Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=09 degrees and RC=39 degrees. When I opened the left rc door I found the ice bin door gasket not completely seated and badly crimped in the bottom right corner. I found ice formations on the ice box facia and ice built up at the back of the ice box on the cabinet wall. I tested the ice maker on test#56 and found error code E2. I tested the motor on test #57 and the part failed. I checked the fc evaporator and found no ice/frost built up on the cover. Also found the UI display with partial numbers showing. Also found the ice bin wit( a large broken piece missing (photo). I am ordering the ice bin door, ice fan, ice box adaptor, ice box facia/heater, ice bin container, and UI. Also ordering CNOTE-AUTHORIZATION, CNOTE-LSO. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10846539 (ICE FAN) and 1 W10848301

Near Sundrops St, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I found the ice bin with approximately 1/4 the bin full of ice. I tested the the unit in tests 3, 15, 36, 37, 57, 59, 45 and checked the ice maker for error codes in test 56. No error codes found, but I did find that when I tested in #57, the ice maker only dispensed 4 ice cubes when it should’ve dispensed 6. When I tested in #45, the fill tube filled the tray for approximately 7 seconds, but still did not fill the tray completely. I contacted Techline and spoke to Rich and advised of my findings and previous repairs. He advised that the valves needed to be replaced. I am ordering the main valve, dual valve, and reservoir and will return with all prescreened parts. I scheduled return service for 12/02/19. No water leaks observed during service.; ordrng 1 W10865826 (valve) and 1 W11168758 (RESERVOIR) and 1 WPW10341329 (water valve assy)"

Near Fairfield Loop, Leander, TX 78641
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB765FW3 Arrived on site customer complaint was washer was leaking put in test mode filled with water and drained it found it was the wall that was leaking and show the customer that she needs to call a plumber

Near S Norma Dr, Waco, TX 76705
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for damaged doors installed new doors

Near E 6th St, Austin, TX 78702
Dylan  T.

Dylan T.

COOKTOP FRIGIDAIRE FFGC3626SS 3578#Arrived on site customer complaint was that the original coat I’ve had some scratches on it came back out with two new ones one had markings on it and surface rust the other one also had surface rust customer didn’t want it even though I told them that it could be cleaned off with cleaner they said they would just stick with the one they have

Near Water Supply Rd, Temple, TX 76502
Dylan  T.

Dylan T.

WASHER MAYTAG MVWC565FW1 Arrived on site customer complaint was sheet was stuck under the agitator take the unit apart replace the agitator everything else work great all lines are dry

Near Pendleton-Troy Rd, Troy, TX 76579
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no ice and not dispensing. Found motor rusted installed a new dispenser motor and updated shaft. E2 error on icemaker and no air flow from fan. Installed a new icemaker,ice box fan and main control. Ran diagnostics all test passed,good airflow,icemaker ran harvest and filled with water. Repair covered u fee AUTHO KNBBZNBDPL1"

Near Lakota Pass, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR GE PYE22KSKHSS "Arrived on site for loud noise. Per customer he has to defrost unit due to ice build up and loud noise. Test fan making odd noise with no ice present,removed fresh food evaporator cover,ohmed heater good,defrost thermo reading closed. Replaced fan motor and temperature sensor. Reassembled,bled unit powered unit on no odd noise from fans"

Near Cartwheel Bend, Austin, TX 78738
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WEE510S0FS1 Arrived on site for range temperatures uneven. Performed temperature test on bake mode at 350°. Measured average temperature and found at 358°. Found oven was calibrated +10°. Put back at factory settings. Spoke with customer on user care guide. All tested good.

Near Quiet Oak Cove, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

FREEZER WHIRLPOOL EV170NYLS00 Spoke with customer she agreed to them out for the door gasket part needs to be ordered; ordrng 1 4390664 (gasket)

Near Knottingham Dr, Waco, TX 76712
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUDF204EPA00 "Arrived on site for water leaking. Customer powered unit off,powered unit on ran icemaker through a harvest found icemaker sticking in various positions diagnosed faulty icemaker. Installed a new icemaker ran icemaker through a cycle icemaker passed harvest and filled with water no leaks.

Near Scenic Dr, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator making scraping noises. Customer stated sound was coming from RC side. Performed diagnostics mode and tested damper control. Found damper control failed. Removed damper control and installed new. Tested damper control and all other operations. All tested good, no water leaks detected."

Near Oak Ridge Cir, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived onsite for the refrigerator not cooling correctly in the RC. I found the evaporator fan motor with 124VAC to it but not running. I replaced the fan motor and tested the unit. The unit works as designed. Call complete.

Near Point Cove, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

DRYER LG DLE4970W Arrived on site for dryer not drying on sensor dry. Performed diagnostics mode and tested sensor heating and sensor. Found sensor reading at control. Gained access to sensor and cleared lint and hair away from sensor. Performed diagnostics mode and tested again. All tested good with dryer. Recommend to have vent cleaned.

Near Co Rd 103, Georgetown, TX 78626
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site for no ice and loud noise. Found drain pump making loud noise and not powering on icemaker,found water leaking from waterline diagnosed unit will need a new drain pump and water line. Ordering a new pump and waterline; ordrng 1 1901A (DRAIN PUMP) and 1 CNOTE (LM ON,Y) and 1 TJ9SSIM6 (WATER LINE)"

Near Marina Village Cove, Lakeway, TX 78734
Dylan  T.

Dylan T.

REFRIGERATOR GE GSS25GGHBCBB Arrived on site customer complaint was not dispensing ice and the door gasket on the freezer side will not stay in replace the Icemaker bucket I started dispensing ice perfectly fine gasket would not sit in the freezer door need to order the correct door if it is approved and get customer rescheduled; ordrng 1 WR78X12663 (door foam asm fz)

Near Fisher St, Waco, TX 76705
Jonathan  S.

Jonathan S.

MICROWAVE GE PVM9195SF3SS "Arrived on site for microwave interior light not working. Inspected unit and work area. Found no access to light without removing unit, due to extended cabinet. Removed microwave and tested light operation and found blower lamp. Removed failed lamp and installed new. Tested light operation. Installed microwave and tested light and heating operation. All tested good. Paid in full on credit card."

Near Lake Teravista Way, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ET21UKXJT01 "Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found ice in bottom of FC. Gained access to air baffle and found ice blocking cold air. Quoted customer for clogged evaporator drain line . Removed ice buildup with steamer. Found water not draining. Cleared drain line and tested. Tested all other operations. All tested good, no water leaks detected. Paid in full on credit card."

Near Vp Ranch Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER LG WT7200CV "Arrived on site for washer WiFi light not as bright as dryer. Removed UI and installed new. Found same results. Tested voltage to main control and found within range. Called tech support and spoke with Collin. He stated that there is no option to change light brightness and that dryer is a different model and may not be as bright as dryer. (case# TCC191125184036). Tested all other operations. All tested good, no water leaks detected."

Near Westwood Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator leaking water on freezer side. Inspected unit and work area. Found drain line frozen. Removed ice from evaporator drain plate and found rubber gasket not in correct position and blocking drain. Corrected gasket and tested drain. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Staton St, Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site for “clothing caught on agitator” complaint. Inspected unit and found article of clothing caught on broken edge of agitator. Removed and replaced agitator. Unit checks good. No leaks detected, at time of service."

