Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to inspect unit for noisy operation. Listened to unit for approximately 30 minutes. All operations were normal in sound levels. All water connections were dry. Notified builder via phone.
Near Austin, TX 78729
Andy
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not making ice at FC ice maker. Tested and inspected unit and found fill tube frozen due to failed control, also found issues with tube heater. Will need to replace both to complete repairs. Ordering control no water leaks present at time of service.; ordrng 1 W11036562 (UI)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose fridge not dispensing water and clicking noise in the back. Found three way valve clicking constantly due to failed main control board. Dispenser water not dispensing either. Ran diags and there was a blank screen on test 56. Replaced main board to verify failure of it. After replacing main board all works fine now. No more clicking noise and dispenses fine. No leaks detected.
Near Austin, TX 78729
Lou
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice dispenser motor and tested. The motor never came on. I checked the wiring harness at the bottom left hinge and found the wires broken. Wires were not broken at last service call. I advised the customer of my findings. I am ordering the left FC door in Black SS. No water leaks observed during service.; ordrng 1 LW11038917 (DOR-FIP BLACK SS)
Near Jonestown, TX 78645
James
Job Details: 07/31/2019
VENTHOOD KITCHENAID UXL6036YSS0 Arrived on site and tested for proper voltage to blower. I found voltage to be good but unit will only run low speed and will not operate on high. Based on the model provided the unit has a 1200 cfm internal blower assembly installed as an in line system in the attic. The proper inline blower system is model UXI1200D. Instructed customer of finding and due to having an in-line blower unit will require 3rd party repair. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived onsite for the refrigerator not closing and sealing properly. Ms stated there had been condensation on the door shelves bus it has gone away. I found all the doors sealing properly and closing as designed. The mullion heater is working. I found no frost or condensation anywhere. I explained to ms that the doors will start closing more flush when the corner of the gaskets flatten down and this will come with use and time. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/31/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake @ 350 degrees. My Preheat temp was 415 degrees. My next five readings were 430, 293, 372, 331, 352 for an average of 355 degrees. Unit is within the ten boa exit and ten below testing temp. I advised the builder of my findings. Job completed."
Near Austin, TX 78741
Leonardo
Job Details: 07/31/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for unit not heating correctly. Test unit and found melted board and over lay after self cleaning. Called safety team. Replaced board test unit and unit test good job complete.
Near Lago Vista, TX 78645
James
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID WRX735SDBM04 Arrived on site and tested operation. I found ice jamming in bin due to ice maker leaking. Installed new ice maker and tested. Unit tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 07/31/2019
DRYER LG DLEX7700VE "arrived on site to inspect dryer not turning on. Upon further inspection, I found that the unit was plugged in and when I pressed the power button, the unit came on. When I pressed start, the unit would shut off. Customer advised that the Unit operated the morning it was placed on the moving truck to transport to its current place. I removed the front panel and drum and tested the cutoffs, element, fuse, thermistors and belt switch and all tested good. I advised the customer that the unit will need a control and possibly the UI control. No lint observed during service, job completed."
Near McQueeney, TX 78123
Brandon
Job Details: 07/31/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit leaking, found leak coming from tub and gearcase. Ordering parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10006481 (gearcase) and 1 W10512161 (tub asm)"
Near Leander, TX 78641
James
Job Details: 07/31/2019
DRYER MAYTAG MEDX655DW Arrived on site and tested operation. I found unit heats properly but holds temp and only drops slowly. Used vent tested and found evidence of a restricted vent. Inspected vent at wall and found lint building up in vent. Instructed customer of findings. Recommended having vent in wall cleaned before returning unit to normal use due to fire hazard. Job complete
Near Spicewood, TX 78669
Paul
Job Details: 07/31/2019
WASHER MAYTAG MVWB880BW0 Arrived onsite for the washer that is leaking. I didn’t find any leaks in the diagnostics cycle but I did find the fill valve almost over filling the bleach and the fabric softener cups. Ms stated they used fabric softener and I advised diluting it with hot water before putting it in the dispenser cup. The fill valve needs to be replaced.; ordrng 1 C-NOTES
Near Austin, TX 78732
Scott
Job Details: 07/31/2019
ICE MACHINE WHIRLPOOL KUIC15PRXS3 "Ran diagnostics , all checked normal . Unit is not cooling . Ordering compressor ,evap, condenser , drier ,service port . ordrng 1 3HRS and 1 DRIER and 1 SERVICEPORT and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor) and 1 WPW10605286 (compressor)"
Near Cedar Park, TX 78613
Lou
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "arrived on site to inspect refrigerator frosting/condensation. Upon further inspection, I found that the RC door gasket is bad,y gapped and warped on the left side. I attempted to shape the gasket but due to it being pushed in so far near the bottom, I was unable to shape it. I am ordering the door as the gasket is molded into the door.No water leaks observed during service.; ordrng 1 LW10672972 (dor-fip SS)"
Near Austin, TX 78745
Leonardo
Job Details: 07/31/2019
MICROWAVE GE JVM1740SP1SS Arrived on site to test unit for unit not working. Test unit by heating water for 2 minutes 5 times and unit working as designed at this time. Could not duplicate problem at this time.
