Near Mountain City, TX 78610
Robert
Job Details: 09/20/2019
REFRIGERATOR ELECTROLUX EI28BS56IS0 Arrived on job for complaints of no ice. Found icemaker motor working but gearcase has broken gear not allowing it to go to home position. ; ordrng 1 241939901 (shut-off arm assem)
Near Austin, TX 78748
Robert
Job Details: 09/20/2019
WASHER MAYTAG MVWB850YG1 Arrived on job for complaints of not completing cycle and unbalanced code. Found will need bearing replaced. Send RJ to complete. ; ordrng 1 CNOTE (2 HOURS ) and 1 CNOTE (SEND RJ)
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site replaced UI control , ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Manor, TX 78653
Joseph C.
Job Details: 09/20/2019
WASHER WHIRLPOOL NTW4516FW3
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
DISHWASHER UNKNOWN KUDS30FXSS3 arrive don site for unit that caught on fire. Found harness and control and panel complete burnt. Unit will need harness and panel and control to repair.
Near Austin, TX 78730
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC302EBS02 Arrived onsite for unit not making ice. Removed bins and tested ice amber and motor did not turn. Replaced ice maker and tested good. No leaks on site
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven damage. Upon further inspection, I found that the control panel glass was cracked in the lower left corner and is approximately 1-2 inches in length. I removed and replaced the panel and tested and unit is operating as designed. Job completed."
Near Belton, TX 76513
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite to install new compressor, RC evaporator to French door dual evaporator refrigerator. Removed both compressor and RC evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25 and charged with 5.5oz of R134a refrigerant. Removed and replaced UI. Reassembled and tested. Good frost pattern on new RC evaporator. No other issues found. All water connections were dry at time of service."
Near Buchanan Dam, TX 78609
James
Job Details: 09/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and installed new control, drain pump and owi sensor. Tested operation and found no errors after repair. Job complete"
Near Lakeway, TX 78738
Andy
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site for dishwasher basket melting on heating element. Found that I did not have both parts on me. . No water leaks present at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found damper control extremely noisy and not operating properly. Replaced damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Florence, TX 76527
Jonathan S
Job Details: 09/20/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for microwave having no power. Inspected unit and work area. Tested operation and found UI having no display but able to hear button tone. Removed unit and tested voltage to control and found no voltage out of appliances manager. Removed failed appliances manager and installed new. Tested unit and found UI display control not responding. Removed control and installed new. Tested operation. All tested good.
Near Pflugerville, TX 78660
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 (DZ) Arrived on site to install previously diagnosed parts. Installed new ice door due to old one not fully closing. Tested function and ice door is now properly closing. No water leaks found at time of service. Call complete.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for unit not drying dishes.ran diagnostics and found no error codes. Ran test and found dispenser not functioning properly. Replaced dispenser and tested operation and tested good. No leaks on site
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site ,replaced wash plate and agitator bolt . Unit is in maintenance shed . Couldn’t test or check for water leaks . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for freezing and fresh food section and moisture and fresh food section. Tested unit to find thermistor out of range and control not reading properly thermistor and gaskets that are not sealing correctly replaced all in customer will give unit 24 hours to stabilize. All water connections or drive.
Near Austin, TX 78759
Chase
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KSSS48FMX00 Arrived on site. Replaced compressor and evaporator again due to restriction in evaporator and compressor inefficient due to being over flooded with liquid. Re-brazed all welds to ensure no further restrictions and flushed condenser. Vaccuumed system and charged to spec. Ending pressures were 0 psi low and 145 psi high.
Near Leander, TX 78641
Jonathan S
Job Details: 09/20/2019
MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site for microwave door intermittent making contact with door switches. Inspected unit and work area. Tested door operation and found when holding door and not allowing spring load hinges to work failure will occur. Called tech support as work order advised to do, spoke with Andy. He stated to replace door hinges (SR#7725915526). ; ordrng 2 W10874474 (HINGES)s"
Near Austin, TX 78737
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL G7CG3064XS00
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived to inspect wall oven with black line on display and was non operational.Checked and verified the model in original call was different from M/S on unit.Ordering W11352049 console to complete repair.Office to reschedule with builder when part is ordered.Needs more work ; and 1 W11352049 (CONTROL PANEL STAINLESS WITH BLACK OVERLAY)
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for knocking and offbalance and found drain issue with improper standpipe. Also found unit to be very heavily used. Advised customer on findings. Recalibrated. All checks good.
