Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7567 customer reviews

Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect cooktop missing a screw. Upon further inspection, I found that the compliant was that the oven was not mounted correctly and the screw had slipped through the mounting hole. The unit was located below the cooktop. I pulled the unit and found the main power harness was wedged behind the unit keeping it from being pushed back all the way. I was able to get the harness out of the way and the unit pushed back all the way and both mounting screws back in and the unit secured. No mechanical issues with this unit. Job completed."

Near Nightshade St, Austin, TX 78728
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to diagnose unit not making ice at times. Found proper temps in all compartments. Customer informed me that when it fails, the cubes are being harvested and can see them above the ice maker stuck. Found fill Tube partially restricted with ice and allowing smaller than normal cubes to form and causing ice maker to not harvest properly. Air in the system for a unit this new is the number one culprit and could find water seeping by the valve. Removed ice and Informed customer repair to monitor unit. Called source, spoke w/ Andy, who agrees air in the system make cause water to drip to ice maker when it shouldn’t and cause this issue but since I couldn’t detect water seeping by, it might have removed all air from system and work fine after removing ice. Valve may need replaced if issue persists. File#7725350766."

Near Eli Whitney Way, Hutto, TX 78634
Steve C.

Steve C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive no error codes. The heating element is working properly. Advise the customer to turn on the hot water first and then start the unit. Unit works properly and all water connections for dry at the time of service.

Near Lyndsey Marie Lane, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BS0 Arrived onnsite and found failed Ignitor. Repaired oven. Unit is now operating as designed.

Near Leslie Ave, Austin, TX 78721
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site ,replaced gearcase , belt and cam . Ran calibration and diagnostics . All checked normal ,Nonwater leaks detected at time of service ."

Near Purple Sage St, Driftwood, TX 78619
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrive on site for the unit is not drying the dishes. Tested the unit and diagnostics and receive no error codes. The heating element did turn on and is heating properly. The unit dispenser does not have the option for rinse aid. It is working properly and all water connections were dry at time of service.

Near Swenson Farms Blvd, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Removed and replaced main control board and icemaker W10843055 and W1846539 fan assembly, tested unit and found operation is as designed job complete"

Near Johnson Rd, Canyon Lake, TX 78133
Joel G.

Joel G.

WASHER MAYTAG MVWB765FC1

Near S Pauley Dr, Hutto, TX 78634
Ron J.

Ron J.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived onsite for oven light no working, performed diagnostics. Determine control board was not supplying power to the socket. Installed replacement control board, oven light is working great. Test fired oven made sure flame was working heated up to 350 with no problems"

Near N Lamar Blvd, Austin, TX 78753
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found that the neutral was not connected causing failure. Corrected connections in junction box of unit and tested operation. Unit tests good. Job complete

Near Concho Creek Bend, Austin, TX 78735
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDC03FVBL3 Arrived on site for poor washing . Ran diagnostics and found wash motor had failed . Replaced sump and motor ran test cycle and all checked normal . No water leaks detected at time of service . Job complete .

Near Frio Ln, Wimberley, TX 78676
James C.

James C.

OVEN JENN-AIR JJW2830DS01 Arrived on site and ran diagnostics to check for faults and found none. Verified unit calibration is set to 0 degree off set. Preheated the upper and lower oven to 350 to test temperatures I found the average temp in the upper oven at 348 and the lower oven average of 334. Calibrated both ovens and verified. Unit tests good. Job complete

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on job and found unit not responding. Reset power and no change. Unit W10825875 failure. Replaced pump assembly tested unit and found unit operation is as designed. Diagnostic test shows systems operation normal. Job complete

Near Indian Moon Cove, New Braunfels, TX 78132
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFF507HWH00 Arrived on site for the units is leaking water. Found the dispenser fill checks good. Customer advised that there will be water on the top section of the freezer door. Found the mullion will not heat. Verified in diagnostics that the heater is on but the mullion will never get hot. Will need to order the mullion and will need to order the control if needed for the next visit.; ordrng 1 W10846151 (rail-mulln WHT) and 1 W11224256 (cntrl-elec)

Near Murrelet Way, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIS27CXMS0

Near Hidden Springs Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to test unit for oven not heating. Test unit and found oven temp off. Calibrated oven test unit and unit test good job complete.

Near Briny Shell Way, Austin, TX 78748
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer trips breaker when going into spin cycles. Found washer is on GFI/AFI breaker. Tested unit using standard outlet. Found unit works as designed. Advised customer of findings. They have electrician coming out today. No other issues found. All water connections were dry at time of service.

Near Abalone Way, Temple, TX 76502
Leonardo C.

Leonardo C.

RANGE LG LSG4513ST00 Arrived on site to replace ignitor. Replaced ignitor test unit and unit test good job complete.

Near Shoal Creek Blvd, Austin, TX 78756
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Unit no heat. Tested and found high limit cut off tests bad. Will order and return.; ordrng 1 279816 (thermal cut off hi)

Near Brown Rock Dr, New Braunfels, TX 78130
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GC0 Arrived to inspect washer not filling properly.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and the unit began operating as designed.All water lines were dry at the time of service.Customer satisfied job complete

Near Spanish Star Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for the refrigerator not cooling and the ice maker not working. I found the unit cooling but not getting cold enough in the top or the RC and the top of the FC. I found a shelf had fallen blocking off the intake to the evaporator. I removed the shelf and tested. I found the evaporator motor not running because the shaft was frozen in ice. I removed the ice and the fan worked as designed. I found the filter housing stopped up causing no water to the ice maker and dispenser. The fill valve could be an issue also. I explained to me that they needed to get a new filter and we could install it on the return visit. Ordering c-notes, WPW10179146 VALVE-INLT, & W11162042 HOUSING.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION ) and 1 W11162042 (HOUSING) and 1 WPW10179146 (VALVE-INLT)"

Near Hazeltine Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice. Defrosted evaporator found crack on thermistor,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with 4 screws,added adhesive to liner,changed defrost setting to basic."

Near Springfield Dr, Austin, TX 78744
Tyler B.

Tyler B.

DRYER MAYTAG MEDB765FW0 "Arrived on site for unit not letting temp go lower than hot, found panel working as designed but not changing setting. Replaced control and tested good."

Near Roxborough St, Austin, TX 78729
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFCS22EVMS5 Arrived onnsite and turned off water to unit after icemaker valve misfunction that resulted in flooding. No evidence of water damage. All checks good.

Near E 40th St, Austin, TX 78722
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect filter access door popping open.Confirmed the complaint and ordered a filter cover in refrigerator sectionNeeds more work.; 1 WP67006331 (COVER FILTER)

Near Summerwalk Pl, Round Rock, TX 78665
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD4800XQ0 Arrived onnsite and found unit operating with no heat. Replaced Ignitor and coil and used truck stock to replace hi limit cutoff.

