Near Austin, TX 78753
Scott
Job Details: 10/02/2019
WASHER MAYTAG MVWB750WQ0 "Arrived on site for loud noisy washer . Ran diagnostics ,no error codes , during high manual spin unit was very loud . Found bearing failing . Recommended bearing and hub be replaced .
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/02/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site for cooktop back left burner hard to turn. Tested operation and found bezel interfering with knob. Corrected bezel and tested burners. All tested good.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher intermittently dispensing soap. Customer stated that sometimes it would leave liquid soap in dispenser. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found all spray arms rotating. All operations tested normal. No water leaks detected. Spoke with customer on on loading unit.
Near Austin, TX 78705
Wesley
Job Details: 10/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite for unit not starting cycle and found excessive soap being used. Reset unit and tested. All checks good. Advised customer on use and care.
Near Bastrop, TX 78602
Cliff
Job Details: 10/02/2019
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washing machine that is not cycling properly. Tested all parts and components and found no mechanical failures with washer at this time. Advised homeowner on energy efficient designs and how the unit operates throughout the cycle. No further repairs are needed and all is working properly. No leaks were found at time of service.
Near Bastrop, TX 78602
Cliff
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found plug for garbage disposal drain connection was not removed at time of installation. Removed plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78721
Joseph C.
Job Details: 10/02/2019
DRYER WHIRLPOOL WED7590FW1 Arrived on site for “not starting” complaint. Inspected unit and found motor shorted control and belt switch. Removed and replaced motor and control. Ordering new belt switch. ordrng 1 W11247665 (switch BELT)
Near Austin, TX 78722
Joseph C.
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDTE334GPS0
Near Austin, TX 78703
Wesley
Job Details: 10/02/2019
COOKTOP JENN-AIR JGC1536ADS15 Arrived on site and found tripped breaker. Repaired. Unit is now operating as designed.
Near Bastrop, TX 78602
Cliff
Job Details: 10/02/2019
DISHWASHER IKEA IUD9750WS4 Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures with dishwasher at this time. Found rinse agent dispenser empty and advise homeowner of this will cause poor drying performance. No further repairs are needed
Near Elgin, TX 78621
Cliff
Job Details: 10/02/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised customer that unit must have 120° water for proper drying results and which cycles and options to use for best results. No further repairs are needed and no leaks were found at time of service.
Near Bastrop, TX 78602
Cliff
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace previously ordered parts. Replaced all three controls and tested unit. Found all is working properly at this time and fan motor not needed. No leaks were found at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Near Paige, TX 78659
Cliff
Job Details: 10/02/2019
OVEN FRIGIDAIRE FFGW2425QSA arrived on site to replace previously ordered parts for stove. Found weak igniter causing unit not to function and safety valve and controls are good. ordrng 1 139013700 (ignitor)
Near Austin, TX 78738
Andy
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator not cooling. Preformed temperature test and found that In RC product temperatures ranging from 37° to 42° and 8° in FC. And unit is making ice. Called tech line and spoke with Andy (SR#7726007509) Made aware of stated issue. Was instructed to replace UI. Customer also pointed out that lights in unit are out. Ordering needed parts. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11205083 (LIGHT MODULE ) and 1 W11239944 (LIGHT HARNESS/MODULE)
Near Austin, TX 78702
Wesley
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onnsite and found unit needed adjustment for upper rack to engage. Also found plug in disposal preventing draining. All checks good after service.
Near Bee Cave, TX 78738
Leonardo
Job Details: 10/02/2019
OVEN JENN-AIR JGRP548HL00 Arrived on site to test unit for hinges on oven door not closing properly. Tested door found hinges were bent. Replaced hinges on oven door. Tested oven door. Door working properly at this time. Job complete
Near Kingsland, TX 78639
James
Job Details: 10/02/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 Arrived on site and tested operation. I found evaporator icing up. Inspected for air leaks and found none. Tested heater circuit and found proper resistance of heater and thermistor. I found that the bi metal is reading closed and unit defrosts in diagnostics. Control is not switching to defrost properly causing failure. Installed new control and tested. Unit tests good and instructed customer to leave unit off with door open for 24 hours to allow evaporator to defrost before turning back on. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for no ice condition. Found freezer compartment at 10° and icemaker compartment at 27°. The high temperature is keeping the ice maker from cycling. In diagnostics found that the freezer evaporator fan motor is running slow slow and Noisey thus the warm conditions thus no ice. Water connections are all dry.
