Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIS15NNZB0 Arrived onsite for the ice machine making too much ice. Ran diagnostics and found that the ice bin thermistor was bad . Replaced with new and ice machine tested good. Complete

Near Legacy Hills, New Braunfels, TX 78132
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived onsite for the refrigerator lights flickering o and off. Upon inspection found that the lights and control box are flickering on and off. And the UI control lights is dim. Replaced UI control , evaporator fan motor, start device. Issue was not resolved. Ohm out compressor and it checked out fine. Need to replace control box . Ordering parts schedule customer If control box does not resolve issue will need to contact tech line. ; ordrng 1 W11203924 (contrl-box) and 2 W11384469 (SWITCH )s"

Near Rockwall Pkwy, New Braunfels, TX 78132
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived to inspect unit with fan noise and shutting off. Found wire rubbing mag fan, cleared and tested good"

Near Piney Creek Ln, Cedar Park, TX 78613
Jacob S.

Jacob S.

DRYER MAYTAG MEDC465HW0 "Arrived onsite for unit not drying properly. Tested unit. Unit was working as designed. Look at dryer hose, and found lint was clogged up in the wall side. Instructed customer of getting lint removed. No issues at this time. Job complete"

Near Colonel Winn Loop, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP536HL00 Arrived on site to replace buttons. Replaced buttons and unit still not working. Will order new user interface W11356247 and new control board W11356259 office to reschedule will need 2 hours to test with tech support. ; ordrng 1 2HOURS (2 HOURS ) and 1 W11356247 (USER INERFACE) and 1 W11356259 (CONTROL BOARD )

Near Cibilo St, Lockhart, TX 78644
Jacob S.

Jacob S.

DRYER WHIRLPOOL PSEUDO

Near TX-123, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR KENMORE 795.74113.710 "Arrived on site for customer wanting me to remove doors so she could move unit into laundry room, unit tested good after repair, no water hooked up.

Near La Ventana Pkwy, Driftwood, TX 78619
Al R.

Al R.

DISHWASHER BOSCH SHP865WF5N/11 "Arrived to inspect dishwasher not starting.Confirmed the complaint and noticed the door latch wasn’t engaged, which was not allowing the unit to start a wash cycle.Ordering research for Latch to complete the repair.Office to reschedule with customer once the part is ordered.Needs more work.; ordrng 1 RESEARCH (DOOR LATCH)"

Near Windcliff Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KOCE500ESS09 Arrived on site for oven combo unit having outer door broken. Inspected unit and found outer microwave door broken. Removed outer door and cleaned all broken glass up. Installed mounting screws back in location and place table over screws. Place door hand on cardboard in oven with mounting screws in handle. ; ordrng 1 W10775493/STAINLESS (OUTERDOOR/ MICROWAVE )

Near Napoli Shore Dr, , TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a washer that is giving error codes. Found several communication errors saved in unit. Control and consul will need to be replaced to complete repairs. Office will need to set a return appointment for two technicians due to space issue with stacked units.; ordrng 1 2TECHSNEEDED (2 TECHS NEEDED) and 1 W11322879 (CONTROL)

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived onsite to replace part order by previous tech. Replaced door panel to unit. Tested unit. Unit test good.

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for u it shutting itself off. Diagnosed faulty controls causing unit to power off,replaced ui and main control"

Near S IH 35 Frontage Rd, Austin, TX 78744
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on job for complaints of too warm. Removed back panel and took pictures of evaporator. Evaporator only has small amount of frost in top corner. Ordered sealed system repair. Refrigerator is clams not welded. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)

Near Lakeview Dr, Canyon Lake, TX 78133
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4950HW0 Arrived onsite for unit not drying properly. Tested unit. Found that the air duct is clogged. Let office know to get clean air duct through the wall as well. No issues at this time. Job complete

Near W Longspur Blvd, Austin, TX 78753
Clif L.

Clif L.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with the damaged panel. Found control panel dented. Installed new panel and noticed dent on bottom right side. New panel is damaged as well and will need to be re-ordered complete repair. Was not able to contact builder today to set return date. Office will need to set a return date.; ordrng 1 W11097777 (panl-cntrl)

Near Lungo St, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER AMANA NTW4630YQ0 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found damaged suspension and several portions of the outer tub cracked. Due to extent of damage in unit homeowner is going to replace the washer.

Near Leroy Cir, Killeen, TX 76542
Scott  M.

Scott M.

DRYER MAYTAG MEDB835DW4 "Arrived on site for a properly drying unit . Tested out let for voltage , heater ,thermistor , thermostats , all checked normal . Did get inconsistiant reading from collar on thermostat. Replaced part . Tested unit all checked normal . Ran tempmcheckes and found air flow restriction . Recommended to customer to have vent cleaned . No lint build up at time of service . Job complete ."

Near Bradley Ln, Round Rock, TX 78664
David  Z.

David Z.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site to follow up on customer concerns that cycle is stopping. Customer is using the Accudry setting and that it stops just short of energy preferred. Called tech line and verified this is normal operation, accudry does not run past the energy setting, and may not trigger the buzzer. Tested other settings and timer is both advancing and buzzing. Customer had a small load for the unit size and it’s also not accurately tripping the sensor bar. Advised customer they should use the timed dry setting if using small loads. Tech line case, SR7727331592. All is working as designed, and customer has been advised on proper operation and how the settings behave. They are not satisfied with the product and its behaviors. No repairs to be made at this time. Call complete."

Near Lisa Dr, Austin, TX 78733
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site and inspected refrigerator and found residual ice buildup in freezer, this is likely the cause for the temperature concern. Reset thermistor location and Ice has been defrosted in the meantime and temperatures have returned to normal. No water leaks from connections at time of service, job complete"

Near Terravista Dr, Austin, TX 78735
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found heating element harness to control board is not attached securely, after correcting dryer is now heating normally. Also found low airflow through lint screen and recommended that vent from the wall connection to the exterior of the home be cleaned by a service. No lint found in dryer cabinet at time of service, job complete"

Near Allende Bend, Austin, TX 78748
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker assembly cycling constantly and not calling for water. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Tanglewood Dr, Harker Heights, TX 76548
Kevin B.

Kevin B.

RANGE KITCHENAID KFEG500ESS2 "Arrived on site and replaced temperature sensor, and 40 V outlet is installed on the outside of the wall and does not allow range to move all the way backward, took one picture."

Near Stone Ledge Cir, Austin, TX 78736
Jonathan M.

Jonathan M.

RANGE FRIGIDAIRE FFEF3054TD

Near Lcr 131, , TX 76673
Tyler B.

Tyler B.

MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived to inspect unit with no power, found proper voltage, replaced control and still was dead. Replaced switched and latches and still o power, unit will need filter board to complete ; ordrng 1 5304509452 (FILTER PCB)"

Near Balcones Woods Dr, Austin, TX 78759
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for customer complaint of unit not heating properly, found thermistor faulty, I replaced thermistor, unit tested good."

Near La Ventana Pkwy, Driftwood, TX 78619
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived onsite for the refrigerator ice maker not making ice. Called tech line and we went through all the steps and determined that the ice maker fill tube is frozen inside the door . Tech line stated to replace the door and the evaporator fan motor do to the fact that the fan is making a noise but providing good air flow to ice maker. Ordering the left side door and freezer evaporator fan. Office to reschedule. Sr# 7727343315 ; ordrng 1 LW11026428 (dor-fip) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)

Near Prickly Pear Pass, Buda, TX 78610
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range that will not bake. Tested unit and found bake ignitor wiring had become disconnected preventing power from reaching igniter. Rewired unit properly and tested unit. Found all is functioning properly at this time.

