Arrived on site to install w p w 10163915 seal. On arrival installed part and found dryer working as designed call complete

Arrived on site to test unit for noise, tested unit could not mimic the noise customer was describing, found a knocking noise present during agitation but customer stated that it gets louder under a heavy load, send video in to service management and was advised that the noise is do to a failed gearcase, replaced gearcase (W11449841) and clutch as precautionary (W10754448) and tested unit is now running as designed no leaks detected job complete

Arrived on site to replace previously ordered part. Upon arrival proceeded to replace W11754659 console. Tested unit and now unit is functioning as designed

WDF331PAHS1. Customers stated the dishwasher was not getting hot and not drying dishes at the end of the wash cycle. Ran diagnostics; only fault code was F7E1 (water temperature issue). Allowed dishwasher to run through diagnostics. Heater came on and got hot. Heater is working; checked from control board and it had continuity and ohmed out correctly at 24.6 . Ran water in sink; took about 20 seconds to get hot, measured at 105. Checked water temperature inside dishwasher while running; it was at 77. Advised customer that dishwasher is functioning and heater works/comes on for maximum drying efficiency. Incoming water needs to be at least 120; advised to turn up water heater and run sink until hot before starting dishwasher. Also advised to use high temp wash to increase water temperature, and that dishwasher takes 30-40 wash cycles before fully conditioned to allow water to bead off and run down tub. Dishwasher working as intended. No leaks detected at time of service.

Arrived on site for filter issues. Found defective door on filter housing, replaced defective filter housing,turned on water source no leaks,installed filter customer provided tested water dispenser working no leaks. W11162042.

Arrived on site for condensation and ice build up forming inside FC. Upon arrival, inspected gasket and found half inch gap on bottom left corner . Upon closer inspection, found ice pack fallen between bottom gasket and liner causing air gap. Removed ice pack and fluffed gasket with heat gun. Tested unit and now unit is functioning as designed . No water leaks detected at this time. No parts needed

Arrived on site to install previously diagnosed and ordered parts. I installed the splutch and belt and recalibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. W10721967 W11239857

Arrived on site to inspect washer model WFW5620HW1 not unlocking. Upon further inspection, I found that the washer was in standby and unlocked. I placed the machine into diagnostics and observed no stored error codes. The customer had not reset the . I ran a test cycle number 12 and found the machine to be running without issue. I did not find any problems with the machine or was I able to replicate the door not unlocking. At this time the washer is operating as designed showing notification of failure. I reset the machine and calibrated. No water leaks observed during service.

Arrived on site for refrigerator WRS315SDHM13 not making ice or dispensing water. Tested unit and found dispensing with no issues. Checked temps of some items in the RC and found some as low as 34. Unit is not heavily loaded, so extended cooling will result in a frozen reservoir. Adjusted temp 1 setting warmer to compensate. This should restore proper function. Repair completed.

Arrived to unit 1208 for water not draining properly. Upon arrival, customer stated their towels will be soaked in water when cycle is done. Inspected cycle settings and found Spin is off. Showed customer and realized they must have bumped into the button and accidentally changed the settings. Ran diagnostics and found no issues . Unit is functioning as designed. No water leaks detected at this time. No parts needed

Arrived on site for washer, not completing cycles or draining. On arrival, I confirmed the failure. After further inspection i found the harness that come loose from the drain pump from previous repair and I relatched harness and secured it in place and found washer working as designed with no leaks call, complete.

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control, ran calibration and diagnostics test. All checked normal. No water leaks detected at time of service. Job complete .

Arrived on site for refrigerator KRSC703HPS00 leaking when making ice. Examined icemaker and found a chunk missing and icemaker mold cracked. Installed new icemaker W10873791. Unit cycled when plugged in. No leaks found. Repair completed.

