Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 3917 customer reviews

Connor M.

Connor M.

MEDB835DC3 maytag dryer Arrived on site to test unit for failure. Found communication issue between control and panel. Replaced control and tested unit. Unit working properly. Customer also needs to have duct cleaned. Intstruct on proper venting and fire hazard.

Near Longhorn Flats, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

Dishwasher model# WDT720PADM. Not drying and leaking at steam port.

Near Paloma Lake Blvd, Round Rock, TX 78665
Connor M.

Connor M.

WDT790SLYM3 whirlpool dishwasher Sump-179.82 DW350-199.99 total due plus tax on return visit. Did not collect service charge. Arrived on site to test unit for not washing well. Found sump not coming on. Confirmed proper voltage to sump. Ordering part for repair. Sw approved 11/17

Near Stargazer Pass, San Antonio, TX 78260
Carlos G.

Carlos G.

Arrived on site and checked the unit for dispenser issues. Found dispenser door broken. Removed and replaced dispenser assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Hasler Blvd, Bastrop, TX 78602
Mike C.

Mike C.

Whirlpool cooktop WCG97US6DS Arrived to find center burner not lighting. Found screws under burner head that hold orface holder in place were loose causing the burner head to sit too far off cooktop. Tightened screws and checked operation, checked good.

Near Mindy Way, Georgetown, TX 78628
Connor M.

Connor M.

WDT720PADM2 whirlpool dishwasher Arrived on site to test unit for odd smell. Found no drain loop. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Bass Knoll, San Antonio, TX 78260
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced freezer door. No scratches/dents on new door. No water leaks present after service. Job complete.

Near Scott Falls Rd, Elgin, TX 78621
Connor M.

Connor M.

JMW2430DS01 jennair oven Arrived on site to test unit for over temp error. Attempted to remove unit to diagnose but found bottom trim installed using liquid nail, blocking wook screws going into cabinet. Unable to safely remove unit without causing damage to cabinets. Instruct customer on having unit removed and or made ready for service by qualified professional, and call back. Customer politely declined due to closing date on monday. Unable to service.

Near Champions Way, San Antonio, TX 78258
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Check components and found a faulty lid switch. Removed and replaced door lock assembly. Ran test cycle and all checks OK. Recalibrated unit. No water leaks present after service. Job complete.

Near W Cleveland St, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced motor. Ran test cycle and all checks ok now. Job complete.

Near Bois-D-Arc Rd, Manor, TX 78653
Clif L.

Clif L.

Kitchenaid warming drawer KOWT100ESS00. Arrived on site to diagnose a warming drawer that will not turn on. Found Control for warming drawer mismounted causing shaft to rub on housing and not turn. Remounted control properly and tested unit. Found all is functioning properly at this time.

Near Crest View Dr, Lakeway, TX 78734
Mike C.

Mike C.

Whirlpool Range GW399LXUS06 Arrived to check unit for a gas leak. Used bubble leak detector solution on all gas line connections and found no leaks. Heated oven to 350 and found unit running 25 degrees over temperature. Lowered calibration 25 degrees and found unit to check good. Instructed customer on normal smells that will occur when using a gas appliance. Collecting service fee of $99.99

Near Fairway Ridge Rd, Georgetown, TX 78633
Connor M.

Connor M.

JJW2427DS01 jennair oven Arrived on site to test unit for not coming on. Pulled unit out to inspect. Found when unit is pulled out it comes on after being totaly dead. Found error code for miswired power. This is an installation issue to be addressed by installer.

Near Crystal Ridge Dr, San Antonio, TX 78259
Jerry C.

Jerry C.

WOS51EC0AS02 Arrived to inspect no power. I found the unit non-responsive and I verified power to the unit. The thermal fuse WPW10545255 had hailed and I replaced it. The customer was opening the door to speed cooling in order to cause the fan to shut off sooner and I cautioned against it due to higher potential of thermal fuse failure. Operational test good.

Near Tanglewood Estates Dr, Round Rock, TX 78681
Connor M.

Connor M.

WOD51EC0AS04 whirlpool oven Arrived on site to install parts for failure. Found unit installed in between a wall and a refrigerator. Unable to use oven dolly. Was only able to install control panel without removing unit from wall. Will need second man to assist in safe repair. Office to schedule directly.

Near Oak Roset, San Antonio, TX 78259
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Replaced harness assembly. Ran test cycle and all checks OK. Job complete.

Near Airport Blvd, Austin, TX 78722
Mike C.

Mike C.

Kitchen Aid wine fridge KBCO24RSBX01 Arrived to install new condenser fan motor and drip pan. Checked operation and unit checks good. Checked unit for any leaks and none were found. Drip pan $54.78 - Fan motor $110.41 - WC130 $100.00

Near Potter Ln, Georgetown, TX 78633
Connor M.

Connor M.

JDB9600CWS0 jennair dishwasher Arrived on site to perform jennair recall rework on unit power cord. Replaced power cord and tested unit.munit working properly, no leaks detected.

Near Hoya Ln, Garden Ridge, TX 78266
Connor M.

Connor M.

WDT920SADM2 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found traces of hard water on dishes after wash. Customer has no water treatment system in an area with notoriously hard water. Advised customer of the effects of hard water in dishwashers. Unit working proeprly, no leaks detected.

Near Aster Cir, San Antonio, TX 78266
Mike C.

Mike C.

Whirlpool Range WEG745H0FS0 Arrived to install new bake ignitor. Checked operation and unit checks good.

Near Co Rd 152, Georgetown, TX 78626
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite to remove ad replace drain pump on top load washer. Removed defective drain pump and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Service tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Alvin Dr, Killeen, TX 76542
Connor M.

Connor M.

MEDC215EW maytag dryer Arrived on site to test unit for not working. Found partial voltage to unit. Checked breakers. Breakers were on. Instrcut customer on contacting an electrician. Advised on proper venting and fire hazard.

Near Highland Dr, San Marcos, TX 78666
Connor M.

Connor M.

WRX988SIBM03 whirlpool refrigerator Installed brackets for reapir. Found frost on upper left corner. Frost forming due to air gap at upper left corner. Issue resolved. No leaks detected.

Near Clark Cove Rd, Buda, TX 78610
Daniel  A.

Daniel A.

