"Arrived on site for microwave light intermittently working and door error. Inspected unit and work area. Found when door is opened light did not come on. Tested microwave operation and found door error did not occur durning service. Gained access to door switches and interlock. Found water and tear from inter lock and secondary switch not making proper contact. Recommend to replace all switches and lower and upper interlock. Removed failed switches and interlocks and installed new. Powered unit and found door light coming on when opening the door Tested microwave operation, all tested good

Arrived on site for washer having LE error code. Inspected unit and work area. Performed diagnostics mode and found spin or agitation cycle not working. Gained access to stator and clutch. Found failed clutch. Removed failed clutch and found stator motor windings open and actuator arm broken.

"Arrived on site to inspect wall oven error code. Upon further inspection, I tested the unit on Bake at 225 degrees and once the cooling fan came on the error code F96 appeared. I pulled the unit form the wall and removed the top panel to expose the fan. Tested again and found the fan not turning on. I assisted the fan and it began to spin, but at a slow RPM. I removed and replaced the blower assembly and fan sensor and retested. Unit is operating as designed. Job completed."

Arrived on job for complaints of cooktop no looking right. Found adhesive on glass. Informed customer that with cooktop cleaning product that will come off.

Arrived on job to replace previously diagnosed module. After replacement test operation. No leaks detected at time of service

Arrived on site for oven combo both door scratched after last repair. Will need to replace outer microwave and oven door (black stainless).Office to schedule appointment when ETA is available. ; ordrng 1 W10775494 (MICROWAVE DOOR) and 1 W11354880/BLACKSTAINLESS (OUTER DOOR)

"Arrived on site for no cool. Powered unit on removed evaporator cover found traces of oil on evaporator,diagnosed a refrigerant leak at evaporator.

"Arrived on site for washer not draining. Inspected unit and work area. Found when plugging in unit the pump just continues to run. Removed drain pump and inspected for blockage and found none. Ran drain pump and monitored impeller and not turning. Found correct voltage to pump. Removed pump and installed new. Tested operation and found pump continues to run, attempted to clear analog pressure hose and test. Found unit will need control.Office to schedule return once received authorization. ; O-emld tckt"

"Arrived on site for ice build up. Found fresh food evaporator heavily incased in ice,removed drawers found cover missing tabs will need to order cover,harness and shims for drain pan per service pointer. Customer will defrost unit 24hrs before the return appt. ; ordrng 1 WPW10501260 (Cover evaporator) and 1 Shims (Shims)"

"Arrived on site for dispenser and ui issues. Ui unresponsive and on,y lights powering on diagnosed defective controls,replaced ui and main control,powered unit on tested water dispenser and ui functions unit working as designed"

"Arrived on site for refrigerator RC evaporator continues to ice up and icy up at adapter rear. Inspected unit and work area. Performed diagnostics mode and tested RC thermistor and evaporator thermistor, found circuit good. Gained access to evaporator and removed both thermistor. Placed thermistor in cup of ice water and measured continuity. Found evaporator thermistor out of range. Found adapter gasket deformed and not sealing to rear of cavity. Will need to gasket to back of cavity for adapter, replace thermistor harness and cover. Installed gasket (TS), harness and cover. Reset unit and tested operation. All tested good, no water leaks detected.

Arrived on site for no cool. Removed deli drawer found oil has leaked out of evaporator coil and damaged plastic on housing,cover and drain pan. Unit will need a compressor,evaporator,drier,drain pan,cover and housing. Extended warranty to cover parts beside sealed system parts which are still covered by manufacture sealed system warranty JOB WILL NEED 2HRS; ordrng 1 WPW10469927 (Housing) and 1 W11457241 (Drip pan) and 1 W11492867 (Evaporator) and 1 W11211387 (Cover evap) and 1 W10832994 (Compressor) and 1 Accessvalve (Access valve) and 1 Wpw10143759 (Drier uv) and 1 2hrs (2hrs)"

"Arrived on site to tall previously diagnosed and ordered parts. Due to the right door gasket and ice chute gasket failures, I removed and replaced both gaskets and tested and they are both sealing properly. I found the water dispenser isnt working. I received authorization to replace the reservoir; therefore, I removed and replaced the reservoir and retested and it is operating as designed. Unit is operating as designed, no water leaks observed during service. Job completed"

"Arrived on site to install previous diagnosed . Removed failed turn table motor and installed new. Installed plate , ring and support. Tested operation. Added microwave paint to liner. Informed customer to allow 4 hours dry. All tested good.

