We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Killeen, Texas 76543
Al
Job Details:
04/09/2021
Arrived on site and inspected washer with filling issues.Customer advised she suspects the issues were due to the recent winter storm. Shes been in the hospital since before the storm.I tested and calibrated the unit and allowed the customer to was a NORMAL load and unit now functioning properly without any issues.Job complete LB left
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, Texas 78132
Andrew
Job Details:
04/09/2021
"Arrived on site to test unit for not cooling. Found evap cover was completely frozen over. Defrosted evap and thermistor placement was correct. Pantry UI tested good, no signs of leaks of corrosion. Evap motor working as designed. Drip pan not bowed. Drain not clogged. Found evap thermistor was giving off readings. Replaced thermistor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, Texas 78703
Jacob
Job Details:
04/09/2021
"Arrived onsite for unit making noise during operation. Started unit. Heard rattling noise. Upon further inspection, found that the idler was worn down. Replaced idler. Tested unit. Unit tested good, no other noises at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, Texas 78633
Jonathan S
Job Details:
04/09/2021
"Arrived on site for dishwasher bottom spray arm not turning. Performed diagnostics mode and ran test cycle and found bottom spray not turning. Found water level correct, up to heater. Found major suds buildup in unit. Called Whirlpool tech support and spoke with Bruce. He stated to replace soap dispenser and test, if does not correct spray arm to replace sump assembly. Found no eta available on dispenser. Office to schedule appointment when ETA is available.; ordrng 1 W11412300 (DISPENSER )"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for not drying. Found dispenser not opening and not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, Texas 78641
David S
Job Details:
04/09/2021
Arrived on site for fridge not making ice. I inspected the unit and work area. I found the freezer at 0 degrees and the ice box at 3 degrees. I put the unit into test ty and found e2 motor lost home position. I ran test 57 and it would not complete a cycle. I spoke to the customer about the ice maker having failed an needs to be replacedI replaced the ice maker. I tested the ice maker it harvested and filled with water.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Manor, Texas 78653
Matthew
Job Details:
04/09/2021
Arrived onsite for potential gas leak. Upon arrival turned gas supply on. Insured gas was flowing up to manifold. Began testing at supply and supply hose. Checked up to gas valve and connections. Check valve at bake burner. Removed cooktop cover and check incoming line to manifold and checked all tubes and valves. Use both electronic leak detector and liquid leak detector. Could not detect any leaks at this time. Notified customer. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS00
Near Cedar Park, Texas 78613
Justin
Job Details:
04/09/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I found front left orifice holder switch snapped screws and stripped screws in it. The office holder will need to be drilled out and replaced. I am ordering all of the screws and orifice holders just in case. The only one I found truly needing to be replaced was the front left however. I took a picture of the screw in SD-Quickpics for reference. Please inspect cooktop before sending. Office to reschedule. ; ordrng 2 WPW10571492 (Front Left/Right Orifice Holders)s and 1 WPW10571493 (Left Rear Holder Orifice) and 1 W10759294 (Center Orifice Holder) and 1 W10691684 (Right Rear Orifice Holder) and 10 OrificeHolderScrews (Research)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, Texas 78738
Luis
Job Details:
04/09/2021
Arrived on site for dispenser issues. Diagnosed ice door not fully sealing causing warm air to migrate to ice bin. Removed ice build up replaced ice door assembly tested ice dispenser door sealing correctly
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, Texas 78633
Jonathan S
Job Details:
04/09/2021
Arrived on site for range oven not igniting. Inspected unit and work area. Found sparking at module and igniter disconnected. Contacted to igniter and tested operation. Found unit still sparking at module. Removed failed module and installed new. Tested all operations. All tested good.
