found unit not freezing correctly in freezer. Ran diagnostics compartment thermistor reading 27 Evap thermistor reading -38° diagnosed unit will need thermistor harness,evaporator cover and main control. ; ordrng 1 W11177683 (COVER EVAP) and 1 W11204566 (HARNESS) and 1 W11333076 (CONTROL)"

Near Padua Dr, Austin, TX 78739
James C.

James C.

ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived on site and installed new compressor, hot gas loop, evaporator, condenser, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.75 oz 134a. Tested for proper cooling and found evaporator maintaining proper frost pattern. Unit tests good. Job complete"

Near Hi Cir S, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8000DW4 Arrived on site and found dryer is not heating airflow has been corrected since last visit. Disassembled dryer and spoke with tech line and checked all components and found wiring harness it’s not carrying power to element under load. Advise customer not to use dryer until repairs completed. Tech line recommended replacing harness SR 7726320605; ordrng 1 W10901572 (HARNESS)

Near Dark Horse Ln, Buda, TX 78610
James C.

James C.

WASHER WHIRLPOOL WTW5640XW0 "Arrived on site and tested operation. I found faults for lid lock, speed sensor and control failure for motor circuit. Inspected latch assembly and found no issue with strike and no broken parts on lock. Inspected drive system and found oil leaking from gear case. Unit will need new lid lock and gear case to repair. Additional parts may be required once gear case repaired due to errors in control.

Near A Rd, Burnet, TX 78611
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Unit is under warranty see SD-QuickPic. Arrived on site for refrigerator not making ice. Tested and inspected unit and found issues with ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Serene Estates Dr, Austin, TX 78738
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for MW not starting and flashing error code. Found frame where inter locks are attached was bowed not allowing bottom switch to be depressed properly . Reshaped lip and now getting proper contact . Unit is heating per WP specs . Job complete

Near Pfluger Farm Ln, Pflugerville, TX 78660
Lou S.

Lou S.

COOKTOP WHIRLPOOL KICU500XBL01 "arrived on site to inspect cooktop error codes. Upon further inspection, I tested the unit by placing a pan of water on each burner and they all operated as designed with no error codes ever appearing. Per service pointer #W1056232A, whirlpool recommends replacing the module if any error code appear.

Near W Dorman Dr, Austin, TX 78717
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED5620HW0 Arrived on site for noisy operation. The customer and I turned the unit on and observed the unit. The customer pointed out a rattling/buzzing type of noise. When I pressed on the door at about 9 o’clock the noise went away. I opened the door and tighten all the screws on the face of the dryer and on the door of the dryer itself. Then I loaded some towels into the dryer and the operations are now quiet. Dryer and house venting are new and clean.

Near Cascata Way, Andice, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not igniting. Yes unit and found wire connection to bake ignitor not connected. Secured connection test unit and unit test good job complete. No leaks present at this time.

Near Manchaca Rd, Austin, TX 78745
Lou S.

Lou S.

DRYER MAYTAG MEDB855DC4 "arrived on site to inspect dryer not powering on. I verified voltage at the outlet, terminal block and control. Following the tech sheet, I tested the connections at the P8, P9, P2, & P14. My testing led me to replace the main control. I disassembled the unit and found a large amount of lint built up in the cavity of the unit. I removed the line and tested the cutoffs and found them open. I tested the element and it was open. I tested the fuse ad it too was open. I contacts the office and got authorization to replace the mentioned parts (MS). I removed and replaced the cutoffs, fuse, element, and control and retested and the unit still did not power up. I went back to the tech sheet and rechecked the previous points for voltage and in test #7 under ACU power test, I checked voltage and it showed to replace the UI. I contacted the office (SC) to get authorization and was advised that it was denied and the extended warranty would be in contact with the customer i

Near Waterfall Ave, Leander, TX 78641
Andy  B.

Andy B.

OVEN KITCHENAID KEMS378SBL04 Arrived on site for oven not heating to set temperature. Tested and inspected unit and found failed bake element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time. Customer paid in full on CC.

Near Long Wood Ave, Lakeway, TX 78734
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived to inspect side by side refrigerator with light issues.R&R the freezer light and unit lights flickered.Removed the refrigerator light and unit now works as designed.All water lines were dry at the time of service.Job complete"

Near Sandyford Ct, Killeen, TX 76542
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer drum not moving. Removed back panel and found screwdriver lodged in blower wheel. Removed screwdriver and reassembled and tested. Tested unit. Dryer now works as designed. Dryer vent and lint trap was clean of lint at time of service.

Near Breezy Dr, Waco, TX 76712
Kevin B.

Kevin B.

RANGE WHIRLPOOL WEE745H0FS0 "Arrived on site, customer only wishes to purchase a part, quoted for a new knob $31.56 in order to only have one charge on the customers card combined part cost with labor from 239036"

Near Groundhog Way, Austin, TX 78744
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW5000DW Arrived on site customer complaint was washing machine was leaking found that it was one of the hose had a hole in it parties to be ordered and replaced; ordrng 1 W10763259 (hose)

Near S 18th St, Temple, TX 76501
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer getting too hot and shutting off. Upon further inspection, I verified ohms to the element, cutoffs, fuse and voltage to the timer. I contacted Techline and spoke to Andy and he advised to run the unit with some towels inside and when the unit shuts off check voltage at the terminal block. He advised that either the motor is over heating or the harness is getting too hot. Provided File #7726324605. I placed some large items in the unit and turned it on for 20 mins with low heat. After approximately 7-8 mins the unit shut off, but the timer continued to run. I advised the customer of my findings and recommendations provided by tech service. I am ordering the motor and harness ad schedule return service for 11/12/19. Customer requests afternoon appointment after 1PM.; ordrng 1 279827 (motor!dryer) and 1 W10704067 (harns-wire)"

Near Millcreek Ln, Leander, TX 78641
Paul R.

Paul R.

DRYER WHIRLPOOL MEDB835DW4 Arrived onsite for the dryer that is noisy. The customer had the dryer running when we arrived and the unit was sounding normal. I found the dryer displaying an AF. The customer stated the unit has long dry times. I explained to the customer the AF was an air flow issue and the vents need to be cleaned. The customer heard the noise start when the washer went into a spin. I explained to the customer that the noise she was hearing was the washer. I checked the airflow temps and found the temperature setting idle with the flex hose connected. I advised the customer to have the vent cleaned. Call complete.

