Arrived on site and inspected burner not igniting.Found the igniter hear was not in the correct position to receive and distribute the flame properly.Adjusted the igniter head and unit began operating as designed.Job complete

Arrived on site and inspected unit and found the UI wouldnt accept commands. Attempted to access diagnostics test mode and unit didnt respond. F6E4 UI & F4E1 Microwave Temp SensorCalled Tech Line and spoke with ANDY SR# 7730400063Andy advised to change the ACU and blower due to the excessive noise.Removed and replaced both and unit now functioning to the customers satisfaction.Email confirmed Job complete

Arrived on site for refrigerator that?s leaking from the right front corner. Inspected unit and work area. Found the unit had iced over the drip tray inside the freezer section causing water to flow down into the freezer liner and onto the floor. Steamed out ice and found a restriction in the drain too. Removed obstruction and tested unit. Unit is now working as designed. Call complete.

.Ordering the min control Needs more work ; ordrng 1 W11419051 (Main Control)

Arrived onsite and diagnosed dispenser flow issue as housing issue.Unit is now operating as designed. Advised customer on repair.

Arrived on site and inspected washer not working properly.Confirmed serial tag and ran diagnostics and found NO error codes.Calibrated the unit and found the malfunctions happened during the recent winter storm and customer experienced several power surges.Ran a drain and spin and unit spun at full speed.

Arrived on site for washer leaking and not cycling properly. Upon arrival I found unit only had an F8e1 indicating long/no fill issue. Upon further inspection I found the water inlet valve had cracked and was leaking water everywhere. After replacing the inlet valve I was able to assemble the unit and after a factory reset I was able to run a manual diagnostics test on each cycle and verifyied unit could hold a tub of water and agitation then drain and spin with no leaks. Call complete

Arrived onsite and replaced timer. Unit is now operating as designed.

Arrived on site and found lower door gasket torn as previously diagnosed. After replacing unit gasket I ran a test cycle in normal operation.

Arrived on site for washer giving off balance error code. Upon arrival I was able to confirm the off balanced load in diagnostics. After replacing the support rods so I could further test the functionality of washer I then found unit was grinding during the spin cycle. I then found bearing kit was the cause of noise. While trying to repair needed bearing kit I found the screw mounting the rotor was stripped and not able to be removed. At this point the unit would need a full rebuild in order to be repaired. Unit also is starting to show signs of rust around a lot of the inner cavity of washer cabineT

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace door and tested unit. Unit begin working as designed with no leaks present during testing. Call complete.

Tech was assigned as a helper;

"Arrived on site for a washer that?s not completing cycles after a wash cycle. Inspected unit and work area. The customer advised that if he places the unit into a rinse and spin, the unit still will not complete the cycle. However if he put it into a drain and spin, it will complete. Placed unit in service diagnostics and found an F8 E1 (low/no water fill) error code. Tested the unit in a manual Phil and found the cold water valve not pulling in any water. Remove the hose off the back of the washer and found water pressure at the wall. Replaced water valve and tested unit. Unit is now working as designed. Call complete."

"Arrived on site for washer needing previously diagnosed outer tub. Upon completion of repairs including the suspension rods as well I was able to reassemble and test washer and verified unit is fully functioning as designed during fill agitation and drain. I did however find that when washer is draining into stand pipe, the water is then back flowing back up through a drain hole in the floor of laundry room indicating that there is a clog within plumbing of hom near the washer room. I was able to replicate and inform customer of the issue and verified they would need a plumber before washer can be safely used. Call complete"

Arrived onsite and found f6e4 and discovered float switch stuck open. Repaired switch alignment. Unit now fills and runs properly. Advised customer on repair.

"Arrived on site for dishwasher not functioning. Upon arrival I found unit had a lot of wear and tear from over the years. The kick plate is missing screws, the float switch was stuck due to water sediment build up, and the motor was stuck not allowing unit to properly turn on or cycle through settings.

"Arrived on site for a washing machine getting a F9E1 error code. Upon arrival the customer stated that the unit would drain fine, but it would sit there and drain for 10-15 minutes intermittently. He also stated it runs through a cycle fine. I put the unit into diagnostics mode and found stored error codes F3E1 for water level system error and F5E2 for door lock error. I ran a test cycle and the unit drained for a significant amount of time at the end. During the test cycle I found a significant amount of suds. I gained access to the water level sensor, pressure hose, and air trap. I found the sensor good, and the air trap full of suds. I cleaned out the suds. I found the customer over soaping the unit. I took out the soap cartridge and ran another test cycle. This time the unit drained as designed. I also found the door lock working as designed. I advised the customer on proper soap usage via user care guide and to run a clean cycle with the afresh tablets they have to clean out excess soap residue. The unit is now working as designed. Call complete."