We serviced a
KENMORE WASHER
Model 110.280628
Near Austin, Texas 78726
David Z
Job Details:
04/09/2021
"Arrived on site to diagnose washer that is not fully filling and spinning. Found hot water valve was not letting any water in. Provided estimate for new valve. Installed new valve and found the solenoids and electrical blades were too big and not the right part. Ordering research on part. ordrng 1 Research (Parts research - inlet valves with correct connectors and solenoids)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Round Rock, Texas 78664
Scott
Job Details:
04/09/2021
"Arrived on site for fresh food cool. Ran temp check,fz0/fresh 47. Evap fan checked normal. No ice build up. Found dampener stuck closed . Replaced dampener . Air flow to fresh food . No water leaks detected at time of service. Job complete ."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near New Braunfels, Texas 78132
Andrew
Job Details:
04/09/2021
"Arrived on site to replace blower fan from previous diagnosis. Replaced blower, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, Texas 78640
Robert
Job Details:
04/09/2021
Arrived on job for complaints of noise.found the belt stretched and pulley black. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, Texas 78744
Luis
Job Details:
04/09/2021
"Arrived on site for cooling complaint. Per customer temp reading 59? in fresh food,at time of visit unit cooling correctly,ran diagnostics thermistors passed,ran fan and diffuser test passed good air flow,ran defrost heater passed heater powered on. Exited diagnostics compressor powered on and started cooling."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, Texas 78732
Brandon
Job Details:
04/09/2021
"Arrived on site for customer complaint of unit not powering on, found power supply switch on wall was off, I flipped switch, tested unit, it filled, washed, and drained just fine
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS1
Near Austin, Texas 78737
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for damaged panel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, Texas 78744
Luis
Job Details:
04/09/2021
"Arrived on site for door issues. Adjusted door,adjusted door handle set screws,cleaned door skin checked door operation good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78744
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for kickplate coming off. Found kickplate not secured correctly. Secured kickplate test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS2
Near Austin, Texas 78744
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for no light. Found light bulb burned out. Socket working correctly advised customer to get n?e bulb job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, Texas 78725
Matthew
Job Details:
04/09/2021
"Arrived onsite for dishwasher not washing completely. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and inspected, found failing spray arms. Ordering upper and lower spray arms and bringing back pump and motor just in case. ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
04/09/2021
Arrived on site to install previously diagnosed parts. Found the diode was connected to the wrong side of the capacitor which also blew the fuse. Removed diode and fuse. Installed new diode and fuse. Tested microwave with a cup of water for one minute. Microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, Texas 78660
Scott
Job Details:
04/09/2021
Arrived on site for not making ice . Found bail arm stuck in up position . I?m didn?t respond to harvest . Getting correct voltage . Replaced icemaker an harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Killeen, Texas 76549
Wesley
Job Details:
04/09/2021
Arrived onsite and repaired leaking ice maker by correcting installation of icemaker which was installed crookedly. All checks good. Advised customer on repair.
We serviced a
GE DISHWASHER
Model DU800SWKQ0
Near San Marcos, Texas 78666
Andrew
Job Details:
04/09/2021
"Arrived on site to replace door gasket from previous diagnosis. Replaced gasket, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Hewitt, Texas 76643
Jonathan M
Job Details:
04/09/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Unit began working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, Texas 78739
Richard
Job Details:
04/09/2021
Arrived onsite for the oven control panel is damaged. Upon inspection found that the control panel is dented on the upper left side. Replaced control panel and all functions tested good complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, Texas 78739
Richard
Job Details:
04/09/2021
Arrived onsite for the oven cooktop is damaged. Upon inspection found that the cooktop is damaged on the ride side. Will need to replace cook top. Part is already on the order. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, Texas 78739
Richard
Job Details:
04/09/2021
Arrived onsite for the oven control panel damaged. Upon inspection found that the control panel is dented on the upper left and right side. Replaced control panel and all functions tested good complete
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, Texas 78617
Jacob
Job Details:
04/09/2021
"Arrived onsite for unit not starting at all. Unit had light only working. Replaced timer. Still did not work. Upon further inspection, found that the white fuse for power was no good. Used truck stock. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, Texas 78705
Jacob
Job Details:
04/09/2021
