Near Kyle, TX 78640
Robert
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00
Arrived on job for complaints of cracked liner. Found the freezer has two cracks. Reschedule appointment so customer can prep refrigerator surface must be above 60 degrees to work properly.
Near Leander, TX 78641
Lou
Job Details:
03/02/2020
WASHER WHIRLPOOL WTW8040DW4
"arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F3E2. Cleared the codes and continued with testing. Unit operated as designed except for the cold valve not opening to dispense water. When I removed the hoses from the valve, i found that the cold water hose connection had been leaking and I found that the cold valve at the wall does not shut off completely and had corrosion built up in the connector. Also found debris in the hot water hose connector as well. I removed and replaced the valve housing and reconnected the hoses and calibrated the unit. Retested and the unit operated as designed. Recommended that the customer replaced the cold valve at the wall due to constant flow of water. No water leaks observed during service, job completed."
Near Austin, TX 78748
Kevin
Job Details:
03/02/2020
OVEN WHIRLPOOL WFG505M0BS3
"Arrived on site and found control board is unresponsive, after replacing it range will now start a bake cycle and is operating normally, job complete"
Near Luling, TX 78648
Jacob
Job Details:
03/02/2020
REFRIGERATOR MAYTAG MRT118FFFE04
Arrived onsite for unit not sealing correctly. Looked at unit. Saw that the top freezer door was not closing correctly due to hinge for the door not sitting straight. Ordered parts. Rescheduled with customer.; ordrng 1 WP2183852 (shim) and 1 WP2254618 (hinge-door)
Near Leander, TX 78641
Tyler B.
Job Details:
03/02/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Arrived to inspect unit leaking from ice maker, found mold over filled, found i ice stuck on fill, replaced ice maker and tested good"
Near Round Rock, TX 78664
Paul
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Arrived onsite for a refrigerator dispensing water slowly. I found the water surging out of the dispenser. I found the filter housing defective causing the issue. I replaced the housing and tested the dispenser. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Dale, TX 78616
Jacob
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00
Arrived onsite for replace parts. Replaced parts. Plugged unit back in. Tested unit. Unit test good. Instructed customer to gave it some time to cool without opening the door. Job complete
Near Round Rock, TX 78681
Cliff
Job Details:
03/02/2020
WASHER WHIRLPOOL WTW8200YW0
"Arrived on site to diagnose a washing machine that is leaking. Tested all parts, components, and hoses and found no leaks at time of service. Advised homeowner on possible oversudsing do the overusage of soap and/or lack of cleaning cycles being ran on the unit. No repairs were performed today and job is complete."
Near Gatesville, TX 76528
Jonathan M
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
Arrived on site for a refrigerator that was frosting in the freezer section and not allowing the light to turn on. Inspected unit and work area. Customer advised that the frosting had stopped and was receiving but the light would not turn on. Removed frost from door switch and light came on. Checked gasket for any gaps or air leaks. No issues found. Customer advised that their mom has a problem with shutting the unit entirely. I called Techline and spoke to Rich SR # 7727254273. He advised this issue should have been caused by the door being left open since the frost had been receding and no other issues since then. He advised for us to not perform any repairs and that the unit is working as designed. Relayed some information over to the customer for future reference to ensure there is a problem in the future as well as tips to avoid this happening again. Call complete.
Near Austin, TX 78756
Richard
Job Details:
03/02/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived onsite for the washer not working properly. Ran diagnostics and found error code F6E3 ACU lost communication. Replaced control and panel control and washer tested good and no leaks detected. Complete
Near Austin, TX 78734
Brandon
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Arrived on site for customer complaint of dishwasher not draining, found disposal plug still in place, I removed disposal plug, unit tested good."
