Near Austin, TX 78738
Andy
Job Details: 09/12/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site for oven with F2-E0 error code. Tested and inspected unit and found Failed UI. Removed failed part and replaced with new. Tested unit and found blower fan is not working properlyNo other repairs are to be done at this time.
Near Austin, TX 78758
Paul
Job Details: 09/12/2019
WASHER ROPER RTW4516FW2 Arrived onsite for the washer that is not spinning the clothes out. I ran auto diagnostics and the unit completed the cycle and worked as designed. I checked stored error codes and found an 7E7 & F0E2. I checked the resistance on the motor windings and found the motor within specs. I found the capacitor weak, Call complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived on site words unit not dissolving soap. Tested unit and could find no problem. All water connections are dry.
Near Georgetown, TX 78626
Cliff
Job Details: 09/12/2019
WASHER LG WM2016CW Arrived on site to diagnose a washing machine that is turning off and not turning back on. Found main control shorted out. Control will need to be replaced to complete repairs. Office will need to set return date due to part availability; ordrng 1 EBR32268001 (CONTROL)
Near Austin, TX 78731
Tyler B.
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit leaking, inspected unit and found water coming from drain hose connection. Secured drain connection on back of unit and filled unit. No leaks on site"
Near Georgetown, TX 78633
Cliff
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace dispenser control for refrigerator. Replaced control and tested unit. Found all is fully functional at this time. No leaks were found at time of service.
Near The Hills, TX 78738
Luis
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for cooling issue. Found evaporator incased in ice,called tech support due to ongoing issue,gave history on repairs
Near Leander, TX 78641
Lou
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to install previously diagnosed and ordered part. Due to the harness being damaged at the bottom hinge, I removed and replaced the left FC door and tested. Unit operated as designed.No water leaks observed during service, job completed."
Near Austin, TX 78727
Andy
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for dishwasher and was informed that refrigerator also needs service. Tested and inspected unit and found failed thermistor and evaporator motor.Ordering parts Instructed customer to defrost unit 48 hours before service. Informed on you to do so safely. Customer signed waiver. No water leaks present at time of service. ; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10453428 (MOTOR AND COVER ASSY)"
Near Austin, TX 78746
Tyler B.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit not dispensing water and frost in freezer, found water issue to be from filter, checked all Connections and checked good, replaced filter customer supplied by customer and tested good. Found drain in rear needs to be sealed with sealant/ grey putty, can not find part number for also rails would need grease but can’t find part number as well. need parts find ; ordrng 1 CNOTE (PART FIND, SEALANT/ CLAY ) and 1 CNOTE (OFFICE RS )"
Near Salado, TX 76571
Al
Job Details: 09/12/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived to install previously ordered parts.Removed and replaced the pump and motor and drain hose as previously diagnosed.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78754
Wesley
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site and found unit door misshapen. Ordering door to repair. Sealed will also be needed for a gap on return. ; ordrng 1 LW10642551 (dor-fip)
Near Cedar Park, TX 78613
Lou
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JFC2089WEP11 "arrived on site inspect refrigerator gaskets. Upon further inspection, I found that the right RC door gasket was torn and badly damaged and allowing cool air to escape. There is condensation on the mullion due to this. Also found that the left RC door gasket was torn at the top right corner. After obtaining authorization, I removed and replaced both RC door gaskets and using my heat gun I shaped the gaskets to the door/cabinet. Tested the doors and they are sealing correctly. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Kevin
Job Details: 09/12/2019
DISPOSAL WHIRLPOOL GC1000PE4 arrived on site and found no operation from disposal, replaced it and it will now operate properly but switch to turn it off anon her to be malfunctioning and will not turn off. Switch/outlet will need to be corrected to complete repair. Job complete"
Near Austin, TX 78727
Andy
Job Details: 09/12/2019
DISHWASHER KITCHENAID KDTE704DWH0 "Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Blanco, TX 78606
Brandon
Job Details: 09/12/2019
REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 "Arrived on site for customer complaint of leak, found clog in defrost drain line, I cleared drain line, unit tested good."
