Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 11:33: KB there 7/9 MON, 10:03 to 11:31, Arrived on site and set dishwasher into diagnostic cycle and found it will fill with water and motor will energize for three or four seconds and then it will stop and Extra rinse and start blinking. Spoke with tech line and they said console will need to be replaced, there is a stuck button. Wash motor is operating properly but water feed tube along back wall lower valve door is loose and not sending water pressure to middle spray arm properly. Feed tube is $74.91 total labor is DW355 $179.99; ordrng 1 NEEDAUTHO and 1 WP99003081 (tube-feed), snapped 3 QuickPics, states that autho needed **** HISTORY FROM PRIOR JOBS ****
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 9:54: KB there 7/9 MON, 9:00 to 9:43, Arrived on site and found that when power is on LEDs will turn on for a few seconds and then lose power. Found power to control board is steady and the correct polarity. Remove control board and disassembled it and did not find any burn marks or any obvious failures. Replaced control board and dishwasher was able to complete a diagnostic cycle and all functions are operating properly. Quoted customer for repair, no water leaks from connections at time of service, Control board $188.28 labor $179.99; Cllctd $398.65 CC Ref # 1164325536, Job Cmpltd, snapped 1 QuickPics
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 9:00: KB there 7/9 MON, 8:01 to 8:54, Arrived on site and while removing outer door panel on dishwasher saw cockroaches between inner door panel and outer door panel, took two pictures. Inspected control board and found it is burnt out, harness is also there is no function from dishwasher. Other components may be damaged or have failed also. Will turn over to safety team.
Near Leander, TX 78641
Lou
Job Details: 07/09/2018
arrived on site to inspect cooktop burner not working. Upon further inspection, I turned the middle burner on and the Ignitor was sparking well, but it appeared that there was no gas coming out of the burner. I verified the other burners were working. I found that the orifices, the main orifice and the simmer orifice, were clogged or blocked. I cleaned both orifices and got them both unplugged and tested the unit and the unit operated as designed. No gas leaks detected during service. Job completed.
Near Florence, TX 76527
Thomas L.
Job Details: 07/09/2018
Near Austin, TX 78744
Kevin
Job Details: 07/09/2018
Arrived on site and found freezing in fresh food section checked several tests in diagnostic cycle, 141 is 47, 142 is 14, spoke with tech line and they have an internal document that says to raise freezer temperatures +3 to correct freezing. Job complete SR7722413485
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.
Near Austin, TX 78721
Robert
Job Details: 07/09/2018
WCG55US6HS00 Arrived on job for complaints of head of burner rusted. Confirmed the discolored head and replaced. Tested all burners, operation normal. No gas leaks detected.
Near Leander, TX 78641
Lou
Job Details: 07/09/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I pushed the cancel button two engage the drain pump and the pump sounded as if it were on as I could hear it humming, but it was not to supposed to. I removed and replaced the drain pump and found a piece of glass inside the drain pump area which appeared to have been lodged in the impellers keeping the drain pump from operating. I tested the unit in diagnostics and the unit operated as designed. I cleared all error codes as well. No water leaks observed during service. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/09/2018
WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer locked and not draining. Ran diagnostics and found error code F9E1 (Long Drain). Removed front door assembly to access drain trap. Found drain trap clogged with coins and a necklace. Removed all obstructions and reassembled. Clear error codes and tested. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76502
Mike G.
Job Details: 07/09/2018
WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....
Near Temple, TX 76502
Mike G.
Job Details: 07/09/2018
WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2018
Arrived on site for gas leaking. Customer contact d gas company first. We tested all fittings and connections. No leaks were found.
Near Austin, TX 78723
Robert
Job Details: 07/09/2018
JGD3536BS00 Arrived on job for complaints of sparkling while cooking. Found the cooktop is attempting to relight because air movement in house too strong. The air moves flame away from sensor activities the spark to light the gas. After turning off air in home the cooktop performed normal. And flame was normal.
Near Leander, TX 78641
Cliff
Job Details: 07/09/2018
Whirlpool icemaker EC5100XFB0. Arrived on site to diagnose an ice machine that is using too much water. Tested unit and found water valve not fully closing due to failed valve assembly. As valve is no longer available repairs cannot be performed to correct the issue. Advised homeowner on no longer available parts. No leaks found at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2018
Jpkneisler@msn.com Arrived on site for unit randomly leaking. Inspected both valves, drain pan is built in to unit, no flaws, minor rust, no cracked drain tube. Water res not leak either, advised cst to take video or pic if/when water returns to help find a source
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2018
Arrived on site for failure code indicating a stuck button. However there were no stuck buttons. Replaced failed control. Unit tested correctly. Venting is clear.
