Near Austin, TX 78730
Tyler B.
Job Details:
04/24/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
"Arrived to inspect unit with broken handle. Found cracked, replaced handle and tested properly"
Near Liberty Hill, TX 78642
Lou
Job Details:
04/24/2020
WASHER WHIRLPOOL MVWC465HW2
"Arrived on site to inspect washer with no water. Upon further inspection, I placed the unit in diagnostics showing error code F0E5-off balance. Cleared the code and continued with testing. Unit failed to dispense cold water, but operated as designed other than that. I removed and replaced the inlet valve and calibrated. Retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Jacob
Job Details:
04/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01
Arrived onsite for unit not dispensing water or ice. Tested unit. Upon inspection. Found that the line from the water from the wall valve had kink in the line. Straightened out line and got rid of leftover ice from the ice maker. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78750
Tyler B.
Job Details:
04/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Arrived to inspect unit not making ice, ran diagnostics and attempted fill and harvest and unit was saying switch was bad, allowing not to fill. Further Investigated door and found harness had stretched and torn at hinge and door will need replaced, customer also stated unit dropped power for 2 days and than came back on by its self. Unit will also need main control; ordrng 1 CNOTE (RS) and 1 CNOTE (AUTHO) and 1 LW10691266 (dor-fip)"
Near Leander, TX 78641
Wesley
Job Details:
04/24/2020
DRYER WHIRLPOOL WED4815EW1
Arrived onsite and found unit operating with failed heating element. Replaced element. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
Wesley
Job Details:
04/24/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02
Arrived onsite and insulated chute to mitigate ongoing issue of ice clumping. Advised customer on repair and on use and care.
Near Austin, TX 78738
Brandon
Job Details:
04/24/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Arrived on site for customer complaint of fresh food section not cooling, found evaporator covered in ice. I found unit was not going into defrost properly, after defrosting unit with steamer, I replaced UI control, hv control, thermistors, and fan scroll. Unit tested good."
Near Austin, TX 78741
Leonardo
Job Details:
04/24/2020
VENTHOOD KITCHENAID KVWB400DSS
Arrived on site to test unit for damage dunit. Found damaged on left front panel. Sr#7727661160
Near Marion, TX 78124
Robert
Job Details:
04/24/2020
WASHER MAYTAG MVWB835DC5
Arrived on job for complaints of grinding noise. Found the drain pump damage and cause of noise. Replaced pump and test washer. No leaks detected at time of service
Near Austin, TX 78736
Luis
Job Details:
04/24/2020
REFRIGERATOR GE GSHL6KGZBCLS
"Arrived on site for loud noise. At time of visit no odd noise, customer played recording of noise,noise is due to fan blade hitting Ice,unit is defrosting correctly diagnosed ice falling from behind bucket into housing. Adjusted housing and icemaker assembly"
Near Austin, TX 78721
Luis
Job Details:
04/24/2020
REFRIGERATOR KITCHENAID KRFC300ESS03
"Arrived on site for no cool. Removed compressor cover found damaged harness,installed starter powered unit on once compressor try’s to power on trips breaker. Ohmed compressor windings diagnosed a short in windings. Unit will need a new compressor and harness; ordrng 1 2HRS and 1 W10507884 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 W11224411 (HARNESS) and 1 WPW10143759 (DRIER UV)"
Near Hutto, TX 78634
David S
Job Details:
04/24/2020
RANGE WHIRLPOOL WFE525S0JZ0
Arrived on site to install previous diagnosed parts. Removed damaged cooktop and replaced new. Wiped down entire unit to ensure there are no scratches or dings. Job complete.
Near Cedar Park, TX 78613
David Z
Job Details:
04/24/2020
MICROWAVE GE PEB7226SF1SS
"Arrived on site to diagnose microwave that timer was running in, but not running turntable or engaging magnetron. Performed diagnostic and found a scorched terminal and connector on the upper interlock switch.; saved tckt"
Near Austin, TX 78748
Leonardo
Job Details:
04/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to test unit for unit not draining. Test unit and found bad pump. Replaced drain pump test unit and unit draining correctly job complete heating element working as designed.
