Near Georgetown, TX 78626
Al
Job Details:
01/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Arrived to inspect side by side refrigerator not dispensing water properly.Confirmed the complaint and removed the water filter and unit dispensed normally.Replaced the filter and ran approximately 1 gallon through the new filter for resident.
Near Austin, TX 78756
David Z
Job Details:
01/23/2020
WASHER WHIRLPOOL CAE2765FQ0
"Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.
Near Austin, TX 78738
Luis
Job Details:
01/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS01
"Arrived on site for water leaking. Removed deli drawer found fresh food evaporator drain frozen. Removed drawer assembly and cover,found styrofoam lodged inside of drain,cleared ice build up,removed styrofoam checked water flow good. AUTHO KOB03OBDPL1"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
01/23/2020
DRYER WHIRLPOOL WED4850HW0
"Arrived back to install previously ordered parts. Removed and replaced block and wire kit, and replaced fuse, and tested good"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
01/23/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
"Arrived to inspect unit with failed lights. Found 2 lights out, replaced the 2, and also replaced light control to prevent further issues"
Near Austin, TX 78756
David Z
Job Details:
01/23/2020
WASHER WHIRLPOOL CAE2765FQ0
"Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.
Near Georgetown, TX 78633
Al
Job Details:
01/23/2020
DRYER WHIRLPOOL WED7500GW0
Arrived to inspect dryer taking long to dry.Put the unit in diagnostics test mode and unit gave an F4E3 restricted airflow code.Notified the customer and advised they need a Vent cleaning service to correct the issue.Job complete
Near Del Valle, TX 78617
Jacob
Job Details:
01/23/2020
WASHER WHIRLPOOL WTW4800BQ1
Arrived onsite for unit being a little unbalanced during spin cycle. Tested unit. Found that suspension was worn out. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details:
01/23/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
Arrived on site and tested operation. Found freezer fan motor rattling. Tested temps and found freezer at 12 degrees and set to -4. Fresh food at 34 and set to 33. Found freezer evaporator completely frozen. Customer stated unit had turned it self off twice recently but came back on. Tested all functions of unit and found all to test good. Recommended customer turn unit off for 24 hours to allow evaporator to thaw with doors open. Job complete
Near Austin, TX 78702
Wesley
Job Details:
01/23/2020
WASHER WHIRLPOOL WFW560CHW0
"Arrived onnsite and tested thoroughly and found unit airtrap needed to be cleared. After clearing, all operating as designed. Advised maintenance on repair all checks good."
Near Austin, TX 78759
David Z
Job Details:
01/23/2020
REFRIGERATOR KITCHENAID KRSC503EBS01
"Arrived on site to install previously diagnosed parts. Installed new LH and RH doors, and affixed nameplate. Attempted to,level unit, but customers cabinet cavity is incredibly uneven and cabinet is flexed and hard to align. Was able to get doors mostly level, but floor is unlevel. All is now working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details:
01/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived on site for ice building up on freezer floor . Found drain over flowing . Ordering drain exstenision . No other leaks detected . ; ordrng 1 WPW10153550 (extension)
Near Kyle, TX 78640
Richard
Job Details:
01/23/2020
WASHER MAYTAG MVWB765FC3
Arrived onsite for the washer dispenser not working properly. Upon inspection found that the dispenser was dirty. Cleaned dispenser and tested good. Ran diagnostics and all functions worked correctly and no leaks detected. Complete
Near Austin, TX 78702
Wesley
Job Details:
01/23/2020
DRYER WHIRLPOOL WED5620HW0
Arrived onnsite and disassembled dryer finding noise caused by lint in blower. Advised maintenance on repair. Used pads to dampen. Noise eliminated. All checks good.
Near Austin, TX 78733
David Z
Job Details:
01/23/2020
WASHER LG WT7300CV
Arrived on site to install previously diagnosed parts. Replaced the UI panel and the main PcB. Retested and unit powered on immediately. All is working as designed. Call complete.
