Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4455 customer reviews

Diego G.

Diego G.

Arrived on site. Replaced ice maker and cycled. All functions tested OK. No leaks present. Job complete

Near Avery Ranch Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Replaced ice maker assembly. Cycled icemaker, all functions tested OK. No leaks present. Job complete

Near Avery Ranch Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Replaced supply board behind unit. Cycled refrigerator, all functions tested OK. Instructed customer to allow 24 hours for you to cool down completely. No leaks present. Job complete

Near Avery Ranch Dr, New Braunfels, TX 78130
Joseph C.

Joseph C.

KRFF507ESS01 Arrived on site for “leaking ice chute” complaint. Per my previous diagnosis, removed and replaced ice door. Found foam, from factory had been impeding proper closure of door, since new. Unit is performing as designed. No leaks detected, at time of service.

Near Toscana Ave, Austin, TX 78724
Nathaniel B.

Nathaniel B.

Model GB2FHDXWS07, Arrived on call for ice in bottom floor of freezer, found drain tube is frozen, unit will need drain tube kit p-trap, part is covered by whirlpool, svc/labor rf210 169.99 plus tax 14.02 which = 184.01, customer agreed to est, installed drain tube and cleaned condenser coil and front grill, all checks good, no water leaks after repair, call complete, collected full balance of 184.01.

Near Crystal Cir, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model GB2FHDXWS07, Arrived on call for ice in bottom floor of freezer, found drain tube is frozen, unit will need drain tube kit p-trap, part is covered by whirlpool, svc/labor rf210 169.99 plus tax 14.02 which = 184.01, customer agreed to est, installed drain tube and cleaned condenser coil and front grill, all checks good, no water leaks after repair, call complete, collected full balance of 184.01.

Near Crystal Cir, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect venthood fan not working. Upon further inspection, I turned the unit fan on low, medium and high. The only time the fan blower wheel came on was on high and it sounded as if it were rubbing against something. I removed the fan from the housing and loosened up the bolt and moved the fan blower wheel away from the motor and re-tightened and tested. The unit worked as designed; however, when the unit is on high speed, the blower wheel rubs against the housing due to it being badly warped. I notified the builder and advised of my findings and advised him that the office would contact him tomorrow to schedule return service. I ordered the fan blower motor assembly and office to reschedule return service due to part not available at this time.

Near W University Ave, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the UI or control panel. Tested the unit in diagnostics and the unit operated as designed. I leveled the unit, also. Customer paid for service fee/labor at previous service on 06/21/18 DW135 $179.99 and total with tax was $194.84. No water leaks observed during service.

Near D B Wood Rd, Georgetown, TX 78628
Chase S.

Chase S.

WOS51EC0AS single oven had stored error code F1 e0. Heated oven to 350 degrees and all functions check good at this time. Error code is for main control but unable to duplicate any failures at this time

Near Farm to Market Rd 1431, Round Rock, TX 78681
Chase S.

Chase S.

WDF540PADM1 arrived on site to check dishwasher for not drying the dishes. Found several stored error codes, ran Diagnostics cycle and found heating element did not come on. Verified voltage out of the control and also found the heating element to be open. Replaced element and tested unit. Job complete

Near Peregrine Way, Leander, TX 78641
Daniel  A.

Daniel A.

WTW4800XQ2 Washer not spinning/locking lid. Replaced speed sensor actuator. Replaced lid lock/striker. Tested unit. Normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near Walzem Rd, San Antonio, TX 78244
Joseph C.

Joseph C.

WRS325FDAB06 Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced defrost control and thermostat. Unit is performing as designed. No leaks detected, at time of service.

Near Rio Pass, Austin, TX 78724
Chase S.

Chase S.

MMV5208AWS arrived on site to check microwave for not heating after loud pop was heard. Fuses, cavity thermostat and door switches all check good. Found unit with a very loud humming noise and high voltage components not coming on. Failure may have been caused by excessive Grease build up on high voltage components. Magnetron, capacitor and diode will be needed to repair the unit

Near US-183, Leander, TX 78641
Chase S.

Chase S.

MDBH949AWS arrived on site to check dishwasher for no operation. Found the buttons on the left side of the control panel were unresponsive. Disassembled electronics and inspected the ribbon cable, and then reassembled. Was able to regain the left side button functions but start and cancel still do not work. Ran Diagnostics cycle to verify all other functions. Will need control panel to repair

Near FM3405, Georgetown, TX 78633
Arthur B.

Arthur B.

MVWB835DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting error code F6E1 and F6E2 errors. Found LED indicators dim when lit up. Found control and UI fault. Removed faulty components and installed new replacements. Ran test 052. Unit completed successfully. Advised customer to contact Lowes for her extended warranty for work to be covered. Claims to submit P&L to see which one comes first. All water connections were dry at time of service.

Near Pecan Creek Rd, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for unit not washing, found unit will fill and drain, but never washes. Found seized motor on sump assy. Replaced sump with motor. Ran unit through diagnostics, unit checks good. All parms check good, all water connections dry.

Near Brooks Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for noise throughout cycle, found unit is on pedestal. Found unit was severely off level. Noise is coming from washer to pedestal area. Leveled unit as best as possible. Ran unit with towels to verify no abnormal noises from within washer, shocks are good, pump and valve have no abnormal noises. Bearing does not sound abnormal. Unit is stabilizing in spin and wash. All water connections dry.

Near Brooks Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for noise throughout cycle, found unit is on pedestal. Found unit was severely off level. Noise is coming from washer to pedestal area. Leveled unit as best as possible. Ran unit with towels to verify no abnormal noises from within washer, shocks are good, pump and valve have no abnormal noises. Bearing does not sound abnormal. Unit is stabilizing in spin and wash. All water connections dry.

Near Brooks Dr, Temple, TX 76502
Thomas L.

Thomas L.

Near TX-195, Georgetown, TX 78633
Joseph C.

Joseph C.

WRF560SEYM05 Arrived on site for “unit not cooling” complaint. Per my previous diagnosis, removed and replaced ui, hv board and thermistors. Unit is performing as designed. No leaks detected, at time of service.

Near Blueberry Trail, Austin, TX 78723
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replace the door gasket. Tested unit in diagnostics and the unit operated as designed. No water leaks observed during service. Job completed.

Near Cinnamon Teal lane, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WMH31017FS0, Arrived on call for cook times to long, found unit is heating so heated a glass of water 3 times and the 3rd time was a little cooler than the first 2 times of heating which is indicating magnetron is starting to fail, will order , capacitor, diode, magnetron, and will reschedule for 6/27/18

Near Mount Ellen St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WMH31017FS0, Arrived on call for cook times to long, found unit is heating so heated a glass of water 3 times and the 3rd time was a little cooler than the first 2 times of heating which is indicating magnetron is starting to fail, will order , capacitor, diode, magnetron, and will reschedule for 6/27/18

Near Mount Ellen St, Hutto, TX 78634
Arthur B.

Arthur B.

WTW8240YW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting F51 error code and not finishing cycle. Spun inner basket and found bearing grinding. P&L are as follows; W10435302 (Bearing) $111.52,TL430 $259.99. Also ordering dispenser as well due to leaking. R/S customer for 6/27. Collected SVC call fee of $108.24. Remaining due upon completion. All water connections were dry at time of service.

Near Turtle Creek Dr, Killeen, TX 76542
Connor M.

Connor M.

WRX735SDHV00 whirlpool refrigerator Arrived ln site to rediagnose no ice issue while waiting on door. Confirmed function of icemaker by manually holding door switch. Added thicker spacer for temporary fix. Door still needed to repair unit. Office to schedule once door is located.

Near S Abbey Loop, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect microwave making loud noise when starting. Upon further inspection, I turned the unit on for a quick 30 second time. Upon turning the unit on, within approximate 5-10 seconds, it made a loud electrical sounding noise. The sound appears to be the transformer. I removed the unit from the wall and opened it up and I removed and replaced the transformer, magnetron, diode and capacitor. I placed the unit back in the wall and tested the unit and unit operated as designed with no noise. Job completed.

