We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, Texas 76502
Kayman
Job Details:
04/01/2021
Arrived onsite for washer that will intermittently not spin out clothes or not drain all the way leaving clothes wet at end of cycle. Upon inspection Of the auto diagnostics test I found the unit would not agitate but only hum. I lifted and inspected the units drive system. I found the actuator that is on the unit is incorrect and has slipped out of the cam I found f7e6 stored in the unit. I called techline to report . Liam. SR#7730405041 I replaced the shifter and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FTMS01
Near Georgetown, Texas 78628
Wesley
Job Details:
04/01/2021
Arrived onsite and charged 162.47 for replacement of the dispenser motor. Unit is now operating as designed. Advised customer on repair.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Canyon Lake, Texas 78133
Andrew
Job Details:
04/01/2021
Arrived on site to test unit for error code f2e1. All connections were secure. Cycled power and error code is still present. Unable to enter diagnostics or do anything. Customer received a parts concession and is responsible for labor only. Needing console to fix issue. Advised customer console is expart and cannot currently give time frame on return visit.Office to reschedule.; ordrng 1 W11236885 (console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
Arrived onsite for dishwasher not drying dishes. Upon inspection found inlet water not to temperature. Also found rinse aid dispenser empty. In diagnostics found error codes for stuck key and door not closed w/in 4 seconds of pressing start. Unit passed diagnostics and heating element did energize. Called tech line for assistance and with unit performing as designed recommended instruct SR#7730409136.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Cedar Park, Texas 78613
Justin
Job Details:
04/01/2021
"Arrived on site for a dishwasher leaking. The customer had a video of the unit leaking from the float switch area. I gained access to the switch and could see water traces coming from the top of the switch housing where the nut and gasket are. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and observed no leaks indicating an intermittent issue. I found the nut, gasket, and housing needing to be replaced from the video and water traces.I installed the new parts and ran a test cycle in diagnostics. The unit ran through as designed. No leaks observed at end of service.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, Texas 78633
Lou
Job Details:
04/01/2021
"Arrived on site to inspect range leaking gas. Upon further inspection, I checked the cooktop where the possible leak was found before and found no leaks. When I opened the oven door, there was a strong odor of gas. Using my liquid gas leak detector, I found where the gas line coming into the broil burner was leaking gas (photo). I removed and replaced the regulator and checked all gas line connections with my liquid gas leak detector and all connections were good. I tested the broil burner gas line and no further leaks. No gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Harker Heights, Texas 76548
Al
Job Details:
04/01/2021
"Arrived on site to install previously ordered parts.Removed and replaced both panel and control.Found the new control when installed, counted down 2 seconds and cut off.I reinstalled the old control with no sound and advised my Parts thread about the issues.Control has been recorded and office to reschedule the customer for return services.Needs more work.; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2422RF4B
Near Hillsboro, Texas 76645
Jonathan M
Job Details:
04/01/2021
"Arrived on site for a dishwasher that still leaking. Inspected unit and work area. The customer advised that after the last repair, the unit has been a lot better. However it?s still dripping. Tested unit and confirmed customer complaint. Unit was leaking in the center underneath the door. Found unit unlevel and leaning forward potentially aiding the leak. The floor inside the house is unlevel and the cabinetry around the dishwasher is pushing the dishwasher forward. However, tested the unit with the door open and found the lower spray arm cracked in the center where it meets the wash motor. Will need lower spray arm for repair but advise customer that the repair may not be fully completed until they get their cabinetry adjusted to make the unit leveled. Ordering parts and office will need to contact customer about reschedule date.; ordrng 1 5304517203 (SPRAY ARM)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, Texas 78628
Tommy
Job Details:
04/01/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit console and preformed heat test. Found unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cedar Park, Texas 78613
David Z
Job Details:
04/01/2021
"Arrived on site to diagnose washer with close lid message. Ran unit in diagnostic mode and could not get latch to activate. Checked error codes and found no codes present at all. Replaced control due to seeing no errors for dead switch, also replaced lid switch. Retested unit and unit is now locking and running as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Seguin, Texas 78155
