Near Leander, TX 78641
Lou
Job Details: 09/03/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that the home inspector tested temps to the unit using an LED laser temp gauge and the temp inside the unit showed to be 288 degrees. Customer also advised that they never use the unit as they cook outside on a grill. I placed the unit in diagnostics showing no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees on Standard Multirack preheat. My temp reading at preheat was 412 degrees. I recorded the next four readings of 415, 293, 382 & 333 for an average of 358 degrees. I advised the customer of my findings. Job completed."
Near Wimberley, TX 78676
Robert
Job Details: 09/03/2019
DRYER ADMIRAL AED4675YQ0 Arrived on job for complaints of no heat. Found the element open. Replaced element and test.
Near Copperas Cove, TX 76522
Al
Job Details: 09/03/2019
WASHER MAYTAG MVWX655DW1
Near Buda, TX 78610
Robert
Job Details: 09/03/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of not finning cycles. Found no cold water entering washer. Replaced housing and test. No leaks detected at time of service
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for burners not working properly. Customer explained that the bake burner is not staying on. Tested unit to find operations were normal. The customer was hearing the burner cycle off and on which is normal operation. Cooktop burners all test properly.
Near Austin, TX 78758
Tyler B.
Job Details: 09/03/2019
DRYER WHIRLPOOL WED95HEDW0 Arrived on site for unit door not closing. Found glass in incorrect position. Corrected and tested good.
Near Austin, TX 78705
Scott
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived on site for no ice . Found water line was pinched when fridge was pushed back . Repositioned water line . Unit completed harvest . Nonwater leaks detected at time of service .job complete .
Near , TX 78636
Brandon
Job Details: 09/03/2019
DRYER WHIRLPOOL GEW9200LW0 "Arrived on site for customer complaint of unit not heating , found power supply issue, I flipped the breaker, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace control boards, after replacing controls, unit tested good."
Near Austin, TX 78728
Lou
Job Details: 09/03/2019
DRYER AMANA NED4655EW1
Near Austin, TX 78738
Andy
Job Details: 09/03/2019
WASHER LG wm3470hVa Arrived on site washer not locking. Tested and inspected unit and found failed door lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/03/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit popping breaker in spin. Was able to duplicate. Wasn’t able to confirm either control or motor. Replaced cap motor and control for safety and tested good, no leaks on site"
Near Austin, TX 78758
Luis
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice. Per service pointer removed cover defrosted evaporator,secured thermistor to correct location on suction line using a zip tie replaced cover installed updated control,changed defrost setting to basic. Added sealer around drain tube gap
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice condition and frosting in freezer. Today the frost is nonexistent. Remove and placed control that is not powering up the icemaker or the icebox fan motor. Once control was replaced , found noisy icemaker and fan. Replace icemaker and fan. All water connections are dry."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
REFRIGERATOR LG LFX25974SW/05 The replacement control is missing a terminal connection across the top see picture I am ordering the new control based on the fact that the sticker on the original control has a different part number than what illustrated parts look up tells us to order. Office will locate part and reschedule with customer at that time.; ordrng 1 EBR74796470 (CONTROL)
Near Kyle, TX 78640
Robert
Job Details: 09/03/2019
OVEN GE JGBP28BEA4WH Arrived on job for complaints of not heating oven. Found 120v to igniter not working. Replaced igniter and test operation.
Near Austin, TX 78723
Luis
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for cooling issue. Removed evaporator cover found ice ball on inlet to evaporator diagnosed leak in system ordering a new evaporator job will need 2HRS; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)
Near Austin, TX 78702
Scott
Job Details: 09/03/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site for very noise dryer and intermittent heating .found motor centrifugal switch was failing . Replaced motor and blower wheel . Unit is now operating as designed . No lint build up . Job complete .
