Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Al R.

Al R.

DRYER WHIRLPOOL MED5100DW0 Arrived to inspect dryer issues.After acquiring the correct M/S#’s I called the office to confirm warranty coverage.SP confirmed there was not active warranty at this time on either machine.Provided the customer with company information and left the residence w/o repairs.Customer to call back after speaking with Home Depot warranty department to reschedule service.; O-emld tckt

Near Green Giant Dr, Harker Heights, TX 76548
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 "Arrived to inspect dryer door not staying closed.Discovered the screws to the door hinges were loose.Tightened the screws, now unit works as designed.I ran the unit for 3 minutes and also discovered the customer may be overloading the dryer at times.Job complete."

Near Thunder Creek Dr, Killeen, TX 76549
Dylan  T.

Dylan T.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site customer was just worried about her fridge not cooling in the fridge Fridge was at 36° call customer everything is working perfectly fine showed her how to close the door properly with the flat lines are dry

Near Starr Dr, Waco, TX 76710
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Arrived onsite for unit not making ice, found ice maker motor stuck at 35* . While reming ice maker, found black power wire was cut in half. Took pics. Unit will need left door to repair. Used wire nut and replaced ice maker so customer can use while waiting for door. ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11202402 (dor-fip)"

Near York Castle Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for unit not getting to temp and not restarting. Found bad sensor and bad bake ignitor. Replaced both parts test unit and unit test good job complete no leaks present at this time

Near Simon St, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL MCD2257HES Arrived onsite for customer complaint of SxS refrigerator leaking water on ice maker. Found mold leaking. Removed and replaced ice maker assembly. Reassembled and tested. Unit called for water and no leaks found.

Near Turtle Creek Trail, Temple, TX 76502
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found water leaking from valve. Installed new valve and tested operation. Unit tests good and no leaks found after repair. Job complete

Near W Castleshoals Dr, Marble Falls, TX 78654
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine would not actually wash laundry from that she was only using hot and the hot side was not putting any water from the valve in the machine putting it on warm so she could at least use the washer because the part was broken in the box all lines are dry; ordrng 1 W11210459 (valve)

Near S 1st St, Temple, TX 76504
Clif L.

Clif L.

VENTHOOD KITCHENAID KVWB600DSS1 Arrived on site to diagnose a vent hood with a light that is not working. Found wiring for light not fully connected in Molex connector. Rewired unit properly and tested unit. Found all is functioning properly at this time.

Near Glenlake Dr, Austin, TX 78730
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to diagnose a dishwasher that had water remaining on the tub walls. Performed diagnostics and found everything to be working as designed. Customer was not using any rinse aid, and did not have all high temp settings enabled. Advised them they must use rinse aid and use the high temp rinse and dry options for the best results. Recommended rinse aid products. No repairs needed at this time. Call complete."

Near Briana Shay Dr, Austin, TX 78727
Richard P.

Richard P.

COOKTOP KITCHENAID KGCS105GSS3 "Sr# 7726320381. Arrived onsite for the cooktop catching fire. Upon inspection found that there was fire damaged to the counter top. Took cook top off. And saw fire damage on left side of the countertop. Turn gas on and checked for leaks with oatey all purpose leak detector.. found leaks on RF, RR, LR burners. Leak coming from the gas line fitting going to the switch valve. Took pictures of all my findings. Called Whirlpool safety line and documented all my findings with them. Turn gas off and disconnected electrical plug. Complete"

Near Story Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for light not working. Test unit and found burned out light bulb. Replaced light bulb test unit and unit test good job complete.

Near Bedlington Ln, Austin, TX 78748
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer over heating and making thumping sound. Tested unit and found making rumbling sound and vibrating across floor. Removed dryer front and found object stuck between drum and front felt. Found a yellow liquid inside dryer towards front (see SD-QUICKPIC) Removed object and corrected felt. Assembled unit and tested. All tested good.

Near Cypress Gate Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations from previous tech, I removed and replaced the fan scroll and Evap cover. Used manufacturers approved silicone to seal gapping at the water lines. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."

Near Jacksboro Trail, Austin, TX 78717
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to repair unit for the two rear burners going out on simmer. Found that the simmer setting was too low on the rear burners and the flames would go out. Adjusted simmer Heights The two rear burners. All burners now operate properly.

Near Rockport St, Georgetown, TX 78633
Al R.

Al R.

VENTHOOD KITCHENAID KVWB406DSS2 Arrived to inspect vent hood issues.Powered the unit on and unit works properly.The customer wasn’t informed on how to get better airflow by simply opening the access door.All functions of the unit work properly.Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Arrived onsite for the refrigerator not cooling. Upon inspection found that the refrigerator temperature is at 76 degrees. Freezer temperature is at 76 degrees. All fans are working except that the damper door did not open when testing. Will need to replace damper door on return visit. Took compressor compartment cover off and the piercing valve was hooked to the low side line and leaked all freon out. Compressor did come on but no Freon in the system. Customer stated that this refrigerator was floor model. Ordering compressor and UI drier. ; ordrng 1 CNOTE (2 HOURS NEEDED FOR REPAIR ) and 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

Near Bevin Cove, Austin, TX 78744
Kevin B.

Kevin B.

DRYER GE GTD33EASK0WW "Arrived on site and set dryer to run on a time cycle and sound with vent hose attached dryer is reaching 258° when elevators on. Removed vent hose and found dryer is now reaching 196°. Excessive temperature is due to lack of air flow and recommended that vent to the exterior of the home be cleaned/cleared by a service to correct the issue.

Near La Fauna View, Austin, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW4 "Arrived on job for to replace parts. Replaced gearcase, clutch and valve. Tested unit, unit test good. No leaks at this time. Job complete"

Near Turnersville Rd, Creedmoor, TX 78610
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE510S0HS1 Arrived on site for “broken hinge” complaint. Inspected unit and found hinges twisted. Removed and replaced door hinges. Unit checks good.

Near Nathan Scott Way, Manor, TX 78653
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW9450WW00 "Arrived on site for unit loud in spring and f20. Spun tub and found loud bearing growl, found basket bent as well. Advised customer in finding and that entire tub assy would need replaced and would be over the cost of replacement.

Near Cabana Ln, Austin, TX 78727
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. The unit motor was intermittent and I found that the water valve wasn’t dispensing much water into the tub. I removed and replaced the sump/motor assembly and water inlet valve and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Old Sterling Rd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

OVEN GE JT3000SF3SS Arrived on site for oven not operating and having error F-96. Customer had control board on hand. Performed diagnostics mode and tested unit. Found F96 error is for cooling fan. Removed control and tested voltage to cooling fan from control. Found 120 volts to fan. Per manufacturer recommends to replace fan and control sensorSchedule return on Wednesday the 13th. ; ordrng 1 WB26X31060 (FAN) and 1 WB27T11463 (board fan sensor)

Near Cortona Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGT4027HW0 Arrived onnsite and found that needed wire was not included in the harnesses ordered. Spoke with KB. Ordering dryer harness to repair. KB understands details of failure. Please send KB. ; ordrng 1 KB (SEND KB) and 1 W11177745 (DRYER HARNESS)

Near W 29th St, Austin, TX 78705
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE FGHB2868TD4 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I added the funnel housing gasket and installed the fill tube kit. I did verify the existing fill tube was plugged with about 3/4” of ice. Call complete.

