Near Hewitt, TX 76643
Dylan T.
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT730PAHB0
Arrived on site customers complaint was unit would not wash thought it was a bad subassembly replace the part ran the unit no leaks all lines are dry
Near Manor, TX 78653
Scott
Job Details:
10/29/2019
RANGE WHIRLPOOL WFC150M0EB4
Arrived on site for f9 error code . Checked voltage at terminal block after checke in breakers . Found outlet is dropping a leg . Advices to have electrician check outlet and breaker . Job complete .
Near Pflugerville, TX 78660
Cliff
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDF540PADW0
Arrived on site to diagnose a dishwasher with odor complaint. Tested all parts and components and found no mechanical failures at this time. Advised customer on best procedures for washing and cycling unit to prevent odors from occurring. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78735
Robert
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL KSSS48QJX00
Arrived on job for complaints of no ice and rust in ice bin. Confirmed the rust. Checked on availability of complete ice bin and individual parts now available called parts to check other availability and none available.
Near Austin, TX 78759
Cliff
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW85HEFW1
Arrived on site to diagnose a washing machine that is immediately turning off after power is pressed. Reset control through diagnostics and found unit is now working properly. No further repairs are needed and no leaks were found at time of service.
Near Buda, TX 78610
Robert
Job Details:
10/29/2019
DISHWASHER MAYTAG MDB8959AWW5
Arrived on job for complaints of leaking. Ran test no leaks detected separate door and checked for signs of water none remove kick plate and checked underneath.
Near Austin, TX 78732
Andy
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KSSC42QVS02
Arrived on site for refrigerator not making ice again. Tested and inspected unit and found ice maker has failed. Ice maker is still under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78725
Joseph C.
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDF330PAHB2
"Arrived on site for “start button not operating” complaint. Per my previous diagnosis, removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78722
Joseph C.
Job Details:
10/29/2019
MICROWAVE KITCHENAID KOCE507ESS09
"Arrived on site for “inverter failure/not connected” complaint. Inspected unit and will need to remove and replace magnetron and inverter, simultaneously. ; ordrng 1 W11325604 (INVERTER)"
Near Austin, TX 78748
Luis
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFF2558VEW2
Arrived on site for cooling issue. Found freezer evaporator incased in ice diagnosed unit not entering defrost due to faulty control. Installed a new main control unit will run through normal defrost operation.
Near Austin, TX 78745
Leonardo
Job Details:
10/29/2019
VENTHOOD UNKNOWN UXD8630DYS5
Arrived on site to replace motor and switch. Replaced both parts test unit and unit going up and down. Test fan and found fan not working. Will order new fan W10849492 office to reschedule will need 2 hours 2 man job ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 2MANJOB (2 MAN JOB ) and 1 W10849492 (BLOWER )
Near Austin, TX 78748
Kevin
Job Details:
10/29/2019
RANGE WHIRLPOOL WFG505M0BS3
"Arrived on site and replaced control board diagnosed on previous visit, after replacement oven light will now work properly, job complete"
Near Austin, TX 78703
Wesley
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL JDB8910AWS
Arrived onnsite and replaced handle Also found a fried relay on board preventing any operation. ; ordrng 1 WP99002827 (cntrl-elec)
Near Wimberley, TX 78676
Brandon
Job Details:
10/29/2019
COOKTOP WHIRLPOOL GCI3061XB01
"Arrived on site to replace fan motor, after replacing, unit tested good."
Near Temple, TX 76502
Dylan T.
Job Details:
10/29/2019
ICE MACHINE KITCHENAID KUID508ESS2
Arrived on site customer complaint was ice machine was not working properly found out the cap on the bottom of the fill container it was loose and tripping all the water out of the container tighten the lid ran the unit she’s going to call back if she has anymore problems all lines are dry
Near Manor, TX 78653
Scott
Job Details:
10/29/2019
DISHWASHER KITCHENAID WDF530PAYB3
"Arrived on site ,replaced heater element . Ran diagnostics all checked normal .no water leaks detected at time of service . Job complete ."