Near Country Squire Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

WFE525S0HV0 (Freestanding Range) - Arrived onsite to install outer door glass to freestanding range from prior tech’s diagnosis. Removed faulty outer glass and installed new replacement. Reassembled. Customer satisfied with new outer glass. No other issues found.

Near Excel Dr, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model MVWC416FW1, Arrived on call for flashing error code, checked for error codes and got f5 e2 which is lid lock fault which is the only error, found lid lock not locking at all but is clicking, replaced lid lock and tested and all checks good, call complete, no water leaks after repair.

Near Carrington St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MVWC416FW1, Arrived on call for flashing error code, checked for error codes and got f5 e2 which is lid lock fault which is the only error, found lid lock not locking at all but is clicking, replaced lid lock and tested and all checks good, call complete, no water leaks after repair.

Near Carrington St, Hutto, TX 78634
Joseph C.

Joseph C.

WCG55US6HS00 Arrived on site for “scratched cooktop surface” complaint. Inspected unit and found cooktop severely scratched. Removed and replaced cooktop. Unit is performing as designed. No leaks detected, at time of service.

Near Lott Ave, Austin, TX 78721
Connor M.

Connor M.

JSC23C9EEM00 jennair refrigerator Arrived on site to install parts for repair. Installed perserver and Ui. Also leveled unit. Unit working properly, no leaks detected.

Near Nutmeg Trail, New Braunfels, TX 78132
Thomas L.

Thomas L.

Near Cypress Creek Road, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model MVWC416FW0, Arrived on call for agitator is broken, found washer on screw shrunk and was not holding agitator and has damaged the agitator and wash plate, will need agitator and wash plate and screw , had customer call whirlpools customer service and talked to alley consession mf925f8dpl1, alley will send this to our office, agitator came with a updated colt and metal washer and larger rubber washer, screw not needed, installed agitator and wash plate, no water leaks after repair, call complete.

Near Forest Bluff Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MVWC416FW0, Arrived on call for agitator is broken, found washer on screw shrunk and was not holding agitator and has damaged the agitator and wash plate, will need agitator and wash plate and screw , had customer call whirlpools customer service and talked to alley consession mf925f8dpl1, alley will send this to our office, agitator came with a updated colt and metal washer and larger rubber washer, screw not needed, installed agitator and wash plate, no water leaks after repair, call complete.

Near Forest Bluff Trail, Round Rock, TX 78665
Arthur B.

Arthur B.

ED5PBEXTQ00 (SxS) Refrigerator) - Arrived onsite to install compressor tomSxS refrigerator from prior tech’s diagnosis. Removed compressor and installed new replacement using braising methods. Vacuumed unit down to -25PSI. Charged system with 5.0oz of R134a refrigerant. Reassembled. Powered unit on. Found good frost pattern and air flow. No other issues found. All water connections were dry at time of service.

Near Verbena Loop, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect dryer making loud noise. Upon further inspection, I found that the dryer kit on the unit needs to be replaced as its making a loud screeching noise. I will order the dryer kit 4392067 and schedule return service for 06/27/18. No lint observed during service.

Near Marysol Trail, Cedar Park, TX 78613
Connor M.

Connor M.

NFW7200TW Amana washer Arrived on site to test unit for for leaking from door. Fkund hing broken, door front cracked and not allowing door to close properly. Door sagging so it rubs bellow when closed. Will need to replace bellow and door components. Susan approved friday 6/29

Near Autumn Willow Dr, San Marcos, TX 78666
Scott  M.

Scott M.

Arrived on site for squeaking dryer . Found one of the rollers worn down, also the rear felt on drum torn and wore down. Looks like something had gotten wedged drum and rear bulk head . Drum metal is worn and rough in some spots . Ordering drum , replaced rollers . Front cabinet clip is on left side is also damaged, ordering clip . No lint build up at time of service . Office will need to call back when an eta on Part is known . Maytag gas dryer

Near E Stassney Ln, Austin, TX 78744
Thomas L.

Thomas L.

Arrived on site for poor drying condenser. Found unit working properly but customer wasn’t running water at sink before staring cycle. All water connections were dry.

Near Christopher Ln, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for Noisey condition. Replaced Noisey air diffuser. All water connections were dry.

Near Christopher Ln, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for unit not agitating, found washplate is completely worn down. Not attaching to gearcase, will need to replace washplate. Gearcase does not seem to be affected on shaft. Ran unit through quick wash, unit is trying to agitate but can not due to washplate. Ordering washplate, set reschedule for Wednesday 6/27/18. All water connections dry.

Near Whitaker Rd, Florence, TX 76527
Connor M.

Connor M.

WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit for not dispensing ice. Found ice maker overflowing and dripping into ice bin causing ice to form into large chunks. Will need to replace controls that come in a kit for overfilling. Placed in parts reseach. Office to schedule directly.

Near Living Oak Cove, San Marcos, TX 78666
Joseph C.

Joseph C.

WRF736SDAM14 Arrived on site for “no ice production” complaint. Inspected unit and found ice maker not able to complete harvest. Ice box fan is performing as designed and temperatures are within acceptable ranges. Ice maker is faulty. Removed and replaced ice maker. Parts are $149.94. Labor is $169.99(RF360). Total paid is $346.32.

Near East Ave, Austin, TX 78701
Luis M.

Luis M.

Refrigerator-repaired shaft spring and coupling

Near Brodie Ln, Austin, TX 78748
Lou S.

Lou S.

arrived on site to inspect cooktop right rear burner not igniting properly. Upon further inspection, I found that while turning the knob/valve, it would not fully engage and would not allow the Ignitor to spark essentially allowing too much gas to escape. I tested several times and attempted to adjust the valve itself with no success. I will order a right rear valve and return for service on 06/27/18 as my first call 8-10. No gas leaks detected during service.

Near Iveans Way, Austin, TX 78717
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not filling. Removed toe plate and found rat infestation had chewed up wiring harness. WPL will not cover repair. P&L are as follows; W11227372 (Harness) $99.37,DW565 $195.99 plus taxes. Advised no warranty applied to repair. OF to R/S. Collected SVC call fee of 108.24 today. All water connections were dry at time of service.

Near Barber Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to inspect washer not spinning water out of clothes. Upon arrival, the customer advised that she washed a load of towels in hot water and the unit operated as designed. I placed the unit in diagnostics and found that the cold water valve was not dispensing water. I ohmed out the cold valves and found that the cold 1 valve was not good. I removed and replaced the water valve housing and tested the unit and the unit operated as designed. I explained to the customer my findings and what repair I made. No water leaks observed.

Near Ephraim Road, Austin, TX 78717
Connor M.

Connor M.

WTW5000DW1 whirlpool washer Arrived on site to test unit for shaking during spin. Found unit operating as designed. Ran full load of wet towels and unit performed well. Instruct customer on proper loading techniques as well as proper use and care. Unit working properly, no leaks detected.

Near E Mountain St, Seguin, TX 78155
Lou S.

Lou S.

arrived on site to inspect wall oven features not available. Upon arrival, the customer advised that they had an electrical storm and the power had gone out and since the oven bake and broil features do not work. I verified this issue and then turned the power off at the breaker box. I waited a few minutes and then turned it back on. I tested the unit and the unit operated as designed. I tested both bake and broil modes and both operated. I quoted the customer WO100 $99.99 and the total service fee of $108.24 with tax. The customer paid in full. Job completed.

Near Laona Cove, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for poor wash condition, ran unit through diagnostics. Found no error codes, unit is running to specification. Instructed customer that they need to use rinse aid, and showed consumer how to clean filter on sump assy. Cleaned filter that was blocked off with residue. Water flow good, incoming temps at 122 degrees. All parms check good. All water connections dry.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site and replaced magnetron, turntable motor, river assembly, and cover guide diagnosed by previous technician. After replacement microwave is not able to heat again. If situation happens again repair is not advised due to the age of the microwave, and the damage caused to the cabinet when the magnetron failed, job complete

Near Mason Dells Ln, Austin, TX 78748
Robert J.