Arrived on site to replaced previously diagnosed valves, replaced cold valve (W11688994), and hot valve (W11688995) and tested unit is now running as designed no leaks detected job complete

Arrived onsite for WRS331SDHM08 no ice dispensing. Found bad motor. Repaired by replacing dispenser motor w11671282. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for washer WTW4955HW3 drain pump continuing to run. Error code F3E1 pressure system failure. Replaced control W11608056. Calibrated and tested. Unit is now functioning properly. Job complete

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control, ran calibration and diagnostics test. All checked normal. No water leaks detected at time of service. Job complete

Arrived on site (Unit 101) to replace previously diagnosed parts. Upon arrival replaced control (W11261167) and console (W11600370). Assisted in reconnecting unit to WiFi. Started a 350 bake cycle while monitoring with a thermocouple. Unit reached set temp with no issues and began cycling between 330 to 370. Unit is now running as designed, job complete.

Arrived on site to install ordered parts on a dishwasher MDB4949SKZ3. Installed the float w11545764, pump w11497943, control w11660283, 4 screws w1170270 and the vent w11649995. Ran a full factory cycle without any issues or leaks detected.

Arrived on site for washer shaking and walking around . Found alot of bounce in tub . Ran diagnostics and got no error codes . Did get some banding around after high spin cycle . Replaced suspension rods. Ran calibration and test wash. All checked normal. Did adjusted back right leveling foot . Nomwater leaks detected at time of service

WTW4816FW3 Arrived on site for a washer with the drain pump running constantly. On arrival, I verified long drain a failed control board. I checked the serial # and it does fall under the service pointer to replace the control board. Part has been ordered, but it hasnt been received . Im rescheduling the client for 3/17/26. No water leaks visible from the main water supply. ; schdld next appmnt for 3/17 TUE !

Arrived on site to inspect dishwasher model KDTM404KPS3 not running a cycle and beeping. Upon further inspection I gained access to the underside of the dishwasher and found water inside the trip tray. I also found a lot of buildup around the switch and within the float switch causing it to become stuck. I cleaned out the tray and replaced the float switch due to the buildup. I reassembled and ran a test cycle. The machine is now operating as designed. I advised the customer of proper detergent usage. No water leaks observed during service. W11545764

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control, ran calibration and diagnostics test. All checked normal. No water leaks detected at time of service. Job complete .

Arrived on site to test unit WRMF3636RZ00 for not dispensing water or ice. Upon arrival tested dispenser and found valve energizing but no water flow present. Inspected water supply line and found line pinched behind the unit restricting water flow. Corrected routing of the water line and secured it to prevent future pinching. Tested dispenser operation and confirmed water is now dispensing properly. Unit is now running as designed, no leaks detected, no parts installed, job complete.

Refrigerator WRS315SDHZ19. Customer stated the ice maker sporadically produced ice, sometimes filling several trays then stopping before resuming later. Checked freezer temperature at -5F on top shelf. Ran cycle test on ice maker; it dumped and filled, indicating issue with icemaker thermostat not reading temperature properly. Removed and replaced icemaker w11700250. Ran tests; it harvested and filled with water. Advised customer it should start dumping ice in about 90 minutes and produce ice every 90 minutes. NO WATER LEAKS OBSERVED DURING SERVICE.

Arrived on site for unit squealing when spinning. Upon arrival disassembled unit and found tension pulley seized. Proceeded to replace 4392067 repair kit. Tested unit and now unit is functioning as designed

WTW4855HW3. Verified drain pump running continuously and pressure switch fault. Removed and replaced control board w11607637 Recalibrated. Washing machine ran auto test; unit filled and agitated, drained and spun. Unit is working as intended. No leaks detected at time of service.

Dryer moved to 3101. Arrived on site to follow up on dryer WED5620HW2 throwing ERR message. Examined unit and confirmed ERR when trying to start unit. This is thrown for door switch issues. Checked door switch and found it unplugged from the harness. Plugged in door switch and locked it in, and gave it a couple tugs. Tested unit ans verified all functions working as designed.

