We serviced a
GE DISHWASHER
Model GSDY200J00BB
Near Spicewood, Texas 78669
James
Job Details: 03/24/2021
performed streem diagnosis. dishwasher has standing water left from previous cycle. customer started unit and it was washing. turned dial to next cycle and the unit drained. unit is now working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Austin, Texas 78733
Kevin
Job Details: 03/24/2021
"Arrived on site and set dishwasher into a diagnostic cycle and found saved error codes 4/3, 7/1, 6/2. Customer says wash motor will run for a couple minutes but its not consistent throughout the cycle. Ran diagnostic cycle and found wash motor is stuttering, took a video and sent it to DW and SW. Wash motor was replaced on last visit and replaced control board this had no positive affect. Removed wash motor again and inspected connections and did not see any issues. Replaced wash motor and ran diagnostics cycle again and it is no longer stuttering. Customer will run a complete and report if theres any continuing issues. Will still need upper rack adjusters to complete repair; ordrng 2 W10546503 (Adjuster)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hutto, Texas 78634
David S
Job Details: 03/24/2021
Arrived on site to install previous diagnosed parts. I gained access to the fill tube and replaced it with new. I cycle the ice maker and found it harvesting and filling with water. No water leaks detected. Job complete.
We serviced a
GE DISHWASHER
Model GLD6700N20BB
Near Copperas Cove, Texas 76522
Tyler
Job Details: 03/24/2021
"Arrived on site for dishwasher filling with dirty water, and not cleaning dishes. Upon arrival I found dirty water sitting within the tub. Upon testing unit I found unit would drain properly, then fill, agitate and drain as designed. I also found drain line under sink was not mounted correctly and allowing sink water to drain back into dishwasher. I was able to redirect and mount the drain line under the sink to help prevent water back flow. Due to style of sink i wasnt able to get a perfect 90 degrees angle raised from disposal but unit did not so any signs of backfilling from sink after tested upon repair completion.unit is functioning as designed call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, Texas 78641
Justin
Job Details: 03/24/2021
"Arrived on site for refrigerator with no ice production. Upon arrival customer stated that the IM stopped working after they installed a new water filter. I checked temps in he unit and found the FC at -7?F, the RC at 37?F, and the ice box at 0?F. I found a sheet of ice at the bottom of the FC and the pea trap drain tube clogged. I cleared out the drain tube and it is now draining fine. I put the unit into diagnostics mode and found the UI on the inner door not responding and erroneously flashing. I unplugged the unit and tried again, was able to get into diagnostics mode. I tested the IM harvest and it received an E2 error for not returning to home position. I tested he fill to IM and you could hear the valve make a thump but not work. I tried this with the filter in and out and the same result occurred. I checked the full tube heater and IM and both worked as designed. I am ordering a HV board, IM, valve, and inner door control for the repair. Office to reschedule.; ordrng 1 W11450890 (Control) and 1 W11330486 (Inner Door UI) and 1 W11194380 (Dual Valve) and 1 W11115534 (Ice Maker)"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW
Near Austin, Texas 78702
Richard
Job Details: 03/24/2021
Arrived onsite for the dryer making a noise during operation. Ran diagnostics and found no issues. Ran a quick cycle and no issues. Could not duplicate the noise. Advised customer to take a video recording of the noise when it comes back. Complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Georgetown, Texas 78626
Tommy
Job Details: 03/24/2021
Arrived onsite for unit long fill error code. Upon arrival found unit cold side valve wouldnt open all the way. Replaced valve and tested. Unit is now operating as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Austin, Texas 78731
Luis
Job Details: 03/24/2021
"Arrived on site for cooling complaint. Checked low side pressure reading -20 diagnosed a leak in the system. Unit will need evaporator,compressor and heat exchanger,
We serviced a
LG DRYER
Model DLE3170W
Near Jonestown, Texas 78645
Lou
Job Details: 03/24/2021