Near Coyote Call Way, Austin, TX 78725
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for “not cooling” complaint. Inspected unit and found start device not functioning properly. Removed and replaced start device. Unit is performing as designed. No leaks detected, at time of service."

Near Pfluger Farm Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced defrost thermistor. Unit is performing as designed. No leaks detected, at time of service."

Near Hubert R Humphrey Rd, Manor, TX 78653
Clif L.

Clif L.

WASHER GE GFWR4800F2WW "Arrived on site to replace tub and shocks for washer. Found when trying to remove console, screws for console rusted out and console will break upon removal as screws cannot be removed. Console and screws will be needed as well to repair unit. Office will need to have repair reauthoed, and set return appt for 2 techs and 2 hours.; ordrng 1 CNOTES (AUTHO NEEDED, 2 TECHS, 2 HOURS.) and 2 WH02X10403 (SCREW)s and 1 WH42X10989 (panel asm control be)"

Near Austex Acres Ln, Manor, TX 78653
David  Z.

David Z.

WASHER MAYTAG MVWX655DW1 "Arrived on site to install previously diagnosed parts. Installed new wash temp switch, gearcase and cam. Calibrated unit. Retested unit. Unit is now spinning and using both hot and cold valves. No water leaks found at time of service. Call complete."

Near S Glen Cove, Hutto, TX 78634
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DW3 "Arrived on site to replace control, console, and lid lock, I replaced all parts, but he console came in damaged. I installed console so customer could use washer, ordering console, *** RETURNING TECH NEEDS TO MARK CONSOLE DAMAGED AND RETURN TO OFFICE. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11112656 (console)"

Near Signal Hill Rd, Austin, TX 78737
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to diagnose a dishwasher that was not drying dishes. Performed diagnostics and found no error codes present. Ran diagnostics cycle and found all parts working as designed. Advised customer on running hot water first, using the high temp options, and that they must use rinse aid. No rinse aid found in unit at time of service."

Near Chayton Cir, Pflugerville, TX 78660
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site for customer complaint of unit giving error code, found stuck keypad, quoted customer for control panel, they are going to buy new unit.

Near Kaden Way, Austin, TX 78738
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for customer complaint of no ice production and ice formation near reservoir. Found part of the evaporator was hanging down and line was pinched causing a restriction. Since this is literally brand new and never worked,

Near Malaquita Branch, Bee Cave, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWB855DC2 "Arrived on site for customer complaint of unit not powering on, found faulty control panel, I replaced control panel, unit tested good."

Near Hub Dr, Wimberley, TX 78676
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Arrived on site to replace controls, ice maker and valve, after replacing parts, unit tested good."

Near FM2325, Wimberley, TX 78676
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site for customer complaint of error code F3E0, found wire harness going to temp sensor was not connected, I connected sensor harness, unit tested good."

Near Flathead Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE MAYTAG MER8680BS0 "Arrived on site for customer complaint of unit not baking properly, found bad bake element, I replaced bake element, unit tested good."

Near W Hwy 290, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE JENN-AIR JMV9196CS3 Contacted customer and she fixed the microwave over the weekend and does not need services

Near W Cave Blvd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 "Arrived onsite for customer complaint of dryer not starting. Removed bulkhead and found thermal fuse blown. Removed and replaced thermal fuse,reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent clean of lint at time of service."

Near Rose Cir, Harker Heights, TX 76548
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice maker not getting voltage due to wire issues in door. Contacted office and found door is covered but labor is not. Looked up part and found that it is discontinued, (See SD-QuickPic) called office and was made aware there is nothing we can do. Spoke with customer and informed that part is discontinued. No water leaks present at time of service.

Near Country Trails Ln, Austin, TX 78732
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not heating, found unit tested good, but I found a ventilation issue. Instructed customer to have vent cleaned."

Near La Buena Vista Dr, Wimberley, TX 78676
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light and found no lights illuminated. Uninstalled and removed magnetron,capacitor and diode. Reassembled,reinstalled and tested with with 1 cup of water. Water was boiling when completed. No other issues found."

Near W Vega Ln, Killeen, TX 76542
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not starting. Upon inspection, found sump broken and control not responding.Removed and replaced both control and sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Prewitt Ranch Rd, Killeen, TX 76549
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site to install previously diagnosed parts. Upon arrival found that evaporator is still completely frozen. Also found that evaporator drain needs to be replaced as well. Ordering needed part and will return Tuesday 12/3/19 instructed customer to defrost unit 48 hours before service and how to do so properly as to reduce risk of water damage. No water leaks present at time of service. Customer would like P.M appointment if possible.; ordrng 1 W10673133 (EVAPORATOR DRAIN )

Near Merrywing Cir, Austin, TX 78730
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE320M0EB1 "Arrived onsite for customer complaint of freestanding range LF Burner not cycling. Removed back panel and found LF infinite switch shorted. Removed and replaced switch,reassembled and tested. LF element works as designed. No other issues found."

Near US-190, Belton, TX 76513
Andy  B.

Andy B.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site for microwave error code. Tested and inspected unit and found failed UI. Spoke with CS and found part is covered. Ordering part and will return Monday 12/2/19 .; ordrng 1 WPW10420954 (UI)

Near Crest Ridge Cir, Austin, TX 78750
Andy  B.

Andy B.

DISHWASHER IKEA IUD7070DS1 Arrived on site for dishwasher not drying dishes properly. Tested and inspected unit and found failed control and heating element. Ordering needed part. Office to schedule as control is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906419 (CONTROL )

Near Silvercrest Cir, Austin, TX 78757
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL WVW53UC6FS Contacted office and found unit is under warranty. Arrived on site for vent hood making loud noise. Tested and inspected unit and found issues with blower fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Hiline Rd, Austin, TX 78734
Andy  B.

Andy B.

OVEN KITCHENAID KODE500ESS02 "Arrived on site for oven stuck key when boil or hits 550, upon arrival customer informed me that when baking unit will go to boil on its on and gets stuck. Tested and inspected unit and found control and UI will need to be replaced. Contacted office and found that those parts are covered. The way unit is installed will need 2 man job. . Ordering 2 man. Office to schedule return trip. Advised customer not to use unit until repairs are done. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN JOB )"

Near Wild Canyon Loop, Austin, TX 78732
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer with long dry times. Tested and inspected unit and found all operations to be normal, preformed temperature test at vent with vent off and with vent on and found to be within range. Called tech line and spoke with Austin (SR# 7726483097) Made aware of stated issues and what was found was on that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed. No repairs are needed at this time."

Near Far W Blvd, Austin, TX 78731
Andy  B.

Andy B.

COOKTOP KITCHENAID KECD806RSS01 "Arrived on site for cooktop only working on high heat. Tested and inspected unit and found failed switch. removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Austin, TX 78750
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for refrigerator not cooling, frost, and door closing issues. Tested and inspected unit and found door is not designed with cams and does not close on its own and this is normal operations. Found that unit is cooling properly. Found some frost where cold air comes out of FC. Inspected unit and found this is due to gasket on left side of RC has a big gap letting outside air in. Heated gasket and reshaped to seal properly. Tested unit and all operations are normal. No water leaks present at time of service."