Near Gattis School Rd, Hutto, TX 78634
Jonathan  S.

Jonathan S.

WASHER GE GTWW180SSJ0WW "Arrived on site for washer not spinning. Performed diagnostics mode and found motor activating but not turning wash basket. Gained access to mode shifter and motor. Found belt had came off pulley and motor. Inspected mode shifter and pulley. Found pulley nut loose. Found pulley nut will need to be tightened and belt placed back on. Tighten pulley assembly and installed existing belt. Tested spin and agitation cycles. All tested good, no water leaks detected.

Near Candle Ridge Trail, Georgetown, TX 78626
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for unit not heating properly. Found customer had recently changed her liner at bottom of oven. Liner is too big covering vent holes not allowing heat from burner cavity to enter oven. Recommended trimming down liner. Preheated oven to 350. All is checking out normal once liner was removed. No gas leaks detected a time of service job complete

Near English Rose Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

DRYER WHIRLPOOL LDE482 Arrived on site for dryer with loud noise. Tested and inspected unit and found failed pulls wheel quoted customer and replaced failed part. Tested unit and found failed rollers and shafts and customer would like belt replaced as well. Quoted customer $229.99 service and labor $104.47 parts $27.59 tax for a total of $362.05 customer approved estimate. Office to schedule to work with customer schedule.; ordrng 2 12001541 (ROLLERS )s and 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WP6-3129480 (SHAFT )s

Near Lockleven Loop, Austin, TX 78750
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Bellaire Ave, Lampasas, TX 76550
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on job for complaints of no power. Found the terminal block damaged. Replaced terminal block and fuse.

Near Springtown Way, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC500VW1 "Arrived on site for washer continues to fill when powered off. Customer stated that water was off and when on water will continue to drip. Gained access to inlet valve and found faulty solenoid on valve assembly. Removed faulty valve and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks detected. Paid in full on check # 4991."

Near Shady Oak Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED97HEXL1 Arrived on site and found unit making back pressure rattle from poor airflow. Advised accordingly. Customer requested general maintenance. Unit is now operating as designed.

Near Las Brisas St, West Lake Hills, TX 78746
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED6620HW0 Arrived on site for “noisy operation” complaint. Inspected unit and found motor bracket to be loose from frame. Tightened bracket mounting screws. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Montview St, Austin, TX 78756
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on site to diagnose a refrigerator that was making some fan noise when turning on. Performed diagnostics in both the inlet valve and compressor fan. Noises are normal and nothing abnormal found. Everything is working as designed. The cabinet is rather echoey and there isn’t much in the area to reduce noise. No repairs necessary. Call complete.

Near Highland Pass, Austin, TX 78731
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site to test unit for display not being able to go up with touch screen. Replaced console test unit and unit test good job complete.

Near Swallowtail Dr, Austin, TX 78737
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived onsite for the refrigerator dispenser cover broken. Upon inspection found that the cover was broken. Replaced cover with new and put on new overlay. Tested dispenser and it tested good. Complete

Near Bentwood Dr, Spring Branch, TX 78070
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DC0 "Arrived on site to install previous diagnosed parts. Removed failed gearcase and installed new. Removed failed valve and installed new. Performed diagnostics mode and checked fault codes and found F0-E3, cleared fault code. Ran calibration cycle. Tested automatic test cycle and monitored for leaks. All tested good, no water leaks detected."

Near Sachen St, Georgetown, TX 78626
Arthur B.

Arthur B.

DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer not taking too long to dry. Tested unit and found no air flow coming from house venting on roof. Advised to have roof venting checked and cleaned for proper air flow. Dryer heats and tumbles as designed. No other issues found.

Near Patricia Dr, McGregor, TX 76657
Jonathan  S.

Jonathan S.

FREEZER FRIGIDAIRE LFFH17F3QWC "Arrived on site for standup freezer not freezing. Performed diagnostics and found lights coming on when door is opened. Found compressor and fan not running. Gained access to temp control and jumped. Found fan running and compressor turned on. Found failed temp control. Removed failed temp control and installed new. Tested operation, all tested good."

Near Cherry Glade Trail, Georgetown, TX 78628
Tyler B.

Tyler B.

DRYER KENMORE 110.875716 "Arrived on site for unit not starting, found control to be good. Found thermal fuse open. Replaced with one from van . And tested good.

Near Rolling Oaks Trail, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site for unit not cooling . Found unit fan to be me turning on and off and was not replaced after being diagnosed first visit. Spoke with cs and will be handling ext warranty ; ordrng 1 CNOTE (OFFICE RS /AUTHO) and 1 W11036566 (motor-evap)

Near Lou John St, Austin, TX 78727
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE F6X2611PFE8 arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found gears for icemaker worn out. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Dead Pan Dr, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice and frost build up. Found frost forming on left side of top drawer and on cover,gasket sealing correctly,ran diagnostics ice box fan not running, icemaker passed all other test,E5 error timed out. Diagnosed ice box fan not receiving correct voltage,ice forming due to ice box not running and air migrating to freezer section. Ordering main control and ice box fan; ordrng 1 W10846539 (ICE BOX FAN) and 1 WPW10675033 (CONTROL)"

Near Tanglemede St, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on job to replace motor-evap. Replaced motor-evap. Tested unit. Unit test good. Job complete

Near Elm Creek Rd, Seguin, TX 78155
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for not cooling found compressor running and pulling amps, found evaporator with low pattern. Unit will need compressor and evaporator to complete. ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR) and 1 TJ90SF8404 and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Cahill Dr, Austin, TX 78729
Dylan  T.

Dylan T.

WASHER MAYTAG MVWX655DW1 Arrived on site customer complaint was making noise and not draining started taking the water out of the machine customer had a family emergency had to leave came back later on in the day empty all the water out of the machine pull the drain pump out found there was a needle stuck in the drain pump remove the needle replace the drain pump ran unit everything works great all lines are dry

Near Montrose Cir, Belton, TX 76513
David  Z.

David Z.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site to diagnose a washer that was stopping mid cycle on bulky / sheets. Performed diagnostics and found errors present for a slow / no fill, and a shifter fault. Ran through diagnostic cycle and found the unit was off level and banging around a lot. Calibrated unit. Cycle finished and error codes did not return. Leveled unit and tested. Unit was no longer banging around. Likely issue is that the large loads were causing the unit shake heavily and could have stopped it midncycle. If the issue persists again customer advised we would likely replace control, as all components are testing good, but I could not find any faults or broken parts at this time.

