Service History 1340

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, Texas 78703

Jacob

Job Details: 03/27/2021

"Arrived onsite for unit not agitating. Put unit in diagnostics, saw no error codes. Looked underneath to check all connections to the motor and gear-case and all checked good. Put unit through every calibration cycle. Unit was working as designed. No issues at this time. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ5

Near Austin, Texas 78739

Robert

Job Details: 03/27/2021

Arrived on job to replace previously diagnosed parts. After replacement of control found still no display. Found the cavity thermostat open. Replaced thermostat and now cooling fan not working. ; ordrng 1 W10533501 (housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Georgetown, Texas 78633

Lou

Job Details: 03/27/2021

"Arrived on site to inspect refrigerator door not closing. Upon further inspection, I found the left RC door not closing as designed. I found the lower hinge bent keeping the door from closing properly. I adjusted the hinge and re-leveled the unit and tested the doors. Unit doors are closing properly. No water leaks observed during service, job completed. Made recommendations on use & care of the doors."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Waco, Texas 76712

Jonathan M

Job Details: 03/27/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface panel and still had no display. Replaced the control and tested the unit. The unitran as designed. Call complete.

We serviced a

KITCHENAID OVEN

Model KEBC208KSS03

Near Austin, Texas 78735

Jacob

Job Details: 03/27/2021

Arrived onsite for unit making a noise. Was pre diagnosed as the top blower making noise. Replaced blower. Tested unit. Customer said that the unit sounds better but still a buzzing noise. Heard buzzing noise still. Ordered lower blower motor. Rescheduled with customer. ; ordrng 1 WPW10176670 (blower)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS01

Near Austin, Texas 78717

Justin

Job Details: 03/27/2021

"Arrived on site to install previously diagnosed parts. I cycled the power off and installed the MW control. I cycled power back on and waited, I then turned the power back off and installed the UI. Once I turned the power back on I tested the unit p. It is now working as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Waco, Texas 76712

Jonathan M

Job Details: 03/27/2021

"Arrived on site for a washing machine is flashing an F2 E2 (HMI disconnected) error code. Inspected unit and work area. The customer advised that the unit flashes that code intermittently and does not happen on every cycle. He advised that since Sunday, he has not had the same issue and runs two loads a day. Confirmed customers complaint and tested continuity through the wire harness from the control to the user interface. Found continuity on the wire harness. Replaced user interface and tested unit. The unit is noW working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Lorena, Texas 76655

Jonathan M

Job Details: 03/27/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced fill tube and tested icemaker. Found icemaker not able to jump. Tested voltage going to the icemaker and did not find any voltage. Checked voltage at the control and gown no voltage coming from the control. Replaced high-voltage board and tested unit. They cannot begin to cycle and work as designed. Call complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL24IGX00

Near Lorena, Texas 76655

Jonathan M

Job Details: 03/27/2021

Arrived on site to install previously diagnosed PARTS. And work area. Replaced ice maker and tested unit. Unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Waco, Texas 76706

Jonathan M

Job Details: 03/27/2021

"Arrived on site for a washing machine that has multiple issues. Inspected unit and work area. The customer advised that the issue that she?s having with her unit is that the unit is non-responsive to her at times and does not complete a cycle at times as well. Inspected unit and work area. Noticed the customer was washing please throw blanket and a tablecloth together. Informed customer that the unit would do that if the unit goes off balance. As to her issue with the non-responsive control, I am ordering a user interface and potential control to see if this will illuminate her issues. The office will need to contact the customer about a reschedule date due to an out of stock and PSP item.; ordrng 1 W11478526 (USER INTERFACE )"

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Round Rock, Texas 78665

Jimmy J.

