Near Austin, TX 78757
Joseph C.
Job Details: 04/20/2018
KDTE254ESS1 Arrived on site for “burning electrical smell” complaint. Inspected unit and found power wires, at junction box, to have burned through wire nuts. Performed repairs to wires. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Killeen, TX 76542
Dona
Job Details: 04/20/2018
Arrived on site to replace leaking housing. Replaced housing, filled unit, unit agitated, drained and spun with no leaks. Verified all water connections dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/20/2018
Model MFF2558VEB1, Arrived on call for unit not cooling properly, installed used test relay prior and left it on the unit prior to leaving location on last call and when got to customers home unit has been running and has not shut off and freezer is 5 degrees and fresh food is 37 degrees and compressor is just warm and compressor is drawing 0.9 amps which is good and compressor windings were less than 1 ohm difference on readings on previous call, per gc senior tech only install cap and start device, sealed system parts not needed, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/20/2018
Model MFF2558VEB1, Arrived on call for unit not cooling properly, installed used test relay prior and left it on the unit prior to leaving location on last call and when got to customers home unit has been running and has not shut off and freezer is 5 degrees and fresh food is 37 degrees and compressor is just warm and compressor is drawing 0.9 amps which is good and compressor windings were less than 1 ohm difference on readings on previous call, per gc senior tech only install cap and start device, sealed system parts not needed, no water leaks at time of call, call complete.
Near Austin, TX 78739
Luis
Job Details: 04/20/2018
Test
Near Austin, TX 78739
Luis
Job Details: 04/20/2018
Refrigerator-replaced icemaker assembly
Near Cedar Park, TX 78613
Lou
Job Details: 04/20/2018
arrived on site to inspect ice maker not working. Upon further inspection, I found that the water source was turned off. I turned the water on and tested unit. Water began to flow into ice maker, but the unit would not cycle. I removed and replaced the ice maker, tested the unit and the operated as designed. No water leaks observed during service.
Near Killeen, TX 76549
Dona
Job Details: 04/20/2018
Arrived on site for no heat, found element had fully expanded to heater housing breaking apart. Found open thermal cutoff from where element had arched replaced both cutoff and element, verified temperatures and all functions. Unit is heating and cooling down. Dryer ducting clean good air flow.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/20/2018
Arrived on site for no ice condition. Found freezer temperature at 1°. Cycle icemaker and found the unit was not filling with water. Discovered that the icemaker filter was blocked. Remove blockage and everything now works properly with no water leaks.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 04/20/2018
WRX735SDHZ00 Excessive frost in freezer. Removed ice/. Verified door rail/slides positioned properly to allow door to close evenly. Normal sealing/door closure. No excessive air entering unit
Near Austin, TX 78728
Nathaniel B.
Job Details: 04/20/2018
Model WOS51EC0AS04, Arrived on call for oven door needs adjusting, found that door is either tweaked or control panel has screw holes off set to were the left side of the door is out more than the right, will order complete door and control panel and glass frame, skyped office parts and spoke to jordan and will reschedule for 4/27/18
Near Austin, TX 78728
Nathaniel B.
Job Details: 04/20/2018
Model WOS51EC0AS04, Arrived on call for oven door needs adjusting, found that door is either tweaked or control panel has screw holes off set to were the left side of the door is out more than the right, will order complete door and control panel and glass frame, skyped office parts and spoke to jordan and will reschedule for 4/27/18
Near New Braunfels, TX 78130
Daniel A.
Job Details: 04/20/2018
MDB8959SFZ4 No incoming water to dishwasher. Verified inlet valve operation. Corrected float switch position/lever actuator. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service
Near Austin, TX 78727
Cliff
Job Details: 04/20/2018
Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer with a broken handle. Found handle clips broke it on top side causing handle not too attached the door panels properly. Replaced door handle and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Luis
Job Details: 04/20/2018
Refrigerator-installed updated fresh food evaporator,compressor and uv drier
Near Georgetown, TX 78628
Mike G.
Job Details: 04/20/2018
ED5PVEXWS06, Arrived on site to install new bracket checked unit after repair and unit is now disp water and ice checked unit for water leaks and no leaks found at time of srv.... unit checked fine....