Near Harker Heights, TX 76548
Al
Job Details: 09/03/2019
WASHER MAYTAG MVWB835DC4 Arrived to inspect washer issues.Check unit through diagnostic test mode and realized the power harness at the main control was not connected into the control board properly.Removed and reconnected the power connection and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete
Near Florence, TX 76527
Al
Job Details: 09/03/2019
WASHER AMANA NTW4516FW1
Near Fort Hood, TX 76544
Al
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived to inspect refrigerator temperature issues.Used my temperature sensor to check and verify the temperatures.The freezer read 0 degrees and refrigerator read 38-40.All water lines were dry at the time of service.Unit works as designed.
Near Georgetown, TX 78628
Lou
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator lights going out. Upon further inspection, the customer advised that the units lights would go out, but have since come ack on and the unit appears to be operating as designed. She did advise that the upper ice maker is not operating. I removed the pantry control and it is good with no liquids in the compartment. I checked the wiring harness to the pantry control and it is good. I checked the FC evaporator and found a large block of ice in the upper left corner, but the Evap had a good frost pattern also. I checked the RC evaporator and it was good with good frost pattern. I also found ice/frost on the top of the FC section as if the FC door had been left open briefly. Using my steamer, I removed the block of ice from the FC evaporator. I placed the unit in diagnostics and went to test 56 and found error code E2-IM motor lost position. I am ordering the HV Control and upper ice maker and CNOTE-AUTHORIZATION a
Near Austin, TX 78728
Tyler B.
Job Details: 09/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit with odor ran unit and found unit not washing. Replace pump and motor and tested good. No leaks onsite
Near Jarrell, TX 76537
James
Job Details: 09/03/2019
WASHER ADMIRAL ATW4675YQ1 "Arrived on site and tested operation. I found fault for over suds, lid lock and main control. Inspected unit for mechanical failures and found that the top of the tub ring is damaged from hitting unit due to failed suspension. Installed new suspension and calibrated unit. Tested operation and found unit working properly. Job complete"
Near Hewitt, TX 76643
Arthur B.
Job Details: 09/03/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of top load washer not filling. Found cold water valve stuck closed. Removed and replaced valve,clear error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78736
Kevin
Job Details: 09/03/2019
DRYER WHIRLPOOL WED92HEFW1 "Arrived on site and inspected dryer and found it is heating properly. Test moisture sensor and it passed. Found error for restricted airflow, customer has recently cleaned exhaust vent to the outside and this may have been the reason for experience. If issue continues techline should be consulted and a new moisture sensor may be needed."
Near Austin, TX 78745
Kevin
Job Details: 09/03/2019
WASHER GE HLC1700AXW "Arrived on site and replaced PCB, washer is not hooked up to water or power connections, job complete"
Near Lakeway, TX 78734
Andy
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for refrigerator not cooling. (Upon arrival unit was unplugged) Tested and inspected unit and found Compressor and all fans running. Found no frost pattern on either evaporator. Spoke with CS and ordering SS. *Side note, amp draw was 1.0 and compressor seem to be running fine. After unit was running for a while and putting back together compressor was very hot* ordering parts and SS. Office to schedule. No water leaks present at time of service. 2 hour job.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAPORATOR ) and 1 WPW10143759 (DRIER ) and 1 WPW10608485 (FC EVAPORATOR )"
Near Temple, TX 76502
Arthur B.
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to install new drawer to front load washer from prior visit’s diagnosis. Removed drawer and installed new replacements. Raised feet to maximum settings to allow front to sit higher than rear. Reassembled and tested unit. Found no leaks coming from drawer. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 09/03/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site and found several element receptacles are burnt out, harness and pans were also damaged, replaced all elements, pans, and harness and function has returned to cooktop. No further repair is required at this time, job complete"
Near Austin, TX 78741
Kevin
Job Details: 09/03/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site and found timer is not moving during cycle, Replaced timer and it is now operating properly, no lint found in unit cabinet at time of service, job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to replace motor and heater, after replacing, unit tested good."
Near Austin, TX 78759
Andy
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 09/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher front from front of dishwasher. Found vent assembly cracked and leaking water into inside of panel to floor. Will need new vent assembly and deflector ; ordrng 1 WPW10195032 (deflector) and 1 WPW10469574 (vent asm)
Near Austin, TX 78728
Tyler B.
