Service History 136 - Appliance Express

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Canyon Lake, TX 78133

Andrew

Job Details: 01/25/2023

Arrived on site to test unit for mullion hot/warm. Found FC evap frozen over. Condenser motor working as designed. Recommend replacing evap harness and control box. Advised to have unit thawed 24hrs prior to return visit. Office to reschedule. ; ordrng 1 W11545823 (Evap harness) and 1 W11546690 (Control box)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Austin, TX 78759

Vincent

Job Details: 01/25/2023

"Arrived on site for refrigerator with lights out. Inspected unit and work area. Customers complaint was freezer lights out. Tested unit and found upper freezer light out. I replaced light and unit is now operating as designed. No leaks where observed service. Job completed.

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Lago Vista, TX 78645

Maurice R

Job Details: 01/25/2023

Arrive on site for a washer with error code F7E1. On inspection found a broken wire on the connector for the capacitor. Ordering a lower wiring harness W11590868. Office to reschedule when parts come in. No water leaks detected during service. ; ordrng 1 W11590868 (Lower wiring harness)

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Leander, TX 78645

Maurice R

Job Details: 01/25/2023

"Arriving on site for Microwave not heating. Gain access to the back of the unit took the covers off and tested the transformer ohmed at 1 ohm Tested capacitor and it tested bad.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near New Braunfels, TX 78132

Andrew

Job Details: 01/25/2023

"Arrived on site to test unit for not washing properly found error codes F8E6(water hazard) F7E9(locked rotor) and F7E8(motor/stator over temp). Found gearcase has failed. Found rotor retention bolt was extremely loose. Tightened screw so customer could continue using mean while. Recommend replacing gearcase, rotor, stator, clutch, slider and suspension. Was unable to remove wash plate without causing damage, ordering wash plate as a precautionary. Office to reschedule. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate) and 1 W11130356 (Suspension)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Round Rock, TX 78665

Cliff

Job Details: 01/25/2023

Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and noises to be expected due to type of drive system. No further repairs needed and no leaks were found at time of service

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Leander, TX 78641

Kimo

Job Details: 01/25/2023

"Arrived onsite for a washer that will not complete wash cycle. Upon inspection I found F5E3. F5E4 stored.I ran diag cycle and found unit operating as designed. I checked the suspension and found the good. Seeing as the only codes I found had to do with the door latch I replaced the latch and the control. There was a spark where i was unplugged the old latch. I replace it and the control and turned the breaker back on and tested. But the unit was unresponsive I am ordering a new console, latch control and harnesses. Office to reschedule ; ordrng 1 W10783707 (CONSOLE) and 1 W10911044 (PANEL-CNTL) and 1 W11034761 (HARNS-WIRE) and 1 W11201286 (Control) and 1 WPW10443885 (Latch)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Georgetown, TX 78633

Gerry C

Job Details: 01/25/2023

"GTD33EASK0WW Arrived to inspect noise. The unit would make a loud, off balance sound. I removed the air ducting and found a dryer sheet had drawn into the blower housing, lodged to one side in the blower wheel and collected link, further putting it off balance. I removed the debris and vacuumed the chassis and reassembled. The unit resumed normal operational sound levels and heated and cycled as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Bastrop, TX 78602

Joe Z

Job Details: 01/25/2023

"Arrived onsite for not cooling. Upon arrival inspected unit and found hot in both RC and FC. Ran diagnostics and all sensors and fan motors are good. Found the compressor turns on buzzes then turns off. Compressor pulls 9amps. Need to replace compressor. This is a R600 unit. Ordering compressor, nitrogen, R600 kit, UV drier, and access valve. Office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 W11574734 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Georgetown, TX 78633

Gerry C

Job Details: 01/25/2023

"PYE2300AYW Arrived to inspect no heat. The unit would run, but there was no heating and I verified incoming voltages to be correct. I found one of the leads to the heating element had been repaired at some point prior and the repair was done with tape only. The tape allowed the connection to fail and subsequently burn up the connection, tape and wire at the joint. I cut out the damaged wiring and re-connected the wire utilizing a sufficient wire nut and tested. The unit heated and cycled as designed and I watched it through several heating cycles, drawing 22 amps momentarily at element start and declining to and steady at 20.7 after heating up. Operational test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Lorena, TX 76655

