Near Round Rock, TX 78681
Andy
Job Details:
02/26/2020
WASHER MAYTAG MVWB765FW0
Arrived on site to install previously diagnosed bezel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Kevin
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"Arrived on site and replaced thermistor, fan scroll in fresh food section and control board on rear of refrigerator. Requested that customer monitor it for correct operation. If issue returns user interface may be needed. No water leaks from connections at time of service"
Near Leander, TX 78641
Jonathan S
Job Details:
02/26/2020
DRYER WHIRLPOOL WED7500GW0
"(DM) Arrived on site for smoke smelly on clothes in dryer. Inspected unit and work area. Tested dryer operation found unit heating and cycling. Performed temperature test with vent on, and found improper air flow. Removed vent and tested again, unit heated properly. Found blockage in the vent leading outside. Spoke with customer about having the vent cleaned once a year per user care guide. Called safety line spoke to Amanda(sr# 7727187175)."
Near Salado, TX 76571
Cliff
Job Details:
02/26/2020
OVEN KITCHENAID KOCE500ESS05
Arrived on site to replace previously ordered parts. Replaced microwave temperature sensor and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Luis
Job Details:
02/26/2020
REFRIGERATOR GE GTE21GSHDSS
"Arrived on site for door issues. Found freezer door rubbing on door hinge,removed door,installed a washer and grease reinstalled door checked door operation good door sealing and closing as designed."
Near Briarcliff, TX 78669
Brandon
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WOC75EC7HS01
"Arrived on site for customer complaint of console going blank and resetting during use. Found unit was hooked up to wifi, and according to customer it always has been. Ordering console. ; ordrng 1 W11428866 (CONSOLE)"
Near Austin, TX 78723
Scott
Job Details:
02/26/2020
WASHER LG WM3470HVA
"Arrived on site for unit not spinning out properly . Found water level switch failed . Replaced switch . Ran diagnostics all checked normal . no water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Jacob
Job Details:
02/26/2020
DRYER WHIRLPOOL WED6620HC1
Arrived onsite for unit giving F6E1 error code. Called Techline. Techline suggestion is to change main control board. Got SR#7727238984. Replaced main control. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78737
Kevin
Job Details:
02/26/2020
WASHER MAYTAG MHW5630HW0
Arrived on site and inspected washer and found saved error code F0e5, customer is experiencing washer only finishing quick wash cycle. washer is also lifted 1 ft off the ground on a cabinet pedestal. Took 1 picture. Spoke with techline and they didn’t have any recommendation due to lack of error codes
Near Leander, TX 78641
Paul
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived onsite for a refrigerator with the water not dispensing again. I found the unit making ice. I found no water coming out of the dispenser. I removed the water line from the valve and water ran out of the dispenser so the line in the door is not frozen. I found voltage to the dual valve in the unit but the valve was not passing water. I replaced the dual valve again and tested the unit. The unit is working as designed. The customer has the correct water pressure. Call complete.
Near Leander, TX 78641
Paul
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived onsite for a dishwasher not cleaning properly. I found the pump motor trying to run but not pumping water. The pump and motor need to be replaced.
