We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Round Rock, Texas 78681
Daniel A
Job Details:
06/27/2025
Arrived on site to inspect washer displaying F3E1 F0E9 and F8E0 and not draining properly. Upon futher inpsection I placed the unit into diagnostics and observed the stored error codes. I gained access to the rear of the washer and examined the air trap ans pressure hose and found that there was no build up or obstruction.the customer error informed me that the detergent sheets were being placed in the dispenser dispenser. I gained access to the drain pump filter and found a two pieces of clothing in the filter causing a slow drain. I cleared the obstruction and reasembled and tested the washer. The washer is now operating as designed. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Wesley
Job Details:
06/27/2025
Arrived onsite for f3e1 error and verified complaint. Repaired by replacing the control w11607637. Unit is now operating as designed. No signer available.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS00
Near Leander, Texas 78641
Miguel
Job Details:
06/27/2025
Arrived on site for icemachine leaking over reservoir after a cleaning. Ran diagnsotics and found the water level sensor says it was full after I had emptied it. Replaced recirculating pump which has the sensor. All other components check ok. Nice frost pattern. Verified operation. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78628
Andrew
Job Details:
06/27/2025
Woven on site to heat unit for not working. Found both hot and cold valves off. Turned valve on and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS20
Near Leander, Texas 78641
Miguel
Job Details:
06/27/2025
Arrived on site for oven making a noise while microwave is in use. Found microwave still working but there was a vibration noise. Removed oven from wall. Unit did not have mounting screws. Found base was not level. Found clamp holding power cord in place got pulled out of wall. Screws and clamp causing vibration. Tested outside of wall and microave working properly without any noise. Attempted several times to adjust cord but oven would not properly go back into place. Advised customer they will need to get the contractors to repair. Oven working as designed call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, Texas 78758
Wesley
Job Details:
06/27/2025
Arrived onsite and tested unit for sparking/clicking sounds. gained access and tightened connections to primary RF burner as I suspected there may have been some excessive electrical noise from a loose connection. and tested. Unit is now operating as designed. No parts. No signer available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78757
Wesley
Job Details:
06/27/2025
Arrived onsite for door closure issue following door replacement. Heat treated gasket for proper fit. Unit is now operating as designed. All checks good. No parts. No signer available
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, Texas 78729
Wesley
Job Details:
06/27/2025
Arrived onsite and found unit no longer operating and stuck on the spin light and flashing. Suspension is weak. And tub jiggles during manual strength test. Returning suspension and other drive train parts to be used at returning techs discretion. Suspect hub nut stripping. No parts installed today. ; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, Texas 78641
Miguel
Job Details:
06/27/2025
"Arrived on site for oven tripping breaker. Reset and checked voltage have 244 coming in with 122 each side to neutral and ground, g-c=0. Confirmed breaker trips during start up. Removed oven from wall. Removed back panel. Found elements had pliable plastic. Replaced both element and control. Removed ground and tested. Bake pulls 13 amps, broil pulls 15. Heated up to 500. Put ground back in place and ran for another 30 min, working as designed. Call complete . W11649136. Vacant house"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, Texas 78628
Andrew
Job Details:
06/27/2025
"Arrived on site to test unit for tripping breaker. Found when manually engaging bake element unit would trip breaker. Unable to test breaker. Continuity through breaker seems good but suspecting it's sorted out causing arcing. Recommend control, bake and broil elements. Office to reschedule. ; ordrng 1 W11545804 (Bake element) and 1 W11617232 (Broil element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Leander, Texas 78641
Miguel
Job Details:
06/27/2025
"Arrived on site for refrigerator not always dispensing ice. Unit came with house. This is a brand new build, just moved in 2 months ago. Customer says ice gets stuck in door chute and won't work until that ice melts away. Then it starts dispensing again. Icemaker is making ice just fine. Just a dispenser issue. Evidence of ice door not sealing. Office will call to schedule. ; ordrng 1 W11678832 (Ice door) and 1 W11397167 (Retainer)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Round Rock, Texas 78681
Brandon B
Job Details:
06/27/2025
Arrived on-site for dishwasher not draining. Found it wouldn't drain but very slowly. Tried to pull the unit out but there is a lip on the counter top the comes down about an 1/8' and the dishwasher is catching in. Advised customer we can't risk damaging it. Customer said he will call Lowes back out to remove it so we can access it. No parts used
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, Texas 78732
Scott
Job Details:
06/27/2025