Near Bearing Cove, Austin, TX 78717
Lou S.

Lou S.

WASHER LG WT7200CW "arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain p7mp and tested the unit. Unit filled with water, drained the water then agitated and spun as designed. I placed the drain hose approximately 6 inches into the drain pipe and ziptied the hose to the hot water hose to secure it. Contacted the customer to advise that I was finished with the repair and they advised to leave the garbage door open as they were on their way home. No water leaks observed during service, job completed."

Near Tahoka Daisy Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5840BW0 Arrived onnsite and found dead control. Replaced control. Charged in full.

Near Jollyville Rd, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Arrived on site to install freezer door. Removed faulty door installed new freezer door tech support recommended. Checked door seal remolded gasket door sealing correctly. Tested dispenser working,checked ice container good. Unit working g as designed"

Near Ridgewood Rd, Austin, TX 78746
James C.

James C.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found water pouring out of dispenser. Installed new dispenser assembly and raised front of unit. Tested for leaks and found no leaks after repair. Job complete

Near Hi Cir S, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Needs front left burner assembly with ignitor clip, ignitor is loose and not in correct place on FL burner. ; ordrng 1 8286863 (clip) and 1 W10597166 (holder-orf)"

Near La Catania Dr, Bee Cave, TX 78738
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher door issues. Inspected unit and found outer panel and inner door is damaged as well as kick plate. Contacted office and was made aware cosmetic is under warranty. Ordering needed parts and will return Friday 11/15/19; ordrng 1 W10861000 (DISPENSER ) and 1 W10909064 (PANEL ) and 1 W10909682 (NAMEPLATE ) and 1 W10919271 (INNER DOOR )

Near Ranch Rd 620 N, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER LG LDP6797ST Arrived onsite for the dishwasher that will power on and not run then turns off. I found the door latch failing intermittently. The door latch needs to be replaced. Ordering AGM76149901 PARTS ASSEMBLY. RS for Thu 11/14.; ordrng 1 AGM76149901 (PARTS ASSEMBLY)

Near Almquist St, Hutto, TX 78634
Andy  B.

Andy B.

WASHER MAYTAG MVWB450WQ1 Arrived on site for washer error code and not operating. Tested and inspected unit and found RPS sensor unplugged. Plugged in and tested unit. All operations are normal. No water leaks present at time of service.

Near Lexington Rd, Austin, TX 78757
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8240YW0 Arrived on site for washer leaking durning cycle. Inspected unit and work area. Found rust on left side by bleach dispenser. Performed diagnostics and ran spin cycle and found bearing making grinding sound. Found on control selection knob not working properly. Inspected bearing and found oil leaked from bearing. Found major rust under washer top by left hinge. Quote is for repair of failed bearing .

Near Durlston Ct, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for tube replacement for door not closing properly. Removed unit and swapped all parts to new tub, added new hinges, was able to remove pump and motor but locking clip had broke. Replaced pump and motor, added new brackets to tub. Reinstalled unit. Door now full closing and running properly. No leaks on site"

Near Atlanta Park Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived onsite for customer complaint of built refrigerator not cooling both sections, when arrived, found unit turned off. Attempted to turn unit on and found UI will click on and off along with compressor. Advised customer unit will need new control board assembly to allow proper diagnosis.

Near Stillwood Cir, Killeen, TX 76543
Brandon C.

Brandon C.

REFRIGERATOR GE PYE22KSKSS "Arrived on site for customer complaint of noise issues, found evap thermistor was not connected to evap causing defrost issues, I reconnected thermistor and defrosted fan and ice build up, unit tested good."

Near Cartwheel Bend, Austin, TX 78738
Andy  B.

Andy B.

RANGE GE JS750DF3WW Arrived on site for range with front right burner issues. Tested and inspected unit and found failed burner. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near N Flamingo Dr, Austin, TX 78734
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Arrived onsite for the refrigerator that’s not cooling in the freezer properly and has no ice or water dispenser functions working. I found the unit cooling when I arrived and the freezer was at 12 degrees. I found the condenser coil packed with hair. I removed the hair and the temp dropped to 0 degrees. I found the UI shorting out on certain selections. I skyped the office and got authorization from SC for the control kit. I installed the control kit and tested the unit. The UI was working and the dispenser functions but none of the sealed system would come on. I found the deli UI shorted out. I disconnected the deli UI and tested the unit and it was working as designed. I got authorization again from SC and replaced the cover. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Woodgreen Dr, Round Rock, TX 78681
Scott  M.

Scott M.

DRYER MAYTAG MED5630HC0 Arrived on site for dryer rattling and making noise. Used to sound dampening pad under motor mount from truck stock. Unit is now quieter back to normal. No lint buildup at time of service job complete.

Near Yarmont Way, Austin, TX 78753
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH75021HZ0 "arrived on site to Inspect microwave not heating. Upon further inspection, tested the unit with a cup of water for 30 seconds. After time, the water was still cold. I pulled the unit from the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode and retested. Unit operated as assembled the unit and put it back in its space and retested. Unit continues to operate as designed. I advised the customer of my repairs. Job completed."

Near Osmarea Dr, Austin, TX 78717
Paul R.

Paul R.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for the dishwasher with the door seal catching when the door is opened and the racks are hard to pull out. I found the left side of the tub from the top to the middle pushed in and dented causing the issue with the door and racks. The tub assembly would need to be replaced to complete repairs. The customer stated the unit is less than two weeks old and wants to get the supplier to replace the unit instead of repairing it. Call complete.

Near Lismore St, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit making noise. Found zip tie stuck in drain motor from sump and motor install. Removed zip tie test unit and unit test good job complete

Near Denbar Ct, Austin, TX 78739
Brandon C.

Brandon C.

VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site for customer complaint of rust on the venthood, found rust everywhere. Called techline, they instructed me to tell customer to contact builder/installers Whirlpool at this time is not replacing unit. Sr7726332404"

Near Dayridge Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER WHIRLPOOL LST8244DZ0 "Arrived on site to diagnose a washing machine that is not completing cycles. Found failed lead switch preventing unit from spinning. Let’s switch will need to be replaced to complete repairs. Return date is set for 11/12/19.; ordrng 1 285671 (switch,lid)"

Near Kepler Cove, Austin, TX 78729
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW8000DW6 Arrived on site customer complaint was no water is going into the washing machine bad water valve replaced a part ran the unit in test mode everything went great all lines are dry customer was not at the house

Near Clydesdale Way, Robinson, TX 76706
Robert J.

Robert J.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on job to drop off part.