Near Austin, TX 78750
Jonathan S
Job Details: 09/12/2019
COOKTOP KITCHENAID KCED600GSS00 Arrived on site for cooktop separating from fame (see SD-QuickPic). Customer stated that this is her 2nd unit and had same failure with last one. Inspected unit and found adhesive worn out on left side from glass top to frame. Found 3 out of 5 bezel had came off. Will need to replace bezel with glass top. ; ordrng 5 W10853046/QTY5 (BEZEL)s
Near Austin, TX 78739
Brandon
Job Details: 09/12/2019
DRYER WHIRLPOOL WED9400SW0 "Arrived on site for customer complaint of unit having burning smell, found customer just moved into house, also found customer was experiencing long dry times at old house, found lint build up inside of unit, but unit tested good. Vent is clear"
Near Leander, TX 78641
Thomas L.
Job Details: 09/12/2019
REFRIGERATOR LG LFXS29766S01 Arrived on site for no cool condition. Found compressor running and not able to build up pressure. Replaced sealed system components and unit now starts properly. All water connections
Near Austin, TX 78737
Scott
Job Details: 09/12/2019
WASHER GE GTW680BSJ0WS "Arrived on site for washer just running drain cycle . Ran diagnostics . All error codes were related to draining ,pressure sensor ,filling . Found propeller broken completely off shaft in drain pump . Replaced drain motor . All checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Paul
Job Details: 09/12/2019
FREEZER WHIRLPOOL WRF767SDEM01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I sealed the chassis to the liner using the factory recommended sealant and I replaced the FC door. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site and replaced harness diagnosed on previous visit, after replacement reset user interface and it began cooling again. job complete."
Near Bertram, TX 78605
James
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and tested operation. I found fault for door not opened between cycles. Ran hot water at sink prior to diagnostics. I found no faults at end of diagnostics and unit operating as designed. Instructed customer on best practices for optimal washing. Job complete
Near Killeen, TX 76542
Al
Job Details: 09/12/2019
DRYER MAYTAG MEDC215EW0 "Arrived to inspect dryer issues.Removed and replaced the timer, fuse, cutoff and elementReassembled and unit tested as designed.No lint buildup observed at the time of service.Job complete"
Near Austin, TX 78741
Wesley
Job Details: 09/12/2019
DRYER AMANA NED4655EW1 Arrived onnsite and found unit operating as designed. Advised customer on status and advised that no repair is needed. Advised customer on vent requirements. All checks good.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for tenant complaint of dishwasher not drying dishes. Ran diagnostics and found 7-1 (Heater Error). Cleared error codes and ran manual test cycle. Poured water on heater. Water was sizzling off. unit now works as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Cliff
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JBRFR36IGX00 Arrived on site to replace filter housing for refrigerator replaced parts and tested unit. Found out was mechanically working at this time. No leaks were found after services were performed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of filter light not resetting when filter is replaced, I replaced filter switch and UI, still could not get filter light to reset, ordering wire harness and control. ; ordrng 1 CNOTE (PARTS RESEARCH WIRE HARNESS FILTER SWITCH ) and 1 W10811365 (cntrl-elec)"
Near Round Rock, TX 78665
Arthur B.
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived onsite to install new front UI to French door refrigerator. Removed and replaced UI assembly. Reassembled,powered up unit and observed cooling. Unit works as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onsite for customer complaint of dishwasher panel dented. Confirmed issue. Removed and replaced panel. Reassembled.Customer happy with replacement. No other issues found.
Near Leander, TX 78641
Lou
Job Details: 09/12/2019
WASHER WHIRLPOOL MHW6000XW2 "arrived on site to inspect washer door locking but no water entering unit. Upon further inspection, the customer advised that when they start a normal cycle the door will lock but no water will enter and when they press power off, the door still will no unlock. I placed the unit in diagnostics showing error codes F6E1, F6E2 & F8E1. I cleared the codes and continued with testing. The door lock engaged but nothing happened. I unplugged the unit and removed the back panel to inspect the motor control. I found two burn spots on the control where it shorted. I advised the customer of my findings I replaced the control and retested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Wesley
Job Details: 09/12/2019
DRYER LG DLG5002W No gas leak detected. Advised customer on findings. All else checks good.