Arrived on site for light acting up in fridge . Found led modules failing . Replaced all LED modules W11632139. All light s are functioning properly. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Austin, Texas 78731
Scott
Job Details:
06/27/2025
Arrived on site for dishwasher door falling down . Found left hinge spring had fallen off . Replaced hinge assembly W11712995. Door is functioning properly. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Dripping Springs, Texas 78620
James K
Job Details:
06/27/2025
"Arrived on site for ice not dispensing properly. Upon arrival, found coupling to be seized. Proceeded to replace W11244434 ice bin and WP2220458 coupling. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, Texas 78681
Brandon B
Job Details:
06/27/2025
Arrived on-site for dishwasher not working. Found unit would start button not draining. Also found unit has live pest in it. Took pics. Advised customer that I can't repair anything until the pest are gone. Called tech line Sr 7741871739. No parts used
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Austin, Texas 78754
Justin
Job Details:
06/27/2025
Arrived on site for unit not cooling both fridge and freezer. Inspected unit found startdevice working but compressor not kicking. Compressor is very hot then normal. Called PR for assistance advised me unit needs a sealed system repair. Ordering part allow 2 hrs for this repair office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Brandon B
Job Details:
06/27/2025
Arrived on-site for unit stuck in drain mode. Tested unit and everything is working as designed nobody is available to sign. No parts used
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, Texas 78731
Scott
Job Details:
06/27/2025
Arrived on site for ice machine making too much ice . Found bin thermistor reading 4.1 k . Replaced bin thermistor . Ran both harvest . All checked normal al. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Dripping Springs, Texas 78620
James K
Job Details:
06/27/2025
"Arrived on site for unit not drying properly. Upon arrival, check airflow with tester and found it was good. Picture attached. Continued to run Timed dry cycle on high heat and found inconsistant temperature swings. Proceeded to disconnect vent hose and found steady average temp of 165F. Explained to landlord in regards to removing the bend on the vent hose and make sure its a straight shot. Landlord agreed. Unit is functioning as designed. No parts needed ; ordrng 1 WP8577274 (Thermistor)"
We serviced a
MAYTAG DRYER
Model MDE4000AYW
Near Austin, Texas 78731
Scott
Job Details:
06/27/2025
Arrived on site for dryer making noise . Found idler pulley not turning and belt has grooved pulley . Replaced pulley WP6-3700340. Unit is performing normally. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, Texas 78758
Justin
Job Details:
06/27/2025
Arrived on site to repair previously diagnosed issue unit needs new latch. Inspected unit and found latch is not working because wire harness is broken at connection. Notified supervisor of issue. Replaced harness and latch. Unit is missing front clamp ordering part office to reschedule ; ordrng 1 W11266654 (Front clip) and 1 W11266654 (Front clamp)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Austin, Texas 78746
Scott
Job Details:
06/27/2025
"Arrived on site formwasher not getting water . Ran valve test and found valve not activating . Found valve had sprayed on control. Replaced control and housing w/ valve . Ran calibration and test wash all checked normal. No water leaks detected at time of service. Job complete. Parts used W11173599, W. 11689205."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Brandon B
Job Details:
06/27/2025
This is unit 5204. Arrived on-site for unit stuck in drain mode. Verified the issue and inspected the harness. No visible damage or kinks. Replaced the control and calibrated the unit. Ran factory diagnostics and everything is working as designed. Nobody is available to sign. Used w11607637
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Dripping Springs, Texas 78620
James K
Job Details:
06/27/2025
"Arrived on site for unit not cooling. Upon arrival, ran diagnostics and found all mechanical components running as designed. Proceeded to expose evaporator coil and found no frost present. Picture attached. Upon closer inspection, found little to no moisture on the discharge line. Unit needs sealed system repair. Unit is 134a. Ordering WPW10143759 UV drier, W11506635 access valve, WPW10643261 RC evaporator , WPW10239732 FC evaporator and W10779331 compressor. Weighing call for 2 hours. No water leaks detected at this time. Office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 2hours (2 hours) and 1 134a (134a) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 WPW10643261 (RC evaporator) and 1 WPW10239732 (FC evaporator) and 1 W10779331 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Leander, Texas 78641
Brandon B
Job Details:
06/27/2025
Arrived on-site for dryer not starting. Verified the issue. Voltage is good at the tblock. T fuse is good. Replaced thrm-fix(wp8557403) and thermistor(wp8577274) and tested unit. Dryer is heating and tumbling as designed. Nobody is available to sign
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78737
James K
Job Details:
06/27/2025
"Arrived on site for display malfunction. Upon arrival, proceeded to replace W11325580 console. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78748
James K
Job Details:
06/27/2025
