Near Spicewood, TX 78669
Cliff
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived on site to diagnose a refrigerator that is rattling. Proud leveling legs not lowered causing abnormal vibration noise on unit. Lowered leveling legs and tested unit found all is functioning properly at this time.
Near Briarcliff, TX 78669
Cliff
Job Details: 10/13/2018
MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site to diagnose a microwave that is intermittently not heating or cooking. Tested unit and found failed door switches in unit causing failure. Replaced all three door switches and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
Paul
Job Details: 10/13/2018
VENTHOOD KITCHENAID KWCU265HSS1 Arrived onsite for the vent hood that the lights are not working on and another company replaced a switch. I found no power at the control on the switch for the lights. There was no tech sheet in SM. The schematic on the hood doesn’t match the wiring in the hood. It appears to be a bad control because I have 120VAC from the J-box to the control on the fan side of the board. Ordering WPW10368686 BOARD-CNTR. RS for Thu 10/18.; ordrng 1 WPW10368686 (BOARD-CNTR)
Near Leander, TX 78641
James
Job Details: 10/13/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and inspected unit. Found that the tuck shelf has mildew on left side. Unit will need new shelf to repair. Instructed customer the the part is factory only and we will have to request it from Whirlpool. ; ordrng 1 CNOTE (VERIFY SHELF WITH PHOTO) and 1 W10889546 (shelf-glas)
Near Briarcliff, TX 78669
Cliff
Job Details: 10/13/2018
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door Bello curved inward at top causing water to bypass door seal. Bellows will need to be replaced to complete repairs. Return date is set for 10/16/18. No charges the homeowner for this trip per SP, file under prior 30 from last trip; ordrng 1 WPW10340443 (bellow)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/13/2018
DRYER MAYTAG MDE28PRCYW1 "MDE28PRCYW1 Arrived to instal previously diagnosed and removed part. I removed and replaced the faulty blower wheel and tested the unit. All functions were present and the unit heated and cycled as designed. Lint removed from chassis. From prior service: Parts coverage for 5 years. Commercial customer, will collect in full on return service."
Near Round Rock, TX 78665
Jerry C.
Job Details: 10/13/2018
WASHER WHIRLPOOL WTW8500DW4 "WTW8500DW4 F7E5; F0E3 Arrived to inspect a basket that was off-balance. Found F codes F7E5, F0E3 during service mode. After noticing the issue was due to tub contacting side of chassis, I corrected suspension mounting, the issue was resolved. I found and removed non manufacture authorized spacers from the legs. Calibrated and tested unit. Operational test good, no leaks observed during service."
Near Spicewood, TX 78669
Cliff
Job Details: 10/13/2018
WASHER WHIRLPOOL WFW94HEXR2 Arrived on site to diagnose a washing machine that is not cycling. Found F6E1 error code saved in control. Also noted shorted motor control board and possibly damaged door lock. Ordering both parts and set return date for 10/16/18. Doorlock only to be installed if absolutely needed and unit still not operational after replacing motor control.; ordrng 1 WP8183270 (latch) and 1 WPW10374126 (cntrl-elec (MCU))
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/13/2018
DRYER WHIRLPOOL WET4027HW0 "WET4027HW0 Arrived to inspect vent detached. I found the vent connection in the wall was incorrect and a coupler, not allowing the flexible vent to fit over the coupler and causing it to fall off. I was able to correct the issue with foil tape and verified a solid connection to the unit’s flexible line. No lint within chassis. Warranty service applied."
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/13/2018
WASHER WHIRLPOOL MHW8000AW0 Arrived on site and ran several diagnostic cycles with the rear panel off and found water is leaking from the hose connecting the drain pump to the exit from the machine. Hose has been vibrating against the MCU casing. Took pictures quoted customer for drain hose customer requested October 29 as a return date; ordrng 1 DONOT (RESCHEDULE) and 1 W10611624 (hose)
Near Elgin, TX 78621
Joseph C.