Robert J.

KUIX505EBS1 Arrived on job for complaints of ice size small and soft. Found bin full but cube size thin. Changed the thickness setting in diagnostics. Also replaced inlet valve. No leaks detected at time of service. Job complete

Near Ranch Loop Dr, New Braunfels, TX 78132
Arthur B.

Arthur B.

MEDX600XW0 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed bulkhead and found belt pulley bearing warn. Removed and installed new replacement. Reassembled and tested. Unit now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near County Rd 2023, Lampasas, TX 76550
Dona W.

Dona W.

Arrived on site for no heat conditions, checked all 3 door switches are good. Door is showing as closed and open when it should. Found misreadings on capacitor. Replaced capacitor, still no heat. Control is sending voltage, will need to replace magnetron and high voltage diode due to noise.- parts both show available from ssb. Rescheduling for wed-6/27/18.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Scott  M.

Scott M.

Arrived on site for no water . Found a bunch of sediment from new construction clogging valve . Replaced valve .tested unit , water is now entering unit . No water leaks detected at time of service . Job complete . Whirlpool dishwasher

Near Catalan Road, Austin, TX 78748
Diego G.

Diego G.

Arrived on site. Check for no ice issues. Found loose reservoir Cause the water to drain out and not make ice. Reposition And installed. Ran diagnostic test on all components, all functions tested OK.Instructed customer to allow 24 to 48 hours to fill up completely. No leaks present. Job complete

Near FM1044, New Braunfels, TX 78130
Kevin B.

Kevin B.

Arrived on site and found compressor, evaporator fan, and condenser fan are all running on arrival. The noise the customers hearing only last for a few seconds and he can’t get a video as it is intermittent. Operated the dampener through service mode and the customer says that is not the noise is he hears. Cycle the icemaker as well and it also not make any excessive noise. This represents all possible moving parts on the refrigerator that may make noise. Without hearing it due to it being intermittent there is no recommendation for any part replacement at this time. Reported findings to tech line Dave SR7722302805, Who also had no recommendation for any part replacement.

Near Tamil St, Austin, TX 78749
Thomas L.

Thomas L.

Near Skyline Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

Near Skyline Rd, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WTW8500DC0, Arrived on call for washer flashes error code and unit gets extremely hot, checked for error codes and got f9 e1 long drain, f3 e2 inlet water temp fault, f7 e6 motor winding is open, f2e1 which is ui has stuck key, f6 e2 ui can not hear acu main control, found that valve inlet water temp sensor is open, will need valve and drain pump i can hear it humming but is not draining water, will need valve and housing assem, main control due to ui not reading it, ui console due to key sticking did verify deep water key is sticking, , motor stator due to open winding, will need autho. Office will reschedule with customer if autho. Is approved, no water leaks at time of call.

Near Kerley Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WTW8500DC0, Arrived on call for washer flashes error code and unit gets extremely hot, checked for error codes and got f9 e1 long drain, f3 e2 inlet water temp fault, f7 e6 motor winding is open, f2e1 which is ui has stuck key, f6 e2 ui can not hear acu main control, found that valve inlet water temp sensor is open, will need valve and drain pump i can hear it humming but is not draining water, will need valve and housing assem, main control due to ui not reading it, ui console due to key sticking did verify deep water key is sticking, , motor stator due to open winding, will need autho. Office will reschedule with customer if autho. Is approved, no water leaks at time of call.

Near Kerley Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the inlet valve and main control. Tested unit and unit operates as designed; no error codes. No water leaks observed during service. Job completed.

Near S Ridge Cir, Georgetown, TX 78628
Joseph C.

Joseph C.

WMH31017FB0 Arrived on site for “fan speeds stuck at 2” complaint. Inspected unit and found relays sticking for fan speeds. Removed and replaced control. Unit checks good.

Near Graceful Lane, Austin, TX 78725
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for washer has no power at all, found 120 ac volts to the main control but no operation replaced main control and tested and ran auto test and all checked good, no error codes after, but did find that wall outlet lower plug is very loose and upper plug on this outlet is burned see pic, no water leaks after repair, instructed customer by calling office and having office explain to him not to plug the unit in to this outlet until wall outlet is replaced due to bad contacts in outlet and burned outlet, called steve and he explained to them, no water leaks after repair, call complete

Near F Ln, Austin, TX 78754
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for washer has no power at all, found 120 ac volts to the main control but no operation replaced main control and tested and ran auto test and all checked good, no error codes after, but did find that wall outlet lower plug is very loose and upper plug on this outlet is burned see pic, no water leaks after repair, instructed customer by calling office and having office explain to him not to plug the unit in to this outlet until wall outlet is replaced due to bad contacts in outlet and burned outlet, called steve and he explained to them, no water leaks after repair, call complete

Near F Ln, Austin, TX 78754
Dona W.

Dona W.

Arrived on site for no operation, found thermal fuse good, push to start good, door switch good. Belt is attached, found voltage to timer but timer is not supplying voltage to rest of unit. Will need timer, Sara assisted with parts and reschedule.

Near Kingsbury Dr, Temple, TX 76502
Arthur B.

Arthur B.

MHW6000XR2 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not starting. Tested unit and found unit would error out F6E2,F6E3 (MCU Error) immediately after starting cycle. Found unit will need new MCU. Returning with latch and control as well. Advised customer that AHS must approve parts. OF will contact customer for R/V date. All water connections were dry at time of service

Near Terry Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

WRS571CIDM01 Arrived on site for “no ice production/no water dispensing” complaint. Inspected unit and found kinked water line, from wall to inlet valve. Pulled unit out and straightened supply line. Reinserted unit. Unit is performing as designed. No leaks detected, at time of service.

Near Lazy Creek Dr, Austin, TX 78724
Steve C.

Steve C.

Near Cypress Springs Way, Georgetown, TX 78633
Connor M.

Connor M.

KRFC400ESS01 kitchenaid refrigerator Arrived on site to test unit for not making ice. Found icemaker had batch of ice in it, getting proper voltage but not advancing when jumped. Replaced icemkaer and tested unit. IM now advancing and filling. Unit working properly, no leaks detected.

Near Sun Rim Way, New Braunfels, TX 78130
Dona W.

Dona W.

Arrived on site for frost build up in freezer section, found door seal in middle gapped open allowing for ambient temps to go inside, creating frost. Replaced seal, molded seal. Temperatures are good in fridge and freezer. Verified unit is closing unit checks ok. All water connections dry.

Near Cherokee Dr, Harker Heights, TX 76548
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for can smell gas when oven is turned on, customer says that unit will preheat the first time and then just click but does not heat from then on, replaced igniter due to ware on it and then preheated oven to 350 degrees and let it cutt in and out 4 times and no gas smells after or during heating, gas valve, oven burner and screws are not needed, gas valve is energizing as needed and flame on burner looks good, if issue returns will need to order spark module, no gas leaks after repair, call complete.

Near Cavan Ct, Austin, TX 78754
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for can smell gas when oven is turned on, customer says that unit will preheat the first time and then just click but does not heat from then on, replaced igniter due to ware on it and then preheated oven to 350 degrees and let it cutt in and out 4 times and no gas smells after or during heating, gas valve, oven burner and screws are not needed, gas valve is energizing as needed and flame on burner looks good, if issue returns will need to order spark module, no gas leaks after repair, call complete.

Near Cavan Ct, Austin, TX 78754
Joseph C.

Joseph C.

WRT318FZDW02 Arrived on site for “broken door handle” complaint. Inspected unit and found door handle had been mounted with screws that were too small. Installed screws with correct screws and installed plugs. Unit is performing as designed. No leaks detected, at time of service.

Near Speedway, Austin, TX 78751
Thomas L.

Thomas L.