Near Round Rock, TX 78665
Scott
Job Details:
01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for door closing issues . Found left pantry door not closing properly . Ordering both rails and per breakdown nut and screw . Please call to set return; ordrng 1 W10737605 (SCREW ) and 1 W10737730 (nut) and 1 W11242542 (ADAPTER RAIL LEFT ) and 1 W11397195 (LEFT RAIL )
Near Austin, TX 78747
Luis
Job Details:
01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site for water issue. Tested dispenser weak water flow from dispenser,removed cover found water line kinked at valve,installed water line correctly to valve tested water dispenser unit working as designed"
Near San Marcos, TX 78666
Richard
Job Details:
01/23/2020
OVEN WHIRLPOOL WOS51EC0HS
Arrived onsite for the oven control panel not working. During testing found that the control panel was frozen. Replaced panel and oven tested good. Complete
Near Austin, TX 78704
Leonardo
Job Details:
01/23/2020
DISHWASHER JENN-AIR JDTSS246GP0
Near Marble Falls, TX 78654
James
Job Details:
01/23/2020
RANGE KITCHENAID KSGG700ESS1
Arrived on site and applied bubble solution to all gas connections in unit and supply. Turned on gas and observed no leaks. Unit tests good. Job complete
Near Austin, TX 78748
Richard
Job Details:
01/23/2020
DISHWASHER MAYTAG MDB8959SBS3
Arrived onsite for the dishwasher not draining. Installed new pump and float switch that was quoted on previous visit. Dishwasher tested good and no leaks detected.
Near Austin, TX 78734
Paul
Job Details:
01/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived onsite for the dishwasher with a dented door. I found the outer door dented and the console broken on the left side front corner. I took pics of all the damage. I replaced the outer door and explained to the customer that we would have to return with the console. Ordering W11157079 CONSOLE.; ordrng 1 W11157079 (CONSOLE)
Near Austin, TX 78717
Tyler B.
Job Details:
01/23/2020
OVEN WHIRLPOOL WOS31ES0JS00
"Arrived to inspect unit with no power and heat complaints, found fuse open, replaced and tested and four unit 20 under desired temp. Calibrated unit and tested good"
Near Round Rock, TX 78665
Scott
Job Details:
01/23/2020
DRYER AMANA NED4655EW1
"Arrived on site for unit tumbling but not heating ,also timer will not advance . Checked and found outlet is dropping one leg . Informed customer to get apt complex to repair outlet . No lint build up at time of service . Job complete."
Near Austin, TX 78751
Wesley
Job Details:
01/23/2020
RANGE WHIRLPOOL WFE515S0ES2
"Arrived onnsite and replaced the vent trim due to broken integrity, all checks good, unit is now operating as designed."
Near Austin, TX 78745
Luis
Job Details:
01/23/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF0
"Arrived on site for filter head issues. Found filter not able to be removed due to faulty filter head,installed a new filter head,due to water sitting in reservoir water lines frozen,gave instructions on defrosting water line.
Near Jonestown, TX 78645
Lou
Job Details:
01/23/2020
DISHWASHER MAYTAG MDB4949SDZ0
"arrived on site to inspect dishwasher with no power. Upon further inspection, customer advised that he pulled the unit out and cycled the power and checked the breaker and the unit still does not come on. I checked voltage at the junction box and got nothing. I found that the unit is plugged in at the back of the unit, but that outlet is controlled by a switch near the kitchen sink. I turned the switch on and the unit powered up. I placed it in diagnostics showing no error codes and tested. Unit operated as designed. I advised the customer of my findings No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Brandon
Job Details:
01/23/2020
DISHWASHER GE GSD3360K55SS
"Arrived on site to replace timer ordered by previous tech for draining issues. I replaced timer, unit still would not drain, I found unit would not wash either, found faulty motor assembly, I replaced motor assembly, unit tested good."
Near Buda, TX 78610
Kevin
Job Details:
01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Arrived on site and added multiple spacers to left hand fresh food door to ensure that door switch is operating. No water leaks from connections to at time of service, job complete"
Near Georgetown, TX 78633
Tyler B.
