Near New Braunfels, TX 78130
Kevin
Job Details: 08/30/2019
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site and found noise customer is experiencing is metal expanding and contracting during heating cycle, this is normal and will stop as the oven settles. No further repair is needed at this time, job complete."
Near Austin, TX 78704
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replaced co troll board and panel and ignitor module. Replaced all 3 parts test unit and unit test good unit heated to 350 job complete.
Near Austin, TX 78728
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived onsite for the refrigerator with the drawers not opening or closing correctly. I found the lower pans binding in the holders. Need to replace both pans and the holders. The prescreened holders were wrong because we had the wrong engineering digit in the call. Ordering 2EA W10904001 HOLDER, WP542638 GREASE and marking the pans as UORV. ; ordrng 2 W10904001 (HOLDER)s and 1 WP542638 (GREASE)"
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2019
REFRIGERATOR GE GFD28GSLESS Arrived on job for complaints of condensation on the dispenser door. Called GE tech line and they stated that there is a break down in the insulation in the door that the door will have to be replaced. Ordered door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WR78X26435 (ps ff lh disp door s)
Near Marble Falls, TX 78654
Cliff
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to replace bellows for washer. Replaced part and tested unit. All is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78746
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit building frost in freezer and water dispenser intermittently working, found water pressure was too high causing check valve to engage. Was able to turn down water pressure at tap and tested good. U it keeps fill and does not have line vibrating anymore. Found tracks to be offset causing door not to close completely. Removed all bins and ice and reset rails and tested good. No leaks on site, no parts needed"
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised they turned the water back on and now there’s a puddle under the unit at the front left corner. Customer advised that the water lines have recently been replaced. I removed the back cover and checked the valve and it was good with no leaks. I checked the water lines at the front left corner and found that the water line was not fully seated into the quick connect. I resented the line and felt it snap into place in the quick connect. Tested the unit and no more leaks. I advised the customer of my findings. No water leaks at the end of service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/30/2019
WASHER GE GFWN1100L2WW "arrived on site to inspect washer door not latching. Upon further inspection, I closed the door and turned the unit on and when I pressed start, the door attempted to latch but was unsuccessful. I pulled out on the right side of the panel near the latch and retested and the door latched. Due to the unit being dropped on the front panel/door during moving, the front panel and door hinge will need to be replaced.No water leaks observed during service.; ordrng 1 WH46X10149 (front panel ww)"
Near Pflugerville, TX 78660
Paul
Job Details: 08/30/2019
COOKTOP WHIRLPOOL WCE55US0HB01 Arrived onsite for the cooktop partially not heating. I found the RR element not heating because L2 on the switch wasn’t passing voltage. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78749
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for no cool. Found freezer not freezing and fresh food section warm,no frost on either fresh food or freezer evaporator diagnosed leak in system and would need a fresh food evaporator. Repair not covered under service pointer due to serial number out of range.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previous diagnosed parts. Gained access to ice maker. Removed failed ice maker and installed new. Removed failed ice container and installed new. Ran ice maker fill cycle and monitored. Tested ice maker cycle. All tested good, no water leaks present."
Near Austin, TX 78703
Leonardo
Job Details: 08/30/2019
DISHWASHER MAYTAG MDB7749SBM2 Arrived on site to test unit for wheel broken and handle broken. Test unit and found console broken and handle and all 4 wheel for bottom rack.
Near , TX 78634
Jonathan S
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 (JM) Arrived at customers home to service for paint chips in microwave. Found that nicks were most likely caused by the rack that sits in the unit from previous use. Applied paint touch up and went over user care guide with the customer. Advised customer to allow paint 12 hours to dry.
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KFED500EBS03
Near Kyle, TX 78640
Brandon
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for customer complaint of intermittent ice production, I replaced ice maker, unit tested good."
Near Smithville, TX 78957
Scott
Job Details: 08/30/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site , replaced gear case ,cam ,drive motor agitator and basket . Ran calibration and test wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near San Marcos, TX 78666
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site and found ice buildup on fresh food evaporator, a new evaporator cover. Per service pointer W11033419D controller should be replaced and evaporator cover. ordrng 1 W10815735 (cover-evap) and 1 W11332011 (CONTROL )"
Near Jonestown, TX 78645
Cliff
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site to Replace compressor, and evaporator for refrigerator. Replaced both parts and will deep vacuum. Charged unit with recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/30/2019
REFRIGERATOR JENN-AIR KBFS20EVMS3 "Arrived on site to install previous part at customer request. Removed inlet valve and installed new. Flush water system on refrigerator. Had customer turn on irrigation system, refrigerator was not leak at this time.
