Service History 1328 - Appliance Express

Near Cedar Park, TX 78613

Lou

Job Details: 12/17/2019

RANGE KITCHENAID KDRS483VSS04 "arrived on site to install previously diagnosed and ordered parts. Per the previous techs diagnosis and service pointer, I arrived to replace the vent deflectors for both ovens. I found that this unit does not fall under that service pointer and the unit already has deflectors installed. Due to the error code F2E1, I removed and replaced the switch membrane, cleared the code and tested the unit. Unit operated as designed and reached preheat temps of 350 degrees. I advised the customer that when cooking high moisture foods to make sure they are covering them with foil to help prevent any steam/moisture getting into the control panel area. I checked all burners and they operated as designed. No gas leaks detected during service, job completed."

Near New Braunfels, TX 78130

Richard

Job Details: 12/17/2019

WASHER MAYTAG MHW5630HC Arrived onsite for the washer having an error code before spin cycle. Ran diagnostics and found all valves and the drain pump working. Discovered the drain hose was two feet longer than it needed to be. Cut the drain hose down to the correct size and tested washer. All functions working within manufacturers specs. Complete.

Near , TX 78641

Cliff

Job Details: 12/17/2019

OVEN JENN-AIR JJW3830DP03 Arrived on site to replace glass for oven. Replaced glass pack for upper door. Tested unit and found all is working properly at this time.

Near Killeen, TX 76543

Arthur B.

Job Details: 12/17/2019

DRYER ROPER RED4516FW0 "Arrived onsite to install new drum bearing to dryer from my prior visits diagnosis. Removed front door and replaced drum ring. Installed new replacement,reassembled and tested. Dryer now works as designed. No other issues found."

Near Leander, TX 78641

Cliff

Job Details: 12/17/2019

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to diagnose a microwave that is internally changing temp when outside temperature changes. Found damper outside of home not closing properly, causing outside air into microwave. Homeowner will need builder to correct baffle issue to complete repair."

Near Austin, TX 78725

Joseph C.

Job Details: 12/17/2019

RANGE AMANA AGR5330BAS3 "Arrived on site for “oven not coming on” complaint. Inspected unit and found ignitor wire not completely inserted into harness. Reinserted wire into harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Leander, TX 78641

Lou

Job Details: 12/17/2019

OVEN WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven light not working. Upon further inspection, I found the light bulb had burnt out and the globe had come apart from the base leaving the base inside the socket. I removed the remainder of the bulb and replaced it with a new bulb. Tested operations and it operated as designed. Tested the unit and all burners are operating as designed. No gas leaks detected during service, job completed."

Near Austin, TX 78732

Paul

Job Details: 12/17/2019

ICE MACHINE KITCHENAID KUIC15PRXS0 Arrived onsite for the ice machine that you can hear the water running but it’s not making ice. Mr had turned the unit on before I arrived and I found a slab of ice on the 2nd layer of the cutter grid. The cutter was working as designed and the ice fell into the bin. I found the unit running warm due to the condenser coil being over 50% clogged up with dust and dirt. I found the condenser fan working as designed. I cleaned the coil. The unit is working as designed and I suspect it was over heating due to lack of air flow.

Near Round Rock, TX 78681

Paul

Job Details: 12/17/2019

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator that completely stopped dispensing water or making ice again. I found the new filter housing that had been replaced a couple of visits ago had failed again. After removing the upper cover I checked the ice maker fill tube and found it frozen. I replaced the housing and ran test 19 to check the fill tube heater and found it working as designed and it cleared the tube. I called techline and spoke with JK file number 7726653279. JK stated that after and icemaker cycle the fill tube heater should run for 80 minutes to prevent freezing. JK also advices running the icemaker fan test and make sure there were no air leaks around the icemaker that could freeze the lines. I tested for air leaks around the icemaker housing with the fan running in test 36 and found no air leaks. I replaced the UI. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78731

Tyler B.