"Arrived on site for water leaking found icicle under icemaker,diagnosed water level on icemaker at max causing water to leak out of icemaker,lowered water level"

"Arrived on job for complaints of no heat. Checked amps and found 8.5 amps. Replaced magnetron, capacitor and diode. After replacement test operation l microwave heating properly."

"Arrived on site to inspect washer tripping the breaker. Upon further inspection, customer advised that the unit trips the breaker and they plugged the unit into a different outlet and it continued to trip. Customer did advise that the breaker is a GFCI breaker. I found the unit in operation when I arrived and once the load was done, I found it somewhat of balance as the basket was not spinning smoothly. Customer removed clothing and I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed and did not trip the breaker. I tested the unit in manual test mode and tested high speed spin and the unit continued to operate as designed. Customer advised that the load that was going when I arrived did not trip the breaker. I tilted the unit back and inspected underneath and found no issues. Checked the actuator and it is connected to the cam as designed. I recommended that the customer have the breaker inspected for failure. Made recommendations for use and care as well as detergent use. No water leaks observed during service, job completed."

"Arrived on site for food freezing,checked damper door operation good,found gap between gasket and liner between damper door and fresh food liner,added sealer between gap to prevent cold air from migrating to fresh food with damper door closed."

"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, the customer advised that the unit has failed to dispense water two times previously due to the filter housing. I tested the water dispenser and could hear the valve opening but no water coming out. The bypass was installed in the housing. I removed and replaced the filter housing and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on job for complaints of no heat. Found the thermostat open. Replaced thermostat and test. Heater working properly.

Arrived on job for complaints of burner flame too low. Flames good just needs cleaning.

Arrived on job for complaints of door damaged. Confirmed damage will need hinge kit.

"Arrived on site to inspect dryer not drying. Upon further inspection, I test3d the unit with the doo reopen and the door switch closed and never found the element illuminating in the back left corner vent area. I removed the back panel and tested all components and all are checking good. I tested voltage coming from the timer and found none.No lint observed during service, job completed."

Arrived on site for microwave not heating after running for more than 2 minutes. Inspected unit and work area. Found upper cabinet bottom sagging due to the weight of unit (see SD-QUICKPIC). Tested microwave operation and found cooling fan not running when heating. Tested with fan on at low speed and unit would continue to cook. Will need to replace control to correct. Informed customer due to mounting that we could not be responsible for any damages that could occur durning or after repair. Office to schedule appointment when ETA is available on part.; O-emld tckt

"Arrived on site to inspect washer not spinning. Upon further inspection, customer advised that they can was a small load of sheets and the unit will spin. I placed the unit in diagnostics showing error code F20. Continued with testing and when the unit got to spin mode, the unit sounded like a freight train and I could hear something banging. I stopped testing and wiggled the basket and found the bearing has gone bad. Also during testing, when the drain pump came on, it was very loud as well.. Job completed."

"Arrived on site to install previous diagnosed part. Verified failure and measured resistance on fill tube heater. Removed failed ice maker and installed new. Performed diagnostics mode and cycled water dispenser and ice maker fill cycle. Cycled harvest cycle. Found all tested good, no water leaks detected."

"Arrived on site to inspect washer not agitating/spinning. Upon further inspection, I removed the front panel and tested the unit in drain/spin mode and found the motor does not come on. Drain pump is operating good. Checked the diagnostics LED on the motor control and found it not on. Also found the belt is shredding due to age. Found a large amount of rust on the bottom panel as well.

