Near Austin, TX 78738
Brandon
Job Details: 05/18/2018
Arrived on site for noise complaint in freezer section, found bad evaporator fan motor. I replaced the fan motor, unit tested good.
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/18/2018
Arrived on site and inspected unit and found door chute gasket is not on properly and is partially blocking chute when ice is dispensed. Took one picture. After correcting dispensed ice several times and showed the customer how long after the button is released the ice dispenser door stays open. After Correct and gasket know for the repair
Near Buda, TX 78610
Robert
Job Details: 05/18/2018
Dryer repairs
Near Temple, TX 76504
Dona
Job Details: 05/18/2018
Arrived on site for high temps in refrigerator, found 4 inch ice build up on evaporator, customer will defrost unit before techs return customer has signed waiver and tech discussed procedure for defrosting. Will need to replace evap cover and rc therm. Found that unit is no longer sending door warning when doors are open. Will need to replace control as well. Sarah assisted with reschedule and parts reschedule 5/23 all water connections dry.
Near Georgetown, TX 78633
Lou
Job Details: 05/17/2018
arrived on site to inspect refrigerator not cooling in the freezer chamber. Upon further inspection, I found the the unit was in cooling down mode. I took the unit out of cooling down mode and tested unit in diagnostics. Unit tested good. As soon as I took the unit out of diagnostics, the units compressor kicked on. I placed my thermal couple inside the fc at the bottom of the freezer chamber to read the temperature. The unit began at approximately 56 degrees. Within approximately 30 minutes, the unit cooled down to 30 degrees. No water leaks observed during service.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/17/2018
arrived on site to inspect cooktop parts missing. Upon further inspection, I found that both front and both rear burner heads were missing. Office to order left front, left rear, right front and right rear burner heads and ship directly to the customer. The middle burner head was present. No gas leaks observed during service.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/17/2018
arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostic mode and found that the sump/motor was not working. The drain pump tested good as did the element. I removed and replaced the sump/motor assembly and tested unit and unit tested good. I found a drill bit and a piece of a dishwasher mount in the sump/drain area. I took pictures for reference. No water leaks observed during service. Job completed.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/17/2018
Model AGR5330BAS3, Arrived on call for range has dent on control panel, found dent on control panel see pic, installed control panel and all checks good, no gas leaks at time of call. Call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/17/2018
Model AGR5330BAS3, Arrived on call for range has dent on control panel, found dent on control panel see pic, installed control panel and all checks good, no gas leaks at time of call. Call complete.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/17/2018
Arrived on site to inspect refrigerator kicking on and off and not cooling. Upon further inspection, I found that the customer had the unit unplugged. I plugged the unit in and the unit came on, but shortly kicked off and I could hear the start device pop. I unplugged the unit and removed and replaced the start device and plugged the unit back in. The unit began to operate as designed. After a few minutes the unit began to cool in the freezer chamber. After approximately 15 minutes, the refrigerator chamber began to cool. I put the unit back into its place and set the legs and leveled the chassis. No water leaks observed during service. Job completed.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/17/2018
Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/17/2018
Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.
Near Killeen, TX 76542
Steve C.
Job Details: 05/17/2018
Arrived on site for the unit light will not turn off. Tested the unit and found the control is defective. Replaced the control and tested the unit. Unit works properly and job complete.
Near Austin, TX 78703
Connor M.
Job Details: 05/17/2018
KSSC42QMS02 kitchenaid refrigerator Arrived on site to test unit for leaking from ice maker. Fiund crack in mold of icemaker. Replaced and tested unit. Unit working properly, no leaks detected.
Near Georgetown, TX 78628
Mike C.
Job Details: 05/17/2018
Kitchen Aid dishwasher KDTM404ESS3 Arrived to find lower spray arm not attached to sump. Attached spray arm and checked operation, checked good with no water leaks.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model WRF989SDAM01, Arrived on call for grinding noise in freezer, replaced all parts ordered prior due to defrost failure and instructed customer to allow for 24-48 hours for proper cooling and to open and close door from center of handle for proper door closure on freezer, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model WRF989SDAM01, Arrived on call for grinding noise in freezer, replaced all parts ordered prior due to defrost failure and instructed customer to allow for 24-48 hours for proper cooling and to open and close door from center of handle for proper door closure on freezer, no water leaks at time of call, call complete.
Near Austin, TX 78745
Robert
Job Details: 05/17/2018
Whirlpool dryer replacement of timer and start switch
Near Austin, TX 78704
Connor M.
Job Details: 05/17/2018
KUIX505ESS1 kitchenaid ice machine Arrived on site to test unit for over producing ice. Found failed bin thermistor. Replaced and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78704
Connor M.
