Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 3917 customer reviews

Carlos G.

Carlos G.

Arrived on site and checked the unit for no bake issue. Checked components and found a loose connection at ignitor. Corrected and tested multiple times ok. Job complete.

Near Concordia Ave, Austin, TX 78722
Arthur B.

Arthur B.

WTW8040DW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer shut off mid cycle and not come back on. Was not able to enter function. Removed console and found control DOA. Removed control and installed new replacement. Entered diagnostics. Drained unit. Calibrated unit. Unit calibrated successfully. Ran basket clean. Unit now works as intended. All water connections were dry at time of service.

Near Joshua Taylor Dr, Killeen, TX 76549
Mike C.

Mike C.

Maytag washer MHW8200FC0 Arrived to find unit with door locked and no operation. Put unit into diagnostics and found error codes for long fill and water level error. Started a automatic diagnostics cycle and found no water coming into unit. Checked voltage at valve and found good voltage. Checked water supply at wall and found both valves turned off. Turned water supply valve on and rechecked operation, checked good. Customer had just had flooring replaced and unit had been moved, water did not get turned back on when unit was moved back into place. Unit checks good with no water leaks.

Near Allen Cir, Georgetown, TX 78633
Connor M.

Connor M.

WFW9640XW whirlpool washer Arrived on site to test unit for loud noise during operation. Found basket had alot of play when spinning and could clearly hear a shreaded bearing. Eill need basket and tub to repair. Please allow 3 hours to perform repair safely. Office to scheudle after autho.

Near Azalea Ln, New Braunfels, TX 78130
Carlos G.

Carlos G.

Arrived on site and checked the unit for no bake. Removed cover to check spark on igniter and found unit turned on just fine. Retested multiple times and unit turned on every time. Noticed pan above drawer sides indicating metal pan possibly made contact with ignitor not allowing bake to come on. Collected $108.24 via CC. Job complete.

Near Annalise Dr, Austin, TX 78744
Connor M.

Connor M.

KSSC42QVS10 kitchenaid refrigerator Arrived on site to test unit for frost build up in freezer. Fuknd ice door all the way open. Will need to replace. Ordering for return. Sw approved wed.

Near Zinfandel, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived on site and checked the unit for not dispensing ice issue. Checked ice bucket and found arm not inserted properly. Reinstalled ice bucket correctly at all checks OK now. No water leaks present after service. Job complete.

Near Lady Bird Ln, Austin, TX 78741
Connor M.

Connor M.

WRS325FDAM02 whirlpool refrigerator Arrived on site to test unit for frost in freezer. Found door not closing all the way at top right corner. Door isnt binding anywhere. Confirmed door is warped with 4 foot level. Called n.e.w. Techline to get approval. Attached pics illustrating door warp to sd mobile. Filter housing not staying closed. Will need to replace. Next tech must adjust water pressure at supply to remove chatter. Cali approved friday.

Near Rustic Oak Ln, Spring Branch, TX 78070
Arthur B.

Arthur B.

WEE730H0DS0 (SlideIn Range) - Arrived onsite for customer complaint of freestanding slide in range oven shut off. When arrived, found unit was on. Ran service diagnostics and found code;F6E0 (Eprom Error), F8E0 (Cool Fan Error). Was able to clear codes and test unit. Unit heats as intended. No other issues found at this time.

Near Deer Run, Killeen, TX 76549
Kevin B.

Kevin B.

MEDC215EW1 Arrived on site and inspected unit and used vent test kit to determine there is no airflow through vent. After disconnecting vent hose airflow has returned. Spoke with apartment management Adriana maintenance will be needed on exterior vent and recommended to customer that dryer not be used until this has been performed. No lint buildup in the dryer at time of service.

Near I-10, San Antonio, TX 78230
Thomas L.

Thomas L.

Arrived on site for no operation of lamp. Found base cracked and not allowing a proper connection with the bulb. Replaced and now works properly.

Near Woodland Hills Drive, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Woodland Hills Drive, Georgetown, TX 78633
Kevin B.

Kevin B.

KRMF606ESS Arrived on site and found cooling is off, water has also been turned off at source. Corrected both and dispensed water multiple times and it did not appear to be leaking. Small amount of water underneath ice bin and icemaker fill without cooling might explain a visible water leak. Home is still under construction and turned off icemaker until there is someone on site. No water leaks from connections at time of service

Near NW Military Hwy, San Antonio, TX 78231
Kevin B.

Kevin B.

KRFF507ESS01 Arrived on site and inspected unit and found fresh food evaporator is completely frosted over, took one picture, refrigerator will need to be defrosted for 36 hours. Showed customer defrost refrigerator disclaimer and advised where and how to manage melting ice. Will bring back thermistor harness to correct issue, no water leaks from connections

Near NW Military Hwy, San Antonio, TX 78231
Kevin B.

Kevin B.

WDF760SADM0 Arrived on site and set unit into diagnostic cycle and found it will wash for 10 seconds and not continue, check incoming water temperature and found it to be good. Ran diagnostic cycle again and a completed wash cycle properly, ran diagnostic cycle A third time and it will not begin washing again. Will need to bring back sump and motor it is intermittently failing, will also need control board and 0WI to ensure repair on next visit.

Near NW Military Hwy, San Antonio, TX 78231
Kevin B.

Kevin B.

Arrived on site and inspected unit and found although water is filling to the correct level timer is not advancing correctly on normal setting, timer will need to be replaced in order to correct issue. No water leaks from connections at time of service.; ordrng 1 22004014 (timer) and 1 TIMERISDISCONTINUED

Near NW Military Hwy, San Antonio, TX 78231
Kevin B.

Kevin B.

WDT750SAHZ0 Arrived on site and set unit into diagnostic cycle and found unit will fill with water but wash motor did not begin spraying, sump and motor will need to be replaced to correct issue. No water leaks from connections at time of service. Office will reschedule due to part availability; ordrng 1 W10904714 (CONTROL) and 1 W10917114 (MOTOR

Near NW Military Hwy, San Antonio, TX 78231
Kevin B.

Kevin B.

WRV986FDEM 10/23/17 12:05: KB there 10/23 MON, 8:09 to 8:27, Arrived on site and found valve chatter while dispensing water. Per Service pointer W10790000A pressure reducer will need to be installed to correct issue. No water leaks from connections at time of service. Office will reschedule; ordrng 2 8201597 (tube-water)s and 1 W10786952 (PRESSURE REDUCER)

Near NW Military Hwy, San Antonio, TX 78231
Jonathan  S.

Jonathan S.

Whirlpool dishwasher model WDT720PADM2. Not draining.

Near Mozart St, Round Rock, TX 78665
Arthur B.

Arthur B.

WRT541SZDW00 (Top mount Refrigerator) - Arrived onsite for customer complaint of both door on top mount refrigerator no sealing to cabinet causing frost build up. Found that door will need to be replaced due to type of seal. Attempted to R/R door fip seal. Found liner will crack when attempting to install new seal. Ordering both door to complete repair. Advised doors can take 6-8 weeks to arrive. OF to R/S. Unit not connected to power or water source at time of service.

Near Central Dr, Fort Hood, TX 76544
Connor M.

Connor M.

106.51182111 kenmore refrigerator Arrived on site to install parts for no cool. Installed compressor, drier, access valve and rc evap with cover. Tested unit for leaks unit checked fine. Observed proper frost patern on both evaps. No leaks deteced.

Near Rangeland Rd, Blanco, TX 78606
Jonathan  S.