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator door not closing. Upon further inspection, the customer advised that the unit was recently delivered and the doors had to be removed to get it into the home. I found that the unit is not level/squared and the RC doors were not reinstalled correctly. I loosened the left RC door hinge and installed it properly then did the same with the right door. After attempting to level the unit, I found that the right RC door would not close on its own. When the installers removed the door, they did not remove it at a 90 degree angle and the door closer was not in the proper position. I had to remove the bottom hinge and reposition the door closer. I reinstalled the hinge and door and it closes properly. I leveled the unit with shims and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Jonathan S
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for refrigerator not cooling. Customer had unit in garage and unplugged. Powered unit on and measured amp draw to compressor at .6 amp, indicator of a leak in the sealed system. . ; ordrng 1 ACCESSVALVE (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10313899 (EVAPORATOR )"
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUIX535HPA00 Arrived on site and tested operation. I found that the external pump has failed. Installed new pump and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
DRYER LG DLEX3470V "Arrived on site to install new dryer vent hose per customer request. However, the washer will have to be pulled out in order to work on the dryer. The washer is in a drain pan which is tied to a drain and must be removed in order to work on the dryer. If the customer can remove the washer so that we can do the dryer repair we can go back.
Near Austin, TX 78739
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived on job to replace thermistors and control. Customer said lights in freezer not working. Replaced thermistors and Control and module for light issues. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit giving error code . Found control relay had failed after replacing control . Found interlocks not working as designed as well . Replaced both interlocks . Also had to adjust cabniet so Door would close correctly . Tested unit ,all checks were good . Job complete"
Near Austin, TX 78734
Dona
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived on site for no ice and no water, found when deli drawer unplugged unit would run water, removed deli control and found massive corrosion and wire breakage unit will need a new door All water connections dry.
Near Austin, TX 78727
Jonathan S
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 (JM) Arrived on site for dishwasher with fallen top rack. Inspected unit and work area. Found that top rack had left rack stopper broken off and had caused the left side to come out too far. Installed new rack stopper and tested rack operation. Everything tested good. No water leaks present.
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher not operating. Inspected unit and work area. Found light out on LED display. Tested key operations and no response. Turned circuit breaker off to unit and unplugged DC fan motor. Powered unit on and found UI responding. Plugged fan back in and performed diagnostics mode. Found error 2-1 stuck key. Monitored test cycle and found unit completing cycle. Removed failed UI and installed new. Tested operation. All tested good, no water leaks present."
Near Temple, TX 76501
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new compressor kit to French door refrigerator from my prior diagnosis. Removed and replaced compressor using braising methods. Vacuumed unit down to -25 and charged with 4.68oz of R134a refrigerant. Reassembled and tested. Good frost pattern and air flow. All water connections were dry at time of service.
Near Manchaca, TX 78652
Scott
Job Details: 09/20/2019
DRYER WHIRLPOOL WET4027HW0
Near Austin, TX 78751
Wesley
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and replaced bad fuse in microwave to restore function. All checks good.
Near Salado, TX 76571
Arthur B.
Job Details: 09/20/2019
OVEN KITCHENAID KODE500ESS02 Arrived onside for customer complaint of wall oven getting keypad disconnected. Removed an replaced console assembly. Tested unit. All functions/features work as intended. No other issues found.
Near Austin, TX 78724
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “trim coming off of shelf and left pantry door not closing all of the way” complaint. Inspected unit and found left adapter of left pantry door faulty. Removed and replaced left adapter of left pantry door. Found lighted shelf front trim coming off. Removed and replaced lighted shelf. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site and replaced control board sent directly to customer by whirlpool. After replacement washer will now agitate and spin properly, ran a diagnostic cycle and it completes correctly. No water leaks from connections at time of service, job complete"
Near Canyon Lake, TX 78133
Brandon
Job Details: 09/20/2019
COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for customer complaint of unit not turning on at all, found blown fuse on left side module, I replaced fuse and tested unit, found capacitor on module failed and caused fuse to blow again, I replaced left side module, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
OVEN KITCHENAID KODT100ESS03 "Arrived on site for customer complaint of unit not heating properly in lower oven, I tested unit and found unit had high temperature then the set temperature. I calibrated unit, tested good."
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB02 Arrived on site and tested operation. Customer stated she would hear the noise when opening and closing fresh food door. Tested damper and found the motor making a loud rattling noise when opening and closing. Installed new diffuser and tested. Unit tests good. Job complete
Near Cedar Park, TX 78613
Jonathan S
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not dispensing crushed ice. Inspected unit and work area. Checked ice container and solenoid, found in right position. Tested dispenser and found dispensing crushed and cubed. Tested water dispenser. Tested ice several times with switching from cube to crush. Spoke with customer on possible scenarios that could have caused failure and what to do to avoid. All tested good, no water leaks detected.
