"Arrived on site to replace failed blower motor, after replacing, unit tested good.

Arrived on site for microwave light underneath not working. Tested and inspected unit and found failed control. Ordering needed part. Office to schedule return trip.; ordrng 1 W11342846 (Control) and 1 W11333816 (UI) and 1 W10210871 (Lamp housing) and 2 8206232A (Bulb)s and 1 Seenote (Office to schedule)

Arrived onsite to install previously diagnosed parts and continue diagnostics. I found the water line in the FC door was frozen up and I was not able to defrost it with my steamer. I confirmed water going to the door but none coming up and through. I explained that the FC door is likely creating a void on the insulation due to time and age of the unit and would need a new door for repair.

"Arrived on site for customer complaint of flames being to high even on low, I adjusted all 5 burner valves, unit tested good."

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will order new sump and motor office to reschedule. ; ordrng 1 WPW10455261 (Sump and motor) and 1 W10871196 (Kick plate)

Arrived onsite for unit having a broken water valve. Replaced water valve. Could not test as unit was not originally hooked up to water to test. Let customer know. They said it was ok. No issues at this time. Job complete

"Arrived on site and inspected dishwasher and found saved error code F9E4, Run a diagnostic cycle and lower spray arm is not moving. Will need a lower spray arm to correct issue. I feel it is still not moving once replaced wash motor and control board may need to be replaced.; ordrng 1 W10860176 (Lower spray arm)"

"Arrived onsite for unit leaking. Looked at the bellow and saw a lot of tears in the bellow. Replaced bellow. Also customer said that quick cycle will kit work. Tested unit. Quick cycle did work, however no hot water is hooked up, customer will need to look at hot water from the wall. No leaks at this time. Job complete"

Arrived on site to diagnose a wine cooler that is not cooling. Found control shortedand it will need to be replaced to complete repairs. Office to set return appointment. ; saved tckt

"Arrived on site and inspected oven heating issues.Confirmed the complaint and found all burners work, but not the oven.Customer advised she had a parts concession from Whirlpool, but after calling office, JA advised the number was simply a dispatch reference number.I found the main harness was burned at the terminal block causing the malfunction.Ordering main harnessNeeds more work .; ordrng 1 W11458879 (Main Harness)"

Arrived onsite for the refrigerator ice maker not working and water dispenser not working and there is nosies. During testing found that the water line was crimped causing the issue and found that the ice maker water line was not connected. Connected ice maker water line and un crimped the water line. And water dispenser is working properly. Tested ice maker and its not cycling. Its is getting the proper voltage to it . Will need to be replaced. Found that the noise was coming from the damper control. Replaced the damper control and noise is gone. Ordering the ice maker and office to schedule ; ordrng 1 D7824706Q (Ice maker)

Damaged fresh food door need to order new fresh food door and nameplate ; ordrng 1 LW10912110 (Fresh food door) and 1 W11223753 (Nameplate)

Arrived onsite for dishwasher making noise. Upon inspection found unit making humming sound during the wash cycle. It?s intermittent and last for a couple seconds at a time. Did find lower spray arm clogged with debris. Was able to remove some but not all. Customer says noise has actually lessened. Could be an issue with uneven spray arm or potential pump and motor issue. Customer will wait on repair for now being that the dishwasher is still functioning.

Arrived on site for oven not heating properly. I inspected the u it and work area. I spoke to the customer and she stated occasionally it will have a flame coming out of the broil burner by the fitting. I inspected the fitting and burner. I found the burn misaligned and the fitting mishaped. I inspected the bottom metal of the oven and found it warped and causing uneven heating in the oven. I am ordering the fitting bottom oven and returning with the broil burner. He office will reschedule when we have an eta on the parts.; ordrng 1 W10592836 (Broiler fitting) and 1 WP3195097 (Bottom oven)

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found the breaker tripped. Attempted to turn the breaker on and it instantly tripped again. I pulled the unit out and unplugged the unit and tried the breaker again and this time it stayed on. I removed the ignitor control cover and found the neutral wire had gotten caught in between the cover and the chassis and damaged. I spliced the wire and using a wire nut, I mended the harness and retested and unit is operating as designed. Using my liquid gas leak detector, I tested all gas line connections to the unit and found no leaks. No gas leaks detected during service, job completed."

Arrived on job for complaints of upper rack falling. Found the track damaged on both sides. Replaced tracks and test. No leaks detected at time of service

"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good."

