Near Austin, TX 78738
Robert
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KSSC48QVS06 Arrived on job for complaints of leaks. Found leaking from dispenser. ; ordrng 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Dripping Springs, TX 78620
Robert
Job Details: 09/24/2019
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of no power. Found the console not working. After replacement test operation all functions working properly. No leaks detected at time of service
Near Cedar Park, TX 78613
Lou
Job Details: 09/24/2019
DRYER WHIRLPOOL WGD8500DC4 "arrived on site to inspect dryer paint bubbling. Upon further inspection, the customer pointed out two spots on the top panel where the paint is bubbling. It appears it’s a blemish from the manufacturer. The call was placed before the 30 day cosmetic warranty went out. I am ordering the top panel in Chrome Shadow and office to schedule return service. No gas leaks detected during service/no lint observed during service.; ordrng 1 W11051477 (top)"
Near Austin, TX 78731
Paul
Job Details: 09/24/2019
DISHWASHER KITCHENAID KDTE204DSS1 Arrived onsite for the dishwasher that is leaking from underneath. Ms stated the unit leaks at the front left corner of the machine. I tested the unit in diagnostics and there were no stored error codes. The unit complete the cycle and worked as designed. There were no water leaks present any where. I removed the outer door and checked around the dispenser seal and it was good and not leaking. I ran a 2nd test and found a few drops of water coming from under the fill valve area. I removed the removed the valve from the frame and found the valve not leaking and the water coming from somewhere else. I found the seals on the 3rd level rack not sealing properly and the water leak coming from the front left seal on the left side. The rail appears loose. I confirmed that the leaks were coming from the left 3rd level rack bolts. I tightened the bolts and tested the unit. The unit is working as designed and is no longer leaking. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 09/24/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside the unit and turned it on and immediately it began to make a loud humming noise. I stopped testing and removed the cup and found the water still cold. I removed the unit from the wall and removed the cover. I found where the diode was beginning the burn and found the magnetron open. I removed and replaced the magnetron/capacitor/diode and retested and the unit operated as designed. Job completed."
Near Leander, TX 78641
Lou
Job Details: 09/24/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not functioning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. During testing, Using my multimeter, I tested amp inns at the black wire at the junction box. My readings were within manufacturers specifications how on the photos provided. No water leaks observed during service, job completed."
Near Austin, TX 78737
Luis
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for water leaking from icemaker compartment. Found icemaker tray warped causing water to leak from one end,removed failed icemaker,installed a new icemaker assembly"
Near Austin, TX 78705
Wesley
Job Details: 09/24/2019
WASHER WHIRLPOOL CAE2745FQ1 Arrived on site and found unit operating without a drain hose. Ordering a drain hose and clip to repair. ; ordrng 1 356138 (clamp hose) and 1 W11203364 (DRAIN HOSE)
Near Driftwood, TX 78619
Robert
Job Details: 09/24/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job to replace convection fan motor. After replacement test operation.
Near Austin, TX 78703
Wesley
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived onnsite and repaired unit by replacing main control kit. All previously failing functions corrected themselves. Ice door is closing and water works properly. Advised customer on repair.
Near Dripping Springs, TX 78620
Robert
Job Details: 09/24/2019
VENTHOOD WHIRLPOOL UXL6048YSS Arrived on job for complaints of no fan . Found the plug to the motor loose. Connected plug and test fan speeds.
Near Austin, TX 78744
Luis
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for water leaking. Found ice build up in fill cup to icemaker causing water not to enter fill cup and leak in freeer. Removed ice build up,ran icemaker through a cycle water filled icemaker no leaks found"
Near Austin, TX 78735
Leonardo
Job Details: 09/24/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to replace damaged panel. Office will contact builder.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/24/2019
DISHWASHER GE DDT595SSJ0SS Arrived on site for spray arm and hose replacement. Replaced hose and arm and tested good
Near Austin, TX 78753
Scott
Job Details: 09/24/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not going into wash cycle . Ran diagnostics ,only error code was long fill. Ran diagnostics . Valves and drain are working properly . Checked hose , checked normal . Replaced control , ran calibration and diagnostics . All checked normal . No water leaks detected at time of service . Job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 09/24/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site for customer complaint of unit not spinning with heavy loads, I replaced the motor, found electric supply issue with a floating neutral. Called tech line to document. SR # 7725935065"
Near Austin, TX 78728
Paul
Job Details: 09/24/2019
DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the cabinet seal. Call complete.