Arrived on site to replace convection fan and convection element. Test unit and test good job complete.

Arrived on site for a refrigerator that?s frosting up inside the refrigerator section and dripping water into the shelving inside the dispenser door. Inspected unit and work area. Found the ice door gaskets on both sides mangled causing the issue with airflow getting into the icemaker and I spin. Tested icemaker functions to ensure that they weren?t having any leaks coming from the icemaker. All checked good. Ordering ice door and office will need to contact customer about a reschedule date due to an out of stock and PSP item.; ordrng 1 W11171728 (door-ice)

"Arrived on site for customer complaint of unit over heating and then not starting a cycle. Found blown thermal fuse, I replaced thermal fuse, tested unit on air dry only, found heater relay on control board stuck closed, I replaced control, unit cycled the heating element appropriately, tested good."

"Arrived on site to inspect wall n error code. Upon further inspection, I found the unit display showing error code F9E0. Placed the unit in diagnostics and cleared the code and tested the components. All components operated as designed. I tested the upper and lower ovens on Bake at 350 degrees and tested temps and both ovens are operating as designed. Cycled power at the breaker and waited 1 minute and turned power back on and placed unit back into diagnostics and retested all components. All components operated as designed and no further error codes appeared. Job completed."

Arrived on site to diagnose a refrigerator that had hinge mounting screw broken. Recounted door on hinge using different location in hinge assembly. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of unit not starting, put unit into diagnostic mode, found no error codes, unit passed all tests in diagnostic mode, found float switch was stuck in the up position, in adjusted float assembly, unit tested good."

"I arrived on site for and ice bin not being able to be removed. Upon further inspection I found the ice bin lever broken and the bin stuck I attempted to remove it but could not. I then inspected unit for ice build up but there was none, I went ahead and steamed it out just in case. This made no difference. I called techline and spoke to Austin and received SR# 7730395620. Austin recommended replacing the door and other components behind ice bin. Ordering door and replacement door parts. Office to obtain authorization and to reschedule.; ordrng 1 W10853597 (IM Water Tube) and 1 W11129497 (Left Door) and 1 W11314429 (Inner Door ui) and 1 W11366500 (IM Fill Tube) and 1 W10702031 (Ice Door Assembly) and 1 W11123943 (IM Switch) and 1 W10917313 (Door Gasket) and 1 W10682175 (Ice Chute) and 4 WPW10272364 (Ice Chute Screws)s and 1 W11228132 (Ice Maker Motor Shaft) and 4 WP8281163 (Ice Maker Motor Screws)s and 1 W10822606 (Ice Maker Motor) and 1 AUTHONEEDED (AUTHO ON ALL PARTS)"

Arrived onsite for dryer not turning on or ha in flight. Upon arrival found unit outlet was completely dead. Checked breaker outlet was on but had no voltage. Let customer know they will need electrician to inspect outlet. Job Completed.

"Arrived on site to inspect washer for not correctly changing cycle selection, replaced knob and had customer test for preferred resistance, customer was happy. Complete"

"Arrived on site to diagnose dryer on combo unit making a screeching noise when running. Disassembled unit and found the heating element was rusted out and fell to pieces. One guide had rusted off and fallen under the basket. So when unit is running its just screeching. Replaced heating element and retested. Unit is no longer screeching. Unit does have heavy rust on the inside causing some noise. But it is running and drying.

Arrived on site to diagnose a dishwasher that is leaking. Found water connector not fully tightened causing slow leak. Tightened connector properly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

"Arrived on site and inspected unit and did not find any damage to this dishwasher

"Arrived on site to diagnose range that the broiler is not sparking on. When running unit you can hear sparking coming from back of the unit. Found DSI board arcing. Replaced DSi and retested. All elements working as designed. Call complete."

Arrived on site for GETS HOT BUT NOT ENOUGH TO DRY CLOTHES. HAVING TO RUN MULTIPLE CYCLES. Found no air coming through the back vent from blower. Opened up dryer and found blower wheel had come off the threads. Secured blower wheel back onto threads and got as tight as it would allow. Reassembled dryer and tested. Dryer heating as designed. Job completed.