Near Round Rock, TX 78665
Jonathan S
Job Details: 07/09/2018
Maytag washer model # MFW9700SB0. Arrived on site for washer filling with water when not using. Perf
Near Spring Branch, TX 78070
Connor M.
Job Details: 07/09/2018
KCMS1555SSS1 kitchenaid microwave Arrived on site to test unit for stayng on when cycle is done. Found switches worn out. Replaced switches and tested unit. Unit working properly at time of service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18
Near Killeen, TX 76541
Arthur B.
Job Details: 07/09/2018
WTW6800WW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran service diagnostics and checked unit for error codes. Found no codes. Inner basket spins freely. Manually tested water valves. Found hot/cold valves open close as intended. Tested unit with clothes. Unit fills,agitates drain and spins as intended. Advised customer on how unit functions. No other issues found. All water connections were dry at time of service.
Near Canyon Lake, TX 78133
Connor M.
Job Details: 07/09/2018
CWE9000BCE may tag oven Arrived on site to test unit for not baking. Found failed bake element. Checked high limit cutoff and found it trippped as well. Switch shows to be expart. Office to schedule directly.
Near Cedar Park, TX 78613
Wesley
Job Details: 07/09/2018
Dryer vent install
Near Austin, TX 78726
Cliff
Job Details: 07/09/2018
Kitchenaid refrigerator KRFC704FBS00. I’ve done site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator completely frosted over and not defrosting. Called tech line and spoke with Kurt. He advised control board was not correct revision, and to replace board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to manually defrost unit to ensure uniform temperature on initial cooldown. No leaks found at time of service from water supply or hoses. Advised homeowner on defrost procedure and precautions to take to prevent damage.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/09/2018
arrived on site to inspect microwave running when the door is open. Upon further inspection, the customer advised that the units inner light would flicker when opening the door, as well. I attempted to duplicate the issue, but could not. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Job completed.
Near Austin, TX 78738
Brandon
Job Details: 07/09/2018
Arrived on site for part hanger, I replaced the control board that previous tech ordered, unit tested good and water lines were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2018
DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes properly. Tested unit and found wash arm not rotating. Remove wash arm and fund extensive food build up in spray holes. Cleaned out spray arm and used water resistant lubricant to lubricate spray arm. Reassembled and tested. Could now hear spray arm rotating as intended. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2018
GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice properly. Removed ice bin and found spring that holds yoke was fully pressed. Was able to free spring and decompress spring. Reinstalled dispenser motor rod and installed ice bin. Tested. Ice now dispenses both cubed and crushed ice. No other issue found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Austin, TX 78738
Brandon
Job Details: 07/09/2018
Arrived on site to touch up chipped oven cavity with high heat paint pen, I applied touch up paint unit tested good.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/09/2018
arrived on site to install both refrigerator doors and the freezer door. I removed and replaced all three doors and in the process I found that the right rc door gasket was torn. I am ordering a gasket and scheduling return service for 07/16/18. No water leaks observed during service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Arrived on site for irractic ice production and dispenser chute icing up. For freezer temp at 9 but controls set to warmest setting. Chute gasket is badly misformed causing dispenser issues. May replace icemaker if production doesn’t increase now that settings are correct. All water connections were dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2018
RF264LXSB0 (Freestanding Range) - Arrived onsite to install parts to freestanding range from my prior visit’s diagnosis. Removed large burner receptacles, switches. Installed new replacements and reassembled. Tested elements. Both now works as intended. No other issues found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/09/2018
WRT318FMDM02 whirlpool refrigerator Arrived on site to test unit for tripping breakerhen plugged in. Found breaker would trip a few seconds after fridge being plugged in. Plugged unit into different outlet and unit worked properly. Diagnosed no issues with refrigerator. No leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/09/2018
WED4815EW1 whirlpool dryer Arrived on site to test unit for nosie during use. Found unit operating at proper volume. Instruct on proper venting and fire hazard.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Arrived on site to replaced door gaskets. Found both upper gaskets were torn. Replaced. Both freezer and icemaker bin gaskets were performing fine. Customer elected not to replace those 2Gaskets.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 07/09/2018
Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 07/09/2018
Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.