Near Georgetown, TX 78628
Mike G.
Job Details: 04/20/2018
ED5PVEXWS06, Arrived on site to install new bracket checked unit after repair and unit is now disp water and ice checked unit for water leaks and no leaks found at time of srv.... unit checked fine....
Near Round Rock, TX 78665
Jonathan S
Job Details: 04/20/2018
Whirlpool gas range model# WEG730H0DS0. Will not bake or broil.
Near Austin, TX 78727
Cliff
Job Details: 04/20/2018
Whirlpool refrigerator WRX735SDBM04. Arrived on site to replace controls for refrigerator. Replaced main control and found user interface also damaged. Replaced user interface as well and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Steve C.
Job Details: 04/20/2018
Arrived on site for the unit is not draining. Tested the unit and found the garbage disposal cap is still in place. Removed the cap and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Mike G.
Job Details: 04/20/2018
KEBS107SSS00, Arrived on site for unit not heating properly, checked unit temps with unit set at 350* 1st hi temp at 341* and low temp at 326* = 333* recalibrated unit to a +10 and rechecked unit 2nd ho temp at 351* and low temp at 344* = 348* 3rd hi temp at 352* and low temp at 345* = 349* unit checked fine after recalibrating
Near Georgetown, TX 78633
Mike G.
Job Details: 04/20/2018
KEBS107SSS00, Arrived on site for unit not heating properly, checked unit temps with unit set at 350* 1st hi temp at 341* and low temp at 326* = 333* recalibrated unit to a +10 and rechecked unit 2nd ho temp at 351* and low temp at 344* = 348* 3rd hi temp at 352* and low temp at 345* = 349* unit checked fine after recalibrating
Near Copperas Cove, TX 76522
Dona
Job Details: 04/20/2018
Arrived on site for no heat, found element had split and open thermal cutoff. Replaced element and cutoff, verified unit is heating and cooling down. De longed inside dryer. Airflow checks good. Unit working to spec.
Near Leander, TX 78641
Steve C.
Job Details: 04/20/2018
Arrived on site for the unit is not draining. Removed the drain pump and found a toothpick stuck on the drain pump. The pump is defective due to short. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Jerry C.
Job Details: 04/20/2018
UXL6048YSS0 Arrived onsite for the vent hood that the fan is not running on. I found the molex connector not plugged into the motors. I plugged in the connector and tested the unit. The unit is working as designed. Call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/20/2018
Model WDF520PADM7, Arrived on call for dishwasher not draining water, found knock out for garbage disposal was not removed, removed knock out from disposal and filled dishwasher with water and ran drain and know is draining, all checks good, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/20/2018
Model WDF520PADM7, Arrived on call for dishwasher not draining water, found knock out for garbage disposal was not removed, removed knock out from disposal and filled dishwasher with water and ran drain and know is draining, all checks good, call complete.
Near Austin, TX 78728
Cliff
Job Details: 04/20/2018
Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer with a timer tha is not advancing. Found timer motor contact bent causing wiring not to connect. Repositioned bent contact and wired motor properly. Tested unit and found all is working properly at this time.
Near Lampasas, TX 76550
Dona
Job Details: 04/20/2018
Arrived on site for unit not heating, found open heating element. Replaced element, ran unit to verify operations and that all water connections are dry. Unit checked good.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/20/2018
Model WFG515S0ES0, Customer was not instructed by builder that customer instruct not covered, called whirlpool to get pl1, autho. Weeel00epl1, per gina at whirlpool customer service, Arrived on call for temps not correct on oven, had customer preheat oven to 350 degree before arriving at location, cutt in temp is 320 degrees, cutt out temp is 385 which is a average temp of 352 degrees which no calabration is needed., call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/20/2018
Model WFG515S0ES0, Customer was not instructed by builder that customer instruct not covered, called whirlpool to get pl1, autho. Weeel00epl1, per gina at whirlpool customer service, Arrived on call for temps not correct on oven, had customer preheat oven to 350 degree before arriving at location, cutt in temp is 320 degrees, cutt out temp is 385 which is a average temp of 352 degrees which no calabration is needed., call complete.
