We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Moody, Texas 76557
Al
Job Details:
05/17/2021
Arrived on site to install previously ordered part.Removed and replaced the ice maker.Reassembled and unit filled and was harvesting when I completed the job.Customer witnessed the entire repair.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Gatesville, Texas 76528
Jonathan M
Job Details:
05/17/2021
"Arrived on site for a washing machine that?s making a squeaking sound. Inspected unit and work area. Customer also explained that the washer is no longer making any sounds off the user interface when button are pressed , when it starts, or when it finishes the cycle and wanted us to correct that as well. Confirmed customers complaint on both accounts. Due to the screeching sound when the unit initially starts spinning, I replaced the cam and the belt and tested the unit. The unit stop screeching and was working as designed. In regards to the customer second complaint, we did not have the user interface on hand due to a PSP item ordering part and will have to have office reschedule customer when the user interface is made available.; ordrng 1 W11478519 (UI)"
We serviced a
GE REFRIGERATOR
Model GFE26JSMAFSS
Near Georgetown, Texas 78633
Lou
Job Details:
05/17/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer pointed out that there is condensation on the back wall of the RC section and when the fan comes on, it makes a loud noise. I inspected the RC section and found the doors sealing properly. I found that when the left RC door is closed, the mullion isnt closing all the way and making good contact with the right RC door so there is a large gap allowing warm air into the RC section and creating the moisture/condensation. When the FC evap fan came on, it began to make a loud noise as if the fan were rubbing on something. I disassembled the FC door/drawers and found that a piece of the evap cover gasket was loose and hitting the fan causing the noise. Adjusted the gasket and cover and retested and the noise is resolved.No water leaks observed during service and moisture cleared from the RC section.; ordrng 1 WR17X25027 (Mullion)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Austin, Texas 78750
Kayman
Job Details:
05/17/2021
Arrived onsite for wall oven combo parts installation I found that one more part would be needed to complete the repair and the incorrect part was ordered. I advised the customer of this and that I will need to order the part and return. Ordering micro control(W10915648) and returning with other prescreened parts to complete the repair. Requesting AUTHO for repair. Requesting KYO on return visit. Office to R/S due to part availability. ; ordrng 1 W10915648 (Micro control)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Georgetown, Texas 78626
Jimmy J.
Job Details:
05/17/2021
Arrived on site for HAVE TO LIFT UP ON THE PANEL AND KIND OF PUSH IN AND THE UNIT WILL RUN-- MAYBE A LOSE WIRE ALSO DOES NOT SEEMS TO BE DRYING AS WELL. Placed in diagnostics and no error codes came on. Display was not responding to touch as it should. Customer also showed me how they place pressure on the right side upper panel to get dryer to work / respond. Removed control and UI display and installed new control and UI display. Attached nameplate to display. Ran dryer and it responded to touch every time. Ran temps and high temps were sporadic. Told customer they need to call a dryer vent cleaner to clean out the air duct for the dryer for the dryer to run more efficiently otherwise it will not get to hottest potential. Recommended dryer vent wizard and gave them their phone number. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Austin, Texas 78734
Brandon
Job Details:
05/17/2021
"Arrived on site to replace broken adjusters, after replacing adjuster kit, unit tested good l"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Hutto, Texas 78634
David S
Job Details:
05/17/2021
"Arrived on site to diagnose gas oven not staying on, customer informed us that the unit continuously cycles to ignite when trying to heat. We found that the plate above the flame and ignitor was misshapen slightly and was smothering the flame causing it to go out due to improper air flow from the plate, we reshaped the plate and now the unit continuously heats without needing to reignite. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, Texas 78702
Jacob
Job Details:
05/17/2021
Arrived onsite to replace sump and motor. Replaced sump and motor. Tested unit. Unit tested good. Although did not hear a difference in the sound. Called tech line. Said that any noises heard are normal operations. Got Sr#7730770752. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS1
Near New Braunfels, Texas 78130
Noah D
Job Details:
05/17/2021
"Arrived on site to inspect unit for not making ice. Upon inspection found the unit was not making ice correctly
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS00
