Service History 133 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS1

Near Austin, TX 78744

Matthew

Job Details: 02/02/2023

Arrived onsite to replace faulty parts. Replaced interlocks and switches. Tested unit and unit is functioning properly. Invited customer to test as well. Unit is functioning. Job complete

We serviced a

WHIRLPOOL WASHER

Model Mvwb765FW1

Near New Braunfels, TX 78130

Andrey

Job Details: 02/02/2023

"Arrived on site to test unit for no power, tested unit found control sending voltage but console unresponsive, replaced console unit powered on and is functioning properly,job complete.

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWP3

Near Austin, TX 78735

Scott

Job Details: 01/30/2023

"Arrived on site for dishwasher flashing sanitizer light . Ran diagnostics got 3-2, 6-6, 7-1,7-2, . Tested and found sensor shorted out ,also caused a short on control. Replaced control and sensor . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Bastrop, TX 78602

Joe Z

Job Details: 01/30/2023

Arrived onsite to install previously ordered parts. Replaced drip pan and UI. Test drip pan by pouring water from far left side. Water drained correctly. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WGD75HEFW0

Near Austin, TX 78704

Wesley

Job Details: 01/30/2023

"Arrived onsite for repeat concern with gas smell in or around the dryer, unable to replicate symptom. Advised customer that the burner manifold could be installed which would replace all gas parts in the dryer, but unsure that the smell is caused by a leak from the dryer. Also advised customer on dryer design and use options. As the detected leak had only occurred once in 6 weeks since the prior analysis. No repair recommendation at this time.

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Georgetown, TX 78626

Cliff

Job Details: 01/30/2023

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Austin, TX 78746

Luis

Job Details: 01/30/2023

"Arrived on site for light issue. Per customer no lights in fresh food section and ui off,removed top panel tested switch working correctly,tightened hinge and spring screws tested door operation unit working as designed.

We serviced a

WHIRLPOOL DRYER

Model LEQ7030KQ1

Near Round Rock, TX 78664

Vincent

Job Details: 01/30/2023

Arrived on site to install parts previously diagnosed. Installed door switch and tested the unit unit is operating as designed. I also tested the airflow and I advise customer to get the vents clean professionally because there was poor airflow.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS1

Near Horseshoe Bay, TX 78657

David Z

Job Details: 01/30/2023

"Arrived on site to diagnose dishwasher leaking slightly from left hand side. Examined under unit and ran with toe kick off. Did not see any water trails around the sump or motors. Cleaned off door gasket, which had noticeable buildup on it. Continued to let unit run. Could not see any leaks, drops, or dampness around the door area. Tightened fill hose and clamp on drain hose. Advised if issue repeats we can replace the door seal, and to also put pans on the bottom rack in the back as well. Unit working fine at time of service. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Georgetown, TX 78628

Lou

Job Details: 01/30/2023

"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which was making a grinding noise during spin cycle. I placed the unit in diagnostics and manually tested spin and could hear the noise immediately. I tilted the unit back and found gearcase oil on the insulation and the rotor. I removed and replaced the gearcase, clutch, slider and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Georgetown, TX 78633

Lou

Job Details: 01/30/2023

"Arrived on site to inspect dishwasher leaking water from supply line. Upon further inspection, the customer had the unit toeplate removed and advised the water is leaking from the hose/valve connection? I turned the water on and placed the unit in diagnostics showing no error codes. Tested the unit and before the water valve came on, I found water dripping from the hose connector and as the water came on, the amount of water dripping increased (photo). Turned the unit off and drained the water. I removed and replaced the hose and retested and unit is operating as designed. No water leaks observed at the end of service (photo), job completed."