Near Georgetown, TX 78633
Mike G.
Job Details: 04/20/2018
WFW97HEDW0, Arrived on site for washer detergent dispenser not working, checked unit and found that the customer has a water softener in the home and unit is set up for hard water and Concentration is set a 5x found that the concentration needs to be set at 2x and set up unit for soft water checked unit and unit is now disp detergent checked unit for water leaks and no leaks found at time of srv....
Near Georgetown, TX 78633
Mike G.
Job Details: 04/20/2018
WFW97HEDW0, Arrived on site for washer detergent dispenser not working, checked unit and found that the customer has a water softener in the home and unit is set up for hard water and Concentration is set a 5x found that the concentration needs to be set at 2x and set up unit for soft water checked unit and unit is now disp detergent checked unit for water leaks and no leaks found at time of srv....
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the middle and lower wash arms. The middle wash arm $38.42 and for the lower wash arm $64.94 and labor/service $139.99... Total $263.43. Customer paid for service fee $108.24 at previous service call and paid remaining balance of $155.19. No water leaks observed during service.
Near Kyle, TX 78640
Brandon
Job Details: 04/20/2018
Arrived on site for part hanger, I replaced all door switches unit tested good.
Near New Braunfels, TX 78130
Connor M.
Job Details: 04/20/2018
RTW4516FW roper washer Arrived on site to test unit for not completing wash cyle; stopping after rinse. Found error code for lid lock failure. During diagnsotic cycle found lid lock trying to lock every 8 seconds but not latching. Found bad lid lock. Replaced and tested unit after calibration. Unit working properly. Instruct on proper use and care. No leaks detected.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model MFX2570AEB4, Arrived on call for water not going in to ice maker but is dispensing water at dispenser, found that when opening left hand fresh food door and holding light switch down i emaker then cycled 3 times with out filling, then jumpered l to v and valve entergized, icemaker cycled 3 times with out filling with water or t to h jumpered at icemaker , will need icemaker,, icemaker 102.80, svc/labor rf360 209.99 which = 312.79 plus tax 25.81 which =338.60, customer agreed to est. skyped office parts and no answer office will reschedule with customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model MFX2570AEB4, Arrived on call for water not going in to ice maker but is dispensing water at dispenser, found that when opening left hand fresh food door and holding light switch down i emaker then cycled 3 times with out filling, then jumpered l to v and valve entergized, icemaker cycled 3 times with out filling with water or t to h jumpered at icemaker , will need icemaker,, icemaker 102.80, svc/labor rf360 209.99 which = 312.79 plus tax 25.81 which =338.60, customer agreed to est. skyped office parts and no answer office will reschedule with customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model WDF520PADM7 Arrived on call for left upper rail twisted and end falls off, found rail on top left for upper rack is bent and left hand upper rail stop is damaged replaced left hand upper rail and stop and checked operation and all checked good, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model WDF520PADM7 Arrived on call for left upper rail twisted and end falls off, found rail on top left for upper rack is bent and left hand upper rail stop is damaged replaced left hand upper rail and stop and checked operation and all checked good, no water leaks at time of call, call complete.
Near Austin, TX 78734
Thomas L.
Job Details: 04/19/2018
Arrived on site for No operation. The was unit totally nonresponsive. Found unit to have defective touch panel and control. Power in to control but not out of it. Replaced and tested. All operations were normal and all connections were dry. Left home via front door . Customer said he would lock door later. Left home at 4:10 pm. Customer agreed to repairs via phone and will text me his card numbers. 0722
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model WRS325FDAM04, Arrived on call for broken plasticpieces coming out with ice when dispensed, found that bail arm extension came off the bail arm and got crushed in the crusher, removed all plastic from bin ice bin and icemaker not needed, will order bail arm with extention, skyped offive parts and talked to kristen and will reschedule for 4/24/18, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model WRS325FDAM04, Arrived on call for broken plasticpieces coming out with ice when dispensed, found that bail arm extension came off the bail arm and got crushed in the crusher, removed all plastic from bin ice bin and icemaker not needed, will order bail arm with extention, skyped offive parts and talked to kristen and will reschedule for 4/24/18, no water leaks at time of call.
