Near Round Rock, TX 78664
Tyler B.
Job Details: 08/02/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 08/02/2018
WFE515S0ESS0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range LF/RF burners not working properly. Removed back panel and found both infinite switches burnt. Removed and replaced switches. Reassembled. Elements now cycle as intended. No other issues found.
Near Buda, TX 78610
Robert
Job Details: 08/02/2018
MVWX655DW1 Arrived on job for complaints of not spinning. Ran diagnostics and lid not locking. Replaced lid lock and retest. Operation normal. No leaks detected. Job complete
Near Austin, TX 78747
Brandon
Job Details: 08/02/2018
Arrived on site for customer complaint of dryer drum paint chipping, I confirmed paint was chipping. I replaced the drum, unit tested good
Near Austin, TX 78735
Luis
Job Details: 08/02/2018
Refrigerator-replaced faulty defrost sensor assembly
Near San Marcos, TX 78666
Robert
Job Details: 08/02/2018
WFG505M0BS Arrived on job for complaints of panel not straight. Found the panel on left side too low adjusted mount and recheck appearance now normal. No gas leaks detected. Job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2018
Near Leander, TX 78645
Thomas L.
Job Details: 08/02/2018
Arrived on site and tested unit. Found unit fills and drains but wash motor not running. Found unit infested with roaches and would have to be fumigated before repair. Unit will need new control $166.09 plus tax, wash motor $166.45 plus tax and labor $239.99 plus tax to repair customer declined repair. Collected diagnosis. All water connections dry at time of service
Near Briggs, TX 78608
Arthur B.
Job Details: 08/02/2018
WED49STBW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Found unit now starts and heats as intended. Found elements cycles as intended as well. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78665
Steve C.
Job Details: 08/02/2018
Arrived on site to replace the ice maker due to intermittently will not make ice. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Steve C.
Job Details: 08/02/2018
Near Buda, TX 78610
Robert
Job Details: 08/02/2018
WGD4815EW Arrived on job for complaints of not drying. Found open thermostat. Replaced thermostat and test heating and air movement. Found air movement too low performed air vent test and dryer failed customer will need to get vent cleaned. No gas leaks detected. Job complete.
Near Austin, TX 78734
Paul
Job Details: 08/02/2018
Maytag Dryer Model MDE9700AYW I checked the dryer for excessive shaking during use. I found the dryer working as designed. The unit has been moved temporarily due to a remodel and is setting on a plywood floor that has flex but the dryer is smooth and is working properly. Call complete.
Near Leander, TX 78641
Lou
Job Details: 08/02/2018
arrived on site to inspect microwave sparking and shooting flames. Upon arrival, the customer advised that the units glass turntable had broken and the unit sparked and shot flames from under the glass. Upon further inspection, I found arc residue on the floor of the MW where the motor is located. The bottom side of the turntable driver had black residue also. I removed the bottom panel from the unit to expose the motor and light housing. I removed the turntable motor and found no evidence of any arcing. I contacted WP Safety and spoke to Natalie S. and provided her with file #7722593525 and advised of my findings and that the unit operates as designed. I could not get the unit to duplicate the issue. Natalie advised that she would contact the consumer and she did while I was still on site. I cleaned oil/grease residue from the motor and floor of the unit to prevent any further issues. Photos taken, job completed.