Near Blanco, TX 78606
Diego G.
Job Details: 07/09/2018
Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete
Near Blanco, TX 78606
Diego G.
Job Details: 07/09/2018
Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete
Near Blanco, TX 78606
Diego G.
Job Details: 07/09/2018
Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete
Near , TX 78617
Robert
Job Details: 07/09/2018
rf367LXKW Arrived on job for complaints of burners not working. Found the two large burners need receptacle. Small burners working normal. Both bake and broil elements working normal. Large burners damaged will need replacement.
Near , TX 78617
Robert
Job Details: 07/09/2018
MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/09/2018
WFC130M0AB0 whirlpool oven Rr and lf Element-49.67x2 lr and rf element 48.67x2 switches-189.22 CO130-199.99 arrived on site to test unit for Burners not working. Found failed burners, and switches. Will need to replace all 4 burners and switches. Gave customer a quote and collected for svc only. If builder decides to go with repair customer will call in for service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 07/09/2018
WDF760SADM3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher getting too hot when drying. When arrived, found 3 inch metal tube had touched heater and grounded out causing heater to get too hot. Removed metal piece and clean off heating element. Ran diagnostics and found no error codes. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/07/2018
LER3624JQ1 (Dryer) - Arrived onsite for customer complaint of dryer not drying properly and too long dry times. Tested unit. Found venting outside clogged with lint. Advised dryer just have good air circulation for proper drying. Customer has not called vent cleaning company since last visit. Customer will call landlord. No other issues found. Dryer lint trap was clean at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/07/2018
WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install new compressor and RC evaporator from prior tech’s diagnosis. Removed compressor, RC evaporator and installed new compressor and updated RC evaporator using braising methods. Vacuumed unit down to -25psi and charged with 5.5oz of R135a refrigerant. Tested unit. Found good frost pattern forming on new evaporator. Advised customer to allow at least 18-24hrs for temperatures to settle. No other issues found. All water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/07/2018
Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/07/2018
Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/07/2018
Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete
Near Burnet, TX 78611
Thomas L.
Job Details: 07/07/2018
Near Burnet, TX 78611
Thomas L.
Job Details: 07/07/2018
Near Kyle, TX 78640
Robert
Job Details: 07/07/2018
MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.
Near Manor, TX 78653
Joseph C.
Job Details: 07/07/2018
MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.
Near Manor, TX 78653
Joseph C.
Job Details: 07/07/2018
MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.
Near Burnet, TX 78611
Thomas L.
Job Details: 07/07/2018
Arrived on site for no cool condition. Heard compressor starting and stopping. Found compressor harness loose curing condition. Corrected. Compressor now starts and cooling has begun. Water connections were all dry.
Near Belton, TX 76513
Arthur B.
Job Details: 07/07/2018
LEQ8000JQ1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Removed back panel and air tunnel. Found lint build up in tunnel. Also checked element and found only 1/2 heating up. Removed element and installed new replacement. Clean out cabinet and tunnel. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/07/2018
MEDC400VW0 Arrived on site for “no heat” complaint. Inspected unit and found element broken. Removed and replaced element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Belton, TX 76513
Arthur B.
Job Details: 07/07/2018
FGEW3065KFB (Wall Oven) - Arrived onsite for customer complaint of wall oven not heating intermittently. Preheated oven to 350F. Found unit preheated. When attempted to reheat @ 400F, found relay in control not clicking. Also found indicator lights on the UI panel not illuminating. Unit will need new UI assembly and control. Advised customer that authorization must be given for parts before we can proceed. Also advised parts to be located due to our distributor being out of stock. OF to reschedule.
Near Austin, TX 78745
Brandon
Job Details: 07/07/2018
Arrived on site for dryer making squeaking noises, found idler pulley needed replacing, I replaced idler pulley, unit tested good.
Near Manor, TX 78653
Joseph C.
Job Details: 07/07/2018
KBFS25EVMS00 Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator motor defective. Removed and replaced evaporator motor. Reassembled unit. Unit is performing as designed. No leaks detected, at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 07/07/2018
W8TXNGMWB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator making thumping noises. Found unit is cooling as intended but icemaker not in use. Found bag of food resting on top of ice making which is causing the noise. Customer does not use icemaker. Removed obstruction and turned icemaker arm off. No other issues found. No water connections made to unit at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/07/2018
Arrived on site for dispenser lights no going to sleep after non use. Replaced user interface. Lights now dim as designed. No leaks found
Near Jarrell, TX 76537
Arthur B.
