Arrived on site for electric dryer WED5100HC2 to install previously diagnosed parts. Removed and replaced drum w10545923. Then reinstalled front bulkhead and top. Ran dryer; no thumping noises observed. Customer approved the sound and operation. Job complete.

Arrived on site for unit not starting. Upon arrival customer stated unit power off and locked itself. Now lock mechanism will not work. Proceeded to check error codes and found F5E3 code. Cleared code. Proceeded to replace W11670519 lid lock and W11513250 strike. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived on site for a dishwasher WDF770SAFZ0 leaking. Customer stated that the unit works but sometimes it will leak by the door and not dissolve the pods. Couldnt replicate the issue. The lower arm is mechanical and possibly getting stuck and causing the issue. Also has a no heat error. Im ordering a non mechanical WPW10491331 lower sprayarm and will also bring the heater back. No leaks detected while on site. ; ordrng 1 WPW10491331 (Lower sprayarm)

Arrived on site to install previously diagnosed and ordered parts. Due to the UI missing digits, I removed and replaced the control kit (UI/HV control) and tested the unit. The unit is operating as designed and the ice maker is operating as designed as well. No water leaks observed during service, job completed. W10789393

Arrived on site for concerns of frequency noise and operation noise. Customer stated he checks noise with a decibel meter and reads between 30 and 55 power cycled unit compressor and fans running ning normal operating sound of unit,checked decibel reading around 26-30 unit operating as designed and no functional issues.

WTW5010LW0 Arrived on site for a washer not draining the water. On arrival, I verified a lose wire on the drain pump connection. I repaired calibrated then tested product is working as its designed no water leaks visible from the main water supply no parts used.

Arrived on site for a refrigerator model MRSF6636RZ00 that is not dispensing ice. Inspected unit and work area. The customer stated that whenever they tried to dispense ice that it will open the door flap for the ice chute, but the motor wont turn on. I tested the unit and confirmed the customers complaint. I checked the door switch and tested the ice dispenser while holding the door switch. I found ice begin to dispense. I checked the contact with the switch and the door and found little connection. I adjusted the inner door cover to make a better connection with the door switch and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete. No parts were installed.

Arrived on site to diagnose dryer spraying water out of the door when set to steam dry. Tested the unit and confirmed water was leaking from the front during the steam cycle. Inspected the steam nozzle and found it was spraying outward toward the door instead of properly dispersing inside the drum. Contacted tech support and performed diagnostic testing with them. Per tech support instructions, attempted to tighten and adjust the steam nozzle. After adjustment, ran another test cycle; however, the unit continued to spray water out of the door. Per tech support recommendation, the steam nozzle is defective and will need to be replaced. Ordering new nozzle. Office to reschedule for return visit and installation once part arrives. Case#22886057; ordrng 1 W11230609 (Nozzle)

Arrived onsite for washer WTW4816FW3 not responding. Found control not powering on. Supply voltage is 120vac. Water was present in tub. Checked drain pump and read 19ohms. Checked thru harness and was good. All checks good other than control. Replaced control W11603810. Powered unit and drained tub. Calibrated and tested. Unit is now functioning properly. Job complete.

Arrived on site to diagnose oven displaying error codes. Powered on and tested the unit, confirming error codes related to the display/control interface. Upon further inspection, found the console keypad to be unresponsive and shorted, preventing proper communication with the control board. Removed and replaced the faulty console assembly. Reassembled the unit and performed operational testing on both upper and lower ovens. Verified that all functions responded correctly and both ovens preheated to set temperatures without any issues. Unit is now operating as designed. Job complete.

Arrived on site for a washer WTW6157PB0 leaking. Inspected the pump and hose. Found the inner hose wasnt seated properly causing the leak. I seated the hose and ran two full factory cycles without any leaks. Unit is operating as designed.

Arrived on site to install new trim on cooktop JGCP436HM00. Replaced R/L side trimmed pieces, and rear with new W11339740, W11339741, W11355760. Reinstalled unit and confirmed no damage to replacement parts.

