Near Dripping Springs, TX 78620
Brandon
Job Details:
11/12/2019
DISHWASHER WHIRLPOOL WDF320PADS
"Arrived on site for customer complaint of unit not drying, I ran diagnostic test cycle, found unit filled, washed, drained, and heater was activated, ran calibration cycle, unit tested good. Customer did not pay service fee, he was going to contact his builder and get back to me, but he never did."
Near Jarrell, TX 76537
Arthur B.
Job Details:
11/12/2019
DRYER WHIRLPOOL WED7000DW2
Arrived onsite for customer complaint of dryer not starting. Checked voltage and found in proper voltage to the unit. Advised customer to have electricity checked by electrician. No other issues found.
Near Harker Heights, TX 76548
Arthur B.
Job Details:
11/12/2019
DRYER WHIRLPOOL WED8500DC4
Arrived onsite for customer complaint of dryer making loud noises. Removed bulkhead and found socks lodged in blower wheel. Removed all obstructions. Reassembled and spun drum. Drum spins smoothly. Customer had no power at the house to properly test. No other issues found.
Near Austin, TX 78732
Andy
Job Details:
11/12/2019
OVEN WHIRLPOOL RBS305PRS00
"Arrived on site for oven not heating. Tested voltage and voltage tested good, then tested voltage under a load. Had 120 from L1 to ground had 120 from L2 to ground tested L1 to L2 and found no voltage. Customer will need electrician to come check voltage issues. Parts installed on prior visit test good and has not appear to have shorted out yet from voltage issues. Left unit off at breaker box."
Near Lakeway, TX 78734
Andy
Job Details:
11/12/2019
OVEN JENN-AIR JJW3430DP03
Arrived on site for oven with display issues. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Belton, TX 76513
Arthur B.
Job Details:
11/12/2019
MICROWAVE JENN-AIR JMC2430DS02
Arrived onsite for customer complaint of built microwave display not on. Was able to power cycle the breaker. Display came on. Tested unit. Unit works as designed. No other issues found.
Near Belton, TX 76513
Arthur B.
Job Details:
11/12/2019
ICE MACHINE KITCHENAID KUIX505ESS2
Arrived onsite to replace recirculating pump on ice machine from prior visits diagnosis. Removed and replaced pump. Reassembled and tested. Unit now fills as designed. No other issues found. All water connections were dry at time of service.
Near Bartlett, TX 76511
Arthur B.
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW7300DW1
"Arrived onsite for customer complaint of top load washer getting error code and not starting. Found F6E2,F6E3 (Comm Error UI). Unit will need new UI assembly.Removed and replaced console. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76502
Arthur B.
Job Details:
11/12/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF9A
"Arrived onsite for customer complaint of ice maker not producing ice in French door refrigerator. When arrived, icebox fan is running. Removed icebox assembly and found ice maker harness pinched. Adjusted wiring and reassembled. Found ice maker now harvests and calls for water. Advised customer to watch ice maker for 24hrs. If not, she will call 1st thing in the AM. All water connections were dry at time of service."
Near Austin, TX 78738
Andy
Job Details:
11/12/2019
COOKTOP JENN-AIR JGD3430GS00
Arrived on site for cooktop loose rings under burner knobs. Inspected unit and found loose grommets. Office let me know that cosmetic is covered under parts and labor concession (JN4M200APL1) removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near , TX 78669
Andy
Job Details:
11/12/2019
VENTHOOD WHIRLPOOL KVWB406DSS2
Arrived on site for vent hood lights not working. Tested and inspected unit and found failed led modules and led drive. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Andy
Job Details:
11/12/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site for oven glass broke when unit was heating. Tested and inspected unit and found failed inner glass. Removed failed part and replaced with new. Tested door operations and all operations are normal. There was some glass on floor on arrival. Sweep up after repair was completed. Spoke with customer on being careful around unit in case some glass was missed and to sweep around unit a few more times to be safe. No other repairs are needed at this time.