Near Bosque Dr, San Marcos, TX 78666
Paul R.

Paul R.

WASHER WHIRLPOOL MVWX655DW0 Arrived onsite for the washer with clothes not agitating and it’s making a loud noise. I found the wash plate stripped out causing the issue. I replaced the wash plate and tested the unit. The unit is working as designed. Call complete.

Near Plantation Dr, Round Rock, TX 78681
James C.

James C.

MICROWAVE JENN-AIR JMC8130DDS Arrived on site and tested operation. Customer stated unit will sometimes heat and other times not. Inspected switches and found interlocks worn causing excessive play in switches when cam depresses them. Interlock assemblies no longer available. Job complete

Near Christine Cir, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of cooktop rust and uneven racks on cooktop, found rust and warped cooktop, I replaced cooktop, unit tested good."

Near Dayridge Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

DRYER WHIRLPOOL LGT8858DZ0 Arrived on site to diagnose a dryer that is not drying properly. Tested unit and found airflow being restricted by lint screen. Lint screen has wax build up from dryer sheets. Advised homeowner on proper cleaning up let screen to ensure efficient operation of dryer. No further repairs are needed and all is working properly.

Near Kepler Cove, Austin, TX 78729
David  Z.

David Z.

WASHER LG WT7100CW.ABWEUUS Arrived on site to diagnose a washer that was banging around when spinning. Checked suspension rode and found all are properly seated and no bends found. Checked bottom side of unit and found retaining bolt on the gearcase shaft and rotor slightly loose. Tightened the gearshaft nut tighter and retested. Tested the unit with a drum full of jeans and ran through a quick wash. Vibration is reduced and there is no squealing or banging noises. All is now working as designed.

Near Welcome Glen, Austin, TX 78759
Robert J.

Robert J.

RANGE WHIRLPOOL WFC310S0ES0 Arrived on job for complaints of burners not shutting off. Found the switches burned and not regulating properly. Replaced switches and test.

Near Acopio Bend, Austin, TX 78745
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for left rear burner not igniting. Clean orifice and unit works properly.

Near W 16th St, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE LG LMHM2237BD/01 "arrived on site to inspect damaged microwave plate. Upon further inspection, I found that the panel on the slide out plate was cracked. I removed and replaced the panel and tested the plate and it operated as designed. Job completed."

Near Madeline Loop, Cedar Park, TX 78613
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW0 Arrived onsite for the washer not spinning. Ran diagnostics and found error code F0E5 out of balanced but all functions worked fine. Customer stated that it only happens on heavier loads. Ordering suspension rods. ; ordrng 1 W11130359 (suspension)

Near Bluff Springs Rd, Austin, TX 78744
Brandon C.

Brandon C.

WASHER LG WT5101HW "Arrived on site for customer complaint of rust on lid and dispenser, I took pictures, ordering lid and dispenser parts ; ordrng 1 MCK67395501 (LID)"

Near Canyon Bend Dr, Dripping Springs, TX 78620
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Well don’t say customers complaint was door was not closing properly to shut off the light readjusted the door with the screw mount on the door open and close the door to show the customer everything else work great all Lines are dry

Near E Chapman Rd, Hewitt, TX 76643
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7500GW3 "Arrived on site ,replaced tub faucet switch . Ran diagnostics no error codes . All checked normal . Talked to customer and wet clothes only happen during bulk cycle . Instructed on proper loading on cycles . No water leaks detected at time of service . Job complete ."

Near S Main St, Lockhart, TX 78644
David  Z.

David Z.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to diagnose a wall oven with a blacked out display. On arrival found screen blacked out and not able to,go to home screen or,perform diagnostics. Cycled power via breaker. Retested and display still had lines through it. Replaced display / console. Retested unit with new console and display is now functional as designed. No lines present. Call complete."

Near Hat Bender Loop, Round Rock, TX 78664
Thomas L.

Thomas L.

RANGE KITCHENAID KSEB900ESS3 Arrived on site for control panel displaying needing service and burners not working properly. Arrived to find control panel locked. Unlocked panel and tested ovens and burners. All operations were normal. The customer told me that the left corner of the control area was sparking and smoking. She also told me that there was a light crack in the glass cooktop. She also told me that three of the four burners do not work properly. Open control panel area to find no problems or indication of past problems. The light crack in the control panel is cosmetic.

Near Reunion Ln, Georgetown, TX 78626
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “not drying clothes” complaint. Inspected unit and found high limit thermostat to be blown. Removed and replaced high limit thermostat. Unit is performing as designed. Found venting blocked, as well. Instructed customer to have venting cleaned and to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Suzi Ln, Pflugerville, TX 78660
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIX505ESS0 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found faulty water filter. Homeowner will replace filter and contact the office if any other issues arise. No leaks were found today.

Near Waterline Rd, Austin, TX 78731
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for customer complaint of unit not heating properly, found heating element to be good and turning on in diagnostic mode, I explained to customer the drying expectations on a plastic tub dishwasher. Tested good."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER KITCHENAID KUDS50FVSS0 "Arrived on site and found normal, heavy, light and quick clean lights not coming on. Placed unit into diagnostics and found no faults. After diagnostics I found all lights now functioning. Unit has a failing ui but the console is no longer available. Job complete"

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

WASHER GE GTW460ASJ6WW "Arrived on site to replace gearcase, I was unable to remove agitator, customer requests RJ. ; ordrng 1 CNOTE (RJ ONLY) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Diamond Point Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on job for complaint of lights not working. Tested unit. Found that the light in the freezer was not working. Replaced module. Tested unit, unit test good. Job complete"

Near Mustang Ln, San Marcos, TX 78666
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived to inspect dishwasher door issues.Confirmed the complaint and R&R he strike.All water lines were dry at the time of service.Customer satisfied.

Near White Oak Dr, Killeen, TX 76549
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4800XQ4 Arrived on job for complaints of unbalanced. Found the gearcase leaks oil and cam damaged will also need suspension.

Near Alabama Dr, Austin, TX 78745
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5090JW0 "Arrived onsite for the washer not working properly. Installed new timer , control, latch. Per tech line. Tested washer and it tested fine and no leaks detected. Complete"

Near Wilderness Dr, Austin, TX 78746
Dylan  T.

Dylan T.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site customer complaint was icemaker would not stop making ice and overflowing in the bin found Bin thermostat was bad replaced the part ran unit all lines are dry

Near Windcliff Dr, Temple, TX 76502
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site ,replaced gear case . Ran diagnostic ,all checked normal . No water leaks detected at time of service . Job complete ."

Near Homannville Trail, Lockhart, TX 78644
Tyler B.

Tyler B.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for noisy unit. Unit was disconnected due to water damage in room. Once re installed will be called back; saved tckt

Near Feathergrass Ct, Austin, TX 78758
Tyler B.

Tyler B.

WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for noisy unit. Ran unit and found pump unit thumping, found shaft for roller bent on mounting metal, was able to bend back down, replaced rollers with repair kit to insure corrections. Tested good"

Near Feathergrass Ct, Austin, TX 78758
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on job for complaints that water was pouring out of the ice maker. Tested unit. Found that the ice maker dispenser was not sitting properly. Re installed ice maker. Tested unit. Unit test good. Job complete

Near Wapiti Rd, Buda, TX 78610
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID UNKNOWN Arrived onnsite and found water level sensor cutting flow off too early. By passed sensor. Unit is now operating as designed. Advised customer on status.

Near Escondido Cove, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not drying. Test unit and found heating element working correctly. Found customer not using rinse aid. Advised customer to use rinse aid to help unit dry better job complete.

Near Sabio Dr, Austin, TX 78749
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF736SDAW13 Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics on it. Found icemaker erroring out with E2 error and not able to find home position. Replaced icemaker and retested. Icemaker now passes diagnostics and fills. All is working as designed. Call complete.

Near Jigsaw Pathway, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found failed evaporator fan motor and main control. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Roberto Clemente Ln, Round Rock, TX 78665
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to diagnose a dishwasher that was starting to loop 45 mins into a cycle repeatedly until stopped intermittently. Called Whirlpool tech line (SR7726338876) and performed diagnostics. Dishwasher did complete a diagnostic cycle as normal. Tech line requested a measure of the incoming hot water. Measured hot water at 148 degrees and rising. Per tech line the temp needs to be 120 - 125, and water temp must be reduced. The hotter temps will cause the OWI to fog up and think it’s covered in soap and will cycle to attempt to clear the soap, but can not unfog this way. hot water heater was almost on highest possible setting and was reduced. All is now working as designed and can only be tested with normal cycles at this reduced temp. Next step would be OWI replacement if issue persists. Call complete."

Near Palo Duro Loop, Round Rock, TX 78664
Richard P.

Richard P.

WASHER WHIRLPOOL LSQ9010PW5 Arrived onsite for the washer not going through a cycle. During testing found that the the lid switch is broken and not allowing the washer to continue with the cycle. Quoted customer 45.96 parts and 189.99 labor. Customer wants to continue with the repair. Replaced lid switch and washer tested good and no leaks detected. Complete.

Near Fence Row, Austin, TX 78744
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS3 "arrived on site to inspect microwave display not keeping time. Upon further inspection, I found the display with the incorrect time. Customer demonstrated that when pressing the fan button, the time keeps changing and the unit won’t keep time. I removed and replaced the door and retested and the time continues to jump. I contacted Techline and spoke to Andy and he advised to order a new control per service pointer W10866910. Provided File #7726336711. When looking at the SP, I found that the part number for the control is different than the control I have with me. I am ordering the updated control and scheduled return service for 11/13/19. Unit left unplugged for safety per Techline.; ordrng 1 W10860347 (cntrl-elec)"

Near Ritter Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for no power. Test unit and found melted wires at junction box. Black wire coming from wall was melted advised customer to get electrician to get wire fix job complete.

Near Fairmont Cir, Austin, TX 78745
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site to diagnose one a microwave that had a line / dead led panel on front door. On arrival screen was blanked out with a single line. Contacted Whirlpool tech line. SR7726335455. When checking pin outs on the control, they were labeled different then on the tech sheet, and may be a discrepancy. Cycled breakers and confirmed it is on a circuit alone. Tech line said to check the harness resistance, however the tech sheet and actual control boards are not lining up. Recommendation from tech like is to contact our vendor to test and confirm they are sending the correct parts. Per tech line we should order and replace the door and main control, and harnesses as well. Ordering W10508741 harness and W10902490 door cable.After reassembling Control and plugging things back in the lines are gone and functioning correctly. Customer did say this can be intermittent, but rarely stays on. Office to reschedule based on when we can get the parts.; ordrng 1

Near Meadow Vale, Austin, TX 78758
Lou S.

Lou S.

WASHER WHIRLPOOL WFW3090GW "arrived on site to inspect washer shaking/vibrating. Upon further inspection, I found that the shipping bolts were still in place. Removed the bolts and tested and the unit is operating as designed. I inside the cavity of the unit for any damaged parts and all checked good. No water leaks observed during service, job completed."

Near W Whitestone Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MVWC465HW2 Arrived onnsite and found faulty plug. Changed location unit is plugged in to correct issue of unit turning off during cycle. All checks good.

Near Escondido Cove, Austin, TX 78703
Arthur B.

Arthur B.

DRYER ELECTROLUX EFME627UIW Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found no heat. Removed front to check element.Found element with no continuity. Removed and replaced element. Reassembled and tested. Unit heats and tumbles as designed.Advised to have house venting look over for better drying and air flow.

Near Marie Ln, Belton, TX 76513
Richard P.

Richard P.

WASHER MAYTAG MVWC415EW2 Arrived onsite for the washer making noise when spinning and agitating. During testing found that the gear case bearing is no good causing the cam to rub against each other. Need to replace gear case and cam assembly.

Near Cedar Edge Dr, Austin, TX 78744
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on job for complaints of condensation in unit. Tested unit, found that the door to the unit was not sealing properly. Ordered new hinge and shim. ; ordrng 1 WP2201567 (shim) and 1 WP2254473 (hinge-door)"

Near Lazy Ln, San Marcos, TX 78666
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site and found water is not dispensing, replaced water valve and water will now exit valve, it will still not dispenser though, coil reservoir inside of fresh food section is frozen. It will need to be five in order for dispenser to work again. If sewing does not restore dispenser function a new coil reservoir may be needed. No water leaks from connections at time of service, job complete"

Near Winding Brook Dr, Austin, TX 78748
Thomas L.

Thomas L.

WINE COOLER KITCHENAID KUWA244PBS0 Arrived on site for no operation. Found unit is not running at all. Found that the thermostat has failed. Replaced. Unit now started but condenser fan motor is also defective and not running. Motor 4344630 shows no longer available. Will ask for parts research. Please let Tommy know results.; ordrng 1 4344631 (motor-cond) and 1 CNOTES and 1 PARTSRESEARCH and 1 TOMMYONLY

Near Shepherd Rd, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4950HW1 "Arrived on site for unit not starting . Ran diagnostics test . Long fill error ,hot water was off . Unit ran ran wash test completely. In talking to customer. They would pause unit and change load size or add to wash . Instructed to cancel current cycle then make changes and start load over . No water leaks detected at time of service . Job complete ."

Near S Magnolia Ave, Luling, TX 78648
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for ice. Found unit over freezing in freezer,ran diagnostics compartment thermistor reading -22 Evap thermistor reading -38 actual temp -7° with setting at +2 called tech support ran test per tech support need to replace harness again,main control,ui control and cover that includes compartment thermistor. Sr#7726335622; ordrng 1 W11039890 (UI) and 1 W11099340 (UI CONTROL) and 1 W11204566 (HARNESS) and 1 W11333076 (MAIN CONTROL)"

Near Hero Dr, Austin, TX 78735
Richard P.