We serviced a

GE REFRIGERATOR

Model CYE23TSDCSS

Near Georgetown, TX 78633

Lou

Job Details: 01/30/2023

"Arrived on site to inspect refrigerator fan noises. Upon further inspection, the customer advised the unit fan is very loud. When I arrived, I found the unit in defrost mode so no fans, except the condenser fan, were on. I placed the unit in diagnostics and tested all fans and found the RC evap fan loud, but not as loud as the customer described. I removed and replaced the fan motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

GE DISHWASHER

Model GDT580SSF6SS

Near Georgetown, TX 78628

Lou

Job Details: 01/30/2023

"Arrived on site to inspect dishwasher not getting water. Upon further inspection, the customer advised the unit would get water, but it not washing the dishes and the detergent pod isnt getting dispensed. I placed the unit in diagnostics showing no error codes and tested. I found the motor is not coming on. All of the other components are operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Cedar Park, TX 78613

Paul

Job Details: 01/30/2023

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I found the drip pan straight and in good shape. The customer defrosted the unit a week prior and I found the upper half of the evaporator not defrosting and full of frost. I removed the frost from the evaporator, replaced the parts, and cleared and sealed the drain tube. I tested the unit and it is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model MVWB765Fw3

Near Austin, TX 78737

Kevin

Job Details: 01/30/2023

"Arrived on site and found control panel is unresponsive, washer will complete test 51 diagnostic properly. Attempted replacing control board and control panel and it is still doing the same issue this has no positive effect. All electronics on washer we need to be replaced including wiring and a door switch to correct issue.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Leander, TX 78641

Maurice R

Job Details: 01/30/2023

"Arrived on site for oven not heating correctly. On inspection found that the upper oven was -20?under set temperature, offset is 15? . The lover oven was 15? above set temperature offset -10? retested booth ovens and now they are within a few degrees of set temperature. Informed the customer to connect the ovens to the WiFi so they can get firmware upgrades."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS0

Near Austin, TX 78705

Luis

Job Details: 01/30/2023

"Arrived on site for no ice. Ran diagnostics no water flow entering pan,good voltage to valve,diagnosed a defective valve,replaced water valve,ran diagnostics good water flow,pumps working evaporator plate frosted up unit passed all other diagnostic test.

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Austin, TX 78703

Wesley

Job Details: 01/30/2023

Arrived onsite and found unit operating with failed latch unlock operation. Replaced latch and symptom unchanged. Unit is on a shelf and would need to be made accessible to further diagnose although control is likely at fault. Based on cost of repair and accessibility requirement customer is not interested in repair at this time.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Canyon Lake, TX 78132

Andrey

Job Details: 01/30/2023

"arrived on site to test unit for door not even, tested unit found doors not leveled, leveled unit, customer approved, unit is now functioning properly, job complete"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Elgin, TX 78621

Joe Z

Job Details: 01/30/2023

"Arrived onsite for oven not operating correctly and smells like gas leak. Upon arrival test unit and found oven burner lights partially, then eventually completely but smell like gas leaking. Inspected burner and ignitor. Ignitor appears to be too close to burner. Spaced ignitor slightly away from burner and test unit by preheating to 400. Unit pre heated and began cycling. Let unit cycle several times and burner is igniting correctly and no smell of gas . Also ran electronic gas sniffer and there is no leak present."

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS1

Near Jonestown, TX 78645

Maurice R

Job Details: 01/30/2023

Arrived on site for vent making noise. On inspection found that the fan had a broken fin. Replaced the fan and tested unit. The unit is working as designed.

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Elgin, TX 78621

Joe Z

Job Details: 01/30/2023

Arrived onsite for oven not operating. Upon arrival test unit and oven ignitor is not energizing. Test oven ignitor and is OL. Need to replace oven ignitor. Replaced oven ignitor W11176454. Test unit by preheating oven to 350. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Elgin, TX 78621

Joe Z

Job Details: 01/30/2023

Arrived onsite to install previously ordered parts. Replaced control W1156725. Test unit on automatic cycle and then on a quick cycle. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

JENN-AIR OVEN

Model JJW2830DP02

Near Wimberley, TX 78676

Andrew

Job Details: 01/30/2023

Arrived on site and replaced previously diagnosed console. Ran unit to 350 with no issues. Job complete.