Near New Braunfels, TX 78132
Robert
Job Details:
04/24/2020
WASHER MAYTAG MVWB765FC3
Arrived on job to replace gearcase and screws. After replacement test operation. No leaks detected at time of service.
Near Smithville, TX 78957
Andy
Job Details:
04/24/2020
REFRIGERATOR GE GNE25JSKKFSS
"Arrived on site for refrigerator ice buildup, fan noise and leaking. Upon arrival customer informed that bottom of RC has sheet of ice and when he removed unit stopped making noise and cooled properly. Found no abnormal noise and RC and FC cooling. Found sheet of ice building up again in RC. Found failed water connection at water reservoir leaking. Removed failed part and replaced with new from truck stock. Tested unit and all operations are normal. No water leaks present at time of service"
Near Smithville, TX 78957
Andy
Job Details:
04/24/2020
REFRIGERATOR GE GME27JSMKFSS
Arrived on site for refrigerator making loud noise and loose handles. Tested and inspected unit and found issue with condenser blade. Removed failed part and replaced with new. And reinstalled handles properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
David S
Job Details:
04/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01
"Arrived on site to replace the ice door. Gained access to the ice door in the freezer, removed the damaged part and installed new. Job complete."
Near Waco, TX 76712
Jonathan M
Job Details:
04/24/2020
DRYER MAYTAG MEDX655DW1
"Arrived on site for a dryer that was not heating. Inspected unit and work area. Tested voltage coming from the wall and found proper voltage tested unit voltage at the terminal block and found proper voltage. Tested element, thermal fuse, thermal cut off, and high-limit thermostat. Found fuse open. Replace fuse and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78748
Jacob
Job Details:
04/24/2020
WASHER WHIRLPOOL WFW97HEDBD0
Arrived onsite to replace part ordered by previous tech. Replaced switch. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Seguin, TX 78155
Robert
Job Details:
04/24/2020
DRYER AMANA NED4655EW1
Arrived on job for complaints of not drying properly. Found the cut off not allowing temperature to reach proper degrees. Replaced cut off and tested.
Near Round Rock, TX 78681
David S
Job Details:
04/24/2020
WASHER WHIRLPOOL WTW4855HW1
"Arrived on site for washer not spinning. I attempted to put the unit into diagnostics, and it would not let me. I inspected the wiring harness and all connections, all appeared to be good, attempted diagnostics again, would not let me enter. I replaced the main control and attempts enter diagnostics. I was able to get into diagnostics and ran a calibration. Ran unit through a test cycle, unit operated as designed. No water leaks present. Checked for fault codes, none present. Job complete."
Near Austin, TX 78754
Luis
Job Details:
04/24/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site for no ice. Ran diagnostics optics passed,fan motor passed,no errors on icemaker ran harvest test passed,ran fill test no water entering icemaker. Diagnosed frozen fill line,ran diagnostics for fill line heater, heater defrosted fill line,ran fill test passed,adjusted heater around fill line. Unit working as designed."
Near Horseshoe Bay, TX 78657
James
Job Details:
04/24/2020
REFRIGERATOR ELECTROLUX EI32AF80QS
Arrived on site and took photos of damaged packaging.. opened box and found door in great condition. Installed new door. Tested operation and found unit working properly. Job complete
Near Austin, TX 78754
Scott
Job Details:
04/24/2020
RANGE AMANA AGR5330BAS3
"Arrived on site for oven not heating. Found it was right front burner not igniting periodically . Found valve was adjusted too low . Readjusted flame setting . Burner is igniting consistently now , all other burners are normal . No gas leaks detected at time of service . Job complete ."
Near Harker Heights, TX 76548
Cliff
Job Details:
04/24/2020
DRYER MAYTAG MEDE500VW1
Arrived on site to diagnose a dryer is not heating. Tested unit and found failed heating element. Replaced heating element and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76549
Cliff
Job Details:
04/23/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF
Arrived on site to diagnose a refrigerator that is not running properly. Tested unit and found freezer evaporator fan not on at time of arrival. Ran full diagnostics on unit and reset controls to factory settings. Found all is functioning properly at this time and no other repairs are needed. No leaks were found at time of service.