"Unit moved to 103. Arrived on site for unit flashing Err. Upon arrival, proceeded to replace W11551763 door switch. Tested unit and now unit is functioning as designed. Vacant unit. No one available to sign"
We serviced a
WHIRLPOOL WASHER
Model WED8500DC3
Near Austin, Texas 78747
Joe Z
Job Details:
06/27/2025
"Arrived on site for squeaking noise. Upon arrival, test unit and confirmed noise when tumbles. Disassembled unit and found left rear support wheel and idler pulley is seizing. Repaired unit using repair kit4392067. Test unit and is operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Austin, Texas 78748
James K
Job Details:
06/27/2025
"Arrived on site for unit displaying F7E1 tachometer missing. Upon arrival, checked error codes and found same code stored. Cleared codes. Proceeded to inspect sensing ring and found no debris. 50 MFD present to the capacitor. Proceeded to replace W11481722 actuator. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78723
Luis
Job Details:
06/27/2025
"Arrived on site for no cool. Found evaporator heavily incased in ice. Ran diagnostic,heater powered on diagnosed unit not entering self defrost, ordering ui,main control,harness and heater. Put on cancelation list ; ordrng 1 W11546981 (Heater) and 1 W11670354 (Main control) and 1 W11566475 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Leander, Texas 78641
Miguel
Job Details:
06/27/2025
Arrived on site for possible paper stuck in wrong place. Found range was in good working order. Customer found tech sheet in microwave. Advised customer that is suppose to be there. Range working as designed. Call complete. No parts
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Brandon B
Job Details:
06/27/2025
Arrived on-site for washer not spinning. Found washer is filling and draining. I'm ordering control(W11607637) and lower harness(W11665967) rescheduled for 7/7. Nobody available to sign. ; ordrng 1 W11665967 (Harness) and 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near McGregor, Texas 76657
Jonathan M
Job Details:
06/26/2025
Arrived on-site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the unit just makes a clicking noise and will not cool. I confirmed if the customers complaint and gained access to the compressor area. I found the compressor warm but not hot to touch. I cooled down the compressor using a fan for 5 minutes and replaced the start device. I tested the unit again and found the unit began to cool and operate as designed. I did advise the customer to keep an eye on the unit and to call back if any other issues persist. Call complete. WPW10197428.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, Texas 78753
James K
Job Details:
06/26/2025
"Arrived on site for unit not working properly. Upon arrival, found unit unplugged. Plugged unit in and found drain pump continuously running. Also found suspensions to be faulty. Attempted to power cycle and reset control board however unable to enter diagnostics. Ordering W10780045 suspension. No water leaks detected at this time. Customer agreed to reschedule July 8th. Customer is partially blind. Was not able to collect signature. ; ordrng 1 W10780045 (Suspension)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Liberty Hill, Texas 78642
Scott
Job Details:
06/26/2025
"Arrived on site for dryer not starting ,. No error codes . Control would just click but never tumble . Checked elemnt ,fuse ,thermostats. All in working order . Replaced control but dryer still not starting . Door switch checked normal. Found motor has failed . Ordering motor ,blower wheel . Return set 7/3. Please put on cancelation list. ; ordrng 1 W11549461 (Motor drive) and 1 W11618917 (Control) and 1 697772 (Blower wheel)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, Texas 78132
Andrey
Job Details:
06/26/2025
"Arrived on site to test unit for broil not working properly, tested unit found back mounting screws popped out causing broil element to ground out, secured properly and tested unit is now running as designed job complete no parts installed"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Georgetown, Texas 78628
Scott
Job Details:
06/26/2025
Arrived on. Site for washer not draining . In talking to customer she had ran a clean wash cycle and compled cycle . When doing first load of laundry washer would only stay on sense and hum. Washer was set on cold . Only error code was long fill. Found cold water valve was still shut off . Turned on valve and ran diagnostics cycle wash . All checked normal. Started normal cycle washer went into agitating stage . Drained unit out . Followed recommendations of previous tec to replace supply lines . No leaks detected at time of service. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, Texas 78132
Andrey
Job Details:
06/26/2025
"Arrived on site to test unit for not starting, tested all components found no issues with the unit but unit is receiving incorrect voltage, each leg only receiving 73vac, tested the outlet and found it good, advised customer to replace cord and test out, at this time job complete no parts installed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Santa Clara, Texas 78124
Andrey
Job Details:
06/26/2025
"Arrived on site to test unit for gas leak, tested unit could not find any leak, customer stated that the gas company came out and found it leaking in the RL burner, used leak detector and bubble solution on the orfice and after 5 minutes nothing came out, customer stated that she left for work and everything was off and when she came home the knob was turned and possibly done by her dogs, advised her to monitor, called safety to document SR #7741810751, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Leander, Texas 78641