Near Running Rope, Austin, TX 78731
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Called Whirlpool Tech line and spoke with DUSTIN.Advised Dustin SR 7726479237Advised to preform several check.Took temperatures and gotFREEZER TEMPERATURE IS 38REFRIGERATOR TEMPERATURE IS 48.Revealed the evaporator and unit was frosted over.Called office and spoke with DW, who gave me a quote for sealed system..Customer kindly declined the quote due to approximately 40 family members coming to town for thanksgiving.Customer will purchase a new unit.

Near Rio Azul Dr, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts .Removed and replaced the IM, adapter, gasket and fan.Reassembled and unit tested as designed.Job complete"

Near County Rd 304 E, Jarrell, TX 76537
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0AB01 Arrived to inspect double wall oven heating concerns.Tested both unit at the same time and unit operated as designed.Issue not present at this point.Job complete

Near Marshall Trail, Round Rock, TX 78665
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer with no hot water.Tested the unit and unit has hot water.Issues were within the water heater, not the washer.Unit tested as designed.All water lines were dry at the time of service.Job complete"

Near Chandler Creek Blvd, Round Rock, TX 78665
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GC2 Arrived to install previously ordered part.Removed and replaced the door latch.Unit now operates as designed.All water lines were dry at the end of service.Job complete

Near Schuster Ct, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived to install previously ordered parts.Removed and replaced all ordered parts.Reassembled and unit tested as designed.CUSTOMER ADVISED THE PREVIOUS TECH DENTED HER LEFT DOOR.Took SD pic of previous damage.Job complete

Near Parrot Trail, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived to install previously ordered part.Removed and replaced the the dispenser.Unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Green Tree Cove, Round Rock, TX 78665
Al R.

Al R.

OVEN WHIRLPOOL WFE505W0HB1 Arrived to inspect range sounds.Confirmed the complaint and advised and showed the customer the sounds she’s hearing are the NATURAL sounds of the bake element cycling on and off.The element loops through 4 parts on the element brace and the noises she hears are natural.Unit seals and heats as designed.Job complete.

Near Yearwood Ln, Jarrell, TX 76537
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived to inspect range door issues.Confirmed the complaint and removed the door , adjusted the right door hinge and reassembled the door.Unit now works as designed with no gaps.Customer satisfied Job complete"

Near Toscana Trace, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFHS2622MSXA "Arrived on site for water leaking and plastic in ice. Found water leaking from icemaker housing,found ice container cracked and broken pieces being dispensing with ice. Need AUTHO for ice container and icemaker. ; ordrng 1 241860803 (ICE CONTAINER) and 1 NEEDAUTHO (FOR ICEMAKER AND ICE CONTAINER )"

Near Saddlestring Trail, Austin, TX 78739
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on job for complaints of unit making noise. Tested unit. Found that fan motor was bad. Office to reschedule with customer. Ordered parts ; ordrng 2 W11122643 (NUT)s and 1 W11207441 (COVER )

Near Rough Bark St, Buda, TX 78610
Andy  B.

Andy B.

DRYER ELECTROLUX EWMED70JRR0 Arrived on site for dryer error code. Tested and inspected unit and found failed controls and heating element. Also found that air venting needs to be fixed.

Near Flat Top Ranch Rd, Austin, TX 78732
David  Z.

David Z.

COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on site to diagnose a compactor that was banging around when in use. Ran the unit and heard what sounded like possibly slipping gears. Removed bottom cover and replaced drove gear set. Retested unit and still heard banging. Removed lid and checked travel and noticed that the unit was not stopping when it was contacting the directional switch. Ordering 1 WP777811, directional switch. Return visit scheduled for Monday 12/2. ; ordrng 1 WP777811 (switch-dir)"

Near Scout Island Cir S, Austin, TX 78731
Richard P.

Richard P.

WASHER WHIRLPOOL WFW3090JW "Arrived onsite for the washer not running with error code f24 overfill, drain pump was not draining, and door was locked, replaced pressure switch, did not resolve issue, need to order main CCU, customer needs to be put on the cancellation list, elderly couple, will need to contact previous technician for removal of washer from RV. Office to reschedule ; ordrng 1 W11334214 (CONTROL BOARD )"

Near Old Bastrop Rd, New Braunfels, TX 78130
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG525S0JW0 Arrived onnsite and found unit failing to initiate bake or broil. Gas is on and check valve is open. Unit does not spark. Replaced spark module. Still failed to spark. Also shuts itself off from bake and broil. Won’t enter diagnostics. Ordering control to repair. ; ordrng 1 W11204522 (CONTROL)

Near Deloney St, Austin, TX 78721
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for unit not cooling, removed evap and ran compressor and found frost would come tyrants be gone within 10mins, found unit to be low on Freon, advised customer for issue, told to cal manufacturing and see for possible parts and labor concession . Otherwise unit will need compressor and Evaporator. ; ordrng 1 CNOTE (PART REFUND)"

Near Red Sparrow St, Austin, TX 78729
Joseph C.

Joseph C.

RANGE MAYTAG MGR5729ADW "Arrived on site for “right front burner not igniting and control panel has holes worn through it” complaint. Inspected unit and found right front burner head corroded and ignitor faulty. Removed and replaced right front burner head. Right front burner head performing as designed. Could only find a black control panel. . Will pay remainder, upon completion of panel install. Return for repairs on 11/27. No leaks detected, at time of service.; ordrng 1 WPW10162787 (cntrl-elec)"

Near E 46th St, Austin, TX 78751
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DW1 "Arrived on site to replace gearcase and valve, found washplate is locked onto gearcase and needs to be cut off. At this point Customer is buying a new washer."

Near Pointe View Dr, Austin, TX 78738
Scott  M.

Scott M.

DRYER WHIRLPOOL WED560LHW0 Needs front panel and outer door ....need to reorder ; saved tckt

Near Guadalupe St, Austin, TX 78701
Jonathan  S.

Jonathan S.

WASHER LG WM2688HNMA "Arrived on site for washer not operating. Customer stated that she was washing sheets and unit made a banging sound and stopped Inspected unit and work area. Found wash basket not able to turn. Performed diagnostics mode and tested spin operation. Found rotor attempting to move. Gained access to stator and hall sensor and checked resistance. Found hall sensor opened. Inspected wash basket and found broken on basket. Found wash basket is NLA. If part were available would need to replace wash basket and rear tub.

Near Crystal Cove, Jonestown, TX 78645
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived to install previously ordered parts.After removing and replacing the housing, I tested the ice maker and ice maker was not working.I jumped it and also jumped the fill valve and unit did not respond.Unit will need an ice maker and valve.I will return with other previous parts.NEEDS MORE AUTHORIZATION FOR ADDITIONAL PARTS.Office to reschedule with customer after authorization ; ordrng 1 CNOTE (ADDITIONAL AUTHORIZATION ) and 1 W11043013 (VALVE) and 1 WPW10300024 (ICE MAKER)"

Near Calima Cove, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR LG LFX31925ST/00 Arrived on site for unit drawer falling when opened . Found right side rail not inserted properly casing to fall out. Was able to connect rail into bearings and tested good. Applied grease to smooth action.