We serviced a

KITCHENAID OVEN

Model KOCE507ESS11

Near Wimberley, TX 78676

Andrew

Job Details: 01/30/2023

Arrived on site to test unit for light and oven cooling fan not turning off. Found bake and broil element receiving a consistent 95vac. Bake and broil were warm to touch. Cycled power to unit and no change in voltage. Replaced control and found control now cycling through elements as designed. Light is now turning on and off with door opened/closed. Heated unit to 350 with no issues. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near San Marcos, TX 78666

Andrey

Job Details: 01/30/2023

"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found all components running properly, customer had a really old washer and was not aware that the unit needs to be leveled, leveled unit and explained to customer not to overload unit and not to under load due to unit can go off balance and cause cycle to end, ran rinse/spin cycle with no issues, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Buda, TX 78610

Andrey

Job Details: 01/30/2023

"Arrived on site to test unit for over filling with water, customer stated that water fills up in unit when its not in use, tested unit found unit does not have a drain loop and R/O system drain is connected to the dishwasher drain causing all water to back fill in unit, corrected issue, ran diagnostics, all coarse activating properly and water is draining properly, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Kyle, TX 78640

Andrey

Job Details: 01/30/2023

"Arrived on site to replace previously diagnosed console and UI, replaced parts, tested unit through diagnostics but water did not drain, unit had no drain loop and food from disposal clogged the drain hose, cleared drain hose and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Niederwald, TX 78640

Andrey

Job Details: 01/30/2023

"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, ran diagnostics cycle, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ6

Near Austin, TX 78745

Scott

Job Details: 01/30/2023

Arrived on site for surface light out . Found replay on control out . Replaced control and light is operating properly. No other issues found . Job complete

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78745

Scott

Job Details: 01/30/2023

Arrived on site for poor drying performance. Unit is taking multiple cycles to dry load . Ran temp and air flow meter . Found air flow restriction. Also found dryer pushed back too far and crushing hose . Informed maintenance dept to correct issue . No lint build up at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Austin, TX 78745

Scott

Job Details: 01/30/2023

"Arrived on site , replaced conrtol and harness . Ran diagnostics and calibration tests . All checked normal. No water leaks detected at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Bastrop, TX 78602

Joe Z

Job Details: 01/30/2023

Arrived onsite for oven not igniting. Upon arrival test unit and ignitor does not energize. Test the ignitor and is OL . Need to replace ignitor . Replaced ignitor W11176454 and test unit by preheating oven to 350 . Unit is operating as designed. No gas leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, TX 76542

Tyler

Job Details: 01/30/2023

Arrived on site for refrigerator leaking. Upon arrival confirmed issue issue. Found no cooling issues and unit had full ice bin. Found leak at water fill line connection at valve. Tighten connection and found no other leaks. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78704

Wesley

Job Details: 01/30/2023

Arrived onsite for refrigerator that had not been cooling and found frozen evap symptoms caused disconnected heater wire. Corrected by securing connection. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, TX 76542

Tyler

Job Details: 01/30/2023

Arrived on site for refrigerator needing previously diagnosed drip pan. Upon arrival installed required part. Found no leaks and unit working as designed. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Harker Heights, TX 76548

Tyler

Job Details: 01/30/2023

Arrived on site for washer showing f8e1 between final rinse and spin setting on random large cycles customer would select. Upon arrival confirmed issue and error in diagnostics. Found cause of low water error was due to drain drying into stand pipe to far and causing a siphon. After readjusting drain line I found unit working as designed with no water pressure failures or leaks. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Bastrop, TX 78602

Paul

Job Details: 01/30/2023

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I cut the condenser out and blew nitrogen thru the system to clean out as much oil as possible. I replaced the compressor, drier, suction tube, discharge tube, condenser, and added a access valve to the compressor. I installed a mounting bolt on the compressor for the drain pan. I vacuumed the system and charged it with 4.27 ozs or R134A refrigerant. I tested the unit and had a full frost pattern on the evaporator. I replaced the broken air duct and installed the evaporator cover. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Bastrop, TX 78602

