Near Austin, TX 78735
Luis
Job Details: 09/20/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 "Arrived on site for faulty valve and external pump. Installed new pump and valve,ran new valve good water flow,ran water through pump,water entered and drained from pump no leaks unit working as designed.
Near Austin, TX 78701
Wesley
Job Details: 09/20/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onnsite and after replacing washer lid, determined that mineor application of sound pads on exterior eliminated problem noise. All checks good."
Near , TX 78132
Kevin
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and found clock is gaining 1 minute every week. Currently it is 10 minutes ahead of all wireless device currently in the home. Spoke with tech line and they said this is due to oven not being hooked up to wireless, customer connected to wireless during service call. Requested that they monitor it for correct operation."
Near Elgin, TX 78621
Cliff
Job Details: 09/20/2019
WASHER LG DLEX3470W Arrived on site to diagnose a dryer that will not start. Found contacts in door switch not operating properly. Freed contacts and tested unit. Found all is working properly at this time.
Near Austin, TX 78756
Joseph C.
Job Details: 09/20/2019
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site for “running continuously, not completing cycles and multiple error codes” complaint. Inspected unit and found it to be experiencing all listed maladies. Removed and replaced control. Washer showed no sighs of previous issues. Performed test cycle, flawlessly. Customer has leaking supply valves, at wall hookup. Notified Louis and shut off valves. No leaks detected, at time of service."
Near Austin, TX 78753
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Arrived on site for no cool. Installed a new compressor and evaporator, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure sensor good checked frost pattern good unit cooling down correctly"
Near Cedar Creek, TX 78612
Scott
Job Details: 09/18/2019
DRYER WHIRLPOOL WED8200YW0 Arrived on site for burning smell. Found unit full of lint . Lint was building up around element . Shop vac lint out . All else’s checked normal . Recommend to have vents cleaned regularly . Job complete
Near Round Rock, TX 78664
Paul
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not fully drying dishes post wash. Found some condensation buildup on door. Ran diagnostics, no error codes present. Verified that dishwasher is heating, but not venting. Tested vent motor and got no response. Ordering WPW10469574, vent.; ordrng 1 WPW10469574 (vent asm)"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/18/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found builder has reset power to oven and control panel is operating. Took picture accessing WiFi options to confirm scrolling, display and selection. No further repair is needed at this time, job complete."
Near Austin, TX 78746
Andy
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
Near Austin, TX 78729
Tyler B.
Job Details: 09/18/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site for cooktop replacement. Replaced cooktop and tested good
Near San Marcos, TX 78666
Robert
Job Details: 09/18/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of temperature too low. Confirmed temperature low by 20 degrees and offset at 20 below. Reset to factory and test. No gas leaks detected at time of service.
Near Austin, TX 78739
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for dispensing ice issue. Adjusted shaft from ice container,installed ice container tested crushed and cubed dispenser unit working as designed"
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for washer leaking hot water from valve. Per diagnostics mode and confirmed failure. Found hot solenoid valve not closing. Removed failed valve and installed new. Tested automatic cycle. All tested good, no water leaks detected."
Near Driftwood, TX 78619
Brandon
Job Details: 09/18/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of rattling noise, found convection fan making the noise. Customer was using the oven at time of service so I could perform repair. ;
Near Austin, TX 78731
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS00 "Arrived on site for cooling issue. Found freezer not defrosting,an diagnostics bimetal reading open,removed evaporator cover,checked continuity on bimetal reading open diagnosed unit will need fan motor that includes harness assembly. Defrosted evaporator assembly,installed new fan motor assembly,powered unit on checked air flow good.
Near Belton, TX 76513
Al
Job Details: 09/18/2019
OVEN WHIRLPOOL WOD77EC0HS01
Near Austin, TX 78717
Lou
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, the unit was on when I arrived and was not making any unusual noises. The customer provided a video of the noise ad it sounded like a loud chatter. The customer advised that the dispenser is leaking water as well. When I opened the FC door, I found a large amount of ice built up in the ice chute and there was a large block of ice in the ice bin. I removed the container cover and found ice/frost debris on the cover ad on the ice maker tray. Also found a large amount of ice/frost built up on the bottom of the ice bin. I tested the dispenser door and it’s closing/sealing properly. I advised the customer that the ice/frost build up is due to an air leak possibly from the FC door being left open or due to the abundance of food items in the FC section blocking the door from closing all the way. I placed the unit in diagnostics and tested the fans, thermistors and ice maker and all c
Near Austin, TX 78731
Luis
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no cool. Removed fresh food evaporator cover,found uv dye on manufacture weld joint to evaporator. Removed evaporator,installed a new evaporator secured thermistor to suction line using foil tape and a zip tie,installed a new uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Powered unit on checked low side pressure good,checked frost pattern on evaporator good unit cooling down correctly"
Near Waco, TX 76707
Arthur B.
