Near Round Rock, TX 78665
Andy
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range control panel loose. Tested and inspected unit and found back panel loose due to screws loose from factory. Tighten and tested unit. All operations are normal. No other repairs are needed at this time.
Near Hutto, TX 78634
Andy
Job Details: 09/09/2019
WASHER MAYTAG MVWC565FW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2019
WASHER MAYTAG MVWC565FW2 Arrived on site and found unit operating as designed. Had been exposed to to much soap. Advised customer on findings and recalibrated.
Near Horseshoe Bay, TX 78657
James
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site and tested operation. I found shut off arm in off position. Lowered arm and tested operation. Ice maker cycles properly and unit tests good. Job complete
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace door handle to upper dual oven. Found handle had been slightly dented. Removed old part and replaced with new handle. Upon completion, the customer said the lower oven handle was also dented, which upon inspection was correct. Will need lower handle as well. ordrng 1 W11110499 (hndle-door)"
Near Austin, TX 78737
Leonardo
Job Details: 09/09/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to replace board and sensor. Replaced both parts test unit and unit test good job complete. Customer said they leave the door open when broiler is on advised customer not to do that because the broiler will turn off due to the door being open.
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
Near Austin, TX 78759
Tyler B.
Job Details: 09/09/2019
DRYER MAYTAG MGD6630HC0 "Arrived on site for unit making noise. While running unit a deep vibrating would occur, went to move unit and it stopped. Felt around unit and found screws on bottom of front panel missing after previous repair. Added in spare screws and tested good. No gas leaks on site"
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2019
DRYER WHIRLPOOL WED8000DW3 Arrived on site and found dryer vent out of place. Corrected position. Found dryer otherwise operating as designed. Advised customer on air vent and electrical requirement for continued proper operation.
Near Kyle, TX 78640
Kevin
Job Details: 09/09/2019
FREEZER WHIRLPOOL WRS315SDHZ03 "Arrived on site and found icemaker arm is not set properly, after correcting icemaker began cycling. Showed customer how icemaker arm operates for future possibilities. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Al
Job Details: 09/09/2019
UNKNOWN UNKNOWN NISSAN
Near Copperas Cove, TX 76522
Al
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived to inspect LED lights in a side by side refrigerator were not working.Quoted the customer and customer ok’d the repair.Removed and replaced bot freezer and refrigerator LED bulbs.
Near Liberty Hill, TX 78642
James
Job Details: 09/09/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and tested operation. I found center burner hard to ignite. Inspected burner base and caps and found burner base loose and not sitting properly on orifice holder. Removed and found lower stud and upper screw not secured together causing gap. Corrected issue and tested. Unit tests good. Job complete
Near Kingsland, TX 78639
James
Job Details: 09/09/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site and tested operation. I found evaporator fan making a vibrating noise and ice door not sealing to ice chute. Unit will need new ice door module and evaporator fan to repair; ordrng 1 241509402 (motor) and 1 242270101 (module)
Near Kyle, TX 78640
Kevin
Job Details: 09/09/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site and replaced freezer door and gasket diagnosed by previous technician, after replacement attempted to warm up gasket. But it still has some cosmetic ripples on the outside edge. This should all straighten and shape directly with time. No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on site and inspected refrigerator and found no power to icemaker, inspected harness at bottom of door and found no continuity on black wire with white tracer to top of freezer door. Entire door would need to be replaced and is no longer available for order. No water leaks detected at time of service
Near Liberty Hill, TX 78642
James
Job Details: 09/09/2019
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site and installed new gear case, clutch and stator. Ran calibration and auto diagnostics. Unit tests good. Job complete"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 09/09/2019
MICROWAVE MAYTAG MMV1164WS5 "Arrived on site for unit with broken door. Found clips broken and screw mounts broke, door is only sold as assy or handle. ; ordrng 1 CNOTE (PART FIND /AUTHO ) and 1 W10391771 (DOOR )"
Near West Lake Hills, TX 78746
Brandon
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of frost build up in freezer, found no frost at time of service, customer has grandchildren and may have left door open. Unit tested good in diagnostic mode."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 09/09/2019
DRYER WHIRLPOOL WED8000DW "Arrived on site for unit not Turing on, found element shorted on heater tube, replaced element and tested good"
Near Troy, TX 76579
Arthur B.