Jonathan M

Job Details: 01/25/2023

Arrived on site to install previously diagnosed part. Inspected unit and work area. Went to replace the part and found that the part sent was not the part intended for the refrigerator. Spoke to SR and she was able to find the correct part needed for the call due to no photos on any of the parts. Ordering the correct part and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11315533 (Right side rail)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Uhland, TX 78640

Kevin

Job Details: 01/25/2023

"Arrived on site and found long fill and basket speed fault error codes, Washer is in a sheet metal clad barn garage, there is no stand pipe, no drain, no hot water And building is not insulated and has no temperature control. explained to customer importance of a stand pipe with a proper air break, using tap water setting only, importance of correct loading and correct detergent usage. Explain that if temperature drops below freezing water valve will very likely break

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrx735sdhz03

Near Canyon Lake, TX 78133

Andrew

Job Details: 01/25/2023

"Arrived on site to test unit for frost building up in RC. Found water line entering cabinet was not sealed off causing air leak. Applied permagum, unit working as designed. No leaks detected.

We serviced a

SAMSUNG DRYER

Model DV393ETPAWR/A1

Near Canyon Lake, TX 78133

Andrew

Job Details: 01/25/2023

"Arrived on site to test unit for loud squealing sound. Found idler was seized. Replaced belt and idler, sound is no longer present.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Austin, TX 78723

Matthew

Job Details: 01/25/2023

"Arrived onsite for refrigerator not cooling and not turning on. Upon arrival inspected unit. Found display operational but interior lights not on , fans and compressor are not on. Power cycled unit and unit restarted. Light are on. Ran compressor test 4 and compressor and fans did respond. Checked drawer UI panel and was not responsive. Inspected underneath unit and was full of water and corrosion, wiring failed. Recommended customer monitor temperature as unit is currently running. Need to allow 24 hrs to see if unit will cool.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ2

Near Georgetown, TX 78633

Lou

Job Details: 01/25/2023

"Arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. My temp readings were 377, 370, 389, 366, 390 for an average temps of 378.4 degrees. I found the unit had been calibrated ///30 degrees. I recalibrated the unit back to 0 and retested. My temp readings were 334, 389, 329, 383, 349 for an average temp of 356.8 degrees. The builder rep arrived and advised the inspector had used a round thermometer to test. I advised that the manufacturer does not approve of the thermometer or infrared guns to test; but only a multimeter with thermal lead to test the unit as the thermal lead is the only accurate testing device and provided them with the Technical Training Pointer #W10565140 from the manufacturer. I advised of my temp readings with the unit calibrated 30 degrees and not calibrated and advised the units do not need to be calibrated. No repairs needed at this time. No gas leaks detected during service, job completed."

We serviced a

MAYTAG DRYER

Model MED9700SQ0

Near Belton, TX 76513

David Z

Job Details: 01/25/2023

"Arrived on site to diagnose dryer that is not running. On arrival confirmed power to unit, but will not start. Checked safety devices and element and found good, saw belt was snapped. Provided estimate to customer, who wants to replace unit due to age / already had money in repairs. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Jarrell, TX 76537

David Z

Job Details: 01/25/2023

"Arrived on site to diagnose dishwasher not draining. 2nd dishwasher, located in guesthouse. Found knockout for disposal still intact. Removed knockout and was able to drain unit. Call complete."

