Near Austin, TX 78702
Wesley
Job Details: 11/11/2019
DRYER LG DLEX3700W.ABWEEUS Arrived on site and found unit operating as designed. Dryer is functioning properly. Unit performance is being affected by over 25 feet of exhaust venting. Verifying some motion at exit but advising that unit is unable to provide a sufficient sensor dry due to backflow. Advising that function can be restored if external vent blower is added to exhaust. All else checks good.
Near Round Rock, TX 78681
Paul
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the mullion, plate, and the deli control harness. I found the black wire open in the harness. I tested the unit and found all functions working as designed.
Near San Marcos, TX 78666
Robert
Job Details: 11/11/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on job for complaints of smell of gas. Tested oven heating to Etp. No gas smell at this time customer agreed no gas smell.
Near Austin, TX 78729
David Z
Job Details: 11/11/2019
WASHER MAYTAG MVWC565FW2 Arrived on site to diagnose a washer that was banging around during spin. Ran diagnostic cycle and found vibration during spins. Ran a calibration and retested unit and found vibration has lessened. There are no error codes present. Unit is a lighter unit and does have some vibration during normal operation. Unit is working as designed.
Near Austin, TX 78733
Cliff
Job Details: 11/11/2019
WASHER MAYTAG MHW6630HW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found dispenser spraying water out the left side and it is leaking behind the control panel. Dispenser will need to be replaced to complete repairs. Return date is set for 11/15/19 per homeowners request.; ordrng 1 W11316600 (DISPENSER )
Near Austin, TX 78723
Joseph C.
Job Details: 11/11/2019
OVEN WHIRLPOOL WFC310S0EB3 Arrived on site for “not powering on” complaint. Inspected unit and found power cord pinched at strain relief and shorted. This blew out terminal block and fuse. Customer will need to supply power cord for full function. Removed and replaced terminal block and fuse.
Near Marble Falls, TX 78654
James
Job Details: 11/11/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit unplugged. Plugged unit in and drain pump began running. Allowed pump to run for 3 minutes until it shut off and found F3E1 and F8E3 faults. Verified pressure hose to be clear and cleared faults. Ran auto diagnostics and found all functions test good. Item in unit was a blanket they may have tripped the sensor due to absorption of water during wash cycle. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for the refrigerator that is not making ice since the last repair. I ran harvest test 44 and found the icemaker not running. I found the molex connector for the ice machine had come disconnected. I reconnected the connector and retested. The unit completed the harvest cycle and worked as designed. The customer stated the toe kick wasn’t fitting correctly on the left side. I found the wire harnesses and water lines not routed correctly and pushing the toe kick out. I corrected the harnesses and water lines. The toe kick fits correctly now. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78758
Andy
Job Details: 11/11/2019
REFRIGERATOR LG LFX31925ST08 "Arrived on site for refrigerator with chemical smell and possible rat chew wires. Tested and inspected unit and found no chewed wires, customer stated smell in coming from inside unit. Found that smell is from liner absorbing different smells. Instructed customer that liner is not a replaceable part and that best thing is to use baking soda to help reduce smells. No repairs are needed at this time. No water leaks present at time of service.
Near Marble Falls, TX 78654
James
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site and found valve threads not even and the connection will not seal. Installed new valve and verified no leaks. Job complete
Near Austin, TX 78701
Wesley
Job Details: 11/11/2019
DRYER MAYTAG MEDX655DW1 Arrived on site and found unit start switch had come loose from panel. Restored function. No parts needed. All checks good.
Near Austin, TX 78737
Kevin
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "Arrived on site and found icemaker has failed, insured valve is operating normally. Replaced ice maker and it cycled immediately and filled with water. Recommended to customer that first patch of ice be discarded.
Near Belton, TX 76513
Arthur B.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite for customer complaint of water leaking from under deli drawer. Removed drawer and shelves and found water drain channel clogged. Removed clogged suing steamer. Water flows well in channel. All water connections were dry at time of service.
Near Austin, TX 78758
Andy
Job Details: 11/11/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site for need part installed had dimple. Inspected unit and found dimple on part. Removed new part and found damaged in box. Ordering new part and will return Friday 11/15/19. ; ordrng 1 W10893947 (PANEL )
Near Buda, TX 78610
Robert
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DW1 Arrived on job to uninstall basket and reinstall after cleaning. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78701
Luis
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for damaged doors,replaced damaged doors and nameplate"
Near Austin, TX 78748
Kevin
Job Details: 11/11/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and found power at outlet is correct, found cutoff has failed-burnt out. Took pic and sent to CS, spoke with techline and make recommended replacing cut off, harness 7726334058. Temporarily replaced connections and added a new cut off and when inserting plug into outlet, the outlet sparked and tripped breaker. I recommended that electrician return and inspect outlet. Wire should now be working. If customer wishes a new harness and another cut off could be brought back after electricity is correct."