Near Meadowbrook Dr, Austin, TX 78703
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven not working. Upon further inspection, the customer advised that the oven is not igniting, but he could hear the “pop” from the control but nothing would happen. I pulled the broiler drawer out and found a large amount of pans inside. I removed some and then removed the oven bottom panel and tested the unit on Bake at 350 degrees. The unit made the popping noise then the Ignitor lit the burner. I tested two more times and tested the broil function. Unit is operating as designed. I advised the customer to not pack so man6 pans in the broil drawer as a pan can/will ground the Ignitor and it won’t light. I advised that if the Ignitor does not arc, the control won’t allow gas to pass through the burner. No gas leaks detected during service, job completed."

Near Tasmanian Tiger Trace, Austin, TX 78728
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 Arrived on site for unit not filling with water. Found cold valve seized. Replaced housing and tested good. No leaks on site

Near Wells Branch Pkwy, Austin, TX 78728
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for washer stopping after start up and flashing error code f1-e1. Ran diagnostics only error 1-1 code . Unit ran thru diagnostics but stopped and flashed error code . Repeated 2 other times ,same results . Ordering both controls and wl switch . Nonwater leaks detected at time of service . 1 W10864049 (cntrl-elec) and 1 W11201293 (EXPANSION BOARD ) and 1 WPW10448876 (switch-wl)"

Near Moondance Trail, Wimberley, TX 78676
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer timer not working. Tested unit and found dryer is not running at all. Inspected unit and found failed fuse. As well as bad timer. Removed failed part and replaced with new. Found unit still not operating properly and found that unit has only 120 voltage going to unit. And that outlet at wall is very loose . Recommend to have electrician come out and look at power to outlet. No other repairs are needed at this time.

Near Millay Dr, Austin, TX 78752
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and installed new capacitor. Ran calibration and auto diagnostics. U it tests good. Job complete

Near Brenham Lane, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for back wheel issue. Found unit missing pin hitch clip. Will order pin hitch clip ; ordrng 1 W11251741 (PIN HITCH)

Near Apricot Glen Dr, Austin, TX 78746
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW94HEXW0 Arrived on site for washer not operating and has F6-E2 code. Tested and inspected unit and found failed motor control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Balcones Dr, Austin, TX 78731
Thomas L.

Thomas L.

WASHER LG WT7600HKA

Near Oakland Hills Dr, Georgetown, TX 78628
Scott  M.

Scott M.

FREEZER WHIRLPOOL WRX986SIHZ00 "Arrived on site for freezer temps warmer then normal. Ran temp checks . Freezer was 12, fresh was 32 . Checked Unit temps ,freezer was set to zero but fresh was set to lowest setting . Returned fresh to recommended . Ran diagnostics all checked normal . No water leaks detected at time of service . Did instruct customer not to set to low a temp. Job complete ."

Near Blue Ridge Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

REFRIGERATOR LG LSXS26336S00 Arrived onsite to install new PCB assembly to SxS refrigerator from my prior visit’s diagnosis. Removed and replaced control assembly. Reassembled. Unit works as designed. No other issues found. All water connections were dry at time of service.

Near Kim Dr, Killeen, TX 76543
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL ED5LVAXVQ00

Near Taylors Valley Rd, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to diagnose a refrigerator that is not cooling properly. Found fan operation inconsistent, and compressor not running even though RC was above normal temperature. Verified operation of all fans and compressor three diagnostics. Dispenser control and main control would need to be replaced to complete repairs. Homeowner does not wish to proceed with repairs at this time and will call for services if repairs are to be done on unit.

Near Co Rd 284, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=32 degrees & RC=58 degrees. I found a large amount of frost/ice on the Evap cover approximately 1 1/4 inches thick. I tested the fans and the Evap fan motor never came on. I advised the customer that he would need to defrost unit 48 hours before I return. I had the customer sign the waiver of damages from defrosting refrigerator and advised to place towels around the unit to protect baseboards from water. Also recommended keeping a shop vac handy to vacuum any water coming from the unit. I am ordering theUI and will return with all prescreened parts. No water leaks observed during service. ordrng 1 WPW10337911 (cntrl-elec)"

Near Mocha Trail, Austin, TX 78728
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for control replacement. Replaced control and tested good. No leaks on site

Near Leesburg Cir, Austin, TX 78758
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for control replacement. Replaced control and tested good. No leaks on site

Near Leesburg Cir, Austin, TX 78758
Andy  B.

Andy B.

DRYER WHIRLPOOL WET3300XQ1 "Arrived on site for to install previously diagnosed part. Attempted to remove failed part and could not. Will need to replace blower wheel, housing and motor. and 1 W10396030 (MOTOR DRIVE ) and 1 W10888146 (HOUSING )"

Near Burnet Rd, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site for dispenser issue. Found dispenser motor losing power causing dispenser door not to close. Unit will need updated control kit.ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL KIT)

Near Vale St, Rollingwood, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01FLSS5 Arrived on site to test unit for unit not working. Test unit and found bad panel and maybe sump and motor.

Near Harvey St, Austin, TX 78702
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on site to replace the icemaker due to not working. Replaced ice maker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Richard Nixon St, Manor, TX 78653
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived to inspect DISHWASHER leaking from underneath unit.Confirmed the complaint and ran diagnostics test mode and unit began dripping water from pump and motor area.Customer also advised the rinse aid doesn’t dispense.Ordering pump and motor and dispenser.; ordrng 1 WPW10304410 (DISPENSER ) and 1 WPW10482502 (PUMP AND MOTOR )

Near Twin Ridge Ct, Belton, TX 76513
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived onnsite and found dryer not drying clothes first cycle. Found crushed vent and poor airflow condition causing unit to not dry properly. Corrected and advised customer onhaving vent checked for good flow.

Near Linden St, Austin, TX 78702
Clif L.

Clif L.

VENTHOOD UNKNOWN UXT4230ADS2

Near Rolling Creek Rd, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER GE GTW460ASJ5WW Arrived onsite for customer complaint of top load washer not spinning out clothes properly. Tested unit and found motor not ramping up to full speed. Unit will need new motor and return with control just in case. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WH49X25376 (washing machine 1/3)

Near Julie Ln, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for leds installed backwards and different color in brightness. Installed new leds same issue called tech support per tech support change in manufacture is due to brightness in led.File #7725327132

Near Victorian Gable Drive, , TX 78619
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Arrived on site for refrigerator not cooling. Performed diagnostics and gained access to evaporator. Found improper frost pattern. Gained access to compressor and tested amp draw and found compressor drawing low amps. Found seal system failure. Would need to replace compressor with UV die drier to found possible seal system leak. Spoke with customer on failure and the extent of repair unit the unit would need.

Near Portsmouth Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave having no display and when turning on light to low it will flash on and off and fan not working on medium. Tested unit and found control at fault and display are at fault. Removed failed control and installed new. Found fan and light working correctly. Will need to replace display. Will return with panel on hand. ; ordrng 1 W11333816 (DISPLAY )

Near Coffee Berry Drive, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 arrived onsite for unit not cooling. Found unit to have a failed compressor. ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10507884 (compressor)

Near Creek Ledge Dr, Hutto, TX 78634
Steve C.