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Jarrell, TX 76537

David Z

Job Details: 01/25/2023

"Arrived on site to install new motor to resolve unit not starting. Prior to installing motor double checked door switch. Found bent pin on door switch, dropping neutral to motor. Straightened pin and retested. Found unit working as designed once pin was straightened. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Jarrell, TX 76537

David Z

Job Details: 01/25/2023

Arrived on site to diagnose dishwasher throwing F9E1 code for long / no drain. Examined unit and found its in a new home and has never drained. Checked disposal and found plastic knockout still in disposal. Removed knockout and verified proper operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Temple, TX 76502

Paul

Job Details: 01/25/2023

Arrived onsite for a refrigerator to replace previous diagnosed SS components. The manager on duty informed me that her boss shipped the refrigerator out of state by mistake to have it repaired at there out of warranty repair hub. No services will be needed because of this. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Temple, TX 76501

Paul

Job Details: 01/25/2023

Arrived onsite for a washer that will turn on but then only flashes. I checked stored error codes and found a F7E5 & F0E5. I ran manual diagnostics and found the shifter motor defective. I replaced the actuator and ran auto diagnostics. The washer completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Austin, TX 78758

David S

Job Details: 01/25/2023

"Arrived on site to possibly install previous diagnosed parts. I gained access to the motor and replaced the motor, cam, belt and shield. I reassembled the unit and tested it. I found the basket spinning but throwing error code f7e1. I replaced the actuator and calibrated and retested the unit. I found it working as designed. Job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US6HB00

Near Salado, TX 76571

David Z

Job Details: 01/25/2023

"Arrived on site to diagnose cooktop that would not heat from the right rear outer burner. If set to 1 burner it would heat from the inside, but the outside ring would never heat and the inner shuts off if set to double burner setting. Tested and confirmed no heat generated when set to inner and outer. Disassembled and checked element. Element showed good on inner and outer coils. Removed switch and reseated all wires in the connectors. Reassembled and tested. Found element working properly. Wiring appears to be loose in the connectors. If issue repeats we can replace harness / infinite switch. CAll complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cedar Creek, TX 78612

Matthew

Job Details: 01/25/2023

Arrived onsite for dishwasher panel not responding. Upon arrival inspected unit. Found UI display almost completely out. Replaced UI panel. Tested unit and unit is functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Del Valle, TX 78617

Matthew

Job Details: 01/25/2023

Arrived onsite for refrigerator leaking from ice maker. Upon arrival inspected unit. Found leaking was from ice maker assembly. Disassembled and inspected. Found defective ice maker. Replaced ice maker and leveled unit. Ran test and confirmed unit is no longer leaking. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78723

Matthew

Job Details: 01/25/2023

Arrived onsite for washer Lo Flo error code. Upon arrival inspected unit. Tested unit and found valves energizing but very little water. Tested supply line and has good supply. Valves needed replacement. Unit was stacked. Unstacked to access valves. Replaced valves. Tested unit and unit is now functioning properly. Unit is receiving adequate water flow. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW3

Near Austin, TX 78702

Wesley

Job Details: 01/25/2023

Arrived onsite and replaced the unit control. Unit is now operating as designed. All checks good. Advised maintenance on repair.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cedar Park, TX 78613

Kimo

Job Details: 01/25/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed all ordered parts and tested unit and found unit operating as designed. Job completed

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cedar Park, TX 78613

Kimo

Job Details: 01/25/2023

"Arrived onsite for a washer that will not go passed the sensing parts of the wash cycle. Upon arrival I pt unit into diag mode and found F7e4 code stored, upon further inspection I found that the rotor screw had cam loose upon further inspection I found that the slide was damaged I replace it and the clutch and the screw and tested unit and found unit operating as designed. Job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Cedar Park, TX 78613

Kimo

Job Details: 01/25/2023

Arrived on site to install previously diagnosed parts. Upon arrival I tested the ice door for leaks and found none. I replace the damaged ice bin along with the ice maker. Job complete.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cedar Park, TX 78613

Kimo

Job Details: 01/25/2023

Arrived on site for a washer that is not spinning the clothes out properly. Upon inspection I found that the gear case was leaking but all other components were good. I replace the gear case and tested the unit and found unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Leander, TX 78641

Kimo

Job Details: 01/25/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new control and console and tested unit and found that the unit is now responding. But the customer did not have water turned on to the house so I could not go any further with my testing p. Job complete

