We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Georgetown, TX 78626
Jimmy J.
Job Details: 11/15/2021
Arrived on site for TRIPS THE CIRCUIT BREAKER DURING USE. Placed in diagnostics and no error codes came on. Checked junction box and all wires were properly seated. Ran through all diagnostic cycles and dishwasher never lost power. Ran through normal cycle to see if it would lose power. Allowed to run for twenty five minutes and dishwasher never lost power. Used outlet tester to ensure outlet was good. Used multimeter to test voltage at the wall and was getting 120. Suggested customer try running an extension cord to another outlet in the house that they know isnt a GFCI to test if dishwasher loses power. If it doesnt they will know either the outlet or the breaker for the dishwasher needs replacement. If it still loses power when plugged in with an extension cord customer will call us back to try and diagnose any failed components we can find.Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Wimberley, TX 78676
Jacob
Job Details: 11/15/2021
Arrived onsite to replace parts to the unit. Replaced the parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Niederwald, TX 78640
Jacob
Job Details: 11/15/2021
Arrived onsite for unit not drying clothes properly. Customer said it would take them 2 or 3 times to get the unit to dry. Upon further inspection. Found that there was something inside of the vent. Something thick and heavy was inside of the vent tube and was covered in lint. The pice fell further down the tube. Let customer know that the duct will have to be cleaned. Tested the unit once more and unit heating up better than before. No issues at this time job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Lago Vista, TX 78645
Justin
Job Details: 11/15/2021
Arrived on site to install previously diagnosed parts. I installed both gaskets and reshaped both of them with my heat gun. I advised the customer on waiting a minimum of 4 hours before opening the unit. The unit is as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/15/2021
Arrived on site to install previously diagnosed parts. Removed Control and UI and installed new control and UI. Ran test 4 and allowed all five sub tests to complete. Getting good air flow from evaporator fan. Fridge running and cooling as designed. Job completed.
We serviced a
WHIRLPOOL FREEZER
Model MFF2258FEZ07
Near Austin, TX 78756
Wesley
Job Details: 11/15/2021
Arrived onsite and found stuck motor. Replaced icemaker to repair ongoing production issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH3
Near Cedar Park, TX 78613
David S
Job Details: 11/15/2021
Arrived on site to install previous diagnose parts. I installed the new lower rack wheels and the upper rack adjusters. I reassembled the unit and tested it. It is working as designed job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
David S
Job Details: 11/15/2021
Arrived on site for water dispenser and icemaker not working. I inspected the unit and work area. I tested the unit and found it not dispensing water. I gained access to the dual valve and found both lines frozen. I cleared the lines. I covered the hole where the fill line to the ice maker was open. The air was leaking from there to the dual valve causing the lines to freeze. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78754
Wesley
Job Details: 11/15/2021
Arrived onsite and tested unit for not operating with and f8e4. Tested unit in diagnostics and cleared code and ran regular cycle. All checks good. Advised customer on possible computer glitch or a slow leak causing the overfill to trip. Unable to duplicate a problem. Unit is now operating as designed. Advised customer on findings.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78717
David S
Job Details: 11/15/2021
Arrived on site for washing machine making a noise. I inspected the unit and work area. I out the unit into diagnostics and found no fault codes. I ran the unit through a diagnostics cycle and found it working as designed. I gained access to the gear case and found the belt a little loose. I replaced the belt. I found the gear case and cam in good condition. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78757
Taylor M
Job Details: 11/15/2021
"Arrived on site to re-diagnose refrigerator with rc cooling issues but cooling properly in the fc. Upon arrival I took temps of the unit and found the freezer to be at -3? and the refrigerator compartment at 53?. I put the unit into service diagnostics and found all fans to be operating properly as designed, I put the ice maker through a self test and found it is operating properly as designed but is not reaching temp to dispense ice properly. I gained access and verified functionality of the thermistors, I found that the fc thermistor is reading out of range by a lot for higher temps in the fc when it is at proper temp, I gained access to the evap cover and found ice build up causing the ice maker fan to tick. I gained access to the back of the unit and removed the drain tube, I found it to be mostly clear but housed some debris, ; ordrng 1 W11318270 (Thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78750
David Z
Job Details: 11/15/2021
"Arrived on site to diagnose dishwasher with rack issues in upper rack. Found wheels broken off adjustor on upper rack. Replaced adjustors and verified proper function.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Cliff
Job Details: 11/15/2021
Arrived on site to diagnose a range that tripped the breaker. Tested all parts and components and found no failures to unit at this time. Did note nail in wall not fully hammered in pushing against back wall of range. This may have caused possible short to ground. Advised customer on findings.