Near TX-29, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site. And found ice build up under bin, It is a lifting ice been off auger motor and after clearing auger will now engage and dispense ice. Recommended that customer periodically check under bin for ice build up to keep dispenser operating properly. No water leaks from connections at time of service, job complete

Near I-35, Kyle, TX 78640
Connor M.

Connor M.

WRT348FMEB00 whirlpool refrigerator Arrived on site to test unit for not cooling. Found compressor running under no load. Tapped system and found no freon. Checked all joints and evap could not locate leak. Installed uv drier and access valve. Freon will need to circulate for a minimum of 48 hrs. Office to schedule return diagnosis. Ordering evap and bringing compressor.

Near Interstate 35 Frontage Rd, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect wall oven showing error code 1/1. Upon further inspection, I placed the unit in diagnostics and checked for other error codes. I found F1E1 and F3E0. I turned the power off at the breaker and waited approximately one minute then turned the power back on. When I got back to the unit, it was showing F9E0 error code. I left the unit powered up and pulled the unit from the wall to check voltage. I checked voltage at L1 and L2 and only received 118 volts. The unit showing error code 9/0 is telling me that the unit is not wired correctly and I verified this. I advised the customer that they would need to contact the builder and have them check the wiring at the breaker and at the outlet for this unit. I verified ohms at all elements, cut offs, thermostats, fan motors and sensors. I left the power off at the breaker and advised the customer of such. I advised the customer that once the builder corrects the wiring,,if they continue to have an issue with the unit, to

Near Axehandle Trail, Austin, TX 78717
Arthur B.

Arthur B.

WRS325SDHZ00 (SxS Refrigerator) - Arrived onsite for customer complaint of no cool issue on both sides of SxS refrigerator. Removed evaporator cover and found all iced up. Also found evaporator fan not working full speed. Removed all ice build up using steamer. Removed faulty evaporator fan and installed new replacement. Tested unit. Good frost pattern and air flow coming from evaporator fan. Reassembled. All water connections were dry at time of service.

Near Lavender Ln, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for icing/frosting in freezer sections and light switch not working. Found that the door was not closing properly and the light switch was stuck in the off position. Corrected both. lol water connections were dry.

Near Andele Way, Liberty Hill, TX 78642
Dona W.

Dona W.

Arrived on site for unit not always draining, found control not sending voltage at correct intervals on drain portion of cycle. Replaced main control and verified unit is filling, washing, and draining correctly. Found uppermspray arm off centered, reseated checked good no leaks, All parms check good, all water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

WMH31017FB0 Arrived on site for “microwave light will not shut off” complaint. Inspected unit and found stuck relay, on control. Removed and replaced control. Unit is performing as designed. Installed bulb.

Near Olenick St, Austin, TX 78723
Diego G.

Diego G.

Arrived on site. Replace door assembly for dryer. Open and close dryer, all functions tested OK. Job complete

Near Red Lion Ct, San Antonio, TX 78259
Thomas L.

Thomas L.

Arrived on site for no light operation. Found control not sending power to defective light socket. Replaced all and tested. Light operation is now normal.

Near Millard Street, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WCG55US0HS00, Arrived on call for front right burner not igniting, found switch harness is bad for the right front burner, will not ignite when just turning the knob intermittently, will need switch harness, not able to get model number from the bottom of the cook top due to installers did not leave enough of the wip harness which is hard wired in to the box to the left under cabinet, also not able to get oven to go back in due to it is hitting the gas line under cook top, builder will need to have the oven removed on return to remove the cook top above oven, Skyped office parts and talked to kristen and will reschedule for 6/29/18, did contact builder and they will have oven removed before next service appointment for cooktop.

Near Headwaters Drive, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WCG55US0HS00, Arrived on call for front right burner not igniting, found switch harness is bad for the right front burner, will not ignite when just turning the knob intermittently, will need switch harness, not able to get model number from the bottom of the cook top due to installers did not leave enough of the wip harness which is hard wired in to the box to the left under cabinet, also not able to get oven to go back in due to it is hitting the gas line under cook top, builder will need to have the oven removed on return to remove the cook top above oven, Skyped office parts and talked to kristen and will reschedule for 6/29/18, did contact builder and they will have oven removed before next service appointment for cooktop.

Near Headwaters Drive, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site to inspect washer dispenser rubbing on the lid. Upon further inspection, I found that the bottom left corner of the lid was rubbing on the dispenser and not allowing it to close when the lid is open. I adjusted the lid by backing out the screws at the hinge wire and raising the lid and then tightening the screws. I tested the door while open then opening and closed the dispenser and it functioned as designed. No water leaks observed during service. Job completed.

Near Morgan Creek Dr, Austin, TX 78717
Connor M.

Connor M.

WFG525S0HS0 whirlpool oven Arrived on site to test unit not baking. Found failed igniter. Replaced and tested unit. Unit working properly.

Near Cypress Forest Drive, Kyle, TX 78640
Arthur B.

Arthur B.

WFE324LWQ0 (Freestanding Range) - Arrived onsite to install new control and main harness to freestanding range from prior tech’s diagnosis. Removed and replacement faulty control and harness. Installed new replacement. Tested unit. Unit now works as intended. Removed power cord and advised customer to purchase new one. No other issues found.

Near Schwald Rd, Killeen, TX 76543
Thomas L.

Thomas L.

Near Star Thistle Street, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and replaced parts one at a time and found it was the timer that was allowing water to continuously flow after the agitation has started. Washer is now operating properly, no water leaks from connections at time of service, job complete.

Near FM2304, Austin, TX 78748
Kevin B.

Kevin B.

Arrived on site and found error code for communication lost between user interface and control. After replacing both parts Ran a diagnostic cycle and confirmed all function has returned to dishwasher. No water leaks from connections at time of service, job complete

Near FM2304, Austin, TX 78748
Joseph C.

Joseph C.

MDB4949SDZ0 Arrived on site for “leaking from lower left side of unit” complaint. Inspected unit and found split between upper and lower portion at front of tub. Taken pictures of damage from water. Office to reschedule call, due to being ex-part.

Near Clarkson Ave, Austin, TX 78722
Dona W.

Dona W.

Arrived on site for no operation, found range cord is burned on household side. L1 to neutral- 120 volts l2 to neutral 0 volts l1 to l2 0 volts. Not enough supply to run unit. Customer to have wiring checked out on household side and replace cord. Made sure all wiring was good on control and on terminal block unit looked clean on wiring.

Near Farm to Market 2410, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to inspect insulation poking out of the side of the unit. Upon arrival, I found that the insulation was poking out of the right side of the unit. In the process of pulling the unit out to re-install the insulation, I found that the unit door would not stop opening until it reached the floor. I checked the friction pads and found that the right side friction pad was missing. I installed a new friction pad and tested the door and it functioned properly. I placed the unit in diagnostics after re-installing the insulation and the unit operates as designed. No water leaks observed during service.

Near Carretera Drive, Leander, TX 78641
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite to install control and latch from my prior visit’s diagnosis. Removed faulty parts and installed new replacements. Reassembled. Calibrated unit. Unit calibrated successfully. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Steve Ave, Killeen, TX 76543
Diego G.

Diego G.

Rock on site. Check for Consol issues. Found error code F to be one for Shorty keypad. Replaced keypad assembly, all functions tested OK. Part is covered for 60 months.Wo180 169.99. Collect the total amount of 184.01. Job complete

Near Rustic Oak, San Antonio, TX 78261
Dona W.

Dona W.

Arrived on site for fridge door seal cracked on lower part. Replaced door seal unit is running correctly and door is sealing. Charged less 99.99 diagnosis from this week for labor. Seal is 173.81, labor-89.99 tax 21.76 total 285.56 collected on check. All water connections dry

Near FM3481, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the drain pump and began to remove the drain hose at the unit, but did not need to as it was fine with no obstructions. I removed the drain tube at the food disposal and found it clogged with a black colored debris. I used the customers water hose to blow out the debris and found it to be coffee grinds. I clean the tube and re-installed it and tested the unit. Unit operated as designed. I found a large amount of coffee grinds inside the food disposal and advised the customer that the coffee grinds was the cause of the drain pump burning out. I recommended that the customer throw the coffee in the trash and not in the disposal. No water leaks observed during service. Job completed.