Arrived on site for Range - Damage Control Panel. Dent in overlay. Removed control panel cover and installed new control panel cover. Ordering a new overlay to return and complete repair. ; ordrng 1 W11343212 (Control Panel overlay) and 1 W11343212 (Control Panel Decal)

"Arrived on site for no cool. Removed evaporator cover,found large ice ball on inlet to evaporator diagnosed a leak in the system,ordering a new evaporator and drier. Job will need 2hrs. ; ordrng 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W10913906 (Access valve) and 1 WPW10507886 (Compressor)"

Arrived on site for refrigerator not cooling and handle coming office. No water leaks present at time of service.

Arrived onsite for unit panel not working correctly. Upon arrival found unit was connected to WiFi. Unit back and broil both operating. Found UI not reading touch well and unit intermittently getting stuck on touch and not reading. Office to reschedule upon receiving console.; ordrng 1 W11296171 (Console)

"Arrived on site to inspect oven for intermittently blacking out screen, found a f6e0 code, spoke with Andrew at Techline Sr # 7730384114 and found no issues with incoming voltage or outlet. Techline suspects ?dirty L1 voltage? but advised ordering console harness. Office to res ; ordrng 1 W10834514 (HARNESS)"

"Arrived on site to inspect range cooktop back right burner valve not functioning. Upon further inspection, I tested all burns and all but the back right burner valve would turn. I removed and replaced the right rear burner valve and tested. Unit is operating as designed. Tested for leaks using liquid leak detector and found no leaks. No gas leaks detected during service, job completed."

Arrived onsite for unit having a crack in the cook top. Saw crack in cooktop. Replace cook top. Tested unit. No issues at this time. Job complete

"Arrived on site for unit not powering on. Removed control found burned trace on control,replaced the control,powered unit on compressor powered on,tested fan motor working no odd noises,tested water dispenser passed,ran icemaker through a harvest test passed water filled icemaker."

"Arrived on site for customer complaint of unit leaking due to ice maker hose coming off, found ice build up inside fill tube, I cleared ice and added foil tape to back side of fill tube to prevent hose from coming loose again, unit tested good.

Arrived onsite for the washer dispensing hot water on all cycles. During testing found that the temperature switch was not working properly. Causing the issue. When I put it on cold selection hot came out and vise versa. Hose were installed correctly. Replaced temp switch and washer tested good. Complete

Arrived on site to replaced gas shut off. Removed laced valve test unit and unit test good job complete. No leaks present at this time.

"Arrived onsite for dishwasher not washing. Upon inspection found failed pump and motor. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Arrived onsite and replaced element and thermostat kit. Unit is running as designed. However I advised customer to have venting cleaned out as airflow does not seem efficient. Rollers check good and are not seized. All is operating as designed.

Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Replaced sump and motor. Test unit and unit test good job complete.

Arrived on site for NOW FRIDGE AND FREEZER IS NOT COOLING CORRECTLY--LIGHTS COME ON BUT CANT HEAR IT RUNNING >>>. Found control we installed last visit was faulty. Removed control and installed new control. Removed UI and installed new UI. Inspected deli control harness while waiting for temps to drop and it looked good. Temps started at 75 and dropped to 68 in a ten minute period. Fridge cooling as designed. No further repairs needed. Job completed.

Arrived onsite for washer lid broken. I found the plastic part of the lid broken at the left hinge. I replaced the lid and tested the lids function through diagnostics. The unit locked as designed. Job complete.

"Arrived on site for washer not completing cycles and causing a burning smell. Upon arrival into diagnostics and found an F2 E1 as well as an F7e6 area code One of which indicated a stuck UI button in the other indicated an open circuit within the motor. Upon further diagnostics I found underneath the washer that somehow the O-ring to the cam assembly had come detached from the actuator/shifter but there was no visibly broken damage or any indication as to what caused the incident except for the fact that unit was off balance again due to unfinished flooring within garage causing unit to rock back and forth. I ended up re-attaching the cam to the actuator and I really leveled the unit and adjusted the washer to make sure that it was not gonna rock back-and-forth during agitation or spin. I then called whirlpool techline and spoke with Rich sr#7730388854 And documented my findings with techline they advised that due to the unit having a previously repaired and brand new gear case and actuator as well as cam assembly as well as other components underneath the washer that at this point it could have been a mix of how it was repaired as well as the off-balance low that it was having that could lead to the incident they recommend after final testing with him on the phone that the unit is functioning as designed and requires no further repairs but that if the unit does cause this issue to happen again they wouldnt recommend a new actuator in gear case. At this point unit is fully functioning as designed and was not giving any burning smells while on site call complete.F2e1, f7e6"

Arrived on site to install previous diagnosed parts. I gained access to the control and turn table. I replaced both with new. I tested the unit and it is working as designed. Job complete.