We serviced a
GE REFRIGERATOR
Model ZISS48DCASS
Near Austin, TX 78730
Taylor M
Job Details: 11/15/2021
"Arrived on site to diagnose refrigerator with ice maker not operating, upon arrival I gained access to the unit and found that the ice maker was stuck out of position and would not reach home position, I removed it. I replaced the ice maker and verified the unit fill and informed the customer to dump the first couple of batches produced, the new ice maker is operating properly as designed with no leaks observed. The customer informed me of the drawer
We serviced a
WHIRLPOOL RANGE
Model WMH78019HZ04
Near Kyle, TX 78640
Kevin
Job Details: 11/15/2021
"Arrived on site and inspected microwave and found control panel is unresponsive, a new door will be needed to correct issue. ; ordrng 1 W11196131 (Door) and 1 W11466759 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Wesley
Job Details: 11/15/2021
Arrived onsite for complaint of leaking. Tested unit and found leaking from crack in the tub by the drain pump. Ordering tub to repair. Office to reschedule. ; ordrng 1 W10371566 (Tub)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Austin, TX 78723
Wesley
Job Details: 11/15/2021
Arrived onsite and found evidence of sealed system failure causing the fridge items to freeze from overworking the freezer to reach temp. Unhealthy incomplete frost pattern. Advised customer on needed repair. Ordering compressor and returning with control and thermistors. Office to reschedule. ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (Uv drier) and 1 TJ90SF8404 (Access valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Lou
Job Details: 11/15/2021
"Arrived on site to inspect dishwasher guide rack wheel broken. Upon further inspection, I found the upper rack left stop missing and the left front wheel broken. The customer provided the stop and I removed and replaced the left front wheel and placed the rack and stop back into place. Tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Belton, TX 76513
Cliff
Job Details: 11/15/2021
Arrived on site to diagnose a cooktop that has a damaged glass top. Found glass scratched but no crack. Damage is cosmetic only and caused by a pan bottom.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near New Braunfels, TX 78132
Robert
Job Details: 11/15/2021
Arrived on call for complaint of leak. Found the drain blocked. Clear drain and checked hose.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Leander, TX 78641
Justin
Job Details: 11/15/2021
Arrived on site for a range with the middle cooktop burner not igniting. Upon further inspection I I found that the burner head was dirty and clogged. This was not allowing the gas to escape and ignite. I cleaned the burner head and then tested the unit. The unit is now working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/15/2021
"Arrived on site to test unit for not drying properly. Found thermal fuse was bad. Replaced fuse, tested unit,unit heating as designed. Unit failed ventilation test with vent hose connected. Removed vent hose and unit passed as designed.
We serviced a
WHIRLPOOL DRYER
Model LER5620KQ1
Near Austin, TX 78736
Kevin
Job Details: 11/15/2021
"Arrived on site and inspected dryer and found opening the door does not stop it running. Found door switch is broken and will need to be replaced, sent a short video to prescreen suggestions of broken switch; ordrng 1 WP3406107 (Door switch)"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Austin, TX 78724
Wesley
Job Details: 11/15/2021
Arrived onsite and found f3e0 shorted sensor. Replaced the oven sensor. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Waco, TX 76710
Tali W
Job Details: 11/15/2021
Onsite for oven door switch not engaging properly causing light to stay on and not able to preheat. Confirmed complaint. No issues found with door alignment or closing. Found switch strike intermittently not engaging due to switch moving causing light to stay on. Ordering door latch. Office to reschedule. ; ordrng 1 W10883049 (Door latch)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Leander, TX 78641
Justin
Job Details: 11/15/2021
Arrived on site to install previously diagnosed parts. I installed the new door and then tested the unit. The unit is running as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB1
Near Georgetown, TX 78626
Tommy
Job Details: 11/15/2021
Arrived onsite for dishwasher not draining correctly. Upon arrival found unit would drain but as it drained to disposal water would overflow in disposal. Found stickers and other things in disposal likely clogged plumbing lines. Spoke with customer on need for plumber. Job Completed.