Arrived onsite for clamp missing to helps seal the bellow. Looked at the unit. Saw clamp missing. Replaced clamp. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, Texas 78705
Jacob
Job Details:
04/09/2021
Arrived onsite for display to unit not working.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dripping Springs, Texas 78620
Brandon
Job Details:
04/09/2021
"Arrived on site for customer complaint of left rear burner not lighting and buttons on control panel not functioning properly. Found ignitor cable disconnected from spark module, customer said it has never worked from day one, also found control board not seated into control housing all the way so buttons were not making contact. I inserted ignitor cable into spark module, and inserted control into control housing, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WGD8620HC1
Near Austin, Texas 78733
Kevin
Job Details:
04/09/2021
"Arrived on site and inspected dryer and found latch connector to door is loose, after resetting it found no saved error codes. Airflow meter is showing no airflow, spoke with tech line, this is likely the cause for a customer smelling an aroma. Exhaust from heating element is not being removed. Recommended to homeowner that vent to the exterior be cleaned by a service to correct the issue, job complete 7730472179"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Pflugerville, Texas 78664
Jonathan S
Job Details:
04/09/2021
Arrived on site for microwave venthood fan allowing air to escape around microwave. Tested vent and felt air flow behind unit and sides. Removed vent to venthood and sides opened. Corrected with foil tape around sides. Retyped vent and tested operation. All tested good. Spoke with customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Georgetown, Texas 78628
Tommy
Job Details:
04/09/2021
Arrived onsite for unit door switch not working. Upon arrival replaced bad switch and tested. Unit is now operating as designed. Tightened freezer handle. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78728
David Z
Job Details:
04/09/2021
Arrived on site to diagnose dishwasher with issues with silverware rack. On arrival I found the rack would only come out about half way. Found the wheel had come out of the upper left track and the lock was missing. Replaced left track and cap. Retested and unit is fully opening as designed. Call complete.
We serviced a
KENMORE REFRIGERATOR
Model 2537041341B
Near Georgetown, Texas 78633
Cliff
Job Details:
04/09/2021
Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found fill cup on icemaker has ice buildup causing cup to overflow. Removed ice and tested unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Austin, Texas 78703
Luis
Job Details:
04/09/2021
"Arrived on site for no cool. Removed evaporator cover found no frost pattern and traces of oil on evaporator weld joints,diagnosed unit will need a new fresh food evaporator. JOB WILL NEED 2HRS; ordrng 1 WPW10643261 (Evap ff) and 1 W10913906 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W10779331 (Compressor)"
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Leander, Texas 78641
David S
Job Details:
04/09/2021
Arrived on site for dishwasher not draining. I inspected the unit and work area. I gained access to underneath the unit. I found the drain solenoid rusted and not actuating. I also found a puddle of water under the solenoid. I traced the water dripping from the tub itself. The unit is leaking from the tub.Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salado, Texas 76571
Tyler
Job Details:
04/09/2021
"Arrived on site for washer not agitating. Upon arrival I was able to enter diagnostics and find the following error code: F8E1 NO FILL, LONG FILL, F7E6 MOTOR FAULT, F0E5 OFF BALANCE LOAD DETECTED. Upon further diagnostics tests I found during high and low speed agitation that both inner basket and agitator were in synchronized motion moving in the same direction. Spin function was working as designed. After checking for any voltage issue from ACU to components underneath unit, I found the circuit error code was due to actuator not shifting the cam/splutch assembly between agitation and spin. After replacing the actuator I reassembled and tested unit and confirmed unit was fully func as designed in Manuel as diagnostics modes. No leaks before during or after repairs. Didnt find any issues causing no fill or unbalance codes"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Lockhart, Texas 78644
Noah D
Job Details:
04/09/2021
"Arrived on site to inspect oven for not heating oven upon inspection found found the terminal burnt, replaced terminal block and harness connectors, tested for functions and preheated. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, Texas 78734
Brandon
Job Details:
04/09/2021
"Arrived on site for customer complaint of unit not spinning, found failed actuator, I replaced actuator, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, Texas 78737
Robert
Job Details:
04/09/2021
Arrived on job for complaints of noise. Found the gearcase leaks oil. Replaced both gearcase and cam. After replacement test operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Pflugerville, Texas 78660
Scott
Job Details:
04/09/2021
Arrived on site for dishwasher leaking . Ran diagnostics no error codes . Ran diagnostics found lots of suds in unit . Did have small amount of water leak out left side . Fill and drained unit several times to cleat soap out . Re ran diagnostics all checked out no water leaks . Recommended customer switch to powdered and use 1-2 tablespoons . Job complete .