Near Austin, TX 78717
Wesley
Job Details: 08/02/2018
WOS51EC0AS04 Arrived on site for loose gasket. Restored original gasket to proper position. Tested unit. All operating as designed. All checks good. No leaks at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/02/2018
KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer compliant of water leaking. Removed evaporator cover and found defrost drain channel all clogged with ice. Removed all ice and cleared drain with steamer. Used wire to check drain. No blockage found. Reassembled. Unit now defrosts with no issues. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model SF303PEKQ0, Arrived on call for burner knob will not turn off and oven door will not close properly, found that the right front burner knob is broken and will also need oven temp knob and left front burner knob due to broken, and for oven door not closing to seal will need new door hinges left and right hand, also instructed customer on cleaning of burner heads and caps and around igniters for proper ignition to allow burners to light quicker, all burners are lighting but burners and burner cals need to be cleaned and cleaned around the igniters, right front burner is shutting off when taking another knob that is good off one of the other burners, no gas leaks at time of call, will order door hinges and 3 knobs and will reschedule for 8/9/18 no gas leaks ounce the right front burner is turned all the way off with a good shut off knob.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model SF303PEKQ0, Arrived on call for burner knob will not turn off and oven door will not close properly, found that the right front burner knob is broken and will also need oven temp knob and left front burner knob due to broken, and for oven door not closing to seal will need new door hinges left and right hand, also instructed customer on cleaning of burner heads and caps and around igniters for proper ignition to allow burners to light quicker, all burners are lighting but burners and burner cals need to be cleaned and cleaned around the igniters, right front burner is shutting off when taking another knob that is good off one of the other burners, no gas leaks at time of call, will order door hinges and 3 knobs and will reschedule for 8/9/18 no gas leaks ounce the right front burner is turned all the way off with a good shut off knob.
Near Leander, TX 78641
Thomas L.
Job Details: 08/02/2018
Arrived on site and installed new burner heads. Tested for proper operation. Unit working properly. Job complete.
Near Austin, TX 78741
Robert
Job Details: 08/02/2018
WED4815EW0 Arrived on job to replace start switch. After replacement of switch test dryer operation normal. Job complete
Near Austin, TX 78731
Cliff
Job Details: 08/02/2018
Kitchenaid oven KEBC147VSS02. Arrived on site to diagnose an oven that is not heating. Tested unit and found open thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 08/02/2018
Arrived on site for customer complaint of refrigerator not producing ice, I found ice maker mold was cracked and water was leaking out of it and needed replacing. I replaced ice maker, unit filled with water and tested good. No leaks at time of service.
Near Austin, TX 78738
Brandon
Job Details: 08/02/2018
Arrived on site for washer making noise and having unbalanced load issues, found rotor bolt had come loose, I secured it with locktite, and unit tested good, water lines were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2018
Arrived on site and inspected unit for leak. Found slab of ice in bottom of freezer. Inspected drain tube and found it to be completely clogged. Removed clog and ran water through drain. Cleared ice from freezer and evaporator drain. Tested for proper operation. All water connections dry at time of service. Job complete.
Near Leander, TX 78641
Lou
Job Details: 08/02/2018
arrived on site to inspect Jenn Air refrigerator not making ice or draining. Upon further inspection, I found that this is a small fridge and the customer advised that she found water in the bottom of the cabinet and inside the drawer and the ice maker is not making ice. I found that the water tube was not seated in the reservoir and was dispensing the water into the drawer and bottom of the cabinet. I tested the ice maker using my jumper wire and the unit works as designed, but no water was dispensing. I removed the ice maker and found a small block of ice in the water tube. I removed the drawer door and pulled the unit to verify the water line was not kinked. I put the unit back into place and while having the drawer removed, the ice in the water tube had thawed out and when I tested the unit again, water dispensed and the ice maker began to function properly. No water leaks observed during service, job completed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/02/2018
WFW9400VE01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting error code F20 (No Water Detected). Ran diagnostics and confirmed error code. Found water valve not allowing water to enter. Ordering flow meter and water valve. R/S for Tuesday 8/7. All water is turned off at this time.
Near Waco, TX 76708
Mike G.
Job Details: 08/02/2018
NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....
Near Waco, TX 76708
Mike G.
