"Arrived on site to test unit for not heating properly, customer stated that it takes to long to dry, tested unit with vent test and it failed, pulled unit out and found the vent squished, fix vent and tested, vent test has now passed, unit is now running as designed no leaks detected job complete no parts installed"

"Arrived on site to inspect refrigerator KRMF706ESS05 ice maker not making ice. Upon further inspection, I found some ice in the bin but appeared to be only one cycle. I tested temps in the FC=3 degrees and 8 degrees in the ice maker housing. I placed the unit in diagnostics and checked for ice maker error codes in test 56 and found none. I found no water in the tray and tested the fill tube in test 45 and the tray filled with water. I cycled power to the unit to reset the controls and advised the customer to monitor the unit and call our office if it doesn't make ice. The power was not cycled at previous service call. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site to inspect washer WTW8127LC3 detergent dispenser not functioning. Upon further inspection, I checked the Load & Go dispenser and it was empty. Checked the softener dispenser and it too was empty. I placed the unit in diagnostics showing error code F0E5-off balanced load. Cleared the code and continued with testing and when the unit began to spin, I heard a metal on metal scraping noise. I tilted the unit back and inspected the clutch and slider and didnt find any damage. I did find gearcase oil on the underside of the rotor and on the teeth of the slider. I advised the customer of my findings and they advised that they heard the unit making a banging noise. I advised that the banging noise was due to an off balanced load. The customer advised that they were washing a single pillow when it happened. I made recommendations for use and care, as well as detergent and fabric softener use (water softener system). Due to the gearcase oil found, I am ordering the gearcase, cam and slider and office to schedule return service. No water leaks observed during service. ; ordrng 1 W11754447 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

"Arrived on site to inspect refrigerator WRF757SDHZ05 UI damaged. Upon further inspection, I found the left FC door dented under the UI and the UI badly broken. Also found the right RC door dented (photos). I removed and replaced both doors and transferred the mullion, water dispenser assembly, ice door, and ice chute from the old to the new door. Installed a nameplate to the right door and tested. Unit is operating as designed and no water connections to the unit, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per the previous techs diagnosis, I had the customer sign the Waiver of damages when removing glass cooktop. I gained access to the switches and removed and replaced the back right burner switch. During this time, I found the switch had shorted out due to debris getting to the switch, possibly liquid debris. Also, I found that the back left burner switch had shorted as well. I removed and replaced the switch and tested all burners and the unit is operating as designed. Job completed. W10857622, W10857622"

"Arrived on site to inspect refrigerator WRFF3336SZ00 no cool. Upon further inspection, ths customer advised that the unit did not cooling after the sealed system was completed. I placed my gauges on the system and found the lower side is in a complete vacuum and the high side shows 50psi. Using my black light, I checked for leaks at the compressor compartment and at the evaporator and found no leaks. Due to having to add extra cap tubing to the existing cap tube at the previous service call, I believe there is a restriction in the system. I am ordering a CNOTE-2HOUR CALL and CNOTE-PLACE ON CANCELATION LIST and the office will schedule return service. Unit was left unplugged for safety and the customer is going to move the unit closer to a door in order to be able to evacuate the unit properly. No water connections to the unit. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (PLACE ON CANCELATION LIST)"

"Arrived on site to inspect dishwasher WDT720PADM2 not drying the dishes. Upon further inspection, I found the unit had no rinse aid in the dispenser. The customer advised that they normally use rinse aid. I placed the unit in diagnostics showing error code F7E1-no heat, which tells me that either the code wasn't removed at previous service call or the incoming water temperature is too cold. I cleared the code and continued with testing and using my multimeter, I tested amp draw to the components at the junction box, black wire. I found the unit is operating as designed and the element is showing 7-9amps as designed in both the wash and drying cycles of diagnostics. I advised the customer of my findings and made recommendations for use and care, as well as detergent and rinse aid use. No water leaks observed during service, job completed."