Near Georgetown, TX 78628
Lou
Job Details: 04/19/2018
arrived on site for dishwasher not heating. Upon further inspection, I placed the unit in diagnostic mode and found that the unit fills with water but the motor does not engage. I advanced through diagnostics and found that the drain pump works as does the heating element. I will return with the control and office to order sump assembly and schedule return service. Office advised of 04/24/18, but customer is not available that day and requested 04/25/18 EB. No leaks observed during service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model ET1CHMXKT06, Arrived on call for fresh food section not cooling properly, found drain iced over will need drain probe kit and fresh food door gasket due to deformed and not sealing, skyped office parts and talked to erika and will reschedule for 4/24/18, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model ET1CHMXKT06, Arrived on call for fresh food section not cooling properly, found drain iced over will need drain probe kit and fresh food door gasket due to deformed and not sealing, skyped office parts and talked to erika and will reschedule for 4/24/18, no water leaks at time of call.
Near Temple, TX 76502
Mike G.
Job Details: 04/19/2018
WTW5300VW2, Arribed on site for unit will not start at all checked unit and found that the wire harness to the time is not plugged in all the way, plugged in wire harness and checked unit and unit is now starting filling washing and draining and spining checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Temple, TX 76502
Mike G.
Job Details: 04/19/2018
WTW5300VW2, Arribed on site for unit will not start at all checked unit and found that the wire harness to the time is not plugged in all the way, plugged in wire harness and checked unit and unit is now starting filling washing and draining and spining checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Lakeway, TX 78734
Thomas L.
Job Details: 04/19/2018
Arrived on site for no ice condition. Unit was off. Could not get in touch with customer before arrival to turn the unit on turned unit on and watched it make and harvest a beautiful slab of ice. All water connections were dry.
Near Georgetown, TX 78633
Mike C.
Job Details: 04/19/2018
Whirlpool cooktop WCG51US0DS00 Arrived to have customer explain that the left rear burner has a very large uneven flame. Found burner cap was not centered on burner head. Centered burner cap and checked operation, checked good.
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2018
arrived on site for refrigerator not dispensing water and not making ice. Upon further inspection, I removed the filter and tested unit and the unit dispensed water and dispensed water into the ice maker chute. Replaced filter and the unit did not operate. Advised customer that the filter is defective. Also checked the rc door making a creaking noise. After removing the door and checking the cam, I installed the door and tested without the items in the door, and the noise stopped. I advised the customer that there is too much weight on the door which is causing the creaking noise. No water leaks observed during service.
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2018
Near Georgetown, TX 78633
Mike C.
Job Details: 04/19/2018
Whirlpool dishwasher WDF520PADM7 Arrived to find dispenser door does not open all the way. Found dispenser door spring broken. Installed new dispenser and checked operation, checked good.
Near Bee Cave, TX 78738
Thomas L.
Job Details: 04/19/2018
Arrived on site and replaced electrically failed wash motor. Tested unit. Operations all normal. Water connections all dry.
Near Bee Cave, TX 78738
Thomas L.
Job Details: 04/19/2018
Arrived on site or upper rack not working properly. Found that the upper rack stops were broken. This allowed rack to fall out. Installed new upper rack stops. All operations were normal. All water connections were dry.
Near San Marcos, TX 78666
Connor M.
Job Details: 04/19/2018
ED5FHAXSL00 whirlpool refrigerator Start dev-68.51 RF160-169.99 arrived on site to test unit for not cooling in both sections. Found all fans running, lights in cabinet on. Compressor runs for a few seconds then shuts off. Confirmed bad start device/overload relay. Replaced and tested unit. Unit working properly, no leaks detected. Collected balance via cc.
Near San Marcos, TX 78666
Connor M.
Job Details: 04/19/2018
WOS51EC0AB04 whirlpool cooktop Arrived on site to test unit for potential gas smell when not in use. Did not smell any gas but did smell the chemical used to treat the wood for their cabinetry. Tightened up all connections just in case. Gas company did not detect any gas when inspecting unit. Deemed unit safe to use as designed. No gas leaks found.