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the FC fan and the RC fan and the main control. I tested the unit and found that it is operating as designed no water leaks observed during service. W11575358 W11087438 WPW10675033

Electric dryer model LEQ9858PW1. Customer stated the dryer was taking too long to dry clothes, an issue from before this visit. She stated that we were here to clean the vent from wall to roof cleaned and expected us to do that. I advised her that is not a service we provide; we handle repairs.Verified restriction: Removed lint trap, which was difficult to pull out and push in. Removed back panel and heat flue to check for blockage from lint. Found significant lint and debris but no blockage. Cleaned out lint and debris from heat flue, reinstalled back panel. Checked vent hose; it was clear.Advised customer to contact her home warranty to arrange vent cleaning with a specialist company. Dryer is working as intended.

I arrived on site for dishwasher, needing new motor and pump assembly. On arrival installed, the W116665769 then tested unit and vand no leaks and dishwasher working as designed call complete.

Arrivedmonsite for noise concern. Identified in cuetomer video, sealed system chortle. Audible refrigerant movement in tube occasionally. Unable to recreate onsite. Explained noise to customer. Explained design. Advised on use and care. No parts. No repair recommendations at this time. Nomwater hookups.

Arrived on site to diagnose dryer making squeaking noises during operation and door not closing properly. Began by testing unit and inspecting door operation. Found the dryer door hinges to be overextended and misaligned, preventing the door from fully closing and properly engaging the door switch. This condition is causing the unit to stop intermittently during cycles. Continued diagnosis of noise concern by running the dryer and confirmed a high-pitched squeaking sound coming from internal moving components. Determined the noise is originating from worn support rollers and the idler pulley, indicating normal wear and tear of the drum support system. Advised customer that both issues will require parts replacement. Ordering new door hinges to correct door alignment and ensure proper switch engagement, as well as recommending replacement of the pulley and drum rollers to eliminate noise and prevent further damage. Office to reschedule once parts arrive.; ordrng 2 W11551301 (Hinges)s

Arrived on site for dishwasher with broken upper rack. On arrival, I found the left and right side rail supports broken off. I reported findings to tech line Case# 22885578. Im ordering the following parts to help remount. The upper Iraq back into place. Office reschedule, once availability of parts is known W11386114 left side, w11386113 right side, W10884045 tracks(2x), W11315114 stops front(2x), W11315116 stop rear(2x).; ordrng 1 W11386114 (Left mount) and 1 w11386113 (Right mount) and 2 W10884045 (Tracks)s and 2 W11315114 (Front stops)s and 1 W11315116 (Rear stops)

Arrived on site for water collecting under bin again. Customer had to out a towel. Found the drain tube still had debris and was not cleaned right. Removed drain tube and cleared. Cleared ice. Call complete

Arrived onsite for washer not working and found very first unit was excessively large bedding that was unable to spin out. Removed articles and calibrated. Inserted single large throw blanket and ran a successful drain and spin to demonstrate. Unit is now operating as designed. No parts.

Arrived on cipher washer, making a loud noise and not completing cycles. On arrival, I found the actuator broken and cam also broken. But no gearcase, oil and the belt was intact. I replaced w 10721967 at w 11481722 and tested washer, and found it working as designed call complete

Arrived on site to replace previously diagnosed parts. Upon arrival replaced control (W11400681), console (W10861510), gearcase (W11393685), slider (W10734521), rotor (W10915701) and washplate (W10902814). Performed calibration cycle successfully followed by diagnostic cycle, verified all components are properly engaging and console input/output is responding correctly. Unit is now running as designed, no leaks detected, job complete.

Arrived on site for dryer MDE7658AYW making excessive noise when running. Ran and confirmed the noise. Traced noise to dry rotting belt, screeching rollers and tensioner pulley. Installed new rollers 12001541 x2, WP6-3700340 pulley, WP33002535 belt. Ran unit and confirmed proper operation with no further noise present. Repair completed.

Arrived on site to test unit WDT751SAPZ1 for not washing. Upon arrival entered service mode and found FAE4 (diverter cannot find position) error code stored. Cleared code and engaged a test cycle, unit filled and wash motor engaged but after a minute of operation FAE4 error code began to flash again indicating diverter failure. Replaced sump assembly (W11460945) and retested unit, verified error code no longer returns. Ran additional test cycle and confirmed all components are properly engaging. Builder not on site for signature. Unit is now running as designed, no leaks detected, job complete.