Paul

Job Details: 01/30/2023

"Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the system charged and the compressor tripping the overload at 9 amps. I replaced the compressor, drier, and installed an access valve on the compressor. I vacuumed the system and charged it with 56 grams of R600. I tested the unit and found it cooling down and working as designed. There were no water leaks present at the time of service. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Hutto, TX 78634

Cliff

Job Details: 01/30/2023

Arrived on site to diagnose an oven that is not connecting to WIFI. Reset controls and set up wifi for customer. All is working properly at this time.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Austin, TX 78732

Luis

Job Details: 01/30/2023

"Arrived on site for no ice. Found unit not powering on diagnosed a defective external drain pump,removed unit from enclosure found drain tubing not secured with clamps,removed defective drain pump installed new pump added clamps to drain tubing ran water through system water entered pump and drained with no leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Austin, TX 78732

Luis

Job Details: 01/30/2023

"Arrived on site for no ice. Diagnosed a defective icemaker,ran harvest test on new icemaker passed ran fill test passed,checked ice box fan good strong air flow."

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Leander, TX 78645

Maurice R

Job Details: 01/30/2023

Arrived onsite for burner not igniting. On inspection found the front left burner would not ignite. I adjust the dual flame head and it is igniting now. Customer needed the front center flame adjusted down to a simmer. I adjusted to a simmer and the unit is operating as it was designed to do. No gas leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, TX 78634

Cliff

Job Details: 01/30/2023

Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Lago Vista, TX 78645

Maurice R

Job Details: 01/30/2023

Arrived onsite to install wiring harness. Installed the harness and tested the unit. The washer is operating as designed and no water leaks detected during service call.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Hutto, TX 78634

Cliff

Job Details: 01/30/2023

Arrived on site to diagnose a range with a damaged gasket. Found gasket torn on bottom and replaced gasket. All is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78626

Cliff

Job Details: 01/30/2023

Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Marble Falls, TX 78654

David Z

Job Details: 01/30/2023

"Arrived on site to diagnose refrigerator with ice building in freezer. Examined unit and found gap on right side of freezer door. Found one of the wheels was a tooth off, and causing the right side not to filly engage. Adjusted one tooth and tested. Verified both sides working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Round Rock, TX 78665

Vincent

Job Details: 01/30/2023

Arrived on site for washer not working properly. Inspected unit and work area. Entered diagnostics and retrieved error codes F2E1 F8E1. Inspected the water supply pressure and was good. I ran a diagnostics cycle and found that the cold water valve was taking to long to activate once it was on. I replaced valve and control because its possible the control was not reading properly. Tested unit and its now operating as designed. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS05

Near Pflugerville, TX 78660

Vincent

Job Details: 01/30/2023

"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was freezer drawer front piece was broken. Whirlpool had sent a new one to customer and I used that part and installed it. Unit is now installed properly after leveling unit. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Driftwood, TX 78619

Kevin

Job Details: 01/30/2023

"Arrived on site and found no power showing on control, Drain pump is showing 20.5 ohms resistance. Found power will return when power cord is moved at outlet. Used a different outlet and washer is working and will complete a diagnostic cycle, no further repair is needed at this time, job complete"

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Pflugerville, TX 78660

Vincent

Job Details: 01/30/2023

"Arrived on site for washer, inspected unit and work area. Installed parts ordered by previous tech. Tested unit and its now operating as designed. No leaks observed during service. Office will collect balance from customer. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Pflugerville, TX 78660

Vincent

Job Details: 01/30/2023

"Arrived on site for icemaker not working, inspected unit and work area. Customers complaint was icemaker not working at times. Tested icemaker and did not pass the harvest cycle. Replaced unit and it harvested just fine. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6036JSS2