Job Details: 08/02/2018
NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model MEDC215EW1, Arrived on call for dryer constantly runs does not shut off but does heat, actual complaint is that the timer is not advancing, checked timer operation and found timer not advancing replaced timer and checked operation and timer is know advancing, also found dryer vent has some restriction in it customer will need to contact a dryer vent cleaning service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model MEDC215EW1, Arrived on call for dryer constantly runs does not shut off but does heat, actual complaint is that the timer is not advancing, checked timer operation and found timer not advancing replaced timer and checked operation and timer is know advancing, also found dryer vent has some restriction in it customer will need to contact a dryer vent cleaning service.
Near Austin, TX 78725
Robert
Job Details: 08/02/2018
MGDX6STBW1 Arrived on job for complaints of start button damaged. Confirmed starter damaged. Replaced switch and test. Operation normal.
Near Austin, TX 78732
Luis
Job Details: 08/02/2018
Ice machine. Replaced faulty water valve
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/02/2018
UXT5236BDS1 Noisy during use. Motor mount bracket came loose causing fan blade to rub on inner blower housing. Removed and reinserted screws with loc-tite to keep from moving. Verified proper operation after service
Near Austin, TX 78731
Cliff
Job Details: 08/02/2018
Kitchenaid ice machine KUIC15PRXS2. Arrived on site to diagnose and ice machine that is not producing ice. Found circulation pump shorted out due to normal wear and tear. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78723
Robert
Job Details: 08/02/2018
WDF520PADM7 Arrived on job for complaints of not drying. Ran diagnostics and no error codes. Check that heater works and water is hot. No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2018
Arrived on site and installed new freezer door. Checked for proper fit and function. Door sealing properly and engaging light switch. Unit working properly and all water connections dry at time of service. Job complete
Near Waco, TX 76705
Mike G.
Job Details: 08/02/2018
MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....
Near Waco, TX 76705
Mike G.
Job Details: 08/02/2018
MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/02/2018
Near Austin, TX 78737
Brandon
Job Details: 08/02/2018
Arrived on site for refrigerator not producing ice, I found ice maker module had bail arm in off position and would not rotate in diagnostic mode. I replaced the ice maker and wire harness it came with, unit filled with water and tested good. No leaks at time of service.
Near Salado, TX 76571
Arthur B.
Job Details: 08/02/2018
KUIS18PNJB8 (Ice Machine) - Arrived onsite for customer compliant of ice machine not making ice. Tested unit and found recirculating pump not moving water to evaporator. P&L are as follows; W2217220 (Recirculating Pump) $199.09,IM230 $189.99 plus taxes. Removed faulty pump and installed new replacement. Reassembled and tested. Unit now makes ice as intended. All water connections were dry at time of service.
Near Austin, TX 78721
Robert
Job Details: 08/02/2018
ISC23CNEXY02 Arrived on job for complaints of not making ice and dispenser not working. Ran diagnostics sensor working and icemaker full of ice dispenser motor shorted. Replaced motor and icemaker. Motor operation normal and icemaker filled with water. No leaks detected at time of service. Job complete.
Near Dale, TX 78616
Nathaniel B.
Job Details: 08/02/2018
Model MEDB755DW2, Arrived on call for dryer coming on but drum not turning, Checked for error codes and got f4 e4 l2 voltage error, f4 e1 which is heater 1 failure or connector problem, which were the only error codes, called whirlpool tech line and talked to dave file number 7722611722, found voltage at outlet and terminal block are good and heater element checks good, will need the dryer motor for repair due to switch has failed on motor, will order motor and blower wheel and will reschedule for 8/7/18
Near Dale, TX 78616
Nathaniel B.