Job Details: 03/27/2021

"Arrived on site to install previously diagnosed parts. Removed auger and base. Removed gear case. Installed new gear case, auger, and base. Placed washer in a speed wash to ensure it was filling, agitating, draining, and spinning. Washer is performing as designed. No further repairs necessary. No leaks detected. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Bee Cave, Texas 78738

Robert

Job Details: 03/27/2021

Arrived on job for complaints of error code for drain issue. Found drain pump not working. Replaced drain pump. After replacement test operation. No leaks detected at time of service

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW

Near San Marcos, Texas 78666

Noah D

Job Details: 03/27/2021

"Arrived on site to inspect washer for not spinning correctly, upon inspection found the belt slipping, replaced belt and cam, tested on full speed, no squeal heard. Complete"

We serviced a

AMANA RANGE

Model ACR4303MFB4

Near Temple, Texas 76502

Kayman

Job Details: 03/26/2021

Arrived onsite for range that wont heat. Upon inspection I found the control dead and the harness damaged. I am ordering the main control(W11297545) and main harness(W11134841) and returning with other parts Incase needed. Office to R/S due to part availability. ; ordrng 1 W11297545 (Control) and 1 W11134841 (Harness)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, Texas 76502

Kayman

Job Details: 03/26/2021

Arrived onsite for dryer not drying. Upon inspection I tested continuity of all components related to heating and found the high limit Tstat was showing open. I replaced the Tstat. I also found the timer wasnt sending voltage to the heater. I replaced the timer. The unit is working as designed at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Lorena, Texas 76655

Jonathan M

Job Details: 03/26/2021

"Arrived on site for a range that is intermittently not heating and has a smell of burnt wires when it does heat. Inspected unit and work area. The customer advised that the unit does heat but that after an hour worth of baking, the unit smells like it?s burning wires and will intermittently shut off and turn back on. Removed terminal block and found burnt wires and a burnt terminal block. The electrical connectors for the power cord and harness were still intact however the terminal block was melting. Will need a new terminal block for repair and advise customer to buy a new power cord just in case. Ordering parts and will return ; ordrng 1 WPW10245259 (block-term)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Austin, Texas 78724

Jacob

Job Details: 03/26/2021

"Arrived onsite for the unit not draining. Tested unit. Unit didn?t have power from the breaker. Turned on the breaker. Unit did turn on. Put unit in a quick wash mode. Unit did drain water. Unit did not have cold water hooked up to the unit. But unit still was able to drain with no issues. Also the unit was not leveled, re leveled unit. No issues at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Del Valle, Texas 78617

Richard

Job Details: 03/26/2021

Arrived onsite for the refrigerator ice maker not making ice. During testing found that the water line was crimped and not allowing water to come in. Ice maker tested good. Un crimped and the water line and ice maker cycled and filled with water . Complete

We serviced a

JENN-AIR MICROWAVE

Model JMC3215BS0

Near Woodway, Texas 76712

James

Job Details: 03/26/2021

performed streem. found unit gives open door error on screen when attempting to start a cycle and if customer opens and closes door several times the unit will sometimes heat. other times when cycle starts the unit just makes a really loud buzzing sound and doesn't heat. interlock switches are failing causing no operation.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Leander, Texas 78641

Lou

Job Details: 03/26/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the intermittent failure of the door switches, I removed and replaced both interlocks and tested the unit. Unit is operating as designed. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Austin, Texas 78732

Brandon

Job Details: 03/26/2021

"Arrived on site for customer complaint of unit leaking, found leak coming from dispenser and inner door panel bent at dispense

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Manor, Texas 78653

Matthew

Job Details: 03/26/2021

Arrived onsite for visibly failed part. Upon inspection found defective insulation padding. Need to order and replace insulation. Office to reschedule ; ordrng 1 WPW10223013 (pad-ins)

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ1

Near Temple, Texas 76502

Tyler

Job Details: 03/26/2021

"Arrived on site for dryer not running. Upon arrival I was able to confirm the f01 error. Upon further inspection of all heating hardware, motor, rollers, etc, I found everything was functioning as designed. Upon further diagnosis of the ACU I found it had a bad relay not allowing unit to start. I received autho for replacing the control. After repair I tested unit and found everything functioning as designed. Units temps fluctuate as they should. I did recommend to customer that due to age of dryer it would be best to get a dry vent cleaning done. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Round Rock, Texas 78664

Scott

Job Details: 03/26/2021

Arrived on site for no cold water and not spinning clothes out . Found hot and cold water was reversed on water valve . Switched supply lines on valve . Unit is now having proper water supplied . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HS1

Near Austin, Texas 78749

Leonardo

Job Details: 03/26/2021

Arrived on site to test unit for oven not working correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW0

