Near Austin, TX 78737
Leonardo
Job Details:
01/21/2020
COOKTOP WHIRLPOOL WCG97US0DS00
"Arrived on site to test unit for clicking ignitors, upon inspection we found the unit was working correctly, did a full run through of the cooktop, passed all tests.
Near Canyon Lake, TX 78132
Richard
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Near Bee Cave, TX 78738
Brandon
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHB1
"Arrived on site for customer complaint of unit not washing dishes after it fills, I found faulty pump/motor, I replaced pump/motor, unit tested good. No leaks at time of service."
Near Austin, TX 78734
Luis
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site for door issues. Adjusted hinge and front adjustments,remolded fresh food door seal."
Near Austin, TX 78757
David Z
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW6620HC0
"Arrived on site to diagnose washer with a loc message and reported leak. Checked unit over and verified control lock had been triggered and control panel was locked out. Showed customer how to lock / unlock control panel. They said they felt like there had been a small puddle under the front left foot, but no evidence was present. Advised to reduce soap usage 40% as I did see soap trails down the front, so leaks are probably just oversuds. Ran diagnostic cycle and no errors or leaks were present. Advised to run a clean cycle to remove some of the sud buildup. Advised on use and care. Call complete, no water leaks found at time of service."
Near Rogers, TX 76569
Dylan T.
Job Details:
01/21/2020
WASHER MAYTAG MVWB865GW0
Arrived on site customer complaint was washing machine wouldn’t add any water into it found it had a bad water valve replaced a part ran the unit everything worked as designed all lines are dry
Near Austin, TX 78704
Jacob
Job Details:
01/21/2020
DISHWASHER JENN-AIR JDB8200AWP0
Arrived onsite for unit stopping during normal cycles. Tested unit. Found that control was shorting out. Replaced control board. Tested unit. Unit test good. No leaks at this time.
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for for refrigerator left RC door handle loose. Inspected unit and work area. Removed handle screw and check door screw. Tighten door handle and tested door operation. All tested good, no water leaks detected durning service. Spoke with customer on user care guide."
Near New Braunfels, TX 78130
Robert
Job Details:
01/21/2020
RANGE WHIRLPOOL WFE550S0HZ1
Arrived on job for for one burner on the range top not heating. Tested voltage coming out of the switch and only found 15 volts. Replaced switch and tested again 240 volts are now present and the burner is now working. Complete
Near Pflugerville, TX 78660
Wesley
Job Details:
01/21/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived onnsite and found unit had just been used and using hot pads was unable to budge from install. Reset unit to factory setting and found all to be operating as designed. In event of console needed, 2 man required."
Near Buda, TX 78610
Kevin
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and inspected washer and found no saved error codes, ran automatic cycle test 12 and everything passed. Spoke with techline and 7726943038, because there is no error codes and washer is passing all tests they recommended replacing control and control panel again. 7726943038; ordrng 1 W11319991 (PANEL)"
Near Kyle, TX 78640
Leonardo
Job Details:
01/21/2020
RANGE WHIRLPOOL WFE525S0HS1
"Arrived on site to test unit for low temp, upon inspection we found the elements had been cycling on and off, replaced burners and infinite switches due to service pointer, retested and all burners works . complete"
Near Hutto, TX 78634
Andy
Job Details:
01/21/2020
DRYER WHIRLPOOL WED4815EW1
"Arrived on site for dryer noise and burning smell. Tested and inspected unit and found no burn smell or signs of burning. Found failed rollers, belt and pulls. Removed failed parts and replaced with new. Tested unit and all operations are normal and no burning smell. Instructed customer to keep an eye on unit for a while to be safe and instructed to have house vent cleaned. No other repairs are needed at this time."
Near Kyle, TX 78640
Leonardo
Job Details:
01/21/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Arrived on site to test unit for not draining, upon inspection we found the dishwasher was not draining at all, checked on all functions in testing and found control board was unresponsive, ordered control board and rescheduled. Office to set time ; ordrng 1 W11225084 (CONTROL )"
Near Nolanville, TX 76559
Arthur B.