Near Canyon Rd, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MHW6630HW0 Arrived on site for washer leaking. Customer stated that water was coming from backside. Gained access to drain line and found leak on water line from drain pump to drain hose. Found tape was added to drain line in attempt to keep from leaking (SD-QUICKPIC) . Will need to replace water line. Schedule return for Wednesday the 27th. ; ordrng 1 W11316671 (HOSE)

Near Canyon Oak Loop, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived onsite for customer complaint of French door refrigerator not making ice. Removed ice bin and found bail arm stuck. Was able to free arm and observe ice maker calling for water. No other issues found. All water connections were dry at time of service.

Near Shaw Ln, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived onsite for customer complaint of French door refrigerator not making ice. Removed ice bin and found bail arm stuck. Was able to free arm and observe ice maker calling for water. No other issues found. All water connections were dry at time of service.

Near Shaw Ln, Killeen, TX 76542
Chase S.

Chase S.

WASHER MAYTAG MHW8200FC0 MHW8200FC0 Arrived on site to check washer for dispenser issues. Ran diagnostic tests and found no errors. There was excessive sudsing found with no soap being dispensed. Found detergent concentration set to the lowest setting causing more than recommended soap to be dispensed. Adjusted concentration setting and advised clean washer cycle be ran with Affresh. All functions check good. Job complete

Near Marly Way, Austin, TX 78733
David  Z.

David Z.

WASHER LG WM2501HVA Arrived on site to install previously diagnosed parts. On removal of rear panel saw that rotor was not seated properly due to loose rotor bolt. Removed bolt and put loctite on it and reinstalled. Tested unit and noise and vibration is now gone. PR collecting payment for job on his side of dispatch. Call complete.

Near Two Coves Dr, Austin, TX 78730
Dylan  T.

Dylan T.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site customer complaint was not draining properly re-adjusted drain hose and drain pump ran the unit make sure everything else was clean and good all Lines are dry

Near Magnolia St, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite to install new FC ice maker to 5 door refrigerator from prior tech’s diagnosis. Upon removal of FC door, found door switch is broken not allowing light to come on. This is also causing ice maker issues. Ordering door switch and return with ice maker. R/S Tuesday 11/26 8a-12p. ; ordrng 1 W11384469 (DOOR SWITCH )"

Near Redwood Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

FREEZER FRIGIDAIRE LFFH20F3QW Arrived onsite for customer complaint of water leaking from front. Found drain channel full of ice. Found also foam blocking channel. Used steamer to clear channel and removed blockage. No other issues found.

Near Kate St, Copperas Cove, TX 76522
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "arrived on site to inspect refrigerator freezer issues. Upon further inspection, the customer opened the fc door and I found frost building up on the top, back wall and side walls of the fc section. When I closed the fc door, I found a gap approximately 1/2 inch wide in between the gasket and chassis. I removed the frost build up inside and found that the rails weren’t on track correctly. I adjusted the rails and reassembled the door and drawers and tested the door and it closes correctly with no gap. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Running Water St, Georgetown, TX 78633
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 "Arrived onsite to install new overlay to dryer from my prior visit’a diagnosis. Removed an replaced overlay,reassembled and tested. Dryer now works as designed. No other issues found."

Near Hondo Dr, Killeen, TX 76549
Richard P.

Richard P.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not closing, upon inspection we found the hinge broken, we replaced the whole lid assembly, during installation of the lid assembly we noticed the striker assembly was broken, installed door and ordered striker for repair. Office to reschedule ; ordrng 1 W11096893 (strike)"

Near Morning Glory Cir, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER WHIRLPOOL CHW9150GW1 "0004231 commercial tech line Sr number. Arrived onsite for the washer not running, error code f25 tachometer, called techline and was instructed to turn motor and reset codes, after doing this we reset the washer and it turned on, error code was due to belt sitting to long, advised customer on repairs and if the problem persists tech to call tech line. Complete."

Near I-35, Kansas City, MO 64105
Dylan  T.

Dylan T.

COOKTOP WHIRLPOOL WEE510S0FS2 Arrived on site customer complaint was having was not happy with how sensitive as customer would like when he’s cooking something of the electronics showed customer how to use it a little more properly

Near Saddle Bluff Dr, Salado, TX 76571
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL WVU37UC0FS Arrived onnsite and found unit operating as designed. Customer concerned about operation. Advised customer on use and care.

Near Pflugerville, TX 78660
Thomas L.

Thomas L.

OVEN KITCHENAID KEBS207BSS00 Arrived on site and removed failing control board that is not regulating the lower oven temperature properly.

Near Gabriel Vista E, Georgetown, TX 78633
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived onsite for unit not heating properly. Ran diagnostics and found sensor at room temp, found igniter good, ran bake found over temp. Replaced sensor and tested good."

Near Rolling Creek Rd, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer having wet clothes at end of cycle. Spoke with customer and he stated that it happens about 1 out of 4 wash’s. Inspected and found improper drain line (See SD-QuickPic) ran automatic test cycle and found all operations to be normal. Checked for error codes and found none. All operations are normal. Instructed customer on drain line and loading unit properly and on use and care and practice for best performance. No water leaks present at time of service.

Near N Hills Dr, Austin, TX 78731
Chase S.

Chase S.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site, unstacked washer and dryer. Replaced washer cabinet. All checks good and no water leaks present. Job complete"

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 408. My next six readings were 417, 319, 387, 324, 381, 349 for an average of 361 degrees. I calibrated the unit minus -5 degrees. Advised the customer of my findings. Job completed."

Near Alloro Dr, Austin, TX 78717
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite for burners not working . Found switch HARNES not connected . Connected harness . Tested unit all checked normal . No gas leaks detected at time of service . Job complete .

Near Guadalupe St, Austin, TX 78701
Dylan  T.

Dylan T.

WASHER GE GFW450SPMDG Arrived on site customer complaint was unit will not go through a cycle found The inside tub was extremely loose need the tub job and the motor what is not doing his job as turning the tub Need to technicians to down stack the washer; ordrng 1 2TECHS and 1 WH08X10054 (tub seal) and 1 WH20X27942 (drive motor asm) and 1 WH45X10096 (rear tub asm)

Near Sumbera St, Holland, TX 76534
Scott  M.

Scott M.

DRYER WHIRLPOOL WED560LHW1 "Arrived on site ,replaced front panel and console . Job complete"

Near Guadalupe St, Austin, TX 78701
Dylan  T.

Dylan T.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived on site customer complaint was light was on that said surface burner was hot was and really wasn’t replace the switch light went out ran unit everything else worked great

Near Big Timber, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water leaking. Diagnosed split on fill tube causing leaking during icemaker fill. Replaced fill tube ran icemaker through a cycle water filled icemaker no leaks ; used 1 SWPMB1AE7909-1W11415785 (FILL TUBE) from stock

Near Lightwood Loop, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Inspected door and found a fairly deep gouge on the inner liner below the ice bin which could eventually cause a crack and air leakage. Will re-order the new door. I didn’t notify customer via phone this a.m.; ordrng 1 LW10691266 (dor-fip)

Near Sarazen Loop S, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER MAYTAG MVWB865GW0 Arrived onsite and found tripped breaker. Tested unit for failure. All checks good. Unit is now operating as designed.

Near Archery Ct, Manor, TX 78653
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "arrived on site to inspect microwave turntable not operating. Upon further inspection, I tested the unit with a cup of water inside and turned it on for 20 seconds. The turntable never moved. I checked the turntable status in settings/tools and found that the turntable had been turned off. Turned it back on and retested and it operated as designed. I demonstrated how to check this with the customer. Job completed."