Near Kenney Fort Crossing, Round Rock, TX 78665
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7000DW1 Arrived on for dryer not operating normal . Found water in drum . Ran vent test and found exterior exhaust completly clogged . Recomend to have vent hoses cleaned . No other issues found with dryer . Some lint found and cleaned out . Job complete .

Near Watson Way, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested valves and ice maker. Found ice maker has e2 error. Customer has video of water pouring out of ice maker housing. Unit will need new valve and ice maker to repair. Water is shut off to unit. ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)

Near County Rd 311, Jarrell, TX 76537
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and installed new valve. Tested operation and found water now flowing but when calling for water at dispenser the ice maker fills with water. Called tech line and spoke to Ed #7726805212. Unit harness has failed diode and will need to be replaced to complete repair. ; ordrng 1 W11190822 (harns-wire)

Near County Rd 311, Jarrell, TX 76537
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested valves and ice maker. Found ice maker has e2 error. Customer has video of water pouring out of ice maker housing. Unit will need new valve and ice maker to repair. Water is shut off to unit. ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)

Near County Rd 311, Jarrell, TX 76537
Robert J.

Robert J.

WASHER MAYTAG MHW3505FW0 Arrived on job to replace switch and hose. After replacement test operation. No leaks detected at time of service.

Near Nuthatch Dr, Buda, TX 78610
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE LGHD2369TF3 "Arrived on site for refrigerator crisper drawer not able to open. Inspected unit and found roller broken on crisper cover. Tested all other operations and all tested good, no water leaks detected. Will need authorization to complete repair. Office to schedule appointment when repair has been approved ; ordrng 1 5304508761 (CRISPER SHELF ) and 1 AUTHNEEDED (OFFICE TO SCHEDULE APPOINTMENT )"

Near Burnet, TX 78611
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived onsite for a refrigerator with the freezer not freezing. Ms stated the FC was working fine and the complaint is no ice and it’s freezing stuff in the RC. I found multiple items in the deli drawer frozen. I checked temps and the FC was at 3 degrees and dropping and the RC was at 31 degrees with the dampener open and the temp still dropping. I found the RC thermistor reading 4909 ohms at 31 degrees which is way out of range causing the freezing issue in the RC. I ran test 36 for the ice box van and found neither the ice box fan or the evaporator fan coming on. When starting to test voltage at the P8 connector of the main control, the fans started running. I found the dampener closing properly and not leaking cold air. I checked the icemaker and found it not going into a manual harvest because there was no voltage to it. I found no voltage out of P3-3 at the main control because the relay wasn’t closing. I replaced the main control again. The i

Near Calima Cove, Round Rock, TX 78681
Jonathan M.

Jonathan M.

DRYER BOSCH WTG86401UC/01 "Arrived on site for a dryer that is shutting off after 4 minutes through a dry cycle. Inspected unit and work area. Tested unit in service diagnostics and found unit operating as designed. I was unable to get the unit into fault codes so I called Bosch tech line and spoke to Scott. He had me run various tests on the unit including a drain at the condensation pump. Unit began to drain but found the unit draining onto the door behind the unit into a crack. See photo. He asked us to run several dry cycle with wet towels to see if we could replicate the issue. We tried both Towels setting as well as timed dry. After 10 minutes in both, we were unable to replicate the problem. Scott advised me to make sure the customer keeps her door open with this unit because without cool airflow, the unit overheats and turns off. Customer asked me about an issue with her drawer between both dry and washer. I tried to raise the feet. The feet were missingWe removed the unit and

Near W Shell Ave, Temple, TX 76501
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to replace drain hoses. Replaced drain hoses test unit and unit test good.

Near N Lamar Blvd, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for no light complaint. Tested switches,found defective led module on right side of liner. Removed defective led module installed a new led module tested light operation all leds working as designed."

Near Robert Browning St, Austin, TX 78723
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of not drying. Ran diagnostics and found sensor not working correctly. Replaced sensor and re test. No leaks detected at time of service.

Near Canyon Edge, Canyon Lake, TX 78133
James C.

James C.

REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on site and installed new housing. Tested operation and found water flowing properly now. I found that the valve at the wall could not be turned off and instructed customer of issue with valve and recommended having plumber repair or replace the valve at the wall. Unit tests good. Job complete

Near Landmark Inn Ct, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to install previously ordered part.Customer was having kitchen remodeling done, so the ice bin was left until work was done.I instructed the customer on how to replace.Job complete"

Near Carnousty Cove, Round Rock, TX 78664
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven with foil melted to the bottom panel. Upon further inspection, I found the top oven with foil melted to the bottom panel and some of the porcelain beginning to chip away. I advised the customer that there is nothing that can be done about the foil or the porcelain chipping. Customer advised that they should be able to put foil on the bottom of the unit like the old ovens. I pulled up the owners manual page 9 and showed them where it explains to not put foil on the bottom panel. I contacted Techline and spoke to Rich and advised of my findings. Rich contacted me on my phone and sent me a disclaimer that I read to and had the customer sign and then video chatted so that Rich could get good photos of the damage. While taking the videos, Rich, whom I had on speaker phone, advised me and the customer that there is nothing that can be done to repair this unit. Rich suggested to heat the unit and use water to get the area wet a

Near Sonny Dr, Leander, TX 78641
James C.

James C.

DISHWASHER BOSCH SHXM78W56N/01 Arrived on site and inspected unit. Found rubber insulation that connects for to toe kick has torn.. ; ordrng 1 00746519 (INSULATION )

Near Buena Vista Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Arrived on site for water leaking. Found water leaking from water line connection at fill tube side. Removed connector found indentation marks on line,called tech support due to length cut off damaged line and replaced connector,Ran icemaker through a cycle no water leaking Sr#7727342929"

Near Gaines Ct, Austin, TX 78735
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 degrees & RC=41 degrees. Placed unit in diagnostics and tested all components and all are operating as designed. Customer advised that the unit was not cooling so they unplugged the unit then plugged it back in and it has been cooling since, but wanted it checked out anyway. Found no frost/ice build up and good frost patterns on the evaps. No repairs needed, no water leaks observed during service, job completed. Customer provided POP on unit."

Near Millbrook Loop, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF760SADW1 Arrived on site for dishwasher not cleaning properly. Tested and inspected unit and found failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Pony Express Dr, Smithville, TX 78957
Paul R.

Paul R.

COOKTOP WHIRLPOOL KECC604BBL00 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the cooktop and reinstalled it in the cabinet with foam tape. I tested all the burners and they are working as designed. Call complete.

Near Abbey Rd, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site for no leds. Found all freezer and one fresh food led not operational,diagnosed faulty led installed a new led module tested light operation unit working as designed. ; used 1 W10908166 (LED USED FROM JOB 250525) from stock"

Near Aspen Highlands Dr, Austin, TX 78746
James C.

James C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected drier vent. Found to be properly connected and no damage to hose. Unit tests good. Job complete

Near Williams Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced console and tested unit. Extra rinse light came on and unit is working as designed. Call complete.