Arrived on site to install parts previous tech ordered. Replaced user interface power cycled unit ran diagnostics all test passed.

"Arrived on site to inspect fridge for issues with door and cooling, upon inspection found the lower evap fan running, upper evap was a large block of ice, customer must defrost to replaced thermistor per Techline. Sr # 7730377921 with Andy, ordering cover. Found the floor very unleveled and causing door issues. Pictures attached. Office to reschedule; ordrng 1 W11327988 (COVER)"

Arrived on site to test unit for not washing. Found metal collar on slider came unattached on plastic. Applied super glue so customer can use unit mean while. Needing new slider to fix issue. Office to reschedule. ; ordrng 1 W10734521 (slider)

"Arrived on site to inspect washer for not operating, upon inspection found the control board shorted causing a drain cycle at all times, replaced control and found the provided part was not correct. Ordering correct control. Office to reschedule ; ordrng 1 W11116592 (CONTROL )"

"Arrived on site to install previously diagnosed parts. Removed gear case, cam, and belt. Installed new gear case, cam, and belt. Ran calibration and then an auto diagnostics. Washer filled, agitated, spun, and drained as designed. No leaks detected. Job completed."

Arrived on site for a refrigerator compartment losing cool and frosting up at evap area. Upon arrival the customer stated he has defrosted the unit several times already and it keeps frosting in the RC very fast and the FC is cooling fine. I tested the temps in the FC and found it at 0?F and the RC at 47?F when set at 37?F. I found the RC evap are frosted up. I found no issue or leak in door seal. I went to steam out the frost to find it was a solid block of ice. I could not steam it enough to get the evap cover off without damaging the evap itself. I advised the customer they will need to thaw out the unit for 48 hours before we can service it.Ordering UI and control if they become available to send with. ; ordrng 1 W11509096 (UI) and 1 W11172798 (Control)

"Arrived on site to install previously diagnosed and ordered part. Due to the unit lid plastic breaking in the left upper corner and the unit not operating correctly with the lid in this condition, I removed and replaced the lid and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for refrigerator freezing on left side. Upon arrival found unit damper door would not close causing unit to freeze up. Job Completed.

Arrived onsite for dryer tripping breaker as soon as it was plugged in. Upon arrival inspected unit wiring at block and control. All looked good. Tested voltage at wall and found 124 vac at L1 and 124 vac at L2 however when testing across L1and L2 recorded no voltage. Suspected issues at outlet. Customer needs an electrician to resolve the issue. Job complete

"Arrived on site to replace sump and motor per previous tech. Installed sump and motor, tested unit, unit works good. No leaks detected. Job complete."

"Arrived onsite for unit Not starting once again. Looked at unit and saw that water had filled the tub up all the way with water. Replaced control once again. After replacement of the control, put unit in drain and spin, the unit would not start. Put the unit in diagnostics and whe trying to put the drain motor on manually the control board arced and sparked. Called Techline, suggested that the water valve may have stayed open and some how blew the board. Suggested to replace Control, water valve, drain pump. All at once. Got Sr#7730376539. Office to reschedule. ; ordrng 1 REQUEST (2MAN) and 1 W11481725 (CONTROL)"

"Arrived on site for a dishwasher receiving an F8E4 error code. I put the unit into diagnostics mode and found stored error codes F8E4 for float switch open, FAE2 for vent wax motor electrical problem, and F9E1 for no drain. I cleared the stored error codes. I ran a test cycle on the unit and the unit filled, unit washed and diverter clicked, the dispenser opened, it heated, and drained as designed. It ran through the test cycle fine and did not generate any error codes. The error codes were cleared from the machine. I ran a diagnostics cycle again to test the unit and it again ran through as designed. I then began a test cycle to see if it would throw the error code after the fill and it did not. I called techline and spoke with Leon and received SR# 7730375650. He advised checking the drip tray and I found some water build up in it. I observed a slow drip from the rubber tube on the left hand side. I found the unit unleveled and leaning to forward. I also found excess soap in the unit and advised the customer that this could cause this as well. I leveled the unit and cleaned out the water. I tested the unit one more time in diagnostics. The unit is now working as designed. Call complete."

Arrived on site for dishwasher not cleaning properly. Tested and inspected unit and found issues with dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

"Arrived onsite for failed cooktop knob. Upon inspection found knob failed internally. Replaced knob, tested unit and unit is functioning properly."