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Georgetown, Texas 78628
Tommy
Job Details:
04/09/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit display and tested unit. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Holland, Texas 76534
Tyler
Job Details:
04/09/2021
Arrived on site for washer turning off randomly.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Manor, Texas 78653
Matthew
Job Details:
04/09/2021
Arrived onsite for dispenser residue issues. Found service pointer W11025472 in reference to customers issues. Residue has now led to failing bellow. Per service pointer will order kit #W10903186 and bellow to correct issue. After repair will discuss proper use and care guidelines per service pointer. Discussed with DW via SW. office to reschedule. Recommending 2 hr to complete job.; ordrng 1 2HR (2 HR) and 1 W11173364 (bellow)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Niederwald, Texas 78640
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for for not closing. Test unit and found broken striker. Replaced striker test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, Texas 78660
Scott
Job Details:
04/09/2021
"Arrived on site ,replaced motor , plate and shaft . All dispenser function are normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Austin, Texas 78739
Robert
Job Details:
04/09/2021
Arrived on job for complaints of noise. Found the blower wheel damage.After replacement test operation.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near The Hills, Texas 78738
Brandon
Job Details:
04/09/2021
"Arrived on site to replace failed motor, after replacing, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Austin, Texas 78746
Kevin
Job Details:
04/09/2021
"Arrived on site and replaced detergent drawer, and Bellow diagnosed on previous visit. Also found a small sock in the drain pump."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Georgetown, Texas 78626
Tommy
Job Details:
04/09/2021
Arrived onsite for unit not heating correctly. Upon arrival tested unit found unit needing slight calibration. Calibrated unit is now operating as designed. Job Completed.
We serviced a
GE REFRIGERATOR
Model HSS25ASHBCSS
Near Georgetown, Texas 78633
Cliff
Job Details:
04/09/2021
Arrived on site to diagnose a refrigerator that is hammering when water is used. Found faulty filter head and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Manor, Texas 78653
Matthew
Job Details:
04/09/2021
Arrived onsite to replace previously diagnosed parts . Replaced inner basket and suspension rods. Tested unit and unit is still making noise. Called tech line for assistance. Tech line recommended reorder inner basket and outer tub due to rubbing and shaking between the two. Isolated gearcase by removing tub and gearcase was operating properly. Reordering inner tub and outer basket Office to reschedule ; ordrng 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB ) and 1 WP90767 (screw)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, Texas 78739
Leonardo
Job Details:
04/09/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for screen frozen. Found ui not responding at all. Turned breaker off for 1 minutes and turned unit back on and ui responding on few buttons. Will order new console. Office to reschedule. ; ordrng 1 W11297728 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
04/09/2021
"Arrived on site for refrigerator with ice maker overfilling. Inspected unit and work area. Placed level on to different shelves and found unit leaning forward. Found leveling feet more the halfway down. Called Whirlpool tech support and spoke with Kathy, was informed to check leveling of ice maker housing from left to right and found leaning to the left. She stated to replace house maker housing. After speaking with customer issue did not occur until ice maker was replaced and also requested for regulator to be removed from water line. Will replace ice maker with housing. Will need water tubing to remove regulator. After repairs are made will measure water fill, 1.6 to 2 ounces. Office to schedule appointment when ETA is available.; ordrng 1 8212547RP (WATER TUBING ) and 1 W11242954 (ICE HOUSING) and 1 WPW10280988 (GASKET) and 1 WPW10320706 (GASKET ) and 1 WPW10635022 (ADAPTER)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, Texas 78642
Cliff
Job Details:
04/09/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, Texas 78642
Cliff
Job Details:
04/09/2021
Arrived on site to diagnose an oven that is not heating properly. Found temperature sensor out of range and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
04/09/2021
Arrived on site for Not Cleaning Clothes - Electronic Touch Control - Top Load Washer. Placed in diagnostics and F7E6 came on (motor fault). Ran through high spin and heavy agitation as F7E6 fault code directs in service manual. Heard knocking in agitation. Removed dust cover and found actuator not installed into the splutch. Removed actuator and installed into splutch. Placed back in diagnostics and washer is running as designed. Knocking noise is gone. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEB00
Near Austin, Texas 78729
David Z
Job Details:
04/09/2021
"Arrived on site to follow up on refrigerator not cooling. Ran unit and found no frost pattern on evap. Ran unit for 15+ mins and never saw frost pattern build, and lines are not cold. Checked amp draw on compressor and found it at .35 which is super low. Ordering sealed system to resolve. Office to schedule sealed system. ; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Dryer) and 1 W10913906 (Access Valve)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Liberty Hill, Texas 78642
Cliff
Job Details:
04/09/2021