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect oven for not allowing selection on displays, upon inspection found the display flashing with no response, reset breaker and tried to factory reset with no success, found 240v at outlet and 12v Dc to console, ordering console. Office to reschedule ; ordrng 1 W11428583 (CONSOLE )"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Austin, Texas 78745
Kevin
Job Details:
04/01/2021
"Arrived on site and replaced user interface diagnosed on previous visit, after replacement all digits are now visible, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KFIV29PCMS02
Near Canyon Lake, Texas 78133
Andrew
Job Details:
04/01/2021
"Arrived on site to test unit for not keeping temp and intermittent ice production and filter light not resetting. Found condenser was clogged. Also found RC drip pan was bowed and RC drain was clogged. Found water system housing was loose. Cleaned condenser. Straightened drip pan and cleared clogged drain and secured water system housing. Tested unit, unit works good. All components tested good(thermistors, ice maker, evap fans, ice box motor, heater). No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near New Braunfels, Texas 78130
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect dishwasher for not allowing full cycle. Upon inspection found the latch not closing around strike, replaced both strike and latch to help with issues. All functions worked. Complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near New Braunfels, Texas 78132
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect washer for not allowing selection, upon inspection found the front UI unresponsive, Tested with no issues. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Burnet, Texas 78611
Cliff
Job Details:
04/01/2021
"Arrived on site to diagnose a refrigerator that is not cooling. Found possible refrigerant leak in evaporator. Due to contaminated system compressor, evaporator, and drier will need to be replaced to complete repairs. Office to have repair authorized, and set return appointment for 3 hour job.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupling)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, Texas 78130
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect fridge for not keeping correct temp, upon inspection found the control box causing freezing due to bad programming, replaced controls and unit begun to cool properly. Complete"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Austin, Texas 78759
Kevin
Job Details:
04/01/2021
"Arrived on site and inspected dryer and found no power showing on display, found no power at terminal block, inspected breaker on the outside of the house and it is tripped. After resetting it dryer is now running properly and ensured it is heating. Recommended to homeowner if this happens again that breakers be inspected by an electrician"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78738
Brandon
Job Details:
04/01/2021
Arrived on site for customer complaint of noise issue about 1-2 hours into the cycle and the unit is 15db higher then at any other point in the cycle. I ran diagnostic test cycle. ; ordrng 1 W11416362 (Sump assembly) and 1 Cnote (Office to reschedule)
We serviced a
FRIGIDAIRE COOKTOP
Model FPEC3685KSA
Near Georgetown, Texas 78633
David S
Job Details:
04/01/2021
Arrived on site for cooktop being cracked. I inspected the unit and work area. I found the cooktop severely damaged. I spoke to the customer about the unit and found out that one of the burners isnt working. I disassembled the unit. I found the burners in good condition. I replaced the cook top. I am ordering the control to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 316543603 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, Texas 78641
David Z
Job Details:
04/01/2021
"Arrived on site to diagnose refrigerator that was intermittently not making ice, and had noise coming from the water dispenser. Ran water dispenser and could see high pressure. Icemaker was showing no errors. Ran in test 36 and could hear the fan surging and not running consistently. Replaced ice box fan to resolve low ice production. Temps in both compartments good. Turned down water valve on wall to reduce high pressure on dispenser. All is now working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Georgetown, Texas 78633
David S
Job Details:
04/01/2021
"Arrived on site for washer making a noise. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I ran a service test and found the unit making a noise during spin and agitation. I inspected the belt, splutch and gear case. I found the gear case leaking, the belt and splutch have burn marks from the belt slipping. I replaced the gear case. I am ordering the belt and splutch, and the motor just in case. The office will reschedule when We have an eta on the parts. ; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, Texas 78734
Brandon
Job Details:
04/01/2021
"Arrived on site to replace water pan, I replaced water pan, tested good"
We serviced a
GE DISHWASHER
Model CDT865SMJ2DS
Near Spicewood, Texas 78669
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of unit not washing properly, just like last time, I found debris in sump assembly, also found water valve not allowing for enough water to enter into tub. Wash motor is not covered under AHS do to the wood, plastic and broken glass I found in sump assembly. ; ordrng 1 WD22X20688 (Upper hub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, Texas 76537