Job Details: 12/17/2019

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site for unit beeping while, and while not in use. Found issue to be shorted touch panel. Replaced panel and tested good Control panel

Near Austin, TX 78730

Paul

Job Details: 12/17/2019

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived onsite for the refrigerator with the FC still not defrosting. I found the FC at 30 degrees and the RC at 55 degrees. I found the diffuser opening but had no air flow. I found the evaporator cover covered in frost and the coil completely iced up. I ran service test 6 and found the control saying the bimetal was open. I tested the bimetal at the harness and found it closed. I tested the heater and it showed 31 ohms. I tested the pink and brown wires from the bimetal to the monitor control and they checked good. I called techline and spoke with Leon file number 7726657809. I checked voltage at the monitor board from P2-7 to P2-1 and only had 27VAC. I replaced the monitor board and tested again in service step 6. The UI showed the bimetal closed and the heater came on and was working. I defrosted the coil and went into service step 7 and set the defrost mode to basic per Leon’s instruction. The unit is working as designed. Call complete.

Near Austin, TX 78759

David Z

Job Details: 12/17/2019

WASHER GE GTW220ACKWW Arrived on site to diagnose a washer that was only running hot water. Performed diagnostic and found cold water inlet valve not working. Hot was actuating but cold was not. Replaced valves. Tried running unit after and hot and cold were both working as designed. Call complete.

Near Austin, TX 78724

Joseph C.

Job Details: 12/17/2019

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for both small burners sparking” complaint. Inspected unit and found left rear and right front burners to be shorted. Harness shorted at these burners, as well. Removed and replaced cooktop harness. Ordering new burners.; ordrng 2 W11255551 (elmnt-surf)s"

Near Austin, TX 78731

Tyler B.

Job Details: 12/17/2019

DRYER WHIRLPOOL WGD6620HW0 Arrived on site for unit giving F3-e3 error. Found under service bulletin there thermostat and passed at room temp. Replaced control and tested good

Near Leander, TX 78641

Cliff

Job Details: 12/17/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site to diagnose a refrigerator that is leaking from FC. Found drain clogged. Cleared foam from drain and tested unit. Found all is working properly at this time. No leaks were found after services were performed.

Near Georgetown, TX 78633

Job Details: 12/17/2019

OVEN KITCHENAID KODE300ESS02 Arrived to inspect door damage.Confirmed the complaint and removed and replaced the lower door and nameplate.Reassembled and unit tested as designed.Job complete

Near Austin, TX 78749

Leonardo

Job Details: 12/17/2019

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for unit turning drain by itself. Called techline and test unit with techline and they advised to replace float switch due to unit tinking it’s filling with water and draining on it own. Will order new float switch W10734532 File#7726653934; ordrng 1 W10734532 (SWITCH)

Near Kyle, TX 78640

Robert

Job Details: 12/17/2019

FREEZER WHIRLPOOL MZF34X16DW00 "Arrived on job for freezer not freezing, upon inspection we found a loose wire attaching the power cord and compressor, upon replacement we found the compressor kicked on and started cooling down. Complete"

Near , TX 78628

Job Details: 12/17/2019

MICROWAVE KITCHENAID KOCE500ESS09 Arrived to inspect gasket.Confirmed the complaint and removed and replaced the gasket.Reassembled and unit tested as designed.Job complete

Near Austin, TX 78747

Kevin

Job Details: 12/17/2019

DRYER WHIRLPOOL WED4850HW0 Arrived on site and inspected dryer and found rear felt ring is loose and drum is rubbing against bulkhead. Drum is now sharp on the edge and felt ring will no longer attach to it. Will need to bring a new one to correct the issue.; ordrng 1 W10899578 (drum)

Near Austin, TX 78729

David Z

Job Details: 12/17/2019

DISHWASHER WHIRLPOOL WDF560SAFT2 "Arrived on site to diagnose a dishwasher that was not draining. Performed diagnostics and found F6E4 code for float switch. Ran diagnostic cycle and could hear pump on, but very faint. Vacuumed water out and installed new drain pump and retested. Found the water was trickling out the pipe in the plumbing, and causing backpressure. No further repair can be made to correct the condition and drain has to go through either the garbage disposal or a larger diameter pipe. No water leaks found at time of service. Call complete."