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived onsite for customer complaint of stand alone refrigerator not cooling properly. Removed evaporator cover and found ball of ice at capillary tub connection at evaporator. Unit will need new compressor and evaporator to complete repair.Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10858281 (evaporator) and 1 W11125124 (compressor)
Near Austin, TX 78704
Brandon
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of door not locking, I replaced faulty door latch, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onnsite and replaced the ice maker due to failed motor symptoms. All else checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to diagnose dryer that was over heating and steaming. Ran diagnostics and found that the dryer was not venting. I removed the exhaust tubing and the dryer began running normally. When looking into the venting hose, there was several cups of water at the bottom of the hose. I explained to the customer that they seemed to haveproblems with their ducting and needed to call their builder. All operations check good on dryer."
Near Austin, TX 78747
Luis
Job Details: 09/09/2019
REFRIGERATOR AMANA AFI2539ERM01 "Arrived on site for no ice. Unable to force icemaker to run through a forced harvest,diagnosed faulty icemaker installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water,unit working as designed."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 09/09/2019
OVEN WHIRLPOOL RBS305PDB16 "Arrived on site for unit not baking. Found tod blown, replaced and tested good"
Near Austin, TX 78753
Joseph C.
Job Details: 09/09/2019
DRYER MAYTAG MGDC215EW2 Arrived on site for “not powering on” complaint. Inspected unit and found blown thermal fuse. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Manor, TX 78653
Joseph C.
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “range damage on top” complaint. Inspected it and found dented control panel. Took picture. Removed and replaced damaged control panel. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78717
Andy
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. On reassembling unit when cross bar installed door would not seal properly. Attempted to make adjustments but could not get it adjusted properly. Will need to order new cross bar. No water leaks present at time of service.; ordrng 1 W10802341 (CROSS BAR)
Near New Braunfels, TX 78130
Kevin
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found saved error codes for long fill, replaced valve and it is now operating properly. No water leaks detected at time of service, job complete"
Near Mountain City, TX 78610
Kevin
Job Details: 09/09/2019
REFRIGERATOR ELECTROLUX EI28BS56IS0 "Arrived on site and replaced motor for Electrolux icemaker, After replacement collected remaining balance. Spoke with MS. No water leaks from connections at time of service, job complete"
Near Copperas Cove, TX 76522
Al
Job Details: 09/09/2019
DISHWASHER MAYTAG MDB4949SDM0 Arrived to inspect dishwasher power issues.Checked the junction box and the white wire was not connected with the wire nut.Reconnected the wire and tested unit in diagnostics mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Waco, TX 76706
Arthur B.
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
Near Austin, TX 78728
Wesley
Job Details: 09/09/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site and found all operating safely with no burning. Advised customer on use and care. Unit very greasy. No repair necessary.
Near Georgetown, TX 78633
Chase
Job Details: 09/09/2019
RANGE HOTPOINT UNKNOWN "Arrived on site and removed oven door and disassembled so that customer could clean glass. After cleaning, reassembled door and reinstalled. Also found right hinge bent but not affecting function. Showed customer.
Near Austin, TX 78758
Wesley
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived onnsite and replaced overproducing icemaker. All else checks good.
Near Manor, TX 78653
Joseph C.
Job Details: 09/09/2019
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site for “not draining” complaint. Inspected unit and found “lid lock” light on. Not able to open lid, to vacuum water out of unit. Found control to be dead. Ordering new control and lid lock. Unit will not be usable, until repairs have been facilitated. ; ordrng 1 W11170317 (cntrl-elec) and 1 W11307244 (latch)"
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
OVEN WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven not heating. Upon further inspection, I turned the unit on Bake at 350 degrees and the Ignitor never came on. I removed and replaced the Ignitor and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
Tyler B.