Near Bastrop, TX 78602
Scott
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01
"Arrived on site for filter not coming out of housing . Found the release arm had gotten out of place , pulled filter out .repositioned release arm and replaced filter . No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
Lou
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"arrived on site to inspect dishwasher door friction pads. Upon further inspection, the customer showed me a friction pad that had torn and fallen off the hinge. I installed new friction pads and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78738
Robert
Job Details:
02/26/2020
WASHER WHIRLPOOL MHW8200FW0
Arrived on job to replace drain pump. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78132
Noah D
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WOC75EC0HV01
"Arrived on site to install console for bad display and grates for film on stainless, replaced console and tested all functions to include WiFi, all functions returned. Grates installed. No problems found. Job complete"
Near Temple, TX 76502
Jonathan M
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"Arrived onsite for refrigerator that had frost build up at the fresh food section. Inspected unit and work area. Found water at bottom of FF section and evaporator completely frosted over. Tested the evaporator fan and damper door in test 3 and the damper door would not close. I checked resistance for the rc thermistor and found it at 4100 ohms. I did notice the drain pan bowed due to ice damage and the liner underneath had bubbled underneath it. I called Techline and spoke to Austin SR # 7727231058. He advised to replace the evaporator cover, the damper door, drain pan, and move the defrost thermistor over to the aluminum evaporator. He advised to try and replace the drain pan first in case the bubble in the liner won’t let it fit properly. Ordering parts and will return . ; ordrng 1 W10836964 (pan-drip)"
Near Kempner, TX 76539
Al
Job Details:
02/26/2020
REFRIGERATOR BOSCH B20CS30SNS/02
Arrived to inspect ice maker not working.Confirmed the complaint and removed and replaced the ice maker.Tested unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details:
02/26/2020
COOKTOP JENN-AIR JGD8130ADS
"Arrived to inspect unit not igniting, found no spark, removed and replaced terminal and igniters and tested good"
Near Austin, TX 78748
Robert
Job Details:
02/26/2020
WASHER MAYTAG MVWB835DW4
Arrived on job for complaints of off balance. Ran diagnostics and found code for off balance. Replaced suspension because of movement. After replacement calibration test ran . No leaks detected at time of service
Near Austin, TX 78734
Brandon
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WMH32519HZ4
"Arrived on site to replace control panel, after replacing, unit tested good."
Near Spicewood, TX 78669
Robert
Job Details:
02/26/2020
OVEN WHIRLPOOL WOS51EC0AS04
Arrived on job for complaints of timer not working. Found buttons not always working properly. Replaced panel control.
Near Round Rock, TX 78665
Andy
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on site for refrigerator food freezing in RC. Tested and inspected unit and found failed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Jacob
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13
Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not working. Replaced ice maker. Tested unit. Unit test good. Job complete
Near Austin, TX 78749
Kevin
Job Details:
02/26/2020
DRYER WHIRLPOOL WED9600TW0
"Arrived on site and inspected dryer and found element has failed, after replacing element dryer is now heating again. removed all lint from interior, job complete"
Near Jarrell, TX 76537
Cliff
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WMH53521HZ3
"Arrived onsite to diagnose a microwave that is not heating. Found high-voltage system shorted out. Replaced magnetron, capacitor, and diode. Tested unit and found all is functioning properly at this time."
Near Austin, TX 78753
Wesley
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived on site for complaint of not filling and found unit operating as designed with house pressure issues. Advised customer on having house pressure checked. Unit is now operating as designed after reset. All checks good.
Near Seguin, TX 78155
Richard
Job Details:
02/26/2020
RANGE WHIRLPOOL WFE525S0JZ0
Arrived onsite for the oven panel damaged. Upon inspection found that the panel was dented. Replaced panel with new and it looks good. Could not test oven do to the fact that there is no power hooked up to the oven. Complete
Near Lakeway, TX 78734
Luis
Job Details:
02/26/2020
ICE MACHINE KITCHENAID KUIS18NNTB0
"Arrived on site for no ice. Removed cover found broken wires on grid cutter,ran diagnostics,unit passed all test good frost formation on evaporator plate. Replaced grid cutter assembly
Near Austin, TX 78721
Jacob
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived onsite for door having damage to unit. Looked at unit. Found the door was damaged at the bottom. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete
Near The Hills, TX 78738
Luis
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Arrived on site for faulty fan motor per tech support replaced fan motor assembly. Ran diagnostics fan working correctly.
Near Round Rock, TX 78681
Tyler B.