Near Austin, TX 78701
Wesley
Job Details:
10/29/2019
MICROWAVE KITCHENAID KMHC319ESS2
Arrived onnsite and repaired microwave by replacing mag cap and diode. Now unit is quiet and heats properly. All checks good.
Near Georgetown, TX 78626
Al
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Arrived to inspect unit ice issues.Tested unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Marble Falls, TX 78654
James
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
Arrived on site and found dispenser door would not latch. I found spring has broken and housing damaged where spring clips in. Installed new dispenser and tested operation. Unit tests good. Job complete
Near Austin, TX 78737
Kevin
Job Details:
10/29/2019
OVEN WHIRLPOOL WOS51EC0HS00
"Arrived on site and found customer is experiencing time jumping, not staying connected to Wi-Fi, and other general overall functions not working correctly. Spoke with tech line and they said this is all due to a software update that is needed, software update has not been finalized yet and may not be until December. Until this time oven is expected to not work properly SR7726232796"
Near Belton, TX 76513
Dylan T.
Job Details:
10/29/2019
WASHER MAYTAG MVWX655DW1
Arrived on site customer complaint was unit would leak underneath the unit Found the drain pump was leaking replace the part ran the unit no leaks all lines are dry
Near Horseshoe Bay, TX 78657
James
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KSSO42QTX04
Arrived on site and tested operation. Customer stated that the ice does not drop into ice bin. I found ice maker turned off and turned it back on. Ice maker began to cycle and dropped all ice cubes into bin. Tested dispenser and found ice dispensing properly. All functions test good at time of service. Job complete.
Near Jonestown, TX 78645
James
Job Details:
10/29/2019
VENTHOOD WHIRLPOOL UXL6036YSS0
Arrived on site and tested operation. I found high speed selection is not functioning. Tested switches and found to be good. Tested continuity of motor and found resistances out of range for the windings. Called tech line and spoke to Bruce #7726226448. Issue with fan may be in the wiring to the motor. Blowers are installed in the attic and third party will have to verify wiring at blower
Near Taylor, TX 76574
Thomas L.
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Arrived on site for no cool condition. Found that the unit has no cooling capacity at all. Removed and replaced failed compressor. No water is hooked up to this unit. Unit will need ample time to reach normal operating temperatures.
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/29/2019
DISHWASHER GE GDT695SGJ2BB
Arrived on site for unit leaking water. Found that the main wash motor is leaking. The leak has ruined the insulation at the front of the unit and the customer would like that to be replaced as well as the pump; ordrng 1 WD01X23983 (INSULATION)
Near Austin, TX 78741
Kevin
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW75HEFW0
"Arrived on site and found control panel is unresponsive, replaced control panel and all function has returned to washer no water leaks from connections at time of service, job complete. see sticky note"
Near Austin, TX 78751
Wesley
Job Details:
10/29/2019
DISHWASHER IKEA IUD8500BX0
Arrived onnsite for DW sump and motor. Repaired leak from diverter valve. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."
Near Horseshoe Bay, TX 78657
James
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KBFS20EVMS8
Arrived on site and installed new ice maker and harness. Tested operation and found unit working properly. Instructed customer that the first 2 ice cycles should be tossed out before using ice. Job complete.
Near , TX 78132
Richard
Job Details:
10/29/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived onsite for the oven time jumping 5mins a week. Called tech line and they stated not to replace any parts and that they are coming out with a new software update. But tech line has no idea when it will come out. Tech line also stated that there will be a service pointer coming out as well about the time jump issue. At this point there is nothing we can do to fix the issue. Complete.
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00
"Arrived on site to install previous diagnosed part. Removed failed damper control and installed new. Tested unit, all tested good. No water leaks present.
Near Pflugerville, TX 78664
Scott
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT970SAHV0
"Arrived on site for no power to dishwasher . Checked outlet ,got good voltage . Found power cord wasn’t installed properly , one of the wires had fallen out of nut . Reconnected and checked other lead . Both are making euchre contact . Ran diagnostics test . All checked normal . No water leaks detected at time of service .job complete ."