JJW3430DS00 F2 E0: error code. Verified wire harness connection seated properly on console/touchpad. Defective touchpad. Replaced touchpad/console. Calibrated settings to cust prefernces. Verified preheat/bakng operation. Normal operation after service

Near Grogans Mill Dr, San Antonio, TX 78248
Arthur B.

Arthur B.

KUID308ESS1 (Ice Machine) - Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found compressor knocking and condenser fan motor and moving. Unit will need new sealed system to complete repair. Ordering compressor,evaporator,condener fam motor to complete repair. R/S for Monday. Unit disconnected at this time.

Near Unnamed Road, Briggs, TX 78608
Thomas L.

Thomas L.

Arrived on site for no ice condition. Tested temperature in the freezer and found it to be 2°. Also found that the icemaker arm was up in the off position. Lower arm and watch the icemaker go through a complete cycle successfully. All water connections were dry.

Near Tuscola Cir, Austin, TX 78734
Thomas L.

Thomas L.

Arrived on site for noisey operation. The customer informed me that since the last repair she has a noise. It is a loud vibrating noise behind the freezer section. Found quick disconnects rattling up against evaporator fan motor bracket. Move everything away from bracket in operation is not very quiet. Water connections are all drive.

Near Rayo De Luna Ln, Austin, TX 78732
Daniel  A.

Daniel A.

WFW92HEFCO Leaving residual water/moisture behind in dispenser assy for bleach/fabric softner. Replaced detergent dispenser assy instruct custbon water softener(adjusted setting for auto dispenser for detergent concentration and water hsrdness. Instruct cust on siphon operation for dispenser

Near Vista Bella, San Antonio, TX 78260
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washers) - Arrived onsite for customer complaint of top load washer not agitating. When arrived, customer had removed washplate. Found grooves in washplate warn and freespins. Unit will need new washplate and bolt. R/S for Monday 11/20. All water connections were dry at time of service.

Near Breeze Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer no agitating and no water entering unit. Found washplate stripped and free spins. Ran service test and found water inlet not coming on. Ordering water valve,washplate and bolt. R/S for Monday per SW. All water connections were dry at time of service.

Near Michele Dr, Killeen, TX 76542
Jerry C.

Jerry C.

MHW3505FW1 Arrived to instal previously diagnosed and ordered part. I removed and replaced the pump WPW10605427 and tested within service test mode. I found the noise reduced and the unit worked as designed. Test good, no leaks observed during service.

Near Galena Dr, Austin, TX 78717
Jerry C.

Jerry C.

MHW3505FW1 Arrived to instal previously diagnosed and ordered part. I removed and replaced the pump WPW10605427 and tested within service test mode. I found the noise reduced and the unit worked as designed. Test good, no leaks observed during service.

Near Galena Dr, Austin, TX 78717
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Arrived on site to inspect unit for damage. Found dent on door. Replaced door and tested unit. Unit working properly. No leaks detected. No LBH due to unit being vacant.

Near Old San Antonio Rd, Austin, TX 78748
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycle. Ran diagnostics and found basket will no spin. Tilted unit up. Found belt came off pulley. Reinstalled pulley. Reassembled and calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Fogle Ln, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no water dispenser operation. Tested and found that the water dispenser pad was defective. Replaced pad yet and all operations and dispenser or now normal. Water connections are all dry.

Near Winchelsea Dr, Austin, TX 78750
Arthur B.

Arthur B.

WTW8040DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. Ran service diagnostics ans found error codes ; F7E5 (Shifter Failure),F2E1 (UI Stuck Button). Tested unit anf found unit will not shift to spin. Ordering new slider and clutch to complete repair. R/S for Thurs 11/16. All water connections were dry at time of service.

Near Tyrel Dr, Killeen, TX 76542
Connor M.

Connor M.

JIS1450DS1 jennair induction range Arrived on site to test unit for error code. Found indication of failure in module. Ordering hot plates aswell. Module is expart. Office to schedule directly.

Near Ohio St, New Braunfels, TX 78130
Arthur B.

Arthur B.

WED7000DW1 (Dryer) - Arrived onsite for customer complaint of dryer door handle loose. Found tabs that hold handle to door broke off. Removed and replaced. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Adobe Dr, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no cool condition in feesh food section. Found frozen air return. Opened vent. Sealed water line entry in frsh food floor to prevent air infiltration which is causing freezing air vent. Water connections are all dry

Near Shady Elm Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

WRF535SMBW00 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice production on french door refrigerator. Found icemaker stuck mid harvest. Removed icemaker and installed new replacement. Icemaker called for water immediately. All water connections were dry at time of service.

Near Hollow Dr, Killeen, TX 76542
Daniel  A.

Daniel A.

MEDC215EW1 Unit not coming on. Verified proper venting. Verified heater not grounded to heater box/heAter housing. Replaced thermostat cutoff/thermal fuse. Verified heater cycling on-off. Normal operation after service

Near Paloma Dr, Canyon Lake, TX 78133
Thomas L.

Thomas L.

Arrived on site for no operation. Unit displaying F6E0. Turned off power to the oven for 5minutes. Unit now operates correctly.

Near Bartlett Peak Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed door and cleaned door glasses. Discounted repairs.

Near Salado Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

Kitchenaid dishwasher KDTE104ESS1. Arrived on site to diagnose a dishwasher with a dispenser that is not opening. Found dispenser lid gasket has come out of its mounting preventing lid from opening. Re-mounted dispenser gasket properly and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Paisley Dr, Briarcliff, TX 78669
Clif L.

Clif L.

Kitchenaid refrigerator KRFC300ESS01. Arrived on site to diagnose a refrigerator that is forming a solid block of ice in the ice bucket. Found icemaker leaking from front right corner. Replaced ice maker and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Masters Pkwy, Spicewood, TX 78669
Connor M.

Connor M.

WED9470WW2 whirlpool refrigerator Arrived on site to test unit for not making ice. Fiund line to house pinched. This caused slow flow allowing fill tube to freeze up. Corrected issue and tested unit.munit working properly. No leaks detected.

Near Suttles Ave, San Marcos, TX 78666
Arthur B.

Arthur B.

MEDC215EW0 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and check continuity of element and cutoff. Found element and cutoff faulty. Removed defective parts and installed new replacements. Tested unit. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near N 1st St, Copperas Cove, TX 76522
Clif L.

Clif L.