Job Details:
02/26/2020
DRYER MAYTAG MED6630HC0
"Arrived to inspect unit with vibration issues. Found unit to be rumbling , found noise coming from blower housing. Upon removing *panels, found screws on bottom panel missing. Found mounting tab for blower housing in in correct area causing to push on blower housing, was able to correct and installed missing screws and tested good"
Near Marion, TX 78124
Noah D
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01
"Arrived on site to diagnose fridge, upon inspection found the compressor sitting on a floating system. Tightened down bolts and put down sound pads. Sounds of compressor still present but softer. Complete"
Near Red Rock, TX 78662
Richard
Job Details:
02/26/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A
Arrived onsite for the refrigerator freezer door gasket coming off. Upon inspection found that the freezer gasket was coming off. Replaced door gasket with new and added adhesive and gasket is secured and sealing properly. Complete
Near Georgetown, TX 78628
Jonathan S
Job Details:
02/26/2020
WASHER KENMORE 796.4154821
"(DM) Arrived on site for washer leaking from the front left bottom. Inspected unit and work area. Found small hole in door bellow. Performed diagnostics mode and tested unit operation. Found water leaking from the bellow, No water leaks detected anywhere else. Will have to replace part to repair. Gained access to the bellow and replaced new. Tested unit operation and monitored for water leaks. All operations tested good, and no water leaks detected. Spoke with customer about unit operation according to user care guide.
Near Spicewood, TX 78669
Brandon
Job Details:
02/26/2020
MICROWAVE FRIGIDAIRE FGMO205KFCY
"Arrived on site for customer complaint of unit not heating, found multiple issues, found filter board was bad, found voltage to fan motor, motor was bad, found diode was bad. I replaced capacitor kit with diode, motor, and filter board. Unit tested good."
Near San Marcos, TX 78666
Noah D
Job Details:
02/26/2020
OVEN WHIRLPOOL WOS51EC0HS00
"Arrived on site for diagnostics of oven, upon inspection found the console not responding correctly, replaced console and retested, console functions returned. Job complete"
Near Austin, TX 78756
Leonardo
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL KDTM354ESS3
Arrived on site to test unit for leaking. Test unit and found damaged tub gasket. Replaced the gasket and tested for leaks. No leaks present at this time. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details:
02/26/2020
ICE MACHINE KITCHENAID KUIX505ESS1
"Arrived on site to diagnose ice machine, upon inspection found valve, recirculating pump and both drains working during diagnostics, but during normal cycle the fill valve was not getting switched on, changed out board and put back together, machine called for ice immediately. Instructed customer to give it 24 hours to start producing ice, complete"
Near Leander, TX 78641
Lou
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"arrived on site to inspect refrigerator temps. Upon further inspection, I found that the customer had unplugged the unit when it had stopped cooling. Due to this, I was unable to record any temp readings. I plugged the unit back in and removed the Evap cover and found that the unit is not producing a frost pattern. I checked amp draw to the compressor and got .56amps. Compressor was cold and both lines coming out were cold. I advised the customer of my findings. I am ordering the sealed system components; compressor, evaporator, access valve, drier, 2 hour job. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
Near Burnet, TX 78611
James
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXMK00
Arrived on site and found fresh food section at 15 degrees. Inspected for air leaks and found that the left side of the evaporator cover was not screwed in properly causing an air leak. Disassembled and found drain pan frozen under evaporator. Cleared ice from drain and drain pan to ensure good draining during defrost. Reassembled and tested operation. Found no air leaks after repair. Instructed customer to watch unit for 24 hours to test thermostat as well. Unit tests good. Job complete
Near Austin, TX 78717
Paul
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the FC door because of a busted water line in the door. I tested the unit and all functions of the door are working as designed. Call complete.
Near Hutto, TX 78634
Tyler B.