Job Details: 07/07/2018
GFD510PGJ6BB (Dishwasher) - Arrived onsite for customer complaint of dishwasher not stating level causing leak. Found bottom of dishwasher sitting in. Was able to adjust front legs so that dishwasher sits square. Tested unit. Found unit leaking on bottom left corner. Found venting shroud leaking. Advised that since this unit is under GE warranty, customer needs to call GE for warranty service. No other issues found. Charged DW245 $139.99 plus taxes.
Near Leander, TX 78641
Lou
Job Details: 07/06/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the main control, all three switches and both interlocks, and fuse. Tested the unit and the unit operated as designed. Job completed.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/06/2018
ASD2620HRB (SxS Refrigerator) - Arrived onsite to conduct sealed system repair on SxS refrigerator from my prior visit’s diagnosis. Removed compressor and installed new replacement using braising methods. Vacuumed unit down to -25psi. Charged sealed system with 4.7oz of R134a refrigerant. Tested unit. Pressures on lows side @2psi,high side @180psi. Good frost pattern forming. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78735
Luis
Job Details: 07/06/2018
Wine cooler-replaced failed temp control
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/06/2018
Model MVWC360AW0, Arrived on call for makes a not normal noise in spin cycle, found prior that the gearcase and cam and belt and shield were bad replaced all parts today and tested and no water leaks after repair and no more noise complaints in spin cycle
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/06/2018
Model MVWC360AW0, Arrived on call for makes a not normal noise in spin cycle, found prior that the gearcase and cam and belt and shield were bad replaced all parts today and tested and no water leaks after repair and no more noise complaints in spin cycle
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/06/2018
Model KUDR24SEWH3, Arrived on call for when cycle is complete clean light does not reset and unit is not cleaning dishes and top rack is broken, found that dispenser will not lock will need dispenser, also will need all 4 wheels for top rack due to broken, and found that only normal cycle will start motor will only run but unit will not fill with water, found that interface switch and main control are bad wiring and valve checked good from check from the main control will need main control and control switch, will need research and autho. If parts are found, office will reschedule with customer if parts are found and if autho. Is approved, no water leaks at time of call.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/06/2018
Model KUDR24SEWH3, Arrived on call for when cycle is complete clean light does not reset and unit is not cleaning dishes and top rack is broken, found that dispenser will not lock will need dispenser, also will need all 4 wheels for top rack due to broken, and found that only normal cycle will start motor will only run but unit will not fill with water, found that interface switch and main control are bad wiring and valve checked good from check from the main control will need main control and control switch, will need research and autho. If parts are found, office will reschedule with customer if parts are found and if autho. Is approved, no water leaks at time of call.
Near Cedar Park, TX 78613
Lou
Job Details: 07/06/2018
arrived on site to inspect washer showing error codes. Upon further inspection, I placed the unit in diagnostics and tested. Unit dispensed the cold water and stopped. Error code 6/1 appeared. I removed and replaced the MCU and tested unit. Unit operated as designed. No water leaks observed during service. Job completed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/06/2018
Near Killeen, TX 76543
Arthur B.
Job Details: 07/06/2018
ADB1400AGB1 (Dishwasher) - Arrived onsite for customer complaint of door not closing properly causing not start on dishwasher. Found strike had bent downward blocking the latch. Also found no mounting brackets securing unit. Was able to adjust strike. Door now closes properly. Will need to order 2x under counter brackets to complete repair. R/S for Tuesday 7/10. All water connections were dry at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/06/2018
Model KDTE234GWH0, Arrived on call for dishwasher will not start intermittently, previous tech found bad keys on touch panel on dishwasher, replaced touch panel, not able to test customer is doing a remodel on kitchen unit is not installed or hooked up, call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/06/2018
Model KDTE234GWH0, Arrived on call for dishwasher will not start intermittently, previous tech found bad keys on touch panel on dishwasher, replaced touch panel, not able to test customer is doing a remodel on kitchen unit is not installed or hooked up, call complete.