Job Details: 10/13/2018
RANGE GE JGBS66REK3SS "Arrived on site for “not achieving temps in oven” complaint. Inspected unit and found safety valve off and ignitor not connected to harness. Set safety valve to “on” and reconnected ignitor to harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Luling, TX 78648
Diego G.
Job Details: 10/13/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for no operation issues. Found unit not advancing. Removed console assy and found loose connection at main board. Reposition connector reconnected, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/13/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for no operation issues. Found unit not advancing. Removed console assy and found loose connection at main board. Reposition connector reconnected, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/13/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for no operation issues. Found unit not advancing. Removed console assy and found loose connection at main board. Reposition connector reconnected, all functions tested OK. No leaks present. Job complete"
Near Smithville, TX 78957
Thomas L.
Job Details: 10/13/2018
WASHER MAYTAG MVWB855DC3 Arrived on site for no water fill condition. Found failed inlet water valve. Replaced and tested. Operations are normal and all water connections are dry.
Near Elgin, TX 78621
Joseph C.
Job Details: 10/13/2018
WASHER KITCHENAID KAWS700GQ0 "Arrived on site for “not spinning clothes dry” complaint. Inspected unit and found lid switch broken. Ordering new lid switch. Return for repairs on Thursday 10/18. No leaks detected, at time of service.; ordrng 1 3949247V (switch-plg)"
Near Smithville, TX 78957
Thomas L.
Job Details: 10/13/2018
RANGE KITCHENAID KDRS467VSS03 Can not remove receiver. Will talk to Chase; saved tckt
Near Smithville, TX 78957
Thomas L.
Job Details: 10/13/2018
WASHER GE GTW460ASJ8WW Arrived on site for operation. Unit was full of water. Unit would not drain. Unplugged and then drain started but did not stop when turn off when emptied. Unit needs a control. Lid lock did not lock either. Will order lock. Office to reschedule. ; ordrng 1 WH01X24114 (LID SWITCH) and 1 WH18X28176 (CONTROL)
Near Smithville, TX 78957
Thomas L.
Job Details: 10/13/2018
DRYER WHIRLPOOL WED7300DW1 Arrived on site for no heat condition. But unit do you have open thermal cut off. Replaced and tested. All operations were normal. Dryer is clean.
Near Spicewood, TX 78669
Cliff
Job Details: 10/13/2018
DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer with a door that will not close. Tested unit and found hinges misshaped causing door not to meet strike. Reset hinges to proper position and tested unit. Found all is working properly at this time.
Near Luling, TX 78648
Diego G.
Job Details: 10/13/2018
DISHWASHER HOTPOINT HDA3400G02BB Arrived on site. Check for advancing issues. Found timer bad not allowing cycle to advance. Was able to press on timer knob and get it to work but when I let go it stops. Will need timer to repair unit. Rescheduled for 10/16/18; ordrng 1 WD21X10155 (timer)
Near Luling, TX 78648
Diego G.
Job Details: 10/13/2018
DISHWASHER HOTPOINT HDA3400G02BB Arrived on site. Check for advancing issues. Found timer bad not allowing cycle to advance. Was able to press on timer knob and get it to work but when I let go it stops. Will need timer to repair unit. Rescheduled for 10/16/18; ordrng 1 WD21X10155 (timer)
Near Luling, TX 78648
Diego G.
Job Details: 10/13/2018
DISHWASHER HOTPOINT HDA3400G02BB Arrived on site. Check for advancing issues. Found timer bad not allowing cycle to advance. Was able to press on timer knob and get it to work but when I let go it stops. Will need timer to repair unit. Rescheduled for 10/16/18; ordrng 1 WD21X10155 (timer)
Near Spicewood, TX 78669
Cliff
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site to diagnose the refrigerator that is not producing ice. Found ice cube jammed and ice maker on preventing unit from cycling. Removed ice from arm and ice maker completed cycle normally. All test good at this time and no leaks were found at time of service.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no cool condition. Freezer temp was 64° and fresh food section was 46°. Although the temperatures were too high, none of the fans or the compressor were running. I entered diagnostics and were able to get all these components to operate. I unplugged the unit for three minutes and plug it back in. All the components now started running. The control board is defective and will need to be replaced. All water connections with dry.; ordrng 1 W10843055 (cntrl-elec)"
Near Troy, TX 76579
Arthur B.