Arrived on site for dishwasher WDT540HAMZ4 with issue of not draining. Upon arrival, inspected unit and tub has standing water. Ran drain cycle and pump energizes but does not pump. I manually drained unit using vacuum. I replaced drain pump W10876537. Test unit and is now operating as designed. No leaks present. Job complete

Arrived on site for oven showing error. Found f1e1 showing. Found f3e1, for bottom oven, f3e0, main oven sensor, and f1e1. Removed oven from wall. Removed p10 connector. Vt-vt and or-or both reading 1.1k. Will need new control. Replaced control. Verified operation. Call complete

Arrived on site to diagnose a microwave with the blower fan not working. Tested the unit and found that when the blower was turned on, it produced a humming sound but the fan was not operating properly. Removed the microwave from the wall to inspect the blower assembly and check for any obstructions, loose wiring, or mechanical issues that could be preventing the blower from running. Performed a visual inspection of the blower motor and surrounding components but did not find any visible damage or blockage. Reinstalled the unit and plugged it back in to retest operation. After restoring power, tested the blower again and the fan began operating normally with no abnormal noises. Allowed the blower to run for a period of time to confirm proper operation.At this time the blower is functioning as designed and the issue could not be duplicated again. Job complete.

Arrived onsite for unit constantly draining. I confirmed unit drains when plugged in and a F3E1 water pressure sensor failure present. Under s code S153EB I replaced the W11607637 control and calibrated unit. Unit now operates as designed and no leaks are present. Call complete.

Arrived on site for dishwasher not draining. Upon arrival, inspected unit found unit is not draining properly. Thank you so much. Replace drain pump and tested unit is still not draining. Inspected unit furthermoremore and found drain hose kinked. Removed kink intestin unit is now draining properly. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dishwasher MDB7609AWW1 with issues with upper rack. Customer explained that she has a hard time pushing the rack all the way back, the tracks seem a little hard to move when loaded. I examined the track and wheels and dont see anything broken, and no adjustments i can make. Customer is not able to move/lift much weight, and may just need to lighten the upper rack load. No failures verified with unit. All is working as designed.

WDF341PAPM2. Customer stated that the dishwasher would fill but not wash and would drain out if cycle canceled. Ran diagnostics and found open wash motor fault code. Open wash motor circuit verified coming from wash motor and found it to be open. Removed and replaced wash motor w11613479. Ran dishwasher and it filled, washed, and drained. Unit is working as intended. No leaks detected at times of service.

Arrived on site for unit not cooling. Upon arrival inspected unit removed evaporator cover unit has been unplugged for 2 days now. Plugged unit back in and waited 30 minutes . Checked evaporator after 30 minutes but still no frost pattern and unit is not cooling. Unit will need a sealed system repair ordering compressor, uv drier, access valve and nut. Office to reschedule please allow return tech 2hrs for repair ; ordrng 1 W11480426 (Compressor) and 1 W11407409 (Evaporator) and 1 WFW10143759 (Uv drier) and 1 W11506635 (Access) and 1 4 (Nut)

Arrived onsite for unit operating with one time increased temp event. Tempt at time of service 0f and 34f. No other obvious correlations except coil had never been cleaned. Cleaned from front to improve efficiency. Unit is now operating as designed. No leaks, no parts.

Arrived on site got 7-6, 7-1,7-7 error codes . Unit will not agitate or spinning. Did find cap hanging down . Replaced actuator , cap and used motor W11782131 from job 479313. Unit will now do a very weak agitation but will never spin . Found lower harness damaged . Ordering harness . Talked to office return set for first call 0f day 3/13 . Nomwater leaks detected . ; ordrng 1 W11782130 (Lower harness)

Arrived on site to complete repair on microwave WML55011HS09 that had non functional buttons for fan and light. Replaced the left side UI W11220420 and tested. Verified proper operation. No further repairs needed. Call completed.

Arrived on site to replace the oven gas valve and main wire harness per previous diagnosis. Disconnected power and shut off the gas supply to the unit before beginning repairs. Removed the necessary panels to access the internal components and replaced the faulty gas valve and the main harness. After installation, all connections were secured and the gas supply was turned back on. Performed a leak check on all gas connections after the repair and confirmed there were no gas leaks present. Restored power to the unit and began functional testing. Preheated the oven to 350F on the bake cycle and verified the oven ignited properly and reached the set temperature without issues. Then tested the broil function, setting the unit to 525F, and confirmed the broiler ignited and preheated correctly. Monitored the unit during operation to ensure proper performance and verified that the breaker did not trip at any time during testing. Oven is now operating normally and functioning as designed. Job complete.

Arrived onsite for previously diagnosed part. I replaced the W11637581 control and tested unit. I verified no leaks occurred and heater is now operating as designed. Call complete. Unit operates as designed.

