Near Austin, TX 78704
Wesley
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01
Arrived on site and used housing to repair filter. All checks good.
Near Hutto, TX 78634
Al
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1
Arrived to inspect ice maker not working.Confirmed the complaint and jumped the ice maker valve and motor and unit didn’t respond.Reassembled and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Seguin, TX 78155
Richard
Job Details:
12/18/2019
COOKTOP WHIRLPOOL WCE55US0HB01
Arrived onsite for the stovetop right rear burner not heating correctly on low setting. Replaced the switch to the burner and tested. All working properly. Complete.
Near Seguin, TX 78155
Richard
Job Details:
12/18/2019
OVEN WHIRLPOOL WOC54EC7HB01
"Arrived onsite for the oven making a rattling noise. REMOVED WALL OVEN Replaced blower motor and tested, no noise detected. Complete."
Near Dripping Springs, TX 78620
Kevin
Job Details:
12/18/2019
DRYER MAYTAG MEDB955FC0
Near Pflugerville, TX 78660
Andy
Job Details:
12/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site for dishwasher not working. Tested and inspected unit and found no voltage at unit. Checked and flipped breaker and tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details:
12/18/2019
REFRIGERATOR JENN-AIR JFC2290VEM5
"Arrived on site for drawer issues and removal of shelves. Found door closing correctly adjusted brackets,informed customer on removal of glass shelf’s."
Near Leander, TX 78641
Lou
Job Details:
12/18/2019
COOKTOP WHIRLPOOL WOS51EC0HS01
"arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating properly, I removed and replace the main control, UI, and sensor and tested. The unit continues to not heat properly. I contacted Techline and spoke to Robert and advised of my findings. Robert had me test the element at the control and at the back connections and both times got 122V. Tested the broil element the same way and got the same results. Tested voltage at the control and only got 122V. Tested voltage at the outlet and got 245. When I went to plug the unit back in, the outlet arced badly. Robert advised that with the unit having a new control, the issue s going to be with the incoming voltage with at the wall or in the power cord. He provided File #7726668988. I advised the customer of my findings and advised they would need to have a licensed electrician inspect the outlet and power cord. I turned the power off the unit at the breaker for safety. Job
Near Austin, TX 78750
Tyler B.
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMHA9019HN1
"Arrived on site for door and control replacement . Removed and replaced the control,powered unit, than replaced door, tested good"
Near New Braunfels, TX 78130
Robert
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW8040DW0
"Arrived onsite for the washer lid damaged, replaced lid per last technician. Complete"
Near Seguin, TX 78155
Richard
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW4850HW1
Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found no issues. Instructed customer to not overload the washer and to not mix heavy fabrics with light fabrics. Complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
12/18/2019
OVEN WHIRLPOOL WFE770H0FZ2
"Arrived n site for range, convection fan not running. Inspected unit and work area. Performed diagnostics mode and checked fault codes, found none. Tested convection fan in tested mode and found working. Tested in regular user mode and found fan working. Performed temperature test in convection bake. Found all working as designed. Tested cooktop burners. All tested good."
Near San Marcos, TX 78666
Robert
Job Details:
12/18/2019
TRASH COMPACTOR KITCHENAID KUCS03FTSS
Arrived on job for complaints of service smell of smoke. Found motor running but ram not moving. Will need gear kit ordrng 1 882699 (gear-drive)
Near Austin, TX 78759
Andy
Job Details:
12/18/2019
DISHWASHER KITCHENAID KDTM404ESS3
Near Leander, TX 78641
Jonathan S
Job Details:
12/18/2019
ICE MACHINE KITCHENAID KUIC18NNXS0
"Arrived on site to install previous diagnosed part. Gained access to smart valve. Removed failed valve and installed new. Tested unit and monitored for water leaks. All tested good, no water leaks detected."
Near Salado, TX 76571
Arthur B.
Job Details:
12/18/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
"Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling. Found compressor not coming on. Removed compressor and installed compressor kit which contains non UV drier, process stub and Orion board. Vacuumed unit and charged with 4.65oz of R134a. Powered up unit and found HV control not allowing 3 way valve to respond. Ordering HV control and return to verify cooling. OF to R/S; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11333076 (HV BOARD)"
Near Austin, TX 78703
Wesley
Job Details:
12/17/2019
DRYER HOTPOINT HTDX100G05WW
Arrived onnsite and installed knob. All checks good.