Near Dripping Springs, TX 78620

Kevin

Job Details: 01/30/2023

"Arrived on site and inspected vent hood and found on the low setting lights appear to flicker. Spoke with tech line this is due to The incoming powers relationship to the LEDs. This is normal and cannot be changed or adjusted. Explained to builder, Job complete 7735612707"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Dripping Springs, TX 78620

Kevin

Job Details: 01/30/2023

"Arrived on site and found right front foot is missing a screw, after replacing it customer also has questions about bake burner location. Explained this is normal for this model there is no separation between Oven and lower broiler drawer. Job complete"

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Johnson City, TX 78636

Andrew

Job Details: 01/30/2023

Arrived we on site to test unit for draining issues. Customer stated they removed filter and cleared restriction. Verified unit was properly assembled. Ran diagnostics with no issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Johnson City, TX 78636

Andrew

Job Details: 01/30/2023

Arrived on site to inspect unit for door damage. Replaced right RC door and name plate. Unit working as designed. No leaks detected. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW3430IL00

Near Austin, TX 78738

Kevin

Job Details: 01/30/2023

"Arrived on site and replaced control panel diagnosed on previous visit, job complete"

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Johnson City, TX 78636

Andrew

Job Details: 01/30/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Granite Shoals, TX 78654

David Z

Job Details: 01/30/2023

"Arrived on site to diagnose noisy washer. Customer advised washer has gotten loud before, and sounds almost like gears clacking. Found noise is normal operational sound coming from the splutch assembly, however belt is slipping and making a squeal. Replaced belt and splutch. Ran unit in high speed spin and verified no further issues present, no gearcase leaks. Call complete."

We serviced a

JENN-AIR OVEN

Model JMC2430IL03

Near Marble Falls, TX 78654

David Z

Job Details: 01/30/2023

Arrived on site and installed new console and main control. Tested potato feature and verified proper operation for that. Checked preheat and was able to get proper cycling and temps. Could not duplicate the same issue as GC on last visit. Strongly suggest customer connect wifi to unit and make sure software is updated before any further repairs may be needed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Marble Falls, TX 78654

David Z

Job Details: 01/30/2023

"Arrived on site to diagnose washer that sometimes will not turn on. Customer says they will try and power it on and run, but sometimes it just stays unlit. They will unplug and shake it and can usually get it to come on. Removed console and tightened all pins and connectors / console. Could not duplicate afterwards. If issue continues to occurr, we can replace the control, Power cord and UI. At this time unit working as designed. CAll complete."

We serviced a

JENNAIR RANGE

Model JGRP436HL01

Near Horseshoe Bay, TX 78657

David Z

Job Details: 01/30/2023

Arrived on site to diagnose range that is shutting off after starting a preheat cycle. Ran unit several times and was not able to duplicate the failure. Checked error codes in diagnostic mode and found no errors present at all. Ran 2 complete preheat cycles with no issues. Unit working as designed at the time of service. Call complete.

We serviced a

AMANA OVEN

Model AGR5330BAS3

Near Pflugerville, TX 78660

Vincent

Job Details: 01/30/2023

"Arrived on site for range, inspected unit and work area. Customers complaint was after home inspector came said oven was not heating properly. I tested unit with my thermal coupler and unit was heating as designed by manufacturers specs. No leaks where observed during service. Job completed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Horseshoe Bay, TX 78657

David Z

Job Details: 01/30/2023

Arrived on site to diagnose dryer not heating. Examined unit and found no heat present. Checked voltages and verified good voltage and polarity. Checked safety devices and found high limit open. Replaced high limit and verified element is not grounding out. Tested unit and verified all working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Georgetown, TX 78628

Lou

Job Details: 01/30/2023

"Arrived on site to inspect refrigerator with frost built up in the freezer section. Upon further inspection, I found frost on the FC door left rail, around the FC light and on the evap cover which are signs of an air leak. I found the unit not level and when opening and closing the FC door, it was hard to push in. I disassembled the FC section and cleared the frost/ice and cleaned the FC compartment. Reassembled and applied manufacturer approved grease to the drawer rails. Leveled the unit and retested door operations and the unit is operating as designed. I demonstrated for the customer of proper door closing. No water leaks observed during service, job completed."