"Arrived on site to inspect dryer not staying on. Upon further inspection, customer advised that with almost every load, the unit will stop drying but there is still power. He advised that when it stops, the interior light will come on as if the door is open and when he pushes on the door the light goes off, but the door never opens up all the way. I turned the unit on and while it was operating, I barely pulled on the door and the unit stopped and the interior light came on. After further inspection of the front panel and door, I found the top screw on the hinge was loose causing the top of the hinge to pop out away from the panel and the door is not making good contact with the door switch and when clothing it the door, it shifts causing it to slightly open enough to trigger the switch and shut the unit down as it reads the door is open. I removed the door and adjusted the hinge and tightened the screw and reinstalled the door and retested. Unit is operating as designed. It appears that the screws on the hinge are worn and come loose over time. I advised the customer of my findings and recommended replacing the hinge and front panel and they advised that they will explore other options.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Leander, Texas 78641
David Z
Job Details: 03/24/2021
"Arrived on site to diagnose oven that was erroring on use. Builder informed me that he was able to resolve with a power cycle. I checked for errors and found F8E0 for fan speed, and F6E4 for UI to ACU communication. Error is usually resolved with a power cycle. I cleared errors and tested unit. Was able to run a 400 degree preheat and let it sit and found errors were no longer present. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WCE55US0HS01
Near Georgetown, Texas 78628
Wesley
Job Details: 03/24/2021
Arrived onsite and tested function of cooktop. Unit is operating as designed. Burners are cycling according to set temp as designed. No one onsite. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, Texas 78702
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit making noise when oven on. Test unit and found noise coming from board relays and bake element heating up. Normal noise job complete.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, Texas 78702
Richard
Job Details: 03/24/2021
Arrived onsite for the washer making a metal screeching noise. Ran diagnostics and found that the gear case is causing the issue. Ran a spin tested and I heard the metal to metal screeching noise. Looked underneath and did not see any unusuals. Will need to replace gear case. Ordering parts and office to schedule ; ordrng 1 W11454741 (Gear case) and 1 W10890624 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam assembly)
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS2
Near Cedar Park, Texas 78613
David Z
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed parts to resolve intermittent control issue. Replaced control and unit is still not responding properly. Still has intermittent function.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Austin, Texas 78704
Richard
Job Details: 03/24/2021
Arrived onsite for the washer control lock not working properly. Ran diagnostics and found no error codes. Tested control lock button in diagnostics and it tested fine. All functions tested good. Could not find an issue at this time. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Buda, Texas 78610
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit not washing correctly. Test unit and found bad wash motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11087376 (Sump and motor)
We serviced a
GE REFRIGERATOR
Model TFX24PLP
Near Leander, Texas 78641
Lou
Job Details: 03/24/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the unit cooling and checked temps. FC=4 degrees and RC=39 degrees. Tested the units thermostat and the unit turned off when I turned the thermostat dial off. Turned the unit back on and set the thermostat at 5. Adjusted the damper at C/halfway. Found the water dispenser doesnt work. Customer advised that they unplugged the inlet valve solenoid to stop the water from flowing. I advised that theyre getting voltage to the valve but due to the paddle switch being bad, it wont turn the valve off.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Leander, Texas 78641
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the diverter housing leaking water, I removed and replaced the sump/motor assembly and tested the unit. Unit is operating as designed. No further leaks observed. Job completed. I made recommendations for use & care, as well as, detergent & rinse aid use."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hutto, Texas 78634
Jimmy J.
Job Details: 03/24/2021
Arrived on site for CSI REF right side door not level. Found adjuster assembly wheel on right door needed to be lowered a bit to make it even with left side door. Also adjusted the handles to make them even. Customer inspected and stated it looked good. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, Texas 78759
Luis
Job Details: 03/24/2021
"Arrived on site for freezer light issue. Diagnosed a defective freezer led module,replaced led module tested light unit working as designed."