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Austin, TX 78745

Scott

Job Details: 01/25/2023

"Arrived on site for no heat dryer . Found igniter cracked . Replaced igniter , ran unit . Dryer is functioning properly and heating . No lint build up at time of service. No gas leaks detected. Job complete"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78745

Scott

Job Details: 01/25/2023

Arrived on site for dryer not drying properly. Found exterior vent flap clogged causing a restricted air flow. Cleaned vent . All checked normal. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Round Rock, TX 78681

Vincent

Job Details: 01/25/2023

On site for upper rack adjuster broken. Inspected unit and work area. Installed the new set of adjusters and tested. No leaks observed during service. Job completed.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Round Rock, TX 78681

Vincent

Job Details: 01/25/2023

"Arrived on site for range, inspected unit and work area? Customer complaint was when the oven would come on it would click. I preheated the oven and explained to customer that the click is the spark for the flame to come on and its totally normal. Customer understood. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Waco, TX 76705

Jonathan M

Job Details: 01/25/2023

Arrived on site for a refrigerator that is not cooling the freezer or refrigerator section properly. Inspected unit and work area. Found evidence of a defrost issue inside of the freezer section. I ran the unit through diagnostics and found all tests pass. Gained access to the evaporator and checked all connections. Found the heater connector backing out of the connector to the freezer harness. Reattach the connector and check resistance on the evaporator thermistor . Found the evaporator thermistor slightly out of range comparative to the ice temperature. Replace the evaporator thermistor and tested the unit. The unit began working operate as designed. Advised the customer to call back if any other issues persist. Call complete.; used 1 Wpw10384183 (Thermistor) from stock

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6036JSS0

Near Dripping Springs, TX 78620

Kevin

Job Details: 01/25/2023

"Arrived on site and inspected dent hood and found left-hand side mounting point on switch housing is stripped. Replaced housing and it is now secure and works properly, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Dripping Springs, TX 78620

Kevin

Job Details: 01/25/2023

"Arrived on site and inspected range and found screws holding brackets for control panel are loose. Remove cooktop surface straightened the brackets and after reattaching control panel is no longer loose, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Paige, TX 78659

Joe Z

Job Details: 01/25/2023

Arrived onsite for lights not working. Upon arrival inspected unit and found FC module and top 5 RC modules out. The left and right side of RC are operating. Found the FC module has failed. Need to replace FC module. Replaced FC module and unit now operates correctly. Job complete

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Paige, TX 78659

Joe Z

Job Details: 01/25/2023

Arrived onsite to install previously ordered part . Replaced left front infinity switch WPW10434452. Test unit and unit operates as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB02

Near Pflugerville, TX 78660

Cliff

Job Details: 01/25/2023

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier. Pulled vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Bastrop, TX 78602

Joe Z

Job Details: 01/25/2023

Arrived onsite for AUTOMATIC SOAP DISPENSER IS NOT WORKING. Upon arrival inspected unit and dispenser drawer is completely dry. Customer stated that she has been using pods. I put some detergent into dispenser and ran a quick cycle. Observed soap dispensing into tub and water is sudsing. Customer stated that the detergent dispenser will fill up with water. I have ran 3 quick cycles and not able to duplicate the issue. Unit is operating as designed

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Cliff

Job Details: 01/25/2023

Arrived on site to diagnose a dryer that is not drying properly. Found clogged external venting preventing proper airflow through unit and venting issue will need to be resolved prior to using unit. Advised apartment office of issue and maintenance to clean vents.