Kayman
Job Details:
04/01/2021
"Arrived onsite for dishwasher leaking. Upon inspection I found the unit working as designed. I began feeling around for any moisture escaping. I found the insulation pad between the door panels was wet. I removed the front panel and found a trail of water coming down from the vent and onto the insulation. I removed the vent and found the gasket not in correct position and slightly rolling out of place letting water seep by. The gasket wasnt da,aged so I corrected and re assembled the unit. The unit is working as designed at this time and no leaks detected after repair. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
Arrived onsite for dishwasher rack rusting and not heating properly. Upon arrival put into diagnostics and found 3/3 OWI calibration. Ran diagnostics and did not have any issues. Did find that incoming water was below temperature. Made recommendations to customer. Heater is functioning properly. The upper rack is failing due to rust and will need replacement. Ordering upper rack and bring back OWI sensor just in case. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for refrigerator not cooling in RC and FC. Upon inspection found all fans running and compressor humming. Removed evaporator covers and found no frost pattern. Removed compressor compartment cover and found frost forming on suction tube in compressor compartment. Discussed with SW and diagnosed sealed system repair. Seems to be a blockage. Will need SS tech for 2 hrs. Sealed system parts covered any additional will be charged. Ordering Oil less gages, Non UV dryer, evaporators FC/RC and compressor. Office to reschedule. ; ordrng 1 2HR (2HR) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator RC) and 1 W10903340 (compressor) and 1 W10913906 (coupler) and 1 W11035643 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, Texas 76513
Kayman
Job Details:
04/01/2021
Arrived onsite for dishwasher leaking underneath. Upon inspection I found some standing water in the sump and filter cavity. Customer advised they havent noticed any leaks outside the unit. I ran the drain pump and it sounded scratchy at the start but would drain as designed. I ran a full diagnostics cycle and found the unit working as designed. Due to the noise at the start of drain I removed the drain pump to inspect. I installed the correct drain pump and tested the unit. The unit is working as designed and no leaks detected during time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78717
Scott
Job Details:
04/01/2021
"Arrived on site for leaking dishwasher . Checked in door ,underneath ,ran diagnostics wash, ran most of a heavy duty cycle . Couldn?t duplicate leak . Talked to PR. Removed insulation right under tub near door and keeping toe kick off . Talked to customer if leaking occurs again to record and also record inside tub as well .
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, Texas 78731
Kevin
Job Details:
04/01/2021
"Arrived on site and inspected washer and found saved error codes for basket speed sensor fault, off balance load. Washer will pass all diagnostic tests. Found drain hose kinked where it hooks over standpipe. This is causing water not to drain efficiently and it is left in tub and basket cant get up to speed. After correcting this ran a drain and spin cycle and it completed properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD5
Near Killeen, Texas 76542
Al
Job Details:
04/01/2021
Arrived on site and installed previously ordered ice maker (with AHS approval) from SC in office.Unit was harvesting when I departed.Job complete
We serviced a
FRIGIDAIRE WASHER
Model FAFS4473LW0
Near Killeen, Texas 76542
Al
Job Details:
04/01/2021
Arrived on site to install previously ordered parts.Tested door before and after the installation and results did not change..; ordrng 1 Research
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Driftwood, Texas 78619
Brandon
Job Details:
04/01/2021
"Arrived on site to replace inner basket, cam and gearcase, after replacing all parts, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Austin, Texas 78702
Richard
Job Details:
04/01/2021
Arrived at dryer making a noise. During testing found that could not duplicate the noise. Took dryer apart and found the back two roller supports were noisy and one of the front roller supports as well. Also found that the idler pulley was noisy too. Replaced supports and idler pulley and put dryer back together and dryer tested good and still no noise. Complete
We serviced a
UNKNOWN REFRIGERATOR
Model KSSC48FMS01
Near Georgetown, Texas 78628
Wesley
Job Details:
04/01/2021
Arrived onsite for control failure following the winter storm. Office to reschedule ; ordrng 2 WP2266854 (Hinge assembly)s
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, Texas 78733
Richard
Job Details:
04/01/2021
Tech was assigned as a helper;
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, Texas 78733
Kevin
Job Details:
04/01/2021
Arrived on site and attempted to disassemble washer spanner nut is seized and cannot separate gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
04/01/2021
Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to smooth out warps in gasket to make a tight seal. Taped freezer door shut and advised customer to keep it taped and shut for 24 hours. Found duck bill drain tube was not allowing water into drain pan as it is designed to do. Removed duck bill drain tube and installed updated drain tube. Removed all ice build up in the bottom of freezer. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, Texas 78734
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of unit making loud noise, found idler pulley failing, I replaced idler pulley, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, Texas 78702
Richard
Job Details:
04/01/2021
Arrived onsite for the dryer not drying. Took temperatures and they are good went up to 205-210 and than cycled down to about 105-110 . Dryer is working good advised customer on load size and advised maintenance to check the venting as well . All functions tested good complete
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Leander, Texas 78641
Wesley
Job Details:
04/01/2021
Arrived onsite and found no heat due to broken igniter. Installed new igniter and tested. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, Texas 78759
Matthew
Job Details:
04/01/2021
"Arrived onsite for refrigerator doors not aligned, failing right door seal and cracked boor bin. Adjusted doors but will need to order and replace door seal and lest side bin. Office to reschedule ; ordrng 1 W10887799 (trivet) and 1 W10887800 (bin-cntlvr) and 1 W10917313 (gasket-dor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for refrigerator not making ice. True complaint is refrigerator not dispensing ice. Upon inspection found auger motor receiving proper voltage but not energizing. Will need to order and replace auger motor. Updated model, unit is in warranty. Office to reschedule ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 W11509548 (SHAFT)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, Texas 78703
Richard
Job Details:
04/01/2021
Arrived onsite for the dishwasher not draining. During testing found that the dishwasher was not draining. Used shop vac and removed standing water and removed the drain pump and found some plastic wrap around the drain pump propeller. Removed debris and put everything back together and dishwasher tested good and drained. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, Texas 78729
Luis
Job Details:
04/01/2021
"Arrived on site for no cool. Removed evaporator cover found ice build up on only upper section of evaporator,replaced the evaporator and compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
04/01/2021
Arrived on site for OVEN not operating. Customer stated they were baking for fifteen minutes and the oven lost power. Found thermal fuse was faulty. Removed thermal fuse and installed new thermal fuse. Powered up oven and turned on as designed. Set to 350 preheat. Oven heating as designed. Inspected gasket around door and it was good. Checked air flow from bottom vent and it also checked good. Customer noticed the door was not flush with the UI at the top left side. I held my arm up while in this area of the door while it was in preheat and couldnt feel any hot air escaping the door where it isnt flush. Explained to customer that the Door Gasket is sitting flush and the door is resting against it properly. Job completed.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Bertram, Texas 78605
Cliff
Job Details:
04/01/2021
Arrived on site to diagnose a dryer that is tripping the breaker. Found terminal block burnt and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, Texas 78613
Lou
Job Details:
04/01/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Georgetown, Texas 78633
David S
Job Details:
04/01/2021
Arrived on site for freezer frosting over. I inspected the unit and work area. I found the freezer gasket not seated in the door properly. I corrected the freezer door seal. I inspected the fresh food section door gaskets and found them in good condition. I replaced the customers water filter with one they provided. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for range not working. Upon inspection found correct voltage to control board, but board was not responsive. Replaced control and tested unit. Unit is functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Leander, Texas 78641
Justin
Job Details:
04/01/2021
Arrived on site for a refrigerator with FC light and top RC lights out. I found the FC light out and needing to be replaced. I also found the liner surrounding the FC light cracked. I replaced the FC light and all of the lights turned on. The unit is working as designed. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, Texas 78739
Brandon
Job Details:
04/01/2021
"Arrived on site to replace control, after replacing, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, Texas 78621
Andy
Job Details:
04/01/2021
Arrived on site for range with damaged panel. Ordering 2 panels to be safe. Office to schedule return trip. Please inspect panels.; ordrng 2 W11175518 (Panel)s and 1 Seenote (Office to schedule) and 1 Seenote (Please inspect)
We serviced a
FRIGIDAIRE FREEZER
Model FFU17F2PT1
Near Bertram, Texas 78605
Cliff
Job Details:
04/01/2021
Arrived on site to diagnose a refrigerator that is leaking. Found heat exchanger condensating and dripping.