We serviced a
FRIGIDAIRE WASHER
Model ATF6000FS1
Near Austin, Texas 78701
Richard
Job Details: 03/24/2021
Arrived onsite for the washer leaking water inside the drum. During inspection found that the washer is a stacked unit will need a 2 man for the repair. Ordering a 2man office to schedule.; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, Texas 78726
David Z
Job Details: 03/24/2021
"Arrived on site to diagnose dishwasher with no power going to it. On arrival found unit dead with breaker showing on, and wall switch good. Checked voltage at junction box and found no power from hardwire. Customer will need an electrician to come out and find the voltage loss at the hardwire.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near Bastrop, Texas 78602
Andy
Job Details: 03/24/2021
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near Cedar Park, Texas 78613
Scott
Job Details: 03/24/2021
"Arrived on site for burners still clicking also right rear burner is not igniting . Will need to order cook top screws due to being striped out from previous repair .No gas leaks detected at time of service . Job complete .; ordrng 2 W10491985 (SCREW)s and 1 WPW10571490 (IGNITR)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS03
Near Georgetown, Texas 78633
Kayman
Job Details: 03/24/2021
Arrived onsite for microwave not closing correctly. Upon inspection I found that the unit will stop mid cycle. I found the left side interlock felt weak and would half was dis engage unless you pushed on the door. I found the outer door panel was slightly warping and there is a gap between the plastic inner panel and the outer panel. I will need to return with the interlocks and door panel to complete the repair. Ordering outer panel(W10909943) office to R/S due to part availability. ; ordrng 1 W10909943 (Outer panel)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Manor, Texas 78653
Matthew
Job Details: 03/24/2021
Arrived onsite for dishwasher not drying. Upon arrival put unit in diagnostics and found no stored error codes. Ran diagnostics and all cycles pass. Heating element did energize. Recommended customer continue use of rinse agent. Instructed proper loading for optimal water runoff and insure unit is receiving proper hot water for cycle. Heat dry will offer better drying capability. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Leander, Texas 78641
Scott
Job Details: 03/24/2021
"Arrived on site for washer vibrating loudly . Found gearcase making loud noise when in high spin . Replaced gearcase,actuator , cam . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dripping Springs, Texas 78620
Robert
Job Details: 03/24/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
KITCHENAID OVEN
Model KEMS378SSS00
Near Round Rock, Texas 78665
David S
Job Details: 03/24/2021
Arrived on site for oven display not working. I inspected the unit and work area. I found the display not working but the touch panel is still responding. I tested voltage to the transformer and found 120 volts. I tested voltage to the control UI and found one.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Buda, Texas 78610
Richard
Job Details: 03/24/2021
Arrived onsite for the refrigerator filter cover not closing properly. During testing found that the filter cover had broke. Replaced cover and it tested good and its latching correctly. Complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1164XWS2
Near Kyle, Texas 78640
Richard
Job Details: 03/24/2021
Arrived onsite for the microwave not heating. During testing found that the cap and mag needed to be replaced. Replaced magnetron and capacitor and diode. Microwave tested good and is heating. Complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW
Near Marble Falls, Texas 78654
Cliff
Job Details: 03/24/2021
Arrived on site to replace previously ordered parts for washer. Replaced cam and belt and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, Texas 78641
Scott
Job Details: 03/24/2021
Arrived on site for door not staying down . Replace one glass panel glass pac with 2 pane glass pack . Door is operating as designed . No other issues found . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Creek, Texas 78612
Andy
Job Details: 03/24/2021
Arrived on site for refrigerator leaking water. Tested and inspected unit and found tube at top of refrigerator for ice maker cracked and had standing water. Will need to replace tube and ice maker to complete repairs. Office to schedule return trip. Ice maker is turned off to prevent water leaks. No water leaks present at time of service.; ordrng 1 W11415785 (Tube) and 1 Seenote (Office to schedule)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Bastrop, Texas 78602
Andy
Job Details: 03/24/2021
Arrived on site for microwave sparking. Tested and inspected unit and found failed diode sparking. Will need diode and capacitor to complete repairs. Checked magnetron and found no issues but ordering in case needed. Office to schedule return trip.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, Texas 78731
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected range and sound cooktop is working, both oven igniters are on when bake cycle is selected but there is no gas. Issue was pre-screens as control board and replace control board but this had no effect. Found gas cut off on regulator is not set In the correct position after correcting this ovens are now heating properly. For future reference range shares a circuit with the kitchen lights and the vent hood, the GFI for this is in the bathroom next-door."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Cedar Park, Texas 78613
David Z
Job Details: 03/24/2021
Arrived on site to diagnose freezer building ice and losing some cooling. Found warped gasket wasnt sealing properly. I was able to heat the gasket to close the gap. Customer pointed out the door also has some rust on it. Ordering new door to resolve rust. Office to schedule return. ; ordrng 1 W10673707 (Door)
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near Leander, Texas 78641
David Z
Job Details: 03/24/2021
Arrived on site to install previously diagnosed parts to resolve dead oven. Replaced thermal fuse only and retested. Unit fired on and is heating from both elements as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kyle, Texas 78640
Jacob
Job Details: 03/24/2021
Arrived onsite to replace parts. Replaced all parts. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Leander, Texas 78641
Justin
Job Details: 03/24/2021
Arrived on site or gasket clamp not staying on and gasket falling off of the door. Upon further inspection I found the clamp to loose and allowing gasket to come off. I installed the new clamp and unit is now working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model PSS28KSHBCSS
Near Cedar Creek, Texas 78612
Andy
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed ice bin. Removed failed part and replaced with new. Found no over fill issue, also instructed customer on dumping ice weekly to avoid clumping. No water leaks present at time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, Texas 78664
Jimmy J.