Near Austin, TX 78734
Luis
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,replaced fan motor assembly that includes thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,replaced cover secured cover with 4 screws.
Near Georgetown, TX 78626
Cliff
Job Details: 09/12/2019
WASHER WHIRLPOOL WFC8090GX0 Arrived on site to replace door for washer/dryer combo. Replace door assembly and tested unit. Found all is functioning properly at this time. No water to apartment at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 09/12/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and tested operation. I found that the u it is not draining properly. Inspected drain hose and found to have build up in it and the end has curled up causing slow drain. The water pooling in the ice reservoir is causing the ice to melt as fast as it’s made. Cut the curled end off of drain line and customer poured bleach down to clean out the build up. Unit now draining properly. Job complete
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived onsite for customer complaint of gasket on soap dispenser broke. Confirmed issue. Removed and replaced dispenser. Reassembled. Tested. Dispenser now works as designed. No other issues found.
Near Taylor, TX 76574
Cliff
Job Details: 09/12/2019
WASHER MAYTAG MHWE201YW00 Arrived on site to diagnose a washing machine that was not draining. Tested unit and found pump assembly failed. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Luis
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for faulty side door ui panel. Removed ui panel installed updated ui panel.
Near Austin, TX 78738
Andy
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not spinning. I found an F7E7 & F7E6 stored error codes. The motor windings ohmed out at 4.5 ohms making the motor good. I found the capacitor defective. I replaced the motor capacitor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78753
Joseph C.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “left pantry door is not working” complaint. Inspected unit and found left pantry door full of water, letting wires corrode and panel not working. Removed and replaced shipped door and blew out door ui. Reinstalled. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for unit not cleaning dishes, tested unit and found not pumping, gained access to bottom of unit, found plug for pump must have not been secured because it was laying on ground, re connected plug to pump and tested good. No leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 09/12/2019
OVEN JENN-AIR JJW3830DS03 "arrived on site to inspect wall oven lights. Upon further inspection, the customer advised that the unit is a replacement for the previous unit due to the same issue of having a “ghost light” coming on in the middle of the night. I contacted Techline and spoke to TJ and advised him of my findings and also that the UI console is a 13.00.00 version when it should be at least 14.00.00 per the last unit issues. TJ advised to install the new console and it if’s not the 14.00.00 version to contact Techline so that they can do a product documentation. I removed and replaced the UI console and checked the version and it is a 16.00.00 version. I contacted Techline and spoke to JK and he advised that version 16 is good. File #7725844171. I advised the customer that the new UI is good. Job completed."
Near Austin, TX 78734
Andy
Job Details: 09/12/2019
OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven with loose seal. Tested and inspected unit and found seal coming off. Applied high heat glue and reseated seal. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Johnson City, TX 78636
Brandon
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for customer complaint of intermittent ice dispenser not working, I replaced ice bin, unit tested good."
Near Austin, TX 78703
Wesley
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed previously diagnosed parts. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78664
Paul
Job Details: 09/12/2019
RANGE WHIRLPOOL RF264LXSB0 Arrived onsite for the range to replace the previous diagnosed parts. I replaced both left side infinite switches. I tested both left elements and they are working as designed. Call complete.
Near Temple, TX 76501
Al
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived to inspect no cooling issues.Confirmed the complaint and removed and replaced the main control.Reassembled the unit and unit began to cool.Customer told to wait 24 hours before adding any food or beverages.All water lines were dry at the time of service.Job complete
Near Bastrop, TX 78602
Cliff
Job Details: 09/11/2019
OVEN IKEA IBS350PXS00 Arrived on site to diagnose an oven with a broken knob. Found control board shaft broken. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Paul
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for the refrigerator that is still leaking water out of the ice dispenser door and is freezing some product on the upper shelf of the RC. I replaced the ice door due to warm air leaks. I checked the ice chute gasket and found it good. I went over dumping the ice from the ice bucket if it’s not all used within two weeks, I went over crushed ice use, and I went over loading product in the RC to prevent freezing. The unit is working as designed. Call complete."