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00
"Arrived to inspect unit building frost on RF evap freezing up. Ran diagnostics and found bimetallic short. Removed evap cover and found foam completely broke with multiple pieces missing, found bimetallic needs replacement , will need to return with fan scroll box and replace thermistor upon return. Removed all ice to keep functional ; ordrng 1 W11098695 (fan-scroll)"
Near Kyle, TX 78640
Leonardo
Job Details:
01/22/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78746
Leonardo
Job Details:
01/22/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Near Austin, TX 78728
Andy
Job Details:
01/22/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site for oven with loose seal. Inspected unit and found door seal coming loose at bottom. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near Kyle, TX 78640
Richard
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05
Arrived onsite for the refrigerator making a knocking noise from freezer. During testing removed evaporator cover in the freezer and found that the low side line with stationary tube on the evaporator was making the noise. Made adjustments on the line until noise was gone. Waited 10 minutes to see if noise came back and tested good. Noise did not come back. Complete
Near Austin, TX 78723
Wesley
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00
"Arrived onnsite for icemaker funnel not long enough to fill without leaking. Ordering icemaker kit to repair, kit that comes with valve and inlet spout. ; ordrng 1 ICEMAKERKIT (UKNIWN)"
Near Manor, TX 78653
Andy
Job Details:
01/22/2020
RANGE WHIRLPOOL WFG525S0HS1
Arrived on site for range not working/gas smell. Upon talking to customer found that has is natural gas and that unit had mistakenly had LP setup. Customer stated that he thought that it was converted to natural gas. Tested and inspected unit and found cooktop working and that bake and broil in oven not working. Gas valve is operating and igniters are sparking. Found that oven bake and broil will need to be converted to natural gas which is to be done only by a licensed plumber. Spoke with customer on needing to be converted. And on use and care and practice for best performance. . No gas leaks present at time of service. Did shut off gas at valve to be safe.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (SHIP TO CUSTOMER )
Near Manor, TX 78653
Andy
Job Details:
01/22/2020
DISHWASHER WHIRLPOOL WDF320PADB1
Arrived on site for dishwasher not operating. Tested and inspected unit and found failed latch and hinge pads. Ordering needed parts as well as associated parts in case needed no water leaks present at time of service.; ordrng 1 W10678341 (spring) and 1 W10716685 (handle) and 2 WP8268961 (pad)s and 1 WP8524471 (actuator) and 1 WP8580309 (door latch strike) and 1 WPW10274884 (door latch)
Near Killeen, TX 76542
Al
Job Details:
01/22/2020
WASHER MAYTAG MVWB865GC0
Near Austin, TX 78754
Andy
Job Details:
01/22/2020
WASHER WHIRLPOOL WFW6620HW0
Arrived on site for washer not operating/lock code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested and unit and still not operating properly. Found recently replaced control likely failed. Also ordering UI and reordering latch in case needed as well as rotor and stator as first tech ordered. Office to schedule return trip as they have been without wash and ask soonest possible appointment. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11316250 (latch) and 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR )
Near Austin, TX 78701
Wesley
Job Details:
01/22/2020
DRYER WHIRLPOOL WED560LHW0
Arrived onnsite and found unit operating with vent noise. Advised ray on condition. All else checks good. Unit is now operating as designed. Repaired unit.
Near Austin, TX 78701
Jacob
Job Details:
01/22/2020
DRYER WHIRLPOOL WED560LHW0
Arrived onsite for dent in dryer. Saw dent in dryer front panel. Replaced dryer front panel. Tested unit. Unit gets good. No issues at this time. Job complete
Near Liberty Hill, TX 78642
James
Job Details:
01/22/2020
DISHWASHER KITCHENAID KDTE104ESS1
Arrived on site and tested operation. Found no function from ui. Inspected for proper voltage and found to be good. Found relay on control has shorted and melted harness. Unit will need new harness and control to repair. ; ordrng 1 W11027902 (harns-wire)
Near Austin, TX 78737
Kevin
Job Details:
01/22/2020
WASHER WHIRLPOOL WFW75HEFW
"Arrived on site and found F3E1 and F8E1 and inspected washer and found pressure hose is damaged from rubbing against tub. Will need to bring back trap, hose, and pressure switch to correct issue. Also discussed correct amount of detergent per use with customer. No water leaks from connections at time of service; ordrng 1 W10903220 (trap) and 1 W11044559 (hose) and 1 WPW10605427 (pump-water)"
Near Dripping Springs, TX 78620
Kevin
Job Details:
01/22/2020
DRYER WHIRLPOOL MED5630HW1
"Arrived on site and inspected dryer and did not find any error codes. found customer is likely experiencing clothing toward moisture sensor drying first, dryer thinks entire load is now complete and stops. Also when start button is held down dryer intermittently stops at one and does not begin the cycle. A new console will be needed; ordrng 1 W11315727 (CONSOLE)"
Near Austin, TX 78704
Leonardo
Job Details:
01/22/2020
DISHWASHER KITCHENAID KDTM404ESS3
"Arrived on site to test unit, upon inspection we found the spray arm gear has broken"
Near Austin, TX 78744
Kevin
Job Details:
01/22/2020
WASHER WHIRLPOOL WFW8540FW1
"Arrived on site and found washer is not draining properly, found drain pump catch is clogged and after clearing debris it is now operating normally. Ran a test cycle and confirmed all operation. No water leaks from connections at time of service, job complete"
Near Seguin, TX 78155
Richard
Job Details:
01/22/2020
WASHER MAYTAG MVWB835DW0
Arrived onsite for the washer not working properly. Upon arrival found that the washer Is in a area not hooked up to water or power or a drain. Was not able to service washer. Advise manager of the situation and to call us back once washer is ready to be serviced. Complete
Near New Braunfels, TX 78130
Robert
Job Details:
01/22/2020
WASHER WHIRLPOOL MVWC565FW1
Arrived on job for washer not working. Ran diagnostics and found that the motor is not turning the basket. Replaced the capacitor and lid lock tested washer. Everything is now working properly. No leaks detected. Complete.