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS03
Near Leander, Texas 78641
Tommy
Job Details:
04/01/2021
Arrived onsite for previously diagnosed parts. Removed cooktop lid and replaced unit spark module found also left ignitiers damaged and replaced. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for dryer wiring. Upon inspection found loose burned wiring at block. Replaced terminals and block, tested unit and unit is functioning properly. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for not washing. Test unit and found unit getting correct water level and unit washing correctly at This time. Couldnt duplicate the problem job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, Texas 78641
David Z
Job Details:
04/01/2021
Arrived on site to diagnose washer not spinning out. Tenant informed me on cycle start they can hear the latch clicking. Found lid lock failed and not engaging. Replaced latch. Retested unit and verified spin in diagnostic and drain and spin. All is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Elgin, Texas 78621
Andy
Job Details:
04/01/2021
"Arrived on site for range cooktop not operating. Tested and inspected unit and found failed main wire harness with terminal block, also found power cord damaged. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Pflugerville, Texas 78660
Andy
Job Details:
04/01/2021
Arrived on site to replace failed microwave. Removed failed microwave and replaced with new. Tested unit and all operations are normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS02
Near Driftwood, Texas 78619
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of ice maker not making ice, found ice maker, spacer and harness needed replacing, after replacing all parts, unit tested good and filled with water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Creek, Texas 78612
Andy
Job Details:
04/01/2021
Arrived on site to install previously diagnosed ice maker fill tube. Removed failed part and replaced with new. Tested unit and cycled ice maker and ice maker cycled properly with no leaks. All operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Georgetown, Texas 78626
Tommy
Job Details:
04/01/2021
"Arrived onsite for unit not draining or spinning. Upon arrival found unit was unoccupied, maintenance accompanied technician in. Preformed tests found unit operating as designed head of maintenance witnessed unit operating. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Hutto, Texas 78634
Jimmy J.
Job Details:
04/01/2021
Arrived on site to install previously diagnosed part. Broken shelf was already removed. Installed new shelf and wire tray. Shelf and tray working as designed. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, Texas 78613
Justin
Job Details:
04/01/2021
Arrived on site to install previously diagnosed parts. I installed the new capacitor and ran the unit through a diagnostics test cycle. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near West Lake Hills, Texas 78746
Kevin
Job Details:
04/01/2021
"Arrived on site and found dryer top panel has surface scratches. Requested that it be inspected by parts department.; ordrng 1 W11051477 (Top panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manor, Texas 78653
Andy
Job Details:
04/01/2021
Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Austin, Texas 78748
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for rf burner not working correctly. Center of burner not coming on. Test unit and found shorted burner. Replaced burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, Texas 78703
Richard
Job Details:
04/01/2021
Arrived onsite for the washer not spinning the clothes dry. During testing found that that the console was not working properly causing the issue. Tried to put into test mode and it would not let me. Will need to replace the console. Will need to reschedule for a 2 man . This is a double stacked unit. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78731
Luis
Job Details:
04/01/2021
Arrived on site for damaged door found damaged door,installed new fresh food door and nameplate"
We serviced a
WHIRLPOOL WASHER
Model CHW8990BW0
Near Leander, Texas 78641
Wesley
Job Details:
04/01/2021
"Arrived onsite for F27 error. Also found exposed wiring on main plug harness. harness, control and valves and drain Ordering parts and returning with access key.Office to reschedule ; ordrng 1 WPW10732327 (Control) and 1 WPW10205499 (Power cord)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, Texas 78749
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for light not working. Test unit and found control board not sending power to light socket. Will order new control board office to reschedule. ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, Texas 78628
Tommy
Job Details:
04/01/2021
"Arrived onsite for dishwasher door not closing properly. Upon arrival found unit stoppers missing and dishwasher mounting damaged. Pulled dishwasher found right side hinge bent and not installed correctly. Adjusted. Door is now shutting and operating as designed. Unit side o mounts and fasteners still needed to be ordered.; ordrng 1 8212560 (Side mount) and 2 WPW10503548 (Fasteners)s, states that autho needed"
We serviced a
GE WASHER
Model GLWN2800D1WS
Near San Marcos, Texas 78666
Andrew
Job Details:
04/01/2021
"Arrived on site to test unit for not cycle issues. Found when timer was set to different cycles unit would wouldn?t perform option selected. Replaced timer, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBB
Near San Marcos, Texas 78666
Andrew
Job Details:
04/01/2021
"Arrived on site to test unit for leak from underneath unit. Turned water on and did not find any signs of leaks from water lines or connections. Found drip pan underneath unit on front right side has not secured. Secured drip pan, tested by pouring water into pan, no leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Hutto, Texas 78634
Jimmy J.