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for unit not making ice. Upon arrival found ice stuck half way in mold. Ice stripper shorted out, replaced ice maker and tested good, no leaks on site"
Near Briarcliff, TX 78669
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job for complaints of temperature too cold. The area of question is in front of damper door.
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived to inspect dishwasher not washing.Ran diagnostics test mode and discovered the units pump and motor was not working.Removed and replaced the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78758
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found unit operating with overcooling in fridge occasionally. Found temps at 36 in deli drawer and 40 on shelves 8 degrees in the freezer. Adjusted defrost status and mullion status to be suitable for environment. Verified basic components are operating as designed. No parts replaced. All checks good after tune up. Advised customer on repair.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for unit that would not ignite. Tested unit. Unit had no spark ignition. Customer has no power to unit. Reset breaker. Ignition now works.
Near Austin, TX 78703
Wesley
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site and found recirculation pump hose disconnected. Repaired without parts. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVUB606DSS3 Arrived to inspect unit shutting off after 45 seconds of operation.Confirmed the complaint and removed and replaced the controls.Unit tested as designed.
Near Austin, TX 78738
Dona
Job Details: 09/20/2019
WASHER MAYTAG MHW7100DC0
Near Austin, TX 78727
Jonathan S
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 (JM) Arrived on site for microwave with chipped paint. Inspected unit and work area. Found dent on top left hand side of door. The paint chips inside were from microwave rack. I applied touch up paint and spoke with customer on user care guide.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for poor washing performance with dish washer . Found water valve not letting in enough water , which also caused wash motor to fail. Replaced valve and sump and motor . All checke normal , Nonwater leaks detected at time of service .job complete"
Near Austin, TX 78724
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325FNAE03 "Arrived on site for “light out, in freezer compartment” complaint. Inspected unit and found freezer light faulty. Removed and replaced freezer light. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test door fall. Test unit found broken pads, pulled unit out to replace/install rubber pad on unit, door not falling. Job complete"
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for unit that would not start. Tested unit to find operations were all normal. Venting in dryer is clean. Airflow to the outside is great.
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
RANGE AMANA AGR5330BAB3 "Arrived on site for “pots and pans sliding off cooktop grates” complaint. Inspected unit and spoke with Ed, at Tech Line(Ref# 7725917109). Grates are as designed,. No leaks detected, at time of service."
Near Austin, TX 78728
Andy
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator stuck filter. Tested and inspected unit and found I was able to remove and replace water filter. Spoke with customer on on use and care and practice for best performance. No repairs are needed. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found inner basket wobbling. Unit will need new inner basket and return with cam, gearcase and suspension. OF to R/S once parts is available. All water connections were dry at time of service.; ordrng 1 W11172199 (basket)"
Near Austin, TX 78753
Wesley
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived for no spark. Replaced spark module. All checks good.
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/20/2019
DRYER WHIRLPOOL MED6000XW0 "Arrived on site and found saved error code F4E4, F3E6, F4E3. found element has failed, after replacement dryer is now operating normally, job complete"
Near Austin, TX 78732
Andy
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator with door open alarm with doors closed at times, and lights not coming on when door is open at times. Tested and inspected unit and found pantry control has spillage in it and has failed as well as failed UI. No repairs are to be done at this time. No water leaks present at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite to install new ice bin along with LH/RH tracks from prior visit’s diagnosis. Removed and replaced all parts. Reassembled. Ice bin now sits well to new tracks. No other issues found. All water connections were dry at time of service.