Near Austin, TX 78747
Kevin
Job Details:
12/17/2019
DISHWASHER KITCHENAID KDTE234GBL0
"Arrived on site inspected dishwasher and found 4/3 ran a diagnostic cycle and wash motor is not working. Replaced wash motor and dishwasher will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete.
Near New Braunfels, TX 78130
Richard
Job Details:
12/17/2019
WASHER MAYTAG MVWX655DW1
"Arrived onsite for the washer gearcase leaking oil. Installed new GEARCASE, cam, actuator, belt and pulley shield. Ran calibration and tested washer. All functions tested good. Complete."
Near Hutto, TX 78634
Andy
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details:
12/17/2019
RANGE WHIRLPOOL WFG550S0HV1
Arrived on site for igniter issues. Found long delay on igniter on front right side ordering burner head assembly; and 1 WPW10515455 (BURNER HEAD)
Near Marble Falls, TX 78654
Jonathan S
Job Details:
12/17/2019
OVEN WHIRLPOOL WFE515S0EB2
"Arrived on site for range having error code F5-E0. Inspected unit and work area. Found door handle grill broken. Maintenance personnel stated that handle grill when moving unit and they had it on order. Found door lock in lock position with door opened. Performed diagnostics mode and tested lock operation, found latch responding. Tested all other operations. All tested good."
Near Austin, TX 78738
Leonardo
Job Details:
12/17/2019
COOKTOP KITCHENAID KCGC506JSS00
Arrived on site to test unit for flames to High. Found wrong orifice got new kit and no L95 on new kit called techline and techline said we had right part number to get with trade support Sr#7726660404 spoke with Shane and she will call ; ordrng 1 PARTRESEARCH (PART RESEARCH )
Near Austin, TX 78757
Andy
Job Details:
12/17/2019
DISHWASHER KITCHENAID KDTM404ESS3
Arrived on site for dishwasher not cleaning dishes. Checked for error codes and found low water code and lower spray arm code also found sump motor assembly not operating properly. Ordering needed parts and will return no water leaks present at time of service.; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)
Near Hutto, TX 78634
Andy
Job Details:
12/17/2019
WASHER WHIRLPOOL WTW7000DW4
Arrived on site for washer not finishing cycle. Tested unit and found unit keeps adding more time. Control and UI will need to be replaced to complete repairs. Ordering part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11106748 (console)
Near Temple, TX 76502
Al
Job Details:
12/17/2019
OVEN WHIRLPOOL WOS51ES4EB00
Arrived to inspect wall oven with no power.Confirmed the complaint and checked the fuse and the fuse did not have continuity.Ordering correct fuse W11025102.; ordrng 1 W11025102 (FUSE THERMAL)
Near Buda, TX 78610
Leonardo
Job Details:
12/17/2019
VENTHOOD WHIRLPOOL WVW7336JS0
Near Georgetown, TX 78628
Tyler B.
Job Details:
12/17/2019
WASHER SAMSUNG WF50K7500A/
Arrived on site for unit that in loud and shaking in spin. Arrived and put unit into test spin. And right away bearing was growling. Spindle slightly bent. Unit would need new rear outer tub and spider mount.
Near Austin, TX 78717
Lou
Job Details:
12/17/2019
WASHER WHIRLPOOL WFW5620HW0
"arrived on site to inspect washer not operating. Upon further inspection, I placed the unit in diagnostics showing error codes F0E1 & F0E5. Cleared the codes and continued with testing; however, the unit would not start. The console buzzer wasn’t operating and the start button would not work/count down. I could hear the unit attempting to start, but nothing happened. I am ordering a two man (2man) due to this unit being stacked and the area it’s in. No water leaks observed during service.; ordrng 1 CNOTE (2 MAN)"
Near Leander, TX 78641
James
Job Details:
12/17/2019
REFRIGERATOR LG LFX31925ST/00
Arrived on site and found ice building under deli drawer. Accessed fresh food evaporator and found sound dampening mastic pad has melted down evaporator and down into drain clogging drain. Called LG tech line and spoke to David file# TCC191216555228. No repair can be made for drain issue due to tube being an internal compartment that is not accessible for replacement. Job complete
Near Round Rock, TX 78681
Andy
Job Details:
12/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00
"Arrived on site for no cool. Compressor and fans running no frost forming on evaporator diagnosed unit will need compressor,drier and evaporator. Job will need 2 hrs; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 W10920993 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Austin, TX 78749
Luis
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00
"Arrived on site for moisture issue. Found gasket to sealing to cabinet,remolded gasket checked door seal good."