Near Salado, TX 76571
Arthur B.
Job Details: 09/11/2019
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found pinhole leak on evaporator line. Advised customer will need new sealed system performed which consists of compressor, evaporator.
Near Kyle, TX 78640
Kevin
Job Details: 09/11/2019
DISHWASHER AMANA ADB1400AGB1 "Arrived on site and found dishwasher is not draining, found check valve is stuck closed and after resetting it will now operate properly. Also added a high drain loop to the drain hose to prevent siphoning back into the dishwasher from the garbage disposal. No water leaks from connections at time of service, job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 09/11/2019
MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived on site for “noisy operation and no heat” complaint. Per my previous diagnosis, removed and replaced transformer, magnetron, capacitor, diode and fuse. Tested unit. Unit is performing as designed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for washer not draining and having error code F9-E1. Inspected unit and work area. Found water remaining in unit. Tested drain pump operation and found not activating. Removed water with shop vac and checked drain pump filter. Tested voltage to drain pump and found none. Tested voltage out of control and found 120 volts. Found issue in wire harness. Traced wire Harland found broken wire to pump. Repaired wire and performed diagnostics mode. Ran automatic test cycle and monitored. All tested good, no water leaks present."
Near Jonestown, TX 78645
James
Job Details: 09/11/2019
WASHER GE GFW450SPM1DG Arrived on site and tested operation. I found e39 fault. Tested dispenser motor and found motor is not functioning. Found proper voltage to motor. Installed new assembly and tested operation. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 09/11/2019
WASHER MAYTAG MVWB835DW3 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed until it got to spin and it began to make a loud grinding noise. I advised the customer that the unit will need a gearcase and clutch due to the gearcase leaking oil. I removed and replaced the gearcase/clutch and calibrated. Tested in diagnostics and it operated as designed. Manually tested the spin mode and it operate as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW6620HW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ACU and console UI and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Dona
Job Details: 09/11/2019
DRYER AMANA NED4655EW1 "Arrived on site for dryer taking long times to dry, found no air flow with ducting on. Removed ducting and found good airflow and solid temperatures. Showed customer differences in airflow with duct and without. Customer is contacting builder to see what is causing blockage In ductwork. All operations check good."
Near Hutto, TX 78634
Dona
Job Details: 09/11/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for noises during wash cycle, ran calibration and ran wash cycle. Verified all sounds are normal from when splutch assy is moving from wash to rinse and rinse to spin. Made sure components were tight below. All operations check good. All water connections dry."
Near Austin, TX 78725
Leonardo
Job Details: 09/11/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit no heating. Test unit and found bad high voltage. Will need new diode cap and magnetron. Received broken capacitor will order new capacitor w10850446 ; ordrng 1 w10850446 (CAPACITOR )
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/11/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived onsite for customer complaint of OTR microwave burnt light socket. Confirmed issues. Removed and replaced housing. Tested with customer provided bulb. Bulb works as designed. No other issues found.
Near Austin, TX 78729
Andy
Job Details: 09/11/2019
RANGE WHIRLPOOL WFE510S0HS1
Near Pflugerville, TX 78660
Wesley
Job Details: 09/11/2019
M/W OTR WHIRLPOOL WMH32519HB2 Arrived on site and installed new control tomrepair lighting issue. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/11/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit door not closing. Found door sagging past 90 degrees, ordering hinges. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
Near New Braunfels, TX 78132
Kevin
Job Details: 09/11/2019
WASHER MAYTAG MHW7100DW0 "Arrived on site and found error codes F9E1, F8E1, F3E1. Codes all correspond with service pointer W10803528 for Air trap. Removed center of air trap and it will now complete a diagnostic cycle if issue continues will need to bring back control board, pressure switch, pressure hose, and air trap assembly W10626116 to ensure repair on the next visit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78727
Tyler B.