Near Austin, TX 78753
Luis
Job Details:
04/23/2020
REFRIGERATOR MAYTAG MRT118FFFH04
"Arrived on site for cooling complaint. Powered unit on no frost pattern,pierced low side pressure reading -20 called tech support per tech support installed a uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Let unit run checked both compartments no traces of dye foundSr#7727651265; used 1 W10896678 (COUPLING), and 1 W10896689 (COUPLING) from stock"
Near Austin, TX 78744
Kevin
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM00
"Arrived on site and found customer is experiencing ice jamming directly behind icemaker and stopping production. Customer states this has happened twice this week currently ice production is good and there is no jam, Replaced ice maker, job complete"
Near Austin, TX 78749
Kevin
Job Details:
04/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site and inspected dishwasher and found power is disconnected from control board, after resetting harness power has returned. Ran a diagnostic cycle and confirmed all functions are operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78723
Scott
Job Details:
04/23/2020
DISHWASHER KITCHENAID KDFE104DWH5
"Arrived on site , installed control . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78717
David Z
Job Details:
04/23/2020
RANGE KITCHENAID KSGG700ESS1
"arrived on site to diagnose range that front right burner was having trouble lighting, and addressing an orange flame at times in the front 2 burners. Performed diagnostics and found only minor adjustments are needed. Adjusted igniter on front right to give it more distance from cap to produce a stronger flame, which resolve the slow lighting issue. Opened valves on front 2 knobs to allow for increased gas flow, which should resolve the issue with the orange flames. Regulator is working fine, and it only happens sometimes, so luau be a result of a slight pressure drop in natural gas goin to the residence. All is now working as designed.
Near Kingsland, TX 78639
James
Job Details:
04/23/2020
DISHWASHER KITCHENAID KDTE254ESS1
Arrived on site and inspected for leaks or visible water damage. Upon further inspection seen that the pump and motor had failed and was leaking water. Installed new pump and motor. Tested operation and found unit working properly no water leaks at time of repair.
Near Round Rock, TX 78665
David S
Job Details:
04/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site to install previous diagnosed part. Gained access to the pump and motor assembly and found a connector broken on the pump and motor. Replaced new. Ran unit through a test cycle, unit operated as designed no after leaks detected."
Near Canyon Lake, TX 78132
Noah D
Job Details:
04/23/2020
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site to inspect oven for console issues, installed console and retested. No problems found, mounted oven back in wall. Job complete"
Near The Hills, TX 78738
Robert
Job Details:
04/23/2020
REFRIGERATOR JENN-AIR JFC2089BEP03
Arrived on job to replace freezer door. After replacement test operation. Gasket sealed properly. No leaks detected at time of service.
Near Copperas Cove, TX 76522
Al
Job Details:
04/23/2020
OVEN WHIRLPOOL WFE770H0FZ2
Arrived to inspect unusual burning smell.Turned the oven on to 350 and also smelled the faint unusual smell.Found the blue plastic protective wrap was still on the bottom of the door causing the smell. The protector was melting.I removed and informed the customer.Job complete
Near Austin, TX 78717
Lou
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site to inspect refrigerator shelf damage. Upon further inspection, customer had the shelf/drawer off the unit and on the back porch. Found where the gallon door shelf was cracked and the deli pan was broken. I provided the customer with a new gallon shelf and deli pan and customer was to install them due to recent distancing. I was able to go in and get a photo of the model/serial placard and saw no water leaks. Job completed."
Near San Marcos, TX 78666
Noah D
Job Details:
04/23/2020
WASHER WHIRLPOOL NTW4516FW3
"Arrived on site to install control per last visit, installed control and tested unit. Unit worked, no problems found. Complete"
Near Austin, TX 78727
Scott
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Arrived on site ,replaced fresh food door . Applied name plate . Job complete Unit is in garage not plugged in or hooked up to water supply."
Near Leander, TX 78641
Wesley
Job Details:
04/23/2020
WASHER WHIRLPOOL WTW8500DC6
Arrived onsite and calibrated unit and tested finding all the functions working as designed. Advised customer on use and care. Customer instruct.