Near Ranch Rd 2222, Austin, TX 78731
Joseph C.

Joseph C.

WASHER MAYTAG MHW3505FW1 "Arrived on site for “unit shuts off after it comes on” complaint. Inspected unit and found F8E3 error code. Performed diagnostic test and performed as designed. Instructed customer to use less detergent. No leaks detected, at time of service.

Near Simond Ave, Austin, TX 78723
Dylan  T.

Dylan T.

DRYER MAYTAG MEDB765FW0 Arrived on site customer complaint was dryer sheet will get stuck between the tub and the dryer sometimes when I previously talk to tech-support they said there’s nothing they can do about it it’s just a known issue on some of their dryers

Near S Fork Cir, Belton, TX 76513
Arthur B.

Arthur B.

MICROWAVE JENN-AIR JMC2427DS02 Arrived onsite for customer complaint of wall microwave getting F6E1 Error. Uninstalled unit and removed top panel. Found magnetron shorted. Removed and replaced magnetron and inverter. Reassembled and tested unit with 1 cup of water for 2 mins. Water was boiling after time complete. No error code found.

Near River Rd, Gatesville, TX 76528
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX3 Arrived on site to replace housing and gasket. Replaced both parts test unit and unit test good job complete no leaks present at this time.

Near Buffalo Pass, Austin, TX 78745
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher with track issues. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Grant Cannon Ln, Austin, TX 78738
Jonathan  S.

Jonathan S.

DRYER GE DBSR463EG7WW "Arrived on site for for dryer continues to run until opening door. Performed diagnostics mode and tested. Traced voltage to timer not stoping cycle. Removed failed timer and installed new. Tested operation, all tested good.

Near Candle Ridge Trail, Georgetown, TX 78626
Richard P.

Richard P.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for the oven display not working properly. During testing found that that the buttons are not responding. Replaced console with new and tested. Everything checked out good. Oven is heating up and all button functions work properly. Complete

Near Orange Blossom, New Braunfels, TX 78132
Dylan  T.

Dylan T.

DRYER WHIRLPOOL MEDC465HW Arrived on site customer complaint was dry we’re not heat properly found the power cord not plugged in all the way we are just the dryer ready and everything else work great

Near W Post Oak Ave, Rogers, TX 76569
Lou S.

Lou S.

REFRIGERATOR LG LFXS29766S/00 "arrived on site to install an ice maker for the customer. Upon arrival, the customer provided an ice maker to replace the ice maker located in the freezer section. When I opened the box to the new part, I found that it was the ice maker that goes in the refrigerator section. I advised the customer of my findings and they will order the correct part. I provided the correct part number for the IM in the freezer

Near Cross Draw, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and replaced cosmetically damaged freezer door. All checks good. Unit is now cosmetically correct.

Near Guadalupe St, Austin, TX 78701
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF540PADW1 "Arrived to inspect dishwasher cleaning issues.Found through diagnostics test mode, the unit works as designed.Customer is experiencing clean issues due to loading and not using rinse agents.All water lines were dry at the time of service.Job complete"

Near CR - 4936, Kempner, TX 76539
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site and tested operation. I found unit making a thumping and popping noise when turntable running. I found wheels and track clean of debris. I found noise coming from motor. Installed new motor and tested. Unit tests good. Job complete

Near Lookback St, Burnet, TX 78611
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found condenser vibrating due to compressor running. Added sound insulators to condenser and found all is working properly at this time. No leaks were found at time of service.

Near Carrizo Springs Path, Manor, TX 78653
Al R.

Al R.

WASHER WHIRLPOOL WFW5620HW0 Arrived to inspect FL washer not spinning clothes properly.Confirmed the complaint and learned the customers are washing using excessive detergent and washing heavy loads.Ran diagnostics test mode and unit preformed all functions properly.All water lines were dry at the time of service.Job complete

Near E 6th Ave, Belton, TX 76513
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site for unit leaking water onto the floor. Tested unit to find external drain pump is not activating. Will need a new drain pump.; ordrng 1 1901A (pump)

Near Rio Gabriel Dr, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

MICROWAVE MAYTAG MMV4205DS0 7726292122Arrived on site customer complaint was microwave door was broken call the warranty company they said any pictures of the door to see if it’s covered or not took several pictures of the microwave door to upload to the warranty company if it is approved customer needs to be called reschedule; saved tckt

Near N Milam St, Rogers, TX 76569
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite to install new RC evap fan,RCCover and harness to French door refrigerator to complete repair. Removed and replaced all parts,reassembled and observed frost pattern. Good frost pattern and air flow. No other issues found. All water connections were dry at time of service."

Near Old Fort Gates Rd, Gatesville, TX 76528
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Arrived on site and sent washer into a diagnostic cycle and found wash motor is not running, after replacing wash motor it will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Summer Pointe, Buda, TX 78610
Paul R.

Paul R.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the range with the center burner not working. I found the actual complaint being the center portion of all the burners are not getting red hot. I went over Technical Service Pointer #: W11354284A with the customer and explained to me that the unit is working as designed. Call complete.

Near Sunrise Rd, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator with a no ice condition. The ice maker had an E5 error again because the mold was too cold and didn’t have any water in it. I found the fill valve defective. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Oakridge Dr, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site to install previously diagnosed parts. Upon arrival found door is damaged (See SD-QuickPic) will need to order new door and have inspected before next visit. Office to schedule. No water leaks present at time of service.; ordrng 1 LW11034290 (DOOR) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Hadle Cove, Austin, TX 78730
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived On site for oven not reaching temperature. Found customer had recently changed oven liner spill guard. Found spill guard was too big covering all the vents from the burner chamber. Was not allowing any heat to enter oven cabinet. Recommended customer trim down and not cover vents at the bottom of oven. No gas leaks detected the time of service job complete

Near Brusk Ln, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for the refrigerator still not dispensing ice. I found the auger popping out of the ice bin. I replaced the ice container and tested again. I found the auger not moving but could hear the motor turning. Upon further inspection I found the impeller stripped on the motor shaft. I could not remove the impeller. The divider, impeller, impeller spacer, and motor will need to be replaced to complete service. Ordering WPW10309864 DIVIDER & W11378860 SPACER. RS for Tue 11/12.; ordrng 1 W11378860 (SPACER) and 1 WPW10309864 (DIVIDER)"

Near Shady Grove, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site for no ice. Removed icemaker found no issues with fill tube heater. Ran diagnostics temps in ice compartment 40° ran ice box fan no air flow entering ice room. Found excessive frost in freezer and on cover diagnosed unit not defrosting correctly causing ice to block ice box fan. Unit will need thermistor harness and possibly new ice box fan if damaged. Estimate harness $96.16 labor $229.99 total $326.15 customer found out he has an extended warranty with Best Buy.