Job Details: 09/18/2019
RANGE WHIRLPOOL WEE510S0FS1 Arrived onside for customer complaint of range getting error code F6E1 (Sensor Over Temp). Removed and replaced control and sensor per tech sheet. Reassembled. Unit now works as designed. No other issues found.
Near Austin, TX 78729
Tyler B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for unit door not sealing, found door hanging down to left, found hinge loose. Found clip missing, found hinge assy has been updated, ordering coordinated parts to complete repair. ; ordrng 1 WP2325482 (hinge) and 1 WP2325483 (hinge-pin)"
Near Round Rock, TX 78681
Jonathan S
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not heating. Inspected unit and work area, found rinse-aid container empty. Measured incoming water temperature to dishwasher at 118.5°. Performed diagnostics mode, no error codes. Monitored test cycle operation and measured amp draw to heater at 7.5 amps. Checked at end of test cycle for hot temperatures from element with temp gun. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/18/2019
REFRIGERATOR KENMORE 106.5113221 "Arrived on site for refrigerator not cooling. Inspected unit and work area and found no frost pattern on evaporator. Gained access to compressor and found rodent nest next to compressor (see SD-QuickPic)Checked voltage going to compressor and found within range. Tested capacitor and tested good. Found starting device opened. Removed starting device and installed new. Tested amp draw to compressor and found at 1.5 amps. Inspected frost pattern and found developing. All tested good. No water to connected to refrigerator.
Near Austin, TX 78705
Wesley
Job Details: 09/18/2019
DRYER WHIRLPOOL WED4975EW1 Advised customer that unit is condensating from insufficient insulation from outside temps through venting.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site and inspected dishwasher and found control panel is not responding, replaced control panel and control board. Dishwasher will now complete A diagnostic cycle, no water leaks from connections at time of service, job complete."
Near Austin, TX 78737
Leonardo
Job Details: 09/18/2019
RANGE AMANA AER6303MFS1 "Arrived on site to test unit for control board not responding. Test unit and found short control board, replaced control board, test unit again and unit working as designed. Job complete"
Near Troy, TX 76579
Arthur B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived onsite to install new compressor and evaporator to stand alone refrigerator. Removed compressor. Installed new compressor,evaporator and drier using braising methods. Vacuumed units down to -25. Charged unit with 4.8oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found."
Near Austin, TX 78744
Wesley
Job Details: 09/18/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site and advised customer that moisture condensation during long standby is from open vent outside of dryer. Dryer is operating properly. All checks good.
Near Round Rock, TX 78681
Jonathan S
Job Details: 09/18/2019
OVEN KITCHENAID KOSE500ESS04 "Arrived on site for oven door not flushed at top. I removed the door to ensure the unit was flushed. Checked the door for any issues. After placing the door back on, I found the door was only slightly protruding due to the oven gaskets. Ran diagnostics to ensure door seal and checked the lock switch to make sure it was in place. All tested good. Spoke with customer on user care guide."
Near Lakeway, TX 78734
Andy
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Arrived on site for refrigerator cycling off and on. Customer stated that this has not seemed to affect the cooling of unit. Pulled unit from wall and pulled back cover off. Found compressor over heating and running extremely hot. . No water leaks present at time of service."
Near Austin, TX 78701
Wesley
Job Details: 09/18/2019
OVEN KITCHENAID KSGG700ESS0 Arrived on site and found unit blower failed. . Repaired. Unit is now operating as designed.
Near Austin, TX 78741
Leonardo
Job Details: 09/18/2019
DISHWASHER MAYTAG MDB8969SDM3 Arrived on site to test unit for panel not responding. Found loose connection test unit and unit test good job complete.