Near Liberty Hill, TX 78642
James
Job Details:
03/02/2020
OVEN WHIRLPOOL WOD51EC0HS01
Arrived on site and found f3e0 error. Tested temp probe and found to read open on upper oven. Unit will need new temp probe to repair. ; ordrng 1 W10859573 (sensor)
Near Hutto, TX 78634
Wesley
Job Details:
03/02/2020
WASHER MAYTAG MVWX655DW2
Arrived onsite and found unit operating as designed. Advised customer on noise and expectations. Was advised customer concerned popping noise of spin engaging. All else checks good. No issues detected.
Near Georgetown, TX 78633
Cliff
Job Details:
03/02/2020
REFRIGERATOR MAYTAG MFX2876DRM00
Arrived on site to diagnose a refrigerator with a control that is not operating. Found pantry control not fully plugged in after previous testing. Reset wiring to proper position and found all is now working properly. No charges to homeowner as this should’ve been done on previous repair.
Near Austin, TX 78750
Paul
Job Details:
03/02/2020
WASHER WHIRLPOOL WFW6620HC0
Arrived onsite for a washer that the drum is shaking and the machine is walking across the floor when spinning. I found an F0E5 stored error code. I cleared the code and ran service test 12. The unit completed the cycle and worked as designed. I found the front left leveling foot not locked in place. I corrected the foot. I ran a quick wash cycle with 2 large bath towels and 1 small hand towel to test the unit. The unit balanced the load out and went into a high speed spin with no issues. I ran another cycle with 6 large bath towels and the unit worked as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/02/2020
MICROWAVE WHIRLPOOL WOC54EC0AS05
"(DM) Arrived on site for microwave not working. Inspected unit and work area. Found no operation. pulled unit and inspected and found pinched wire in back side of unit. Corrected wire harness and repaired wire. Reinstalled unit and tested operations, all tested good. Spoke to customer about repair."
Near Marble Falls, TX 78654
James
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site and found freezer light and upper fresh food lights out. Found light module in freezer has failed. Installed new module and tested operation. All lights now functioning properly. Job complete
Near Taylor, TX 76574
Andy
Job Details:
03/02/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on cleaning vent as well.
Near New Braunfels, TX 78132
Robert
Job Details:
03/02/2020
DRYER MAYTAG MEDB955FW1
Arrived on job for complaints of not drying. Ran diagnostics and found code F4E5 hi limit. Called tech line 7727261896 checked temperature at exhaust cycles between 90 and 115 too low should be able to reach 150. Will need to replace hi limit. ; ordrng 1 280148 (cutoff-tml)
Near Austin, TX 78757
Paul
Job Details:
03/02/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived onsite for a washer leaking water. Ms had pictures of the water pooling at the front left corner and in the pics I could see water leaking from the front of the dispenser. I found water trails down the face of the machine from the dispenser. I found the drawer in a bind and not on the rails correctly. I corrected the internal parts of the dispenser and reinstalled it. I tested the unit in a quick wash cycle and the unit still leaked from the front of the dispenser. I replaced the dispenser and retested in the quick wash cycle. The unit is working as designed and there were no other water leaks detected at the time of service. Call complete.
Near Harker Heights, TX 76548
Al
Job Details:
03/02/2020
DRYER MAYTAG MEDC465HW0
"Arrived to inspect dryer not heating.Confirmed the complaint and Checked voltage at the wall and also at the back of the unit and got the following readings L1/L2= 0L/N =124L2/N = 0Discovered the issue isn’t with the unit, but with the defective outlet.Advised customer of the issue and they will call an electrician to replace the outlet.Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site to replace ice bucket for bent arm, replaced bucket and retested, no movement of arm, tightened down impeller and retested. Ice was moved and dispensed. Complete"
Near Burnet, TX 78611
James
Job Details:
03/02/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF5
Arrived on site and tested operation. Found different sized ice cubes in bin. Found ice maker tray warped causing slow ice production as the water is not evenly filling the tray. Installed new ice maker and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Jonathan S
Job Details:
03/02/2020
ICE MACHINE WHIRLPOOL KUIX305ESS2
Arrived on site for ice machine not making ice. Performed diagnostics mode and found unit leaking water out the front when reservoir drain pump activated. All components in tested was operational. Ran normal run mode and monitored unit. Found ice dropped. Pulled unit and reattached drain line.