Near Austin, TX 78741
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no ice. Ran diagnostics weak air flow from fan motor,icemaker not harvesting and broken gears in ice bin
Near Austin, TX 78745
Joseph C.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “not cooling in fresh foods compartment” complaint. Found ice buildup on evaporator. Removed and replaced thermistor in fresh foods compartment. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Al
Job Details: 08/30/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived to inspect lower oven not heating.Confirmed the complaint and removed and replaced the bake igniter.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near Round Rock, TX 78664
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected l
Near Little River-Academy, TX 76554
Al
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived to install previously ordered parts.The evaporator fan was defective.Removed and replaced the control.
Near Austin, TX 78701
Joseph C.
Job Details: 08/30/2019
DISHWASHER GE GLDT690TBB00 "Arrived on site for “unit not powering on” complaint. Inspected unit and found controls to be rusted and shorted. Removed and replaced controls assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78704
Tyler B.
Job Details: 08/30/2019
MICROWAVE KITCHENAID KEMS308SSS04 Arrived onsite for unit not starting .and light staying on. Found door latch melted. Replaced latch and all tested good
Near Manchaca, TX 78652
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site and found no ice production, cycled icemaker and it is running correctly but there is no water. Found ice fill tube is frozen, Removed incoming water line from source and found pressure is good. Replaced water valve and insured line to icemaker is clear. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78747
Scott
Job Details: 08/30/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for noise during spin cycle . Found oil on stator and rotor . Replaced clutch gearcase stator &rotor .ran calibration and test Wash . All checked normal no water leaks . Job complete .
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/30/2019
COOKTOP JENN-AIR JEC9530BDS "Arrived on site to install previous diagnosed part. Turned circuit breaker to off position. Removed failed switch/control and installed new. Powered unit on and tested, all tested good. Found back left trim separating from glass-top. Removed food buildup and glued trim in place.
Near Austin, TX 78747
Leonardo
Job Details: 08/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace sensor. Replaced sensor test unit and unit test good job complete. Heated oven and no error codes found.
Near Manchaca, TX 78652
Leonardo
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site to test unit for melted waveguide cover. Found cover melted due to grease on it heating up and getting hot while using the unit. Advised customer to clean the unit and replaced waveguide. Job complete.
Near Austin, TX 78726
Lou
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDPE334GPS0 "arrived on site to inspect dishwasher upper rack failure. Upon further inspection, I found that the left track welds had separated and the rack fell. Due to Service Pointer #W11296667, I removed and replaced both tracks and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Brandon
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site to replace dispenser motor, divider and impeller, after replacing all parts unit tested good"
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged panel. Found panel damaged replaced damaged panel test unit and unit test good job complete.
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KFED500EBS03 "Arrived on site for customer complaint of feet being broken, I replaced feet, unit tested good."
Near Lampasas, TX 76550
Al
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived to inspect dishwasher not dissolving the soap.Confirmed the complaint and attempted service test mode and unit never filled with water.Checked incoming water at faucet and water was not turned on.Turned on water, service tested the unit and unit tested as designed.All water lines were dry at the time of service.
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site refrigerator not making ice. Tested and inspected unit and found unit is making ice. Spoke with customer and customer stated that unit is making ice but not dispensing ice. Tested dispenser and all operations seemed normal and working properly. Inspected unit and found issues with door gasket. Door gasket is letting some outside air in creating frost buildup affecting dispenser operations. Removed any ice buildup and adjusted gasket to prevent any air leakage issue. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78702
Joseph C.
Job Details: 08/30/2019
DRYER MAYTAG MED8630HW0 Arrived on site for “noisy/bumpy operation” complaint. Inspected unit and found some type of epoxy adhered to outside of drum. Cleared drum of obstructions and tested. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site for ice machine not making ice. Performed diagnostics mode and found no water getting to reservoir. Checked water flow to unit and found present. Removed water filter and found water filter not in all the way. Corrected water filter and tested unit. All tested good, no water leaks present."