Near Belton, TX 76513
Cliff
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL KSSS42QTW04
Arrived on site to diagnose a refrigerator that is leaking from the water dispenser. Tested unit and found failed valve assembly seeping through dispenser line. Model number was incorrect and wrong part was sent today. Re-ordering correct valve and corrected model number on ticket..; ordrng 1 WPW10159842 (valve-inlt)
Near Austin, TX 78733
Robert
Job Details:
04/23/2020
COOKTOP WHIRLPOOL WCG97US6HS00
"Arrived on job for complaints of center burner not working. Found gas flow low. Cleared orifice and retested, operation normal."
Near Temple, TX 76504
Jonathan M
Job Details:
04/23/2020
FREEZER GE GFE26JEMAFDS
Arrived on site for refrigerator that has a handle that broke off. Inspected unit and work area. Customer had advised that they ordered a handle and had it shipped to the store but could not find it. Ordering new handle and office will need to reschedule customer due to the handle being out of stock. ; ordrng 1 WR12X30288 (black stainless hand)
Near Austin, TX 78717
Paul
Job Details:
04/23/2020
RANGE KITCHENAID KGCC506RBL05
Arrived onsite for a cooktop that popped and tripped the breaker. I found the LF burner switch open. I replaced the switch harness again. Call complete.
Near Temple, TX 76504
Jonathan M
Job Details:
04/23/2020
WASHER MAYTAG MVWB835DW1
"Arrived on site for washer that’s pulling in hot water during the cold water cycle. Inspected unit and work area. Placed in service diagnostics and found an F3 E2 (inlet water temperature fault) error code. Placed unit in a manual fill test and found unit working as designed. The hot water valve was pulling in hot water and the cold water valve was pulling in cold water. Ran unit through an auto test and unit ran as designed with all phases passing all tests. I call tech line and spoke to Rick SR# 7727650522. He advised that the issue was with the thermistor in the valve and was causing the control to think the incoming water was hotter than it was, causing the unit to pull in more cold water. He advised replace the valve and wire harness if the valve did not work. Replaced valve and tested unit. Unit still filled with cold water and hot water cycle and would not actuate the hot water valve. Tested resistance again on the thermistor and found it within range.
Near Lago Vista, TX 78645
Paul
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
"Arrived onsite for a refrigerator with ice build up in the FC and the door is hard to open. Mr stated the door ice maker is not working either. No prescreened parts. I found the drain tube restricted because when the unit goes into defrost the water is running into the bottom of the FC. I found the rails bad causing the FC door to be hard to open. I found the ice maker not producing ice because the ice box fan is not working. Ordering all the parts that could be needed to complete the repair. Ordering W11407678 FAN, W11114721 CNTRL-ELEC, W10795842 BRACKET-LEFT, W10795846 BRACKET-RIGHT, & W10841140 ADHESIVE. .; ordrng 1 W10795842 (BRACKET-LEFT) and 1 W10795846 (BRACKET-RIGHT) and 1 W10841140 (ADHESIVE) and 1 W11114721 (CNTRL-ELEC) and 1 W11407678 (FAN)"
Near , TX 78610
Kevin
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site and replaced both bulbs in fresh food and freezer section, after replacement interior lights are working properly. Job complete"
Near Austin, TX 78758
David Z
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05
"Arrived on site to diagnose refrigerator that was not cooling in the refrigerator or freezer. Performed diagnostic and found that unit is going to need a sealed system. Customer had defrosted unit prior, but had informed me that they found a large ball of ice on the suction line, while the rest of the Evap was bone dry with no frost pattern, indicating SS leak. Followed sealed system checklist. Office to reschedule for sealed system tech, orderin sealed system parts.; ordrng 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 W11407409 (EVAP) and 1 WPW10143759 (dryer)"
Near Austin, TX 78749
Kevin
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01
"Arrived on site and inspected refrigerator and found ice production is good, ran test 57 and icemaker cycled properly ran test 45 and icemaker filled properly, ran test 15 and emitter and receiver did not pass. Replaced them and ran test 15 again and it is operating properly now. No water leaks from connections at time of service, job complete"
Near Elgin, TX 78621
Andy
Job Details:
04/23/2020
WASHER WHIRLPOOL WFW3090JW0
"Arrived on site for washer starting but does not operate. Found service pointer stating issue is control and will need control W11334214 installed. Unit is in tight closet and is stacked and will need 2 man job. Ordering 2 man, 2 hour job. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (2 HOUR JOB )"
Near Austin, TX 78717
Wesley
Job Details:
04/23/2020
VENTHOOD UNKNOWN WVU37UC6FS0
Arrived onsite and found unit operating as designed. Found screw lodged in fan space. Removed screw. Unit now operates quietly.