Job Details: 09/11/2019
REFRIGERATOR GE GIE18GSHMRSS
Near Jonestown, TX 78645
James
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. I found that start device would only run compressor for about 5 seconds then the overload would trip and shut the compressor off. I found the start device bad and installed new. Tested operation and found unit working properly. Instructed customer that the unit will take 24 hours to reach proper temps and 48 hours for ice production. Job complete
Near Pflugerville, TX 78660
Dona
Job Details: 09/11/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for upper oven not working correctly, customer stated that they have had an error flash on preheat f8 e1 but unit would still preheat and run error did not stay on. Preheated both units numerous times with no failure, verified temps were correct in upper and lower. Checked diagnostics and did not find any error codes saved. All operations check correct at this time. Customer to monitor functions."
Near Austin, TX 78733
Tyler B.
Job Details: 09/11/2019
WASHER LG WM1355HW
Near Austin, TX 78741
Leonardo
Job Details: 09/11/2019
DISHWASHER MAYTAG MDB8969SDM3 Arrived on site to test unit for start button not working. Test unit and found bad console. Test unit after replacing console and unit test good job complete.
Near Pflugerville, TX 78660
Paul
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the harness disconnected from the icemaker. I connected the harness and the icemaker immediately went into a harvest and filled with water. Call complete.
Near Austin, TX 78741
Luis
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for freezing in fresh food. At time of visit checked water temp found temp reading 38° power cycled unit no odd noise. Called tech support per tech support increased freezer temp 2°.
Near Harker Heights, TX 76548
Al
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived back to the residence to reposition the fill tube in the freezer ice maker.Reassembled the unit and the unit began operating as designed Job complete
Near Austin, TX 78732
Andy
Job Details: 09/11/2019
COOKTOP JENN-AIR JGCP648ADP Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Lakeway, TX 78734
Andy
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for refrigerator ice maker not working. Tested and inspected unit and found broken wire harness at door. Door will need to be replaced. Door is super sized shipping, authorization is needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10651576 (FREEZER DOOR ) and 1 SEENOTE (SUPER SIZE SHIPPING ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Belton, TX 76513
Al
Job Details: 09/11/2019
RANGE WHIRLPOOL WEE750H0HV1 Arrived to install previously ordered part.Removed and replaced the UI.Tested unit and unit tested as designed.Job complete
Near Austin, TX 78749
Leonardo
Job Details: 09/11/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for light not turning off. Test unit and found bad board. Replaced control board test unit and unit test good light turning on and off
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/11/2019
VENTHOOD WHIRLPOOL KXU8036YSS1 Arrived on site to test unit for fan not working. Test unit and found bad blower. Replaced blower fan test unit and unit test good job complete.
Near Austin, TX 78702
Leonardo
Job Details: 09/11/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replaced cord. Replaced cord test unit and unit test good job complete. All burners working and oven igniting.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/11/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for customer complaint of noise issue, found F7e9 error code in diagnostic mode, called techline, they want us to replace clutch, and gearcase. Ordering parts. ; ordrng 1 W10817398 (clutch)"
Near Salado, TX 76571
Arthur B.
Job Details: 09/11/2019
COOKTOP KITCHENAID KCES956HBL00 Arrived onsite for customer complaint of cooktop DOA after power outage. Called WPL Techline Sterling SR#7725832447
Near Bastrop, TX 78602
Cliff
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not starting. Tested unit and found failed lid lock assembly. Replaced lid lock assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78701
Wesley
Job Details: 09/11/2019
DRYER WHIRLPOOL WED97HEXW0 Arrived on site and found unit operating with wheel squeal. Unit is now operating as designed.
Near Austin, TX 78738
Brandon
Job Details: 09/11/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of water dripping into tub when not in use, found faulty water valve/housing. I replaced housing, unit tested good."