Near Round Rock, TX 78665
Thomas L.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for no cool condition. Unit has a leak in the evaporator coil at the lock ring fitting. In the Lock ring kit I received there is nothing even close to the size lock ring that I need. Plus the gauge to get the proper fitting is not in the kit either. Will need a complete kit to do this repair office located correct.; ordrng 1 2HOURSEALEDSYSTEM. and 1 LOCKRINGTOOLANDKIT.
Near Georgetown, TX 78628
Arthur B.
Job Details: 09/24/2019
DRYER KENMORE 110.7085299 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found thermal fuse no continuity. Removed and replaced fuse. Reassembled and tested. Dryer now works as designed. No gas leaks detected.
Near Kyle, TX 78640
Leonardo
Job Details: 09/24/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to replace right rear burner. Replaced burner test unit and hot light went off. Turned burner off and light came on and went back off job complete.
Near Leander, TX 78641
Lou
Job Details: 09/24/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "arrived on site to inspect cooktop burners not lighting. Upon further inspection, I tested all of the burners and found the left front and rear Ignitors don’t arc. I removed the cooktop and found that both Ignitor wires plugged from the spark module. I reconnected both wires and retested and the unit operates as designed. I contacted the builder and advised of my findings and repairs and also advised that the cooktop is scratched in the bottom right corner near the far right burner knob. The builder advised that he would speak with his supervisor and advise whether or not they were going to buff it out or need the cooktop replaced. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/24/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and found ice bin full but ice slabs thin. Customer stated he has to shut the unit off due to it over filling with ice. I found bin thermistor out range. Called tech line and spoke to David #7725939623. Tested additional components and found water sensor in recirculating pump reading full of water when bin is empty. Installed new pump and found a screw between recirculating pump and drain pump in reservoir and removed the screw. Tested operation and found unit is now working properly. Job complete
Near Austin, TX 78728
Cliff
Job Details: 09/24/2019
OVEN WHIRLPOOL WFG520S0FS1 Arrived on site to diagnose a range with a broiler that will not operate. Found broiler igniter not connected to electrical wiring. Wired ignitor properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78759
Wesley
Job Details: 09/24/2019
OVEN WHIRLPOOL WOS51EC0HS01 sr#7725943491 called techline after finding unit in demo mode. Also found panel model did not match oven model. Adjusted to the correct model. Unit is now operating as as designed. Preheated to 350f fan is operating.
Near Leander, TX 78641
Cliff
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found bad contacts on freezer light switch. Rewired switch properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Buda, TX 78610
Kevin
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL AFI2538AES4 Arrived on site and inspected refrigerator and Found both fresh food and freezer sections are 65° inspected compressor and found it is hot to the touch and start device is popping every few minutes. Spoke with CS and will set call for sealed system repair But will also bring back a separate start device if all that is needed. Drain tube will have to be replaced as well per whirlpool.; ordrng 1 SEALEDSYSTEM (1HOUR PER CS) and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10160407 (compressor) and 1 WPW10197428 (start relay)
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/24/2019
WASHER MAYTAG MVWC400XW4 "Arrived on site for unit belt screeching, found gearcase was leaking oil and also found shaft bent. Removed and replaced gearcase and tested good. No leaks on site
Near Austin, TX 78732
Andy
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL GC3SHEXNS03 Arrived on site for refrigerator still not operating properly and not cooling. Tested and inspected unit. Found that control kit needs to be replaced. No water leaks present at time of service.; ordrng 1 W10823804 (CONTROL KIT)
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KSS048FTX00 Arrived on site for alarm beeping noises. The beeping noises is the failing control board in the upper section of the unit. Replaced control kit and operations are normal.
Near Horseshoe Bay, TX 78657
James
Job Details: 09/24/2019
ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site and found unit has been removed from installation. Tested operation and found once turned on the on/off light flashing indicating shorted or open bin thermistor. Found bin thermistor unplugged. Plugged in thermistor and turned unit back on and tested operation. Unit now making ice properly and all functions test good. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 09/24/2019
VENTHOOD KITCHENAID KXW9736YSS1 Arrived on site to test unit for lights not working. Test unit and found burned out light bulbs. Ordering new light bulbs WPW10291579 x4 ; ordrng 4 WPW10291579 (LIGH BULB FOR VENT HOOD )s
Near Austin, TX 78728
Andy
Job Details: 09/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher with dispenser issues. Inspected unit and found failed dispenser door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 09/24/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to test unit. Unit not washing. Test unit, found bad pump and motor. Replaced pump and motor. Test unit for leaks no leaks present at this time unit washing correctly. Job complete"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/24/2019
RANGE WHIRLPOOL WFE320M0EB1 (JM) Arrived on site to replace a new oven gasket due to fire damage. Inspected unit and work area. Found gasket had been completely destroyed and burn marks on the top of the oven. Removed failed gasket and installed new gasket. Tested unit and all tests ran as they should.