Near Canadian Springs Dr, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and found customer is experiencing long dry times, Replaced thermal fuse and dryer is now operating properly. Also found with vent test kit there is little to no airflow to exterior vent. Recommended to customer that vent be cleaned to the exterior or further problems may happen with dryer, job complete

Near W Slaughter Ln, Austin, TX 78748
Arthur B.

Arthur B.

WTW5840BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error codes; F7E1 (Basket Speed Fault), F7E7 (Motor Speed) errors. Found both capacitor and actuator faulty. P&L are as follows; W11158831 (Capacitor) $95.13,WPW10006355 (Actuator) $68.16,TL330 $169.99. Total $360.78. Removed faulty parts and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Manor Ct, Killeen, TX 76541
Joseph C.

Joseph C.

WRS325FDAM04 Arrived on site for “blinking lights in fresh foods and freezer sections, when door is opened” complaint. Inspected unit and found driver faulty. Removed and replaced driver. Unit is performing as designed. No leaks detected at time of service.

Near E 38th 1/2 St, Austin, TX 78723
Thomas L.

Thomas L.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRF736SDAB12, Arrived on call for ice maker not making ice, found 12 dc volts to ice maker but would not cycle, but is filling with water,had a e2 error for the ice maker, unit will need ice maker, installed ice maker and checked operation and all checked good, call complete., no water leaks after repair.

Near Juniper Trail, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF736SDAB12, Arrived on call for ice maker not making ice, found 12 dc volts to ice maker but would not cycle, but is filling with water,had a e2 error for the ice maker, unit will need ice maker, installed ice maker and checked operation and all checked good, call complete., no water leaks after repair.

Near Juniper Trail, Elgin, TX 78621
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud noises when spinning clothes out. Found gearcase bearing warn. Removed gearcase and installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. Unit fills,agitates,drain and spins with no issues. No other issues found. All water connections were dry at time of service.

Near Wagon Gap Rd, Killeen, TX 76542
Connor M.

Connor M.

JFFCC72EFS00 jennair refrigerator Arrived on site to test unit for not dispensing water. Found calve powering on when pad is pressed. Found water will dispense when filter is removed. Diagnosed bad filter head. Replaced filter head and waterline heater kit. Unit working properly. No leaks detected.

Near Westin Hls, New Braunfels, TX 78132
Thomas L.

Thomas L.

Arrived on site for ice dispenser not working. Customer informed me that before prior repair the ice dispenser was not working. She mentioned that to previous technician. Previous technician installed new control board and the unit began to dispense ice. It dispensed for about one week and hasn’t worked sense. The customer can bang on the door just above the user interface and it will work. This was the case today that if I tapped on the door it would work or would stop working. Remove user interface and tried the same procedure proving there is a door wiring issue. Customer does not wish to invest money to replace the door. All water connections were dry.

Near Banbridge Trail, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model ET8CHMXKB01, Arrived on call for buzzing noise and fresh food section not cooling properly, found large ice ball on suction line before going to the evap coil, cleared ice from suction line before going in to evap coil, found condenser completely restricted so cleaned condenser coil as best as i could and compressor is running and staying running drawing 1.4 amp and dropping and i got good heat exchange off the compressor, and found noise from evap fan motor it is all rusted up, will replace evap fan and seal were inside line meets outer cabinet on both sections with silicone, skyped office parts and talked to jordan and will reschedule for 6/26/18

Near Vicksburg Loop, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model ET8CHMXKB01, Arrived on call for buzzing noise and fresh food section not cooling properly, found large ice ball on suction line before going to the evap coil, cleared ice from suction line before going in to evap coil, found condenser completely restricted so cleaned condenser coil as best as i could and compressor is running and staying running drawing 1.4 amp and dropping and i got good heat exchange off the compressor, and found noise from evap fan motor it is all rusted up, will replace evap fan and seal were inside line meets outer cabinet on both sections with silicone, skyped office parts and talked to jordan and will reschedule for 6/26/18

Near Vicksburg Loop, Elgin, TX 78621
Lou S.

Lou S.

arrived on site to inspect microwave not heating. I placed a cup of cold water in the unit and tested and the water remained cold. I removed the unit from the wall and tested the diode and it was open. The magnetron and capacitor were open as well. I removed and replaced the said parts and placed the unit back on the wall and tested with the cup of cold water and the unit operated as designed as the water was hot. Job completed.

Near S Gabriel Dr, Leander, TX 78641
Arthur B.

Arthur B.

WED4900XW0 (Dryer) - Arrived onsite for customer complaint of dryer not starting with heavier loads. Removed power cover and checked voltage. Found one leg to neutral will drop to 60v when hitting the start button. Found issue is within the electrical. Advised customer to have circuit breaker checked by electrician. Collected SVC call fee of $108.24 today. Dryer vent and lint trap was clean of lint at time of service.

Near Bending Trail, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found great temps see below. Found power to icemaker. Found icemaker stalled in mid cycle. Unit has failed icemaker. All water connections were dry.

Near Castle Rock Dr, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for abnormal noise, ran unit for a long length of time, customer states that they are hearing a chirping noise during cycle while tech is here. Ran with and without clothing. Did not hear any abnormal noises, hear expanding and contracting while running, hear slight vibration on ducting. Rollers look and sound good, no stalling on motor, normal motor humming. Could not hear what customer is hearing other than normal noises of operation.

Near Holiday Creek Ln, Georgetown, TX 78633
Connor M.

Connor M.

KDTE234GPS0 kitchenaid dishwasher Arrived on site to test unit for not advancing. Found door not able to close correctly. Upper slides not closing all the way. Will meed to replace upper racks. Ja approved 6/27

Near Big Sky Dr, New Braunfels, TX 78132
Connor M.

Connor M.

KUIC15PHZS0 kitchenaid ice machine Arrived on site to test unit for filter being stuck in housing. Found irregularity in filter shape causing it to get stuck. Removed with pliers and replaced. Also started clean cycle. Unit working properly, no leaks detected.

Near Antigua Cove, New Braunfels, TX 78132
Connor M.

Connor M.

ASI2575FRS00 Amana Arrived on site to test unit for not cooling properly. Found pressures low. Unit has leaked freon. Found oil on same weld. Sweated weld and removed all excess solder. Cleaned connections throughly before welding properly. Monitored unit under vacuum for 30 mins minimium. Unit now holding vacuum. Charged accordinly and checked forst pattern. Unit has correct frost pattern. No leaks detected.

Near Antigua Cove, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for scratch on top of console from time of delivery. Replaced console, verified operation. Verified all water connections dry, unit running to spec.

Near Trail of the Flowers, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect washer unable to start but starts while lid is open. Upon arrival, the customer advised the unit began to drain and water began to flow out of the drain pipe so she disconnected the power. I placed the unit in diagnostics and checked for error codes and there were none. I tested the unit in diagnostics and the unit operated as designed and no error codes at the end of diagnostics. No water leaks observed during service. Job completed.

Near Tanager Pass, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for brown stains on clothing found on prior call dispenser drawer rusting on the metal rail of it, replaced the drawer all checks good, call complete.

Near Aleppo Pine, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for brown stains on clothing found on prior call dispenser drawer rusting on the metal rail of it, replaced the drawer all checks good, call complete.

Near Aleppo Pine, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model KRFF302ESS01, Arrived on call for damper making a thumping and hammering noise, replaced damper and checked operation and all checks good, call complete.

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KRFF302ESS01, Arrived on call for damper making a thumping and hammering noise, replaced damper and checked operation and all checks good, call complete.

Near Adams St, Taylor, TX 76574
Daniel  A.

Daniel A.

WRX735SDBM00 Delay on door open/closure. Contacted tech assist 5 min delay.before audible tone indicating door open. Right side door not recognizing door open. Reset control. Normal operation after control reset

Near I-35, Schertz, TX 78154
Dona W.