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived onsite to install new compressor to 5 door dual evaporator refrigerator. Removed compressor and installed new dye drier, process stub using braising methods. Vacuumed unit down and charged with 5.5oz of R134a refrigerant. Observed fronts patterns. Good frost patterns forming. Advised customer to wait 24hrs prior to placing items back into unit. All water connections were dry at time of service."
Near Temple, TX 76502
Dylan T.
Job Details:
01/21/2020
OVEN MAYTAG MER8800FZ2
Arrived on site customer complaint was they didn’t like the way the oven smelled when they preheated ran the unit through diagnostic couldn’t find anything wrong at this time working as designed
Near Cedar Park, TX 78613
Paul
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"Arrived onsite for the refrigerator that started leaking again from underneath when water is dispensed or when the ice maker cycles. I found the water line from the fill valve to the filter kinked badly where it comes out of the fill valve causing the leak. The line needs to be replaced and possibly the fill valve..; ordrng 1 WPW10678712 (TUBE-WATER)"
Near Pflugerville, TX 78660
Al
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
Arrived to install previously ordered parts.Installed caps.Job complete
Near , TX 78610
Jacob
Job Details:
01/21/2020
OVEN WHIRLPOOL WFG550S0HZ1
Arrived onsite for drawer to unit not being flush. Tested unit. Adjusted drawer to unit. Drawer is now flush. No issues at this time. Job complete
Near Temple, TX 76501
Jonathan M
Job Details:
01/21/2020
RANGE WHIRLPOOL WFC310S0ES4
Arrived on site for oven door that was dented. Inspected unit and work area. Unit appears to be dented on left side of stainless steel door. Replaced glass door and unit is looking and working as designed. Call complete.
Near Austin, TX 78757
David Z
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD4850HW0
"Arrived on site to diagnose a gas dryer that was not heating. Performed diagnostics and found thermal fuse and associated thermostats testing good. Found IGNITOR was getting red hot, but no flame was being produced. Tested flame sensor and found it open. Replaced flame sensor and retested. Unit Immediately fires up and began heating. All is working as designed. Call complete."
Near Austin, TX 78738
Brandon
Job Details:
01/21/2020
DRYER WHIRLPOOL WED94HEXL0
"Arrived on site for customer complaint of unit making noise, I disassembled unit, found blower wheel was wobbling indications of a bent motor shaft. Found other noises coming from roller wheels and idler wheel. Quoted customer for blower wheel, motor, and repair kit. Old blower wheel needs to be cut off because it’s stripped. ordrng 1 WPW10211915 (wheel)"
Near New Braunfels, TX 78130
Robert
Job Details:
01/21/2020
RANGE WHIRLPOOL WFE320M0ES2
Arrived on job for for the range door not opening correctly. Upon inspection we found that the door hinges were damaged. Replaced both hinges and tested door. Everything working properly now. Complete.
Near Pflugerville, TX 78660
Al
Job Details:
01/21/2020
RANGE WHIRLPOOL WGG745S0FS02
Arrived to inspect gas range not lighting.I turned all burners on and unit tested as designed.Oven also ignited as designed.Job complete
Near Austin, TX 78703
Jacob
Job Details:
01/21/2020
RANGE KITCHENAID KSGG700ESS1
Arrived onsite for unit having damaged near console. Looked at unit. Found that right side end cap is damaged. Ordered part. Rescheduled with customer ; ordrng 1 W10555940 (endcap-pnl)
Near Cedar Park, TX 78613
Paul
Job Details:
01/21/2020
WASHER LG WT5680HVA
Arrived onsite for the washer that a glass broke inside it and it needs to be cleaned up. i found glass slivers in the basket. The basket and tub needs to be vacuumed out. I removed the wash plate cap and the wash plate. Bothe were full of small pieces of glass. I vacuumed the glass out of the unit and flushed the tub. There were no more glass pieces present. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL WMH53521HZ3
"Arrived onsite for customer complaint of OTR microwave turntable making grinding noises when turning. Confirmed issue. Removed and replaced turntable motor,reassembled and tested. Turntable now moves as designed. No other issues found."
Near Georgetown, TX 78628
Dylan T.