Near Canyon Lake, Texas 78132
Andrew
Job Details:
05/17/2021
Arrived on site to test unit for LF and LR burners not igniting. Found unit sparking properly and gas was being released by valves. Found uneven flames. Needing burner heads and caps to fix issue. Office to reschedule. ; ordrng 1 W11344538 (BURNER-CAPS) and 1 W11344742 (burnr-head)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Pflugerville, Texas 78660
Wesley
Job Details:
05/17/2021
Arrived onsite and found issue with oven overheating. Tested unit and found unit operating slightly over temp. Adjusted using calibration function. All checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRXB1
Near New Braunfels, Texas 78130
Noah D
Job Details:
05/17/2021
"Arrived on site to inspect unit for not making correct amount of ice and leaking from pump, upon inspection found the unit was making ice but did not recognize when bucket was full. Office to reschedule ; ordrng 1 WP2313705 (pump) and 1 WPW10548509 (sensor)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near New Braunfels, Texas 78130
Noah D
Job Details:
05/17/2021
"Arrived on site to inspect units for not unlocking, upon inspection found the unit always draining, checked pump and found 12 ohms. Pressure sensor tested good. Tested all parts and found no issues. Removed drain pump and found a broken propeller. Replaced pump and tested. Complete"
We serviced a
GE MICROWAVE
Model JKP90DP3BB
Near Georgetown, Texas 78633
Lou
Job Details:
05/15/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous service techs diagnosis, I removed and replaced the microwave main control and tested. Unit is operating as designed.
We serviced a
MAYTAG DRYER
Model PYET244AYW
Near Georgetown, Texas 78626
Lou
Job Details:
05/15/2021
"Arrived on site to inspect dryer not working and having a burnt smell. Upon further inspection, I raised the top panel and found the thermostat had shorted. I replaced it with a tester and retested the unit and it continues to not function. Tested voltage to the unit and its getting 245V at the wall and terminal block. Tested voltage to the timer and it is showing 0V. Job completed Should the customer want to proceed with repairs, the timer and thermostat will be needed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Austin, Texas 78744
Robert
Job Details:
05/15/2021
Arrived on job to replace front glass found the glass order glass without stainless piece ; ordrng 1 WPW10330079 (glass-door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, Texas 78633
Lou
Job Details:
05/15/2021
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. Unit dispensed water into the tub and the motor failed to come on. I advanced through testing and the dispenser, drain pump and element all operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KEMS308SSS05
Near Georgetown, Texas 78633
Lou
Job Details:
05/15/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the bake element failure, I removed and replaced the bake element and tested. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MDE3000AYW
Near Georgetown, Texas 78633
Lou
Job Details:
05/15/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a squeaking noise. Disassembled the unit and found the drum rollers were not rolling. I removed and replaced the rollers and tension pulley roller and cleaned the axels and cleaned out the lint. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QJT00
Near Georgetown, Texas 78626
Lou
Job Details:
05/15/2021
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that theyve been finding small puddles of water at the front of the unit at the bottom of the RC door. Also, there is condensation building up in the top back left corner near the damper area. I placed my flashlight on the top shelf in the RC section and closed the door and found a small gap in the RC door gasket at the top left corner. Using my heat gun and some foam, I reshaped the gasket and tested and the door is sealing properly. I recommend that the customer leave the RC door closed for a few hours or allow the gasket to shape to the door/chassis.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model GBS307PDS7
Near Buda, Texas 78610
Robert
Job Details:
05/15/2021
Arrived on job for complaints of broken glass. Found front glass broken. Replaced front glass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, Texas 78747
Robert
Job Details:
05/15/2021
Arrived on job for complaints of squeaking noise in washing cycle. Ran diagnostics and suspension squeaking. Replaced suspension and test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Austin, Texas 78747
Robert
Job Details:
05/15/2021
Arrived on job for complaints of drawer not able to open and deli control not working. Found the evaporator cover in refrigerator frozen. Recommend replacement of fan kit for defrost issue. Pulled deli control and compartment full of water and wires rotted off from corrosion. Will need control deli door and fan kit to complete.