Near Austin, TX 78751
Joseph C.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator iced over. Removed and replaced faulty thermistors, control and motor. Unit checks good. No leaks detected, at time of service."
Near Paige, TX 78659
Scott
Job Details: 08/30/2019
FREEZER FRIGIDAIRE FFFU14F2QW "Arrived on site for upper part of fridge was warn lower was still freezing . Found ice around evap motor, steamed out unit . Lower evap was clear . Replaced evap motor and thermostat . Getting good frost pattern . Job complete ."
Near Austin, TX 78732
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for no ice. At time of visit some ice in bin,ran diagnostics icemaker passed diagnostics dumped ice into bin,ran fill test passed. Adjusted housing to prevent interference with bail arm."
Near Temple, TX 76501
Al
Job Details: 08/30/2019
RANGE WHIRLPOOL WFE550S0HW0 "Arrived to inspect range not heating properly.Tested unit and noticed the hidden bake element was not heating properly. got a L2 errorCustomer advised she had problems with the drawer unplugging the unit.Checked 6 foot plug and noticed it was not plugged into the outlet properly.Corrected the issue, heated the oven to 500, returned 15 minutes later and unit was working as designed.Job complete"
Near Austin, TX 78736
Kevin
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site and found fuse has failed, replaced fuse and both interlock assembly’s including switches, cams, interlocks, and springs. After replacement microwave is still giving door error code. Inspected door and found it is good. Spoke with tech line and he recommended using kit W11244494, this kit only adds a single wire in addition to the interlock assemblies already replaced. Also bring back control board, new door, and high voltage components to ensure repair on next visit. Replace all parts, if issue still persist will need advisement from tech line. SR 7725721451; ordrng 1 W10422269 (filter) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11173813 (DOOR) and 1 W11244494 (INTERLOCK KIT) and 1 W11256462 (DIODE)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for noisy operation. After observing the operation, in about 15 minutes evaporator fan motor begins to vibrate. Will order a new motor and associated parts with the mounting of the motor. Office will reschedule service call. Water connections are all dry.; ordrng 1 W10188846 (retainer) and 1 W11263195 (FAN SCROLL) and 1 WP2169142 (evaporator fan blade) and 1 WP2176759 (grommet)"
Near Briarcliff, TX 78669
Paul
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived onsite for the dishwasher with door issues. I found the unit not mounted to the cabinet and not level causing the left side of the door to rub the tub. I found the water and drain lines were all connected correctly. I pulled the unit out and moved the wheels up to lower the tub. I adjusted the leveling legs and mounted the unit to the side of the cabinet. I tested the unit and it is working as designed. Nobody was available to sign the ticket. Call complete.
Near , TX 78610
Leonardo
Job Details: 08/28/2019
OVEN AMANA AGR5330BAS3 Arrived on site to test unit for unit not getting to temp. Test unit and found oven getting to 342 average temp. Calibrated oven to +10. Average temp of unit at 353 job complete.
Near Round Rock, TX 78665
Arthur B.
Job Details: 08/28/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for customer complaint of oven light not coming on. Removed back panel and found control not sending voltage to socket. Removed and replaced control. Reassembled and tested. Light now works as designed. No other issues found.
Near Leander, TX 78641
Jonathan S
Job Details: 08/28/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to install previous diagnosed parts as instructed to from whirlpool. Removed unit and turned power off from circuit breaker. Gained access to both controls and cooling fans. Removed failed parts and installed new. Installed unit and powered on. Tested in diagnostics mode and normal bake mode. All tested good.
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/28/2019
RANGE UNKNOWN JGBP85BEJ1BB Arrived on site for range that would not heat. Found none of the burners Were working. Inspected and found that the gas valve was in the off position. Return valve to proper position and all operations are now normal.
Near Austin, TX 78723
Andy
Job Details: 08/28/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived on site for washer with clothes stuck in agitator. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to replace damaged door panel, new panel was damaged in box, ordering new panel.; ordrng 1 WPW10274902 (panel)"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to diagnose a refrigerator that has a hard ice forming in freezer. Found crushed ice clogging dispenser shoot causing no water to run down airflow chamber. Cleared clog and Advised homeowner on cleaning out chute to prevent issues. No leaks were found at time of service
Near Belton, TX 76513
Al
Job Details: 08/28/2019
WASHER LG WM2650HWA
Near Pflugerville, TX 78660
Cliff
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that is sparking. Found that wiring for mag sitting too close to diode causing arcing. Re-wired unit and tested unit. Found those functioning properly at this time.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/28/2019
DRYER GE GTD65EBSJ3WS Arrived on job to install new parts ordered by previous technician. Installed new drum and dryer tested good. Complete.
