Near Georgetown, TX 78628
Lou
Job Details: 07/21/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the control panel and tested and unit operated as designed. No gas leaks detected during service. Job completed.
Near Austin, TX 78717
Tyler B.
Job Details: 07/21/2018
Near Georgetown, TX 78633
Lou
Job Details: 07/21/2018
arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I used my jumper wire at the T and H test points and found that the ice maker is bad. Also, I found that the emitter and receiver boards were not functioning properly either. I removed and replaced the ice maker and the emitter and receiver boards and tested the unit. The unit operated as designed. No water leaks observed during service. Job completed.
Near Georgetown, TX 78633
Lou
Job Details: 07/21/2018
arrived on site to inspect oven door handle falling off. Upon further inspection, I found that the screw to the handle on the right side had come off and needed to be reattached. I reattached the screw/handle and tested the unit and the unit operates as designed. I quoted the customer CO100 $99.99 with tax the total was $108.24. Customer paid in full. Job completed.
Near Austin, TX 78728
Tyler B.
Job Details: 07/21/2018
Near Round Rock, TX 78681
Steve C.
Job Details: 07/21/2018
Near Austin, TX 78727
Tyler B.
Job Details: 07/21/2018
Near Georgetown, TX 78633
Lou
Job Details: 07/21/2018
arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I placed the unit in diagnostics and checked for error codes and there were none. I continued with testing and at the end of the test, again, there were no error codes. I verified the drain pump and heating element were working as designed. The customer advised that they use detergent pods and are on a water softner for their home. I recommended that the customer switch to a liquid or liquid gel and only use two teaspoons of detergent and to continue to use rinse aid. I explained how a dishwasher works to the customer, as well. No water leaks observed during service. Job completed.
Near Round Rock, TX 78681
Steve C.
Job Details: 07/21/2018
Near Georgetown, TX 78626
Tyler B.
Job Details: 07/21/2018
Arrived back on site, found Ice bucket full, upon further inspection found nylon braided water supply hose was kinked. Attached line to back if unit, no leaks on site
Near Georgetown, TX 78633
Lou
Job Details: 07/21/2018
arrived on site to inspect dishwasher rack broken. Upon further inspection, I found that the upper rack stops were missing. I installed two stops and tested the unit and the unit operates as designed. No water leaks observed during service. Job completed.
Near Round Rock, TX 78681
Steve C.
Job Details: 07/21/2018
Near Elgin, TX 78621
Nathaniel B.
Job Details: 07/20/2018
Model KRFC704FSS00, Arrived on call for ice maker not making ice, found the ice maker fill tube heater wire is broken, will need to order left hand fresh food door ss and also ran test 97 and could hear the water valve energize will order the dual valve just in case for return, no water leaks at time of call, did instruct customer that door orders take 6-8 weeks and office will reschedule with customer.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 07/20/2018
Model KRFC704FSS00, Arrived on call for ice maker not making ice, found the ice maker fill tube heater wire is broken, will need to order left hand fresh food door ss and also ran test 97 and could hear the water valve energize will order the dual valve just in case for return, no water leaks at time of call, did instruct customer that door orders take 6-8 weeks and office will reschedule with customer.
Near Leander, TX 78641
Lou
Job Details: 07/20/2018
arrived on site to inspect oven making loud noise. Upon further inspection, I turned the unit on bake at 350 and the unit fan came on and shortly after a metal on metal vibration sound started. I removed the unit from its space and verified that the metal wiring harness was vibrating against the unit chassis. I advised the customer of my findings and I repositioned the wiring harness and the noise stopped. Job completed.
Near Leander, TX 78641
Lou
Job Details: 07/20/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics and tested. There were no error codes in the beginning and the unit operates as designed. The customer advised that she notice water in the bottom of the unit and was coming from the sink/disposal. I checked the drain tube from the unit to the disposal and found that the tube is set too high and needed to be moved to the bottom corner under the sink and allow it to circle around and then into the disposal allowing the tube to act like a pee trap to where the water from the disposal won't back into the dishwasher. The customer had the builder on site and he advised that he would fix the issue. No water leaks observed during service. Job completed.