Arrived on job for complaints of burner not working. Found the burner open.replaced burner and test.

"Arrived on site for no water dispensing. Diagnosed frozen water tank flushed out tank tested water dispenser working,increased temperature in fresh food to prevent water tank from freezing"

Arrived on site to install previously diagnosed parts. Installed the new bake element and then preheated the oven. The oven is now getting to proper temps and not dropping at all.

"Arrived onsite for refrigerator making noises. I found the RC=37 FC=1. I could not recreate any abnormal noises so I called techline to report. Tech,Ive walked me through diagnostics and we tested fan, damper, and compressor functions for any noises but could not re create. The customer showed me a video of a noise coming from the back of the unit that sounds like an evaporator fan possibly but the fan did not have any noises today. Techlines SR#7730534679. Job complete."

Arrived on site and inspected unit F0E5 Off balance error code.Discovered there were NO stored error codes in fault history.Found the customer was washing a queen comforter when they heard the loud banging noise from the unit.I advised the customer to include a few towels then washing comforters to prevent the malfunction.Unit tested as designed.Job complete

Arrived onsite for dishwasher not draining. Upon inspection found failed drain motor and entire drain line clogged. Will need to order drain hose and return with drain motor and hose with check valve. Unit was installed previous to flooring installation. Unit will need to be made accessible for return visit.; ordrng 1 8269144A (drain hose)

"Arrived on site to install previously diagnosed and ordered part. Due to the console UI failure and previous tech diagnosis, I removed and replaced the console and tested. Unit is operating as designed. Job completed."

Arrived onsite for not washing and found sump and motor will be needed to repair wash motor failure. Office to reschedule. ; ordrng 1 WPW10605058 (Sump and motor)

"Arrived on site for customer complaint of unit leaking, found leak coming from sump and insulation was soaked and customer wants that replaced as well. Ordering sump and insulation. ; ordrng 1 Cnote (Office to reschedule)"

"Arrived on site for dryer not starting cycle and only beeping. Inspected unit and work. Tested door switch and found opened in closed position. Bypassed door switch and started unit. Found failed door switch. . ; ordrng 1 WPW10350907 (DOOR SWITCH )"

"Arrived onsite for the washer making a loud noise. Ran diagnostics and found that during the end of the spin cycle I heard the loud noise sounded like something is grinding. Looked under washer and tool motor cover off and removed the cam assembly and found that the teeth on the cam were grinding saw lots of residue. Not sure if actuator is sticking or the gearcase is causing the issue. Did not have the actuator or cam assembly. Will need to replace cam assembly, actuator, gearcase on next visit. Ordering parts and office to schedule ; ordrng 1 W11481722 (Actuator)"

"Arrived onsite for unit staying in clean mode and non stop draining. Checked voltage, unit getting 120v. Upon further inspection. Found that the connector for the float switch was not connected. Re connected float switch. Tested unit. Unit tested good. No leaks at this time. Job complete"

"Arrived on site to diagnose refrigerator not cooling. On arrival customer informed me it was the RC only, and FC is fine. Found RC evap frozen over due to not defrosting. Following steps for SP W11092686F. Ordering drip pan service kit, evap cover, fan and necessary items. Customer instructed to defrost 48 hours prior and line area with towels. ; ordrng 1 W11457241 (Drip pan kit) and 2 67006425 (Screw)s and 1 W11188493 (Evap cover) and 1 482338 (Silicon)"

Arrived on site to inspect a rattling noise from the rear of the upright unit.Confirmed the complaint and found the noises were coming from the compressor port that was making contact with the panel causing the rattling sound.Used the sound pad to correct the issue.Customer witnessed the repair.Job complete

"Arrived on site and inspected washer not washing.Ran diagnostics and found the unit wouldnt even fill with water.Removed the hoses and found the lines were totally clogged at the valve preventing and water from entering into the unit.I cleared the unknown debris , reassembled and unit tested as designed without any errors.JOB COMPLETE"

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not being secured to the cabinets and moving around, I installed mounting brackets and screws. Tested the unit and it is operating as designed and secured/stable to the cabinets. No gas leaks detected during service, job completed."