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed parts. Removed cam, belt, valve, and control. Installed new cam, belt, valve, and control. Placed in diagnostics and ran calibration. Ran through auto diagnostics cycle and no error codes came on afterwards. Squeaking is gone. Valve no longer leaks. No other leaks detected in washer. Job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS02
Near Austin, Texas 78724
Jacob
Job Details: 03/24/2021
Arrived onsite for unit having a sheet ice at the bottom of the freezer. Looked at unit. Saw that the drip pan from the bottom was really dry. Removed ice and from the bottom of the freezer and removed ice from around the drain pan. Used water to try and get water moving through the drain tube. Saw no water go through the tub. If the unit freezing over again. No other issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Kyle, Texas 78640
Andrew
Job Details: 03/24/2021
"Arrived on site to test unit for not filling with water. Found inlet valve electrical connection was not connected. Secured connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78745
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit leaking. Test unit and found leak coming from sump gasket due to damage gasket. Will order new sump and motor. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Dripping Springs, Texas 78620
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not cooling in either compartment, found compressor running, found unit not cooling at all, found sealed system issue. Ordering compressor, evaporators, filter drier, and access valve; ordrng 1 W10865322 (Evaporator) and 1 W11035643 (Evaporator) and 1 W10903340 (Compressor) and 1 Cnote (Parts research non uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Senior SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Leander, Texas 78641
Justin
Job Details: 03/24/2021
Arrived on site to install previously diagnosed parts. I installed the new fuse and tested the unit. The unit is now working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Lampasas, Texas 76550
Tyler
Job Details: 03/24/2021
"Arrived on site for refrigerator not making ice properly, upon arrival I found freezer temp at 7 degrees & refrigerator compartment at 37 degrees, I then ran diagnostics as followed with corresponding results:Test 1&2 thermistor showed 37 & 7, Test 3&4 showed 31 & 7 , Test 5 showed 32, Test 14 showed 32, Test 16 showed 32, Test 18 showed -7. Test 59 confirmed the icebox fan is working and suction return is also good. I did find the ice box door had a small air gap when closed as well as the dispenser motor flap and air flow vent at bottom side of door, confirmed with SW, & PR of findings. I will need to return with proper seals and dispenser motor and ice box door, office to reschedule once availability of parts is known; ordrng 1 W11189145 (Door ice) and 2 W10834282 (Retainers)s and 2 W11227369 (Gasket)s and 1 W10887795 (Door ice)"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Buda, Texas 78610
Jacob
Job Details: 03/24/2021
Arrived onsite for unit not powering on. Looked at unit. Not powering on. Looked at the junction box on the unit. Found that the black wire was not making contact. Re aligned wires. Unit turned on immediately. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Andice, Texas 78628
Wesley
Job Details: 03/24/2021
Arrived onsite and replaced control to repair microwave. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHS02
Near Lago Vista, Texas 78645
Lou
Job Details: 03/24/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that the ice maker has recently been replaced by another company and is not working. I tested temps in the FC section and it was 0 degrees. Using my jumper wire, I jumped the IM from points T-H and it failed. I removed the ice maker and tested the harness and found the harness is bad. While testing the ice maker, I found the element failed to come on. I replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDS24SEWH2
Near Horseshoe Bay, Texas 78657
Cliff
Job Details: 03/24/2021
Arrived on site to diagnose a dishwasher that is leaking. Found unit oversudsing and leaking from bottom of door. Advised homeowner on findings and made recommendation on different soap to use to prevent issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Leander, Texas 78645
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the smart valve and dual, valve failures, I removed and replaced the both valves and tested. Unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
LG DRYER
Model DLEX3370W
Near Austin, Texas 78748
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of noise issue, found power cord was pushed into the back of the unit and the drum was hitting it.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, Texas 78641
Justin
Job Details: 03/24/2021