Steve C.

MICROWAVE WHIRLPOOL KBHS179SSS05 "Arrived on site or the unit has the error code F6E0. Tested the unit with a cup of water for one minute and it only heated up the water up to 100°. Found the user interface is also very dim. Found the unit will need a new magnetron, inverter, control board and user interface.

Near Colorado Dr, Cedar Creek, TX 78612
James C.

James C.

WASHER LG WT5170HV Arrived on site and tested operation. I found that all valves are opening and closing properly and the pressure switch is reading water levels. Unit performed all functions properly. Called tech line and spoke to Keith. Valves and pressure switch are functioning properly but the IE error is due to a faulty code not sending voltage to the valves to open them and call for water. Unit will need new control to repair. Customer stated that the control was replaced in May. Inspected control for loose connections and found a date stamp on the control of 4/27/13. Unit will need new control to repair.

Near Rutherford Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and tested operation. I found that the unit is making ice but will not dispense ice or water. I found that the relay on the main board will click but is not sending voltage to the valve for dispenser. Unit will need new ui and main control to repair; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)

Near Mistflower Springs Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

WASHER MAYTAG MHW5500FW1 "Arrived on site to test unit and placed unit into diagnostic mode no error codes were stored. I put manually into each cycle and found unit to operate as designed. The unit operates fine when used for regular laundry, the complaint is that the unit won’t spin a very large bath mat. The mentioned bath mat is far too large and heavy for the unit capacity. I tested unit with smaller load to find unit operating as designed. Spoke to Butch at tech support and he advised that the load mentioned in the complaint was too large for unit capacity and not to wash the bath mat in the machine. File number 7725321843 job complete"

Near Watkins Way, Austin, TX 78746
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 "Arrived to inspect washer not filling.Confirmed the complaint and ran diagnostics and test mode and got long fill code, overload and inlet temperature codes.Removed and replaced the valve.Tested the unit and unit tested as designed.Customer had a clamp on the drain hose leading into the drain pipe and was warned on the possibility of syphoningAll water lines were dry at the time of service.Customer satisfied Job complete"

Near Herring Ave, Waco, TX 76708
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KUDS30CXSS4 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control panel, main control, and the vent. I tested the unit and the control panel is not responding on any selection and is completely dead. I checked voltage into the control and had 123VAC. I checked voltage out of the control on the P1B connector and had no voltage out of the new control to the control panel. I called techline and spoke with Leon to give him my findings. Le"

Near Emerald Ridge Dr, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not cooling. When I arrived at home found compressor and all fans running but large amount of oil on front right of condenser indicating they refrigerant leak in the condenser. Condenser and compressor and filter dryer will all need to be replaced due to system contamination. Office will need to set return appointment for two men in three hours.; ordrng 1 CNOTES (2 MAN JOB) and 1 CNOTES (3 HOUR JOB) and 1 W10240365 (condenser)

Near Moonstone Dr, Robinson Ranch, TX 78729
Tyler B.

Tyler B.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not turning on. Found 120v at outlet, found 120 at control, found control faulty. Replaced control and tested good. No leaks on site"

Near N Lewis St, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ04 Arrived on site and found unit UI failed causing same symptom of water dispensing when ice is selected.UI needed.

Near Sidehill Path, Austin, TX 78731
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Arrived on site for customer complaint of unit melting stuff in freezer, found restriction in line, needs sealed system repair. Ordering sealed system parts.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10384183 (thermistor) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"

Near Canyon Ridge Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of not cooling. Found ice on back of freezer. Refrigerator was in defrost cycle at the time and came out normally. Replaced thermistor and harness. After replacement test operation of sensor and heater. No leaks detected at time of service.

Near San Marcos, TX 78666
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to install part I previously ordered. Replaced and verified operations. On previous service call, sensor checked out fine but now it was faulty which was different cause of defrost issue from before. Unit not hooked to water. Verified no leaks at time of svc call."

Near Yearwood Ln, Jarrell, TX 76537
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer kit heating. Checked incoming voltage and found proper 240V. Removed bulkhead and found element and cutoff with no continuity. Removed and replaced element and cutoff kit. Reassembled and tested. Dryer now heats and tumbled as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Dennis St, Copperas Cove, TX 76522
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no ice and loud noise. Found evaporator incased in ice defrosted evaporator assembly replaced cover and installed updated control board. Powered unit on checked air flow good,ran icemaker through diagnostics passed ran fill test passed.

Near Calpe Drive, Austin, TX 78739
Lou S.

Lou S.

WASHER LG WT7600HWA "arrived on site to inspect washer noises. Upon further inspection, the customer advised that when the unit begins to spin, it makes a loud squealing noise. I attempted to place the unit in diagnostics and it requires a smart phone app that I did not have. Ran the unit in a rinse and spin cycle and could not duplicate the noise. I advised the customer that if the unit should manage the noise again, to contact the office and to take a video of the noise. No water leaks observed during service, job completed."

Near Indina Hills Cove, Austin, TX 78717
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job for complaints of noise. Found foreign objects in fan housing. Removed from housing and test.

Near S Ann St, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWC416FW0 Arrived on job for complaints of noise. Found gearcase damaged. Replaced gearcase and cam. After replacement ran calibration and test for leaks.

Near Schuenemann Rd, Seguin, TX 78155
Steve C.

Steve C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for the unit is not working. Tested the unit and found the UI has no power. Found the thermal fuse, Tod and light bulb is not working. Replaced the fuse but will need to order the bulb and will use the Tod on next visit.; ordrng 1 WPW10412711 (bulb-light)"

Near McCoy Cir, Bastrop, TX 78602
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher door issues. Upon further inspection, I opened the door and it flung open open until it hit the floor. I found that the friction pads were missing. I installed new friction pads and tested and the door opened/closed as mis not connected to a water source; therefore, there were no water leaks observed. Job completed."

Near Lakeline Blvd, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed with no error codes at the end of diagnostics. Checked the rinse aid dispenser and it had rinse aid present. During diagnostics, I verified amps to the element (7-9amps) and then verified ohms to the element. I contacted Techline ad spoke to Andy and advised of the complaint/my findings. Andy suggested that the customer not pre-rinse their dishes, use less detergent and turn the dial down to 1 on the rinse aid dispenser which I had already done. Andy provided File #7725329654 for this ticket. I advised the customer exactly what was advised by the Whirlpool tech and the customer advised that they have already done what was recommended. I advised customer that there is nothing wrong with the unit and to follow the recommendation of Whirlpool. No water leaks observed during service, job completed."

Near Coba Street, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator dispenser. Upon further inspection, the customer advised that the dispenser plate is missing. I researched the plate in service matters and on marcones and could not find a dispenser plate for this model refrigerator. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Coba Street, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and replaced bad thermostat. Unit is now operating as designed.