Near Austin, TX 78731
Paul
Job Details: 10/02/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer taking multiple cycles to dry clothes. I found the flex vent hose plugged at the wall causing the issue. I removed the lint and tested the dryer. The unit is working as designed.. Call complete.
Near Temple, TX 76501
Chase
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose ice maker bad motor and impeller another parts needs to be ordered going back out with correct part ; ordrng 1 WP63052-2 (impeller)
Near Pflugerville, TX 78660
Al
Job Details: 10/02/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived to inspect gas range with higher temperatures.Used my temperature sensor and photographed the results of the test.Unit tested correctly after calibration.Job complete
Near Lakeway, TX 78734
Andy
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for refrigerator leaking and freezer not cooling as well as before. Performed temperature test and found FC temperature within range at 6° found small water droplets at FC hinge. Found no good source of droplets. As there in no in door dispenser and found no water on bottom of FC. Seems that droplets are coming from possible condensation on gasket. Ordering in case needed.; ordrng 1 W10197978 (FAN KIT) and 1 WPW10468948 (CONTROL BOX)"
Near New Braunfels, TX 78130
Luis
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Arrived on site for a faulty compressor. Removed the failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."
Near Killeen, TX 76541
Al
Job Details: 10/02/2019
RANGE WHIRLPOOL WFE540H0ES1 Arrived to inspect cooktop range with front right burner not working.Confirmed the complaint and ordering front right burner and infinite switch.Office to reschedule with customer ; ordrng 1 W10823729 (FRONT RIGHT SURFACE ELEMENT ) and 1 W10857622 (INFINITE SWITCH FRONT RIGHT )
Near Austin, TX 78749
Robert
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not completing cycle. Found power cord when moved powered dishwasher on and off. Checked connections at box to be good. Checked plug at wall and pressed plug firmly into outlet. If continues recommend replacement of power cord.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDTE254ESS0 (JM) Arrived on site for dishwasher UI and dispenser replacement. Removed failed parts and replaced with new. Tested operations in diagnostics mode and all tested good. No water leaks present.
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived onsite for customer complaint of dishwasher not filling with water. Removed toe plate and found broken wire for float switch. Repaired broken wire and tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 10/02/2019
OVEN WHIRLPOOL WOS51EC0AS03
Near Santa Clara, TX 78124
Kevin
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site and replaced detergent dispenser diagnosed on previous visit after replacement leaking has stopped. No water leaks from connections at time of service, job complete"
Near Austin, TX 78751
Joseph C.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “not cooling” complaint. Inspected unit and found faulty control and freezer thermistor. Ordering new thermistor. No leaks detected, at time of service.; ordrng 1 WPW10383615 (thermistor FREEZER)"
Near Austin, TX 78717
Jonathan S
Job Details: 10/02/2019
DRYER WHIRLPOOL GGW9250PL1 "Arrived on site for dryer making high pitched squeaking sound. Customer stated that failure was intermittent. Performed diagnostics and tested operation. Not able to recreate failure. Recommended to replace repair it. Disassembled dryer from washer. Disassembled dryer and removed lint. Removed belt, pulley wheel and guide wheels and replaced with new. Assembled unit and tested. Stack unit and tested. All tested good. Spoke with customer on vent cleaning, due to amount of lint removed.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/02/2019
MICROWAVE JENN-AIR JMC8130DDS Arrived onsite for customer complaint of wall microwave not coming on. Removed microwave from wall and found in line breaker tripped. Reset breaker and tested unit. Microwave now comes on and heats as designed. No other issues found.