"Arrived on site for a dishwasher leaking from underneath. Upon arrival customer stated the leak is intermittent and will form a small puddle in front of the unit. I put the unit into diagnostics mode and found stored error code F9E1 diverter not finding position. I then ran a diagnostics cycle and could hear the diverter click, but I monitored it with a mirror and could not see it rotating. At the end of the cycle it gave me another F9E1 error code. During the test I observed no leaks. I removed the wash arm and the discs were intact, no cracks on the arm itself, and the feed tube was inserted all of the way. The gasket on the unit was in good hope no intact. I found a fault diverter and informed the customer this was the cause of the leak. I a, ordering the new sump and motor and office to reschedule. .; ordrng 1 W11085683 (Sump and Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, Texas 78736
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected dishwasher and found Wash motor is not running, replaced wash motor and verified it is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, Texas 78703
Richard
Job Details: 03/24/2021
Arrived onsite for the refrigerator freezer has ice build up. Upon arrival customer had replaced the freezer door gasket and it was not sealing properly. Applied heat to the gasket and formed it. Gasket is sealing properly and door is closing properly.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, Texas 78745
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of long dry times, found unit tested good, but not venting properly, instructed customer to have apartment maintenance to clean/check vent exhaust."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Liberty Hill, Texas 78642
Scott
Job Details: 03/24/2021
"Arrived on site for no cool in fresh food . Found evap solid ice, causing fan to fail and styrofoam insulation cracked. Steamed out evap and replaced evap cover . All checked normal . no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Marble Falls, Texas 78654
Tommy
Job Details: 03/24/2021
Arrived onsite for refrigerator and freezer lights being out. Upon arrival replaced unit freezer light and unit now has complete circuit. All lights are running as designed. Job Completed.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Round Mountain, Texas 78663
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit leaking into tub when unit is not running, found failed water valve, I replaced valve, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, Texas 78641
Justin
Job Details: 03/24/2021
"I arrived on site for a MW UI being unresponsive. I found the power relay wires grounding out and the rubber covers not fully on. I fixed this issue and the UI became responsive. I tested the unit and the fuse popped. I then replaced the control and fuse again. Upon testing it a second time the fuse popped again. I called techline and spoke to Cathy and received SR# 7730339301 and she recommended to ohm out the HV components, check the diode, and harness. She also recommended taking the mag out and checking the antenna and wave guide for damage. I found no damage and the components ohmd out fine. I found no grounding issues or damage on the harness. I am ordering all HV components and a few fuses; ordrng 1 W11342846 (Control) and 1 W11446747 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Mag) and 1 W11224803 (Mag Thermostat) and 1 W11224856 (Cavity Thermostat) and 3 W10138793 (Fuse)s"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, Texas 78745
Luis
Job Details: 03/24/2021
"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostics defrost thermistor reading open,replaced defective thermistor ran defrost heater,heater powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Austin, Texas 78745
Luis
Job Details: 03/24/2021
"Arrived on site for water leaking. Found,one not fully inserted to valve,installed line correctly to valve tested water and icemaker unit working as designed no leaks."
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Austin, Texas 78753
Matthew
Job Details: 03/24/2021
Arrived onsite for for dryer door seal coming off. Upon inspection found door seal was completely off and needed replacement. Replaced door seal and tested unit. Unit is functioning properly. Job complete
We serviced a
KENMORE DRYER
Model 110.6672269
Near Austin, Texas 78703
Richard
Job Details: 03/24/2021
Arrived onsite for the dryer not counting down. Installed customer provided part which was the timer. Tested dryer did not heat. During testing found that the heating element was no good. Replaced the heating element and dryer is working fine and heating. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Blanco, Texas 78606
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not draining, found drain hose check valve was stuck closed, I was able to repair hose without replacing hose, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, Texas 78617
Richard
Job Details: 03/24/2021
Arrived onsite for the washer not filling with water. Replaced water valve that was ordered and washer tested good and no leaks detected complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, Texas 78634
Jimmy J.