Near Austin, TX 78745
Brandon
Job Details: 07/06/2018
Arrived on site for washer tub out of balance, I adjusted the suspension rod, and calibrated unit, tested good
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/06/2018
Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/06/2018
Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/06/2018
Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete
Near Austin, TX 78725
Joseph C.
Job Details: 07/06/2018
WED4815EW1 Arrived on site for “taking two or three cycles to dry clothes completely” complaint. Inspected unit and found clogged vent line. Builder came on site and cleared vent line to outer wall. Retested unit. Unit is performing as designed. Instructed customer to clean venting every six months, to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/06/2018
Arrived on site for high temps in fresh food section. Found,title air coming into fresh food section from freezer section. Removed small ice blockage from return vent. All water connections were dry at the time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/06/2018
LSR8233EQ1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer overfilling and not washing. Found pressure hose to water level switch is warn out and not staying secure to switch. Removed water level switch and pressure hose and installed new replacements. Reassembled. Tested unit. Unit now fills,agitates, drains and spins as intended. Previous service company has cut the door switch harness to bypass. Customer is aware. No other issues found. All water connections were dry at time of service.
Near Blanco, TX 78606
Robert
Job Details: 07/06/2018
KDTM354ESS3 Arrived on job for complaints of not draining. Found loose connection on drain motor. After correcting wire issue test unit operation normal and no leaks detected. Job complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/06/2018
Model WZF34X16DW04, Arrived on call for freezer cabinet feels warm, found that unit is in garage and amb. Conditions are to high instructed customer to keep garage door cracked and a fan blowing on the back compressor area and if issues with unit stop cooling returns customer will need to move unit inside until cooler months return, as for heat on outside cabinet wall is normal this unit has no external condenser heat is exchanged from the side cabinet walls, instructed customer if unit continues to intermittently stop cooling will need to move unit in home due to it is to hot of conditions to run under in the garage it is to hot in the garage, also found outlet that unit is plugged in to is a gfci outlet which will need to be changed to a standard outlet which could also cause unit to shut down, customer to have outlet changed to a standard 120 ac outlet, no parts needed, call complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/06/2018
Model WZF34X16DW04, Arrived on call for freezer cabinet feels warm, found that unit is in garage and amb. Conditions are to high instructed customer to keep garage door cracked and a fan blowing on the back compressor area and if issues with unit stop cooling returns customer will need to move unit inside until cooler months return, as for heat on outside cabinet wall is normal this unit has no external condenser heat is exchanged from the side cabinet walls, instructed customer if unit continues to intermittently stop cooling will need to move unit in home due to it is to hot of conditions to run under in the garage it is to hot in the garage, also found outlet that unit is plugged in to is a gfci outlet which will need to be changed to a standard outlet which could also cause unit to shut down, customer to have outlet changed to a standard 120 ac outlet, no parts needed, call complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/06/2018
Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/06/2018
Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/06/2018
Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 07/06/2018
arrived on site to inspect cooktop ignitors constantly sparking. Upon further inspection, the customer advised that the back left Ignitor won't stop sparking. I found that all of the ignitors are sparking and won't stop. Also, I found that two of the valves are sticking but are not causing the ignitors to spark all the time. They were in the off position and the ignitors continued to spark and all knobs need to be replaced. I am ordering a spark module, valve manifold, wiring harness and four knobs SS. Scheduled return service for 07/12/18. No gas leaks detected during service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/06/2018
RF264LXSB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range large element not heating properly. Removed back panel and found both infinite switches burnt. Also found receptacle warn out and not making proper contact to coil. Will need both large infinite switches, 1 large coil and 2 receptacles to complete repair. R/S for Monday 7/9. No other issues found.
Near Leander, TX 78641
Thomas L.
Job Details: 07/06/2018
Near Austin, TX 78704
Scott
Job Details: 07/06/2018
Near Austin, TX 78704
Scott
Job Details: 07/06/2018
Arrived on site for unit not starting . Unit is not draining , found broken glass ,rubber and, and a bunch of what looks like hair in drain pump propellers . Cleaned out all foreign debris. Ran diagnostics test all checked out normal . Labor only 159.99. Collected 173.19 cc. No water leaks detected at time of service . Job complete .
Near Austin, TX 78746
Kevin
Job Details: 07/06/2018
Arrived on site and replaced adapter fan kit from previous visit recommended by tech line. Requested that customer monitor refrigerator for correct operation, no water leaks from connections at time of service, job complete.