Job Details:
01/21/2020
MICROWAVE KITCHENAID KMBP100ESS01
Arrived on site customer complaint was microwave wouldn’t come on or anything replace all 3 control board unit is getting power correctly but still not coming on need to order the display; ordrng 1 W10588761 (panl-cntrl)
Near Dripping Springs, TX 78620
Brandon
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
"Arrived on site to replace gearcase drive pulley and belt, after replacing I ran calibration cycle, and tested unit for leaks, unit tested good."
Near West Lake Hills, TX 78746
Kevin
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site and inspected washer and found no water flow from cold valve, replaced valve assembly and washer is now operating normally. Ran test 51 and 52 to confirm operation. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KBFC42FTS06
"Arrived on site to install previous diagnosed part. Gained access to ice maker optics. Removed failed optics control and installed new. Tested ice maker operation and found ice maker operating. All tested good, no water leaks detected.
Near Austin, TX 78737
Luis
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Arrived on site for water leaking and frost in freezer. Found ice room door not sealing at bottom of door causing warm air to enter ice compartment,found ice box fan running weak. Diagnosed unit will need a Ice box fan,ice room door and ice room door gasket. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10702031 (ICE DOOR) and 1 W10853439 (GASKET ICE DOOR) and 1 W10865318 (ICE BOX FAN), states that autho needed"
Near Marble Falls, TX 78654
James
Job Details:
01/21/2020
DRYER WHIRLPOOL WED4850HW0
Arrived on site and found door seal has come off. Installed new and instructed customer to allow adhesive to cure over night before using. Job complete
Near Austin, TX 78722
Scott
Job Details:
01/21/2020
RANGE KITCHENAID KFGD500ESS04
"Arrived on site for upper oven not lighting . Found bake igniter burned out . Replaced igniter . Tested unit ,all checked normal . No gas leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Al
Job Details:
01/21/2020
RANGE WHIRLPOOL WFG320M0BS3
"Arrived to install previously ordered part.Removed and replaced the main harness.Reassembled and unit tested as designed.Called Whirlpool Tech line and spoke with LEON, who walked me through the repair.Job complete"
Near Georgetown, TX 78628
Lou
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"arrived on site to inspect water/ice build up under crisper drawer. Upon further inspection, I found water under the pantry base and once I removed the base, I found ice had formed. I found that when the RC evaporator is defrosting water is overflowing the Evap tray and running under the pantry base. I pulled the unit from the wall and removed the back cover. I removed the drain tube and found it clogged with debris. Using my steamer, I blasted the RC evaporator drain tube inside the RC section with hot water to clear any other debris. Reinstalled the drain tube and using manufacturers approved silicone, I sealed the opening of the drain tube to prevent warm air leaking into the RC evaporator area. I reassembled the unit and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for refrigerator door closing issues. Upon arrival customer informed me that issues are door closing issues for FC. FC too cold. And RC door leaks water and freeze in ice container. Tested and inspected unit and found FC temperature in range. All doors and sliding trays operations are normal. Did find abnormal water/ ice buildup in ice container on left RC door. Found door, Ice maker, ice bucket and ice container door will need to be replaced. Due to customer feeling FC is too cold bumped up from 0° to 5° and asked customer to keep an eye on to see how that works and showed customer how to adjust temperature if needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10815695 (dor-fip ss) and 1 W11129522 (ice-contnr) and 1 W11399564 (ICE DOOR)"
Near Austin, TX 78748
Luis
Job Details:
01/21/2020
FREEZER WHIRLPOOL WRX986SIHZ00
Arrived on site removed defective drawer installed new drawer assembly
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/21/2020
DISHWASHER GE GSD5320D01BB
"Arrived on site for to install previous diagnosed part. Gained to hose chamber and removed failed hose and installed new. Installed unit and tested operation and monitored for water leaks. Found all operations tested good, no water leaks detected.