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 03/26/2021

Arrived on site to diagnose a dryer that will not respond to user input. Found console not registering at all. Console will need to be replaced to complete repairs and office to set return appointment. Also ordering control incase needed.; ordrng 1 W11406678 (Console) and 1 W11525996 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Red Rock, Texas 78662

Noah D

Job Details: 03/26/2021

"Arrived on site to inspect washer for not allowing selections, upon inspection found the unit with a miscommunication error, ordering both UI and control. Office to reschedule ; ordrng 1 W11130429 (UI ) and 1 W11266006 (CONTROL )"

We serviced a

ELECTROLUX OVEN

Model EW30EW65GS1

Near Lockhart, Texas 78644

Noah D

Job Details: 03/26/2021

"Arrived on site to inspect oven for not holding temp, upon inspection found the oven held at 350 with no issues, customer was worried about temp reset when they restart a cycle which is normal

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Austin, Texas 78745

Richard

Job Details: 03/26/2021

Arrived onsite for the wash plate being loose. During testing found that the wash plate is no good will need to replace it and the screw. ; ordrng 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Round Rock, Texas 78681

David S

Job Details: 03/26/2021

Arrive on site for fridge and freezer not cooling. I inspected the unit and work area. I found both compartments room temperature. I tested all fans and they came on. I put the unit into a compressor test and it came on and showed proper voltage. I found an amp draw of .3 amps at the compressor. I tested the thermistors at the control and found them in range. I found the UI showing proper temperature readings in diagnostics as well. I could no feel any refrigerant flow through the 3 way valve when it opened up to the different compartments. I am ordering a sealed system to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11291123 (Rc evap) and 1 W11099748 (Rc evap) and 1 W11393142 (Compressor) and 1 Nitrogen (Nitrogen)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS4

Near Austin, Texas 78734

Brandon

Job Details: 03/26/2021

"Arrived on site for customer complaint of unit not powering on, found loose connection at junction box, after tightening connection, uni tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, Texas 78730

Kevin

Job Details: 03/26/2021

"Arrived on site and disassembled refrigerator and found fresh food thermistor is not in the correct location, moved it to recommended location in-service pointer, replaced evaporator cover ensuring all four screws are in position.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2451XTSB2

Near Lakeway, Texas 78734

Brandon

Job Details: 03/26/2021

"Arrived on site for customer complaint of unit leaking, found out customer had stepped on the right side of the inner door causing the hinges and entire frame to warp and bend causing unit to not seal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Manor, Texas 78653

Jacob

Job Details: 03/26/2021

"Arrived onsite for unit not cleaning the dishes correctly. Looked at filter In the unit and saw that the filter was clogged with food and the bottom plastic filter also had food stuck to it, the spray arms had food stuck inside of them as well. Cleared all food from all parts. Tested unit. Unit was spraying as designed once again. No leaks at this time. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78723

Jacob

Job Details: 03/26/2021

"Arrived onsite for unit not dispensing water. Tested unit. No water dispensing. Replaced double valve and filter housing. Unit still did not dispens water, left the refrigerator door open to be sure the reservoir wasn?t frozen up. Called tech line. Said that temperature should not be set too cold. Got Sr#7730361347. Water started dispensing. No leaks at this time. Job complete"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Burnet, Texas 78611

Cliff

Job Details: 03/26/2021

Arrived on site to diagnose a range that is has burner not lighting properly. Found lf orifice clogged and cleared it. All is working properly at this time.

We serviced a

KITCHENAID VENTHOOD

Model KVWB606DSS2

Near Andice, Texas 78628

David S

Job Details: 03/26/2021

"Arrived on site to install previous diagnosed parts. I gained access to the motor and found out I need a second man.We removed the failed blower motor and replaced it with new. We reassembled the unit, and tested it. It is now working as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, Texas 78746

Kevin

Job Details: 03/26/2021

Arrived on site and inspected dishwasher and found upper rack is not centered inside of dishwasher tub. Right hand side is almost touching inner wall. Sent two pictures to DW. Removed rack and positions adjusters

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Woodway, Texas 76712

Jonathan M

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced burner cap and burner head and tested unit. The unit began working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Kempner, Texas 76539