Near Austin, TX 78701
Wesley
Job Details: 09/24/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and found cooktop on indicator light on even when cooktop off. Orde in spk module and returning with control to repair. ordrng 1 W10898291 (module-spk)
Near Austin, TX 78737
Luis
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for cooling issue. Found oil on piercing valve,called tech support with findings per tech support
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/24/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install previous diagnosed parts. Removed failed gear case and installed new. Installed hub assembly. Performed diagnostics mode and calibration cycle. Performed automatic test cycle and monitored for water leaks. All tested good, no water leaks detected."
Near Kingsland, TX 78639
James
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived on site and tested operation. I found no air flow to fresh food section. Inspected fan motor and found to be running very slow. Installed new motor and tested. Unit now cooling properly. Job complete
Near Austin, TX 78704
Robert
Job Details: 09/24/2019
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on job for complaints of noise. Found ice on lower evaporator motor causing noise. Removed ice and added silver tape to shield from ice returning. If continues order rear cover. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site ,replaced fill tube . Ran harvest all checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Paul
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts and the customer stated there was a puddle of water on the top of the FC door. Ms also stated the water dispenser hadn’t worked all weekend and wasn’t working prior to my arrival but stated it’s working now. Ms also stated the FC door doesn’t open and close well. Ms had a photo of the water puddle on top of the FC door. I suspect the water came from the filter area of the RC but I didn’t see any water on the door gasket. Ms stated it only happened once. I found extremely high water pressure and suspect the fill valve locking up and not opening at times. The previous tech closed down the wall valve but the pressure is still to high. Need to install a pressure reducing valve. I found the FC rails causing the door closure issues and the rails need to be replaced. Ordering c-notes, W11241580 BRACKET, W11241268 BRACKET, W10786952 VALVE, & 8212547RP TUBE-WATER.; ordrng 1 8212547R
Near Austin, TX 78741
Luis
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cool. Diagnosed failed compressor, removed compressor and installed a new compressor and uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good found no traces of dye unit cooling down correctly"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found freezer is frosted over, unit is not cooling properly and this is the reason there is no ice production. Evaporator fan in freezer is stuck in the ice and not running. Recommended that customer completely defrost refrigerator and if evaporator fan is running again refrigerator will likely cool properly. If not freezer evaporator fan assembly and fresh food evaporator fan assembly will likely need to be replaced. Customer has read and signed refrigerator defrost waiver."
Near Austin, TX 78734
Andy
Job Details: 09/24/2019
DRYER MAYTAG MEDB855DC4 Arrived on site for dryer paint peeling in drum. Contacted office and was instructed that parts will be covered by Maytag even if it’s cosmetic. Removed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Joseph C.
Job Details: 09/24/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for “will not completely dry, on automatic dry cycle” complaint. Inspected unit and per diagnostic instructions, found no resistance in harness or sense electrodes. Removed and replaced control. Spoke with Andy, at Tech Line (7725937224). Need to remove and replace thermistor and UI, as well.; ordrng 1 W11158457 (overlay) and 1 WP8577274 (thermistor)"
Near Leander, TX 78641
Jonathan S
Job Details: 09/24/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnosed part. Turned circuit breaker off to unit. Removed failed UI console and installed new. Powered unit on and tested operation. All tested good.
Near Austin, TX 78727
Andy
Job Details: 09/24/2019
OVEN KITCHENAID KMHS120ESS5 "Arrived on site for microwave not heating. Tested and inspected unit and found failed magnetron, capacitor and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Cedar Park, TX 78613
Lou
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the lights on the waterbox cover and the light in the FC section were not working. I removed and replaced the LED light in the FC section and all lights began to operate. I leveled the unit as well. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 09/24/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived on site and found saved error code for Basket speed fault, send washer into a diagnostic cycle and found that capacitor has failed. Used a spare capacitor from truck stock and washer is now operating properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Arthur B.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of French door refrigerator lights not coming on. No further work performed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/24/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit display slowly dimming out and having lines, removed console and replaced and tested good"
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/24/2019
DRYER WHIRLPOOL WED9400SU0 "Arrived on site for unit wheel braking off nut. Removed panel and had to break off old wheel. Replaced wheel, and tested good.