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for door replacement due to wiring harness. Replaced door and tested good, found ice maker shut off arm on supplied door broken. Replaced ice maker and tested good, no leaks on site"
Near Bruceville, TX 76630
Arthur B.
Job Details: 09/03/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found F9E1 error. Removed and replaced drain pump. Reassembled and tested. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78739
Kevin
Job Details: 09/03/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site and inspected washer and found F6E2 error for communication between control panel and control board, replaced control board and control panel and ran calibration 52 and washer is now operating properly.
Near San Marcos, TX 78666
Robert
Job Details: 09/03/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on job for complaints of temperature too warm in refrigerator section. Found evaporator cover frozen. Ordered cover and instructed customer to defrost refrigerator. ; ordrng 1 W11262311 (COVER )
Near Cedar Park, TX 78613
James
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and tested operation. I found that the ice maker still has ice in it from previous forced cycle. I found temperatures to be 20 degrees in the freezer and 39 in the fresh food section. Ran diagnostics and found control reading all sensors and unit has good frost pattern. Tested thermistors and found them to have reading in proper range. All mechanical components functioning properly. I will need to call tech line on return visit to verify findings. I will return with controls and evaporator fan motor on return visit; ordrng 1 W10860447 (cntrl-elec) and 1 W10884390 (icemaker) and 1 W11024089 (motor-evap) and 1 WPW10317076 (cntrl-elec)
Near Temple, TX 76502
Arthur B.
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to install new drawer to front load washer from prior visit’s diagnosis. Removed drawer and installed new replacements. Raised feet to maximum settings to allow front to sit higher than rear. Reassembled and tested unit. Found no leaks coming from drawer. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 09/03/2019
REFRIGERATOR LG LFXS29766S01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=64 degrees & RC=70 degrees. No frost pattern on the evaporator and found that all fans are operating and the compressor is on and hot to the touch. I advised the customer that sealed system will need to be done to complete repairs consisting of replacing the compressor, evaporator and refrigerant, along with some tubing. Also advised the customer that the office will schedule return service. I am ordering the compressor, drier, access valve, evaporator, CNOTE-2 HR JOB & CNOTE-ADD TO CANCELLATION LIST. Customer does not have a backup unit so if this call can be added to the cancellation list, please. No water leaks observed during service. ; ordrng 1 ADH73150210 (DRIER) and 1 ADL73600903 (EVAPORATOR) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (PLACE ON CANCELLATION LIST) and 1 TCA35911910 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78730
Luis
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for no ice. Removed icemaker found broken wire to fill tube heater,diagnosed unit will need a new fill tube assembly. ordrng 1 W11366500 (FILL TUBE)"
Near Manchaca, TX 78652
Kevin
Job Details: 09/03/2019
MICROWAVE KITCHENAID KBMC140HSS05 "Arrived on site and inspected microwave and found user interface is showing power but buttons are unresponsive, they only beep when pressed. Spoke with DW and cycled power at breaker for one minute. Buttons are now working and microwave will begin a cycle and is heating properly. No further repair is required at this time, job complete"
Near Austin, TX 78759
Cliff
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to replace sealed system for refrigerator. Upon testing found cycling error causing unit to continuously cool RC. Failure is caused by miscommunication with controls. Also noted bad light switch for left side pantry drawer. Main Control and LED control were replaced today. To complete repairs power supply control, user interface, pantry control, and light switch will need to be replaced to complete repair. ; ordrng 1 W10894103 (cntrl-elec) and 1 WP12466104 (switch- re) and 1 WPW10624574 (cntrl-elec)"
Near Austin, TX 78731
Luis
Job Details: 09/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for no ice. Ran diagnostics found water leaking from housing with filter installed,removed filter stopped leaking reinstalled filter leaking. Pump and valve working,e thermal pump working found compressor not powering on,condenser fan running. Diagnosed unit will need a new compressor and filter housing,also ordering evaporator and tubing Incase need. Job will need 2HRS for repairs ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10843121 (DRIER) and 1 W11266112 (HOUSING) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR) and 1 WPW10678299 (TUBE) and 1 WPW10678300 (TUBE)"
Near Leander, TX 78641
James
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and installed new evaporator and drier. Vacuumed system to clear and test for leaks. Charged with 5oz 134a and tested. Unit now cooling. Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 09/03/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to diagnose a range with a burner having issues lighting. Tested burners and found right front burner hesitating to light / spark. Removed and inspected burner and found igniter producing weak spark. Replaced igniter and burner head and tested. Found burner now lights instantly. All is working good at this time.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator with lights not coming on in FC and RC. Reconnected lights and reinstalled upper panel. Verified all lights came on and are now working. All is good at this time. No leaks found at time of service.