Near Austin, TX 78746
Luis
Job Details:
03/02/2020
REFRIGERATOR ELECTROLUX EI24RD65KS1
"Arrived on site for cooling issue. Compressor powered on found broken wires on harness,parts are discontinued. No change in air temp possible refrigerant leak in system advised customer to let unit run,if unit doesn’t cool down leak in system,due to broken wires at harness ui control does not operate"
Near Round Rock, TX 78681
Paul
Job Details:
03/02/2020
DISHWASHER MAYTAG MDB8989SHZ0
Arrived onsite for a dishwasher not draining or powering on. I found no power to the unit and the circuit breaker tripped. The unit is on an arc fault circuit breaker. I inspected the heating element and found it in good condition. I ran the diagnostics cycle and there were no stored error codes. The unit completed the cycle and everything worked as designed. I explained to the customer that if it happens again to get an electrician to change the breaker. Call complete.
Near Manor, TX 78653
Andy
Job Details:
03/02/2020
DRYER WHIRLPOOL WED85HEFC2
Arrived on site for dryer not operating. Tested and inspected as well as checked wiring and found wiring and incoming voltage good. found control not supplying proper voltage. Removed failed part and replaced with new. Found UI will need to be replaced as well to complete repairs..; ordrng 1 W11109852 (panel-cntl)
Near Austin, TX 78745
Richard
Job Details:
03/02/2020
WASHER WHIRLPOOL WFW6620HC0
Arrived onsite for the washer not working properly. Ran diagnostics and found error code for pressure switch. Upon inspection found that the pressure switch hose was crimped . Causing the no spin issue and drain pump to continue to run. Took hoses off and inspected it and un crimped hose and put back on and ran a test cycle and everything tested good and no leaks detected. Complete
Near Dripping Springs, TX 78620
Brandon
Job Details:
03/02/2020
WASHER MAYTAG MVWC416FW0
"Arrived on site for customer complaint of loud noise during spin, found faulty gearcase leaking oil, I replaced gearcase, belt, and cam, unit tested good.
Near Georgetown, TX 78626
Cliff
Job Details:
03/02/2020
WASHER WHIRLPOOL WTW5000DW3
Arrived on site to replace previously ordered parts for washer. Replaced all four switches and advised homeowner on best loading procedures to prevent out of balance loads. Also advised on soap usage with water softener system in the home. No failures were found after services were performed and no leaks were found either.
Near Austin, TX 78717
Paul
Job Details:
03/02/2020
WASHER WHIRLPOOL WTW5000DW0
Arrived onsite for a washer that the lid lock is not working correctly and it doesn’t turn on. I found the control failing and not responding correctly. The control needs to be replaced.
Near Austin, TX 78735
Kevin
Job Details:
03/02/2020
DISHWASHER JENN-AIR JDTSS246GS0
"Arrived on site and inspected dishwasher and found wash motor is leaking water during cycle, replaced it and leaking has stopped. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details:
03/02/2020
RANGE AMANA AGR4230BAB3
"Arrived on site to inspect oven for wrong temp, upon inspection found gas oven heating and igniting correctly. Tested heat on thermal probe. Temp correct. Complete"
Near Austin, TX 78752
Leonardo
Job Details:
03/02/2020
RANGE WHIRLPOOL WFE505W0JSO
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78752
Leonardo
Job Details:
03/02/2020
RANGE WHIRLPOOL WFE505W0JS0
Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good.
Near Canyon Lake, TX 78133
Robert
Job Details:
03/02/2020
RANGE WHIRLPOOL WODA7EC0HZ01
Arrived on job for complaints of F8E0 error code. Confirmed code for fan speed error. Replaced both upper and lower fans. After replacement test operation.