Near Seguin, TX 78155
Brandon
Job Details: 07/31/2019
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site to replace belt, unit is stacked and I could not replace belt be myself.; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Spicewood, TX 78669
Paul
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator with a damaged RH door. I found the door with an outer ding. I took pics. I found that I was sent with a LH door. Ordering W10919619 DOR-FIP.; ordrng 1 W10919619 (DOR-FIP)
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the unit is not working properly. The tenant advised that the unit is leaking water. Tested the unit and found the water leak is coming from the sump and motor. Replace the sump and motor and tested the unit. Also advise the customer to use dishwasher detergent. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF130PAHS0
Near Austin, TX 78738
Paul
Job Details: 07/30/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived onsite for the dryer making loud noise. I was able to stop a lot of the noise using dryer pads but there is still a vibration coming from the motor and blower wheel. Both need to be changed to complete service. Ordering c-notes.; ordrng 1 C-NOTES (SCHEDULE BACK TO BACK WITH 228236. CUSTOMER REQUEST PRO.)"
Near Austin, TX 78746
Robert
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on job for complaints of door not closing. Found shim missing not allowing door to close properly; ordrng 1 WP2183852 (shim) and 1 WP2201567 (shim)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for customer complaint of SxS refrigerator not cooling properly both section. When arrived, unit has been cooling properly for about 6 days. Customer advised that prior service company has been out and replaced HV control UI and thermistor. Called WPL techline J.K. SR#7725470607 and advised of all pass in diagnostics to replaced UI assembly. Removed and replaced UI assembly. Reassembled. Customer will monitor unit for next few days and see if issue arises. All water connections were dry at time of service."
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site dishwasher not drying dishes properly. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2019
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site for Improper temperatures. Found temps were 7 degrees warmer per section than settings. Will order new shelf temperature control; ordrng 1 W10807582 (cntrl-elec)
Near Austin, TX 78748
Robert
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace control. Replaced control same results need light and housing for filter leaks.; ordrng 1 W11194438 (HOUSING ) and 1 W11205083 (LIGHT) and 1 W11228131 (LIGHT)
Near Austin, TX 78750
Scott
Job Details: 07/30/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for surface light not responding to commands . And exhaust fan making a loud racket when on . Replaced control due to stuck light relay . Fixed light issue . Will need to order exhaust fan . Also got an air flow temp error code ,ordering exhaust sensor .need autho. ; ordrng 1 AUTHO and 1 W10163422 (thermistor) and 1 W10892388 (EXHAUST MOTOR)"
Near The Hills, TX 78738
Paul
Job Details: 07/30/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine that started making a loud noise again after we left on the previous visit and then turned completely off and will not power on. I found the control panel non-responsive. I found the external drain pump not passing neutral. The external drain pump needs to be replaced. Ordering c-notes & W10825875 PUMP.; and 1 W10825875 (PUMP)
Near Manor, TX 78653
Steve C.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for the unit will not dispense ice. Tested the unit and found the auger motor impeller will rotate But the nut is stripped. Found the unit will need a new divider, impeller, space, and the auger motor. All water connections were dry at the time of service.; ordrng 1 W11378860 (SPACER) and 1 WPW10309864 (divider)"
Near Leander, TX 78641
James
Job Details: 07/30/2019
WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. I found that the drain pump would not run properly and the control is not sending voltage. Unit also has long fill fault codes and the pressure switch is not recognizing water in tub. Unit has a failed control.; ordrng 1 W10625696 (cntrl-elec)
Near Austin, TX 78752
Joseph C.