Job Details: 10/13/2018
DRYER MAYTAG MED5500FW1 Arrived onsite for customer complaint of dryer getting “Check Vent” when drying. Found dryer tube is too long. Was able to shorten tube and cleared error code. Tested unit. Unit now has good air flow. Prior technician did not address issue prior to reassembly. Advised no service fee applied. Dryer vent and lint trap was clean of lint at time of service.
Near Lockhart, TX 78644
Diego G.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL DU1055XTVS1 Arrived on site. Check for no operation issues. Unit started working again as designed. Verify connections all checked OK. Couldn’t duplicate issue that customer was having. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL DU1055XTVS1 Arrived on site. Check for no operation issues. Unit started working again as designed. Verify connections all checked OK. Couldn’t duplicate issue that customer was having. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL DU1055XTVS1 Arrived on site. Check for no operation issues. Unit started working again as designed. Verify connections all checked OK. Couldn’t duplicate issue that customer was having. No leaks present. Job complete
Near Dale, TX 78616
Diego G.
Job Details: 10/13/2018
WASHER MAYTAG MVWC415EW1 "Arrived on site. Check for no spin issues. Found basket not positioned correctly on shaft causing unit not to spin correctly. Repositioned basket and secured, all functions tested OK. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/13/2018
WASHER MAYTAG MVWC415EW1 "Arrived on site. Check for no spin issues. Found basket not positioned correctly on shaft causing unit not to spin correctly. Repositioned basket and secured, all functions tested OK. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/13/2018
WASHER MAYTAG MVWC415EW1 "Arrived on site. Check for no spin issues. Found basket not positioned correctly on shaft causing unit not to spin correctly. Repositioned basket and secured, all functions tested OK. No leaks present. Job complete"
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/13/2018
WASHER WHIRLPOOL WTW7500GC0 Arrived onsite for customer complaint of top load washer getting error code “LF” and won’t complete cycle. Ran manual test on hot and cold valves and found no water entering system. Removed console and removed faulty water valve. Installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Waco, TX 76704
Arthur B.
Job Details: 10/13/2018
DRYER MAYTAG MEDB765FW0 Arrived onsite for customer complaint of dryer door not closing to start cycle. Found door catch came off and in between door. Removed glass portion and secured door catch to frame. Reassembled. Door now closes properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Waco, TX 76705
Arthur B.
Job Details: 10/13/2018
DRYER WHIRLPOOL WED8500DC4 Arrived onsite for customer complaint of dryer making squealing noise when tumbling. Removed bulkhead and found dryer wheels seized. Removed and replaced wheels using dryer repair kit. Reassembled and tested. Unit now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/13/2018
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Found inner wash basket wobbling inside tub and loose. Attempted to removed washplate and found washplate seized to shaft. Unit will need new outer tub,inner basket, washplate and return with gearcase. OF to get authorization before we can proceed. oF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10512161 (tub asm) and 1 W10752719 (basket inner) and 1 W10902814 (washplate)"
Near Waco, TX 76710
Arthur B.
Job Details: 10/13/2018
DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Found door switch tab broken causing circuit to complete when door is closed. Removed and replaced door switch. Reassembled. Tested unit. Unit now heats and dries as intended. No other issues found. Dryer vent clean of lint at time of service.
Near Waco, TX 76711
Arthur B.
Job Details: 10/13/2018
DRYER WHIRLPOOL WED85HEFW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Checked voltage and unit is getting proper 240V. Tested unit. Found control relay would not turn on to maintain heat. Removed and replaced control. Reassembled and tested unit. Unit now heats properly. Dryer vent and lint trap was clean of lint at time of service.