Near Wimberley, TX 78676

Robert

Job Details: 12/17/2019

WASHER LG WM3700HVA01 "Arrived on job for washer given a EL error code and water not regulating, per last techs notes we switched out the pressure switch and retested. We couldn’t hear the drain pump so we checked the tube and it was to far in, fixed drain and it passed tests. Complete"

Near Austin, TX 78745

Luis

Job Details: 12/17/2019

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for noise complaint. Diagnosed loud vibration noise from compressor brackets,adjusted condenser coil and brackets noise no longer present with adjustment to compressor brackets"

Near San Marcos, TX 78666

Robert

Job Details: 12/17/2019

DRYER WHIRLPOOL LER7620LG Arrived on job for complaints of not shutting off when door open. Found switch damaged. Replaced switch and bulb which corrected problem. Complete

Near Austin, TX 78705

Wesley

Job Details: 12/17/2019

OVEN JENN-AIR JJW2430DP01 Arrived on site and installed console to repair stuck error code. All checks good. Unit is now operating as designed.

Near Austin, TX 78751

Wesley

Job Details: 12/17/2019

OVEN WHIRLPOOL KEBS207BSS01 "Arrived on site and tested lower oven and found slight calibration upward improved readings, but was still working properly without calibration. Advised customer on long preheats and cleaning options. Found possible issue with loose wiring to control from lower sensor. Corrected wiring to repair. All checks good."

Near Austin, TX 78751

Wesley

Job Details: 12/17/2019

DRYER LG DLEX3370W Arrived onnsite and replaced heater assembly. Unit is now operating as designed. Advised customer on findings. No other parts needed. Advised that vent needs to professionally addressed.

Near Austin, TX 78737

Luis

Job Details: 12/17/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for lights shutting off and open door warning. Tested all switches,all switches working a designed,replaced main control and ui.; used 1 WPW10675033 (CONTROL) from stock"

Near Harker Heights, TX 76548

Arthur B.

Job Details: 12/17/2019

FREEZER WHIRLPOOL WZF34X16DW04 "Arrived onsite to install parts to upright freezer from prior tech’s visit diagnosis. When arrived, unit was unplugged and fully defrosted. Removed evaporator cover and powered up unit. Found evaporator fan would pulsate and shut off. Removed and replaced control box. Reassembled and observed frost pattern. Good frost pattern and air flow. No other issues found."

Near San Marcos, TX 78666

Richard

Job Details: 12/17/2019

RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite for the right rear gas range burner not staying lit. Replaced manifold with previously ordered parts. Tested burner and tested for leaks. Burners working to manufacture specs and no leaks detected. Complete

Near Austin, TX 78756

Joseph C.

Job Details: 12/17/2019

DRYER WHIRLPOOL WED5620HW0 "Arrived on site for “unit not coming on” complaint. Inspected unit and found harness, to control panel to not be completely inserted. Reinserted harness into control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Austin, TX 78746

David Z

Job Details: 12/17/2019

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher with no power. Checked outlet and verified that it was live. Redid power cable connections In The power box under the unit. Still did not power on. Removed door panel and checked connectors at control and found loose main power connector. Reseated and clipped connector and unit powered on immediately. Ran diag cycle to verify no power loss. All is working as designed at this time. Call complete.

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 12/17/2019

OVEN KITCHENAID KODE500ESS04 "Arrived on site for for oven not having power. Inspected unit and work area. Turned circuit breaker off and gained access to thermal fuse. Found no voltage going to fuse. Tested L1 at control and found no voltage. Pulled unit and inspected junction box and found bad connection at L1. Corrected connection and installed unit. Tested operation, all tested good."