Near Austin, TX 78752
Leonardo
Job Details:
03/02/2020
RANGE WHIRLPOOL WFE505W0JSO
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test test good job complete
Near Austin, TX 78730
David Z
Job Details:
03/02/2020
REFRIGERATOR GE ZISP480DXBSS
"Arrived on site to install new ice dispenser lever. Found old one was snapped, and no ice was dispensing. Removed door skin and removed old flapper lever and replaced. Found ice bucket was frosted up as well. Removed ice bucket and cleaned off all ice. Retested and ice is now dispensing through the chute as designed. All is working as designed, no water leaks found. Call complete."
Near Austin, TX 78733
Brandon
Job Details:
03/02/2020
FREEZER WHIRLPOOL WRS588FIHZ00
"Arrived on site for customer complaint of water not dispensing and food being to cold in fresh food section. Found temperatures to be off, -14 in freezer when set to 0, and 34 in fresh food section when set to 38. I replaced UI control, unit tested good."
Near Belton, TX 76513
Jonathan M
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Customer advised of the unit is making ice but making ice extremely slowly. Was able to jump the icemaker in the icemaker harvested and filled with water. Tested voltage going to icemaker and found 123.8 V between L and N on the icemaker. I called tech line and spoke to Dave SR# 7727250944. He advised that the issue was with a door switch. He advised to either order a shim or replace the door. C
Near Leander, TX 78641
Lou
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"arrived on site to inspect refrigerator freezer lights and ice box cover lights not working. I attempted to remove the freezer light and when it came out of the cabinet, the connection broke due to the insulation being tightly wrapped around the connectors. No water leaks observed during service and unit is continuing to cool. Job completed."
Near Austin, TX 78703
Leonardo
Job Details:
03/02/2020
TRASH COMPACTOR KITCHENAID KUCS03FTSS0
Arrived on site to replace motor gear kit and switch. Replaced all parts test unit and unit test good job complete.
Near Austin, TX 78757
David Z
Job Details:
03/02/2020
OVEN WHIRLPOOL WOS72EC7HS01
Arrived on site to install previously diagnosed console / UI to resolve time being off by hours constantly. Installed new console and retested. Set time and date. All appears to be working as designed. Customer will set up WiFi connection shortly and is familiar with the process. Call complete.
Near Austin, TX 78746
Luis
Job Details:
03/02/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"Arrived on site for filter housing issues. Diagnosed defective filter housing,removed defective filter housing,installed a new filter housing ran water dispenser unit working as designed."
Near Cedar Park, TX 78613
Scott
Job Details:
03/02/2020
WASHER WHIRLPOOL WFW92HEFU0
"Arrived on site for unit not finishing load , leaving clothes wet . Found drain wasn’t pumping out completely .will need to order pump motor . No water leaks detected at time of service .; ordrng 1 WPW10605427 (pump-water)"
Near Leander, TX 78641
Tyler B.
Job Details:
03/02/2020
MICROWAVE WHIRLPOOL WMH31017HS3
"Arrived to inspect unit with relay error, found unit will need hv parts, cap mag, trans and diode to repair. ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Liberty Hill, TX 78642
James
Job Details:
03/02/2020
RANGE WHIRLPOOL WFE510S0HB1
Arrived on site and found right front element not working. Inspected element and found visible failure. Installed new element and tested operation. Unit tests good. Job complete
Near Hutto, TX 78634
Wesley
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite and made minor adjuster ent to correct noise all checks good. Unit is now operating as designed.
Near Canyon Lake, TX 78132
Robert
Job Details:
03/02/2020
COOKTOP JENN-AIR JGCP536WP02
Arrived on job for complaints of flames too high. Confirmed that burners left rear and front right not working properly. Replaced ORIFFS with correct ones and test.