We serviced a
AMANA MICROWAVE
Model AMV2307PFB4
Near Manor, TX 78653
Matthew
Job Details: 11/15/2021
Arrived onsite for microwave not heating. Upon arrival unit was unplugged. Customer stated had issues with turn table not rotating then had error code on display. Also hood light was not functioning. Plugged unit in and tested. Heated water. Tested multiple times and unit is heating. Turn table is turning. Could not duplicate issue. Unit is heating properly. Did find that housing was faulty. Will need to replace housing. Customer will monitor. Office to reschedule ; ordrng 1 8206232A (lamp 40 watt) and 1 W11544456 (CONTROL ) and 1 WPW10210878 (housng-lmp)
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/15/2021
Arrived on site to replace lights. Test unit and found wire had come loose connection not making full circuit. Secured wire and lights came on no parts needed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Wesley
Job Details: 11/15/2021
"Arrived onsite and found unit evap frozen through again, but heater is reading good at 35ohms. Customer defrosting unit. Returning with airtower is damaged from ice and the bimetal harness. ; ordrng 1 W11161901 (Harness bimetal) and 1 W11126274 (Airtower)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Justin
Job Details: 11/13/2021
"Arrived on site for a dishwasher that is leaking. Upon arrival the customer stated that the dishwasher was intermittently leaking, and would not wash well. They also found that the leak would only occur in the middle of the cycle. I put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I ran the unit through a diagnostics cycle. While it was running I could intermittently hear the motor make an abnormal rattle sound. I could not replicate a leak however. Upon further inspection I also found the lower wash arm splitting a little. Due to this I will be ordering the sump and motor and the lower wash arm to be replaced. Office to reschedule.; ordrng 1 W11087376 (Sump and Motor) and 1 W10837249 (Lower Spray Arm)"
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW1
Near Cedar Park, TX 78613
Justin
Job Details: 11/13/2021
"Arrived on site for a dryer making a squeaking noise. Upon arrival the customer stated it is not a loud noise, but just wanted to make sure it was no cause for concern. I tested the unit and found that when it was running, the dryer vent was rubbing on the back of the unit causing a slight squeak. I showed the customer and adjusted the unit. The unit was no longer making the noise. The unit is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Leander, TX 78641
Justin
Job Details: 11/13/2021
"Arrived on site for a refrigerator with dented doors. Upon further inspection I found the left and right side refrigerator compartment doors dented. I replaced both doors, and verified with the customer that they looked okay. I verified the unit had good water flow and would dispense still. The unit is as designed. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78759
Justin
Job Details: 11/13/2021
"Arrived on site for a dishwasher throwing an F8E4 error code. Upon arrival the unit was throwing the F8E4 error code for float switch open/overfill. I gained access to the float switch assembly, and found the tray full of water. I emptied the tray. I then put the unit into diagnostics mode and found stored error codes F9E2 for drain motor electrical problem, F8E4 for float switch open, and FAE2 for vent wax motor electrical problem. I then ran a diagnostics cycle and found it ran through as designed. No error codes were thrown at the end of the cycle. Upon further inspection I found the valve dripping where the water line was threaded into the valve. I adjusted the line and re thread it. The unit is no longer leaking and is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Leander, TX 78641
Justin
Job Details: 11/13/2021
"Arrived on site for a refrigerator icing over and not keeping temps. Upon arrival the customer stated that the freezer compartment was getting a sheet of ice on the bottom of the compartment. He cleared the ice and cleaned the drain hose from the back. When he gained access to the evap he found ice built up on the top right. He found that the drain tube was not clogged. I checked temps and found the FC at 14?F and the RC at 36?F. I put the unit into diagnostics mode and found all airflow components running as designed. I activated the heater and found it running as designed. I gained access to the evaporator and found the drain tube draining properly. Upon further inspection I also found the cap tube frozen over. The evap was not getting a proper frost pattern. This indicates a faulty sealed system.