Electric double oven model WOED5030LZ01. Upon arrival, removed and replaced previously diagnosed control console w11659265. Tested all functions of the control console; they work properly. Turned on both upper and lower ovens; they started to heat as expected. Appliance is working as intended. This is a new home and is currently unoccupied.

Arrived on site for a range WFES3030RS0 tripping the breaker. Customer stated that she never uses the oven but when she does it trips the breaker. I disconnected the ground and heated to 500. Voltage at the terminal block is correct and max amp draw was 15.1 amps. I reconnected the ground and advised the customer to use the oven at least once a week to keep this from happening again. Unit is operating as designed. Called safety #22852677

Arrived on site to repair previously diagnosed issue. Installed missing screws on side of oven door. Replaced temp prob and tested allowed unit to run for 15 minutes with no issue. Unit is now functioning properly and as designed to job completed

Arrived onsite WTW4957PW0 for unit with f3e1 continuous drain symptom. Verified failure. Repaired by installing new control W11608056. Calibrated and tested. All checks good.

Arrived on site for fridge not cooling both cabinets. Upon arrival inspected unit found unit is cooling just freezing up inside the freezer and moisture inside fridge. Inspected unit found bottom door gasket not sealing properly tried to use heat gun to correct issue but still wont seal. Gap between gasket goes all the way across the bottom of door causing warm air migration inside unit causing this issue. Took photos uploaded to sd also found door handle snapped at the top. Ordering gasket and handle office to reschedule ; ordrng 1 W10249195 (Gasket) and 1 W10837029 (Handle)

Arrived on site for a range WFES3530RS0 not heating properly. Customer stated that it heats for about 20 minutes then shuts bake off but not tripping the breaker. Incoming power at the terminal block is correct. I replaced the control w11707168 and heated to 500 for 30 minutes without any issues.

Arrived on site to inspect oven model KOED530SPS00 with door damage or scratch. Upon further inspection, I found that the upper oven door had scratched on the upper right hand side. I replaced the upper oven door. The oven is now fixed and operating as designed. No one on site to sign. W11795851

Arrived onsite WRS335SDHM07 for vibration issue and was able to resolve using mastic pads 4318168 and strategic dampening to eliminate excessive thrum, both on the evaporator and the condenser. Advised customer on repair. No leaks.

WDF341PAPM1. Customer stated the dishwasher was leaking. The back left and the baseboard were wet. Completely uninstalled dishwasher and ran through first wash cycle for about six minutes; found no signs of leaking. Dishwasher drained; still no signs of leaking. Reinstalled the dishwasher and ran again for about 2-3 minutes. No signs of leaking. While dishwasher was inside a cabinet, dishwasher drained and still no signs of leaking. Dishwasher is working as intended; no signs of leaking detected time of service.

Arrived on site to test unit WRS315SDHM13 for stuck filter and freezing food in RC. Upon arrival inspected filter head and found white lever not making proper contact with the filter. Adjusted lever and filter head and tested, filter can now be removed and installed properly with no restriction. Inspected RC and found food items positioned against the back liner restricting airflow, allowing cold air to concentrate and freeze items. Advised customer to maintain at least a two inch gap along the back liner to ensure proper airflow circulation. Unit is running as designed, no leaks detected, no parts installed, job complete.

Arrived onsite for unit constantly draining. I confirmed unit drains when plugged in and a F3E1 water pressure sensor failure present. Under s code S153EB I replaced the W11607637 control and calibrated unit. Unit now operates as designed and no leaks are present. Call complete.

Arrived onsite for unit constantly draining. I confirmed unit drains when plugged in and a F3E1 water pressure sensor failure present. Under s code S153EB I replaced the W11607637 control and calibrated unit. Unit now operates as designed and no leaks are present. Call complete. Maintenance not onsite for signature.