Near Austin, TX 78748

Leonardo

Job Details: 12/17/2019

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to test unit for upper oven light not working. Test unit and found broken light bulb lightbulb socket got stuck on socket. Removed lightbulb socket and advised customer to get a new light bulb job complete.

Near Killeen, TX 76543

Arthur B.

Job Details: 12/17/2019

WASHER MAYTAG MHWE201YW00 "Arrived onsite for customer complaint of front load washer not locking and getting F5E3 error. Removed toe plate and found broken harness at latch. Was able to repair wire,reassembled and tested. Unit now locks as designed.All water connections were dry at time of service."

Near Wimberley, TX 78676

Robert

Job Details: 12/17/2019

DRYER MAYTAG MEDB765FC0 "Arrived on job for drum, replaced drum and retested which worked. Complete"

Near Marble Falls, TX 78654

Jonathan S

Job Details: 12/17/2019

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer leaving grease like substance in clothes. Inspected substance on clothes. Performed diagnostics mode and checked fault codes, found none. Ran automatic test cycle and found all components operating. Inspected gearcase and found leaking oil. Found failed gear case. Checked authorization and found no extra authorization needed. Removed failed gearcase and installed new. Performed diagnostics mode and and ran calibration cycle. Ran automatic test cycle and observed for water leaks. All tested good, no water leaks detected."

Near Cedar Park, TX 78613

Lou

Job Details: 12/17/2019

WASHER MAYTAG MVWB765FW3 "arrived on site to install previously diagnosed and ordered parts. Due to the unit leaking gearcase oil and showing error code F7E9, I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."

Near Dripping Springs, TX 78620

Leonardo

Job Details: 12/17/2019

MICROWAVE GE JVM7195SK3SS Arrived on site to replace door and switches. Replaced all switches and door test unit and heating water 5 times and unit test good. Job complete.

Near Austin, TX 78741

Kevin

Job Details: 12/17/2019

WASHER WHIRLPOOL WGD8620HC0 "Arrived on site and inspected dryer, exhaust temperature is between 150 and 160 with vent hose removed. Found no saved error codes , Replaced control board and this has no effect, Found vent hose was crushed by installation. Customer has provided a new vent hose. There are several vent exits on the exterior of the building and while dryer is running none of them are opening properly. Explain to customer that this can be due to a blocked vent inside the wall needs to be cleaned/cleared. Job complete."

Near Leander, TX 78641

Lou

Job Details: 12/17/2019

WASHER LG WT1101CW "arrived on site to install previously diagnosed and ordered parts. Due to the error code LE and previous tech diagnosing the bad a bad stator and motor. I removed and replaced the stator and motor and tested the unit. Unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Leander, TX 78641

Lou

Job Details: 12/17/2019

WASHER WHIRLPOOL WFW6620HC0 "arrived on site to inspect washer walking or vibrating. Upon further inspection, customer advised that the unit is “walking” or vibrating badly. I placed the diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed with no vibration. I tested the unit in a quick wash and again, it operated as designed. I found that the front right leveling leg was not all the way down. I lowered the leg and checked for balance and the unit is balanced. Tested the unit on a drain & spin mode and again, it operated as designed showing no error codes at the end. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Austin, TX 78731

Tyler B.

Job Details: 12/17/2019

OVEN WHIRLPOOL KEMS378SSS05 Arrived on site for bulb replacement. Replaced bulb and tested good

Near Round Rock, TX 78681

Paul

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for the refrigerator not cooling correctly again or making ice. I found the FC coil completely frosted over again. All test check good but the unit is not defrosting. I replaced the main control, UI, and the defrost thermistor. The unit is working as designed. Call complete."