Near Austin, TX 78701
Wesley
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Arrived on site and replaced dented door. All checks good.
Near Austin, TX 78723
Scott
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05
Arrived on site for temp issues .found frost building up in freezer . Will need to order both sliders door not closing properly . No water racks detected at time of service . Please call to set return .; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Marble Falls, TX 78654
James
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFI2568AEB
Arrived on site and installed new control and washer. Tested operation and found unit working properly and only needed one washer to raise door to proper height. Job complete
Near Austin, TX 78734
Andy
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KSSC48QTS00
Arrived on site for refrigerator not operating properly. Tested and inspected unit and found failed inverter. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Brandon
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived on site to replace fresh food fan motor with harness, unit tested good after replacing part.
Near Canyon Lake, TX 78133
Richard
Job Details:
10/29/2019
DISHWASHER AMANA ADB1400AGS1
Arrived onsite for the dishwasher door not closing properly. Upon inspection found no issues with the door. Both springs and plastic clips are good and in place. There is no door noise when opening and shutting the door. Tested dishwasher and works good and no leaks coming from the door. Dishwasher is working to manufacture specs. Complete.
Near Georgetown, TX 78626
Al
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived to inspect dishwasher not drying properly.Ran diagnostics test mode and all checked as designed.Customer instructed on purging the hot water and use of rinse agent for better drying results.Unit works as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Paul
Job Details:
10/29/2019
REFRIGERATOR LG LFXS29766S/01
"Arrived onsite for the refrigerator freezing product in the RC, the fan constantly running, and the lights not turning off in the RC. Mr stated the ice and water dispensers are not working either. I checked the door switch circuit for the RC at the main control and found the door switches not working correctly. This was also causing the dispensers and the fans to not function correctly. Mr had replaced the right side reed switch. I tested the circuits at the door switches using a magnet and the switches worked as designed. I remounted the left side hinge cover correctly and the lights worked properly. I did a power reset on the controls and tested the unit. The fans, lights, and dispenser functions were all working as designed.
Near Austin, TX 78746
Luis
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFC704FPS01
"Arrived on site for no cool. Compressor not running,fans running,removed unit from enclosure found clicking noise from relays on main control,installed a new main control. Clicking noise no longer present fans running compressor is not powering on,checked windings found all windings reading different run to start 08,run to com 26 and start to com 14 diagnosed failed compressor. Ordering a new compressor assembly and Orion Incase Orion hat comes with compressor is wrong. Job will need 2HRS; ordrng 1 2HRSFORREPAIRS (2 HRS FOR REPAIRS ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11025999 (COMPRESSOR ) and 1 W11336586 (CONTROL ORION) and 1 W11336586 (DRIER)"
Near New Braunfels, TX 78130
Richard
Job Details:
10/29/2019
REFRIGERATOR IKEA IX5BBEXDS01
Arrived onsite for refrigerator door making a noise when opening. Installed new right hand door and door tested good and noise is gone. Complete.
Near Lakeway, TX 78738
Brandon
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
"Arrived on site for customer complaint of unit frosting inside freezer section. Found evidence of door being cracked open, customer stated it happened after they got the ice out and left for a camping trip and when they returned they noticed the frost. Instructed customer to defrost unit for 24 hours with doors open.
Near New Braunfels, TX 78130
Richard
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
Arrived onsite for the refrigerator temperature issue. Customer stated that everything went back to normal on Saturday. Ice maker started to make ice and refrigerator is cooling. Upon inspection found that the ice maker is making good ice and check temps. Refrigerator temp reading 37.5 degrees and freezer reading 2.5 degrees. The temperature issue has been resolved at this point. Advised customer to monitor. Complete.