Arrived on site for unit not starting . Upon arrival inspected unit found display lights very dime removed console and found ui board had fallen off console attached ui back on and led lights r now functioning. Ran diagnostics found f9 e1 error long drain tried running test cycle but unit able to . Found standing water inside unit drain pump is not draining. Inspected underneath and found wire harness broken. Was able to drain unit ordering wire harness set return for 3/19; ordrng 1 W11643701 (Wire harness)

Arrived on site to test unit KRMF536RPS01 for no ice production. Upon arrival customer stated ice production stopped and has not resumed. Inspected unit and found ice bin and ice mold empty. Entered service mode and found E5 (timed ice making) error code stored. Cycled power and cleared code. Placed thermocouple in the ice maker housing and FC and both measured at 15. Ran test 57 and confirmed harvest completed successfully. Ran test 46 and verified mold filled with proper water volume. Inspected condenser coil and found it heavily restricted with pet hair and dust buildup, impacting heat dissipation and causing elevated internal temperatures leading to no ice production. No mechanical failure found. Advised customer to clean condenser coil monthly to prevent recurrence. Unit is running as designed, no leaks detected, no parts installed, job complete

WTW4816FW3 Arrived on site for a washer drain pump running. On arrival, I verified the issue of long drain a failed control board. The washer fell under the service pointer to replace the control board. I replaced the control board calibrated then tested product is working as its designed no water leaks visible from the main water supply.

Arrived on site to look at model KRMF606ESS00 for customer complaint of no ice found unit had sealed system. Fc at 20 degrees or so, fc at 45 degrees, weak frost pattern on evaporator. Customer is not moving forward with sealed system repair. ; O-emld tckt

Arrived on site for a dryer WED8127LW3 making sounds. Unit is making a thumping sound. Inspected the rollers, pulley etc. No visible issues. Im ordering a W10545923 drum for the return visit. Office will need to reschedule. ; ordrng 1 W10545923 (Drum)

Dishwasher MODEL NUMBER WDT730HAMZ1. Customers stated that the dishwasher would not start. Verified that the start button was not working. Micro switch on control board had failed; removed and replaced control w11683480. Tested dishwasher and start button functions properly. Dishwasher fills, washes, and drains out. Unit is working as intended. No leaks detected at times of service.

WEG745H0LZ1. Customer stated that the oven is still not igniting properly. It will try to ignite and then shut off. Broiler works fine. Removed drip pan and tested; the igniter sparked and then sparked again, but it shorts out somewhere. Customer also stated that it will light without the drip pan, but it will not light properly when the drip pan is on. Noted that the baffle was also warped, which might be causing the shorting out. Ordering harness, and baffle. Will replace the igniter again on a return visit. NO GAS LEAKS DETECTED DURING SERVICE.; ordrng 1 W11198972 (Harness) and 1 W11775243 (Baffle)

Arrived onsite for unit which had failed to spin out a comforter. Also water was leaking into the tub slowly. Replaced the water inlet valve W11038689. Inspected base functions and calibrated unit. Found the control mounting screws were not present. Used bag screws to mount the control to the console properly. Some erratic behavior may have been caused by excessive control shaking during spin. Advised on normal off balance load detection and spin parameters. No leaks.

Arrived on site for microwave intermittently working. Upon arrival, customer stated microwave will run but at times it will not heat. This machine has a secondary switch that activates the magnetron when closed properly. Proceeded to test releasing switch first and did not heat. Engaged switch and started heating every time. Ran diagnostics and found no issues. Explained to customer the door needs to be closed semi passively in order for the secondary switch to engage. Also proceeded to tighten torx screws that hold the interlock housing to make sure the inner door will meet with the switch. Unit is functioning as designed. No parts needed

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the new control and tested. The dryer is now operating as designed. W11780106

Arrived on site to look at model WTW8127LC3 for customer complaint of error code and unit not working. Found error code f6e1. I cleared error code and ran component tests, during agitation test, unit started agitating and than the control went blank while unit was still agitating. Found issue with the control boards. Ordering controls. ; ordrng 1 W11789524 (Control) and 1 W11789522 (UI)

Arrived on site to diagnose a microwave with reported door damage. Upon inspection, found that the microwave door was physically damaged, affecting proper alignment and potentially compromising the door seal and safety interlock operation. Inspected the door assembly, including hinges, latch mechanism, and glass, and confirmed that the damage could not be repaired. Determined that full door replacement was necessary to restore safe and proper operation of the unit. Removed the damaged door and installed a new manufacturer-approved replacement door. Ensured the door was properly aligned, securely mounted, and that the latch system was engaging correctly with the interlock switches.Tested the unit by opening and closing the door multiple times to verify smooth operation and proper engagement. Ran a heating cycle with a cup of water to confirm the microwave is operating correctly and that the unit only runs when the door is fully closed. Unit is now functioning as designed. Job complete.