Near Temple, TX 76502
Arthur B.
Job Details: 08/28/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer still leaving clothes clumped and wrinkled. Advised customer on various methods of loading clothes. No further work performed. Dryer vent and lint trap was clean of lint at time of service.
Near Driftwood, TX 78619
Robert
Job Details: 08/28/2019
RANGE GE PGP9036SLSS Arrived on job for complaints of middle burner not lighting up. Found that the gas orfice was clogged. Clean orfice out and oven tested good. Complete.
Near Austin, TX 78723
Andy
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave error code. Tested and inspected unit and found Error code F1-E4. Found service pointer on unit. Ordering inner lock ; ordrng 1 W11244494 (INNER LOCK )
Near Austin, TX 78736
Kevin
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and inspected refrigerator and found ice on diffuser and some frost buildup just inside the freezer gasket that is only 8 to 10 inches tall, frost buildup is abnormal in size and took pictures. Replaced diffuser and filled the perimeter in between freezer liner and outer cabinet with silicone to remove any door gaps. Freezer door gasket does not have any rips and is seating well. Requested that apartment maintenance monitor the refrigerator. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76542
Al
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived to inspect water leaking from front dispenser.Ran diagnostics test mode after putting up the front leveling legs and unit began operating as designed.No leaks at the time of service.Job complete
Near Elgin, TX 78621
Scott
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site replaced thermistor ,diffuser , and reservoir . After talking to customer and running a couple more test . Ordering control and UI. Please call to set return visit .; ordrng 1 W11089236 (CONTROL) and 1 W11130216 (UI)"
Near Austin, TX 78750
Paul
Job Details: 08/28/2019
DOWNDRAFT WHIRLPOOL CVE3401B Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the fan switch again. The first new fan switch was missing threads on part of the shaft keeping the nut from fitting correctly. I tested the unit and it is working as designed. Call complete.
Near Cedar Creek, TX 78612
Scott
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Arrived on site. For not making ice . Found ice maker has failed . Not sending voltage to valve , just in a constant harvest . Replaced IM and unit ran a complete harvest . No water leaks detected at time of service .job complete"
Near Troy, TX 76579
Al
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and checked the compressor.It was hot to the touch, but never came on.Removed and replaced the start device and unit began operating as designed and cooling.Customer told to wait 24/48 hours for unit to reach 38 degrees.Job complete"
Near Lakeway, TX 78734
Paul
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL KDTE234GBS0
Near Kyle, TX 78640
Kevin
Job Details: 08/28/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site and found dryer is rattling during operation, disassembled dryer and added sound pads under motor mount, under fan blade shroud, and around exhaust pipe where it exits rear bulkhead. Also added self tapping screw to left hand side of motor, none of these measures had any effect and dryer is still rattling. Spoke with tech line and there is no recommended repair for this issue other than what has been done.
Near Mountain City, TX 78610
Brandon
Job Details: 08/28/2019
REFRIGERATOR ELECTROLUX EI28BS56IS0 "Arrived on site for customer complaint of unit making noise, found faulty ice maker motor, ordering ice maker motor. ordrng 1 241817701 (motor-ice maker)"
Near Manor, TX 78653
Andy
Job Details: 08/28/2019
WASHER AMANA NTW4516FW3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found little improvement. Ordering pressure hose as well as switch’s. left unit unplugged and instructed not to use unit until repairs are complete. No water leaks present at time of service.; ordrng 1 W10846364 (HOSE) and 1 W10859568 (SWITCH ) and 1 W11170317 (CONTROL ) and 1 WPW10414398 (SWITCH )
Near Austin, TX 78723
Andy
Job Details: 08/28/2019
VENTHOOD WHIRLPOOL UXT5536AAF3 "Arrived on site for vent hood buttons popped out of place. Tested and inspected unit and found button control popped out of place.Readjusted control assembly and tested unit. All operations are normal.