Near Canyon Lake, TX 78133
Richard
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFC604FSS01
Arrived onsite to install new parts ordered. Installed new left hand door and transferred all dispenser components and UI. And replaced ice maker. Door tested good and ice maker did a harvest and filled. Complete
Near Manor, TX 78653
Scott
Job Details:
10/29/2019
MICROWAVE WHIRLPOOL WMH31017HS3
"Arrived on site,replaced wrapper . Reinstalled MW . Job complete ."
Near Austin, TX 78721
Joseph C.
Job Details:
10/29/2019
MICROWAVE WHIRLPOOL WMH31017AS4
Near Austin, TX 78758
Cliff
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02
"Arrived on site to replace sealed system components for refrigerator. Replaced compressor, access valve, and filter dryer. Tested unit and found compressor started and ran and unit held vacuum during repair. No further repairs are needed and no leaks were found at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/29/2019
MICROWAVE GE PT970SR2SS
Arrived on site for microwave combo unit not heating. Customer stated that turntable would not turn and will not heat. Performed diagnostics mode and tested switches assembly. Found monitor switch stuck in closed position. Removed switch and found spring worn and not raising button in switch. Removed failed switch and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78738
Andy
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site for refrigerator leaking water. Tested and inspected unit and found failed drain tube. Removed failed part and replaced with new. Removed all ice buildup from unit. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Robert
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on job for complaints of doors not level. Customer also noticed dent in left refrigerator door took pictures. ; ordrng 1 W10815695 (dor-fip ss) and 1 W11163783 (CLOSER)
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived on site for dishwasher leaking. Inspected unit and work area. Removed toe Plate and found water on left hand corner and insulation was wet. Inspected spray arms and found no separation and minor blockage on spray holes. Removed door panel and found no signs of water inside door. Performed diagnostics mode and monitored test cycle. Ran through a normal wash cycle and monitored rinse and wash cycle and found unit did not leak at time of service. Spoke with customer on possibles of leaks. At time of service unit tested good and no water leaks detected.
Near Dripping Springs, TX 78620
Luis
Job Details:
10/29/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00
Arrived on site for no power issues. Ran diagnostics with tech support per tech support need to replace pumps and flow meter order all recommended parts per tech support File #7726233325; ordrng 1 W10661079 (PUMP) and 1 W10661084 (METER) and 1 W10661744 (REGULATOR) and 1 W10661794 (VALVE)
Near Austin, TX 78732
Andy
Job Details:
10/29/2019
WASHER KENMORE 11047798800
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Wesley
Job Details:
10/29/2019
WASHER MAYTAG MVWX655DW1
Arrived on site and found good suspension and straight shaft. Found basket warped. Replaced basket and unit now operating as designed. All checks good. Advised customer on repair.
Near Austin, TX 78732
Andy
Job Details:
10/29/2019
REFRIGERATOR JENN-AIR JS42PPDUDB01
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. ;
Near Hutto, TX 78634
Paul
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00
"Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, filter drier, and installed a service tap. I charged the refrigerant system with 4.8 oz’s of R134A. I tested the unit and found it working as designed. Call complete."
Near Marble Falls, TX 78654
James
Job Details:
10/29/2019
FREEZER FRIGIDAIRE fffh21f4qw0
Arrived on site and tested operation. I found temp at top of unit is 61 degrees and 30 degrees at the bottom. Removed lower drawer and found that the evaporator is completely frozen over. Unit will need to thaw due to the amount of ice build up at the bottom of the evaporator and unit. I will return with the parts to correct defrost issue.