Job Details: 03/24/2021
"Arrived on site for STILL NOT COOLING IN THE FRIDGE SECTION/NOT HOLDING TEMP. Ran diagnostics and tested dampener, compressor, baffles, and ice box fan. All tested good. Checked frost pattern and it was good. Main control is not getting proper voltage. Removed control and installed new control. Removed UI and installed new UI. Both the customer and I immediately noticed a difference when opening the FC door and testing the air flow coming from the dampener. Fridge running as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Marcos, Texas 78666
Andrew
Job Details: 03/24/2021
"Arrived on site to test unit for not doing as selected. Found control acting erratically. Replaced control and ran auto diagnostics. Found basket wasn?t spinning. Upon inspecting shift actuator found one wire was cut. Replaced actuator, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Bastrop, Texas 78602
Andy
Job Details: 03/24/2021
Office to schedule return trip. No gas leaks present at time of service. ; ordrng 1 Seenote (Office to schedule) and 1 WPW10184491 (Flame spreader) and 1 WP3195097 (Oven bottom)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Bastrop, Texas 78602
Andy
Job Details: 03/24/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Georgetown, Texas 78626
Tommy
Job Details: 03/24/2021
Arrived onsite for dishwasher not drying dish. Upon arrival found unit did not have rinse aid. Tested unit and found it operating as designed. Spoke with customer about need for rinse aid. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, Texas 78703
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected refrigerator and found crushed/cubed solenoid is stuck in the up position, after correcting it ice will dispense properly. Also found a small airgap on the right lower corner of the freezer door. Doors are also not level. Corrected level and use heat gun to reset door gasket end it is now closing properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Marble Falls, Texas 78654
Cliff
Job Details: 03/24/2021
Arrived on site to diagnose a washer that will not cycle. Foun MCU shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Round Rock, Texas 78664
Jimmy J.
Job Details: 03/24/2021
Arrived on site for Washer is leaking water. Ran through diagnostics and no error codes came on. Inspected pump and gear case for any evidence of water trails and oil. None present. Ran through auto diagnostics. When high speed spin came on I noticed the front left leg was not lowered properly to prevent the washer from shaking. Customer showed me a picture of water on the floor. With front left leg not properly lowered this could likely be the cause of the water on the floor while the washer is in high speed spin causing water to come out of basket. Adjusted front left leg to make washer even. Placed in a high speed spin again and washer spins as designed. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, Texas 78641
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the unit has been operating as designed and not leaking anymore. I checked the inlet valve for leaks and removed and replaced the UI as it controls the water flow to the ice maker. Tested the unit and it continues to operate as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Leander, Texas 78641
Scott
Job Details: 03/24/2021
"Arrived on site for no ice and loud fan noise . Found fill tube not properly installed allowing water to spill on evap . Corrected fill tube placement . All checked normal. IM has been off , last couple defrost cycles has cleared ice from evap fan . No other water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78724
Jacob
Job Details: 03/24/2021
"Arrived onsite for unit not starting. Tested unit. Unit did work, but the button on the control over lay was not able to be pushed correctly to start. Ordered part. Office to reschedule ; ordrng 1 W11116422 (panel-cntl)"
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Dripping Springs, Texas 78620
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, Texas 78660
Matthew
Job Details: 03/24/2021
Arrived onsite for oven staying on after cook time. Tested unit and unit and found faulty control. Replaced control and panel for communication error. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Round Rock, Texas 78665
David S
Job Details: 03/24/2021
"Arrived on site to install previous diagnosed parts. I gained access to the capacitor and replaced with new. The customer was sent a control from whirlpool. I replaced the old control with the one sent by whirlpool. I tested the unit and found agitation only going one direction and no both, I found the unit giving error F7e1. I replaced the control with the one I was sent with and retested. I found no change in the unit. I am ordering the wash motor and the harness just Incase. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11026785 (Motor) and 1 W11405458 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Nolanville, Texas 76559
Al
Job Details: 03/24/2021
Arrived on site and installed previously ordered valve.Reassembled and unit tested as designed and filled the ice maker.Ice maker was harvesting when I left the repair.Job complete
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Belton, Texas 76513
Wesley
Job Details: 03/24/2021
"2 MAN TUB JOB. Bearing is failed, returning with tub and some other adjacent parts just in case.Office to reschedule. ; ordrng 1 W10901175 (Tub)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near San Marcos, Texas 78666
Andrew
Job Details: 03/24/2021