Jonathan S.

Whirlpool vent hood model #RH2330XJB3

Near De Torres Cir, Round Rock, TX 78665
Arthur B.

Arthur B.

RTW4516FW1(Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud banging noise would not unlock. Tipped washer up. Found gearcase leaking oil. This is causing burning smell as well. Ordering gearcase,cam kit and capacitor to complete repair. R/S customer for 10/26. That is customer next available. All water connections were dry at time of service.

Near Post Oak, Fort Hood, TX 76544
Thomas L.

Thomas L.

Arrived on site for no operation of lamp. Found base cracked and not allowing a proper connection with the bulb. Replaced and now works properly.

Near Hill Cir W Dr, Granite Shoals, TX 78654
Thomas L.

Thomas L.

Near Hill Cir W Dr, Marble Falls, TX 78654
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced freezer door, motor and silicon. Sealed complete cabinet. No water leaks present after service. Job complete.

Near N Lamar Blvd, Austin, TX 78703
Mike C.

Mike C.

Whirlpool dishwasher WDF520PADB7 Arrived to check unit for poor drying performance. Put unit into diagnostics and found no error codes. Ran unit through a automatic diagnostics cycle and found heater to come on at end of cycle. Found customer is not using a rinse aid. Instructed customer on the use of a rinse aid like Jet Dry and advised of using high temp wash as well. Unit checks good with no water leaks.

Near E Main St, Round Rock, TX 78664
Daniel  A.

Daniel A.

KRFC704FPS00 Not cooling/leaking water. Installed evaporatorvrework kit and installed updated control. Verified normal operation after service. No water supply to u it at time of service. Verified all water fittings connected properly at inlet valve/ filter housing

Near N Austin St, Seguin, TX 78155
Daniel  A.

Daniel A.

MER8775AB Oven not heating. Verified voltage/thermal fuse/bake-broil elrmenypt operation. Replaced defective control. Verifiedcresistancecatvsensor. Normal operation after service. Preheated oven 350

Near Seguin, TX 78155
Mike C.

Mike C.

Whirlpool Range WGG745S0FS02 Arrived to check unit for not lighting. Turned a valve all the open on high and found only air coming out. Left valve open for about 2 minuets and found gas finally came through. Checked all burners and found them to all light after purging air from lines. Unit checks good.

Near Forest Ridge Blvd, Round Rock, TX 78665
Connor M.

Connor M.

WRB322DMBM00 whirlpool refrigerator Replaced both doors due to excessive rust. Installed nameplate and transfered gaskets. Unit working proeprly, no leaks deteced.

Near Champion Cir, Wimberley, TX 78676
Arthur B.

Arthur B.

WTW7040DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not gettimg enough water into tub. Ran service diagnostics and found error code F6E2 (UI Stuck). Tested unit. Advised customer that this is a low water,low agitator unit. Water only fills to above agitator. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Phyllis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WED7000DW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Used vent test kit and found poor air circulation. Found venting goes to roof. Advised customer to gave roof venting checked. No other issues found. Dryer vent and lint trap clean of lint at time of service.

Near Phyllis Dr, Copperas Cove, TX 76522
Thomas L.

Thomas L.

Arrived on site for icing in freezer section. Foumd gap between freezer linnee and freezer cabinet. Reselaed and removed ice All connections were dry.

Near Tonto, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Near Tonto, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site as the oven light would not work. The customer replaced the bulb but did not have it in completely. Corrected and unit now works properly.

Near Firestone Dr, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Arrived on site as the oven light would not work. The customer replaced the bulb but did not have it in completely. Corrected and unit now works properly.

Near Firestone Dr, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Arrived on site for no heat condition. Found control board to have a failing cook relay. Unit will need new control board.

Near Firestone Dr, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Arrived on site for no heat condition. Found control board to have a failing cook relay. Unit will need new control board.

Near Firestone Dr, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Near Firestone Dr, Meadowlakes, TX 78654
Jonathan  S.

Jonathan S.

Whirlpool dishwasher model # WDT720PADM3. Failure, not draining water.

Near Anjou Ln, Round Rock, TX 78681
Arthur B.

Arthur B.

WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not producing ice. Found icemaker stuck mid harvest. Removed faulty icemaker and installed new updated replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Verna Lee Blvd, Harker Heights, TX 76548
Kevin B.

Kevin B.

Near Bentwood Ranch Dr, Cibolo, TX 78108
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced water valve. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Arthur B.

Arthur B.

WMH73521CS6 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting OPEN/CLOSE error. Removed control cover and found switches burnt. Removed all switches. Installd new upper/lower interlocks,3 way,NC,NO switches. Reassembled. Tested unit. Unit now opens/closes as intended. No other issues found at this time.

Near Olive Ln, Harker Heights, TX 76548
Carlos G.

Carlos G.

aking ice/not pumping very clean or enough water for ice 8/11/17 10:31: DG there 8/11 FRI, 9:51 to 10:26, Arrived on site. Check for no ice issues. Found water valve bad. Replaced water valve still having issues with water coming in. Found not enough pressure going to unit. Instructed customer on having the plumber come out to check lines. No leaks present. Job complete; Job Cmpltd, O-emld tckt [SdLink\160455a.png] (via SDM)

Near Advance St, San Marcos, TX 78666
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for to actuator to top load washer. Removed actuator and installed new replacement. Attempted to calibrate unit and found unit will cut in and out. Tested components manually and found all work. Tested on normal cycle. Found water will again cut in and out and control lights flicker. Found control faulty. Ordering control to complete repair,water valve, and capacitor to complete repair. OF to contact customer for R/V date due to control availability. All water connections were dry at time of service.

Near Primrose Dr, Copperas Cove, TX 76522
Connor M.

Connor M.

WOD93EC0AS04 whirlpool oven Confirmed unit heating properly. Ambient sensors reading correct at room temp. Customer has no history of issues with unit before inspection. Temps shown on bakers thermometer will never show accurate. Temp displayied on UI is estimated temp. Average temp on unit is accurate. No difference between top and bottom. Replaced gaskets due to minor ware. Unit working proeprly.

Near Cedar Glen Dr, New Braunfels, TX 78132
Arthur B.

Arthur B.

WTW5000DW0 (Top Load Washer) - Arrived onsite to install gearcase and washplate to top load washer from prior tech’s diagnosis. Removed gearcase. Installed new gearcase,actuator and cam. Installed new washplate. Tested unit. Found inner basket loose and freespins. Unit will also need hub amd inner basket. OF to contact customer once authorization is given. All water connections were dry at time of service.

Near Kate St, Copperas Cove, TX 76522
Connor M.

Connor M.

WRF992FIFM00 whirlpool refrigerator 7720356702 file number arrived on site to test unit for ff not freezing and no ice. Called techline and confirmed bad ui and frost behing evap pushing evap out. Unit will need be fully defrosted.

Near Klein Way, New Braunfels, TX 78130
Carlos G.

Carlos G.

Arrived on site and checked the unit for cut cord. Confirmed damage to power cord. Removed and replaced harness. Ran test cycle and all checks ok. Job complete.

Near Bell St, New Braunfels, TX 78130
Carlos G.

Carlos G.

Arrived on site and checked the unit for not washing top rack issues. Ran diagnostics and found water temperature error code. Confirmed water is getting to ceiling and all components are working as designed at this time. Advised customer to turn up water temp and not to use double rinse aid. No water leaks present after service. Job complete.

Near S Union Ave, New Braunfels, TX 78130
Connor M.