Near Cypress Springs Way, Georgetown, TX 78633
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived onsite for customer complaint of thin ice production. Ran diagnostics and found ice set to thin. Reset to thick ice. Advised customer unit will make thick ice. All water connections were dry at time of service.

Near Panther Creek Rd, Kempner, TX 76539
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW85HEFC "Arrived on site for unit leaking, ran diagnostics and found water level and door lock errors, found water level switch faulty. Replaced and tested good"

Near Aria Cove, Round Rock, TX 78681
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and could not duplicate the noise. All functions worked fine. Advised customer to to video record the noise if it comes back and give us a call.

Near Wainscot Oak Way, San Marcos, TX 78666
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived onsite customer complaint of dishwasher not starting. Tested unit and found drain pump not moving. Removed drain pump and found debris clumped in pump. Removed and obstruction,reassembled and tested. Unit now works as designed. All water connections were dry at time of service."

Near Cr 3420, Lampasas, TX 76550
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site for complaint of washer making noise, inspected gearcase and found it is beginning to leak oil. Replaced gear case and noise has stopped. No water leaks from connections at time of service, job complete"

Near Roland Johnson Dr, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for water dispenser issues. Diagnosed frozen reservoir,flushed out reservoir changed setting to control,tested water dispenser unit working as designed."

Near Idea Rd, Austin, TX 78741
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for customer complaint of unit leaking and door popping open during use, found tub was warped and tracks were faulty, bearings not all there. Ordering tub, gasket, and upper tracks. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10681492 (tub-dishwr)"

Near Torrington Dr, Austin, TX 78737
Dylan  T.

Dylan T.

WASHER AMANA NTW4605EW0 "Arrived on site customer complaint was making loud noise thought it was the transmission Call the bolt off the agitator cannot get the agitator off of the washing machine I need to order more parts to get the job complete due to several parts seized together all lines are dry; ordrng 1 21366 (nut,spanner) and 1 389140 (drive block) and 1 W10238320 (tub-outer) and 1 W10531289 (ring-tub) and 1 W10680205 (agitator)"

Near Nolan Loop, Belton, TX 76513
Paul R.

Paul R.

WASHER LG WM2501HVA Arrived onsite to replace the previous diagnosed parts. I found the rotor bolt completely loose causing the noise. Added loc-tite the bolt and tested the unit in diagnostics running the high speed spin. The unit sounds normal and is working as designed.

Near Two Coves Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for ice build up in freezer. Found corner end cap preventing gasket from sealing across cabinet,removed end cap,added adhesive to corner section checked door seal good."

Near Appomattox Dr, Austin, TX 78745
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site and tested operation. Customer stated the unit would making a googling noise when closing door and give open door message. Inspected interlocks and found discoloring on common terminals. Unit will need new interlocks to repair. ; ordrng 1 W11252186 (INTERLOCK UPR) and 1 W11252187 (INTERLOCK LOW)

Near McFarland St, Georgetown, TX 78628
James C.

James C.

DRYER MAYTAG MEDB765FW0 Arrived on site and tested operation. I found no audible tone from console. Removed and inspected. I found the harness to the speaker has been pinched causing waited to break in harness. Installed new ui and tested. Unit tests good. Job complete

Near Deer Trail, Georgetown, TX 78628
Al R.

Al R.

WASHER MAYTAG MVWC555DW0 "Arrived to inspect grinding noises from washer.Confirmed the complaint and free spun the wash plate and unit gear case was defective.Advised customer of defect, quoted the customer for repair, she called her husband to get approval for repair and he declined the repair and decided to purchase a new unitCS advised

Near E Nakoma, Round Rock, TX 78664
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Latimer Dr, Austin, TX 78732
Paul R.

Paul R.

DRYER MAYTAG MED5500FC2 "Arrived onsite for the dryer with the check vent light coming on and not going off, taking multiple loads to dry, and ms stated it makes a noise when it has a load in it. I tested the venting and found the unit cycling between 136-165 degrees with the flex pipe removed but when the flex pipe is connected the unit will set idle at 165 degrees and slowly drop indicating there is a restriction in the house vent. I showed this to ms and advised to call a vent cleaning service. I found the noise being caused from the chassis due to the leveling feet not having equal load on them. I adjusted the feet and the dryer is quiet and working as designed. Call complete."

Near River Wood Ct, Austin, TX 78731
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit dispensed water into the tub and the motor never came on. I advanced through diagnostics and the drain pump came on the element heated up properly. I tested ohms to the motor and it showed to be open. I tested voltage from the control to the motor and got 124V.I am ordering the sump/motor assembly & CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 11/27/19. No water leaks observed during service.; ordrng 1 WPW10605057 (pump and motor assy)"

Near Spring Grove Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

WASHER WHIRLPOOL WFW85HEFW1 "arrived on site to inspect washer error codes. Upon further inspection, I found the unit unplugged. After plugging it in, the unit drain pump kicked on and would not turn off. I placed the unit in diagnostics showing error codes F9E1, F8E3, F3E1. I cleared the codes and unplugged the unit. I gained access to the drain pump and remove dryer filter to find a large amount of debris inside the filter causing the unit to not be able to drain. I cleared the debris and reinstalled the filter and placed the unit back into diagnostics and tested. The unit operated as designed and drained as designed. Customer advised that the unit is covered under Costco extended warranty but could not produce a receipt. Customer will contact Costco and get proof of warranty and send to the office to get refund. No water leaks observed during service, job completed."

Near Dogwood Trail, Cedar Park, TX 78613
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit Turing off while in use, was able to duplicate issues after preheat. Replaced control and tested and tested good"

Near Cinnabar Trail, Austin, TX 78726
Al R.

Al R.

WASHER LG WT5101HW "Arrived to inspect washer.Changed out pulsator.Repair made issue slightly better, but did not fix the issue.Ordered CNOT for research on possible parts needed for repair.; ordrng 1 CNOTE (RESEARCH CS HAS VIDEO VIA SKYPE)"

Near Cabriole Dr, Pflugerville, TX 78660
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints unit not drying. Tested unit. Unit working as designed. Instructed customer on using jet dry. No leaks at this time. Job complete

Near Rough Bark St, Buda, TX 78610
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site customer complaint was frayed it stopped making ice a couple days ago but it was working fine now took temperature in the freezer temperature was 2° in the freezer fridge was at 35° icemaker was running no error codes all lines are dry

Near Woodland Bend, Salado, TX 76571
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500BW0

Near Highland Terrace, San Marcos, TX 78666
Joseph C.

Joseph C.

OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for “broken vent trim” complaint. Per previous diagnosis, removed and replaced upper front door cover. Unit checks good."