Job Details:
02/26/2020
FREEZER WHIRLPOOL WRS315SDHZ02
"Arrived to install previously ordered door, replaced door and tested good, no leaks on site"
Near Killeen, TX 76549
Al
Job Details:
02/26/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD
Arrived to inspect ice maker not working.Checked ice bin and bin was full of ice from ice maker.Confirmed there was also ice in the tray harvesting.Job complete
Near Austin, TX 78756
Jacob
Job Details:
02/26/2020
WASHER WHIRLPOOL CAE2765FQ0
Arrived onsite to replace gear case to unit. Unit was in use. Spoke with tenant. Tenant says all machines were working properly. Tested unit. No error codes. Tenant says issues to report at this time
Near Killeen, TX 76549
Al
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDT710PAHW1
Arrived to heater not working.Confirmed the complaint through diagnostics test mode.Removed and replaced the heater and unit tested as designed.All water lines were dry at the time of service Job complete Customer satisfied
Near Belton, TX 76513
Jonathan M
Job Details:
02/26/2020
DRYER WHIRLPOOL WED4815EW0
Arrived on site clothes dryer that is kicking off in the middle of a cycle. Inspected unit and work area. Spoke to TJ SR #7727229806. He advised that he believes this issue was either a timer issue or a voltage problem. He asked me to replace the timer and swap the L1 and L2 connectors at the terminal block. Replaced timer and switched L1 and L2 connectors. Tested unit and unit began to work as designed. Call complete.
Near Burnet, TX 78611
James
Job Details:
02/26/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site and tested operation. Found timer motor not running. Verified voltage to motor and found to be good. Installed new timer and found timer now running but unit not heating. Tested fuses and heater and found to be good. Tested voltage to unit and found L1 and L2 get 125 to neutral but no voltage when testing across each other. L1 to L2 should have 240v for unit to operate. Recommended customer have licensed electrician repair circuit to dryer outlet. Job complete
Near Burnet, TX 78611
James
Job Details:
02/26/2020
FREEZER WHIRLPOOL WSZ57L18DM03
Arrived on site and found evaporator completely frozen. Unit will need to be thawed completely to access evaporator thermistor and components to determine cause of no defrost condition. ; ordrng 1 WPW10383615 (thermistor)
Near Georgetown, TX 78628
Tyler B.
Job Details:
02/26/2020
RANGE KITCHENAID KSEG950ESS0
"Arrived to inspect unit not baking or heating, arrived and unit display was dead. Removed console and removed power to display, and connected was not able to turn on, rest Braker and came on, was able to get in to diagnostics and found many communication errors and fan errors, was able to clear and test but was was still getting a fan error when attempting any type of heating, but would go through diagnostics and would say no faults found. Unit will need control and console and fan to repair, and 1 W10915815 (panl-cntrl)"
Near Georgetown, TX 78628
Paul
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW96HEAW0
"Arrived onsite for a washer that is not filling with water, the lock takes forever to unlock, and there is an F6E1 error displayed. I found F6E1 & F1E1 stored codes. I found the MCU burned up. The MCU needs to be replaced. Ms stated the dispenser leaks detergent into the washer and it runs down the face when the door is opened. The dispenser also needs to be replaced. The customer doesn’t want to replace the dispenser and will add detergent manually instead of using the auto function. I replaced the MCU and ran the auto diagnostics test. The unit completed the cycle and worked as designed. Call complete."
Near Austin, TX 78758
Wesley
Job Details:
02/26/2020
RANGE WHIRLPOOL WEE510S0FS2
Arrived onsite and cosmetically repaired unit by replacing panel. All checks good.