Near Austin, TX 78748
Leonardo
Job Details:
01/21/2020
RANGE WHIRLPOOL WFG535S0JS0
"Arrived on site to test unit for no control, upon inspection we found the control was fried, replaced Control board and retested, no issues. Called safety and no answer due to holiday. Complete"
Near New Braunfels, TX 78130
Robert
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Arrived on job for the microwave vent light not working. Replaced control and light bulb. tested unit. And everything is working properly. Complete.
Near Round Rock, TX 78664
Andy
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Arrived on site for refrigerator not cooling. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78721
Scott
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site for humming noise . Sound was evedient in test 3 . Replaced fan and dampener . Noise is still there . Ordering con fan and blade , ice box fan blade . No water leaks detected . Please call to set return .; ordrng 4 DAMPENERPADSCOMPRESSORs and 1 W11123104 (COND FAN) and 1 WP12825803 (blade-fan) and 1 WPW10123444K (wheel)"
Near Austin, TX 78731
Cliff
Job Details:
01/21/2020
RANGE JENN-AIR JGRP430HL00
Arrived on site to diagnose a range that is not heating properly. Checked temperature and found all is working properly at this time. No further repairs are needed at this time.
Near Round Rock, TX 78665
Andy
Job Details:
01/21/2020
OVEN KITCHENAID KEBS207ESS00
Arrived on site to install previously diagnosed parts from first visit. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Austin, TX 78731
Cliff
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KSSC42QTS00
Arrived on site to diagnose a refrigerator that is not producing ice. Found ice cube stuck in stripper arm preventing it from cycling. Advised homeowner on findings. No repairs were done today. No leaks were found at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker cycle. Found heater not engaging on ice maker. Removed failed ice maker and installed new. Monitored ice cycle and fill operation. Tested all other operations. All tested good, no water leaks detected."
Near Kingsland, TX 78639
James
Job Details:
01/21/2020
OVEN WHIRLPOOL WFE770H0FZ2
Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete
Near Nolanville, TX 76559
Arthur B.
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
"Arrived onsite for customer complaint of water drips on dispenser, ice build up on FC door brackets and icemaker in door not making ice. Ran diagnostics and found error code E2. Attempted a harvest and found motor not moving. Upon inspection of FC door found bracket not sitting correctly causing gap on top of door liner. Ordering door brackets and return with icemaker, ice door and valve. All water connections were dry at time of service.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"
Near Austin, TX 78748
Luis
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
"Arrived on site for freezer door issues. Found left side of freezer door not sealing. Removed door found gears on tracks not aligned. Aligned both gears on door tracks,reinstalled freezer door checked door operation gasket sealing correctly to cabinet"
Near Austin, TX 78752
Scott
Job Details:
01/21/2020
WASHER WHIRLPOOL MVWB765FW3
Arrived on site for washer making noise . Found and removed change stuck between wash plate and inner basket . Ran calibration and diagnostics wash test all checked normal . No water leaks detected at time of service .job complete .
Near Austin, TX 78738
Luis
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03
"Arrived on site for freezing in fresh food and ice build up in freezer. Found air entering around damper with damper door shut,added sealer around damper housing. Found freezer door not sealing to cabinet,adjusted tracks to freezer section reinstalled door checked door seal good"
Near Austin, TX 78748
Leonardo
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
"Arrived on site to test unit for a non drying situation, upon inspection we found heating element was working correctly and all functions checked out, instructed customer on proper use with rinse aid. Complete"
Near Kyle, TX 78640
Leonardo
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site to test dispenser, upon inspection found the door to the dispenser was misaligned due to packet placement, repaired door and placed in correct position. Complete"
Near Salado, TX 76571
Arthur B.
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Spoken with customer regarding part. Did not have part on this visit Ordering part for return.; ordrng 1 WPW10605057 (pump and motor assy)
Near Austin, TX 78653
Scott
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW4855HW1
Arrived on site for dented lid door . Replaced lid . All checked normal with unit . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Robert
Job Details:
01/21/2020
DISHWASHER AMANA ADB1400AGS1
Arrived on job for dishwasher not drying dishes properly. Upon inspection we found that the dispenser is not dispensing the drying agent into the dishwasher. Replaced dispenser and tested. Everything working properly. Complete
Near Kyle, TX 78640
Kevin
Job Details:
01/21/2020
DRYER WHIRLPOOL WED6200SW1
Arrived on site and inspected dryer and found tension pulley is rattling. Replaced it with dryer kit and found pulley in dryer kit is too big. A new one will need to be ordered to correct the issue. ordrng 1 8547174V (pulley-idr) and 1 KBONLY
Near New Braunfels, TX 78130
Robert
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
Arrived onsite for the washer not powering on. Ran diagnostics and found that the drain pump was running continuously. Replaced control board and calibrated. Everything is working properly no leaks detected. Complete.