WTW5057LW1 Arrived on site for a washer, making nosies when spinning. On arrival, the client showed me a video of the nosies. I verified that the nosies were coming from the gearcase. I inspected the gearcase no oil leaks further inspection. I found the gearcase was missing a ring causing the nosies and causing the belt to stretch, splutch was worn out and actuator had incorrect readings. I replaced the gearcase, splutch, belt, and actuator calibrated then tested on drain and spin product works as its designed no water leaks visible from the main water supply.

Arrived on site found opening door past 90 noise will occur per service pointer installed mylar washer to arm extension assembly, reassembled unit tested door operation unit working as designed. W11171640; used 1 W11171640 (Shim) from stock

Arrived on site to install new igniter for range JDSP548HL03. Removed and installed new rear center igniter W11238756. Tested unit and confirmed proper operation with no gas leaks detected. Repair completed.

Arrived om site to diagnose refrigerator KRFF577KPS03 with filter related issues. Customer said they were unable to remove the filter easily. I tested and had no issues removing the old filter or installing the new. Advised to turn counter clockwise to remove, and clockwise to install. Found no water leaks and unit is cooling as designed. Repair completed.

Arrived on site for unit not heating. Upon arrival ran cycle and found loud humming noise and unit is not heating. Proceeded to check diode and found diode was swollen. Proceeded to replace W11256462 diode. Tested unit and now unit is functioning as designed.

Arrived onsite for refrigerator WRS315SDHM13 not cooling. Found failed control box, no power to compressor. Replaced control box W11546690. Replaced and all fans and compressor kicked on. Unit began cooling. Job complete

Arrived on site for dryer making a noise. Upon arrival office informed area i would be working in is having concrete work done around the building and is not allowing anyone in the area today. Notified office spoke with Kristen told me to reschedule call for this thursday; schdld next appmnt for 3/19 THU AM

Arrived on site for a washing machine model MVW6230HW1 that wont drain and spin. Inspected unit and work area. The customer advised they had run two loads that ended with an F5 E1 (lid switch fault) error code. She said that they tried running deain and spins, but the unit started washing clothes again. I ran the unit through diagnostics and confirmed the customers complaint, and found the stated error. I ran the unit through a diagnostic cycle and found the unit working and operating as designed. I checked the suspension and found the suspension was good. I checked the baslet and found it properly secured to the drive shaft. I did find the unit unlevel due to the flooring. I adjusted the feet to level out the washer. Due to the confirmed error, I replaced the latch assembly W11700916 and tested the unit. The unit it began to work and operate as designed. Call complete. No leaks were present during service.

Arrived on site to diagnose a range displaying an F9E0 error code, which indicates a possible miswired or electrical supply issue. Pulled the unit out to access the terminal block and performed a full voltage check. Verified proper incoming voltage at 240V, confirmed correct polarity, and ensured that the unit was wired correctly with no issues found at the power supply or connections. With proper voltage confirmed, proceeded to test the main control board. During testing, found the control board to be shorted internally, which was causing the F9E0 error code to appear despite correct incoming power. Replaced the defective control board and secured all wiring connections. Reassembled the unit and restored power. Tested the range by initiating a bake cycle. Unit ignited and preheated to 350F without any error codes returning. Monitored operation to ensure stable performance.Unit is now functioning as designed. Job complete.

Arrived on site for microwave not working. Upon arrival inspected unit tested with cup of water unit is heating and running. Tested unit multiple times and found no issue with unit at this time. Customer will monitor informed him if issue occurs again to capture video of the current issue happening. Unit is functioning properly and as designed to job completed

WTW4816FW3 Arrived on site from previous visit to install part. I installed the control board calibrated then tested product is working as its designed with no water leaks visible from main water supply.