Arrived on site to test unit for bottom oven door not opening all the way and making grinding noise. Test unit and found damaged cavity on right and left aide making bottom door not open up.

Arrived on site to install previously diagnosed parts. I installed the module in the FC and the lights began working as designed. Unit is now working as designed. Call complete.

Arrived onsite for refrigerator icemaker not producing ice. Temps good at 38 degrees and 1 degree. Ice maker fan works. FC/RC fans working. Checked ice-maker error codes and found E2 motor lost position. Ran harvest cycle and did not complete. Replaced icemaker. Tested unit and unit is functioning properly. Filled properly and no leaks present at this time. Job complete

"Arrived on site to inspect washer banging noises. Upon further inspection, customer said the unit walked out into the middle of the washroom and was banging loudly. I placed the unit in diagnostics showing no error codes and continued with testing. I pressed won on the tub/basket and it popped back up with minimal movement. The unit operated as designed. I calibrated the unit and tested the agitate and spin modes manually and unit continues to operate as designed. I made recommendations for use & care, as well as, detergent use as customer has a water softener system. No water leaks observed during service, job completed."

"Arrived on site to diagnose microwave with light out. On arrival checked and found light out. Found sliding arm and torsion spring disconnected from tab on door. Ordering new sliding arm and torsion spring, as well as returning with bulb. Office to schedule when parts available.; ordrng 1 WPW10128850 (Sliding Arm kit) and 1 461967570351 (Torsion Spring)"

Arrived on site to diagnose a dishwasher that will not cycle. Replaced ui and vent and found no change. Owi will need to be replaced to complete repairs.; ordrng 1 WPW10705575 (Owi)

Arrived onsite for the oven not heating properly. Replaced control and temp sensor and oven tested good and its heating properly. Complete

Arrived on site for icemaker still not working. I inspected the unit and work area. I tried to jump the ice maker and found it would not jump. I tested voltage and only found 9 volts. I tested voltage at the control and found the same thing. I I am ordering another control and the emitter and receivers just Incase.; ordrng 1 W11088506 (Control) and 1 W10870822 (Emitter) and 1 W10898445 (Reciever)

Arrived on site to diagnose a refrigerator that is not producing ice. Found faulty filter in unit preventing water flow. Advised homeowner on findings and no further repairs needed at this time. No leaks were found at time of service.

"Arrived on site to test replace recirculating pump, drain pump, reservoir pan and drain tube. Replaced parts, tested unit, unit is now operating as designed. No leaks detected. Job complete."

"Arrived on site to inspect cooktop ignitors continuously arcing. Upon further inspection, I tested the burners and found the front right burner constantly arcs and never ignites. I found that the small burner cap brass washer is missing. Also found that the unit is not secured to the countertop. I am ordering the burner cap assembly, CNOTE-LSO PER CUSTOMER REQUEST and a CNOTE-PARTS RESEARCH-CLAMPING BRACKETS & SCREWS. No gas leaks detected during service, office to schedule return service. ; ordrng 1 W10836474 (Burner cap assembly) and 1 CNOTE (RESEARCH PARTS-CLAMPING BRACKETS & SCREWS) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to inspect dishwasher for not starting correctly due to broken button, upon inspection found the button sagging due to a broken support, replaced UI with supports and tested unit, unit worked to specs with no issues. Complete"

"Arrived on site to diagnose dryer that was heating and not spinning. Removed front panel and found belt cult and loose. Found tensioner unseated and tipped over. Replaced belt and tensioner. Retested and unit is now heating and spinning. Call complete."

"Arrived on site to install previous diagnosed parts. I gained access to the gearcase. I removed the failed gearcase. I installed a new gear case, splutch assembly, and belt.no ran a calibration cycle on the unit. I also ran a diagnostics cycle and found the unit working as designed. Job complete. No water leaks detected."

"Arrived on site to evacuate and recover r-134a refrigerant, I evacuated and recovered refrigerant so customer could have the unit dumped.

Arrived onsite for the refrigerator leaking water. During testing found no leaks. Ice maker water line is dry and main water line going to valve is dry. Ice maker cycled and filled and no leaks detected complete.