Near Georgetown, TX 78628
Cliff
Job Details:
01/22/2020
DISHWASHER WHIRLPOOL KDTE334GPS0
Arrived on site to diagnose a dishwasher that is leaking. Found insulation inside door wicking water out of tub. Reset insulation to proper position to prevent issue. All is working properly at this time. No leaks were found after services were performed.
Near Lakeway, TX 78734
Brandon
Job Details:
01/22/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
"Arrived on site for customer complaint of gaskets being torn, and lower mullion catch broken. Called techline and sent whirlpool pictures, the broken plastic clips are part of the trim
Near Austin, TX 78701
Jacob
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived onsite for damaged handles to unit. Looked at handles. Noticed deep scratch marks to handles. Replaced handles. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Cliff
Job Details:
01/22/2020
OVEN WHIRLPOOL WFG525S0HB1
arrived on site to diagnose a range with the control that is not operational.
Near Georgetown, TX 78633
James
Job Details:
01/22/2020
REFRIGERATOR LG LBN10551SW/01
Arrived on site and inspected u it for cleaning. Found coils clean and u it operating properly. Job complete
Near Austin, TX 78759
David Z
Job Details:
01/22/2020
REFRIGERATOR KITCHENAID KSRP25FSSS00
"Arrived on site for icemaker still not producing ice. Pulled emitter board and jumped harness. Found icemaker cycled immediately after it was plugged in, indicating board failure for emitter and receiver. Replaced emitter. Unit immediately cycled. All is working as designed. Call complete."
Near Cedar Park, TX 78613
Cliff
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Arrived on site to replace previously ordered parts for refrigerator. Found defrost heater ohms out properly and there are no other mechanical failures. Defrost issue was caused by control board misregistering defrost sensor. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Spicewood, TX 78669
Brandon
Job Details:
01/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site for customer complaint of upper rack falling off, found broken adjusters and stops, I replaced adjusters and stops, unit tested good."
Near Kyle, TX 78640
Richard
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Arrived onsite for the refrigerator not cooling. Installed new compressor and dryer. Added 4.25oz of freon and refrigerator is cooling good. No leaks. Complete
Near Austin, TX 78732
Luis
Job Details:
01/22/2020
REFRIGERATOR JENN-AIR JFC2290RTB00
"Arrived on site for damaged rollers. Installed left and right roller assembly,adjusted unit to customers request had customer verify adjustment"
Near Austin, TX 78728
Andy
Job Details:
01/22/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Arrived on site for cooktop burner cap cracking. Tested and inspected unit and found burners not igniting properly due to cupped failed burner caps. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78731
David Z
Job Details:
01/22/2020
WASHER MAYTAG MHW5630HW0
"Arrived on site to diagnose washer that would at times run for several hours. Ran diagnostics and found F8E1 valve failure, F5E2 lock error, F0E5 off balance load error. Unit ran fine through diagnostics. Asked customer if they had their fresh hold feature enabled, which will run the unit for 12+ hours. Customer assured me they did not have it enabled, and the unit would just run and run. Ordering a new UI and control to resolve the electrical issue causing the long run time and inconsistent UI activation. Ordering W11316623 console, W11322901 UI. ; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
Near Austin, TX 78717
Paul
Job Details:
01/22/2020
DISHWASHER KITCHENAID KDTE334DSS1
Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control panel and ran diagnostics. The unit completed the cycle and worked as designed. I ran a regular wash cycle and the blue wash light comes on now. The unit is working as designed. Call complete.
