Near Austin, TX 78739
Leonardo
Job Details: 07/03/2019
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for oven not holding temp. Test unit and found unit getting to temp and losing temp as normal operation. Advised customer on normal operation of unit and he will test unit again. Job complete.
Near Elgin, TX 78621
Steve C.
Job Details: 07/03/2019
WASHER AMANA NTW4516FW3 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f8e1 long fill. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78741
Ron
Job Details: 07/03/2019
WASHER AMANA NTW4516FW2 "Arrived onsite for washer not draining, performed diagnostics entered tested mode confirmed no error code were stored. Filled washer activated the drain pump, or iced unit was was pumping not as quickly as it should removed pump found a small amount of lint and build up on the pump. Replaced pump calibrated washer, everything checked good"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for microwave when attempting to use would make rattling noise then shut off. Performed diagnostics and identified failure. Inspected unit and found shipping cover still on unit. Removed covers and tested unit. All tested good.
Near Austin, TX 78739
Leonardo
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL KMLS311HSS3 Arrived on site to test unit for air coming from the top. Test unit and found cover was loose tighten cover test unit and unit test good. Unit still having some air come out but it’s normal due to fan being on the side. Job complete.
Near Burnet, TX 78611
Cliff
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT920SADH1 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump assembly has failed causing unit not to circulate water. Replaced wash pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/03/2019
DISHWASHER GE GDF510PSM0SS Arrived on job for complaints of control not responding. Found door not closing correctly. Adjusted door for proper closing. No leaks detected at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 07/03/2019
COOKTOP JENN-AIR JGC3536GS Arrived on site to test unit for unit not igniting. Test unit and found regulator was installed backwards. Advised builder they will need to flip regulator due to fittings that we don’t carry. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived on site to do a preventative check. All functions checked well. All water connections were dry. Vacuumed condenser coils for customer. Customer had a new filter.
Near Gatesville, TX 76528
Arthur B.
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for customer complaint of dishwasher not starting. Upon inspection, found float bobber stuck in open position. Repositioned bobber and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/03/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for oven door glass broken. Customer stated that unit had only come with 1 rack and glass broke after cooking pizza and about 20 minutes after unit was off. Inspected unit, found inner glass broke and liner protected sitting coving liner (see SD-QuickPic) Called tech support and spoke with Rick (SR#7725248423). Rick stated that customer would need to contact customer service for rack and will need to get authorization from trade team. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WPW10535767 (INNER GLASS)"
Near Kyle, TX 78640
Kevin
Job Details: 07/03/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found thermal fuse an element have failed, replaced both and dryer is not working properly. Recommended to customer that vent to exterior be cleaned there is currently no airflow. Job complete"
Near Manor, TX 78653
Scott
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for moisture . Found very high moisture coming thru entire wall . Customer has condonsation building up in wall outlets on counter as well. No operations issues with unit itself . Job complete .
Near Austin, TX 78703
Wesley
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onnsite and found motor failure. Replaced motor unit is now operating as designed.
Near Austin, TX 78759
Scott
Job Details: 07/03/2019
FREEZER AMANA AFC2033DRQ Arrived on site for no cool fridge . Customer stated unit went down for couple hours . At time of service all checked normal . All diagnostics checked normal. If it occurs again recommend new jazz control.
Near Spicewood, TX 78669
Paul
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the leaking vent gasket and the defective door latch. The unit no longer has any leaks present and the machine shuts down when the door is opened. Call complete.
Near Austin, TX 78702
Leonardo
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Will need to order new door W11173813. Office to reschedule ; ordrng 1 W11173813 (DOOR)
Near Austin, TX 78704
Wesley
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onnsite and found unit on but no cool. Ran test 40 and no frost pattern or cooling. Unable to make checks in back due to construction. Ordering sealed system repair. ; ordrng 1 2HOURS and 1 TJ90SF8404 (VALVE) and 1 W10654592 (COMPRESSOR ) and 1 W11099748 (evaporator) and 1 W11291123 (EVAPORATOR) and 1 WPW10143759 (dryer)
Near Austin, TX 78731
Andy
Job Details: 07/03/2019
DRYER WHIRLPOOL WED8620HW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78703
Wesley
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived onnsite and turned water off at wall with Scott. All checks good. Unit is now operating as designed.