Near Buda, TX 78610
Leonardo
Job Details:
10/29/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details:
10/29/2019
DISHWASHER GE CDT845P2N1S1
"arrived on site to inspect dishwasher not completing cycles. Upon further inspection, I placed the unit in diagnostics and checked for error codes and there were none. I continued with testing and the unit operated as designed. When I went to drain the water from the tub, the drain pump sounded as if it were grinding and it wasn’t draining the water out. I am ordering the drain pump and scheduled return service I us3d my wet vac to get the water out of the unit. No water leaks observed during service.; ordrng 1 WD19X25461 (DRAIN PUMP ASM )"
Near Georgetown, TX 78626
Lou
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00
"arrived on site to install previously diagnosed and ordered parts. Per previous tech diagnosis, I removed and replaced the UI control and both RC door gaskets. Using my heat gun, I shaped the gaskets and verified they were sealing properly. Unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Richard
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Sr# 7726228856. and they stated to replace the compressor. Ordering compressor and dryer. Sealed system tech needed for repair. 2HR needed for repair. Also customer was having issues with the lights not coming on in the freezer and refrigerator. Upon inspection of the led module in the freezer found that the light was barely working. I replaced the led control board and led lights tested good and working good. Light issue has been resolved. ; ordrng 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 CNOTE (2HR IS NEEDED FOR REPAIR. ) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78705
Luis
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFC604FSS01
"Arrived on site for compressor failure. Powered unit on compressor not powering on,checked cordon control that is included with compressor,wrong Orion control harness’ do not match ordering Orion control job will need 2 hrs for repairs; ordrng 1 2HRSFORREPAIR (2 HRS FOR REPAIRS ) and 1 W11336586 (CONTROL ORION)"
Near Georgetown, TX 78626
Jonathan S
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW7500GC2
"Arrived on site for washer intermittently not allowing to start cycle. Performed diagnostics mode and found fau,t code F5-E1 lid lock fault. Performed encoder test and all keys passed. Found failed door latch.
Near Leander, TX 78641
Lou
Job Details:
10/29/2019
REFRIGERATOR LG LFXS24623W/00
"arrived on site to inspect refrigerator no cool. Upon further inspection, I checked temps in the FC=63 degrees & RC=64 degrees. I removed the Evap cover and found the evaporator dry with no frost pattern. Verified the functions of the fans. Checked amp reading to the compressor and found it to have .41amps. I completed the sealed system checklist and advised the customer of my findings. I am ordering the compressor, access valve, drier, CNOTE-JIG & CNOTE-2HR JOB. Office to schedule return service. No water leaks observed during service.; ordrng 1 4J00977P (ACCESS PIPE) and 1 5851JA2008V (DRIER ASSEMBLY ) and 1 ADH73150210 (DRYER) and 1 CNOTE (JIG) and 1 CNOTE (2HR JOB) and 1 TCA38091801 (COMPRESSOR ASSEMBLY ) and 1 TJ90SF8404 (ACCESS VALVE )"
Near Austin, TX 78734
Andy
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MSD2756GEB
Arrived on site for refrigerator tripping breaker. Found that unit is on GFCI outlet and that unit works properly with plugged into non GFCI outlet. Informed customer that it is not recommended that unit be plugged into GFCI outlet or outlet with GFCI breaker.. No water leaks present at time of service.
Near Killeen, TX 76543
Al
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KBFC42FTS02
"Arrived to inspect built in refrigerator temperature issues.Took off top cover and exposed the compressor that was running non stop.The compressor was burning hot to the touch.Did the SS checklist and called CS to approve the findings of the diagnoses.CS assisted me in ordering the necessary parts to complete the repair.Compressor, UV drier, access valve, 2 man, 4hours. ordrng 1 CNOTE (2MAN) and 1 CNOTE (4HOURS) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 W10841139 (COMPRESSOR )"
Near Cottonwood Shores, TX 78657
James
Job Details:
10/29/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA
Arrived on site and tested operation. I found ice maker is stripped and not able to fully cycle. Unit will need new ice maker to repair. ; ordrng 1 241798231 (ICE MAKER )
Near Temple, TX 76501
Dylan T.