Near Mundomar Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL WRX988SIBM00 Arrived on site for refrigerator no cool. Customer stated that unit had stopped cooling and she had unplugged unit and started working but not making ice. Performed diagnostics mode and tested thermistor and defrost mode. Set unit to 8 hour defrost. Checked fault codes on ice maker and found E2. Cycled ice maker and found bell arm getting caught on ice fingers (see SD-QUICKPIC). Will need to replace ice maker. Schedule return on Tuesday the 12th. Customer requested after 2 pm for return. ; ordrng 1 SEENOTE (REQ AFTER 2) and 1 WPW10764668 (ICE MAKER)

Near Park Pl Dr, Georgetown, TX 78628
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Arrived onsite for the dishwasher not working properly. Ran diagnostics and found error codes F4E3 pump and motor, F7E1 heater, F6E4 float switch not working properly. Water is not filling up to specs as well. F2E1 UI stuck button. Ordering heater element and float switch. Will need to install sump and pump UI, fill valve on next visit. ; ordrng 1 W10703867 (heater) and 1 WPW10195037 (float switch lever) and 1 WPW10195039 (float switch)"

Near Twin Oaks Dr, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived onsite to install new parts ordered. Installed new door gasket,cover and ice dispenser shaft. All tested good. Complete"

Near Trail Ridge Dr, Canyon Lake, TX 78133
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and checked the compressor.Compressor was running and burning hot.Checked evaporator and unit had NO frost pattern.All fans work. Completed SS checklist, called CS and unit will need a sealed system repair.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10836706 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR )"

Near Northern Dove Ln, Copperas Cove, TX 76522
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED94HEAC1 "Arrived on site for customer complaint of lint screen being stuck, I had to physically remove the lint screen, unit tested good.

Near Verano Dr, Austin, TX 78735
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL GI15NDXZS2 arrived on site to diagnose an ice machine that will not turn on. Found external drain pump failed. Advised homeowner pump does not come from factory in machine and is not covered under manufactures warranty. Homeowner wants to think about having machine fixed prior to approving repairs.

Near Axis Trail, Bastrop, TX 78602
David  Z.

David Z.

VENTHOOD KITCHENAID KWCV167MMT "Arrived on site to diagnose / install previously discussed parts. On arrival the old motor was removed along with trim and unknown other items and pieces. Tried seating new motor in and testing, and motor was still not powering on. No tech sheet available for this unit. Most parts are discontinued for this unit and not available. Issue is likely either in the wiring or a control, which we are not able to get. Unable to perform further diagnosis and recommend a new unit since we can not get proper parts to diagnose and test. Charging service fee only since original quote was based on parts being there and his being the basic motor swap repair.

Near Beverly Hills Dr, Austin, TX 78731
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that they turned the unit on and water came spraying it from the bottom left corner of the unit. I found where something had chewed/damaged the wiring near the float switch housing and there was a yellow colored debris on the housing. Also found where something had chewed through the fill tube and insulation was scattered all underneath the unit. Found black hairs within the scattered insulation. The customer contacted the builder and when they arrived shortly after, I turned the unit on and immediately water began spraying it of the fill tube. Using my floor protector, I pulled the unit out of its space and found where the left side of the insulation was badly damaged as if something had chewed on it and got a closer look at the fill tube (photos). Builder advised that they would replace the unit for the customer. Before I left, I advised the customer to

Near Cotton Farm Trl, Volente, TX 78641
James C.

James C.

WASHER GE WCVH4800KWW Arrived on site and tested operation. I found no operation from ui. Installed console and ui sent to customer and found unit still not functioning. I found power inverter has failed and is not powering the unit. Unit will need power inverter to repair. ; ordrng 1 WH12X10448 (inverter asm)

Near Co Rd 119A, Burnet, TX 78611
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of top load washer not spinning out clothes. Spin basket and found inner wash basket wobbling. Attempted to remove wash plate and found wash plate seized. Advised customer unit will need inner basket,gearcase and wash plate to complete repair. Wash basket in covered under 10 year warranty. Customer wants to speak with Maytag regarding concession.

Near Pendleton-Troy Rd, Troy, TX 76579
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HS1 Arrived to inspect gasket issues.Confirmed the complaint and removed the old gasket and installed the new one.The new gasket was DOA. Ordering 2 in case new part is defective.Unit will need a new gasket to complete the repair.Needs more work; ordrng 2 W10129032 (GASKET)s

Near Caprice Ln, Lampasas, TX 76550
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found belt, actuator, belt shield and gearcase covered in oil. Gearcase will need to be replaced. Ordering new belt. Belt worn and squealing. Return for repairs on 11/12. No leaks detected, at time of service. Customer requests JD, for return service.; ordrng 1 WPW10006384 (drive belt)"

Near Rio Grande St, Austin, TX 78705
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived onsite for the refrigerator compartment not cooling. Temps and refrigerator is at 42 degrees. Upon inspection found that the evaporator is frozen solid. Made the attempt to de thaw using steamer but was unsuccessful. Advised customer that the refrigerator will need to be de thawed to avoid damaging the evaporator. Customer signed defrost waiver. Set appointment to go back on Tuesday November 12 2019. Office to schedule a time frame. ; ordrng 1 W11098695 (fan-scroll)

Near Pinecone Cove, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR LG LFX25971ST "Arrived on site for refrigerator not cooling. Tested and inspected unit and found likely SS issues. Did SS pre check, found compressor running and all fans running. Found compressor very hot to touch and drawing 0.0 amps. Exposed evaporator and have no frost pattern.

Near Barolo Cove, Lakeway, TX 78738
Tyler B.

Tyler B.