Near Temple, TX 76504
Jonathan M
Job Details:
04/23/2020
DISHWASHER GE GSD2100V55BB
"Arrived on site for dishwasher that’s making a horrible noise and will not fill with water. Inspected unit and work area. Tested unit in the normal wash cycle and drain pump sounded like it was actuating trying to remove water from the unit and sounded like the blades were not on correctly causing a clicking screeching sound. No water was in the unit so I removed the float switch cover and found the flood cover making contact with the switch and clicking it into the no water position. Ordering flood switch, drain pump assembly, and timer just in case. . ; ordrng 1 WD19X10020 (housing pump) and 1 WD21X10474 (timer) and 1 WD21X479 (flood switch)"
Near Austin, TX 78702
Jacob
Job Details:
04/23/2020
REFRIGERATOR GE GFE29HSDASS
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit test good. No leaks at the time. Job complete
Near Copperas Cove, TX 76522
Cliff
Job Details:
04/23/2020
DRYER WHIRLPOOL WED5000DW2
Arrived on site to diagnose a dryer that is taking too long to dry the clothes. Tested unit and found external venting clogged preventing proper airflow through unit. Advised homeowner on findings and recommended duct cleaning company to take care of venting issue.
Near Austin, TX 78723
Scott
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
"Arrived on site for fridge no making ice . Ran Im harvest . Completed harvest but no filling , valve is not actuating. Replaced valve, we ran harvest test. Icemaker is now filling. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Luis
Job Details:
04/23/2020
REFRIGERATOR THERMADOR T36BT920NS/07
"Arrived on site for unit not defrosting. Defrosted evaporator replaced both sensors,reassembled unit checked air flow good."
Near Buda, TX 78610
Brandon
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Arrived on site to replace drip pan and drain extension, after replacing parts unit tested good.
Near Austin, TX 78724
Scott
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02
"Arrived on site ,replaced freezer door . No water leaks detected a one of service . Job complete ."
Near Salado, TX 76571
Al
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
Arrived to inspect gasket failure.Confirmed the complaint and removed and replaced the gasket.All water lines were dry at the time of service.Job complete
Near Gatesville, TX 76528
Jonathan M
Job Details:
04/23/2020
REFRIGERATOR MAYTAG MRT118FFFE04
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor and starting device and coupler. Went to use th lock ring on the drier and found the lock ring kit did not have the correct crimp rings for the drier. Once correct rings are found, office will need to contact customer for reschedule date. ; saved tckt"
Near Buda, TX 78610
Jacob
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
Arrived onsite for unit giving too much pressure from water dispenser. Tested unit. Tried replacing filter. Got same results. Turned down water valve from the wall. And water pressure from water dispenser normalized. Unit test good at this time. Job complete. Took Pic of proof of purchase.
Near Leander, TX 78641
Wesley
Job Details:
04/23/2020
REFRIGERATOR GE GSE25HMHEHES
"Arrived onsite and found Evap motor had failed. Replaced Evap motor and cleared ice. All checks good, unit is now operating as designed.
Near Lakeway, TX 78734
Robert
Job Details:
04/23/2020
WASHER WHIRLPOOL MVWB865GC0
Arrived on job for complaints of noise issue. Found loose connection of screw allowing bracket to rattle. Tighten screw and test.