Connor M.

WFE540H0ES0 whirlpool range Arrived on site to test unit for not baking. Found proper voltage but relay not engaging for bake. Confirmed bad bake relay. Replaced control and tested unit. Unit working proeprly.

Near W Krueger St, Marion, TX 78124
Connor M.

Connor M.

ADB1400AGS1 Amanda dishwasher Arrived on site to test unit for not drying well. Found element working. Lots of plastic cups and plates. No issues found. Instruct on proper maintenance. No leaks detected.

Near Landing Ln, New Braunfels, TX 78130
Connor M.

Connor M.

AGR5330BAS3 Amanda range Arrived on site to test unit for gas smell when unit forst starts. Found complete blue flame no flame traveling from burner, full combustion. Instruct on incomplete at start up. Ordering door panel. Erica approved wed 25

Near Landing Ln, New Braunfels, TX 78130
Arthur B.

Arthur B.

WRF555SDFZ01 (French Door Refrigerator) - Arrived onsite to exchange RF door. Removed rusted RF door and installed new replacement. Reassembled. Customer satisfied with new replacement. All water connections were dry at time of service.

Near Mustang Creek Rd, Killeen, TX 76549
Arthur B.

Arthur B.

MVWC415EW2 (Top Load Washer) - Arrived onsite to install new agitator,bolt and dispenser. Removed defective parts and installed new replacements. Calibrated unit. Unit calibrated completely. No other issues found. All water connections were dry at time of service.

Near Lonesome Dove Dr, Killeen, TX 76549
Arthur B.

Arthur B.

MMV4205BAS (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating. Tested using mircrowave light. Found no lights coming on. Removed cabinet wrapper and removed magnetron,capactior and diode. Installed new replacements. Tested unit. Found magnetron will not come on. Unit will need also thermostat switch and transformer to complete repair. OF to R/S once authorization is given for addtional parts.

Near White Rock Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WDF330PAHB1 (Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking when draining. Removed drain pump and found twb that holds drain pump was broke off. Removed defective sump and motor and installed new replacement. Reassembled and tested unit. Unit fills,washes,drains and heats with no issues. No water leaks detected at time of service.

Near Lonesome Oak Dr, Temple, TX 76502
Mike G.

Mike G.

WRS325FDAM02, Arrived on site for LIGHTS FLICKERING INSIDE ON REF AND FRZR SIDE, checked unit and found that the main LED light control is bad replaced LED light control and checked unit after repair and all lights are now working checked unit for water leks and no leaks found at time of srv... Unit checked fine at this time....

Near S 1st St, Temple, TX 76504
Mike G.

Mike G.

WRS325FDAM02, Arrived on site for LIGHTS FLICKERING INSIDE ON REF AND FRZR SIDE, checked unit and found that the main LED light control is bad replaced LED light control and checked unit after repair and all lights are now working checked unit for water leks and no leaks found at time of srv... Unit checked fine at this time....

Near S 1st St, Temple, TX 76504
Connor M.

Connor M.

KRFF707ESS00 kitchenaid refrigerator Arrived on site to install thermistor harness. Found unit already defrosted. Replaced thermistor and secured it in proper location. Unit working properly, no leaks deteced.

Near Havenwood Blvd, New Braunfels, TX 78132
Connor M.

Connor M.

MZF34X16DW00 maytag freezer Arrived on site to test unit for tripping breaker. Found unit plugged into gfci. Tripping gfci not breaker. Instruct customer on replacing outlet or having it replaced. No leaks deteced.

Near Goodwin Ln, New Braunfels, TX 78130
Mike G.

Mike G.

WRS322FDAW04, Arrived on site for ice machine is not hooked up to the water but cust can hear it running checked unit and found that the icemaker is not turned off, turned off icemaker checked unit and found that the icemaker is now not trying to make ice checked unit for water leaks and no leaks found at time of srv.... Unit checkedmfine at this time....

Near Joe Lee Rd, Rogers, TX 76569
Mike G.

Mike G.

WRS322FDAW04, Arrived on site for ice machine is not hooked up to the water but cust can hear it running checked unit and found that the icemaker is not turned off, turned off icemaker checked unit and found that the icemaker is now not trying to make ice checked unit for water leaks and no leaks found at time of srv.... Unit checkedmfine at this time....

Near Joe Lee Rd, Rogers, TX 76569
Arthur B.

Arthur B.

WRF555SDFZ02 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator making loud vibrating noise when running. Tested compressor in test 04. Found copper lines rubbing on bottom panel. Adjusted copper lines and noise disappeared. No other issues found. All water connections were dry at time of service.

Near Big Timber, Temple, TX 76502
Arthur B.

Arthur B.

MFX2876DRM00 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue on french door refrigerator. When arrived, found RF section @ 22F,RC section @ 41F. Found small frost patterns on both evaporators. Found compressor hot to touch. Unit will need new compressor to address issue. Skyped SW and receoved R/V date of 10/24. All water connections were dry at time of service.

Near Co Rd 3300, Kempner, TX 76539
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer door not closing properly. Reinstalled door to LH swing. Door now closes/opens as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Cactus Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WTW4616FW1 (Top Load Washer) - Arrived onsite to complete front load washer repair. Removed motor,control,actuator and water valve. Installed all new replacements. Reassembled. Plug unit in. Caibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near W Kern Rd, Killeen, TX 76541
Thomas L.

Thomas L.

Arrived on site for no operation. Found that the start button on the control panel would not operate. Replaced control panel and tested unit all operations are normal water connections are dry.

Near Plateau Trail, Georgetown, TX 78626
Thomas L.

Thomas L.

Near Plateau Trail, Georgetown, TX 78626
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced water pump and control. Ran diagnostic checks and all OK. No water leaks present after service. Job complete.

Near TX-71, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced latch and striker. Ran calibration and test cycle and all checks ok. Job complete.

Near Perkins St, Bastrop, TX 78602
Arthur B.

Arthur B.

KRFF507EBL01 (French Door Refrigerator) - Arrived onsite for customer complaint of deli drawer not closing on french door refrigerator. Found RC evaporator froze up. Used steamer to removed all ice from evaporator. Repsitioned and secured thermistor to proper location. Reassembled. Deli drawer closes as intended. No other issues found. All water connections were dry at time of service.

Near Lago Vista Dr, Belton, TX 76513
Arthur B.

Arthur B.

KRFF507EBL01 (French Door Refrigerator) - Arrived onsite for customer complaint of deli drawer not closing on french door refrigerator. Found RC evaporator froze up. Used steamer to removed all ice from evaporator. Repsitioned and secured thermistor to proper location. Reassembled. Deli drawer closes as intended. No other issues found. All water connections were dry at time of service.

Near Lago Vista Dr, Belton, TX 76513
Leonardo C.

Leonardo C.

WDT720PADM3 dishwasher whirlpool not drying. Arrived on site to test unit for not drying. Test unit and found heater working correctly. Found customer not using jet dry to help dishes dry better. Adviced customer to use jet dry job complete no leaks present.

Near Yellow Jacket Ln, Austin, TX 78741
Arthur B.

Arthur B.

KFGD500ESS03 (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not maintaining heat in bottom oven. Tested unit @ 350F. Found oven will preheat to 350F but temperatures drops. Used meter and found temperatures drops to 280F and does not kick back on to heat back up. Unit will need control to address issue. Customr next available is Tuesday 10/24. No gas leaks found at time of service.

Near County Road 1756, Bend, TX 76824
Clif L.

Clif L.