Job Details: 05/17/2018
WRS315SNHM00 whirlpool refrigerator Arrived on site ot test unit for not cooling well. Unit not near an outlet, trapped behind other applainces. Could not plug unit in for diagnosis. Performed over all check and found condenser fan motor not plugged in. Corrected issue and tested unit. Unit working properly. Not connected to water.
Near Round Rock, TX 78681
Mike C.
Job Details: 05/17/2018
Whirlpool Range WFE525S0HV0 Arrived to find front right burner has a residue left on glass after using the burner. Using Affresh cooktop cleaner I was able to remove the residue. Advised customer to purchase Affresh cooktop cleaner to remove spots from glass. Unit checks good.
Near Troy, TX 76579
Dona
Job Details: 05/17/2018
Arrived on site for ice maker leaking into bin, dripping water. Replaced ice maker, also found filter needed changed as it was not dispersing water. Found all other parms check good. All water connections dry
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model ET22DKXAW02, Arrived on call for both compartments not cooling properly, found fresh food control set to coldest setting and evap motor not running, freezer was at 18 degrees and fresh food at 61 degrees, turned evap fan blade by hand and started running, will need evap motor replaced, evap motor 78.80, svc/ labor rf330 179.99 which = 258.79 plus tax 21.35 which = 280.14, customer agreed to est,, installed evap fan and checked operation and evap fan is running know, found no ive in returns or supply and compressor amp draw on red wire is 0.8 amps which is good, collected full balance of 280.14, unit is not connected to water it is in garage. Call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model ET22DKXAW02, Arrived on call for both compartments not cooling properly, found fresh food control set to coldest setting and evap motor not running, freezer was at 18 degrees and fresh food at 61 degrees, turned evap fan blade by hand and started running, will need evap motor replaced, evap motor 78.80, svc/ labor rf330 179.99 which = 258.79 plus tax 21.35 which = 280.14, customer agreed to est,, installed evap fan and checked operation and evap fan is running know, found no ive in returns or supply and compressor amp draw on red wire is 0.8 amps which is good, collected full balance of 280.14, unit is not connected to water it is in garage. Call complete.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 05/17/2018
KRMF706ESS01 kitchenaid refrigerator Arrived on site to test unit for water spraying from dispenser. Found dispenser tube slightly out of place. Corrected issue and tested unit. Unit working properly. No leaks detected.
Near Austin, TX 78733
Kevin
Job Details: 05/17/2018
Arrived on site And found freezer door is dragging on liner, also found door cam Is off and not allowing door to close properly, took one picture. Will need to bring back door cam and cam thimble and hinge to correct issue. No water leaks from connections at time of service.
Near Austin, TX 78741
Robert
Job Details: 05/17/2018
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/17/2018
Whirlpool refrigerator model#WRS975SIDM00. Frosting on fresh food evaporator.
Near Austin, TX 78746
Kevin
Job Details: 05/17/2018
Arrived on site and inspected cooktop and found F47 code on user interface. Uninstalled cooktop and replaced both modules and UI. After programming cooktop errors have stopped, it will now power on correctly and shows as operating however there is no cookware available yet to be completely certain of operation. Job complete
Near Temple, TX 76502
Dona
Job Details: 05/17/2018
Arrived on site for rf and LF burners. To heating all the way to temp, found both burners only supplying from one side of coil. Replaced coils and infinite switches. Verified operations on all burners. All check good.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model MVWP575GW0, Arrived on call for not getting any hot water when selected only draws cold tap water, checked for error codes and got f5 e1 which is a lid switch fault ehich was the only error, then found when set on warm only gets tap water just as if it was cold but if turned it to hot gets hot water, found that sensor on valve is showing open, replaced valve and temp switch and tested and still same issue, will order control due to still not getting warm water and did not show a temp sensor open for error codes and lid lock will need to. Be ordered, skyped office parts and talked to jordan and will reschedule for 5/24/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model MVWP575GW0, Arrived on call for not getting any hot water when selected only draws cold tap water, checked for error codes and got f5 e1 which is a lid switch fault ehich was the only error, then found when set on warm only gets tap water just as if it was cold but if turned it to hot gets hot water, found that sensor on valve is showing open, replaced valve and temp switch and tested and still same issue, will order control due to still not getting warm water and did not show a temp sensor open for error codes and lid lock will need to. Be ordered, skyped office parts and talked to jordan and will reschedule for 5/24/18
Near Cedar Park, TX 78613
Lou
Job Details: 05/17/2018
Arrived on site to install previously diagnosed and ordered parts. Removed and replaced the emitter and receiver board kit and ice maker. Tested unit and unit operated as designed. No water leaks observed during service. Job completed.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/17/2018
KICU569XSS00 kitchenaid induction cooktop Installed burners and tested unit. Cookware for induction purchased by customer is not compatible with this cooktop. Confirmed proper function of all burners with cast iron. Job completed.