Near Waco, TX 76707
Arthur B.
Job Details: 10/13/2018
WASHER HOTPOINT HTWP1400FWW Arrived onsite for customer complaint of top load washer shaking when spinning out. Found hub nut stripped causing inner basket to wobble. Ordering ring split and hub nut to address issue. R/S for Tuesday 10/16. All water connections were dry at time of service.; ordrng 1 WH02X10265 (ring split) and 1 WH2X1193 (HUB NUT)
Near Austin, TX 78717
Lou
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found that the customer attempted to defrost the unit, but there was still some ice built upon the Evap/Evap cover. I left the doors open to allow the ice the thaw out more while I removed and replaced the main control and UI per service pointer #W10772228D. Once I completed that, using my steamer, I removed the remaining ice ad installed the Evap fan motor/thermistor. Upon completion, I had the customer turn the power back on to the unit at the breaker and once the unit was on, I placed it in diagnostics and tested the unit. The unit began to operate as designed and began to cool immediately. I installed the Evap cover and the remaining parts I removed. The customer requested that I leave the shelving out to clean. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Arrived on site and tested operation. Found ice has wet coating and damper seems louder than normal. Found temps to be right at 14 degrees in freezer and customer has noticed items in fresh food compartment getting really cold to the point of starting to freeze. Unit will need new damper to repair. Will bring jazz control on return visit as well. No leaks found at time of service. ; ordrng 1 WPW10594330 (control)
Near Austin, TX 78717
Lou
Job Details: 10/13/2018
DRYER WHIRLPOOL LGQ8800JQ0 "arrived on site to install previously diagnosed and ordered part. I removed the drum from the unit and removed the old rear seal. I installed the new rear seal and applied the heat resistant adhesive to the seal/drum. Re-installed the drum and tested the unit. Unit operates as designed, no lint observed during service. Job completed."
Near Austin, TX 78717
Lou
Job Details: 10/13/2018
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, basket and wash plate. I calibrated the unit then tested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Cedar Park, TX 78613
James
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site and tested operation. Found freezer light switch ice up and not making proper contact for light to com on. Found frost on rails caused by air leak. Inspected gasket and liner. Found gaping between cabinet and liner in both compartments. Unit will need to have the cabinet sealed to the liner with silicone around both compartments and the light switch replaced. Unit will also need both rails replaced as well to repair. All water connections dry at time of service ; ordrng 1 12002646 (light switch) and 1 W10841140 (SILICONE)
Near Austin, TX 78744
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for moisture in fresh food. Found large gap at fresh food evaporator gasket. Remolded gasket checked door seal good gasket sealing to cabinet correctly
Near Austin, TX 78744
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for water leaking from filter head,found filter not inserting fully into housing,removed filter found obstruction in filter housing. Removed obstruction,installed water filter tested water dispenser,water dispensing correctly and no leaks."
Near Austin, TX 78738
Brandon
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL KBSD608ESS00 "Arrived on site for part hanger, I replaced rail, bin, gasket, and door cover. Unit tested good."
Near Austin, TX 78738
Brandon
Job Details: 10/13/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of upper oven not heating properly, found broil element was bad, I replaced element, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of dishwasher not working, found water supply was shut off to unit, once water supply line turned on, unit tested good,"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
WASHER WHIRLPOOL WFW94HEXL2 "Arrived on site for customer complaint of washer not working at all, found error codes F06 e01 f08 e01, found bad MCU. Customer is not repairing at this time."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
COOKTOP WHIRLPOOL KGCU467VSS02 "Arrived on site for customer complaint of an odor coming from cooktop when in use. I could not smell what they are smelling, unit did not have a gas leak."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of dishwasher not working, found water supply was shut off to unit, once water supply line turned on, unit tested good,"
Near Austin, TX 78704
Leonardo
Job Details: 10/13/2018
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site to test unit for door not closing correctly. Test unit and found door out of hinge. Secured door test unit and unit test good job complete
Near Driftwood, TX 78619
Brandon
Job Details: 10/13/2018
OVEN KITCHENAID KEBS208SSS04 "Customer not available today during time frame, customer requested service for Monday. ; schdld next appmnt for 10/15 MON !"