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near Leander, TX 78641
Justin
Job Details: 11/13/2021
"Arrived on site for a refrigerator with a filter not staying in place. Upon arrival the customer stated that the unit will stop dispensing water when the filter is acting up. He also just replaced the filter and has continued to have the same issue. I gained access to the filter head and found the filter latch popped out. I put it back on, and the filter was now staying secure. The unit is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78759
Justin
Job Details: 11/13/2021
"Arrived on site for a washing machine that would continuously drain after plugged in. I tried putting the unit into diagnostics mode, but found the UI completely unresponsive. Due to this I replaced the control. The unit was no longer throwing itself into a drain after being plugged in. I ran a calibration and test cycle. The unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5800BC0
Near Copperas Cove, TX 76522
Tali W
Job Details: 11/12/2021
"On site for washer leaking. Confirmed complaint. Found water leaking where inlet hose connects to valve on unit- cold side. Checked valve for leaks, none found. Found cold inlet hose loose causing constant leak. Cleaned rubber washer inside of hose, reassembled, tightened properly, and tested. Unit no longer leaking and functioning as designed. Informed customer that it is recommended to replace inlet hoses every 5 years. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78738
Luis
Job Details: 11/12/2021
"Arrived on site for noise complaint and ice melting. Removed evaporator cover evaporator appears not to be defrosting ran diagnostics diagnosed unit will need control kit,will also order cover and harness; ordrng 1 W11533213 (Control kit) and 1 W11394920 (Cover freezer) and 1 W11396530 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near New Braunfels, TX 78130
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for not spinning, tested unit found unit was getting correct voltage, found broken belt, tested broken belt switch, switch tested good, replaced belt, tested unit,unit now working as designed, advised customer to get vent cleared by licensed professional,job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near New Braunfels, TX 78130
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for no ice production and noise, tested unit found ice maker missing feeler arm ice maker not filling properly making small ice cubes, customer also complained about rattling noise from behind the unit, pulled unit out, noticed piece of tape rattling above the condenser fan, also noticed that the water line was kinked causing ice maker not to fill properly, secured water line correctly, tested water pressure, pressure was at 50 psi, left unit far enough from wall to prevent kinked line, installed feeler are, cycled ice maker, ice maker received proper amount of water, unit running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Pflugerville, TX 78660
Wesley
Job Details: 11/12/2021
Arrived onsite for concerns about door alignment and seal. Advised customer on design and leveling and heat treated gasket for best seal. Unit is otherwise operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canyon Lake, TX 78130
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for tripping breaker, tested unit found all components testing good in diagnostics, ran normal cycle after about 20 min breaker tripped, reset breaker, started tripping ever 5 minutes, found unit amp draw was 3 amps when Tripping breaker, inspected unit,did not find any broken wires, all connections were good, called tech line was directed to service pointer W11525530, found unit connected to AFCI breaker, per service pointer tripping is caused by breaker, customer stated he will have breaker swapped out, if issue persists contact customer service,no leaks detected job complete SR#7732230493"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Lou
Job Details: 11/12/2021
"Arrived on site to tall previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the control panel. In the process, I found the ribbon connection on the main control was damaged. I removed and replaced the main control and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Belton, TX 76513
Tommy
Job Details: 11/12/2021
Arrived onsite for washer high pitched squealing. Upon arrival found belt was loose causing squealing. Replaced unit belt and tested unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Leander, TX 78641
Kayman
Job Details: 11/12/2021
Arrived onsite for refrigerator not dispensing. Upon inspection I found the reservoir frozen again. I found RC=33/34 and FC=-2 I called techline to document. We found the RC thermistor had insulation foam stuck on it likely causing the cooler temps in the RC. SR#7732231087. I removed the foam and steamed out the union. The unit is now dispensing. I advised the customer to monitor the unit over the next week or so to ensure the issue is resolved. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for door dropping down, tested unit found right side door spring disengagement, the insulation got between the spring popping it off, installed spring back into place, tested unit,unit now working as designed,no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78702