Near Las Colinas Dr, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Found rinse agent dispenser empty. Advised homeowner on best cycles and options to use, as well as the necessity of rinse agent for proper drying performance. No further repairs are needed and no leaks were found at time of service."

Near Mirasol Loop, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. When arrived, could not compressor running. Removed and replaced start device. Reassembled and powered unit on. Compressor came in immediately. Unit began cooling as intended. Advised customer to wait 24hrs before placing food into unit. No other issues found. All water connections were dry at time of service."

Near Turning Creek Street, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no cool powered unit on,compressor powered on 5en shut off diagnosed faulty start device. Installed new start device powered unit on compressor powered on unit cooling down. used 1 8201786 (START DEVICE) from stock"

Near Rock Wren, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for refrigerator ice maker having slow ice production. Measured temperature at ice maker at 17.8° . Measured temperature in FC at 10°. Performed diagnostics mode and checked fault codes, found E0 meaning no fault codes. Cycled ice maker found ice cubes dropped. Ran fill test and check ice maker. Ran fan test and checked air flow. Removed toe panel and found condenser dirty. Called tech support and spoke with Mike (7725326228). He stated that a dirty condenser would cause warmer temperature . All else tested good, no water leaks present. Spoke with customer on removing refrigerator out to clean floor, due to high amount of dog hair."

Near Willis Creek Ct, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WTW4950HW1 Arrived on site and installed new gasket. Tested operation and found unit working properly. Job complete

Near Pokalong Path, Lago Vista, TX 78645
Al R.

Al R.

DRYER ELECTROLUX EFDE317TIW1 Arrived to install previously ordered parts.Removed and replaced the UI and control.Reassembled and unit tested as designed.JOB COMPLETE

Near Pond Creek Rd, Troy, TX 76579
Joel G.

Joel G.

REFRIGERATOR LG LMXS30776S03 "Arrived on site to diagnose fridge not cooling. Found both side cooling just a bit. Accessed compressor and found previously installed system parts. Low side at 20 inches and high side at 170 psi indicating restriction in the system. Will need drier, compressor and valve replaced, system flushed and deep vacuum pulled to attempt to clear restriction. Allow 2 hours. Customer to r/s with customer with eta on parts. Verified no water leaks at time of svc call.; ordrng 1 ADH73150210 (DYE DRIER) and 1 AJU73872501 (3 WAY VALVE) and 1 SV8404 (2 valve) and 1 TCA35911910 (COMPRESSOR)"

Near Arezzo Dr, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for customer complaint of French door refrigerator not dispensing water properly. Removed water filter and installed back into housing. Water dispenses. After waiting 1 minute, water will dispense but has a delay. Attempted a few more times and dispensing stopped. Unit will need UI assembly and return with water valve. All water connections were dry at time of service. ; ordrng 1 W11330487 (panel-ui)"

Near Burton Ln, Temple, TX 76502
Tyler B.

Tyler B.

OVEN JENN-AIR JJW2430DP01 "Arrived on site for unit with stuck key error, reset did not fix. Replaced console and tested good

Near Anacapo Cove, Austin, TX 78727
Ron J.

Ron J.

COOKTOP WHIRLPOOL WEG760H0DS0 "Arrived onsite for oven giving an f8e0 error code, performed diagnostics customer confirmed fan blower was needed./ installed fan blower motor, oven tested good. Instructed foil lining the bottom will affect the range low temp operation. Range will register a much higher temp due to the foil / no gas leaks on site"

Near Laredo Dr, Austin, TX 78748
Tyler B.

Tyler B.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for igniter replacement. Replaced igniter and tested good. Customer stated unit has rust stains. Stated the have communicated with Costco/whirlpool and said they needed pics for authorization. Took 3 pics of rust on door skin and drawer panel. ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10859916 (panel-drwr) and 1 W10909032 (glass-door)

Near Bridlewood Dr, Austin, TX 78727
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for top burners not working. Test unit and found melted red wire on cord and wire harness and terminal block. Will need to replace terminal block WPW10245259 . ; ordrng 1 WPW10245259 (TERMINAL BLOCK ) and 1 WX09X10006 (POWER CORD) and 1 WX09X10037 (POWER CORD )

Near Bengston St, Austin, TX 78702
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS109BSS01 "Arrived on site to find unit completely non responsive. Found fuse Wpw10545255 blown and replaced. Unit still not working, tested power at supply and found L2 120vac to be damaged visibly melted and burned. Home owner will need to contact a electrician for repair job complete"

Near Lost Creek Blvd, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR GE GSE25HMHEHES Arrived on job for complaints of not dispensing ice properly. Found door on bucket not always closing and allowing full cubes to pass. ; ordrng 1 WR17X12138 (bucket & auger asm)

Near Sandy Ln, Seguin, TX 78155
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door and tested the dispenser. The new door had a small scratch on it but ms said she didn’t mind the scratch as long as the door was good and the line doesn’t freeze. Ms stated there power had gone off for a few hours the other day and when it came back on the icemaker harvested twice and stopped. I explained this was because the line thawed out enough. There were no water leaks present at the time of service. Call complete.

Near Paragon Ct, Lakeway, TX 78734
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site for the unit nameplate is crooked. Found the nameplate on the right side is higher than the left. Replaced the nameplate and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near TX-71, Bastrop, TX 78602
Robert J.

Robert J.

DRYER GE GTD65EBPL1DG Arrived on job for not starting. Found 120v to Control but not power. Will need control. ; ordrng 1 WE04X29097 (CONTROL )

Near Dylan Dr, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no water. Found supply of water good. Replaced valve and test. No leaks detected at time of service also recommend to customer to replace filter.

Near Prairie Summit, Seguin, TX 78155
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and tested operation. I found the dispenser ui just pulsing on and off and no functions of the dispenser working. Attempted diagnostics and unit would not go into diagnostics. Compressor and fans were not functioning as well and unit was not cooling. Installed new main control and tested. Unit now functioning properly. Job complete

Near Belen Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on job for complaints of bin. Checked model and serial, both good. Will need right side door. ; ordrng 1 W10910854 (dor-fip)"

Near Nockenut Rd, Seguin, TX 78155
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite to install new compressor, RC evaporator to French door refrigerator from prior tech’s diagnosis. Removed compressor,RC evaporator. Installed new compressor,RC evaporator,dye drier and process stub using braising methods. Vacuumed sealed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Powered up unit and observed frost pattern. Found good frost pattern forming. Reassembled. Advised customer to wait 24 hrs for temperatures to settle. All water connections were dry at time of service."

Near Oakdale Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01

Near Verona Place, , TX 78634
Scott  M.

Scott M.

REFRIGERATOR AMANA ART308FFDW03 Arrived on site for fresh food warmer then normal . Found evap motor not spinning . Replaced motor . All checked good . Getting air flow into fresh section now . Job complete . Nomwater leaks detected at time of service .