Arrived onsite for rebuild. Rebuilt unit but found that the suspension was never ordered or sent. Unit has had rebuild done but needs a suspension for full repair. Ordering W11130362 suspension for return visit and office to RS ASAP for customer. Installed Gearcase,cam,belt,actuator,capacitor,bskt,Tub, filter,Filter screw, and washplate.; ordrng 1 W11130362 (Suspension)

Arrived on site to test unit MVW5435PW0 for not unlocking. Upon arrival customer stated lid would not unlock even after cycling power. Found F9E1 (long drain) error code flashing. Entered service mode and cleared error code, then cycled power and lid unlocked. Inspected harness and found drain pump wire broken. Repaired wire using a butt splice and secured harness. Tested unit and verified drain pump now engages properly. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete.

Arrived on site for low water pressure when dispensing. Upon arrival, confirmed very low water pressure from water dispenser. Removed filter and found correct flow. Removed filter housing casing and found no kinked lines. Reinserted filter and still same issue. Possible sediments contaminated filter before house was closed. Advised customer to contact builder to install new filter. Filters are not part of warranty item, Whirlpool considers filters an accessory. Unit is functioning as designed without filter. No parts needed. No water leaks detected at this time

Arrived on site for washer WTW4957PW0 that is running drain pump when not running cycles. Found unit falls under S153EB pointer for replacement of control. Installed new control W11608056 and tested. Verified proper operation. No water leaks observed. Call completed.

Arrived onsite WFES3030RS0 unit 2205 for oven light staying on. Tested the switch and alignment. Good. Light cycles in diagnostics. Replaced the ERC W11696067. Unit lighting is now correctly. Bad control side interaction with the door switch

Customer already had part for repair ordered and service wasnt needed

Arrived on site , replaced control . Ran calibration and diagnostics test wash . All checked normal. No water leaks detected at time of service. Job complete

Arrived on site to apartment 2008 for washer WTW4955HW3 with issue of drain pump runs continuously. Upon arrival, ran diagnostics and get error code F3-E1 pressure system fault. Need to replace control. I replaced control W11608056. Calibrated unit and test running a normal cycle. Unit is operating as designed. No leaks present. Job complete

WFW5720RR0 Arrived on site for a washer walking. On arrival, I verified that the legs on the pedestal were way off balance. I tightened the nuts on all four legs and then tested. The product is working as its designed with no parts used no water leaks visible from main water supply.

WDT531HAPM0. Customer stated the unit sounded like it was trying to start and stop multiple times before beginning a cycle. Upon diagnostics, no fault codes present; unit ran normal. Wash cycle initiated drain pump, which pulsed and drained water, then filled and pulsed before washing. Advised customer this is normal: dishwasher first drains any residual water by pulsing the pump three times to build pressure, then fills and pulses again to start the cycle. Customer now understands the process. Dishwasher working as intended. No leaks detected at times of service.

Arrived on site to inspect washer model WTW4850HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637

Arrived on site for no cool. Powered unit on compressor not powering on,checked voltage to inverter good diagnosed a defective compressor ordering a new compressor and will order an evaporator in case needed. ; ordrng 1 W11546605 (Evaporator) and 1 W11557671 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

Arrived on site for a refrigerator WRS311SDHB09 making a noise from the fan. Inspected the freezer and found a bag covering the vent at the bottom. Removed the evaporator cover and found some ice build up causing the noise. Removed the ice and tested the fan. Unit is operating as designed now. No leaks detected while on site.