"Arrived on site to test unit for no power, tested unit found shorted console, replaced console (W11112662) and tested unit is now running as designed no leaks detected job complete"

"Model WDT730HAMZ0. Customers stated that the dishwasher would leak, upon starting. noticed that there was no door seal around the tub, causing the leak. Installed new door seal w11768590. Ran the dishwasher several times; no leaks. Dishwasher working as intended, no leaks at time of service."

"For electric range model WFE320M0JS4, verified that the right front burner was not coming on or getting hot. Pulled out range, removed back panel, and found the infinite switch for the right front burner burnt out. Removed and replaced infinite switch wp3149400. Retested range; the right front burner came on, got hot, and cycled off. Range is working as intended."

"Dishwasher model WDP540HAMZ4: Verified heater was broken. Pulled out dishwasher, removed and replaced heater w10518394. Reinstalled dishwasher and ran diagnostics. Advanced to component test; heater came on and got hot. Dishwasher functioning normally. No leaks detected at times of service."

WTW4855HW3. Verified pressure switch fault. Removed and replaced control board w11607637. Recalibrated unit. Washing machine was in shop. No way to do auto test. No water hookups. Washer is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE.

"WTW4957PW0: Verified drain pump running continuously and pressure fault. Removrd and replaced control board w11608056. Ran calibration on washing machine, ran auto test; washer filled, agitated, drained, and spun. Washer is working as intended. No leaks detected at time a service."

"Arrived on site for double oven JJW2830LL01 throwing F9E0 code and breaker had tripped. On arrival breaker was in the tripped position. I reset the breaker and tested unit. Found only F9E0 error present. Once I started a bake cycle on either oven, F9E0 came back immediately. I disassembled the unit, verified voltage and polarity, cleared the error and cut breaker for 5 minutes. I examined the main harness and saw no damage or failures in the harness, no loose connections. I powered on the unit and attempted to run a burnoff to resolve the tripping. Unit stayed on for 3 minutes and tripped the breaker again. I reset the breaker and tried again. Breaker tripped immediately and would not reset. I disconnected the ground and reset. Tried burnoff again. Once unit hit 500 I reconnected the ground. After about 4 minutes the unit shut off and breaker tripped again. Called tech line, SR 22459019. Tech line recommend replacement of both elements, and both controls to combat nuisance tripping. Office to schedule, weight for 2 hours. Called findings and recommendations in to safety. ; ordrng 1 W11448962 (Control) and 2 W11598122 (Broil Element)s and 2 W11292248 (Bake Element)s"

"Arrived onsite for food freezing just beneath the damper, eggs. KRSC536RPS00. The average temp has always been accurate, advised customer concerning design, loading and blast zone awareness. Leveled the refrigerator door as well. No parts. Unit is operating as designed. No leaks at time of service"

Arrived onsite for bad sump and motor assembly WDF341PAPM2 not cleaning. Motor not energizing. Repaired by replacing sump and motor w11613479. Unit is now operating as designed. No leaks.

"Arrived onsite for symptoms of unit leaking and freezer drawer stuck. Found unit with frozen evap drain causing defrost to leak. Cleared all ice and freed drain. Cleaned drain tube. Unit is now operating as designed, no leaks. Advised customer on repair."

"Arrived onsite for washer WTW4855HW continuous drain error, f3e1. Verifed. Replaced control w11607637 and tested. Unit is now operating as designed. No leaks. In maintenance shop."

Arrived on site for cloudy water . Customer had replaced filter . But hadn't run water thru. Ran water and water is crystal clear . Instructed on priming filter and how to reset filer light . Collected 162.36 ck. No water leaks detected at time of service. Job complete

Arrived on site for display on dishwasher not working . Ran diagnostics no error codes . Did find one of the LED not lighting up. Replaced ui console . All checking normal now with UI. No signs of any issues with vent gasket . No water leaks detected at time of service. Job complete.