Near Manor, TX 78653
Joseph C.
Job Details: 07/20/2018
WED4815EW1 Arrived on site for “periodically, have main fuse blown, while drying clothes” complaint. Inspected unit and found no issues with unit or wiring from wall plug. If problem were with dryer, dryer breaker would blow, before main breaker. Weak main breaker is suspected. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Cedar Park, TX 78613
Lou
Job Details: 07/20/2018
arrived on site to install previously diagnosed and ordered parts. I removed and replaced the heating element, sump/motor assembly, both friction pads, and all four upper rack wheels. I tested the unit and the unit operated as designed. No water leaks observed during service. Job completed.
Near Manor, TX 78653
Joseph C.
Job Details: 07/20/2018
WRT311FZDW01 Arrived on site for “gasket not mating with surface of fresh foods section properly” complaint. Inspected unit and found upper left corner of gasket malformed and not allowing proper seal. Ordering new gasket. Return for repairs on Friday 07/27. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/20/2018
Model WRX988SIBM01, Arrived on call for i e formation in freezer and at rear adapter in fresh food section, installed parts previously ordered and sealed were inside line meets outer cabinet around freezer, all checks good, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/20/2018
Model WRX988SIBM01, Arrived on call for i e formation in freezer and at rear adapter in fresh food section, installed parts previously ordered and sealed were inside line meets outer cabinet around freezer, all checks good, no water leaks at time of call, call complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 07/20/2018
GX5SHDXTQ01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not cooling in RC section. When arrived, customer stated that she clean condenser coils and unit is cooling properly. Customer wanted to look over unit. Found RC section @ 39F,FC @ 0F. Ice maker working as well. Advised damper may have gotten stuck and freed itself. Tested damper in diagnostics and damper opens and closes. All work as intended. Collected SVC call fee of $108.24 plus tax. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/20/2018
Near Austin, TX 78745
Kevin
Job Details: 07/20/2018
Arrived on site and remove the outer cabinet and found drain pump is dripping water. Drain pump will need to be replaced, it is dark in the garage and left console slightly loose to speed up replacement. No water leaks from connections at time of service.
Near Seguin, TX 78155
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing drum to turn. Replaced motor assembly, all functions tested ok. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing drum to turn. Replaced motor assembly, all functions tested ok. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing drum to turn. Replaced motor assembly, all functions tested ok. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing drum to turn. Replaced motor assembly, all functions tested ok. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing drum to turn. Replaced motor assembly, all functions tested ok. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing drum to turn. Replaced motor assembly, all functions tested ok. Job complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/20/2018
Model WMH31017FS0, Arrived on call for the microwave under light not going off, will need main control for repair, main control 156.67, svc/labor mw120 119.99 which = 276.66 plus tax 22.82 which =299.48, scott stand heart paid for this by card by phone, installed main control and tested and know under light is diming and going out when control says it is to do so, all checks good, call complete
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/20/2018
Model WMH31017FS0, Arrived on call for the microwave under light not going off, will need main control for repair, main control 156.67, svc/labor mw120 119.99 which = 276.66 plus tax 22.82 which =299.48, scott stand heart paid for this by card by phone, installed main control and tested and know under light is diming and going out when control says it is to do so, all checks good, call complete
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/20/2018
Model WEG745H0FS0, Arrived on call for glass cover in oven will not remove from the light socket it is stuck, i arrived in home and the glass cover lens unscrew right odd housing socket not needed, replaced light bulb that the customer purchased and know the light in oven is working, collected only the service fee 108.24 after tax.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/20/2018
Model WEG745H0FS0, Arrived on call for glass cover in oven will not remove from the light socket it is stuck, i arrived in home and the glass cover lens unscrew right odd housing socket not needed, replaced light bulb that the customer purchased and know the light in oven is working, collected only the service fee 108.24 after tax.