Arrived on site to diagnose dryer MDE6000AYW that is making noise when running. Tested and examined unit and found noise coming from rear rollers. On further exam found idler pulley is also worn, belt is completely dry rotted and on the verge of snapping. Installed 2 new rear rollers 12001541, WP3300535, WP6-3700340. Tested unit and verified all functions working as designed, noise is gone.

Arrived onsite for washer WET4027HW2 drain pump continuing to run. Error code F3E1 pressure system failure. Replaced control W11629601. Calibrated and tested. Unit is now functioning properly. Job complete

Arrived on site for washer, not completing cycles. On arrival, I confirmed the issue and found f5e1, f5e2, & f5e3 in diagnostic. After further testing, I found lidlock had no resistance to it when opened or shut using a multimeter. I replaced a little lock w 11307244 and then found that the control is also not sending any voltage to the little lock, but the new lid lock works as manufacturer designed it to. Im imim ordering W11608056 acu an office will need to reschedule once availability of part is known.; ordrng 1 W11608056 (Acu)

Arrived to unit 9104. Reset breaker,after 10 sec breaker tripped,disconnected heater reset breaker,compressor and fans powered on,diagnosed a defective heater,powered unit off,replaced defrost heater powered unit on compressor and fans powered on. No one available for signature. W11562215

Arrived on site to replace previously diagnosed capacitor, hub ,cam, belt and gear case, removed wash plate and found no issues with the hub or capacitor, replaced gearcase (W11454734), cam (W10721967) and belt ( W11239757) and tested unit is now running as designed no leaks detected job complete

Arrived onsite WTW4107SW0 for unit with intermittently unresponsive electronics after first few days of use, unable to start a cycle even though lights would come on. Unable to access diagnostics. Reset did not change symptoms. Latch cycled one time during first attempt and then not again. All PSP items. Office to reschedule. ; ordrng 1 W11781650 (Console) and 1 W11790872 (Control) and 1 W11790873 (Drain pump)

Arrived on site to test unit for F8E4 error, tested unit found drip pan full of soapy water, removed water and reset unit, start a normal cycle and after 5 minutes found unit sudding up excessively explained to customer that do to there water softener system they should not use pods and instead start using liquid detergent so the amount of detergent can be adjusted, customer will switch and monitor, at this time no leaks detected job complete

Arrived on site for a washer MHW5630HW3 making noises. Found the model was wrong so i updated it. Inspected the unit and found the front left leg wasnt touching the floor so I leveled it. Also found the drain and water lines were banging in high spin. Pushed the washer back to pin the hoses down and the noise went away. Unit is operating as designed with no leaks detected while on site.

Arrived on site for a dishwasher WDT751SAPZ1 not cleaning well. Customer stated that the actual complaint is that its leaking from the vent when the door is opened. Inspected the vent gasket and found the vent housing on the outer door is warped so its not hitting the gasket properly. Im ordering W11545290 bezel, W11649995 vent and W11461694 outer door for the return visit. Office will need to reschedule. ; ordrng 1 W11545290 (Bezel) and 1 W11649995 (Vent) and 1 W11461694 (Outer door)

Arrived on site to test unit for not working, tested unit found failed latch causing unit not to start, replaced latch (W11513248) and tested unit is now running as designed no leaks detected job complete

Arrived on site for a microwave WMH31017HS13 tripping the breaker. I ran a one minute cycles 5 times without tripping the breaker. No other issues found. Nobody available to sign

Model: WTW4957PW0Arrived on-site to test unit for not starting and improper operation. Upon initial inspection, found the indicator lights blinking and the control panel unresponsive. Reset power to the unit and retested operation. After power reset, the control responded normally.Ran a full diagnostic cycle and verified all functions. No error codes or faults were detected during testing. Performed a calibration cycle to ensure proper operation of the drive system and components. All components activated and operated as designed.At this time, the unit is functioning properly with no abnormal behavior observed. No failures detected.Job complete.

Arrived on-site to test the unit for a reported water leak. Performed a water test and observed that the inlet water valve was cracked, creating a small stream of water leaking from behind the unit. Replaced the inlet water valve and retested the unit.After replacement, the unit was water tested again and is now operating as designed. No leaks were detected at this time.Job complete.