Near Austin, TX 78738
Brandon
Job Details: 05/17/2018
Arrived on site for microwave not running a cycle, found bad interlock switch. I removed oven from wall, gained access to interlock switch, replaced interlock, unit tested good. Collected 227.31 on cc
Near Salado, TX 76571
Dona
Job Details: 05/17/2018
Sr#7722014132, arrived on site for right front burner clicking continuously. Replaced spark module, unit is now only clicking intermittently. Will need to replace cap due to not sensing the ground to stop igniting and burner, electrode may not be needed but will bring on return visit. Sarah assisted with parts, expart so office will reschedule.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/17/2018
UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for fan not working. Found fan operating as designed. Replaced fan motor per cs. Unit working properly.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/17/2018
WDT720PADM3 whirlpool dishwasher Arrived on site tontest unit for upper rack issue.mfiund both right side rollers broken. Replaced and tested unit. Unit working properly, no leaks detected.
Near Waco, TX 76705
Mike G.
Job Details: 05/17/2018
MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....
Near Waco, TX 76705
Mike G.
Job Details: 05/17/2018
MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/17/2018
Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/17/2018
Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/17/2018
Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.
Near Leander, TX 78641
Lou
Job Details: 05/17/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the drain pump and tested unit. Unit operated as designed. No water leaks observed during service.
Near Kyle, TX 78640
Kevin
Job Details: 05/17/2018
Arrived on site and replaced drain hose and extension diagnosed on previous visit. Ran a diagnostic cycle and dishwasher is no longer leaking. No water leaks from connections at time of service, job complete.
Near Belton, TX 76513
Dona
Job Details: 05/17/2018
Arrived on site for f9 e0 error, checked household voltage is correct from l1 to l2, l1 to neutral good l2 to neutral good. Unit is wired correctly at terminal block found k2 on control with chatter, popping with internal spark. Replaced control, verified temperatures to spec. Cooktop working correctly all parms check good.
Near Buda, TX 78610
Brandon
Job Details: 05/17/2018
Arrived on site for unit frosting inside freezer section, found freezer door gasket not sealing, I adjusted the tracks inside freezer section, unit tested good. Water lines were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details: 05/16/2018
Arrived on site and inspected fabric softener fill cup, Standing water inside of cup is due to drain being raised an inch and a quarter above cup bottom. This is to allow softener to mix with water before being injected into washer. It does not have a drain other than this and remaining water is normal. No adjustment for replacement of parts is currently available to correct this and fabric softener valve cannot be deselected During any wash cycle. No water leaks At time of service. Job complete.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/16/2018
Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/16/2018
Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/16/2018
Arrived on site for no heat in cycle, found element is burned in half, replaced element, checked for leaks unit check good. Unit is now cycle with heater. All water connections dry.
Near Georgetown, TX 78633
Mike C.
Job Details: 05/16/2018
Whirlpool oven GMC275PDS6 Arrived to find the off button does not cancel a heating cycle. Found user interface bad. Installed new user interface and checked operation, checked good.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/16/2018
arrived on site to inspect microwave control panel flashing in and out. The customer advised that the unit inside light would not come on when opening the door and the panel would read door. She also stated that the control panel would turn off and on while still plugged in and not in use. I removed and replaced the interlocks, switches and control. Tested unit and unit operated as designed. Job completed.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/16/2018
Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/16/2018
Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24
Near Killeen, TX 76543
Dona
Job Details: 05/16/2018
rrived on site for door showing as open, will need to replace door switches and interlocks. Heavy noise on turntable motor, and driver. Replaced interlocks, switches, turntable motor and shaft, verified door is showing as closed and no noise on turntable now. All operations check good.
Near Austin, TX 78749
Brandon
Job Details: 05/16/2018
Arrived on site for dishwasher not cleaning, found sump to be bad, I replaced sump, unit tested good. No leaks at time of service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/16/2018
Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/16/2018
Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah
Near Killeen, TX 76542
Dona
Job Details: 05/16/2018
Arrived on site for a mechanically open fill valve. Replaced fill valve verified no leaks, unit is agitating, draining, spinning. Water is shutting off not staying on. Customers household cold side on wall is dripping, customer is aware. All water connections dry. Collected 161.82 on card.
Near Bastrop, TX 78602
Carlos G.