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for unit with damaged panel and touch panel. Found panel dented and scratched. Replaced panel and control and tested good
Near Bertram, TX 78605
Al
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Arrived to inspect new refrigerator not cooling.Removed and replaced the start device to try and get the compressor running.Unit compressor started but no frost pattern ever appeared.Unit will need a compressor, uv drier, access valve, sealed system tech and 2 hours to complete.Office to reschedule with customer.Needs more work ; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 WPW10143759 (UV DRIER ) and 1 WPW10507886 (COMPRESSOR )"
Near San Marcos, TX 78666
Luis
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for cooling issue. Per customer no issues with freezer,checked temp in freezer reading 7° and slowly dropping,found unit warm in fresh food. Moisture build up around adapter behind icemaker housing,removed evaporator cover,ran test 4,all test in test 4 passed,frost forming on evaporator,prev diagnoses was wrong from prev tech. Found thermistor on upper loop on suction line, relocated thermistor to correct location on suction line. Diagnosed unit will need an adapter kit,main control and harness assembly. ordrng 1 W11087438 (HARNESS EVAP FAN) and 1 W11126056 (ADAPTER) and 1 WPW10675033 (CONTROL)"
Near Austin, TX 78749
Luis
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for fresh food incased in ice. Defrosted evaporator found broken pin on fan motor harness unit will need new fan motor and harness installed new fan motor and harness powered unit on ran diagnostics checked air flow good. used 1 W11033168 (FAN MOTOR HARNESS) from stock
Near San Marcos, TX 78666
Kevin
Job Details: 09/09/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and found no power showing on display, found power at terminal block is correct. Replaced control board and this had no effect, spoke with techline and found DC voltage to control panel is good. Green power light on control board returns when Disconnecting harness to control panel. Techline recommended leaving harness unplugged and replacing control panel. No water leaks detected at time of service; ordrng 1 W11378949 (CONTROL PANEL )"
Near Austin, TX 78733
Leonardo
Job Details: 09/09/2019
COOKTOP JENN-AIR JED4430WB02 Arrived on site to test unit for burners turning on and off when set to lower or medium temp. Advised customer that is normal operation on these units. All burners and switches working as designed job complete.
Near Austin, TX 78741
Luis
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for ui issues. Found ui not inserted into housing correctly causing harness to disengage from control,installed ui correctly to housing tested ui unit working as designed."
Near Austin, TX 78717
Andy
Job Details: 09/09/2019
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site for vent hood loud noise/ Takes too long to shut down. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Georgetown, TX 78626
Chase
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived on site. Checked washer for not finishing spin cycle. Ran diagnostics and found error for inlet water. Found cold water barely fills. Removed hose and found debris in cold water valve screen. Cleared debris, tested washer through diagnostics and calibrated. All checks good. No water leaks present. Job complete"
Near Austin, TX 78703
Brandon
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit giving f24 error code, found faulty drain pump, also ordering control, pressure switch, hose, and need two techs for stacked unit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 TECHS) and 1 W10597311 (switch-wl) and 1 W10676317 (hose) and 1 W11334214 (CONTROL)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit leaking. Found leaking from pump and motor, replaced pump and motor and tested good.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/09/2019
DISHWASHER KITCHENAID KDTE104ESS arrived on site and found dishwasher is not draining, found catch valve is stuck and after clearing it is now working properly. No water leaks detected at time of service, job complete"
Near Temple, TX 76502
Arthur B.
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived onsite to install new drain pump to front load washer from prior tech’s diagnosis. Removed and replaced drain pump, reassembled and tested. Unit now drains as designed. No further issues found. All water connections were dry at time of service."
Near Waco, TX 76710
Arthur B.
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onside to install customer provided LH RC door on French door refrigerator. Removed and replaced door. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Near Austin, TX 78704
Brandon
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of noise issue when ice maker was making ice, found noise coming from ice maker, I replaced ice maker, unit tested good."
Near Hewitt, TX 76643
Arthur B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of upper spray arm broke off. Confirmed issue. Removed and replaced upper sprayarm. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
Wesley
Job Details: 09/09/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found unit operating with motor short. Replaced motor. Now unit is operating as designed.
Near Austin, TX 78758
Wesley
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Inspected unit and gave customer instruct after finding all function to be normal. Frosting happens when door gets stuck open with bit of ice.