Job Details: 08/02/2018
Model MEDB755DW2, Arrived on call for dryer coming on but drum not turning, Checked for error codes and got f4 e4 l2 voltage error, f4 e1 which is heater 1 failure or connector problem, which were the only error codes, called whirlpool tech line and talked to dave file number 7722611722, found voltage at outlet and terminal block are good and heater element checks good, will need the dryer motor for repair due to switch has failed on motor, will order motor and blower wheel and will reschedule for 8/7/18
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2018
Arrived on site and tested dryer. Found unit running but not getting hot. Tested element and fuses. Found all fuses good and element has failed. Quoted customer $113.49 plus tax for element and 179.99 plus tax labor(dr320). Installed new element and vacuumed lint from unit. Tested operation. Unit now heating and cycling properly. Job completed
Near Austin, TX 78744
Kevin
Job Details: 08/02/2018
Arrived on site and replaced valve diagnosed on previous visit, after replacement left front and right front flame height and gas flow are exactly the same. No further repair is required at this time, job complete
Near Robinson, TX 76706
Mike G.
Job Details: 08/02/2018
WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue
Near Robinson, TX 76706
Mike G.
Job Details: 08/02/2018
WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue
Near Austin, TX 78737
Brandon
Job Details: 08/02/2018
Arrived on site for washer making noise and having unbalanced load issues, found rotor bolt had come loose, I secured it with locktite, and unit tested good, water lines were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/02/2018
arrived on site to install previously diagnosed and ordered parts. I removed and replaced the fc door and both slides. Tested the unit and found that the door sits too low which could be causing the warm airflow into the fc chamber and causing ice buildup. I raised the door approximately 1/8 inch and tested and the door is sealing correctly. No water leaks observed during service, job completed.
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/02/2018
Near Kyle, TX 78640
Leonardo
Job Details: 08/02/2018
Whirlpool microwave loud noise when fan on model: WMH31017FS0. Arrived on site to test unit for noise coming from fan. Test unit and found debris stuck in fan. Removed debris from fan test unit and unit test good job complete.
Near Austin, TX 78721
Robert
Job Details: 08/02/2018
KRFC300ESS01 Arrived on job for complaints of no ice. Check tray and found it full of ice but not harvested. Replaced ice maker and it filled with water. No leaks detected at time of service. Job complete
Near Austin, TX 78739
Brandon
Job Details: 08/02/2018
Arrived on site for part hanger, I replaced rc fan motor with thermistor, relocated thermistor in correct position according to service pointer, replaced evaporator cover, unit tested good, water lines were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2018
Arrived on site and tested washer. Found that dispenser cups filling too fast causing overfill condition in the cups. Installed new valve and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78747
Kevin
Job Details: 08/02/2018
Arrived on site and found error code F3 temp sensor harness has failed, replaced sensor and set oven to heat and it reached preheat in expected amount of time. Watched for heating cycles and error did not return, no further repair is required at this time, job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 08/02/2018
GC3SHAXVB00 (SxS Refrigerator) - Arrived onsite for customer compliant of SxS refrigerator leaking water. Turned water on and found water leaking from water reservoir. Unit will need new water resevoir to complete repair. Turned water off to prevent water leaking. R/S for Monday 8/6. All water connections were dry at time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/01/2018
Model WRS325FDAM04, Arrived on call for unit producing frost and ice, found ice maker mount broken on bottom of ice maker and when forcing ice maker found gearing is stripped in it and ice maker bucket is broken, also temps were not correct in fresh food found ice buildup in damper so cleared ice and also found i emaker bucket was not installed correctly and lower freezer bin to far forward causing freezer door not to close properly installed ice bin and adjusted food to allow lower bin in freezer to be back far enough for freezer door to close properly and also sealed were inside liner meets outer cabinet on both sections and control adjustment for damper the lever that goes on knob came out of track so put it back on and know is getting proper air flow to the fresh food section so set controls to mid setting and instructed customer to allow for 24 hours for proper temp in fresh food section, also freezer light is out and fresh food leds are dim will order all led lights and icemaker
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/01/2018