Richard P.

DRYER MAYTAG MEDC215EW1 Arrived onsite for the dryer not turning off. During testing found that that the timer is not working properly. Replaced timer and tested dryer and it turns off on its own. Complete

Near Cedar Edge Dr, Austin, TX 78744
Wesley P.

Wesley P.

RANGE KITCHENAID KFGD500ESS04 Arrived on site and found unit operating as designed. Switched lower oven valve on to restore bake function. All else checks good.

Near Bonnie Rd, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for moisture in fresh food and watery ice. Ran diagnostics found no power to ice box fan in diagnostics,ran unit through normal operation weak air flow,from ice box fan,due to failure of fan operation causing moisture on icemaker housing. Replaced main control and ice box fan ran diagnostics checked air flow good."

Near Mordred Ct, Austin, TX 78739
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for gas smell. Test unit at regulator connections and all burners no leaks found at this time. Advised customer to get flexed line checked and gas line. Turned gas back off job complete

Near Gato del Sol Ave, Austin, TX 78737
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived to inspect refrigerator freezing food and drinks.Unit will need a damper control to fix the issue.Ordering the part.Arrived and part was an oven control.Needs more work.Office to reschedule with customer.; ordrng 1 WPW10594330 (CONTROL DAMPER)

Near Tahuaya Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not starting. Test unit and found door striker had come off the top not allowing the door to close. Secured striker test unit an unit test good job complete no leaks present at this time.

Near Konstanty Cir, West Lake Hills, TX 78746
James C.

James C.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site and tested operation. I found ice maker has failed mid harvest. Customer also asked about water pressure at dispenser. I found water just dripping from dispenser. Removed filter and found filter is ice cold and water not sloshing in filter. I found filter to be frozen causing low water pressure. Instructed customer to replace filter due to it has frozen. Tested voltage to ice maker and found to be good. Installed new ice maker and tested. Ice maker cycles properly. Instructed customer to dump 1st 2 batches of ice before use. Job complete

Near Zurita Trail, Marble Falls, TX 78654
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT519SZDW00 "Arrived onsite to install new compressor to top mount refrigerator from prior tech’s diagnosis. Upon rediagnosis, found control is causing unit to shut on and off intermittently. Removed and replaced control. Reassembled and tested. Found unit stays on and good frost pattern forming. No water source connected."

Near Mill Creek Dr, Salado, TX 76571
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "Arrived on site for water dispenser dripping water. Customer stead he had attempted to flush and do 5 seconds on and 5 seconds off. Tested water dispenser and found air stuck in line. Removed inlet valve and water reservoir and installed new. Flushed system and monitored for water leaks. All tested good, no water leaks detected."

Near Clover Ridge Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED92HEFW1 "Arrived on site and inspected dryer and found internal temperature on medium with vent disconnected is 135-185 degrees. Temperature at exhaust is 135-155 degrees. Temp with vent attached raises to 212 degrees. Spoke with techline and they said this is due to a restricted vent 7726338594. Dryer is operating as intended, job complete"

Near Chinook Dr, Austin, TX 78736
Joseph C.

Joseph C.

DISHWASHER FRIGIDAIRE FFCD2413US2A "Arrived on site for “tracks faulty and wheels caught” complaint. Inspected unit and found upper slide rails bent. Ordering new rails. No leaks detected, at time of service. Return for repairs on 11/14.; ordrng 2 154597801 (slide)s"

Near Dr, Pflugerville, TX 78660
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KSSP48QHS00 "Arrived on site to diagnose a built in refrigerator that makes a loud humming sound periodically. On arrival the unit was quiet as normal operation should be. Possible causes can be the Evap fan or the compressor / condenser fan. As the unit was not emitting the noise at the time of service, customer did not want to proceed with any proactive repairs as we can not identify the source of the noise. If the issue comes back they will call us again.

Near Trevino Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to replace frame and panel. Replaced both parts test u it and unit test good job complete

Near Camino Vaquero Pkwy, Austin, TX 78748
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site customer complaint was not making any ice she previously told me that it all froze up and she cleaned it out told her she needs to unplug the fridge wait a minute and plug it back in put it through test mode icemaker cycled everything worked all lines are dry

Near Fox Ridge Rd, Lorena, TX 76655
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to install previous order parts. Removed all damaged part and installed new. Tested unit, all tested good."

Near Adams St, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “freezing on back wall of freezer and no cool in fresh foods” complaint. Inspected unit and found defrost sensor opened on diagnostic test, but reading correctly, at board. Spoke with Bruce, at techline(Ref# 7726335294). Changing high power board. No leaks detected, at time of service. Return for repairs on 11/13.; ordrng 1 W11212392 (cntrl-elec)"

Near Borromeo Ave, Pflugerville, TX 78660
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job for complaints of dishwasher not staying on. Tested unit. Found that the outlet is the issue. Switched to other outlet. Unit was running with no issues. Customer asked us to leave plugged into good outlet. Advised customer to call builder for the outlet fix. Job complete

Near Cromwell Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for no water dispensing. Tested dispenser no water removed drawer diagnosed frozen water line. Changed settings to allow water line to thaw recommended changing temp setting

Near Banister Ln, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer not going into spin cycle . Ran diagnostics got error code for long drain . Found customer has hose leading to back yard and is not allowing water to flow properly leaving water in tub . Instructed customer on drain situation and how to correct it . No water leaks detected at time of service . Job complete .

Near S Magnolia Ave, Luling, TX 78648
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDFE104DSS5 Arrived on site for dishwasher not closing properly. Tested and inspected unit and found issues with hinges. Made adjustments to hinges and tested unit. All operations are normal. No water leaks present at time of service. Customer paid in full by check.

Near Arbor Lake Cove, Austin, TX 78732
James C.

James C.

REFRIGERATOR FRIGIDAIRE LGHX2636TD Arrived on site and found water disconnected due to a leak. Customer stated previous service company stated it needed a valve due to seals leaking but never returned. Verified leak at valve at ice maker tubing connection. Unit will need the ice maker fill line and water valve to repair properly. ; ordrng 1 218976822 (WATER LINE)

Near Ocotilla Dr, Marble Falls, TX 78654
Al R.

Al R.

DRYER MAYTAG MED5630HC0 "Arrived to inspect front load dryer not working properly.I ran diagnostics test mode and unit had no error codes.Unit heats, tumbles and vents properly.Customer complaints the display becomes foggy after they’ve dried 3-4 loads.Customer advised they brought the unit OPEN BOX from Lowe’s and are simply not happy with the performance of the unit.Job complete"

Near Glendale Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator door having dent. Identified damaged on door. Found dent on top right hand corner ( see SD-QUICKPIC). Removed damaged door and installed new. Tested door operation, all tested good. No water leaks present."

Near Wild Indigo Way, Leander, TX 78641
Al R.

Al R.

MICROWAVE MAYTAG MMV4205DS1 Arrived for a 2/2 on microwave and unit was working properly.Customer opted not to get service at this time.NO PARTS INSTALLED

Near N Sumac Ln, Georgetown, TX 78633
Al R.