Near Winding Oak Cir, Austin, TX 78750
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD5000DW3 "Arrived on site for customer complaint of unit not starting, I found broken door switch, I replaced switch, unit tested good."

Near Mockingbird Dr, San Marcos, TX 78666
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not start. Tested the unit in diagnostics and received error code for the lid lock. Replace the lid latch and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Red Fox Ln, Bastrop, TX 78602
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site to replace parts ordered by previous tech, I found the belt had just slipped off, and no parts were needed, after I put the belt back in place, the unit tested good."

Near Oakwood Loop, Wimberley, TX 78676
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site , replaced cam and used shim . Doors are level . Door is staying at a 45 degree position . The last part is still opening hard to customers opinion . Couldn’t find any issues with hinges .

Near Fort Moultrie Ln, Austin, TX 78754
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GC0

Near Shawn Dr, Killeen, TX 76542
Ron J.

Ron J.

WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to install previously diagnosed parts for a f6e3 error code. Installed new ACU resolved f6e3 error code completely. Returning console, ran washer thru test cycle until filled washed and drained with no issues."

Near Nueces St, Austin, TX 78705
James C.

James C.

REFRIGERATOR MAYTAG MBR1952KES Arrived on site and tested operation. I found that the unit is not cooling and co press or not running. Tested voltage and found all to be good. I found unit has a failed start device causing no cool. Installed new and tested operation. Unit working properly. Job complete

Near Sundown St, Lago Vista, TX 78645
Joel G.

Joel G.

REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site to diagnose fridge not making ice. Found 1 deg in the frz. Ran diags, bucket test passed but sensor registered as open. Ran harvest test and also failed. Found broken wires at hinge. Frz door needs replaced to take care of this issue. Office will need to r/s w/ customer.

Near Goldenoak Cir, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for no ice at bottom freezer icemaker. Ran icemaker through a cycle water did not fill icemaker,valve is energized. Diagnosed frozen fill line. Defrosted fill line,ran icemaker 5eough a cycle water filled icemaker unit working as designed."

Near Edwards Hollow Cove, Austin, TX 78739
Tyler B.

Tyler B.

DRYER SAMSUNG DV42H5000AW/A3

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for no ice. Ran diagnostics found recirculating pump not pushing water to dispenser diagnosed failed pump. Installed new pump ran diagnostics all test passed; used 1 W10908287 (PUMP) from stock

Near Tabasco Cat Trail, Frisco, TX 75035
Clif L.

Clif L.

VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site to diagnose a venthood with a fan that will not run. Found unit miswired at main power connection. Rewired unit properly and tested unit. Found all is working properly at this time.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Steve C.

Steve C.

DRYER AMANA NED4655EW1 Arrived on site for the unit is not heating. Tested the unit and found the wire connector to the heating element came off. Secure the connection to the heating element and assemble the unit. Unit is working properly and advise customer to clean air vents every six months.

Near Chesters Cove, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS3 Arrived on site and tested the unit. Tested unit to find unit operates as designed. Advised customer that heat described is not defective but is as designed. Spoke to tech support file number 7725328732 Job complete

Near Daly Drive, Austin, TX 78747
Scott  M.

Scott M.

MICROWAVE GE CEB1599SJ2SS Arrived on site replaced latch lever and switches . Started unit and popped fuse . Found middle switch was wrong switch . Ordering new switch and fuse as well as back up . Call to set return visit .; ordrng 1 WB24X10190 (microswitch monitor) and 3 WB27X11138 (fuse)s

Near McCallen Pass, Austin, TX 78753
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FC3 "Arrived on site for washer not filling with water. Per diagnostics mode and tested valve. Found cold water vale not opening. Tested voltage to valve and found fault valve. Removed valve and installed new. Tested operation. All tested good, no water leaks present."

Near Co Rd 103, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for range oven not heating and light not working. Performed diagnostics mode and checked fault codes, found none. Found voltage from control not going to light. Replaced main control and tested oven and light. Tested all other operations. All tested good."

Near Vickers St, Georgetown, TX 78628
Paul R.

Paul R.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived onsite for the microwave that can have selections made but will not start. I ran diagnostics and had multiple F2E1 error codes saved. I erased all of the errors. I ran all the relay test and all of the relays are functioning properly. I suspect and interlocks. I can not remove the microwave because it was hardwired in and the pigtail will only allow the unit to come out about a 1/3 of the way. I advised mr to call an electrician and have a box added and a cord put on the microwave. I explained to me that I suspect the door interlocks but wouldn’t know for sure until I can get the unit completely out and disassembled.

Near Nutwood Cove, Austin, TX 78726
Leonardo C.

Leonardo C.

OVEN AMANA AGR6603SFS2 Arrived on site to replace door and trim. Replaced all parts test unit and unit test good no. Complete.

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator doors not aligned. Upon further inspection, I found that the open door light was showing on the UI. I opened the doors and tested the switches and the lights would not come on. I found the FC door switch appeared to have been removed at some point and was not installed all the way. I removed the switch and tested it and the socket and both were good. I plugged the switch back in and it began to work and the open door light turned off when both switches were engaged. The unit was not leveled and the right RC door was rubbing the top hinge. I leveled the unit and adjusted the right RC door to where it no longer rubbed on the hinge. Due to the floors not being level, I leveled the unit best I could to keep it from rocking back and forth. The left door is slightly higher than the right, but the customer was okay with it. Tested the ice maker, ice dispenser and water dispenser and all are functioning as designed. N

Near Tracy Miller Ln, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT519SZDB02 "arrived on site to inspect refrigerator shelf rail. Upon further inspection, I found that the meat pan holder was broken. I removed and replaced the holder and tested and it functioned properly. No water leaks observed during service, job completed."

Near Interlachen Dr, Austin, TX 78717
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to repair unit for no operation. Found proper voltage to unit. Proper voltage to control and out of control but display has failed. All water connections are dry. Office will locate part and reschedule.; ordrng 1 W11281068 (LIGHT)

Near Rio Bravo Rd, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not making ice, found ice fan motor would not constantly stay on, found voltage dropping at fan motor, ordering controls and fan motor.; ordrng 1 W10843055 (cntrl-elec) and 1 W11124259 (CONTROL)"

Near Johnson Rd, Canyon Lake, TX 78133
Scott  M.

Scott M.

REFRIGERATOR GE GSS25QSTASS Arrived on site for ice building up around dispenser door and light . Found ice maker has been leaking and running down ice bucket to dispenser . Flapper is closing properly . Also found auger motor is periodically not working due to water leaking and freezing on unit and starting to fail . Ordering motor and yoke and nut . Will need auto .; ordrng 1 AUTHO and 1 WR01X10190 (nut j) and 1 WR02X11941 (drive auger disp) and 1 WR60X10258 (auger motor asm)

Near Ashton Ridge, Austin, TX 78750
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived to complete front load washer. Installed new outer tub,washbasket,washplate,cam and actuator to top load washer from prior visit’s diagnosis. Installed all parts and reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Williamson Dr, Killeen, TX 76541
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site to repair unit that is not cooling properly. Arrived on site to find that the unit control board is not allowing the defrost mode to take place. Removed and replaced failed control. Operations are now normal and water connections are dry.