Near Driftwood, TX 78619
Robert
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water in refrigerator. Found water dripping from fascia heater. In diagnostics I got 12vdc and heater test good.; ordrng 1 WPW10675033 (cntrl-elec)
Near Lakeway, TX 78734
Luis
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for fresh food evaporator incased in ice. Removed cover found thermistor not connected to evaporator from manufacture,found small crack on thermistor,installed new thermistor secured thermistor to correct location on suction line with a zip tie and foil tape. Defrosted evaporator installed new fan scroll."
Near Woodway, TX 76712
Arthur B.
Job Details: 07/03/2019
WASHER MAYTAG MVWB835DW4 Arrived onsite for customer of top load washer unlevel and wobbling when spinning. Found legs are off balance.Was able to adjust feet. Found washer now level with floor. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78746
Andy
Job Details: 07/03/2019
ICE MACHINE WHIRLPOOL KUIC15NRTS1 Arrived on site for ice maker over filling tested and inspected unit and found ice bin therm failed and not sensing ice level.. Removed failed part and replaced with new. No water leaks present at time of service.
Near Troy, TX 76579
Arthur B.
Job Details: 07/03/2019
DRYER ELECTROLUX EFDE317TIW1 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found 240v. Removed top. Found control board shorted. Ordering main control and UI. ordrng 1 53044510358 (UI ASSEMBLY) and 1 5304510360 (MAIN CONTROL) and 1 CNOTE (NEEDS AUTHO)
Near Round Rock, TX 78665
Joel G.
Job Details: 07/03/2019
REFRIGERATOR LG LMX28987ST/03 "Arrived on site to diagnose fridge not cooling properly. Fans are working fine and compressor is on. Found only about 6 inches of frost on evap coil indicating a sealed system issue. Has taps from a previous system repair from another company. Low side at 25 inch vacuum and high side at 150 psi indicating severe restriction. Will need evaporator and drier replaced along with about 3 hours labor to flush system multiple times to make sure restriction is cleared No water leaks detected."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not making ice and not cooling properly. Found the fresh food evaporator cover is frosted over. The unit already has the updated evaporator cover and software update. All water connections were dry at the time of service.
Near Leander, TX 78645
James
Job Details: 07/03/2019
DISHWASHER KITCHENAID KUDI24SEBL2 Arrived on site and tested operation. I found no response from ui. Verified voltage and found to be good. I found latch strike bent upwards not making contact with latch. Corrected stoke and tested. Unit now working properly and all water connections dry at time of service. Job complete
Near Manor, TX 78653
Scott
Job Details: 07/03/2019
OVEN WHIRLPOOL WFC150M0EB3 "Arrived on site for oven not working . Found voltage not leaving control,. Replaced control ,tested oven. Preheated normally . Job complete."
Near Austin, TX 78704
Wesley
Job Details: 07/03/2019
WASHER MAYTAG MHW5500FW1 Arrived onnsite and found water level errors and no valve function. Can hear solenoids trying to engage. ordering valve to repair. All else checks good.; ordrng 1 W10599356 (water inlet valve)
Near New Braunfels, TX 78132
Kevin
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site and replaced evaporator cover and harness recommended by tech line on the previous visit. Added screws to the top tabs and insured evaporator is pushed all the way back. And charge a customer that refrigerator should take 24 to 36 hours to cool down properly. No water leaks from connections at time of service, job complete"
Near Waco, TX 76708
Arthur B.
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of french door refrigerator not making ice and not cooling. When arrived, only found lights on and compressor not running. Unplugged unit and plugged back in. Found compressor running but getting hot to touch quickly. After 2 mins running, compressor shut off but all lights still on. Found compressor faulty. Unit will need new compressor. Advised customer that sealed system is cover under warranty.ordrng 1 CNOTE (OIL LESS GAUGES) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10841321 (NON UV DRIER) and 1 W11025999 (compressor)"
Near Georgetown, TX 78628
Joel G.