Job Details:
10/29/2019
DRYER MAYTAG MEDB835DW4
Arrived on site customer complaint was dryer will not start at all found it to be both overload relays and replace the main control board because it would not cycle on and off properly put my thermometer in the dryer it was only getting down to about 170 when he would heat up all the dryer vent hose off call down to about 130 call customer she has obstruction in the vent or her vent hose was getting crushed because it was too long
Near Austin, TX 78723
Scott
Job Details:
10/29/2019
RANGE WHIRLPOOL WFG525S0HZ1
Arrived on site for valve knob not turning .found left rear valve not turning . No gas leaks detected at time of service . Ordering correct valve . Please call customer to set return .; ordrng 1 WPW10247744 (valve-brnr RIGHT REAR )
Near Austin, TX 78744
Robert
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFT2771XEM1
Arrived on job for complaints of no ice. Ran diagnostics and water fill test failed. ; ordrng 1 WPW10270395 (valve)
Near Austin, TX 78758
Cliff
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW3090JW0
Arrived on site tonight no say washing machine that is not completing cycles. Tested unit and found timer control and UA control both failed. Both parts will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11334214 (TIMER)
Near , TX 78641
Jonathan S
Job Details:
10/29/2019
MICROWAVE WHIRLPOOL WOC75EC0HS03
"Arrived on site for oven combo unit getting error code F6-E0. Performed diagnostics mode and confirmed error. Found error code F6-E0 lost communication and F4-E1 cavity sensor error. Found when opening microwave door unit would start humming. Pulled unit and gained access to microwave control and found when opening door found microwave control send 120 volts to transformer. Called tech support and spoke with Steve (SR#7726225554). Will need to replace microwave control. Will need 2nd man, due to height of insulation and unit is setting on leveling boards. Office to schedule appointment when ETA is available for parts.; ordrng 1 SEENOTE (2 MEN AND OFF TO SCH) and 1 W11033422 (INTERLOCK) and 1 W11325603 (MICROWAVE CONTROL)"
Near Georgetown, TX 78628
Lou
Job Details:
10/29/2019
REFRIGERATOR GE ZISB480DRG
"arrived on site to inspect refrigerator no cool. Upon further inspection, customer advised that they left the FC door open and it frosted up inside the FC section causing the RC to not cool. Customer advised that they turned the unit off to allow the unit to defrost and reset and when I arrived, the unit was turned off and all items removed. Customer advised that they attempted to cancel the call before I arrived. Customer turned the power back on to the unit and it began to cool as designed. I advised the customer that should another issue come up to call it in and we would come back. No water leaks observed during service, job completed."
Near Austin, TX 78745
Robert
Job Details:
10/29/2019
REFRIGERATOR FRIGIDAIRE FFSS2325TE
Near Cedar Park, TX 78613
Lou
Job Details:
10/29/2019
RANGE WHIRLPOOL WEE510S0FS2
"arrived on site to inspect range door damage. Upon further inspection, i found the door handle and vent trim off of the door and the outer door glass taped to the inner door liner. I found damage to the inner door frame and both the let & right door trim pieces. Also found that the handle screws were missing. I am ordering the inner door liner, handle, vent trim, both trim pieces, and screws for the handle, inner door liner and outer door glass. Office to schedule return service and schedule with ticket #238013 as they are in the same section of the apartment complex.; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 4 W10896982 (screw)s and 1 W11219379 (GLASS DOOR) and 1 WP9761344 (liner-door) and 4 WPW10031790 (screw)s and 6 WPW10200660 (screw)s and 1 WPW10310922 (trim-vent) and 2 WPW10410341 (spacer)s and 1 WPW10618239 (hndle-door)"
Near Austin, TX 78724
Joseph C.