Near Kingsland, TX 78639
James
Job Details: 09/20/2019
OVEN JENN-AIR JJW3830DP02 Arrived on site and installed new appliance managers. Tested operation and found unit working properly. Job complete
Near Austin, TX 78753
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace control for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and found unit cooling at 45 in fridge and 22 in freezer. Advised that sealed system would be repaired after speaking with CS and also advised that due to no deli UI lights harness would be replaced. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W11170612 (SIDE ADAPTER HARNESS) and 1 WPW10143759 (dryer)
Near Burnet, TX 78611
James
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived on site and tested operation. I found no faults in memory. I found valves humming at start of test and found the shut off valves at wall closed. Turned water on and u it filled properly. Placed unit into normal cycle to test operation and found unit functioning properly. Instructed customer of findings. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and found no power on display. Inspected connections at terminal block and found connector has failed. Replaced both wire nuts and power has returned, ran a diagnostic cycle to confirm all functions are operating properly. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS1 "arrived on site to install previously diagnosed and ordered parts. Due to the abundance of a mold substance all inside the unit and the bad dispenser door gasket, I removed and replaced the dispenser, the vent, door gasket, and lower ad middle rack spray arms. Placed the unit in diagnostics and tested and it operated as designed showing no error codes. Advised the customer of my repairs and made recommendations for cleaning the unit and to run some cleaner through the disposal as well. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 09/20/2019
DISHWASHER KITCHENAID KUDS03FTPA0 "Arrived on site for customer complaint of unit leaking and door falling down, found multiple leaks, one coming from motor, and one coming from water valve, and found link was needed I replaced all parts unit tested good.
Near Cottonwood Shores, TX 78657
James
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found freezer at 45 and fresh food at 54. Compressor would not start in test 4. I found inverter has failed. Installed new inverter and tested for proper cooling. Unit tests good. Job complete
Near Austin, TX 78745
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Arrived on job to replace freezer door. After replacement test operation. No leaks detected at time of service
Near Bee Cave, TX 78738
Robert
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaking. Found the drain blocked. Removed blockage and test flow. No additional leaks detected.
Near Round Rock, TX 78664
Paul
Job Details: 09/20/2019
DRYER WHIRLPOOL WED8540FW2 "(DZ) Arrived on site for dryer not heating or engaging. Performed diagnostics and found error codes F4E4 L2 voltage, F4E3 Restricted airflow. Gained access to unit and found thermal fuse open. Replaced thermal fuse and retested. All is now working as designed. Advised customer on having dryer ducting cleaned out and regularly cleaning lint as well. Call complete."
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 "arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=4 degrees and RC=39 degrees. Tested the ice maker with my jumper wire from points T-H and the unit harvested, but never dispensed water. I tested the water valve through points V-L and the IM dispensed water. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest and dispensed water into the tray. No water leaks observed during service, job completed."
Near Granite Shoals, TX 78654
James
Job Details: 09/20/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and tested operation. I found lid lock fault and lid is not closing evenly. I found top not sitting square to cabinet and lid is separating. Unit will need new lot, latch, cabinet and sound pads to repair. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (2 HOURS) and 1 W10676680 (cabinet) and 3 W10834527 (ABSORBER)s and 1 W11117421 (lid) and 1 W11307244 (LATCH) and 3 WP8564458 (absorber)s and 2 WPW10078270 (screw)s and 1 WPW10612925 (nameplate)"
Near Burnet, TX 78611
James
Job Details: 09/20/2019
DRYER MAYTAG MED5630HC0 Arrived on site and installed new blower wheel. Tested operation and found unit working properly. Job complete
Near Driftwood, TX 78619
Brandon
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters, control, and clip. After replacing all parts, unit tested good."
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for only dispensing crushed ice . Found ice bucket malfunction . Replaced bucket and all checked normal . Dispensing both crushed and cubes . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Paul
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0ES1 "(DZ) Arrived on site to install previously diagnosed parts. Installed front left and right burners, and rear left burner. Retested burners. All is working as designed.
Near Austin, TX 78727
Paul
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "(DZ) Arrived on site to diagnose a microwave that was not heating. Verified unit was getting power. Removed unit from cabinet and removed skin. Tested capacitor and found proper capacitance. When testing Mag found the wire terminals were loose and almost came off just by touching them, creating a bad mag connection. Unplugged terminals and retightened them. Reattached and found the connection much stronger. Reassembled and tested and found mag now turning on and heating. All is working as designed at this time."
Near , TX 78634
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator with the FC icing up badly again. I found the entire side of the FC from front to back and top to bottom covered in ice. The entire left side of the door was not sealing and was gapped. I removed all of the ice. I found the door closing properly and the door gasket contacting the chassis all the way around. I found the chassis to liner sealed. I suspect a warm air leak in the door due to the door liner being loose in a spot. The door needs to be replaced.