Near Austin, TX 78759
David Z
Job Details:
01/21/2020
WASHER WHIRLPOOL MHW5630HC
Arrived on site to install previously diagnosed parts. Used harness to repair. Retested unit and lock is now properly functioning. All is working as designed. Call complete.
Near Pflugerville, TX 78660
Al
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS2
Arrived to inspect dishwasher not draining or drying properly.Ran diagnostics test mode and unit tested as designed.Customer wasn’t using rinse aid so dishes were not drying properly.Unit drained and heater worked properly.All water lines were dry at the time of service.Job complete
Near Holland, TX 76534
Dylan T.
Job Details:
01/21/2020
WASHER GE GFW450SPM1DG
Arrived on site customer complaint was washer wasn’t doing anything call tech line previously and they told me to replace the soap dispenser motor replace the part ran the unit still would not work properly call tech line they told me to order the inverter again and the motor and the pressure switch just to be on the safe side informed customer what was going on ; ordrng 1 WH12X20898 (washing machine pres) and 1 WH12X27941 (inverter) and 1 WH20X27942 (drive motor asm)
Near Austin, TX 78745
Leonardo
Job Details:
01/21/2020
OVEN WHIRLPOOL WOS72EC0HV00
"Arrived on site to replace door glass,replaced glass
Near Leander, TX 78641
Lou
Job Details:
01/21/2020
OVEN WHIRLPOOL WOS51EC0HS01
"arrived on site to inspect oven nameplate peeling off. Upon further inspection, I found the nameplate coming off and appeared as if something rubbed up against and got hung on it and peeled it off. I removed the old nameplate and repacked it with a new one. Nit is within the 30 day cosmetic warranty. Unit is operating as designed. Job completed."
Near San Marcos, TX 78666
Brandon
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW92HEFW0
"Arrived on site to replace shocks ordered by previous tech, after replacing shocks, I ran diagnostic test cycle, every test passed in diagnostic mode. Unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details:
01/21/2020
OVEN WHIRLPOOL WOS51EC0HS00
Arrived onsite and inspected oven for temp concerns. Found unit operating as designed. Advised customer extensively on use and care.
Near Austin, TX 78727
Wesley
Job Details:
01/21/2020
DRYER MAYTAG MEDX655DW1
Arrived onnsite and found unit operating as designed. Found long dry times coming from crushed vent. Advised customer on findings. All else checks good.
Near Spring Branch, TX 78070
Richard
Job Details:
01/21/2020
MICROWAVE FRIGIDAIRE FGMO226NUF
Arrived onsite for the microwave not turning on. Upon inspection found that the fuse was blown. Replaced door switches and fuse and the microwave comes on but it thinks the door is closed when door is open. Need to order other switch. And bracket. Office to reschedule. ; ordrng 1 5304519341 (BRACKET) and 1 5304519343 (UPPER MICRO SWITCH )
Near Round Rock, TX 78665
Andy
Job Details:
01/21/2020
MICROWAVE KITCHENAID KMHC319ESS3
Arrived on site for previously installed door damaged. Inspected unit and found damaged door. (see SD-QuickPic) removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/21/2020
COOKTOP WHIRLPOOL WCG55US6HS00
"Arrived on site to test again, repaired and retested, no problems found or leaks detected. Complete"
Near Round Rock, TX 78664
Andy
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
Arrived on site for washer not filling with water. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near , TX 78654
Lou
Job Details:
01/21/2020
OVEN WHIRLPOOL WOS51EC0AS04
"arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five readings were 333, 309, 399, 337, 394 for an average of 354 degrees. I advised the customer of my findings and made recommendations for use and care. Job completed."