Scott
Job Details:
06/26/2025
"Arrived on site for fridge not cooling properly . Ran diagnostics and found evap fan making alot of noise . Found shaft in motor grinding. Replaced evap fan motor .WP2315549. reran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Scott
Job Details:
06/26/2025
Arrived on site formwasher just draining . Found washer stuck in drain mode . Ran diagnostics got pressure sensor and control error . Replaced control W11607637. Ran calibration and diagnostics wash test. All checked normal. No water leaks detected. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Round Rock, Texas 78665
Robert
Job Details:
06/26/2025
"WMH31017HZ Arrived on site for a otr microwave with a broken door. On arrival I verified broken door when locating the model and serial # I found that it was faded and I wasn't able to read it I uploaded photos. Notified office, and they said we can't do the repair due to the faded info no parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hewitt, Texas 76643
Jonathan M
Job Details:
06/26/2025
"Arrived on site for a washing machine that is consistently draining and will not advance through cycles. Inspected unit and work area. The customer advised that he was told you should be under a special project to cover the repair. I checked on that and found the custo,erst appliance fell under a special project tonreplace the control that was covered by the manufacturer (W11766193). I ran the unit through diagnostics and found F3 E1 (pressure system fault), F1 E1 (main control failure), and F8 E1 (long drain) error codes indicating a control failure. I replaced the control and calibrated the unit. I ran the unit through an auto test and the unit ran as designed. Call complete. W11608056."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Round Rock, Texas 78681
Robert
Job Details:
06/26/2025
"MVW4505MW2 Arrived on site for a washer skipping cycles. On arrival, I verified the issue, and I heard a bad capacitor tested part, and it has failed. I replaced the capacitor and tested in customer mode on quick wash product is working as its designed no water leaks visible from the main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Round Rock, Texas 78681
Robert
Job Details:
06/26/2025
"WRS571CIHZ04 Arrived on site to call whirlpool tech support to let them know my findings. On arrival I found temperature in the FC was 4 degrees and the RC was at 37 degrees good temperature for both compartments. Frost pattern is good no ice buildup no nosies product is working as its designed no parts used no water leaks visible from the main watersupply. I called Whirlpool tech support gave them all, my findings Sr#7741861597"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78753
Luis
Job Details:
06/26/2025
"Arrived on site for water leaking. Found water dripping from housing, removed filter water still leaking from internal of housing, replaced filter housing tested water dispenser with filter removed good no leaks and water dispensing correctly. Advised customer to replace filter. Wpw10394053"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Round Rock, Texas 78665
Robert
Job Details:
06/26/2025
KRFF577KPS02 Arrived on site for a refrigerator not making ice on arrival I found error code E3 on test 56 a bad heater on the icemaker. I replaced and tested product is working as its designed no water leaks visible from the main water supply.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Braunfels, Texas 78130
Andrey
Job Details:
06/26/2025
"Arrived on site to test unit to test unit for not cooling properly, customer was not aware that the unit is out of warranty and will take it back to RAC , at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Leander, Texas 78641
Scott
Job Details:
06/26/2025
"Arrived on site for fridge tripping breaker . Correct voltage and polarity at outlet let . Ran diagnostics. Ran evap and heater test both for awhile . Both checked normal. Compressor check relay would click couple times before compressor . Replaced start relay . Also during fan test diffuser making clicking / chirping noise . Replaced diffuser. Cleaned coils off pet hair . Parts installed W11164593, WPW10197428. . No water leaks detected. Fridge didn't trip breaker at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Fischer, Texas 78623
Andrey
Job Details:
06/26/2025
"Arrived on site to test unit for no power, tested unit found shorted thermal fuse, replaced fuse and tested unit is now running as designed job complete installed WPW10545255"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HB04
Near Kyle, Texas 78640
Andrew
Job Details:
06/26/2025
Arrived on site to replace previously diagnosed parts. Found when going to replace harness switch housings are damaged. Needing new harness and office to reschedule. Recommend 2hrs on return visit. ; ordrng 1 W11033422 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, Texas 78754
James K
Job Details:
06/26/2025
"Arrived on site for unit flashing F2E1. Upon arrival, confirmed incoming voltage is correct. Found no obvious signs of ribbon cable faulty from the switch membrane to the control. Proceeded to replace W11707168 control. Tested unit and performed burn off. Unit is now functioning as designed."