"Arrived on site , replaced sump and motor . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for range with broken door . Found handle broken off . , trim pieces missing . Ordering handle , handle screws , and left and right trim pieces . Call to set return ; ordrng 2 W10465158 (Screws)s and 2 W10200660 (Screws)s and 1 W10746436 (Trim) and 1 W10746435 (Trim)"

"Arrived on. Site for dead dishwasher . Found dishwasher was plugged into disposal plug , and also dishwasher switch was tuned off at wall. Reconfigured plugs. Ran diagnostics test on DW. All checking g normal, no error codes . No water leaks detected at time of service. Job complete"

Arrived on site to repair previously diagnosed issue. Inspected unit found hinge pads are functioning properly found door spring broken. Took photo and uploaded to SD. Ordering door springs return visit 02/11; ordrng 2 WPW10337934 (Door spring)s

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to diagnose dishwasher not washing. Test unit and found wash motor error code. Replaced sumpAnd motor assembly test unit and unit test good job complete.

Arrived on site to diagnose dishwasher door falling. Test unit by pulling unit out to check hinges. Found left hinge had come off spring. Secured hinge to spring test unit and unit test good job complete.

Arrived on site to diagnose oven no power. Test unit and found on power. Checked breaker outside and found breaker was off. Turned breaker on test unit by pre heating to 350? and unit test good job complete.

Arrived on site to diagnose oven tripping breaker when unit is being used or not used. Test unit and found relay error code. Ordering new boards office to reschedule ; O-emld tckt

Arrived on site for refrigerator with broken right hand door gasket. On arrival confirmed issue and install w 10917313 and found refrigerator working as designed call complete.

Arrivedon site for wall oven with locked ui. On arrival confirmed issue and found ui unable to unlock.i replaced w11297709 console and found unit working as designed. Call complete

"Arrived to 450 for unit drain pump running continuously. Upon arrival, unit was unplugged . Plugged to power and found F3E1 error. Proceeded to replace W11629601 control. Tested unit and now unit functioning as designed. No water leaks detected at this time. S code rework applied"

"Arrived to 177 for unit not starting. Upon arrival, found lid not closing all the way and feelings spongy when trying to close. Started and unit and found strike is not engaging on the latch. Pushed down on door and latched normally. Proceeded to bend forward support hinge from the lid. Picture attached. Tested unit and now unit is functioning as designed . No water leaks detected at this time. No parts needed"

"Arrived on site to follow up on refrigerator WRS325SDHZ08 that was not cooling. On arrival customer clarified that the issue was some noise coming still, and the ice seemed a bit melty. Unit also had intermittent dispensing. Examined unit and found fill tube extension was not zip tied down, and staring to angle up, causing water to run into the FC again. I secured the extension with a thick zip tie and added silicone around the fill tube. This will resolve the noise. I advised the customer on loading their fridge to keep items away from the RC back wall, since the cold pockets are causing the reservoir to freeze. This should fully resolve all issues present. Repair completed. No water leaks observed."

Arrived on site to diagnose oven microwave combo console not responding. Test unit and found ACU error code and console. Ordering new console office to reschedule ; ordrng 1 W11767819 (Console)

"Arrived to unit 111 to replace previously ordered part. Upon arrival, proceeded to replace W11213290 left end cap, W11213292 right end cap, W11707152 console and W11719704 cooktop. Tested unit and now unit is functioning as designed."

"Arrive to 311 for door scratches. Upon arrival, confirmed scratches on top left. Proceeded to replace W10782265 door. Before and after photos taken. Tested unit and now unit is functioning as designed."

"Arrived on site for washer not advancing through cycles. Upon arrival inspected unit and found gearcase leaking oil all underneath the unit. Washer needs a gearcase replacement. Tried removing wash plate but was stuck so broke it off and removed spanner nut. When trying to remove gear case with beater bar gearcasse is completely seized tried for about 20 minutes but unable to remove. Ordering tub, basket, filter and screw office to reshedule ; ordrng 1 W10811960 (Basket) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Tub)"

Arrived on site for dryer not heating. Upon arrival inspected unit found unit not heating. Disassembled unit and tested element found OL. Replaced heating element and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for microwave not heating. Upon arrival lead maintenance escorted me to unit inspected unit with him. Found unit is heating tested multiple times did a 2 min cycle all three times. Can not duplicate no heat issue at this time. Lead maintenance tech told me to close ticket out as he witnessed unit heating. Unit is now functioning properly and as designed to job completed

Arrived onsite for washer pump running. Confirmed pump runs when plugged in and a F3E1 water pressure sensor failure displayed. Under s code S153EB I replaced the W11607637 CONTROL and calibrated unit. Unit now operates as designed and no leaks present. Call complete.