Kitchenaid refrigerator KRMF706ESS01. Arrived on site to diagnose a refrigerator with a dented door and frost building in the freezer. I found left-hand rc door dented in at top left corner And left side door closer not operating. Also noted upper freezer pan warped and center freezer pan cracked, due to warp the pans are catching and preventing proper closing of the freezer door. This has caused damage to the rails as pans are not moving properly. Damage rails are also causing freezer door not to close completely and ice to build up on freezer liner. Also noted filter access door not staying latched due to bad door strike and latch. To correct issues in freezer both upper and center freezer Pan will need to be replaced along with rail’s for upper pan and lower rails for freezer door. To correct issues in our seat compartment filter door and strike will need to be replaced along with left side RC door. To correct his issue lower left RC door hinge, pushing, and closer will all need to

Near Lakota Pass, Austin, TX 78738
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control and sump. Ran test cycle and all checks OK. No water leaks present after service. Job complete.

Near Upper Elgin River Rd, Elgin, TX 78621
Connor M.

Connor M.

NTW4516FW1 Amana washer Arrived on site to test unit for not spinning clothes. Found basket speed fault at control. Found screw going through hole in basket and scraping tub. Removed screw and tested unit. Unit working properly, no leaks detected.

Near Co Rd 222, Lockhart, TX 78644
Connor M.

Connor M.

WTW8500DC0 whirlpool washer Arrived on site to test unit for not filling. Found hot water valve powering on not opening. Replaced and tested unit. Unit working properly, no leaks detected.

Near Greenbrier Dr, Kyle, TX 78640
Mike C.

Mike C.

Whirlpool Range WFG515S0ES1 Arrived to have customer explain that the oven seems to run hot and the two front burners do not go to a low enough setting. Adjusted to front burners down at the valves so that they have a lower flame on low. Heated oven to 350 and found oven to average out to 360. Lowered calibration-10 and found unit to check good.

Near Nash Ln, Liberty Hill, TX 78642
Connor M.

Connor M.

EWMED70JSS0 Electrolux dryer Heater-145.63 DR310-59.99 arrived on site to test unit for shutting off after a few mins of operation. Fiund failed heating element. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Garlic Creek Dr, Buda, TX 78610
Arthur B.

Arthur B.

JGD3536GS00 (Downdraft Gas Cooktop) - Arrived onsite for builder complaint of downdraft cooktop leaking gas after LP conversion. Removed top and found inlet gas line to valves had leak. Used putty to seal and retighten thread. Tested for leak using bubble solution. Found no leaks. Gas installed pressure tested and found no drop in pressure. No other issues found. No gas leaks detected at time of service.

Near Dakota Dr, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site and checked the unit for scratches. Confirmed scratches and removed and replaced control panel and door. All checks ok. Job complete.

Near Per Lange Pass, Manor, TX 78653
Carlos G.

Carlos G.

Arrived on site and checked the unit for scratches. Confirmed scratches and removed and replaced control panel and door. All checks ok. Job complete.

Near Highway 290 E, Northeast Travis, TX 78621
Clif L.

Clif L.

Kitchenaid dishwasher KDTE104ESS1. Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No water leaks found at time of service.

Near Glen Rock Dr, The Hills, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for pts issues. Found pts switch pushed inside unit. Inspected switch and was not broken nor cracked. Reinstalled pts switch and is secure. Ran test cycle and all checks ok. Job complete.

Near Old Hwy 20, Manor, TX 78653
Connor M.

Connor M.

WRF736SDAM10 whirlpool refrigerator File number-7720530541 arrived on site to test unit for no ice. Found rc at 37 and fc at 0-4. Ice box compartment at 47f. Icebox fan running properly. Called techline and fiund there is ice build up in air duct for icemaker and can only be defrosted by turning unit off. Instruct customer on proper defrost process, as well as had them sign defrost waiver. No leaks detected.

Near Dinah Dr, Austin, TX 78748
Daniel  A.

Daniel A.

MVWX655DW0 Leaking water during rinse drain cycle. Ran diagnostic. No error codes. Ran auto test. Verified hot-cold fill. Verified drain operation. Leaked water fraim drain pipe. Verified insufficient drain capacity. No leaks from water inlet hoses. Washer normal operation when drain requirements met

Near Royal Ridge, San Antonio, TX 78239
Thomas L.

Thomas L.

Arrived on site for unit leaking water. Door and gasket are both bowed and will need to be replaced

Near Clover, Kingsland, TX 78639
Carlos G.

Carlos G.

Arrived on site and checked the unit for tearing clothes issue. Inspected unit and could not pinpoint exact cause. Removed and replaced drum assembly. Ran test cycle and all checks ok at this time. If problem persist, we may need to look at washer. Job complete.

Near Sojourner St, Austin, TX 78725
Clif L.

Clif L.

Kitchenaid refrigerator KFIS29PBMS00. Arrived on site to diagnose a refrigerator with a freezer door that will not open properly. Found defrost drain for the freezer evaporator is clogged causing water to leak from the drain and freeze in the bottom of the freezer preventing the door from opening. Cleared drain and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Bella Montagna Cir, Lakeway, TX 78734
Daniel  A.

Daniel A.

WRF757SDEM01 Compressor not running/coming on. Defective inverter not sending proper voltage to compressor. Replaced defective inverter. Verified unit operation. Verified fan motor operation. Normal operation after service

Near Cross Niemietz Cove, Cibolo, TX 78108
Arthur B.

Arthur B.

WDT720PADM2 (Dishwasher) - Arrived onsite for custimer complaint of dishwasher not washing dishes. Tested unit and found wash arms not moving. Found a faulty diverter motor. Removed sump and motor and installed new replacement. Reassembled and retested. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Mauldin Street, Georgetown, TX 78628
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Inspected unit and found to close to side counter top. Center unit and releveled. All checks ok. No water leaks present after service. Job complete.

Near Val Dr, Austin, TX 78723
Clif L.

Clif L.

Whirlpool oven WOS51EC0AS03. Arrived on site to diagnose an oven that had a latch error after self clean. Found latch unlocked error code saved in diagnostics. Found loose connection on latch motor that is causng intermittant operation of latch. Corrected wiring issue and tested unit. Found all is functioning properly at this time.

Near Venezia View, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for clothes tearing. Customer showed me examples of ladies blouses with small holes in them. Checked unit and found no sharp edges and found all portions of cycle working correctly. Visited with customer about cycles and selections. All water connections were dry.

Near Singleton Bend Rd, Marble Falls, TX 78654
Thomas L.