Near , TX 78621
Andy
Job Details:
04/23/2020
RANGE MAYTAG MER6600FZ2
Arrived on site for range warming drawer panel issues removed failed panel and replaced with new. Customer stated that the also feel that open and closing is a little stiff. Tested and found it is a little stiff. Inspected and found no failures. Called tech line and spoke with Leon (SR# 7727653101) made aware of stated issue and what was found. Was instructed to check for binding or bent frame and that if that is not an issue it might be working as designed. Did as instructed and found no binding or bent frame. Added grease to make opening and closing smoother. No other repairs are needed at this time.
Near Austin, TX 78749
Kevin
Job Details:
04/23/2020
WASHER KENMORE 796.404489
"Arrived on site and inspected washer and found it is passing all tests in diagnostic cycle. Customer is still getting OE error code, reason for error code is unknown what is most likely is a control board failure. job complete"
Near Round Rock, TX 78665
David S
Job Details:
04/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ4
"Arrived on site for Microwave sparking from the supports. I found the front right support damaged from the sparks, and paint missing. I used the touch up paint to touch up the burn/paint chips. I replaced all four supports new. I tested the unit with both the rack inside and out of the unit. The unit operated as designed, no sparks seen or heard. Called whirlpool safety and spoke to Nicole Sr# 7727630669, advised of the situation. Job complete."
Near Lorena, TX 76655
Jonathan M
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived on site for refrigerator that is frosting up in the freezer section. Inspected unit and work area. Customer advised that frosted up and she cleaned it out. She said that the problem has occurred since that first time but just wanted to make sure there’s nothing wrong with the unit. Went over common frosting problems due to freezer door not being shut and went over user care guide. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Arrived on site to install new deli door. Removed the old drawer and handles. Placed handle on the new drawer and installed. Tested operation, and inspected the gasket to ensure it is sealing. Drawer is sealing properly. Job complete."
Near West Lake Hills, TX 78746
Luis
Job Details:
04/23/2020
FREEZER WHIRLPOOL WZF79R20DW03
"Arrived on site for noise complaint. Diagnosed noise due to refrigerant spraying into evaporator from cap tube,added sealer to restrict bin ration and noise while refrigerant is entering expanded evaporator coil. ; used 1 4318168 (SEALER) from stock"
Near New Braunfels, TX 78130
Noah D
Job Details:
04/23/2020
WASHER MAYTAG MVWC415EW0
"Arrived on site to inspect washer for not spinning, upon inspection found the belt off and ripped up, ordering belt, rescheduled ; ordrng 1 W10006384 (BELT )"
Near Austin, TX 78737
Kevin
Job Details:
04/23/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LE3
"Arrived on site and added housing kit to refrigerator. For future reference icemaker housing mounting points are very worn from multiple repairs, school points into cabinet are very weak. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Noah D
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site to install door, damper and thermistor, upon install found the door was off and new door corrected issues, moved over all hardware, installed damper, checked for functions. No problem found. Job complete"
Near Austin, TX 78753
Scott
Job Details:
04/23/2020
WASHER AMANA NTW4516FW3
"Arrived on site for washer not starting. Ran diagnostics got latch error code. Found strike had broken off and latch. Replaced latch, will need strike to finish repair. No water leaks detected at time of service . Please call to set repair . Unable to run complete diagnostics due to strike missing . ; ordrng 1 W10837741 (strike)"
Near Lago Vista, TX 78645
Paul
Job Details:
04/23/2020
REFRIGERATOR LG LSXS26326S/00
Arrived onsite for a no cool refrigerator to possible replace sealed system parts. I recovered the old refrigerant and found the system fully charged. I replaced the compressor. I installed a dye drier and added a low side service tap. I updated the software using a jig. I charged the unit with 6.17 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78703
Jacob
Job Details:
04/23/2020
MICROWAVE WHIRLPOOL GSC308PJS05
Arrived onsite for panel to unit flickering. Looked at unit. Panel is flickering and door to microwave is not holding correctly to the unit. Ordered parts. AHS will have to do further research to find parts for unit. Rescheduled with customer. Request 2HR. Need parts and labor autho. ; ordrng 1 4451791 (control panel(ss)) and 2 8300791 (brkt-mntg)s and 1 REQUEST (2HR)
Near Lampasas, TX 76550
Cliff
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Arrived on site to replace icemaker for refrigerator. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details:
04/23/2020
WASHER MAYTAG MVWX655DW1
Arrived on site and tested operation found no fault codes. Ran calibration and automatic diagnostics. Unit test good job complete.
