Near Georgetown, TX 78628
Lou
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL GS6NBEXRB02 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked temps in the FC=69 degrees & RC=84. Checked the compressor and it was scorching hot and all fans were operating. I advised the customer of my findings and leet them know it would need a sealed system repair. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer smelling like smoke. Upon further inspection, the customer advised that the unit has a black spot on the vent in the upper left corner inside and there was condensation inside the drum. I opened the door and pressed the door switch closed and turned the unit on. I could see the element illuminating in the upper left corner vent and the unit was heating. Using my vent test kit, I placed the test kit in the upper right vent and placed the unit on Air Fluff and tested the unit. It failed twice. I removed the vent tube from the unit and tested again and this time the test kit fell off the vent and the unit passed. Even though this unit is new as is the home, I advised the customer that the vent going up to the roof would need to be checked for an6 debris inside due to the unit not getting good airflow. I checked the element, cutoffs, thermostat and fuse and all checked good. I advised the customer that due to the poor air flow ci
Near Waco, TX 76710
Arthur B.
Job Details: 09/09/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for customer complaint of dryer getting error code F4E1. Checked voltage at the house and found wiring incorrect. Advise customer to have wiring checked by electrician. No other issues found.
Near New Braunfels, TX 78130
Kevin
Job Details: 09/06/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and found drain pump is noisy, replaced pump and it is now draining properly. No water leaks detected at time of service, job complete. See sticky notes for more information."
Near Austin, TX 78704
Wesley
Job Details: 09/06/2019
ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on site To answer customer questions and found unit operating as designed. Increased thickness per customer preference. All checks good. Unit is now operating as properly.
Near Killeen, TX 76543
Al
Job Details: 09/06/2019
WASHER GE GTW335ASN0WW Arrived to inspect washer issues.Plugged the unit in and unit ran diagnostics test mode as designed with no error codes.Unit certified for resale.Job complete
Near Manor, TX 78653
Cliff
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW8500SR01 Arrived on site to replace pump for washer. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to collect remaining balance of 224.68+tax from card on file.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for unit making noise, found noise from diffuser. Replaced diffuser and tested good"
Near Austin, TX 78759
Paul
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW8040DW1 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the control and calibrated the unit. I ran service test 51 and all test passed. Call complete.
Near Belton, TX 76513
Arthur B.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived onsite for customer complaint or freestanding range oven door seal falling off. Confirmed issue. Removed and replaced oven door seal, reassembled. Found seal sits well to liner. No other issues found."
Near Austin, TX 78748
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for noise complaint and no ice. Found noise coming from icemaker,icemaker constantly running through a harvest cycle,diagnosed faulty icemaker. Installed a new icemaker ran through a cycle water filled icemaker and noise no longer present"
Near San Marcos, TX 78666
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site to test unit for unit not heating. Test unit and found code on board. Reset code test unit and unit heating correctly at this time. Job complete will need to collect trip charge. Susan will try to get a hold of owner to get cc.
Near Elgin, TX 78621
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site to replace previously ordered parts. Installed new dispenser motor and found no other failures at this time. All is working properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for not draining. Test unit and found plug still on garbage disposal. Removed plug test unit an dunit draining correctly job complete.
Near Salado, TX 76571
Arthur B.
Job Details: 09/06/2019
WASHER WHIRLPOOL MVWB850YG1 Arrived to install new control and assembly from prior tech’s diagnosis. Removed and replaced control and UI console assembly. Reassembled and tested unit. Unit now works as designed. Collected per quote of CS. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer rescheduled.; saved tckt
Near Seguin, TX 78155
Kevin
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Arrived on site and found middle door handle is loose on the right hand side, completely removed handle and reinstalled it and it is now secure and operating properly. No water leaks from connections at time of service, job complete"
Near Harker Heights, TX 76548
Al
Job Details: 09/06/2019
WASHER LG WM3670HWA Customers friend answered the door and advised he was there at the residence because customer had to go out of town for an emergency.He called customer and customer no longer needed the repair.I did not enter the residence or collect any money.Job complete
Near San Marcos, TX 78666
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF111PABB4 "Arrived on site to test unit for unit not drying or washing and dispenser door missing. Test unit and found bad sump and motor bad heater and bad dispenser. Will need to call customer To see if he want to proceed. Spoke with Susan and she will try to get a ho,d of customer. ; saved tckt"
Near Liberty Hill, TX 78642
James
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site and tested operation. I found that the hood light is constantly receiving 120v and light stays on. I found that the holder has discoloring and control relay stuck. Installed new holder and control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Wesley
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site and replaced freezer door and heat treated seal. all checks good. Unit is now operating as designed.