Arrived onsite for unit draining constantly. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. Per service pointer S153EB I replaced the W11607637 control and calibrated unit. Unit operates as designed and no leaks are present during time of service. Call complete.

"Arrived on site to inspect washer model NTW4516FW4 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11603811"

Arrived on site for washer stuck in drain loop. On arrival confirmed issueand found control board had failed. I replaced control and found washer working as designed with no leaks. Call complete

Arrived on-site for a wall oven. That was not allowing u I function to work properly. On arrival confirmed issue and after further inspection i found the breaker needed to be reset and once it was all functionality had been restored to the unit with no error codes.Call complete.

Arrived on site for a washer WTW4957PW0 not filling. Found no error codes. Ran a full factory cycle without any issues. In quick wash unit didn't fill properly so I replaced the control w11608056 and calibrated. Ran another quick wash and it filled as it should.

Arrived on site for a cooktop WCGK5030PS00 burning too hot. I adjusted all four burners. Unit is operating as designed. No leaks detected while on site.

Arrived on site for an oven WOES3030LS01 tripping the breaker. I removed the ground and heated to 500. It still tripped the breaker so I replaced the control w11649136 and tested it again without tripping the breaker. Advised customer to use the oven at least once a week if possible.

"Arrived on site for washer not staying balanced. On arrival confirmed issue and at first glance I saw the basket appeared to wobble freely indicating the hub was stripped. After removing wash plate i found the hub was missing a screw (i replaced screw on site with WP8533953 from truck stock)and there was an inch long cracking the inner basket from previous repair that caused the entire inner bottom of the tub to fill with water and cause it to get off balance. This then led to the inner basket being hollowed out more as it spun on the gearcase shaft and bent the shaft. Also found this had led to the belt wearing down again and marking up the cam. Im ordering the inner basket and and unit will also need the previously sent parts for repairs. Office to reschedule once availability of parts is known. Ordering w10721967 cam, w11454734 gearcase, w11130362 suspension, w10528947 hub, wpw10006384 belt, and W10752719 inner basket; ordrng 1 W10752719 (Inner basket)"

"Arrived on site for a dishwasher WDT730HAMZ0 not draining. Customer stated that the dishwasher would run all night and then not drain. Installed service mode the unit drained, washed and heated as designed. No error codes stored. I replaced the control w11637583 and tested again. Unit is operating as designed. No leaks detected while on site."

"Electric dryer WED5620HW2. Verified loud chattering noise. Removed front panel and front bulkhead. Turned on dryer and observed blower housing vibrating and rubbing against blower. Inspected blower wheel; it was fine, not cracked, and seated properly. Motor was seated properly with no movement. Installed sound pads to insulate bottom of blower housing against dryer pan. Reinstalled front bulkhead and front panel. Ran dryer for at least ten minutes; no longer made loud chattering noise. Slight preexisting vibration noted; customer aware and acceptable. Dryer working as intended.; used 2 W11113654 (Pad) from stock"

"Electric oven model WOS51EC0HS20: Removed and replaced control panel w11600370. Powered up; oven and display came on. Programmed display to proper language, time, and date. Turned on oven; it heated and is now working as intended. Advised customer to set up WiFi and connect oven for future updates. Oven working as intended if needed."

Arrived on site to inspect refrigerator model KRMF706ESS05 ice maker not producing ice. Upon further inspection I checked temperatures and measured 0FC and 37RC and 5 degrees ice box. I found error code E5. I verified that the water line had froze. I gained access to the ice maker and fill tube and found the heater was not making proper contact with the tube. I verified the operating of the heater. I applied aluminum tape to the heater and wrapped it around the fill tube to prevent freezing. I reassembled and powered cycled the fridge to clear the error code. The unit is now operating as designed. No water leaks observed during service.