Arrived on site to test unit for unit not turning back on after preheat. Test unit and found bottom pans hitting igniter. Test unit and unit test good job complete.

"Arrived on site for ice issues. Ice had off smell,tasted ice cube ice has bad taste and odor,tested tap water good,replaced icemaker"

"Arrived on site for a dishwasher not washing or dissolving the soap. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F6E4 for float switch open, and F7E1 for no heat. I ran a test cycle in diagnostics and found the valve initiating and filling the unit, the wash motor not running, the dispenser opened, the diverter clicking, the heater turned on, and the unit drained at the end. The diagnostics cycle threw F4E3 at the end. I gained access to the motor and checked voltage while running another test cycle. I found the control sending no voltage to the motor. I checked voltage at the wall and control and found proper voltage. This indicates a bad control. I replaced the control and tested the unit again. The wash motor still did not start. We will also need to replace the sump and motor assembly. Reordering the control in case of faulty control. Office to reschedule.; ordrng 1 W11305296 (Control) and 1 W11087376 (Sump and Motor)"

Arrived on job for complaints of not cleaning and soap dispenser not working. Found dispenser working but sump and motor not . Will need sump and motor to complete. ; ordrng 1 W10917114 (pump&motor)

"Arrived on site and inspected front left burner now coming on.Confirmed the complaint and found the switch needed will have to be ordered.Customers husband advised after I diagnosed the unit, the front right burner cycles on, then off quickly.Im ordering the element (expart) and ideal infinite switch for the front left burner and will return with all other parts.Office to schedule return services due to part availability.Needs more work.; ordrng 1 WPW10434452 (Left Front Infinite switch dual burner (blue)) and 1 W11517959 (Left front serface element)"

"Arrived on site for customer complaint of unit making a noise, found unit tested good at time of service, informed customer it could have been something caught between drum and bulkhead, could have been idler or roller, but no way to know for sure since the noise was not present during time of service.

Arrived onsite for dishwasher not filling with water. Upon inspection I found 2 stored codes F4E3 and F7E1. I found that in diagnostics the unit would fill with water and wash briefly then stop and only the diverter would hum and click. I confirmed the heater had correct amp draw and was heating as designed. I am ordering a sump and motor for repair due to the motor fault error and symptoms presented. Returning with control just Incase. Office to R/S due to part availability. ; ordrng 1 W11085683 (Sump and motor)

Arrived onsite for refrigerator ice maker not making ice. Upon arrival found unit ice maker motor was weak. Unit had good water coming to ice maker. Also found condenser coils dusty. Cleaned condenser coils. Unit is now operating as designed.

"Arrived on site and inspected French door refrigerator with water leaking from filter head.Confirmed the customer purchased an OEM approved filter.Removed and replaced the valve and filter head.Customers water pressure from the wall is extremely high, so after the repair I only turned the valve on 1/4 of the way to prevent any further issues.Unit now working properly.Customer email confirmed.Job complete"

Arrived on site for cooktop discoloring. I inspected the unit and work area. I found the cooktop burners rusting. I am ordering all 5 burners to complete the repair. I spoke to the customer about the proper way to clean and maintain the unit. The office will reschedule when we have an eta on the parts.; ordrng 1 W10836409 (Center burner) and 2 WP8286815 (Lf rf burner)s and 1 WP8286813 (Lf burner) and 1 WP8286814 (RR burner)

"Arrived on site for washer not agitating. I inspected the unit and work area. I found fault codes f0e5 off balance, f0e2 over suds condition, f7e7 motor not able to reach rpm. I found the wash plate wobbly and not attached. I removed the wash plate and found the splines on the plate and gearcase are rounded off.wash plate, and splutch. The office will reschedule when we have an eta on the parts.; ordrng 1 W10902814 (Washplate)"

Arrived onsite for previously diagnosed parts. Upon arrival found new control was defective and would not program. Ordering new control as well as found UI pieces just in case. Office to reschedule. ; ordrng 1 W11221359 (UI) and 1 W10890094 (HV control)

"Arrived on site for dryer not drying clothes. I inspected the unit and work area. I tested the unit and work area. I found the heating element coming on. I gained access to the thermal fuse, and thermostat. I found the thermostat out of range. I replaced the thermostat. I inspected the blower wheel and found not obstructions. I reassembled the unit and did a vent test. I found the exterior vent cause an air flow restriction. I recommended having vent wizard come out to clean the exterior dryer vent. Job complete."