Near Buda, TX 78610
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found bad motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for unit not making ice. Ran diagnostics and found e5 error and also found ice maker not filling due to bad valve. Replaced valve and ice maker and tested good
Near Elgin, TX 78621
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site to replace main control and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 09/06/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived onsite for customer complaint of ice machine leaking water from bottom. Found drain pump shorted out and leaking water. Unit will need new external drain pump. OF to R/S once authorization is given. All water and ice removed to prevent further leaking at this time.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10825875 (pump)
Near Cedar Park, TX 78613
James
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Vacuumed system to clear test for leaks. Charged system with 5.25 oz 134a and tested for proper cooling. Unit tests good. Job complete"
Near Austin, TX 78747
Scott
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site. Replaced freezer door and nameplate. Job complete
Near Jarrell, TX 76537
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace harness for crisper user interface. The customer informed me that he still has icing in the freezer and cannot use the shelves. The upper freezer shelf would not roll out. My coworker and I had to force the bracket to allow the shelf to pull forward and then back. We need to order brackets for the upper shelf in the freezer because they were damaged by the icing. Both sections of the unit will have to be empty for the repairs. We will do both repairs on the same visit. No water leaks were observed.; ordrng 1 COSTAPPROVALNEEDED and 1 W11131390 (bracket) and 1 W11161915 (BRACKET)
Near Cedar Park, TX 78613
James
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and tested operation. I found freezer at 0 degrees and fresh food at 40. Customer stated the dispenser would not always dispense when pushing paddle but would later dispense after walking away. I found water staining around deli control and inspected. I found delicious control wet and water standing in cavity. Dried water but will need to order new deli control. Installed new ice maker and fill tube heater. Tested ice maker and found to be working properly. I also found ui lights beginning to dim as well and will require ui replacement. ; ordrng 1 AUTHO (AUTHO) and 1 W11036562 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)
Near Austin, TX 78734
Andy
Job Details: 09/06/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer running nonstop. Tested and inspected unit and found failed timer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78723
Scott
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site. Found washer completely unresponsive. Control lock was on but it would not come out of it. Cycled power and no change. Replaced faulty control panel. Tested washer and all console buttons multiple times. All checks good. Job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 09/06/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Arrived on site for popping noise from refrigerant entering evaporator. Installed sound damping pads per tech support powered unit on watched evaporator frost no odd noise from evaporator
Near Round Rock, TX 78681
Paul
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for the refrigerator with the RC freezing. Mr stated the resolved the freezing issue but the unit is not making ice. I found the FC at 14 degrees. I found the condenser coil packed with dust and hair. I cleaned the coil and the temp immediately started dropping. I heard the icemaker fill valve turn on but no water was flowing. I found the fill tube frozen. I defrosted the fill tube and tested the unit. The unit worked as designed and the fill tube had no water dripping after it cycled. I suspect the valve had gotten something in it causing it to weep which started the customers whole issue. This could had frozen the dampener open but the dampener is working correctly now. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78747
Scott
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site. Found doors received were damaged. Will need to reorder both doors., ordrng LW10638683 / DOOR and LW10638684 / DOOR (by CS)"
Near Round Rock, TX 78665
Paul
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite for the dishwasher that makes noise during operation. I checked stored error codes and found an F8E1 error. I found a piece of plastics in the drain pump causing the issue. I removed the plastic and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Gatesville, TX 76528
Al
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived to install previously ordered part.AB and I removed and replaced the dispenser drawer assembly and lifted the front legs and unit tested as designed with no leaks.Customer washed a 20 minute load and unit did not leak.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 09/06/2019
DISHWASHER MAYTAG MDB8959AWS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I opened the unit door and found a large amount of detergent/rinse aid debris built up inside the unit. I placed the unit in diagnostics and tested and the unit operated intermittently and when I opened the door to inspect, I found a large amount of suds and the dispenser leaking rinse aid. I placed my multimeter on the black wire and checked amps reading and found the unit element not operating a full potential dropping to zero amps. I advised the customer of my findings and advised i would be ordering several parts and would need to get authorization from their warranty. I am ordering both spray arms and the upper spinner, feed tube and lower manifold, the upper rack spray arm manifold (no longer available), dispenser, lower spray arm tube seal, and door gasket. Also ordering a CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST. Will return with the sump/motor assembl
Near Canyon Lake, TX 78132
Robert
Job Details: 09/06/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job to install new door. Installed new oven door and nameplate. Tested good. No leaks detected.