Job Details: 05/16/2018
ived onsite for customer compliant of noise issue. Found noise coming from cam switch. Normal wear and tear. Office to order parts for return visit and reschedule customer due to after hours.; ordrng 1 WP8181712 (NOZZLE) and 1 WP8183183 (LEVER) and 1 WP8183184 (CAM) and 1 WPW10161052 (CAM) and 1 WPW10352973 (SWITCH )
Near Austin, TX 78749
Brandon
Job Details: 05/16/2018
Arrived on site for long drain error code, found a clog in the filter of the drain pump, I cleared the filter, unit tested good. Collected 162.36 on cc
Near Cedar Park, TX 78613
Lou
Job Details: 05/16/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve. Tested unit and unit tested good. No water leaks observed during service. Job completed.
Near Austin, TX 78732
Paul
Job Details: 05/16/2018
KitchenAid Oven Model KODE500ESS02. Arrived onsite for the oven with a broken glass in the upper door. I replaced the window pack that was found defective on the previous visit. I vacuumed up all of the broken glass. Call complete.
Near Austin, TX 78732
Paul
Job Details: 05/16/2018
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/16/2018
Model MVWX655DW0, Arrived on call for unit does not complete cycle, checked for error codes and got f8 e1 which is for a long fill no fill which was the only error, found water turned off on cold completely and hot water was only turned on 1/4 inch turn, turned hot and cold water on and ran auto test and know unit is filling properly on hot and cold water and it ran all test checked good,, no water leaks at time of call, only charged customer svc/ fee of 99.99 plus tax 8.25 which = 108.24, no water leaks at time of call, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/16/2018
Model MVWX655DW0, Arrived on call for unit does not complete cycle, checked for error codes and got f8 e1 which is for a long fill no fill which was the only error, found water turned off on cold completely and hot water was only turned on 1/4 inch turn, turned hot and cold water on and ran auto test and know unit is filling properly on hot and cold water and it ran all test checked good,, no water leaks at time of call, only charged customer svc/ fee of 99.99 plus tax 8.25 which = 108.24, no water leaks at time of call, call complete.
Near Belton, TX 76513
Mike G.
Job Details: 05/16/2018
KUDT03FTSS0, Arrived on site to install new bi-metal and checked unit after repair and unit is now powering on and unit is filling washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Belton, TX 76513
Mike G.
Job Details: 05/16/2018
KUDT03FTSS0, Arrived on site to install new bi-metal and checked unit after repair and unit is now powering on and unit is filling washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Cedar Park, TX 78613
Lou
Job Details: 05/16/2018
arrived on site to inspect washer vibration. Customer advised that the unit was "walking" while spinning. Upon further inspection, I found that the feet were not set properly and the unit was not center. I set the feet centering the basket/chassis and tested the unit. Unit tested good. No water leaks observed during service.
Near Austin, TX 78746
Kevin
Job Details: 05/16/2018
Arrived on site and found stop is missing, after replacing all function has returned to dishwasher. No water leaks from connections at time of service, job complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/16/2018
Model ADB1400AGW1, Arrived on call for lights on control work but all it does is hmmm when starts cycle, found no water going to the unit valve is humming but no water to valve , removed the supply hose from dishwasher and not getting any water from the shut off under sink, customer will need to contact land lord to have plumber replace shut off under sink, no parts needed, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/16/2018
Model ADB1400AGW1, Arrived on call for lights on control work but all it does is hmmm when starts cycle, found no water going to the unit valve is humming but no water to valve , removed the supply hose from dishwasher and not getting any water from the shut off under sink, customer will need to contact land lord to have plumber replace shut off under sink, no parts needed, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/16/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the wiring harness, control, control panel and inner door pad. Placed unit in diagnostic mode and tested and the unlit motor did not engage and showed error code 6/4. Office to order sump/motor assembly and float switch and scheduled return service for 05/21/18 JA. No water leaks observed during service.
Near Pflugerville, TX 78660
Carlos G.
Job Details: 05/16/2018
Arrived onsite for customer compliant of not washing. Checked components and found a faulty sump. Removed and replaced sump assembly. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Austin, TX 78741
Joseph C.
Job Details: 05/16/2018
WMH32519FB1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/16/2018
Model WDT720PADM2, Arrived on call for upper rack stops falling off still after replacing stops, will order top rack tracks and stops, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/16/2018
Model WDT720PADM2, Arrived on call for upper rack stops falling off still after replacing stops, will order top rack tracks and stops, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Austin, TX 78741
Joseph C.
Job Details: 05/16/2018
WMH32519FS1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.
Near Seguin, TX 78155
Connor M.