Near Georgetown, TX 78633
Wesley
Job Details:
04/23/2020
DRYER WHIRLPOOL WED4915EW1
Arrived onsite and found cutoff hi limit to be blown. Used kit to repair hi limit cutoff. All else checks good.
Near New Braunfels, TX 78130
Noah D
Job Details:
04/23/2020
DISHWASHER KITCHENAID KDTE234GBS0
"Arrived on site to inspect dishwasher and install pressure switch. Upon install found the dishwasher now calls for water but valve solinoid doesn’t open, ordering valve and control just in case of voltage issue. Complete ; ordrng 1 W10327250 (VALVE) and 1 W10889940 (HARNESS) and 1 W109113608 (CONTROL )"
Near New Braunfels, TX 78132
Noah D
Job Details:
04/23/2020
WASHER WHIRLPOOL WFW9750WL01
"Arrived on site to inspect washer for leaking, upon inspection found the inlet water house leaking at metal junction by valve, instructed customer that hoses are part of installation package and due to large amount of water trail it meeds to be replaced.
Near Austin, TX 78745
Luis
Job Details:
04/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Arrived on site for cooling complaint. At time of visit unit working,customer described freezer was working no cool in fresh food,repairs customer attempted and defrosting unit helped with cooling in fresh food. Diagnosed unit not entering defrost,replaced defrost control powered unit on,unit started a defrost cycle after power cycle with new control.
Near Austin, TX 78730
Tyler B.
Job Details:
04/23/2020
DISHWASHER BOSCH SHXM63W55N/01
"Arrived to inspect unit leaking. Ran unit multiple times and found leak to be coming from inner door and hinge allowing water to be pushed up to seal and. Run down to floor, removed and replaced inner door, lower seal. Both hinges and dispenser. was able to level and tested unit and door is now sealing"
Near Austin, TX 78726
David Z
Job Details:
04/23/2020
VENTHOOD BROAN K260A36-C
"Arrived on site to install, diagnosed parts to resolve fan speed on high issue and no working lights. Replaced control and new panel and tested. Fan speed works as designed at this time, but light bulbs were the wrong type for the socket, bulbs are screw in type. Call complete."
Near Austin, TX 78753
David S
Job Details:
04/23/2020
REFRIGERATOR LG LSXS26386S/00
"Arrived on site and called LG techline and spoke to Don, advised Don of the situation. Don suggested the issue is either with the sensor no reading properly or the heater not kicking on because the fuse in the heater is broken. He advised to test the heater the unit needs to cool properly first. The unit is not cooling properly so the heater won’t turn on. I am ordering the sensor 6500JB1001H and the heater 5300JB1114Z. ; ordrng 1 5300JB1114Z (HEATER)"
Near Copperas Cove, TX 76522
Al
Job Details:
04/23/2020
WASHER GE 1234567A
Arrived to inspect washer leaking oil.Ran a small load cycle and found the unit wasn’t leaking oil.The residue the customer was seeing was the excessive use of detergent and fabric softener without monthly maintenance or cleaning the tub.I allowed the customer to clean the excessive residue from inside the unit.Job complete
Near Elgin, TX 78621
Andy
Job Details:
04/23/2020
RANGE AMANA AGR5330BAB3
Arrived on site to install previously diagnosed burner heads and caps for both front burners. Upon arrival found only one burner head was ordered. Removed burner 1 failed burner head and both caps and tested unit. Found burner that was replaced is working properly. Attempted to file down other burner head to improve gas flow with no improvement. Ordering burner head. No gas leaks present at time of service.; ordrng 1 WPW10636224 (burnr-top)
Near Spicewood, TX 78669
Robert
Job Details:
04/23/2020
OVEN WHIRLPOOL WOS51EC7HS01
Arrived on job for complaints of display shutting off and restarting. Replaced console and test.