Near Austin, TX 78738
Andy
Job Details:
11/12/2019
OVEN WHIRLPOOL WOS51EC0HB01
Arrived on site for oven F8-E0 error code. Tested and inspected unit and found failed control and blower fan. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lampasas, TX 76550
Al
Job Details:
11/12/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TD
Arrived to inspect the clicking issue.Customer showed me a video of the noise.I checked the entire unit from compressor to damper and unit never made the noise.Job complete
Near Lakeway, TX 78734
Andy
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new and programmed. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details:
11/12/2019
RANGE WHIRLPOOL WFE505W0HS1
"Arrived to inspect temperature concerns.Verified the customer complaint.R&R the control and sensor.Reassembled, tested and unit tested as designed.Job complete.Customer satisfied."
Near Copperas Cove, TX 76522
Al
Job Details:
11/12/2019
WASHER AMANA NTW4516FW3
Arrived to inspect washer taking too long to fill.Confirmed the complaint and R&R the valve.Unit now works as designed.All water lines were dry at the time of service.Job complete.
Near Lampasas, TX 76550
Al
Job Details:
11/12/2019
WASHER MAYTAG MVWB835DW4
Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete.
Near Austin, TX 78734
Andy
Job Details:
11/12/2019
REFRIGERATOR KITCHENAID KSSC48QTS00
Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found failed dispenser motor as well as badly corroded wire harness at connect. Where harness is corroded can not safely splice wires. Wire harness is a part of the door and door will need to be replaced to fix issue. Looked up part and found discontinued. No repairs are to be done. I made clean cut on all wires that were going to motor and wire nutted for safety. No water leaks present at time of service. Customer paid service fee of $119.06 after tax in full on CC.
Near Killeen, TX 76549
Al
Job Details:
11/12/2019
DRYER WHIRLPOOL WED7800XW0
Arrived to inspect dryer drum not turning.I checked voltage at the outlet and got 247/123/124.Checked door switch.Checked fuse and fuse was bad.Also changed the thermistor.Reassembled and unit tested as designed.Job complete
Near Killeen, TX 76549
Al
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW7500GC2
"Arrived to inspect washer LF error.Confirmed the complaint and ran diagnostics test mode and discovered the reason the unit is giving the error, is due to customers HOT WATER inlet valve from residence is NOT working.Unit works as designed.All water lines were dry at the end of service.Customer will contact the rental company to fix water issues.Job complete.Customer satisfied"
Near Harker Heights, TX 76548
Al
Job Details:
11/12/2019
DRYER WHIRLPOOL MED5100DW0
Arrived to inspect dryer issues.After acquiring the correct M/S#’s I called the office to confirm warranty coverage.SP confirmed there was not active warranty at this time on either machine.Provided the customer with company information and left the residence w/o repairs.Customer to call back after speaking with Home Depot warranty department to reschedule service.; O-emld tckt
Near Killeen, TX 76549
Al
Job Details:
11/12/2019
DRYER WHIRLPOOL WED7500GC0
"Arrived to inspect dryer door not staying closed.Discovered the screws to the door hinges were loose.Tightened the screws, now unit works as designed.I ran the unit for 3 minutes and also discovered the customer may be overloading the dryer at times.Job complete."
Near Waco, TX 76710
Dylan T.
Job Details:
11/11/2019
REFRIGERATOR MAYTAG MFI2570FEZ07
Arrived on site customer was just worried about her fridge not cooling in the fridge Fridge was at 36° call customer everything is working perfectly fine showed her how to close the door properly with the flat lines are dry
Near Pflugerville, TX 78660
Tyler B.