RANGE FRIGIDAIRE FGGC3047QS "Arrived on site for unit not igniting. Found spark modules failed. Replaced and tested good. Now operating as designed. Grated feet missing, drop in mail box ; ordrng 1 CNOTE (DROP PARTS AT DOOR STEP OR MAIL BOX ) and 6 WB02X11169 (foor kit)s"

Near Brookwood Rd, Austin, TX 78750
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 arrived on site to install previously diagnosed and ordered parts. I removed the Evap cover and fan assembly and when I removed the fan assembly from the package I found it damaged (broken styrofoam). I notified the office of the issue and advised the customer that I would have to reorder the part and reschedule service. Ordering another evap fan assembly and RC Evap thermistor and scheduled return service for 11/12/19. No water leaks observed during service.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)

Near Jacksboro Trail, Austin, TX 78717
Al R.

Al R.

WASHER MAYTAG MVWC555DW1 "Arrived to inspect washer not draining.Confirmed the complaint and used my shop vac to empty unitCalled Whirlpool Tech line and spoke with AndyResistance at pumpPower to pump Debris in Wrong part sent, found the drain pump damaged the control.

Near Cactus Bend Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and found motor and mount are rattling against bottom panel of dryer. Added sound pads under motor mount, fan shroud and around exhaust vent. Noise has stopped no further repair is needed at this time, job complete"

Near Bastrop Hwy, Austin, TX 78741
David  Z.

David Z.

DISHWASHER FRIGIDAIRE FFBD2406NW "arrived on site to diagnose a dishwasher that was not closing properly. Checked door and latch and found the inside latch had to have the door pressed extra hard in order to grab and catch, also not allowing cycles to start. Replaced the inner latch. Retested and found door grabbed and caught immediately, and the contacts are perfect and now has no issues starting loads. All is now working as designed. Call complete."

Near Cima Serena Ct, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice. Ran diagnostics test 15 reading no bucket present or ice bin full,no ice in bin and present, cont. diagnostics icemaker passed no errors,ran harvest passed,ran fill test passed. Ran test 15 again,adjusted wires no change,checked voltage to emitter good 14dc diagnosed faulty emitter and receiver ordering both parts,will also order other controls Incase needed. ; ordrng 1 W10843055 (CONTROL) and 1 W10870822 (EMITTER CONTROL) and 1 W10898445 (RECEIVER ) and 1 W11330931 (UI CONTROL)"

Near Tejas Pecan, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFF2558VEM4 Arrived onsite for the refrigerator with a no cool condition. I found the compressor only drawing .25 amps and not pumping anything. I disconnected power and reapplied power right away and the compressor started immediately which means there is either a leak or the compressor is not pumping. The compressor will need to be replaced. I quoted the customer parts and labor $911.40 + tax. The customer wants to discuss the cost of the repair with ms and will call us if they decide to complete the repair.

Near Co Rd 176, Georgetown, TX 78628
Dylan  T.

Dylan T.

WASHER GE GTW485ASJ0WS Right on site customer complaint was would not drain put the unit back up can I find anything wrong ran unit several times in test mode ran fine all lines are dry

Near Boxer Rd, Belton, TX 76513
David  Z.

David Z.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to diagnose a wall,oven with a middle rack that’s diving forward and lose mounting screws. Performed diagnostics and found the oven felt like it was leaning forward a bit and unlevel. Pulled unit out from the wall and lifted the front feet up some and braced them to reduce the downward angle. Resecured unit in wall and used new mounting spots for the screws. Unit is secured with no other dive. Call complete."

Near Gentle Breeze Terrace, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for cooling issue. Installed control prev tech diagnosis were faulty. Found evaporator fan powering on then shutting off good voltage at harness in liner diagnosed harness not fully seated into liner harness,reconnected harness fan motor powered on and didn’t shut off"

Near Morning Star, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for ice container issues found damaged ice container installed a new ice container

Near Leather Oak Loop, San Marcos, TX 78666
Arthur B.

Arthur B.

DRYER LG DLE2240W "Arrived onsite for customer complaint of dryer not starting. Disassembled unit and element and belt broke. P&L are as follows; . Removed and placed all parts,reassembled and tested unit. Unit now heats and tumbles as intended.Have customer 10% off parts. Total OTD $329.84. Dryer vent and lint trap clean of lint at time of service."

Near Spanish Oak Cir, Georgetown, TX 78628
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site customer complaint was it gave a error code every once in a while when you’re running the microwave found that the switch assembly was just loose when I took the microwave apart reassemble the microwave ran the unit everything else work great

Near Urbano Bnd, Round Rock, TX 78665
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFC2062FEZ01 Arrived on site to repair noisy unit. Today when I arrived the unit was running and was very quiet. The customer told me that the unit stopped making the noises. She was going to call and cancel but she wanted to doublecheck the unit one last time. All operations are normal and all water connections are dry.

Near Carol Ct, Georgetown, TX 78626
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site customer complaint was one of the drawers on the left side did not close need to order the tracks cannot find the correct part number for the left drawer; saved tckt

Near Butler Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher leaking intermittently and not drying dishes well. Customer had unit running at time of arrival. Inspected soap container and operation. Found customer has water softener system and soap container was full and rinse aid container was empty. Removed toe plate and checked for signs of water leakage. Removed door panel and checked for signs of water leakage, none found. Checked drain line for loop. Ran unit with door panel off and monitored operation. Inspected spray arms and filter, found soap buildup on filter. Measured incoming water temperature and found within at 120°. Performed diagnostics mode, no error codes. Monitored test cycle and measured amp draw to heater. Found heater drawing 6.78 amps. Spoke with soap amount, rinse aid and user care guide. All tested good, no water leaks detected."

Near Great Path, Leander, TX 78641
Richard P.

Richard P.

DRYER WHIRLPOOL WETLV27HW1 Arrived onsite for the dryer and washer combo unit not working properly. Could not run diagnostics because there was no power to console. Checked for power at the terminal block and I only got 120VAC on L2 leg and 0VAC on L1 leg. Unit needs 240Vac to run. Advised customer to get electrician out to check for power loss. Complete.

Near Philomena Dr, Kyle, TX 78640
Kevin B.

Kevin B.

DISHWASHER GE GDT635HSM0SS "Arrived on site and inspected dishwasher and found drain pump has failed, replaced drain pump dishwasher should now be operating normally. No water leaks from connections at time of service, job complete"

Near Dayridge Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to install previously diagnosed and ordered part. I removed and ice bin door and verified the gasket is sealing to the ice maker facia. Unit is operating as designed and making ice. No water leaks observed during service, job completed."