MVWC565FW0 Arrived on site from previous tech visit to install parts. I installed the motor, belt, splutch, suspension, and hub. I calibrated and then tested on customer mode. The product is working as its designed with no nosies, and no water leaks are visible from the main water supply.

Arrived on site to test unit WTW8127LC1 for not draining. Upon arrival customer stated unit began to make a noise and would not drain. Entered service mode and engaged drain pump; pump began to buzz and no water was evacuated. Removed drain pump and found foreign object obstructing the impeller, preventing rotation and causing damage to the pump. Replaced pump (W11396717) and tested unit, water is now evacuating properly. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete.

Arrived on site to diagnose a dishwasher that was not washing dishes correctly. Started a diagnostic cycle and monitored the unit during operation. During the wash portion of the cycle, observed that water pressure inside the tub was weak and not circulating properly. Removed the lower rack and spray arm area for further inspection. Found a section of internal tubing broken, which was causing water to spray off to the side instead of being directed through the wash system and spray arms. This issue prevents the dishwasher from properly distributing water throughout the tub, resulting in poor washing performance. Checked the parts breakdown to identify the damaged tubing, but the specific part was not clearly listed or identifiable in the diagram. Additional part research will be required to determine the correct replacement component. Advised the customer of the findings. Office will follow up after part research is completed to confirm part availability and schedule a return visit for repair. Job complete for now.; ordrng 1 Partresearch

Arrived on site for unit leaking. Upon arrival spoke with builder says unit leaks alot at the bottom. Inspected underneath and tub had a big hole in it took picture uploaded to SD. Ordering new tub office to reschedule please allow return tech 2hrs for repair ; ordrng 1 W11674387 (Tub)

Arrived on site to replace the fill valve and dispenser assembly per previous diagnosis. Shut off the water supply and disconnected power to the unit before beginning the repair. Removed the faulty fill valve and dispenser and installed the new replacement parts. Reassembled the unit and restored power and water supply. Tested the unit through a full operation cycle to verify proper functionality. Confirmed that the fill valve is operating correctly and allowing the proper amount of water into the unit. Also verified that the dispenser is functioning as designed. Monitored the unit during operation and inspected all connections and components for any signs of leaks. Unit tested good and is operating as designed. No leaks present at this time. Job complete.

Arrived on site for a dryer, not starting not powering on. On arrival ,I saw an error code F2E1 stuck button on the screen . It wouldnt allow me to test unless I cleared the error code. After clearing the code, I tested the dryer, and it was getting too hot. Then, I tested the ventilation to the clients home with my vent tester and it was in terrible condition. I recommended the client get the dryer duct cleaned. The dryer is working as its designed with no parts installed.

Arrived on site for washing machine, making a loud noise during drain and spin. On arrival, confirmed failure and found rotor bolt had backed out and fallen out of place, causing rotor not to align with slider and leading the noise. I added lock tight to bolt.Because the loctite on bolt was not existent and secured it in place and found washer working as designed with no leaks.Call complete

Lived on site for refrigerator needing a sealed system repair. Unrivaled, I confirmed the previous diagnosis, but found that the unit has aluminum captube and requires a lock ring kit as well as all associated lock Rings for repair. Office will need to reschedule once availability of parts is known along with previously sent parts to complete repair. Ordering lokrings and kit.; ordrng 1 Needsalllokringsforaluminum (Needs all lokrings for aluminum) and 1 Lokringkit (Lokring kit)

Arrived on site for dryer not heating. On arrival confirmed failure and after further inspection, I found the cut off and heating element. Both broken as well as a large sign of a clogged dryer vent in the wall of the house. I replaced 279973 cutoff, and w p 33387747 element And found dryer working as designed call, complete

Arrived on site to diagnose washer WTW4816FW3 that is not spinning. Examined unit and foind basket locked in place. Looked in basket and found a screw that ended up being ~2 inches long that had gone through one of the basket holes and locked it in place. Removed the screw and ran the unit. Confirmed no leaks, and the unit is spinning as designed. Call completed.