Arrived on site to inspect range oven not operating properly. Upon further inspection I placed the unit into diagnostics and observed no error codes. I ran component testing and found all components operating as designed. I ran a test cycle at 350 degrees and found it to be operating as designed and igniting and burning properly. At this time there are no issues with the range. No gas leaks observed during service.

"Arrived on site for dishwasher KDTM405PPS1 with issue of making loud noise. Upon arrival, customer states that the noise happens during PRO WASH. She states that the unit washes and operates correctly but just sound louder than before. I test unit running a PRO WASH cycle. Unit filled and began washing correctly. The 1st drain cycle started and so far all sounds are normal. Found that the noise is from when diverter changes position. Need to replace sump assembly, diverter disk and diverter screen at the same time. Ordering all parts. Office to reschedule ; ordrng 1 W11662107 (Diverter disc) and 1 W11568785 (Diverter screen)"

"Arrived on site to test unit RTW4440VQ1 for not progressing. Upon arrival customer stated unit will not advance past the rinse cycle.Verified issue by running a spin cycle and observed basket continued spinning when lid was opened. Inspected lid switch operation and found switch was not engaging to interrupt spin. Proceeded to replace lid switch (WP8318084). Tested unit, lid switch now responds immediately when lid is opened and cycle progression is restored. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for catching fire, customer stated that she was cooking a sweet potato and after 5 minutes it was still hard so she put it in for another 5 minutes and it caught fire, unit has excessive smoke damage and customer tried to clean out but it would not come off, door and wave guide cover is also damaged door to excessive heat, but tested out unit, unit is heating properly, called safety to document per safety fire is use and care issue and will not be covered, was advised to call safety for further assistance, at this time job complete"

"Arrived on site to replace previously diagnosed sensor and UI, replaced sensor (W10833885) and UI (W10914815) and tested unit is now running as designed job complete"

"Arrived on site to test unit for tripping breaker, tested unit found unit has proper voltage incoming and good voltage under load, started checked all connection and could not find any issues, started unit multiple times with no issues, ran two 15 cycles and could not get the breaker to trip, called safety to document, case #22374733, unit is on a GFCI breaker and customer needs to contact builder or breaker manufacturer to resolve issue at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not heating, tested unit found unit is receiving proper voltage and relays are activating and sending voltage to elements but no heat, found shorted TOD replaced TOD (WP4449751) and tested unit is now running as designed job complete"

"Arrived on site to look at model KRFF577KPS05 for customer complaint of RC ice maker not producing ice. Customer stated that he unplugged unit and then it started making ice. No error codes in test 56 at time of service, ice maker fan test, ice maker thermistor, heater, harvest, and fill passed, ice level sensor passed. Temperature tested good, I couldn't find an issue at time of service."

"Arrived on site to look at model WUI75X15HZ02 for customer complaint of unit making thin ice. Found unit making ice but was really thin. Called techline, techline said he was sending over to engineering to see what the next step is. Case number 22111089; O-emld tckt"

"Arrived on site for no cool. Removed evaporator cover found oil in drip pan and on evaporator,drip pan bowed and evaporator thermistor has a crack. Replaced the evaporator, harness assembly,drip pan,compressor,drier and 3 way valve. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. W11033168,w11457241,w11492867,w11580434,w10779331,wpw10143759,w10506635"

Arrived on site to apartment 1166 got range WEE515S0LS3 with issue of light not working. Test voltage at light and there is no voltage. Found harness disconnected at control. I secured connection and test unit. Unit is operating as designed. Job complete

"Arrived on site for diswasher WDT730HAMZ1 with control issue. Upon arrival, ran diagnostics and get F2-E1 stuck key. I test unit and found the start button has failed. I replaced control W11683480. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to apartment 4101 for refrigerator WRT148FZDM08 with issue of not making ice. Upon arrival, inspected unit. There is no ice in container and no ice it icemaker mold. Ran harvest and does not call for water. I inspected and test valve and is good. I replaced icemaker using kit W11729596. Test unit and is now operating as designed. No leaks present. Job complete"