Arrived onsite for washer WTW4955HW3 drain pump running continuously. Unit has pressure system failure and drain runs throughout testing. Replaced control W11608056 , however out of the box control is faulty. Ordering control. Set to return Tuesday the 24th. NEEDS 1ST CALL. ; ordrng 1 W11608056 (Control)

Arrived on site to inspect refrigerator WRFF3436RZ00 noises. Upon further inspection, the customer advised the unit is not making any abnormal noises, but the ice maker stops making ice intermittently and has increased the last few weeks. I found the ice bin full of ice and removed it to inspect the ice maker. I found ice built up in the fill tube chute and some ice crystals formed on the bottom of the ice maker. Also found the right RC door gasket is torn. I removed the ice maker and it appears that with the fill tube chute being clogged with ice, when it fills the ice maker, water overflows the chute and overfills the tray and causes ice to get stuck in the tray when its harvesting. I removed and replaced the ice maker and inspected the fill tube and found some insulation, around the tube, was missing. I filled the gap around the tube with permagum to seal it off. I cycled power to the unit to reset the controls and once I plugged the unit back in, the ice maker filled with water. I inspected the old ice maker fill chute and found the missing insulation inside the chute blocking the water from filling the ice tray. I advised the customer of my findings and repairs. I am ordering the right RC door gasket and scheduled return service for 03/19/26. No water leaks observed during service. W11692161; ordrng 1 W10830055 (Right RC door gasket)

Arrived on site for unit not draining. Upon arrival, proceeded to inspect lower harness to drain pump and found severed harness. Proceeded to replace W11643701 harness wire and W11513246 control. Tested unit and ran calibration. Unit is functioning as designed. No water leaks detected at this time

Arrived on site to inspect washer model WTW4957PW0 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11608056

Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch failure, I removed and replaced the switch and tested and found the module had gone bad as well. I removed and replaced the FC module and retested and the unit is operating as designed. No water leaks observed during service, job completed. W11396033, W11602886

Arrived onsite for dispenser dripping. Customer stated after last tech was here it dripped once for about a week and continued dripping after. I found after previous repair the hose was touching the plastic and creating a wick. Adjusted line to where it isnt touching and now it only drips once. Call complete. No parts. No leaks.

Arrived on site to inspect dryer model WED5620HW2 not heating. Upon further inspection, I gained access to the terminal block and found that the terminal screw for L1 was defective and was loose. I am ordering the screw kit for the terminal block. I left the dryer unplugged for safety until the dryer can be fixed. Office to schedule return service. ; O-emld tckt

WTW4957PW0 Arrived on site from previous tech visit to install part. I installed the control board and wasnt able to test the washer cause the client had another washer running in the spot. No power,no water source near the product.

Arrived to unit 3321 for water leaking. Diagnosed a clogged drain in freezer, removednice build up,defrosted drain checked water flow through drain water draining correctly. Reassembled unit ran icemaker test passed water filled icemaker with no leaks,.

Arrived on site for an electric wall oven model WOES3030LS01 that is not activating the broiler. Inspected unit and work area. The customer advised that it was weird. Sometimes the broil would work and other times it wont. I ran the unit into diagnostics and found no stored error codes. I tested both bake and broil features and found both elements come on. I tested both in normal bake and broil functions and found both to be working. The customer asked if they were baking something and switched it to Broil if they had to cancel the previous cycle. I advised they would because it would have to stop running its current cycle to start another. He advised that that was his issue. He said everything he uses the broil by itself, it works, and when he switches it mid-cycle, it doesnt. The unit is working ajd operating as designed. Call complete. No parts were installed.

WDF520PADM7 Arrived on site for a dishwasher, not cleaning dishes, not doing anything. On arrival, I ran diagnostic and found error code F4E3 a failed motor. I replaced the sump motor then ran diagnostic. The product is working as its designed with no water leaks visible from the main water supply.

Arrived on site for unit continuously draining. Upon arrival, found model number was incorrect. Updated job info and found wrong part was sent. Called DP and confirmed part is available and ordered W11607637 control. Unit has F3E1 code and continuously drains when powered on. Ran diagnostics and all other components work. No water leaks detected at this time . No parts replaced. Customer agreed to reschedule Mar 19th AM only ; schdld next appmnt for 3/19 THU AM

Arrived onsite for previous issue. I found a f2e1 stuck key present. Customer stated cancel stuck error keeps displaying. I replaced the W11795427 cntrl and tested. Unit now operates as designed and no issues present. Call complete.

Arrived on site to repair previously diagnosed issue. Unit console is locked out and needs to be replaced. Replaced console and tested unit is now functioning properly and as designed to. No leaks present at this time job completed. No one on site for signature

Arrived on site for a refrigerator WRT313CZLZ00 leaving frost. Unit was unplugged when I arrived. I found gaps on the rc and fc chassis so I sealed them with adhesive w10841140. Left it unplugged so the adhesive will dry. No leaks detected while on site. Nobody available to sign.