Near Hank Dr, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator with frost build up in the rear of the FC compartment and PO being displayed. I found when running service test 3 step 1 the FC fan would not run and when step 4 was run the controls would reset and cause a PO to be displayed. I found when in regular mode when the unit would switch to the FC to cool the unit would reset and show a PO. I found a strong electrical smell coming from the power supply control and when testing voltage I found a significant voltage drop out of the main control to the FC. I explained to the customer that the power supply and the FC fan needed to be replaced and that possibly the main control could need to be replaced but we wouldn’t know until the other two were replaced and we could test the unit..; ordrng 1 WPW10624574 (CNTRL-ELEC-POWER SUPPLY)"

Near Lakeshore Cir, Lago Vista, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found food in freezer not frozen solid and evaporator fan motor hitting sheet of ice on top of evaporator. Found freezer temp at 17 degrees and fresh food at 35. Also found filter head cracked causing leak when calling for water. Unit will need new filter head to repair water leak. Inspected unit for air leaks and found none and no evidence of air leak. Customer stated the condenser was cleaned after the vibrating sound started. Instructed customer that the evaporator may have frozen up due to air flow issue with condenser. Recommended the unit will need to be turned off and doors opened for 24 hours to thaw ice build up. ; ordrng 1 W11194438 (housing)

Near River Chase Blvd, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the dampener control and tested it. The unit is quiet and is working as designed. Call complete.

Near Galena Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for refrigerator not making ice. Inspected unit and found ice maker dry. Inspected both evaporators. Performed diagnostics mode and tested fill cycle and found no water getting to ice maker. Checked fill line and found frozen. Thawed line and tested fill cycle. Found operating. Measured heater resistance and found within range. Measured voltage to heater and found 120 volts to heater. All tested good, no water leaks detected."

Near E Johnson St, Burnet, TX 78611
James C.

James C.

REFRIGERATOR GE PFSS6PKXESS Arrived on site and tested operation. Found ice build up around reservoir and covering bottom of fresh food section. Also found ice on right side of air tower. Removed ice and accessed reservoir. Found reservoir has frozen and cracked. Water is spraying from reservoir when unit calling for water which is causing ice build up in fresh food section. Unit will need new reservoir assembly to repair.. ; ordrng 1 WR17X12739 (asm-cover water tank)

Near Village Commons Blvd, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC center door mullion. The doors are closing as designed. Call complete.

Near Heppner Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for customer complaint of filter popping out as soon as putting it in, found broken filter housing, I replaced housing, unit tested good."

Near Fontaine Ave, Austin, TX 78734
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC310S0ES3 "Arrived on site ,replaced control . Tested range ,unit is now heating properly . Job complete ."

Near E Parmer Ln, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice issue. Removed bin found large ice block from water leaking,found broken teeth on coupling to dispenser,icemaker tray slightly warped. Ran harvest cycle found weak water flow to icemaker only filling 4 slots,tested water dispenser good water flow. Diagnosed unit will need chute assembly due to broken housing,coupling,icemaker and water valve.; ordrng 1 WP2220458 ( COUPLING) and 1 WPW10293211 (CHUTE)"

Near Reicher Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no water or ice. Tested dispenser no water or ice being made,diagnosed a faulty valve. Installed a new valve tested water dispenser unit working as designed"

Near E Riverside Dr, Austin, TX 78741
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KSSC48QMS03 Arrived onsite for the ice maker leaking. Upon inspection found that there was a piece of ice cube that was stuck on the fingers of the ice maker which caused a clog in the water chute . Which caused the leak. Removed the clog and ice maker tested fine.

Near Spring Ln, Austin, TX 78703
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW5 Arrived onsite for the washer leaking. During testing found that the hot water and cold water hoses were reversed. Put hoses on the correct valve and also found that the drain hose clamp was not installed correctly causing the leak. Reinstalled drain pump clamp in the correct place and washer tested fine and leak is gone. Complete

Near Thelonious Dr, Austin, TX 78745
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found scratches on floor and ice buildup on fresh food evaporator. Performed diagnostics mode and tested thermistor and sensor. Found TSP W11333076. Found software at 600 (test 128) and according to SP it needs to be at 700. Had customer sign waiver for moving appliance. Powered unit off and gained access to fresh food evaporator. Removed ice buildup with steamer. Replaced evaporator cover and control. Performed diagnostics mode and checked software version and found at 700. Checked dispenser operation and set to correct temperature. All tested good, no water leaks detected. Spoke with customer on repair."

Near Hidden Hills Ln, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit warm in both compartments...FC=69/RC=68. No fans were on; compressor was off and the main control would not go into diagnostics. I removed and replaced the main control and immediately, the unit came on. I could hear the fans gong and then the compressor kicked on. Unit began to cool. I advised the customer to give the unit 24/48 to produce ice and 24 hours to cool completely. No water leaks observed during service, job completed."

Near Earl Keen St, Leander, TX 78641
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher that had murky water at the bottom. Inspected unit and work area. Customer advised the unit had not been used in some time and her dishes that were left in it were molded over. Unit had water at the bottom of dishwasher. Placed unit in a drain and heard a buzzing but did not get any water flow through the drain hose. Tested drain pump for continuity and found it open. Replaced drain pump and tested unit. Unit is working as designed. Call complete.

Near Glenview Cir, Woodway, TX 76712
Paul R.

Paul R.

WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for a washer not spinning or agitating. The customer stated no error codes have appeared. I ran the lid switch test and found the lid switch working as designed but the basket didn’t spin clockwise, only the wash plate spun. I tried to run the spin test and nothing would respond. I found the basket hard to turn because the brake stays on. I ran the retractor/torque motor test and could hear it running but not taking the brake off. I called techline and spoke with Mark SR# 7727330608. I gave Mark my findings and it was determined there is an issue with the torque motor because it retracts when put in the service test but as soon as the start button is release it puts the brake back on and will not stay in the unlocked position. Ordering the torque motor and other parts JIC. Ordering W10883783 GEARCASE, W11187717 ACTUATOR, W10883809 BRACKET, & W11189137 CNTRL-ELEC. RS for Fri 3/13.; ordrng 1 W10883783 (GEARCASE) and 1 W10883809 (BRACKET) and 1

Near Cypress Creek Road, Cedar Park, TX 78613
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived to install previously ordered part.Removed and replaced the console.Left customer the 800 number for husband to call when he gets home to set up unit.Job complete

Near Gato Ln, Round Rock, TX 78665
Richard P.

Richard P.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite for the dryer not heating. During testing found that there is good voltage. Open up dryer and found that the heating element was laying on the bottom of dryer on not installed properly. Replaced element and cutoff. Put dryer back together and dryer tested good. Complete

Near Edge Creek Dr, Austin, TX 78744
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WET4024HW0 Arrived onsite to install previously diagnosed parts. Replaced door switch and tested unit. Unit is working as designed. Call complete.