Near Buda, TX 78610
Robert
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of not dispensing ice. Removed ice container and confirmed ice available. Test both crushed and cube ice working normal. No leaks detected at time of service.
Near Austin, TX 78753
Cliff
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by faulty control board. Replaced board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDF520PADM6 "(DZ) Arrived on site to diagnose a dishwasher that is not cleaning dishes. Performed diagnostics and found F7E1 stored code, not heating. Ran cycle and found element not heating. Replaced heating element and ran diagnostic cycle. Verified element is now heating. All is working as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 09/18/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer not coming on. Upon further inspection, I opened the door and pressed the door switch closed then turned the unit on. I could see the element illuminating and feel the heat as well. Customer advised that the unit will be on for a few minutes then the timer will change to .02 and then shut off. While I was testing the unit, the timer got to 1:03 and then dropped to .02. I restarted the unit and rubbed on the sensors and the unit continued to drop in time. I removed the console to test the harness and found that the sensor wasn’t plugged into the control. I reconnected the sensor and retested and the unit operated as designed. I advised the customer of my findings. No lint observed during service, job completed."
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/18/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for “leaking from front lower front of unit” complaint. Inspected unit and found what sounds like a wire, rubbing inner tub and lower front of unit to be leaking. Checked bellow' at door. Could find no leak. Ordering new tub assembly, drain bellows and bellows. Will need second tech and two hours, for call. Office will need to set return schedule.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 TWOMANCALL (TWO MAN CALL) and 1 W11287253 (DRUM) and 1 W11314666 (hose) and 1 W11316662 (HOSE)"
Near Austin, TX 78739
Brandon
Job Details: 09/18/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not stopping, found faulty timer motor, I replaced timer, unit tested good."
Near Hutto, TX 78634
Jonathan S
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for panel damaged. Inspected panel and found scratches on front and defective bend (see SD-QuickPic). Removed damaged front of panel and installed new.
Near Pflugerville, TX 78660
Paul
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH31017HB2 (DZ) Arrived on site to diagnose a microwave tripping a breaker erratically. Performed diagnostics and heard loud humming coming from mag. Removed microwave and removed outer skin. Tested capacitor and diode and both were good. Found a loose magnet in the mag causing excessive vibration. Replaced mag and reinstalled. Tested unit and function was quiet and normal. All is working as designed. Call complete.
Near Santa Clara, TX 78124
Kevin
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDPE334GPS0 "I’ve done site and inspected dishwasher and found customer is experiencing leaking from the left-hand side, disassembled the door and found insulation is wet directly below dispenser. Dispenser is leaking from the perimeter seal and will need to be replaced.; ordrng 1 W10861000 (detergent dispenser)"
Near Bastrop, TX 78602
Scott
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRMF606ESS01
Near Austin, TX 78751
Luis
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for broken wires to fill tube. Removed damaged fill tube assembly,installed new fill tube assembly ran diagnostic water filled icemaker."
Near Hubbard, TX 76648
Arthur B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics and found error E2. Removed and replaced icemaker assembly. Reassembled and observed icemaker calling for water. No other issues found. All water connections were dry at time of service.
Near Florence, TX 76527
Thomas L.
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Austin, TX 78744
Leonardo
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to test unit for unit sparking. Test unit and found unit sparking from second rack. Advised customer rack needs to come out if they are not using it to double heat. Test unit with out rack and unit test good job complete.
Near Temple, TX 76502
Al
Job Details: 09/18/2019
MICROWAVE JENN-AIR JMW2430DS00 "Arrived to inspect F2E1 Stuck key.I removed and replaced the panel, programmed the unit and unit began operating as designed.
Near Kyle, TX 78640
Robert
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of washer not completing cycle. Found the cold water supply too low washer times out in rinse cycle. Unhooked hose and showed customer low water pressure. No leaks detected at time of service.
Near Austin, TX 78734
Andy
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW7000DW1 Arrived on site for washer lid lock issues. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service from unit. Did note slight drip from wall valve. Recommend plumber look at.
Near Driftwood, TX 78619
Brandon
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of no ice production, found E2 error code in diagnostic mode. I reset main control, tested ice maker in diagnostic mode, test 57, ice maker tested good, also ran test 45, unit tested good."