We serviced a

UNKNOWN VENTHOOD

Model WVU17UC0JS0

Near Manor, TX 78653

Cliff

Job Details: 01/25/2023

Arrived on site to diagnose a venthood with a fan not running. Found fan switch not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Bastrop, TX 78602

Joe Z

Job Details: 01/25/2023

Arrived onsite for not making ice. Upon arrival found ice container full of ice. customer stated that the unit has been making ice. Inspected and test the ice maker and the icemaker is making ice during diagnostics. Am not finding an issue with ice maker at this time. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bastrop, TX 78602

Joe Z

Job Details: 01/25/2023

Arrived onsite to install previously ordered part . Replaced electrode WPW10515459. Test unit and unit operates as designed. No gas leaks present at this. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78754

Cliff

Job Details: 01/25/2023

Arrived on site to replace door for refrigerator. Replaced rc door and badge and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model Ksgb900ess5

Near Austin, TX 78757

David S

Job Details: 01/25/2023

Arrived on site for range front left burner not igniting and the oven not igniting. I inspected the unit and work area. I found the knobs in the wrong place the simmer knob was on the center burner not the front left. I adjusted the burner head and found it igniting every time. I gained access to bake burner assembly and found thebair flow meter not set properly allowing gas to escape. I adjust the air flow meter properly. I tested the oven and found it working everytime. Job complete.

We serviced a

WHIRLPOOL VENTHOOD

Model KVWB606DSS3

Near Austin, TX 78738

Leonardo

Job Details: 01/25/2023

Arrived on site to replace light assembly. Replaced assembly test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WCG97US6HS00

Near Austin, TX 78738

Leonardo

Job Details: 01/25/2023

Arrived on site to test unit for center burner releasing gas when off. Test unit and found faulty valve. Replaced manifold test unit and unit test good no leaks present at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Austin, TX 78758

Vincent

Job Details: 01/25/2023

Arrived on site to install parts previously diagnosed parts. Installed new icemaker new dual valve and door gasket. Advised customer to allow 24hrs to start making ice. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704LPA

Near Spicewood, TX 78669

Leonardo

Job Details: 01/25/2023

Arrived on site to replace spray arm and manifold. Replaced all parts test unit and no leaks present at this time. Job complete.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Lakeway, TX 78738

Leonardo

Job Details: 01/25/2023

Arrived on site to test unit for left front burner not coming on. Test unit and found burner head no allowing gas to come through. Replaced burner head test unit and unit test good job complete. Only used 1 burner head.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78702

Wesley

Job Details: 01/25/2023

Arrived onsite for not washing dishes and found motor failure. Repaired by replacing the sump and motor assembly. All checks good.

We serviced a

WHIRLPOOL COOKTOP

Model KCED600GBL00

Near The Hills, TX 78738

Leonardo

Job Details: 01/25/2023

Arrived on site to test unit for right front burner not coming on. Test unit and found loose wire at switch. Secured wire test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Seguin, TX 78155

Andrey

Job Details: 01/25/2023

"Arrived on site to replace previously diagnosed TT motor, replaced motor,tested unit,unit now running as designed,job complete"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS09

Near Seguin, TX 78155

Andrey

Job Details: 01/25/2023

"Arrived on site to test unit for water dripping out from dispenser, customer stated that it drips a 1-2 drops of water when he pours a cup, adjusted dispenser tube, it did improve but still getting 1 drop of water 1/2 second after the cup is poured, explained to customer that it is absolutely normal to get a drop of water after, called tech line to document SR#7735580719, was advised to direct customer to whirlpool customer service no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Waco, TX 76712

Jonathan M

Job Details: 01/25/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and tested the unit in diagnostics. All tests ran as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Lorena, TX 76655

Jonathan M

Job Details: 01/25/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and consul and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Austin, TX 78736

Luis

Job Details: 01/25/2023

"Arrived on site. Found fresh food led module strobing diagnosed a defective led module,replaced led module lights working as designed. Ran diagnostics unit passed all diagnostic test"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Copperas Cove, TX 76522

Tyler

Job Details: 01/25/2023

Arrived on site for washer not stopping hot water from entering tub. Upon arrival confirmed issue and found inlet valve stuck open. Replaced valve and tested unit. Found no leaks and valve shutting off as designed. Call complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Austin, TX 78750

David S

Job Details: 01/25/2023

Arrived on site to install previous diagnosed part. I gained access to and replaced the console. I programmed the console and verified they are now on version 31. I tested the oven and found it heating properly. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Fischer, TX 78623

Andrew

Job Details: 01/25/2023

Arrived on site to replace element per special project. Element unit currently has is updated version and no need for replacement. Found unit did not fall into special project and other issue were the source. Knock out was not removed from disposal when dishwasher was installed. Unit completely unleveled and causing leaking towards the front. Leveled unit and removed knock out. Unit ran 3 diagnostic cycles with no issues and verified all components receiving proper voltage and engaging. No leaks detected. Job complete .