"Arrived on site to inspect washer for water level issues, but upon inspection customer stated the dryer was the unit having the issues, tested dryer and took pictures of unit. The customer will need to clear ducts. Complete"

Arrived on site for dishwasher leaking. I spoke to the customer and they just wanted the dishwasher looked at and inspected since they had flooding in the house. I inspected the wiring and insulation and found everything in good order. I powered the unit on and ran a diagnostics cycle I found it working as designed. I found 2 of the upper rack wheels broken..; ordrng 2 WPW10350401 (Upper rack wheels)s

Arrived onsite for ice maker not making any ice. Looked at the unit.found that the water from the wall was not turned on turned on water. Got ice maker to call for water. No issues at this time. Let tenant know that it takes 3 days to get a full bin of ice. No leaks at this time. Job complete

Arrived onsite for unit not heating to dry clothes. Tested unit. Unit not heating. Upon further inspection. Found that the igniter was not glowing to start the process. ordered part. Office to reschedule.; ordrng 1 279311 (ignitor kit & bracke)

"Arrived on site ,cleaned cooktop glass. Installed lens light and grommet on switch . Lens and grommet are secure on glass . Job complete."

Arrived on site to replace previously ordered parts for dishwasher. Replaced strike and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for refrigerator with light issues. Upon inspection I found the FC light dead. I toggled the door switches but got no response from the lights. I replaced the FC light module and the unit is now working as designed. Job complete.

"Arrived on site and found diffuser is noisy, replaced it and new diffuser sounds correct, job complete"

Arrived on site to install parts to resolve leaking refrigerator. Replaced filter inlet line and Pex supply line. Ran water and found no drips or leaks present. All is working as designed with no water leaks found. Call complete.

"Arrived onsite for range duel element not working. Upon inspection found failed LF element. Replaced element, tested unit and unit is functioning properly. Job complete"

Arrived onsite for dishwasher to draining. Upon arrival found unit drain operating and unit had no error codes. Found unit drain hose was incorrectly installed hanging low bringing water back into unit after drain. Adjust hose. Unit is now operating as designed. Job Completed.

Arrived onsite for unit range not operating. Upon arrival pulled unit found unit terminal cover was damaged and only had one screw took photos to document. Found terminal block was undamaged and tested voltage found that red wire was hot but black was not hot from outlet unit is only receiving 120 volts. Showed customer. Unit will require and electrician to look at outlet to make sure voltage coming in is fixed to 240. Ordering new cover terminal and screws. ; ordrng 1 WPW10326122 (Cover) and 2 W11233072 (Screw)s

"Arrived on site for microwave debris coming from unit. Tested and inspected unit and found debris in unit, cleaned and vacuumed out. Tested and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time."

Arrived on site for wall oven power cycling its self. I power cycled the break and found the unit still resetting itself. I replaced the main control and the console. I powered the unit back on and found it working as designed. I tested the bake and broil. Both elements come on. Job complete.

Arrived onsite for seal in the dryer door had fallen out. Looked at door. Was able to get seal back on to the door. Tested door. No issues at this time.

Arrived onsite to replace wiring harness. Replaced wiring harness. Tested unit in bake mode. Unit was heating up with no error code returning. No issues at this time. Job complete

"I called Techline and spoke to Joel SR# 7729650042. He advised since the thermistors showed the unit to be in the range of the temps recorded, the issue would have to be with a sealed system issue. They advised that if the unit did not have a defrost issue and the thermistors were reading correctly, the unit would have to have a leak or a failing compressor. Spoke to CS and was advised to order the refrigerator side evaporator due to a prior defrost issue in the refrigerator compartment. Ordering parts and office will need to contact customer about her reschedule date if authorization is given. Please schedule for at least three hours for repair. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

"Arrived on site to inspect dryer for not heating. Upon inspection found the dryer element no longer heating at all, tested the wires and found no resistance through element. Replaced element and cleared lint. Tested unit and found no issues. Complete"

Arrived on site and inspected washer lid lock issues.Customer also advised the unit skips cycles and sounds extremely loud during spin cycle

"Arrived on site for a refrigerator making a loud noise. The customer stated the noise is coming from the FC and can hear it in the vents in the RC. She also stated it is not cooling properly and the IM are no longer working. I tested temps and found the FC at 23?F and the RC at 38?F. I attempted to get the unit into diagnostics mode but the UI was freezing up. Once I got the unit into diagnostics I found the FC thermistor open, and I tried to force defrost in the FC and it did not turn on. I gained access to the FC evap and found significant frost build up. I found the noise coming from frost build up on the ice box fan. I found the thermistors in the FC open and needing to be replaced. I will need to order the harness and replace. I ordered the harness with the thermistor and office will need to reschedule.