Near Bastrop, TX 78602
Scott
Job Details: 09/18/2019
DISHWASHER JENN-AIR JDB8200AWS0 "Arrived on site for unit stopping mid cycle . Found stuck key error . Replaced UI , ran diagnostics cycle . All checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78744
Wesley
Job Details: 09/18/2019
WASHER WHIRLPOOL MVWB835DC4 Arrived on site for water level issues. Tested. All checks good. Advised customer on use and care. Unit is operating as designed.
Near Austin, TX 78746
Tyler B.
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for harness and stop replacement. Removed all bins and left over frost and replaced harness and tested good. Installed pan stop. ; ordrng 1 CNOTE (OFFICE COLLECT ?)
Near Killeen, TX 76542
Al
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect dishwasher not starting.Confirmed the complaint and removed and replaced the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/18/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of unit making loud noise and belt falling off. Found drum/rear bulkhead was out of round, ordering drum, bulkhead, and rollers. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 4 W10314171 (drum support roller)s and 1 W10626460 (drum) and 1 W10638203 (bulkhead)"
Near Temple, TX 76501
Al
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived to inspect unit not drying properly.Ran diagnostics test mode and discovered the latch wasn’t making contact with the unit.I removed, adjusted and reassembled the latch.Unit now operates as designed.Unit now performs all functions.Job complete."
Near Elgin, TX 78621
Cliff
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to replace previously ordered parts. Replaced evaporator cover, main control, and Orion control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDF111PABB4 "I don’t site and sent dishwasher into a diagnostic cycle and found missing LEDs on control board, also found wash motor has failed. No water leaks from connections at time of service, job complete"
Near Austin, TX 78703
Wesley
Job Details: 09/18/2019
REFRIGERATOR JENN-AIR JFC2089HEP Arrived onsite and found filter incorrectly installed. Installed and restored function immediately.
Near Austin, TX 78754
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no ice at bottom freezer icemaker. Found ice cubes jammed in fingers,removed ice cubes ran icemaker through a cycle,icemaker ran through a cycle and filled with water. Ran diagnostics on upper icemaker all diagnostics passed,ice bin full."
Near Austin, TX 78723
Cliff
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to diagnose a refrigerator that is dispensing ice when homeowner is trying to use water dispenser. Dispenser pads will need to be replaced to complete repair due to shorted pad assembly.; ordrng 1 W10370582 (pad)
Near New Braunfels, TX 78132
Kevin
Job Details: 09/18/2019
WASHER MAYTAG MVWB765FW4 "arrived on site and found Control is unresponsive and hot water valve is bad, F5E1, F3E2, F8E1. Replaced both and it will now complete test 51 and calibration 52. No water leaks from connections at time of service if issue continues a new control panel may be needed."
Near , TX 78620
Brandon
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of unit having loose freezer handle, I tightened set screw, unit tested good."
Near Austin, TX 78746
Tyler B.
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KBLS22KWMS5 Arrived on site for unit building frost in freezer. Found issues to be from large items holding door open. Removed items and cleared all ice and door tested good.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/18/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for “leaking from under unit” complaint. Inspected unit and performed two test cycles. Unit is performing as designed. No leaks detected, at time of service. No leaks detected, at time of service. All hoses and connections are secure."
Near Round Rock, TX 78681
Jonathan S
Job Details: 09/18/2019
MICROWAVE KITCHENAID KOCE500ESS08 "Arrived on site microwave not heating correctly. Performed diagnostics mode and checked fault codes. Heated 8 ounce of water at 75°, ran for 30 seconds and found temperature at 145°. Found operating as designed. Cooked popcorn using popcorn sensing, popcorn fished and all,popped. All tested good."