Arrived on site to inspect washer NTW4516FW4 drain pump constantly on. Upon further inspection, I plugged the unit in to place it in diagnostics and immediately thendrain pump came on andmi could not get the unit into diagnostics. Per service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11603811

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control, ran calibration and diagnostics test. All checked normal. No water leaks detected at time of service. Job complete

Arrived on site for a refrigerator model WRS325SDHZ14 that is leaking after water is dispensed. Inspected unit and work area. The customer advised that the machinenwill drip for about 5 seconds after stopping the water dispenser, and while he and his wife dont mind, the kids forget, and water leaks down the front of the refrigerator. I tested the unit and confirmed the customers complaint. I checked the water tube under the door and fixed the water hose connection. I tested the unit again and found the machine drip one time but stopped after. I tested the unit several times and could not replicate the same issue. The unit is working and operating as designed. Call complete. No parts were installed, and no leaks were present during service.

Arrived on site for washer locking and unlocking but never starting cycle . Ran diagnostics got 7-1 error . During test wash mototr would just hum. Found cap leaking . Replaced cap, reran diagnostics. All checking normal. No water leaks detected. Maintenance not on hand to sign ticket . Job complete

Arrived on site for cooling issues. Per customer unit completely stopped cooling food started to defrost and ice melted,then unit started working again,at time of visit unit working ice bin full diagnosed possible communication issue with controls, replaced the main control and ui,ran diagnostic all test passed. W11728331,w10843055

Arrived on site to inspect dryer model NED4655EW1 not heating. Upon further inspection and verified no heating and ran an airflow test. The airflow test failed showing the vent is clogged. I gained access to the rear of the machine to access components. I found that the heating element was warped and overheated, causing the coil to break. All other components, checked good. I removed the heating element and vacuumed out the inside of the vent. I installed the new heating element and reassembled and informed the customer that they will need to have the vents cleaned out before the dryer can be operated. The dryer is now fixed. 279838

Arrived on site for range with broader elements stuck on when bake element was used. On arrival confirmed, failure and found relays on control sticking when powered on. During diagnosis, I also found someone had previously tried to repair the terminal block with a drier repair wire and used a non porcelain wire nut(photos in sd). Im ordering a main harness and control.And well need office to reschedule.Once availability of parts is known.; ordrng 1 W11616881 (Harness)

Arrived on site to inspect washer WTW5100HC2 noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. I noticed during the spin test, that the tub assembly was moving more than it should and making a squeaking noise; metal on metal. Once testing was completed, i pushed down on the tub assembly and when I released it, the assembly bounced back up with a lot of movement. I removed and replaced the suspension rods and tilted the unit back and inspected underneath. All of the components underneath the unit are in good operational condition. I calibrated the unit and retested and the unit is operating as designed. No water leaks observed during service, job completed. W11396716

Arrived on-site to test unit for improper operation. Customer stated the washer randomly turns off and the console freezes, becoming unresponsive to touch inputs. Customer reported they must cycle power multiple times to restore operation. Issue most frequently occurs during the rinse cycle.Inspected the console interface assembly. Found excessive corrosion present on the console connection points, indicating moisture intrusion into the console area. Corrosion at the electrical contacts is causing intermittent communication loss between the console and main control, which explains the freezing and power-reset behavior.Ran a full diagnostic cycle to further evaluate the unit. During testing, observed the gearcase operating with excessive noise and vibration, indicating internal wear or failure. Customer confirmed abnormal noise has been present during operation.Due to the condition of the unit, recommend replacement of the following components:GearcaseRotorWash plateConsole (user interface)Main control boardParts have been ordered and customer has been rescheduled for 3/18 to complete repairs.AM only ; ordrng 1 W10861510 (Console)

Arrived on site for no ice and no lights in freezer. Removed ice bin,found icemaker tray stuck mid cycle and not rotating after forced reset,replaced defective icemaker, ran harvest test passed icemaker filled with water. Found broken switch,replaced switch,found led module dim replaced module unit now working as designed. W11700250,w11396033,w11602886

Refrigerator model WRFF3736SW00: Removed and replaced previously diagnosed water tube w11768350 and water reservoir w11758524. Reinstalled drawers and bins. Tested water flow, which was slow initially. Removed water filter and water flowed normally. Advised customer that the refrigerator is working as intended. No more leaks inside the refrigerator, but her water filter is plugged and will need replacement. No leaks detected at time of service.