Whirlpool dishwasher WDT780SAEM1. Arrived on site to replace drain hoses for dishwasher. Replaced both hoses and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Adirondack Summit Drive, Austin, TX 78738
Diego G.

Diego G.

Arrived on site. Replaced refrigerator door. All functions tested OK. No leaks present. Job complete

Near Lakebreeze Dr, Canyon Lake, TX 78133
Thomas L.

Thomas L.

Arrived on site as water dispenser in door was not working. Found that the water valve energizes but water will not pass through door. Water to the door. Found that the waterline in the door was frozen as the temperature was set for -3. Tried to open line with steam but stopped after about five minutes. Reset controls and customer will defrost unit. Water connections were dry.

Near Lucia Cir, Lakeway, TX 78738
Thomas L.

Thomas L.

Near Lucia Cir, Lakeway, TX 78738
Jerry C.

Jerry C.

NED4655EW1 Arrived to instal previously diagnosed and ordered parts. I removed the faulty wiring harness and installed the replacement. I tested the unit and it ran, heated and cycled as designed. Operational test good, no lint within cabinet area.

Near Washington Square Dr, Leander, TX 78641
Steve C.

Steve C.

Arrived on site to replace the evaporator cover and the main control due to the unit not cooling properly. Replaced all parts and tested the unit. Unit works properly and advise the customer to wait 24 hours for the unit to start freezing and cooling properly. All water connections were dry at the time of service.

Near La Paloma Loop West, Salado, TX 76571
Steve C.

Steve C.

Near La Paloma Loop West, Salado, TX 76571
Arthur B.

Arthur B.

WTW7300DW1 (Top Load Washer) - Arrived onsite for customer complaint of scraping noise and not washing properly. Removed washplate and fpund charm between washplate and basket. Removed obstruction and reattached washplate. Ran diagnostics and found no error codes. Spoke with WPL Techline Tibor SR#7720343492 and advised of findings. Advised unit is working as designed. Advised customer to call WPL customer care. No other issues found at this time. All water connections were dry at time of service.

Near Dennis St, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

Dishwasher whirlpool WDT970SAHZ0 making loud noise. Arrived on site to test unit for unit making loud noise. Test unit and found unit not getting water in. Checked the water valve under sink and found water closed to dishwasher. Open water valve on and test unit and unit test good no more loud noise. Job complete no leaks present

Near Chambray Ct, Austin, TX 78748
Leonardo C.

Leonardo C.

Near White Eagle Rd, Austin, TX 78748
Steve C.

Steve C.

Arrived on site for the unit is going out of balance on every load. Found the suspension rods are bent and the springs are worn out. Replaced the damper kit and releveled the unit. Unit works properly and all water connections were dry at the time of service.

Near Judge King Dr, Jarrell, TX 76537
Arthur B.

Arthur B.

UMV1160CB3 (OTR Microwave) - Arrived onsite to install heating parts to OTR microwave from prior tech’s diagnosis. Uninstalled unit from above range. Removed transformer,magnetron,capcitor and diode. Installed new replacements. Reinstalled unit back above range and tested with 1 cup of water @ 2mins. Water was boiling when completed. No other issues found.

Near Vanguard Ln, Killeen, TX 76549
Arthur B.

Arthur B.

RY160LXTQ02 (Slide In Range) - Arrived onsite for customer complaint of slide in range bake element shorted and no control oven functions. Found element shorted in the rear corner amd control relay burnt. Will need new control and bake element to complete repair. OF to R/S. No other issues found.

Near Cedarview Dr, Killeen, TX 76543
Mike C.

Mike C.

Kitchen Aid Microwave KHMS2050SSS2 Arrived to find display on door turning off and on. Found door bad on unit. Installed new door and checked operation, checked good. MW160 $159.99 - Door covered under 10year

Near Prairie Creek Trl, Georgetown, TX 78633
Mike C.

Mike C.

Near Prairie Creek Trail, Georgetown, TX 78633
Mike C.

Mike C.

Near Prairie Creek Trail, Georgetown, TX 78633
Mike C.

Mike C.

Near Prairie Creek Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

WRF555SDFZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of no water dispensing out of front. Removed dispenser supply line and found ice built up in line. Removed ice build up. Reattached line and flushed system. Water now dispenses with no issues. All water connections were dry at time of service.

Near Suellen Ln, Killeen, TX 76542
Clif L.

Clif L.

Kitchenaid refrigerator KRFC300ESS01. Arrived on site to diagnose a refrigerator that is making an unusual noise when cycling. Tested unit and found out of balance condenserfan motor causing abnormal vibrations in unit. Removed condenser fan motor and rebalanced it. Reinstalled fan motor and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Astoria Dr, Bee Cave, TX 78738
Clif L.

Clif L.

Kitchenaid ice machine KUIC18PNZS0. Arrived on site to diagnose and ice fishing that is over producing ice. Tested unit and found bin thermostat out of range. Replaced bin thermostat and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Swiss Alps Ct, Austin, TX 78738
Arthur B.

Arthur B.

WRF736SDAM14 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice prodcution in french door refrigerator. Ran test 056 and found error code E2. Found icemaker stripper not turning. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Bella Charca Parkway, Nolanville, TX 76559
Thomas L.

Thomas L.

Arrived on site or water leaking in the upper section of the freezer compartment. Removed and replaced leaking icemaker. New icemaker cycle properly and all water connections were dry.

Near Deer Lick St, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Arrived on site or water leaking in the upper section of the freezer compartment. Removed and replaced leaking icemaker. New icemaker cycle properly and all water connections were dry.

Near Deer Lick St, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Near Deer Lick St, Meadowlakes, TX 78654
Mike C.

Mike C.

Whirlpool dishwasher WDT720PADM3 Arrived to install new sump and motor. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Paola Cove, Round Rock, TX 78665
Clif L.

Clif L.

Whirlpool dishwasher WDF520PADM7. Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit through diagnostics and found no error codes or failures to the heating system. Found no rinse agent in the dispenser at time of service. Advised homeowner on proper water temperatures and that usage of rinse agent is absolutely necessary for proper drying. Also advised homeowner due to majority of plastic dishes in the unit and the way plastic transmits heat, that her dishes will not dry as well as glass or ceramic dishes. No repairs necessary at this time and no water leaks were found at time of service.

Near Diamond Point Drive, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WRF767SDEM01 (French Door Refrigerator) - Arrived onsite for customer complaint of bottom drawer in RF section making clicking noise. Found RH side of shelf has came off track on the rail. Adjust shelve so that it is properly secured. Shevling now opens/closes properly. No other issues found. All water connections were dry at time of service.

Near Citrine Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WRX988SIBM01 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of RH door switch on french door refrigerator will not come on. Removed door switch and found harness was encased in foam. Clear foam and harness and installed new door switch. Door light now comes on as intended. No other issues found. All water connections were dry at time of service.

Near E Stagecoach Rd, Killeen, TX 76542
Clif L.

Clif L.

Kitchenaid ice machine KUIC15PHZS0. Arrived on site to diagnose an ice machine that will not produce ice. Found no water entering reservoir during fill cycle due to faulty filter. Installed new filter homeowner provided and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Bissett Ct, Austin, TX 78738
Mike G.

Mike G.

WDF330PAHB1, Arrived on site for unit leaking when draining, checked unit and found that the unit is leaking from drain pump when is use removed drain pump and found seal on drain pump is bad replaced drain pump and checked unit for water leaks and no leaks found at this time of srv...