Thomas L.

Near Singleton Bend Rd, Marble Falls, TX 78654
Arthur B.

Arthur B.

WRF767SDEM01 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling on RC side. Removed deli tray and found RC evaporator covered in ice. Removed cover and used steamer to clear ice. Secured RC thermistor to correct placement. Reassembled. Set RC to 37F and FC to 0F. No other issues found at this time. All water connections were dry at time of service.

Near Blueberry Rd, Killeen, TX 76542
Thomas L.

Thomas L.

Chelle@adamsgallery.net. Arrived on site for no cool situation. Both compartments were at room temp. Fresh food evaporator leak has contaminated compressor. Replaced evaporator and compressor. All water connections were dry.

Near Greystone Ranch Rd, Burnet, TX 78611
Thomas L.

Thomas L.

Chelle@adamsgallery.net. Arrived on site for no cool situation. Both compartments were at room temp. Fresh food evaporator leak has contaminated compressor. Replaced evaporator and compressor. All water connections were dry.

Near Greystone Ranch Rd, Burnet, TX 78611
Thomas L.

Thomas L.

Chelle@adamsgallery.net. Arrived on site for no cool situation. Both compartments were at room temp. Fresh food evaporator leak has contaminated compressor. Replaced evaporator and compressor. All water connections were dry.

Near County Rd 330b, Bertram, TX 78605
Mike C.

Mike C.

Whirlpool Range WEG730H0DS0 Arrived to find unit giving a F5E0 error code for the cooling fan. Found motor bad on fan. Installed new fan and checked operation, checked good.

Near Shell Rd, Georgetown, TX 78628
Carlos G.

Carlos G.

Arrived on site and checked the unit for frost issues. Checked components and found the defrost system failed. Diagnosed the faulty component to be the timer. Part ($81.89) jobcode#RF200 ($199.99) for total of $281.88 plus tax. Thawed evaporator coils. Removed and replaced timer assembly. Ran test cycle and all checks ok. No water leaks present after service. Collected in full via CC. Job complete.

Near Steeple Run, New Braunfels, TX 78132
Thomas L.

Thomas L.

Chelle@adamsgallery.net. Arrived on site for no cool situation. Both compartments were at room temp. Fresh food evaporator leak has contaminated compressor. Replaced evaporator and compressor. All water connections were dry.

Near Hi Cir S, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Near Hi Cir S, Horseshoe Bay, TX 78657
Daniel  A.

Daniel A.

KRFC704FPS00 Not dispensing water. Contacted tech assist. Per tech assist install water pressu recreducer. Removed existing water line. Installed newcsupply line/pressure reducer. Verified nomwater leaks. Normal water dispenser operation at time of service

Near Arch Blf, San Antonio, TX 78216
Arthur B.

Arthur B.

WFE515S0EB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range with crack on RF element section. Found what looks like a crack is a surface scratch. Advised customer of finding and unit is safe to use. No other isues found.

Near Tracey Ann Ln, Killeen, TX 76543
Mike C.

Mike C.

Kitchen Aid Refrigerator KSC23C8EYY03 Arrived to install new user interface, HV control and fresh food thirmisters. Checked operation and unit checks good. Checked unit for any leaks and none were found. RF320 $100.00

Near Ranch Road 2338, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for water leaking onto floor. Found freezer drain line grommet was not opening and defrost water was draining into freezer floor and out the freezer door. Corrected grommet situation, all water connnections were dry.

Near Hi Stirrup, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Near Hi Stirrup, Horseshoe Bay, TX 78657
Mike C.

Mike C.

Whirlpool microwave WMH32519FS0 Arrived to find unit not always starting a cook cycle. Found door switches and interlocks bad. Installed new switches and interlocks, checked operation and unit checks good.

Near Hobby St, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no operation and leaking water. Inspected unit before operating and found nothing visually wrong. Ran unit through reclibration mode. All operations were normal. Started unit on normal cycle and observed normal operations and found no water leaks either.

Near River Rd, Marble Falls, TX 78654
Thomas L.

Thomas L.

Near River Rd, Marble Falls, TX 78654
Carlos G.

Carlos G.

Arrived on site and checked the unit for long dry times. Performed exhaust test using vent test kit. It showed house exhaust is completely clogged. Advised customer not to use the dryer until exhaust is cleaned out thoroughly. Job complete.

Near Barbara Dr, San Marcos, TX 78666
Connor M.

Connor M.

KRMF706ESS01 kitchenaid refrigerator Arrived on site to test unit for not making ice. Found freezer at 3f and fresh food section at 39f. Ice compartment fan running, evap fan running. Ice compartment at 57f. This happened when alot of visitors were over. Suspected frost in icemkaer air duct in back of cabinet. Will need to defrost unit. Customer leaving unit as is over the weekend due to company coming. Customer to call in once unit has been defrosted.

Near Lela Ln, Blanco, TX 78606
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced bottom plate and outer wrap. All checks ok. Job complete.

Near Interstate 35 Frontage Rd, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site for no heat condition. Found that the unit has a defective magnetron. Replaced and tested. Unit now he’s properly.

Near W State Highway 29, Bertram, TX 78605
Thomas L.

Thomas L.

Near TX-29, Bertram, TX 78605
Mike C.

Mike C.

Whirlpool Range WFG525S0HV0 Arrived to install new hinge receivers. Checked operation and unit checks good.

Near Cool Spring Way, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced microswitch. Ran test cycle and all checks OK. Job complete.

Near N Interstate 35, San Marcos, TX 78666
Daniel  A.

Daniel A.

WTW8040DW2 Excessive moise grinding during wash cycle. Suspension dropping down wash tub during large loads causing rotor to rub on ground. Replaced suspension rods/rotor. Ran calibration. No leaks detected at water connections. Ran wash cycle. Normal operation at time of service

Near I-10 Frontage Rd, Seguin, TX 78155
Daniel  A.

Daniel A.

Near Seguin, TX 78155
Carlos G.

Carlos G.

Arrived on site and checked the unit for clicking noise at end of spin cycle. Checked components and found a faulty cam, damper kit and shifter. Office to order parts for return visit and reschedule.

Near Sam Houston Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Inspected unit and found drain laying on the ground and on a gfi plug. Advised customer on proper installation. Unit outside. Job complete.

Near Colony Ct, Bastrop, TX 78602
Clif L.