Near Round Rock, TX 78681

Paul

Job Details: 12/16/2019

Near Georgetown, TX 78628

Lou

Job Details: 12/16/2019

OVEN WHIRLPOOL WOS51EC7HS00 "arrived on site to inspect wall oven turning off on its own. Upon further inspection, the customer advised the the unit display is jumping time & date to January 1. I contacted Techline and spoke to JK who advised that there will be a software update soon and the customer needs to be connected to WiFi. He provided File #7726640498 and advised to contact the connection team. I removed and replaced the main control and UI console and tested the unit and it is operating as designed. I provided the customer with the 800 number of the connection team and the file number and advised to contact the connection team and follow their recommendations. Job completed."

Near Austin, TX 78729

Paul

Job Details: 12/16/2019

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived onsite for the dishwasher not filling again. I checked stored error codes and found an F6E1, F6E2, & F3E3. I ran the diagnostics cycle and found the unit not filling. I checked voltage at the valve harness and had 120VAC. I checked the coil resistance and found it in range at 1080 ohms. I found the connector at the valve with one side a little loose. I tightened both sides of the connector, shut the door and the unit started filling

Near Austin, TX 78748

Luis

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site for damaged door,removed damaged door installed new door and nameplate checked door seal good"

Near Hutto, TX 78634

Cliff

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication issue between controls and RC thermistors. Also noted right side RC door gasket torn. UI,main control, RC wiring harness, and gasket will need to be replaced to complete repairs. Homeowner will thaw unit 24 hours prior to return appointment, and has signed defrost waiver. ; ordrng 1 W10846057 (gasket-fip) and 1 W11330931 (UI)"

Near Austin, TX 78733

Luis

Job Details: 12/16/2019

REFRIGERATOR KITCHENAID KSSC42QKS02 "Arrived on site for ice build up. Found ice block around fill tube,cleared ice found water dripping from fill tube,diagnosed solenoid on valve not closing,unit will need a new water valve. lm only; ordrng 1 WP2188786 (VALVE)"

Near Buda, TX 78610

Leonardo

Job Details: 12/16/2019

DISHWASHER GE GDT720SSF0SS Arrived on site to test replaced parts found clamps to big.

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 12/16/2019

RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating to correct temperature. Inspected unit and work area. Found oven door not sealing properly. Found gasket interfering with door. Corrected gasket and tested door operation. Performed temperature test at 350° on bake mode. Found average temperature at 341°. Calibrated unit up 10°. Spoke with customer on user care guide. All tested good.

Near New Braunfels, TX 78130

Richard

Job Details: 12/16/2019

WASHER MAYTAG MVWC565FW1 "Arrived onsite for washer not working properly. Installed new lid latch ordered by previous technician. Ran diagnostics and found error code for shifter actuator and during testing the control board popped. Upon inspection of the control board we found connector not hooked up to the board. Ordering parts. control board, shifter actuator, and, splutch kit.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11162438 (cntrl-elec)"

Near West Lake Hills, TX 78746

David Z

Job Details: 12/16/2019

DRYER MAYTAG MGD8630HC0 "Arrived on site to diagnose a dryer throwing F3E3 code for inlet thermistor fail. Performed diagnostics. Measure resistance of the thermistor at the control and found resistance was in range for room temp. Ran unit and found resistance to match. Ordering 1 W11310053 control since thermistor is reading in proper range. If control does not resolve issue, only other possibility dryer ducting not sufficient to vent gas dryer. Advised customer and builder of findings.; ordrng 1 W11310053 (cntrl-elec)"

Near Georgetown, TX 78626

Dylan T.

Job Details: 12/16/2019

WASHER LG WM1388HW.ABWEEUS Arrived on site on removed both board reinstalled the new board ran the unit in test mode everything else worked great all lines are dry

Near Leander, TX 78641

Jonathan S

Job Details: 12/16/2019

DRYER LG DLE7300VE "Arrived onsite to install previous diagnosed part. Customer stated that unit is now making noises that it did not before. Removed failed control and installed new. Tested unit on time dry high heat. Monitored operation for 20 minutes and no failure occurred. Disassembled unit and inspected guide wheels and pulley. Assembled unit and leveled. Tested unit, all tested good."