Near Leander, TX 78641
James
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS03
Arrived on site and found frost build up on top of freezer door and freezer. Found gasket not sealing at top. Raised door 1/8” and warmed gasket to seal to cabinet. Unit tests good. Job complete
Near Austin, TX 78741
Scott
Job Details:
12/17/2019
WASHER AMANA NTW4516FW3
"Arrived on site for leaking washer . Found hot water Valve Connection broken off on valve . Replaced valve ,ran diagnostics all checked normal . Job complete . Nomwater leaks detected at time of service ."
Near Austin, TX 78751
Wesley
Job Details:
12/17/2019
WASHER WHIRLPOOL WTW8000DW5
Arrived on sight and found lid smashed in left corner. Ordering lid to repair. Returning with hinges. ; ordrng 1 W11101059 (lid)
Near Austin, TX 78737
Kevin
Job Details:
12/17/2019
DRYER WHIRLPOOL WED8410SW1
"Arrived on site and inspected dryer and found F01 error code caller tech sheet recommends replacing control board. After replacement dryer is operating normally again.
Near Wimberley, TX 78676
Robert
Job Details:
12/17/2019
WASHER MAYTAG MVWX655DW2
"Arrived onsite for extra vibration in washer spin, upon inspection and calibration we found the basket was out of round, ordered basket assembly. Office to reschedule.; ordrng 1 W10586077 (basket)"
Near Georgetown, TX 78626
Al
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived to install previously ordered part.After installing it the dispenser still did not dispense water.Unit will need a valve W11043013.; ordrng 1 W11043013 (VALVE)
Near Austin, TX 78757
Andy
Job Details:
12/17/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00
"Arrived on site for refrigerator not making ice. Tested and inspected unit and found water fill tube with heater has wires broken. Attempted to remove and replace with new but was unable to do so successfully. Unit will need new door to complete repairs. Ordering part, office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10849513 (DOOR) and 1 W11099342 (panel-ui) and 1 W11230096 (tube-water)"
Near Manor, TX 78653
Joseph C.
Job Details:
12/17/2019
VENTHOOD UNKNOWN WVU37UC0FS0
Arrived on site for “no fan operation” complaint. Inspected unit and found fan motor to be faulty. Removed and replaced vent fan motor. Tested unit. Unit is performing as designed.
Near Leander, TX 78641
James
Job Details:
12/17/2019
REFRIGERATOR LG LFX29945ST/02
"Arrived on site and installed new compressor, drier and stub. Attempted to update software and found that the board is too old to accept software update to run the new compressor. Called tech line and spoke to Phil file #TCC191216549126. Unit will also need new control and the customer can call into LG to possibly have the control covered.Unit will be left unplugged and compressor harness is not plugged in due to possible damage to compressor is unit is turned on with incorrect software. Customer is contacting LG for control coverage; ordrng 1 EBR77042503 (CONTROL)"
Near Georgetown, TX 78633
Al
Job Details:
12/17/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00
Arrived to inspect issues with touch panel on unit.Confirmed the complaint and learned the touch panel issues are intermittent.Ordering W11299279 console for repair.; ordrng 1 W11299279 (CONSOLE SS)
Near Sunset Valley, TX 78745
Scott
Job Details:
12/17/2019
WASHER WHIRLPOOL CHW9160GW0
"Arrived on site for leaking washer . Found water would leak out front of dispenser . No leaks found in any hoses . Ordering dispenser , cover ,draw and handle . Please call to set return .; ordrng 1 8540399 (cover) and 1 W10212603 (dispenser) and 1 W10376660 (drawer) and 1 W10726377 (handle)"
Near Austin, TX 78757
Tyler B.