Near New Braunfels, TX 78130
Noah D
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB02
"Arrived on site to diagnose fridge for no dispensing water, upon inspection found the valve malfunctioning as well as a frozen reservoir, replaced both and tested, water returned, no leaks detected. Job complete"
Near Canyon Lake, TX 78132
Noah D
Job Details:
03/02/2020
WASHER WHIRLPOOL WTW7500GC2
"arrived on site to diagnose washer for door being broken. Upon inspection found the door broken and separating from bottom half of door. Ordering door, office to reschedule ; ordrng 1 W11130236 (DOOR)"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Arrived to inspect unit making too much ice and bucket issues, found locks on chassis broken and can not be repaired. Found ice arm hanging off, corrected and tested good
Near Leander, TX 78641
Tyler B.
Job Details:
03/02/2020
WASHER LG WT1501CW
"Arrived to inspect washer with filling error. Found valves to be sticking, replaced and tested properly"
Near Kingsbury, TX 78638
Jacob
Job Details:
03/02/2020
FREEZER GE GSS25GMHGCES
arrived onsite for unit not cooling. Tested unit. Found that other parts will be needed. ; ordrng 1 WR30X10093 (icemaker asm) and 1 WR55X31697 (MAIN BOARD )
Near Georgetown, TX 78633
Cliff
Job Details:
03/02/2020
WASHER MAYTAG MVWX700XL1
Arrived on site to diagnose a washing machine that is not changing spin speeds. Tested all parts and components and found no mechanical issues with washer and all speeds operational. No repairs were done today and no leaks were found at time of service.
Near Cedar Park, TX 78613
Scott
Job Details:
03/02/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00
Arrived on site for water & ice building up in bottom of fresh food . Temps are normal . Will need drain pan Nd drain tube . Will need evap cover as well .; ordrng 1 W11211387 (EVAP COVER ) and 1 WPW10537710 (pan-drip)
Near Austin, TX 78703
Richard
Job Details:
03/02/2020
RANGE WHIRLPOOL KSDG950ESS1
Arrived onsite for the oven making a rattling noise during baking. Ran diagnostics and found that the convection fan was causing the noise. Replaced fan and tested. Noise is gone and oven tested fine. Complete
Near Austin, TX 78758
Wesley
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Arrived onsite and found unit line frozen. Thawed line and adjusted temp. All checks good. Unit is now operating as designed.
Near Austin, TX 78735
Jacob
Job Details:
03/02/2020
RANGE WHIRLPOOL KDRS463VSS00
Arrived onsite for control not working. Tested unit. Got F2E1 error code. Replaced control. Tested unit. Unit test good. No issues at this time. Customer has leave behind. Job complete
Near Austin, TX 78726
Tyler B.
Job Details:
03/02/2020
DISHWASHER KITCHENAID KDTM354DSS4
"Arrived to inspect unit not heating after service. Found wire unplugged, connected ran diagnostics and tested good"
Near Georgetown, TX 78633
Lou
Job Details:
03/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"arrived on site to inspect refrigerator no ice/water/lights. Upon further inspection, I found the RC lights not on, no ice production, and no water dispensing. I removes the pantry control and found a large amount o water in the reservoir and the wiring badly corroded. I found ice/condensation building up around the ice bin gasket and the gasket badly crimped. Also found ice forming at the back of the ice maker housing. Tested the thermistors and they are good. No ice forming on either evaporator. I am ordering the pantry door and control, ice box fascia, ice bin door, adaptor, UI, HV Control, and will return with all prescreened parts. I cleaned the water from the pantry door. No water leaks observed during service. .; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10815669 (dor-fip ss) and 1 W10864519 (adapter) and 1 W11197489 (HEATER) and 1 W11330971 (CONTROL-UI) and 1 W11399564 (ICE DOOR) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Round Rock, TX 78665
Wesley
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived onsite and replaced damper. All else checks good. Ther is not air gaping. Advised customer on findings. All checks good.