Near Pflugerville, TX 78660

Dylan T.

Job Details: 12/16/2019

WASHER MAYTAG MVWB865GC0

Near Hutto, TX 78634

Cliff

Job Details: 12/16/2019

DRYER WHIRLPOOL WGD4850HW0 Arrived on site to diagnose a dryer that is taking too long to dry. Found external vent clogged causing issue. Homeowner will need to have vent cleaned to complete repair.

Near Lockhart, TX 78644

Robert

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on job for complaints of no water. Found the filter blocking flow. Removed filter and water returned to normal.

Near Leander, TX 78641

Jonathan S

Job Details: 12/16/2019

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop having scratches on it. Inspected unit and found major scratches of right side. Removed cooktop and installed new top. Assembled unit and tested operation. All tested good.

Near Austin, TX 78729

Chase

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to check refrigerator for loud noise. Found unit is cooling properly and noise is coming from condenser fan vibrating. Found the fan blade causing the vibration. Willl need to replace the blade to repair unit. Office to contact customer to reschedule., ordrng WPW10139483 / FAN BLADE (by CS)"

Near Horseshoe Bay, TX 78657

James

Job Details: 12/16/2019

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. Found no response from control panel. Voltage to panel is good. Installed new console and tested. Unit tests good. Job complete

Near Lockhart, TX 78644

Robert

Job Details: 12/16/2019

WASHER MAYTAG MVWX655DW1 Arrived on job to replace gearcase and pulley. Unable to remove wash plate. Only send RJ; ordrng 1 W10902814 (washplate)

Near Austin, TX 78736

Kevin

Job Details: 12/16/2019

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and replaced float switch housing and gasket diagnosed by previous technician, after replacement ran a diagnostic cycle and dishwasher is not leaking. Job complete"

Near Austin, TX 78746

David Z

Job Details: 12/16/2019

OVEN JENN-AIR JJW3430IM00 Arrived on site to install previously diagnosed parts. Installed new UI panel and power supply board. Retested unit and configured. All is working as designed at this time. Customer will set up WiFi when wife is home. Call complete.

Near Buda, TX 78610

Kevin

Job Details: 12/16/2019

WASHER MAYTAG MHW3505FW0 "Arrived on site and inspected washer and found saved error codes F3E1, F8E3, F5E2. Ran a diagnostic cycle twice and washer passed both times. Spoke with customer about detergent usage and found she is using a full cap of detergent with each load, spoke with techline amount of detergent is causing sudsing which is causing error codes. No adjustments can be made to operation of washer to change customer experience 7726644628"

Near Austin, TX 78703

Wesley

Job Details: 12/16/2019

DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site and installed adjusters to repair unit upper rack Unit is now operating as designed.

Near Pflugerville, TX 78660

Dylan T.

Job Details: 12/16/2019

DISHWASHER MAYTAG mdb4949sdz

Near Austin, TX 78746

Leonardo

Job Details: 12/16/2019

DISHWASHER KITCHENAID KUDE40FXSS5 Arrived on site to test unit for unit canceling it self. Test unit and found bad control board. Replaced board Test unit and unit test good job complete.

Near Buda, TX 78610

Leonardo

Job Details: 12/16/2019

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not getting water. Test unit and found unit not washing. Unit filling with water but wash motor not coming on. Will need to order new sump and motor W11025157. Rescheduled for ; ordrng 1 W11025157 (SUMP AND MOTOR )

Near Austin, TX 78749

Kevin

Job Details: 12/16/2019

DRYER WHIRLPOOL MEDB850YW1 "On medium heat setting temperature does not raise over 128 degrees, same with high heat setting. Spoke with tech line and they recommended inspecting the heating element. Found it has grounded.