Near Manor, TX 78653
Scott
Job Details:
01/22/2020
WASHER WHIRLPOOL WTW4855HW1
"Arrived on site for grinding noise . Ran diagnostics no error codes .unit was making noise in spin but not while agitating . Replaced gearcase ,cam, actuator . Tested unit ,new gear case is defective . Reordering gear case. No water leaks detected . Please call to set return visit .; ordrng 1 W10528947 (hub) and 1 W11035747 (GERCSE) and 1 W11239857 (BELT)"
Near Round Rock, TX 78665
Paul
Job Details:
01/22/2020
WASHER WHIRLPOOL WFW3090JW0
Arrived onsite for the washer displaying an F7 error. I tested the motor windings and they all read 9 ohms. I replaced the ACU and ran the service test cycle. The unit completed the cycle and worked as designed. Mr is to put all the trim back on the cabinet. There were no water leaks present at the time of service. Call complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for refrigerator making intermittent abnormal sounds. Performed diagnostics mode and tested fan and thermistor operation. Gained access to FC evaporator and found not completing defrost cycle. Tested defrost sensor and found within range. Tested evaporator fan and found communication wire opened. Found failed evaporator fan assembly. Removed failed fan and installed new. Powered unit and tested operation. All tested good, no water leaks detected durning service.
Near Waco, TX 76705
Jonathan M
Job Details:
01/22/2020
WASHER WHIRLPOOL WTW5000DW2
Arrived on site for a washer that would not start. Inspected unit in work area. Tried to place unit and diagnostics and was unable To get it to power on. Tested voltage coming from the outlet and found 123 V coming to the unit. Took console off and tested voltage going into the control. Found 123.7v going to the control but no lights on the control. Replaced control and ran unit through a calibration cycle. I then tested the unit and unit worked as designed.
Near , TX 78645
Lou
Job Details:
01/22/2020
MICROWAVE KITCHENAID KOCE500ESS08
"arrived on site to insect oven/microwave combo fan noise. Upon further inspection, I turned the oven on at 350 degrees on Bake and immediately when the fan came on it sounded like something was rattling in the fan. I pulled the unit from the wall and turned it on again and no noise. I found that the metal power cord was vibrating in between the cabinet and the back panel of the unit. When I placed the unit back in its space, I pulled the power cord to the right of the unit and retested. The unit is operating as designed. I advised the customer of my findings and repairs. Job completed."
Near Woodway, TX 76712
Jonathan M
Job Details:
01/22/2020
DRYER WHIRLPOOL WED5620HW1
"Arrived on site for dryer that would not dry clothes during a regular cycle. Inspected unit and work area. Customer explained that timed dry was the only setting that it would work. Tested unit and found dryer heating in time to drive but limited heating and other cycles. Check thermal fuse, and thermal cut off. Both tested good. Checked thermistor and found it open. Replaced thermistor and tested unit. Unit was also I level. Reset level on dryer and tested with a few clothing items. Unit worked as designed. Call complete."
Near San Marcos, TX 78666
Robert
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05
Arrived on job for complaints of it cold. Found compressor running. And all fans running no frost pattern on evaporator. Complete sealed system questionnaire. sealed system technician required. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)
Near Cedar Park, TX 78613
Lou
Job Details:
01/22/2020
DRYER WHIRLPOOL MEDB835DW4
"arrived on site to inspect dryer making noises. Upon further inspection, the customer advised that the unit is making a rattling noise like before. I turned the unit on and the unit did not make any unusual noises. Customer said it starts when the unit gets hot. I disassembled the unit and found the blower wheel broken and the exhaust pipe and blower housing were loose. I removed and replaced the blower wheel and adjusted the exhaust pipe as blower housing and reassembled the unit and tested. Unit is operating as designed and quiet as well. No lint observed during service, job completed.