Near Steve Ave, Killeen, TX 76543
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site for microwave snapping and cracking . Found mag had failed . Ordering mag to complete repair . Please call to set return .; ordrng 1 W10754299 (magnetron) and 1 W10892389 (CONTROL)

Near Blackman Tr, Hutto, TX 78634
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for interior lights flashing when door is open . Also unit venting system would come on when no one was cooking . Found relay on control sticking . Replaced control and sensor . Unit is now checking out normal as well as heating to spec. Job complete

Near Agostino Dr, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR KENMORE 795.7205311 "arrived on site to inspect refrigerator error codes. Upon further inspection, I found IF error code. I removed the FC Evap cover and found ice blocking the ice maker fan operations. Cleared the ice and e fan began to operate and the error code went away. Also found a large amount of ice around the Evap cover gaskets allowing warmer air inside the evaporator compartment. Went to test ice maker and found it turned off. Turned it back on and it began to harvest. I am ordering the FC evaporator cover and scheduled return No water leaks observed during service. ; ordrng 1 AEB72913929 (EVAPORATOR COVER )"

Near Hoot Owl Ln N, Leander, TX 78641
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site and found center burner right hand side orifice is clogged, after cleaning orifice burner height is now correct. Job complete"

Near Big Brown Dr, Dripping Springs, TX 78620
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW0 Arrived onsite for unit not draining water. No issues at this time. Job complete

Near Milford Way, Austin, TX 78745
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher dispenser not working. Tested and inspected unit and found failed dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Pecos St, Cedar Creek, TX 78612
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for dryer that is making a squealing noise. Inspected unit and work area. Found unit hard to turn by hand. Removed front panel and tested various parts. Found one roller stuck and belt worn. Replaced belt, roller, and idler pulley and tested unit. Unit is working as designed. Call complete."

Near Cherry Hill Square, Waco, TX 76708
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE515S0ES2 Arrived on site to test unit for light not working. Test socket and found socket not getting any power from board. Replaced board test unit and light still not working. Socket getting power but not coming on. Light bulb is good not burner out. Replaced light socket test unit and unit test good job complete.

Near Middle Fiskville Rd, Austin, TX 78751
David  Z.

David Z.

COOKTOP KITCHENAID KGCT366GBT0 "Arrived on site to diagnose a range that was not igniting. On arrival customer informed me that the unit sounded like it was always clicking. When breaker turned on unit seemed to work fine, except back left burner. Back left burner did not ignite when switched to ignite.

Near Standing Rock Dr, Austin, TX 78730
James C.

James C.

OVEN KITCHENAID KODE300ESS02 Arrived on site and called tech line. Spoke to Scott #7727343184 and he recommended installing washer kit and new nut to correct issue. ; ordrng 1 W10794042 (nut) and 1 W10850808 (washer)

Near Cypress Springs Way, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found water turned off at wall. Turned on water and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Antioch Ave, Pflugerville, TX 78660
Al R.

Al R.

RANGE AMANA AER6303MFS2 Arrived to inspect oven error code. Verified the F1E0 failed board code.Removed the old board and noticed the possible failure

Near Mohican Trail, Harker Heights, TX 76548
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW2 Arrived on job for complaints of powering off. Found control off unplugged washer and re plugged power came back on and it drained. Replaced control and ran calibration. No leaks detected at time of service.

Near Old Nacogdoches Rd, New Braunfels, TX 78132
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived onsite for the refrigerator fresh food freezing food. Ran diagnostics and found that UI is not working properly. Replaced UI and advised customer to to clean refrigerator out due to the fact that they had way too much stuff inside of the refrigerator and freezer. Complete

Near Sunny Slope Dr, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "arrived on site to install previously diagnosed and ordered parts. Due to the evaporator cover rusting, I removed and replaced the cover & gaskets and tested. Unit is cooling and operating as designed. No water leaks observed during service. Job completed"

Near Los Robles Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

RANGE FRIGIDAIRE LFEF3054TFG Arrived on site for range having long preheat times on bake mode. Tested voltage to unit and found correct voltage. Disassembled back and found orange wire going to broil grounded to back panel. Repaired wire and corrected. Measured temperature sensor at room and found at 1070 ohms. Measured heating element and found at 16 ohms. Tested voltage at control and found no voltage to element or amps. Will need to replace control.; ordrng 1 316419146 (OVERLAY CONTROL) and 1 5304508924 (CONTROL)

Near Navajo Dr, Burnet, TX 78611
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site and inspected dishwasher and found incoming Power is correct at terminal block, inspected control board

Near Covent Dr, Kyle, TX 78640
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect leaking washer.Confirmed the complaint and found the leak was coming from the drain pump.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete Called office and spoke with CW.Unit still under manufacturer warranty.Job complete

Near 37th St, Fort Hood, TX 76544
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL GMC275PDB07 "Arrived on site for customer complaint of microwave tripping breaker and making loud noise, found faulty magnetron. I replaced mag, cap, and diode. Found broken door switch as well, ordering door switch. ; ordrng 3 4375346 (switch,cavity)s"

Near Explorer, Lakeway, TX 78734
Clif L.

Clif L.

COOKTOP WHIRLPOOL WEE750H0HV1 Arrived on site to diagnose a range that will not keep Wi-Fi connection to home. Found Wi-Fi connector on board not fully inserted and vibration from opening and closing the door causing it to disconnect. Reset connector to proper position and tested unit. Found all is functioning properly at this time.

Near Hector Dr, Killeen, TX 76549
Richard P.

Richard P.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived onsite for the freezer leaking. Upon inspection found that the drain hose was disconnected. Reconnected drain hose and issue has been resolved. Complete

Near Stageline Dr, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site inspected washer and found cold water valve is blocked by debris again. Took another picture. Explained to apartment maintenance again that this is coming from the building water supply and has nothing to do with the washing machine. Documented call with tech line if apartment complex calls again refer them back to whirlpool. 7727344211"

Near Spyglass Dr, Austin, TX 78746
James C.

James C.

DISHWASHER GE GDF620HMJ2ES Arrived on site and tested operation. Found loud vibration from drain pump. Inspected pump and found tooth pick in pump. Removed and tested operation. Unit tests good. Job complete

Near Vortac Ln, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to diagnose water not dispensing issue, and water buildup in RC. Performed diagnosis. Found ice buildup behind Evap cover in RC, and service pointer W11329116C applies. Ordering W10889360 Evap cover, and w11333076 control per service pointer, with s-code s27311. Advised customer to defrost unit 48 hours In advance and line area with towels..; ordrng 1 W10873098 (valve) and 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL)"

Near Laurel Ledge Ln, Austin, TX 78731
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL KMHS120ESS5 "Arrived to inspect unit with door switch error, replaced switches and tested good

Near Beverly Skyline, Austin, TX 78731
James C.

James C.

RANGE KITCHENAID KDRS463VSS04 Arrived on site and tested operation. Found right rear burner has flame chasing itself and igniter constantly sparking when set to low. Inspected orifice and found to be clean. Removed console and adjusted valve to allow proper gas flow while on low. Reassembled and tested operation. Unit tests good. Job complete

Near Canyon View Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site inspected washer and found cold water valve is blocked by debris again. Took another picture. Explained to apartment maintenance again that this is coming from the building water supply and has nothing to do with the washing machine. Documented call with tech line if apartment complex calls again refer them back to whirlpool. 7727344211"

Near Spyglass Dr, Austin, TX 78746
Robert J.

Robert J.

COOKTOP KITCHENAID KICU569XSS00 Arrived on job to replace center burner and module. After replacement test operation.

Near Mountain Springs, Canyon Lake, TX 78133
Robert J.

Robert J.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job for cracked top. Confirmed cracked top not impacted damage. Replaced cooktop.

Near Delanoy Dr, Canyon Lake, TX 78133
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOST100ESS03 Arrived on site to test unit for unit not gettin to temp. Test unit and found unit off by 9°. Calibrated oven to +10 test unit and average temp at 352° job complete.