Near Austin, TX 78738
Luis
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
"Arrived on site for refrigerant leak. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Replaced the compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Austin, TX 78746
Kevin
Job Details:
01/20/2020
REFRIGERATOR GE TPX24BRYAWW
"Arrived on site and inspected refrigerator and found water line to icemaker from inlet valve is Burnt and Cracked, Condenser fan has failed and compressor is overheating which is melting water line. Turned water off at source
Near Horseshoe Bay, TX 78657
James
Job Details:
01/20/2020
ICE MACHINE KITCHENAID KUIC18NNTS0
"Arrived on site and tested operation. Found large block of ice has formed on evaporator and unit is not filling with water. Inspected water line and found lots of debris in fill tube. Also found external drain pump is leaking. Also found shower head and tube separating causing leak at connection. Unit will,need new valve, tube and pump to repair.
Near Austin, TX 78723
Wesley
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived onnsite and found power to unit but unresponsive UI. Drain works though. Ordering UI electronics to repair. ; ordrng 1 W11368911 (UI)
Near Manor, TX 78653
Scott
Job Details:
01/20/2020
MICROWAVE FRIGIDAIRE MWV150KBB
Near Austin, TX 78751
Richard
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
Arrived onsite for the ice maker not working. Ran diagnostics and found that the ice box fan is not working. Upon inspection found that there is ice build in the freezer compartment. Advise customer to turn refrigerator off to allow ice build up to defrost. Also Ordering the ice box fan. Office to schedule a time frame. ; ordrng 1 W10685479 (fan)
Near Lockhart, TX 78644
Jacob
Job Details:
01/20/2020
RANGE KITCHENAID KFED500ESS02
Arrived onsite for knob to unit not working. Tested unit. Found that metal ring inside knob is missing. Ordered part. Rescheduled with customer ; ordrng 1 W11230929 (knob)
Near Liberty Hill, TX 78642
James
Job Details:
01/20/2020
WASHER LG WM3360HVCA
Arrived on site and installed bellow ring. Ran diagnostics and found unit working properly. Job complete
Near Austin, TX 78733
Luis
Job Details:
01/20/2020
ICE MACHINE KITCHENAID KUIO18NNZS0
"Arrived on site for no ice. Found incorrect water filter for unit. Installed a new water recommended from manufacture,ran diagnostics all test passed.
Near Leander, TX 78641
Lou
Job Details:
01/20/2020
REFRIGERATOR LG LMXS30776D/02
"arrived on site to install previously diagnosed and ordered parts. Due to the unit right door bottom left corner being open approximately 1/8 inch, I was to removed and replaced the right door bottom hinge and adjust. However, the part ordered ended up being the wrong part; therefore, I am reordering the correct part. I am ordering the right door lower hinge AEH74197710 No leaks observed during service.; ordrng 1 AEH74197710 (LOWER HINGE)"
Near New Braunfels, TX 78132
Robert
Job Details:
01/20/2020
DISHWASHER JENN-AIR JDB8700AWP3
Arrived on job for the washer stopping mid cycle. Found that the optical sensor cracked and damaged the wire harness. ; ordrng 1 W10861608 (harns-wire)
Near Austin, TX 78739
Leonardo
Job Details:
01/20/2020
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site to test unit for unit leaking. Found unit leaning to the right and found insulation stuck in lip observing water and leaking. Will need new insulation W10380173. ; ordrng 1 W10380173 (INSULATION )
Near Georgetown, TX 78628
Cliff
Job Details:
01/20/2020
REFRIGERATOR AMANA AFI2538AES
Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found aftermarket filter installed in unit causing water flow issue. Advised homeowner on correct filter to purchase and no further repairs to be done at this time. No leaks were found at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details:
01/20/2020
ICE MACHINE KITCHENAID KUID508HPS00
Arrived on site and installed new light. Found light still not coming on. Found after unplugged and plugged unit back in the light came on. Found magnet missing inside inner door. Unit will need new inner panel with magnet to repair. ; ordrng 1 W10563026 (panel)
Near Austin, TX 78754
Scott
Job Details:
01/20/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00
"Arrived on site replaced rails .also customer had complained about moisture on fresh food mullion ,adjusted mullion heater . Door is now sealing properly .no water leaks detected at time of service. Job complete ."