Job Details:
12/17/2019
RANGE MAYTAG MGR6600FZ1
"Arrived on site for unit with gas small while not in use. Pulled out unit and used sniffer and soap and found line waking at wall connection, was able to get 1 full turn on line. Tighten and checked for leaks. No gas leaks on site"
Near Austin, TX 78748
Kevin
Job Details:
12/17/2019
WASHER LG WM8100HVA.ASSEEUS
"Arrived on site and inspected washer and found power connector to control board is not properly seated, reattached it and washer now has power. No water leaks from connections at time of service, job complete. See sticky notes for further details"
Near Austin, TX 78703
Luis
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
"Arrived on site for cooling issue. At time of visit unit cooling correctly,ran diagnostics thermistors passed,fan motors working ice bin full. Changed defrost setting to basic"
Near Austin, TX 78730
Paul
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
Arrived onsite for the refrigerator that powers off randomly. Ms stated that the cooling stops and the interior lights will not turn on. Ms stated the UI would work. I asked ms if the deli control was on when this happens and she wasn’t sure. I did a power reset on the unit and told me to try it. I gave instructions to check the deli UI if it happened again. I checked the controls and there was nothing obviously wrong. The deli UI was in good shape and no moisture had gotten in the door. I explained to ms that we would have to see the unit when it’s down to be able and identify the problem. I explained to ms that I would explain this to the office just Incase it happens again so we could possibly try and fit her in when it fails. Call complete.
Near Austin, TX 78753
Wesley
Job Details:
12/17/2019
WASHER WHIRLPOOL MVWC465HW2
Arrived on site and found burr on agitator. Smoothed. Also tested and found no error codes. Recalibrated. Advised customer on use and care.
Near Leander, TX 78641
Cliff
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on site to diagnose a refrigerator that is not cooling properly. Found shorted UI causing cycling error. Replaced UI and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Paul
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00
Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC slides. I found the switch working as designed. I found large gaps between the chassis and liner on the FC. I sealed the chassis to the liner using Whirlpool authorized sealant. Call complete.
Near Pflugerville, TX 78660
Andy
Job Details:
12/17/2019
COOKTOP WHIRLPOOL WCG97US6HS00
Arrived on site for rear right burner going out on low (Not Right Front) adjusted flame size and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78759
David Z
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01
Arrived on site to diagnose a refrigerator making excessive noise intermittently. Performed diagnostics And found no abnormal fan noises. Removed back panel cover and found compressor line touching chassis and rattling. Moved line out of the way and adjust foam insulators. Retested and all is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details:
12/17/2019
OVEN WHIRLPOOL WOS51EC0AS02
"arrived on site to inspect wall oven with no power. Upon further inspection, I find the unit display blank and the power on. I turned the power off at the breaker and checked ohms to the fuse. It showed to be open. I advised the customer that the fuse would need to be replaced and once the unit is powered back up, I would inspect it more. I removed and replaced the fuse and cycled the power to the unit. Verified voltage at the control for the back & broil elements and verified voltage at the thermostat.
Near Austin, TX 78750
Tyler B.
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Arrived on site for unit with backed up freezer drain. Removed items and evap cover. And found rubber grommet insert was pinched in the center caused by expanding foam. Was able to free up as much space and possible for drain. Tested good
Near Austin, TX 78758
Tyler B.
Job Details:
12/17/2019
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site for unit giving error once plugged in, found. To be water level sensor. Removed and replaced the control and tested good."
Near Leander, TX 78641
Cliff
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water fill line frozen over. Third line and verified all parts and components are operating properly. No leaks were found at time of service.
Near Leander, TX 78641
Cliff
Job Details:
12/17/2019
WASHER WHIRLPOOL WFW6620HC0
Arrived on site to diagnose a washer that is shaking abnormally. Found shipping bolts not removed at time of install. Removed bolts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Scott
Job Details:
12/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for poor drying . Ran diagnostics cycle ,all checked normal . Heater is coming on . No error codes . Tenent is not using rinse aid . Instructed on rinse aid . No water leaks detected at time of service . Job complete ."