Near Spicewood, TX 78669
Andy
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not operating properly. Tested and inspected unit and found cold side of water valve clogged. Cleaned and tested unit. Found issues with actuator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not washing correctly. Test unit and found spray arms clogged with food. Cleared spray arms test unit and found upper rack falling due to broken wheel. Ordering new wheels W11157085.; ordrng 2 W11157085 (WHEEL UPPER)s
Near Austin, TX 78732
Andy
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Found that pantry control harness is broken and that LED control and power supply is failed. Will also bring back UI in case needed. Also reordering Pantry control in case needed. Ordering new as I found pantry control previously opened and used. No water leaks present at time of service service. ; ordrng 1 W10804160 (LED CONTROL ) and 1 W11170612 (HARNESS ) and 1 WPW10624574 (POWER SUPPLY ) and 1 WPW10769076 (PANTRY CONTROL )
Near Tow, TX 78672
James
Job Details: 10/02/2019
RANGE GE JGBS30REK2SS Arrived on site and installed new valve. Tested operation and found unit working properly and no leaks found after repair. Job complete
Near Austin, TX 78754
Scott
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no ice in lower IM , upper is producing ice . Found as previous tech cubes were pushed up but cycle had stopped . Checked door switch , temps . All checked normal . Water valve checked normal . Replaced ice maker . Did checked IM harness and found bimetal was ohming around 7. No water leaks detected at time of service . Job complete ."
Near West Lake Hills, TX 78746
Paul
Job Details: 10/02/2019
FREEZER MAYTAG MZF34X16DW01 Arrived onsite for the freezer that is not cooling correctly and only the light comes on. I found the control with voltage to it and not responding. I replaced the control and the unit is working as designed. Call complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived onsite for customer complaint of dishwasher dispenser gasket came off. Removed front door panel and removed faulty dispenser. Reassembled. Dispenser now work as designed. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/02/2019
OVEN JENN-AIR JMW3430WS02 "Arrived onsite for customer complaint of wall microwave/oven combo not heating on microwave section. Uninstalled unit and found inverter to magnetron shorted. Removed and replaced both parts, reassembled and tested. Microwave not heats as intended. No other issues found."
Near Waco, TX 76712
Chase
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site for the dishwasher removed kick plate off the dishwasher Found heater was unplugged plugged back in ran test mode no error code in the system all lines are dry
Near Austin, TX 78731
Paul
Job Details: 10/02/2019
OVEN KITCHENAID KODE507ESS02 "Arrived onsite for the oven that caught on fire after a self clean was started because there was a pan left inside it. Mr stated they don’t use the lower oven very often so they store stuff in it. I checked the lower oven and found where plastic had melted on the racks and cavity. I found smoke stains in the cavity and on the inner door along with a sticky plastic film that wouldn’t be able to be cleaned off. I tested the upper oven to allow the cooling fan to run and as soon as the oven reached about 170 degrees the plastic burning smell started coming from the interior which means the smoke has gotten in the insulation of the cavities. I could replace the lower oven racks, inner door, and door glass and clean the cavity on the lower oven but there’s nothing that can be done about the smell coming from the insulation. The cavities are not replaceable parts. The oven would have to be replaced.
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2019
OVEN WHIRLPOOL KODE500ESS04 "arrived on site to install previously diagnosed and ordered part(s). I removed and replaced the thermal fuse and turned the power back on and the unit powered up. I tested the unit on Bake at 350 degrees. The unit never heated. I removed the unit from the wall and tested the TOD and it was open. Using part #WP4449751 from my van stock, I removed and replaced the TOD and retested. The unit began to heat and when it got warm en ugh for the cooling fan to come on, I could hear the fan making a metal on metal rubbing noise and then the fan stopped altogether. I removed ad replaced the cooling fan and retested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."
Near Austin, TX 78756
Joseph C.
Job Details: 10/02/2019
RANGE GE JB645RK4SS "Arrived on site for “broken cooktop” complaint. Inspected unit and found top had cracked, due to heat. Removed and replaced cooktop. Tested unit. Unit is performing as designed."
Near Waco, TX 76712
Chase
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on site unit giving error code of f3e2 ran diagnostics replace main water valve ran unit again everything tested good all lines are dry
Near Waco, TX 76712
Chase
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site complaint was door fell off looked at door and hinge open door and close door numerous times can Not find anything wrong All lines are dry
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site for repeat no cool issue. Found wire harness at lower right corner of evap cover was not connected. Reconnected harness. Customer will give unit approx 24 hour to reach normal temps. All water connections were dry.