Near Austin, TX 78705
Richard
Job Details:
03/02/2020
DRYER WHIRLPOOL WET4024EW0
Arrived onsite for the washer not working properly. During testing found that the water valve is not working properly. The shaking is do too overloading washer. This is a double stack unit will need a 2 man 2 hour for repair. Office to reschedule.; ordrng 1 2HOURSFORREPAIR (NEED AUTHORIZATION FOR 2 MAN) and 1 NEEDAUTHORIZATIONFORREPAIR (NEED AUTHORIZATION FOR 2 MAN)
Near Round Rock, TX 78681
Cliff
Job Details:
03/02/2020
DRYER MAYTAG MEDX655DW1
Arrived on site to inspect dryer for proper operation and noise. Tested all parts and components and found no mechanical failures at this time and all is working properly. Homeowner advised noise stopped prior to visit.
Near Austin, TX 78731
Luis
Job Details:
03/02/2020
REFRIGERATOR KITCHENAID KSSC42FMS00
"Arrived on site for door issues. Found fresh food door to closing correctly,found obstruction on side wall preventing door from closing properly removed obstruction tested door operation,fresh food door closing and sealing correctly."
Near Austin, TX 78758
Wesley
Job Details:
03/02/2020
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site and found unit operating with failed latch, repaired latch. All checks good, unit is now operating as designed."
Near The Hills, TX 78738
Brandon
Job Details:
03/02/2020
RANGE JENN-AIR JIS1450DP2
"Arrived on site for customer complaint of error code, unit not working, and oven door not closing. Found stuck keypad error, I replaced keypad an UI control. Also replaced hinges, unit tested good."
Near Canyon Lake, TX 78133
Robert
Job Details:
03/02/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
"Arrived on job for complaints of warm temperature. Amp draw 1.28 running, no frost pattern, evap fan running, condenser fan running. No temp change on hi side at compressor. Compressor running. ; ordrng 1 TJ90SF8404 (TUBE) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)"
Near Round Rock, TX 78681
Scott
Job Details:
03/02/2020
DRYER MAYTAG MEDC465HW0
Arrived on site for timer not keeping correct time on cycle . Replaced timer . Unit checking normal . No lint build up at time of service . Job complete .
Near Austin, TX 78737
Kevin
Job Details:
03/02/2020
VENTHOOD KITCHENAID KVWB606DSS2
Arrived on site and replaced blower fan adding sound pads at mounting points. After replacement it is running and there is no excessive noise. Job complete
Near Austin, TX 78747
Luis
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07
"Arrived on site for not dispensing ice. Found shaft on auger motor stripped causing impeller to spin. Replaced divider,motor and impeller tested ice dispenser u it working as designed."
Near Austin, TX 78723
Wesley
Job Details:
03/02/2020
REFRIGERATOR LG LSXS26326S
Arrived onsite and found complaint to be that unit water dispenser drips from fill spout. Order inlet water valve to repair. ; ordrng 1 AJU34125555 (INLET VALVE)
Near Round Rock, TX 78681
Jonathan S
Job Details:
03/02/2020
DISHWASHER KITCHENAID KDTM354DSS5
(DM) Arrived on site to install previous diagnosed parts. Removed dishwasher from cabinet and replaced the tub new. Reinstalled dishwasher into cabinet. Performed diagnostics mode and tested unit operation. All tested good no leaks detected. Spoke to customer about rinse aid use with the new tub.
Near Killeen, TX 76549
Al
Job Details:
03/02/2020
WASHER WHIRLPOOL MVWB880BW0
"Arrived to inspect top load washer leaking water from underneath.Confirmed the complaint and spun the basket and unit tub roared and skipped when shun.The bearing, rotor and stator will need replacement.