Near Fairfield Loop, Leander, TX 78641
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site customers complaint was washing machine was not performing properly it was making funny noises found the top assembly was not snapped on properly reinstalled parts tested unit everything else work great all lines are dry

Near Magellan Way, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR LG LFXS24623S/00 Arrived onsite for the refrigerator not cooling. During testing found that the temperature in refrigerator is 73 degrees and freezer is 73 degrees. Took pictures of the evaporator and no frost pattern and it’s not getting cold at all. Checked for leaks with uv light and saw no leaks on evaporator or compressor compartment. Compressor was running but cold to the touch low side line was not cold and high side line was not hot. All fans were running. Sealed system issue. Need to get authorization to change out the compressor. Will need to return with the same parts that were ordered. ; ordrng 1 CNOTE (NEED AUTHORIZATION FOR REPAIR ) and 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 CNOTE (2 HOURS NEEDED FOR REPAIR )

Near Elmhurst Dr, Austin, TX 78741
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to inspect unit that does not start properly. The customer explained to me that sometimes they have to open and re-close the door to make the unit start. Together we operated the unit and we decided that the customer may not be closing the door hard enough. The customer is being gentle with the door because she takes good care of her microwave but that might be what is creating the door issue. Customer will practice closing the door harder and more firmly.

Near Archer Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of long cycle times, I found weak air flow with vent test, instructed customer to check exhaust vent."

Near Thomas Ln, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER MAYTAG MHW5100DW0 Arrived onnsite and repair broken latch. All checks good. Unit is now operating as designed.

Near W 9th St, Austin, TX 78703
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Open bracket box to find chipped paint which will cause rust. Will re-order and ask for part inspection before rescheduling.; ordrng 1 CNOTES and 1 PLEASEINSPECTPARTBEFORERESCHEDULING and 1 W10625068 (bracket)

Near Prospector Pass, Georgetown, TX 78633
Robert J.

Robert J.

DRYER AMANA NED4600YQ1 "Arrived on job for complaints that dryer will not start. Tested unit, found fuse was open . Replaced fuse. Found air flow restriction instructed customer to have vent cleaned. Instructed customer that if the part goes out it will not be warranted if vent not cleaned.

Near Creekside Way, New Braunfels, TX 78130
David  Z.

David Z.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site to diagnose a wall combo oven and microwave with a non functional UI panel. Arrived and found power was going to the unit, but has no response from any key on the UI panel. Replaced control and control panel both. Powered unit on and found that the screen was back and all buttons were now functional. All is now working as designed. Call complete."

Near Garamond Ln, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for loud noise and cooling issue. Customer played recording of noise,removed deli drawer found evaporator incased in ice,diagnosed faulty thermistor. Defrosted evaporator replaced harness that includes thermistors,secured thermistor to correct location on suction line using foil tape and a zip. Ran diagnostics changed defrost setting to basic,checked fan motor good air flow ; used 1 W11033168 (HARNESS) from stock"

Near Park Bend Dr, New Braunfels, TX 78132
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher not draining.Confirmed the complaint and accessed the drain pump.Removed the connection and plugged it back in and the unit now drains as designed.All water lines were dry at the time of service.Job complete

Near Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER LG LDF5545ST Arrived onsite for the dishwasher not starting after a selection is made and the lights blink. I found the door latch defective causing the issue. I replaced the door latch and tested the unit. The unit is working as designed. Call complete.

Near Lost River Rd, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator intermittently not dispensing water. Upon arrival customer informed that was issue but now unit also dispense water on its own and no lights work inside unit. Found failed controls. Ordering needed parts. Instructed customer to keep an eye on unit to prevent possible water damage. Office to schedule as customer would like ASAP appointment if possible.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10804160 (LED CONTROL ) and 1 WPW10624574 (POWER SUPPLY ) and 1 WPW10769076 (CONTROL )

Near Sterling Panorama Ct, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBRC36MHS01 "Arrived on site for customer complaint of unit not cooling and ice build up on coils, found defrost timer failed causing bi metal to fail, I replaced both parts, unit tested good.

Near Ranch Rd 1323, Johnson City, TX 78636
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for water leaking and over flowing. Found tube not inserted to correct location found harness to external pump not making full connection. Installed tube correctly to housing,removed harness to pump,reinstalled harness correct.y to pump ran diagnostics tested water and pump unit working as designed. ; ordrng 1 CNOTE (IF PROBLEM REOCCURS WILL NEED EXTERNAL DRAIN PUMP)"

Near Rancho Grande Cir, , TX 78676
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to replace two dented doors. Doors were creased directly behind the door handles. See pictures. Replaced doors. All water connections are dry.

Near Alpine St, Georgetown, TX 78628
Dylan  T.

Dylan T.

DRYER GE GFD45ESSMWW Arrived on site customer complaint was dryer is not heating properly at the dryer vent hose off it was full of water needs a vent cleaning because all the condensation building in the back of the dryer

Near Babu Ct, Temple, TX 76502
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “freezing in fresh foods area” complaint. Checked temps and both thermistors passed inspection. Ordering new control. Will remove and replace control, diffuser and thermistors on return visit. Return for repairs on 11/11. No leaks detected, at time of service.; ordrng 1 W11089236 (cntrl-elec)"

Near Tom Miller St, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found RC evaporator drain clogged. Cleared drain and found all is not working properly. No leaks were found at time of service. Per paperwork no charges to homeowner today as issue was related to previous repair.

Near Hills of Texas Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KUWS24LSBS14 "Arrived on site for for Undercounter Refrigerator not cooling. Performed diagnostics and tested amp draw to compressor, found amp draw low, indicator of seal system leak. Checked compressor windings and found within range. Checked starting device and capacitor. Found seal system leak in evaporator. Found evaporator not a replaceable part. Unit is not repairable.

Near Bear Claw, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KDFE204EBL4 Arrived onsite for the dishwasher with the upper rack broken. I found the tabs on the adjusters to lock in the rails broken. I replaced the adjusters on the upper rack. The rack works as designed. Call complete.