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB01
"Arrived onsite for unit not making ice, found ice maker motor stuck at 35* . While reming ice maker, found black power wire was cut in half. Took pics. Unit will need left door to repair. Used wire nut and replaced ice maker so customer can use while waiting for door. ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11202402 (dor-fip)"
Near Kyle, TX 78640
Leonardo
Job Details:
11/11/2019
RANGE WHIRLPOOL WFG515S0ES1
Arrived on site to test unit for unit not getting to temp and not restarting. Found bad sensor and bad bake ignitor. Replaced both parts test unit and unit test good job complete no leaks present at this time
Near Temple, TX 76502
Arthur B.
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL MCD2257HES
Arrived onsite for customer complaint of SxS refrigerator leaking water on ice maker. Found mold leaking. Removed and replaced ice maker assembly. Reassembled and tested. Unit called for water and no leaks found.
Near Marble Falls, TX 78654
James
Job Details:
11/11/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site and tested operation. I found water leaking from valve. Installed new valve and tested operation. Unit tests good and no leaks found after repair. Job complete
Near Temple, TX 76504
Dylan T.
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW5000DW2
Arrived on site customer complaint was washing machine would not actually wash laundry from that she was only using hot and the hot side was not putting any water from the valve in the machine putting it on warm so she could at least use the washer because the part was broken in the box all lines are dry; ordrng 1 W11210459 (valve)
Near Austin, TX 78730
Cliff
Job Details:
11/11/2019
VENTHOOD KITCHENAID KVWB600DSS1
Arrived on site to diagnose a vent hood with a light that is not working. Found wiring for light not fully connected in Molex connector. Rewired unit properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78727
David Z
Job Details:
11/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site to diagnose a dishwasher that had water remaining on the tub walls. Performed diagnostics and found everything to be working as designed. Customer was not using any rinse aid, and did not have all high temp settings enabled. Advised them they must use rinse aid and use the high temp rinse and dry options for the best results. Recommended rinse aid products. No repairs needed at this time. Call complete."
Near Buda, TX 78610
Richard
Job Details:
11/11/2019
COOKTOP KITCHENAID KGCS105GSS3
"Sr# 7726320381. Arrived onsite for the cooktop catching fire. Upon inspection found that there was fire damaged to the counter top. Took cook top off. And saw fire damage on left side of the countertop. Turn gas on and checked for leaks with oatey all purpose leak detector.. found leaks on RF, RR, LR burners. Leak coming from the gas line fitting going to the switch valve. Took pictures of all my findings. Called Whirlpool safety line and documented all my findings with them. Turn gas off and disconnected electrical plug. Complete"
Near Austin, TX 78748
Leonardo
Job Details:
11/11/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to test unit for light not working. Test unit and found burned out light bulb. Replaced light bulb test unit and unit test good job complete.
Near Leander, TX 78641
Jonathan S
Job Details:
11/11/2019
DRYER WHIRLPOOL WED4815EW1
Arrived on site for dryer over heating and making thumping sound. Tested unit and found making rumbling sound and vibrating across floor. Removed dryer front and found object stuck between drum and front felt. Found a yellow liquid inside dryer towards front (see SD-QUICKPIC) Removed object and corrected felt. Assembled unit and tested. All tested good.
Near Austin, TX 78717
Lou
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00
"arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations from previous tech, I removed and replaced the fan scroll and Evap cover. Used manufacturers approved silicone to seal gapping at the water lines. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Thomas L.
Job Details:
11/11/2019
RANGE WHIRLPOOL WFG550S0HZ1
Arrived on site to repair unit for the two rear burners going out on simmer. Found that the simmer setting was too low on the rear burners and the flames would go out. Adjusted simmer Heights The two rear burners. All burners now operate properly.