We serviced a
MAYTAG DRYER
Model NED4655EW1
Near Austin, Texas 78753
James K
Job Details:
06/26/2025
"Arrived on site for unit not heating. Upon arrival, confirmed incoming voltage is correct. Continued to inspect airflow and found bad airflow with vent plugged in. All photos attached. Continued to check all tstats and fuses and found hi limit tstat failed. Proceeded to replace 279816 hi limit stat. Tested unit and now unit is functioning as designed. Advised customer to professionally clean duct. Customer agreed. Customer will use dryer with vent off in the meantime."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Austin, Texas 78723
James K
Job Details:
06/26/2025
"Arrived on site for unit not spinning. Upon arrival, found belt broken. Proceeded to replace 4392065 repair kit. In addition, found lint build up where vent hose plugs to the home. Advised customer to have dryer duct professionally cleaned. Customer agreed. Unit is functioning as designed."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Liberty Hill, Texas 78642
David Z
Job Details:
06/26/2025
"Arrived on site to diagnose oven not heating. On arrival customer said nothing was wrong with the oven, and its their microwave thats not working. Microwave is exchange only, non serviceable. Customer needs to contact whirlpool for exchange process. Call completed, no work performed."
We serviced a
KITCHENAID COOKTOP
Model KCIG556JSS00
Near Austin, Texas 78758
Wesley
Job Details:
06/26/2025
"Arrived onwite for breaker immediately tripping under load in standby. Opened appliance and inspected wiring. Voltage is correct. It is correctly wired and insulated properly. Found unit is also wired correctly according to the install guide at the supply box. Documented with techline Sr#7741862170 was redirected to safety. Builder advised a non code breaker had been used during testing to prove no standing short. Unit operating properly with compatible breaker. Sr#7741802319 safety documented findings with Bianca. Everything has been executed according to code on the install. The appliance is in good working configuration and wired correctly according to the install guide. The issue is that the unit is not compatible with the code required AFCI smart breaker because there is not a neutral wire in use on the appliance. For the unit to work in its current approved configuration, a non afci/gfci breaker will need to be used. No parts."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Manor, Texas 78653
Joe Z
Job Details:
06/26/2025
"Arrived on site for ice dispenser develops mold. Upon arrival, inspected unit. There currently is no build up due to parts being replaced recently. Contacted Techline and spoke with Chris. Explained issue that customer does not want any type of build up on dispenser and feels it is not her responsibility to be cleaning. Am told that unit is operating as designed. Customer will need to contact customer service. SR# 7741861951. Job complete"
We serviced a
KITCHENAID OVEN
Model KODE507EBS21
Near Waco, Texas 76710
Jonathan M
Job Details:
06/26/2025
"Arrived on site for a wall oven that is flashing an F8 E0 (low fan speed underspeed) error code. Inspected unit and work area. The customer stated that when she starts either oven, the unit will err our message out within a minute and not cook. I ran the net through diagnostics and confirmed the customers complaint. I went ahead and replaced both with lower fans and tested the unit. The unit began to work and operate as designed the. Call complete. W11598119 (2)."
We serviced a
WHIRLPOOL RANGE
Model GFG464LVS1
Near Austin, Texas 78749
Andrew
Job Details:
06/26/2025
Arrived on site to test unit for oven not igniting. Found spark igniter was making contact with chassis preventing spark at burner tube. Adjusted igniter and tested unit to 350 with no issues. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Austin, Texas 78744
James K
Job Details:
06/26/2025
"Arrived on site for button malfunction. Upon arrival, found fan motor start rocker will not stay down. Proceeded to replace W11740801 start rocker. Tested unit unit and now unit is functioning as designed. Spec home. No one available to sign"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Matthew
Job Details:
06/26/2025
"Arrived on site for drain pump, constantly running. Inspected unit and found error code for pressure system fault. Per service pointer, replaced control. Replaced and tested. The unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM08
Near Georgetown, Texas 78626
Tyler
Job Details:
06/26/2025
"Arrived on site for refrigerator needing silts to repair. It's on a rival confirmed issue. And upon further inspection found unit had all of its refrigerant still and no leaks, and after recovering refrigerant, I installed w11580057 compressor w11506635 access valve and wpw10143759 uv dryer. Pulled back and in charge system with 68 g of R 600, an informed the main office to allow unit 24 hours to cool. No one available to sign call a complete."