"Arrived on site for customer complaint of unit not starting a cycle, found failed console, new console was damaged and not responding, ordering new console.; ordrng 1 W11112656 (Console)"

Arrived on site to diagnose a microwave that isn't heating. Found primary door switch failed and replaced it. All is working properly at this time.

"Arrived on site and inspected dryer and found it is heating properly, but there is no airflow. Removed vent hose and found a large ball of lint blocking vent hose. Airflow has improved but still recommended having a service clean vent through wall of house to prevent any damage to dryer.

"Arrived on site to inspect wall oven not working. Upon further inspection, I found the power to the unit on. Customer advised that the unit will turn itself off and the display will jump. I placed the unit in diagnostics and checked error codes. Found F6E4; following the tech sheet, I removed and replaced the main control and tested. Unit is operating as designed. I recommended that the customer connect the unit to WiFi in order to receive future software updates. Job completed."

Arrived on job for complaints of door not locked properly. Confirmed latch not working. Replaced latch and test. No leaks detected at time of service.

Arrived on site to check microwave for venting issues. Tested all fan speeds and motor is changing speeds properly. Damper is opening fully and can be heard closing afte fan stops. Heated a cup of water and heating and cooling functions are working properly. Discuss the use of microwave rack for multiple level cooking only. Inspected exterior wall cap and explained the sounds that would be heard from the dampers during windy weather. All functions of the microwave check good. Job complete

"Arrived back on site to install previously ordered parts for washer gear case oil all over the floor.Removed and the lid lock, gear case, belt, motor, cam, actuator, shield, wash plate capacitor.Reassembled p, calibrated and tested the unit and unit tested as designed.Job complete."

Arrived on site for NOT DRYING-HAS TO RUN MULTIPLE CYCLES -HASN'T HAD VENTING CLEANED. Pulled dryer away from wall to test voltage and found vent air hose kinked and mashed against the wall restricting air flow. Tested voltage and was getting 240. Straightened vent air hose to remove kink and took temps. Temps ran up to 220 and I allowed dryer to cycle ten times for high and low temps. Heating as designed. Showed customer the problem and explained the spot I have it positioned is best to prevent the vent air hose from getting kinked again. Laundry room is a tight fit for the WASHER AND DRYER so I explained to customer if it stops heating again to check and ensure the vent hose isnt kinked again.

"Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Performed diagnostics mode and tested dispenser operation. Found ice container separating. Removed failed ice container and installed new. Tested operation, all tested good. No water leaks detected."

Arrived onsite for refrigerator with frost building in the FC. Upon inspection I found the FC at 7 and the RC at 55. I could hear the air being choked at the damper when opening the door. I ran diagnostics and found the damper showing a open or shorted motor error. I found the thermistor reading 56 degrees. I can hear the damper trying to open but does not sound right. replace the damper(242303001) . ; ordrng 1 242303001 (Damper) and 1 5304521777 (Thermistor harness)

Arrived onsite for refrigerator frosting in the FC upon arrival I took temps FC=8 RC=37. There was no frost at this time but the customer showed me a picture of the frost. There was some frosting on items on the left side of the FC In The baskets. There was no evidence of ice build up on the evaporator cover. I inspected the unit for air leaks starting at the rear where the drain tube connects. The drain tube was sealed good. I tested the dispenser and t was working as designed. I went to check for gaps in the gaskets and I found that if you dont close the door from the middle of the handle it will stay slightly open on the left side and leave a small gap. I found that if you closed from the middle the door will shut every time. I explained to the customer my findings I also explained that boxes or bags can get wedged between the gasket causing frost. No leaks detected during time of service. Job complete.