Job Details: 07/30/2019
DISHWASHER GE GSD3800G00BB "Arrived on site for “unit will not power on” complaint. Inspected unit and found burned out power wire, inside door panel. Shut off power to unit, for safety. Wire harness is not listed in parts break downs from all sites checked. Service fee applies
Near Austin, TX 78754
Wesley
Job Details: 07/30/2019
MICROWAVE WHIRLPOOL NA UNKNOWN
Near Wimberley, TX 78676
Brandon
Job Details: 07/30/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for customer complaint of noise issue, found faulty gearcase.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/30/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site to diagnose washer not filling with water. Customer says it’s only the very first load this happens to and subsequent loads fill fine and work fine. No error codes. Customer hadn’t used washer for a while so I ran the first load and verified washer works just fine. When it failed there wasn’t any error codes. Ran unit again and still worked fine, informed customer of how the washer operates and what cycles to use. No leaks detected. Drain is secure."
Near Buda, TX 78610
Luis
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for ice build up in freezer. Opened freezer door found ice build in freezer,placed a flash light in freezer pointing towards door,found light at both corner hinge covers,found cabinet warped on right hand side under hinge causing cabinet to stick out further.
Near Spicewood, TX 78669
Paul
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for the refrigerator not functioning. Mr. stated the unit is working but it has multiple small issues. Mr. stated there is a water leak at the top on the inside of the unit, and the freezer LED light is not working. I found the icemaker part of the dual valve dripping. Need to replace the valve and fill tube. I found the LED’s in the RC a little dim and the FC LED out with the switch working. Ordering C-notes, WPW10341329 VALVE, W10815476 TUBE-WATER, W10790783 CNTRL-ELEC, & W11205083 MODULE. .; and 1 W10790783 (CNTRL-ELEC) and 1 W10815476 (TUBE-WATER) and 1 W11205083 (MODULE) and 1 WPW10341329 (VALVE)"
Near Georgetown, TX 78633
Lou
Job Details: 07/30/2019
DISHWASHER KITCHENAID KUDC10FXSS5
Near Kingsland, TX 78639
Cliff
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KSCS25INBL00 Arrived on site to diagnose a refrigerator that is not making ice. Found failed icemaker assembly. Icemaker will need to be replaced to complete repairs.ordrng 1 2198597 (icemaker assy)
Near Georgetown, TX 78633
James
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and tested operation. I found ice maker has water in tray but it is not freezing. I also found frost in freezer and inspected for air leaks. I was unable to locate any air leaks. Placed unit into diagnostics and found the ice box fan motor is not functioning. Accessed fan and found motor had locked up. Called tech line and spoke to Robert #7725477603 to document findings. Unit will need ice box fan motor repacked tomrepair; ordrng 1 W10865318 (fan)
Near Austin, TX 78717
Lou
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "arrived on site to inspect refrigerator icing up in the freezer section. Upon further inspection, the customer advised that the freezer has ice on the side ad he opened the door and showed me. There was a small patch of frost/ice on the right side of the cabinet and on the shelf of the door. I found that the gasket is resting on the bottom hinge of the freezer door and is creating a small gap which is allowing warm air into the FC section. Also, the bottom portion of the FC door gasket it sagging. I advised the customer of my findings. I am ordering the FC door in white and (6) six washers. Office to schedule return service. No water connections to the unit. ; ordrng 1 LW10599407 (dor-fip WHITE) and 6 WP489467 (washer)s"
Near Manor, TX 78653
Steve C.
Job Details: 07/30/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit has a burning smell. Tested unit and found the power cord l1 side shorted. It also affected the terminal block. Replace the terminal block and the terminal block hardware. Advise the customer that the power cord will not be covered under warranty. The vent checks good.
Near Austin, TX 78732
Paul
Job Details: 07/30/2019
DRYER GE GTD42EASJ0WW Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the drum bulb and tested it. The unit is working as designed. Call complete.
Near Austin, TX 78759
Wesley
Job Details: 07/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onnsite and found unit unable to enter diagnostics. Ordering control panel to repair. Returning with blower in case of failure. All else checks good. ; ordrng 1 W11105004 (CONTROL PANEL)
Near Marble Falls, TX 78654
Cliff
Job Details: 07/30/2019
RANGE GE JBS60DKWW Arrived on site to diagnose a range that is overheating. Found internal contacts and left front infinite switch permanently closed. Freed contacts inside switch and tested unit. Found all is functioning properly at this time and no further repairs are needed.
Near Paige, TX 78659
Steve C.