Near Foxglove Dr, Lockhart, TX 78644
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT790SAYM2 "arrived on site to inspect dishwasher dispenser not operating. Upon further inspection, the customer advised that the dispenser is opening and the pod is falling into the tub, but the dishes aren’t getting cleaned. I opened the door and found a pod in the bottom of the tub and the tub was dry. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. The unit operated as designed until midway through, the motor stopped. At the end of testing, the element showed the appropriate amp reading of 7-9amps, but due to corrosion, it was not heating. I am ordering the sump/motor assembly, element & CNOTE-LSO PER CUSTOMER REQUEST. Scheduled return service for 11/27/19 and quested to be placed on the cancellation list. No water leaks observed during service.; ordrng 1 W10703867 (heater) and 1 WPW10482502 (pump&motor)"

Near Mossy Grove Ct, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US0HS00 "arrived on site to inspect cooktop not igniting. Upon further inspection, I found the unit unplugged. Customer advised that they heard a loud pop coming from the unit and the breaker tripped. I removed the cooktop top panel and found where the white wire from the switch harness had somehow grounded/shorted itself out from a liquid spillage. The wire was cut which caused the popping noise and breaker to trip. I removed and replaced the switch harness and the spark module as it was burnt where the white wire connects. Retested the unit and it operates as designed. Reassembled the unit and retested and again it operated as designed. No gas leaks detected during service, job completed."

Near Clearwell St, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Powered unit on found loud vibration noise from condenser coil,removed compressor cover,adjusted all tubing in back compartment, removed frost kickplate adjusted condenser bracket noise no longer present"

Near Sunny Swan Ct, Austin, TX 78748
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW0 "arrived on site to inspect washer noises. Upon further inspection, I raised the lid and turned the basket by hand and found the washplate loose. I removed the washplate and found it stripped out and also found that the gearcase spindle where the washplate attaches is beginning to strip out as well. I tilted the unit back and removed the pulley shield and found a small amount of gearcase oil on the pulley. I advised the customer of my findings and removed and replaced the the gearcase, cam/splotch, and washplate and then calibrated the unit. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed ."

Near Sierra Dr, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF130PAHB0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Using my multimeter, I tested amp draw on the components at the black wire at the junction box. All components were good except the element which showed no amp draw. I opened the unit door and found that the element was burnt/shorted out. I removed and replaced the element and retested and the unit is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Coffee Berry Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for unit not washing after pump was replaced, while inspecting unit. Removed door and checked voltage from control to pump, found 7v while removing found pump harness barley plugged in and was not clipped in. Clipped in harness and tested and unit now washing. Harness was pulled down when new pump and motor was installed causing harness to pull out of control board No leaks on site"

Near Eastwood Ln, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the components. All fans are functions without unusual noises as was the damper. I checked error codes and only E27 appeared and that was due to me having the FF door open for a long period of time and it was getting warm in that section. I waited for several minutes to see if it would duplicate the noise and it did not. I removed the back cover and checked the condenser fan and it was operating as designed. I found that the ice maker was off, so I lowered the arm and watched the IM harvest then dispense water thinking that when the IM dispenses water there might be some valve chatter and nothing. Advised the customer to take a video of the noise if occurs again and call the office. No water leaks observed during service, job completed."

Near Killians Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onnsite and repaired latch and strike. No parts needed. Unit is now operating as designed. All checks good.

Near Manor, TX 78653
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator water dispenser. Upon further inspection, I tested the dispenser and found that water was not flowing very well. I removed the filter and retested and got the same results. I removed the main water valve and found a small amount of debris inside. I replaced the valve and tested and the unit dispensed as designed with no leaks at the valve connections . I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Martin Creek Ln, Georgetown, TX 78633
Richard P.

Richard P.

RANGE KITCHENAID KDRS463VSS03 "Arrived onsite for the range not working and tripping the breaker, per last inspection we installed a new block-therm, per previous technician, tested everything and it tested fine. Complete"

Near Rancho Encino Dr, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR LG LFX28968ST/06 Arrived on site and installed new fan motor. Tested operation and found unit working properly. Job complete

Near Arabian Ave S, Liberty Hill, TX 78642
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"

Near E 4th St, Austin, TX 78702
Brandon C.

Brandon C.

DRYER MAYTAG MEDB400VQ0 "Arrived on site for customer complaint of unit not starting, found faulty fuse, I replaced fuse, unit tested good.

Near Carlsbad Dr, Austin, TX 78738
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW1 "Arrived onnsite and tested drain. Operating properly with a slightly altered motor noise. Attempted to unseize tub from drive shaft without success. Cleaned and reassembled unit. Unit is operating without failure symptoms. Due to language barrier, please inform customer that in event of continued symptoms, autho for tub and basket replacement must be acquired due to seizure. Spanish speaking."

Near Rocky Spring Rd, Austin, TX 78753
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site dishwasher bottom rack tubing inlet nut and caused retainer to break. Inspected unit and found lower rack bent outward causing failure. Removed rack and installed new with wheels. Tested rack operation and found not rubbing. Found when closing door rubbing top left side. Leveled unit and tested door operation. Will need to replace retainer. Schedule return for Monday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 W10671902 (retainer)

Near Lakeside Ranch Rd, Georgetown, TX 78633
Joseph C.

Joseph C.

WASHER GE GTW680BSJ4WS "Arrived on site for “will not drain or spin” complaint. Per previous diagnosis, removed and replaced control. Programmed board to proper setting (3) and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Taylorsville Rd, Dale, TX 78616
James C.

James C.

REFRIGERATOR LG LFX28968ST /06 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Upgraded software and vacuumed system to test for leaks and clear of contamination. Charged with 5.11 oz 134 a and tested operation. Unit tests good. Job complete"

Near Terraza Trail, Round Rock, TX 78665
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not unlocking after cycle is done. Ran diagnostics and found no error codes. All functions worked fine. Customer stated that the issue happens intermittently. Need to replace control board. The control board that we had was the wrong control due to wrong model number. Updated model number and ordering the correct control board. Schedule customer for Monday December 2nd 2019 customer prefers a morning time frame. ; ordrng 1 W11162438 (cntrl-elec)

Near Cap Stone Ridge, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBFC42FTS08 "Arrived onsite for the refrigerator stripping not closing, upon inspection we found we needed a different seal then what we had, ordered gaskets for both sides, office to reschedule please call instead of email.; ordrng 2 8201809 (gasket-fip)s"

Near Lakeview Blvd, New Braunfels, TX 78130
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not heating, found hi limit had failed, I replaced hi limit, unit tested good."

Near Goldenwood Way, Austin, TX 78737
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS15NRHS8 "Arrived on site for no ice. Powered unit on,water to reservoir,pump not powering on,good frost pattern on evaporator. Diagnosed faulty pump,installed a new pump powered unit on pump working correctly.

Near Barton Creek Blvd, Austin, TX 78746
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not turning off at the end of cycle. Upon further inspection, I opened the door and pressed the door switch closed then turned the unit on. I found the element is illuminating and heating properly. When I released the switch the unit turned off and element turned off as well; however, I found that the timer didn’t advance. I removed the back panel of the console and found that the timer was not functioning. Tested voltage and found none. I removed and replaced the timer and retested and the unit operated as designed. I advised the customer of my findings and repairs. No lint observed during service, job completed."