Arrived on site for dishwasher not cleaning. Upon arrival inspected unit found f4 e3 and f7 e1 errors stored wash motor failure and no heat. Replaced sump and motor and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dryer not heating. Inspected unit found element ol removed element found element broken. Replaced element and tested unit is now functioning properly and as designed to job completed

"Service on electric dryer model WED5010LW1. Verified loud screeching noise. Removed lid and front bulkhead; found coin stuck in felt seal and removed it. Noted rear rollers worn and uneven. Used dryer repair kit 4392065 to replace rollers, belt and belt tensioner. Reinstalled front bulkhead. Tested dryer for five minutes with no screeching noise. Cleaned excess lint buildup inside cabinet. Advised customer to have professional clean wall venting due to partial blockage, which could cause longer dry times and component failure. Dryer working as intended."

"Refrigerator WRS315SDHM13. Customer stated that the refrigerator stopped cooling and seemed like it shut off. Customer unplugged the refrigerator and plugged it back in; customer stated that it seemed like it started cooling again, but it's not keeping temperature. Verified temperature in the freezer, and it was about 8?F. Fan was not running at the time. Put unit into diagnostics; component test for evaporator fan came on. Checked thermistor, and thermistor checked open. Removed and replaced thermistor wpw1038483; refrigerator powered up. Fan came on and started cooling. Advised customer to give it twenty-four hours to reach temperature. If there are any additional issues with it not cooling, call back. Refrigerator is working as intended at the time. No leaks detected at times service."

Arrived on site for finish on fridge is dirty. Upon arrival inspected unit found unit fridge door just needs to be cleaned with prooer stainless steel cleaner i did wipe down best i could but no issue with door. I did find freezer door damaged so replaced but missing plug ordering part office to reschedule ; ordrng 2 W10830982 (Plug)s

Electric dryer MED4500MW0. Verified no heat issue. Pulled dryer forward and removed back panel. Checked high limit thermostatit was good. Checked thermal fuseit was good. Checked heating elementit was open. Removed and replaced heating element 279838. Reinstalled back panel. Tested dryer; it heated properly. Dryer working as intended.

"Arrived on site to apartment 4109 for washer WFW560CHW4 with issue on having error code and not starting. Upon arrival, ran diagnostics and get F8-E1 long fill. Found water supply valves in OFF position. I restored water to unit. Test unit and is operating as designed. No leaks present. Job complete"

Arrived on site for unit not turning on. Upon arrival found unit on and working. Customer informed me when he pulls unit out from wall it starts working when he puts it back into place won't work burners or oven witnessed multiple times. Recommended replacing power cord possible short in power cord or possible outlet issue. Customer agreed to replacing power cord job completed

Arrived on site to repair previously diagnosed issue fan belt needs to be replaced. Installed new belt and tested unit is now functioning properly and as designed to job completed

Arrived onsite MED5630HW2 for console display incorrect and would not start in customer mode. Would run fine in diagnostics. Determined corrupted interface and replaced the console W1138451. Unit is now operating as designed.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the gearcase W11449840, belt W11239857, and splutch assembly W10721967. I tested the unit, and the unit began to work and operate as designed with no leaks present during service. Call complete."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments room temp even after completing the sealed system repair recently. I pulled the unit out and attached my guages and monitored pressures. I found my readings indicated a leak in the system or possible oil in the system. I gained access to the RC and FC evaporators and checked for signs of dye indicating a leak and found none. I evacuated the system and using my nitrogen, I installed 250psi and monitored pressures to find that pressures would not hold. Using my liquid leak detector, I installed constant nitrogen and tested the evaporators for leaks and found the RC evaporator leaking at the cap tube. I removed and replaced the RC evaporator and UV dye drier and vacuumed the system for approximately two hours while I went and ran a few more calls. I returned and removed my vacuum and monitored pressures. Pressures held good at -30/0 psi. Installed 5.75oz of R134a refrigerant and tested in diagnostics test 4. In subtest 5, my pressures were at approximately 2/155psi and the unit is properly cooling. I recommended that the customer allow the unit to cool for at least 24 hours before placing food items inside. No water leaks observed during service, job completed. WPW10643261, WPW10143759, WPW10383615"