Near Austin, TX 78749
Robert
Job Details: 11/11/2019
WASHER MAYTAG MVWB765FW2 Arrived on job to replace gearcase and rotor. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for “no water or ice production” complaint. Inspected unit and found filter head clogged. Removed and replaced filter head. Installed new filter. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Kevin
Job Details: 11/11/2019
RANGE KITCHENAID KGST307HBS6 "Arrived on site and inspected range and found error code showing for cancel button failed. Replaced consul and all function has returned to range.
Near Georgetown, TX 78626
Thomas L.
Job Details: 11/11/2019
DRYER WHIRLPOOL WED4850HW0 Removed and replaced open cues and switch. Found unit is overheating regardless of the setting it’s just too hot. Will need thermostat.; ordrng 1 WP3387134 (thrmst-fix)
Near New Braunfels, TX 78130
Robert
Job Details: 11/11/2019
WASHER MAYTAG MVWC565FW0 Arrived on job for complaints of not filling properly. Ran diagnostics and and no codes also ran calibration. No leaks detected at time of service.
Near Austin, TX 78701
Luis
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for damaged doors,replaced damaged doors and nameplate"
Near Austin, TX 78757
Andy
Job Details: 11/11/2019
DISHWASHER JENN-AIR JDB8200AWS3 Arrived on site for dishwasher making humming sound and not washing. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
Cliff
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found loose tape on the back of the unit moving due to airflow and causing noise. Removed excess tape and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of noise issue and frost in freezer. Found air leak in freezer section, top right corner of gasket was not sealing, I reformed the gasket and adjusted tracks, unit tested good.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived on site for unit not dispensing ice. Removed panel and found back panel that holds ice door pin broken and would need back dispenser panel to repair. Parts diagram has part shown but not on list. Item is #1 in dispenser parts in breakdown, but can not find, advised Custer that I would have parts look for possible part and will call if one can be found, collected service fee; ordrng 1 CNOTE (PARTS RESEARCH) and 1 CNOTE (OFFICE RS)"
Near Georgetown, TX 78626
Thomas L.
Job Details: 11/11/2019
DRYER WHIRLPOOL WED4850HW0 Removed and replaced open cues and switch. Found unit is overheating regardless of the setting it’s just too hot. Will need thermostat.; ordrng 1 WP3387134 (thrmst-fix)
Near Lockhart, TX 78644
Scott
Job Details: 11/11/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not finishing cycle . Found cold water valve had failed . Replaced valve . Didn’t have valve and took valve fro job 238616. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Moody, TX 76557
Dylan T.
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DC4 Arrived on site customer complaint was washing machine was not adding enough water for her but it’s just the way the washing machine is shut her to use the deep cycle wash for it to add more water in the washing machine everything else work great no error codes all lines are dry
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/11/2019
DRYER SAMSUNG DV52J8060EW/A2 "Arrived on site for unit starting when door shut, found relay on board stuck, replaced control and tested goodControl
Near Temple, TX 76502
Dylan T.
Job Details: 11/11/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Arrived on site customer complaint was refrigerator is making noise but she said It had stopped making the noise and hasn’t heard it took the icemaker out look at the fan motor everything is running perfectly fine and making ice cannot find anything wrong all lines are dry
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will power up and then sit there. Tested unit to find that the water valve was not allowing the water to fill to start the cycle. Replaced water valve and unit now operates properly with no water leaks.
Near Austin, TX 78745
Luis
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for cooling issue. Per customer unit shutting itself off then will power on after a couple mins. Ran diagnostics found unit shutting off diagnosed faulty main control,installed a new main control powered unit on unit working as designed"
Near Austin, TX 78745
Leonardo
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL DU3000XL0 Arrived on site to test unit for unit not washing. Test unit and found unit getting plenty of water and plenty of pressure. Wash motor working correctly found soap dispenser closed not opening. Advised customer to just put soap in at bottom job complete
Near Temple, TX 76504
Dylan T.