Near Hutto, TX 78634
Paul
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Arrived onsite for the refrigerator with the lights not working in either compartment. I found the top lights in the RC not working and the FC light not working. I found the FC LED defective. I replaced the LED and all the lights are working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details:
01/22/2020
RANGE WHIRLPOOL WFE520S0FS0
"arrived on site to inspect range control display. Upon further inspection, the customer advised that when turning on the cooktop burners, the display doesn’t light up showing the burners are on. I placed the unit in diagnostics showing error code F2E1. I cycled the power to the unit and tested the burners and again the display did not light up showing the burners were on. I checked the control ribbon and it appeared good. Customer provided a POP showing the unit in warranty (photo). I removed and replaced the main control/keypad assembly and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78746
Leonardo
Job Details:
01/22/2020
VENTHOOD WHIRLPOOL KVIB606DSS1
"Arrived on site to test motor, upon inspection we found the motor fan was in the attic, and making a loud noise, we had the motor casing but no motor, we called the office to talk to chase and he said to order motor W11106377 office to reschedule ; ordrng 1 W11106377 (FAN BLOWER )"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"Arrived to replace drain tube fitting, removed old and replaced and tasted good. No blockage"
Near Killeen, TX 76543
Al
Job Details:
01/22/2020
WASHER WHIRLPOOL WTW8040DW4
"Arrived to inspect damaged lid.Confirmed, removed and replaced it.Job complete"
Near Bee Cave, TX 78738
Luis
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Arrived on site for a faulty valve,removed failed valve installed a new valve,no leaks at valve tested water dispenser unit working as designed.
Near Austin, TX 78750
David Z
Job Details:
01/22/2020
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site to diagnose washer that customer said was having issues starting cycle. Customer told me that there had been several times they had to hold down the star button to get the cycles to start, and at one point unit went into sensing and just shut off. They had to restart it to start it start. Performed diagnostics and tried running unit in several cycles as well as diagnostics. Tried repeatedly and had no issues starting cycles, and found no errors present. Unit appears to be working as designed without any evidence of failure. Advised to just single press button a little hard and leave it, and it shouldn’t need to be held down. No further actions to take. Call complete. Attempted to document with tech line, but tech line is down."
Near Austin, TX 78749
Leonardo
Job Details:
01/22/2020
MICROWAVE WHIRLPOOL MMV4206FZ2
"Arrived on site to test unit for not heating, upon inspection we found the high voltage switch passed tests but the high voltage system did not work
Near Paige, TX 78659
Scott
Job Details:
01/22/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF0
"Arrived on site for display showing error code . Found evap fan not running . Could tap fan ,would run for a second and stop did that several times . Replaced evap fan motor . All checking normal . No water leaks detected at time of service . Job complete .part
Near Liberty Hill, TX 78642
James
Job Details:
01/22/2020
VENTHOOD KITCHENAID KXU8036YSS1
Arrived on site and tested operation. Found right side light socket shorted. Installed new and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
James
Job Details:
01/22/2020
MICROWAVE WHIRLPOOL WMH32519HZ3
Arrived on site and touched up pain in cavity and replaced rear right support. Instructed customer that the paint needs to cure for several hours before using. Job complete
Near Austin, TX 78734
Luis
Job Details:
01/22/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00
"Arrived on site for low ice production. Checked icemaker mold ice in mold,ran diagnostic thermistors passed,optics passed,good air flow from fan,no errors on icemaker,test 57 dumped ice,ran fill test passed. Checked temp reading in ice room temp reading around 30° checked freezer warmer temps in freezer,partial frost on evaporator coil. Ordering sealed system parts. See CNOTE or sticky noteFile #7726952443; ordrng 1 CNOTE (NEED AUTHO FOR SEALED SYSTEM LABOR) and 1 W10913906 (ACCESS VALVE) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV), states that autho needed"
Near Austin, TX 78737
Kevin
Job Details:
01/22/2020
REFRIGERATOR KITCHENAID KRSC503ESS0
"Arrived on site and inspected refrigerator and found waterline at the rear is leaking, disconnected and reseated it and leaking has stopped. No water leaks from connections now at time of service, job complete"
Near Austin, TX 78735
Kevin
Job Details:
01/22/2020
WASHER MAYTAG MVWB865GW0
"Arrived on site and inspected washer and found cold water valve is leaking into tub, replaced valve assembly
Near Austin, TX 78748
Kevin
Job Details:
01/22/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site and inspected refrigerator and found freezer door is not closing properly on the left-hand side allowing air in causing frost buildup. Took one picture. Disassembled freezer and removed all ice, added silicone around perimeter between freezer liner and outer cabinet and after reassembling freezer used heat gun to correct gasket.