Job Details: 07/03/2019
ICE MACHINE KITCHENAID KUIX505EBS1 "Arrived on site to install parts I previously ordered. Replaced ran diags and found poor water pressure to reservoir and also drain pump not coming on. Inspected all components and found heavy water deposits causing components to malfunction. Valve, drain and water filter housing need replaced Verified no water leaks at time of svc call.; ordrng 1 W10897719 (valve) and 1 W11266112 (housing) and 1 WPW10489125 (pump)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/03/2019
COOKTOP KITCHENAID KICU500XBL01 Arrived on site for cooktop no working. Tested voltage to unit and found within range. Removed unit and disassembled. Found 25 amp fuse blown. Removed failed fuse and installed new. Found unit is sharing a ground with neutral (see SD-QuickPic). Called tech support and spoke with Dave. He stated because of DC voltage unit needs to have a true found connection. Spoke with customer on issue and will need to contact electrician to have repaired. Recommend not to use until issue is corrected. (SR# 7724703054).
Near Lago Vista, TX 78645
Steve C.
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for the unit will not start. Found the upper switch is pushed back. Remove the control panel to gain access to the top interlock. Readjusted the cam on the interlock and assemble the unit. Tested the unit and the unit is working properly.
Near Waco, TX 76705
Arthur B.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for customer complaint of lights not coming on when RC door are open. Found RH door switch faulty. Removed and replaced door switch. Reassembled. Door light now come on as intended. All water connections were dry at time of service.
Near Austin, TX 78750
Paul
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the broken left bracket and upon further inspection I found the right rail closure not working properly so I replaced the right bracket also. The freezer door is closing properly and the doors are level and in line with each other. Call complete.
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install parts ordered by previous tech. Accessed evap and found there was still ice build up on it, defrosted and noticed that parts aren’t correct. Found parts ordered are for a different model and won’t connnect to this model. Informed customer I will need to order correct parts, get AUTHO and office will r/s with him. Defrosted completely and informed customer to run unit in the meantime. Defrost waiver was prev signed.; ordrng 1 W10843055AUTHO (cntrl-elec) and 1 W10849460AUTHO (cntrl-elec) and 1 W11033168AUTHO (harns-wire) and 1 WPW10501260AUTHO (cover-evap)"
Near Granite Shoals, TX 78654
Cliff
Job Details: 07/03/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to diagnose an ice machine that is not producing. Found condenser fan motor shorted out. Replaced condenser fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/03/2019
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site to replace previously ordered parts. Replaced wiring harness as it included new terminal block. Homeowner provided new power cord for unit. Tested unit after replacing all parts and found all is functioning properly at this time.
Near Spicewood, TX 78669
Paul
Job Details: 07/03/2019
OVEN JENN-AIR JIS1450DS2 Arrived onsite for the oven with an F9E0 error. Mr stated that when I called to let him know that I was on the way he powered the unit up for the first time since the electrician left and they were getting the F9E0. Mr stated now it was giving a different error code. I found the unit with an F1E1 error. I did a power reset and erased the error codes. I tested the unit and the F1E1 error came back. I replaced the main control and retested the unit. All functions were working properly and the unit worked as designed. Call complete.
Near Austin, TX 78747
Luis
Job Details: 07/03/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived on site for no cool. Installed a uv drier unit would not hold vacuum,added refrigerant to system to find source of leak,found small hissing noise from evaporator compartment moved cap tube diagnosed leak at cap tube inside wall.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/03/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for oven giving error F8-E1 low fan speed over speed. Customer stated that when unit heated to 400° unit will get fault code F8-E1. Performed diagnostics mode and verified fault codes. Found F6-E4 mismatch software and F8-E1. Corrected software in diagnostics mode. Preheated both ovens to 425° and monitored. After unit preheated called Whirlpool tech support and spoke with Dustin. He stated to replace main harness (SR#7725245700). Will need to replace wire harness. Removed unit and all harness. Installed new harness and tested unit. All tested good.