Near Austin, TX 78704
Scott
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer not filling . Ran diagnostics code got f3 drain error . Unit did run diagnostics wash cycle . Ordering wl sensor , control , and drain pump . Nonwater leaks detected at time of service . Please call to set return .; ordrng 1 W11044866 (WL SENSOR ) and 1 W11046209 (PUMP) and 1 W11306664 (UI CONSOLE W/ CONTROL) and 1 W11334605 (CCU)"
Near Austin, TX 78735
Kevin
Job Details: 09/03/2019
WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site and replaced thermostat and wine cooler is now running. job complete"
Near Austin, TX 78735
Kevin
Job Details: 09/03/2019
OVEN WHIRLPOOL WEE510S0FS2 Arrived on site and inspected oven and found bake element is not getting power, replaced control board and It is now operating properly, job complete"
Near Pflugerville, TX 78660
Thomas L.
Job Details: 09/03/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for no operation. Current control panel will not allow me to do anything. Replace console and unit now operates properly. All water connections were dry.
Near Austin, TX 78731
Tyler B.
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KSSC42QVS01 Arrived back onsite for co tool kit replacement. Replaced control kit. And tested all functions and tested good and passed diagnostics. No dispenser issues as well.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/03/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site to diagnose a dishwasher that is not heating. Tested unit and found broken wire for heating element. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 09/03/2019
WASHER ROPER RTW4516FW2 "Arrived to install previously ordered parts.Removed and replaced the motor.The capacitor was not the correct part, so I ordered the correct capacitor.Will need the lower harness to complete the repair due to the harness burning at the motor.Off to reschedule with customer when parts come in.Needs more work.; ordrng 1 W10903245 (LOWER HARNESS ) and 1 W11158830 (CAPACITOR )"
Near , TX 78653
Cliff
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to diagnose a refrigerator that was freezing items on top shelf of RC. Inspected diffuser to check airflow from freezer compartment. Found ice building behind the seal going to FC, causing an air leak. Removed and replaced diffuser to fix air leak, verified seal is good. Tested function and found all is working properly at this time. No water leaks found at time of service."
Near Austin, TX 78745
Luis
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for cooling issue. Found unit not entering defrost,defrosted freezer evaporator replaced harness that includes defrost bimetal and main control powered unit on che key air flow good unit cooling down correctly. used 1 WPW10503278 (CONTROL) from stock"
Near Austin, TX 78729
Lou
Job Details: 09/03/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect residue in a dryer. Upon further inspection, I opened the unit door and the customer pointed out the residue at the vent on the upper right side. I removed the back cover and the lint chute to inspect and fund no residue. I advised the customer that the residue is from the dyes of new clothing. Customer said they recently washed/dried new towels that were grey. Using a magic eraser, I removed most of the residue and advised the customer that it won’t effect the dryer; that it’s basically a discoloring from the clothing. I checked the element and it is operating as designed. No lint observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 09/03/2019
MICROWAVE JENN-AIR JMW2430DP02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit convection fan rattling, I removed and replaced the convection fan motor and baffle ad tested. Unit preheated to 400 degrees and no rattling noises could be heard. I placed the unit in diagnostics showing no error codes and tested the convection fan and it operated as designed. Advised customer of my repairs, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDFE104DSS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found that the customer had the unit uninstalled and sitting in the living room due to the unit leaking and they had a fan drying the space where the unit sits. Customer advised that he saw that the unit was leaking from the diverter area. Also, it appears that the unit was or has been leaking for. The water inlet as there is evidence of a leak on the hose, inlet and rusted clamp. Also, I found that the element is badly warped and would require replacement.Due to unit not being connected to water, no water leaks observed during service, job completed. The unit will need the sump/motor assembly, water inlet and gasket, 2 clamps, element, and fill hose to complete the repair."