Clif L.

Kitchenaid oven KOSE500ESS01. Arrived on site to diagnose an oven that wont set proper temps. Found unit was set to celcius and will not set past 177° for saftey. Set unit to Fahrenheit and advised homeowner on temperature selection options. No other repairs needed at this time.

Near Glen Rock Dr, The Hills, TX 78738
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found the fan blade rubbing on frame. Found the mounting screws for the fan motor were not properly tightened. Corrected and tested. Operation is now perfect.

Near Iveans Way, Austin, TX 78717
Thomas L.

Thomas L.

Near Iveans Way, Austin, TX 78717
Arthur B.

Arthur B.

WDF320PADB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit. Found wash arms not moving in test mode. Found ramkin on dishwasher floor not causing arms not to spin. Also found soap dispenser not releasing rinse aid. Removed obstruction. Wash arms now spin. Ordering dispenser to complete repair. R/S customer 11/13. All water connections were dry at time of service.

Near Sandyford Ct, Killeen, TX 76542
Clif L.

Clif L.

Kitchenaid oven KEBS207BSS01. Arrived on site to diagnose an oven that is not keeping proper temperatures. Tested both oven‘s and found no failure with lower oven and temperature is correct. Homeowner in for me she had already adjusted the lower oven temperature. Found upper oven temperature 40° too hot and calibration settings were maxed out. Set calibration settings for upper oven too the proper range and found all is working properly at this time.

Near Heard Loop, Austin, TX 78738
Jonathan  S.

Jonathan S.

Maytag washer model # MHW7100DW0. Door latch not locking.

Near Melbourne Dr, Round Rock, TX 78664
Carlos G.

Carlos G.

Arrived on site and checked the unit not advancing. Ran diagnostics and found a "long fill" error code. Ran manual test cycle and found cold water line clogged with build up. Cleaned out and ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Garlic Creek Dr, Buda, TX 78610
Connor M.

Connor M.

KRFF305ESS00 kitchenaid refrigerator Arrived on site to install slides for repair. Replaced and tested unit. Unit working properly, door shutting correctly. No leaks detected.

Near Lander Ln, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for Upper rack issues. Found upper rack falling due to broken tracks and wheels. Replace them and upper rack now operates properly. All water connections were dry.

Near Wolverine St, Austin, TX 78757
Thomas L.

Thomas L.

Near Wolverine St, Austin, TX 78757
Clif L.

Clif L.

Whirlpool dishwasher WDT970SAHZ0. Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found dishwasher fully operational but plug for dishwasher drain in disposal was not removed when disposal was installed. Remove the plug from disposal and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Shady Nest Court, Bee Cave, TX 78738
Connor M.

Connor M.

KCGS556ESS02 kitchenaid cooktop

Near Blue Ridge Dr, Dripping Springs, TX 78620
Daniel  A.

Daniel A.

KRFF305ESS00 Excessive sediment/debris from water dispenser after filling glass. Water filter replaced repeatedly. Installed water valve. Verified no leaks at connections. Purged reservoir. No debris noticed at time of service

Near Carson Crk, Canyon Lake, TX 78133
Daniel  A.

Daniel A.

Near Carson Crk, Canyon Lake, TX 78133
Arthur B.

Arthur B.

WGD72HEDW0 (Gas Dryer) - Arrived onsite for customer complaint of dryer sensor not working. Ran diagnostics and found error code F3E6 (Moisture Sensor Open). Removed front and found connector not connected to sensor. Connected sensor and reassembled. Tested unit. Sensor now works as intended. Charged labor DR580 $159.99 plus taxes. No gas leaks detected at time of service.

Near Private Rd 3442 S, Kempner, TX 76539
Arthur B.

Arthur B.

WFW72HEDW0 (Front Load Washer - Arrived onsite for customer complaint of front load washer not unlocking and keep draining. Removed top and found control faulty. P&L ate as follows; W11031829 (Control) $203.53, FL280 $169.99. Subtotal:$373.52 plus taxes. Removed defective control and installed new replacement. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Private Rd 3442 S, Kempner, TX 76539
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced door switch. Ran test cycle and all checks OK. Job complete.

Near Co Rd 165, Dale, TX 78616
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not stoppping. Removed back console cover and found timer motor not turning. Removed defective timer and installed new replacement. Reassembled. Tested unit. Unit’s timer works as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Gaylon Street, Copperas Cove, TX 76522
Jerry C.

Jerry C.

WTW7000DW0 Arrived to inspect unit showing DRN code. I entered service test mode and found F9E1, F0E5, F2E1 codes stored. I found debris within the drain pump and the impeller was damaged. I removed and replaced the pumps and tested. Operational test good, no leaks observed during service.

Near Capri Isle Ln, Austin, TX 78717
Arthur B.

Arthur B.

WED6400SW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element broke and cutoff faulty. P&L are as follows; W10169881 (Cutoff Kit) $63.62WP8573069 (Elementj $133.59,DR310 $159.99. Gave customer 10% off miltary discount on P&L. Removed element and cutoff and installed new replacements. Reassembled. Tested. Unit now heats as intended. Dryer vent and lint trap was clean at time of service

Near Bacon Ranch Rd, Killeen, TX 76542
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer not strating. Found start switch not secured to console. Removed back cover and secured knob to console. Reassembled. Dryer now starts as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Lansberry Ct, Killeen, TX 76549
Arthur B.

Arthur B.

GEW9250PW1 (Dryer) - Arrived onsite for customer complaint of dryer not stopping and control light faded. Found control stay on when selecting cycles. P&L are as follows; WP8546219 (Control) $216.11, WP8558755 (Membrane) $179.77 DR320 $179.99. Customer is wanting to decline repair due to cost. Collected SVC call fee of $108.24 today. Dryer vent and lint trap was clean of lint at time of service.

Near Pennington Ave, Killeen, TX 76549
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling and not stopping when door opened. Found door switch stuck closed. Used electrical lubricant to lubricate switch. Removed front door assembly and found screw stuck in drum felt. Removed screw and reassembled. Tested unit. Unit tumbles quietly and shuts off when door is opened. No other issues found. Dryer vent and lint trap was clean at time of service.

Near Sorrell Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WDT720PADW2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not spraying. Tested unit and found faulty sump and motor. Removed and replaced sump and motor assembly. Reassembled. Tested unit. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Table Rock Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MDBH949PAW3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting. Tested console and found when selected features,console will not respond. Found unit will need control and conosle to address issue. OF to obtain AUTHO before we can R/S. All water connections were sry at time of service.