"Arrived on site to replace failed blower and motor, after replacing parts unit tested good."

"Arrived onsite for unit led off and beeping. Upon arrival found unit was cooling as designed, unit UI was misreading doors switches and miscommunicating amongst board. Unit is cooling as designed and valve is operating correctly letting water go from control just not during normal use. Inspected meat drawer wiring and found it operating as designed no damage to it. Ordering unit UI. Office to reschedule.; ordrng 1 W11330971 (UI)"

"Arrived on site to inspect dishwasher upper rack issues. Upon further inspection, I found the left rack adjuster wheels broken.I removed and replaced the adjusters kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for defective evaporator fan motor. Replaced fan motor cleared frozen dream check water flow through drain good powered unit on fan motor running correctly

"Arrived on site and inspected washer and found hinge is broken, after replacing door hinge washer is now operating properly, job complete"

Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

Arrived onsite for the washer not draining. During testing found that the drain pump was no good. Replaced drain pump and washer tested good and its draining.

"Arrived on site to install previously diagnosed parts to resolve no drain / ice issue. Removed and replaced evap cover and drip tray. Ran long steam on the drain to remove any lingering ice. Feeling inside the drain I was able to feel that there may be a choke point or foam clog that may also be contributing to issue. Repair complete, verified drain is clear where accessible."

"Arrived on site for water leaking worries. Customer tested dispenser no leaks on floor,checked freezer compartment no water on floor,ice in icemaker mold,tested optics passed,no signs of water leaking behind unit."

Arrived on site to diagnose ice not dispensing. On arrival couldnt hear motor moving. Reseated connector and could now hear motor hum. Ice was clumped in the bucket due to the ice door coming off its mounting tab. Snapped ice door back into place and emptied ice bucket. Retested and all is working as designed.

Arrived on job for complaints of tub not setting properly. Found the left rear support not attached properly. The support not attached at the tub. Leaned unit back and was able to reattach the support. Ran a short cycle and no leaks detected.

Arrived on site for range oven door closing issues and burner not working. Tested and inspected unit and found failed hinges and burner element. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Arrived onsite for ice maker not making ice. Upon arrival found unit was operating as designed in diagnostics. But unit wasnt getting enough water PSI. Informed customer and showed installation guide. Job Completed.

"Arrived on site for customer complaint of unit not heating properly, found unit was about 5-10 degrees hotter after about 30-45 minutes of heating at 350. We calibrated oven temperature down by 5 degrees and I showed customer how to do that from the UI console. Tested good.

"Arrived on site to test unit for not producing ice. Found ice maker fingers were frozen stuck preventing ice maker from cycling. Removed obstruction, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site to replace previously ordered parts for oven. Replaced control panel and tested unit. All is working properly at this time.

"Arrived on site and inspected dryer and found moisture sensor has broken off. Replaced moisture sensor and also found vent hose is not attached. Vent hose will need to be replaced and correct clamps used instead of tape used by installers, job complete"

Arrived onsite for unit oven needing calibration. Upon arrival found during heat test. Unit is operating as designed. Job Completed.

Arrived on site to test unit for unit damaged. Test unit and found tub had a cracked on right top side. Will order new tub office to reschedule 2 hour job ; ordrng 1 W11513977 (Tub) and 1 2hourjob (2 hour job)

"Arrived on site for cooling complaint and water dispenser issues. Found ice build up on bottom of fresh food evaporator,ran diagnostics evap thermistor reading -14 and cover thermistor reading 55 ran diagnostics ran test 90 for fresh food heater found compressor still running and heater not powering. Tested water dispenser found water paddle sticking causing water to over flow,removed ui and tension in dispenser area and same issue. Ordering a main control,heater and coveralls ordering dispenser parts. ; ordrng 1 W11450890 (Control) and 1 W11291124 (Heater) and 1 W11395641 (Cover evap) and 1 W11048097 (Ice door) and 1 W10672578 (Spring) and 1 W11087492 (Switch) and 1 W10792148 (Water paddle)"

Arrived onsite for washer not operating. Upon arrival put unit in diagnostics and found No/long fill error code. Ran test cycle and found failed valve. Will need to order and replace valve. Unit seems to complete the rest of the test cycle. Bringing back prescreened parts just in case. Office to reschedule ; ordrng 1 W11038689 (valve)

Arrived onsite for washer not spinning or draining. Upon inspection I found that when trying to spin the unit would hum then smell like burning plastic. I lifted the unit and inspected the belt and pulley system. I found the drain pump pulley was scratchy and would not spin freely as designed. I recommended replacing the pump for repair.