Near Austin, TX 78748
Luis
Job Details: 04/19/2018
Refrigerator-installed new thermostat
Near Round Rock, TX 78681
Jerry C.
Job Details: 04/19/2018
WDT720PADM2 Arrived to inspect drying issue. I entered service test mode and found F5E1 stored. I completed service test mode and found all functions present. The customer was not using rinse agent and was using tablets and pre-rinsing. I advised the customer to switch to a liquid detergent and to use approximately 1 TBSP, as a good starting point, to use rinse agent and to purge cold water from the sink supply, prior to use. Operational test good, no leaks observed during service.
Near Waco, TX 76710
Mike G.
Job Details: 04/19/2018
MEC7430WW01, Arrived on site to install new burner switch when doing repair found that the LR switch is the only one that needs to be replaced, replaced switch and light is only cooling on when burners are turned on unit checked fine at this time..
Near Waco, TX 76710
Mike G.
Job Details: 04/19/2018
MEC7430WW01, Arrived on site to install new burner switch when doing repair found that the LR switch is the only one that needs to be replaced, replaced switch and light is only cooling on when burners are turned on unit checked fine at this time..
Near Seguin, TX 78155
Kevin
Job Details: 04/19/2018
Arrived on site and found power is showing on user interface and when a cycle is selected control board can be hard clicking but nothing else happens will need to bring back control board to correct issue and have fuses and thermostats on hand to ensure repair on next visit. NED7200TW
Near Leander, TX 78641
Lou
Job Details: 04/19/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the bezel. Tested unit and unit tested good. No gas leaks detected.
Near Round Rock, TX 78681
Jerry C.
Job Details: 04/19/2018
MVWB835DW3 Arrived to inspect noise during wash. I found the unit was leaning badly and the installer had added non-mfg-approved stabilizers to the feet of the unit. I removed the stabilizers and correctly centered the rotating mass within the chassis via the leveling legs. During further testing I found debris lodged within the drain pump. I removed the pump and removed the debris and verified pump integrity. I re-calibrated the unit and tested within automatic and manual test modes. Operational test good, no leaks observed during service.
Near Austin, TX 78704
Robert
Job Details: 04/19/2018
Arrived on job for complaints of not starting. Found door lock not working correctly. Replaced door
Near Temple, TX 76502
Dona
Job Details: 04/19/2018
Arrived on site for drum not turning, replaced dryer kit for worn and frayed belt and worn pulley. Replaced motor and blower wheel. Found motor windings opening under load not allowing for movement of drum. Checked heat, tumble, start, and full operations unit checked good. Dryer venting clean .
Near San Marcos, TX 78666
Connor M.
Job Details: 04/19/2018
KSEB900ESS2 kitchenaid oven Arrived on site to test unit for bent knobs. Fiund shaft bent on two switches. Ordering second for return. Kc approved tuesday
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2018
arrived on site for dishwasher dispenser not opening during cycle. Upon further inspection, I found that the gasket inside the door of the dispenser was hanging out. I removed and replaced the dispenser and tested the unit. Unit operated as designed. No water leaks observed during service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model WRS571CIHZ00, Arrived on call for water pressure is to low to the fridge, with filter in dispensed water and after 3 seconds of dispense gets no water at the dispenser, with filter removed gets good water dispense, per office water filter is not covered, builder will need to contact whirlpool customer service to see if they can get a water filter sent to them as curtsey, water filter not covered, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/19/2018
Model WRS571CIHZ00, Arrived on call for water pressure is to low to the fridge, with filter in dispensed water and after 3 seconds of dispense gets no water at the dispenser, with filter removed gets good water dispense, per office water filter is not covered, builder will need to contact whirlpool customer service to see if they can get a water filter sent to them as curtsey, water filter not covered, call complete.
Near Austin, TX 78732
Thomas L.
Job Details: 04/19/2018
Arrived on site for no operation. Found left filter not depressing power switch. Instructed customer.
Near Killeen, TX 76542
Steve C.