Job Details: 05/16/2018
KSEG950ESS0 kitchenaid range Installed console and tested unit. Unit working properly.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/16/2018
Model G7CE3034XS00, Autho. Werrs00epl1, Arrived on call for cooktop bubbling up and 1 knob needs to be replaced, , will order glass cook top and 2 knobs for left rear burner knob and left front knob, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/16/2018
Model G7CE3034XS00, Autho. Werrs00epl1, Arrived on call for cooktop bubbling up and 1 knob needs to be replaced, , will order glass cook top and 2 knobs for left rear burner knob and left front knob, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Georgetown, TX 78626
Mike C.
Job Details: 05/16/2018
Kitchen Aid Range KGRS505XSS05 Arrived to check upper oven for not heating. Found bake ignitor bad. Installed new bake ignitor and checked operation, checked good. Ignitor $83.35 - CO270 $159.99
Near Austin, TX 78757
Cliff
Job Details: 05/16/2018
Frigidaire dishwasher FGHD2433KF1. Arrived on site to diagnose a dishwasher that is giving error codes and not starting the cycle. Tested unit and found vent assembly not operating properly causing unit not to start. Replaced vent assembly and tested unit. Found all his functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Carlos G.
Job Details: 05/16/2018
16:16, 6-4, 10-3 codes stored. The ui is missing the led for the cancel button. At an attepted test mode, the unit will start to fill and then beep a long tone after a few seconds and shut off all of the leds. I found the vent fan is shorted and causes the unit to reset. Office to order p/n WPW10469574 vent assy and p/n WPW10481144 ui. No leaks observed during serv
Near Austin, TX 78749
Luis
Job Details: 05/16/2018
Refrigerator-replaced faulty icemaker
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/16/2018
Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/16/2018
Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete
Near Temple, TX 76504
Mike G.
Job Details: 05/16/2018
MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18
Near Temple, TX 76504
Mike G.
Job Details: 05/16/2018
MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18
Near Harker Heights, TX 76548
Dona
Job Details: 05/16/2018
Arrived on site for broken door latch and door surrounding, replaced handle and door surround. Verified operations, unit checks good.
Near Austin, TX 78759
Cliff
Job Details: 05/16/2018
Kitchenaid oven KEBS109BSS00. Arrived on site to diagnose and oven with broken door glass. Tested unit and found exterior glass for oven door broken. Replaced door glass and name badge on unit. Tested unit and found all is functioning properly at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 05/16/2018
arrived on site to inspect water not coming on in Dishwasher. Upon further inspection, I placed the unit in diagnostic mode and found that the water supply was not on. Turned the water on and the unit began to fill. Diagnostics completed and no error codes found. Advised customer of my findings and instructed them on soap use and care for the unit. No water leaks observed during service.
Near Austin, TX 78744
Daniel A.
Job Details: 05/16/2018
WRF736SDAM14 Excessive noise/vibration from freezer. Checked refrigerator evaporator motor. Normal. Condenser fan motor normal. Support and retainer grommet for freezer fan motor not seated properly. Corrected support grommet for fan motor. Normal operation after service
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/16/2018
Model WRS325FDAM04, Unit has a 1 year extended warranty through builder, fridge came with the home, Arrived on call for none of the interior lights work, found 123 ac volts to led flat from yellow to white but light not coming on so replaced led flat and interior lights came on but freezer led had some led not working so replaced led in freezer all lights are working know 1 of the led taprd was not used that was preordered, all checks good, no water leaks at time of call, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/16/2018
Model WRS325FDAM04, Unit has a 1 year extended warranty through builder, fridge came with the home, Arrived on call for none of the interior lights work, found 123 ac volts to led flat from yellow to white but light not coming on so replaced led flat and interior lights came on but freezer led had some led not working so replaced led in freezer all lights are working know 1 of the led taprd was not used that was preordered, all checks good, no water leaks at time of call, call complete.
Near Manchaca, TX 78652
Luis
Job Details: 05/16/2018
Refrigerator-replaced main control and fan motor
Near Belton, TX 76513
Dona
Job Details: 05/16/2018
Arrived on site for unit leaking, found rat has chewed through hoses, wiring harness and sump is leaking. Will need hoses, harness, and sump Hose-23.38/hose-45.46/ hose-52.11/ harness-145.88/sump 233.24 labor is 234.99 total of 795.70. Customer does not want to repair at this time. Water connections are dry. Collected 108.24 in check for diagnosis.
Near Temple, TX 76502
Mike G.
Job Details: 05/16/2018
WRF992FIFM00, Arrived on site to install pressure regulator on unit and tested unit after repair and unit is now disp water with no issues checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....