Arrived on site for washer will not spin nor agitate. Found f2e1, f7e1. Cleared codes and ran automatic test cycle. Found unit just hums when motor is asked to turn. Inspected and found capacitor was out of range. Replaced capacitor. Ran automatic test cycle. Call complete.

Arrived on site to replace previously broken ordered parts. Upon arrival, proceeded to expose RC evaporator and found ice buildup on the drip pan. Cleared all ice and proceeded to replace W11087438 harness wire. Continued to check drain hose and found gap from the tip of the insert tube to the liner. Cleared drain hose and applied permagum to seal gap. Tested unit and found no issues. Changed to Basic Mode. Also replaced W10846057 gasket due to small tear on the top right and bottom right corners. Unit is functioning as designed. No water leaks detected at this time.

Arrived on site for dishwasher not cleaning dishes. Customer suspects heating element. Entered diagnostics found f7e1. Accessed heater and found heating element was open. Replaced heater and reset code. Ran automatic test cycle and all components pass. Call complete. W10518394

Arrived on site to test unit for not working properly, tested unit found failed pressure switch on control, control is covered under the service pointer S153EB, part is on order but did not receive in time for service, rescheduled for 3/18; schdld next appmnt for 3/18 WED !

Arrived on site to apartment 5308 for refrigerator WRT541SZF03 with issue of compressor not starting and unit not cooling, upon arrival, inspected unit and is hot in both boxes. Found both fans and compressor are running but compressor is only pulling .28 amps and is cold to the touch. Need to order sealed system repair. Ordering compressor, uv drier , access valve and 2 hour weigh time. Office to reschedule ; ordrng 1 2hourweigh (2 hour weigh) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W11580057 (Compressor)

Arrived onsite for unit with failed wash motor. F7e1 and corroborating motor jam hum. Used W11416362 to replace the motor. Unit is now operating as designed. No leaks. Had to uninstall water connection. Signed waiver. Mounted unit with better suited screws. All checks good.

AFI2538AES Arrived on site for a refrigerator, not despenseing ice or water. On arrival, verified that the chute has failed . Part hasnt been received yet. I rescheduled the client for 3/17/26 returning parts just in case needed. No water leaks visible from the main water supply. ; schdld next appmnt for 3/17 TUE !

Arrived on site to replace heating element and bottomSpray arm. Replaced both parts test unit and motor worked for a few seconds and then shut off. Will order new sump and motor assembly rescheduled for Tuesday ; schdld next appmnt for 3/17 TUE !

Arrived on site for no ice. Ran diagnostic, thermistors passed,good air flow to ice compartment, failed harvest test icemaker not running,diagnosed a failed motor,installed a new icemaker ran harvest test pased ran fill test passed. W11557002

Spoke customer and the issue is with the amount of soap they are using l3aving white residue on cloths. I instructed customer they would need to switch their soap per what whirlpool.Recommends on their website and no service was performed.Call complete

Arrived on site to replace door on refrigerator WRS335SDHM07 due to having a dent. Examined right side door and confirmed dent. Installed new door and label LW10912075 / W11223753. Examined new door with plastic off and found another scratch on the new door. Reordering door. Office to schedule. ; ordrng 1 LW10912075 (Door) and 1 W11223753 (Nameplate)

Arrived on site for dishwasher KDTS724SPS0 with F8E4 error present. Checked float tray and found water present in float tray. Ran unit and watched for leaks. Found a leak coming from the left side of the door. Looked closer and found the left side of the door is not seating. Opened door and found a screw sticking out of the left side frame screw hole, and its hitting the door. Removed the screw and closed door properly. Ran again and found no other leaks present. Repair completed.

Arrived onsite for washer MVW4505MW2 stopping mid cycle. Inspected and appears tub bottomed out and broke harness where it plugs into pump. Replaced harness W11643701 . Tested and unit is now functioning properly. Advised customer on not overloading unit. Job complete.