Al R.

OVEN MAYTAG MER8700DS1 Arrived to inspect range not reaching temperature.Confirmed the complaint and removed and replaced the bake element.Reassembled and unit tested as designed.

Near N Sumac Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for range oven not heating to temperature. Performed temperature on bake mode at 350°. Measured first 3 cycles and found average temperature at 352°. Adjusted bake temperature up to 450° and found reaching temperature. Tested cooktop burners, all tested good."

Near Earl Keen St, Andice, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on job for complaints of water dripping from dispenser. Tested unit. Found that silicone spray is needed to seal connector on top of refrigerator door. Ordered spray. Spoke with Melissa about filter and also talked to builder.; ordrng 1 4084-03 (silicone,spray)"

Near Rusty Gate Way, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and found frost in freezer from an air gap. Inspected gasket and did not find any tears or failures. There is a large gap between the refrigerator outer cabinet and freezer liner. Filled gap with silicone and requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete."

Near Camino Vaquero Pkwy, Austin, TX 78748
Lou S.

Lou S.

WASHER GE GTW680BSJ2WS "arrived on site to install previously diagnosed and ordered part. Due to the washplate bolt shearing off, I reordered the gearcase. I removed and replaced the gearcase and reassembled the unit and tested. Unit operated as designed with no water leaks observed during service. Job completed."

Near Granite Hill Dr, Leander, TX 78641
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived to inspect microwave clock issues.Called Whirlpool Tech line and spoke with KATHY SR#7726332406.Discovered the unit is operating properly and clock fails to keep proper time 3-4 times yearly.Unit is on an arch fault breaker and will need to be changed to a standard breaker instead.Customer to seek an electrician for repairs.Microwave operates as designed.Job com

Near Zircon Dr, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived to install previously ordered part.R&R reservoir and unit began operating as designed.All water lines were dry at the end of service.Job complete

Near South W S Young Drive, Killeen, TX 76542
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF989SDAB02 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost failure due to failed controls control kit will need to be installed to complete repair. Return date is set for 11/14/19.

Near Myrick Dr, Austin, TX 78731
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer not lever and bouncing around. Ran diagnostics and found error F0E5 (Off Balance). Cleared error codes and calibrated unit. Unit completed successfully. Advised customer on how to load unit and how much soap to use to prevent off balance. No other issues found. All water connections were dry attime of service.

Near Ridgeview Dr, Temple, TX 76502
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 Arrived on site and found motor centrifugal switch is not engaging unless start button is held down for 10-15 seconds. Spoke with techline and they recommended replacing motor. 7726335840 a new fan blade may also be needed if the original shatters while replacing motor. Motor is covered under 10 year warranty. Spoke with SP Office will attempt to see if repair will be covered by Maytag. Collected service visit fee in case they don’t; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Silmarillion Trail, Austin, TX 78739
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADB3 Arrived on site for leaking under dishwasher after repair . Found unit is leaking from diverter motor . Will need new sump . Please put call ASAP . No other leaks detected at time of visit .; ordrng 1 W10837026 (pump&motor)

Near Minch Rd, Austin, TX 78754
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXS30796S Arrived on site for refrigerator outer door not staying latched. Inspected latch and found bracket that holds spring in place is broken. Schedule return for Monday the 18th. ; ordrng 1 AEJ73440302 (HOLDER ASSEMBLY )

Near Brenham Ln, Leander, TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL MHW5630HC0 "Arrived on site for customer complaint of quick wash not working, I ran entire quick wash cycle, unit tested good, instructed customer to use cleaner on unit."

Near Ringtail Stream Dr, Austin, TX 78738
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of leaks. Found the leak from supply hose at valve under sink. No additional leaks detected.

Near Thornless Cir, Hays, TX 78610
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH32519FS Arrived onsite for the microwave making a popping noise. Took microwave down from the wall and ran microwave and heard the popping noise. Took microwave apart and found that the capacitor and diode were no good causing the issue. Also found that the magnetron also had burn marks as well. Replaced capacitor and diode and magnetron and put microwave back on the wall and microwave tested good . Heating good. Noise is gone. Complete

Near Windswept Way, , TX 78640
Wesley P.

Wesley P.

DRYER LG DLEX3700W.ABWEEUS Arrived on site and found unit operating as designed. Dryer is functioning properly. Unit performance is being affected by over 25 feet of exhaust venting. Verifying some motion at exit but advising that unit is unable to provide a sufficient sensor dry due to backflow. Advising that function can be restored if external vent blower is added to exhaust. All else checks good.

Near Embassy Dr, Austin, TX 78702
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the mullion, plate, and the deli control harness. I found the black wire open in the harness. I tested the unit and found all functions working as designed.

Near S Summercrest Loop, Round Rock, TX 78681
Robert J.

Robert J.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on job for complaints of smell of gas. Tested oven heating to Etp. No gas smell at this time customer agreed no gas smell.

Near Pincea Pl, San Marcos, TX 78666
David  Z.

David Z.

WASHER MAYTAG MVWC565FW2 Arrived on site to diagnose a washer that was banging around during spin. Ran diagnostic cycle and found vibration during spins. Ran a calibration and retested unit and found vibration has lessened. There are no error codes present. Unit is a lighter unit and does have some vibration during normal operation. Unit is working as designed.

Near Hondo Bend, Austin, TX 78729
Clif L.

Clif L.

WASHER MAYTAG MHW6630HW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found dispenser spraying water out the left side and it is leaking behind the control panel. Dispenser will need to be replaced to complete repairs. Return date is set for 11/15/19 per homeowners request.; ordrng 1 W11316600 (DISPENSER )

Near Corto Ln, Austin, TX 78733
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFC310S0EB3 Arrived on site for “not powering on” complaint. Inspected unit and found power cord pinched at strain relief and shorted. This blew out terminal block and fuse. Customer will need to supply power cord for full function. Removed and replaced terminal block and fuse.

Near Philomena St, Austin, TX 78723
James C.

James C.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit unplugged. Plugged unit in and drain pump began running. Allowed pump to run for 3 minutes until it shut off and found F3E1 and F8E3 faults. Verified pressure hose to be clear and cleared faults. Ran auto diagnostics and found all functions test good. Item in unit was a blanket they may have tripped the sensor due to absorption of water during wash cycle. Job complete

Near Woodland Acres Dr, Marble Falls, TX 78654
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for the refrigerator that is not making ice since the last repair. I ran harvest test 44 and found the icemaker not running. I found the molex connector for the ice machine had come disconnected. I reconnected the connector and retested. The unit completed the harvest cycle and worked as designed. The customer stated the toe kick wasn’t fitting correctly on the left side. I found the wire harnesses and water lines not routed correctly and pushing the toe kick out. I corrected the harnesses and water lines. The toe kick fits correctly now. There were no water leaks present at the time of service. Call complete.