Tyler

Job Details: 03/26/2021

"Arrived on site for washer not working correctly and needing previously diagnosed but not limited to, inner tub, gearcase, spanner nut, etc after replacing the needed parts I reset unit to factory setting. I then run test 1,2,8,11,12,13,14,51,&52 at this point I found halfway through test that the clutch was starting to short out I then ohmed out wiring harness but found nothing bad until I ohmed out the clutch directly and not allow proper adjustment of slider assembly. will need office to reschedule when possibleW10754448 clutch; ordrng 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090GW2

Near Robinson, Texas 76706

Jonathan M

Job Details: 03/26/2021

"Arrived on site for a washing machine that?s flashing an F 20 (ACU or heater problem) error code. Inspected unit and work area. Placed unit in service diagnostics and confirmed customers complaint. Justin resistance through the heater from the control and found the heater within proper resistance range at 14.9 ohms. Advise the customer he would need to replace the control to repair the unit. Replaced control and tested unit in an auto cycle. The unit ran as designed with no error codes and there were no leaks present at the time of operation. Unit is working as designed.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Austin, Texas 78728

David Z

Job Details: 03/26/2021

"Arrived on site to install previously diagnosed parts to resolve bent vent cover. Replaced cover and found the bottom vent panel was bent in several places. Tried to straighten out panel with a 1x4 and hammer but even when straighter it still was rubbing on the door. Called tech line, SR7730363866.

We serviced a

KENMORE REFRIGERATOR

Model 106.4116931

Near Leander, Texas 78641

Justin

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts. I installed the new control and the unit started working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Leander, Texas 78641

Justin

Job Details: 03/26/2021

Arrived on site for refrigerator making to much noise. Upon arrival the customer stated that the noise is coming from the back of the unit and it started after the compressor was replaced. They also stated it is an intermittent clanking sound. I put the unit into diagnostics mode and found the baffle and evap fan running fine with no noise and no ice build up. I ran test 4 in diagnostics and the condenser fan made no noise. I gained access to the compressor and found the access valve and lines vibrating against the metal cover. I put gum and sealer on it to dampen the vibration. I could not replicate the louder noise they were mentioning. The way they were describing it it sounded as it was normal compressor operation. I advised the customer if it occurs again and they feel it is abnormal to video tape it. I found the unit working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Manor, Texas 78653

Matthew

Job Details: 03/26/2021

"Arrived onsite to replace previously diagnosed parts. Replaced motor, belt and pulley. Tested unit and unit is functioning properly. No more noise in spin cycle. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Austin, Texas 78744

Jacob

Job Details: 03/26/2021

Arrived onsite for freezer door not opening softly. Looked at the unit. Did notice that door was hit the wall a little bit. Pulled unit out slightly. Door was working properly. Noticed that doors were off slightly off. Re leveled the unit. No issues at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/26/2021

"Arrived on site to test unit for loud while in spin. Found upper bearing was seized. Replaced upper and lower bearings as well as tub seal, tube spacer, bottom bearing washer and shaft nut. Tested unit, unit works good. Customer was satisfied with improvement. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near New Braunfels, Texas 78130

Noah D

Job Details: 03/26/2021

"Arrived on site to inspect washer for not spinning clothes, upon inspection Ordering control. Office to reschedule ; ordrng 1 W11116590 (CONTROL )"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS36EEB5

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 03/26/2021

Arrived on site to replace previously ordered parts for refrigerator. Upon starting repair capillary tube cracked where heat exchanger exits cavity.

We serviced a

GE DISHWASHER

Model GSD3360K65SS

Near Bertram, Texas 78605

Cliff

Job Details: 03/26/2021

Arrived on site to diagnose a dishwasher that is not draining. Found pump disassembled preventing proper water routing through drain assembly. Reassembled pump and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/26/2021

"Arrived on site to test unit for continuous ice production. Found shut off arm was missing. Replaced shut off arm and lever. Tested unit, unit works good. No leaks detected. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Kempner, Texas 76539

Tyler

Job Details: 03/26/2021

"Arrived on site for refrigerator not making ice, upon arrival I found the icemaker was stuck in a harvest cycle, temps in freezer and fresh food compartment were -1 & 36 degrees. I found all air ducts and seals full functioning and sealing, during diagnostics I confirmed unit was sending Properpower to ice maker although icemaker wasnt rotating, but icebox fan was working. Unit was also filling with proper amount of water, I also found that the ice bin switch is not allowing full response to ui panel and causing unit to think door is open. Also found mold around inner ice dispenser flap separator indicating a hot air leak within dispenser door. Office will need to reach repairs once approval from ahs is acquired. ; ordrng 1 W11189145 (Separate motor and flap assembly) and 1 W10810008 (Ice bin switch)"