Near Westinghouse Rd, Georgetown, TX 78626
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to inspect washer not FILLING properly.Ran diagnostics test mode and unit was slow to respond in step 4.Unit will need a valve to complete the repair.Ordering valve W11165546; ordrng 1 W11165546 (VALVE)

Near Connor Ave, Waco, TX 76711
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit goes off balance and the clothes are coming out soaking wet. Tested the unit and found the leveling feet was in between the tiles and the drain line was about 2 feet into the drain pipe. shifted the unit on the tile and adjusted the drain line. Unit works properly and all water connections were dry at the time of service.

Near Childers Dr, Bastrop, TX 78602
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit making a noise and no heat, found element had failed, and a bolt from someone’s pocket was inside the drum baffle. I replaced element and removed bolt, unit tested good."

Near Hill Top Dr, Canyon Lake, TX 78133
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site to replace the control board and the heater due to not going into defrost. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Estate Row, Cedar Creek, TX 78612
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived back on site for complaint of unit not re-installed correctly. Found unit installed correctly, customer was concerned on gap between stainless panel and out shell of unit. Advised that unit was only dropped down enough to access vent. Unit was not disassembled stated the gap is normal and the shell is installed correctly."

Near Catania Loop, Hutto, TX 78634
Scott  M.

Scott M.

DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for dryer tumbling but no heat . Found element coils had broken , thermostats and fuse are good . Cleaned out some lint from unit . Replaced heating element .. No lint build up after service . Did recommend to customer to have vents cleaned to outside . Job complete ."

Near Dosshills Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to find unit has stored error codes. Unit control board is not working correctly. Replaced control W11126814 tested unit to find unit operating as designed job complete.

Near Mariscan Street, Manchaca, TX 78652
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher with 3rd level rack issues again. The rack the customer was sent was warped also. I replaced the rack again with one that wasn’t warped and tested the unit. The rack still gets in a bind whenthe rack wheels line up with the rear rail wheels like the tub is to narrow. I found no obvious dents or damage to the tub, it’s just to narrow. Ms stated the lower rack gets in a bind also. I found the rack wheels spinning fine but when the rack gets on the inner door the wheels are jammed in to tight between the inner door tracks causing the wheels not to roll. Either the inner door is made wrong or the rack is to wide. Need to replace the tub and either the inner door or lower rack to complete service. Ordering c-notes, W10919271 DOOR-INNER, W10713320 TUB-DISHWR, & W10909037 DISHRACK.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10713320 (TUB-DISHWR) and 1 W10909037 (DISHRACK) and 1 W10919271 (DOOR-

Near Las Flores Dr, Austin, TX 78732
Al R.

Al R.

RANGE WHIRLPOOL WFE515S0EB1 Arrived to install previously ordered part.Removed and replaced the control.Reassembled the unit and unit light operates as designed.Customer satisfied JOB COMPLETE

Near Mountain Dew, Gatesville, TX 76528
Lou S.

Lou S.

MICROWAVE GE JVM3160DF4BB "arrived on site to inspect microwave cooking issues. Upon further inspection, the maintenance rep had removed the unit from the apartment and had it in the maintenance shop. Brand new unit still in the box and the complaint was that once it was installed, they could not get the control panel to respond. Removed the unit from the box and plugged it in and the panel display came on. I was able to set the clock and pressed #3 and the unit began to operate. I advised the customer of my findings. No repairs needed for this call, job completed."

Near Ranch Rd 620 N, Austin, TX 78717
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is giving F8 area code. Tested unit and found a screw from manufacturing lodged in blower fan causing it not to run. Removed screw from fan motor and tested unit. Found all is functioning properly at this time.

Near Borromeo Ave, Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE GE JVM3160DF4BB "arrived on site to inspect microwave cooking issues. Upon further inspection, the maintenance rep had removed the unit from the apartment and had it in the maintenance shop. Brand new unit still in the box and the complaint was that once it was installed, they could not get the control panel to respond. Removed the unit from the box and plugged it in and the panel display came on. I was able to set the clock and pressed #3 and the unit began to operate. I advised the customer of my findings. No repairs needed for this call, job completed."

Near Ranch Rd 620 N, Austin, TX 78717
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for faulty compressor,found excessive amount of corrosion on evaporator coil. Installed new compressor,filter drier and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics unit passed all diagnostics good frost formation on evap plate.

Near Lakeside Cove, Martindale, TX 78655
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8959SFZ4 arrived on site to find unit upper rack right side track W11259786 damaged replaced track unit operating as designed job complete W11259786

Near Calles St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR LG LFXC24796S "Arrived on site for no cool. Pierced low side,low side reading +40 psi diagnosed failed compressor.

Near Old Ferry Rd, Spicewood, TX 78669
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer flip down door keeps popping open when tumbling. Was able to adjust hinges. Also found catch loose. Installed strike and catch. Reassembled. Door now closes well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Shawn Dr, Killeen, TX 76542
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site for customer complaint of unit not cooling, found faulty evaporator fan motor, ordering fan motor. ; ordrng 1 WP2315539 (motor-evap)"

Near Cotton Gin Rd, Kyle, TX 78640
Joel G.

Joel G.

REFRIGERATOR GE GFSS6KEXESS "Arrived on site to diagnose fridge not cooling. Frz at 2 degs but ff side at 64 degs. Found lots of water under crisper indicating drain issue. Evap cover completely frozen due to fan circulating too much moisture from blocked drain and screw is stripped holding it in place. Will need screw drilled out, evap cover assy and drain kit replaced. Evap cover is out of stock but may be able to get it in 7-10 biz days.

Near Co Rd 219, Florence, TX 76527
Scott  M.

Scott M.

REFRIGERATOR GE GSL25JFPHBS "Arrived on site for no ice , poor water flow and whirling noise . Found noise , just readjusted condenser motor and stopped noise .Ordering condenser motor & blade only if needed when we come back ( get autho on site if needed ) . will need autho on filer head , ice maker ,valve . Found IM is not working at all . Poor water flow when dispensing with or with out filter and valve is leaking . ; ordrng 1 AUTHO and 1 WR60X10207 (blade cond fan asm) and 1 WR60X10220 (condensor MOTOR )"

Near Silverbell Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8040DW4 Arrived onnsite and found unit fill valve hot failed. Repaired by replacing valve. All checks good.

Near Ogrin Cove, Round Rock, TX 78664
Steve C.

Steve C.