Near Driftwood, TX 78619
Robert
Job Details: 09/09/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on job for complaints AF error code. During testing found that the error code stands for Air Flow error. Found that the vent in the house is clogged causing the issue. Instructed customer to have someone come out and clean the vent in the house and the issue will be resolved. Complete.
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install ice cute. Removed old parts and replaced with new chute. Tested ice maker and water dispenser to ensure working properly. Everything tested good. No water leaks present.
Near Waco, TX 76705
Arthur B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived onsite to install new sump n motor to dishwasher from my prior visit’s diagnosis. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Driftwood, TX 78619
Leonardo
Job Details: 09/09/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived on site to test unit for fan not coming on. Test unit and found large scre coming from to hitting fan. Removed screw test unit and unit test good. Job complete.
Near Austin, TX 78737
Luis
Job Details: 09/09/2019
ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir,cont diagnostics all other test passed. Removed filter same issue weak flow,replaced water valve ran diagnostics same issue diagnosed weak water flow to unit,customer will need to get correct pressure to unit for proper water flow"
Near Austin, TX 78721
Joseph C.
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “unit dances across room, when spinning” complaint. Inspected unit and found shipping bolts to have never been removed. Removed shipping bolts. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Andy
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on site for range burner not igniting. Tested and inspected unit and found front right burner not igniting. Found burner is getting gas and is sparking but will not ignite due to failed burner head and cap. Removed failed parts and replaced with new. Tested unit and found no improvement due to defects of new parts. Reordering parts. Office to schedule as burner head is expart. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W11175169 (BURNER HEAD)s and 2 W11253659 (CAP)s
Near Austin, TX 78734
Paul
Job Details: 09/09/2019
REFRIGERATOR GE TBX16SIYBLWH Arrived onsite for the refrigerator that’s getting to cold sometimes and dripping water into the refrigerator. I found the sealed system running and the RC at 31 degrees. I found the air tower in the FC completely blocked off on the left side with food product causing improper air flow in the unit and causing the dripping and ice build up in the RC. I removed the ice from the air inlet to the RC and the ice on the lower shelf. I moved the food product blocking the air tower in the FC and tested the unit. The system cycled off with the RC at 37 degrees. The unit is working as deigned. Call complete.
Near Round Rock, TX 78665
Dona
Job Details: 09/09/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose microwave that would intermittently not start due to the open door feedback. Inspected unit for faulty signs. Saw the interlock and switches needed to be replaced due to failing parts. Removed old parts and replaced with new. Tested all over again and everything worked properly.
Near Austin, TX 78731
Tyler B.
Job Details: 09/09/2019
REFRIGERATOR GE GFE29HSDASS
Near Georgetown, TX 78633
Chase
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site and checked refrigerator for no ice production. Inspected Rc evap cover and found no frost buildup. Inspected fill tube heater wires and they checked good. After the last repair the unit also stop dispensing water. Found that the auger motor is not running either. Pull the unit out and refit all electrical connections to control board. Routed water line to ensure that it does not get kicked when refrigerator is pushed back. After doing those things all dispenser functions return to normal. Ran ice box fan, icebox thermistor, icemaker fill and temperature checks. All test past but average temperatures were elevated in all sections over the past 10 hours. This may have been due to unit being inspected prior to running temperature checks. Advise customer to monitor product for proper temperature and to allow several hours before ice production begins"
Near Austin, TX 78753
Joseph C.
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “unit not cooling” complaint. Inspected unit and found no frost pattern on evaporator, while unit running. Found copious amounts of dust on condenser area. Was not able to clean condenser area, due to design. Recommend customer clean with air compressor supplied air and vacuum cleaner. Suspect system leak. Ordering new compressor, evaporator, access valve and drier. Requesting SEALED SYSTEM TECH and TWO HOUR CALL. Office to set return schedule, due to special request.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W10143759 (drier (service)) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Temple, TX 76502
Arthur B.
Job Details: 09/09/2019
OVEN KITCHENAID KODE500ESS02 Arrived onsite for customer complaint of UI on wall oven blanks out and shuts off. Tested unit and confirmed issue. Removed and replaced UI assembly and tested unit. Unit now works as designed No other issues found.