We serviced a

ELECTROLUX OVEN

Model E30EW75ESS3

Near Kempner, Texas 76539

Tyler

Job Details: 03/26/2021

Arrived on site for wall oven giving f23 error as well as not allowing ui lights to appear. Upon arrival I was able to confirm error code as well as then remove ui and main control. Upon further inspection I found the two ui ribbons were slightly dirty with soot (normal wear and tear) I was able to clean off the debri from ui ribbons as well as some of the main control connections. I then reassembled the unit and reset power. I found at this point the ui lights as well as ui full functionality were all present. I tested unit to 350 degrees. Unit is fully working as designed and error code is no longer appearing.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Round Rock, Texas 78665

Jimmy J.

Job Details: 03/26/2021

"Arrived on site for Visibly Failed, Broken or Missing Parts - PRE-ID Shelf Supports. Found crisper shelf was not supporting the two drawers. Center crisper rail was cracked at the end closest to the fridge doors causing the drawers to sit uneven. Customer has replaced the center crisper rail in the past and it keeps breaking. I didnt see evidence that the shelf is being overloaded with food. Ordering the crisper frame (WPW10329866), center rail (WPW10326469), shelf trim (WPW10231345), crisper brace (WP12642303WD), crisper brace cover (12642303WD), 2 crisper braces (13062602), and two humidity controls (12530805SP). Most likely all parts will not be needed. The crisper center brace, shelf, and center rail will most likely eliminate the center rail from cracking going forward. ; ordrng 1 WPW10329866 (Frame, Crisper) and 1 WPW10326469 (Center Rail) and 1 WPW10231345 (Shelf trim) and 1 WP12642303WD (Crisper brace) and 2 WP13062602 (Crisper brace supports)s and 2 12530805SP (Humidity control)s"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Andice, Texas 78628

Lou

Job Details: 03/26/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the outer glass trim coming off, I removed and replaced the outer door glass/trim and installed an insulation strip per service pointer #W10917778 and a new nameplate and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HV1

Near Leander, Texas 78641

Justin

Job Details: 03/26/2021

Arrived on site for a range with the bottom right burner not sparking. Upon further inspection I found the burner not sparking whatsoever. I gained access to the harness and spark module. The harness ohmd out fine indicating a bad module. I replaced he module and then tested the unit. The unit is now sparking and igniting as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lockhart, Texas 78644

Noah D

Job Details: 03/26/2021

"Arrived on site to inspect washer for not operating due to constant drain, upon inspection found the control board shorted. Replaced control and tested. Complete"

We serviced a

WHIRLPOOL DRYER

Model WGD4985EW0

Near Del Valle, Texas 78617

Richard

Job Details: 03/26/2021

Arrived onsite for the dryer not turning on. During testing found that the thermal fuse was no good. Replaced thermal fuse and tested the venting. Dryer works good and is heating but it failed the venting test. Advised maintenance to clean out the vent. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM06

Near Austin, Texas 78705

Richard

Job Details: 03/26/2021

Arrived onsite for the refrigerator freezer with ice build up. Replaced evaporator fan motor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Austin, Texas 78753

Matthew

Job Details: 03/26/2021

Arrived onsite for dishwasher to working. Upon arrival put unit in diagnostics and found error 4/3 wash motor not running and 5/1 door switch- door not closed. Ran test cycle and wash motor did not energize. Did seem to fill properly and unit did drain. Ordering pump and motor. Office to reschedule ; ordrng 1 W11025157 (pump&motor)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78737

Robert

Job Details: 03/26/2021

Arrived on job for not spinning. Checked codes and called tech line 7730360667. Ran test cycle and washer performance good. Tech line said to have customer check loading and soap amounts.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Pflugerville, Texas 78660

Matthew

Job Details: 03/26/2021

Arrived onsite for refrigerator odor. Customer was concerned about water accumulation at bottom of fridge. Upon inspection found customer noticed water in the drip tray. Instructed customer that this is a normal process and will happen when unit goes into defrost. Unit is functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Belton, Texas 76513