Near Pecan Springs Rd, Austin, TX 78723
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FC2 "Arrived to inspect unit with sheets stuck in agitator, removed and found no flaws. Re installed and tested properly"

Near Vallecito Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR LG LSXS26386S Arrived on job for complaints of not cooling and error code ERS. Called tech line and code is for sensor error. Compressor running no frost pattern on evaporator both fans running. Compressor not hot normal running temperature. ; ordrng 1 ADH73150210 (DRYER ) and 1 TCA35911903 (COMPRESSOR )

Near Sundance St, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of temperature too warm in refrigerator and too cold in freezer. Check thermistors and test good. Ordering control boards. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI CONTROL )

Near River Chase Dr, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on site and installed new ice maker and separator. Tested operation and found unit working properly. Job complete.

Near Teacup Cove, Georgetown, TX 78633
Scott  M.

Scott M.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site for rattling noise from back of unit . Found one of the compressor lines sitting on top of compressor . Reworked line to take off compressor and wrapped sealer to prevent contact . Nonwater leaks detected at time of service . Job complete .

Near Rattlesnake Trail, Austin, TX 78717
Al R.

Al R.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived to inspect washer not draining completely.Ran diagnostics test mode and noticed the drain pump was operational, but the drain function sounded faint and unit wasn’t draining in allotted time, causing the F9E1 long drain error.There was also F0E1 SUDS error.I removed the back panel to access the drain pump and found an excessive buildup of animal hair and debris.Customer rinsed the trap off.Reassembled the unit and ran a quick cycle and unit drained as designed with no obstructions.All water lines were dry at the time of service.Job complete"

Near Calming Stream Cove, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to inspect French door refrigerator not cooling.Confirmed the complaint and found the condenser fan motor unplugged.Found the compressor not running, removed and replaced the inverter and unit compressor began working.Reassembled and told customer to wait 24 hours for unit to reach optimal temperatures.

Near Central Commerce Ct, Round Rock, TX 78664
Jacob S.

Jacob S.

WINE COOLER KITCHENAID KUWS24LSBS01 Arrived onsite for unit making clicking noise. Looked at unit. Found clicking noise to be the compressor.

Near Tonkawa Trail, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFX2597AEP2 "Arrived on site for water leaking. Diagnosed frozen drain tube,removed unit from enclosure drain pan dry in compressor compartment verified updated drain tube installed,removed freezer door and drawers,cleared ice from freezer floor and freezer drain,verified good water flow through drain."

Near E 2nd St, Austin, TX 78702
Al R.

Al R.

OVEN WHIRLPOOL MS1234567 Arrived to inspect wall oven with no power.Confirmed the complaint and removed and replaced the fuse.Reassembled and unit tested as designed..Job complete.

Near Paisley Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

FREEZER MAYTAG MZF34X16DW00 Arrived on site for refrigerator that would not get below 12°F. Inspected unit and work area. Check temperature in freezer and found unit at 22°F. Customer had advised that he had just unloaded his entire freezer. Checked pressures using my gauges and found the high side at 160 PSI and the low side at 10 psi. Removed and adjusted charge to fit compressor specs. Ran unit for about an hour and unit held pressure’s. Advise customer to wait 12 to 24 hours before unit gets back to town. Call complete.

Near FM339, Prairie Hill, TX 76678
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for heating unit not working confirmed heater not working. Replaced heater and test. No leaks detected at time of service.

Near Heep Run, Buda, TX 78610
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7040DW2 "arrived on site to inspect washer with no water flow. Upon further inspection, I placed the unit in diagnostics showing error codes F3E2, F8E1, F0E4. Cleared the codes and manually tested the water valve. On manual test #1, the water valve made a humming noise but made no water flow. I removed and replaced the valve and calibrated the unit. Retested the unit in test 51 and the unit operated as designed. No leaks observed during service, job completed."

Near Hilltop Dr, Leander, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and checked the dishwasher found upper rack handing down and rolling out when door opened. Found adjusters causing issue. Corrected adjusters and tested. Rack now sitting level and not rolling out when door opened. Job complete

Near Canyon View Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JSO Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near W St Johns Ave, Austin, TX 78752
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near W St Johns Ave, Austin, TX 78752
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer not starting cycle. Performed diagnostics mode and checked fault codes. Found fault code F6-E3 communication error and F2-E1 stuck key. Ran test agitation and spin test. Inspected gear case and found leaking oil. Followed tech sheet procedure and found UI/ console will need to be replaced. Schedule return to replace gearcase and UI. Will return with control and valve on hand if needed. ; ordrng 1 TUBPULLER (REQ TOOL) and 1 W10775188 (WASH PLATE) and 1 W10811956 (GEARCASE ) and 1 W11125152 (CONSOLE)

Near TX-332 Loop, Liberty Hill, TX 78642
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer knob issues.Confirmed the complaint and removed and replaced the PTS switch.Reassembled and unit tested as designed.Job complete

Near Daybreak Cir, Killeen, TX 76542
Robert J.

Robert J.

FREEZER WHIRLPOOL WRX735SDHZ02 Arrived on job for complaints of door noise. Found gear and shaft causing noise. ; ordrng 1 W11173556 (SHAFT) and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)

Near Tranquility Mountain, Buda, TX 78610
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dish rack falling out of upper right track . Found front right stop had fallen out . Reinstalled stop . No longer falling out . No water leaks detected at time of service . Job complete .

Near Quercia Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near W St Johns Ave, Austin, TX 78752
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near W St Johns Ave, Austin, TX 78752
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on job to replace icemaker. After replacement test operation. No leaks detected at time of service.

Near High Rd, San Marcos, TX 78666
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW0 Arrived onsite for the washer making a noise during spin cycle. Installed new gear case and clutch. Ran a calibration and noise is still there during testing found that the spin basket is wobbly. Ordering parts and office to reschedule.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811957 (spin basket) and 1 W11219115 (TUB)

Near Tierra Alta Cir, Del Valle, TX 78617
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL KHMS2050SSS0 Arrived onsite for unit. Getting F9.Q error code. Could not get unit down from the wall. Tiled up to the unit.. No issues at this time. Job complete

Near Tonkawa Trail, Austin, TX 78756
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KHMS2056SSS3 "Arrived on site for customer complaint of unit not powering on, found door switches had failed which caused the unit to blow the fuse. We replaced door switches and fuse, unit tested good.

Near Lipan Apache Cove, Austin, TX 78738
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job for complaints of incorrect opinion on screen. Found oven program to wrong model number. Enter diagnostics and rest program info. Test operation.

Near Hidden Cave Dr, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFI2269FRW00 "Arrived on site for refrigerator not making ice. Inspected ice maker and found ice caught in bell arm. Removed ice maker and inspected and found finger had deformed causing ice to get caught. Removed failed ice maker and installed new. Tested operation and monitored. All tested good, no water leaks detected."

Near Pebble Dr, Buchanan Dam, TX 78609
Al R.

Al R.

RANGE WHIRLPOOL WGG745S0FS02 Arrived to inspect oven issues.Tested the unit and unit temperatures were off so I checked and confirmed and calibrated the unit temperature.Job complete Customers father was on site.

Near Sabbia Dr, Round Rock, TX 78665
James C.

James C.