Job Details: 11/08/2019
DISHWASHER LG LDF5545ST Arrived on site install the main board unit turned on started running can’t text much because it’s at Home Depot without the right connections
Near Bastrop, TX 78602
Cliff
Job Details: 11/08/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a range with a damaged glass top. Found top replaced on previous trip was defective causing damage after only a day of use. Replaced glass top and found all is functioning properly at this time.
Near Hutto, TX 78634
Tyler B.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for unit not heating. Removed panel and found element open. Replaced heater and tested good
Near Austin, TX 78730
David Z
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to diagnose a refrigerator that was causing fresh food to spoil quickly. Performed a diagnostic and examination on the unit and found temperatures were set to almost fully cold, with the refrigerator section almost bare. Only a couple items were down there at all, and temperatures were getting very cold. With freezer air blowing almost directly on the items it was causing them to get cold enough to spoil. Temp found to be around 36 with door open shortly. Please note this unit is also located in the garage, which does cause an issue with environmental variables. Advised increasing the temp a little, and also putting more items in to absorb some of that cold and airflow. No issue seen with Evap, and frost pattern was good. No other issues found, and all is working as designed. Call complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/08/2019
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site for unit with not power. Found fuse open, replaced and tested good"
Near Bastrop, TX 78602
Cliff
Job Details: 11/08/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace hub and wash plate for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76706
Arthur B.
Job Details: 11/08/2019
WASHER MAYTAG MVWC415EW1 Arrived onsite. Customer advised she was under impression unit was under warranty. Advised unit is not under warranty. Cancelling services due to customer not having funds to repair.
Near Austin, TX 78744
Leonardo
Job Details: 11/08/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for gas smell when oven on. Test unit and found gas smell coming from oven when trying to ignite normal operation of unit. Still test unit for leaks and no leaks present at this time. Job complete
Near Salado, TX 76571
Al
Job Details: 11/08/2019
DRYER ELECTROLUX EIED55HIW0 Arrived to inspect Electrolux front load dryer with grounded element error code.Confirmed the complaint and removed and replaced the heater assembly.Reassembled and unit tested as designed.
Near Waco, TX 76706
Arthur B.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite to install new cycling thermostat to dryer from prior tech’s diagnosis. Removed and replaced cycling thermostat. Reassembled and tested. Unit now heats and tumbles as designed. Dryer vent and lint trap clean of lint at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 11/08/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site for “door seal pulled through cabinet” complaint. Inspected unit and found door gasket end exposed into cabinet. Adjusted end of gasket back under lip of inner cabinet. Unit is performing as designed. Gave customer leave behind. iPad shut down before I could take picture of it.
Near Waco, TX 76704
Arthur B.
Job Details: 11/08/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not draining. Found drain pump motor not moving. Removed and replaced drain pump, reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service."
Near Elgin, TX 78621
Cliff
Job Details: 11/08/2019
REFRIGERATOR FRIGIDAIRE FPHB2899LFB Arrived on site to diagnose a refrigerator with no ice or water dispensing. Found user interface control shorted out. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 11/08/2019
RANGE WHIRLPOOL WGE745C0FS00 Arrived on site to test unit for broken cooktop. Replaced cooktop , test unit and unit test good job complete.
Near Seguin, TX 78155
Robert
Job Details: 11/08/2019
REFRIGERATOR MAYTAG MFI2569VEM1 "Arrived on job for complaints of display turning off. Found the control not supplying power. Replaced control, if issue continues recommend replacement of UI control."
Near Austin, TX 78737
Brandon
Job Details: 11/08/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site to replace faulty UI consol, valve, and harness, after replacing, unit tested good."
Near Hutto, TX 78634
Paul
Job Details: 11/08/2019
DRYER WHIRLPOOL WGD6620HC0 "Arrived onsite for the dryer that went completely dead, no lights or power, and the breaker was reset. I found the UI harness molex connector at the control not snapped in. I snapped it in place and the unit is working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details: 11/08/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for no display on UI. Did a hard restart at breaker. Unit came back on . Went thru set up and checked for errors . No error codes . Did recomend that customer gets WiFi set up in unit for any up dates. Jobcomplete .
Near New Braunfels, TX 78130
Robert
Job Details: 11/08/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on job for complaints of noise during operation. Tested unit. Found that something was stuck In the seal, removed a debris. Tested unit. Unit test good. Job complete"
Near Austin, TX 78729
Tyler B.