Arrived on site to diagnose a refrigerator that is dispensing water when ice paddle is pressed. Paddles will need to be replaced to complete repairs. ; ordrng 1 WPW10346924 (Paddles)

"Arrived onsite for unit no cool. Upon arrival found unit fans running. Found unit compressor not running. Unit inverter appears damaged. Checked polarity at wall found unit has correct polarity and voltage. Checked in yer found unit had voltage, was not sending voltage to compressor and dc voltage coming out to main control was not present. Ohmed our compressor found it was reading around 12 ohms on each putting it at twice the required read. Ordering unit sealed system, inverter and main control. Office to reschedule upon receiving parts.; ordrng 1 W11087200 (Inverter box) and 1 W10832994 (Compressor) and 1 WPW10608485 (Fc evap) and 1 W11116006 (Rc evap) and 1 W11457241 (Drain pan) and 1 W10811365 (Control)"

"Arrived on site for cooktop taking to long to ignite. Upon arrival customer stated that the unit when sitting idle for roughly an hour it will not ignite very well, but once you get it going it is fine. The customer allowed it to sit idle before arriving and I was able to test this. It took around 15 seconds to spark and I could not smell gas during this time. This indicates a bad regulator. The customer also had another company that replaced the spark module prior to our service and clean all burner heads. I found the spark modules sparking correctly and not grounding. Ordering the regulator and office will need to reschedule to install. ; ordrng 1 W11170853 (Regulator)"

"Arrived on site for COMPLAINTNOTE:BUZZING SOUND WHEN IT STARTS TO HEAT UP, IT SEEMS SOMETHING ITS GOING ON WITH THE DRUM. Found drum felt was not seated properly. Removed drum and reinstalled making sure felt seated properly. Dryer is no longer making the noise. Dryer heating as designed. Job completed."

Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found control glitching. Reset unit and tested and all operations are normal. No water leaks present at time of service.

"Arrived on site and inspected washer and found bellow drain ports are clogged, after clearing them washer will drain properly

"Arrived on site to inspect washer not spinning. Upon further inspection, I find the actuator had come separated from the cam and not shifting the unit into spin mode. I removed and replaced the actuator and tested the unit in diagnostics and it is operating as designed. I tested the actuator in manual test mode and it continued to operate as designed. No water leaks observed during service, job completed. I explained to the customer the issue of the unit and the repair completed."

"Arrived on site for no water,ice and broken ice bin. Found broken flap on ice container,replaced container,tested water dispenser no water can hear valve energized,removed filter,dumped water from filter,reinstalled filter can hear water entering filter and stops. Replaced filter head same issue,diagnosed customer will need to install a new filter"

Arrived on site for refrigerator leaking from tube at top of refrigerator. Inspected unit and found failed tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Arrived on site to test unit for burners not working. Test unit and found melted terminal black and red wire. Will order new main harness advised customer they will need to buy a new power cord. ; ordrng 1 W11458883 (Main harness)

"Arrived on site to inspect fridge for a busted light, upon inspection found the back light in fridge out, replaced module and tested. Complete"

Arrived onsite for refrigerator temperature resetting. Customer adjusted temp but unit resets temperature and starts freezing food in RC. Replaced control and left adjusted at 38 in RC and 0 in FC. Job complete

Arrived on site to diagnose an oven that is not responding to user input. Replaced panel and all is working properly at this time.

Arrived on site to test unit for unit leaking. Test unit and found all hoses are damaged and sump and motor.

Arrived on site to test unit for all igniters sparking at the same time. Test unit and found all burner working correctly and igniter spark no matter what burners you turn on.

"Arrived on site to test unit for no ice production. Found ice maker fingers frozen in place preventing ice maker from cycling. Customer states it has never made ice since day of purchase. Removed obstruction, cycled ice maker, ice maker operated as designed. No issues with filling. No leaks detected. Job complete."