DOWNDRAFT GE PP989SN1SS Arrived on site and tested operation. Found fan would not run at any speed. Tested switch and found continuity across all 3 speeds not matter which speed selected. Unit has failed switch. Installed new switch and now have correct voltage but fan still not responding. Unit will also need new blower. Office to quote customer for blower once stock verified. ; ordrng 1 WB26X10220 (fan motor w/connecto)

Near Oak Crest Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete

Near Woodstone Square, Austin, TX 78703
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDB835DC4 "Arrived on site for UI not responding . Ran diagnostic , for got UI miss communications and control miscommunication . Did take several attempts to enter diagnostics . Replaced control and UI . Unit is now responding to commands . No lint build up at time of service . Job complete ."

Near Talamore, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for washer that won’t spin. Inspected unit and work area. Placed unit is service diagnostics and found an F7 E6 (motor fault) and F3 Ev2 (inlet water temperature fault) error codes Cleared error codes. Tested unit in an auto test cycle and found the unit dripping water when the hot valve came on. Tested using the light and heavy agitation as well as low and high spins. Unit worked as designed. Replaced water valve and tested unit in a manual fill test again. Unit is working as designed. Checked underneath unit for oil and could not find any issues.Uni is working as designed. Call complete.

Near W Adams Ave, Bell, TX 76504
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived onsite for microwave that was having intermittent lighting issues. Inspected unit and work area. Tested light on microwave and light would not turn on. Pulled microwave down and found control not sending voltage to socket when light was turned on. Replaced control and tested unit. Unit is working as designed. Call complete.

Near Cold Water, Waco, TX 76712
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBE00 Arrived on site and tested operation. Found freezer fan hitting ice causing chatter. Tested temps and found freezer at 11 degrees and fresh food at 38. Inspected unit for air leaks and found air leaking into unit at top right corner of door. Corrected air leak and tested. Unit tests good. Job complete

Near Granada Dr, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to examine rust spot found in tub. On arrived was able to verify liner was showing a spot of rust. Advised customer we would need to replace tub and transplant parts. Customer wants to contact her vendor first and try and exchange unit rather then have her current unit be transplanted. Customer will reschedule with us if work needs to be done. Please allow 2 hour window. Office to reschedule if customer calls back, DZO.; saved tckt"

Near Mediterra Point, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer advised the refrigerator makes a creeping noise when he closes the right refrigerator door.The unit is fully operational and the noises can be duplicated each and every time.Customer has added padding to the rear of the unit to eliminate some issues.Customer feels the noise is from inside the right wall of the unit and simply says the noises are irritating to him.I’ve been out on this unit 3 times.SR#7727304306Also documented on service matters documentation site

Near Excel Dr, Killeen, TX 76542
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit not cooling, found evaporator covere in extreme ice, cause door to open, unit will need evaporator harness and control replacement for safety. Found unit to be under service bulletin W11092686D labor covered , and control covered under 5yr Unit will need 48hr defrost advised of towels and towel locations and waiver, Evap fan harness ; ordrng 1 CNOTE (OFFICE RS FRIDAY AM) and 1 W11087438 (motor-evap)"

Near Cassia Dr, Austin, TX 78759
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite to replace parts that Techline suggested to replace. Replaced all parts. Tested unit. Unit test good. Customer waiting to get air duct for exhaust hose checked through the wall. No issues at this time. Job complete

Near Rundell Pl, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for no ice .tested unit and found valve failed due to short in ice maker . Replaced valve and ice maker . Used seal gum around fill tube . Tested IM with a complete harvest . Door switch checked normal as well . Nomwater leaks detected at time of service . Job complete .

Near Chris Kelley Blvd, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for no lights in freezer. Diagnosed defective light switch,replaced light switch tested switch operation light working AUTHO WP68I00APL1; used 1 W11396033 (SWITCH) from stock"

Near Nunsland Dr, Austin, TX 78744
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the bale arm and extension. I cycled the icemaker and the unit is working as designed. Call complete.

Near Woods Blvd, Round Rock, TX 78681
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not keeping time and not connecting to WiFi, found console not picking up WiFi signal, ordering console. ; ordrng 1 W11297709 (CONSOLE)"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site to install previous diagnosed parts. Thawed ice out and installed new RC evaporator drain pan. Simulator defrost cycle but for water down drain. Found unit having slow drain. Gain access to drain tube in attempted to clear. Will need to replace drain tube. Schedule return ; ordrng 1 W11084807 (DRAIN TUBE )

Near Spiderlily View, Cedar Park, TX 78613
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived to inspect unit not venting well, cust advised moisture would build in between door panels. Found updraft shield was on unit, removed and corrected flow. Would moisture built inside touchscreen door. Door will need replaced ; ordrng 1 W11188093 (door/mw)"

Near High Oak Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for no cool. Found unit not defrosting,ran diagnostics heater powering on,found door not registering doors opened or closed on ui. Called tech support,per tech support power cycled refrigerator,ui working correctly. If after customer defrosts unit and issue continues will need to order thermistor W10384183 and hv control"

Near Scenic Brook Dr, Austin, TX 78736
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not heating. Upon further inspection, I found the element had shorted in two.I removed and replaced the element and tested ad the unit is operating as designed. No water leaks observed during service, job completed."

Near Fallow Cove, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of not starting and F2E2 error. Confirmed code for non communication. Check voltage at p1c2 to p1c4 not getting 5vdc. Replaced control and test.

Near Garlic Creek Dr, Buda, TX 78610
Jacob S.

Jacob S.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for damage to unit. Customer showed where unit was damaged. Ordered part. Rescheduled with customer ; ordrng 1 W10795406 (cooktop)

Near Curtis Ave, Austin, TX 78722
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for door not closing properly . Install looks good ,no door hitting . Found door latch sticking for time to time . Replaced latch . Unit is operating normal . Ran diagnostics . Nonwater leaks detected at time of service . Job complete ."

Near Clearlake Dr, Hutto, TX 78634
Jacob S.

Jacob S.

MICROWAVE FRIGIDAIRE FGM0226NUFA Arrived onsite to replace part ordered by previous tech. While changing part. Bracket latch was already broken and had fallen apart. Ordered parts. Rescheduled with customer. ; ordrng 1 5304512529 (MONITOR SWITCH ) and 1 5304515182 (INTERLOCK SWITCH ) and 1 5304519341 (BRACKET LATCH ) and 1 5304519342 (LEVER LATCH) and 1 5304519343 (UPPER SWITCH )

Near Brodie St, Austin, TX 78704
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF130PAHW0 "Arrived on site for dishwasher dispenser latch had fallen off dispenser. Removed door panel and inspected dispenser. Found retainer, actuator and latch need to be replaced. Repaired dispenser and performed diagnostics mode. Found unit not getting water, found valve to unit turned off. Turned valve on and found valve majorly leaking. Turned valve off. Found dispenser opened properly in diagnostics mode. All tested good. Informed Doug/ office of leaking valve."

Near S Lakeline Blvd, Cedar Park, TX 78613
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for microwave not heating or turn table not turning . Found frame where interlocks bent enough to affect micro switches. Reworked frame , inter locks are making normal contact on switches . Unit is now heating to WP specs . Job complete ."

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR LG LMXS30776S/03 "Arrived on site for customer complaint of unit shutting off and not staying cool, I found faulty control, I replaced control, unit tested good."