Near County Rd 1225, Lampasas, TX 76550
Carlos G.

Carlos G.

Arrived on site and checked the unit for unbalanced load issue. Inspected unit and found inner basket perforated holes 100% clogged with calcium build up not allowing water to drain fast enough hence unit unbalanced problem. Customer to clean out inner basket. No water leaks present after service. Job complete.

Near TX-130, Austin, TX 78725
Arthur B.

Arthur B.

GX5SHDXTQ01 (French Door Refrigerator) - Arrived onsite to install door gaskets and water inlet valve to french door refrigerator fom prior visit’s diagnosis. Removed both RC door gasket and installed new replacements. Removed water valve amd installed new replacements. Reassembled. Doors seals well and water valve works as intended. All water connections were dry at time of service.

Near Co Rd 208, Briggs, TX 78608
Mike G.

Mike G.

Arrived on site for unit saying to open and Close door, checked unit and found that the door switches are bad replaced door switches and interlocks checked unit after repair and unit is heating unit checked fine at this time.... WMH31017FW0

Near Beaver Loop, Temple, TX 76502
Mike G.

Mike G.

Arrived on site for unit saying to open and Close door, checked unit and found that the door switches are bad replaced door switches and interlocks checked unit after repair and unit is heating unit checked fine at this time.... WMH31017FW0

Near Beaver Loop, Temple, TX 76502
Mike G.

Mike G.

Near Beaver Loop, Temple, TX 76502
Mike G.

Mike G.

Near Beaver Loop, Temple, TX 76502
Arthur B.

Arthur B.

WED4815EW1 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed front door and found coins lodged between cabinet and seal. Removed obstructions and reassembled. Tested unit. Unit now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Sun Dance Dr, Fort Hood, TX 76544
Arthur B.

Arthur B.

WRS325FDAM04 (SxS Refrigerator) - Arrived insite to install LED light bar to complete repair on SxS refrigerator. Removed RF/FC LED light bars. Installed new replacements. Loghts now work as intended. All water connections were dry at time of service.

Near Sun Dance Dr, Fort Hood, TX 76544
Arthur B.

Arthur B.

AMV2307PFW0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave door cracked on bottom portion. Found bottom outer frame cracked. Removed door and installed new replacement. Customer satisfied with replacement.

Near W North Ave, Lampasas, TX 76550
Arthur B.

Arthur B.

MVWX655DW0 (Top Load Washer) - Arrived onsite to install washplate to top load washer from prior visit’s diagnosis. Installed new washplate and bolt. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.

Near Carrie Ave, Killeen, TX 76541
Arthur B.

Arthur B.

GEW9200LW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe plate and checked thermal fuse. Found a blown thermal fuse. Removed and replaced fuse. Reassembled and tested. Dryer now starts and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Carrie Ave, Killeen, TX 76541
Thomas L.

Thomas L.

Arrived on site for no wash condition. Found that there was no power from the control to the main wash motor. Removed and replaced defective control. All operations are now normal. All water connections are dry.

Near North Mesa Drive, Georgetown, TX 78628
Thomas L.

Thomas L.

Near North Mesa Drive, Georgetown, TX 78628
Arthur B.

Arthur B.

GEW9200LW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe plate and checked thermal fuse. Found a blown thermal fuse. Removed and replaced fuse. Reassembled and tested. Dryer now starts and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Antelope Trail, Harker Heights, TX 76548
Jerry C.

Jerry C.

MVWX655DW0 Arrived to inspect unit not turning on and not draining. I entered service test mode and found F9E1 long drain code stored. I entered manual test mode and attempted the drain pump and it would not actuate and a relay could be heard from the control. I removed water from the unit and found the impeller on the drain pump locked. I removed the drain pump and found debris had damaged the impeller and wedged between it and the housing. I removed the pump WPW10581874 and replaced it. I tested and found a small leak at the drain tube connection, after adjusting, the leak stopped. I calibrated and tested the unit, operational test good, no leaks observed upon completion of service.

Near Garnet Ridge Dr, Leander, TX 78641
Thomas L.

Thomas L.

Rmoved and replaced failing gearcase, binding and leaking oul. Tested unit and all operations were correct and all water connections were dry.

Near Arrowhead Trail, Cedar Park, TX 78613
Thomas L.

Thomas L.

Near Arrowhead Trail, Cedar Park, TX 78613
Paul R.

Paul R.

Jenn-Air Refrigerator Model JFX2897DRM00 Arrived onsite for the refrigerator with a no ice condition. I found the icemaker with an E1 error and the ice box fan wasn’t running. I tested the ice box fan and ran the fill test and all passed. I replaced the icemaker and tested the unit. Unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Cedro Cove, Austin, TX 78731
Paul R.

Paul R.

Near Cedro Cove, Austin, TX 78731
Wesley P.

Wesley P.

Kitchen aid fridge control failure.

Near Winterberry Dr, Austin, TX 78750
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced door and badge. Heated up gasket to conform to cabinet. All checks ok. No water leaks present after service. Job complete.

Near Alum Creek Rd, Smithville, TX 78957
Arthur B.

Arthur B.

WMH76719CS4 (OTR Microwave) - Arrived onsite to install magnetron,capacitor and diode to OTR microwave. Unistalled and removed cabinet wrapper. Removed defective parts and installed new replacements. Reassembled. Reinstalled and tested. Unit heats as intended. No other issues found.

Near Blackberry Rd, Belton, TX 76513
Daniel  A.

Daniel A.

JMV8208CS2 Microwave not recognizing door closed. Per service pointer installed hinge bracket to prevent door from sagging to activate door switches. Verified normal operation after service

Near Redwoods Crest, San Antonio, TX 78232
Jonathan  S.

Jonathan S.

Whirlpool oven model #WFE515S0ES0. Not heating to correct temperatures.

Near N Emory Cove, Hutto, TX 78634
Arthur B.

Arthur B.

WTW8900BC0 (Front Load Washer) - Arrived on site to install outer tub to front load washer from prior tech’s diagnosis. Remove the outer tub and install new replacement. Console and removed LH hinge. Install new hinge. Reassembled. Tested unit. Unit feels agitates drains and spends as attended. All water connections were dry at time of service.