Near Belton, TX 76513
Al
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived to install previously ordered parts.Opened the evaporator cover and styrofoam portion was cracked and damaged to the point I did not install.Office to reschedule with customer when part comes in.Needs more work ; ordrng 1 W11167902 (COVER EVAPORATOR )
Near New Braunfels, TX 78130
Kevin
Job Details: 09/24/2019
OVEN WHIRLPOOL WCE55US0HS00 "Arrived on site and found cooktop is chipped on the left rear corner, replaced cooktop surface and confirmed it is now operating properly."
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for unit not going in to defrost. Found correct thermistor Reading at harness from control, replaced control, cleared all ice from evaporator and replaced harness for safe measures. No leaks on site"
Near Hutto, TX 78634
Thomas L.
Job Details: 09/24/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site to repair unit that is tripping the house break. Tested unit to find max amperage draw was 7.6 at start up of spin then it decrease to 4.7 at max speed spin. Recalibrated control. All water connections are dry.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/24/2019
DRYER AMANA NED4655EW1 (JM) Arrived on site for dryer that had a timer not operating correctly. Inspected unit and work area. Customer explained that the timer was not moving at all when drying and the dryer would continue to run. Tested timer and found failed part. Replaced failed timer with new timer. Tested unit and operations tested good.
Near Austin, TX 78739
Luis
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking. Found fresh food evaporator drain frozen over,due to ongoing issue called tech support per tech support slow restricted drain in liner
Near Cedar Park, TX 78613
Cliff
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to diagnose a refrigerator with LEDs not operating. Found freezer LEDs shorted out. Replaced LEDs and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Arthur B.
Job Details: 09/24/2019
TRASH COMPACTOR KITCHENAID KTTS505EPA "Arrived onsite for customer complaint of trash compactor not fully disengaging. When arrived, builder advised unit is functioning properly. Tested unit. Unit works as designed."
Near Leander, TX 78641
Cliff
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found compressor struggling.
Near Georgetown, TX 78633
Arthur B.
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onside customer complaint of french door water dispenser works intermittently. Removed and replaced valve. Reassembled . Tested valve. Unit now dispenses as designed. All water connections were dry at time of service.
Near Austin, TX 78753
Scott
Job Details: 09/24/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site for range throwing breaker . Found left front wire to element had shorted itself to range as well as left rear block melted . Ordering cook top Hanes ..; ordrng 1 W11396691 (COOK TOP HARNES )
Near Austin, TX 78727
Andy
Job Details: 09/24/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher leaking and leaking. Tested and inspected unit and found spray arm not spraying freely creating leakage. Ordering spray arm. Also ordering control in case needed as customer states that unit intermittently will not work at all. Customer is not to use dishwasher until repairs are made.; ordrng 1 W10854231 (CONTROL ) and 1 WPW10491331 (SPRAY ARM )
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/24/2019
WASHER WHIRLPOOL LTE5243DQA Removed and replaced siphon break and it’s inlet hose. Tested unit. Unit work properly. No water leaks.