Tyler

Job Details: 03/26/2021

Arrived on site for icemaker needing replacement due to previously diagnosed bad icemaker. Upon arrival I was able to reconfirm and assess at the icemaker was indeed bad I ended up replacing the icemaker and then confirm with the customer about the previous diagnosis and also verified with them that the icemaker is not fully functioning as designed I did instruct customer that it could take up to 96 hours to completely fill the bucket up with ice and to be patient with it but that if anything were to change just let us know at the time of service there were no leaks anywhere that could be found and unit is fully functioning as designed call complete.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Jarrell, Texas 76537

Kayman

Job Details: 03/26/2021

Arrived onsite to install previously diagnosed overlay. I installed the new overlay no scratches and customer approved. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near San Marcos, Texas 78666

Andrew

Job Details: 03/26/2021

"Arrived on site to test unit for long fill times. Found water valve was not opening all the way on hot or cold. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Austin, Texas 78741

Luis

Job Details: 03/26/2021

Arrived on site for defective control,and icemaker. Replaced icemaker and control,ran diagnostics all test passed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Cedar Park, Texas 78613

Lou

Job Details: 03/26/2021

"Arrived on site to inspect refrigerator RC interior lights not working. Upon further inspection, I found the modules on the waterbox and ice maker housing are not working and the FC light was out as well. Removed and replaced the lights and tested and all lights are operating as designed. No water leaks observed during service, job completed"

We serviced a

KITCHENAID DISHWASHER

Model KUDS50FVSS3

Near Austin, Texas 78757

David Z

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts. Installed new sump and motor assembly to resolve lost pressure giving poor quality wash. Replaced sump and motor and retested. Found both spray arms are now working as designed with no water leaks found. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SDRXXY02

Near Round Rock, Texas 78665

Jimmy J.

Job Details: 03/26/2021

"Arrived on site for WATER IS LEAKING INTO FREEZER AND ONTO THE FLOOR IN FRONT OF THE FRZR-HAPPENS EVERY FEW DAYS >> there is a THICK layer of ice on the bottom of the freezer. Found freezer door gasket is not sealing on the bottom left side causing air to enter the freezer and allowing items in freezer drawers to melt and drip water creating a block on the bottom of the freezer cavity. Ordering a new freezer door gasket (WPW10714545) to return and complete the repair. ; ordrng 1 WPW10714545 (Gasket, freezer door)"

We serviced a

GE REFRIGERATOR

Model GYE22HMKNES

Near Bertram, Texas 78605

Cliff

Job Details: 03/26/2021

Arrived on site to diagnose a refrigerator that is not dispensing water. Found primary valve clogged and replaced it. All is working properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Round Rock, Texas 78664

Jimmy J.

Job Details: 03/26/2021

Arrived on site to install previously diagnosed part. Removed valve assembly and installed new valve assembly. Ran a calibration on the washer followed by the auto diagnostics cycle. No error codes came on. No leaks detected. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Leander, Texas 78641

Justin

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts. I installed the new door and the unit is now working as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Hutto, Texas 78634

Jimmy J.

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts. Removed both emitter receivers and installed new emitter receivers. Red LED stopped blinking. Based on the tech sheet the emitters are now working as designed. Heard the ice maker call for water. No leaks or drips detected. Job completed.

We serviced a

KENMORE WASHER

Model 796.4154921

Near Round Rock, Texas 78681

David Z

Job Details: 03/26/2021

"Arrived on site to follow up on washer leaking. On arrival customer showed me tub was full of water and had been filling when not in use. Checked valves and found a constant drip coming from the cold valves.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Hutto, Texas 78634

David S

Job Details: 03/26/2021

Arrived on site to install previous diagnosed part. I gained access to the console and replaced it with new. I tested the unit and found it working as designed. Job complete.

We serviced a

GE DISHWASHER

Model PDWT180R10SS

Near Austin, Texas 78749

Leonardo

Job Details: 03/26/2021

Arrived on site to replace valve. Replaced valve test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Round Rock, Texas 78665

Jimmy J.