Near Leander, TX 78641
Lou
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS72EC0HV01 "arrived on site to install previously diagnosed and ordered part. Due to the control display showing lines and the unit not operating properly, I removed and replaced the UI console and tested. Unit operated as designed. Job completed"
Near Kyle, TX 78640
Kevin
Job Details: 09/06/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site and replaced water fill tube, after replacement ran test 97 and icemaker filled properly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 09/06/2019
OVEN WHIRLPOOL WFC150M0EB3 Arrived on job for complaints of no oven heat top working normal. Found the k5 relay not working. Replaced control and test.
Near Salado, TX 76571
Arthur B.
Job Details: 09/06/2019
DRYER MAYTAG MED6630HC0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Advised customer of findings and wants to have unit exchanged thru point of sale. No further work performed.
Near Austin, TX 78704
Wesley
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH53520CS Replaced switches and interlocks. All checks good. Charged in full.
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for unit overheating. Found sensor error in error codes. Replaced sensor and tested good
Near Austin, TX 78754
Cliff
Job Details: 09/06/2019
COOKTOP WHIRLPOOL WFE525S0HS1 Arrived on site today notice a cooktop that has a cracked glass assembly. Found cooktop cracked over right front burner. Replaced glass assembly and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Paul
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Arrived onsite for the dishwasher not cleaning the dishes good. I found the dispenser not opening correctly with voltage to the solenoid. I replaced the dispenser and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MSF25C2EXW00 "arrived on site to install previously diagnosed and ordered parts. Previous technician ordered the bracket, ice door kit and dispenser arm. When I began to remove the parts from the unit, I found that only the bracket is needed. I found where the switch mount was broken and not engaging with the dispenser arm; therefore, not dispensing any ice. I advised the customer of my findings and removed and replaced the bracket and tested the unit. Unit operated as designed and dispensed ice with no failures. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested operation. I found signal wire from control to inverter not secured properly causing compressor not to run properly. Secured connection and tested operation. Compressor now running properly and unit cooling. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for no cold water dispensing during wash cycle. Tested unit and found no water cold water coming into unit. Open control panel to find loose common wire at cold water inlet solenoid. Corrected wiring issue and unit now operates properly with no water leaks.
Near San Marcos, TX 78666
Robert
Job Details: 09/06/2019
WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of washer leaking. During testing found that the dispenser housing was leaking. Replaced dispenser housing with new and washer tested fine and no leaks detected. Complete.
Near Harker Heights, TX 76548
Al
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Arrived to inspect ice bracket damage.Confirmed the complaint and quoted the customer.Customer ok’d the repair.Removed and replaced the ice door kit.Reassembled and unit now operates as designed.All water lines were dry at the time of service..Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “no cooling in fresh foods area” complaint. Inspected unit and found thermistor to be corroded. Per TSP #W10875533A, ordered service kit p/n W10902214. Return for repairs on 09/11. Unit is unplugged and no water is connected. Customer needs to supply occupancy data, before repairs have been started.; ordrng 1 W10902214 (thermistor)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for unit not washing. Started unit and found unit not pumping, replaced pump and motor and tested good. No leaks on site"
Near Hutto, TX 78634
Paul
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with the RC compartment not getting cool. I found the RC evaporator frosted up. I cleared the ice and found the evaporator thermistor very loose. I changed the fan and harness, taped and tie wrapped the thermistor. I found no other air leaks that could have caused the issue. I found voltage to the auger motor but the motor not responding. I replaced the auger motor and tested the unit. The unit is working as designed. Call complete."
Near Austin, TX 78753
Cliff
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting due to failed control board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to thaw unit manually and has signed defrost waiver.