Near Pflugerville, TX 78660
Al
Job Details: 10/02/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived to inspect wall oven with WiFi capability. The clock runs 10-20 minutes faster than normal.Called Whirlpool Tech line and spoke with Leon SR#7726009562Advised there is a National program glitch on units that are WiFi equipped.DO NOT CHANGE CONSOLE BASED ON THE CLOCK ISSUE ALONE.Job complete
Near Austin, TX 78704
Wesley
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Arrived on site and replaced holder. All checks good. Unit is now operating as designed.
Near Austin, TX 78750
Andy
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator ice maker not working. Tested and inspected unit and found ice maker will not cycle. Removed failed part and replaced with new. Tested and ice maker still would not cycle. Found controls have failed as well.no water leaks present at time of service.; ordrng 1 W11035841 (CONTROL ) and 1 W11239666 (UI)
Near Austin, TX 78731
Tyler B.
Job Details: 10/02/2019
DISHWASHER JENN-AIR JDB9200CWP2 Arrived on site for dispenser replacement. Removed door and old dispenser and replaced dispenser tested operation and tested good. No leaks on site
Near Austin, TX 78702
Wesley
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFC300EBS01 Replaced door. Unit is now set up properly.
Near Austin, TX 78744
Leonardo
Job Details: 10/02/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for bottom door glass cracked. Test unit found bottom glass damaged on front panel and also found upper door handle damaged. Ordering new front panel W11110283 and new door handle W11110499.; ordrng 1 W11110283 (FRONT PANEL ) and 1 W11110499 (DOOR HANDLE )
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/02/2019
OVEN KITCHENAID KFGD500ESS04 Arrived on site for range left front burner not igniting. Inspected unit and work area. Tested burner and found spark igniter sparking. Inspected gas funnel on burner head and misshaped and not allowing gas to hit spark igniter. Removed burner head and installed new. Tested operation all tested good.
Near Burnet, TX 78611
James
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS Arrived on site and found freezer light module has failed. Installed new and tested. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 10/02/2019
ICE MACHINE WHIRLPOOL KUIC18PNZS0 "arrived on site to inspect ice machine with no power. Upon further inspection, I found the unit not responding to the power button being pressed. The customer advised that they have an external drain pump and the unit was making too much ice. Also, when We opened the door to the unit, I found a large amount of water in the tub. Using my wet vac, I removed the water from the unit and pulled it out ad when I began to pull the unit off it, it came on ad began to fill the reservoir. I unplugged the reservoir and found that the drain pump is pumping, but it’s also leaking water. I removed and replaced the external drain pump and retested and the unit operated as designed. No water leaks observed at the end of service, job completed."
Near Austin, TX 78739
Leonardo
Job Details: 10/02/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for ignitor not igniting. Opened unit and found that the ignitor clip was not installed properly. Installed clip tested ignitor and ignitor working properly at this time. Job complete
Near Canyon Lake, TX 78133
Luis
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling issues. Found Orion control was wrong on both compressor box orders. Orion control has to be replaced with compressor
Near Temple, TX 76502
Chase
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site found the dishwasher needed heating element and sensor part needs to be ordered customers rescheduled already ; ordrng 1 W10723295 (sensor)
Near Killeen, TX 76542
Al
Job Details: 10/02/2019
REFRIGERATOR KENMORE 106.5002321 Arrived to inspect ice maker not working.Confirmed the complaint and replaced it.Reassembled and unit began operating as designed.All water lines were dry at the end of service.Job complete.
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/02/2019
OVEN KITCHENAID KODE500ESS04 "Arrived onsite for customer complaint of double wall oven temperature too hot. When arrived, oven was preheated @ 350F. Used temperature probe to verify temperatures. Upper oven was @ 375F, Lower @ 355F. Calibrated upper oven to +10F. Ovens are now calibrated. No other issues found."