Near Cedar Creek, TX 78612
Scott
Job Details:
02/26/2020
RANGE FRIGIDAIRE FPGC3677RSB
Arrived on site for left front burner not shutting off . Found valve is broken .oredering left front valve . Gas leak detected at burner . Gas is shut off . ; ordrng 1 5304505690 (VALVE LEFT FRONT GREEN STEM)
Near Round Rock, TX 78665
Andy
Job Details:
02/26/2020
DRYER MAYTAG MEDB765FW0
Arrived on site for dryer not coming on and Intermittently. Tested and inspected unit and found failed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78628
Jonathan S
Job Details:
02/26/2020
WASHER WHIRLPOOL WTW8500DC0
"(DM) Arrived on site for washer with a LF code and making noise when spinning. Inspected unit and work area. Performed diagnostics mode and tested unit operation. Heard gear case making a grinding noise when agitating. On valve test seemed to have low pressure from valve. Found drain line to far down the drain. Corrected drain line. Found hot water line leaking from the wall, shut line off and tightened the line down. Opened the line and no leaks detected shut line off again. Removed the wash plate bolt and found the wash plate seized on, could not pull off. Used wd40 to loosen the wash plate, but would still not come off. To continue repair we will have to break the wash plate to remove it and return with a new wash plate. Advised customer to not use the unit, and that we left the unit unplugged and the water lines shut off. ; ordrng 1 W10752283 (washplate) and 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch)"
Near Round Rock, TX 78665
Tyler B.
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived to inspect unit not dispensing ice, found no ice, and also found chops in bucket frozen over, found gasket not sealing was able to correct, replaced ice maker expand bucket and tested good"
Near Copperas Cove, TX 76522
Al
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Arrived to inspect ice maker not producing ice.Customer informed me the ice maker is intermittent on ice production and he was told by whirlpool customer service to unplug the unit to reset it to get the unit to produce water for the ice maker.I removed and replaced the HV board, but the replacement board was defective and beeped continually after plugging it in.Reordering the HV board W11224256Customer advised office to reschedule with customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 W11224256 (HV CONTROL)"
Near Georgetown, TX 78628
Jonathan S
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site for for refrigerator not making ice. Inspected unit and work area. Tested ice maker cycle and found not getting water to ice maker. Tested dispenser and found unit has not been flushed. Found fill tube frozen. Thawed fill tube and tested ice maker. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Cliff
Job Details:
02/26/2020
WASHER MAYTAG MHW8630HW1
Unit is stacked and due to location in home 2 techs will be needed to change panel; ordrng 1 2TECHSNEEDED (2 TECHS NEEDED )
Near Jonestown, TX 78645
Lou
Job Details:
02/26/2020
DISHWASHER MAYTAG MDB4949SHZ1
"arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is not heating.. I placed the unit in diagnostics showing error code F6E4. I cleared the code and continued with testing. Using my multimeter, I tested amp draw at the junction box and the unit showed 7-9amps when the element came on during wash mode of testing and 7-9amps during the drying mode. I found that the customer is not using rinse aid as is using a Booster instead of normal detergents. I made recommendations for use and care as well as detergent recommendations and rinse aid use and referred the customer to their owners manual. No water leaks observed during service, job completed."
Near Leander, TX 78641
Jonathan S
Job Details:
02/26/2020
WASHER WHIRLPOOL WTW5000DW3
"(DM) Arrived on site for washer making grounding sound and door not unlocking. Inspected unit and work area. Inspected the gear case, motor, belt pulley, and clutch. Found no abnormal wear and tear on the unit. Performed diagnostics mode and tested unit operations. All tested good no water leaks detected. Called tech line spoke with Leon(sr #2727232196) found all operation sounds are as designed. Spoke with customer unit operations per user care guide."