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site for “ice collecting under drawer” complaint. Inspected unit and found freezer door handle with stripped and missing screws. Door issues will persist if handle is not replaced. Ordering new door handle.No leaks detected, at time of service.; ordrng 1 W11045125 (handle)"
Near San Marcos, TX 78666
Kevin
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00
Arrived on site and inspected refrigerator and found ice production is good but cubes are small and are all fused together. Took one picture. Spoke with tech line and they said this is usually due to low water pressure. Found water from the dispenser pressure is also low. Water from source and leaving valve on the rear of the fridge has good pressure. Customer is not using filters due to an RO system. Tech line recommended replacing the filter housing and possibly the valve pressure is being lost somewhere inside the refrigerator SR7726224574; ordrng 1 W11024083 (housing) and 1 W11189600 (FILTER BRACKET) and 1 W11194380 (DUAL VALVE)
Near Georgetown, TX 78626
Al
Job Details:
10/29/2019
RANGE WHIRLPOOL WFG505M0BS3
"Arrived to inspect glass door issues.Confirmed the door is looser than usual.Will need new glass door, handle and name plate to complete repair.Doo was damaged in box.Needs more work ; ordrng 1 W10894054 (HANDLE ) and 1 W11176456 (GLASS DOOR )"
Near Austin, TX 78739
Leonardo
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site to test unit for unit not cleaning dishes correctly. Test unit and found unit over sudsing and bottom and top spray arms clogged. Cleaned spray arms test and removed suds test unit and unit test good job complete no leaks present at this time. Advised customer to clean unit with vinegar to remove calcium build up.
Near Killeen, TX 76542
Arthur B.
Job Details:
10/28/2019
WASHER MAYTAG MVWB835DW0
Arrived onsite for customer complaint of top load washer making loud grinding noises. Spin wash basket and found gearcase grinding. Removed and replaced gearcase. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jonathan S
Job Details:
10/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for refrigerator door light staying on. At time of service light was off. Inspected unit and work area. Found deli control not working. Gained access to control and found corrosion and broken wire inside door (see SD-QUICKPIC). Will need to replace deli drawer, deli control and returning with harness. ; ordrng 1 SEENOTE (OFF TO SCH) and 1 W10815669/STAINLESS (LEFT DELI DRAWER FRONT) and 1 W11170612 (DELI DRAWER HARNESS )"
Near Round Rock, TX 78681
David Z
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site to diagnose a dishwasher that was not drying efficiently. Examined dishes and found most to be relatively dry, with condensation noted on the roof of the tub, and also around the vent. Called tech like and spoke to David SR7726212874. With no error codes present and Heater working fine, there is no further action to be taken. Checked water at the tap and it did not feel very hot, warm at best. Advised customer to wipe the walls down with rinse aid on a paper towel, and to increase the houses hot water temp. Per tech line the unit is working as designed."
Near Austin, TX 78705
Wesley
Job Details:
10/28/2019
WASHER WHIRLPOOL WFW5620HW0
Arrived onsite and found hair caught in between bellow and door liner. Advised that this can cause water Channels. Advised on preventative maintenance.
Near Austin, TX 78750
Andy
Job Details:
10/28/2019
REFRIGERATOR FRIGIDAIRE FFHS2313LS4
Arrived on site for refrigerator not cooling and beeping. Customer was not home but allowed approved access. Tested and inspected unit and found failed start relay No water leaks present at time of service.; ordrng 1 241707718 (START RELAY) and 1 SEENOTE (COLLECT SERVICE FEE ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Pflugerville, TX 78660
Tyler B.
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site for unit with no ice, found ice maker motor stuck, removed and replaced ice maker, upon bucket removal, bucket was jammed and will need replacement to complete repair ; ordrng 1 W11185686 (ice-contnr)"
Near Round Rock, TX 78681
Tyler B.