Near Round Rock, TX 78681
Arthur B.
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived onsite for customer complaint of SxS refrigerator RC door sliding down and not level. Upon inspection, found screw hold bolt to refrigerator hinge had come loose. Raised door to match FC door and tighten screw to hinge. Door now level and will not slide down. No other issues found. All water connections were dry at time of service."
Near Dripping Springs, TX 78620
Luis
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Arrived on site for popping noise after compressor powers on. Compressor powered on then popping noise after a couple min noise is gone. Called tech support per tech support need to install sound dampening pads per there service pointer RF0901 ; ordrng 3 5303307583 (SOUND DAMPENING PAD)s
Near San Marcos, TX 78666
Brandon
Job Details: 08/28/2019
MICROWAVE FRIGIDAIRE FFMV1645TH "Arrived on site for customer complaint of unit not turning, pulled microwave down, found blown fuse, maintenance man said he would take care of repair himself.
Near Austin, TX 78735
Robert
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to install parts ordered by previous technician. Found that the drain pump was no good causing the issue. Replaced pump with new and tested good no leaks detected. Complete.
Near San Marcos, TX 78666
Brandon
Job Details: 08/28/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not responding, found UI not responding, I reset unit by flipping breaker off for 2 minutes and back on, unit tested good, if problem continues, pre order UI console."
Near Buda, TX 78610
Kevin
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site and replaced defrost timer diagnosed on previous visit, no further repair is required at this time. No water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site and found exhaust fan blades are making noise and uninstalled microwave and adjusted fan and noise has stopped. job complete"
Near Austin, TX 78734
Paul
Job Details: 08/28/2019
OVEN WHIRLPOOL WOS51EC0AB04
Near Austin, TX 78717
Lou
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found that the unit did not have rinse aid in the dispenser and the home is connected to a water softener and osmosis system (photo). I placed the unit in diagnostics showing no error codes. The unit operated as designed. During testing, I placed my multimeter on the black wire at the junction box and tested amp draw. The motor showed up to 1amp and during wash the element showed 7-9amps and during heating it showed 7-9amps (photos). I contacted Techline and spoke to JK ad advised him of my findings. JK advised to tell the customer to run the hot water at the kitchen faucet until the hot water gets to 120 degrees, then select Heavy Duty wash with Sani Rinse, Heated Dry and Hi Temp Wash ad at the end of the cycle, open the door and allow it to air dry as well. Also, customer has to use rinse aid. In doing all of this, the unit will operate to its design. Provided File #77257212
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/28/2019
OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven not powering on. Performed diagnostics and tested voltage at thermal fuse and found voltage going in and not out. Turn circuit breaker off and tested resistance on fuse and found opened. Removed fuse and installed new. Tested unit and found cooling fan not working on low speed. Will need to replace cooling fan. ; ordrng 1 W11245567 (BLOWER)
Near Leander, TX 78641
Jonathan S
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MSF25C2EXW00 "Arrived on site for refrigerator not dispensing ice. Inspected unit and work area, found spring hanging from dispenser. Performed diagnostics and found pin had slipped from housing and causing ice door to stay open. Inspected housing. Found still attached at time of service. Assembled ice door and tested. Found dispenser arm worn. Inspected compressor and condenser fan. Recommend to replace ice door kit arm and cover bracket. ; ordrng 1 BRACKET (WP2180226) and 1 W10823377 (ICE DOOR KIT) and 1 WP2203562W (DISPENSER ARM)"
Near Little River-Academy, TX 76554
Joel G.
Job Details: 08/28/2019
DRYER WHIRLPOOL WED49STBW1 Arrived on site to diagnose dryer handle broke. Per S.C. handle is covered. Replaced and verified operations. Informed customer of regular venting cleaning and fire hazards.