Near Austin, TX 78717
Lou
Job Details: 07/20/2018
arrived on site to inspect cooktop knobs melting. Upon further inspection, I found that the tips of the knobs were melted due to the heat from the burners. I contacted Techline safety and they questioned what size pots/pans the customer was using and I advised that they sometimes use a large pot on the front burner. Techline safety advised that the customer needs to use big pots/pans on the back burners due to heat being expanded under the pots/pans surface and melting the knobs. Techline provided a file #7722480691. Due to the unit being under warranty, I am ordering four (4) knobs and having them shipped directly to the customer. No gas leaks detected during service.
Near Austin, TX 78717
Lou
Job Details: 07/20/2018
arrived on site to inspect refrigerator not dispensing water and the internal lights are not working. Upon further inspection, I verified the water would not dispense and the lights did not work. I checked the pantry drawer UI and it was not working. I checked the rc evaporator and found a large amount of ice buildup on it. I advised the customer that the ice buildup could be the result of the water not dispensing as the water reservoir sits above the evaporator and it could be frozen as well. I advised the customer that the ice buildup could be due to one of the pantry drawer doors being left open. The customer advised that the left pantry door sometimes has a hard time closing. I adjusted the door and tested it and it closes like its supposed to. I inspected the wiring to the pantry drawer UI and found the black wire broken and the orange wire was on the verge of breaking in two. Due to this being an out of warranty call, I advised the customer of my findings and I repaired the wirin
Near Killeen, TX 76549
Arthur B.
Job Details: 07/20/2018
WED5500ST0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found door switch tab broken. Removed and replaced door switch from truck stock. Reassembled. Tested unit. Found unit will start but not heat. Checked voltage and found unit only getting 120v. Checked breaker and found not tripped. Checked element and cutoff for continuity and all checks ok. Advised to have receptacle replaced. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78748
Brandon
Job Details: 07/20/2018
Arrived on site for customer complaint of no ice, I put unit into diagnostic mode and found ice maker to test good, ice box fan motor to test good, found no water was getting to ice maker. I activated the ice maker water line heater for about 5 min, and called for water again, I found water filled the ice maker mold and tested good. Also found freezer door gasket was not sealing properly on the top left hand side, I removed freezer door and adjusted the tracks, unit sealed and tested good, water lines were dry at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 07/20/2018
MVWB725BW0 Arrived on site for “not enough water coming into unit” complaint. Per my previous diagnosis, removed and replaced water log. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78745
Luis
Job Details: 07/20/2018
Refrigerator-replaced Evap fan motor and thermistors
Near Austin, TX 78739
Brandon
Job Details: 07/20/2018
Arrived on site for washer giving lf error code, put unit into diagnostic mode found F8E1 error code, long fill, found water valve was not functioning properly. I replaced water valve and housing, unit tested good. Instructed customer on soap usage, water lines were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/20/2018
DU850SWPU3 (Dishwasher) - Arrived onsite for tenant complaint of dishwasher lower rack rusted and tabs broken. Found whole section of the dish rack broken causing wash arm no to rotate. Removed and replaced dishrack. Tested unit. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Austin, TX 78735
Kevin
Job Details: 07/20/2018
Arrived on site and found incoming power to control board is correct, inspected DC voltage to user interface found it is also correct at P4. User interface will need to be replaced in order to correct issue. Quoted customer for repair UI $311.90 total labor $189.99 DR300
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/20/2018
GS6NBEXRL01 (SxS Refrigerator) - Arrived onsite for tenant complaint of SxS refrigerator beeping and black mold inside ice chute. When arrived, tenant advised that cleaning person has already cleaned ice chute. Confirmed beeping coming from UI. Also found no functions features work on UI. Advised tenant that unit will need new UI but is no longer available. AHS will be in contact with owner and advised further action. All water connections were dry at time of service.