Near , TX 78738
Leonardo
Job Details:
12/17/2019
DISHWASHER GE GDT695SSJ2SS
Arrived on site to test unit for unit leaking. Replaced transition piece and cover
Near Driftwood, TX 78619
Leonardo
Job Details:
12/17/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to test unit for butting not working. Test unit and found display working but power button not responding. Replaced console test unit and unit test good job complete.
Near New Braunfels, TX 78130
Richard
Job Details:
12/17/2019
RANGE JENN-AIR JGRP436WP02
Arrived onsite for the oven not holding temperature. Attempted to replace oven burner that was previously ordered but found that part was incorrect. Ordered new parts W10878504 oven burner. Office to reschedule.; ordrng 1 W10878504 (burnr-oven)
Near Georgetown, TX 78633
James
Job Details:
12/17/2019
DISHWASHER KITCHENAID KDTE234GPS0
Arrived on site and found panel dented. Replaced panel and found when removing handle studs that there was so much lock tite in the threads that the heads snapped off and had lock tite on the back sides of the screw heads. Unit will need new studs and screws to complete repair. Customer has put handle away and the plastic protective cover is still on the panel until handle is replaced. ; ordrng 2 W10826179 (screw)s and 2 W11157086 (STUD)s
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
12/17/2019
OVEN WHIRLPOOL WFG515S0ES1
"Arrived on site for range oven not maintaining temperature. Performed temperature test on bake mode at 350°. Measured 1st 3 cycling temperatures, found average temperature at 345°. Checked calibration and found unit had been calibrated down 10°. Set back to factory settings. Spoke with customer on user care guide. All tested good."
Near Georgetown, TX 78633
Al
Job Details:
12/17/2019
OVEN WHIRLPOOL WOS51EC7HW01
Arrived to inspect wall oven with loss of power.Customers son was onsite and advised the unit came back to life on 12/15/19.Customer does have a separate oven next to the newly installed wall oven and possibly sharing voltage.Customer advised the issues my be electrical and need to seek an electrician if it occurs again.All aspects of the wall oven work as designed.Job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Arrived to pick up temp logger. Office to retrieve number and service manager to call Techline. All water connections were dry at time of service.; saved tckt
Near Austin, TX 78705
Luis
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
"Arrived on site for door handle issue. Found screw hole stripped and defective,removed defective door handle installed new door handle checked door operation good"
Near Austin, TX 78744
Scott
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Arrived on site for ice building up at diffuser and top shelf freezing stuff . Found diffuser door not closing . Replaced diffuser door and ran test cycle . All is checking normal . No water leaks detected at time of service . Job complete .
Near Leander, TX 78641
Cliff
Job Details:
12/17/2019
DISHWASHER WHIRLPOOL WDF130PAHB0
Arrived on site to diagnose a dishwasher that is not drying properly. Found broken wire connection preventing heater from receiving power. Repaired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Luis
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00
Arrived on site for loud noise. Power cycled unit found damper control making loud noise diagnosed unit will need a new damper control. ordrng 1 WPW10479155 (DAMPER CONTROL)
Near Round Rock, TX 78681
Andy
Job Details:
12/17/2019
DISHWASHER GE GDF510PSB2SS
Arrived on site for refrigerator with loud and dishwasher not cleaning properly.
Near Austin, TX 78704
Wesley
Job Details:
12/17/2019
OVEN JENN-AIR JJW2430DS01
Arrived onnsite and replaced glass and cleaned broken glass. All checks good. Unit is now operating as designed. Advised accordingly.
Near , TX 78652
Kevin
Job Details:
12/17/2019
DRYER LG DLGX7601KE
"Arrived on site and inspected dryer and found start button is unresponsive, disassembled control panel and found touchpoint for haptic feedback is crushed and pointing off center. After straightening and reattaching control panel surface button is now operating normally. Job complete"
Near Wimberley, TX 78676
Robert
Job Details:
12/17/2019
DRYER MAYTAG MED6630HC0
"Arrived onsite for the dryer not turning upon inspection we found the dryers belt had gone loose due to a tensioner being off the axel, replaced tensioner, did not move dryer to fix due to size and placement, put dryer back together and retested which worked. Complete"
Near Manor, TX 78653
Joseph C.