Arrived on site to replace door gaskets for oven. Replaced both gaskets and all is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, Texas 78628
Tommy
Job Details:
04/09/2021
Arrived onsite for washer intermittently working. Upon arrival found unit relay would intermittently get stuck on drain and not advance. Replaced control and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Pflugerville, Texas 78660
Scott
Job Details:
04/09/2021
"Arrived on site , replaced gearcase and clutch ,transferred over slider . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Buda, Texas 78610
Leonardo
Job Details:
04/09/2021
Arrived on site to test unit for oven not ignite after pre heat. Replaced bake under and igniter and sensor and module. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
04/09/2021
"Arrived on site to install previously diagnosed parts. Removed element and installed new element.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB1
Near Leander, Texas 78641
Justin
Job Details:
04/09/2021
Arrived on site to install previously diagnosed parts. I installed the new harness and terminal block. I found the fuse bad as well and replaced. I then tested the cooktop elements and preheated the oven. All worked as designed. The UI is also working as designed now. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Temple, Texas 76502
Tyler
Job Details:
04/09/2021
Arrived on site for microwave needing a previously diagnosed turntable tree turntable O-ring stabilizer as well as some touch up paint repair burn marks inside the inner cavity. But arrival I was able to sand down the burnt areas and reapply the touch up paint I then added the O-ring stabilizer and the glass turntable and then reassembled and tested a bowl of ice for 10 minutes as recommended by whirlpool stack line after the full 10 minute repair the ice has melted down and there were no signs of sparking arcing or burning or anything else catching on fire unit is now fully functioning as designed call complete
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS02FRSS1
Near Austin, Texas 78746
Kevin
Job Details:
04/09/2021
"Arrived on site and inspected trash compactor, customer has recently found trash behind bin that may have kept door from closing completely. Customer ran trash compactor 15 times during service call and it worked properly every time. No further repair is required at this time, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Austin, Texas 78746
Kevin
Job Details:
04/09/2021
"Arrived on site and inspected refrigerator and found icemaker is leaking water, took one picture. Replaced Icemaker and removed all ice from freezer, insured freezer evaporator drain is clear, job complete"
We serviced a
JENN-AIR OVEN
Model JJW2830DS00
Near Round Rock, Texas 78681
David S
Job Details:
04/09/2021
Arrived on site to install previous diagnosed part. I installed the new console. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Austin, Texas 78737
Brandon
Job Details:
04/09/2021
"Arrived on site for customer complaint of unit not cooling in either section, found freezer at 28 degrees, fresh food section at 48. Ran compressor and fan tests, found all fans running, compressor would run, weak frost pattern on both evaporators, oily residue on tubing by filter drier, found sealed system leak,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS04
Near Georgetown, Texas 78633
Lou
Job Details:
04/09/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser leaking/dripping and the ice dispenser door not sealing correctly, I removed and replaced the smart valve and ice door and tested. Unit is operating as designed. No water leaks observed during service, office to schedule return service upon rival of the ice bin.; ordrng 1 WPW10395657 (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, Texas 78727
David Z
Job Details:
04/09/2021
"Arrived on site to diagnose icemaker in refrigerator that is not producing ice. Temps felt good in both compartments. Removed icemaker to inspect and found small cubes wedged in the arm. Found a piece of styrofoam had gotten stuck in the fill bucket, blocking unit from getting full sized fill for cubes. Removed the foam and ice and cycled icemaker. Icemaker finished cycling and filled appropriately and is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, Texas 78628
Cliff
Job Details:
04/09/2021
Arrived on site to diagnose a dishwasher that is leaking through vent when door is opened. Found inner door panel not molded properly during manufacturing. Cut away excess plastic that was not trimmed at factory. All is working properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, Texas 78752
Luis
Job Details:
04/09/2021
"Arrived on site for ice bin issues. Found bin frozen in housing,removed bin,removed ice blockage reinstalled ice bin checked ice bin operation good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, Texas 78633
Jonathan S
Job Details:
04/09/2021
"Arrived n site for dishwasher not draining. Inspected unit and work area. Tested drain pump and found impeller not turning. Tested voltage and found present. Removed standing water with shop vac. Removed drain pump and found glass caught on impeller. Inspected drain pump and house, found no damage from glass. Reinstalled drain pump and performed diagnostics mode. Monitored test operation and all tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, Texas 78729
Luis
Job Details:
04/09/2021
"Arrived on site to install parts previously diagnosed. Replaced motor,divider,yoke,gasket and washer,reassembled unit,tested ice dispenser unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, Texas 78628
Tommy
Job Details:
04/09/2021
"Arrived onsite for previously diagnosed parts. Upon arrival put unit into place with side mounts and reattached unit. Otto,r fasteners.Job Completed."