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Austin, TX 78734

Luis

Job Details: 01/25/2023

"Arrived on site. Found a defective right side fresh food door gasket,removed defective gasket installed a new door gasket checked door seal good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lorena, TX 76655

Jonathan M

Job Details: 01/25/2023

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the tub, basket, gear case, stater, rotor, filter, spanner nut, wash plate, and screws. Tested the unit and diagnostics and everything ran and operated as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS0

Near Copperas Cove, TX 76522

Tyler

Job Details: 01/25/2023

Arrived on site for refrigerator to cooling/door sensor getting triggered even when doors were shut. Upon arrival confirmed issue. Found failure in door sensor and traced it back to broken deli ui harness. The dc load failed because of harness break and leading to temporary cooling issue. Replaced deli door harness and found full functionality restored to unit. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Killeen, TX 76542

Tyler

Job Details: 01/25/2023

Arrived on site for range not heating correctly. Upon arrival confirmed issue. Found no errors in diagnostics but did find door seal came loose and not sealing correctly. Realigned seal and tested range. Found ACU not sending power to broil during preheat and unit not heating past 310 when set to 350. Replaced ACU and oven sensor. Retested unit and found unit preheated to 352 after 20 minutes when set to 350. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model MMV1175JZ00

Near Nolanville, TX 76559

Tyler

Job Details: 01/25/2023

Arrived on site for microwave needing previously diagnosed control. Upon arrival installed part and found control ui functionality restored. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMT55511KS02

Near Austin, TX 78737

Kevin

Job Details: 01/25/2023

"Arrived on site and found microwave is unplugged and sitting on the kitchen counter. Customer states that when they first attempted to install it they first set it in the cabinet location without mounting kit installed and plugged it in. This is when they heard buzzing noise. Noise is no longer present heated a cup of water to ensure microwave is working properly. Sent a short video to KB/service management of microwave working properly and no excessive noise, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Seguin, TX 78155

Andrey

Job Details: 01/25/2023

"Arrived on site to text u it for leaking dual valve, tested unit found valve has cracked again due to excessive amount of cold air penetrating enclosure, inspected all seals on ice maker and found Facia heater wire penetration gasket was not in place causing cold air from icemaker to blow into valve enclosure, sealed in the penetration replaced valve from truck stock W11482383, cycled ice maker through diagnostics, completed cycle and filled with water, unit is now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Seguin, TX 78155

Andrey

Job Details: 01/25/2023

"Arrived arrived on site to test unit for no ice production, tested unit found grid cutter broken and ice sheets accumulating on top, replaced grid cutter, test tested unit unit developed a sheet of ice and cut it, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Kyle, TX 78640

Andrey

Job Details: 01/25/2023

"Arrived on site to test unit for lid separating,tested unit found glass has separated from the lid, and right hinge rubbing do to failed lid, replaced lid, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWC416FW0

Near Kyle, TX 78640

Andrey

Job Details: 01/25/2023

"Arrived on site to test unit for agitator not moving, customer stated that unit has warranty and will find needed paperwork and submit to office to verify if unit has any warranty, job complete"

We serviced a

WHIRLPOOL OVEN

Model KFEG500ESS6

Near Uhland, TX 78640

Andrey

Job Details: 01/25/2023

"Arrived on site to test unit for no heat in oven, tested unit found unit receiving proper voltage, tested bake element and found it not received voltage, inspected wiring and found L2 grounding out, rearrange wiring, fixed wires with butt splice, tested unit unit now functioning as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Lago Vista, TX 78645