Near Bastrop, TX 78602
Scott
Job Details:
02/26/2020
REFRIGERATOR BOSCH B26FT50SNS/01
Arrived on site for unit not making enough ice . Found bail arm is sticking from time to time . Ordering ice maker . Did update Modle and serial . Quick pick of pop. No water leaks detected . Please call to set return ; ordrng 1 11021787 (ICE MAKER )
Near New Braunfels, TX 78130
Noah D
Job Details:
02/26/2020
DISHWASHER KITCHENAID KDPE234GPS0
"Arrived onsite to inspect dishwasher for not closing correctly, upon inspection found the left track out of line cause it gasket friction, replaced track and realigned, no gasket friction and closing works, job complete"
Near Leander, TX 78641
Jonathan S
Job Details:
02/26/2020
MICROWAVE MAYTAG MMV4207JW0
"(DM) Arrived on site for microwave not heating properly and gap in the front panel. Inspected unit and work area. Performed diagnostics and tested unit. Measured the gap at the bottom is 1/8 inch and the top is 1/4 inch.(see SD quick pic) Placed 8 ounces of water in a microwave safe mug and ran the microwave for 30 seconds. Starting water temperature was 66 degrees at the end of 30 seconds it was 99 degrees. Called tech long and spoke to Kevin(sr# 7727233041). Tech line stated the gap in the front panel is with in tolerance, and the unit is heating properly. Spoke with customer about the units operation according to the user care guide."
Near Seguin, TX 78155
Richard
Job Details:
02/26/2020
RANGE WHIRLPOOL WGE555S0BW01
"Arrived onsite for the oven LF, LR burners not working properly. During testing found that that the switches were not working properly. Replaced LF LR burner switches and burners tested good. Complete"
Near Austin, TX 78758
David Z
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site to diagnose a dishwasher not starting. Performed diagnostic and found no power to UI. Found voltage at control, but UI not powering on. Replaced UI and retested. All is now working as designed. Call complete."
Near Austin, TX 78734
Brandon
Job Details:
02/26/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
"Arrived on site for customer complaint of fresh food section not cooling, found miscommunication between thermistor and control, I replaced thermistor and control, as well as insulation, unit tested good."
Near West Lake Hills, TX 78746
Kevin
Job Details:
02/26/2020
MICROWAVE KITCHENAID KBMS1454SSS3
"Arrived on site and inspected microwave and found fuse has failed, after replacement all function has returned to microwave, job complete"
Near Austin, TX 78725
Leonardo
Job Details:
02/26/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to test unit for damaged cooktop. Opened box to new cooktop and found part damaged in box. Ordering new cooktop Wpw10527866 office to reschedule ; ordrng 1 Wpw10527866 (COOKTOP )
Near , TX 78738
Robert
Job Details:
02/26/2020
OVEN KITCHENAID KOST100ESS03
Arrived on job to replace door glass oven door and nameplate. After replacement test operation.
Near Austin, TX 78704
Leonardo
Job Details:
02/26/2020
MICROWAVE KITCHENAID KEMS308SSS04
Near Austin, TX 78738
Robert
Job Details:
02/26/2020
OVEN JENN-AIR JJW2430DP03
Arrived on job for complaints of noise. Test oven and found the convection fan source of noise. ; ordrng 1 W10860984 (motor-fan)
Near Round Rock, TX 78665
Andy
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WMH32519FS1
Arrived on site to install previously diagnosed control and bulb. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Woodway, TX 76712
Jonathan M
Job Details:
02/26/2020
RANGE JENN-AIR JGS8850ADB
site to install previously diagnosed parts. Inspected unit and work area. Replaced oven sensor and tested unit unit is working as designed. Call complete.
Near Salado, TX 76571
Cliff
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
Near Gatesville, TX 76528
Jonathan M
Job Details:
02/26/2020
DRYER GE GFD49ERPK0RR
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace blower wheel assembly and tested unit. Unit is working as designed. Call complete.
Near Waco, TX 76705
Jonathan M
Job Details:
02/26/2020
WASHER GE GTW335ASN1WW
Arrived on site for dryer that was having motor issues. Inspected unit and work area. Tested unit in a manual test and found agitator and spin moving as designed. Tested unit in a service cycle and found the drain pump buzzing when it went to drain but no water coming out. Replaced drain pump and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78744
Luis
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for unit not defrosting. Defrosted fresh food evaporator,replaced evaporator fan motor that includes defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostics checked air flow good.