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Andice, TX 78628

Lou

Job Details: 01/30/2023

"Arrived on site to insect dryer not finishing cycle and drying clothes. Upon further inspection, the customer advised that they usually use the delicates, quick dry or regular selections and now theyre having to use the timed dry selection in order to get their clothing dry. Using my vent test kit, I tested airflow in the unit and it failed the first two tests with the vent attached at the back of the unit. The third test I performed with the vent removed and the unit passed. I recommended the customer have their vents cleaned. I attempted to place the unit in diagnostics and it failed every time. I removed and replaced the control panel and retested. Unit is operating as designed. I tested the unit in delicates and quick dry and tested the sensor and it is operating as designed. No lint observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Bee Cave, TX 78738

Kevin

Job Details: 01/30/2023

"Arrived on site and found apartment resident is not home. Set dishwasher into a diagnostic cycle and did not find any saved error codes, ran diagnostic cycle and everything is working properly and heating element is on at the end. Dispenser does not have any rinse aid in it and sample bottle is still present, after filling dispenser left apartment resident a note describing drying expectations And importance of rinse aid. Showed the video of element heating to apartment maintenance and also explained drying expectations. Sent video of element heating to KB/service management and documented with tech line. 7735615199"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Austin, TX 78704

Luis

Job Details: 01/30/2023

"Arrived on site for broken wire at harness,removed defective harness installed new harness reassembled unit powered unit on tested deli ui,unit working as designed"

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Manor, TX 78653

Matthew

Job Details: 01/30/2023

Arrived onsite for dust falling from unit. Upon arrival inspected unit. Found debris from installation was blowing out of the vent ports. Removed upper area and cleared debris. Ran unit again and is now functioning properly. Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, TX 78754

Matthew

Job Details: 01/30/2023

Arrived onsite to replace faulty wiring harness. Upon arrival inspected unit. Confirmed break in harness. Replaced harness. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78757

Matthew

Job Details: 01/30/2023

Arrived onsite to replace faulty console. Replaced console and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78723

Matthew

Job Details: 01/30/2023

Arrived onsite for washer with control issues and hose clamp failure. Replaced hose clamp with truckstock WP356138 . Powered unit and ran diagnostics. No stored error codes. Ran valve test to insure valve are operational. Valve working good. Ran normal wash cycle and unit completed without error. Unit is functioning properly. If symptoms persist recommend replacing UI. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near New Braunfels, TX 78130

Andrey

Job Details: 01/30/2023

"Arrived on site to test unit for not heat properly, tested unit found lower oven not calibrating properly, replaced thermostat calibrated unit, showed customer how to calibrate in the future, unit is now running as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near New Braunfels, TX 78130

Andrey

Job Details: 01/30/2023

"Arrived on site to replace previously diagnosed vent assembly and deflector, replaced parts, tested unit unit now running as designed, no leaks detected job complete"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Del Valle, TX 78617

Joe Z

Job Details: 01/30/2023

Arrived onsite for Grinding or Rubbing Noise. Upon arrival ran diagnostics and there are no saved error codes. Ran an automatic cycle and there are no saved error codes. Ran manual test to test all components and all components are operating correctly. Ran a regular normal cycle and unit is operating as designed. Cannot duplicate the issue of a grinding or rubbing noise. No leaks present at this time. Job

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Meadowlakes, TX 78654

Maurice R

Job Details: 01/30/2023

Arrived on site for freezer frozen up. On inspection found the FC evap heater connection disconnect (see pic) replaced the fan and thermistor due to the amount of ice there was on the evap unit. Testing unit. Heater is now showing closed now. No water leaks detected during service call.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