Near Austin, TX 78748
Brandon
Job Details: 07/20/2018
Arrived on site for customer complaint of ice not dispensing, found auger shaft was not making contact with ice bucket, I adjust the shaft, unit tested good. Water lines were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/20/2018
ED5FHGXKQ03 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator getting frost build up on ice container and near chute. Found ice door flap was not fully secured to delay plunger. Was able to reinstall back to plunger and test. Found ice door closes as intended. No other issues found. No water supply made to unit since house is empty and up for sale.
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Checked for noise issues. Found Icebin not mounted correctly causing noises when dispensing. Reposition ice bin and tested, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Checked for noise issues. Found Icebin not mounted correctly causing noises when dispensing. Reposition ice bin and tested, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Checked for noise issues. Found Icebin not mounted correctly causing noises when dispensing. Reposition ice bin and tested, all functions tested OK. No leaks present. Job complete
Near Spicewood, TX 78669
Kevin
Job Details: 07/20/2018
Arrived on site and found water level sensor has already been replaced by another company, set washer to fill on small, When the water level stopped switched it to medium, when that stopped switched it to large etc. took pictures of water level when it stopped at medium and at super. Agitation begin this correctly and moved timer forward to observe spin and drain and water is operating properly. Customers complaint is that water level is different than it used to be, however it is not over filling and this may just be due to some tolerance between Old switch and the new one. Job complete
Near Austin, TX 78749
Brandon
Job Details: 07/20/2018
Arrived on site for customer complaint of unit fluctuating temperature in both sections. Freezer was at 1 degree when I arrived and fridge was at 35 degrees on the lowest setting. I found control board and thermistor were not communicating properly, I replaced control and thermistor, unit tested good. No water hooked up to unit.
Near Austin, TX 78725
Joseph C.
Job Details: 07/20/2018
WRF535SWHZ00 Arrived on site for “no ice” complaint. Per my previous diagnosis, removed and r placed valve and cleared ice from water chute. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Horseshoe Bay, TX 78639
Thomas L.
Job Details: 07/20/2018
Arrived on site for no ice condition. Found cutter grid harness loose and blocking slab from harvesting correctly. Corrected. All water connections are dry
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Replaced ice door kit for dispenser. Cycled dispenser, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Replaced ice door kit for dispenser. Cycled dispenser, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Replaced ice door kit for dispenser. Cycled dispenser, all functions tested OK. No leaks present. Job complete
Near Austin, TX 78717
Lou
Job Details: 07/20/2018
arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control as diagnosed by previous tech. I placed the unit in diagnostics and immediately tested the drain pump as there was a large amount of water in the unit; however, the drain pump did not actuate. I had to use my wet vac to empty the water out of the unit. Once I drained all of the water out of the unit, I attempt to actuate the drain pump, but it failed. When I removed the drain pump, I found several Bobbie pins inside, total of 6 pins in the pump and bottom of the tub. I used a magnet to attract the pins to the drain hole to remove them from the unit to prevent future damage.mi installed a new drain pump and tested the unit and the unit operated as designed. The customer paid the service/diagnostics fee of $108.24 at the previous call. I quoted the customer TL240 $92.00 for the labor on the control and drain pump and the total with tax was $99.59. The customer paid in full. No water
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/20/2018
Arrived on site for customer complaint of ice not dispensing, I gained access to auger motor, found wire harness was burnt and the whole door needs to be replaced in order to fix the issue. Ordering left side door, water lines were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/20/2018
WED95HEDC1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed front door assembly to check thermal fuse. Found thermal fuse blown. Cleaned out cabinet of lint and removed and replaced thermal fuse. Reassembled and tested. Dryer now starts as intended. Dryer heats and tumbles as well. Dryer vent and lint trap was clean at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/20/2018
Arrived on site for ice machine over producing ice, found bin thermistor was bad, I replaced bin thermistor unit tested good, water lines were dry at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 07/20/2018
WRF736SDAM11 (French Door Refrigerator) - Arrived onsite to install parts to French door refrigerator from my prior visit’s diagnosis. Removed icebox fan,icemaker,ice door and ice container. Cleaned all ice build up. Installed new replacements. Reassembled. Found no leaks and icemaker called for water as intended. No other issues found. All water connections were dry at time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 07/20/2018
Arrived on site for no ice condition. Found bin about half full. Ice compartment was 17 degrees. Freezer compartment was 11 degrees. All tests in diagnostics were correct. Inspected condenser area and found front grill blocking airflow. Corrected situation. Unit will need approximately 24 hours to properly stabilize temperatures. All water connections were dry. Customer had to return to work before I completed the job. Exited through side door and relocked it per customer instructions.