Near Georgetown, TX 78633
Al
Job Details:
11/11/2019
VENTHOOD KITCHENAID KVWB406DSS2
Arrived to inspect vent hood issues.Powered the unit on and unit works properly.The customer wasn’t informed on how to get better airflow by simply opening the access door.All functions of the unit work properly.Job complete
Near Austin, TX 78744
Richard
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00
Arrived onsite for the refrigerator not cooling. Upon inspection found that the refrigerator temperature is at 76 degrees. Freezer temperature is at 76 degrees. All fans are working except that the damper door did not open when testing. Will need to replace damper door on return visit. Took compressor compartment cover off and the piercing valve was hooked to the low side line and leaked all freon out. Compressor did come on but no Freon in the system. Customer stated that this refrigerator was floor model. Ordering compressor and UI drier. ; ordrng 1 CNOTE (2 HOURS NEEDED FOR REPAIR ) and 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78737
Kevin
Job Details:
11/11/2019
DRYER GE GTD33EASK0WW
"Arrived on site and set dryer to run on a time cycle and sound with vent hose attached dryer is reaching 258° when elevators on. Removed vent hose and found dryer is now reaching 196°. Excessive temperature is due to lack of air flow and recommended that vent to the exterior of the home be cleaned/cleared by a service to correct the issue.
Near Creedmoor, TX 78610
Robert
Job Details:
11/11/2019
WASHER MAYTAG MVWB835DW4
"Arrived on job for to replace parts. Replaced gearcase, clutch and valve. Tested unit, unit test good. No leaks at this time. Job complete"
Near Manor, TX 78653
Joseph C.
Job Details:
11/11/2019
RANGE WHIRLPOOL WFE510S0HS1
Arrived on site for “broken hinge” complaint. Inspected unit and found hinges twisted. Removed and replaced door hinges. Unit checks good.
Near Austin, TX 78727
Tyler B.
Job Details:
11/11/2019
WASHER WHIRLPOOL WFW9450WW00
"Arrived on site for unit loud in spring and f20. Spun tub and found loud bearing growl, found basket bent as well. Advised customer in finding and that entire tub assy would need replaced and would be over the cost of replacement.
Near Cedar Park, TX 78613
Lou
Job Details:
11/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. The unit motor was intermittent and I found that the water valve wasn’t dispensing much water into the tub. I removed and replaced the sump/motor assembly and water inlet valve and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/11/2019
OVEN GE JT3000SF3SS
Arrived on site for oven not operating and having error F-96. Customer had control board on hand. Performed diagnostics mode and tested unit. Found F96 error is for cooling fan. Removed control and tested voltage to cooling fan from control. Found 120 volts to fan. Per manufacturer recommends to replace fan and control sensorSchedule return on Wednesday the 13th. ; ordrng 1 WB26X31060 (FAN) and 1 WB27T11463 (board fan sensor)
Near Austin, TX 78705
Wesley
Job Details:
11/11/2019
DRYER WHIRLPOOL WGT4027HW0
Arrived onnsite and found that needed wire was not included in the harnesses ordered. Spoke with KB. Ordering dryer harness to repair. KB understands details of failure. Please send KB. ; ordrng 1 KB (SEND KB) and 1 W11177745 (DRYER HARNESS)
Near Austin, TX 78717
Paul
Job Details:
11/11/2019
REFRIGERATOR FRIGIDAIRE FGHB2868TD4
Arrived onsite for the refrigerator to replace the previous diagnosed parts. I added the funnel housing gasket and installed the fill tube kit. I did verify the existing fill tube was plugged with about 3/4” of ice. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details:
11/11/2019
WASHER LG WT7200CW
"arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain p7mp and tested the unit. Unit filled with water, drained the water then agitated and spun as designed. I placed the drain hose approximately 6 inches into the drain pipe and ziptied the hose to the hot water hose to secure it. Contacted the customer to advise that I was finished with the repair and they advised to leave the garbage door open as they were on their way home. No water leaks observed during service, job completed."
Near Austin, TX 78759
Wesley
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW5840BW0
Arrived onnsite and found dead control. Replaced control. Charged in full.