Near Austin, TX 78702
Wesley
Job Details: 07/03/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived onnsite and repaired display issue by replacing control. All checks good. Unit is now operating as designed.
Near Austin, TX 78749
Luis
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site for loud noise and cooling issue. Removed deli drawer found fresh food evaporator incased in ice diagnosed faulty thermistor and in wrong location. Defrosted evaporator,replaced thermistor harness,secured thermistor to correct location on suction line using foil tape and a zip tie. Ran diagnostics fan working. Installed cover with 4 screws., used 1 WPW10277799 (HARNESS) from stock"
Near Austin, TX 78730
Andy
Job Details: 07/03/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for F6-E8 error code. Tested and inspected unit and found issues with MW Manager, Applicance manager, inverter and magnetron. Removed unit and removed failed parts and replaced with new. Tested unit and found no improvement.ordrng 1 W10603949 (HARNESS ) and 1 W10775068 (HARNESS ) and 1 W10789995 (HARNESS ) and 1 W10874060 (HARNESS ) and 1 W11093254 (UI) and 1 W11157180 (HARNESS )"
Near McDade, TX 78650
Steve C.
Job Details: 07/03/2019
DRYER MAYTAG MED5630HW0 Find on site for the unit will not start. Tested the unit and found the control panel knob will not rotate. Replace the control panel and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78749
Ron
Job Details: 07/03/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not advancing in timed dry verified via customer directly, customer sets timer to 50 mins timed dry and the timer never advances. Installed replacement timer, dryer tested good. I had dryer running on timed 50 allowed to advance to 40 mins before stopping my the dryer."
Near Austin, TX 78702
Wesley
Job Details: 07/03/2019
OVEN KITCHENAID KSGG700ESS1
Near New Braunfels, TX 78132
Kevin
Job Details: 07/03/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site and replaced control and console diagnosed on previous visit after replacement washer will complete test 51 and is progressing on s normal cycle properly. No water leaks detected at time of service, job complete."
Near Austin, TX 78745
Leonardo
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB0
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/03/2019
DISHWASHER GE DDT575SSF4SS Arrived on site to diagnose dishwasher with panel falling. Found clips that hold panels together are broken and may have damaged other parts. Parts need replaced. Office to get AUTHO and R/S w/ customer. No leaks detected.; ordrng 1 WD01X10633AUTHO (dishwasher attach st) and 1 WD01X10634AUTHO (dishwasher attach st LEFT) and 1 WD01X20126AUTHO (BRACKET) and 1 WD01X20127AUTHO (BRACKET ) and 1 WD12X22540AUTHO (trim door rh) and 1 WD31X20488AUTHO (kit door inner asm)
Near Leander, TX 78645
James
Job Details: 07/03/2019
WASHER WHIRLPOOL WTW8000DW2 Arrived on site and tested operation. Ran diagnostics and found no faults and unit working properly. Instructed customer on use of unit and proper loads and cycles to select
Near Austin, TX 78745
Ron
Job Details: 07/03/2019
DRYER MAYTAG MEDX655DW1 "Arrived onsite for dryer not operating / not running. Found terminal block L1 melted from a weak connection. Repaired wires with kit and installed new terminal block and screws. Customer had a 3 prong cord, repaired cord for testing purposes only to show customer dryer was running and heating. I uninstalled cord, customer kept cord to take back to Best Buy where the dryer was just purchased"
Near Austin, TX 78717
Tyler B.