Near Austin, TX 78704
Luis
Job Details: 07/20/2018
Refrigerator-installed updated Evap cover assembly
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrrived on site. Checked for no operation issues. Found error code F6 E1 for ACU not communicating with MCU. Found birthmark on MCU not allow one unit to operate. Replaced MCU and ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrrived on site. Checked for no operation issues. Found error code F6 E1 for ACU not communicating with MCU. Found birthmark on MCU not allow one unit to operate. Replaced MCU and ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrrived on site. Checked for no operation issues. Found error code F6 E1 for ACU not communicating with MCU. Found birthmark on MCU not allow one unit to operate. Replaced MCU and ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker.Part 130.80 rf360 169.99. Replace icemaker assembly and cycled, all functions tested OK. Collected total amount of 325.61.No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker.Part 130.80 rf360 169.99. Replace icemaker assembly and cycled, all functions tested OK. Collected total amount of 325.61.No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 07/20/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker.Part 130.80 rf360 169.99. Replace icemaker assembly and cycled, all functions tested OK. Collected total amount of 325.61.No leaks present. Job complete
Near Killeen, TX 76543
Arthur B.
Job Details: 07/20/2018
WTW4800XQ2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer banging around when spinning. Found suspension warn. Removed suspension and installed new replacement. Calibrated unit. Unit cal Arrived berated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 07/20/2018
Arrived on site for no broiler operation. Found unit to be raking properly.
Near Temple, TX 76502
Mike G.
Job Details: 07/20/2018
WDT750SAHZ0, Arrived on site to install control panel checked unit after repair and all buttons are now working checked unit for water leaks and no leaks found at time of srv...
Near Temple, TX 76502
Mike G.
Job Details: 07/20/2018
WDT750SAHZ0, Arrived on site to install control panel checked unit after repair and all buttons are now working checked unit for water leaks and no leaks found at time of srv...
Near Austin, TX 78734
Lou
Job Details: 07/19/2018
arrived on site to inspect dryer door latch loose. Upon further inspection, I found that the door catch was broken. I quoted the customer $5.00 for the catch and DR230 $149.99 for diagnostics/labor fee and the total including tax was $167.78. Customer agreed to service and I removed and replaced the door catch and tested and unit operated as designed. No lint observed during service. Job completed
Near Austin, TX 78724
Joseph C.
Job Details: 07/19/2018
WRT311FZDW00 Arrived on site for “not cooling” complaint. Inspected unit and found evaporator fan not functioning. Will order new fan motor. Customer to unplug unit and open doors to thaw unit 24 hours before repair visit. Will level unit, as well. Return for repairs on Wednesday 07/25. No leaks detected, at time of service.
Near Lago Vista, TX 78645
Lou
Job Details: 07/19/2018
arrived on site to inspect washer bellow full of water. Upon further inspection, I found a small amount of water in the front of the bellow and a small amounts of debris clogging the drain holes in the bellow. I cleared the ports with my wet vac and placed the unit in diagnostic mode and the unit showed error code 8/3 overflow condition. I cleared the error code and continued with testing. During testing, while the water was dispensing into the unit, I found that when the water was supposed to stop dispensing it kept going into the unit. I continued with testing and found no further error codes. I pulled the valve and found debris in the filters. I installed a new water valve and tested the unit and the unit operated as designed. No extra water dispensing into the unit. No water leaks observed during service. Job completed.