Near Austin, TX 78746
Luis
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00
"Arrived on site to install freezer door. Removed faulty door installed new freezer door tech support recommended. Checked door seal remolded gasket door sealing correctly. Tested dispenser working,checked ice container good. Unit working g as designed"
Near Horseshoe Bay, TX 78657
James
Job Details:
11/11/2019
WASHER WHIRLPOOL WFW5620HW0
Arrived on site and found water pouring out of dispenser. Installed new dispenser assembly and raised front of unit. Tested for leaks and found no leaks after repair. Job complete
Near Bee Cave, TX 78738
Brandon
Job Details:
11/11/2019
COOKTOP WHIRLPOOL WCG97US6DS00
"Needs front left burner assembly with ignitor clip, ignitor is loose and not in correct place on FL burner. ; ordrng 1 8286863 (clip) and 1 W10597166 (holder-orf)"
Near Lakeway, TX 78734
Andy
Job Details:
11/11/2019
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site for dishwasher door issues. Inspected unit and found outer panel and inner door is damaged as well as kick plate. Contacted office and was made aware cosmetic is under warranty. Ordering needed parts and will return Friday 11/15/19; ordrng 1 W10861000 (DISPENSER ) and 1 W10909064 (PANEL ) and 1 W10909682 (NAMEPLATE ) and 1 W10919271 (INNER DOOR )
Near Hutto, TX 78634
Paul
Job Details:
11/11/2019
DISHWASHER LG LDP6797ST
Arrived onsite for the dishwasher that will power on and not run then turns off. I found the door latch failing intermittently. The door latch needs to be replaced. Ordering AGM76149901 PARTS ASSEMBLY. RS for Thu 11/14.; ordrng 1 AGM76149901 (PARTS ASSEMBLY)
Near Austin, TX 78757
Andy
Job Details:
11/11/2019
WASHER MAYTAG MVWB450WQ1
Arrived on site for washer error code and not operating. Tested and inspected unit and found RPS sensor unplugged. Plugged in and tested unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Jonathan S
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW8240YW0
Arrived on site for washer leaking durning cycle. Inspected unit and work area. Found rust on left side by bleach dispenser. Performed diagnostics and ran spin cycle and found bearing making grinding sound. Found on control selection knob not working properly. Inspected bearing and found oil leaked from bearing. Found major rust under washer top by left hinge. Quote is for repair of failed bearing .
Near Round Rock, TX 78681
Tyler B.
Job Details:
11/11/2019
DISHWASHER KITCHENAID KDPE234GPS0
"Arrived on site for tube replacement for door not closing properly. Removed unit and swapped all parts to new tub, added new hinges, was able to remove pump and motor but locking clip had broke. Replaced pump and motor, added new brackets to tub. Reinstalled unit. Door now full closing and running properly. No leaks on site"
Near Killeen, TX 76543
Arthur B.
Job Details:
11/11/2019
REFRIGERATOR KITCHENAID KBFC42FTS02
"Arrived onsite for customer complaint of built refrigerator not cooling both sections, when arrived, found unit turned off. Attempted to turn unit on and found UI will click on and off along with compressor. Advised customer unit will need new control board assembly to allow proper diagnosis.
Near Austin, TX 78738
Brandon
Job Details:
11/11/2019
REFRIGERATOR GE PYE22KSKSS
"Arrived on site for customer complaint of noise issues, found evap thermistor was not connected to evap causing defrost issues, I reconnected thermistor and defrosted fan and ice build up, unit tested good."