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts. Removed two damaged shelves and two humidity drawers. Installed two new shelves and two new humidity drawers. The drawer that didnt stop at the end of the rails previously is now stopping at the end of the rails as designed. Called tech line because of a concern with the humidity drawers leaning just a little bit further down on the left side as compared to the right side of the drawer front. Tech line confirmed that this was not abnormal and will not effect the humidity controls of these drawers. Job completed. SR7730357699

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Buda, Texas 78610

Robert

Job Details: 03/26/2021

Arrived on job for complaints of noise. Found the bearings on washer damaged rusted to the tub and basket. Was unable at first to even move basket up or down. Will need outer tub to complete. ; ordrng 1 W10381078 (outer tub)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Buda, Texas 78610

Richard

Job Details: 03/26/2021

Arrived onsite for the washer making a squeaking noise during operation. Replaced cam assembly and lubricant the belt and noise is gone. Customer is also have issues with the UI. Stating that when on a normal load it pops up an error code that its trying to run the clean washer cycle and to remove the clothes. Ordering the UI and office to schedule ; ordrng 1 W11478524 (Ui)

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Liberty Hill, Texas 78642

Lou

Job Details: 03/26/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the heating element failure, I removed and replaced the element and tested the unit. Unit is operating as designed. Cleaned lint from unit. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78744

Jacob

Job Details: 03/26/2021

Arrived onsite for unit having intermittent issues. Customer said deli drawer has not been working for quite some time. Upon inspection. Found that the deli door and wire harness Needed to be replaced.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB4

Near Kyle, Texas 78640

Robert

Job Details: 03/26/2021

Arrived on job to replace fan motor. After replacement test operation.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near Volente, Texas 78641

Lou

Job Details: 03/26/2021

"Arrived on site to inspect ice machine not making ice and making a loud noise. Upon further inspection, customer advised they replaced the filter and the unit is not making ice. I placed the unit in diagnostics and tested and no water dispensed into the reservoir. I removed the filter and retested and water was dispensing, but very slow. I removed and replaced the valve and retested without the filter and the unit is operating as designed. I found that the filter is defective as it had slivers of plastic on the head and was not sealing properly. Also found the bottom door hinge is bent. I am ordering the bottom door hinge, filter head and filter, along with CNOTE-LSO OER CUSTOMER REQUEST AND FOR TRAINING. No water leaks observed during service and unit was left turned on as it operates as designed without the filter. Office to schedule return service.; ordrng 1 W11266112 (Filter head) and 1 W10476696 (Bottom hinge) and 1 F2WC9I1 (Filter) and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Kyle, Texas 78640

Andrew

Job Details: 03/26/2021

"Arrived on site to replace valve, filter head and reservoir per previous tech. Found ice maker valve was not clipped in proper location. Valve was just floating vibrating against cover causing loud vibration noise. Secured valve into proper location. Tested unit, customer was satisfied with improvement. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Round Rock, Texas 78664

Scott

Job Details: 03/26/2021

Arrived on site for items in fresh food freezing . Found dampener sticking open . Replaced dampener . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Georgetown, Texas 78628

Lou

Job Details: 03/26/2021

"Arrived on site to inspect refrigerator leaking water from the fresh foods section. Upon further inspection, I found a puddle of water under the shelf assembly. Disassembled the RC section and found water sitting in the drain area of the evap drain tube. Pulled unit out and removed the drain tube and found it clogged with debris. Cleaned the drain tube and reinstalled it and placed a bead of silicone around the lip of the drain tube to seal it from air gaps. Clean the RC section and using my steamer, I cleared the drain tube under the evaporator. Replaced the evap cover with a new cover due to thermistor being bad. Secured the thermistor to the suction line with foil tape and a ziptie (photo). Reassembled the unit and tested and unit is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Austin, Texas 78758

Scott

Job Details: 03/26/2021

"Arrived on site for items in fresh food freezing . Customer has had unit set at 2 bars . Ran temp checks . Fresh 40 , freezer -8 . Found no faults with dampener . Ordering control and UI and FZ thermistor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11214887 (UI) and 1 W11449482 (CONTROL) and 1 WPW10384183 (FZ THERMISTOR )"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM0