Near Austin, TX 78723

Joseph C.

Job Details: 12/16/2019

DISHWASHER GE GLD5660N10SS Arrived on site for “leaking dishwasher” complaint. Inspected unit and found front feet too high and pushing top against counter bottom. This caused sides to bow and door to not seal. Adjusted feet and tested unit. Unit is performing as designed.

Near Austin, TX 78757

Tyler B.

Job Details: 12/16/2019

WASHER WHIRLPOOL MHW6630HW0 "Arrived on site for unit making noise while in high spin. Set u it to high spin and found vibration noise. Removed moved stop while in spin and found bolt to counterweight was loose, tightened all weight bolts and tested good"

Near Georgetown, TX 78633

Cliff

Job Details: 12/16/2019

WASHER WHIRLPOOL WFW72HEDW0 Arrived on site to diagnose a washer that is giving error codes. Power was off to unit when I arrived at home and found no failures once powered was restored to unit. Power reset corrected any current issues. No repairs are needed and no leaks were found at time of service.

Near Dripping Springs, TX 78620

Luis

Job Details: 12/16/2019

REFRIGERATOR LG LFX31945ST/00 "Arrived on site for cooling issues. Pierced low side line,compressor reading +30 psi diagnosed faulty compressor,removed compressor installed new compressor and a uv drier,vacuumed system down found unit slightly loosing pressure added refrigerant to find source of leak. Tracing leak to cap tube e Teri g cabinet wall due to location unable to repair leak will contact manufacture with issue

Near New Braunfels, TX 78130

Richard

Job Details: 12/16/2019

WASHER MAYTAG MVWB835DW0 Arrived onsite for the washer not changing mode. Ran diagnostics and found no issues. Instructed customer on proper use of washer and changing modes. All functions tested good. Washer working to manufacture specs. Complete.

Near Killeen, TX 76542

Arthur B.

Job Details: 12/16/2019

MICROWAVE WHIRLPOOL WMH75021HZ0 "Arrived onsite to install new microwave door from prior tech’s diagnosis. Removed and replaced door,reassembled and tested. Microwave now works as designed. No other issues found."

Near Spicewood, TX 78669

Scott

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for fridge lights strobing . Found fresh food mod has failed .replaced RF light modular . ckNo water leaks detected at time of service . Job complete."

Near New Braunfels, TX 78130

Richard

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator freezer not cooling. Took temperature refrigerator temp at 51 freezer temperature at 73 took evaporator cover off freezer no frost pattern detected on evaporator. Inspected for leaks and found none visible. Inspected compressor and found the compressor too hot to touch. Determination is sealed system repair is needed.

Near Austin, TX 78702

Leonardo

Job Details: 12/16/2019

OVEN AMANA AGR5330BAS3 Arrived on site to test unit for burner not getting to low. Found valve getting stuck when going to low just high and medium work. Replaced valve test unit and unit test good no leaks present at this time.

Near Pflugerville, TX 78660

Dylan T.

Job Details: 12/16/2019

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site customer complaint was having with sometimes preheat and sometimes wouldn’t heat up connected to Wi-Fi ran unit through diagnostics everything else we’re great can I find anything else wrong works as designed

Near Georgetown, TX 78633

Job Details: 12/16/2019

RANGE WHIRLPOOL GW399LXUB06 Arrived to inspect gas oven issues.Tested unit operations and found unit works as designed.No concerns.Job complete

Near Little River-Academy, TX 76554

Job Details: 12/16/2019

DRYER WHIRLPOOL WED4815EW1 Arrived to put dryer vent hose back on dryer.On previous visit the unit had a dangerously high amount of lint buildup inside and around the unit.Suggested customer gets cleaning several time a year.Job complete

Near Austin, TX 78748

Leonardo

Job Details: 12/16/2019

OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit not heating to temp. Test unit and found unit off by 20 degrees. Calibrated oven test unit and unit test good job complete.