Near Hannah Kay Ln, Cedar Park, TX 78613
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site customer complaint was display was not working when I got there everything was working fine put it in test mode no error codes preheated the oven everything went great

Near Toscana Trace, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE KITCHENAID KDRS483VSS04 arrived on site to test unit for right front burner not igniting. Test unit and found bad ignitor and valve. Ordernew WPW10371235 valve RF and will need to research right front ignitor. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 2MANJOB (2 MAN JOB) and 1 FRONTRIGHTIGNITOR (FRONT RIGHT IGNITOR ) and 1 RESEARCH (RESEARCH ) and 1 WPW10371235 (VALVE RF)

Near Albero Cove, Austin, TX 78739
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on job for complaints of bleach leaking from the dispenser. Tested unit, found that the plastic dispenser was not installed properly. Re-installed plastic dispenser, tested unit. Unit test good, no leaks present. Job complete"

Near Sunset Summit, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB7709AWS2 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, I replaced drain pump, unit tested good.

Near Ranch Rd 1, Stonewall, TX 78671
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site and installed mullion and gasket. Charged balance of 188.08 unit is now operating as designed. All checks good.

Near Kinney Ave, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FFTR1814TBB "Arrived on site for customer complaint of no ice production, found ice maker power supply cord damaged and not making connection, I replaced ice maker unit tested good."

Near Ranch Rd 1323, Johnson City, TX 78636
Kevin B.

Kevin B.

REFRIGERATOR GE GFD28GSLFSS "Arrived on site and replaced water valve and this had no effect on icemaker in door or water dispenser. Spoke with GE tech assist and they recommended replacing door, water line is either frozen or blocked inside of door. Incident number 191106-002906; ordrng 1 WR02X13673 (tubing pex 55.3 in) and 1 WR14X10377 (gasket ff dgy) and 1 WR78X26311 (LH DOOR)"

Near Prairie Wolf Ct, Dripping Springs, TX 78620
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL MFI2269FRZ03 Arrived on site for refrigerator water filter not coming out. Was able to remove filter and install new that customer had on site. Flushed out water at dispenser and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Challenger, Lakeway, TX 78734
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KOCE507ESS09 "Arrived on site for “F1E5 error code” complaint. Per my previous diagnosis, removed and replaced inverter, magnetron and control. Still getting error code. Spoke with Chris, at techline (Ref# 7726315780). Ran through voltage an continuity checks. Per Chris, ordering new magnetron and inverter. Return for repairs on 11/11.; ordrng 1 W11325604 (INVERTER) and 1 W11346197 (MAGNETRON)"

Near Walnut Ave, Austin, TX 78722
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install door prev tech ordered. Removed faulty door installed a new fresh food door checked door seal good,tested dispenser unit working as designed"

Near Coral Berry, New Braunfels, TX 78132
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 "Arrived to inspect washer leaving circle patterns on clothes.I ran diagnostics test mode and unit tested as designed.Customer advised the only time it happens is when she washed her loads.I was told she loads all types of clothes and the issues aren’t consistent.I spoke on load types, load size and soap usage.All water lines were dry at the time of service.Job complete."

Near Fossilwood Way, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR LG LFXS29766S01 "Arrived on site ,replaced icemaker . Ran harvest test all checked good , no over fill. No water leaks detected at time of service . Job complete."

Near East Ln, Austin, TX 78732
Andy  B.

Andy B.

COOKTOP JENN-AIR JIC4430XS00 Arrived on site for cooktop not working. Found unit dead on arrival. Unit will need 2 man due to the way it is installed. Ordering power supply module and will return with parts on hand. Office to schedule return trip. 2 man job needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN JOB) and 1 W10857232 (POWER MODULE )

Near Cutlass, Lakeway, TX 78734
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator UI not functioning. Upon further inspection, I found und the lights on the UI not coming on. I checked the harness connections at the bottom left hinge and all were good. I cycled the power to the unit and the unit still does not respond. The unit is cooling and all lights are on. Also, no water dispensing and the ice dispenser does not come on. I removed and replaced the UI and main control ad retested. Unit still doesn’t respond. While diagnosing, I found the rc door has two small dents in the bottom left corner. I am ordering the UI, main control and right rc door. Office to schedule return service as the door will take approximately 6-8 weeks to come in. No water leaks observed during service. No one available to sign receipt.; ordrng 1 LW10913407 (DOOR-FIP SS) and 1 W11196400 (CONTROL) and 1 W11214887 (UI)"

Near C-bar Ranch Trail, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER LG WM8000HWA Arrived on site for a unit that would not drain. Check unit to find that the drain pump had a broken impeller. Replaced drain pump and tested. All operations were normal at all water connections were dry.

Near Waterford Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found dispenser control only flashing 8s when attempting to select an option. Attempted to perform diagnostics mode and found dispenser control not responding. Tested voltage at main control and found correct voltage to control but not sending voltage out to components. Found failed control Removed failed control and installed new. Programmed new control and performed diagnostics mode and tested operation. Monitored normal run operation and cleared condenser. All tested good, no water leaks detected.

Near Vista Heights Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG515S0EB1 "Arrived onsite for customer complaint of freestanding gas range too hot. Ohmed our sensor and found slightly out of range. Removed and replaced sensor,reassembled and preheated unit. Unit preheated with tolerated range. No other issues found. No gas leaks detected at time of service."

Near Methodius Dr, Hutto, TX 78634
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for customer complaint of OTR microwave getting F1E4 error and not starting. Removed and replaced control and found inner frame damage. Call WPL Techline JK SR#7726310883 and advised of non repairable. Whirlpool will be in contact with customer. No further work performed.

Near Hendelson Ln, Hutto, TX 78634
Tyler B.

Tyler B.

DRYER GE GTD42EASJWW "Arrived on site for unit with noise, found bad pulley. Replaced and tested good"

Near Grapevine Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for unit not cooling. Found start device failed. Removed and replaced and tested good

Near Robbie Creek Cove, Austin, TX 78750
Arthur B.

Arthur B.

REFRIGERATOR GE PGCS1NFZSS Arrived onsite to install new LH/RH RC door gaskets to French door refrigerator from prior visit diagnosis. Removed and replaced both door gaskets. Used heat gun to shape to cabinet. Doors now seals well to cabinet. No other issues found. All water connections were dry at time of service.