Near Phoenix Way, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR LG LFX31925ST08 "Arrived on site for refrigerator with chemical smell and possible rat chew wires. Tested and inspected unit and found no chewed wires, customer stated smell in coming from inside unit. Found that smell is from liner absorbing different smells. Instructed customer that liner is not a replaceable part and that best thing is to use baking soda to help reduce smells. No repairs are needed at this time. No water leaks present at time of service.

Near Shady Springs Rd, Austin, TX 78758
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site and found valve threads not even and the connection will not seal. Installed new valve and verified no leaks. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Wesley P.

Wesley P.

DRYER MAYTAG MEDX655DW1 Arrived on site and found unit start switch had come loose from panel. Restored function. No parts needed. All checks good.

Near Congress Ave, Austin, TX 78701
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GI6FARXXY06 "Arrived on site and found icemaker has failed, insured valve is operating normally. Replaced ice maker and it cycled immediately and filled with water. Recommended to customer that first patch of ice be discarded.

Near Venice Cove, Austin, TX 78737
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite for customer complaint of water leaking from under deli drawer. Removed drawer and shelves and found water drain channel clogged. Removed clogged suing steamer. Water flows well in channel. All water connections were dry at time of service.

Near Eagle Landing Dr, Belton, TX 76513
Andy  B.

Andy B.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site for need part installed had dimple. Inspected unit and found dimple on part. Removed new part and found damaged in box. Ordering new part and will return Friday 11/15/19. ; ordrng 1 W10893947 (PANEL )

Near Domain Dr, Austin, TX 78758
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW1 Arrived on job to uninstall basket and reinstall after cleaning. After replacement test operation. No leaks detected at time of service

Near Still Hollow Creek, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for damaged doors,replaced damaged doors and nameplate"

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and found power at outlet is correct, found cutoff has failed-burnt out. Took pic and sent to CS, spoke with techline and make recommended replacing cut off, harness 7726334058. Temporarily replaced connections and added a new cut off and when inserting plug into outlet, the outlet sparked and tripped breaker. I recommended that electrician return and inspect outlet. Wire should now be working. If customer wishes a new harness and another cut off could be brought back after electricity is correct."

Near Brasher Dr, Austin, TX 78748
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW2 Arrived on job to replace gearcase and rotor. After replacement test operation. No leaks detected at time of service.

Near Hanging Oak Cir, Austin, TX 78749
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for “no water or ice production” complaint. Inspected unit and found filter head clogged. Removed and replaced filter head. Installed new filter. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Herzog St, Austin, TX 78723
Kevin B.

Kevin B.

RANGE KITCHENAID KGST307HBS6 "Arrived on site and inspected range and found error code showing for cancel button failed. Replaced consul and all function has returned to range.

Near Hillside Ct, Austin, TX 78746
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4850HW0 Removed and replaced open cues and switch. Found unit is overheating regardless of the setting it’s just too hot. Will need thermostat.; ordrng 1 WP3387134 (thrmst-fix)

Near Georgetown, TX 78626
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW0 Arrived on job for complaints of not filling properly. Ran diagnostics and and no codes also ran calibration. No leaks detected at time of service.

Near Brighten Dr, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for damaged doors,replaced damaged doors and nameplate"

Near Guadalupe St, Austin, TX 78701
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDB8200AWS3 Arrived on site for dishwasher making humming sound and not washing. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Park View Dr, Austin, TX 78757
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found loose tape on the back of the unit moving due to airflow and causing noise. Removed excess tape and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Running Rope, Austin, TX 78731
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of noise issue and frost in freezer. Found air leak in freezer section, top right corner of gasket was not sealing, I reformed the gasket and adjusted tracks, unit tested good.

Near Cross Creek Dr, Dripping Springs, TX 78620
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived on site for unit not dispensing ice. Removed panel and found back panel that holds ice door pin broken and would need back dispenser panel to repair. Parts diagram has part shown but not on list. Item is #1 in dispenser parts in breakdown, but can not find, advised Custer that I would have parts look for possible part and will call if one can be found, collected service fee; ordrng 1 CNOTE (PARTS RESEARCH) and 1 CNOTE (OFFICE RS)"

Near Coaches Crossing Path, Pflugerville, TX 78660
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4850HW0 Removed and replaced open cues and switch. Found unit is overheating regardless of the setting it’s just too hot. Will need thermostat.; ordrng 1 WP3387134 (thrmst-fix)

Near Georgetown, TX 78626
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not finishing cycle . Found cold water valve had failed . Replaced valve . Didn’t have valve and took valve fro job 238616. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .

Near Reata Ranch Rd, Lockhart, TX 78644
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB835DC4 Arrived on site customer complaint was washing machine was not adding enough water for her but it’s just the way the washing machine is shut her to use the deep cycle wash for it to add more water in the washing machine everything else work great no error codes all lines are dry

Near Ave G, Moody, TX 76557
Tyler B.

Tyler B.

DRYER SAMSUNG DV52J8060EW/A2 "Arrived on site for unit starting when door shut, found relay on board stuck, replaced control and tested goodControl

Near Co Rd 153, Georgetown, TX 78626
Dylan  T.

Dylan T.

REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Arrived on site customer complaint was refrigerator is making noise but she said It had stopped making the noise and hasn’t heard it took the icemaker out look at the fan motor everything is running perfectly fine and making ice cannot find anything wrong all lines are dry

Near Sun Valley Dr, Temple, TX 76502
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will power up and then sit there. Tested unit to find that the water valve was not allowing the water to fill to start the cycle. Replaced water valve and unit now operates properly with no water leaks.

Near Lady Bird Cove, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for cooling issue. Per customer unit shutting itself off then will power on after a couple mins. Ran diagnostics found unit shutting off diagnosed faulty main control,installed a new main control powered unit on unit working as designed"

Near Cloudview Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL DU3000XL0 Arrived on site to test unit for unit not washing. Test unit and found unit getting plenty of water and plenty of pressure. Wash motor working correctly found soap dispenser closed not opening. Advised customer to just put soap in at bottom job complete

Near Huntingdon Pl, Austin, TX 78745
Dylan  T.

Dylan T.

DISHWASHER LG LDF5545ST Arrived on site install the main board unit turned on started running can’t text much because it’s at Home Depot without the right connections

Near S General Bruce Dr, Temple, TX 76504
Clif L.

Clif L.

RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a range with a damaged glass top. Found top replaced on previous trip was defective causing damage after only a day of use. Replaced glass top and found all is functioning properly at this time.

Near Waugh Way, Bastrop, TX 78602
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for unit not heating. Removed panel and found element open. Replaced heater and tested good

Near Catania Loop, Hutto, TX 78634
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to diagnose a refrigerator that was causing fresh food to spoil quickly. Performed a diagnostic and examination on the unit and found temperatures were set to almost fully cold, with the refrigerator section almost bare. Only a couple items were down there at all, and temperatures were getting very cold. With freezer air blowing almost directly on the items it was causing them to get cold enough to spoil. Temp found to be around 36 with door open shortly. Please note this unit is also located in the garage, which does cause an issue with environmental variables. Advised increasing the temp a little, and also putting more items in to absorb some of that cold and airflow. No issue seen with Evap, and frost pattern was good. No other issues found, and all is working as designed. Call complete."