Near Austin, TX 78703
Luis
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit shutting itself off,and not dispensing ice. Found ice door not fully closing,found dispenser motor seized and not rotating,unit shutting off a due to faulty control need AUTHO for control,ice door and auger motor ; ordrng 1 W10822606 (MOTOR )"
Near Austin, TX 78735
Kevin
Job Details: 09/03/2019
OVEN KITCHENAID KEBC107SS03 "Arrived on site and replaced both hinges and oven door will now close properly. job complete"
Near Leander, TX 78641
James
Job Details: 09/03/2019
REFRIGERATOR LG LMXC23746S/01 Arrived on site and tested operation. I found freezer at 23 degrees and fresh food at 61 degrees. Inspected sealed system and found compressor very hot to touch indicating the compressor cannot pressurize the system due to internal failure. Unit will need new compressor to repair. ; ordrng 1 ADH73150210 (DRIER) and 1 CNOTE (2HR SS REPAIR) and 1 TCA38091801 (COMPRESSOR ) and 1 TJ90SF8404 (STUB)
Near Georgetown, TX 78628
Lou
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW94HEAW0 "arrived on site to inspect washer not filling. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the codes and continued with testing. Unit operated as designed and filled with both hot and cold as all valves were functioning. During testing, I found a lot of detergent going into the tub. After testing, I removed the dispenser to clean out detergent residue and found the plastic of a pod stuck inside the dispenser. I advised the customer that the plastic was blocking the dispenser waterway and causing the sensors to sense that water was not flowing properly. Once I removed the plastic, I retested the unit and it operated as designed showing no error codes. No water leaks observed during service, job completed."
Near Austin, TX 78747
Kevin
Job Details: 09/03/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site and found error code 5/1 door not closing, replaced control board, latch and switch and dishwasher will complete a diagnostic cycle. No water leaks detected at time of service, job complete"
Near Austin, TX 78728
Cliff
Job Details: 09/03/2019
DISHWASHER FRIGIDAIRE FFCD2413U52A Arrived on site to diagnose a dishwasher that is not drying. Found heating element not wired from manufacturing. Rewired heating element properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78724
Scott
Job Details: 09/03/2019
RANGE AMANA AER6303MFS2 Arrived on site . Replaced harness and cord . Tested unit all preheated normal and ran all four burners same time . All checked normal . Job complete
Near Round Rock, TX 78664
Al
Job Details: 09/02/2019
OVEN WHIRLPOOL WFG320M0BS3 "Arrived to inspect oven issues.Discovered the oven bulb was broken inside the cavity.Unplugged the unit, removed the broken bulb with needle nose pliers.Job complete.Customer will shop for a new bulb.Job complete"
Near Kingsland, TX 78639
Cliff
Job Details: 09/02/2019
REFRIGERATOR JENN-AIR JF42SSFXDA Arrived on site to diagnose a refrigerator with broken door gaskets. Found both upper gaskets torn replaced both gaskets and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Scott
Job Details: 09/02/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for unit not starting . Found drain pump would just keep running but not pumping . Replaced motor . Ran unit all checked normal . Job complet . No water leaks detected.
Near Lockhart, TX 78644
Kevin
Job Details: 09/02/2019
DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site and found dryer is rattling during operation, added sound pads under motor mount and under fan shroud and under exhaust tube and where exhaust tube exits rear bulkhead. Added a self tapping screw to the left hand side of the motor mount. This is all the recommendation available at this time to correct this issue. No further repair or adjustments can be made to correct it, job complete"
Near Lockhart, TX 78644
Kevin
Job Details: 09/02/2019
WASHER ROPER RTW4516FW2 "Arrived on site and replaced capacitor and found this did not correct the issue, motor will still not engage in agitation or spin. Spoke with tech line and found wiring to motor is good but when measuring at motor harness from red to black with white tracer it is open, Motor will need to be replaced to correct washer, no water leaks from connections at time of service.; ordrng 1 W10885487 (motor-drve)"
Near Marble Falls, TX 78654
Cliff
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace previously ordered parts. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Belton, TX 76513
Chase
Job Details: 09/02/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Sr# 7725758735 arrived on site for control not unlocking. Found customer was not aware of how to use the control lock feature and was thinking unit was locked when it was not. Customer also stated that unit time and date would revert back to January after a few days, found unit is not connected to WiFi and customer does not want to attach to WiFi. Contacted techline to document and verify that if turning off WiFi would stop date and time change. Techline verified that WiFi can be turned off and date and time should stay current. Verified temps in upper and lower oven. All operations are working correctly at this time."