Scott
Job Details: 11/12/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78738
Luis
Job Details: 11/12/2021
"Arrived on site for water tank freezing. Installed gaskets,ran fan test air seeping between fan scroll and air tower,added sealer between gaps air no longer seeping between gaps,defrosted and flushed water tank."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXNS00
Near Austin, TX 78739
Luis
Job Details: 11/12/2021
"Arrived on site. Found freezer drain frozen over,removed ice build up,defrosted drain checked water flow through drain good,added adhesive to gaps between liner and cabinet."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVS04
Near Killeen, TX 76542
Tali W
Job Details: 11/12/2021
"On site for fridge dispenser not working for ice or water. Tested dispenser. Found dispenser not dispensing ice or water. Valve and auger motor not turning on. Also, light isnt turning on. Checked connector at top left door hinge. Tested voltage of wiring for ice and water dispensing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Harker Heights, TX 76548
Tali W
Job Details: 11/12/2021
"On site for fridge not cooling in either compartments. Confirmed complaint. Found RC and FC at room temp. Lights working, evaporator fans running, but unit not cooling at all. Tested inverter. Found 120VAC on white and black wires and 3vdc from purple and black wires from inverter. Compressor is running. Checked deli drawer and harness. No corrosion or water found under deli control and harness intact. Unit needs SEALED SYSTEM REPAIR. SS TECH 2 HOURS. AUTHO. Also, found corrosion and rust on back side of unit that has cause a crack in the liner. Office to reschedule.; ordrng 1 W10832994 (Compressor) and 1 W11492867 (RC evap) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 AUTHO (AUTHO) and 1 WPW10608485 (FC evap) and 1 SSTECHTWOHOURS (SS TECH 2 HOURS)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGM0205KFB
Near Kempner, TX 76539
Tyler
Job Details: 11/12/2021
Arrived on site for microwave not allowing proper door functions when activated to open. Upon arrival confirmed complaint and after further inspection I found the door lever behind button was slipping out of place due to broken plastic lock side of lever. Replaced lever then reassembled unit. Found door fully functioning as designed call complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/12/2021
"Arrived on site for washer getting stuck in spin cycle. Upon arrival enter diagnostics And found the following error codes F7e6, f9e1. Found drain pump failing during mutiny diagnostic tests. Also found underneath washer that cam was still properly attached to gearcase but the gearcase shaft has slightly dropped causing cam/belt to rub against the shield. Unit could shift between agitation and spin. Took multiple attempts to drain out unit. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10876600 (Drain pump) and 1 W10902814 (Washplate) and 1 Cnot
We serviced a
WHIRLPOOL RANGE
Model WMH78019HB3
Near Temple, TX 76502
Tommy
Job Details: 11/12/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit door and tested unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Harker Heights, TX 76548
Tali W
Job Details: 11/12/2021
On site for washer having sheet stuck under agitator. Removed agitator and sheet. Found agitator had a sharp edge causing it to snag items and get caught under agitator. Replaced agitator. Tested. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIHZ01
Near Temple, TX 76502
Tommy
Job Details: 11/12/2021
Arrived onsite for refrigerator not receiving water. Upon arrival found unit inlet valve had voltage and water was coming from water line but valve solenoid was not opening. Ordering office to reschedule upon receiving.; ordrng 1 WPW10238100 (I let valve)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3048LSM
Near Temple, TX 76502
Tommy
Job Details: 11/12/2021
Arrived onsite for unit not heating. Upon arrival found unit bake and broil element were both good. Unit voltage was good and unit broil is operating but unit bake relay on control is not sending voltage. Unit will require new control..; ordrng 1 316557115 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rogers, TX 76569
Tommy
Job Details: 11/12/2021
Arrived onsite for previously diagnosed parts. Upon arrival switched console out and proceeded to test unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Belton, TX 76513
Tommy
Job Details: 11/12/2021
Arrived onsite for unit lit not on correctly.upon arrival found unit lid was not tightened correctly. Tightened and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Harker Heights, TX 76548
Tali W
Job Details: 11/12/2021
"On site for fridge tripping breaker hen ice maker is turned on. Confirmed complaint. Ohmed out ice maker. All tests were within specifications. With IM unplugged and main connector (where power cord comes in) behind unit unplugged, tested resistance of the harness from inside the FC. Found white to black with 3.5 ohms. All other wires tested in mega ohms.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near New Braunfels, TX 78132