Near Austin, TX 78754
Richard
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived onsite for the refrigerator not cooling. Upon inspection found that the Fresh food evaporator had frozen up again. And also found that the dispenser motor is not working and the freezer light module is not working causing the lights to blink. Need to order parts. Need authorization to replace control, UI, fam motor assembly, dispenser motor, module. Evap cover. ; ordrng 1 NEEDAUTHORIZATION (NEED AUTHORIZATION FOR REPAIR ) and 1 W10822606 (motor) and 1 W11205083 (module)"
Near Austin, TX 78749
Kevin
Job Details:
01/20/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and replaced all parts diagnosed by previous technician, ran test 12 and all function has returned to washer, job complete"
Near Elgin, TX 78621
Scott
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL WDF520PADW7
"Arrived on site for dishwasher leaking . Found tub has cracked in front of tub due to heater failure ,will need tub , and lower spray arm has failed . Will need autho . Only leak detected is crack in tub . Please cal to set return .; ordrng 1 AUTHO and 1 W10804026 (tub-dishwr) and 1 WPW10319027 (arm-spray)"
Near Austin, TX 78702
Leonardo
Job Details:
01/20/2020
MICROWAVE IKEA IBMS1455DS01
"Arrived on site to test unit for a missing button. Upon inspection we found the clip that holds the button had broken and was hanging from the mic, ordered button w11086664 and clip w11116990, ; ordrng 1 W11086664 (BUTTON ) and 1 W11116990 (CLIP)"
Near Leander, TX 78641
Tyler B.
Job Details:
01/20/2020
COOKTOP WHIRLPOOL WCG97US6DS00
Arrived to replace middle valve. Removed and replaced and tested good
Near Austin, TX 78735
Leonardo
Job Details:
01/20/2020
DISHWASHER KITCHENAID KUDE70FXSS5
Arrived on site to test unit for lock keypad. Unlocked keypad test unit and unit test good on complete
Near Canyon Lake, TX 78132
Robert
Job Details:
01/20/2020
OVEN WHIRLPOOL WOS72EC0HS01
Arrived onsite for the oven user interface not working. Upon inspection we found that the interface was indeed malfunctioning. Replaced the UI console and tested oven. everything working properly. Complete.
Near Austin, TX 78746
Leonardo
Job Details:
01/20/2020
MICROWAVE JENN-AIR JMC8130DDS
Arrived on site to test unit for microwave not working. Test unit and found unit not getting power. Pulled unit out and found tripped breaker at outlet. Secured breaker fuse test unit and unit test good job complete.
Near Seguin, TX 78155
Jacob
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
Arrived onsite to replace parts. As replacement of parts. The water hose that goes to the valve ripped in half. Ordered new part. Rescheduled with customer. ; ordrng 1 W10349052 (tube-water)
Near Austin, TX 78717
Tyler B.
Job Details:
01/20/2020
MICROWAVE JENN-AIR JMW3430WS00
"Arrived to inspect unit with turntable not spinning. Found table was turned on, unit will need motor replaced, due to complexity will need 2 techs and 2hrs and 1 CNOTE (2HR WINDOW ) and 1 CNOTE (OFFICE RS)"
Near Austin, TX 78757
Wesley
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Arrived onnsite and found unit operating with repeat failure. Ordered a defrost. Returning with cover and harness to repair. ;
Near Lampasas, TX 76550
Arthur B.
Job Details:
01/20/2020
OVEN WHIRLPOOL WFE505W0HS1
"Arrived onsite for customer complaint of slide in range oven door hinge broke. Found spring hinge holder broken. Removed and replaced hinges,reassembled and installed door. Door open/closes as designed."
Near Manchaca, TX 78652
Kevin
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRS325FDAT
"Arrived on site and inspected refrigerator and found freezer lights are out and fresh food section lights are flashing, removed and replaced both and they are now working properly. Job complete"