Near Marion, TX 78124
Kevin
Job Details: 10/02/2019
DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site and found saved error codes 6/4, 4/4. There is standing water in tub. Attempted to drain and no power sent to drain pump. Replaced control board and all function has returned. Dishwasher will now complete a diagnostic cycle, no water leaks from connections at time of service, job complete"
Near Austin, TX 78746
Paul
Job Details: 10/02/2019
OVEN JENN-AIR JJW2830WB00 Arrived onsite for the oven giving an F8E0 low fan speed error. I confirmed the error message. I deleted the error codes and tested the ovens. I found the lower cooling fan running very slow. I replaced the lower blower and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78746
Paul
Job Details: 10/02/2019
WASHER MAYTAG MVWB765FC1 "Arrived onsite for the washer that will not agitate. Ms stated the drain pump keeps running and she has to unplug the unit to get it to reset and unlock the lid. I checked stored error codes and found an F8E1, F0E3, & F2E1. I found the hot water side of the fill valve not opening causing the long fill and I suspect suds getting left in the pressure hose when ms tries to restart it causing the drain pump to continue running. I found nothing wrong with the console and went over loading with ms to prevent the overload error. The fill valve needs to be replaced.. There were no water leaks present at the time of service. Call complete."
Near Manor, TX 78653
Joseph C.
Job Details: 10/02/2019
OVEN KITCHENAID KEBS107SSS00 "Arrived on site for “F2E1 error code” complaint. Inspected unit, after hard reset. Unit appears to be performing as designed.
Near New Braunfels, TX 78130
Luis
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFC300EBL01 "Arrived on site for no ice. found icemaker not sending power to valve,diagnosed faulty icemaker. Installed a new icemaker powered unit on ran icemaker through a cycle water filled icemaker.
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2019
VENTHOOD WHIRLPOOL KXD4636YSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the momentary switch and tested and the unit did nothing. I advised the customer there one of the parts I ordered came in defective and had to reorder, but I wanted to keep their appointment and test the switch. I advised that I would have to reschedule and come back with the other part. I am ordering two microswitches, switch covers, spring, control and CNOTE-2HR JOBand will return with the prescreened parts. Office to schedule return service.; ordrng 1 CNOTE (2HOUR JOB) and 1 W10833182 (covr-swtch) and 2 WPW10398341 (switch)s and 1 WPW10421481 (cntrl-elec) and 1 WPW10421481 (cntrl-elec) and 1 WPW10469579 (spring)"
Near Austin, TX 78747
Robert
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on job to replace control. After replacement test operation. Water filling correctly.
Near Austin, TX 78747
Robert
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on job to replace door and nameplate. Door sent has correct part number on box but door too small. ordrng 1 LW10648583 (dor-fip)
Near Austin, TX 78729
Scott
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not completing cycles . Go latch not locking properly . Replaced latch. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Seguin, TX 78155
Kevin
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and found icemaker mold is overflowing slightly every fill, there is also valve chatter when water is being dispensed. per service pointer W10790000A an in line Water flow regulator will Need to be added, cut provided water line and insert regulator in the middle. No water leaks detected at time of service; ordrng 1 8212547RP (tube-water) and 1 W10786952 (PRESSURE REGULATOR)"
Near Burnet, TX 78611
James
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KDDA27TRS00 Arrived on site and tested operation. Ran diagnostics and found evaporator fans would cut off intermittently in diagnostics and when running normally. Called tech line and spoke to Mike #7726011869. Tested voltage at control and found the fans only getting 7vdc and the voltage is cutting out causing fans to constantly cycle on and off. Job complete
Near New Braunfels, TX 78130
Luis
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for no ice. Found icemaker running through a double fill causing water to leak and freezer over fill cup. Installed a new icemaker ran icemaker through a cycle water filled icemaker correctly and unit is working as designed
Near Pflugerville, TX 78660
Al
Job Details: 10/02/2019
WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer start button issues. Ran diagnostics test mode and confirmed the issue within the console..I removed and replaced the console.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Temple, TX 76502
Chase
Job Details: 10/02/2019
DRYER LG DLEX3370V Arrived on site customer complaint was made a noise like it was vibrating ran unit with clothes in it and with no clothes in nothing wrong at this time
Near Buda, TX 78610
Luis
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL AFI2538AES4 "Arrived on site for no cool. Diagnosed compressor not powering on,unit also needs updated drain tube. Installed a new compressor,drier and drain tube. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly
Near Pflugerville, TX 78660
Al
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher issues.Ran diagnostics test mode and unit tested as designed.All water lines were dry at the end of service.Maintenance man was at unit during diagnostics test mode.Job complete.