Near Austin, TX 78734
Andy
Job Details:
11/11/2019
RANGE GE JS750DF3WW
Arrived on site for range with front right burner issues. Tested and inspected unit and found failed burner. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Paul
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01
Arrived onsite for the refrigerator that’s not cooling in the freezer properly and has no ice or water dispenser functions working. I found the unit cooling when I arrived and the freezer was at 12 degrees. I found the condenser coil packed with hair. I removed the hair and the temp dropped to 0 degrees. I found the UI shorting out on certain selections. I skyped the office and got authorization from SC for the control kit. I installed the control kit and tested the unit. The UI was working and the dispenser functions but none of the sealed system would come on. I found the deli UI shorted out. I disconnected the deli UI and tested the unit and it was working as designed. I got authorization again from SC and replaced the cover. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78753
Scott
Job Details:
11/11/2019
DRYER MAYTAG MED5630HC0
Arrived on site for dryer rattling and making noise. Used to sound dampening pad under motor mount from truck stock. Unit is now quieter back to normal. No lint buildup at time of service job complete.
Near Austin, TX 78717
Lou
Job Details:
11/11/2019
MICROWAVE WHIRLPOOL WMH75021HZ0
"arrived on site to Inspect microwave not heating. Upon further inspection, tested the unit with a cup of water for 30 seconds. After time, the water was still cold. I pulled the unit from the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode and retested. Unit operated as assembled the unit and put it back in its space and retested. Unit continues to operate as designed. I advised the customer of my repairs. Job completed."
Near Hutto, TX 78634
Paul
Job Details:
11/11/2019
DISHWASHER MAYTAG MDB8989SHZ0
Arrived onsite for the dishwasher with the door seal catching when the door is opened and the racks are hard to pull out. I found the left side of the tub from the top to the middle pushed in and dented causing the issue with the door and racks. The tub assembly would need to be replaced to complete repairs. The customer stated the unit is less than two weeks old and wants to get the supplier to replace the unit instead of repairing it. Call complete.
Near Austin, TX 78739
Leonardo
Job Details:
11/11/2019
DISHWASHER KITCHENAID KDTE254ESS2
Arrived on site to test unit for unit making noise. Found zip tie stuck in drain motor from sump and motor install. Removed zip tie test unit and unit test good job complete
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/11/2019
VENTHOOD UNKNOWN UXT5536AAS3
"Arrived on site for customer complaint of rust on the venthood, found rust everywhere. Called techline, they instructed me to tell customer to contact builder/installers Whirlpool at this time is not replacing unit. Sr7726332404"
Near Austin, TX 78729
Cliff
Job Details:
11/11/2019
WASHER WHIRLPOOL LST8244DZ0
"Arrived on site to diagnose a washing machine that is not completing cycles. Found failed lead switch preventing unit from spinning. Let’s switch will need to be replaced to complete repairs. Return date is set for 11/12/19.; ordrng 1 285671 (switch,lid)"
Near Robinson, TX 76706
Dylan T.
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW8000DW6
Arrived on site customer complaint was no water is going into the washing machine bad water valve replaced a part ran the unit in test mode everything went great all lines are dry customer was not at the house
Near San Marcos, TX 78666
Robert
Job Details:
11/11/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on job to drop off part.
Near Round Rock, TX 78681
Paul
Job Details:
11/11/2019
WASHER WHIRLPOOL MVWX655DW0
Arrived onsite for the washer with clothes not agitating and it’s making a loud noise. I found the wash plate stripped out causing the issue. I replaced the wash plate and tested the unit. The unit is working as designed. Call complete.
Near Horseshoe Bay, TX 78657
James
Job Details:
11/11/2019
MICROWAVE JENN-AIR JMC8130DDS
Arrived on site and tested operation. Customer stated unit will sometimes heat and other times not. Inspected switches and found interlocks worn causing excessive play in switches when cam depresses them. Interlock assemblies no longer available. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/11/2019
COOKTOP WHIRLPOOL WCG55US6HS00
"Arrived on site for customer complaint of cooktop rust and uneven racks on cooktop, found rust and warped cooktop, I replaced cooktop, unit tested good."