Near Briggs, TX 78608
Al
Job Details: 09/24/2019
REFRIGERATOR GE GFE26GSHFSS "Arrived to inspect GE refrigerator with poor water flow from dispenser.Confirmed the complaint and tested unit with and without the filter.Unit had poor flow with filter in and when using the bypass, the unit had a healthy flow.Customer opted to operate the unit with bypass inserted.All water lines were dry at the end of service.Job complete
Near Spicewood, TX 78669
Andy
Job Details: 09/24/2019
WASHER MAYTAG MVWB880BW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Cliff
Job Details: 09/24/2019
REFRIGERATOR LG LMXC23746S/01 Arrived on site to replace compressor and evaporator for refrigerator. Removed old compressor Parts department will need to confirm correct compressor is in stock and set return appointment.; ordrng 1 CNOTES
Near Georgetown, TX 78633
Al
Job Details: 09/24/2019
REFRIGERATOR GE PSS26NSWASS "Arrived to inspect dispenser issues on customers 2nd refrigerator located in his laundry room.Checked water pressure at the wall and noticed the wall valve only turns a quarter of a turn, which minimizes water flow to unit.Check water pressure at refrigerator inside the kitchen and water dispenser at a higher level.Job complete.All water lines were dry at the time of service"
Near Cedar Park, TX 78613
Lou
Job Details: 09/24/2019
RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to inspect range oven not getting to temp. Upon arrival, the customer had the unit pulled out from its space. I removed the bottom panel of the oven and tested on Bake @350 degrees. The Ignitor came on, but took a long time to ignite the burner. I tested the cooktop burners and all functioned as designed. When I pressed start on the control panel, I had to push in hard just to get the unit to start. The cancel button was the same. Tested the sensor and it was open. I contacted the office MS and got authorization to replace the control, sensor and Ignitor. No gas leaks detected during service.; ordrng 1 W11176454 (IGNITOR)"
Near Leander, TX 78641
Jonathan S
Job Details: 09/24/2019
VENTHOOD KITCHENAID KVUB600DSS3 Arrived on site to install previous diagnosed part. Gained to fan motor. Removed failed motor and installed new. Tested operation. All tested good.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for unit with condensation build up in freezer. Upon arrival found right side of door barley sealing and was open 1/8” more than the left side. Removed bins and tutored resetting rails with same results no change in sealing. Removed and replaced door and now unit is sealing evenly on all sides. No leaks on site
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found no mechanical failures with ice maker at this time as unit cycled and filled on its own. Adjusted temperature settings to ensure proper ice production. No further repairs are needed and no leaks were found at time of service.
Near Dale, TX 78616
Kevin
Job Details: 09/23/2019
WASHER AMANA NTW4516FW2 "Arrived on site and inspected washer and found there is no hot water source. Washer is set on cool which is the middle temperature. Explained to customer that tap cold can only be used when there is no hot water source. Washer is operating as intended, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 09/23/2019
DRYER AMANA NED4655EW1 Arrived on site for dryer having burning smell and making rattling sound. Inspected unit and work. Found something burnt to vent(see SD-QuickPic). Disassembled unit and found object stuck in front bearing. Removed object and tested operation. Performed temperature test and found restriction in home vent. Recommend to have vent clean as soon as possible. All tested good with dryer.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KFIS27CXMS00 Arrived on site as customer is not happy with the position of the fridge in the cabinet. Corrected position for customer. Water connections are dry.
Near Austin, TX 78735
Brandon
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW96HEAC "Arrived on site for customer complaint of unit not completing cycles, and general maintenance check. Found error codes F8e1 f5e2 in diagnostic test, found very little water flow from water valves and flow meter, this is a stacked unit.
Near Driftwood, TX 78619
Brandon
Job Details: 09/23/2019
VENTHOOD GE PVX7360SJ2SS "Arrived on site to replace blower motor assembly, after replacing, unit tested good, I informed her that this is normal performance."
Near Belton, TX 76513
Al
Job Details: 09/23/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived to inspect ice machine not producing ice.Confirmed the complaint and checked the unit and unit continued to cycle without producing a slab of ice.Unit will need a compressor, drier, access valve, AUTHORIZATION, sealed system tech and 2 hours.Office to reschedule with customer for return service Needs more work ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION REQUIRED ) and 1 TJ90SF8404 (ACCESS FITTING ) and 1 WPW10605286 (COMPRESSOR )"
Near Austin, TX 78749
Brandon
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site for customer complaint of door falling down, found link kit was missing on left side, I replaced link kit, unit tested good."
Near Belton, TX 76513
Al
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived to inspect refrigerator not powering on.Confirmed the complaint and checked voltage at the outlet and got 120.Checked the breaker and breaker was an arch fault breaker.Plugged the unit into a non arch fault plug and unit powered on.Return the power to the original outlet and out began working. Unit now works as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Robert
Job Details: 09/23/2019
RANGE WHIRLPOOL WFG520S0FS0 Arrived on job to replace control and fan. Replaced control but fan damaged. ; ordrng 1 W10167915 (fan-convct)
Near Killeen, TX 76549
Arthur B.
Job Details: 09/23/2019
DRYER WHIRLPOOL WED6620HC0 Arrived onsite for customer complaint of dryer making loud vibration noises when tumbling. Removed drum and found blower wheel warped. Removed and replaced motor and wheel. Installed dampening pad under motor frame. Reassembled and tested. Dryer now tumbles quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Luis
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site for door issues. Found freezer door not sealing to cabinet. Removed door and brackets,installed new brackets cleared ice from freezer floor. Reinstalled door checked door seal good."