Job Details: 04/19/2018
Arrived on site for the unit has error code f5e3. Tested the unit in diagnostic and received error codes F0e3, f5e3 lid lock, and f0e5. Found the lid lock is defective. Quoted the customer for the latch $89.46 and labor tl330 $159.99 for labor. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Steve C.
Job Details: 04/19/2018
Arrived on site for the unit has error code f5e3. Tested the unit in diagnostic and received error codes F0e3, f5e3 lid lock, and f0e5. Found the lid lock is defective. Quoted the customer for the latch $89.46 and labor tl330 $159.99 for labor. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Granger, TX 76530
Nathaniel B.
Job Details: 04/19/2018
Model MMV1174FB0, Arrived on call for unit not heating, found transformer arced prior replaced cap, mag, diode and transformer and tested and all checks good, tested more than 3 times at customers request ,call complete.
Near Granger, TX 76530
Nathaniel B.
Job Details: 04/19/2018
Model MMV1174FB0, Arrived on call for unit not heating, found transformer arced prior replaced cap, mag, diode and transformer and tested and all checks good, tested more than 3 times at customers request ,call complete.
Near New Braunfels, TX 78130
Connor M.
Job Details: 04/19/2018
WTW4816FW2 whirlpool washer Arrived on site to test unit for off balance operation. Found unit level and suspension in good shape. Ran diagnostic cycle found no error codes, unit passed test cycle. Instruct customer on proper loading techniques and theory of operation. Unit working properly, no leaks detected.
Near Austin, TX 78717
Lou
Job Details: 04/19/2018
arrived on site to inspect dishwasher not draining. Upon inspection, I found water standing in the bottom of the unit and the unit was in drain mode with the door open. Once I closed the door, the drain pump started, but was not pumping water. I found that the plug in the food disposal was not removed. I removed the plug, tested the unit and the unit operated as designed. No water leaks observed during service.
Near Lago Vista, TX 78645
Cliff
Job Details: 04/19/2018
Kitchenaid refrigerator KBSN608EPA01. Arrived on site to diagnose a refrigerator with a freezer crisper front not staying on. Found the lower freezer crisper front cover broken at the bottom mounting tabs causing drawer not to operate properly. Replaced freezer crisper cover and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Belton, TX 76513
Mike G.
Job Details: 04/19/2018
WED8000BW0, Arrived on site for unit making a noise, checked unit and found that the belt pulley is making the noise unit will need dryer repair kit to repair ordering part was unable to get eta from parts office will call customer to r/s
Near Belton, TX 76513
Mike G.
Job Details: 04/19/2018
WED8000BW0, Arrived on site for unit making a noise, checked unit and found that the belt pulley is making the noise unit will need dryer repair kit to repair ordering part was unable to get eta from parts office will call customer to r/s
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2018
arrived on site to inspect dishwasher not draining. Upon inspection, I found water standing in the bottom of the unit and the unit was in drain mode with the door open. Once I closed the door, the drain pump started, but was not pumping water. I found that the plug in the food disposal was not removed. I removed the plug, tested the unit and the unit operated as designed. No water leaks observed during service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 04/19/2018
Arrived on site for improper operation. Tested unit and found all burners working properly. Suspect possible power issue. Instructed customer of such. Ashley
Near New Braunfels, TX 78130
Connor M.
Job Details: 04/19/2018
WCG97US0DS00 whirlpool cooktop Arrived on site to test unit for knob issues. Fiund all knobs broken except one. Replaced and tested unit. Unit working properly at time of service.
Near Belton, TX 76513
Mike G.
Job Details: 04/19/2018
Arrived on site for unit will not start checked unit and found that the fuse is shorted out replaced fuse and chcked and cleaned out all lent found from unit and tested unit and unit is now starting and heating checked unit air flow wiht out vent hose on and unit has good air flow and reinstalled vent hose and tested air flow and found that the unit has week air flow customer will need vent from wall going out side cleaned out , MEDX6STBW0
Near Belton, TX 76513
Mike G.