WASHER ROPER RTW4516FW2 Arrived on site for the units only has hot water. Customer also advised that the unit is not draining. Tested the unit and found the hot and cold were reversed. Also found the lid lock will continuously try to lock but is not working. The unit will need a new lid lock.; ordrng 1 W11307244 (latch)

Near Sam Houston Dr, , TX 78602
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and inspected unit for freezing and ice in fresh food section. I found that the damper assembly has ice build up around it. Inspected unit for air leaks and found that the fresh food gasket was not sealing properly. Warmed gasket to relax and allow to seal. Verified proper seal and cleared ice from damper. Job complete

Near Bryson Bend, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to diagnose a dishwasher that Not turning on. Tested all parts and components and found no mechanical failures at this time and all parts and components working properly. Advised homeowner on control panel operation. Job is complete and no leaks were found at time of service.

Near Plainfield Ct, Pflugerville, TX 78660
Wesley P.

Wesley P.

COOKTOP JENN-AIR JID4436ES0 Sr#7535328762 arrived onnsite and found unit fan interface (see pic) needs to be replaced due to extremely difficult to activate. Far too much pressure required. Jk with techline Advised interface should be replaced. ; ordrng 1 UISEEPIC (UNKNOWN )

Near Upvalley Run, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I tested voltage at the outlet and it was good. I tested voltage at the control and got 124V. I found that the green light on the control was not on. I removed and replace the main control and calibrated the unit. Placed it in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Wells Branch Pkwy, Austin, TX 78728
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose fridge upper lights and frz light not working and also not making ice. Verified 14 vdc bk-bl at fan motor but not coming on, indicating faulty fan mtr. Called source, spoke w/ Austin who says that 14 vdc test 36 when it should be on and off also indicates faulty comm between UI and main board. Getting 18 vdc to side LEDs from aurora board but no voltage to frz LED and top ff LEDs indicating faulty aurora board. Ice room fan, aurora board and main board and UI need replaced File#7725324499. ; ordrng 1 W10789393 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10846539 (evaporator fan blade)"

Near Salt Creek Lane, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MRT311FFFE00 Arrived on site for fresh food above normal temps . Found unit not going into a defrost . Evap covered in ice . Heater checked normal.replaced control and thermistor . Tested unit now going into defrost . No water leaks detected at time of service . Job complete .

Near Wayward Sun Dr, Austin, TX 78754
Ron J.

Ron J.

WASHER WHIRLPOOL WTW5200VQ2 "Arrived on site for unit leaking during use, found hot side of valve weeping on washer side excessively dripping. Removed and replaced valve. Verified operations. Unit is no longer leaking all water connections dry. Unit checks good."

Near Louise Lee Dr, Austin, TX 78725
Ron J.

Ron J.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for washer not filling with enough water. Customer put a load into the washer and started a deep water wash. Confirmed washer filled with the proper amount of water then filled unit with clothing under bulky setting, unit filled within 4 inches of top. Explained cycle settings and discussed proper loading. Documented with techline as well. Sr#7725324795 David to document functionality."

Near W Slaughter Ln, Austin, TX 78748
Thomas L.

Thomas L.

RANGE KENMORE 790.369099 Arrived on site to repair a unit that smells like propane and does not heat properly. Found unit to have a failed/weak bake burner igniter.; ordrng 1 318177710 (oven ignitor)

Near Co Rd 317, Georgetown, TX 78626
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Gold Holly Road, Pflugerville, TX 78660
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HB01 "Arrived on site to replace blower that previous tech ordered, after replacing, unit tested good."

Near Kyle, TX
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not spinning or agitating. Upon further inspection, I placed the unit in diagnostics showing error codes F7E6 & F7E1. Cleared the codes and continued with testing. The unit dispensed water into the basket but would not agitate or spin. I could hear the motor humming. I tilted the unit back and found that the capacitor was not plugged in. I plugged it in and tested again and got the same results. I followed the technician sheet in testing and I tested ohms to the actuator ad it was good. Tested voltage from the control and did not get any voltage. I removed and replaced the control and attempted to calibrate, but the unit would not spin. I am ordering the capacitor No water leaks observed during service..; ordrng 1 W11162560 (CAPACITOR )"

Near Brenham Lane, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not making ice, I found broken fill tube wire, ordering fill tube. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11366500 (FILL TUBE)"

Near Highland Terrace Dr, Canyon Lake, TX 78133
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8000DW1 "Arrived on site for customer complaint of noise, found repair kit was needed, I replaced repair kit, unit tested good."

Near Shady Hollow, New Braunfels, TX 78132
Ron J.

Ron J.

WASHER WHIRLPOOL WTW8500DC0 "Arrived onsite for a complaint of washer not unlocking flashing f5e3 (door unlock error) performed diagnostics determined lid lock was needed, jamming at times. No leaks onsite"

Near Oliver Loving Trail, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door issues. Found left door missing closure from door replacement,found deli drawer not closing correct ordering closure and adapter. and 1 W11159608 (BUSHING ) and 1 W11163783 (LEFT HAND CLOSURE) and 1 W11294509 (ADAPTER)"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previous diagnosed part. Removed control and installed new. Tested unit and found no water through dispenser. Tested voltage at valve and found only 60 volts. Tested at connector P3 pin 3 and 4, found 120 volts. Tested at both sides of quick connection and found only 60 volts. Called tech support and found, due to diode place in line voltage valve will only get 60 volts. Removed single valve and installed new. Tested unit and found working. All tested good, no water leaks present."

Near Venezia Cir, Georgetown, TX 78633
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for ice on the inner freezer door, found top left corner of the freezer door seal, door seal had tape preventing from sealing properly. Removed ice and tape remolded door seal to seal better on the cavity. All water connections dry."

Near Rinker Ranch Dr, Austin, TX 78725
Steve C.

Steve C.

DRYER WHIRLPOOL WED4915EW1 Arrived on site for the unit is not heating. Tested the unit and found the element has no continuity. Replaced the element and tested the unit. Unit works properly advise customer to clean air vents every six months.

Near Morin Dr, Elgin, TX 78621
Joel G.

Joel G.

WASHER GE WWSE5200B2WW "Arrived on site to diagnose washer not coming on. Verified proper operation of lid switch and voltage to board. Disconnected and plugged back in and washer worked fine.

Near Eagles Nest St, Round Rock, TX 78665
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for unit with no display. Fond display with lines in it. Replaced console and tested functions and tested good.

Near Yearling Cove, Austin, TX 78727
Joel G.

Joel G.

VENTHOOD WHIRLPOOL WVW57UC6FS2 "Arrived on site to diagnose damaged chimney. Since chimney vent is too high, installers will need to install this part. CS says we can leave part with customer. Left part and informed customer."

Near E Palm Valley Blvd, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER LG WM2701HV "Arrived on site to install previous diagnosed part. Gained access to door bellow, removed old and installed new one that customer supplied. Tested operation, found unit leaking. Disassembled unit and found bad connection to bellow hose. Reconnected hose and performed diagnostics mode. Cleaned remaining water up. All tested good, no water leaks present.