Near Taylor, TX 76574
Cliff
Job Details: 09/23/2019
DRYER WHIRLPOOL NED4655EW Arrived on site to diagnose a dryer that will not turn on. Found weak breaker tripped causing only half power to get to unit. If problem persists homeowner and will need electrician to change the breaker. No further repairs are needed at this time. All is working properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 09/23/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and ran normal wash cycle. Unit filled normally and agitated properly. I found that the cycles do not step through properly and the unit skips the rinse cycle. I will need to return with the control to repair;
Near Austin, TX 78703
Leonardo
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL KDFE104HPS Arrived on site. Replaced water hose. Tested unit no water leaking. Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 09/23/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer running for about 10 minutes and shutting off. Performed diagnostics and tested unit on high heat with vent disconnected. Tested incoming voltage to unit and found from L1 to neutral 120 volts, L2 to neutral 120 voltage and no voltage from L1 to L2. Called tech support and spoke with Steve to report findings. (SR# 7725927242). All else tested good."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and accessed fresh food evaporator. I found visual failure of thermistor. Installed new harness with fan and tested. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 09/23/2019
REFRIGERATOR LG LFXS30726S/02 "Arrived on site for no cool. Pierced low side found pressure reading +45 diagnosed faulty compressor. LG provided compressor to customer,installed new compressor and drier,vacuumed system down unit kept vacuum,updated firmware on control,recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.
Near Georgetown, TX 78628
Lou
Job Details: 09/23/2019
WASHER WHIRLPOOL MHW5500FW0 "arrived on site to inspect washer showing error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F3E1 & F5E2. Cleared the codes and continued with testing. Unit would start and turn the drain pump on and the drain pump was making a loud screaming noise and the unit would never advance steps. I unplugged the nit and removed the drain pump and found no debris, but there was a lot of water coming out. I tested the sensor by following service manual and the sensor and control tested good. I removed and replaced the drain pump and retested and again the drain pump would not shut off. I removed the drain hose going from the drain pump to the external drain hose and found a large amount of debris clogged inside. Reinstall the hose and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose and washing machine is making abnormal noise. Found gearcase shaft has dropped and belt is covered in oil. Hub, Gearcase, and Belt will all need to be replaced to complete repairs. Due to seized wash plate old wash plate will need to be broken to be removed and new one installed.; ordrng 1 CNOTES (CHECK IF AUTHO NEEDED) and 1 WPW10006384 (drive belt)"
Near Driftwood, TX 78619
Brandon
Job Details: 09/23/2019
REFRIGERATOR LG LFX25976ST "Arrived on site to replace evap cover and sensor, after replacing, unit tested good.
Near Taylor, TX 76574
Cliff
Job Details: 09/23/2019
RANGE AMANA AGR6303MFS0 Arrived on site to diagnose an oven and is making unusual noises when customer is trying to bake. Found rack in lower drawer overhanging back edge and making contact with oven igniter wiring. Shifted rack to prevent contact and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the compressor is very loud. At this moment, the unit is very quiet. I found the unit is not leveled and the condenser coils are resting directly on the bottom bracket. Using the pads prescreened for today, I folded them up and placed in between the coil and bracket and leveled the unit. Placed the unit in diagnostics and tested the compressor and the unit is operating as designed with normal compressor noise. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Harker Heights, TX 76548
Al
Job Details: 09/23/2019
COOKTOP KITCHENAID KICU509XSS "Arrived to inspect induction cooktop with F47 error.Confirmed the complaint and attempted service, but couldn’t complete the repair
Near Austin, TX 78725
Brandon
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH00 "Arrived on site for customer complaint of unit freezing every thing in fresh food section, found control had miscommunication with thermistor, ordering control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11353815 (CONTROL)"
Near Belton, TX 76513
Al
Job Details: 09/23/2019
DRYER AMANA NED4655EW1
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW8500DC1 "arrived on site to inspect washer leaking water inside tub. Upon further inspection, the water was turned off and once I turned it on, a stream of water began to flow from the dispenser area. I removed and replaced the valve and found the water hoses had corrosion around the connection and inside the hose. I advised the customer that they would need new hoses as well. Calibrated the unit then tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to install previously diagnosed and ordered parts. Due to a possible air leak in the FC section, I removed and replaced both FC door brackets, the door and sealed off the gap between the cabinet and chassis at the door area. Leveled the unit and found that the left RC door does not close well. It appears that the mullion is not allowing it to close. I am ordering the mullion No water leaks observed during service, job completed.; ordrng 1 W10806457 (rail-mulln)"