Near Leander, TX 78641
James
Job Details: 10/13/2018
VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site and tested operation. Found as blower running it begins to make a rattling noise after running for a short time. Found the damper was installed incorrectly and is hitting the blower wheel when running. Instructed customer that per my service manager this issue will have to be corrected by the installers or the builder. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 10/13/2018
RANGE MAYTAG MGR7775WS1 Arrived on site to test unit for flames to low. Test unit and found stove had been converted to LP gas when they are on natural gas. Will need to order new orifices. Will need LR-RF orifice wpw10170508 and LF orifice wpw10170510 and RR orifice wpw10170506. Office to reschedule needs autho will need to just drop parts off. Customer is aware of needing Plummer to install orifices. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10170506 (RR ORIFICE) and 2 WPW10170508 (LR-RF ORIFICE)s and 1 WPW10170510 (LF ORIFICE)
Near Lago Vista, TX 78645
James
Job Details: 10/13/2018
WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. Found unit making loud rattling noise when in drain cycle. Remove drain pump and inspected and found impeller had come loose from pump. Installed new drain pump and tested operation. Unit working properly all water connections dry at time of service job complete
Near Cedar Park, TX 78613
James
Job Details: 10/13/2018
RANGE MAYTAG MER8775AS0 Arrived on site and installed new bake element and convection fan motor. Plugged unit in to test for operation found proper voltage getting to control board but no operation from control. Unit will also need new control board to complete repair.; ordrng 1 WPW10586726 (cntrl-elec)
Near , TX 78610
Leonardo
Job Details: 10/13/2018
OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to replace board. Replaced board test unit and unit still not working. Ordering new regulator for return visit. W10638126 rescheduled for Tuesday 10/16; ordrng 1 W10638126 (REGULATOR )
Near Austin, TX 78745
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice. Ran diagnostics ice level sensor passed,ice box fan passed E2 error on icemaker ran harvest test icemaker would not harves diagnosed faulty icemaker. Installed new icemaker ran diagnostics icemaker ran through a harvest ran water fill passed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/13/2018
ICE MACHINE KITCHENAID KUIX305EBL1 "Arrived on site for ice machine not draining water. Performed diagnostics mode and tested unit. Found unit needs drain pump added. (IM240)Gained access to back of unit and installed drain pump. Removed old drain line and installed new. Performed diagnostics mode and monitor for water leaks. Installed unit and tested again though diagnostics mode. All tested good, no water leaks present. "
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator making loud noises and top ice maker slowly making ice. Inspected RC evaporator and found major ice buildup. Performed diagnostics mode and found thermistor opened. Tested thermistor at control and found faulty control. Have to replace cover to be able to remove ice. Tested ice maker in diagnostics mode and passed with no fault codes. Removed ice buildup and installed new evaporator cover. Removed failed control and installed new. Tested operation, all tested good, no water leaks present."
Near Lago Vista, TX 78645
James
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF530PLYW5 Arrived on site and tested operation. Customer stated that unit would stop as if they had open the door and closed it back without pressing the start button. Found no fault codes stored in memory of control. Remove front panel to inspect control and connections and found vent leaking inside inner door and has gotten water on the user interface as well as the control board both will need to be replaced to be repaired along with the vent and vent gasket. Photos of leak attached to call; ordrng 1 W10597045 (cntrl-elec) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent) and 1 WPW10629167 (housing-ui)
Near Hutto, TX 78634
Wesley
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found Unit icemaker turned off, also found unit fill cup frozen over. Removed icemaker and defrosted. Turned icemaker on to restore performance. All else checks good."