Arrived on site for washer not operating. Tested and inspected unit and found failed control. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11419215 (Control) and 1 Seenote (Office to schedule)

"Arrived onsite for door not opening up correctly. Maintenance said that the right hinge was bad. Looked at hinge, and right hinge was bent. Ordered part. Office to reschedule.; ordrng 1 WPW10299224 (hinge-door)"

Arrived on site to install previously diagnosed parts. . Ordering needed parts. Office to schedule return trip.; ordrng 1 WPW10769076 (Pantry control) and 1 W11170612 (Harness) and 1 W10873946 (Gasket) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)

Arrived on site to diagnose a dishwasher that is not filling with water. Found faulty inlet valve. It will need to be replaced to complete repairs. .; ordrng 1 W11434044 (Valve)

Arrived onsite for the refrigerator making a noise. Replaced the diffuser and noise is gone. Refrigerator working to specs. Complete

Arrived onsite for the washer not working properly. Could not put the washer in diagnostics and I tried to run a normal cycle and it would not start a cycle. Unplugged the washer and tried to reset and issue was not resolved. Will need to replace encoder and control board. Ordering parts and office to schedule ; ordrng 1 W11414312 (UI harness) and 1 W11419692 (Control board) and 1 W11374900 (Encoder)

"Arrived on site for customer complaint of unit not draining, found recently installed, and the disposal plug was still in place, I removed the plug, unit tested good."

"Arrived onsite for unit not making ice. Looked at ice maker. Saw that the tube has water frozen in it, blocking the water from filling the tray. Removed ice from fill tube. Tested ice maker. Ice maker started working and called for water and filled. No issues at this time. Job complete"

Arrived onsite for unit not agitating. Tested unit. Unit not agitating. Looked under the unit. Replaced actuator. No issues at this time. Job complete

"Arrived onsite for unit not filling with water or spinning. Tested unit unit would not allow water to enter. Upon further inspection found that the latch was no good. Replaced latch. Tested unit. Unit locked, filled with water and started agitating. No leaks at this time. Job complete"

"Arrived on site for loud noise. Found loud noise from diffuser motor,replaced defective diffuser assembly powered unit on noise no longer present."

"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to replace belt and drive pulley from previous diagnosis. Replaced parts, tested unit, noise is no longer present. No leaks detected. Job complete."

"Arrived on site to insect refrigerator noises. Upon further inspection, the customer advised that the unit makes a loud bag in noise when the compressor turns off and the unit is leaking water from somewhere. I removed the back cover and inspected the compressor and found it hot and the condenser coils were dirty. When I unplugged the unit, the compressor shook vigorously and made the loud rattling noise which was the piston inside which is an indicator that the compressor is going bad. Also, I found the drain tube comp,steely clogged. I removed and drain tube and cleaned it out and reinstalled it. I found ice in the bottom the FC section due to the drain being clogged and when the evaporator defrosted the water had nowhere to go. Cleaned up the ice and water and advised the curstomer of my findings. They advised that the ice maker isnt working. I found that the dispenser door was broken and allowing warm air up into the ice maker area and it not harvesting. I tested the ice maker and found it not operating as designed. I am ordering the compressor, hv drier, access valve, all dispenser parts including the trim, CNOTE-3 HOUR JOB, CNOTE-AUTHORIZATION. No water leaks observed at the end of service, office to schedule return service.; ordrng 1 WR62X10055 (Dispenser solenoid) and 1 WR17X11170 (Housing shield) and 1 WR17X11653 (Dispenser door flap) and 1 WR02X10585 (Door spring) and 1 WR17X10706 (Crank door recess) and 1 WR17X11267 (Ice dispenser lever) and 1 WR23X10783 (Dispenser switch) and 1 WR49X10233 (Torsion spring) and 1 WR38X10237 (Dispenser trim) and 1 WR87X20798 (Compressor kit) and 1 W10913906 (Coupler) and 1 WPW10143759 (UV drier) and 1 CNOTE (3 HR job) and 1 CNOTE (AUTHORIZATION)"

Arrived on site and inspected dishwasher and found heating element is physically damaged but is still working. Also found dishwasher is tripping GFI a few minutes into the diagnostic cycle. Amp meter is reading 6.3 when it trips. Customer provided a long enough extension cord to connect to a non-GFI outlet. Dishwasher Will now complete a diagnostic cycle without tripping regular breaker. Customer will confirm this later with a normal cycle. GFI may need to be switched to a normal outlet.

Arrived onsite for refrigerator not dispensing ice. Upon inspection found auger motor non responsive. Replaced motor and shaft. Tested unit and unit is functioning properly. Job complete