Near Nolanville, TX 76559
Al
Job Details:
04/23/2020
REFRIGERATOR JENN-AIR JS42PPDUDB13
Arrived to inspect popping noise from refrigerator compartment Called Whirlpool Tech line and spoke with TJ SR# 7727654815Advised the unit display and lights inside the unit are intermittent.After approximately 5 minutes after closing the door the customer opens the door and the DOOR ALARM light is flashing.I checked the right switch and the extension was defective.Customer advised he’d fix the defective extension.
Near Blanco, TX 78606
Brandon
Job Details:
04/23/2020
REFRIGERATOR MAYTAG MRT118FFFE04
"Arrived on site for customer complaint of noise issue, found noise coming from refrigeration line, I added insulation, unit working as designed."
Near Austin, TX 78750
David Z
Job Details:
04/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site to diagnose upper rock that was not allowing adjustment for height. Advised customer that the upper rack has to be pulled up until it firmly locks into place. Customer was not fully raising it to its peak, so it was not latching. Showed them how to adjust it up down and where to latch. All is working as designed at this time. Call complete."
Near Salado, TX 76571
Al
Job Details:
04/23/2020
WASHER MAYTAG MVWX655DW0
Near Marble Falls, TX 78654
James
Job Details:
04/23/2020
WASHER WHIRLPOOL MVWX655DW1
Arrived on site and tested operation found unit not powering on. Tested wall outlet tested good. Tested control found that the control had failed. Installed new control tested operation found unit working properly job complete.
Near Georgetown, TX 78628
Tyler B.
Job Details:
04/23/2020
DOWNDRAFT GE PP989SN1SS
"Arrived to install previously ordered motor. Replaced and tested properly, Motor
Near Kempner, TX 76539
Cliff
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site to perform sealed system repair on the refrigerator. When I started working on the unit found entire unit shut off and did not come back on. Noted abnormal operation of RC evaporator fan motor. Checked freezer frost pattern and found FC evaporator frosting properly. Frost pattern indicates no sealed system failure but electrical issue in controls not cycling unit properly.
Near Horseshoe Bay, TX 78657
James
Job Details:
04/23/2020
DISHWASHER AMANA ADB1500ADS1
Arrived on site and tested operation. Found drain pump obstructed and not draining. Removed pump to clear obstruction. Tested operation and found unit working properly. Job complete
Near Austin, TX 78726
David Z
Job Details:
04/23/2020
OVEN KITCHENAID KOCE500ESS09
"Arrived on site to further diagnose noise coming over when fan running. Saw customer video and could hear faint noise coming from blower fan. Will need to replace blower. Due to this unit being installed in an angled corner, an oven dolly can not be used,, conv element, and blower. Office to reschedule. ;
Near Lakeway, TX 78734
Robert
Job Details:
04/23/2020
REFRIGERATOR KITCHENAID KSRB22FHSS02
Arrived on job for complaints of leaks from dispenser. Upon request from customer I disconnected hose and power supply of valve supply to water dispenser. Icemaker still hooked up.
Near Austin, TX 78732
Tyler B.
Job Details:
04/23/2020
MICROWAVE JENN-AIR JMC2430DS01
Arrived to inspect unit with a unit communication error. Replaced acid and console tested and now getting inverter failure. Will need to return with inverter ; ordrng 1 W10217711 (inverter)
Near Andice, TX 78628
Lou
Job Details:
04/23/2020
WASHER WHIRLPOOL WTW4855HW1
"Arrived on site to inspect washer making banging noises. Upon further inspection, customer played a video of the unit during spin cycle and it sounded as if it were off balance and the basket banging on the side panels. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I manually tested high speed spin and the unit again operated as designed. I pushed down on the basket to test the suspension rods and when it popped back up, the basket moved a little. Due to the ongoing issue, I removed and replaced the suspension rods and calibrated and retested. Demonstrated to the customer that the basket is spinning steady like its supposed to. No water leaks observed during service, I made recommendations for loading the unit job completed."