Job Details:
04/01/2021
Arrived on site for OVEN ISN'T HEATING ON BAKE AND BROIL-CAN TURN IT ON AND SET BUT WON'T HEAT JUST SITS THERE-TOP WORKS. Tested bake and broil igniters. Both are sparking but not getting gas to light the flame. While testing the bake igniter the lead broke off so the bake igniter I was sent with is now installed. Tested new bake igniter and it is sparking as designed. Reached out to technical assistance and tested valve regulator. Removed valve regulator and installed new valve regulator. Bake and broil igniters still not igniting the flame. Removed valve and installed original valve back in. Ohmed out spark module harness and found main harness was faulty. Ordering main harness to return and complete the repair. ; ordrng 1 W10887379 (Main Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Austin, Texas 78747
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for ui not responding. Test unit and found unit getting correct voltage. Removed panel and found ui disconnected from board. Secured connection test unit and unit test good job complete no leaks present at this time.
We serviced a
ESTATE REFRIGERATOR
Model TS25AFXKQ03
Near Austin, Texas 78752
Jacob
Job Details:
04/01/2021
"Arrived onsite for unit not cooling. Checked and tested the unit. No cooling was occurring. Checked the start device, start device was getting 13v. but compressor would not stay on. Submitted sealed system check list. Ordered parts. Needs authorization before returning. Office to reschedule. ; ordrng 1 W10309994 (compressor) and 1 W10843121 (filter dryer) and 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Georgetown, Texas 78628
Lou
Job Details:
04/01/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC evaporator with no frost pattern. Only the cap tube and part of the suction line in the top portion of the evaporator had a small amount of frost on it. I tested amp draw to the compressor and it showed .58amps and was beginning to get hot to the touch. I removed and replaced the compressor, access valve, and drier and vacuumed the system. Placed 5.5oz of R134a refrigerant into the system and tested pressures. I found that the UV drier was plugged and refrigerant is not flowing properly.Unit left unplugged and pulled out in the garage. Ordering a UV drier.; ordrng 2 WPW10143759 (UV drier)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, Texas 78749
Leonardo
Job Details:
04/01/2021
Arrived on site to replace sump and motor. Test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, Texas 78640
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for rust. Test unit and found rust on front panel. Replaced panel removed protective film and found panel had a dent. Ordering new panel office to reschedule ; ordrng 1 W11087377 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, Texas 78752
Jacob
Job Details:
04/01/2021
Arrived onsite for unit giving an F6E3. Tested unit. Got F6E3 No communication from MCU to ACU. Erased code and plugged the unit for 1min. Plugged unit back in. Did not work. Replaced rear control. Tested unit. Unit tested good. No leaks at this time p. Job complete
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Georgetown, Texas 78628
Lou
Job Details:
04/01/2021
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners and found the front right dual burner not working. I found that the inner and outer coils had burn spots on them breaking the current. I am ordering the front burner and CNOTE-LSO PER CUSTOMER REQUEST & TRAINING and office to schedule return service. ; ordrng 1 W10823709 (Element) and 1 CNOTE (LSO OER CUSTOMER REQUEST & TRAINING.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lakeway, Texas 78734
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of noise issue, found noise coming from damper motor, I replace damper motor, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near New Braunfels, Texas 78132
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect fridge for not making ice, upon inspection found the Ice maker seized full of ice, jumped Ice maker with no movement, replaced ice maker and tested unit, Ice maker filled and harvested. Complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Georgetown, Texas 78628
Lou
Job Details:
04/01/2021
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Salado, Texas 76571