Near Hutto, TX 78634
Wesley
Job Details: 10/13/2018
DRYER MAYTAG MEDB765FC0 Arrived on site and replaced strike and reformed existing panel and door back to factory standards to repair bend from weight. Unit is now operating as designed. All checks good.
Near Hutto, TX 78634
Wesley
Job Details: 10/13/2018
DISHWASHER MAYTAG MDB7759SAS1 Arrived on site and replaced control and harness. Unit is now operating as designed. Found major burnt control advised customer on repair. All checks good.
Near Manor, TX 78653
Wesley
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and found unit gasket in need of heat treatment. Heat treated for good seal. Removed ice. All now checks good. Unit is operating as designed
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
FREEZER WHIRLPOOL MFX2571XEM2 Arrived on site and found drain tube needed. Performed repair. Charged in full. All checks good. Unit now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
WASHER KENMORE 110.2234251 Arrived on site and found unit with water level complaint. Found no errors. Exposed pressure tube and cleared. Found evidence of too much soap usage. Advised customer on using less soap and on pressure tube repair. No parts needed. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and found unit power block with bad contact. Corrected wiring. Now unit is operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
REFRIGERATOR GE GFSF6KEXABB Arrived on site and cleared frost build up and restored seal and advised customer on diagnosis of just a temporary air gap. Installed spring in mullion.
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF510PAYS2 "Arrived on site for no fill, found float switch jammed cleaned out and tested good, found unit no washing, R&R pump and motor and tested goo, no leaks on site"
Near Round Rock, TX 78665
Jerry C.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "WRX988SIBM01 Arrived to inspect no cool. I found the unit listed within the service call was incorrect. The customer called Lowe’s to schedule service under their five year extended warranty and a mistake was made. I advised the customer to contact Lowe’s to have the issue corrected. The unit has experienced a sealed system failure. Compressor amp draw was 1.4 amps after it settled, but the condenser was cool. Internal temperatures were fc 41 and rc 45 and the unit was constantly running. When Lowe’s sends the extended warranty service, contact tech GC for parts. No leaks observed during service."
Near Round Rock, TX 78664
Jerry C.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "WRT519SZDM02 Arrived to instal previously diagnosed and ordered parts. I removed the existing compressor and installed the replacement. I vacuumed the system for 15 minutes and the monitored for an additional 15. Holding vacuum, I charged the system with the mfg prescribed refrigerant charge. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site for no wash, found pump failed, gave customer quote of 240 for pump, labor 189.99. Customer declined repair, customer may call us back for repair , no leaks on site ."
Near Round Rock, TX 78665
Jerry C.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and order parts. I removed and replaced the Orion control and tested. There was no change in operation of the unit. I unloaded the lower ice maker from the main control and the unit resumed operation. I tested the compressor in mode 38 and it operated as expected. Out of service mode the unit appeared to enter defrost. Office to order the lower ice maker. No leaks observed during service. ; ordrng 1 W10898289 (icemaker) and 1 W11159613 (SHELF-GLASS)
Near Buda, TX 78610
Brandon
Job Details: 10/13/2018
DRYER GE DHDVH52EF0GG "Arrived on site for customer complaint of loud noise, found front and rear bearings were worn down. Ordering front and rear bearings. ; ordrng 1 CNOTE (AUTH) and 1 WE14M124 (top bearing asm w/fe) and 1 WE25M40 (REAR BEARING KIT)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/13/2018
OVEN KITCHENAID KOSE500ESS03 "Arrived on site for screws coming out of latch, R&R latch and tested good."
Near Waco, TX 76710
Arthur B.