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for unit door falling, found pad had worn out, replaced both pads
Near Austin, TX 78723
Scott
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for vibration noise . Found condenser vibrating . Used sealer to pad condenser base and readjusted feet to sturdy unit . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78747
Ron
Job Details: 07/03/2019
RANGE AMANA AGR5330BAS3 "Arrived onsite for a complaint range is causing the cabinets to peel. Contacted Whirlpool spoke with JK checked cycling temps all are within spec. Confirmed seals were in place, customer advised range is cooking great. JK advise range is working as designed. Jk advised the laminated cabinets used has a coating that must be at the proper heat rating. The builder will need to speak with cabinet manufacturer to ensure proper laminate coating is used
Near Dripping Springs, TX 78620
Robert
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of no display and not cooling. Pulled control and found burners on board. Replaced control and refrigerator power on and start cooling.
Near Austin, TX 78717
Tyler B.
Job Details: 07/03/2019
OVEN GE JTP48B0F5BB "Arrived onsite for f2 error, found replays on control board in good order. Found sensor out of range, would need sensor to correct issue. ordrng 1 WB23T10015 (sensor)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/03/2019
WASHER WHIRLPOOL WTW8500DC4 "Arrived on site for washer not spinning clothes. Inspected unit and found no hookup to water and drain was removed from unit. Connected water and drain line up. Spin basket by hand and found basket moving freely. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load, F0-E3 overload and F8-E6 water hazard. Cleared fault codes. Ran manual test and switch from high spin to agitate. Ran inlet valve function and tested drain. Inspected gear case and stator assembly. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Lacy Lakeview, TX 76705
Arthur B.
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not turning on and draining. Found breaker was tripped. Flipped breaker on and tested unit. Upon inspection, found spray arms clogged with food. Cleaned both upper and lower sparyarms. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78757
Wesley
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and replaced pad. Unit is now not sticking. All checks good. Advised Mrs. on repair.
Near Georgetown, TX 78633
James
Job Details: 07/03/2019
REFRIGERATOR KENMORE 795.7316561 Arrived on site and tested operation. I found proper pressures from compressor but very little frost pattern. Recovered refrigerant and found high side restriction in capillary tube. Isolated tube and cleared restriction. Charged unit with 5.11oz 134a and tested for proper frost pattern. I found good frost pattern and unit now cooling properly. Job complete
Near Austin, TX 78738
Luis
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for water leaking. Removed unit from enclosure found water overflowing from drain tube in compressor compartment,removed drain tube found obstruction in tube. Removed obstruction checked water flow through drain tube good,reinstalled tube.
Near Austin, TX 78744
Ron
Job Details: 07/03/2019
WASHER MAYTAG MVWC425BW1 Arrived onsite for shaking and vibrating. Performed diagnostics found worn suspension rods from normal wear tear. Installed suspension rods washer tested good.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator having dent in left RC door. Inspected unit and found door gasket. Performed diagnostics mode and tested both thermistor.Ran compressor and 3 way valve test and monitored. Checked ice maker fault codes, E0 for none found.; ordrng 1 LW10422783 (LEFT RC DOOR/STAINLESS ) and 1 SEENOTE (NEEDS AUTH)
Near Bruceville-Eddy, TX 76630
Al
Job Details: 07/03/2019
ICE MACHINE JENN-AIR KUIS18NNXB1 Arrived to inspect damaged grid.Confirmed the complaint and removed and replaced it.Reassembled and unit began operating as designed.All water lines were dry at the time of service.
Near Spicewood, TX 78669
Paul
Job Details: 07/03/2019
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer that clothing gets tangled. Ms stated the unit is not cleaning the clothing well. Ms also stated the washer walks around. I found the moving doughnuts still on the leveling feet and the washer not level. I removed them and leveled the washer. I checked stored error codes and found an F3E2 & F0E4. I found the inlet thermistor had failed. I replaced the fill valve and tested the unit in service test 51. All test passed. I ran a manual high speed spin and the washer worked as designed. I tested the unit in a deep water wash cycle and found the unit not filling with enough water. The control needs to be replaced to complete service. Ordering C-NOTES & W11171748 CNTRL-ELEC.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W11171748 (CNTRL-ELEC)
Near Lampasas, TX 76550
Al
Job Details: 07/03/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived to install previously ordered part.Removed and replaced the grid.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/03/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site to install previous diagnosed part. Removed failed and attempted to install new. Found different wire harness connector and found several other parts are different.and 1 WR78X12898 (door disp foam asm )
Near Austin, TX 78749
Ron
Job Details: 07/03/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not drying properly, test ran dryer confirmed dryer was running and heating. Determined vent hose was not correct at the wall. The wall did not have tubing coming out the wall, maintenance at the complex will resolve venting issue at the wall."