Near Austin, TX 78701
Wesley
Job Details: 09/11/2019
DRYER WHIRLPOOL WED97HEXW0 Arrived on site and found unit operating with wheel squeal.Unit is now operating as designed.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/11/2019
DRYER WHIRLPOOL WED9200SQ0 Arrived on site to hook up vent for customer. Move dryer forward and resecure vent hose to dryer. Clean inside dryer for customer. Venting and dryer are both clean.
Near Driftwood, TX 78619
Brandon
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of unit not dispensing ice, found ice bin needs replacing, ordering ice bin to ship to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 STCW11097357"
Near Leander, TX 78641
Lou
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator valve. Upon further inspection, the customer advised that the unit ice maker had a sheet of ice under it after the builder installed the unit. I tested temps in the FC=10 degrees and the RC=35 degrees on a setting of 33. I advised the customer that 33 degrees is too low and items will start freezing in the fresh foods section. I set the temps back to factory settings 0/38. I removed the ice bin and find a sheet of ice at the ack of the ice maker housing. Also found a block of ice in the fill tube chute. Removed all ice and installed the ice maker back into the housing and tested. The ice maker operated as designed with no leaks. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78757
Luis
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no cool. Removed compressor cover found dye leaking from discharge tube weld joint entering compressor. Repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good no traces in evaporator compartment unit cooling down correctly"
Near Driftwood, TX 78619
Brandon
Job Details: 09/11/2019
REFRIGERATOR LG LFX25976ST "Arrived on site for customer complaint of erif code and unit making noise and not making ice, found ice fan motor failed and defrost sensor needed. Need to do some parts research for ice fan motor. ; ordrng 1 6615JB2005N (DEFROST SENSOR) and 1 CNOTE (PART RESEARCH ICE FAN MOTOR)"
Near Manor, TX 78653
Joseph C.
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “door won’t stay where you open it” complaint. Per my previous diagnosis, removed and replaced friction pads. Unit checks good. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 09/11/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for “no power” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78702
Leonardo
Job Details: 09/11/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ01 Arrived on site to test unit for blank display. Reset unit test unit and unit test good unit working as designed after reset. Job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite to install new control and drain pump to top load washer from my prior visit’s diagnosis. Removed and replaced both parts,reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Ordering control and panel per failure to replace. On previous visits. Unit unplugged. ; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (CONTROL)
Near Pflugerville, TX 78660
Wesley
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site and found fill spout frozen for icemaker preventing production. Thawed. Unit is now operating as designed.
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/11/2019
REFRIGERATOR LG LFXS30726S/02 Arrived on site for A no cool condition. Unit was unplugged when we arrived. Plug unit in and unit started up. However the compressor was only pulling 4/10 of an amp and it should’ve been twice that. Customer will let unit run and I will call her back this evening. No water is hooked up to this unit.
Near Austin, TX 78702
Leonardo
Job Details: 09/11/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to install screws. Installed all screws test unit and unit test good job complete.
Near Meadowlakes, TX 78654
Jonathan S
Job Details: 09/11/2019
REFRIGERATOR GE GYE22HSKHSS Arrived on site for refrigerator evaporator fan making intermittently noises. Customer stated that when failure occurs the noise will only last 30 seconds or so and does not reoccur often. Inspected unit and door seal. Found minor frost buildup in FC and FC door sealing at time of service. Checked services bulletins for that model that would create failure. Performed diagnostics mode and checked fault history and found none. Spoke with customer on humidity and possible causing to frost up on fan. Shown customer what to check if noise does occur. All tested good at time of service. No water leaks present.
Near Lakeway, TX 78734
Andy
Job Details: 09/11/2019
RANGE KITCHENAID KSIB900ESS2 "Arrived on site new range not working properly/Same issue as previously unit. Tested voltage at outlet and found 247 volts between L1 and L2, found 221 volts at L1 to ground and 22 volts from L2 to ground. Called tech line and spoke with Rick (SR# 7725833751) Made aware of issue and what was found. Was instructed that it is a voltage issue and to have customer have electrician come out and fix voltage at house. Did as instructed. No repairs are to be done at this time."