Near Buda, TX 78610
Kevin
Job Details: 07/19/2018
Arrived on site and inspected dryer and found moisture inside of drum, started dryer and it is heating properly however there is little to no airflow through lint screen. Spoke with apartment management and recommended that vent to exterior be claimed to prevent any further damage to dryer. Job complete
Near Buda, TX 78610
Kevin
Job Details: 07/19/2018
Arrived on site and inspected dryer and found moisture inside of drum, started dryer and it is heating properly however there is little to no airflow through lint screen. Spoke with apartment management and recommended that vent to exterior be claimed to prevent any further damage to dryer. Job complete
Near Buda, TX 78610
Kevin
Job Details: 07/19/2018
Arrived on site and set washer into diagnostic cycle and did not find any safe error codes. Ran all functions and mail diagnostic cycle and everything is operating properly. Ran a calibration cycle and it passed correctly, customer is not happy with The amount of water the machine fills with. Explained how the machine measures clothing and adds the appropriate amount of water. Also explained that graphic depiction on the bottom of the lid is incorrect and still shows a model with a full agitator. Washing machine cannot be changed or adjusted, it is working as intended. No water leaks from connections at time of service, job complete.
Near Smithville, TX 78957
Nathaniel B.
Job Details: 07/19/2018
Model MVWB835DW1, Autho. MFKLJ00EPL1, arrived on call for water leaking from detergent drawer constantly in to tub all the time. Found that unit has good water pressure on hot and cold water so replaced water valve again due to found no junk in water valve screens, replaced valve and turned water back on on and no water leaks from valve housing, also ran diag. And got error codes of f3 e2 which is a inlet water temp fault that was not cleared from control prior, cleared code and ran calibration, no other codes were found, no water leaks after repair, call complete.
Near Smithville, TX 78957
Nathaniel B.
Job Details: 07/19/2018
Model MVWB835DW1, Autho. MFKLJ00EPL1, arrived on call for water leaking from detergent drawer constantly in to tub all the time. Found that unit has good water pressure on hot and cold water so replaced water valve again due to found no junk in water valve screens, replaced valve and turned water back on on and no water leaks from valve housing, also ran diag. And got error codes of f3 e2 which is a inlet water temp fault that was not cleared from control prior, cleared code and ran calibration, no other codes were found, no water leaks after repair, call complete.
Near Austin, TX 78750
Cliff
Job Details: 07/19/2018
Whirlpool refrigerator WRF757SDEM01. Arrived on site to replace control and wiring harness for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/19/2018
Arrived on site for multiple complaints from customer, water leaking from fresh food section, freezer frosting all over on food, and unit running non stop. Found fresh food section had a clog in drain line, also found center mullion on freezer door was warped and unit can not be repaired. Called tech line, center mullion is more then 1/8 inch warped with straight edge. Water lines were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details: 07/19/2018
Residence is a tiny house, took one picture. No lights are on in the interior of the refrigerator, there is voltage to the evaporator motor but it is not moving. A relay on the control board has likely failed and is sending voltage but his no current. Quoted customer 172.20 for control board, quoted $189.99 total labor.
Near Salado, TX 76571
Arthur B.
Job Details: 07/19/2018
MIM1554XRS2 (Ice Machine) - Arrived onsite to install smart water valve to freestanding ice machine from tech’s prior diagnosis. Removed faulty valve and installed new replacement. Reassembled and tested. Found water valve fills as intended. Good ice slab forming on evaporator. All water connections were dry at time of service.
Near Round Rock, TX 78664
Joseph C.