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Austin, Texas 78748
Robert
Job Details:
04/09/2021
Arrived on job for complaints of water not filling properly and needed a power cord. Found the air dome hose in wrong spot and power cord damaged. Replaced cord and placed air dome hose to correct position.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, Texas 78617
Jacob
Job Details:
04/09/2021
Arrived onsite for unit making noise. Tested unit. Heard a loud noise when the fan wouldn?t come on. Upon further inspection. Found that a piece of paper was inside the fan motor. Removed paper. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, Texas 78640
Robert
Job Details:
04/09/2021
Arrived on job for complaints of tripping breaker. Unable to duplicate error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Kyle, Texas 78640
Robert
Job Details:
04/09/2021
Arrived on job for complaints of no ice. Found the water line damaged and ice blockage in the supply tube. Removed ice and checked flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, Texas 78641
David S
Job Details:
04/09/2021
Arrived onsite for ice dispenser not working. I inspected the unit and work area. I found the ice maker not cycling ice properly. The ice tray is not twisting out the ice cause a sheet of ice to form. I tested the ice maker and found it skipping teeth in the motor and not twisting out. I quoted customer for ice maker and labor. The office will reschedule when we have the part.; O-emld tckt
We serviced a
GE REFRIGERATOR
Model ZISs420DRHSS
Near Austin, Texas 78730
Luis
Job Details:
04/09/2021
"Arrived on site for blocked return vent. Customer defrosted unit,at time of visit fresh food cooling correctly. Disassembled freezer compartment found drain tube not full seated to drip pan,secured tube fully to pan,ran water through drain pan,found water draining correctly to compressor compartment. Reassembled unit,found condenser fan blade rubbing on motor,adjusted fan blade noise no longer present"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Cedar Park, Texas 78613
Justin
Job Details:
04/09/2021
Arrived on site to install previously diagnosed parts. I gained access to the pantry UI and found it already unplugged. I cycled the power off at the breaker and installed the new one. The UI was now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Austin, Texas 78728
David Z
Job Details:
04/09/2021
"Arrived on site to diagnose range with burner not heating well. On arrival customer had explained that the right rear element doesnt seem to stay hot for long. Checked burner and found the center cap slightly bent. Replaced element. Further advised customer that the newer ranges do cycle often to keep energy usage down, and this may result in longer boil and cooking times by design. Checked new element and all is working as designed. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model JIC4536XS
Near West Lake Hills, Texas 78746
Kevin
Job Details:
04/09/2021
"Arrived on site and inspected cooktop and found F47 showing on user interface. Cooktop has a wall oven below it, had to pull wall oven out four inches in order to lift cooktop up. Disassembled cooktop and found a fuse blown on the right hand module. Confirmed with MS that parts are still under warranty. After replacing module confirmed cooktop is operating properly, job complete"
We serviced a
KITCHENAID OVEN
Model KEBU208SSS03
Near Georgetown, Texas 78633
Lou
Job Details:
04/09/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit controls not providing voltage to the elements and thermistor, I removed and replaced both main control and tested. Unit continues to fail. I contacted techline and spoke to Sterling and advised of previous repairs and diagnosis and present issues. Sterling had me test several points on the main controls and all testes were good. We found that actual UI and communication harness are needed;Previously the touchpad was ordered thinking the UI came with it and it didnt. . Unit left with no power for safety. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78728
David Z
Job Details:
04/09/2021
"Arrived on site to follow up on dishwasher leaking. On arrival customer had told me that when the unit is off they still get water under the unit. I ran the unit and didnt see any active leaks. But did see water on the ground under the unit. When I inspected the inlet line I found the hose and fitting going to the valve was corroded and gunked up leading to a leak. Picture in SD. Shut off the water line under the sink and left kick plate off for customer to monitor. Customer will follow up if leak is there even with line off, but builder or customer needs to replace that supply line to resolve. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS3