Near Austin, TX 78748
Kevin
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site and found dispenser door is broken, replaced dispenser and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details:
03/02/2020
WASHER MAYTAG MVWX655DW1
"Arrived on site to diagnose a washer for not running, upon inspection found a overload error and long fill, found only cold water attached resulting in long fill, reset error codes and individually tested valves and control. All tests passed. Full cycle ran.
Near Austin, TX 78717
Scott
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site for rack issues . Found rack is fine it’s the silver basket . Also customer mentioned heating issues . Rn diagnostics got 7-1 error code . Finished wash test ,unit is heating . Ordering control it heater stoops again . Ordering basket as well. No water leaks detected at time of service .please call to set return .; ordrng 1 W10629540 (baskt-ware) and 1 W11305296 (CONTROL)"
Near Pflugerville, TX 78660
Wesley
Job Details:
03/02/2020
DRYER MAYTAG MEDC465HW0
Arrived onsite and found unit to be operating properly with smell coming from soap scum and lint burning normal amounts off of element. Advised customer on findings. No parts needed. All checks good.
Near Georgetown, TX 78633
Lou
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the j7 cation box to read amp draw of each component. The unit operated as designed ad all amp readings were accurate (photos). I advised the customer of my findings and made recommendations for use & care and detergent/rinse aid use. No water leaks observed during service, job completed."
Near Belton, TX 76513
Al
Job Details:
03/02/2020
REFRIGERATOR IKEA IX7DDEXGZ002
Arrived to inspect freezer section still iced up after gasket replaced. Confirmed the complaint and removed and replaced the gasket. Used my heat gun to for it to the cabinet and also sealed the cabinet with silicone. Job complete
Near Round Rock, TX 78665
Paul
Job Details:
03/02/2020
COOKTOP WHIRLPOOL WCG55US6HS00
Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the orifice holder but the screw that was sent was the correct part number but it wasn’t the same screw. The screw sent was the same screw use to attach the orifice holder to the bracket. While putting the top back on I found another screw defective because the aluminum from the orifice holds had galded to the threads. Ordering parts research for 2 Orifice Holder Screws. I took pics of the screw needed.; ordrng 2 PARTSRESEARCH (ORIFICE HOLDER SCREWS-TORX)s
Near Hutto, TX 78634
Andy
Job Details:
03/02/2020
WASHER WHIRLPOOL MVWB835DW4
Arrived on site for washer cold water not filling. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details:
03/02/2020
DRYER WHIRLPOOL NED4655EW1
"Arrived on site for customer complaint of unit not drying properly, found clog in exhaust vent, I removed what I could and instructed customer to have vent cleaned."
Near Round Rock, TX 78665
Paul
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the pads on the door hinges. Call complete.
Near Austin, TX 78704
Leonardo
Job Details:
03/02/2020
RANGE WHIRLPOOL GW397LXUS06
Arrived on site to test unit for keypad not working. Test unit and found shorted panel. Will order new switch membrane WPW10207928 ; ordrng 1 WPW10207928 (SWITCH MEMBRANE )
Near Austin, TX 78733
Kevin
Job Details:
03/02/2020
WASHER MAYTAG MHW5630HW0
"Arrived on site and replaced control board, reported to techline experience customer has had so far. Tech line will pass on call to engineering team for product review. Whirlpool will contact customer when they have a possible answer. Refer any revisit back to whirlpool 7727056950 Arrived onsite for unit giving error code F4E1. Called Techline. Got SR#7727056950. Suggested to replace Wireing harness and possibly heater sensor ordered parts. Rescheduled with customer. Customer has lbh; ordrng 1 W11314664 (heater) and 1 W11314680 (harns-wire)"
Near Kempner, TX 76539
Cliff
Job Details:
03/02/2020
REFRIGERATOR LG LSXS26326S/00
Arrived on site to replace previously ordered parts for the refrigerator. Inspected unit and found this light coating of oil on evaporator along with discoloration on upper portion indicating refrigerant leak. Evaporator will need to be replaced at the same time the compressor is to complete repairs. Office will need to have authorization provided for additional parts and set return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 ADL74760901 (EVAPORATOR ) and 1 AUTHONEEDED (AUTHO NEEDED)
Near , TX 78642
Lou
Job Details:
03/02/2020
DRYER LG DLEX9000V
"arrived on site to inspect dryer not operating. Upon further inspection, I turned the power on and pressed the start button and could hear a clicking noise coming from the main PCB. Disassembled the unit and found the motor harness had shorted and burnt some wiring in two. I reassembled the unit and left it unplugged for safety. No lint observed during service, job completed."