Near Killeen, TX 76543
Al
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Waco, TX 76712
Arthur B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to install new vent parts to dishwasher from prior visit’s diagnosis. Removed and replaced vent assembly and deflector. Reassembled and tested unit. No leaks found on new vent assembly. No other issues found. All water connections were dry attime of service.
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "arrived on site to inspect refrigerator not level. Upon further inspection, I found that the right leveling leg was down but the left one was not and the mullion was not hitting the pivot block. I leveled/squared the unit and then adjusted the mullion to where it hits the pivot block and the door closes correctly. Tested the doors and all three closed properly. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 09/09/2019
RANGE KITCHENAID KSDB900ESS1 Arrived on site to test unit for f2e0 error code. Replaced panel test unit and unit test good. Heated oven to 350 job complete.
Near Buda, TX 78610
Kevin
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and At this time there is no excessive noise from refrigerator while running. replaced inverter diagnosed by previous technician, after replacement ran test 4 and refrigerator is not making any excessive noise. If issue continues customer has a video that should be shown to LM for possible further diagnosis. No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Luis
Job Details: 09/09/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for fresh food evaporator incased in ice,prev tech ordered cover,removed cover checked continuity on heater good,installed new cover,secured thermistor to suction line with a zip tie,reassembled unit,changed defrost setting to basic. If problem continues will need heater assembly."
Near Burnet, TX 78611
James
Job Details: 09/09/2019
DRYER MAYTAG MED5630HC0 "Arrived on site and installed new motor, housing, blower. Tested operation and found unit still vibrating and has a loud metal vibration sound to it. Used sound pads to attempt to identify and stop noise. Called tech line and spoke to Mike #7725808143. Tested without blower wheel and found that the vibration was not as bad and the noise has stopped. New blower wheel is defective and will need to reorder new; ordrng 1 WP697772 (wheel)"
Near Dale, TX 78616
Leonardo
Job Details: 09/09/2019
OVEN WHIRLPOOL WEG730H0DS0 Arrived on site to replaced board. Replaced board test unit and unit test good job complete
Near Austin, TX 78705
Brandon
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit leaking, found ice maker fill hose was loose at water valve, I tightened hose connection, unit tested good."
Near , TX 78738
Robert
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on job for complaints of food freezing in refrigerator. During testing found that the control board was causing the issue. Replaced control board and harness and unit tested good. Complete
Near Round Rock, TX 78665
Andy
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for range burner issues. Called tech line and spoke with Joel. (SR# 7725806474) Made aware of issues and what was done prior. As well as the fact that the gas company came out and what was stated by them, was told by customer that they said it was too high and was adjusted to normal but did not state WCP. Was instructed that we will need to test range with manometer. Will need to test WCP at burner orifice with the manometer attached and WCP with another burner turned on as well. WCP must be between 5 and 14. If WCP is outside of range gas company will need to come back out. We will need to let customer know WCP to forward to gas company and when gas company is done they will need to state WCP. Will need to order manometer. Office to schedule. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found on the left side of the unit where water had soaked into the cabinet. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I removed the toe plate and found water under the unit and could see where corrosion had built up around the diverter housing. Once the unit filled with water and the motor came on, the diverter began to leak (photos). I stopped testing and drained the water from the unit. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. I also found that the upper rack stops were missing. Installed new stops and tested the upper rack and it stayed on the tracks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Georgetown, TX 78626
Lou
Job Details: 09/09/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside the unit and turned it on for a quick 30 warm up. Immediately, I could hear the unit moaning and then could smell a metal burning smell. Removed the unit from the wall and removed the cover to find the capacitor shorted and burnt. I removed and replaced the magnetron, capacitor, & diode and retested and the unit operated as designed. I advised the customer of my findings and repairs. Once the unit was uninstalled, I found mold on the power cord and the cabinet shelf that the unit mounts to and the shelf was damaged on the right side where the mounting bolt is located (photos). I advised the customer of my findings and she requested to leave the unit uninstalled as the builder was coming by the home today and she would have them take a look. Unit left on countertop, job completed."
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to repair the refrigerator for not cooling and not making ice. We removed the control, the UI sensor, the ice maker, and wire harness. Installed new parts and tested unit for proper operation. Everything checked out good. Refrigerator was Starting to cool and dispensed water. All water line areas were dry."