Job Details: 07/19/2018
MFF2558VEM0 Arrived on site for “intermittent cooling” complaint. Inspected unit and found start device faulty. Removed and replaced start device. Unit is performing as designed. No leaks detected, at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model MEDC200XW1, Arrived on call for dryer only starts on timed cycled settings, replaced timer due to bad, then checked vent and has good pull down from lint filter with vent hose connected, then pulled vent hose off and checked cutt in temp and cut out temps, and temp stays between 133 and 145 degrees, will need to order operating t-stat and element and will use repair kit on return for thumping noise and today installed timer, will reschedule for 7/26/18, dryer vent is clear.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model MEDC200XW1, Arrived on call for dryer only starts on timed cycled settings, replaced timer due to bad, then checked vent and has good pull down from lint filter with vent hose connected, then pulled vent hose off and checked cutt in temp and cut out temps, and temp stays between 133 and 145 degrees, will need to order operating t-stat and element and will use repair kit on return for thumping noise and today installed timer, will reschedule for 7/26/18, dryer vent is clear.
Near Seguin, TX 78155
Diego G.
Job Details: 07/19/2018
Arrived on site. Checked for no drain issues. Found drain pump not draining. Remove pump and found debris. Removed debris and tested unit, all functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 07/19/2018
Arrived on site. Checked for no drain issues. Found drain pump not draining. Remove pump and found debris. Removed debris and tested unit, all functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 07/19/2018
Arrived on site. Checked for no drain issues. Found drain pump not draining. Remove pump and found debris. Removed debris and tested unit, all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78626
Steve C.
Job Details: 07/19/2018
Near Georgetown, TX 78626
Rudy D.
Job Details: 07/19/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 07/19/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of FC door handle loose and water leaking from icebox area. Removed ice box assembly and found fill tunnel frozen up. Was able to remove all ice build up and reassembled. Ice maker called for water. Tighten down handle to FC door. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model WFE540H0ES1, Arrived on call for bake and broil not working on oven, found that actual complaint is that when they set the oven to 350 and it preheated to 350 and when done using oven and pressed cancel several hours later found that oven was still heating, they can not remember if the display went to normal time or showed 350 degrees on display but pressed the cancel several times but still oven was heating, today installed control for this complaint, all checks good call complete, broil is working and bake is working., call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model WFE540H0ES1, Arrived on call for bake and broil not working on oven, found that actual complaint is that when they set the oven to 350 and it preheated to 350 and when done using oven and pressed cancel several hours later found that oven was still heating, they can not remember if the display went to normal time or showed 350 degrees on display but pressed the cancel several times but still oven was heating, today installed control for this complaint, all checks good call complete, broil is working and bake is working., call complete.
Near Austin, TX 78704
Kevin
Job Details: 07/19/2018
Arrived on site and found unit is heating properly, when dryer is run on a no heat cycle it is operating properly as well. Removed vent hose And airflow is good at dryer exit. Customer says it has roughly been a year since the dryer vent was professionally cleaned. Recommended that this be done again to restore airflow. Job complete
Near Austin, TX 78744
Kevin
Job Details: 07/19/2018
Arrived on site and found parking from capacitor, replaced magnetron capacitor and diode in order to restore heating function. Microwave is now operating properly. Found a lot of condensation inside of microwave cabinet. Took one picture apartment complex is aware of the issue and is discussing it with their builder. Job complete
Near Jonestown, TX 78645
Lou
Job Details: 07/19/2018
arrived on site to inspect range control not working. Upon further inspection, I found the range display not one. I verified the cooktop worked so I unplugged the unit and then plugged it back in and the control/display did not come on. I removed the back panel of the range and found an insect infestation with several in the main control area. I advised the customer of my findings and advised that I would have to charge a CORE fee of $60 plus tax for s total of $64.95 to replace the control. I also advised that if the control goes out again and has to be replaced and there is still an infestation then the warranty will be voided and they will be charged the full amount for the control plus labor. The customer agreed to the repair and paid the full amount. I removed and replaced the main control and tested and the unit operated as designed. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/19/2018
WOD51EC0AS03 (Wall Oven) - Arrived onsite for customer complaint of wall oven staying on when turning off. Ran diagnostics and found no error codes. Educated customer that unit will run its fan until temperature reaches 165F or lower. This prevents overheating inside cabinet. Oven works as intended. No other issues found.