"ED5FHEXTS01 Arrived on site for a refrigerator tripping the gfci plug. The client stated that one night, the clients kids left the door open all night, and then they found the gfci plug tripped. So they had it replaced, and he said that after a few hours, then gfci flips.I checked polarity it was good I used my extension to plug in another plug it worked fine, and the compressor turned on . I didn't find any issues at all. I recommend the client to use a different plug for the refrigerator to see if it trips. If it does, then he should call back. Product works as it's designed no water line connected."

Arrived on site for washer not staying balanced. On arrival confirmed issue and found washer not balanced. Releveled u it and ran a load of towels in u it and found no leaks and u it working as designed. Call complete

"WED4815EW1 Arrived on site for a dryer making nosies. On arrival, I verified the sounds further inspection I found the motor had failed, causing the blower fan to rub the back cover. I replaced the motor and fan then tested product is working as its designed."

"Arrived on site for washing machine, not completing cycles. On arrival confirmed issue and found f5e1 and f0e9 in diagnostic. I replaced the latch and found washer could start in cycles but found the drain hose, preventing water from exiting machine fast enough.Because it 's not the one designed for this unit. I ami'm ordering W11244231 drain hose, wp356138 clamp and rescheduled customer er for 02.10.26; ordrng 1 wp356138 (Clamp) and 1 W11244231 (Latch)"

Arrived on site for an electric range model WFES4530SZ0 that is not responding. The customer was not home and gave me access to the home. Inspected unit and work area. The customer advised over the phone that all the buttons work except for the up and down arrows. She stated that they cannot adjust the temperature for the oven or set a timer because of that. I tested the oven and confirmed the customers complaint and found all other keys would activate. I gained access to the control and attempted to reseat the ribbon connector from the user interface onto the control. I still found no difference in the control's ability to accept the up and down key selections. Ordering the control W11788991 and the office will need to contact the customer about a return date due to an out of stock and PSP item. No parts were installed. No signature due to nobody being home for service. ; ordrng 1 W11788991 (Control)

"Arrived on site to test unit WDF332PAMS0 for leak. Upon arrival customer stated whenever a high temp wash cycle is selected, unit will begin leaking water from the door. Entered service mode and ran a test cycle, no leaks observed. Allowed heater to engage and restarted a test cycle, water began splashing out. Suspecting a split spray arm, replaced lower spray arm (WPW10491331). Retested unit, after heater engaged the leak was still present. Split door and monitored tub lip, no leaks observed. Reinstalled outer door and resumed test cycle, unit immediately began leaking again. Determined issue is likely due to door warping causing improper sealing under high temperature conditions. Recommend replacing inner and outer door panels to resolve issue. Ordering parts, office to reschedule.; ordrng 1 W11676896 (Inner door) and 1 W11647685 (Outer door panel) and 1 W11613573 (L hinge) and 1 W11613572 (R hinge)"

"Arrived on site for a washing machine, making a loud noise during spin. On arrival, confirmed issue and found the belt and cam assembly had stretched out and worn each other down. I found no gearcase, oil, leaking and then replaced W. P w 1006384 and w 10721967, then tested washer and found no leaks, and it working as designed call complete."