"Arrived on site to replace sump/motor after replacing l I ran diagnostic test cycle, unit tested good.

Arrived on site for dishwasher not allowing the door shut properly. But arrival I found at the door latch had internally got in stock and wasnt long the door to open the shed correctly after replacing the latch I was able to reassembled and tested unit and verified unit is functioning as designed call complete

"Arrived on site to inspect unit for always draining, upon inspection found the unit was draining and had a error code for pressure triac. Ordering control board. Office to reschedule ; ordrng 1 W11387680 (CONTROL )"

Arrived onsite for unit still not dispensing ice. Found ice block in spring keeping it from pushing unit properly cleared. Unit is now operating as designed. Job Completed.

"Arrived on site for dishwasher needing previously diagnosed motor/pump assembly. Upon arrival I confirmed unit wasnt draining but upon further inspection I found the issue was due to an over 1ft long clog within the drain line itself. I first cleared the clog from drain line and reassembled and tested unit. Found immediately that unit was draining water out quickly and efficiently. I reran dishwasher multiple times to verify that it could fill, agitate, and drain as designed with no issues. Line was clogged because it was never properly raised when it was installed and sink was back flowing into dishwasher. Raised drain hose. Unit functioning as design with leaks during repairs. Call complete"

"Arrived on site for cooling and ice build up. Opened freezer door found cover incased in ice causing door not to fully seal properly,called tech support found no feedback from thermal fuses in freezer section causing unit not to defrost,found while exiting test in diagnostics power getting to 3way valve per tech support will need to replace control,ui and thermal fuses ; ordrng 1 W11411871 (Ui) and 1 W10602825 (Jumper)"

"Arrived on site to diagnose ice machine that is not producing ice, or watery ice. On arrival ran unit in diagnostic. Unit did not fill with any water. Could hear valve humming. Replaced inlet valve. Retested unit after restoring power and valve now only has 4v at it. Ordering a control and harness due to electrical issue preventing valve from filling. ; ordrng 1 W11123917 (Harness)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil and oil getting on the motor & clutch and causing them to fail, I removed and replaced the gearcase, slider, clutch, stator (motor) and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for dishwasher not functioning correctly. Upon arrival I found that the unit was receiving 120 V proper from the power supply and you I was turning on sometimes but it was not successfully running each time at the start button. I also found at the lowest brown was broken high ended up replacing the main control to try and stabilize the power output going to all the components and after doing so I found the dishwasher was functioning accurately and 100% as designed with no leaks I then went ahead and replaced the lower sprayer as well and upon completion of installing both parts I also raise the drain line under the sink because if not probably been installed and was causing backflow from the sink into the dishwasher. Unit is now fully functioning as designed with no leaks before during or after repair call complete

Arrived on site for oven door separating. I inspected the unit and work area. I found the stainless trim separating from the glass out panel. I am ordering a new outer glass panel to complete the repair; ordrng 1 W11176456 (Outer door)

Arrived on site to install previous diagnosed parts. I gained access to the ice maker and replaced it with new. I cycled the ice maker and put it through a fill test. It worked as designed. Job complete.

Arrived on job for complaints of no heat. Found power supply issues no 240vac.

"Arrived on site for microwave having error code F1-E5. Inspected unit and work area. Found protective coating worn off. Performed diagnostics mode and verified fault code. Tested microwave operation and found no heat. Pulled unit and followed tech sheet procedure. Found cavity thermistor at 215. K and magnetron thermistor at 7.75 k both within range. Will need to replace microwave appliance manager. Informed customer unit would need to be tested after repair and may need magnetron.; ordrng 1 W10460457 (SENSOR) and 1 W10915648 (MICROWAVE APPLIANCE MANAGER )"

Arrived on site for wine cooler not cooling. Found unit at ambient temperature. Gained access to compressor and pressure amp draw at 2.3 amps. Measured resistance on compressor windings and found failed.