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for console freezing. All connections secure, tested unit found all functions operating as designed. Customer stated power was previously cycled multiple times resetting system. Also stated while this was happening issues with furnace tripping breaker. Advised customer to monitor as issue could have been furnace causing back feed causing issues with console. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Andice, TX 78628
Cliff
Job Details: 11/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
IKEA RANGE
Model IEL730CS0
Near Austin, TX 78730
Taylor M
Job Details: 11/12/2021
"Arrived on site to diagnose range with issues on holding temp in the oven cavity, upon arrival I gained access to the unit and found that the oven temp sensor is open per the fault code at the control, the customer also informed me that none of the burners are operating properly and that the knobs are broken causing issues with functionality, I am ordering the infinite switches, knobs and elements just in case and returning with all parts to complete the repair. Office to reschedule for return service when the parts arrive. ; ordrng 2 W10857622 (Left front/right front)s and 1 W10911303 (Switch right rear) and 1 W11162115 (Switch right front) and 1 WPW10295048 (Switch left rear) and 4 W11116868 (Knob)s and 1 WPW10275049 (Left front) and 1 W11171119 (Right rear) and 1 W11047722 (Right front) and 1 WPW10270604 (Left rear)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Briarcliff, TX 78738
Luis
Job Details: 11/12/2021
"Arrived on site for a damaged door. Removed defective door,checked door seal good,tested dispenser operation good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Leander, TX 78641
Cliff
Job Details: 11/12/2021
Arrived on site to inspect a range for proper operation. Tested all parts and components and found no failures to unit at this time. Advised homeowner on findings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/12/2021
Arrived on site for unit not drying. Tested unit and found open TOD. Need to replace TOD. Ordering TOD. Office to reschedule ; ordrng 1 W11193089 (TOD)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78737
Leonardo
Job Details: 11/12/2021
Arrived on site for unit not cycling . Test unit and sump and motor is not cycling water.Office to reschedule ; ordrng 1 W11087376 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78748
Luis
Job Details: 11/12/2021
"Arrived on site for shelf issues, found shelf not inserted to brackets on liner wall,adjusted side brackets,reinstalled shelf tested drawer operations good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Georgetown, TX 78633
Lou
Job Details: 11/12/2021
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that when the unit was in a spin, it sounded like marbles inside the drum. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I tilted the unit back and inspected underneath and found no issues. I placed in manual test mode and tested the high speed spin with the drain pump on then turned the pump off and the unit continued to operate properly. I found when the unit is in spin and slowing down, the drain hose at the back of the unit is hitting against the back wall and creating the popping noise. I demonstrated to the customer what I found and secured the drain hose to the water inlet hoses and retested. Unit is no longer making the noise. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for not washing properly and wet clothes at end of cycle. Found actuator not connected to shifter. Replaced actuator, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/12/2021
"Arrived on site and found lid will not close properly. It lifts back up, disengaging it. Sent video to PR. Door will lock correctly, but the hinges are lifting it back up. Will need new hinges to fix the issue. Office to reschedule.; ordrng 1 W11551369 (Hinge L) and 1 W11551376 (Hinge R)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/12/2021
Arrived on site to install previously diagnosed parts. Removed gasket and installed new gasket. Removed thermal fuse and installed new thermal fuse. Powered on oven and ran preheat. Oven heating as designed. Asked customer every few months to softly pinch the new gasket to keep it rounded and prevent it from getting flattened.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/12/2021
"Arrived on site and found middle burner igniting, but flame not going all the way around. Took off the burner cap and cleaned really well. Burner now lighting all the way and functioning as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH969AWS2
Near Austin, TX 78737
Leonardo
Job Details: 11/12/2021
"Arrived on site for unit not dispensing rinse aid. Found the dispenser was on low setting, raised it to 4. The fill indicater is not functioning . Tested the heating element and heating element test good.Customer will think about replacing soap dispenser and call us back
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78701
Matthew
Job Details: 11/12/2021