Near Georgetown, TX 78628

Cliff

Job Details: 12/16/2019

REFRIGERATOR KITCHENAID KSSC36QTS03 Arrived on site to replace ice door and ice door motor for refrigerator. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78754

Luis

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for faulty Evap fan and main control installed a new evaporator fan and control,powered unit on ran diagnostics all test passed"

Near Austin, TX 78734

Scott

Job Details: 12/16/2019

DISHWASHER JENN-AIR JDB8000AWS3 "Arrived on site for no drain dishwasher . Found drain motor had failed completely due to glass stuck in pump.No water leaks detected at time of service . Job complete ."

Near Kyle, TX 78640

Kevin

Job Details: 12/16/2019

RANGE WHIRLPOOL WFC150MLAW0 "Arrived on site and inspected range door and found what customer is noticing is that left-hand hinge does not have a spring, this is normal for this model can’t be adjusted. No for the repair is required at this time, job complete"

Near Austin, TX 78732

Luis

Job Details: 12/16/2019

ICE MACHINE GE UNC15NJBII

Near Round Rock, TX 78664

Job Details: 12/16/2019

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher drying issues.Ran diagnostics test mode and all aspects of unit worked properly with NO error codes.Advised customer on purging hot water and using high temperature & heated dry for optimal performance.All water lines were dry at the time of service Job complete

Near Georgetown, TX 78633

Cliff

Job Details: 12/16/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace panel for dishwasher. Replaced panel and found a dent on upper portion. Also noted handle scratched, and control mounting tab broken. All 3 parts will need to be replaced to complete repairs,ordrng 1 W11116420 (panel) and 1 W11244141 (HANDLE) and 1 W11306302 (CONTROL)"

Near Austin, TX 78717

Tyler B.

Job Details: 12/16/2019

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site unit with oven light not turning on when selected. Also was Turing off oven while in use. Found communication error in diagnostics. Removed and replaced console. Tested unit not light working and all other functions.

Near Georgetown, TX 78628

Cliff

Job Details: 12/16/2019

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to replace door for microwave. Replaced door and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78705

Wesley

Job Details: 12/16/2019

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived onsite and found f7 error. Reset and tested and found heater operating in diagnostics. All checks good. Advised customer on use and care.

Near New Braunfels, TX 78132

Richard

Job Details: 12/16/2019

OVEN KITCHENAID KOCE500ESS05 Arrived onsite for oven not keeping temperature. Installed new control board that was ordered by previous technician. Tested oven and all functions worked correctly. Complete.

Near Dale, TX 78616

Robert

Job Details: 12/16/2019

WASHER WHIRLPOOL WFW3090JW0 Arrived on job for complaints of not starting. Ran diagnostics and got code for door latch. Replaced latch and test. Door lock and unlock but not starting spin cycle. Will need to replace control. Need two man ; ordrng 1 CNOTE (2 MAN)

Near Austin, TX 78702

Wesley

Job Details: 12/16/2019

REFRIGERATOR JENN-AIR JFX2597AEP2 Arrived on site and found unit operating with frozen Evap drain due to clogged tube. Replaced tube. Cleared all ice. All checks good.

Near New Braunfels, TX 78130

Richard

Job Details: 12/16/2019

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer drain pump continuously running and the door locked. Replaced pressure switch but this did not resolve the issue. Needs new control board. Ordering parts office to reschedule. b. ; ordrng 1 W11334214 (CONTROL BOARD)

Near Hutto, TX 78634

Cliff

Job Details: 12/16/2019

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to diagnose a range that is not heating properly. Calibrated oven and all is working properly at this time.

Near Austin, TX 78704

Luis

Job Details: 12/16/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no lights. Diagnosed faulty led control,removed faulty led control installed new led control powered unit on all leds working correctly.