Model WRS325FDAM04, Arrived on call for unit producing frost and ice, found ice maker mount broken on bottom of ice maker and when forcing ice maker found gearing is stripped in it and ice maker bucket is broken, also temps were not correct in fresh food found ice buildup in damper so cleared ice and also found i emaker bucket was not installed correctly and lower freezer bin to far forward causing freezer door not to close properly installed ice bin and adjusted food to allow lower bin in freezer to be back far enough for freezer door to close properly and also sealed were inside liner meets outer cabinet on both sections and control adjustment for damper the lever that goes on knob came out of track so put it back on and know is getting proper air flow to the fresh food section so set controls to mid setting and instructed customer to allow for 24 hours for proper temp in fresh food section, also freezer light is out and fresh food leds are dim will order all led lights and icemaker
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/01/2018
Model WRX735SDBM04, Autho. WFP2FFPMPL1.5, Arrived on call for dispenser not working and previous tech found ice maker double filling leaking in to dispenser, found when removed ice maker the ice maker fill cup was a solid piece of ice, removed ice from ice maker fill cup and found no frays in ice maker fill cup, will need dual valve and will return with ice maker to check ice maker fill to verify if ice maker is needed, left the water off to the unit until repaired., no water leaks at time of call, will reschedule for 8/6/18
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/01/2018
Model WRX735SDBM04, Autho. WFP2FFPMPL1.5, Arrived on call for dispenser not working and previous tech found ice maker double filling leaking in to dispenser, found when removed ice maker the ice maker fill cup was a solid piece of ice, removed ice from ice maker fill cup and found no frays in ice maker fill cup, will need dual valve and will return with ice maker to check ice maker fill to verify if ice maker is needed, left the water off to the unit until repaired., no water leaks at time of call, will reschedule for 8/6/18
Near Austin, TX 78735
Luis
Job Details: 08/01/2018
Refrigerator-replaced failed main control board
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model MFI2568AES, Arrived on call for ice maker not making ice, found ice maker had no water or ice in the mold so turned timer of the ice maker and ice maker cycled and filled with water, found bad ice maker it was also making a grinding noise, replaced ice maker and ice maker cycled on its own and filled with water and gave proper fill amount, customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.,
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model MFI2568AES, Arrived on call for ice maker not making ice, found ice maker had no water or ice in the mold so turned timer of the ice maker and ice maker cycled and filled with water, found bad ice maker it was also making a grinding noise, replaced ice maker and ice maker cycled on its own and filled with water and gave proper fill amount, customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.,
Near Pflugerville, TX 78660
Dona
Job Details: 08/01/2018
Arrived on site. Found upper rack will broken not allowing track to fully extend. Replaced wheel assembly and ran diagnostic cycle. All functions of dishwasher check good. No water leaks present at time of repair. Job complete
Near Pflugerville, TX 78660
Dona
Job Details: 08/01/2018
WDT710PAHZ Arrived on site. Found upper rack truckstop had come loose when Papa rock was fully extended. Made adjustment to upper left-hand track now relax stop has proper fit. Ran test cycle and all functions of dishwasher check good. No water leaks present at time of service. Job complete
Near Austin, TX 78739
Luis
Job Details: 08/01/2018
Refrigerator-replaced faulty led and ui control
Near Pflugerville, TX 78660
Dona
Job Details: 08/01/2018
WRF767SDEM Arrived on site. Found heavy frost buildup in freezer section. Frost is along ceiling of freezer section and along rails. Icicles formed along gasket were not allowing door to seal. Also found top of door kicked out and handle loose allowing airflow through top of door. Adjusted T brackets so door is flush. Gasket checks good on corners. After adjustments gasket is properly compressed. Removed door and drawer and removed all ice. Unit has already been sealed cabinet to liner. Leveled chassis and doors. After all adjustment all checks good and no water leaks. Advised customer push freezer door closed completely and remove any beginning ice. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 08/01/2018