Job Details:
12/17/2019
OVEN WHIRLPOOL WEE745H0FS2
"Arrived on site for “F8E0 error code” complaint. Inspected unit and found fan and control to be shorted, at fan control circuit. Removed and replaced fan motor and control. Tested unit. Unit is performing as designed."
Near Austin, TX 78759
Tyler B.
Job Details:
12/17/2019
MICROWAVE KITCHENAID KOCE500ESS06
"Arrived on site for unit with door closing issues. Found no issue with closing but cyst pointed out micro door is crooked. Confirm right side of microwave door is 1/4” lower than left side. Will need door skin to correct. Custer also pointed out dents in oven door, was able to get pics of dents and microwave door, oven door would need authorization past 30day cosmetic. Also found bottom vent trim is missing as well. Office to reschedule ; ordrng 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFFICE RS) and 1 W10687342 (door/mw) and 1 W10771242 (glass-door) and 1 WPW10351279 (vent-oven)"
Near Austin, TX 78757
Andy
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found air in lines going to dispenser. Flushed air out. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Georgetown, TX 78628
James
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Arrived on site and tested operation. Unit has a trickle of water from dispenser. Found when removing filter the valves in the filter head do not seal. Installed bypass and water flows properly. Unit has failed filter head. Installed new filter housing assembly and tested. Unit tests good. Job complete
Near Leander, TX 78641
Cliff
Job Details:
12/17/2019
RANGE WHIRLPOOL WFC150M0EB3
Arrived on site to diagnose a range that is giving miswired home error code. Tested unit and found inproper voltage through L2. Checked breaker box and found range breaker not resetting on one side properly. Homeowner will need to have breaker replaced to complete repair.
Near Belton, TX 76513
Arthur B.
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAF02
Arrived onsite to install new LED modules to french door refrigerator from prior tech’s diagnosis. Removed and replaced all 5 modules. Reassembled. Lights now illuminate as designed. No further issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
James
Job Details:
12/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ2
Arrived on site and tested operation. Customer stated display went out but functions work just do not know time cooking for or time left in cook cycle. Installed new control and display. Job complete
Near Georgetown, TX 78626
Al
Job Details:
12/17/2019
WASHER WHIRLPOOL WFW6620HW0
Arrived to inspect noises during washing.Customer explained the noise sounds like a unbalanced noise.I put the unit in diagnostics test mode and go an F0E5 off balanced load.Unit had no other errors.Diagnostics test mode tested properly.All water lines were dry at the time of service.Job complete
Near Austin, TX 78748
Luis
Job Details:
12/17/2019
REFRIGERATOR LG LFX31925SW/00
"Arrived on site for faulty compressor. Pierced low side line pressure reading +40 diagnosed faulty compressor, removed compressor and drier,installed a new compressor an drier,installed updated control,installed updated software with jig. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Marble Falls, TX 78654
Jonathan S
Job Details:
12/17/2019
WASHER AMANA NTW4516FW3
Arrived on site for washer not completing cycle. Inspected unit and work area. Found customer had house shoes with rubber soles. Removed laundry from unit and performed diagnostics mode. Checked fault codes and found F8-E1 long fill. Performed automatic test cycle. Performed manual test cycle and found cold water solenoid not opening completely. Will need to replace valve. Office to schedule return. ; ordrng 1 W11210463 (INLET VALVE)
Near Austin, TX 78738
Leonardo
Job Details:
12/17/2019
DISHWASHER JENN-AIR JDTSS244GL
Arrived on site to test unit for damaged front panel. Replaced front panel test unit and unit test good no damaged found on new panel job complete.
Near Austin, TX 78749
Scott
Job Details:
12/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for installing silverware basket.
Near Austin, TX 78735
Kevin
Job Details:
12/17/2019
DRYER MAYTAG MEDC465HW0
"Arrived on site and set dryer to run with a load of wet clothes, after several minutes knocking noise starts, disassembled dryer and found support wheels are wearing. Replaced wheels and tensioner pulley. And noise has stopped. No lint sound in dryer at time of service, job complete"
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00
"Arrived onsite for customer complaint of RC section not cooling. When arrived, customer has partially defrosted unit. Found unit falls under service pointer. Removed and replaced HV control and evaporator cover. Reassembled. Unit began cooling as designed. All water connection were dry at time of service."