Job Details: 10/13/2018
RANGE WHIRLPOOL SF265LXTS2 Arrived onsite to install new gas valve and RF tubing to gas range. Removed leaking parts and installed new replacements. Installed new knob. Reassembled. Tested unit. Unit now ignites as intended. No gas leaks found at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/13/2018
MICROWAVE MAYTAG MMV1174FZ0 "Arrived on site for no heat, R&R cap diode and mag, tested good, customer needs supplied mounting bracket, was missing from box. ; ordrng 1 W11025649"
Near Austin, TX 78728
Scott
Job Details: 10/13/2018
DRYER WHIRLPOOL NED4655EW1 "Arrived on site for loud and shaking dryer . Found what looks like a ball of lint ( not really sure what it is quick pic of what I found . ) stuck down in blower assembly . Causing blower wheel to fight obstruction . Removed object and checked wheel , doesn’t seem to have caused any damage to unit . Tested unit and air flow seems normal . No other lint build up detected at time of service . Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 10/13/2018
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer element not working properly. Upon arrival, the customer advised that another appliance repair company had come and looked at the unit and said the timer was malfunctioning. The customer stated that the element comes on when the unit is not on but the unit won’t turn on. Upon further inspection, I removed the back panel to inspect the element, fuse, and cutoffs. Using my multimeter, I verified ohms at the element and cutoffs. The fuse was showing open. I removed the element ad found that the center plate was warped and had caused the coils to arc against the heater box. I removed and replaced the element and used a fuse from my van stock and replaced the fuse. I tested the unit and it operated as designed. During service, the customer pointed out that the door handle was broken and could not open the door very well. I am ordering a handle and will have it shipped directly to the customer (D2C). No lint observed during service.;
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/13/2018
REFRIGERATOR MAYTAG MFI2569YEM2 "Arrived on site for despencer turning on and off, unit needs UI , need CNOTE part fine and reschedule.; ordrng 1 12939601 (cntrl-elec)"
Near Austin, TX 78759
Scott
Job Details: 10/13/2018
OVEN IKEA IEL730CS0 Arrived on site for fan speed error code . Heated oven after resetting breakers . At 170 error code appeared . Replaced blower and precede oven up. All checked normal . Job complete .
Near Austin, TX 78732
Paul
Job Details: 10/13/2018
DISHWASHER KITCHENAID KUDS02FRSS0 "Arrived onsite for the dishwasher that stopped in the middle of a cycle and didn’t drain. I found the thermal fuse open, the control burned up at one of the molex connectors, and the harness burned up. All three parts will need to be replaced to complete service. Ordering C-Notes & 8574060 DISCONTINUED (WIRING HARNESS) and marking the prescreened control, thermal fuse, and drain pump as UORV.; ordrng 1 8574060 (DISCONTINUED (WIRING HARNESS)) and 1 C-NOTES (OFFICE WILL NEED TO RS THE RETURN VISIT PENDING PARTS RESEARCH.)"
Near Austin, TX 78754
Joseph C.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “water seeping onto door, from vent” complaint. Inspected unit and found vent gasket leaking water into control panel, allowing water to seep between console and stainless door panel. Ordering new vent. Return for repairs on 10/16 Tuesday. No leaks detected, at time of service.; ordrng 1 WPW10329609 (vent)"
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
DRYER AMANA NED4655EW1 "Arrived on site to check unit for not stopping cycle, replaced the timer due to sticking on cool down, found heater grounding out and back covered smashed up effecting unit from operations, order parts; ordrng 1 279838 (HEATER) and 1 280043 (PANEL)"
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