Near Austin, TX 78728
David Z
Job Details:
02/26/2020
WASHER GE WCSR4170G3WW
"Arrived on site to install timer and knob ordered to resolve issue selecting cycles. On install found the new timer had a broken tab on it, and we need to order a new WH49X10083 timer.. . ; ordrng 1 WH49X10083 (p029 cntrl & shield)"
Near Niederwald, TX 78640
Kevin
Job Details:
02/26/2020
DRYER WHIRLPOOL FEX831FS1
"Arrived on site and dryer is making a screeching noise while running. Disassembled dryer and replaced bearings and shaft and after reassembly screeching has stopped. ordrng 1 134503600 (belt)"
Near Lakeway, TX 78734
Brandon
Job Details:
02/26/2020
OVEN GE JKP90S0M1SS
"Arrived on site to replace faulty control board, after replacing, unit tested good.
Near Leander, TX 78641
Lou
Job Details:
02/26/2020
OVEN WHIRLPOOL WOD51EC0HS01
"arrived on site to inspect oven temps. Upon further inspection, I found that the 3rd party inspector had tested temps with the rack in the upper most position near the sensor and not in the middle of the unit. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My reading at preheat was 423 degrees. My next five readings were 339, 383, 343, 378, 341 for an average temp of 356.8 degrees. My findings show that the unit is heating properly and requires no repairs. Job completed."
Near Georgetown, TX 78633
Paul
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW72HEDW0
Arrived onsite for a washer that will not unlock and is displaying an F9E1 error. I verified the error. I found the tub full of water and the drain pump humming but it’s not pumping water. The pump needs to be replaced. .; ordrng 1 WPW10605427 (PUMP-WATER)
Near Pflugerville, TX 78660
Tyler B.
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived to inspect unit with noise . Found unit cover touching floor, was able to lift and level unit and tested good."
Near Austin, TX 78749
Kevin
Job Details:
02/26/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site and replaced lid recommended by tech line on previous visit, after replacement cleared error code and was able to start a normal cycle. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Leonardo
Job Details:
02/26/2020
RANGE WHIRLPOOL WFE505W0HW1
Arrived on site to test unit for no power. Test uni and found burned black wire at terminal block. Will need to order new main harness W11416047. ; ordrng 1 W11416047 (MAIN HARNESS )
Near Temple, TX 76504
Jonathan M
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived onsite for refrigerator that is not cooling properly in the ff section. I called Techline and spoke to Sterling SR # 7727217298. He had me run through some various checks. One issue found was a bowed drain pan. He advised we will need to replace that in order to finish repairs. When we come back, he advised to ohm out the thermistor and ensure it’s between 3000 ohms if around 70 degrees or higher if cooler temperature. He also advised to check for broken tabs on the evaporator cover where the air tower sits and check for the evaporator leaning into the evaporator cover. If all check good, the drain pan will be the only repair. Ordering drain pan and will return with current parts.. ; ordrng 1 W10836964 (pan-drip)"
Near Lakeway, TX 78738
Brandon
Job Details:
02/26/2020
DISHWASHER KITCHENAID KDTE204DSS0
"Arrived on site for customer complaint of unit not draining, found broken wire going to drain pump, I repaired broken wire, unit tested good.
Near Austin, TX 78734
Brandon
Job Details:
02/26/2020
REFRIGERATOR JENN-AIR JFI2089AEP12
"Arrived on site for customer complaint of unit leaking out of freezer section, food freezing in fresh food section, and water not dispensing properly. Found defrost drain line clogged, found faulty fresh food thermistor, and bad filter. I replaced drain tube and fresh food thermistor, unit tested good. Instructed customer to get new filter.