Near Austin, TX 78727
Andy
Job Details: 07/03/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for for dryer not operating properly. Tested and inspected unit and found issues with fuse and cutoff. Removed failed parts and replaced with new. Tested unit and found unit is operating properly but there is a lack of airflow going outside. Recommend that customer contact apartment management to have vent going outside cleaned. No other repairs are needed at this time.
Near Austin, TX 78726
Tyler B.
Job Details: 07/03/2019
DISHWASHER KITCHENAID KUDS02SRSS2 "Arrived onsite for unit not able to switch cycle, found panel had failed, replaced panel and tested good. No leaks on site
Near Jonestown, TX 78645
James
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and tested operation. Customer stated that their ice cream had gotten soft and unit was not making ice. They turned the freezer down to -6 degrees and found the water was not completely turned on. I tested temps and found the freezer at -5.6 degrees and the fresh food at 36.7 degrees. Unit is currently making ice and no errors in diagnostics. I turned the freezer temp back up to 0 to allow unit to operate at the temp setting the issue occurred. Instructed customer to keep an eye on it for the next few days to see if the temps rise again. Unit working properly. Job complete
Near Austin, TX 78702
Leonardo
Job Details: 07/03/2019
RANGE KITCHENAID KFGD500ESS04 Arrived on site to test calibrate oven. Test unit and found upper oven at 343° at 350° and lower oven at 341° at 350°. Calibrated both ovens and upper oven average temp at 352° when set at 350° and lower oven average temp at 351° when set at 350°
Near West Lake Hills, TX 78746
Wesley
Job Details: 07/03/2019
DRYER MAYTAG MED5500FW0 Arrived onnsite and installed drum.All checks good.
Near Lago Vista, TX 78645
James
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found evaporator completely frozen solid and unit not cooling. Unplugged unit to allow to thaw and will return with motor and controls. Instructed customer that the drain pan may over fill and is recommended to place towels around unit to catch over flow. Unit is in the garage; ordrng 1 WP2315549 (motor-evap)
Near Killeen, TX 76549
Al
Job Details: 07/03/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer with damaged wash plate. Confirmed the complaint and ordering wash plate ALL WATER LINES WERE DRY AT THE TIME OF SERVICE NEEDS MORE WORK.; ordrng 1 W10902814 (WASH PLATE )
Near Austin, TX 78728
Tyler B.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for u it not making ice, found motor had failed, replaced ice maker and went through diagnostics and tested good, no leaks on site"
Near Leander, TX 78641
Tyler B.
Job Details: 07/03/2019
DRYER MAYTAG MEDB765FW0 "Arrived onsite for unit intermediate starting. And whirling noise, when started, replaced pverlay and was still having issue to start, found blower wheel stripped. And unable to remove, will need to retun with blower housin, motor mount and return with other supplied parts. ; ordrng 1 W10888146 (housing) and 1 WP3406107 (switch-dor) and 1 WPW10242878 (base)"
Near Buda, TX 78610
Kevin
Job Details: 07/03/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site found customer is experiencing dryer not staying hot during the length of the cycle. Replaced thermostat and spoke with tech line and they also recommended replacing the control board. Verified moisture sensor is operating properly through diagnostic cycle. No lint found in unit at time of service, job complete."
Near Austin, TX 78754
Scott
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site door swings wide open will need to order hinge , shim , and door thimble . No water leaks detected at time of service . Please call to set return visit . ; ordrng 1 4387828A and 1 W10922216 (HINGE TOP) and 1 WP2182181 (thimble)"
Near Georgetown, TX 78633
Joel G.