Near Lonesome Oak Dr, Temple, TX 76502
Mike G.

Mike G.

WDF330PAHB1, Arrived on site for unit leaking when draining, checked unit and found that the unit is leaking from drain pump when is use removed drain pump and found seal on drain pump is bad replaced drain pump and checked unit for water leaks and no leaks found at this time of srv...

Near Lonesome Oak Dr, Temple, TX 76502
Mike G.

Mike G.

WMH31017FS0, Arrived on site for Issue with the latch. When the door is open it says it's closed but when the door is closed, checked unit and found that door switches are bad replaced all 3 door switches and interlock checked unit after repair and unit checked fine and is heatting ....

Near Wood Creek Dr, Temple, TX 76502
Mike G.

Mike G.

WMH31017FS0, Arrived on site for Issue with the latch. When the door is open it says it's closed but when the door is closed, checked unit and found that door switches are bad replaced all 3 door switches and interlock checked unit after repair and unit checked fine and is heatting ....

Near Wood Creek Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for no operation. Tested unit and found no operation. Outlet for unit had power. Found loose common wire in unit junction box. Tested unit and all operatiins were normal and all water connections dry. New open home.

Near Vista Portola Loop, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no operation. Tested unit and found no operation. Outlet for unit had power. Found loose common wire in unit junction box. Tested unit and all operatiins were normal and all water connections dry. New open home.

Near Barlow Dr, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Near Vista Portola Loop, Georgetown, TX 78628
Mike C.

Mike C.

Whirlpool dishwasher WDT780SAEM2 Arrived to check unit for filling with water on its own. Put unit into diagnostics and found no error codes. Checked operation of fill valve and found it to check good. Ran unit through a automatic diagnostics cycle and found unit to function properly. Checked drain loop at garbage disposal and found a y connection breaching the drain line with a RO system discharge line. Advised customer that RO system must not breach dishwasher drain line. No water leaks were found on unit.

Near Spanish Dove Ct, Georgetown, TX 78628
Mike G.

Mike G.

WFW92HEFW0, Arrived on site for UNIT HAD ERROR CODE OF E1-WHEN UNIT STARTED IT QUIT RIGHT AWAY-WAS ABLE TO GET IT GOING AGAIN some of the cycles now, like delicates are getting set as 8 hours on its own, checked unit and found F1E1 ACU ERROR Memory is corrupted or another ACU failure has occurred. Possible Causes • Check the electrical outlet for damage. • A power surge/drop may have caused this problem. Unplug or disconnect washer. Verify power at outlet (voltage, polarity, grounding, and dedicated circuit). Reconnect power and retest. Cleared out code and checked power out and found it to be rest unit and retested unit 2 times and unit ran all test fine each time checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time....

Near S Pea Ridge Rd, Temple, TX 76502
Mike G.

Mike G.

WFW92HEFW0, Arrived on site for UNIT HAD ERROR CODE OF E1-WHEN UNIT STARTED IT QUIT RIGHT AWAY-WAS ABLE TO GET IT GOING AGAIN some of the cycles now, like delicates are getting set as 8 hours on its own, checked unit and found F1E1 ACU ERROR Memory is corrupted or another ACU failure has occurred. Possible Causes • Check the electrical outlet for damage. • A power surge/drop may have caused this problem. Unplug or disconnect washer. Verify power at outlet (voltage, polarity, grounding, and dedicated circuit). Reconnect power and retest. Cleared out code and checked power out and found it to be rest unit and retested unit 2 times and unit ran all test fine each time checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time....

Near S Pea Ridge Rd, Temple, TX 76502
Arthur B.

Arthur B.

WRV986FDEM01 (Four Door French Door Refrigerator) - Arrived onsite for customer complaint of RF door not closing on french door style refrigerator. Found RH side of door warped causing door not to close properly. Unit will need new RF door to complete repair. Advised door to take 6-8 weeks for delivery. OF to R/S once door arrives. All water connections were dry at time of service.

Near Steamboat Springs Dr, Killeen, TX 76542
Clif L.

Clif L.

Kitchenaid trash compactor KUCS03FTSS3. Arrived on site to replace upper limit switch for trash compactor. Replaced switch and tested unit. Found all is functioning properly at this time.

Near La Barzola Bend, Austin, TX 78738
Arthur B.

Arthur B.

MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer agitator dispenser keep coming off in spin cycle. Found top of agitator cracked and dispenser cup cracked as well. Will need new dispener and return with agitator. Skyped SW and R/V date scheduled for Thursday 10/19. All water connections were dry at time of service.

Near Lonesome Dove Dr, Killeen, TX 76549
Clif L.

Clif L.

Kitchenaid refrigerator KBSD608ESS01. Arrived on site to diagnose a refrigerator that will not dispense ice. Found dispenser motor not mounted from the factory. Mounted motor properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Syrah Cir, Lakeway, TX 78738
Clif L.

Clif L.

Kitchenaid refrigerator KBSN602ESS01. Arrived on site to replace main control for refrigerator. Replaced control and tested unit. Found temps instantly changed to show correct temperatures and all is working properly at this time. No leaks were found at time of service.

Near Camwood Trail, The Hills, TX 78738
Clif L.

Clif L.

Kitchenaid refrigerator KBSN602ESS01. Arrived on site to replace main control for refrigerator. Replaced control and tested unit. Found temps instantly changed to show correct temperatures and all is working properly at this time. No leaks were found at time of service.

Near Camwood Trail, The Hills, TX 78738
Arthur B.

Arthur B.

WFE520S0FS0 (Freestanding Range) - Arrived on site for customer complaint of freestanding range oven light not turning on. Found faulty light socket assembly. Remove light socket assembly installed new replacement. Tested light light now turns on and off as intended. No other issues at this time.

Near Traci Dr, Copperas Cove, TX 76522
Daniel  A.

Daniel A.

WRX988SIBM03 Excessive ice hitting freezer evaporator fan motor. Unit not defrosting properly causing excessive moisture to accumulare around fan motor vremoved excessive. Replaced fan motor/thermistor/bimetal assy. Repositioned bimetal on suction line. Normal operation after service

Near Shawanee Pass St, San Antonio, TX 78260
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced complete grid cutter. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Union Chapel Rd, Cedar Creek, TX 78612
Mike C.

Mike C.

Maytag washer MVWB765FW0 Arrived to check unit for LF error code. Put unit into diagnostics and checked hot and cold inlet valve and found no water getting into unit. Installed new water inlet valve and checked operation, checked good. Checked unit for any leaks and none were found.

Near Riverview Dr, Georgetown, TX 78628
Daniel  A.

Daniel A.

WDT970SAHZ0 leaking water from under unit. Leaking from inlet hose from supply to valve fitting. Tightened and verified correct torque for supply line. No leaks detected after service. Ran wash cycle. Normal operation after service

Near Lariat Dr, Bulverde, TX 78163
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced complete grid cutter. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mt Olive Rd, Cedar Creek, TX 78612
Arthur B.

Arthur B.

WTW7300DW0 (Top Load Washer) - Arrived onsite for customer complaints of top load washer leaving fabric softener residue on clothing. Found dispenser drawer clogged with old softener. Cleaned dispenser with hot water to rid of residue. Reinstalled. Found no other issues at this time.

Near Maplewood Dr, Harker Heights, TX 76548
Clif L.

Clif L.