Arrived onsite for dryer showing F6E3 error. Upon inspection I found the unit flashing that error while in idle. The customer stated that it started happening at the beginning of the year and was able to dry but now the error code wont allow them to use the unit. I was not able to invoke diagnostics. I replaced the main control and facia and tested the unit. The unit is working as designed at this time. The resident stated that it takes more than one cycle to dry a load. I advised that the vent system in the house may be obstructed and would need to be cleaned out. The moisture may be traveling back into the unit causing these errors. Job complete.

Arrived on job to replace previously diagnosed harness. After replacement test operation

"Arrived on site to install parts prev diagnosed. Replaced main control and ui,ran diagnostics all test passed

"Arrived onsite for unit making rattling noise during agitation. Upon arrival found unit washplate was damaged. Replaced washplate and tested, unit is now operating as designed. Job Completed."

Arrived onsite to replace blower motor to unit. Replaced blower motor. Tested unit. Unit tested good. No leaks at this time. Job complete.

Arrived on site for dryer making odd noise according to the customer. Arrival customer had stated they were hearing any odd clanging noise coming from inside the drum that sounded like change rattling around. Upon further inspection I found that some change had gotten stuck in between the fins without drum itself. After clearing out change I was able to reassemble and test the dryer to ensure unit was functioning as designed. Customer is pleased with how quite dryer sounds now. Call complete

Arrived on site for washer making a burning smell. Upon arrival I found an f7e5 shifter fault. I ohmed out the shifter from j2 harness. Found unit was between the 2-3.5 ohm rating at exactly 3.1 ohms as designed. Found the 5 dc vaults present from main control to shifter during spin and 0 dcv during agitation as needed. Found during agitation tests in diagnostics that the shifter was getting stuck when goin into agitation causing the splutch not to adjust correctly. Found after installing new actuator (that matches previous generation style of actuator) that during agitation the splutch is being adjusted properly and allowing the unit to put less stress on the motor directly. The motor was causing burning smell due to how much weight the motor was trying to spin when splutch wasnt adjusting from actuator. Unit now functioning as designed. Explained findings to customers and showed them unit full functionality. Call complete

Arrived onsite for oven not turning on. Upon arrival turned unit off at breaker removed unit from wall checked fuse found it was bad. Checked unit thermostat and broil found both are good.Replaced fuse put unit back into wall and tested. Unit is now operating as designed. Job Completed.

"Arrived onsite to replace rails. Customer also said that the light switch inside the freezer would not allow the light to work. Pulled out the light switch. Light switch started working, saw no issues with the light switch. Replaced rails. Tested unit. Unit tested good. No issues at this time. Job complete"

"Arrived onsite for refrigerator freezing fresh food. Upon arrival checked temperatures. Fridge recorded at 40 degrees and freezer at 4 degrees. Temps were manually adjusted to offset freezing in RC. Ohmed RC and FC thermistor, thermistors in range. Tested air baffle and was operating properly. Manual adjustment seems to have corrected issues. Instructed customer to only adjust temperature as needed and allow for unit to adjust. Job complete"

Arrived on site for dryer getting air restriction and cycle signal and not changing volume. Inspected unit and work area. Found unit connected to accordion vent that goes through the wall. Performed diagnostics mode and checked fault codes. Performed air flow test and found restricted air flow with vent on (yellow light). Removed vent and test and found good air glow( green light). Informed Customer are on airflow. Will need to replace UI to repair signal tone.. ; ordrng 1 W11406679 (UI)

Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.

Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.

Arrived on site to install previously diagnosed parts. Removed main control and installed new main control. Removed ice bin thermistor and installed new ice bin thermistor. Ice maker running as designed. No leaks detected. Job completed.