Job Details: 04/19/2018
Arrived on site for unit will not start checked unit and found that the fuse is shorted out replaced fuse and chcked and cleaned out all lent found from unit and tested unit and unit is now starting and heating checked unit air flow wiht out vent hose on and unit has good air flow and reinstalled vent hose and tested air flow and found that the unit has week air flow customer will need vent from wall going out side cleaned out , MEDX6STBW0
Near New Braunfels, TX 78130
Kevin
Job Details: 04/19/2018
Arrived on site and set dishwasher into diagnostic cycle, all functions are operating but start button is unresponsive. Will need a new control panel and have control board on hand to correct issue. No water leaks from connections at time of service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 04/19/2018
Arrived on site for improper burner operations. Customer pointed out that some burners are louder than others. Customer pointed out that he does not feel that the adjustments from high to low are working properly. Customer pointed out that the right front burner does not look the same when it is lit as the KitchenAid website shows it to look. Customer pointed out that the flames are not blue enough. Inspected all burners and all operations and everything is working properly.
Near Kyle, TX 78640
Brandon
Job Details: 04/19/2018
I replaced door hinge and cam, unit tested good, water lines were dry at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 04/18/2018
arrived on site for produce drawer frozen and won't open. Upon further inspection, I found that there was a large mass of ice buildup on the rc evaporator and had frozen to the produce drawer. The produce drawer was open approximately one inch which was allowing a large amount of airflow into the cabinet. I defrosted the ice and repositioned the thermistor. Also, I found that the drain tube had an 1/8 inch gap between the tube and the cabinet. I used manufacturer approved silicone and sealed the tube and tested the unit and it tested good. No water leaks detected during service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/18/2018
Near Austin, TX 78738
Connor M.
Job Details: 04/18/2018
KEBS208SSS02 kitchenaid oven Arrived on site to install touch pad for failure. Installed touch pad and tested unit. Unit working properly at time of service. Collected for part via cc.
Near Austin, TX 78738
Connor M.
Job Details: 04/18/2018
KSSC48QTS03 kitchenaid Control-348.92 BI150-209.99 arrived on site to test unit for not cooling in both sections. Found nothing running. Only interior lights and user interface had power. Confirmed improper voltage coming from control board. Replaced control kit with new harness and tested unit. Unit working properly at time of service. Instruct customer to wait unitl ice production starts to load unit with food. No leaks detected.
Near Copperas Cove, TX 76522
Dona
Job Details: 04/18/2018
Arrived on site for no cool in fridge or freezer, found shorted defrost heater, will need bimetal and control on return visit. Defrost heater was not on order. Discussed with customer leaving unit unplugged to defrost. Instructed to leave towels down and do not plug back in. All water connections dry. Left towel in freezer side and under front of unit. Art assisted with part and reschedule.
Near Austin, TX 78703
Luis
Job Details: 04/18/2018
Refrigerator-added adhesive to liner gaps in freezer compartment
Near Bertram, TX 78605
Thomas L.
Job Details: 04/18/2018
$155.00
Near Bertram, TX 78605
Thomas L.
Job Details: 04/18/2018
Arrived on site for no ice condition. I found the icemaker was turned off. Turned icemaker on and icemaker cycled properly. I explained to the customer that the icemaker cannot make ice if it is turned off. The customer is not sure who turned icemaker off. Water connections were dry. .
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/18/2018
Model DU850SWPU3, Arrived on call for dishwasher not coming on, found that power switch on counter was not turned on, turned power switch on and tested and unit is know running, also removed knockout from garbage disposal to allow unit to drain,no parts needed, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/18/2018
Model DU850SWPU3, Arrived on call for dishwasher not coming on, found that power switch on counter was not turned on, turned power switch on and tested and unit is know running, also removed knockout from garbage disposal to allow unit to drain,no parts needed, call complete.
Near Austin, TX 78729
Lou
Job Details: 04/18/2018
arrived install previously diagnosed and ordered parts. Removed and replaced the stator, rotor and control. Placed unit in diagnostic mode and tested. Unit operates as designed. No water leaks observed during service.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 04/18/2018
RAX4232PQ0 roper washer Arrived on site to test unit for leaking during use. Found no signs of failure. Customer stated she was washing towels and couch pillows. Found streaks of water 360 degrees around interrior of cabinet indicating water coming out during spin. This was likely caused by the pillows. Unit working properly, no leaks detected.