Near Rickey Dr, Temple, TX 76502
Carlos G.

Carlos G.

Arrived on site and checked the unit for long dry times. Ran twst cycle and used vent test. Shows very limited suction. Inspected house exhaust and found a piece of metal covering exhaust. Corrected issue and all checks ok now. Job compelte.

Near N Blanco St, Lockhart, TX 78644
Thomas L.

Thomas L.

Arrived on site for improper ice dispenser operation. Customer informed me that the unit delivers crushed ice when cubed ice is selected. I tested along with the customer the operation and it worked properly. All water connections were dry.

Near Sailmaster St, Lakeway, TX 78734
Thomas L.

Thomas L.

Near Sailmaster St, Lakeway, TX 78734
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issue. Ran test cycle and could not duplicate noise at this time. Confirmed temperatures ok. No water leaks present after service. Job complete.

Near FM 20, Cedar Creek, TX 78612
Diego G.

Diego G.

Arrived on site. Replaced light assemblies. All functions tested OK. No leaks present. Job complete

Near Thrasher Trail, New Braunfels, TX 78130
Mike C.

Mike C.

Whirlpool Range GW397LXUS06 Arrived to check unit for a gas leak at regulator. Used bubble leak detector on all connections at regulator and wall supply and found no leaks. Tightened all connections and found unit to check good. Collecting service fee of $99.99

Near Cool Spring Way, Georgetown, TX 78633
Arthur B.

Arthur B.

WRS586FLDM01 (SxS Refrigerator) - Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. When arrived, unit was already defrosted. Removed harness and control. Installed new replacements. Reassembled. Tested unit. Good frost pattern forming. No water connected to unit at time of service.

Near W Park Ave, Temple, TX 76501
Mike C.

Mike C.

Maytag Refrigerator MZD2766GEW Arrived to check unit for no ice production. Found 120 volts at the ice maker but it will not cycle. Installed new ice maker and checked operation, checked good. Checked unit for any leaks and none were found. Ice maker $123.59 - RF360 $169.99

Near Fountainwood Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of ice not crushing on french door refrigerator. Removed ice container and found chopper blades dull. Removed ice container and installed new replacement. Tested unit. Unit crushes ice well. All water connections were dry at time of service.

Near Rim Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MVWB855DC1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out. Ran diagnostics and found error codes;F0E5 (Off Balance),F7E9 (Locked Rotor). Tan test 052 and could hear slider clicking. Ordering rotor,stator,clutch and slider to complete repair. Customer will speak to Lowes regarding exchange. All water connections were dry at time of service.

Near Taffinder, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for icing and on top of the freezer drawer liner. Found the mall you and heater was in the off position. That condensation was dripping down into the freezer and freezing. Turn heater on cleaned up ice. Water connections were all dry.

Near Lakeside Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Near Lakeside Dr, Burnet, TX 78611
Arthur B.

Arthur B.

WRS325FDAM02 (SxS Refrigerator) - Arrived onsite to remove and replace auger motor from prior visit’s diagnosis. Removed auger motor and installed new replacement. Reassembled. Tested. Unit dispenses ice but noise still loud. Spoke with WPL Techline Joel SR#7720483165 and stated working as intended. No other issues found. Customer will speak to Lowes regarding issue. All water connections were dry at time of service.

Near Taffinder, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found motor had stopped midcycle. Found power to icemaker. Removed and replaced ice maker and all water connections were dry. Rithompson113@gmail.com

Near Oak Grove Pkwy, Kingsland, TX 78639
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found motor had stopped midcycle. Found power to icemaker. Removed and replaced ice maker and all water connections were dry. Rithompson113@gmail.com

Near Oak Grove Pkwy, Kingsland, TX 78639
Thomas L.

Thomas L.

Near Oak Grove Pkwy, Kingsland, TX 78639
Thomas L.

Thomas L.

lyndaredler@gmail.com Arrived on site for door that would not open. Found effective door latch and replaced. Tested operations, all we’re good and everything was dry

Near Timber Ridge Rd, Marble Falls, TX 78654
Thomas L.

Thomas L.

Near Timber Ridge Rd, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

Whirlpool dishwasher model# WDF320PADB2. No drying dishes.

Near Etna Way, Round Rock, TX 78665
Daniel  A.

Daniel A.

MDB8959SBS2 No response from touchpad/console. Defective touchpad. Contacted tech assist on issue. Replaced console. Corrected float switch position. Verified no leaks from inlet/drain hoses bran wash cycle nnormal operation after service

Near Big Bend Dr, Canyon Lake, TX 78133
Connor M.

Connor M.

NED4655EW0 Amana dryer

Near S 1st St, Austin, TX 78748
Connor M.

Connor M.

GI5FVAXVB00 maytag refrigerator Ice been doesnt match up. Will need ic ebin with blue buttons. Office to schedule directly.

Near Grand Cypress Dr, Austin, TX 78747
Arthur B.

Arthur B.

WGE555S0BS00 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range cooktop melted on LF element area and thermal crack. Found bubbling and thermal crack on LF element section of cooktop. Removed cooktop and replaced. Tested all elements. All works as intended.

Near Kingman Rd, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for improper heating times. The Mrs. customer and I set the unit for 350 degrees and it reached temp in 11 minutes which is normal. We discussed the fact that ovens now have hidden bake element which will be a little slower than the old units of the past.

Near Firestone Pl, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Near Pinehurst St, Meadowlakes, TX 78654
Jerry C.

Jerry C.

KCGS556ESS02 Arrived to inspect flame height issues. I found the burner caps not seated correctly and I advised the customer on correct seating of the burner caps. I tested the unit and advised the customer on operation. Operational test good, no gas leaks detected during service.

Near lavon bend, Austin, TX 78717
Clif L.

Clif L.

Jennair refrigerator JF42NXFXDE00. Arrived on site to diagnose a refrigerator with a no ice conditions. Found icemaker bail arm raise to off position when I arrived at home. Turn the ice maker on and found it ran full cycle and filled properly. No mechanical failures were found with system at this time. Advise customer on purpose of bail arm. No leaks were found at time of service.

Near Knights Chance Ln, Spicewood, TX 78669
Carlos G.

Carlos G.

Arrived on site and checked the unit for door issues. Inspected right freshfood door and found bottom hinge washer is missing causing door mullion not to latch on properly. Office to order parts for return visit and reschedule customer. Extra washers in case needed.

Near Moreno St, Austin, TX 78723
Thomas L.

Thomas L.

Arrived on site for noisy operation. Tested unit in all functions, Fill, agitation, drain, and span. All operations are normal at all water connections are dry.

Near Colonial St, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Near Colonial St, Meadowlakes, TX 78654
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked components and found high voltage nuetral wire not connected properly. Reconnected wiring and ran test cycle and all checks ok. No water leaks present after service. Labor jobcode DW355 ($149.99) plus tax for total of $162.36. Collected payment in full via CC. Job complete.

Near Mattie St, Austin, TX 78723
Arthur B.

Arthur B.

WTW4950XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning clothes out. Found customer using too much soap in loads. Advised customer on amount of soap and fabric softner to use. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.

Near Sherwood Forest Dr, Killeen, TX 76549
Daniel  A.

Daniel A.

WRV986FDEM01 Defective rail bearings on freezer right rail. Replaced left/right side feeezer rails. Verified normal door opening/clsure after service. No air leaks detected.

Near Sun Stone Pl, New Braunfels, TX 78130
Jerry C.

Jerry C.

KDFE204EBL1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sump assembly and then removed and replaced the control. I found the float intact and not requiring replacement. I tested the unit within service test mode and found all functions present and no errors generated during the test. I advised the customer on detergent use, recommending 25% of their current amount, the use of rinse agent and the importance of purging cold water from the hot supply prior to use. Operational test good, no leaks observed during service.

Near Tattler Dr, Cedar Park, TX 78613
Mike C.

Mike C.

Whirlpool dishwasher WDT710PAHZ1 Arrived to find upper rack stops not staying locked onto the tracks. Installed new stops and checked operation, checked good. No water leaks were found on unit.

Near Fairway Ridge Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Found house tubing restricted. Advised customer to have house venting cleaned. Dryer heats and tumbles as intended. Dryer vent and lint trap clean of lint at time of service.

Near Broken Bow, Fort Hood, TX 76544
Mike C.

Mike C.

Whirlpool microwave WMH32519FS0 Arrived to have customer explain that she is unable to program the surface light timer. Found the clock has to be set to display am/pm before the timer can be set. Charged clock setting to display am/pm and then set light timer. Unit checks good.

Near Hobby St, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed and replaced failed lid lock. Operations are now normal and all connections are dry.

Near Singleton Bend, Marble Falls, TX 78654
Thomas L.

Thomas L.

Near Singleton Bend, Marble Falls, TX 78654
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not cleaning properly. Found customer is using non HE soap and over using soap. Advised customer to change soap to HE brand. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.

Near Henry Dr, Killeen, TX 76543
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not cleaning properly. Found customer is using non HE soap and over using soap. Advised customer to change soap to HE brand. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.

Near Henry Dr, Killeen, TX 76543
Connor M.

Connor M.

KUIS18NNZB0 kitchenaid ice machine Arrived on site to test unit for no ice production. Found recirc tube not connected to spreader assy. Corrected issue and tested unit. Unit working properly. No leaks detected.

Near Oak Grove Rd, Buda, TX 78610
Arthur B.

Arthur B.

MVWX600DW1 (Top Load Washer) - Arrived onsite to install inner was basket from prior service company diagnosis. Removed inner wash basket and installed customer’s delivered replacement. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at tome of service.

Near Alamo Ave, Killeen, TX 76541
Jerry C.

Jerry C.

WFE530C0ES0 Arrived to inspect damage to glass. I found a mark in the glass of the door that could not be removed. I removed and replaced the original front glass WPW10330077 and tested. Operational test good.

Near River Run, Leander, TX 78641
Mike C.

Mike C.

Whirlpool washer WTW8800YW0 Arrived to install new outer tub, suspension and bleach dispenser. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Jerry C.

Jerry C.

WOS92EC0AS03 Arrived to instal parts. I found the customer was unaware of the two different Preheat settings and I elected to test in Standard Preheat mode, which is advised with conventional baking. The unit preheated to 390 and claimed 350 Preheat. Temperature declined to 323 and then wandered for several minutes. I removed and replaced the control and sensor and tested. I advised the customer on the different preheating modes and also advised them to allow longer preheat times for certain baked goods. The customer will contact us if there are further issues.

Near Germander Road, Leander, TX 78641
Arthur B.

Arthur B.

MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Removed washplate. Found agitator stripped. Ordering new bolt and washplate to complete repair. R/S customer for 11/7. All water connections were dry at time of service.

Near Carrie Ave, Killeen, TX 76541
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit. Found extensive build up. Advised customer of the finding and wjat is causing long dry times. Customer will have ducts cleaned. Cleaned dryer tube. Dryer tube and lint trap was clean of lint at time of service.

Near Mason Dr, Killeen, TX 76549
Arthur B.

Arthur B.

Arrived onsite for customer complaint of SxS refrigerator lights not working. Found filter indicator light wont reset. Removed ADC board and installed new replacement. Found light come on but LED are burnt out on both RC/FC sections. Found FC LED light that was received was defective. Reordering. R/S customer for Tues 11/7. All water connections were dry at time of service.

Near Bowles Dr, Killeen, TX 76549
Scott  M.

Scott M.

Whirlpool dryer ,

Near Elk Park Trail, Austin, TX 78759
Connor M.

Connor M.

MER8700DS1 maytag range Arrived on site to test unit for failure. Found failed control. Replaced and tested unit. Unit working properly.

Near Oakland Dr, Blanco, TX 78606
Clif L.

Clif L.

Kitchenaid oven KEBK206SSS04. Arrived on site to replace bracket for oven door. Replaced bracket and tested unit. Found all is functioning properly at this time.

Near Iowa St, Austin, TX 78734
Jerry C.

Jerry C.

WRS325FDAM04 Arrived to inspect noise. The issue had remedied itself prior to my arrival. After discussing the issue with the customer, it appears there may have been an icing issue and the unit defrosted. I found water within the drip pan and it was evaporating as it should. I advised the customer of my findings and they will contact us if the issue continues. Operational test good, no leaks observed during service.

Near W Riviera Dr, Cedar Park, TX 78613
Mike G.

Mike G.

MHW5500FC1, Arrived on site for unit not spining checked unit and Found no error codes and ran test on unit and found that unit will fill wash drain and spin and door is locking and unlocking checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Archstone Loop, Belton, TX 76513

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