Near Armstrong Dr, Georgetown, TX 78633
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose dishwasher not washing dishes. Found motor error code and no heat error. Replaced motor sump assy. Verified operation. I also cleaned filter full of debris. Verified operations and no leaks detected. Customer to run dishwasher magic through unit before using.

Near Forest Creek Dr, Round Rock, TX 78664
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL WGE745C0FS01 Arrived onsite for customer complaint of cooktop cracked. Confirmed issue. Found thermal crack in front near LF element. Removed and replaced cooktop. No other issues found.

Near FM1670, Salado, TX 76571
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for unit that would not heaT properly. Oven would heat up,shut off and never cycle back on again. Found control not reading sensor properly. Also found igniter is weak. Replaced all components and operations are now normal."

Near Vanner Path, Georgetown, TX 78626
Joel G.

Joel G.

DRYER SAMSUNG DV448AEP/XAA "Arrived on site to diagnose dryer not heating. Found open hi limit. Replaced heater assy that comes with the fuses and verified operation. With venting connected, temps sky rocketed and had to stop dryer from getting too hot. With venting disconnected, temps are perfect. Informed customer that venting will need to get cleaned before using dryer. Also lubed rollers and vacuumed dryer.

Near Buckskin Cove, Jarrell, TX 76537
Clif L.

Clif L.

DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is not advancing cycles. Found timer motor shorted out. Replaced timer and tested unit. Found all is working properly at this time.

Near Pebble Ridge Cove, Round Rock, TX 78681
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on job to replace console per Whirlpool. After replacement confirmed connection to internet.

Near Saint Clare Woods, Marion, TX 78124
Wesley P.

Wesley P.

WASHER MAYTAG MVWB865GW0 Arrived onnsite and found LF from disconnected solenoid at valve. No other issues. Tested after correction. Unit is now operating as designed. Advised customer extensively on use and care.

Near Linden St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher door falling down. Inspected door and hinges. Found fRiction pads broken off hinges. Installed New pads. Tested door operations, tested good. Per diagnostics mode, no error codes. Monitored test cycle. All tested good, no water leaks present."

Near Crown Anchor Bend, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FC3 Arrived on site for unit that will start and then it shuts off. Tested unit to find that the water inlet valve has failed. Replaced inlet water valve and check for leaks. All operations are normal. All water connections are dry.

Near Village Park Dr, Georgetown, TX 78633
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for the washer with water entering the tub when the unit is off. I found the fill valve weeping. I replaced the fill valve and tested the unit. The unit is working as designed. Call complete.

Near Squires Dr, Lakeway, TX 78734
James C.

James C.

WASHER MAYTAG MVWB835DW4 "Arrived on site and installed valve, gear case and clutch. Tested operation and found unit working properly and no faults after calibration and auto diagnostics. Job complete"

Near Vista Corta, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site and found missing screw causing switch failure. Repaired by installing crew to level door. Unit is now operating as designed.

Near Merimac, Austin, TX 78731
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site and found unit operating with motor failure.Replaced sump and motor. Unit is now operating as designed.

Near Arran St, Austin, TX 78754
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher with no functions. Upon further inspection, I found the unit with the drain pump on, but the control panel had no functions. I tested voltage to the control and it had 123V but was not putting out voltage to the panel. I found where there was some oxidation on the connector of the panel and some on the connector at the control. I obtained authorization from the office SC so I removed and replaced the main control and control panel and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Iveans Way, Austin, TX 78717
Al R.

Al R.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived to inspect dishwasher dispenser issues.Confirmed the dispenser was defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.

Near Briarcliff Rd, Troy, TX 76579
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit leaving white residue on inside of door, I instructed customer to use a dishwasher cleaner, I ran test cycle, and ran calibration cycle, unit tested good."

Near Research, Canyon Lake, TX 78133
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for unit that would start and then stop by it’s self. Found that the door switch was prematurely opening. Removed and replaced door latch. Tested unit. Operations are normal. Water connections are dry.

Near Sage Derby Drive, , TX 78634
James C.

James C.

DISHWASHER KITCHENAID KUDU03STSS1 Arrived on site and installed new vent and thermal fuse. Ran diagnostics and found unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site found small batch of ice in bucket . Ran harvest test . IM did hang up halfway thru test . Replaced ice maker and all checked normal . Nonwater leaks detected at time of service . Job complete .

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to inspect long fill on washer.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near Emerald Rd, Waco, TX 76708
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the door seal and the door switch. I tested the unit and it is working as designed. Call complete.

Near Rio Chama Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to find unit not responding. Tested and found voltage at the unit all the way to the control interface panel. Panel tests defective. job complete

Near Circleview Dr, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to replace hinge and cam. After replacement adjusted level so mullion catches properly. No leaks detected at time of service.

Near Bellows Falls Ave, Austin, TX 78748
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for range inner glass broken on oven door. Inspected unit and door. Removed door and cleaned up broken glass. Installed inner glass door and door. Tested door operation. Advised customer to be careful that there may be left over glass on floor and will need a thorough cleaning. All tested good.

Near Beebrush Ct, Liberty Hill, TX 78642
Clif L.

Clif L.

DRYER GE GTD42EASJWW Arrived on site to diagnose a dryer that will not start. Found a timer shaft broken causing unit not to run. Replaced timer and tested unit. Found all is functioning properly at this time.

Near Elm Creek Dr, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for water leaking. Per customer found moisture on cabinet next to freezer door seal. No moisture at time of visit,found large gaps between liner and cabinet, added adhesive to gaps between liner and cabinet. Checked door seal good no gaps between gasket and cabinet"

Near Terra Scena Trail, Dripping Springs, TX 78620
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site for dishwasher with bad spray arm. Tested and inspected unit and found bottom spray arm clips are broken and will not stay in place. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Walsh Tarlton Ln, Austin, TX 78746
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED70HEBW0 "Arrived onsite for customer complaint of dryer getting clothes caught near lint trap area. Upon inspection, found screw has made its way inside housing. Secured all screws to frame. Tested lint trap. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Taffinder Lane, Killeen, TX 76549
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found wash motor is not running, after replacing ran diagnostic cycle and all functions have returned. No water leaks detected at time of service, job complete"

Near Timberwood Trail, New Braunfels, TX 78132
Ron J.

Ron J.

MICROWAVE GE CEB1599SJ2SS "Installed monitor switch and control panel, but now microwave is turning the turntable with the door open any longer, now the microwave is heating only when the door. I have no signal in the building.

Near McCallen Pass, Austin, TX 78753
Ron J.

Ron J.

RANGE WHIRLPOOL WFC310S0ES3

Near E Parmer Ln, Manor, TX 78653
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and installed pan and motor. Unit is now operating as designed. Advised customer.

Near Marlton Dr, Austin, TX 78703

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