Near Paint Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

MICROWAVE JENN-AIR JMC7000ADB "Arrived onnsite and quoted 187.50 for parts and 229.99 for labor. Unit not heating. Ordering mag, cap and diode to repair. Office to reschedule. ; ordrng 1 CAPACITOR (DISCONTINUED) and 1 WP56001239 (magnetron)"

Near Karen Ave, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator noises. Upon further inspection, when I entered the kitchen area, I immediately heard the noise the customer was complaining about which sounded like one of the Evap fans rubbing against ice/frost buildup. I tested temps in the FC=35 degrees & RC 43 degrees. I removed the fc door and found a large amount of ice/frost built up on the evaporator cover. I attempted to remove the cover, but due to the large amount of build up, I was unable to without damaging the cover or the evaporator. I advised the customer that they would need to defrost the unit 48 hours before I returned to repair the unit. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to pull the unit out, unplug it and place towels around the unit to prevent any water spillage from damaging the baseboards. I am ordering the Evap cover and defrost heater and will return with prescreened parts. Also orde

Near Ruthie Run, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBFS25EWMS4 Arrived on site for refrigerator still not cooling. Tested and inspected unit and found failed control. Removed failed part and replaced with new. No water leaks present at time of service.

Near Burks Ln, Austin, TX 78732
Al R.

Al R.

DRYER KENMORE 110.7120201 "Arrived to inspect dryer heating issues.Disassembled the unit, tested the cutoff, timer, igniter, and all were good.Determined the issue is with the motors centrifugal switch.

Near Andover Dr, Round Rock, TX 78664
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site to install previously diagnosed parts. Installed new power cable harness. Plugged unit in and checked. Unit is now cooling as designed. Call complete.

Near Mc Phaul St, Austin, TX 78758
Richard P.

Richard P.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived onsite for the refrigerator leaking, upon inspection we found a leak in the water valve, we replaced the water valve and tested for leaks, cleaned up all water and tested drinking water, which passed. Complete"

Near Hueco Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator not making ice and lights not working. Inspected unit and work area. Found deli control not responding. Removed deli control and found lights operating. Found ice maker cycled without advancing with deli control unplugged. Will need to replace deli control and continue to test. Removed deli control and installed new. Performed diagnostics mode and tested defrost circuit and thermistor. Tested dispenser operation and found water not dispensing. Gained access to control and tested voltage and found 115 volts at control. Found water filter not engaged. Found slow water pressure with filter engaged. Recommend to replace water filter. All tested good, no water leaks detected. Paid in full on credit card. raquelsantos59@yahoo.com"

Near Valley Hill Dr, Leander, TX 78645
Tyler B.

Tyler B.

DRYER ROPER RED4516FW0 Arrived on site for for unit not starting. Found doo switch tab had broke off. Replaced switch and tested good

Near N FM 620, Austin, TX 78726
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect freezer ice container issues.Confirmed the complaint and used my steamer to defrost the massive block of ice within the ice container.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete

Near Hanstrom Dr, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HB Arrived onsite and found cabinet severely damaged preventing door from latching. Unit cannot be repaired. Must be called in as a non repairable. ; ordrng 1 CS (CALL IN NON REPAIRABLE )

Near Jollyville Rd, Austin, TX 78759
Dylan  T.

Dylan T.

DRYER AMANA NED4655EW1 Arrived on site customer complaint was dry was not heating very good put my thermometer inside the dryer found that it was not heating up very fast pull the dryer vent hose off dryer started heating perfectly fine customer needs a vent cleaning

Near N Main St, Belton, TX 76513
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site ,replaced clip and pressure hose . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .

Near W 12th St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice buildup on evaporator. Customer stated that he had taken blow dryer to evaporator this morning and since then it has been working. Inspected unit and work area. Found humidity control in off. Performed diagnostics mode and defrost circuit and defrost cycle. Found unit defrosting. Tested damper control and thermistor, all passed. Found unit in adapter defrost and not in fixed defrost cycle. Corrected defrost cycle. Spoke with customer on defrost and recommended to leave in state of failure for service if failure reappears. All tested good, no water leaks detected."

Near London Ln, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER ELECTROLUX EIFLS60LT0 "Arrived on site for washer having no water at the last 3 minutes of cycle. Inspected unit and work area. Found unit pushed to far back against wall and possibly causing water flow issue. Performed diagnostics mode and checked fault codes. Found fault code E-11. Tested each component in test mode and found all working. Called tech support and spoke Ray (file# 83163623). Was not able to locate any information on no water on display from tech info or user care guide. Went though test mode and performed factory reset. Ran rinse and spin cycle and no water did not occur. All tested good, no water leaks detected."

Near Burr Pkwy, Leander, TX 78641
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and found filter would not release from housing. Found lever on housing broken. Replaced filter housing and tested filter release and ran several cups of water through dispenser. All checks good, no water leaks present. Job complete"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGB1 "Arrived on site and ran a diagnostic cycle and found all functions are operating normally. Diagnostic cycle has reset control board, Found incoming water is 105° Discussed drying expectations with customer how rinse aid affects performance and recommended raising incoming water temperature to 120° and running At kitchen sink before starting dishwasher. No water leaks from connections at time of service, job complete"

Near Satsuma Ln, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFS22EWMS7 Arrived onsite for the refrigerator with a broken ice maker. I found 120VAC to the ice maker but the unit not responding when putting it into a manual harvest which means the motor is defective. The ice maker needs to be replaced; ordrng 1 W10884390 (ICEMAKER)

Near Fig Vine Cove, Austin, TX 78750
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG525S0HS1 "Arrived onsite for damaged door hinge, removed damaged hinge and replaced and tested good"

Near Santa Ana Ln, Round Rock, TX 78665
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite to install new drain hoses to dishwasher from prior visit’s diagnosis. Removed and replaced all drain hoses. Tested unit and found fill hose line chewed as well. Unit shut off at this time. ; ordrng 1 W10878507 (inlet tubing)

Near Chestnut Dr, Copperas Cove, TX 76522
Andy  B.

Andy B.

DISHWASHER GE GDT5805SSF4SS Arrived on site for dishwasher not spraying water. Tested and inspected unit and found water supply shut off at water supply valve. Turned on and tested unit. All operations are normal. No water leaks present at time of service.

Near Front Range Ln, Austin, TX 78732
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"

Near E 4th St, Austin, TX 78702
Joseph C.

Joseph C.

MICROWAVE GE PK7800SK3SS Arrived on site for “steam in door” complaint. Removed and replaced door. Unit is performing as designed.

Near Westwood Rd, Lockhart, TX 78644
David  Z.

David Z.

DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that will sometimes throw an F70 error code. Followed tech sheet troubleshooting and verified all connections are good. Replaced main control. Retested unit and started / stopped / ran a couple cycles and got no errors. All is working as designed. Call complete.

Near Bon Terra Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser impeller being stripped and unable to remove it from the motor, I removed and replaced the motor, impeller, impeller spacer, the divider and divider gasket. Tested operations and the unit is dispensing ice as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Guara Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace cap and burner head, after replacing, unit still did the same thing. I instructed customer to call gas company and check to see if gas pressure is within range. If problem continues will need regulator."

Near Heard Loop, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHB02 Arrived on job for to replace fitting. Replaced fitting tested unit. Unit test good. No leaks at this time.

Near Evening Dusk Dr, Kyle, TX 78640
Andy  B.

Andy B.

WASHER LG WM3570HVA "Arrived on site for washer for LE error code. Tested and inspected unit and found failed bearings will need tub and basket, 2 man job, 2 hour job. Customer declined estimate due to high cost. No repairs are to be done at this time. No water leaks present at time of service."