Near Austin, TX 78704
Wesley
Job Details: 09/18/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite and found no error codes but heard unit was not representing the time accurately and spontaneously pausing or turning off. ; ordrng 1 W11218392 (UI)
Near New Braunfels, TX 78130
Robert
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on job to replace friction pads. After replacement test door operation and door is working properly. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site and replaced all parts diagnosed on previous visit mama this represents all possible parts behind control panel that could be making an electrical noise. No further repair is required at this time, job complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 09/18/2019
COOKTOP KITCHENAID KECC667BBL02 Arrived on site and tested operation. I found no response from ui. Tested voltage and found to be good to unit but is not flowing from board to board. Installed new controls due to cascading failure. Tested operation and found unit working properly. Job complete
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 09/18/2019
ICE MACHINE WHIRLPOOL GI15NDXTS0 "Arrived onsite for unit not making ice after service, ran diagnostics and found power to pump had loose connection. Corrected contact and tested good. No leaks on site"
Near Cedar Creek, TX 78612
Scott
Job Details: 09/18/2019
REFRIGERATOR AMANA ASD2575BRB01 "Arrived on site for no ice . Ran harvest and would complete but no water . Found valve defective . Replaced valve . All checked good for harvest . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78748
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for cooling issue. Found freezer not cooling and cover iced over,found unit shutting itself off and on.
Near Cedar Park, TX 78613
Lou
Job Details: 09/18/2019
WASHER GE GTW755CSM1WS "arrived on site to install previously diagnosed and ordered parts. Due to the basket having snags in the metal and tearing clothing, I removed and replaced the basket, washplate and agitator. Checked the new basket for any snags and found none. No water leaks observed during service, job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 09/18/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for noisy unit. Ran unit and found belt slipping. Replaced with repair kit and tested good
Near Pflugerville, TX 78660
Cliff
Job Details: 09/18/2019
WASHER MAYTAG MVWB835DW2 Arrived on site to diagnose a washer that will not turn on. Found failed control panel in unit. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Paul
Job Details: 09/18/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 (DZ) Arrived on site for refrigerator with freezing in RC. Temped RC and found temp lower then setting. Performed diagnostics and tested damper door. Found air was leaking past the damper door due to not fully closing. Replaced damper. Retested and found no further air leaks. All is working as designed at this time. Call complete.
Near VLG O THE HLS, TX 78738
Andy
Job Details: 09/18/2019
WASHER MAYTAG MHW6630HC0 Arrived on site for washer drawer holding water. Upon arrival customer informed me that issue is when opening draw water spills out all over from drawer. Tested and inspected unit and found failed drawer. Looked up on parts break down and found there is no part # for drawer itself. Have to order dispenser assembly. no water leaks present at time of service.; ordrng 1 W11316600 (DRAWER )
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/18/2019
OVEN KITCHENAID KBHS109BSS00 "Arrived on site to replace UI panel, after replacing, unit tested good."
Near Austin, TX 78745
Leonardo
Job Details: 09/18/2019
OVEN WHIRLPOOL WEG515S0FS2 "Arrived on site to test unit for temp being of 30°. Test unit and found average temp to be off 5° calibrated oven, test unit and unit test was good."
Near Driftwood, TX 78619
Brandon
Job Details: 09/18/2019
OVEN WHIRLPOOL WFE525S0HS1 "Arrived on site for customer complaint of broil not working, unit tested good at time of service, found customer was leaving door open."
Near Leander, TX 78641
Lou
Job Details: 09/18/2019
VENTHOOD UNKNOWN UXT5530AAS3 "arrived on site to inspect venthood lights not working. Upon further inspection, I found that the left light was burnt out and the right light had already been replaced, but was too big and had broken when inserted into the socket. I tested voltage to the sockets and got 125V on both. I removed and replaced the bulbs and tested and they operated as designed. Job completed."
Near Austin, TX 78717
Paul
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG505M0BS3 "(DZ) Arrived on site for range with loose control panel. Found control panel brackets unseated from cooktop cover, and several screws not fully driven in. Was able to reseat the brackets and tighten down loose screws. Verified all is functioning as designed and movement was reduced to normal. Call complete."