Near Austin, TX 78733
Tyler B.
Job Details: 10/02/2019
DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived back on site for unit not washing, found unit not filling with water, found valve not opening. Replaced valve and tested good. No leaks on site
Near Austin, TX 78758
Tyler B.
Job Details: 10/02/2019
WASHER WHIRLPOOL WFC7500VW "Arrived back on site for pump replacement. Removed dryer and gained access to drain pump. Got approved on part install. Replaced pump and tested good, no leaks on site"
Near Austin, TX 78736
Luis
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for loud noise while opening freezer door. Found gears misaligned to tracks,removed freezer door reinstalled gears to tracks,realigned gears to brackets. Reassembled freezer door,checked door operation good unit working as designed."
Near San Marcos, TX 78666
Kevin
Job Details: 10/02/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and found customer has a video washer starting at 55 minutes, at 34 minutes remaining it recalibrates and jumps up to one hour and 11 minutes remaining wash time. Customers video stops at 55 minutes. Spoke with tech line and they refer to this issue as Timejumping displayed time on washer is only an estimate and can change several times during wash cycle due to load size, quantity of detergent, etc. this is considered normal operation of the machine and cannot be corrected. This is why previous parts replacement has had no effect. Machine is operating as intended 7726004687. Tech line also wish to inform that 1/6 of detergent used on a regular sized washer should be used on this model, no water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2019
OVEN WHIRLPOOL WOD51EC0HB00 "arrived on site to inspect wall oven controls. Upon further inspection, the customer was trying to figure out the delayed start function. Once they got to the end time, they could not change the time as the owners manual does not give detailed instructions. Once I went through the functions of setting temp, cook time duration and got to the ending time, I found that by swiping either left or right will change the ending time. I advised the customer of my findings and demonstrated the set up. Job completed."
Near Austin, TX 78704
Wesley
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 arrived on site and found unit operating as designed. Called techline to describe water spatter from spout. Was advised that door must be replaced to correct spatter issue. All else checks good ordering door to repair. ; ordrng 1 W10815695 (dor-fip ss)
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/02/2019
MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to test unit for f1e6. Couldn’t find code in tech sheet. Called techline and per techline to replaced diverter magnetron and sensor. Ordering new sensor W10460457 will need 2 hours on job office to reschedule. ; ordrng 1 2HOURS (2 HOURS ) and 1 W10460457 (SENSOR )
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop not lighting. Upon further inspection, I tested all of the cooktop burners and none of them ignited. I tested the oven Bake Ignitor and it failed as well. I tested voltage at the control and got 123V. I tested the spark module and found it to be bad. I removed and replaced the spark module and retested and all burners and oven bake/broil operated as designed. No gas leaks detected during service, job completed."
Near Lakeway, TX 78734
Andy
Job Details: 10/02/2019
WINE COOLER KITCHENAID KUWR204ESB00 Arrived on site for wine cooler not cooling. Tested and inspected unit and found compressor drawing 0.4 amps. Called and spoke with CS and found compressor replacement is needed. Ordering Needed parts. Office to schedule. SS job. 2 hour job. No water leaks present at time of service.; ordrng 1 8201787 (COMPRESSOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10163273 (DRIER )
Near Kingsland, TX 78639
James
Job Details: 10/02/2019
RANGE WHIRLPOOL WFE525S0HZ1 Arrived on site and installed new console. No power to unit. Job complete
Near Cedar Creek, TX 78612
Cliff
Job Details: 10/02/2019
WINE COOLER JENN-AIR JUW24FLERS00 Arrived on site to diagnose a wine cooler that is not responding to controls properly. Tested unit and found main control shorted out. Replaced main control and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Robert
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on job for complaints of no power. Refrigerator working normal,customer said it powered back on by itself. Customer said this has happened twice. Checked outlet didn’t find anything noticeable."