Tyler
Job Details:
04/01/2021
to install previously diagnosed deli drawer as well as deli UI display. Upon arrival I was able to reconfirm that the previous diagnosis was accurate with the deli drawer harnesses I also was able to confirm after installing the drawer as well as the Ui display, the harness going to the door was still intact and functioning customer also stated since previous tech was out that they have not noticed any other weird issues such as cooling or any problems. At this time unit is functioning as designed call complete"
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Austin, Texas 78733
Kevin
Job Details:
04/01/2021
"Arrived on site and inspected washer and found drain pump is not removing water. Used wet vac to remove remaining water and inspected drain pump and did not find any debris in it, after completing replacement ran a diagnostic cycle to confirm washer is operating properly, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOSA2EC0HZ00
Near Cedar Park, Texas 78613
David Z
Job Details:
04/01/2021
Arrived on site to diagnose oven that is not heating at all. Customer said it worked for 2 days before it stopped. Console was off for 4 days as well. Power cycled and ran unit. Could not get any heat. Heard one of the relays on the control clicking. Replaced control and retried. Still no heat found. Checked elements and safety devices and found both good. Found low voltage at L1. Checked where unit was wired in and found the L1 wire sticking out of the wire nut causing the voltage drop. Reseated the wire nut and verified good voltage. Ran unit and verified it is now heating properly. No errors found. If issue returns we need to replace the console. Call complete
We serviced a
MAYTAG RANGE
Model MER8700DH1
Near Kyle, Texas 78640
Leonardo
Job Details:
04/01/2021
Arrived on site to replace bake element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near West Lake Hills, Texas 78746
Luis
Job Details:
04/01/2021
"Arrived on site for no water. Tested dispenser no water control beeping diagnosed a defective control,installed updated control kit,powered unit on tested water dispenser unit working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Austin, Texas 78702
Luis
Job Details:
04/01/2021
"Arrived on site for no ice. Diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled with water. No leaks at icemaker or tubing."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, Texas 78641
David Z
Job Details:
04/01/2021
"Arrived on site to diagnose oven with control panel taking actions when hit by steam. Checked unit and ran error codes. Found no codes present.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, Texas 78717
Scott
Job Details:
04/01/2021
"Arrived on site for dead dryer . Checked voltage at terminal block , heater ,fuse and thermostats checked good . Found voltage coming in on control but not leaving control. Replaced control . Tested unit all checked normal. Job complete ."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, Texas 78717
Scott
Job Details:
04/01/2021
Arrived on site for dryer not turning . Unit would just hum dry drum would start turning if started bye hand . Will need new motor and second man . Call to set return ; ordrng 1 SECONDMAN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, Texas 78750
Scott
Job Details:
04/01/2021
Arrived on site for ice building up under icemaker . Found fill cup full of ice and cracked . Valve is dripping . Replaced valve and ice maker . All tested normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, Texas 78739
Luis
Job Details:
04/01/2021
"Arrived on site for noise complaint. Tested fresh food door noise from wheel base assembly due to weight on right side from tension,lowered both bases adjusted right side base assembly noise no longer present"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Pflugerville, Texas 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite to replace previously diagnosed parts. Replaced dispenser, tested unit and unit is functioning properly. Dispenser is properly triggered. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Taylor, Texas 76574
Chase
Job Details:
04/01/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Austin, Texas 78739
Luis
Job Details:
04/01/2021