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0
"Arrived onsite for unit door not closing, found door jamming and end of throw, found unit installed correctly, only way door would shut would have to remove gasket, tub mount were pushed forward causing issue, u it will need new tub to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10681506 (TUB)"
Near Austin, TX 78759
Cliff
Job Details:
10/28/2019
REFRIGERATOR KITCHENAID KRSC503ESS01
Arrived on site to install door for refrigerator. Installed FC door and found top right corner dented. Door will need to be re-ordered and office will need to set a return date once shipping is known.; ordrng 1 LW10728959 (dor-fip)
Near Lockhart, TX 78644
Robert
Job Details:
10/28/2019
OVEN WHIRLPOOL WFG505M0BS3
Arrived on site to test unit for oven light not working. Replaced socket and bulb to unit. Tested unit and found that the UI control board was not sending power to turn on light bulb ordered part #W11126814 office to reschedule ; ordrng 1 W11126814 (CONTROL )
Near Georgetown, TX 78626
Jonathan S
Job Details:
10/28/2019
OVEN WHIRLPOOL WFG320M0BB2
Arrived on site for light bulb exploded when using oven. Customer stated that light had never workedPerformed diagnostics and gained access to light socket and found broken knob. Tested voltage to socket and found correct. Removed broken light bulb and installed new. Tested operation and all tested good. Called Whirlpool safety team and spoke with Breion. Received authorization for lightbulb and burner knob. ; ordrng 1 WPW10339442 (BURNER KNOB)
Near Austin, TX 78739
Kevin
Job Details:
10/28/2019
DRYER WHIRLPOOL MGDC215EW2
"Arrived on site and found motor pulley has failed and shredded belt. Motor is covered under 10 year warranty after replacement dryer is now operating normally, removed all lint from interior, job complete."
Near Liberty Hill, TX 78642
James
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01
Arrived on site and tested unit for leaks. I found reservoir has not been filled and water had not yet made it to the dispenser. I found water residue on dispenser paddle coming from ice chute. Cycled ice maker and found no water leaks from ice maker. Tested temps and found freezer at 1 degree and fresh food at 37. Unit tests good and no water leaks observed during testing. Unit is new construction and it’s possible that the unit was turned off and the ice produced had melted. Job complete
Near Liberty Hill, TX 78642
James
Job Details:
10/28/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site and tested operation. I found only top half of display working and not response from feature button or power buttons. Installed new console and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"Arrived on site for unit that will not complete cycles. Tested unit find multiple failures. There is power from the control to the wash motor however the wash motor has failed. There is a 71 failure code. The heating element is an open element. Will return to replace motor, element, and control. Water connections are dry.; ordrng 1 W10518394 (heater)"
Near Harker Heights, TX 76548
Al
Job Details:
10/28/2019
DRYER MAYTAG MEDB835DC4
"Arrived to install previously ordered parts.Removed and replaced the rollers, housing and wheel.Unit now operates as designed.Job complete"
Near Leander, TX 78641
Lou
Job Details:
10/28/2019
WASHER LG WT5070CW
Near Austin, TX 78759
David Z
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDF130PAHS0
Arrived on site to install previously diagnosed parts. Checked in with leasing office and was informed this unit is not having any issues and there is no service request. Resident says unit is working fine. No work performed. Call complete.
Near Georgetown, TX 78628
David Z
Job Details:
10/28/2019
WASHER LG WM3670HVA
"Arrived on site to diagnose a noisy Washer. Performed diagnostics and heard very loud rumbling coming from unit when spinning. Removed back access panel and found what looked like rust / mud around the stater. Removed rotor and found bearing has been leaking and caused the stater to be covered in rust, and noise is a bad bearing.; ordrng 1 CNOTE (OFFICE NEEDS TO CONFIRM PARTS COVERAGE WTH LG WARRANTY. IF APPROVED NEED TO ORDER OUTER TUB, STATER AND ROTOR)"
Near Georgetown, TX 78628
Thomas L.
Job Details:
10/28/2019
MICROWAVE WHIRLPOOL WMH32519HZ3
Arrived on site to inspect unit for sparking. The customer informed me that they put a paper plate with frozen vegetables in the microwave for approximately 20 seconds. Each time within 10 seconds to plate would flame up. The customer and I tried many many things and it would not duplicate the issue. I reported the issue to the safety team and spoke with Eric to document the file.
Near Austin, TX 78741
Luis
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05
Brand unit complex all units vacant. Arrived to unit for water leaking found fill tube extension not sitting inside icemaker fill cup to the side causing water to leak on freezer compartment floor during fill. Removed icemaker installed extension correctly to fill cup ran icemaker through a cycle water filled icemaker with no leaks.