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
COOKTOP KITCHENAID KCGS950ESS02 Arrived to inspect front right burner not sparking.Confirmed the complaint and removed and replaced the cap kit.Tested the unit and unit tested as designed.Job complete
Near Austin, TX 78758
Andy
Job Details: 09/20/2019
WASHER MAYTAG MHW8000AG0 Arrived on site for washer water in gasket. Tested and inspected unit and found clogged drain holes. Cleaned out and tested. Found issues with pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site for customer complaint of unit having frost on freezer tracks, I found unit not sealing on top. I adjusted tracks and raised the freezer door, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher with moisture buildup on upper left side of unit by control.Make sure the door is sealing with the cabinet. This is usually caused by install issues.Uninstall and test unit then reinstall.Called Whirlpool Tech line and spoke with SCOTT.SR# 7725902048I uninstalled the unit from counter and adjusted the leveling feet.I noticed the customer has an eighth of an inch drop from the tile to the floor underneath contributing to the unbalanced unit.I left the dishwasher out and ran diagnostics test mode and unit did not leak.Customer will seek help for the floor repair, so unit fits in and works without leaking on the left side.Job complete."
Near , TX 78669
Andy
Job Details: 09/20/2019
DRYER MAYTAG MED8200FW2 Arrived on site for dryer still making noise. Found housing and exhaust pipe rattling. Made adjustments and added padding with no improvement. Ordering parts ordrng 1 WPW10211911 (HOUSING ) and 1 WPW10342188 (PIPE)
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a dented panel. Found control panel dented on upper left-hand side. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
DRYER MAYTAG MED3500FW1 Arrived onnsite and found some noise during cycling. Found noises within normal range. Rotation thud of drum once per rotwtion and some metal frame friction noise. Unit appears to have been dropped on front left corner. All else checks good. Used pads to reduce noise.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for unit that has warm sides. Found excessive heat coming from compressor, removed panel and found condenser motor not running, found voltage. Replaced fan and tested good. Advised cust to leave unplugged for a few hours to cool off"
Near Austin, TX 78739
Leonardo
Job Details: 09/20/2019
COOKTOP WHIRLPOOL WCG97US6DS00 arrived on site to test unit for left front burner not igniting. Test unit and found broken ignitor. Will only need one ignitor ordering 2 to make sure we order the correct one. ; ordrng 1 W10852959 (IGNITOR ) and 1 W11220380 (IGNITOR )
Near Manchaca, TX 78652
Leonardo
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site to test unit for light not coming on. Test unit and found bad light bulb. Replaced lightbulb with customers light bulb they had and light bulb burned out right away. Test unit and found shorted socket and control board. Replaced light bulb socket and board test unit and unit test god job complete.
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW0 Arrived on site and found unit operating as designed. Cleared errors of off balance load and recalibrated unit. All checks good. advised customer on use and care.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KSSO48QTX00 Customer informed me that she has water dripping out of the door. I went by to secure the ice dispenser door with foil tape. We will replace that door and the motor.; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Near Lakeway, TX 78734
Dona
Job Details: 09/20/2019
COOKTOP JENN-AIR JIC4430XS "Arrived on site for cracked cooktop, found customer had set a small bowl on the edge and it chipped a small piece off, then cracked all the way to back.
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found faulty thermistor and control. Removed and replaced thermistor and control. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for cooling issue and no water dispensing. Found with filter removed water would dispense,diagnosed faulty housing. Replaced filter housing tested water dispenser working. Defrosted evaporator and replaced thermistor per prev tech diagnosis,powered unit on checked air flow to fresh food good."
Near Austin, TX 78733
Tyler B.
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site for unit not closing door. Found upkeeps rack adjuster broken also found unit leaning forward. Corrected position and will need adjusters to complete repair Adjuster ordrng 2 WPW10546503 (adjuster)s
Near Temple, TX 76502
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not dispensing water. Found water valve not opening. Removed and replaced dual valve in RC section. Reassembled and tested water. Water now dispenses as designed. No other issues found. All water connections were dry at time of service.
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/20/2019
WASHER GE GTW460ASJ0WW "Arrived on site for “loud noise during spin cycle” complaint. Per my previous diagnosis, removed and replaced auger and agitator plate. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of noise. Found suspension weak tub movement causing noise. Order basket too out of round. ; ordrng 1 W10811960 (spin basket) and 1 W11130356 (suspension)
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and restored existing gasket to repair air gap. Unit is now operating as designed.
Near Austin, TX 78738
Luis
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for slushy ice then no ice. Ran diagnostics found weak water flow to reservoir,valve extremely hot, tested compressor found compressor would power on then shut itself off. Installed new water valve good pressure diagnosed unit will need compressor assembly job will need 2HRS ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10783194 (OVERLOAD) and 1 W10843121 (DRIER) and 1 WP2217224 (RELAY) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR )"