Near Leander, TX 78641
Lou
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
"arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing error codes F10E1. Clears the code and continued with testing. The unit dispenser failed to open. I stopped testing and checked the dispenser and found it open. . I removed and replaced the dispenser and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details:
03/23/2020
RANGE WHIRLPOOL WFC150M0EB3
"Arrived on site for customer complaint of oven not heating, found power supply issue, instructed customer to call electrician."
Near San Marcos, TX 78666
Noah D
Job Details:
03/23/2020
DISHWASHER KITCHENAID KDTE234GPS0
"Arrived on site to diagnose dishwasher for grinding noise while opening, upon inspection found the left side hinge had come loose and the door was rubbing against the inside tub, reposition door hinge and bent the holding clip in correctly, all function returned with no grinding, checked for exterior damage, none found. Job complete"
Near Austin, TX 78727
Paul
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived onsite for a refrigerator with condensation in the RC. I found the mullion with a large amount of condensation causing water to run down on the deli door and FC door. I found no voltage out of the UI to the mullion heater. The UI will need to be replaced. Ordering W11265135 PANEL-UI. ; ordrng 1 W11265135 (PANEL-UI)"
Near Hutto, TX 78634
Andy
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL WMH31017FS0
Arrived on site to install previously diagnosed switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78759
Leonardo
Job Details:
03/23/2020
MICROWAVE FRIGIDAIRE FGMV176NTF
Arrived on site to replace filter board. Replaced filter board test unit and still not power to unit. Ordering new thermostats. ; ordrng 1 5304509449 (THERMOSTAT) and 1 5304509474 (THERMOSTAT )
Near Austin, TX 78739
Robert
Job Details:
03/23/2020
WASHER KENMORE 796.4147321
Arrived on job for complaints of not starting. Found the filter board bad. Replace filter.
Near Georgetown, TX 78626
Lou
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02
"arrived on site to inspect refrigerator freezing in the RC compartment. Upon further inspection, the customer advised that the fresh foods section was getting too warm towards the bottom, but still cold in the freezer. I tested temps in the FC=19 degrees & RC=35 degrees. Customer advised the unit is not making ice. I found that the freezer has too much food and little to no airflow, which is causing the freezer to work harder to stay cold and not allowing sufficient airflow to the fresh foods section to keep it cold. Due to the issues prior, I removed and replaced the fresh foods thermistor and recommended to the customer to rearrange the foods in the freezer section to allow for more airflow which would mean possibly removing some of the foods. Also advised that due to the temps being too high in the freezer is why the ice maker isn’t working. Temps have to be below 10 degrees. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Richard
Job Details:
03/23/2020
FREEZER LG LSXS26386D/02
Arrived onsite for the refrigerator not cooling. During testing found that the PCB was no good causing the compressor to shut off prematurely and not allowing the refrigerator to cool. Need to order pcb. .; ordrng 1 AP6892321 (PCB) and 1 PARTRESEARCH (PART RESEARCH NEEDED FOR PCB)
Near Kempner, TX 76539
Al
Job Details:
03/23/2020
WASHER WHIRLPOOL WTW8040DW0
Arrived to inspect washer tone issues. Confirmed the complaint and found stuck UI code.Calibrated and deleted the error codes and unit now operates as designed with tones.
Near Kyle, TX 78640
Robert
Job Details:
03/23/2020
WASHER MAYTAG MHW5630HC0
Arrived on job to replace harness. After replacement test operation and no change. Console not responding on all buttons. ; ordrng 1 W11322901 (CONTROL) and 1 W11325569 (CONSOLE )
Near Manor, TX 78653
Scott
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDF330PAHW2
"Arrived on site for wet dishes . Ran diagnostics found no error codes and heater is coming on at end of test . Found dispenser not dispensing rise aid . Replaced dispenser . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Seguin, TX 78155
Jacob
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHW1
Arrived onsite for unit leaking water out the front of the unit. Found that unit was tilted too far forward. And found that float switch was not pushed down. Called Techline. Had suggestions about possible broken parts. Told tech line of current findings. Got SR#7727422617. Tested unit. No leaks at this time. Job complete
Near Kyle, TX 78640
Brandon
Job Details:
03/23/2020
DRYER MAYTAG MEDX655DW1
"Arrived on site for customer complaint of dryer not shutting off and timer not moving, found faulty timer, I replaced timer, unit tested good."
Near Austin, TX 78723
Richard
Job Details:
03/23/2020
WASHER MAYTAG MVWB835DC3
Arrived onsite for the washer lid latch not locking. Ran diagnostics and found that the lid latch was causing the control board to malfunction. Replaced lid latch and control board . Washer tested fine. Complete
Near Georgetown, TX 78633
Lou
Job Details:
03/23/2020
WASHER MAYTAG MVWB765FW0
"arrived on site to inspect washer no power. Upon further inspection, tested voltage to the unit and got 125V. Checked the console and found it open. Checked continuity to the harness and found it good. Unit was left unplugged. No water leaks observed during service, job completed."
Near , TX 78656
Kevin
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00
"Arrived on site and inspected refrigerator and found inlet valve is stuck open, replaced and let valve and icemaker and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Luis
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KSSP48QJS00
"Arrived on site for no cool. Removed evaporator cover found uv dye on heat exchanger and evaporator,found some corrosion on heater pan. Replaced compressor,heater pan,heat exchanger and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Replaced timer due to prev tech diagnosis.
Near Andice, TX 78628
Jonathan S
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01
"Arrived on site to install previous diagnosed parts. Removed unit to gain access to controls. Removed failed control and installed new. Powered unit on and performed diagnostics mode. Checked system info, powered unit off and removed UI and installed new. Checked junction box to insure no loose connection., installed newInstalled unit and tested operation. All tested good."
Near Manor, TX 78653
Scott
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
"Arrived on site for no ice . Found bail arm stuck in up position . Replaced IM , ran harvest . All checked normal . No water leaks detected at time of service . Job complete ."
Near Driftwood, TX 78619
Brandon
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site for customer complaint of u it not washing dishes, found faulty motor, I replaced motor, unit tested good. No leaks"
Near Taylor, TX 76574
Andy
Job Details:
03/23/2020
WASHER MAYTAG MVWB850YW1
Arrived on site for washer spinning only in high speed and loud when spinning. Tested and inspected unit and found failed control and rotor and stator.
Near Manor, TX 78653
Leonardo
Job Details:
03/23/2020
OVEN WHIRLPOOL WFG525S0HS1
"Arrived on site to test unit for hinges on door broken. Test unit and found broken hinges, replaced hinges test unit and unit test good job complete."
Near Georgetown, TX 78628
Cliff
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site to replace mullion for refrigerator. Replaced mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Kevin
Job Details:
03/23/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site and found washer will not latch, after replacing latch ran a diagnostic cycle and confirmed all functions are operating normally, job complete"
Near Red Rock, TX 78662
Jacob
Job Details:
03/23/2020
WASHER WHIRLPOOL CET9100GQ0
Arrived onsite for unit getting F70 error code. Replaced parts ordered by previous tech. Replaced parts. Getting d5 error code.
Near Austin, TX 78737
Robert
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS01
Arrived on job for icemaker not working. Found icemaker not able to find home. Replaced icemaker and test. No leaks detected at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details:
03/23/2020
RANGE AMANA AGR4230BAB3
"Arrived on site to inspect oven for not heating to temp, replaced thermistor and thermostat, retested oven and it heated correctly. Job complete"
Near Temple, TX 76502
Jonathan M
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived onsite for refrigerator that won’t make ice and has a cooling issue. Inspected unit and work area. Customer advised she does not have. Cooling issue but the icemaker won’t produce ice. Ran unit through several tests and found FC thermistor open. Tested icebox fan, motor, harvest, fill test, ice level sensor, and icemaker error codes. All passed but found an error code for timed ice making (E5). Ordering thermistor and will return . ; ordrng 1 W10316760 (thermistor)"
Near Georgetown, TX 78626
Jonathan S
Job Details:
03/23/2020
WASHER WHIRLPOOL WFC7500VW2
"Arrived on site for washer not completing spin cycle. Customer stated that nit has worked the last 3 cycles. Inspected unit and work area. Found major soap buildup on basket. Performed diagnostics mode and tested operation. Called Whirlpool tech support and spoke Byran. Ran automatic test mode and found error F-13 reoccurring durning test. Tested UI and control. Byran recommend to have customer run several cleaning cycles to get soap buildup remove. If customer still having failure occurring to replace door lock and main control.
Near Meadowlakes, TX 78654
James
Job Details:
03/23/2020
OVEN WHIRLPOOL WOS92EC0AS04
Arrived on site and tested operation. Found door gasket not sealing properly. Installed new gasket and verified temperatures. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02
"arrived on site to install previously diagnosed and ordered parts. Due to the unit freezing up and the bimetal showing open, I removed and replaced the evaporator motor/harness and the UI/hv control kit. Tested the unit and it is operating as designed. ice maker was functioning as well. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Andy
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL WMH31017HZ3
Arrived on site to install previously diagnosed magnetron and control. Tested unit and also found failed capacitor and diode as well. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lampasas, TX 76550
Al
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01
"Arrived to inspect freezer stuck shut.Freed the door and verified the fill tube wasn’t in the correct spot.Adjusted it, reassembled and unit tested as designed.Job complete"
Near West Lake Hills, TX 78746
Kevin
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00
Arrived on site and inspected microwave and found door does not register as closed. Need to bring back interlock assembly on harness 7727424344; ordrng 1 461967750483 (arm) and 4 W10831019 (screw)s and 1 W10881996 (MAIN HARNESS) and 1 W10911403 (motor-turn) and 2 W11045551 (HINGE)s and 1 WP3196183 (screw) and 1 WP98008545 (screw) and 1 WPW10128850 (arm) and 1 WPW10709147 (frame-glas)
Near Austin, TX 78741
Leonardo
Job Details:
03/23/2020
MICROWAVE MAYTAG MMV4206FZ5
Arrived on site to replace filter board and power cord and mounting nut. Replaced parts test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details:
03/23/2020
WASHER WHIRLPOOL WFW8620HC2
"Arrived on site for customer complaint of door not closing, found broken latch, I replaced latch, unit tested good."
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
RANGE WHIRLPOOL WFE510S0HW1
Near Austin, TX 78748
Robert
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01
Arrived on job to replace evaporator fan. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78752
Leonardo
Job Details:
03/23/2020
DISHWASHER KITCHENAID KDTE254ESS2
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Replaced sump and motor test unit and unit test good no leaks present at this time left bad part with customer.
Near Round Rock, TX 78664
Cliff
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site to replace previously ordered parts. Found wiring harness for pantry door broken. Repaired broken wiring and upon testing unit found unit not registering door switches and the dispenser control not operating properly. Dispenser control will need to be replaced to complete repairs. Will bring power supply, main control, and pantry control with me on return visit in case needed.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W11330971 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78737
Kevin
Job Details:
03/23/2020
MICROWAVE JENN-AIR JMC2430IM01
"Arrived on site and replaced trim piece and mounting hardware diagnosed on previous visit, after replacement microwave is now correct, job complete"
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
RANGE WHIRLPOOL WFE320M0ES2
"arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the inspector used a metal thermometer to measure the temps in the oven. I advised that in order to get accurate temp readings, a multimeter with thermal lead has to be used to test. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. Preheat temp was 401. My next five readings were 412, 303, 384, 332, 364 for an average of 359 degrees. To offset the temps, I calibrated the unit minus -10 degrees. I advised the customer of my findings and notified the builder via text of my findings. Job completed."
Near Pflugerville, TX 78660
Leonardo
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit an dunit test good job complete.
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
WASHER MAYTAG MVWB835DW5
"arrived on site to inspect washer not draining. Upon further inspection, customer advised that they were able to get the unit to drain by doing a rinse/spin cycle. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operated as designed. I inspected the drain hose at the drain pipe and it was in approximately 4 inches as recommended. I made recommendations to the customer for use & care as well as detergent use. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Paul
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I spoke with Andy about the call and then spoke with the customer about what had been happening. I ran service test 3 and found the fans working as designed and the unit didn’t power cycle on its own. The fans all worked as designed. The previous company had replaced the UI but the original RC fan and harness was in the unit. I replaced the RC fan and harness. I found an air gap at the drain tube and sealed it with permagum.
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/23/2020
REFRIGERATOR JENN-AIR JS42PPDUDE01
"Arrived on site for refrigerator FC LED lights being dim. Gained access to LED control and tested voltage and found within range. Went through freezer lights and tested. Found light behind ice maker failed. Replaced light and tested operation. All tested good, no water leaks detected"
Near Hutto, TX 78634
Andy
Job Details:
03/23/2020
WASHER WHIRLPOOL MHW6000XW2
Arrived on site for washer not operating. Tested and inspected unit and found failed motor control and latch. No repairs are to be done at this time. No water leaks present at time of service.
Near Manor, TX 78653
Scott
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ4
"Arrived on site for microwave tripping breaker . At first tested unit with oven and cook top on , after awhile breaker tripped . Breaker would trip while microwave was plugged in . Unplugged microwave with all all appliances off ,still tripping . Plugged microwave in with extension cord ,didn’t trip . Recommended electrician change breaker and outlet as well as making it a non gfi breaker . Job complete ."
Near Meadowlakes, TX 78654
James
Job Details:
03/23/2020
DISHWASHER MAYTAG MDB8989SHW0
Arrived on site and inspected tub for rust. Found mounting clip for heater is rusting. Unit will need new tub to repair. Repair will take 2 hours. ; ordrng 1 CNOTE (2 HOUR REPAIR)
Near Austin, TX 78721
Richard
Job Details:
03/23/2020
REFRIGERATOR IKEA IX3HHGXSS000
Arrived onsite for the refrigerator not cooling. Upon inspection found that the refrigerator is cooling just fine at this time. Checked temps and they are good. Not ice build up on freezer evaporator. Damper control is opening and closing just fine. No issues found at this time. Complete
Near Bee Cave, TX 78738
Brandon
Job Details:
03/23/2020
WASHER WHIRLPOOL WET4027HW0
"Arrived on site for customer complaint of unit shaking during spin, found gearcase shaft bent causing basket to wobble. Ordering gearcase. ; ordrng 1 W11255272 (GEARCASE)"
Near Killeen, TX 76543
Jonathan M
Job Details:
03/23/2020
REFRIGERATOR AMANA ART106TFDB01
Arrived on site for refrigerator that would not turn on. Inspected unit and work area. Customer advised that the unit was turning on and fans were blowing but the unit would not cool. Plugging it in and waited three minutes. The compressor never kicked on. Replaced start device and tested unit. Unit kicked on and started to cool. Unit is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL KOCE500ESS08
"Arrived on site for customer complaint of microwave not heating all the time, found door not making good contact with switch on left side, ordering door and switch harness. ; ordrng 1 W10687342 (door/mw)"
Near Round Rock, TX 78664
Paul
Job Details:
03/23/2020
COOKTOP WHIRLPOOL WCE55US0HS01
Arrived onsite for a cooktop with a broken glass top. I found the cooktop cracked over the front right burner. I replaced the cooktop. Call complete.
Near Georgetown, TX 78633
Lou
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04
"arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where water was leaking from the RC evaporator area. Tested the water dispenser to see if the reservoir was leaking and it was not. I found where water had puddled in the evaporator drip pan and the drain was clogged. Removed the drain tube from the back of the unit and found it clogged. Used some bailing wire to clear the clog and tested and the nOW is operating as designed.No water leaks observed at the end of service, job completed."
Near Hutto, TX 78634
Andy
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02
"Arrived on site for refrigerator FC not cooling properly. Performed temperature test and found at 21° checked amp draw and found at 2.2 amps removed RC evaporator cover and found poor frost pattern. Did SS pre check. SS repair is needed. Ordering needed parts. Office to schedule return trip. Customer would like soonest appointment possible. No water leaks present at time of service. SS repair. 2 hour job. Authorization needed. Extra labor authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator), states that autho needed"
Near The Hills, TX 78738
Brandon
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00
"Arrived on site for customer complaint of unit leaking, found unit not draining properly during defrost in fresh food section. Ordering drain pan/bracket, drain tube, and evaporator cover.; ordrng 1 W10673133 (bracket) and 1 W11167902 (EVAP COVER) and 1 W11252097 (RAIN TUBE)"
Near Cedar Park, TX 78613
Lou
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"arrived on site to inspect refrigerator freezer with ice built up. Upon further inspection, customer had the unit opened up and the ice defrosted from the freezer evaporator. Customer provided some pictures of the ice build up. I removed the evaporator cover and found that the defrost heater had a burn out spot on the bottom left elbow (photo). I tested the heater and found it open. Customer advised that the left RC door gasket was torn and showed me. The gasket is torn on the inner bottom corner. I am ordering the right RC door gasket, defrost heater, evaporator harness, and CNOTE-AUTHORIZATION. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10830162 (gasket-fip) and 1 W11260592 (harns-wire) and 1 WP12729123 (heater)"
Near Horseshoe Bay, TX 78657
James
Job Details:
03/23/2020
DISHWASHER KITCHENAID KUDC10FXSS5
Arrived on site and tested operation. Found no power to unit. Found gfci outlets has tripped. Reset outlet and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/23/2020
WASHER MAYTAG MVWC400XW3
"Arrived onsite for washer start switch pushed into the control assembly. Inspected unit and found switch pushed in behind panel causing unit to be inoperable. Performed diagnostics mode and ran automatic test cycle. Found lid not locking, tested ohms in lid switch and found opened. Unit will need new rubber start button and lid lock.
Near Austin, TX 78705
Richard
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00
Arrived onsite for the refrigerator door handle broken. Upon inspection found that the handle was broken on the top. Replaced handle with new and refrigerator tested fine complete
Near Horseshoe Bay, TX 78657
James
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KUIC18NNXS0
Arrived on site and tested operation. Found unit fills with water and recirculates water. Found cutting grid has failed causing no ice production.
Near Lockhart, TX 78644
Jacob
Job Details:
03/23/2020
WASHER WHIRLPOOL WTW8500DC5
Arrived onsite for unit giving. F6E2 error code. Called Techline. Suggested to replace control board and UI panel. Got Sr#7727426193. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78626
Cliff
Job Details:
03/23/2020
WASHER MAYTAG MVWB765FW3
Arrived on site to diagnose a washing machine that is not cycling properly. Found water valve assembly failed causing unit not to fill. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Hutto, TX 78634
Andy
Job Details:
03/23/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived on site for range oven not heating and gas smell. Customer stated gas smell is only when she try’s to use oven. Tested and inspected unit and found customer had mat at bottom of oven covering vents not allowing air flow and allowing only partly to ignite. Removed mat and tested unit and all operations are normal with no gas smell or gas leak issues. Instructed customer on use and care and practice for best performance and advised customer to have gas company come out and check for gas to verify no gas leaks before using unit for safety.
Near Dale, TX 78616
Jacob
Job Details:
03/23/2020
DRYER WHIRLPOOL WED49STBW1
Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details:
03/23/2020
DRYER SAMSUNG DV42H5200EP
"arrived on site to inspect dryer not drying clothes. Upon further inspection, customer advised that the unit takes several cycles to dry clothing. Customer advised that they have not had vents cleaned but they do clean the dryer lint catcher regularly. Checked the vent outside of the home and found that the screen on the outside vent was completely clogged. Vent cover was mounted into foundation and unable to remove. I tested the unit and found it is heating properly.
Near New Braunfels, TX 78130
Noah D
Job Details:
03/23/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Arrived on site to inspect dishwasher for not moving past draining, upon inspection found large pieces of debris in drain and pump, ordering drain pump. Office to reschedule ; ordrng 1 KDTE334GPS0 (DRAIN PUMP)"
Near Austin, TX 78748
Leonardo
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site to test unit for unit not washing. Found bad wash motor, replaced sump and motor test unit no leaks present unit working as designed job complete."
Near Martindale, TX 78655
Jacob
Job Details:
03/23/2020
DISHWASHER MAYTAG MDB8989SHZ0
Arrived onsite for unit dispenser drawer broken. Tested unit. Found that open piece had broken off. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete
Near Round Rock, TX 78665
Cliff
Job Details:
03/23/2020
RANGE AMANA AGR5330BAS3
Arrived on site today goes a oven with a separating. Tested unit and found front panel separating and not keeping insulation in proper position which is causing excess heat to come out of the top of the door. Panel will need to be replaced along with new insulation strip to complete repair. ; ordrng 1 WPW10208653 (insulation) and 1 WPW10535793 (glass-door)
Near Meadowlakes, TX 78654
James
Job Details:
03/23/2020
ICE MACHINE KITCHENAID KUIC18PNZS0
Arrived on site and installed new filter housing. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details:
03/23/2020
WASHER WHIRLPOOL WFW92HEFW0
"Arrived on site to diagnose washer for squeaking, upon inspection found no problems during operation but found debris in gasket seal. No squeaking found.job complete"
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed & held the start button to engage the drain pump and I could hear the motor humming, but no water was draining. I removed the water from the tub then removed the drain pump and find a piece of plastic debris bound up with the drain pump empellar fins. Removed the debris and installed the drain pump back on and retested. Unit is operating as designed.No water leaks observed during service, job completed."
Near Austin, TX 78730
Paul
Job Details:
03/23/2020
WASHER WHIRLPOOL WFW92HEFW0
"Arrived onsite for a washer that leaks after the tub was replaced. I found a hole in the new tub next to the tub heater and OOW a couple of pics in SDQP. The tub will need to be replaced again. Ordering W10901175 TUB-OUTER. Sending routing a message to weigh the call fo 2 men, 2 hours, & RS.; ordrng 1 W10901175 (TUB-OUTER)"
Near New Braunfels, TX 78132
Noah D
Job Details:
03/23/2020
ICE MACHINE KITCHENAID KUIX505ESS1
"Arrived on site to replace bin thermistor due to overproducing ice, replaced bin thermistor and retested. Tests passed. Job complete"
Near Elgin, TX 78621
Scott
Job Details:
03/23/2020
WASHER WHIRLPOOL WTW7040DW1
"Arrived on site for washer not completing cycle. Tested got error codes F3E2 , F0-E5. Checked stator didn’t find any faults, ran diagnostics found water valve not opening completely, little water flow from both cold and hot water valves. Changed out the water valve, ran diagnostics everything checked out normal. No leaks found at time of service. Job. Complete"
Near Austin, TX 78751
Richard
Job Details:
03/23/2020
WASHER WHIRLPOOL MHW8200FW
Arrived onsite for the washer not powering on. During testing found that the panel control was not responding. Replaced panel control and washer tested good .
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"arrived on site to inspect refrigerator freezer ice build up. Upon further inspection, I found that the FC section had frosted up again on the left side moving towards the middle of the drawer. I removed the frost and removed and replaced both slides and the door gasket. Tested the door and found a small gap just a bit larger than a pin hole in the top left corner of the FC. door gasket at the mullion that separates the crisper drawer and freezer. Using my level, I placed it on the mullion and found where the mullion is badly warped causing the door gasket to not seal correctly. I attempted to adjust the brackets and the mullion with no luck. I contacted Techline and spoke to Bruce and advised of my findings and attempted repairs. Bruce advised to get pictures of the issue and provided file
Near Georgetown, TX 78633
Lou
Job Details:
03/23/2020
FREEZER WHIRLPOOL WRS970CIDM00
"arrived on site to inspect refrigerator temps. Upon further inspection, tested temps in the FC=2 degrees on a setting of 5 & RC=44 on setting of 33. Removed bottom shelves in RC section and found a block of ice on the Evap cover. Removed the ice and found the thermistor blackened with corrosion. Once I had the ice removed, I removed and replaced the thermistor and secured it with foil tape and a ziptie and replaced the fan scroll and removed and replaced the user interface. Cycled the power to the unit and it began to cool as designed. No water leaks observed during service, job completed."
Near Austin, TX 78741
Leonardo
Job Details:
03/23/2020
RANGE WHIRLPOOL WFE525S0HS1
Arrived on site to test unit for broken cooktop. Replaced cooktop test unit after replacing cooktop and unit test good job complete.
Near Hutto, TX 78634
Andy
Job Details:
03/23/2020
REFRIGERATOR LG LFXS26596S00
"Arrived on site for refrigerator making loud noise. Upon arrival customer informed that was the issue. But that another tech from another company had came by stating the noise was the compressor. That company replaced compressor without ordering JIG and after the compressor was replaced tech from that company stated it damaged the control. Called and spoke with CS and ordering compressor, control and jig. Office to schedule return trip. Authorization needed. Extra labor authorization needed. 2 hour job. SS job. No water leaks present at time of service.; ordrng 1 ADC73150210 (DRIER ACCESS VALVE ) and 1 CPS30021045 (CONTROL ) and 1 JIG (JIG) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 TCA36811409 (COMPRESSOR )"
Near Georgetown, TX 78633
Lou
Job Details:
03/23/2020
DISHWASHER KITCHENAID KDTE104ESS4
"arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, found the unit filter clogged with detergent debris. Cleaned the filter and inspected the spray arms and all were good. Placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. Made recommendations for use & care and detergent use. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Cliff
Job Details:
03/23/2020
OVEN ELECTROLUX EI27EW35JS2
Arrived on site to diagnose an oven that is not heating. Tested unit and found open thermal fuse preventing power from reaching elements. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Granite Shoals, TX 78654
James
Job Details:
03/23/2020
ICE MACHINE WHIRLPOOL KUIX305ESS2
Arrived on site and found reservoir cracked at the drain pump. Installed new reservoir. Customer has cap for reservoir. Unit tests good. Job complete
Near Austin, TX 78737
Leonardo
Job Details:
03/23/2020
VENTHOOD WHIRLPOOL UXT5230AYS1
Arrived on site to test unit for light not working. Test unit and found lights working and fan. Could not duplicate problem at this time. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details:
03/23/2020
WASHER MAYTAG MVWB855DC3
"Arrived on site to install latch per last technician, installed latched and retested all function, found no problems
Near Manchaca, TX 78652
Leonardo
Job Details:
03/23/2020
MICROWAVE WHIRLPOOL IMH1205AS0
Arrived on site to test unit for unit not heating. Test unit and unit working correctly at this time.
Near Killeen, TX 76542
Jonathan M
Job Details:
03/23/2020
REFRIGERATOR MAYTAG MFI2569YEB0
Arrived on site for refrigerator that is frosting up still. Inspected unit and work area. Found unit full of frost and gasket not sealing around chassis. Defrosted while unit and replaced gasket. Used heat gun to mold the gasket to the chassis
Near Georgetown, TX 78628
Cliff
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived on site to diagnose a dishwasher that is not cycling. Found communication error on control when I arrived at home. This was caused by shorted main control. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Paul
Job Details:
03/23/2020
WASHER MAYTAG MVWB835DW3
Arrived onsite for a washer that will not power on. I found 4.96VDC to the control panel and no response from the control panel. The control panel needs to be replaced.. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details:
03/23/2020
DISHWASHER WHIRLPOOL KDTE254ESS2
"Arrived on site to diagnose dishwasher for stopping mid cycle, upon inspection found the overfill error code as well as oversuds, ordering float switch and float. Office to reschedule ; ordrng 1 W10195036 (FLOAT) and 1 W10734532 (SWITCH)"
Near Marble Falls, TX 78654
James
Job Details:
03/23/2020
OVEN WHIRLPOOL JGS9900BDS
Arrived on site and tested operation. Found that the igniters continuously spark. Found switches good and the igniter module has failed. Installed new module and tested. Unit tests good. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details:
03/23/2020
RANGE WHIRLPOOL WFE505W0HS1
"Arrived on site to inspect stove for always being on, upon inspection found the lights for hot cooktop illuminated at all times, called Techline and found the P10 connectors were incorrectly getting voltage, replacing control and ordering both the front left and right infinite switches . Sr # 7727422158, office to reschedule ; ordrng 1 WP3149400 (SWITCH) and 1 WPW10434452 (SWITCH)"
Near Leander, TX 78641
Lou
Job Details:
03/23/2020
DRYER KENMORE 110.6513241
"arrived on site to inspect dryer not heating. Upon further inspection, removed the back panel and tested the element, cutoffs, hi limit thermostat and fuse and found the cutoff was open. Removed and replaced the cutoff and retested and the unit is operating as designed. Customer showed a picture of the debris that had been removed from vents by a professional cleaning company.No lint observed during service, job completed."
Near Austin, TX 78746
Kevin
Job Details:
03/23/2020
REFRIGERATOR KITCHENAID KBSN608ESS01
Arrived on site and retrieved temperature logger at 11.55 am
Near Kempner, TX 76539
Al
Job Details:
03/23/2020
REFRIGERATOR LG LSXS26326S/00
Arrived on site. Found refrigerator not cooling after recent repair. Customer stated that unit only cooled for 2 days after repair. Inspected all welds and components for dye and found none. This would indicate a leak in the cabinet which is non repairable. Offices contacted Lowes to discuss findings
Near Cedar Park, TX 78613
Lou
Job Details:
03/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
"arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Luling, TX 78648
Jacob
Job Details:
03/23/2020
WASHER AMANA NTW4516FW3
Arrived onsite for unit making a noise during spin cycle. Found piece of wire sticking through the tub and making scrapping noises. Took quick pic of wire. Removed wire. Tested unit. Unit test good. No leaks at this time. Job complete