"Arrived on site and inspected range and found cooktop surface is broken on the corner. Found burner Assembly screws are rusted and or missing on the front right burner, front left burner, and possibly the Right rear burner. Screws will need to be drilled out and the orifice holders would need to be replaced in order to reassemble the cooktop surface.

"Arrived on site for customer complaint of loud noise, I tested dryer for about 20 minutes with no abnormal noise, tested good."

Arrived on site for dryer not drying clothes. Placed in diagnostics and F2E1 came on (stuck UI button). Used thermocouple to test temps and dryer is heating as designed. Customer explained that heating was not the issue but instead the dryer was running too long and items inside were dry. Tested moisture sensor and it is operating as designed. Found front left leg was not lowered. Lowered front left leg and dryer now sits evenly on the tiled floor allowing clothes to make proper contact with the moisture sensor. Job completed.

Arrived onsite for PEX. I replaced the microwave and tested the unit. The new unit is working as designed at this time. Job complete.

"Arrived on site for right rear burner not lighting properly, and oven temp being off. I inspected the cooktop burners.I found the right rear orfice restricted . I cleared the restriction and tested the burner. I found it working as designed now. I did a temp test on the oven at 350. The oven preheated to 400 degrees and maintained an average temp of 350. The unit is working as designed.

"Arrived on site to inspect fridge for a loud noise during operation, upon inspection found the unit vibrating against cardboard, added sound pads and adjusted fee. No sound heard. Complete"

Arrived on site to test unit for error code. Found relay error and console and sensor error. Ordering new console and sensor. Will replaced board console and sensor. Fan is coming on thinks unit is hot when its room temp. ; ordrng 1 W11093258 (Console) and 1 W10859573 (Sensor)

Arrived on site for a dishwasher with a broken dispenser. Upon further inspection I found the spring bad on the dispenser as before. I installed a new dispenser and ran a test cycle in diagnostics with the outer door off to verify there was a good seal on the dispenser and it was not leaking. No leaks observed at the time of service. The dispenser opened as designed during the test cycle. The unit is working as designed. Call complete.

"Arrived on site to inspect refrigerator leaking water from ice maker. Upon further inspection, I found a large block of ice that had formed under the ice bin from the ice maker leaking water and it running down the ice bin door and settling under the ice bin. I tested the ice maker in test 57 and it harvested as designed. Tested in test 45 and it filled and did not overflow.I will replace the UI and leave the unit upon return service. No water leaks observed during service.; ordrng 1 W11405309 (UI) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site for Not Heating - Electric Dryer. Ran temps and dryer was not heating with hose off or on. Tested continuity on the thermal fuse and it tested faulty. No evidence of water build up in dryer vent as discovered during a previous repair. Removed thermal fuse and installed new thermal fuse. Dryer heating as designed. Customer stated the vents were recently cleaned again and a good amount of lint came out of the duct during cleaning. Air flow was good while testing. Job completed.

"Arrived on site ,replaced housing and solenoid . Ran test wash and drain . All checked good . No water leaks detected at time of service. Job complete."

"Arrived onsite for freezer door hard to open. Upon inspection found failing slides. Replaced slides, tested unit and unit is functioning properly. Job complete"

Arrived on site for refrigerator light not operating. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new from stock. Tested unit and all operations are normal. No water leaks present at time of service.

Arrived on site for dishwasher still throwing F9E1 error code. Upon further inspection I found water in the tub and I manually drained the unit. The unit drained as designed. I inspected the drain line and found it not clogged and routed correctly. I gained access to the drain and found it still in good shape and with no loose connections. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and it ran through as designed and drained at the end. I found that the vent was motor was throwing the unit off when running a normal cycle. We will need to order the vent was motor and replace it. Office to reschedule.; ordrng 1 W11416460 (Vent Motor) and 1 W11184028 (Vent Motor Gasket)

Arrived on site for washer showing error code f21. I inspected the unit and work area. I found standing water in the washer tube. I removed the water and inspected drain filter. I found the drain filter completely clogged. I removed the debris in the drain filter. I tested the unit and found it draining properly. I spoke to the customer about the repair.