Job Details: 07/30/2019
RANGE GE JB750FJ5DS Arrived on site for the unit left front burner will not turn on. Tested the unit and found the left front element has shorted and no continuity. Replace the element and tested the unit. Unit worked properly and job complete.
Near Lakeway, TX 78734
Brandon
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site to replace door, found wrong part inside box, ordering door again. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 LW10651576 (dor-fip)"
Near Austin, TX 78737
Brandon
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to replace tub and basket with Ron, after we replaced parts, unit tested good, no leaks at time of service."
Near Wimberley, TX 78676
Brandon
Job Details: 07/30/2019
DRYER MAYTAG MEDC400VW0 "Arrived on site for customer complaint of unit not starting found faulty door switch, I replaced switch unit tested good.
Near Austin, TX 78737
Ron
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Installed new tub assembly along with the stator and rotor with assistance from Brandon, washer tested good. Confirmed no water leaks all connections are dry."
Near Bertram, TX 78605
Cliff
Job Details: 07/30/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site today goes a dryer that is not completing cycles. Found communication issue between main control and user interface. Both parts will need to be replaced to complete repairs. Office will need to set return date due to part availability.; ordrng 1 W11350214 (CONTROL) and 1 W11351728 (CONSOLE)
Near Georgetown, TX 78628
Joel G.
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to install parts I previously ordered. Replaced controls but also noticed doors not closing now. Found mullion and top cabinet not flush causing an air leak and freezer door faulty also which could’ve been from water leaking leaking into door, thawing out fridge and causing water to migrate and cause door to not close properly anymore.
Near Buda, TX 78610
Luis
Job Details: 07/30/2019
FREEZER WHIRLPOOL WRF555SDFZ08 "Arrived on site for ice build up in freezer. Found frost formation on left side of freezer. Checked door seal good,added adhesive between liner and cabinet gaps."
Near Austin, TX 78704
Wesley
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and found frozen Evap in fridge. Found torn right door gasket. Ordering gasket and returning with control and Evap cover. Customer is defrosting unit. ; ordrng 1 W10917313 (gasket-dor)
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site and tested temperatures. I found freezer at 5 degrees and fresh food at 37. I found the crisper drawers at 30 degrees. Thermistors and damper test good. Inspected unit for air flow issues and found foam obstructing both return air vents. I also found a container against the diffuser for the damper. Cleared vents and instructed customer on air flow of unit. Job complete
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found that the ice auger is skipping off of drive motor coupler. Inspected bun and found auger shaft has stripped and has a lot of play in it. Installed new bin and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WFC150M0EB3
Near Round Rock, TX 78681
Andy
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF532SMBM00 "Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal, no water leaks present at time of service.
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WFC150M0EB3
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/30/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice condition. Found Noisey pumps not operating properly. Replaced . Observed new slab completed. All water connections were dry.
Near Austin, TX 78759
Wesley
Job Details: 07/30/2019
OVEN GE JGB860SEJSS Arrived on site and found unit operating with failed light relay on control. Replaced control. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Ron
Job Details: 07/30/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived onsite for f2e2 error code dishwasher was non- responsive / performed rest still received f2e2 / confirmed control board activated drain pump with console disconnected after a power cycle with door open and closing after several seconds. Installed console resolved issue completely / dishwasher passed test mode with no problems / confirmed no leaks
Near Cedar Park, TX 78613
Lou
Job Details: 07/30/2019
FREEZER KITCHENAID KRFF507ESS01 "arrived on site to inspect refrigerator ice build up. Upon further inspection, I tested temps in the FC=10 degrees & RC=39 degrees on a setting of 33 degrees. I found that the RC doors were not level badly rubbing at the top inner corners. I adjusted the hinges and separated the doors so they no longer rub. I found that the crisper drawer was not pushed in all the way as it wouldn’t go any further. I removed the drawer and found a large amount of ice built up on the RC evaporator cover. I advised the customer that I would have to reschedule and come back and they would need to unplug the unit at least 48 hours before I returned to allow the ice to defrost. I also found that the unit was not leveled at the time it was installed. I had the customer read/sign the Waiver of damages from defrosting the refrigerator and advised them to place towels around the unit to absorb any water that may leak from the drain pan. I will return with the RC Evap harness, d
Near Bastrop, TX 78602
Steve C.