DRYER AMANA NED4655EW1 "Arrived on site to check unit for not stopping cycle, replaced the timer due to sticking on cool down, found heater grounding out and back covered smashed up effecting unit from operations, order parts; ordrng 1 279838 (HEATER) and 1 280043 (PANEL)"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW0 "Arrived onsite to check unit for f25 error user inteface, did not find any error code in service test, verified user interface all key are working correctly, recalibrated unit due to clothes coming out wet after spin cycle, got two large towels completely soaking wet and ran a spin cycle, unit not spinning as designed, basket brace is cracked sign of overloading unit, basket rubbing on below and ripped it, and machine is not going into a high speed spin, need 3 hrs two men unit is in a downtown high rise and transferring all the parts do rebuild is going to take time as well as working in a small room in a high end condo. No water leak present at the time of service; rqstng P&A on 1 2MAN (3 HR LABOR), ordrng 1 2MAN (3 HR), rqstng P&A on 1 WPW10192953 (BASKET) and 1 WPW10192959 (TUB FRONT) and 1 WPW10192960 (TUB REAR) and 1 WPW10192966 (CUST), ordrng 1 WPW10192987 (MOTOR), rqstng P&A on 1 WPW10193056 (BELLOW), states that autho needed"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW0 "Arrived onsite to check unit for f25 error user inteface, did not find any error code in service test, verified user interface all key are working correctly, recalibrated unit due to clothes coming out wet after spin cycle, got two large towels completely soaking wet and ran a spin cycle, unit not spinning as designed, basket brace is cracked sign of overloading unit, basket rubbing on below and ripped it, and machine is not going into a high speed spin, need 3 hrs two men unit is in a downtown high rise and transferring all the parts do rebuild is going to take time as well as working in a small room in a high end condo. No water leak present at the time of service; rqstng P&A on 1 2MAN (3 HR LABOR), ordrng 1 2MAN (3 HR), rqstng P&A on 1 WPW10192953 (BASKET) and 1 WPW10192959 (TUB FRONT) and 1 WPW10192960 (TUB REAR) and 1 WPW10192966 (CUST), ordrng 1 WPW10192987 (MOTOR), rqstng P&A on 1 WPW10193056 (BELLOW), states that autho needed"
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW1 "Arrived on site to check unit,for not spinning out water, I got three towels soaking wet and ran a drain and spin, machine was running smooth but a little off balance Unit needs 3 dampers due to wear WPW10192964 basket is shaking and causing off balance, need two man to unstack unit in a tight spaceMrs informed she has a extended whirlpool warranty, i Notifed her she will need to have asurion send us a dispatch to replaced the shock dampers, 2 man needed for repair "
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW1 "Arrived on site to check unit,for not spinning out water, I got three towels soaking wet and ran a drain and spin, machine was running smooth but a little off balance Unit needs 3 dampers due to wear WPW10192964 basket is shaking and causing off balance, need two man to unstack unit in a tight spaceMrs informed she has a extended whirlpool warranty, i Notifed her she will need to have asurion send us a dispatch to replaced the shock dampers, 2 man needed for repair "
Near Austin, TX 78702
Derek S.
Job Details: 10/13/2018
RANGE KITCHENAID KFGD500ESS "Arrived on site to repair unit for cooktop not lighting, found a disconnected wire at the spark module, corrected connection and verified all burners are working as designed,"
Near Austin, TX 78702
Derek S.
Job Details: 10/13/2018
RANGE KITCHENAID KFGD500ESS "Arrived on site to repair unit for cooktop not lighting, found a disconnected wire at the spark module, corrected connection and verified all burners are working as designed,"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found fresh food evaporater not defrosting, called techline per notes, need to replaced the evaporater cover per techline due to they state may be warped, ref 7723171696. No water leak present at the time of service.; ordrng 1 W11211387 (EVAP COVER)"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found fresh food evaporater not defrosting, called techline per notes, need to replaced the evaporater cover per techline due to they state may be warped, ref 7723171696. No water leak present at the time of service.; ordrng 1 W11211387 (EVAP COVER)"
Near Austin, TX 78749
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for fresh food not defrosting. Defrosted evaporator installed plastic thermistor to suction line using foil tape and zip tie powered unit on checked air flow good.
Near Austin, TX 78744
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for moisture in fresh food. Found large gap at fresh food evaporator gasket. Remolded gasket checked door seal good gasket sealing to cabinet correctly
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE MAYTAG MGT8775XS02 "Arrived on site. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE MAYTAG MGT8775XS02 "Arrived on site. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"