arrived on site to inspect microwave continuing to run with the door open. I attempted to duplicate the issue but was unable to. I removed and replaced all three door switches and both interlocks. Tested the unit by placing a cup of cold water in the unit for 30 seconds and at the end of time, the water was not. Unit working as designed. Job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model WRX988SIBM01, Arrived on call for ice still forming at the back adapter in fresh food section, called whirlpool tech line and talked to red, file number 7722608398, per pointer w10772228d will need board kit also adapter pointer W10842568 which will have fan in it to prevent this issue, also will order sealer gum. Office will reschedule with customer if autho. Is approved, no water leaks at time of call. Will need autho.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model WRX988SIBM01, Arrived on call for ice still forming at the back adapter in fresh food section, called whirlpool tech line and talked to red, file number 7722608398, per pointer w10772228d will need board kit also adapter pointer W10842568 which will have fan in it to prevent this issue, also will order sealer gum. Office will reschedule with customer if autho. Is approved, no water leaks at time of call. Will need autho.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model KSRJ25IMST10, Arrived on call for ice maker make ice for 2 days after prior repair, found prior the ice maker fill tube and cup frozen due to bad water valve, today replaced water valve, instructed customer to allow for 24-48 hours for proper i e production, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model KSRJ25IMST10, Arrived on call for ice maker make ice for 2 days after prior repair, found prior the ice maker fill tube and cup frozen due to bad water valve, today replaced water valve, instructed customer to allow for 24-48 hours for proper i e production, no water leaks after repair, call complete.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/01/2018
Near Liberty Hill, TX 78642
Lou
Job Details: 08/01/2018
arrived on site to inspect washer dripping water into tub when not in use. Upon further inspection, I placed the unit in diagnostics and the unit operated as designed but had error code 8/6. When I first opened the door to the unit, I found that water was dripping from the water inlet dispenser area. I removed the water hoses to the valve and found a large amount of deposit within the hoses. I found a small amount inside the valves. I removed and replaced the water inlet valve and due to the amount of deposits built up inside the hoses, the customer opted to not place the hoses back on so that they could purchase new hoses. The hoses were left unconnected and the customer will reconnect at a later time. No water leaks observed during service. Job completed.
Near Waco, TX 76708
Mike G.
Job Details: 08/01/2018
NTW4516FW1, Arrived on site for customer stating that the unit is stuck in drain and will not stop, checked unit and found that the unit is unplugged, plugged unit in and unit stated to drain cancel out unit and found that the customer tryed to per soak for about 10mins talked to customer on that unit does not have a per soak recalibrated unit and ran test cycle on unit and found that the unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv....
Near Waco, TX 76708
Mike G.
Job Details: 08/01/2018
NTW4516FW1, Arrived on site for customer stating that the unit is stuck in drain and will not stop, checked unit and found that the unit is unplugged, plugged unit in and unit stated to drain cancel out unit and found that the customer tryed to per soak for about 10mins talked to customer on that unit does not have a per soak recalibrated unit and ran test cycle on unit and found that the unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv....
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/01/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model MSB26C6MDH00, Arrived on call for ice maker not making ice, also ice maker leaking complaint, found today ice maker will not fill with water, found that ice maker is getting water at the hinge but not at the ice maker, found water line frozen in door, will need left hand freezer door white, will need autho., office will reschedule with customer if autho. Is approved, did instruct customer door orders will take 6-8 weeks, office will reschedule with customer, will need autho., also instructed customer on leaking from dispenser is due to i e not circulated and is melting in bucket and running in to dispenser and under ice bucket., will need autho.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model MSB26C6MDH00, Arrived on call for ice maker not making ice, also ice maker leaking complaint, found today ice maker will not fill with water, found that ice maker is getting water at the hinge but not at the ice maker, found water line frozen in door, will need left hand freezer door white, will need autho., office will reschedule with customer if autho. Is approved, did instruct customer door orders will take 6-8 weeks, office will reschedule with customer, will need autho., also instructed customer on leaking from dispenser is due to i e not circulated and is melting in bucket and running in to dispenser and under ice bucket., will need autho.