Arrived onsite to replace damaged range panel. Replaced panel and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Matthew
Job Details: 11/12/2021
Arrived onsite to replace damaged dishwasher front panel. Replaced panel and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Matthew
Job Details: 11/12/2021
Arrived onsite to replace damaged dishwasher front panel. Replaced panel and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Matthew
Job Details: 11/12/2021
Arrived onsite for dented dishwasher front panel. Determined model and serial number did not match dispatch. Customer will need to re-send one stop dispatch with correct m/s#. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Canyon Lake, TX 78130
Andrew
Job Details: 11/12/2021
"Arrived on site to replace previously diagnosed hidden back element, replaced element, tested unit to 350 ,unit now working as designed job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/12/2021
"Arrived on site to test unit for F3E1 error
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78749
Leonardo
Job Details: 11/12/2021
Arrived onsite to replace control and wiring harness. Replaced control and wiring harness. Tested the unit and unit drains good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/12/2021
"Arrived on site to diagnose a refrigerator that is condensating in the rc. Found bushing for lower hinge not installed there, but placed on center hing pin between freezer and rc door. This was preventing proper sealing of rc door. Repositioned bushing and all is now working and sealing properly. No leaks were found at time of service."
We serviced a
UNKNOWN VENTHOOD
Model WVW53UC6FS3
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/12/2021
Arrived on site to replace blower. Replaced blower and tested unit. Unit tested good no rattling noise. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/12/2021
Arrived on site to install previously diagnosed parts. Once I removed everything from the interior to access the deli control harness I realized the new deli harness didnt include the harness inside the deli door FIP. I will need to order a new deli drawer FIP (W10815671) AUTHO REQUIRED to replace the damaged harness inside the deli drawer FIP. The harness inside the deli drawer FIP is not replaceable and an entire FIP must be installed due to the damaged wire harness inside the FIP. A. ; ordrng 1 W10815671 (AUTHORIZATION Deli drawer FIP-SS left side)
We serviced a
KENMORE WASHER
Model 110.2913241
Near Austin, TX 78730
Taylor M
Job Details: 11/12/2021
"Arrived on site to diagnose washer making a loud noise during the wash and spin cycle, I put the unit into service diagnostics and found fault codes pertaining to the valves, stuck key, lid lock, and out of balance load, i gained access to the unit and put it into a diagnostics cycle. I found that the drive system is failing due to the suspension being bad, I also found that the lid lock needs to be replaced as it has failed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Austin, TX 78757
Justin
Job Details: 11/12/2021
"Arrived on site for a refrigerator freezer compartment not cooling properly and building up ice. Upon arrival the customer stated they had another company come out and find that the evaporator had ice up in the top right hand corner, and they provided pictures. The other company advised her it may be a restriction in the evaporator line. The pictures indicate that possibility. The prior company steamed out all ice. I checked temps in the unit and found the FC at 16?F and the RC at 41?F. I then put the unit into diagnostics mode and found all airflow components running as designed. I ran a short defrost and found it running as designed. I gained access to the control and ohmd out all thermistors. I found the RC at 6.52k, the FC at 6.79k, and the RC evap at 7.15k. These are all accurate at the time of reading. I gained access to the compressor and measured amperage. I found 0.5-0.7 amps which is weak. I also found the compressor overly hot. I gained access to the freezer evap and found frost build up on the top right hand side on the cap tube. This indicates a sealed system failure
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, TX 78739
Kevin
Job Details: 11/12/2021
"Arrived on site and inspected unit for not draining. Found unit with drain pump running constantly. Found F0E3, f7e0, f9e1, f8e6 error codes. Ran diagnostics and found drain pump making a humming noise and not draining. Installed new drain pump and tested unit. Unit now functioning as designed, job complete. No water leaks detected.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
Kayman
Job Details: 11/12/2021
Arrived onsite for ice maker making thin ice. Upon inspection I found all functions and thermistors passed in diagnostics. I found the ice bin full of ice but the cubes do seem thinner than normal. I found the reservoir not filling up enough indicating an issue with the recirculating pump. I replaced the pump and it is now filling to the correct level. I advised the customer to monitor ice production to ensure the cubes are coming out correctly. No leaks detected during time of service. Job complete.