Maurice R

Job Details: 01/30/2023

"Arrived on site for dishwasher leaking by the door. On inspection found that the seal from the factory was not installed correctly. Removed and reinstalled the gasket and tested unit. During test the unit did not leak from the door. The unit was not secured to the cabinet, customer found the wings to secure the unit to cabinets. Level the unit and secured it to the cabinets. No water leaks during service."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Andice, TX 78628

Maurice R

Job Details: 01/30/2023

Arrived on site for previously diagnosed parts. Installed the front of the oven door and tested unit. The unit is operating as designed.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Georgetown, TX 78626

Cliff

Job Details: 01/30/2023

Arrived on site to replace previously ordered parts for dryer. Replaced hinges and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Georgetown, TX 78626

Cliff

Job Details: 01/30/2023

Arrived on site to diagnose a washer that is not draining. Found other wire to drain pump broken and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIP15PRXX0

Near Austin, TX 78746

Wesley

Job Details: 01/30/2023

Arrived onsite and found unit operating with poor ice production. Determined root cause to be insufficient water pressure from RO tank. Unable to catch up with continuous use to replenish an empty bin after a major event. Advised customer that outfitting the water filtration system to be compatible with ice maker demands would resolve the production issue.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Austin, TX 78733

Wesley

Job Details: 01/30/2023

Arrived onsite and replaced the right site door. Leveled and planted refrigerator in optimal position. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR306ESS01

Near Austin, TX 78723

Matthew

Job Details: 01/30/2023

Arrived onsite for refrigerator lights not functioning. Found service pointer Special Project #: S84638 . For replacement of all interior LED modules. Replaced all 10 for this model. Tested unit and all lights are functioning properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE507ESS20

Near Austin, TX 78739

Kevin

Job Details: 01/30/2023

"Arrived on site and replaced microwave door, job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM1

Near Canyon Lake, TX 78132

Andrey

Job Details: 01/30/2023

"Arrived on site to test unit for F9E1 error code, tested unit found unit not draining, inspected disposal and found drain plug was not removed, removed drain plug, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Buda, TX 78610

Andrey

Job Details: 01/30/2023

"Arrived on site to test unit for lights not turning on, tested unit found light bulb has shattered, no voltage present in socket, will need a light socket and control to fix issue, could not pull up any warranty info on unit, but customer will find Receipt and send it in to the office, then control W11342846, socket W10210871 and bulb 8206232A, will need to be ordered, office to follow up ; O-emld tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NS10C

Near Georgetown, TX 78626

Cliff

Job Details: 01/30/2023

Arrived on site to diagnose a dishwasher that is leaking. Found heater seals failed and element will need to be replaced to complete repairs. ordrng 1 154825001 (Element)

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Georgetown, TX 78628

Lou

Job Details: 01/30/2023

"Arrived on site to inspect refrigerator leaking water from the ice dispenser. Upon further inspection, the customer advised that the water is leaking into the ice bin and down through the ice dispenser. I found dry water streaks on the paddle. I checked the ice maker and found that its the original part and has been leaking from the tray. Also found the ice dispenser door is not sealing properly. . I am ordering the ice maker, ice door kit and LSO PER CUSTOMER REQUEST and scheduled return service. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 2198597 (Ice maker) and 1 W10823377 (Ice door kit)"

We serviced a

WHIRLPOOL VENTHOOD

Model UXL6036YSS0

Near Austin, TX 78738

Kevin

Job Details: 01/30/2023

"Arrived on site found wiring to Blower assembly was removed by customer in an attempt to diagnose problem. Reset all wiring and found Blower is still not working. Will bring back switches if needed on return visit; ordrng 1 WPW10294006 (Blower)"

We serviced a

JENN-AIR OVEN

Model JJW2830IM00

Near Austin, TX 78738

Kevin

Job Details: 01/30/2023

"Arrived on site and found F6E9, replaced lower oven appliance manager and this didnt correct issue, Will bring back two more to replace at the same time along with control panel if needed. ordrng 2 W11448962 (Appliance manager)s and 1 W11451409 (Control panel)"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FMDB01