Whirlpool dishwasher WDT920SADM2. Arrived on site to diagnose a dishwasher with install issues. Found mounting screws were placed too colse to edge of cabinet and have split wood and come out. Move dishwasher forward to provide more secure mounting area and installed mounting screws. Tested unit and found all is working properly at this time. No leaks were found at time of service.

Near Cut Plains Trail, Austin, TX 78726
Arthur B.

Arthur B.

WMH53520CS6 (OTR Microwave) - Arrived onsite to install parts to OTR micowave. Removed 3 way switch and N/O switch. Installed new replacements along with upper interlock. Reassembled and tested unit. Found unit will heat but cooling fan not coming on. Also found cavity light not coming on. Ordering control,cooling fan motor and cavity bulb to complete repair. OF to R/S.

Near Moonstone Dr, Jarrell, TX 76537
Carlos G.

Carlos G.

Arrived on site and checked the unit for not filling up with enough water issue. Ran diagnostics and found an F9E2 error code. Checked further into error code and found customer is not using "he" detergent. Advised customer on type of soap to use and how to operate machine properly. No water leaks present after service. Job complete.

Near US Highway 183 S, Buda, TX 78610
Mike G.

Mike G.

WED8000DW3, Arrived on site for unit not stating checked unit and found that the motor is bad replaced motor and checked and cleand out all lent found from unit and tested unit and unit is now starting and heating unit checked fine at this time....

Near Ash Ln, Temple, TX 76502
Mike G.

Mike G.

WED8000DW3, Arrived on site for unit not stating checked unit and found that the motor is bad replaced motor and checked and cleand out all lent found from unit and tested unit and unit is now starting and heating unit checked fine at this time....

Near Ash Ln, Temple, TX 76502
Arthur B.

Arthur B.

MFI2569VEQ1 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool on french door refrigerator. Found no entries can be made to control from UI. Unit has failed main control. P&L are as follows;WPW10310240 (Control Board) $236.43RF160 $199.99. Subtotal: 436.42 plus taxes. Skyped PARTS and received R/V for 10/19 per SW. Collcted SVC call fee of $108.24 today. Remainder owed when completed. All water connections were dry at time of service.

Near Rio Leon Cove, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool microwave WMH31017FB0 Arrived to find when opening the door, the interior light flickers or would not come on and unit not starting a cook cycle. Found door switches and bottom interlock bad. Installed new switches and bottom interlock and checked operation, checked good.

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WRT311FZDW00 (Top Mount Refrigerator) - Arrived onsite to install new compressor on top mount refrigerator from prior visit’s diagnosis. Evacuated system. Removed defective compressor. Installed new compressor using braising method. Vaccummed sealed system down to -25psi. Charged system with 4.9oz of R134a refrigerant. Powered up unit. Good frost pattern began forming on evaporator. Low side pressure @1psi, high side @140psi. No other issues found at this time. No water conncted to unit at time of service.

Near Farhills Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WMH73521CS5 (OTR Microwave) - Arrived onsite for customer complaint of door not closing on OTR microwave. Found bottom interlock in the closed position. Removed console cover and disengaged bottom interlock. Reassembled. Tested unit. Unit now opens/closes properly. Tested with 1 cup of water @ 2 mins. Water was boiling when completed. No other issues found.

Near Farhills Dr, Killeen, TX 76549
Clif L.

Clif L.

Maytag washer MVWC565FW0. Arrived on site to diagnose a washer that is shaking during spin. Tested unit and found no mechanical failures at this time. Advised homeowner on proper loading procedures and best cycles to use for best performance, and to prevent out of balance issues. No repairs needed at this time and no water leaks were found at time of service.

Near Vista View Trail, Spicewood, TX 78669
Arthur B.

Arthur B.

MZF34X16DW01 (Upright Freezer) - Arrived to install door seal to freezer from prior visit’s diagnosis. Removed door seal and installed new replacement. Door now seats well to cabinet. Unit has no water connections at time of service.

Near Greyfriar Dr, Killeen, TX 76542
Mike C.

Mike C.

Whirlpool Refrigerator WRX988SIBM01 Arrived to check unit for warm temps in the freezer. Upon arrival I found freezer temp at 2 degrees and fresh food at 36. Customer showed me pictures of a thermometer in the freezer that shows it getting to 10 degrees and one time it totally defrosted everything in the freezer. Checked thirmister readings in diagnostics and they checked good. Unit will need a new control to correct adaptive defrost issue. Installed new control and checked operation, checked good. Checked unit for any leaks and none were found.

Near Cool Spring Way, Georgetown, TX 78633
Clif L.

Clif L.

Kitchenaid refrigerator KRSC503ESS00. Arrived on site to diagnose a refrigerator with a no ice condition. Found ice build up under ice bin causing bail arm for icemaker to contact bin and register it is full of ice when it is not. Removed ice build up and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near McGloin Trail, Austin, TX 78738
Arthur B.

Arthur B.

WOD51EC0AB01 (Wall Oven) - Arrived onsite for customer complaint of wall oven not powering on after self clean. Removed control panel and found thermal fuse blown. P&L are as follows;WPW10545291 (Thermal Fuse) $29.97,WO380 $159.99. Subtotal 189.96 plus taxes. Removed blown fuse and installed new replacement. Reassembled and powere up unit. Unit powered up. Tested both upper and lower ovens. Both heats as intended. No other issues found.

Near Castleton Dr, Killeen, TX 76542
Arthur B.

Arthur B.

ED5VHEXVQ04 (SxS Refrigerator) - Arrived onsite for customer complaint of intermitten cooling on SxS refrigerator. Removed control box and found thermostat shorted. P&L are as follows; WP2198202 $97.14, RF200 $179.99. Total $299.99 with taxes. Removed faulty thermostat and installed new replacement. Reassmbled. No other issues found. All water connections were dry at time of service.

Near Castleton Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

KitchenAid venthood. Making loud noise.

Near Brianna Maribela Ct, Austin, TX 78717
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced pump and motor assembly. Ran test cycle and all checks ok now. No leaks present after service. Job complete.

Near Delwood Dr, Austin, TX 78723
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE254ESS2 Arrived to install new inner door. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Naranjo Dr, Georgetown, TX 78628
Mike G.

Mike G.

WRF535SMBM00, Arrived on site for unit not making ice checked unit and found that the heating element on icemaker is bad unit will need icemaker replaced, replaced icemaker and checked unit and unit iceamker is now working checked unit and chdked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...

Near Starlight Dr, Temple, TX 76502
Mike G.

Mike G.

WRF535SMBM00, Arrived on site for unit not making ice checked unit and found that the heating element on icemaker is bad unit will need icemaker replaced, replaced icemaker and checked unit and unit iceamker is now working checked unit and chdked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...

Near Starlight Dr, Temple, TX 76502
Mike G.

Mike G.

Near Starlight Dr, Temple, TX 76502
Mike G.

Mike G.

Near Starlight Dr, Temple, TX 76502
Clif L.

Clif L.

Kitchenaid refrigerator KSSC48QTS02. Arrived on site to diagnose a refrigerator that is building frost around the ice dispenser. When I arrived at home found no failures to unit and homeowner advised me issue resolved itself after they place the appointment. Tested all functions of unit and found out early cause through dispenser and no failures to icemaker system. Advised homeowner ice may have been lodged in the ice door and prevented it from closing properly causing a temporary air leak and frosting. No repairs necessary at this time. No water leaks were found at time of service.

Near Myrtle Beach Dr, Austin, TX 78738
Mike C.

Mike C.