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not washing. Verified motor error and 120 vac to it. Replaced motor sump assy and verified operation and no water leaks at time of svc call.
Near Round Rock, TX 78681
Joel G.
Job Details: 07/03/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to diagnose dent on front panel. Apart front front panel being dented, the inner door panel is dented, installation hardware is missing, lower panel clips are missing also. upper cover is damaged. Need all parts to complete repair No leaks detected.; ordrng 1 W10908291 (door-inner) and 1 W11231156 (panel) and 1 W11252795 (cover) and 2 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s and 2 WPW10503548 (retainer)s"
Near Spicewood, TX 78669
Paul
Job Details: 07/03/2019
OVEN WHIRLPOOL KDRS467VSS05 Arrived onsite for the range with the oven door locked. I found the door latch defective and not opening up to the fully open position. I replaced the door latch and tested the door. The door is working as designed. Call complete.
Near Austin, TX 78729
Andy
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher motor will not start. Tested and inspected unit and found failed motor sump assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived onsite for unit door not closing properly, found door hinges slightly bent causing door to sag. Was able to vent back to correct and tested good, found door ligh not coming on, replaced interlocks and tested good"
Near Lorena, TX 76655
Arthur B.
Job Details: 07/03/2019
ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived onsite for customer compliant of icemachine not making ice after external drain pump install. Tested unit and upon inspection, found condenser fan motor not moving. Found was not connected. Connected fan motor. Tested unit. Found fan now working and ice being produced. No other issues found."
Near Driftwood, TX 78619
Robert
Job Details: 07/03/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise. Found the wash plate damaged. Replaced wash plate. No leaks detected at time of service
Near Austin, TX 78752
Scott
Job Details: 07/03/2019
RANGE MAYTAG MGR5775QDS "Arrived on site for oven not igniting . Found bake igniter not working . Ordering igniters onlynwill use bake .. Nongas leaks detected at time of service ..; ordrng 1 74007498 (igniter,oven) and 1 WP7432P136 (IGNITER)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for u it with stops missing, replaced stops and tested good."
Near Kyle, TX 78640
Leonardo
Job Details: 07/03/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for element not turning red all the way. Test unit and found burner to be new burners with regulators on it making burners not turn red anymore. Job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/03/2019
REFRIGERATOR JENN-AIR JIM158XYRS2 "Arrived on site and found service call should be on the ice machine not the kitchen refrigerator, found residue customer is referring to is just calcium deposit, Took a picture. A filter did not come with the ice machine and the builder will request one from Jenn air or from the retailer. Reported customer experience to techline, No water leaks detected at time of service, job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on job for complaints of door not closing. Confirmed washer leaks because door not properly closed. Part of frame interfering with door not installed on dishwasher correctly. Removed and correctly installed frame. After test operation. No additional leaks detected at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/03/2019
DISHWASHER GE GDT545PSJ6SS Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the fill valve port on the side of the tub. ordrng 1 RESEARCH (FILL TUBE BLK) and 1 RESEARCH (PORT SIDE TUB )
Near Austin, TX 78744
Luis
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL ER8YHMXSL00 "Arrived on site for failed condenser fan motor. Installed new fan motor,powered unit on condenser fan powered on unit working as designed."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KSCS25FTSS02 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor and dispenser control board shorted out. Both parts will need to be replaced to complete repairs. ordrng 1 WP2252130 (motor) and 1 WP2303843 (cntrl-elec)
Near Austin, TX 78734
Andy
Job Details: 07/03/2019
DRYER MAYTAG MED5630HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Arrived on site or the unit is not making ice. Found the icemaker will cycle but will never fill up with water. Tested the icemaker from L and V And the icemaker filled up with water. Found the icemaker is defective. Replaced the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78744
Luis
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site for not dispensing ice. Found damaged bin,replaced bin assembly tested dispenser found impeller stripped on auger motor,unable to remove impeller or motor will need to order housing assembly and return with impeller and motor; ordrng 1 W11378860 (SPACER ) and 1 WPW10309864 (DIVIDER )"