Near Austin, TX 78745

Scott

Job Details: 01/30/2023

"Arrived on site for loud fan noise and warm temps in fresh food section. Found evap frozen up . Ran diagnostics and found heater wire on harness failed due to pinching . Ordering harness . No water leaks detected at time of service. Call to set return ; ordrng 1 W11551368 (Evap harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Georgetown, TX 78628

Lou

Job Details: 01/30/2023

"Arrived on site to inspect refrigerator water dispenser and ice maker not dispensing water/operating. Upon further inspection, I tested the water dispenser and no water dispensed. I removed the water filter and retested and the water dispenser operated as designed. I placed the unit in diagnostics and tested the ice maker and when I removed the ice bin, I found the ice maker had failed mid-cycle/harvest. I tested the IM and it harvested, but when it was in the process of going back to home position, it stopped. I removed the ice maker and tested the fill tube and it is operating as designed with the water filter removedI am ordering the ice maker and will return with all prescreened parts. Scheduled return service. No water leaks observed during service and filter left our of the unit.; ordrng 1 W10908391 (Ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78736

Scott

Job Details: 01/30/2023

"Arrived on site for dishwasher flashing error code . Ran diagnostics,only code found. Found water in float switch ,and a lot of suds . Customer is using correct soap amounts . Customer is mentioning soap is getting caught up in dispenser. Ordering control and dispenser. Call to set return ; ordrng 1 W11412300 (Dispenser) and 1 W11410062 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Austin, TX 78738

Luis

Job Details: 01/30/2023

Arrived on site for door issues. Found screw holes stripped in door diagnosed a defective door ordering new door; ordrng 1 W11435361 (Door ss)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78748

Scott

Job Details: 01/30/2023

"Arrived on site for poor dish drying . Ran diagnostics and got vent error . Fan didnt come on during diagnostics. Ordering vent ,deflector . Call to set return ; ordrng 1 WPW10469574 (Vent) and 1 WPW10195032 (Deflector)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Smithville, TX 78957

Joe Z

Job Details: 01/30/2023

"Arrived onsite for Will not do final spin on bulky items cycle and on quick wash. have to run drain and spin afterwards. Also every now and then get screeching sound from belt. Upon arrival, ran diagnostics and got error code F3-E1 pressure system fault . Ran a manual test for agitation and spin and test passed. Ran a drain and spin cycle and unit operates correctly. Unit will not go into final spin on certain wash cycles and leave clothes soaking wet . Need to replace control, belt, cam, and pressure switch hose. Ordering control, belt, pressure switch hose and cam. Need AUTHO. Office to reschedule ; ordrng 1 W11417466 (Control) and 1 WP353244 (Pressure switch hose) and 1 W11239857 (Belt) and 1 AUTHO (AUTHO)"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Bastrop, TX 78602

Joe Z

Job Details: 01/30/2023

Arrived onsite for left front knob squeaking when turned on. Upon arrival customer demonstrated the noise. The noise is more of a rubbing sound than a squeaking sound replaced manifold and small rubbing sound is still there. Found noise is coming from switch behind left front knob. Need to replace switch harness. Office to reschedule .; ordrng 1 WPW10548355 (Switch harness)

We serviced a

JENN-AIR OVEN

Model JJW2430WP02

Near Austin, TX 78705

Wesley

Job Details: 01/30/2023

Arrived onsite and tested with new console and determined the symptoms unchanged indicating communication failure on the appliance manager side. Returning with the appliance manager to complete the repair. ; ordrng 1 WPW10292566 (Appliance Manager)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78704

Wesley

Job Details: 01/30/2023

Arrived onsite and found unit operating with leak out the front due to large bent panel from shipping. Ordering panel to repair. Office to reschedule. ; ordrng 1 W11325579 (White panel)