Near Double L Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job for complaints of door not opening all the way. Found hinges damaged. Replaced hinges and test. No leaks detected at time of service.

Near Cromwell Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR LG LTC20380SW/01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, tested the ice maker and it harvested and the valve for the inlet water made a humming noise. I found the fill tube was frozen up so I removed the ice and retested. The second test, the valve did not make any noises and did not dispense waterNo water leaks observed during service.; ordrng 1 AJU73292414 (VALVE)"

Near Laughing Dog Ct, Leander, TX 78641
Tyler B.

Tyler B.

DRYER MAYTAG MEDB835DW4 "Arrived to inspect unit with noise, found roller had failed bearing, replaced and tested good"

Near Barryknoll St, Austin, TX 78729
Lou S.

Lou S.

RANGE FRIGIDAIRE FFGF3023LBG "arrived on site to inspect range not baking. Upon further inspection, I turned the Bake mode on and the Ignitor never came on. I tested continuity to the Ignitor and found it open. I am ordering the bake Ignitor and scheduled return service. No gas leaks detected during service.ordrng 1 316489403 (ignitor,burner)"

Near Greenlee Dr, Leander, TX 78641
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer lid not working properly. During testing found that the hinge holder on the lid have broken. Replaced lid with new and washer tested good. Complete

Near Daimler Dr, Austin, TX 78744
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM3 "arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit operated as designed.No water leaks observed during service, job completed."

Near Bandon Dr, Austin, TX 78717
Andy  B.

Andy B.

WASHER GE GTW460ASJ2WW Arrived on site for washer stopping mid cycle and turning on by itself. Tested and inspected unit and found failed control as well as oil leaking from gearcase.No water leaks present at time of service.

Near Barbara Way, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit not producing ice, found ice maker thermistor open in test 16, I replaced ice maker, unit tested good, if problem continues, will need UIB and main control."

Near Briarcliff Dr, Briarcliff, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR LG LFXC24796S/00 "Arrived on site for customer customer complaint of no ice production, found faulty ice maker, I replaced ice maker, unit tested good.

Near Oreilly Dr, Austin, TX 78734
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to refrigerator noises. Upon further inspection, I found the unit making a loud vibrating noise and the unit wasn’t level. I leveled the unit and found the styrofoam pad in between the condenser coils and the mounting bar under it was bad. Using the noise reducing pads, I placed the pads in between the condenser coils and the bar and the noise stopped. No water leaks observed during service, job completed."

Near Concho Creek Loop, Leander, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site for water leaking. Diagnosed drain pan not sitting correctly allowing water spill over. Installed drain pan correctly

Near Philomena St, Austin, TX 78723
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW2 Arrived onsite for unit not locking. Tested unit. Lid lock would not activate. Replaced both control and latch. Tested unit. Still not getting into spin cycle. Upon further inspection. Found that wire harness at the bottom had 2 wires that were ripped out of place. Ordered part. Rescheduled with customer.; ordrng 1 REQUEST2HR (2HR) and 1 W10903246 (harns-wire)

Near Ray Wood Dr, Austin, TX 78704
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to install previously diagnosed wiring harness to resolve no power dishwasher. Installed new wiring harness and retested. All is now working as designed.

Near Emerald Hill Dr, Austin, TX 78759
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS03 "arrived on site to inspect wall oven with no power. Upon further inspection, customer advised that they opened the unit door to cool the unit off after cooking. I recommended that they not do that do the heat escaping goes straight into console and the fuse goes bad. I checked the fuse and it was bad.. Removed and replaced the fuse and tested and unit is operating as designed. Job completed.

Near Clear Ridge Cove, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER WHIRLPOOL KUDL03IVWH3 "Arrived on site to diagnose dishwasher with flashing lights on panel. On arrival was able to catch control panel being unresponsive and blinking. Recommended new panel Replaced control panel and tested. All is now working as designed.

Near Lime Stone Cir, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward making unit leak due to water coming forward. Leveled unit test unit and unit test good no leaks present at this time job complete.

Near Turnberry Ln, Austin, TX 78744
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven display issues. Upon further inspection, customer advised that when opening the unit door, steam is going up into the console and the display begins to jump from screen to different screen. Placed the unit in diagnostics showing no error codes. I explained to the customer that when opening the door, it has to be opened all the way to allow the heat/steam to be dispersed into the kitchen and not straight up into the console. I contacted Techline and spoke to Joel ad advised of my findings. Joel advised that the doo RNA’s to be opened fully. Hot humid air will rise as hit the console which is a cool surface creating moisture/condensation and water droplets from the condensation will act like buttons on the console causing the display or change. Joel advised to use cooking bags, wrap in foil, etc to help eliminate some of the steam coming from the foods. No repairs needed at this time per techline. Provided File #77273303

Near Quynn Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Arrived on site for refrigerator making intermittent noises. Performed diagnostics mode and tested operation. Found when compressor turned off unit had louder than normal of back flow refrigerant sound. Gained access to evaporator assembly and inspected. Added sound extra sound insulator to evaporator. Assembled unit and tested operation. All tested good, no water leaks detected."

Near S Lakeline Blvd, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for unit not cooling . Found unit cooling and filling ice bucket . Customer had told me he had powered unit off then every thing had return to normal for a week. Ran diagnostics all checked normal . Deli control normal . No frost build up. Checked and found a strong electrical smell and black smudges on main control . Replaced control and having customer monitor fridge for next day or two . No water leaks detected at time of service . Job complete.

Near Wiley St, Hutto, TX 78634
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS92EC0AS01 "Arrived on site and found thermal fuse has failed again, spoke with MS and replaced it per one year warranty, oven is now heating normally, job complete."

Near Williston Loop, Austin, TX 78739
Jacob S.

Jacob S.

DRYER WHIRLPOOL WET4024EW0 Arrived onsite to replace parts ordered from previous tech. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rio Grande St, Austin, TX 78705
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE LFBD2409LM0B Arrived on site to test unit for unit leaking. Test unit and found all hoses and sump damaged

Near Alameda Dr, Austin, TX 78704
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not starting. Tested voltage at timer and found with range. Found failed timer. Removed timer and installed new. Found for unit to run start switch has to be held down. Tested voltage at switch and found 120 volts to blue to pink and black. Found failed switch. ; ordrng 1 WPW10446920 (START SWITCH)

Near Ridgeline Blvd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site for washer not filling with water. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key. Performed encoder test and all passed. Ran test mode and found water valves off to unit. Turned water on and monitored test operation. Found all working. Customer requested to clean screens. Removed hoses and cleaned hot and cold screens.

Near TX-29, Kingsland, TX 78639
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace fan motor and check heater. Heater test good replaced motor and test operation. No leaks detected at time of service.

Near Colleen Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMHC319EBS0 "Arrived on site and found customer is experiencing microwave taking longer to cook timed items. Heated several pieces food items, although the popcorn did take longer than usual tech line says this is not considered abnormal. No recommendation for replacing any parts tech line says as long as microwave is heating it is operating normally, job complete 7727331837"

Near Crescendo Ln, Austin, TX 78747
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site for washer not completing spin cycle. Performed diagnostics mode and checked fault codes. Found fault code F-25. Ran test cycle and monitored operation. Ran normal spin and found unit continues to drain and balance. Found pressure switch and hose at fault. Will need to replace pressure switch assembly. Will need 2 people to install (see SD-QUICKPIC). Office to schedule appointment when ETA is available ; ordrng 1 2PEOPLENEEEDED (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W10193047 (trap) and 1 W10193048 (hose) and 1 W10562843 (PRESSURE SWITCH )

Near Co Rd 301, Burnet, TX 78611
Kevin B.