Job Details: 11/08/2019
REFRIGERATOR KENMORE 106.5110311 Arrived on site for unit not cooling. Found unit to have a very low frost pattern. Unit has lost Freon. Will need compressor and evaporator to repair spoke with cs for parts find and call with quote; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR) and 1 CNOTE (EVAP ) and 1 COMPRESSOR and 1 TJ80SF8404 and 1 WPW10143759 (dryer)
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/08/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to diagnose a refrigerator that is leaking since last repair. Found fill tube for icemaker slightly misaligned causing leak. Realigned all parts and components properly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78727
Tyler B.
Job Details: 11/08/2019
OVEN WHIRLPOOL CWG3100AAE "Arrived on site for sensor replacement. Removed and replaced and tested good
Near Austin, TX 78745
Kevin
Job Details: 11/08/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and and inspected dryer and found power at terminal block is correct, dryer is heating, found no airflow through lint screen. Disconnecting vent hose from windscreen returns airflow to dryer. Spoke with apartment maintenance they will need to clear the vent to the exterior of the building before dryer can be used again. Dryer is new and there is no lint buildup at this time, job complete"
Near Austin, TX 78704
Wesley
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW3090JW0 Removed onsite and installed control. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onnsite and did not replicate leak. Tested thoroughly. No leak present. Advised customer onnleak preventative maintenance. All checks good. Unit is now operating as designed.
Near Killeen, TX 76549
Al
Job Details: 11/08/2019
WASHER MAYTAG MVWC415EW2 "Arrived to inspect washer making a high pitch before, during and after spin cycle.Determined the gear case was the issue
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/08/2019
MICROWAVE MAYTAG MMV4205FZ0 Arrived on site to diagnose a microwave that will not turn on. Tested unit and found failed door switch and bad fuse. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76542
Al
Job Details: 11/08/2019
OVEN WHIRLPOOL WFE515S0ES2 Arrived to inspect door issues.Confirmed the right hinge was defective.R&R the hinge.Reassembled and unit now operates as designed.Job complete.Customer satisfied
Near Austin, TX 78741
Kevin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Arrived on site customer complaint is noises from refrigerator, set refrigerator into a diagnostic cycle and manually turned on every function in the refrigerator has an discussed the noise. Customer states that none of the sounds in diagnostic cycle are the issue. Spoke with techline and documented 7726327429"
Near Temple, TX 76502
Dylan T.
Job Details: 11/08/2019
COOKTOP FRIGIDAIRE FFGC3626SS 3578# gate code Arrived on site well the new cooktop out of the box found numerous scratches on the cooktop needs to be re-ordered and customer rescheduled; ordrng 1 809218331 (main top)
Near Wimberley, TX 78676
Brandon
Job Details: 11/08/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for customer complaint of unit making noise, found noise coming from condenser fan hitting housing, I adjusted unit, tested good."
Near Austin, TX 78736
Leonardo
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found float housing nut was loose. Secured housing test unit and unit test good no leaks present at this time. Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator ice maker not working properly. Ran diagnostics #120 tested good #97 and no water came out heard the valve kick on but no water. Saw a little ice build up on ice maker fill tube. Ordering valve and fill tube. ; ordrng 1 W11312191 (valve) and 1 W11366500 (FILL TUBE )
Near Round Rock, TX 78681
Paul
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived onsite for the washer displaying an F8E1 error message again. I confirmed the error code and deleted it. I ran diagnostics steps 1, 2, & 3. I found the hot water valve failing again. The valve would open for 3 seconds and then partially shut with 125VAC to it only passing a small amount of water thru and the coil would start humming loudly. I could disconnect the molex connector from the valve and then plug it back in and the valve would open again fully for 3 seconds again. It was too late to call techline. I explained all of this to the customer and that we would be in contact tomorrow during normal business hours. Ordering c-notes.; ordrng 1 C-NOTES (CS TO CALL TECHLINE ABOUT THIS ISSUE.)"
Near Austin, TX 78726
Tyler B.