Near Harker Heights, TX 76548
Al
Job Details:
01/22/2020
RANGE WHIRLPOOL WFE550S0HZ1
Arrived to inspect defective hinge.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78737
Leonardo
Job Details:
01/22/2020
OVEN KITCHENAID KOSE500ESS04
"Arrived on site to replaced blower fan, replaced blower fan per last tech, tested and found no problems. Complete"
Near Santa Clara, TX 78124
Robert
Job Details:
01/22/2020
RANGE AMANA AGR4230BAB3
Arrived on job for stove top burner not igniting very easily. Upon inspection we found that one burner cap and top was not fitting very precisely. Ordering parts. Parts just need to be dropped off. ; ordrng 1 WP98017461 (cap-burner) and 1 WPW10636224 (burnr-top)
Near , TX 78610
Leonardo
Job Details:
01/22/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Burnet, TX 78611
Jonathan S
Job Details:
01/22/2020
DISHWASHER KITCHENAID KUDS30IXBL0
"Arrived on site for dishwasher motor making a humming noise when running. Performed diagnostics mode and found fault code F6-E2 inlet valve fault. Monitored test cycle and found unit filled as normal. Found wash motor making abnormal noises. Gained access to chopper wheel and inspected, found minor blockage. Cleared wheel and tested operation. Found motor not as loud and operating. Recommend to replace sump assembly Removed failed sump assembly and installed new. Performed diagnostics mode, monitored test cycle and observed for water leaks. All tested good, no water leaks detected.
Near New Braunfels, TX 78132
Robert
Job Details:
01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on job to replace parts previously ordered. Replaced evaporator fan motor in fridge. Tested unit and everything is working properly. Complete.
Near Liberty Hill, TX 78642
James
Job Details:
01/22/2020
REFRIGERATOR FRIGIDAIRE FRT18B4AWA
Arrived on site and found freezer evaporator frozen solid and no air flowing. Found fan motor working. Found cause of evaporator freezing due to bags blocking entire return air vents. Tested defrost cycle and timer and found to be good. Instructed customer of finding and recommended unplugging unit for 48 hours to allow unit to thaw. Job complete
Near Austin, TX 78723
Wesley
Job Details:
01/22/2020
VENTHOOD UNKNOWN UXT5536AAS3
Arrived onnsite and found slight rattle on 2 speed. Adjusted support and sound block. Unit is now operating quietly. All checks good.
Near Bastrop, TX 78602
Scott
Job Details:
01/22/2020
DRYER MAYTAG MEDX655DW1
"Arrived on site ,installed door switch . No lint build up at time of service . Job complete ."
Near Austin, TX 78745
Leonardo
Job Details:
01/22/2020
MICROWAVE ELECTROLUX EI30BM55HSA
"Arrived on site to test microwave, upon inspection we found the mag had cracked causing no heat, replaced cap mag and diode, retested and heat was repaired.
Near Waco, TX 76710
Jonathan M
Job Details:
01/22/2020
DRYER WHIRLPOOL WHD5090GW0
Arrived on site for dryer that was showing an F1 through F4 code. Inspected unit and work area. Found bad control. Replaced control and tested unit. Unit worked as designed. Call complete.
Near , TX 78620
Kevin
Job Details:
01/22/2020
RANGE MAYTAG JES8850BAB
"Arrived on site and found left front element will not turn on, it will need to be replaced. Also found temperature range for oven is off and adjusted it in set up to correct issue.ordrng 1 12001656 (sensor,ovn) and 1 W10823711 (elmnt-surf)"
Near Harker Heights, TX 76548
Al
Job Details:
01/22/2020
COOKTOP KITCHENAID KICU569XSS
Arrived to inspect induction cooktop with a shattered glass.The unit was still inside the box in the garage.I verified the complaint and left the replacement cooktop and gasket with the customer at his request.He advised he will install the unit soon.Job complete
Near Austin, TX 78703
Wesley
Job Details:
01/22/2020
DRYER LG DLG7301VE
Near , TX 78619
Kevin
Job Details:
01/22/2020
DISHWASHER JENN-AIR JDB9800CWP2
"Arrived on site and replaced vent fan and 0WI sensor recommended by tech line on previous visit. After replacement dishwasher will complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Burnet, TX 78611
Jonathan S
Job Details:
01/22/2020
WASHER WHIRLPOOL WTW4815EW1
"Arrived on site for washer not filling all the way up. Performed diagnostics mode and checked fault codes. Found F8-E1 long fill. Performed automatic test mode and found hot water solenoid not opening. Performed manual test mode o confirm failure. ; ordrng 1 W11210459 (INLET VALVE)"