Near Silver Lake Ct, Austin, TX 78732
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS109BSS00 "Arrived on site for unit with no power. Found fuse was blown, replaced fuse and tested good Fuse

Near Miramar Dr, Austin, TX 78726
Andy  B.

Andy B.

DRYER LG DLEX3570V Arrived on site for dryer not operating. Tested voltage at outlet and found L1 to L2 120 volts. L1 to ground 120 volts. L2 to ground 8 volts. Instructed customer that they will need an electrician to fix voltage issues.

Near Silver Lake Ct, Austin, TX 78732
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit leaking. Tested unit. Calibrated unit. Could not find any leaks at this time. Job complete

Near Bebee Rd, Kyle, TX 78640
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 "Arrived onsite for customer complaint of dryer not getting hot or starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse,reassembled and tested. Dryer now heats and tumbles as designed."

Near Wright Way, Killeen, TX 76543
Thomas L.

Thomas L.

REFRIGERATOR GE PSHF6RGXCDWW Removed and replaced defective water filter housing. Water dispenser and icemaker now both work with no water leaks.

Near Independence Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7000DW Arrived onnsite and found unit operating with L2 voltage error. Found stuck button error and f4e4. Repaired l2 wiring at block. Advised customer that unit is operating as designed and that in event of UI unresponsive unplug and reset. Advised that 4prong cord is ideal and complications can come from 3 prong use.

Near Long Hollow Rd, Elgin, TX 78621
Chase S.

Chase S.

DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.

Near Camelback Dr, Austin, TX 78733
David  Z.

David Z.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to diagnose a washer leaking out the door. Performed diagnostics and verified leak. Examined bellow and found a piece rubbed off in the center, causing water to leak down. Replaced door boot / bellow and retested. All is now working as designed. No water leaks found after boot replacement. Call complete."

Near Bull Creek Rd, Austin, TX 78731
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on job for complaints of unit not getting power. Appliance installed in July but not connected to power until November. Spoke to office. Talked to tech line, got SR#7726461283"

Near Biggs Rd, Luling, TX 78648
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FC3 Arrived on site to replace gearcase and rotor to resolve a clacking sound during agitation. All sound levels are now normal. All water connections are dry.

Near Blacksmiths Dr, Georgetown, TX 78633
James C.

James C.

DRYER MAYTAG MEDB850YW2 Arrived on site and tested operation before repair. I found unit would not start at all. Found restricted air flow fault due to pinched vent hose. Accessed motor to test and to test belt switch. I found belt switch has failed causing no operation. Installed new switch and vacuumed lint from unit and blower housing. Tested operation and found unit working properly. Job complete

Near E 3rd St, Georgetown, TX 78626
Paul R.

Paul R.

COOKTOP JENN-AIR JED8430ADB Arrived onsite for the cooktop to replace the previous diagnosed part. I replaced the glass top and tested the unit. All functions of the cooktop are working as designed.

Near Nutmeg Cove, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for no ice and frost in freezer. Removed icemaker found broken heater wire to fill tube,found small gap at freezer door gasket. Installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test passed. Added adhesive to gaps between liner and cabinet,adjusted door and seal."

Near Thousand Oaks Dr, Austin, TX 78746
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found to be out of level. Leveled unit and sound subsided. Unit is performing as designed. No leaks detected, at time of service."

Near Indian Blanket St, Lockhart, TX 78644
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for “no power to unit” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.

Near E 50th St, Austin, TX 78751
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher that’s not heating. Inspected work area and unit. Found no rinse aid in dispenser. Ran through diagnostics and found error code F7 E1. Cleared error code and manual tested heater. Heater works as designed. Advised customer to prime water to 120 degrees prior to wash and to always use rinse aid during wash cycles. No other issues found. Call complete.

Near Rolling Hills Dr, Killeen, TX 76543
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site and replaced damaged freezer door. No water leaks. Job complete

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for unit not drying very well. Ran diagnostics and got no error,tested unit and found rinse aid not dispensing, replaced dispenser and tested good"

Near Garfield Ln, Austin, TX 78727
David  Z.

David Z.

WASHER WHIRLPOOL WFW9640XW "Arrived on site to diagnose a washer that was sometimes not fully emptying. Performed diagnostics and only found an F22 lid lock error. Ran diagnostic cycle and found excessive suds building in an empty washer. Advised customer to reduce liquid detergent usage and run cleaning cycles regularly with no soap. Cleaned out pressure sensor hose to remove any suds left in it, as this can cause a drain to stop. All is working as designed. Call complete."

Near Bon Terra Dr, Austin, TX 78731
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and replaced control board and repair kit diagnosed by previous technician. Dryer is now operating normally, job complete."

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing water. Customer stated they have replaced water filter several times and will it not dispense water. Performed diagnostics and tested water dispenser. Removed filter and tested. Found working without filter and water pressure is good. Installed filter and pressed on filter and found water dispensing water. Found failed filter housing. Removed filter housing and installed new. Tested and found water filter will also need to be replaced. All else tested good, no water leaks detected."

Near Turnback Ledge Trail, Marble Falls, TX 78654
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and found no power to dishwasher, found an unlabeled switch above the sink that is off and stops power to the dishwasher after flipping switch power has been restored to dishwasher. Ran a diagnostic cycle and all functions check good. No water leaks detected at time of service, job complete"

Near N Bluff Dr, Austin, TX 78745
Brandon C.

Brandon C.

DRYER MAYTAG MEDB855DC4 "Arrived on site to replace drum, after replacing drum, unit tested good."

Near Thoroughbred Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not filling with water. Performed diagnostics mode and tested valve. Found hot water solenoid not opening. Tested voltage to valve and found within range. Removed failed valve and installed new. Tested operation and monitored. All tested good, no water leaks detected."

Near Autumn Fire Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Apt 623, Arrived on site and inspected washer and found a mixed load including a blanket and random clothing items. Found error code for unbalanced load, removed all items from washer cleared error code and it will pass calibration and run all functions properly. Informed apartment management that resident cannot run mixed loads on this washer. No water leaks from connections at time of service, job complete"

Near Bebee Rd, Kyle, TX 78640
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found display on oven is not operating. Power cycled at breaker box and display has returned. Error is caused by pending software update. Recommended to customer that whirlpool customer care be contacted regularly for when software update will be available. Until that time oven will not operate correctly, job complete"

Near Orihuela Dr, Austin, TX 78739
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED72HEDW0 Arrived onnsite for no heat or motor function and replaced fuse to repair and advised on poor airflow condition. All checks good.

Near Harry Lind Rd, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onnsite and replaced door. Unit is now operating as designed. All checks good.

Near W 5th St, Austin, TX 78703
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE720H0AS0 Arrived onnsite and found unit operating with shorted bake element. Replaced element. All checks good unit is now operating as designed.

Near McAloon Way, Austin, TX 78728
Wesley P.

Wesley P.

WASHER MAYTAG MHW3505FW1 Arrived onnsite and cleared drain filter of debris. Unit is now operating with emergency drain symptom. Advised customer in event of 2 hr reset not working to call in for return service 2 techs for unstacking and clearing. All checks good. Advised customer on use and care.

Near W St Johns Ave, Austin, TX 78757
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and was unable to replicate leak but tightened down drain hose based on photos. Unit is now operating as designed. All checks good.

Near Upson St, Austin, TX 78703

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