Kevin B.

FREEZER KITCHENAID KRMF706EBS00 "Arrived on site and inspected refrigerator and did not find any excessive noise at this time customer says noise has stopped three days ago. Recommended that if it comes back again to video it for further diagnosis. Ice production is good and temperature in freezer is good at this time, job complete"

Near Crescendo Ln, Austin, TX 78747
Paul R.

Paul R.

MICROWAVE WHIRLPOOL MMV6190FZ3 Arrived onsite for a microwave to replace previous diagnosed parts. Mr stated the unit stopped heating again and was dead. I found the cavity thermostat open again. I replaced the cavity thermostat and the convection thermistor. I tested the unit and found the exhaust blower came on immediately when the unit was started in convection bake mode this time. I tested the temp at 325 degrees and the unit cycled between 318-322 degrees leaving it with a 320 degree average temp. The unit is working as designed. Call complete.

Near Navajo Pass, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for a refrigerator leaking water at the top. Mr showed me where the unit was leaking from the ice maker. I found the unit leaking because the refrigerator is leaning to the left causing it to come out of the ice maker during fill. I explained to the customer a shim needs to be installed at the left rear roller and the unit leveled correctly to solve the issue. Ordering 4387828A REFRIGERATOR SHIM. ; ordrng 1 4387828A (REFRIGERATOR SHIM)

Near Winding River Trail, Round Rock, TX 78681
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site and attempted to replace interlocks with kit recommended by tech line on previous visit. Spoke with tech line and they said not to use kit and confirmed all wiring is correct except for there is two normally open switch is present when there should only be one. This will need to be reordered in the correct order Will bring back all heating an electron a components to ensure repair on next visit. If there is any wiring confusion for the switches see attached pictures for correct location, ensure magnetron capacitor and diode have all been replaced at the same time.; ordrng 1 NEEDSAUTHO and 5 W10138793 (5 fuses)s and 2 W10156812 (spring)s and 1 W10269458 (switch) and 1 W10269460 (switch) and 2 W10562613 (cam-plate)s and 1 W10629733 (harns-wire) and 1 W10701697 (grill-vent) and 1 W10727360 (microswitch) and 1 W10818686 (magnetron) and 1 W11256462 (DIODE) and 2 WP8206419 (interlock)s and 1 WPW10531156 (filter) and 1 WPW10574736 (capactr-mg)

Near Morts Pl, Manchaca, TX 78652
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and installed new ui and control. Tested operation and found unit working properly. Job complete

Near Texon, TX
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose refrigerator with sharp drawer safety concern, customer also informed me that several times the dispenser would not dispense water, but they could come back later and it works fine. They also said the UI shut off on them before and was unresponsive. Performed diagnostics on unit. Examined shelves on unit, and could not find any issues with them. There is a plastic edge on the shelves that is almost unavoidable with how the shelves are designed, and with the metal handle trim. Spoke to and informed safety tea, of findings. When testing the dispenser, it was working fine. Customer has the interior packed in the RC and FC, and airflow channels in both compartments are obstructed. Advised customer they need to bring their food forward to allow airflow to circulate. Reservoir is likely freezing over when the damper opens since air can not travel. With the UI issue I was not able to reproduce, customer said it only happened o

Near Pampas Cove, Austin, TX 78750
Clif L.

Clif L.

REFRIGERATOR LG LSXS26326S/00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, evaporator, filter dryer, and updated control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Near Co Rd 222, Kempner, TX 76539
Brandon C.

Brandon C.

WASHER MAYTAG MHW6630HC0 "Arrived on site for customer complaint of unit not spinning properly, found pinched wire, I replaced wire harness, control, and switch, unit tested good."

Near Musket Rim St, Austin, TX 78738
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDC465HW0 Arrived on site to install previous diagnosed part. Removed off shape drum and installed new. Assembled unit and tested operations. All tested good. Spoken with customer on repair.

Near Westinghouse Rd, Georgetown, TX 78626
Andy  B.

Andy B.

DRYER ROPER RGX4634KQ1 Arrived on site for dryer long dry time. Tested and inspected unit and found failed timer and harness. Looked up parts and found discontinued. Also found that vent is partially crushed and will need to be replaced as well.

Near Broadmoor Dr, Austin, TX 78723
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not turning on. During testing found that the control board is not working. Got 120VAC going to it. Replaces control and issue was not resolved. During more testing tested the power going into the dishwasher. Found that there is 120VAC from power to ground and 0VAC from neutral to hot. There’s is an open neutral or ground. Advised customer to call electrician to check out the wall outlet. Complete

Near Rio Grande St, Austin, TX 78701
Al R.

Al R.

WASHER WHIRLPOOL WFW6620HC0 Arrived to inspect washer leaking.Customer requested I lower the front feet after engineering advised me to raise to prevent leaking.Removed and replaced the drawer.Reassembled and unit tested as designed.No water leaks observed.Job complete

Near Bay Ct, Belton, TX 76513
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH75021HZ2

Near Kenney Fort Crossing, Round Rock, TX 78665
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for unit getting hot. Tested unit. Found no issues with unit. Gave customer instruct. No leaks at this time. Job complete

Near Thelonious Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for frost build up in freezer and no ice. Per notes contacted tech support,rep couldn’t locate a Tim in tech support,per tech support added sealer in pin holes on roof of freezer liner,ran diagnostics icemaker passed diagnostics dumped ice ran fill test passed. Checked freezer door seal,gasket sealing correctly against cabinet,gasket seal is flushed all around cabinet. Sr#7726641083"

Near Thousand Oaks Dr, Austin, TX 78746
Richard P.

Richard P.

FREEZER KITCHENAID KRFC300EBS00 "Arrived onsite for the refrigerator fresh food section not cooling properly. During testing found that the damper door is making a noise and not working properly causing the cooling issue. Ordering parts and ; ordrng 1 WPW10594329 (control)"

Near Leo St, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHB00 "Arrived on site for cooling complaint. Powered unit on compressor and fans powered on,removed evaporator cover found frost for,omg on evaporator,found defrost heater lead not connected to power harness,installed defrost heater lead to harness."

Near TX-71, Austin, TX 78735
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for clock loosing time . Called tech and was told unit has to be on WiFi , no recomend parts replacement needed . Was also transferred to trade partners to see if any updated consoles are available, same part number .

Near Ida Grove Ln, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near Panhandle Dr, Austin, TX 78747
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for venthood blower making noise. Tested operation and identified noise. Removed blower and inspected. Found mounting screw rubbing top of blower. Adjusted mounting screw (bent out of way of blower) and tested operation. All tested good. Spoke with customer on failure and repair.

Near Grey Mountain Pass, Leander, TX 78641
Al R.

Al R.

DISHWASHER WHIRLPOOL JDB9800CWP "Arrived to inspect dishwasher not working.Confirmed the complaint and attempted service test mode and unit wouldn’t power on.Removed and replaced the panel control and unit began operating as designed.All water lines were dry at the time of service.Customer was still under the warranty from Jennair, so part was covered.I called the office and spoke with EH to confirm parts coverage.

Near Rose Way, Salado, TX 76571

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