Near Bertram, TX 78605
Cliff
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL MSS254MGW00 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found no mechanical failures at this time. Homeowner advised she primarily uses crushed ice. I advised her due to type of usage ice bin will need to be cleaned out regularly to prevent clogging. And no further repairs are needed and no leaks were found at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details: 09/02/2019
WASHER ROPER RTW4516FW0 Arrived onsite for customer complaint of top load washer not starting. Found tub leak leaning due to broken suspension. Also found control DOA. Removed and replaced both suspension and control. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/02/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for customer complaint of french door refrigerator making loud vibrating noise. When arrived confirmed issue. Advise customer that the noise is coming from the control damper of the RC section opening and closing. Advised noises are normal functions. Customer has LG brand refrigerator before and not used to noises. No other issues found. All water connections were dry at time of service.
Near Belton, TX 76513
Joel G.
Job Details: 09/02/2019
FREEZER WHIRLPOOL WZF34X18DW02 Arrived on site to diagnose freezer not cooling properly. 25 degs. Found defrost issue. Checked resistance on heater circuit from main board and got 36 ohms. Thermistor reading 50 degs and main board not giving 120 vac to heater. Replaced both.
Near Luling, TX 78648
Kevin
Job Details: 09/02/2019
DRYER WHIRLPOOL WGD4850HW0 "Arrived on site customer states dryer has never heated since delivery, disassembled dryer and found one of the valve harnesses is not connected. After reconnecting dryer will now ignite and heat properly. Took one picture of harness, dryer is new and there is no lint buildup, job complete"
Near Austin, TX 78738
Robert
Job Details: 09/02/2019
COOKTOP WHIRLPOOL KICU509XSS00 Arrived on job for complaints of right rear burner not working. Found that the customer was using the wrong size pan on that burner and it was not registering the small pan. Put a larger pan on the burner and it tested good. Instructed customer that the right rear burner is only meant for larger pans. Complete.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 09/02/2019
REFRIGERATOR KITCHENAID KSSC48QVS10 Arrived on site today with no say refrigerator that is not producing ice. Found when level control board failed. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Luis
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for unit not freezing. Found freezer temp around 30° large iceball on inlet to evaporator diagnosed leak in system
Near Austin, TX 78737
Robert
Job Details: 09/02/2019
OVEN WHIRLPOOL WOD51EC0AS01 Arrived on job for complaints of display not working. Found that the display was off checked for power and found open fuse. Replaced fuse with new and oven tested fine. Complete
Near Leander, TX 78641
James
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB14 Arrived on site and found factory recommended drop filter installed. Removed filter and found filter media coming out of filter and has gotten into reservoir. Installed new reservoir and purged system with filter removed. Instructed customer that the filter is bad and should be replaced and not reinstalled due to the filter has failed. Unit tests good. Job complete
Near Austin, TX 78730
Andy
Job Details: 09/02/2019
DISHWASHER KITCHENAID KUDK03FTSS3 Arrived on site for dishwasher not always draining. Tested and inspected unit and found no issues with draining. Found that at end of cycle unit control will not send voltage to drain pump. But when canceled out unit drains properly. Tested multiple times with same results. Found failed controls. No water leaks present at time of service.
Near Austin, TX 78725
Joseph C.
Job Details: 09/02/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “sparking/smoking unit” complaint. Per previous diagnosis, removed and replaced magnetron, capacitor, diode and transformer. Tested unit. Unit is performing as designed."