Whirlpool Refrigerator WRF767SDEM01 Arrived to check unit for warm temps in the fresh food section. Found the evaporator in fresh food section completely frozen over due to a bad thirmister. Installed new thirmister and checked operation, checked good. Checked unit for any leaks and none were found. Filter $51.49

Near Co Rd 126, Georgetown, TX 78626
Mike G.

Mike G.

MEDC215EW1, Arrived on site for ON INSIDE OF THE DRUM THERE ARE 2 SPOTS WHERE ITS FLAKING OFF//ONE IS DISCOLORED THE OTHER IS FLAKYchecked unit and found that the pant is coming off of drum and needs to be replaced, replaced drum and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow and is heating unit checked fine at this time....

Near Industrial Park Rd, Belton, TX 76513
Mike G.

Mike G.

MEDC215EW1, Arrived on site for ON INSIDE OF THE DRUM THERE ARE 2 SPOTS WHERE ITS FLAKING OFF//ONE IS DISCOLORED THE OTHER IS FLAKYchecked unit and found that the pant is coming off of drum and needs to be replaced, replaced drum and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow and is heating unit checked fine at this time....

Near Industrial Park Rd, Belton, TX 76513
Arthur B.

Arthur B.

ED5VHEXVQ04 (SxS Refrigerator) - Arrived onsite for customer complaint of intermitten cooling on SxS refrigerator. Removed control box and found thermostat shorted. P&L are as follows; WP2198202 $97.14, RF200 $179.99. Total $299.99 with taxes. Removed faulty thermostat and installed new replacement. Reassmbled. No other issues found. All water connections were dry at time of service.

Near Sevilla Dr, Georgetown, TX 78628
Chase S.

Chase S.

wmh73521cs6 arrived on site to check microwave for lower light not turning off. Found constant voltage to light socket. Exposed control and inspected all connectors and wiring. Will need to replace faulty control to repair microwave.

Near Co Rd 110, Round Rock, TX 78665
Jerry C.

Jerry C.

WDT720PADM2 Arrived to inspect door falling. I found the left hinge bushing missing and the insulation was bunched into the hinge and the spring, causing binding issues. I corrected the insulation issue and installed the bushings. Operational test good, no leaks observed during service.

Near Tessera Pkwy, Marble Falls, TX 78654
Arthur B.

Arthur B.

WRX988SIBM03 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of icemaker making ice slowly. Tested inside RF sectiom temperature and found section @ 6F. Ran service diagnostic test 056 and found error E5 (Timed Ice). Ran icebox fan. Found icebox fan will not ramp up to speed. Ordering new facia and icebox fan. R/S customer for 10/18. All water connection were dry at time of service.

Near Granbury Cove, Temple, TX 76502
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found piece of tape in Exhaust motor. Removed tape ran unit all functions tested OK. No leaks present. Job complete.

Near Field Corn Ln, San Marcos, TX 78666
Connor M.

Connor M.

WFW75HEFW0 whirlpool washer Arrived on site to test unit for turning off. Found unit would shut off one or two seconds after being powered on. Was able to enter diagnostics and running check cycle with no issues. Determined this was an error in logic. Replaced ccu and tested unit. Unit working proeprly, no leaks detected. No lbh due to new apartment.

Near Old Bee Cave Rd, Austin, TX 78735
Connor M.

Connor M.

WFW75HEFW0 whirlpool washer Arrived on site to test unit for not draining with error code. Found pump powering on but not moving water. Checked filter, found no blockage. Replaced pump and tested unit. Unit working proeprly, no leaks detected.

Near W William Cannon Dr, Austin, TX 78735
Arthur B.

Arthur B.

RED4516FW0 (Dryer) - Arrived onsite for dryer not starting. Removed cord cover and and checked incoming voltage. Found no voltage. Removed plug from wall. Found plug burnt to being miswired. Advised customer that maintenance must check over. Breaker is off at this time. Dryer vent and lint trap was clean of lint at time of service.

Near Country Ln Dr, Temple, TX 76504
Arthur B.

Arthur B.

WRF992FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator leaking water in RC section and making loud humming noise. Found when arrived, customer had defrosted unit for over 2 days. Found water filter was not fully secure. Secured filter. Tested water. Found no leaks. Advised customer that noise was from evaporator fan scraping ice. Checked unit for firmware version. Unit is on updated firmware. Customer has already defrosted unit. Unit now runs quietly as intended. No other issues found at this time. All water connections were dry at time of service.

Near Canyon Ridge Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

KitchenAid dishwasher model #KDTE204ESS4.

Near Spanish Mustang Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

WRX988SIBM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator icemaker not making ice. Ran service test 056 and received error code E2. Ran test 057 to harvest. Was able to free up ice motor and icemaker harvested successfully. Reset computer by power cycling. Ran test 045 to fill icemaker. No other issues found. All water connections were dry at time of service. Collected RF110 $139.99 plus taxes.

Near Twin Ridge Ct, Belton, TX 76513
Mike C.

Mike C.

Whirlpool Oven WOS51EC0AS01 Arrived to install new thermal fuse on unit. Checked operation and found unit not heating. Removed unit and found the TOD is bad. Installed new TOD and checked operation, checked good. TOD $67.84 - Fuse $32.86 - Labor and Service charge $169.99

Near Camino Alameda, Leander, TX 78641
Connor M.

Connor M.

WTW4816FW1 whirlpool washer Arrived on site to test unit for intermitent failure during cycle. No error codes found. Replaced control and tested unit. Found no power to board after plugging unit back in. Found voltage at outlet correct. Confirmed bad plug. Slightly bent prongs on plug and unit is now working. Instruct on replacing outlet. No leaks detected.

Near Brecourt Manor Way, Austin, TX 78739
Connor M.

Connor M.

WRF993FIFM00 whirlpool refrigerator 7720299301 file number arrived on site to test both icemakers for not working. Called techline and found failed ui and failed freezer icemaker. Will need both for return. Cali approved thrusday 19

Near Harlow Dr, Austin, TX 78739
Carlos G.

Carlos G.

Arrived on site and checked the unit for grinding noise issue. Ran diagnostic testing and found a faulty diffuser. Office to order part and reschedule.

Near Dwight Eisenhower St, Manor, TX 78653
Clif L.

Clif L.

Jennair cooktop JIC4430XS00. Arrived on site to diagnose a cooktop that is giving error codes and not operating. Found at 47 era code for right side burners. This is due to shortage module and display control boards. Replaced both module and display control and tested unit. Found all is functioning properly at this time.

Near Loomis Dr, Austin, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for loud noise during spin. Checked components and found the gearcase bearing bad, cam is worn and slips, and actuator not shifting properly. Normal wear and tear. Office to get Autho if needed and reschedule customer. Allow 2 hours.

Near Jamie Dr, Manor, TX 78653
Arthur B.

Arthur B.

WTW8000BW0 (Top Load Washer) - Arrived onsite for customer complaint of loud rubbing noise when agtating. Removed rotor and found uneven wear and loose bolt. Installed new replacement. Rotated tub manually and could hear grinding. Removed rotor and inspected stator. Found stator has a high spot. Will need stator as well. R/S for 10/18. All water connections were dry at time of service.

Near Heritage Ln, Belton, TX 76513
Connor M.

Connor M.

WTW5000DW01 whirlpool washer Arrived on site to test unit for moving too much during spin. Found shaft on gearcase bent. Will need gearcase. Also found open winding on motor. Ordering both for return. Please allow 2 hours for safe repair.

Near Spanish Trails Blvd, Buda, TX 78610
Arthur B.

Arthur B.