Near Austin, TX 78758
Andy
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site for ice maker leaking. Tested and inspected unit and found ice maker not leaking. Ice buildup is from mis shaped grommet. Reshaped and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78734
Brandon
Job Details:
03/02/2020
COOKTOP WHIRLPOOL W5CE3625AB00
"Arrived on site for customer complaint of left front burner not working, found faulty element and switch, I replaced both parts, unit tested good."
Near Kingsland, TX 78639
James
Job Details:
03/02/2020
ICE MACHINE KITCHENAID KUIX535HPS
Arrived on site and tested operation. Found no water flow through valve. Checked shut off at wall and found that valve in off position. Turned on and tested. Unit tests good. Job complete
Near Austin, TX 78736
Kevin
Job Details:
03/02/2020
WASHER MAYTAG MHW4200BW1
"Arrived on site and inspected washer and found start button and power button are unresponsive on control panel. Control panel will respond if door is opened But will not start. After replacement panel is operating normally. No water leaks from connections at time of service, job complete"
Near Marble Falls, TX 78654
James
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Arrived on site and found frost covering entire freezer. Inspected for air leaks and found door seal not making proper contact. Cleared ice and ensured proper seal. Instructed customer that the unit need to be off and doors open for 24 hour to clear the ice build up on the evaporator and vents. Unit tests good. Job complete
Near Austin, TX 78738
Brandon
Job Details:
03/02/2020
WASHER MAYTAG MHW6630HC0
"Arrived on site for customer complaint of unit not washing cycle properly, I replaced control panel ordered by previous tech, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=37 & FC=9. Placed unit in diagnostics and tested and unit is operating as designed. Due to possible temp changes, I removed and replaced the HV control and changed the temp to 38 in the RC. Advised the customer to make sure the fruits/vegetables are dry before placing them in the fresh foods section to prevent them from aging faster or freezing. Also advised to keep the back wall of the fresh foods section clear for better airflow. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Noah D
Job Details:
03/02/2020
ICE MACHINE KITCHENAID KUIC18PNTS2
"Arrived on site to replace tubes and res. Due to mold, replaced all tubes and res. Cleaned all connections, all functions working correctly. No leaks detected.
Near Austin, TX 78732
David Z
Job Details:
03/02/2020
DISHWASHER WHIRLPOOL WDT710PAYM6
Arrived on site to install previously diagnosed parts to resolve no heat issue. Installed new heating element and retested. Unit is now heating as designed. No water leaks found at time of service. Call complete.
Near Georgetown, TX 78626
Cliff
Job Details:
03/02/2020
COOKTOP KITCHENAID KGCD807XSS01
Near Driftwood, TX 78619
Brandon
Job Details:
03/02/2020
WASHER MAYTAG MVWB765FW2
"Arrived on site to replace clutch and stator ordered by previous tech for noise complaint, I replaced stator and clutch, the noise was still there, nothing changed, I found the gearcase was the source of the noise, I replaced gearcase, unit tested good."
Near Kyle, TX 78640
Brandon
Job Details:
03/02/2020
REFRIGERATOR WHIRLPOOL GX5FHTXTT00
"Arrived on site for customer complaint of unit not producing ice. I tried jumping ice maker, found faulty ice maker, I replaced ice maker and jumped new ice maker, unit filled with water and tested good. No leaks at time of service."