Near Weatherhill Cove, Austin, TX 78730
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site for unit with not power. Found fuse open, replaced and tested good"

Near Elmshade Cove, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace hub and wash plate for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Jefferson St, Bastrop, TX 78602
Arthur B.

Arthur B.

WASHER MAYTAG MVWC415EW1 Arrived onsite. Customer advised she was under impression unit was under warranty. Advised unit is not under warranty. Cancelling services due to customer not having funds to repair.

Near Kennedy Cir, Waco, TX 76706
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for gas smell when oven on. Test unit and found gas smell coming from oven when trying to ignite normal operation of unit. Still test unit for leaks and no leaks present at this time. Job complete

Near Coit Rd, Austin, TX 78744
Al R.

Al R.

DRYER ELECTROLUX EIED55HIW0 Arrived to inspect Electrolux front load dryer with grounded element error code.Confirmed the complaint and removed and replaced the heater assembly.Reassembled and unit tested as designed.

Near Walker Cir, Salado, TX 76571
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite to install new cycling thermostat to dryer from prior tech’s diagnosis. Removed and replaced cycling thermostat. Reassembled and tested. Unit now heats and tumbles as designed. Dryer vent and lint trap clean of lint at time of service.

Near S 27th St, Waco, TX 76706
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE525S0HS1 Arrived on site for “door seal pulled through cabinet” complaint. Inspected unit and found door gasket end exposed into cabinet. Adjusted end of gasket back under lip of inner cabinet. Unit is performing as designed. Gave customer leave behind. iPad shut down before I could take picture of it.

Near Hubert R Humphrey Rd, Manor, TX 78653
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not draining. Found drain pump motor not moving. Removed and replaced drain pump, reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service."

Near Dallas St, Waco, TX 76704
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FPHB2899LFB Arrived on site to diagnose a refrigerator with no ice or water dispensing. Found user interface control shorted out. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near E 10th St, Elgin, TX 78621
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WGE745C0FS00 Arrived on site to test unit for broken cooktop. Replaced cooktop , test unit and unit test good job complete.

Near Patton Path, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2569VEM1 "Arrived on job for complaints of display turning off. Found the control not supplying power. Replaced control, if issue continues recommend replacement of UI control."

Near Emily Ln, Seguin, TX 78155
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DW3 "Arrived on site to replace faulty UI consol, valve, and harness, after replacing, unit tested good."

Near Signal Hill Rd, Austin, TX 78737
Paul R.

Paul R.

DRYER WHIRLPOOL WGD6620HC0 "Arrived onsite for the dryer that went completely dead, no lights or power, and the breaker was reset. I found the UI harness molex connector at the control not snapped in. I snapped it in place and the unit is working as designed. Call complete."

Near Co Rd 139, Hutto, TX 78634
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for no display on UI. Did a hard restart at breaker. Unit came back on . Went thru set up and checked for errors . No error codes . Did recomend that customer gets WiFi set up in unit for any up dates. Jobcomplete .

Near Borromeo Ave, Pflugerville, TX 78660
Robert J.

Robert J.

DRYER WHIRLPOOL WED5000DW2 "Arrived on job for complaints of noise during operation. Tested unit. Found that something was stuck In the seal, removed a debris. Tested unit. Unit test good. Job complete"

Near Knoll Brook, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR KENMORE 106.5110311 Arrived on site for unit not cooling. Found unit to have a very low frost pattern. Unit has lost Freon. Will need compressor and evaporator to repair spoke with cs for parts find and call with quote; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR) and 1 CNOTE (EVAP ) and 1 COMPRESSOR and 1 TJ80SF8404 and 1 WPW10143759 (dryer)

Near Mill Stone Dr, Austin, TX 78729
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to diagnose a refrigerator that is leaking since last repair. Found fill tube for icemaker slightly misaligned causing leak. Realigned all parts and components properly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Leisure Ln, Cedar Creek, TX 78612
Tyler B.

Tyler B.

OVEN WHIRLPOOL CWG3100AAE "Arrived on site for sensor replacement. Removed and replaced and tested good

Near Ganymede Dr, Austin, TX 78727
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and and inspected dryer and found power at terminal block is correct, dryer is heating, found no airflow through lint screen. Disconnecting vent hose from windscreen returns airflow to dryer. Spoke with apartment maintenance they will need to clear the vent to the exterior of the building before dryer can be used again. Dryer is new and there is no lint buildup at this time, job complete"

Near Little Texas Ln, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for damaged shelf and left lightbulb not working. Inspected unit and found dented upper shelf. Replaced that shelf. Remove the light cover and Te left bulb fell out of cover. The left lightbulb was never installed from the factory. Properly installed left lightbulb. All operations are normal. All water connections are dry.

Near Houston, TX
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Removed onsite and installed control. Unit is now operating as designed.

Near Barton Springs Rd, Austin, TX 78704
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onnsite and did not replicate leak. Tested thoroughly. No leak present. Advised customer onnleak preventative maintenance. All checks good. Unit is now operating as designed.

Near Eland Dr, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWC415EW2 "Arrived to inspect washer making a high pitch before, during and after spin cycle.Determined the gear case was the issue

Near Viewcrest Dr, Killeen, TX 76549
Clif L.

Clif L.

MICROWAVE MAYTAG MMV4205FZ0 Arrived on site to diagnose a microwave that will not turn on. Tested unit and found failed door switch and bad fuse. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Greens Creek Cove, Cedar Creek, TX 78612
Al R.

Al R.

OVEN WHIRLPOOL WFE515S0ES2 Arrived to inspect door issues.Confirmed the right hinge was defective.R&R the hinge.Reassembled and unit now operates as designed.Job complete.Customer satisfied

Near Draco Dr, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Arrived on site customer complaint is noises from refrigerator, set refrigerator into a diagnostic cycle and manually turned on every function in the refrigerator has an discussed the noise. Customer states that none of the sounds in diagnostic cycle are the issue. Spoke with techline and documented 7726327429"

Near Timber Ridge Rd, Austin, TX 78741
Dylan  T.

Dylan T.

COOKTOP FRIGIDAIRE FFGC3626SS 3578# gate code Arrived on site well the new cooktop out of the box found numerous scratches on the cooktop needs to be re-ordered and customer rescheduled; ordrng 1 809218331 (main top)

Near Water Supply Rd, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for customer complaint of unit making noise, found noise coming from condenser fan hitting housing, I adjusted unit, tested good."

Near La Bahia St, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found float housing nut was loose. Secured housing test unit and unit test good no leaks present at this time. Job complete

Near Scenic Brook Dr, Austin, TX 78736

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