Near Austin, TX 78745
Leonardo
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for no power. Test unit and found bad board and panel. Replaced both parts test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to install parts ordered. Installed new damper motor and control board and unit tested fine and no leaks detected.
Near Buda, TX 78610
Luis
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for moisture around ice door and watery ice. Ran diagnostics found weak air flow from ice box fan. Diagnosed unit will need a new ice box fan,main control and adapter kit; ordrng 1 W10862400 (CONTROL) and 1 WPW10635022 (ADAPTER )"
Near Austin, TX 78741
Brandon
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for customer complaint of lid not locking, found faulty lid switch, I replaced switch unit tested good."
Near Kyle, TX 78640
Leonardo
Job Details: 09/09/2019
RANGE WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high. Test unit and found bad burner head. Replaced burner head test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
OVEN WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that they had their yearly inspection and the unit would not get above 280 degrees. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps. My temp at Bake 350 was 458 degrees. My next five readings averaged out to 352 degrees. I placed the unit in diagnostics and the temp reading there was 347. The customer advised that on occasion, their food would take a little longer to cook, but most of the time it’s right. I advised the customer to wait an additional 20 mins after preheat before they place their food in to cold to allow all the metal inside to heat up to give them a more balanced temp range. I checked the cooktop burners and all are operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78734
Robert
Job Details: 09/09/2019
WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of no drain. During diagnostics test found that the control board is working properly. Ordered parts. ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322901 (CONTROL)
Near Austin, TX 78735
Brandon
Job Details: 09/09/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for customer complaint of unit not powering on, found power supply issue, neutral was getting 120v ac to ground. Instructed customer to call electrician and call us back if there are any issues."
Near Austin, TX 78732
Paul
Job Details: 09/09/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher that sticks out further than before. Ms stated her rug wouldn’t go under the to kick and flush up with the cabinet. I raised the toe kick. Call complete.
Near Austin, TX 78703
Leonardo
Job Details: 09/09/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to test unit for unit not heating. Test units and found element turned off. Turned element back on test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 09/09/2019
REFRIGERATOR GE GFD28GSLESS Arrived on job to install new door ordered. Installed new door and unit tested fine and no leaks detected. Complete
Near , TX 78628
James
Job Details: 09/09/2019
OVEN WHIRLPOOL WFG515S0EB1 Arrived on site and tested unit for proper oven temperature. Placed temp probe in center of oven and preheated to 350. I took down 3 temperature swings and found average temperature to be 360. Calibrated unit down 10 degrees. Unit tests good. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for unit stopping in middle of cycle. Ran diagnostics and found motor drive error, found motor humming in spin,clutch very hot. Unit will need new motor and clutch and possible control to complete repair safely ; ordrng 1 CNOTE (PART AUTHO) and 1 CNOTE (CANCEL LIST!) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10812423 (cntrl-elec)"
Near Austin, TX 78717
Tyler B.
Job Details: 09/09/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for unit with no heating. Found element shorted to shield . Replaced element and tested good.
Near Killeen, TX 76549
Al
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived to inspect refrigerator leaking from underneath.Removed the back panel and noticed the inlet valve was leaking.Unit will need an inlet valve to complete the repair.Ordering the valve for return service call. ordrng 1 WPW10498990 (INLET VALVE )
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the unit takes too long to preheat and there are times when the display will show wrong temps and after they unplug the unit, it will work fine for a few days then go back to not heating. I tested temps and it appeared to be holding temps around 350 just fine, but it took more than 10 mins to preheat. Customer also advised that they smell gas while it’s in use. I checked the Ignitor and found it is warped ad the arc is not hitting the burner correctly. Due to the intermittent heatings, I removed and replaced the main control, sensor & Bake Ignitor. Retested t(e unit and it operated as designed. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."
Near Round Rock, TX 78664
Dona
Job Details: 09/09/2019
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to inspect unit with water leaks. Noticed upon inspection that water dispenser seemed to catch water coming out of the line due to being slightly warped. The ice dispenser was also catching ice. Replaced ice door and tested operations. Everything seemed to work great. No water leaks present around water lines. All water connections dry.