Near Salado, Texas 76571
Tyler
Job Details:
04/09/2021
Arrived on site for microwave not properly working. Upon arrival customer stated unit would sometimes shut off randomly and that it would restart after a few seconds of run time. Upon disassembling unit I found capacitor and diode to be working. Also found 2 out of 3 door switchs working well but the door monitor switch was not always making proper connection within its assembly. After customer approval I wa able to reassemble and test unit.confirmed unit could run a 1 minute water test and all high voltage parts function as intended. Call complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, Texas 78703
Jacob
Job Details:
04/09/2021
"Arrived onsite for unit having issues with continuing wash cycles. Customer said they always have used bulky items settings for every load. Tested unit in diagnostics and got no error codes. Checked all components under the unit, all checked good. Put unit in diagnostics and checked the speed sensor spinning the tub by hand, and sensor was working with no issues. Need to return with control and water valve. Office to reschedule ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near Georgetown, Texas 78633
Jonathan S
Job Details:
04/09/2021
"Arrived on site for washer not starting cycle. Customer stated that once you power unit off will not power on unless you unplug and plug back in. Inspected unit and work area. Performed diagnostics mode and found error code F35 water level error. Ran automatic test mode and found suds buildup. Monitored test cycle and completed. Cleared analog pressure hose and tested in normal operation. Found unit starting cycle. Cancel cycle and ran cleaning cycle Monitored cleaning cycle while serving refrigerator. It completed cycle and ran again, due to suds buildup. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Leander, Texas 78641
David S
Job Details:
04/09/2021
Arrived on site for fridge not making ice. Original diagnoses was done in august if 2020. I retested the unit and found it in the same condition.. I installed the new ice maker and ice maker harness. I tested the unit and it is now working as designed. Job complete. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Lampasas, Texas 76550
Al
Job Details:
04/09/2021
"Arrived on site to install previously ordered part.Installed the mastic pads onto the compressor, which lessen the natural noise from the compressor. Reassembled the unit and explained to the customer the process of the compressor.I also advised due to the opened floor plan of his kitchen and stained concrete, it will amplify the smallest sounds.See Attention note for further information.Customer is under the impression the COMPRESSOR is going out and requested it be replaced.Operating temperatures before and after the repair were 6 degrees in the freezer compartment and 38 degrees in the refrigerator compartment."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Pflugerville, Texas 78660
Scott
Job Details:
04/09/2021
Arrived on site for range not working . Found main wire harness burned up. Will need to replace harnes . Unit is unplugged. Call to set return ; O-emld tckt
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Austin, Texas 78750
Justin
Job Details:
04/09/2021
Arrived on site for a wall oven not reaching temp. Upon arrival the customer stated they used a hanging thermometer to check temps in both the upper and lower oven. They said when the preheat beeped the upper oven was 50?F low and the lower oven was perfect. They used the same thermometer for both. They also said the upper oven has been undercooking some items. I preheated the upper oven and found when it beeped for finish the temp was at 365?F. I continued to monitor the temps and found the average at 340?F. I calibrated the temp 10?F up. I then preheated the lower oven and found the average temps at 360?F. I calibrated the lower oven down 10?F. The oven is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
04/09/2021
"Arrived on site for refrigerator collecting water at bottom of RC and FC light not working. Inspected unit and work area. Found drain pan frozen and warped in center. Found failed FC module. Will need to defrost drain pan and add shims to correct work. Will need to replace module to correct freezer light.Gain access to freezer module, removed failed module and installed new. Removed ice from RC and drain pan. Ran water over evaporator to simulate defrost cycle. Found drain properly. Assembled unit and added shims. All tested good, no water leaks detected.