Near New Braunfels, TX 78132
Robert
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer evaporator frozen. Customer will defrost before repairs. Also found Ishtar side bracket damaged. ; ordrng 1 W10625070 (BRACKET )
Near Canyon Lake, TX 78133
Robert
Job Details: 09/06/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on job for complaints of ice machine not making ice. Ran diagnostics and functions are working properly. Compressor came on but not cooling. Seal system issue. Ordered parts. ; ordrng 1 CNOTE (SS TECH NEEDED) and 1 WPW10605286 (compressor) and 1 w10843121 (drier-tube)
Near Buda, TX 78610
Leonardo
Job Details: 09/06/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site to test unit for fan making loud noise. Test unit and found screw to long hitting fan. Removed screw and installed smaller screw test unit and unit test good job complete.
Near New Braunfels, TX 78130
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for no ice condition. Cycled icemaker but no water entered. Found that the water was turned off. Turn the water on and operations are normal now with no water leaks.
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site to replace door rails for refrigerator. Replaced left and right rails and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Luis
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for new ice and cooling issue in fresh food. Found evaporator incased in ice. Thermistor has been installed to correct location with foil tape and cover has been replaced with 4 screws to secure cover. Called tech support due to issue,per tech support ran through service pointer all checked with service pointer per tech support unrepairable out of manufacture warranty SR#7725791559"
Near Round Rock, TX 78664
Paul
Job Details: 09/06/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer with a no heat condition. I found the unit loosing L2 between the terminal block and the timer which means there is a break in the harness and it will need to be replaced. Ordering C-Notes & WPW10450286 HARNS-WIRE. RS for Thu 9/12. Use authorization ALTCQ00DPL1.; ordrng 1 C-NOTES (CUSTOMER HAS TO HAVE THE LAST CALL TIME FRAME. HE WILL NOT GET HOME UNTIL 4:30PM FROM WORK.) and 1 WPW10450286 (HARNS-WIRE)
Near Canyon Lake, TX 78133
Robert
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on job to replace door switch in freezer. Switch glue in place from foam only half of the switch came out. Rest of switch still in the liner unable to remove other half do to excessive foam glue around it. Contact Whirlpool and was advised to take pictures. 7725796601. ; saved tckt
Near Austin, TX 78739
Luis
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no ice. Ran diagnostics found freezer thermistor reading open,ice box thermistor reading 30° diagnosed unit will need thermistor harness; ordrng 1 W11204566 (HARNESS)"
Near Killeen, TX 76549
Al
Job Details: 09/06/2019
RANGE WHIRLPOOL WFC150M0EB3 "Arrived to inspect range not heating.Checked voltage at the outlet, confirmed the terminal block was not damaged.Removed and replaced the harness, fuse, sensor and control.Reassembled and unit began heating and actually got to desires preset temperature of 450 after repair.Job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Right on site and replaced control board and harness diagnosed, no water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Paul
Job Details: 09/06/2019
OVEN KITCHENAID KOST100ESS03 Arrived onsite for the oven that is getting voltage but nothing is turning on. I found the correct voltage to the UI but it was dead. I replaced the UI and the unit works as designed. Call complete.
Near San Marcos, TX 78666
Kevin
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ASD2522WRB03 "Arrived on site and found frost pattern is good Evaporator fan is running correctly, and there is no excessive frost on evaporator, customer complaint is refrigerator intermittently not cooling as well as it should, ice cream is soft etc. Spoke with LM and sent a picture of frost pattern and decided to replace defrost controller. No water leaks from connections at time of service, Job complete"
Near Austin, TX 78732
Andy
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator no operations. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Wesley
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found console partially unresponsive. Ordering console and replacing console and control together. ; ordrng 1 W11130341 (CONSOLE)
Near Austin, TX 78727
Paul
Job Details: 09/06/2019
RANGE ELECTROLUX EW30IF60ISA Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the receivers. The door is closing much better but the hinges the customer replaced act a little weak or could possibly be the wrong hinge because the door will almost free fall open. Mr looked up the part number that he ordered and it was 316581000 which should be correct. I told mr I would try to see if there was a different hinge available for the unit. I did show him where the right hinge was not acting correctly and he stated he would change it out.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH32519FB1 Arrived on site for no heat condition and electrical smell condition. Open unit to find a failed/shorted diode. Replaced and tested. Unit works properly.
Near Austin, TX 78754
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “uneven closing of fresh foods door” complaint. Per my previous diagnosis, removed and replaced hinge, shim and thimble. Added shims to right side of unit. Unit is now performing as designed. No leaks detected, at time of service."