Dona W.

Arrived on site for food particles on dishes, found sump was blocked off by piece of plastics not allowing for flow. Removed and cleaned sump assy. This unit does not have a customer accessible filter to clean. Ran unit and checked water flow was good. Heater working, all parms check good no errors. All water connections dry. Unit was delivered in November 2017. Got picture of proof of purchase.

Near N Main St, Temple, TX 76501
Nathaniel B.

Nathaniel B.

Model KRFF302ESS01, Arrived on call for damper making a thumping and hammering noise, replaced damper and checked operation and all checks good, call complete.

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model KRFF302ESS01, Arrived on call for damper making a thumping and hammering noise, replaced damper and checked operation and all checks good, call complete.

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Dona W.

Dona W.

Arrived on site for no spin and no agitate symptoms, found gearcase has leaked so heavily on to cam and motor causing belt to slip, motor is dripping oil from spin off. Will need to replace cam, belt, motor, actuator, and gearcase below. Found tub ring is falling apart, and will need to pull basket to replace gearcase due to age and wear of machine will need to replace spammer nut and drive block as well. Will need 2 hours for repair and authorization. See notes. Office closed have sent skype. All water connections dry.

Near East Loop, Morgan's Point Resort, TX 76513
Nathaniel B.

Nathaniel B.

Model LER5636PQ1, Arrived on call for unit was running with door open but know has completely stopped, found door switch broken and fuse open on the back of the dryerdoor switch 31.83, svc/labor dr250 149.99, fuse 24.40 which = 206.22 plus tax 17.10 which = 224.32, customer agreed to est, installed door switch and fuse and checked operation and unit is running and heating and did find that dryer vall. Ent has a slite restriction tenant will call land lord and have dryer wall vent cleared.

Near Briarcreek Loop, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model LER5636PQ1, Arrived on call for unit was running with door open but know has completely stopped, found door switch broken and fuse open on the back of the dryerdoor switch 31.83, svc/labor dr250 149.99, fuse 24.40 which = 206.22 plus tax 17.10 which = 224.32, customer agreed to est, installed door switch and fuse and checked operation and unit is running and heating and did find that dryer vall. Ent has a slite restriction tenant will call land lord and have dryer wall vent cleared.

Near Briarcreek Loop, Manor, TX 78653
Dona W.

Dona W.

Arrived on site for no ice production, found freezer temps at 4 degrees. Found fan motor working, found cubes of ice in ice maker but unit will not harvest. Will need new ice maker. Found user interface is changing cycles on its own without being pressed. Will need to replace control and user interface for this issue. All water connections dry. Jordan assisted with reschedule and parts.

Near Beach Trail, Belton, TX 76513
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of water leaking from underneath. Customer advised this was the first time he used dishwasher since he moved in in Aug 2017. Turned water on. Found water leaking from water valve. Found installer cross breaded supply. Was able to remove supply line,install rubber washer and reinstalled supply. Turned water back on. Found water no longer leaks from valve. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near W Vega Ln, Killeen, TX 76542
Arthur B.

Arthur B.

MDBH945AWS (Dishwasher) - Arrived onsite for customer complaint of dishwasher not turning on. Confirmed 120V from hardwire. Removed console and found control board short along with console ribbon. Advised customer customer will need new console and control to complete repair. Dishwasher console 6-919833 is not available. AHS to decide how to move forward. All water connections were dry at time of service.

Near Clairidge Ave, Killeen, TX 76549
Thomas L.

Thomas L.

Near Ranch to Market Rd 2243, Leander, TX 78641
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back and checked continuity of element and fuse. Found no continuity on both. Also found door switch tab broke as well. Removed door switch, element and fuse. Installed new replacements. Tested unit. Dryer not starts,heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Thunder Creek Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for no cool complaint, found freezer is at 15 degrees on product and fresh food temp is 64 degrees, found fresh food evap coil is i ed over again, prior evap sensor was repositioned per whirlpools instruction on placement of the fresh food evap sensor and still same issue, fresh food compartment and evap sensor pass in diag, and fresh food evap coil is iced over completely, and fresh food evap fan i can hear it trying to run but covered in ice, called whirlpool tech line and talked to tbore, 7722285011, per whirlpool tech line to replace the fresh food evap fan with sensors and the evap cover for the fresh food due to posable warping of evap cover in fresh food creating icing issue on fresh food evap coil. Office will reschedule is autho. Is approved for fresh food evap cover.

Near Hines Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for no cool complaint, found freezer is at 15 degrees on product and fresh food temp is 64 degrees, found fresh food evap coil is i ed over again, prior evap sensor was repositioned per whirlpools instruction on placement of the fresh food evap sensor and still same issue, fresh food compartment and evap sensor pass in diag, and fresh food evap coil is iced over completely, and fresh food evap fan i can hear it trying to run but covered in ice, called whirlpool tech line and talked to tbore, 7722285011, per whirlpool tech line to replace the fresh food evap fan with sensors and the evap cover for the fresh food due to posable warping of evap cover in fresh food creating icing issue on fresh food evap coil. Office will reschedule is autho. Is approved for fresh food evap cover.

Near Hines Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

WDT720PADM2 Arrived on site for “no high temp wash on normal setting” complaint. Inspected unit and performed diagnostics. Unit performed as designed. Tenant not using rinse aid. Instructed tenant to do so. No leaks detected, at time of service.

Near Aldrich St, Austin, TX 78723
Joseph C.

Joseph C.

WDT720PADM3 Arrived on site for “no high temp wash on normal setting” complaint. Inspected unit and performed diagnostics. Unit performed as designed. Tenant not using rinse aid. Instructed tenant to do so. No leaks detected, at time of service.

Near Aldrich St, Austin, TX 78723
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the thermal fuse. I could not test the unit as the house was sold today and the electricity was turned off. I left the bottom oven door open due to it locking when closed. Job completed.

Near S Bell Blvd, Cedar Park, TX 78613
Arthur B.

Arthur B.

MEDE300VF0 (Dryer) - Arrived onsite to remove and replace main control on dryer from my previous diagnosis. Removed shorted control and installed new replacement. Reassembled. Tested unit. Unit starts and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Melanie Dr, Killeen, TX 76542
Robert J.

Robert J.

KRFF507ESS01 Arrived on job for complaints of slow ice production and soft cubes. Found ice door not closing tightly. Will need door and separator.

Near Oakdale Dr, Sunset Valley, TX 78745
Connor M.

Connor M.

MVWB765FW1 maytag washer Arrived on site to test unit for not working. Found control completely dead. Proper voltage to control. Confirmed failed control. Replaced and tested unit. Unit working properly, no leaks detected.

Near W China St, Lockhart, TX 78644
Thomas L.

Thomas L.

Near Quest Pkwy, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to inspect dishwasher lower rack wheels falling off. Upon arrival, the customer advised that there are five wheels that have fallen off of the bottom rack. Upon further inspection, I found that the unit will need all four sets of wheels for the bottom rack. I tested the unit by placing it in diagnostics to make sure there were no other issues with the unit. The operated as designed. I quoted the customer for four sets of wheels $160.64 and with tax the total is $173.89. The customer advised that they could install them and advised that they would contact whirlpool and see about getting them at a cheaper cost. I advised the customer of the service/diagnostics fee of $108.24 and she paid in full with a check. The customer opted to no service the unit until she could contact the manufacturer first. No water leaks observed during service.

Near Zeppelin Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

Near Discovery Blvd, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for unit leaking under unit. Found valve on cold side under control leaking water from seal dripping on to outer trim on to floor. Replaced valve with housing, ran cycle and verified no drips, all water connections dry.

Near Whispering Wind Dr, Georgetown, TX 78633
Dona W.

Dona W.