Near Austin, TX 78747
Leonardo
Job Details: 09/18/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site to test unit for door cracked. Found door cracked but not affecting the use of the unit. Job complete
Near Round Rock, TX 78681
Paul
Job Details: 09/18/2019
OVEN WHIRLPOOL WOS72EC0HS01 "(DZ) Arrived on site to diagnose a UI with display issues. Diagnosed UI panel and found that the UI was disconnected during an update, which can cause irregular behavior. Disabled the WIFI until buyer is able to move in and set up connection with Whirlpool help. No issues were found with the panel itself, and just needs to finish this update. Verified oven is working as designed. Call complete."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/18/2019
WASHER MAYTAG MVWC360AW0
Near Austin, TX 78727
Andy
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site for refrigerator still not dispensing ice. Tested and inspected unit and found failed aug motor. Removed failed part and replaced with new. Tested unit and all operations are normal. Motor is still not getting voltage.no water leaks present at time of service.; ordrng 1 W10822639 (UI) and 1 WPW10226427 (CONTROL ) and 1 WPW10743957 (CONTROL )
Near Austin, TX 78703
Wesley
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived on site and found unit not operating properly after UI was installed. Ordering the main control kit to repair.. ; ordrng 1 W10789107 (cntrl-elec)
Near Marion, TX 78124
Kevin
Job Details: 09/18/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "arrived on site and found no lights on the interior of the refrigerator, replaced LED control board and fresh food wall lights and drawer lights have returned but freezer and ceiling lights are still out. Spoke with tech line and they said all LEDs should be replaced including ones on ice box. Some wiring on the icebox is also damaged and will need to be replaced, refrigerator was an open box buy and sears has attempted some repair previously; ordrng 2 W11205083 (LED MODULE )s and 1 W11242954 (ICE BOX)"
Near Killeen, TX 76549
Al
Job Details: 09/18/2019
WINE COOLER WHIRLPOOL KUWL204ESB00 Arrived to install previously ordered parts.Removed and replaced the start device and control.Reassembled and unit began cooling.Job complete.
Near Horseshoe Bay, TX 78654
James
Job Details: 09/18/2019
WASHER WHIRLPOOL WED5620HW0 Arrived on site and tested operation. I found no response from ui. Verified voltage and found to be good. I found control not sending 5 VDC to ui. Installed control and found ui not responding but now has voltage. Installed new ui and tested. Unit tests good. Job complete
Near Lago Vista, TX 78645
James
Job Details: 09/18/2019
REFRIGERATOR MAYTAG MFX2571XEM0 Arrived on site and found both fresh food gaskets tearing at mullion flaps. Installed new gaskets and warmed to allow for proper seal. I found frost build up in freezer due to obstruction blocking drawers from sliding completely forward. Customer removed obstruction and door closes properly. Job complete
Near Austin, TX 78734
Andy
Job Details: 09/18/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on site for washer not turning. Tested and inspected unit and found all operations are normal. Checked for error codes and found overload code. Unit is operating as designed. Instructed customer on use and care and practice for best performance. No repairs are needed at this time. No water leaks present at time of service.
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range oven panel damaged. Removed panel and installed new. Found minor dent on left corner of panel that was just installed. Spoke with builder and shown damage. He stated that he would notified future homeowner and if problem he would contact us to replace panel. Tested all other operations. All tested good.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/18/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site and inspected ice machine, and found drain pump is cutting power to the rest the machine, Jostling drain pump returns power.After replacing it ice machine is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for “loud and crackling noise, during operation” complaint. Inspected unit and found turntable ring wheels to be making the noise. Ordering new turntable ring. Sending D2C. No other issues with unit.; ordrng 1 D2C (D2C) and 1 W11252182 (ring-turn)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDTM504EPA2 Arrived on site for dishwasher missing panels and having the wrong size panel as well. Kick panel is not missing and it is there. The customer is requesting not to be able to see the kick panel which is not an option a technician can provide. The customer has had a wooden panel installed on the dishwasher and he wants it to be flush with the front of the rest of his cabinets. The customer needs to contact his builder as the unit needs to be redone by the builder. All lines are dry
Near San Marcos, TX 78666
Robert
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM01 Arrived on job for complaints of leaks. Found the hose from valve to icemaker not connect properly. Secured hose to proper depth and test. No additional leaks detected at time of service.
Near Cedar Creek, TX 78612
Scott
Job Details: 09/18/2019
COOKTOP KITCHENAID KECC667BBL01 Arrived on site for unit turning on bye itself several times . Ran diagnostics no error codes . Ordering touch and appliance manager . Autho . Please call to set return .; ordrng 1 AUTHO and 1 WPW10387653 (cntrl-elec) and 1 WPW10545371 (cntrl-elec)
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KSS048FTX00 Unit has a failing main control,ordrng 1 W10801766 (cntrl-elec)