Near Austin, TX 78726
Lou
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ED5SHAXNQ01 "arrived on site to install previously diagnosed and ordered parts. Previous tech diagnosed and ordered the ice dispenser door kit and water dispenser water tubing. I found that when water is dispensed, the quick connect leaks water at the front of the part due to the tubing being worn and not creating a cold seal in the quick connect. Using some tubing from my service van, I replaced the tubing and tested and the water dispensed as designed. I removed and replaced the ice dispenser door kit and tested and it operated as designed. I contacted the customer and advised of my findings and repairs and advised that the water tubing was not needed No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not dispensing water or ice, found door switch functioning as designed allowing water to dispense and ice. But noticed inside of left door is badly defected do bad warpage took pics, inner panel is so warped it barley hits door switch, unit will need new left door to complete repair Customer is getting access to correct dop was supposed to supply by end of day but did not receive. ordrng 1 CNOTE (OFFICE RS / PART AUTHO ) and 1 CNOTE (NEXT DAY CONTACT ) and 1 W11104477 (dor-fip)"
Near New Braunfels, TX 78130
Robert
Job Details: 09/06/2019
WASHER MAYTAG MVWB950YG1 Arrived on job for complaints of noise coming from washer. During testing found that the bearing is no good causing the noise.
Near Austin, TX 78705
Leonardo
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit not coming on. Found unit getting correct power and fuse was good. Replaced control board test unit and unit test good job complete.
Near Austin, TX 78704
Chase
Job Details: 09/06/2019
DRYER WHIRLPOOL CSP2970HQ0 Arrived on site. Checked dryer for no operation. Lowe dryer is working properly. Upper dryer has display but won’t run. Fuse and thermostats check good. Verified voltage at terminal block and found 22 vac at L1. Informed maintenance that there is an electrical supply issue. Office to charge service fee to cc on file. Job complete
Near Kyle, TX 78640
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for water leaking. Found drain frozen over,removed ice build up in drain checked water flow slowly barley draining causing drain to freeze. Removed drain tube from compressor compartment found screw in drain tube,removed screw reinstalled drain tube checked water flow through drain good. AUTHO WLX1PLXEPL1"
Near The Hills, TX 78738
Andy
Job Details: 09/06/2019
DRYER MAYTAG MDE5500AYQ And on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Found some lent buildup and removed. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Salado, TX 76571
Arthur B.
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived onsite for customer complaint of dishwasher not draining and not washing properly. Tested unit and found bottom wash arm not moving and check valve in hose not opening all the way. Also found silverware rack brittle as well. Ordering rack, sump and motor assembly. OF to R/S once AUTHO is given. All water connections were dry at of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WPW10455260 (pump&motor) and 1 WPW10473836 (basket-war)"
Near Austin, TX 78723
Joseph C.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFG530S0EB1 "Arrived on site for “rear burners take too long to ignite” complaint. Inspected unit and found debris built up in burner heads. Cleared debris and demonstrated to customer how to do same. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer had emailed closing paperwork to office."
Near Seguin, TX 78155
Kevin
Job Details: 09/06/2019
OVEN JENN-AIR JJW3830DS03 "Arrived on site and found no saved error codes, ran all cooling fans and convection fans in manual diagnostics and didn’t find any excessive noise. Started oven on rapid pre-heat and it begins rattling during convection. Noise is not able to be duplicated through diagnostic cycle. Spoke with techline and SR7725798435 they want all parts replaced.; ordrng 2 W11098805 (element)s and 1 W11245567 (BLOWER FAN) and 1 W11255349 (MOTOR CONVECT) and 4 W11301887 (BLADE FAN)s and 2 W11313747 (BAFFLE)s"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for “door gaskets torn and lights, in fresh foods, not working” complaint. Inspected unit and found door gaskets faulty and left door switch shorted. Removed and replaced fresh foods door gaskets and left door light switch. Unit checks good. No leaks detected, at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for customer complaint of customer complaint of 5 door refrigerator not cooling in RC section. Found extensive frost build up on RC evaporator. Customer agreed to defrost unit completely. Ordering RC evaporator and UI. R/S customer for Wednesday 9/11. ; ordrng 1 W10894103 (cntrl-elec UI) and 1 W11256332 (cover-evap RC)
Near Wimberley, TX 78676
Luis
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 Arrived on site for no cool powered unit on co press or not powering on diagnosed failed compressor. Ordering a new compressor assembly job will need 2HRS for repairs. ; ordrng 1 2HRS and 1 WPW10466675 (COMPRESSOR)
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/06/2019
WASHER LG WT1101CW "Arrived on site for unit with low fill error, found water valves clogged with sediment. Replaced valves and tested good. No leaks on site
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for unit with door locked shut. Power still on. Ran diagnostics got no error,s was able to open back up latch in diagnostics and tested unit with no issues,
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR LG LFX21975ST/02 Arrived on site to replace freezer LED module. In preparing to do work we noticed that the door switch was stuck in the closed position due to some ice. Once the ice was taken off the light works properly and there are no water leaks.