Sr#7722284257. Arrived on site for no spin at end of cycle, customer stated that after last repair unit washed but did not spin clothes out. Found f7e1 error in service diagnostics, found lid lock flashing when tech put in to drain and spin, motor humming but would not spin. Removed front of cabinet to watch motor. Put unit into a wash cycle and found motor is humming on wash cycle, removed belt to verify that nothing was stalling motor. Found motor with voltage but no movement. Faulty new motor, will need to replace motor, capacitor and shift actuator. Customer spoke with company who sold it they are replacing unit. Country mile warehouse- jess. All water connections dry.

Near Whispering Wind Dr, Georgetown, TX 78633
Paul R.

Paul R.

KitchenAid Dishwasher Model KDTE704DSS0. Arrived onsite for the dishwasher to replace the top silverware rails that were found defective and sagging down on the previous visit. I replaced both rails and tested the rack. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Verbena Pkwy, Spicewood, TX 78669
Brandon C.

Brandon C.

Arrived on site for unit leaking water under crisper drawer, found ice build up on fresh food section evaporator, I defrosted ice and replaced the thermistor, unit tested good.

Near Garlic Creek Dr, Buda, TX 78610
Arthur B.

Arthur B.

WRV986FDEM01(5 Door Dual Evaporator French Door Refrigerator) - Arrived onsite for customer complaint of RF door on French door refrigerator not closing properly. Removed door and shelves. Found LH/RH brackets were not secured to liner. Used 1/4 head screws rl attach to liner. Cleaned all frost from liner with steamer. Reassembled. Door now seats well to cabinet as intended. No other issues found. All water connections were dry at time of service.

Near Platinum Dr, Killeen, TX 76542
Robert J.

Robert J.

GI5FVAXVB00 Arrived on job for complaints of no ice. Found ice cube blocking arm from moving icemaker could not finish harvest. Removed ice cubes and ice maker finished harvest. No leaks detected at time of service. Job complete.

Near Pinehurst Dr, Austin, TX 78747
Thomas L.

Thomas L.

Near W Reed Park Rd, Jonestown, TX 78645
Arthur B.

Arthur B.

RCC3024RB01 (Cooktop) - Arrived onsite for customer complaint of cooktop RF element not turning on. Removed cooktop and found RF cool has shorted out. Removed element and installed new replacement. Reassembled. Tested unit. RF element along with the other 3 work as intended. No other issues found.

Near Winter Sun Dr, Harker Heights, TX 76548
Connor M.

Connor M.

WOD51ES4ES00 whirlpool oven Arrived on site to test unit for not baking in upper oven. Fiund element recently failed. Customer replaced element. Unit still not baking. No voltage to element. Diagnosed bad thermostat. Ordering for return. Brining control back just in case although control tested fine in auto test. Ja approved 6/26

Near N River St, Seguin, TX 78155
Lou S.

Lou S.

arrived on site to inspect dishwasher door gasket/seal catching on the bottom rack. Upon further inspection, I found that the gasket/seal was not seated correctly and was catching on the bottom racks left side as one pulled it forward and pushed it back. I reseated the gasket, but found that the top left corner of the gasket was badly bound up and had a small tear in it. I placed the unit in diagnostics and tested and unit operated as designed. Office to order gasket/seal and scheduled return service for 06/25/18 MS. No water leaks observed during service.

Near US-183, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WTW5590SQ2, Arrived on call for unit filled with water and then stopped working completely, found lid switch was bad so installed led switch ans still nothing coming on when advancing timer, checked ac volts to timer got 115 ac volts from black/white to black replaced timer and tested and all checks good, all functions are working know, broke timer knob trying to remove it, will order timer knob, skyped office parts and talked to sarah and will reschedule for 6/26/18, customer requests service on 6/28/18, no water leaks after repair.

Near Luna Vista Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WTW5590SQ2, Arrived on call for unit filled with water and then stopped working completely, found lid switch was bad so installed led switch ans still nothing coming on when advancing timer, checked ac volts to timer got 115 ac volts from black/white to black replaced timer and tested and all checks good, all functions are working know, broke timer knob trying to remove it, will order timer knob, skyped office parts and talked to sarah and will reschedule for 6/26/18, customer requests service on 6/28/18, no water leaks after repair.

Near Luna Vista Dr, Hutto, TX 78634
Thomas L.

Thomas L.

Near Farm to Market Rd 1431, Jonestown, TX 78645
Thomas L.

Thomas L.

Near Farm to Market Rd 1431, Jonestown, TX 78645
Connor M.

Connor M.

MVWB835DW0 maytag washer Labor-139.99 arrived on site to test unit for turning off during cycle and needing to be rebooted in order to use it. Fiund error code for communication error between control and UI. Replacec both components and tested unit. Unit working properly, no leaks detected.

Near E Humphreys St, Seguin, TX 78155
Jerry C.

Jerry C.

WGG555S0BS01 Arrived to inspect gas odor. I discussed the issue with the customer and found they had detected gas odor within close proximity to the unit. It was an isolated incidence and had occurred after cleaning personnel had been within the residence. I tested the all of the burners and found no odor of raw fuel. I used a gas detector and it registered no ppm during a normal burn. I activated the valves without allowing ignition and the detector registered gas present and at anticipated levels. I advised the customer of my findings and to ensure a check of the unit after anyone who is not familiar with the unit and it’s operation has been near. Operational test good, no gas leaks detected during service.

Near Caprock Canyon Trail, Georgetown, TX 78633
Jerry C.

Jerry C.

Near Caprock Canyon Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

WFE510S0AS0 (Freestanding Range) - Arrived onsite for customer complaint of range left side not turning on. Found infinite switches and element shorted out. Removed LF/LR element and switches. Installed new replacements. Reassembled. Tested unit. All element works as intended. No other issues found.

Near Jorgette Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

WFW9200SQA12 Arrived on site for “leaking water from underside of unit” complaint. Inspected unit and found lower tub bellows line had come loose from drain pump. Reconnected bellows to drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Mohle Dr, Austin, TX 78703
Connor M.

Connor M.

MEDX655DW1 maytag dryer Arrived on site to test unit for dryer not stopping after cycle. Found bad timer. Replaced and tested unit. Unit working properly. Instruct customer on proper venting and fire hazard.

Near Tanglewood Dr, Seguin, TX 78155
Steve C.

Steve C.

Near Iroquois Ct, Fort Hood, TX 76544
Dona W.

Dona W.

Arrived on site for error in rinse cycle, found 4 e error. Removed control and found j133 burned across soldering. Will need new control, part is no longer available.Has been discontinued by mfg. all water connections dry. Collected 108.24 on card.

Near Greenlee Dr, Georgetown, TX 78628
Clif L.

Clif L.

Maytag refrigerator MSD2758DRB. Arrived on site to diagnose a refrigerator and is not cooling properly in the RC. Tested unit and found shorted defrost control causing excessive frost in freezer evap coil. Short occurred due to normal wear and tear. Replaced defrost control and tested unit. Found all is functioning properly at this time.

Near Evening Primrose Path, Austin, TX 78750
Jerry C.

Jerry C.

KFIV29PCMS03 Arrived to inspect ice in fc and ice issues. I found the ice bin level sensor shipping tape in place and removed. The unit had a large amount of surface ice within the fc and there was a 9 inch area or the bottom of the fc door gasket, pulled completely away from the door liner. I was able to correct the gasket and bond it to the door permanently. The drain showed signs of leaking onto the lower unit pan and I found it was completely plugged. I removed the debris and tested. Operational test good, no leaks observed during service.

Near Kuykendall Dr, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no heat condition. Tested unit at bake and 350. Bake burner lights every time.

Near Riverchase Dr, Leander, TX 78645
Arthur B.

Arthur B.

WDT720PADM2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not drying dished and not washing properly. Ran service tested and found heater works as intended. Advised customer to run hot water at sink and use rinse aid for better wash performance. No other issues found. All water connections were dry at time of service.

Near Fort Donelson Drive, Belton, TX 76513
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# ED5PHEXNL00. Making intermittently noises.