Near Austin, TX 78729
Cliff
Job Details:
11/11/2019
DRYER WHIRLPOOL LGT8858DZ0
Arrived on site to diagnose a dryer that is not drying properly. Tested unit and found airflow being restricted by lint screen. Lint screen has wax build up from dryer sheets. Advised homeowner on proper cleaning up let screen to ensure efficient operation of dryer. No further repairs are needed and all is working properly.
Near Austin, TX 78759
David Z
Job Details:
11/11/2019
WASHER LG WT7100CW.ABWEUUS
Arrived on site to diagnose a washer that was banging around when spinning. Checked suspension rode and found all are properly seated and no bends found. Checked bottom side of unit and found retaining bolt on the gearcase shaft and rotor slightly loose. Tightened the gearshaft nut tighter and retested. Tested the unit with a drum full of jeans and ran through a quick wash. Vibration is reduced and there is no squealing or banging noises. All is now working as designed.
Near Austin, TX 78745
Robert
Job Details:
11/11/2019
RANGE WHIRLPOOL WFC310S0ES0
Arrived on job for complaints of burners not shutting off. Found the switches burned and not regulating properly. Replaced switches and test.
Near Georgetown, TX 78626
Thomas L.
Job Details:
11/11/2019
RANGE WHIRLPOOL WEG745H0FS0
Arrived on site for left rear burner not igniting. Clean orifice and unit works properly.
Near Cedar Park, TX 78613
Lou
Job Details:
11/11/2019
MICROWAVE LG LMHM2237BD/01
"arrived on site to inspect damaged microwave plate. Upon further inspection, I found that the panel on the slide out plate was cracked. I removed and replaced the panel and tested the plate and it operated as designed. Job completed."
Near Austin, TX 78744
Richard
Job Details:
11/11/2019
WASHER MAYTAG MVWB765FW0
Arrived onsite for the washer not spinning. Ran diagnostics and found error code F0E5 out of balanced but all functions worked fine. Customer stated that it only happens on heavier loads. Ordering suspension rods. ; ordrng 1 W11130359 (suspension)
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/11/2019
WASHER LG WT5101HW
"Arrived on site for customer complaint of rust on lid and dispenser, I took pictures, ordering lid and dispenser parts ; ordrng 1 MCK67395501 (LID)"
Near Hewitt, TX 76643
Dylan T.
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Well don’t say customers complaint was door was not closing properly to shut off the light readjusted the door with the screw mount on the door open and close the door to show the customer everything else work great all Lines are dry
Near Lockhart, TX 78644
Scott
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW7500GW3
"Arrived on site ,replaced tub faucet switch . Ran diagnostics no error codes . All checked normal . Talked to customer and wet clothes only happen during bulk cycle . Instructed on proper loading on cycles . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
David Z
Job Details:
11/11/2019
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site to diagnose a wall oven with a blacked out display. On arrival found screen blacked out and not able to,go to home screen or,perform diagnostics. Cycled power via breaker. Retested and display still had lines through it. Replaced display / console. Retested unit with new console and display is now functional as designed. No lines present. Call complete."
Near Georgetown, TX 78626
Thomas L.
Job Details:
11/11/2019
RANGE KITCHENAID KSEB900ESS3
Arrived on site for control panel displaying needing service and burners not working properly. Arrived to find control panel locked. Unlocked panel and tested ovens and burners. All operations were normal. The customer told me that the left corner of the control area was sparking and smoking. She also told me that there was a light crack in the glass cooktop. She also told me that three of the four burners do not work properly. Open control panel area to find no problems or indication of past problems. The light crack in the control panel is cosmetic.
Near Pflugerville, TX 78660
Joseph C.
Job Details:
11/11/2019
DRYER MAYTAG MEDC465HW0
"Arrived on site for “not drying clothes” complaint. Inspected unit and found high limit thermostat to be blown. Removed and replaced high limit thermostat. Unit is performing as designed. Found venting blocked, as well. Instructed customer to have venting cleaned and to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78731
Cliff
Job Details:
11/11/2019
ICE MACHINE WHIRLPOOL KUIX505ESS0
Arrived on site to diagnose an ice machine that is not producing. Tested unit and found faulty water filter. Homeowner will replace filter and contact the office if any other issues arise. No leaks were found today.