Maurice R

Job Details: 01/25/2023

Arrive on site to replace defective pump. Installed new pump and tested unit. No leaks this time. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lago Vista, TX 78645

Maurice R

Job Details: 01/25/2023

"Arrived on site for previously diagnosed parts. Installed the gear case,clutch,stator wash plate and slider. Tested unit in diagnostics mode and is working as designed. No water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGS3

Near Georgetown, TX 78626

Maurice R

Job Details: 01/25/2023

Arrived on site for dishwasher not drying. On inspection found that the upper arm was being blocked by utensils in the lower rack. Informed the customer that the unit to work right that the arm needs to spin. Took a amp reading on the heating element and it was 4.5amps. The unit is working as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Georgetown, TX 78626

Cliff

Job Details: 01/25/2023

Arrived on site to diagnose a dishwasher that is leaking. Found clamp on drain hoses too tight and has crimped drain hose. Replaced damaged hose and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Fort Hood, TX 76544

David Z

Job Details: 01/25/2023

"Arrived on site to follow up on washer that was banging around and going off balance. On arrival inspected unit and found no current codes. Ran unit in high speed spin and found minimal vibration coming from the unit. I checked the level and found unit heavily leaning to one side. When I got under the unit I found that the floor is very unlevel with slick tile. So if unit moves at all when it's leveled, it goes off level. All functions with the machine are good, but the feet are maxed out in some spots to level on the floor. Advised putting some non slip pads under the feet to keep it from moving on the slick floor and pushing the level off. Unit is working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Killeen, TX 76543

David Z

Job Details: 01/25/2023

"Arrived on site to diagnose refrigerator that was losing cool on the RC. Found freezer evap frozen over again, causing lack of airflow to RC. Ran through diagnostic mode and found heater does come on. Checked errors and found error for defrost sensor. Replaced defrost thermistor. Retested and confirmed heater still working. Unit should be working as designed once defrosted, but if issue happens again control needs to be replaced. Call complete."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS3

Near Canyon Lake, TX 78133

Andrew

Job Details: 01/25/2023

"Arrived on site to test unit for warming drawer scraping on ground. Found drawer was not connected to rails on front side. Placed drawer in designated area and now working as designed. Also found console was not on properly. Fixed console and console cover, unit working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Canyon Lake, TX 78133

Andrew

Job Details: 01/25/2023

"Arrived on site to replace previously diagnosed control per Techline. Installed control and found lights still now working. Rand service tests 73,74,75(door switch states) and all tested good. Manually engaged lights in service test 44 but no lights. Found voltage correct at control and through harness in cabinet leading to connection. Upon further inspection found when evap cover was replaced by previous tech connections were crossed. Crossed connections to designated areas and lights now working as designed. No leaks detected. Job complete."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near New Braunfels, TX 78133

Andrew

Job Details: 01/25/2023

"Arrived on site to test unit for not starting. When plugged unit in, unit instantly engaged drain pump. Found standing water in tub. Removed water from tub and replaced pump and run cap. Unit completed diagnostic cycle with no issues. No leaks detected. Job complete ."

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Austin, TX 78749

Leonardo

Job Details: 01/25/2023

Arrived on site to test unit for unit givign F2E1 error. Test unit and unit working correctly at this time. Customer said the error code come sometimes when shes cooking and she opens the door and steams or heat comes up towards the console. Called Techline and per Techline customer will need to cover up food that could cause to much steam and that theres nothing we could replace SR#7735574070 job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Lakeway, TX 78734

Luis

Job Details: 01/25/2023

Arrived on site for cooling issue. Removed evaporator cover found ice build up on evaporator found damaged and broken wire at liner harness called tech support per tech support unit is unrepairable Sr#7735576113

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Austin, TX 78732

Luis

Job Details: 01/25/2023

"Arrived on site. Removed evaporator cover defrosted evaporator,replaced harness,cover and installed updated control kit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Austin, TX 78749