Near Hendelson Ln, Hutto, TX 78634
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on job to replace UI console board. Replaced UI console board. Tested unit, unit test good. No leaks at this time. Job complete"

Near Deer Creek Dr, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for door issues. Found mullion sticking out further on freezer side causing corner of gasket not to seal. Called tech support with issues per tech support sent pictures to Whirlpool_techline@whirlpool.com

Near Jacob Ln, San Marcos, TX 78666
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace damaged panel for dishwasher. Found new panel has small dent in the bottom center in scratch next to handle. Panel will need to be re-ordered to complete repairs. Installed new panel for safety reasons as old panel had metal sticking out next to control. Panel will need to be returned to office for credit after new panel is installed. Office to set return date as home is closing tomorrow.; ordrng 1 W11116420 (panel)

Near Ignacia Dr, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHB01 Sr 7726318951. Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that the control board was clicking on and off and compressor was not running and condenser fan was not running. Replaced control and UI. After installing new parts the condenser fan came on but the start device was clicking on and off. Called tech line and they stated to replace start device and to ohm out the compressor. Ohm out the compressor it tested good. Replaced start device and compressor came on and is now running. There is cold air coming from the vents. Advised customer to give the refrigerator at least 24 hours to cool down. Complete

Near Dupree Ln, Austin, TX 78748
Scott  M.

Scott M.

OVEN WHIRLPOOL WEG750H0HW0 "Arrived on site for blower error code . Found mouse / rat infestation. Rodents have made nest on control, chewed wires . Quick pics attached . Informed customer whirlpool dosent cover rodents and insects . If a any repairs are made unit will need all wire harness , control main and UI , insulation . No gas leaks detected at time of service . Job complete ."

Near Corona Dr, Austin, TX 78723
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of water running continuously on ice machine when making ice. Found water level sensor in recirculating pump is faulty. Ordering recirculating pump. R/S Monday 11/11. Unit turned off at time.; ordrng 1 W10908287 (pump recirc)

Near Broken Bow Rd, Belton, TX 76513
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to inspect dishwasher taking too long to wash and not drying. Upon further inspection, I found the customer is not using rinse aid, which helps the drying process. I removed the toe-plate and using my multimeter, I checked amps at the black wire at the junction box and found that the motor was only showing approximately .30amps. I contacted techline and spoke to Kevin and advised him of my findings. Kevin had me check voltage at the control to the motor and I found 108V. Kevin advised to check voltage coming into the unit at the junction box and my reading was 125V. Kevin advised to replace the main control and retest the unit. Provided File/SR #7726318653. I removed and replaced the control and retested and the unit operated as designed with no error codes at the end of testing. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."

Near Brome Dr, Leander, TX 78641
Dylan  T.

Dylan T.

DISHWASHER LG LDT5678ST.ASTEEUS Arrived on site customer complaint was dishwasher was not working properly can I find anything wrong at this time ran the unit numerous times and also in test mode dishwasher was working all Lines are dry

Near Veranda Terrace, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found main control and user interface not operating compressor speeds properly. Replaced both parts from control kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Potters Trail, Austin, TX 78729
Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW Arrived on job for complaints of the unit shutting off. Tested unit. Found that the power button on the UI Control board was malfunctioning. Ordered control board ; ordrng 1 W10911021 (panel-cntl)

Near W Jahn St, New Braunfels, TX 78130
Tyler B.

Tyler B.

VENTHOOD UNKNOWN UXT4230ADS2 "Arrived on site for unit with no fan operation. Found fan to get power but not run, supplied part was broken in box. Took pics need to return with fan and switch. Filter was rubbed by fan blade and needs replaced as well.; ordrng 1 W10395127 (filter) and 1 WPW10395033 (motor-fan)"

Near Kingston Pl, Cedar Park, TX 78613
Tyler B.

Tyler B.

COOKTOP JENN-AIR JIC4430XB00 "Arrived on site for module replacement. Removed and replaced module and still got f47. Called TL. Stated to manually configure unit. Completed configuration and still got error, was told to replace module and UI at same time and try to configure again. Advised customer. Customer my be calling manufacturers ; ordrng 1 CNOTE (2HR) and 1 CNOTE (OFFICE RS) and 1 W10857232 (module) and 1 WPW10396615 (display)"

Near High Hollow Dr, Austin, TX 78750
Tyler B.

Tyler B.

FREEZER FRIGIDAIRE LFUH21F7LM0 "Arrived on site for unit not cooling well. Found drain froze and blocked air flow. Cleared ice and drain . Added heater extension with copper

Near Brookside Pass, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER ELECTROLUX EFME627UIW0 "Arrived on site for customer complaint of unit not powering on, found faulty control, I replaced control, unit tested good."

Near Ranch Rd 962 E, Round Mountain, TX 78663
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FGID2466QF6A Customer stated unit has already been fixed and they do not need services at this time.

Near Trianon Ln, Austin, TX 78727
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for refrigerator still has frost in FC and ice maker not working tested and inspected unit and could not find gasket and brackets for FC good, door closing and sealing properly. Checked ice maker and found no air flow to vents. Called tech line and spoke with Dustin (SR# 7726317445) made aware of issues and what was found. Was instructed to run test 59 and see if fan comes on and gets air flow.

Near Anfield Cir, Lakeway, TX 78738
Lou S.

Lou S.

RANGE WHIRLPOOL WEE510S0FS2 "arrived on site to install refi idly diagnosed and ordered parts. I removed the door form the unit and removed and replaced the outer door glass, screws, door handle, door vent, handle spacers, door gasket, right side trim and put a new nameplate on the outer door glass. Reinstalled the door and tested and the unit is operating as designed. No one available to sign receipt, job completed."

Near C-bar Ranch Trail, Cedar Park, TX 78613
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104ESS0 Customer refused to pay for service fee. Spoke to Susan in office.

Near N Interstate 35 Frontage Rd, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to replace previous diagnosed parts. Removed evaporator cover and installed new. Removed freezer light and installed new. Tested operation, all tested good. No water leaks detected."

Near Nogales Ln, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for freezer door not shutting properly also left fresh food not closing properly . No frost build up at time of visit. Found freezer door liner separating due to past water leak to inner door causing separation . Mullion door spring not snapping shut . Ordering freezer door and mullion . Will return with brackets if needed . Also seal seal liner ,ordering rtv. Call to set return .; ordrng 1 LW10341279 (dor-fip ss) and 1 W10806457 (rail-mulln) and 1 WP482338 (adhesive)"

Near Belcara Pl, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to install previously ordered parts.Ran test 36 and confirmed the ice fan was weak.Removed and replaced the adapter and fan. Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Eire Dr, Pflugerville, TX 78660

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