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
"Arrived on site for customer complaint of unit not heating properly, found heating element to be good and turning on in diagnostic mode, I explained to customer the drying expectations on a plastic tub dishwasher. Tested good."
Near Horseshoe Bay, TX 78657
James
Job Details:
11/11/2019
DISHWASHER KITCHENAID KUDS50FVSS0
"Arrived on site and found normal, heavy, light and quick clean lights not coming on. Placed unit into diagnostics and found no faults. After diagnostics I found all lights now functioning. Unit has a failing ui but the console is no longer available. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/11/2019
WASHER GE GTW460ASJ6WW
"Arrived on site to replace gearcase, I was unable to remove agitator, customer requests RJ. ; ordrng 1 CNOTE (RJ ONLY) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near San Marcos, TX 78666
Robert
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on job for complaint of lights not working. Tested unit. Found that the light in the freezer was not working. Replaced module. Tested unit, unit test good. Job complete"
Near Killeen, TX 76549
Al
Job Details:
11/11/2019
DISHWASHER WHIRLPOOL KDTE334GPS0
Arrived to inspect dishwasher door issues.Confirmed the complaint and R&R he strike.All water lines were dry at the time of service.Customer satisfied.
Near Austin, TX 78745
Robert
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW4800XQ4
Arrived on job for complaints of unbalanced. Found the gearcase leaks oil and cam damaged will also need suspension.
Near Austin, TX 78746
Richard
Job Details:
11/11/2019
WASHER WHIRLPOOL WFW5090JW0
"Arrived onsite for the washer not working properly. Installed new timer , control, latch. Per tech line. Tested washer and it tested fine and no leaks detected. Complete"
Near Temple, TX 76502
Dylan T.
Job Details:
11/11/2019
ICE MACHINE KITCHENAID KUIX505ESS2
Arrived on site customer complaint was icemaker would not stop making ice and overflowing in the bin found Bin thermostat was bad replaced the part ran unit all lines are dry
Near Lockhart, TX 78644
Scott
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site ,replaced gear case . Ran diagnostic ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78758
Tyler B.
Job Details:
11/11/2019
WASHER WHIRLPOOL WET4024HW0
Arrived on site for noisy unit. Unit was disconnected due to water damage in room. Once re installed will be called back; saved tckt
Near Austin, TX 78758
Tyler B.
Job Details:
11/11/2019
WASHER WHIRLPOOL WET4024HW0
"Arrived onsite for noisy unit. Ran unit and found pump unit thumping, found shaft for roller bent on mounting metal, was able to bend back down, replaced rollers with repair kit to insure corrections. Tested good"
Near Buda, TX 78610
Robert
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Arrived on job for complaints that water was pouring out of the ice maker. Tested unit. Found that the ice maker dispenser was not sitting properly. Re installed ice maker. Tested unit. Unit test good. Job complete
Near Austin, TX 78703
Wesley
Job Details:
11/11/2019
ICE MACHINE KITCHENAID UNKNOWN
Arrived onnsite and found water level sensor cutting flow off too early. By passed sensor. Unit is now operating as designed. Advised customer on status.
Near Austin, TX 78749
Leonardo
Job Details:
11/11/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site to test unit for unit not drying. Test unit and found heating element working correctly. Found customer not using rinse aid. Advised customer to use rinse aid to help unit dry better job complete.
Near Round Rock, TX 78664
David Z
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRF736SDAW13
Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics on it. Found icemaker erroring out with E2 error and not able to find home position. Replaced icemaker and retested. Icemaker now passes diagnostics and fills. All is working as designed. Call complete.
Near Round Rock, TX 78665
Cliff
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found failed evaporator fan motor and main control. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.