Near Pioneer Way, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher not filling with water, found water line behind dishwasher kinked, unkinked the water line and reinstalled dishwasher and tested and know dishwasher is filling with water, no water leaks at time of call, no parts needed, call complete

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher not filling with water, found water line behind dishwasher kinked, unkinked the water line and reinstalled dishwasher and tested and know dishwasher is filling with water, no water leaks at time of call, no parts needed, call complete

Near Methodius Dr, Hutto, TX 78634
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to test unit for noise during operation. Found rythmic noise following drum rotation, and buzzing coming from heater housing. Unable to dampen noise from heat housing. Rollers checked fine. Will need to replace drum. Also replacing motor for excessive vibration. Drum is expart. Office to schedule directly.

Near Frostwood Dr, New Braunfels, TX 78130
Thomas L.

Thomas L.

Near Boggy Ford Rd, Lago Vista, TX 78645
Robert J.

Robert J.

WEG745H0FS0 Arrived on job for complaints of oven not working in bake. Found that wire to bake igniter not connected. Connect wire and test oven. Operation of oven now normal. No gas leaks detected at time of service. Job complete.

Near Windswept Way, Kyle, TX 78640
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the heating element and tested unit. Unit operated as designed. No water leaks observed during service.

Near St Andrews Dr, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site to replace float holder that was broken, replaced with new float holder. Started cycle and let run for 10 minutes to verify operations. All parms check correctly, all water connections dry. Unit running to spec. Did inform customer that flooring under dishwasher is warped. He is aware. Took pictures.

Near Laurel St, Georgetown, TX 78626
Scott  M.

Scott M.

Arrived on site for fresh food upper shelf freezing . Ran diagnostics . Dampener is sticking open and making a loud ratcheting noise . Ordering dampener ,return 6/22. No water leaks detected at time of service . Job complete .

Near Oakmountain Cir, Austin, TX 78759
Thomas L.

Thomas L.

Near Declaration Cir, Lago Vista, TX 78645
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the water valve, unit tested good, water lines were dry at time of service.

Near Hacienda Ridge, Austin, TX 78738
Jonathan  S.

Jonathan S.

Whirlpool washer model#WTW5000DW1. Not completing wash cycle.

Near University Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WTW7500GW0, Arrived on call for wet cloths at end of cycle or unit is not spinning, f3 e2 which is a inlet water temp fault, f0e4 spin limited by water temp, f0 e3 overloaded fault, f7e0 power outage when unit was running, , found that outlet has a open ground that the washer is plugged in to customer will need to contact a electrician, also found water valve sensor is reading open, will need water valve, also instructed outlet has a bad ground for washer customer will contact a electrician, and instructed customer on loading and soap usage,, load size 5-6 pairs of jeans and to keep center wash plate open and comforters nothing above a size twin and soap usage liquid only use to the number 1 on the soap cup and thats the soap bottle cup, Skyped office parts and talked to Selina and will reschedule for 6/22/18

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WTW7500GW0, Arrived on call for wet cloths at end of cycle or unit is not spinning, f3 e2 which is a inlet water temp fault, f0e4 spin limited by water temp, f0 e3 overloaded fault, f7e0 power outage when unit was running, , found that outlet has a open ground that the washer is plugged in to customer will need to contact a electrician, also found water valve sensor is reading open, will need water valve, also instructed outlet has a bad ground for washer customer will contact a electrician, and instructed customer on loading and soap usage,, load size 5-6 pairs of jeans and to keep center wash plate open and comforters nothing above a size twin and soap usage liquid only use to the number 1 on the soap cup and thats the soap bottle cup, Skyped office parts and talked to Selina and will reschedule for 6/22/18

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WTW7500GW0, Arrived on call for wet cloths at end of cycle or unit is not spinning, f3 e2 which is a inlet water temp fault, f0e4 spin limited by water temp, f0 e3 overloaded fault, f7e0 power outage when unit was running, , found that outlet has a open ground that the washer is plugged in to customer will need to contact a electrician, also found water valve sensor is reading open, will need water valve, also instructed outlet has a bad ground for washer customer will contact a electrician, and instructed customer on loading and soap usage,, load size 5-6 pairs of jeans and to keep center wash plate open and comforters nothing above a size twin and soap usage liquid only use to the number 1 on the soap cup and thats the soap bottle cup, Skyped office parts and talked to Selina and will reschedule for 6/22/18

Near Tammi Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WTW7500GW0, Arrived on call for wet cloths at end of cycle or unit is not spinning, f3 e2 which is a inlet water temp fault, f0e4 spin limited by water temp, f0 e3 overloaded fault, f7e0 power outage when unit was running, , found that outlet has a open ground that the washer is plugged in to customer will need to contact a electrician, also found water valve sensor is reading open, will need water valve, also instructed outlet has a bad ground for washer customer will contact a electrician, and instructed customer on loading and soap usage,, load size 5-6 pairs of jeans and to keep center wash plate open and comforters nothing above a size twin and soap usage liquid only use to the number 1 on the soap cup and thats the soap bottle cup, Skyped office parts and talked to Selina and will reschedule for 6/22/18

Near Tammi Ln, Taylor, TX 76574
Dona W.

Dona W.

Arrived on site for no heated dry, ran unit through diagnostics. No errors, heating element is turning on drawing around 5.4 amps. Checked household water temps are at 121 degrees, all water connections are dry. Unit is running to specification. All water connections dry.

Near Brady Way, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WED6200SW1, Arrived on call for dryer making squeaking noise, found rear rollers have some ware but idler roller is bad, will order repair kit and idler, pully idler 35.73, repair kit 57.83, dr440 179.99, customer already paid svc fee labor 80.00 which = 173.56 plus tax 14.32 which = 187.88, customer agreed to est. Skyped office parts and talked to jordan and will reschedule for 6/25/18, customer requests appointment after 2 pm, will collect remaining balance of 187.88 on return. Did instruct customer not to run dryer until repair it made to keep belt from breaking, belt that is on unit is good just need rollers for drum from repair kit.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WED6200SW1, Arrived on call for dryer making squeaking noise, found rear rollers have some ware but idler roller is bad, will order repair kit and idler, pully idler 35.73, repair kit 57.83, dr440 179.99, customer already paid svc fee labor 80.00 which = 173.56 plus tax 14.32 which = 187.88, customer agreed to est. Skyped office parts and talked to jordan and will reschedule for 6/25/18, customer requests appointment after 2 pm, will collect remaining balance of 187.88 on return. Did instruct customer not to run dryer until repair it made to keep belt from breaking, belt that is on unit is good just need rollers for drum from repair kit.

Near Taylor Rd, Elgin, TX 78621
Dona W.

Dona W.

Near FM436, Belton, TX 76513
Arthur B.

Arthur B.

DU915PWSS0 (Dishwasher) - Arrived onsite to install dishwasher console to dishwasher from prior tech’s diagnosis. Removed defective console and installed new replacement. Reassembled. Tested unit. All features work on console as intended. No other issues found. All water connections were dry at time of service.

Near E Orion Dr, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and inspected washer and found valve for hot water is blocked by sediment/scale, took one picture. After replacing valve spoke with tech line Kurt, Because it was the hot water valve that was blocked scale buildup is coming from hot water heater. Water heater will need to be corrected/addressed before washing machine should be used. If build up happens again customer will need to be charged for the replacement valve and relevant labor code. No water leaks from connections at time of service, job complete

Near Manassas Dr, Austin, TX 78745
Arthur B.

Arthur B.

LSR8233EQ1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating and overfilling. Customer advised prior service company has been out. Removed console and found pressure hose was not connected to level switch. Attached pressure hose and tested unit. Unit now fills, agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Sandyford Ct, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model WFW8300SW03, Arrived on call for not spinning or agitating at all, checked for error codes and got f24 which is a water temp sensor error , f01 which is a communication error between the ui and main control not energizing the drain pump, will need drain pump and water temp sensor checked bad, will need water temp sensor and main control and ui and all shocks due to broken and belt due to broken, will need autho, office will reschedule with customer, unit is pulled out and is not connected to water.

Near Watersedge Terrace Dr, Elgin, TX 78621

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