Near Round Rock, Texas 78664

David S

Job Details: 03/26/2021

"Arrived on site for freezer not cooling or making ice. I tested temp in the fridge and freezer. The rc is at 47 degrees but set too 37 degrees and the freezer is at room temperature when set to 0 degrees. I found no frost pattern on the fresh food or freezer evaporator. I found the compressor running and pulling higher than normal amp draw. Indicating that there is a sealed system issue. I spoke to DZ about how bad the ice build up was on the evaporator, based on the ice build up I suspect the fresh food evaporator has developed a pinhole. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near San Marcos, Texas 78666

Andrew

Job Details: 03/26/2021

"Arrived on site to test unit for filter door not staying shut. Found filter housing was missing filter retaining clip. New filter housing was not the correct part but retaining clip is the same. Put retaining clip on housing, tested unit, unit works good. Customer also had water drip from dispenser. Found water line building up water and leaking. Adjusted water line, tested unit, unit works good. Customer also has a broken drawer. Needing drawer to fix issue. Drawer to be sent to customer directly. No leaks detected. Job complete.; ordrng 1 W11162443D2C (DRAWER)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Round Rock, Texas 78681

Justin

Job Details: 03/26/2021

"Arrived on site for refrigerator with both IM not functioning. Upon arrival customer stated that he unit has been making ice perfectly since he originally called it in. Upon further inspection I found both IM completely full of ice, and no signs of valve weeping or thin ice. I put the unit into diagnostics mode and found the thermistors passed, the fan toggled on and off, the harvest and motor worked as designed, the ice level sensors read correctly, the fill tube heater worked, and the fill worked as designed and made no off noise from the valve. I found proper voltage to the IM as well. The IM had no stored error codes. The unit is working as designed. I found no failures at the time of service. Call complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LR5EB6

Near Kyle, Texas 78640

Robert

Job Details: 03/26/2021

"Arrived on job for complaints of not dispensing water. Found water supply from valve to filter and back to valve good. Replaced valve and now have water to freezer door, no flow through door. Will need to replace freezer door to complete ; ordrng 1 241668151 (dsp 26door-complet)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS03

Near Austin, Texas 78738

Brandon

Job Details: 03/26/2021

"Arrived on site for customer complaint of ice maker not working, not dispensing ice, and ice door not closing. Found the housing that holds ice door motor in place was broken I added a longer screw to secure the ice door motor in place, ran ice maker harvest test, everything is testing good at this time."

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Austin, Texas 78738

Brandon

Job Details: 03/26/2021

"Arrived on site for customer complaint of dishwasher starting and then shutting down after about five minutes. Found failed control board and sticky float switch. I replaced control and float switch, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KUDL03FVSS3

Near Austin, Texas 78748

Leonardo

Job Details: 03/26/2021

Arrived on site to replace dispenser. Replaced dispenser test unit and dispenser door wont stay close. Will order new dispenser office to reschuelde. ; ordrng 1 Wpw10199696 (Dispenser)

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Austin, Texas 78754

Jacob

Job Details: 03/26/2021

Arrived onsite for unit possibly leaking gas. Checked the unit for leaks with all purpose leak detector. Checked from where the hose is connected and the valve inside the unit. Saw no leaks from anywhere on the unit. No leaks at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Dale, Texas 78616

Noah D

Job Details: 03/26/2021

"Arrived on site to inspect fridge for not allowing filter to be changed, upon inspection found the clip off the unit, repaired clip and tested, all functions returned. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Georgetown, Texas 78633

Lou

Job Details: 03/26/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the main module in the RC failure, I removed and replaced the module and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, Texas 78729

Luis

Job Details: 03/26/2021

"Arrived on site for not dispensing ice,tested dispenser found no ice dispensing,found yoke spinning in both directions diagnosed stripped motor shaft and yoke will need to order housing,motor,yoke and all other contained parts. ; ordrng 1 WPW10309864 (Divider) and 1 WP67006341 (Gasket) and 1 W11378860 (Spacer), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Hutto, Texas 78634

David S

Job Details: 03/26/2021

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer fan on and heard the compressor turning on and off. I found good voltage to the compressor. I swapped in a good start device and powered the unit on. I found the compressor staying on as designed. I did a temp test in the freezer and found the temperature dropping.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Round Rock, Texas 78681

David Z

Job Details: 03/26/2021

Arrived on site to install previously diagnosed parts to resolve ice maker overproducing. Installed a bail arm and extension. Cleared out all excess ice. All is now working as designed. Call complete.