"Arrived on site for refrigerator WRS325SDHZ12 not making ice. Examined unit and found good temps. Attempted to cycle icemaker, which did not cycle. Replaced icemaker with new W11700250. Verified icemaker cycled on install. No water leaks observed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I began to disassemble the unit to replace the gearcase, cam and belt. I placed the unit in diagnostics showing error codes F7E1-basket speed sensor fault, F7E4-basket re-engagement failure, F7E7-motor unable to reach target RPM. I cleared the code and manually tested the slow speed spin and the unit failed to function. It was reported that there is gearcase oil underneath so I tilted the unit back to find grey oil from the capacitor and there was some liquid fabric softener near the back right leg. I found the belt was loose, and once I gained access to the cam assembly, I removed it and found a small amount of gearcase oil on the inner cam and gearcase spindle. I advised the customer of my findings and am ordering the actuator, capacitor, drain pump, and CNOTE-LSO PER CUSTOMER REQUEST and will return with the gearcase, cam and belt. Unit left unplugged for safety.; ordrng 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W11399437 (Drain pump)"

Arrivec on site for washer not starting cycles. On arrival found f5e1 in diagnostic and lid lock unresponsive. I replaced w11307244 and tested washer. Found it working as designed call complete

"Arrived on site for refrigerator MFI2570FEZ13 with door gasket issues. Examined unit and found both upper door seals had tears in them, and magnet was coming out. Replaced both upper door gaskets with new W10830055. Verified proper fitment and operation. Call completed."

Arrived on site for refrigerator WRFC2036RZ00 leaking from filter area. On arrival customer advised that the filter was reseated / reinstalled and has been working since. They did mention that the ice stopped several days ago and has not made any since. All switches are good. Tested icemaker and could not get it to cycle. Ordering new icemaker. Set return for 2/12. ; ordrng 1 W11692144 (Icemaker)

"Arrived on site to test unit WTW6157PW0 for grinding noise. Upon arrival customer stated unit intermittently produces a grinding noise, occurring approximately once every 10 spin cycles.Verified issue and inspected bottom end components, found scuff marks present on the rotor shield. Removed shield and discovered rotor bolt had backed out, allowing the rotor to loosen and contact surrounding components during spin. Proceeded to replace rotor (W11260238) and secured with a new bolt. Tested unit and ran a spin cycle, all components properly engaging with no abnormal noises present. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit MVWB765FC4 for oil leaking. Upon arrival customer stated they were cleaning under the unit and noticed oil splatter. Inspected underside components and found gearcase oil present with a failed tub seal causing corrosion to the slider, stator, and clutch. Proceeded to replace gearcase (W11393685), stator (W11195971), clutch (W10754448), slider (W10734521), and rotor (W11260238). Ran a calibration cycle successfully followed by a test cycle with all components properly engaging. Advised customer to run cleaning cycles monthly and keep load sizes below 50% of the basket. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WRS315SDHM13 for not cooling. Upon arrival customer stated lights turned off and unit stopped cooling. Tested outlet and found no power present. Inspected breaker panel and found breaker tripped. Reset breaker and restored power to unit. All functions returned immediately. Entered service mode and activated components, compressor engaged properly and heater produced heat with no abnormalities. Unable to duplicate failure at this time. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site (Unit 503) to test unit WTW4955HW3 for lid not locking. Upon arrival customer stated cycle will not start. Entered service mode, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to diagnose dishwasher not starting. Verified customer complaint and attempted to start the unit. Found the start button unresponsive and not allowing the cycle to initiate. Checked user interface and confirmed proper power to the unit. Further testing revealed the main control board was shorted and not sending proper signals to start the dishwasher. Replaced the faulty control board. After replacement, tested all buttons and functions. Ran a full test cycle and confirmed the unit started and operated normally. Dishwasher is now functioning as designed. Job complete."

Arrived on site to diagnose dryer tripping breaker. Test outlet and outlet test good. Checked terminal block and found burned up terminal block. Would need new wire harness and lower cord. Customer declined estimate contacted safety to report findings. # 22371528

Arrived onsite for icemaker not making ice. I found the temp good at 4 degrees and still dropping. Ice maker runs as it is heard turning. No water in ice mold. I replaced the WPW10179146 valve Inlet and performed a power cycle as customer stated the previous tech never did one after replacing the icemaker. Verified icemaker is working as designed and advised customer to let it cool down for a bit as I had the unit unplugged while replacing valve. No leaks. Call complete.

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W10860916 module board. Tested unit and now unit is functioning as designed ."

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11551765 drain hose. Tested unit and now unit is functioning as designed. No water leaks detected at this time"