Near Austin, TX 78745
Leonardo
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WMH53521HZ3
Arrived on site to test unit for no power. Found bad fuse replaced filtered board test unit and still no display coming on. Replaced display board and control board. Still no display. Call techline test unit with techline and advised to check wires and found bad resistor W11035768. Ordering new resistor office to reschedule will need 2 hours ; ordrng 1 W11035768 (RESISTORS )
Near New Braunfels, TX 78130
Richard
Job Details:
02/26/2020
DISHWASHER MAYTAG MDB4949SHB0
Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Ran through test cycles and all functions worked good. Ran a quick cycle and dishwasher tested good and no leaks. Found no issues at this point.
Near Belton, TX 76513
Al
Job Details:
02/26/2020
WASHER MAYTAG MVWC565FW1
"Arrived to inspect washer leaking water into the tub when unit is turned off.Confirmed the complaint and found the valve to be defective, causing the water to drip into the tub.Removed and replaced the valve.Reassembled and Calibrated the unit.Job complete"
Near Canyon Lake, TX 78132
Noah D
Job Details:
02/26/2020
WASHER LG WM3470HVA
"Arrived on site to diagnose washer for leaking, upon inspection found the solenoid in the fill valve was stuck open filling the line above gasket causing leaking, ordering valve to fix, office to reschedule ; ordrng 1 5220FR2075L (VALVE)"
Near The Hills, TX 78738
Brandon
Job Details:
02/26/2020
REFRIGERATOR JENN-AIR JFC2089BEP03
"Arrived on site for customer complaint of freezer door not sealing on top left corner, I heated gasket and reformed gasket, instructed customer to leave door closed for an hour, also raised front feet to level unit, called techline to document. SR# 7727221308"
Near Temple, TX 76502
Al
Job Details:
02/26/2020
DRYER WHIRLPOOL WED8000DW4
Arrived to switch door on Cabrio dryer.Disassembled and swapped the door.Reassembled and unit tested as designed.Job complete.Customer satisfied
Near China Spring, TX 76633
Jonathan M
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived onsite to install previously diagnosed parts. Replaced diffuser and tested unit. Unit is irking as designed. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details:
02/26/2020
DRYER WHIRLPOOL WED8500DC4
"Arrived on site for to install previous diagnosed part. Gained access to belt. Gained access to belt. Installed belt and assembled unit. Tested operation, all tested good."
Near New Braunfels, TX 78132
Richard
Job Details:
02/26/2020
VENTHOOD UNKNOWN WVW53UC6FS1
Arrived onsite for the vent hood dented. Upon inspection found that the vent hood body is dented. It has a dent about 2-3 inches left of the on/off light switch. Took pictures and called tech line
Near Lorena, TX 76655
Jonathan M
Job Details:
02/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ06
Arrived onsite for refrigerator that won’t make ice. Inspected unit and work area. Removed icemaker cover and jumped the ice maker. The icemaker would not move. Replaced ice maker and unit began to move. Spoke to Rich SR # 7727221961 and then Adrian. Rich advised to replace the HV board and tested the fill valve for restriction. I tested the fill valve from the dual valve water line and found it restricted. I tried to steam out the debris or ice and was unsuccessful. Spoke to Adrian back at Techline again and he advised to replace the fill tube as well. Ordering control board and fill tube ; ordrng 1 W11043763 (cntrl-elec) and 1 W11415785 (ICE MAKER FILL TUBE)
Near Austin, TX 78732
David Z
Job Details:
02/26/2020
MICROWAVE IKEA IMBS104GSS01
"Arrived on site to diagnose microwave that customer feels isn’t heating well. Performed diagnostics and ran MW. Found water was heating fine. Tested a bag of popcorn and was popping within the first 60 seconds, showing no indication of low power. Customer also pointed out that the door is fogging up on the inside, and a large condensation spot was seen on the outer glass. Ordering 1 W10721486 door to correct warped gasket / leaking door.. ; ordrng 1 W10721486 (door/mw)"
Near Austin, TX 78726
David Z
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site to install rail to correct door close issue. Installed new mullion rail and retested. Mullion is springing closed as designed and working properly. Call complete.