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Manor, TX 78653
Wesley
Job Details: 11/12/2021
Arrived onsite and found f1e0 error. Replaced control. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78736
Leonardo
Job Details: 11/12/2021
Arrived on site for unit not washing. Tested unit and found sump and motor was not cycling water. Office to reschedule
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Austin, TX 78758
Justin
Job Details: 11/12/2021
Arrived on site for a washing machine with physically broken parts. Upon further inspection I found the cold valve head broken off. I replaced the valve. The unit was in a storage garage with no water connections. Due to this I could not fully test the new valve. The unit is as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Austin, TX 78745
Matthew
Job Details: 11/12/2021
Arrived onsite to replace previously diagnosed parts. Replaced valve. Calibrated and tested. Unit is functioning properly. No leaks present at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78730
Taylor M
Job Details: 11/12/2021
"Arrived on site to replace previously diagnosed filter housing and filter cover due to water dispensing improperly, i gained access and replaced both as well as the customer had a new filter that I replaced, the unit is now operating properly as designed and I informed the customer on the proper amount of water to send through the filter to avoid air gaps in the dispensing, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Austin, TX 78746
Justin
Job Details: 11/12/2021
"Arrived on site for a refrigerator blacking out and the dispenser not working. Upon arrival the customer stated that the unit would intermittently go out completely where no LEDs were on and the unit was not running. They found after a while it would come back on. They found that the water did not work during this either, and once while it was on it would not work. During the service the unit was not acting up, and I could not replicate the issue. I checked temps and found the RC at 42?F while set at 40?F, and the freezer at 3?F. These are good. Due to the intermittent issue I replaced the HV control. The unit is as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Austin, TX 78738
Kevin
Job Details: 11/12/2021
"Arrived on site and inspected microwave and found it is running but not heating. magnetron, capacitor, and diode have been replaced recently. Uninstalled microwave and found connector from the black wire to the mag was loose/wobbly. Replaced mag, capacitor and diode, and made sure connector is secure. Also showed customer that cabinet panel that microwave is mounted to is breaking. Microwave now heating properly, tested 3 times. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Taylor M
Job Details: 11/12/2021
"Arrived on site to repair dryer with noise issues, upon arrival I gained access to the unit and replaced the roller wheels and placed pads underneath the blower housing as well as the collar for the back vent due to it being loose, I found the problem still persisted. I gained access to the drum and found that there it is able to move slightly more than it should and can create gaps between the bulkhead, I am ordering the drum assembly due to the drum being potentially warped and causing the noise. Office to reschedule when the part arrives. ; ordrng 1 W10508188 (Drum assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Manor, TX 78653
Matthew
Job Details: 11/12/2021
Arrived onsite for refrigerator not cooling. Upon arrival found freezer at temperature but RC not cooling. Found frost buildup on evaporator cover. Removed evaporator cover for inspection and found evaporator fan not functioning. Confirmed 124 vac to fan motor however Evap fan motor not energizing .will need to order and replace fan motor. Office to reschedule ; ordrng 1 WP2315539 (motor-evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Manor, TX 78653
Wesley
Job Details: 11/12/2021
Arrived onsite and replaced faulty display and corrected issue with sticking air baffle. Unit is now operating as dewigned. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model W5CE3024XB00
Near Pflugerville, TX 78660
Wesley
Job Details: 11/12/2021
Arrived onsite for cooktop on light staying on even while not in use. Found wiring short causing issue. Repaired wiring. Unit is not operating with condition at time of service. Unit is now operating as designed.