Near New Braunfels, TX 78132
Richard
Job Details:
12/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
Arrived onsite for the oven having a cosmetic issue on the bottom surface of oven. Upon inspection found bumps and scorch marks. Called techline and they stated that the cosmetic issue is being caused by the consumer using aluminum foil on the racks. They also stated that this is a cosmetic issue and will not affect the operation of the oven. Customer stated that they do use aluminum foil on the racks. We then advised them to discontinue use of the foil. Sr# 7726659904. Complete.
Near Austin, TX 78703
Wesley
Job Details:
12/17/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5
Arrived onnsite and found leak from diverter valve. Replaced sump and motor and found new seal to have a leak. Reordering sump and motor to repair. ; ordrng 1 WPW10455261 (pump&motor)
Near Pflugerville, TX 78660
Andy
Job Details:
12/17/2019
DRYER AMANA NED4655EW1
"Arrived on site for dryer no operations. Performed voltage test at outlet and found from L1 to L2 120 volts, from L1 to ground 120 volts, from L2 to ground 0 volts. Instructed customer on use and care and practice for best performance and to have electrician come fix voltage issues. No repairs are needed at this time."
Near Austin, TX 78746
David Z
Job Details:
12/17/2019
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site to diagnose washer that was not spinning out clothes and leaving them wet. Performed diagnostics and ran test cycle. Felt like test cycle wasn’t allowing much water but did complete. Replaced pressure sensor, if obstructed it would not,prolly read water levels. Blew out line and air trap. Reran diag cycle and all is now working as designed. No water leaks found at time of service. Call complete."
Near Elgin, TX 78621
Joseph C.
Job Details:
12/17/2019
WASHER WHIRLPOOL MHW3505FW1
"Arrived on site for “unit will not drain” complaint. Inspected unit and found shorted motor, in drain pump. Stacked unit. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78734
Paul
Job Details:
12/17/2019
DISHWASHER GE GDF510PSJ6SS
Arrived onsite for the dishwasher not getting water but has power and the pump will run. I found styrofoam in the flood switch causing it to get stuck in the flood position and not allow the dishwasher to fill with water. I cleaned out the flood switch and tested the unit. The unit is working as designed.
Near Austin, TX 78724
Joseph C.
Job Details:
12/17/2019
WASHER MAYTAG MEDC215EW1
"Arrived on site for “unit not shutting off, when door opens” complaint. Inspected unit and found door switch to be stuck. Freed door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78717
Paul
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the main control and the evaporator cover. I relocated the thermistor and zip tied it. I checked the control version and it was 7.0.0. I tested the unit and found it working as designed. Ms stated KitchenAid agreed to cover the repair.
Near Leander, TX 78641
Lou
Job Details:
12/17/2019
OVEN WHIRLPOOL WEG750H0HZ0
Near Leander, TX 78641
Lou
Job Details:
12/17/2019
OVEN WHIRLPOOL WEG750H0HZ0
"arrived on site to inspect range oven Bake not working. Upon further inspection, I tested the Bake function and the Ignitor never arced. I tested the broil function and the broil burner came on and when the Ignitor arced, the Bake Ignitor arced also. I checked for error codes ad it showed F6E0. Cleared the code and cycled power the unit and retested and got the same results. Contacted Techline and spoke to Bruce and advised of my findings. He advised to test the the regulator and it tested good. I tested voltage to the Bake element at the back spark module and got nothing. Tested the door switch and it was good. Bruce advised to replace the main control due to no voltage getting to the spark module at the back of the unit. When I went to replace the control, No gas leaks detected during service.; ordrng 1 UNKNOWN (SQUARE TORQUE BIT)"
Near Austin, TX 78703
Leonardo
Job Details:
12/17/2019
OVEN BOSCH HBL8650UC107
Arrived on site to test unit for upper oven not getting to temp. Test unit and found bad sensor.ordrng 1 00248978 (FRONT GLASS DOOR ) and 1 144652 (DOOR GASKET )
Near Austin, TX 78705
Luis
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
"Arrived on site for unit not entering defrost. Replaced main control and defrost thermistor,powered unit on unit cooling"