Arrived on site for a return visit to replace previously diagnosed parts. Replaced the sump and motor assembly, detergent dispenser, and heating element. Disconnected power to the unit and removed the dishwasher from the cabinet to access the necessary components. Removed the faulty sump and motor assembly and installed the new assembly, ensuring all hoses, clamps, and electrical connections were properly secured. Replaced the defective detergent dispenser on the inner door panel and installed the new heating element inside the tub. After completing the repairs, reassembled the unit and restored power. Ran the dishwasher through a test cycle to verify proper operation. Confirmed the unit fills, circulates water correctly through the new sump and motor, the detergent dispenser opens during the wash cycle, and the heating element is operating as designed.Checked the unit thoroughly for leaks during operation and no leaks were present at this time. Unit is operating properly. Job complete.

WTW4816FW3 Arrived on site from previous visit to install parts. I installed the motor, belt, splutch, actuator, and capacitor had failed as well. I calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

Arrived on site to look at model WTW4816FW3 for customer complaint of unit ripping clothes. Found unit is working as designed. Took pictures of clothes and documented with techline. Case number 22810549

Kenmore washer LAT9616AAE: The previously ordered water valve was incorrect; reordered the correct water valve Wp22001274.No leaks detected at times of service; ordrng 1 WP22001274 (Valve)

Kenmore washer LAT9616AAE: The previously ordered water valve was incorrect; reordered the correct water valve Wp22001274.No leaks detected at times of service; ordrng 1 WP22001274 (Valve)

Arrived on site to look at model WTW5057LW1 for customer complaint of unit not starting a cycle. I ran full diagnostic test cycle and found found issue with the capacitor. I replaced capacitor and tested unit in diagnostic mode. Unit passed all component tests with no leaks. Part used w11395618

Arrived on site for a washing machine model MVW4505MW2 that is not draining and has lights flashing. Inspected unit and work area. The customer advised the unit it is doing the same thing as a year ago, where it wont drain and wont do anything else. They said the unit did drain the water out eventually, but havent used it since. I ran the unit through diagnostics and confirmed the F9 E1 (long deain) error code. I tested the drain pump in diagnostics and was able to get it to run. I shook the machine while it was draining and found it pulling on and off. I gained access underneath and found a wire split on the harness going to the drain pump. I replaced the wire harness W11643701 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

Arrived on site for dishwasher needing new tub. On arrival reconfirmed, failure, and I installed w 11409866. I tested dishwasher and found it working as designed with no leaks.Call complete

WTW4850HW3. Verified drain pump running continuously and pressure system fault code. Removed and replaced control board w11607637. Recalibrated unit; ran auto test. Washer filled, agitated, drained, and spun as intended. No leaks detected at times of service.

Arrived on site for a washer MVW6230HW0 tripping the breaker. stated that it finishes the cycle and trips after its done. Unit is getting good power to the control but not bliking light and the console isnt lighting up. No issues with the harness and the pump tested 21 ohms. Reported to safety. They are not covering the repair. I explained to the customer that i cant be sure if any other repairs will be needed after the control is replaced. Customer declined any repairs. No leaks detected while on site.

Arrived on site for water leaking and no ice. Found a frozen drain,cleared drain rannwayer through drain watwr now draining correctly. Found no water at dispenser, pulled unit out,found water source turned off,turned on water, tested dispenser passed,ran icemaker fill passed.

Arrived on site to install previously diagnosed and ordered parts. Due to the convection fan rattling during use, I pulled the unit out onto my floor protector and removed and replaced the fan assembly and fan blades and tested. The unit is operating as designed. Due to the unit not sitting level, using the shims I ordered, I attempted to level the unit on the right side. However, due to a trim piece in between the countertop and unit, I am unable to raise the unit high enough on the right side without possibly causing damage to the trim piece. The left side does not need to be leveled as the unit is sitting flush with the trim on the left side and theres a small gap on the right. Once the unit is sitting level, the unit door should sit more flush on the right side. I demonstrated for the customer how the door will sit once the unit is level and explained that using a long 1/4 inch piece of trim or wood, that will sit under the front and back legs of the unit, should level the unit. Once I had the unit back in its space, I retested it and it is operating as designed. Job completed. W11617227, W11548753, SHIMS-4