Job Details: 11/08/2019
DISHWASHER KITCHENAID KDTE334DSS0 "Arrived onsite for unit not powering on. Found panel to be failed, found panel under 5yr warranty. Replaced panel and tested good"
Near Cedar Park, TX 78613
Lou
Job Details: 11/08/2019
WASHER LG WT7200CW "arrived on site to inspect washer error code. Upon further inspection, I found error code E0-drain pump. Also, I found that und that the basket was full of water to the tub ring. Using my wet vac, I removed the water and tested the unit. When the drain pump was to come on, it made a humming sound and the remaining water drained out. I removed the drain hoses and inspected the drain pump. I found that the propellers were difficult to turn as if something was wedged inside. I could not see anything inside though. I advised the customer that the unit will need a drain pump and I would have to order it. I advised that the earliest I could get back would be 11/12/19. Customer contacted the office to get an earlier date. I’m ordering the drain pump and office to schedule return service. No water leaks observed during service, unit left unplugged for safety.; ordrng 1 5859EA1004F (DRAIN PUMP)"
Near Seguin, TX 78155
Robert
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on job for complaints of noise. Found that the evaporator motor causing noise. Fan sent was defective. Ordered new motor with harness. ; ordrng 1 W11178684 (FAN MOTOR )
Near Austin, TX 78739
Luis
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for water leaking and temp issue. Found frozen drain obstruction in drain,removed obstruction checked water flow through drain good. Upper portion on fresh food reading 33° middle section 37° and lower 38° with setting set at 35° advised customer to store produce and vegetables at very bottom drawers and fruit closure to middle section"
Near Bertram, TX 78605
James
Job Details: 11/08/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and tested operation. I found evaporator frozen again and unit will not defrost. I found no voltage getting to heater. Tested voltage at control and found to be good on the heater circuit. Tested at connections and found wire not locked into molex at the fresh food liner ceiling. Pushed wire into molex and tested. Unit now defrosting. Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 11/08/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer push start switch not working. Upon inspection found that the switch had fallen off. Took control panel off and reattached start switch and dryer tested good. Heating good. Complete
Near Austin, TX 78736
Kevin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found refrigerator is unplugged, refrigerator has been off for several days. Apartment maintenance reports that compressor was hot to the touch and it was not running. there was very little amp draw. Interior temperature was 60° spoke with LM and sent a picture of evaporator after running it for 20 minutes, with no frost pattern. A new compressor will be needed to correct the issue.; ordrng 1 SEALEDSYSTEM and 1 W10143759 (drier (service)) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator)"
Near Austin, TX 78736
Kevin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Arrived on site and found refrigerator has not been defrosted, attempted to remove rear panel in freezer and vent cover broke. Requested that apartment maintenance have the roof raider completely defrosted on the return visit, not in the process; ordrng 1 13024803 (grille) and 1 W10308414 (cover-evap)"
Near Lampasas, TX 76550
Al
Job Details: 11/08/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer filling issues.Service tested the unit and unit did not fill in required time. On step 4 of diagnostics he flow of water was non existentUnit will need a valve to complete the repair.All water lines were dry at the time of service.NEEDS MORE WORK Customer rescheduled for 11/11/19.Needs AM appointment ; ordrng 1 W11165546 (VALVE)
Near Wimberley, TX 78676
Brandon
Job Details: 11/08/2019
RANGE WHIRLPOOL WEE730H0DW0 "Arrived on site for customer complaint of right front burner staying on high, found faulty switch, I replaced switch, unit tested good."
Near Smithville, TX 78957
Cliff
Job Details: 11/08/2019
DRYER HOTPOINT HTDX100ED0WW Arrived on site to inspect and clean dryer. Expected unit and found no worn out parts or mechanical failures. Performed thorough cleaning on dryer and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Paul
Job Details: 11/08/2019
ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived onsite to replace the previous diagnosed parts. I replaced the external drain pump and the lower harness that was sent to the customer by whirlpool. I ran the diagnostics cycle to test the unit. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. I did advise the customer to change the water supply line out from copper to a flexible line because copper is prone to leaking at the fittings. Call complete.
Near Lakeway, TX 78734
Andy
Job Details: 11/08/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for ice machine running all the time. Tested and inspected unit and found unit making ice and all operations are normal. Unit is operating as designed. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78736
Kevin
Job Details: 11/08/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site found evidence of water leaking around valves, water trails down the inside panel, took pictures. When both hot and cold water manually and could not duplicate water trails. Replaced the valves and its housing, ran hot and cold water again in manual to ensure repair. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for noisy operation. The customer and I listened while the unit was running and I explained to the customer that the freezer fan she’s hearing is normal operation. All water connections are dry.
Near Austin, TX 78730
Andy
Job Details: 11/08/2019
WASHER LG WM8000HVA.ASSEEUS Called both numbers on file when on the way with no response. Arrived and worker let me in the diagnose washer. Found failed bearings. Had spoke with CS prior and quoted to worker which texted customer $729.99 plus tax customer responses back that they are declining service. I then attempted to collect service fee and was instructed that customer will not pay service fee. Office to reach out to customer on service fee. No water leaks present at time of service.; ordrng 1 SEENOTE (SERVICE FEE)
Near Wimberley, TX 78676
Brandon
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for customer complaint of low water flow and hollow ice, found water filter was restricting flow, instructed customer to replace filter."