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Manor, Texas 78653
Joe Z
Job Details:
06/26/2025
"Arrived on site for not powering on. Upon arrival , inspected unit and there is no power from supply . Found breaker in tripped position . Unit is connected to a SQUARE D 40 amp gfci breaker. Restored power and test unit by preheating unit to 350. During preheat unit tripped breaker. Replaced broil element W10856603, bake element W11182108 and controlW11696967. Test unit and now preheats correctly. Customer is Allowing time to burnoff and monitor unit. . Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM03
Near Dripping Springs, Texas 78620
Andrew
Job Details:
06/26/2025
Arrived on site to test unit for not cooling properly. Found ball of ice on FC evap cap tube and no frost beyond that. Unit is needing sealed system repaired. Unit R134A. recommend 3hrs on return visit and office to reschedule. ; ordrng 1 W10276644 (Compressor) and 1 WPW10608485 (Evap) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11492867 (RC EVAP)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78628
Tyler
Job Details:
06/26/2025
"Arrived on site for washer and continuous drain loop. On arrival confirmed issue and found control board had failed and replaced control board with w11607637, then tested unit and found it working as designed with no leaks call complete"
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Dripping Springs, Texas 78620
Andrew
Job Details:
06/26/2025
Arrived on site to test unit for tripping breaker. Heated both ovens to 500with no issues. Advised contractor unit needs to run at 500 for 2hours. Contractor not present for signature. Left ovens on at contractors request. He stated he is in the neighborhood and will swing by to turn off.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near San Marcos, Texas 78666
Andrew
Job Details:
06/26/2025
Arrived on site and replaced control. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Matthew
Job Details:
06/26/2025
"Arrived on site for drain pump, constantly running. Inspected unit and found error code for pressure system fault. Per service pointer replaced control. Replaced and tested. The unit is now functioning properly. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Manor, Texas 78653
Joe Z
Job Details:
06/26/2025
"Arrived on site for oven not operating but cooktop is ok. Upon Test bake, broil and convect. None of the igniters are responding. Ran diagnostics and there are no saved error codes. Control is calling for heat correctly . Found spark module is the issue. Ordering module. Office to reschedule ; ordrng 1 W10860916 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78724
Matthew
Job Details:
06/26/2025
"Rrived onsite for unit not cooling. Inspected and found evaporator encased in ice. Ran diagnostics and found defrost sensor showing Ol/shorted. Unit has Defrost cycle failure. Unit will need to manually defrost 48 hrs prior to next visit. Ordering Control, Defrost sensor, heater. ; ordrng 1 W11650659 (Heater assembly) and 1 W10316760 (Defrost thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, Texas 78653
Joe Z
Job Details:
06/26/2025
"Arrived on site for continued issues of going out of balance and splashing water. Upon arrival, tenant states that the splashing issue has not been happening. Ran diagnostics and there are no saved error codes. Ran a spin cycle without clothes and is good. Ran a spin cycle with a couple of towels. Found a little more shaking than normal. Test suspension and is slightly bouncier than normal. Replaced suspension W11217817. Test unit and is operating as designed. No leaks present . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
James K
Job Details:
06/26/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
James K
Job Details:
06/26/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Manor, Texas 78653
Joe Z
Job Details:
06/26/2025
"Arrived on site for SAFETY tripping breaker. Upon arrival, test unit and found breaker tripping during preheat . Replaced broil element W10856603, bake element WP9755870 and control W11548749. Contacted SAFTEY and spoke with Reese. Notes were documented. Job complete MfrRef # 7741795381"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78724
Matthew
Job Details:
06/26/2025
Arrived onsite for unit not making ice. Inspected and found ice maker not cycling. Tried forcing harvest test and unit not responding. Replaced ice maker. Tested and unit is now functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Killeen, Texas 76542
Brandon B
Job Details:
06/26/2025
"Arrived on-site for washer getting f7e1 code. Verified the issue. Motor tested good. I replaced the actuator and splutch but still got error code. Capacitor tested bad so I replaced it and ran factory diagnostics. No more codes. Everything is working as designed. Used w11239857, w11395618, w10721967 and w11481722"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPB2
Near Austin, Texas 78759
Wesley
Job Details:
06/26/2025
"Installed the safety key WP4155141. This allowed observation of what seems to be a limit switch, directional switch issue. It changes direction up and down corresponding with directional switch without completing a full press downward. Ordering the top limit directional switch to repair. Scheduled for july 8th. ; ordrng 1 WP777811 (Directional switch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Waco, Texas 76705