Near Austin, TX 78746
Paul
Job Details: 10/02/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine not making ice. Ms stated that it makes ice with no issues except it makes to much ice and comes out of the door when it’s open. Ms had the unit off when I arrived. I tested the bin thermistor resistance at 76 degree room temp and had 2.75K ohms which is in range. I ran diagnostics and the unit is working as designed. I tested the bin thermistor in ice water and it showed 8.1K ohms so the thermistor is working as designed. I explained to ms that it could be the main control or it could have just been a bad connection. Ms is going to try the unit again and call back if it is overfilling with ice and she will leave it on until we get here. Call complete.
Near Austin, TX 78746
Paul
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. When I arrived the water would not dispense. I installed the pressure regulator valve using the new tubing. I tested the dispenser and it worked as designed. I installed the FC brackets. After I had them installed I realized they were both bent and the right bracket self closure was broken. Ordering c-notes & both rails again. ; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT. and 1 W11241268 (BRACKET) and 1 W11241580 (BRACKET)
Near Leander, TX 78641
Lou
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator not dispensing water and frost build up in the freezer. Upon further inspection, I found that the water barely came out when being dispensed. Using my multimeter, I tested temps in the FC=11 degrees & RC=40 degrees on manufacturers recommended settings. I f undo a small amount of frost/ice built up in the front section of the FC section near the light/switch. When I went to close the FC door, I had to use some force to do so. I found the unit was not level and the doors do not close properly. I removed the filter and placed a bypass in its place and tested the water dispenser. The water came out in a nice hard stream. I advise the customer they would need to purchase a new filter. I left the bypass in the filters place until the customer could get a another filter. I demonstrated to the customer how the ice/frost formed in the FC section. I leveled the unit and demonstrated how the doors should close. No wate
Near Spicewood, TX 78669
Andy
Job Details: 10/02/2019
ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site for ice machine not making ice. Tested and inspected unit and found issues with grid. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/02/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived onsite for customer complaint of freestanding range with dentsConfirmed dent to top of console assembly. Ordering console assembly. OF to R/S once part is available. ; ordrng 1 W11175518 (panl-cntrl SS)
Near Cedar Park, TX 78613
Thomas L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site for no cool condition. Temperatures were 16° and 51°. Pressures were 4 inches of vacuum and 150 pounds. Amp draw was .7. Compressor dome temperature was 123°. Reported findings to manufacturer. Manufacturer recommended that I make sure the low side was clean, replaced filter dryer, vacuum, and recharge, with a new filter dryer. These things I did. New frost pattern is complete. There is no water turned on to this product.Spoke with Joel.
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2019
DRYER WHIRLPOOL WED8500BW0 "arrived on site to inspect dryer not operating. Upon further inspection, I turned the power on to the unit and pressed start and nothin happened other than the console illuminating. I opened the unit up and removed the drum and tested ohms to the element, cutoffs, broken belt switch and the fuse and found the fuse open. I removed and replaced the fuse and retested and the unit operated as designed. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/02/2019
DRYER MAYTAG MED5500FW2 "arrived on site to inspect dryer noises. Upon further inspection, the customer turned the unit on and I could hear a faint vibration noise as it got louder as the unit warmed up. I disassembled the unit and found the blower wheel harness using and exhaust pipe were loose. Using the sealant pads prescreened for this call, I placed some of the pad in between the collar and blower housing and installed an extra screw to help secure the collar to the housing. I placed a pad in between the housing and the bottom panel and then placed the remaining pads around the exhaust pipe at the connection to the blower housing and connection to the back panel. Retested the unit and the vibration noise was gone. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Pflugerville, TX 78660
Al
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher not filling properly.Removed the kick plate and noticed the wire to the valve was not seated properly into the plug.I corrected the issue and tested the unit and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 10/02/2019
WASHER LG WM5000HWA "Arrived on site for washer not turning on. Inspected unit and work area. Attempted to perform diagnostics mode , UI would not respond. Disassembled unit and checked voltage going to main control. Found voltage present. Traced voltage to UI. Called tech support and spoke with Alex and confirmed prior testing. Will need to replace control to repair. Confirmed return ETA with SR.; ordrng 1 ADC75446025 (UI) and 1 JSONLY@CUSTREQ"