Arrived on site to look at model WTW5000DW3 for customer complaint of unit not spinning. Found hub was worn out, I replaced hub, calibrated and tested, unit tested good. Part used w10528947

Arrived on site for washernot latching. On arrival i found f5e1 and f5e3 in diagnostic. I found latch wouldnt activate and I replaced it with wpw10481836. Tested washer and found it working as designed. Call complete

Arrived on site for washing machines, skipping through cycles. On arrival, confirmed issue and found the control board and coin interface had a miscommunication, causing failure. Im ordering the corn interface and control board and well need office to reschedule.Once availability of parts is known.WPW10491734 coin interface; ordrng 1 WPW10491734 (Coin interface)

WTW4816FW3 Arrived on site for a washer drain pump running. On arrival, I verified long drain a failed control board. Washer fell under the service pointer to replace the control board. I replaced the control board calibrated then tested. Product is working as its designed no water leaks visible from the main water supply.

Arrived onsite for refrigerator making ice sheets at the bottom. I found the water coming from the evaporator pan. When attempting to remove the back cover i found ice to be present and possible damage to the back cover. I advised the customer to do a natural defrost and we have to come back to see whats going on. Customer agrees. Office to RS when defrost is done.; O-emld tckt

Arrived on site for refrigerator needing.Previously diagnosed door separator, door gasket, and plate.. i was able to get the l.E.D lights working again. During repairs i found the ice bucket is now broken due to the ice buildup previously. Im Ordering WPW10347093 ice bucket and rescheduled customer for 03.24.26; ordrng 1 WPW10347093 (Ice bucket)

Was informed from leasing office that tenent had called leasing office the washer was working now . Leasing office canceled ticket .

Arrived on site for dishwasher not starting. Found no response to button pushing. Verified voltage 126v going up inot door. Found top right screw just turns. The console portion has broken underneath. Will need to break off console. Recomend new console and control. Will submit to warranty company. ; ordrng 1 W10039780 (Control) and 1 W10101960 (Console)

Arrived on site for icemaker not dispensing ice. Customer says it will clump up then not dispense. Unit has not overflowed. No evidence of leak from icemaker. Snowy ice found underneath the bucket. Ordering new dispenser door, chute and bucket. Office will call to schedule. ; ordrng 1 W11573761 (Chute) and 1 W11686806 (Bucket) and 1 W10781994 (Dispenser door)

Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I found the customer had the range pulled out and the control showing error code F9. I cycled power to the unit and removed and replaced the main control and tested. The unit is operating as designed. Job completed. W10876110

Arrived onsite for microwave WMH31017HS12 not heating. Customer had video of buzzing sound and saw sparks. Disassembled and found failed diode. Diode split and was leaking voltage. Replaced diode W11256462. Tested and unit is now functioning properly. Job complete

Arrived on site for refrigerator WRX735SDHZ09 with issue of not making ice. Upon arrival, inspected unit and container is empty with icemaker ice mold empty. Ran a force fill but not responding. I replaced ice maker W11548785. I test unit and fill correctly. Unit is operating as designed. No leaks present. Job complete

Arrived on site to diagnose range tripping the breaker during oven preheat. Upon arrival, found the unit without power. Inspected the breaker and observed it cycling on and off intermittently, even before the unit began heating. Restored power at the breaker and began testing. Set the oven to preheat and monitored operation. Breaker instability appeared unrelated to heating load, as it would trip/reset without the unit drawing significant heat. To further isolate the issue, temporarily disconnected the ground wire and re-tested the unit. Set oven to 350F and then increased to 500F. Unit operated normally and maintained temperature without tripping the breaker during this test. Reconnected and properly secured the ground wire, then repeated testing. Left the oven running at 500F for an extended period and monitored performance. Breaker remained stable and did not trip during operation. Based on testing, no active fault found with the range at this time. Unit is operating within normal parameters. Advised customer that the issue may have been due to a temporary electrical condition or breaker sensitivity.Job complete.