Jonathan M
Job Details:
06/26/2025
"Arrived on site for a washing machine that is going off balance and vibrating. Inspected unit and work area. Upon arrival, I found that the feet were not level and that the machine was rocking from the backleft corner to the front right corner. I adjusted the feet on the washer to level out of the machine. I ran the unit through diagnostics and found no stored error codes. I ran the unit through an auto test and the unit ran as designed. I checked the suspension and found the suspension was good. The customer advised that he recently had another technician out to replace something through Whirlpool and that after he left is when they ran into this issue. He advised that he was not sure how to adjust the feet on the machine. I showed the customer how to level out the machine if this ever happened again but did advise the customer that everything appears to be working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Matthew
Job Details:
06/26/2025
Arrived onsite for unit drain pump intermittently kicking on. Inspected and found control board and pressure system failure. Replaced control. Tested and unit is now functioning properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Austin, Texas 78730
Wesley
Job Details:
06/26/2025
"Arrived onsite for concerns about streaking on clothes. Found the issue to be consistent with residue from dander, oils and detergent. Advised customer on use and care principles and on data around this exact issue regarding real solutions such as decreasing detergent and increasing water volume per wash to a sufficient level. And to wash certain loads with vinegar to help break down the residue for cleaning. Advised that this will eliminate the streaking residue. Further advised them on balance and and spinning design. Verified alignment and structure are in spec using diagnostics testing. Unit is operating within spec. No parts. No signer available."
We serviced a
MAYTAG REFRIGERATOR
Model MRSF4036PZ03
Near West, Texas 76691
Jonathan M
Job Details:
06/26/2025
Arrived on site for a refrigerator that is frosting up in the freezer section. Inspected unit and worked area. The customer advised that she's getting frost in her ice chute and water is dripping from her ice dispenser. I did confirm the customer's complaint and found the ice door not sealing properly. I also found several gaps in her liner around the edges. I used silicone to fill in the gaps and replaced the ice door. I tested the unit and found the unit begin to work and operate as designed. Call complete. W11678832.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, Texas 76549
Brandon B
Job Details:
06/26/2025
Arrived on-site for dryer taking too long to dry. Found unit is heating and has good airflow. Advised customer about load limits for this dryer. Unit is operating as designed. No parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Miguel
Job Details:
06/26/2025
"Arrived on site for Special Project S153EB. Confirmed pump just starts running. Found F1e1, f3e1, f8e1, which all involve board. Verified pressure hose was clear. Per Service Pointer - W11766193. I replaced main control. Recalibrated and ran automatic test cycle. All components working. Call complete ...W11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Killeen, Texas 76549
Brandon B
Job Details:
06/26/2025
Arrived on-site for lights on the control. Found ui not responding. I accessed the control panel and found live pest around both controls. Advised customer to call whirlpool after this is resolved. No parts used.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Temple, Texas 76504
Brandon B
Job Details:
06/26/2025
Arrived on-site for washer getting over suds error. I verified the issue. I removed the pump and found large amounts of lent. I replaced the pump and cycled the unit. Not getting any errors or leaks. Used w11458345
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Round Rock, Texas 78665
Robert
Job Details:
06/26/2025
"WFES3030RS0 Arrived on site for a range tripping breaker again. On arrival client stated that the range tripped the breaker when preheating the oven. The gfci breaker wasn't replaced and client will need to notify home builder. I removed ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, voltage, and amp draw all readings are correct product is working as its designed no parts replaced. Calling whirlpool safety Sr # 7741803047"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Manor, Texas 78653
Joe Z
Job Details:
06/26/2025
"Arrived on site for not heating and making a noise. Upon arrival, test unit several times. Unit heats correctly and is not making any odd noises. Cannot duplicate issue at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Leander, Texas 78641
Scott
Job Details:
06/26/2025
"Arrived on site for range tripping breaker . Both elemnts have been replaced with updated elemnts . Both l1 & l2 on broil are pulling 14.4 amps . Let run 25 mins . Ran bake and l1 @10.7, L2 @ 10.4. . Called tech line and documented past work and current readings . Sr # 7741866399. Let range run another 15-20 mins with ground back on . No tripping . Tech recommends replacing breaker . Range is functioning properly . No property or personal damage occurred. Unablemto reach safety. After hours . Job complete"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Round Rock, Texas 78665