Arrived onsite for the dishwasher not turning on. During testing found that the door latch was not working correctly it would not latch it was stuck in the opposite direction causing the issue. Replaced the door latch and all functions tested good. Complete

Arrived onsite for the refrigerator not cooling. During testing found that that there is a restriction in the sealed system. Took evaporator cover off and there is no frost pattern and there is a ball of ice on suction line. A sealed system repair will be needed. Ordering sealed system parts and office to schedule ; ordrng 1 W11103181 (Compressor) and 1 W10624944 (Tube) and 1 W10528578 (Process tube) and 1 W10648264 (Heat tube) and 1 W10427992 (Evaporator) and 1 W10388653 (Tube) and 1 W10499596 (Discharge tube) and 1 WPW10143759 (Hv drier) and 1 Authorization (Authorization needed for repair)

"Arrived on site for dishwasher not draining . Drain motor is working normally ,no obstructions or debris found in sump. Customer has a black rubber extension hose . Removed OEM hose from rubber hose . Put unit in drain and and unit drained perfectly . Found draining issue is plumbing issue with non OEM hose . Will need a plumber to correct issue ."

Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed and no leaks were observed at the time of service. Unit is now working as designed. Call complete.

"Arrived on site for a dishwasher with no power. Upon further inspection I found all buttons and LEDs on the UI working except for the start, cancel, sanitize, and hi temp wash. I found 120V at terminal box and the control. I found the UI needing to be replaced. I installed the newUI and then ran the unit in diagnostics mode. The unit ran as designed and now all LEDs/buttons are functioning. I observed no leaks at the time of service. The unit is working as designed. Call complete."

"Arrived on site for customer complaint of unit leaking, found leak coming from sump/motor assembly, I replaced part, tested unit in diagnostic mode, unit tested good. Error codes found were 9-1, 8-2, 3-3, I cleared error codes, unit passed diagnostic test cycle."

"Arrived onsite for liked lights had gone out from top of the refrigerator and in freezer. Looked at unit, saw that the lights at the top of the RC and lights in FF were out. Had led truck stock W11462342. Replaced top left light. Lights came back on. No issues at this time. Job complete"

Arrived onsite for refrigerator losing cooling and restoring intermittently. Upon inspection I found the unit powered on but no cool. I verified voltage at the wall. and tested amp draw at the compressor once it kicked on. I got a reading of 1.5 amps constant. I accessed the evaporator and found a good frost pattern with no visible shorts anywhere in the defrost circuit. I found a svc pointer for this unit pertaining to the issues at hand. I replaced the defrost thermostat and ADC as per svc pointer. I advised the customer to monitor the unit over the weekend. Job complete.

"Arrived on site and replaced both upper drawer rails in freezer diagnosed on previous visit, after replacement drawer is operating normally, job complete."

"Arrived on site to install previously diagnosed and ordered part. Due to the unit tripping the breaker when the defrost element turned off, I removed and replaced the hv control and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for gasket missing from dryer. I replaced the gasket and glued it in place. Job complete.

Arrived on site to test unit for oven not cooking correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.

"Arrived on site to inspect dishwasher for issues opening and closing, upon inspection found the units gasket was hanging and a little swollen, replaced gasket and found no issues. Complete"

Arrived onsite for dryer not heating. Upon inspection I found the unit in a show room with no power cord installed on the unit. I accessed the rear of the unit and found some of the lint burnt. I tested the heating element and it showed open or shorted. I tested the thermal fuse and it showed open as well as the thermal cut off. I replaced the heater element the thermal fuse and the thermal cutoff. I was not able to accurately test the unit due to the installation situation. The unit should heat as designed now. Job complete.

Arrived on site to install sump and manifold Amos gasket. I found the unit has a pex clamp. I cannot complete the repair with out replaceable clamps I am ordering the clamp kit to complete the repair. ; ordrng 1 Wd35x10382 (Clamp set)

Arrived onsite for the wall oven upper oven not heating. Ran diagnostics and found that the lower and upper bake and broil do not work but you can hear the control working. Went to check for voltage and as soon as I touched the power the cord all power was lost. There is an issue with plug and power outlet. It is not providing proper voltage to the wall oven. Advised customer to call an electrician to check out power issue. Complete