Job Details: 07/30/2019
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site for the unit is not making ice. Tested the unit and found the condenser motor and grid cutter are defective. Replaced the parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78727
Scott
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer not draining . Found drain was humming . But not draining . Tool pump off and found piece of metal sucking blades . Removed obstruction and ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78735
Leonardo
Job Details: 07/30/2019
DISHWASHER GE GSD3360KSS Arrived on site to replace parts. Replaced parts test unit and unit test good job complete.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/30/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site for the unit is creating frost buildup inside the unit. Tested the unit and found a small gap between the gasket and the liner on the top left corner. Use a heat gun to expand the gasket. Unit works properly and no water connections to the unit.
Near Elgin, TX 78621
Steve C.
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for the unit left front burner will not turn on. Found the element has no continuity. And also the switch is defective. Replace both parts and tested unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Lou
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect rust on the RC & FC doors. Upon further inspection, I did find some rust on both doors. As I removed the RC door from its packing, I found a large dent on the right side of the door. I removed the FC door from its packing and it was good. I removed and replaced the FC door and gasket ad tested ad it is operating as designed and sealing good. I advised the customer that I would have to order another door and it will take approximately 6-8 weeks for it to come in. I am ordering the RC door SS as office to schedule return service. No water leaks observed during service.; ordrng 1 13107554SQ (dor-fip ss)"
Near San Marcos, TX 78666
Brandon
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for spring replacement, unit tested good."
Near Austin, TX 78735
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 07/30/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found dryer is rattling during operation, disassembled dryer and added sound pads under motor mount. Added two more self tapping screws to the left-hand side of the motor mount. Added sound pads underneath fan blade shroud, and around vent pipe that exits through rear bulkhead. This represents all of the motor contact points to the cabinet on the dryer. After reassembling noise has stopped, any further rattling will need to be reported to tech line. Removed interior lint and requested that customer have vent to exterior cleaned, job complete"
Near Austin, TX 78703
Wesley
Job Details: 07/30/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and installed latch. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to repair unit for door not operating properly. The left door pad had broken and fallen off which was causing the door to drop quickly. Installed two new door pads and tested. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details: 07/30/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the display was blank. I pressed the keys on it and they made their beeping noise, nothing happened. I turned the power off at the breaker then back on and the display came on but had lines running through it. I tested it on Bake @350 degrees and it heated as designed, but the lines did not go away. I contacted Techline and spoke to Cathy and I advised of the situation. I advised her that the customer moved into the home in June 2019 and the first unit did the same thing with the blank display and whirlpool replaced it. Now this is the 2nd unit and it’s doing the same thing. Cathy advised to checked voltage at the console and i got 14VDC. Checked voltage to the unit and got 244V. Cathy advised to replace the console and provided File #7725475476. I advised the customer of my findings and am ordering the console. Office to schedule return service. ; ordrng 1 W11351998 (CONSOLE)"
Near Lorena, TX 76655
Al
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got a latch error and UI stuck error code from unit.Ordering W11106748 console and will return with the control and latch. Needs more work.; ordrng 1 W11106748 (CONSOLE )
Near Buda, TX 78610
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for unit not washing. Test unit and found unit not spraying water due to spray arms being clogged. Cleaned spray arms test unit and unit test good job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for lights flashing and control is beeping. Found that the start pad is failing. Replaced control panel and control board. All water connections are dry.
Near Austin, TX 78736
Robert
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site and inspected washer/dryer and found the lid lock has failed, replaced lid lock and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Andy
Job Details: 07/30/2019
REFRIGERATOR IKEA ISF25D2XBM01 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 07/30/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found error code for restricted airflow, Removed vent hose and found that airflow exiting dryer is good. No lint found in vent hose. Vent exit on exterior of home is on the roof and can’t be accessed/inspected. Recommended to customer that vent be cleaned by a service to correct issue. No lint found at time of service, job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
WASHER AMANA NTW4516FW2
Near Austin, TX 78704
Wesley
Job Details: 07/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site and found unit operating with broken ground. Repaired cord with miscellaneous. Unit is now operating as designed. Advised customer on findings.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/30/2019
DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to diagnose dishwasher door rubbing when closing. Rubs a bit on the side mount screw hole cover but closes just fine. Door cannot be adjusted sideways. Took off cover and doesn’t run at all. Informed customer they can take it off if minor rubbing bothers them or to leave it on and minor rubbing will remain but doesn’t affect function of the dishwasher. No leaks detected.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced icemaker diagnosed on previous visit, after replacement disconnected power to fridge to reset control. After reset ran test 57 and icemaker cycled properly. Ran test 45 and it filled properly. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site and bubble solutioned all connections From wall to regulator connection and did not find any leaks. Disassembled cooktop and bubble solutioned all connections inside of cooktop and did not find any gas leaks. Could not duplicate reason for a service call. No gas leaks found, job complete."