Near New Braunfels, TX 78132
Richard
Job Details: 11/08/2019
WASHER WHIRLPOOL WTW8500DW0 Arrived onsite for the washer making noise when spinning. Installed new gear case and basket and ran a calibration and washer tested good. Noise is gone and no leaks detected.
Near Austin, TX 78745
Luis
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Ran diagnostics E2 error on icemaker,ran harvest test failed diagnosed failed icemaker,tested ic box fan weak air flow. Diagnosed unit will need an icemaker and fan motor. Installed a new icemaker and fan,reset power to unit to clear error code,ran harvest test passed,ran icemaker test no errors,test fan good air flow,ran fill test passed. Repair covered under AUTHO KMYWW00APL1; ordrng 1 CNOTE (AUTHO KMYWW00APL1)"
Near Austin, TX 78749
Luis
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Checked low side pressure,reading -20 checked evaporator found speckles of dye on black tape on inlet to evaporator,called techsupport with findings,per tech support replaced evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly Sr#7726046931; used 1 WPW10143759 (DRIER UV) from stock"
Near Austin, TX 78738
Leonardo
Job Details: 11/08/2019
OVEN JENN-AIR JJW2430DS01 Arrived on site to test unit for unit giving shorted keypad error code. Replaced console , test unit and unit test good job complete
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/08/2019
MICROWAVE AMANA AMV2307PFS Arrived on site for microwave having F1-E4 error code. Performed diagnostics and tested microwave by heating a cup of water. First test worked as designed. Tested again with opening and closing door. Found turn table not activating intermittently and heating intermittently. Found when slowly shutting door error F1-E4 would appear. Found switch assembly not engaging correctly. Removed failed interlocks/ switch assembly and installed new. Tested unit and continued to open and close door. Found fault no longer appearing. All tested good.
Near Austin, TX 78734
Andy
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator making noise. Tested and inspected unit and found damper control abnormally loud. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 11/08/2019
OVEN KITCHENAID KOSE500ESS03 Arrived onsite for the oven to finish troubleshooting and replace the possible per diagnosed parts. I found L2 burned off of the TOD and the TOD open. I replaced the TOD and repaired the wire. I tested the oven and found the breaker tripping after about 4 seconds but the control panel never came on. The control panel was on prior to replacing the TOD. I checked the L2 circuit and found the relay on the AM stuck closed. I replaced the AM and retested with the same results. The breaker trips after about 4 seconds. I can find nothing else wrong with the oven and advised the customer to have an electrician test the breaker. Call complete.
Near Lorena, TX 76655
Arthur B.
Job Details: 11/08/2019
RANGE AMANA AER6303MFS2 "Arrived onsite for customer complaint of UI paneL and control scorched. Confirmed findings. Found no shorts on infinite switches. Call WPL Safety SR#7726231390 Amanda and advised to continue with repair since in warranty. Ordering knob,Control and Console to complete repair. OF to R/S. Unit unplugged at this time.; ordrng 1 W11247313 (panl-cntrl) and 1 W11297545 (cntrl-elec) and 1 W11409244 (KNOB)"
Near Austin, TX 78757
David Z
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that had leaked on the left side. Performed diagnostic and was able to trace a trail coming from the dispenser tray. Customer said that has only happened once so far as well. Replaced dispenser. Retested unit and was not able to see water leaks anywhere. All is working as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 11/08/2019
DRYER WHIRLPOOL WED92HEFW0 Arrived on job for complaints of u it not heating. Tested unit. Found that heating element was open. Replaced heating element. Tested unit. Unit test good. Advised customer that the vent hose needs to be cleaned for better performance. Job complete
Near Austin, TX 78703
Wesley
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL JDB8910AWS Arrived on site and replaced control. Unit is now repaired Nd operating as designed
Near Austin, TX 78704
Luis
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for faulty control,customer requested deli control be replaced also,installed updated control kit and deli control. Powered unit on tested unit unit powered on and cooling correctly.
Near Austin, TX 78752
Scott
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site, replaced drain tube and both slide rails. Defrosted refrigerator, all check in good. No water leaks detected at time of service . Job complete ."
Near Wimberley, TX 78676
Brandon
Job Details: 11/08/2019
RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site for customer complaint of left burner no shutting off, found faulty valve. Customer broke two knobs trying to turn the valve off. Ordering knobs and valve. ; ordrng 2 5304504839 (knob)s"