Near Austin, TX 78723
Joseph C.
Job Details: 09/02/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for “F1E4 error code” complaint. Inspected unit and found secondary interlock to be closed. Opens interlock and replaced with new interlock kit. Tested unit. Unit is performing as designed.
Near Austin, TX 78717
James
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and tested operation. I found that the fresh food evaporator has frozen completely and unit is not cooling properly and ice production has stopped. Unit will need new thermistor harness to repair. Customer will have to have unit unplugged for 48 hours to allow unit to fully thaw.I removed the cross bar on deli drawer so that the door can seal to cabinet properly and will reinstall once repairs are made. Instructed customer to place towels around unit as it thaws to catch any water that may overflow the drain pan; ordrng 1 W10837236 (harns-wire)
Near Austin, TX 78736
Luis
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site for no cool. Found compressor not powering on,diagnosed faulty compressor. Installed a new compressor and filter drier,vacuumed system down unit would not keep vacuum,added refrigerant to find leak found leak at cap tube entering cabinet.
Near Liberty Hill, TX 78642
Cliff
Job Details: 09/02/2019
OVEN WHIRLPOOL WOS72EC0HV01 Arrived on site today oven with a user interface that is not consistently staying on. Found user interface not operating properly. Replaced user interface and tested unit. Found all is functioning properly at this time.
Near Marble Falls, TX 78654
Cliff
Job Details: 09/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave that is not heating. Tested unit and found hi voltage system shorted out. Replaced magnetron capacitor and diode and tested unit. Found all is functioning properly at this time. Homeowner was not available at time of service as this was a secondary house on property.
Near Round Rock, TX 78664
Al
Job Details: 09/02/2019
WASHER GE GUD24ESSJ0WW
Near Austin, TX 78738
Robert
Job Details: 09/02/2019
DISHWASHER JENN-AIR JDTSS243GX0 Arrived on job for complaints of dishwasher leaking. During testing found that the drain pump was causing the leak. Changed out the drain pump and leak is gone. Tested good and no leaks detected. Complete.
Near Austin, TX 78759
Jonathan S
Job Details: 09/02/2019
REFRIGERATOR KITCHENAID KSSS48FMX00
Near Pflugerville, TX 78660
Paul
Job Details: 09/02/2019
WASHER MAYTAG MVWB765FW1 "Arrived onsite to replace the previous diagnosed parts. I replaced the tub, filter, screw, gear case, and basket. I calibrated the unit and ran service test 51. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived onsite for customer complaint of French door refrigerator not making ice. When arrived, unit was producing ice. Customer however pointed out that there is first build up on RH side of FC door. Upon inspections, found top right of FC door bowing out. All water connections were dry at time of service.; ordrng 1 W10862407 (dor-fip FC BLACK)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for low water pressure at dispenser and very thin ice. Customer had no filter in unit. Verified with manufacturer that this model does not have to have a filter to operate properly. Went to back of unit to find water pressure from house is good. Activated isolation valve and there was almost no pressure through that valve. Unit will need new isolation valve. Left water in the off position.Rich; ordrng 1 W10865826 (valve)
Near Lockhart, TX 78644
Kevin
Job Details: 09/02/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site and replacedwheels stops and tracks, rack is now operating properly, no water leaks detected at time of service, job complete"
Near Austin, TX 78744
Scott
Job Details: 09/02/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave making a loud noise . Found burn marks on cap and heavy electrical smell from mag Replaced cap mag and diode . Tested and all checked good
Near Austin, TX 78729
Jonathan S
Job Details: 09/02/2019
DISHWASHER MAYTAG MDB4949SDH0 "Arrived on site for dishwasher dispenser door not opening during cycle intermittently. Per diagnostics mode and found fault code F6-E1 and F6-E4. Inspected insulation and found noise drain loop in drain line. Monitored test cycle, found dispenser door warped and causing failure. Gained access to dispenser, removed failed dispenser and installed new. Performed test cycle and found dispenser operating. All other operations tested good, no water leaks present. Recommend to run a cleaning cycle."