Near Austin, TX 78750
Scott
Job Details: 07/30/2019
REFRIGERATOR GE GSS25QSTASS Arrived on site to replace IM and auger motor . Found ice building up even tho IM is turned off . Getting weak air flow in fresh food . Ordering diffuser air kit . Will need more autho .; ordrng 1 AUTHO and 1 WR49X10091 (aasm cover ff inlet)
Near Georgetown, TX 78633
Joel G.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher or heating. Ran diags. Found loose wire at element. Noticed rinse aid empty and informed customer. I also informed customer that this plastic tube will not dry 100% sine plastic retains lots of water and plastic ware will also not dry all the way. This is completely normal but rinse aid can make it better. Customer understands. No leaks detected.
Near Austin, TX 78727
Scott
Job Details: 07/30/2019
DRYER MAYTAG MEDB835DC4 Arrived on site for dead dryer . Checked in coming voltage at terminal block . Found breaker had tripped . Flipped breaker and unit is now running and heating . Did also run air flow check . Found some air flow restriction . Recomend getting vents cleaned . Also recommend getting some pavers or extending slab so dryer can sit properly . No lint build up in unit at time of service . Job complete .
Near Wimberley, TX 78676
Brandon
Job Details: 07/30/2019
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser and gasket, ordering gasket and dispenser.; ordrng 1 8269259 (gasket,vent) and 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10224431 (dispenser)"
Near Austin, TX 78738
Brandon
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not turning off unless you open the door, found faulty timer, I replaced timer, unit tested good."
Near New Braunfels, TX 78130
Luis
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for deli drawer glides off shelf assembly. Found rivets on left side for shelf still present but glide disconnected from shelf no physical or misuse of operation diagnosed faulty manufacture process of rivets to glide,right side appears glide is about to fail also due to same issue of manufacture defect. Installed new shelf tested drawer operation unit working as designed. Repair covered under AUTHO
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace main control, you are right, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/30/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to make repairs and contact LG tech line. Spoke with Tony at LG and he advised we must spray down entire sealed system with food safe bubble leak detector, after pressurizing it up to 200 psi to detect leak. Piercing valve and refrigerant bubble leak solution will be needed to follow tech lines instructions. Office to research food safe bubble leak detector and bullet piercing valve.File# tcc190729079438; ordrng 1 NEED (BULLET PIERCING VALVE) and 1 RESEARCH (FOOD GRADE BUBBLE LEAK DETECTOR)"
Near Austin, TX 78744
Leonardo
Job Details: 07/30/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced door and gasket. Replaced both parts test unit and unit test good job complete
Near Hutto, TX 78634
Joel G.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Near Austin, TX 78722
Joseph C.
Job Details: 07/30/2019
WASHER MAYTAG MVWC465HW2 "I’ve done on site for “not washing clothes properly” complaint. Inspected unit and found no codes or erratic behavior. Ran full cycle and unit filled and drained as designed. Instructed customer to avoid “Normal” cycle, as this provides lowest water setting. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76501
Joel G.
Job Details: 07/30/2019
REFRIGERATOR LG LFXS24623S/00 "Arrived on site to install parts ordered by 1st tech out. Replaced, updated main board using jig software, pulled deep vacuum, no leaks per vacuum test, recharged on the high side and verified no water leaks at time of svc call. Unit isnt hooked to water. Customer to monitor for first few days before putting food in unit."
Near Granger, TX 76530
Thomas L.
Job Details: 07/30/2019
WASHER WHIRLPOOL RTW4516FW1 Arrived on site for Noisey operations. Found that the drive-pulley was rubbing against guard. Found that the shaft nut was almost off allowing the pulley to drop against guard. Removed guard and corrected loose drive nut. Reinstalled guard and tested. The unit is still very noisy and agitation and the lid lock is intermittent. Install the new lock and it is electrically failed. ; ordrng 1 W11307244 (LATCH)
Near Kingsland, TX 78639
Cliff
Job Details: 07/30/2019
DRYER GE GTD45EASJ0WS Arrived on site to replace belt for dryer. Replaced part and tested unit. Found all is functioning properly at this time.