KFIS25XVMS6 (French Door Refrigerator) - Arrived onsite for customer complaint of water leaking from bottom of unit. Found unit has old style drain tube. Removed RF shelving and removed sheet of ice. Used steamer to clear drain channel. Removed back unit cover and removed old style drain tube. Installed updated new replacement. Reassembled. Water flows as intedned. No other issues found. All water connections were dry at time of service.

Near TX-95, Holland, TX 76534
Mike C.

Mike C.

Whirlpool Range WFG505M0BS3 Arrived to check unit for temperature issues. Set unit to 350 and found temperature to average out to 360. Calibrated unit down 10 degrees and found unit to check good.

Near Lion Dr, Leander, TX 78641
Arthur B.

Arthur B.

KODE500ESS00 (Double Wall Oven) - Arrived onsite for customer complaint of double wall oven making whisling noise when cooling down. When arrived, unit was already preheated. Turned heating off. Was unable to replicate noise. Tested on covection as well. No whislin noise found. All works as intended.

Near Co Rd 106, Lampasas, TX 76550
Arthur B.

Arthur B.

KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of no cooling issue in RC section of french door refrigerator. Removed shelves and found RC evaporator all iced over. Removed cover and used steamer to remove all ice. Repositioned evaporator thermistor to proper location. Secured with zip tie. Reassembled. Tested unit. Good frost pattern and air flow on evaporator. No other issues found. All water connections were dry at time of service.

Near Co Rd 106, Lampasas, TX 76550
Jonathan  S.

Jonathan S.

Amana dryer model # NED4655E taking 2 or 3 cycles to dry clothes.

Near Wyoming Springs Dr, Round Rock, TX 78681
Connor M.

Connor M.

WRS322FDAM04 whirlpool Installed drawer. Unit working proeprly, no leaks detected.

Near Grandview Dr, San Marcos, TX 78666
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Arrived on site to test unit for ui issue. Found ui damaged. Replaced and teste dunit unit working properly. No lbh due to apartment being under construction. No leaks detected

Near Grandview Dr, San Marcos, TX 78666
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer lock clicking on and off. Tested unit. Confirmed the door latch clicking. Removed control and lid latch. Installd new replacement. Tested unit. Found same issue. Odering lod strike to address issues. R/S customer for 10/16. All water connections were dry at time of service.

Near Co Rd 3220, Kempner, TX 76539
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced all parts. Ran test cycle and all checks ok. Job complete.

Near Fayette St, Bastrop, TX 78602
Jerry C.

Jerry C.

KEBS207BSS00 Arrived to instal previously diagnosed and order parts. I removed and replaced the UI, control, sensors and fan and tested. The operation was much quieter and I advised the customer to use the unit and contact us if there are still temperature issues. I advised the customer to allow complete preheating prior to low moisture content or thin baked goods. Operational test good.

Near Pelican Bay Cove, Austin, TX 78732
Jerry C.

Jerry C.

KEBS207BSS00 Arrived to instal previously diagnosed and order parts. I removed and replaced the UI, control, sensors and fan and tested. The operation was much quieter and I advised the customer to use the unit and contact us if there are still temperature issues. I advised the customer to allow complete preheating prior to low moisture content or thin baked goods. Operational test good.

Near Pelican Bay Cove, Austin, TX 78732
Arthur B.

Arthur B.

WDF330PAHW0 (Dishwasher) - Arrived onsite to replace sump and motor to dishwasher from prior visit’s diagnosis. Removed defective sump and motor and installed new replacement. Reassembled. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Skidgel Ct, Fort Hood, TX 76544
Connor M.

Connor M.

MHWE201YW00 maytag washer Arrived on site to test unit for long fill error code. Found no issue with control. Will need airtrap, hose, and valves to repair. Chase approved monday return.

Near Harlow Dr, Austin, TX 78739
Arthur B.

Arthur B.

WZF34X16DW00 (Upright Freezer) - Arrived onsite for customer complaint of upright freezer not cooling. Checked pressures and found -25psi low side and 120psi high side. Evacuated system and removed evaporator. Found capillary side restricted with solder. Installed new evaporator and vaccummed system down to -25psi. Charged unit with 3.5oz of R134a refrigerant. Powered unit up and checked for frost pattern. Found frost pattern will form and then decipate away. After 3-5 minutes, frost pattern will form again and go away. Called WPL Techline Robert 12:23 EST and stated that there is a floating restriction on the capillary tube and heat exchange. System is down at time of call. Will need to call back to document findings and SR number. Unit is disconnected at this time.

Near E Stagecoach Rd, Killeen, TX 76542
Mike C.

Mike C.

Whirlpool dishwasher WDF560SAFM2 Arrived to check unit for poor drying performance. Put unit into diagnostics and found no error codes. Ran a automatic diagnostics cycle and found heating element to come on at end of cycle. Found customer is using a off brand rinse aid and using the 1 hour wash cycle which only runs the heating element for 15 minuets. Instructed customer on the use of a name brand rinse aid like Jet dry and different cycles to help with the drying process. Unit checks good with no water leaks.

Near Stetson Trl, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice conndition. Rmoved icemaker cover and found jammed cube in icemaker. Removed cube. Unit finished cycle. Customer to allow approx 3 hours to start cycling. Connections were dry

Near Redden Cove, Cedar Park, TX 78613
Thomas L.

Thomas L.

Near Redden Cove, Cedar Park, TX 78613
Mike C.

Mike C.

Kitchen Aid Refrigerator KRFC704FSS00 Arrived to check unit for slow ice production. Checked for any ice buildup on the fresh food evaporator and found none. Put unit into diagnostics and found ice maker thirmister out of range. Installed new ice maker and checked operation, checked good. Checked unit for any leaks and none were found.

Near Lone Star Dr, Georgetown, TX 78633
Connor M.

Connor M.

WDTA50SAHZ0 whirlpool dishwasher Arrived on site to test unit for upper rack stop issues. Found stop not staying attached. Replaced and instruct on proper maintenance. No leaks detected.

Near Janabyrd Ln, Austin, TX 78749
Connor M.

Connor M.

WTW5000DW0 whirlpool washer Arrived on site to test unit for thumping noise and going off balance. Found unit level and dampers even. Ran load of towels until wet them jumped to highspeed spin. Unit performed as designed. No issues found. Thoroughly instructed customer on proper loading and washing habits. No leaks deteced.

Near Anacua Loop, Manchaca, TX 78652
Daniel  A.

Daniel A.

MEDC215EW1 Defectivevdryervdoor handle. Unable to open door replaced dryer handle. Instruct cust on venting/fire hazard. Nirmal,operation after service

Near Pesquera St, San Antonio, TX 78233
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked components and found a faulty control. Removed and replaced control. Ran calibration cycle. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Langtree Rd, Dale, TX 78616
Thomas L.

Thomas L.

Arrived on site for cooktop being loose. The actual cooktop is fine and workig properly at this time. The issue is that the builder did nit secure the product to the granite. Informed builder and he will correct issue.

Near Edson Ct, Leander, TX 78641
Thomas L.

Thomas L.

Near Grand Lake Pkwy, Leander, TX 78641
Mike C.

Mike C.

Amana Dishwasher ADB1400AGS1 Arrived to check unit for a water leak. Found unit leaking from water inlet valve. Installed new valve and checked operation, checked good. Checked unit for any leaks and none were found.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Kitchen Aid dishwasher model#KDTE104EBL4

Near Oak View, Round Rock, TX 78664

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