Robert
Job Details:
06/26/2025
"MHW5500FW1 Arrived on site for washer stopping mid cycle and lid locked. On arrival I ran diagnostic and found error code F5E2 a failed latch . I was able to get door unlocked. After replacing and testing I found water would not stop pouring in, failed water valves I turned water off ordering valves and rescheduling returning parts just in case needed reschedule client for 7/7/25 . Client would love a sooner date if possible. ; ordrng 1 W10599356 (Water valves)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hillsboro, Texas 76645
Jonathan M
Job Details:
06/26/2025
"Arrived on site for a washing machine that has a special project to replace the control. Inspected unit and work area. I ran the unit through diagnostics and found F1 E1 (main control failure), F8 E1 (long drain), F3 E1 (pressure system fault) and F2 E1 (UI stuck key) error codes indicating an issue with the control. I verified that the customer was within the model and serial ranges for the special project. I replaced the control and calibrated the unit. I ran the internet through an auto test and the unit is working and operating as designed. Call complete. W11608056."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, Texas 78732
Luis
Job Details:
06/26/2025
"#0414Arrived on site. Evaporator incased in ice,removed ui found prev tech installed a bigger screw on top right side to hold housing,removed all screws,attempted to defrost evaporator to remove housing,found prev tech screwed back portion of housing to liner wall,due to this the insulation broke,diagnosed a defective evap thermistor. Defrosted evaporator, replaced harness assembly that includes thermistor and new insulation reassembled unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Round Rock, Texas 78665
Robert
Job Details:
06/26/2025
"KRFC704FPS06 Arrived on site for a refrigerator not cooling. On arrival I tested temperature in FC that was 13 degrees the RC was 63 no frost pattern in the RC evaporator the FC was half way frosted I tested all fans,thermistors ,and fans all passed. Then I tested amp draw on the compressor it was 7.8 and it was very hot to the touch . Ordering parts for a sealed system repair. Two hours for a sealed system repair returning parts just in case needed. Office to reschedule for client ASAP if possible no water leaks visible from main water supply. ; ordrng 1 W11567406 (RC evaporator) and 1 W11565768 (FC evaporator) and 1 W11578205 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 Sealedsystemrepair (Two hours)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Canyon Lake, Texas 78133
Andrey
Job Details:
06/26/2025
"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, found no issues with pressure hose, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RW00
Near Lakeway, Texas 78734
Luis
Job Details:
06/26/2025
"Arrived on site for moisture on top of freezer gasket. Called tech support er tech support foam gaskets will not work on this type of refrigerator and type of freezer door and gasket,per tech support added adhesive to liner gaps,raised freezer door. SR#7741865372"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Bertram, Texas 78605
David Z
Job Details:
06/26/2025
Arrived on site to diagnose refrigerator not making any ice. Examined door harness for FC door and found several broken wires causing the failure. Ordering freezer door to resolve. Office to schedule when door arrives. ; ordrng 1 LW11202405 (Freezer Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Austin, Texas 78759
Miguel
Job Details:
06/26/2025
"Arrived on site for refrigerator icemaker and water dispenser not working. Found water not getting to door, solenoid activate so voltage is good, removed back panel. Main valve has water coming out properly. Not getting back to dual valve. Replaced filter housing. Verified operarion. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS01
Near Leander, Texas 78641
Miguel
Job Details:
06/26/2025
"Arrived on site for refrigerator not making any ice. Found ice maker is working but very slow, ice in bucket looks clear. Temp in freezer is about 5. 0f coming out of vent. Removed evaporator cover. Found full normal frost pattern. This points to air flow not getting to properly. Performed water test and it passed. Performed optics test and it passed with solid light for 5 sec. Compressor was loud on start up. Noise went away. Ordering new fan motor and icemaker. W11737192.. Office will call to schedule ; ordrng 1 W11631626 (Evaporator fan) and 1 W11737192 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Cedar Park, Texas 78613
Miguel
Job Details:
06/26/2025
Arrived on site with parts ordered. Removed door panel. Replaced console and vent assembly. Ran diagnostics and verified operarion. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Burnet, Texas 78611
David Z
Job Details:
06/26/2025
"Arrived on site to diagnose ice machine not producing any ice. Examined unit and found noise coming from recirc pump, and unit filling ultra slow. Removed filter and flow returned to normal. Recirc pump is keeping the water level low in the reservoir and needs to be replaced. Replaced recirc pump and verified unit working as designed. Repair completed. Parts used - W11542867."