"Arrived on site to replace shocks from previous diagnosis. Replaced shocks, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Horseshoe Bay, Texas 78657
Cliff
Job Details: 03/24/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor not pumping refrigerant properly. Compressor and drier will need to be replaced to complete repairs. Office to set return appointment for 2 hour job.; ordrng 1 W10507884 (Compressor) and 1 W10913906 (Coupling) and 1 WPW10143759 (Drier) and 1 2hourjob (2 hour job)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Austin, Texas 78737
Kevin
Job Details: 03/24/2021
"Arrived on site and replaced parts diagnosed by previous technician, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near San Marcos, Texas 78666
Andrew
Job Details: 03/24/2021
Arrived on site to test unit for leak from underneath unit. Found when calling for water dispenser unit was leaking from door harness. Removed factory tape and found waterline had a rip. Needing new FC door to fix issue. Office to reschedule.; ordrng 1 W10800816 (dor-fip)
We serviced a
JENN-AIR WARMING DRAWER
Model JWD3030EX00
Near Leander, Texas 78645
Lou
Job Details: 03/24/2021
Tested drawer once reinstalled and it is operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Round Rock, Texas 78665
David S
Job Details: 03/24/2021
Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube heater in good condition. I ran th unit through the door ice maker cycle and it would move or harvest. I checked voltage to the ice maker and found good voltage. I am ordering the ice maker and returning with the fill tube heater just Incase. The office will reschedule when we have an eta on the part.; ordrng 1 W11115534 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, Texas 78736
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected washer and found saved error code for motor fault, Oversuds, and long drain. Removed drain pump and cleared it, ran all functions in diagnostic cycle and everything is now working properly. Ran calibration cycle and it completed properly. No water leaks from connections at time of service, job complete"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lampasas, Texas 76550
Tyler
Job Details: 03/24/2021
Arrived on site for washer needing a previously diagnose the UI consul. Upon arrival I was able to disassemble the units consul and reinstall new UI panel. After running a diagnostics check I found an F9 E2 error code as well as an F5E1 but after testing for the lid lock functionality I could not find any reason as to why the F5e1 error code was appearing and after running a automatic diagnostic test cycle as well as a few different manual tests I was able to determine that the unit is fully functioning as designed and could also not determine any cause rhyme or reason for the F9E2 error but I did inform the customer that as of now the unit is ready for use and to just reach back out to us if any other issues were to occur and customer also stated that until the UI panel goof did not notice anything else that seems strange
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Horseshoe Bay, Texas 78657
Cliff
Job Details: 03/24/2021
Arrived on site to replace door and control for refrigerator. Replaced both parts and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Bastrop, Texas 78602
Andy
Job Details: 03/24/2021
"Arrived on site for microwave fan coming on, tested and inspected unit and found all operations to be normal. Instructed customer on fan operations and use and care and practice for best performance. No repairs are needed at this time."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Georgetown, Texas 78633
Kayman
Job Details: 03/24/2021
Arrived onsite for washer with dispenser drawer filling up with water. Upon inspection I found the dispenser motor had failed and is filling up on its own and not allowing enough water to enter the unit. I replaced the dispenser assembly and tested the unit. The unit is working as designed at this time with the correct amount of water and no leaks were detected during time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Dripping Springs, Texas 78620
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not powering on, found failed console, I replaced console, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ0
Near Lago Vista, Texas 78645
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and sumo/motor assembly failures, I removed and replaced both parts and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Hillsboro, Texas 76645
Jonathan M
Job Details: 03/24/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found lights on in the refrigerator but none of the fans for compressor running. Found the starting device not even trying to run. Jumped the thermistor and tested unit. Unit still would not run. Replaced defrost timer and tested unit. Unit began to run and it?s cooling as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, Texas 78745
Luis
Job Details: 03/24/2021
"Arrived on site for water leaking. Checked freezer and fresh food compartment no leaks from drain or water in both compartments,removed unit from enclosure checked back flooring no leaks,removed cover found no leaks on base plate."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near McGregor, Texas 76657
Al
Job Details: 03/24/2021
"Arrived on site and inspected washer OB (F0E9) load error.Customer advised she has to reset the unit to get it to complete a QUICK wash cycle.I found the suspension rods defective, so I removed and replaced al 4.Put the unit into Drain & Spin cycle and unit tested as designed to customers satisfaction.Email confirmed Job complete"