Near Austin, TX 78732
Paul
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher that is still leaking. Ms stated the unit was leaking from the front left side of the unit. I ran the diagnostics cycle and the unit completed the cycle and worked as designed never leaking water anywhere. Ms stated it had been dripping from the cabinet seal. I found some moisture under the cabinet seal that appears to be getting caused by steam but ms stated it leaked enough to soak a paper towel. Need to replace the door gasket again to complete service. Ordering C-notes & W10300924V GASKET..; ordrng 1 C-NOTES (WEIGH THIS CALL FOR 2 HOURS.) and 1 W10300924V (GASKET)
Near Austin, TX 78744
Luis
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for door handle issues. Found faulty screw hole in handle,crew hole stripped not allowing handle to tight net against set screw. Installed new handle assembly,y tested door operation good."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/28/2019
RANGE WHIRLPOOL GW399LXUS06 Arrived on site for unit who’s number six and nine would not operate. Found that the six and the nine did not work on the touch panel. Replaced failed touch panel
Near Bastrop, TX 78602
Scott
Job Details: 08/28/2019
DISHWASHER JENN-AIR JDB8200AWS0 Arrived on site for washer not starting . Ran diagnostics cycle . Cleared out old error codes ran test wash all checked normal . Unit heater is coming on . Couldn’t duplicate error . No water leaks detected at time of service . Job complete .
Near Buda, TX 78610
Leonardo
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for handle broken. Found handle hanging with one screw. Tried so secured handle and handle was stripped. Replaced handle test unit and unit test good job complete.
Near Austin, TX 78750
Tyler B.
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF520PADM "Arrived onsite for unit not drying dishes.found unit holding water on door. Ran unit and tested good. Ran diagnostics and got no error, heater is functioning. Found unit was running with no rise aide. And mostly plastic being washing advised on rinse aid and with washing plastics
Near Leander, TX 78641
Jonathan S
Job Details: 08/28/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site for washer making a intermittent squeaking noises durning agitation cycles. Inspected unit and work area. Checked wash basket and found spinning freely. Performed diagnostics mode and checked error codes. Found error F2-E1 stuck key. Performed encoder test and keys are working. Performed manual test mode and ran valve function. Ran spin and agitation back and forth. Filled with water and ran agitation function. Gained access to gear-case and clutch. Removed stator and clutch. Inspected gear case and found no abnormal wear and tear. Ran in normal wash mode and monitored agitation cycle. All tested good, no water leaks present."
Near New Braunfels, TX 78130
Joel G.
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Near Fort Hood, TX 76544
Al
Job Details: 08/28/2019
DRYER AMANA NED4655EW1 "Arrived to unit not powering on.Confirmed the complaint and checked and replaced all listed parts.Timer, element rollers, cutoff door switch fuse and pts.Dryer now operates as designed."
Near Seguin, TX 78155
Brandon
Job Details: 08/28/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for customer complaint of basket being cracked, I replaced the basket, unit tested good"
Near Kyle, TX 78640
Leonardo
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL GH7155XHS1 Arrived on site to test unit for unit not heating. Heated up a cup of cold water for 1 minute and water got hot. Could not duplicate the problem at this time.
Near Lakeway, TX 78734
Paul
Job Details: 08/28/2019
OVEN WHIRLPOOL WFE550S0HZ0 Arrived onsite for the oven with door hinge issues. I found the weld had broken on the keeper for the spring on the right hinge causing the door to fall and also bend the left hinge. I replaced the both door hinges and tested the door. The door open and closes as designed. Call complete.
Near Austin, TX 78728
Lou
Job Details: 08/28/2019
WASHER AMANA NTW4516FW1 "arrived on site to inspect washer making loud noises. Upon further , I placed the unit in diagnostics showing no error codes. The unit operated as designed; however, when it began to spin, the gearcase was very loud as if it were grinding on something. No water leaks observed during service, job completed."
Near Austin, TX 78744
Robert
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW7000DW0 Arrived on job to install new spaner nut. Installed new part and washer tested fine and no leaks detected. Complete.
Near Leander, TX 78641
Jonathan S
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG505M0BS Arrived on site for range oven light broken and caused to spark. Inspected socket and wiring. Tested voltage to light and found within range. Removed socket and installed wife. Tested operation. All tested good.
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/28/2019
WASHER MAYTAG MVWB765FW0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error codes; F0E3,F0E5,F5E1,F5E2. Tested and found latch will not lock. Removed and replaced both latch and control. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Kyle, TX 78640
Kevin
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found icemaker is leaking and spilling over, used steamer to remove icemaker assembly and after replacing the icemaker it cycled properly and filled with water. No water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Al
Job Details: 08/28/2019
RANGE WHIRLPOOL WEE745H0FS2 Arrived to install previously ordered parts.Removed and replaced the control and membrane.Reassembled and unit tested as designed