Luis

Job Details: 01/25/2023

"Arrived on site for noise complaint and no cool. Unit powered off at time of visit,powered unit on compressor powered on bottom section of evaporator frosting correctly,ran diagnostics thermistors all passed,power cycled unit compressor powered on removed cover checked harness and connections good. Advised customer to let unit run if noise reoccurs and cooling issue to check for ice and record noise."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, TX 78724

Joe Z

Job Details: 01/24/2023

Arrived onsite for air is shooting out of microwave. Upon arrival test unit and with fan on there is a high gust of air blowing down from between gap between microwave and cabinet causing stove top burners to be distorted. Found damper is installed reversed causing air to blow forward instead of backwards into exhaust duct. Reinstalled damper and test the fan. Range flames are no longer distorted. The unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Round Rock, TX 78664

Kimo

Job Details: 01/24/2023

Arrived onsite to install previously diagnosed parts. Upon inspection I installed the new water valve and tested unit and found that the unit wouldnt let hot water in. Upon further inspection I found that the customer had no hot water coming from the tap. I mad the customer aware of this and tested unit in quick wash with it set to tap cold. And found the unit operating as designed. Job complete no leaks at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Leander, TX 78641

Vincent

Job Details: 01/24/2023

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer was not working after last repair. I replaced the door switch and the strike because it was worn out. Gained access to diagnostics and cleared error codes. I then ran a diagnostics cycle and everything checked good. I then ran a quick wash and unit was operating as designed as well. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhz01

Near Round Rock, TX 78664

Kimo

Job Details: 01/24/2023

Arrived onsite for a refrigerator that is not producing ice. Upon arrival I found that the freezer temp was set too high I adjusted it it the recommended temp. The I tested the ice maker and found that it would stop and start the harvest cycle and at one point it stoped and didnt complete the cycle. I replace the ice maker and tested unit and found unit operating as designed. I the adjust the leveling feet due to the door not lining up properly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hutto, TX 78634

Kimo

Job Details: 01/24/2023

"Arrived onsite for a refrigerator that is not producing ice. Upon inspection I found that the ice tray was suck, and would not reset. I replaced the ice maker and tested unit and found that the ice maker was operating as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHN0

Near Leander, TX 78641

Vincent

Job Details: 01/24/2023

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was adjuster rack wheels broke off. I replaced adjuster with new ones. Tested unit is now operating as designed. No leaks where observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hutto, TX 78634

Kimo

Job Details: 01/24/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new fan a control and tested the unit and found unit operating as designed. Job completed

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Pflugerville, TX 78660

Kimo

Job Details: 01/24/2023

Arrived inside for washer that stopped mid cycle. Upon inspection I found that the control had a burnt spot on it and the drain pump showed open when tested at the control on the harness side. f9e1 Long Drain. I replace both the pump and control and tested unit and found unit operating as designed. No leaks job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB03

Near Leander, TX 78641

Vincent

Job Details: 01/24/2023

Arrived on site to install parts ordered by previous tech. Installed all parts except the door gasket because the new door had a new one. Used my heat gun to re-shape gasket and I advised customer to allow 6 hrs for gasket to shape properly and keep door closed for that time. No leaks observed during service.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Georgetown, TX 78628

Lou

Job Details: 01/24/2023

"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that when they preheat the oven and it indicates it ready/preheat, the temperature inside the unit is too cold. I placed the unit in diagnostics and found no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 425 degrees. My next five readings were 323, 396, 331, 385, 334 for an average temp of 353.8 degrees. I advised the customer of my findings and made recommendations for use and care. I advised the customer that when starting a Bale cycle, they will need to press the Start button twice in order for the unit to heat in a Standard setting and not Rapid preheat. No repairs needed at this time, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JW3

Near Cedar Park, TX 78613

Vincent

Job Details: 01/24/2023

"Arrived on site for range, inspected unit and work area. Customers complaint was range lower drawer not aligned. I installed the drawer and unit is now operating as designed. No leaks where observed during service. Job completed."