Near Liberty Hill, TX 78642
Lou
Job Details: 08/01/2018
arrived on site to inspect dryer making loud noise. Upon further inspection, I turned the unit on and immediately it made a loud grinding noise. I found that the dryer wheel had a large amount of lint and debris within the wheel itself. I removed the debris and vacuumed the remaining lint and debris out of the housing and tested the unit and the unit operated as designed. Customer vacuumed the remaining lint debris out of the unit due to unit being out of warranty. Job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model DU800CWDB5, Arrived on call for water leaking from the bottom of the dishwasher door, found that a rodent has chewed on the drain hose and ounce the unit fills with water drain hose leaks under dishwasher, unit will need autho. Office will reschedule with customer if autho. Is approved, see pic of rodent damage to drain hose.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model DU800CWDB5, Arrived on call for water leaking from the bottom of the dishwasher door, found that a rodent has chewed on the drain hose and ounce the unit fills with water drain hose leaks under dishwasher, unit will need autho. Office will reschedule with customer if autho. Is approved, see pic of rodent damage to drain hose.
Near Austin, TX 78748
Luis
Job Details: 08/01/2018
Refrigerator-unit shutting it self off . Replaced main control and UI
Near Austin, TX 78748
Luis
Job Details: 08/01/2018
Near Austin, TX 78748
Luis
Job Details: 08/01/2018
Near Austin, TX 78748
Luis
Job Details: 08/01/2018
Near Austin, TX 78723
Robert
Job Details: 08/01/2018
WEG745H0FS0 Arrived on job to replace control and igniter. Replaced power control and test no change. Replaced model and test operation normal. No leaks detected at time of service. Job complete.
Near Austin, TX 78717
Tyler B.
Job Details: 08/01/2018
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/01/2018
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/01/2018
WRF555SDHV01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator vibrating when running. Confirmed vibrations. Removed back panel and found evaporator drip pan vibrating on the base of the unit. Used foam tape under evaporator pan. Found noise subsided. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Wesley
Job Details: 08/01/2018
KDFE104DSS5 Arrived on site and found customer had touch panel trouble due to not latching prior to attempting to make selections. All checks good in diagnostics. Advised customer on use and care.
Near Austin, TX 78723
Robert
Job Details: 08/01/2018
WDF520PADM7 Arrived on job for complaints of not drying. Adjust wet agent setting and run diagnostics. Heater working. No leaks detected at time of service. Job complete
Near Driftwood, TX 78619
Kevin
Job Details: 08/01/2018
Arrived on site and found frost buildup inside of the freezer, used silicone to close any air gaps between the liner and the other cabinet. Removed all interior frost and recommended to customer that refrigerator be observed for further frost buildup. No water leaks from connections at time of service, job complete if situation happens again may need 2 of A3189395
Near Austin, TX 78738
Luis
Job Details: 08/01/2018
Refrigerator- no power to outlet customer will need electrician
Near Mountain City, TX 78610
Kevin
Job Details: 08/01/2018
Arrived on site and found frost buildup inside of the freezer, used silicone to close any air gaps between the liner and the other cabinet. Removed all interior frost and recommended to customer that refrigerator be observed for further frost buildup. No water leaks from connections at time of service, job complete if situation happens again may need 2 of A3189395
Near Taylor, TX 76574
Thomas L.
Job Details: 08/01/2018
Arrived on site and installed new lid latch. Ran diagnostics to test latch function and all mechanical functions. Unit disconnected and water connections not available to test for leaks. Unit operating properly. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/01/2018
WDF520PADB7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not spraying dishes with water. Tested unit and found sump not moving water. Removed faulty sump n motor and installed new replacement. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/01/2018
RF315PXEW0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range large coils stays on high and won’t adjust. Confirmed issue. Removed back panel and found infinite switches burnt. Ordering new large infinite switches, and receptacles. R/S for Monday 8/6.
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/01/2018