Near Austin, TX 78759
Wesley
Job Details: 09/06/2019
RANGE KITCHENAID KGCU467VSS01 Arrived onnsite for scratching for panel. Unit is now cosmetically correct. All checks good. Charged in full.
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB "Arrived on site for “not cooling” complaint. Inspected unit and found thermostat faulty. Removed and replaced thermostat. Unit checks good. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 09/06/2019
WASHER WHIRLPOOL RTW4516FW2 "arrived on site to inspect washer leaking. Upon further inspection, I found that the customer had the unit disconnected from the water supply and unplugged. The customer advised that the unit was leaking while draining the water. I plugged the unit back in and attached the water hoses. Placed the unit in diagnostics showing no error codes. I ran it through diagnostics testing and the unit operated as designed. I removed the drain pump and hose and found it to be clear of debris. The customer advised that the unit was washing in a deep water wash cycle. While in diagnostics, I manually filled the tub until the unit shut off. I placed the unit in manual drain mode and found no water leaking from the unit. After approximately 30 seconds, I could hear the water back flowing up the drain pipe. I found that the source of the leak is the drain pipe back flowing and spilling over onto the floor. I advised the customer of my findings and advised to have the drain p
Near San Marcos, TX 78666
Kevin
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found saved errors for Pressure system fault, main control fault, replaced control board and ensured that pressure hose is clear. Ran a calibration cycle. No further repairs required at this time, job complete"
Near Austin, TX 78731
Tyler B.
Job Details: 09/06/2019
WASHER MAYTAG MVWP575GW0 Arrived onsite for unit not agitating. Found hub to be stripped. Will need to complete. Commercial 5yr warranty ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10528947 (drive hub kit)
Near Kyle, TX 78640
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for filter housing issues. Found defective filter housing,removed defective filter housing. Installed a new filter housing assembly,installed filter tested water dispenser unit working as designed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR JENN-AIR JBRFR36IGX00 We will need to replace the water filter housing. Cannot access shut off valve to unit. Customer will purchase a water key and turn the water off when we do the repair for the return trip. Water connections at this time or all dry.; schdld next appmnt for 9/11 WED !
Near Fort Hood, TX 76544
Al
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived to install previously ordered part.Removed and replaced the latch.Reassembled and unit still did not advance, film or wash.Called Whirlpool Tech line and spoke with Dustin, who walked me through Diagnostics test mode.The unit completed diagnostics test mode with NO error codes.I attempted one more time and unit still did nothing.Dustin advised to order the CONTROL for the unit.All water lines were dry at the time of service Unit is stacked inside of a 5th wheel RV and will need to be unstacked by installation service.Repair will require 2 techs to for control replace due to the confined small space inside the RV.Customer is not satisfied with the unit.I provided all necessary information for customer to contact whirlpool for a replacement unit.Customer advised this is the 2nd washer they’ve had due to same issues.Needs more work; ordrng 1 CNOTE (2 MAN STACKED UNIT INSIDE TIGHT SPACE IN RV) and 1 CNOTE (1.5 HOURS ) and 1 W11367297 (CONTROL )"
Near Leander, TX 78641
James
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found freezer at -5 degrees and fresh food at 20 degrees. I found a blue wire broken free of molex connector in compressor compartment and found this wire to trace back to the p70 connector on main control. Traced wire on tech data sheet and found it to go to the damper motor. Called tech line and spoke to Chris #7725797044. No repair recommended. Customer will be contacted by manufacturer with resolution. Job complete
Near Austin, TX 78703
Wesley
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW97HEDC0 Arrived onnsite and unlocked unit and reset. All seems to be operating as designed. Removed load and go resevoir and advised that unit can be filled manually to control how much soap is dispensed. All checks good. Unit is now operating as designed.
Near Austin, TX 78736
Chase
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Arrived on site. Replaced damaged refrigerator door and handle plugs. All checks good. Job complete