We serviced a
WHIRLPOOL RANGE
Model WFG374LVB1
Near Kyle, Texas 78640
Robert
Job Details:
05/15/2021
Arrived on job for complaints of not keeping oven to temperature. Found the igniter not working correctly after warming causing temperature to drop.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Georgetown, Texas 78633
Lou
Job Details:
05/15/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the elbow at the water line and valve leaking, I moved and replaced elbow and tested. I found that the actual copper water line is leaking at the backside of the nut that connects the line to the valve. I advised the customer that they would need to have a plumber repair the copper line as I dont have the tools to do such. I recommended that the customer consider replacing the copper tubing with braided hoses and would need at least 6-8 feet of hose due to the distance between the dishwasher and plumbing under the sink. I turned the water off to the unit for safety and advised the customer to not use the dishwasher or turn the water on until the water line has been repaired. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, Texas 78610
Robert
Job Details:
05/15/2021
Arrived on job for complaints of no ice. Ran diagnostics and found E2 code ran harvest and it didn?t complete. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Austin, Texas 78747
Robert
Job Details:
05/15/2021
Arrived on job for complaints of clothing stuck underneath agitator. Removed agitator and removed clothing. Replaced agitator. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Austin, Texas 78747
Robert
Job Details:
05/15/2021
"Arrived on job for complaints of water in refrigerator section, found the cover frozen will need cover and have it defrosted to complete. ; ordrng 1 W10889841 (cover-evap)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, Texas 78626
Lou
Job Details:
05/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the magnetron, capacitor, diode, transformer & damper. Tested unit and it is operating as designed. Once placed back on the wall, I tested again and it continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, Texas 78717
David S
Job Details:
05/14/2021
"Washing machine was not installed properly, rerouted the hoses and pushed the unit back into place properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78731
Matthew
Job Details:
05/14/2021
Arrived onsite to replace ordered parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS2
Near San Marcos, Texas 78666
Andrew
Job Details:
05/14/2021
"Arrived on site to test unit for not heating/drying. Found connection to heat element was not connected on left side. Secured connection, tested unit, unit works good. Verified it?s maintenance man. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Salado, Texas 76571
Al
Job Details:
05/14/2021
Arrived back on site to install previously ordered parts.Removed and replaced the shocks and tested the unit and unit preformed as designed to customers satisfaction.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, Texas 78744
Scott
Job Details:
05/14/2021
"Arrived on site ,replaced all parts assigned to job . No other issues found with unit .no water leaks detected at time of service. Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBPA
Near Temple, Texas 76502
Jonathan M
Job Details:
05/14/2021
Arrived on site for a refrigerator that won?t cool the refrigerator unless it is set for a really low setting and won?t make ice. Inspected unit and work area. Checked icemaker and found icemaker motor attempting to run but the teeth on the wheels completely stripped. Unit will need new icemaker for icemaker repair. Checked evaporator for defrost issue. Could not find any defrost issues at the time and found the evaporator fan running. Spoke to PR and was advised that the issue was most likely with one of the thermistor?s or a control. Could not pull up tech sheet due to site being down for maintenance. Ordering icemaker and will return with cooling issue parts and test then. Office will need to contact the customer about a return date due to an out of stock part. ; ordrng 1 241798231 (ICE MAKER)
We serviced a
WHIRLPOOL WASHER
Model WTW5100VQ0
Near Del Valle, Texas 78617
Jacob
Job Details:
05/14/2021
"Arrived onsite for unit making extra noise during agitation. Tested unit. All worked good. Upon further inspection, found that the cam was worn out. Ordered part. Needs authorization. Office to reschedule ; ordrng 1 285565 (agitator assy,comp)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, Texas 78628
Tommy
Job Details:
05/14/2021
Arrived onsite for washer leaking. Upon arrival found unit water dripping from back right and top right by cold water valve. Turned off in garage. Found line corroded and rusted in and on. Spoke with customer on need for plumber took photos to document. Found unit tube between drain also had small needle whole in it. Replaced. Could not test as unit could not have water turned on. Job Completed.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Georgetown, Texas 78626
Tommy
Job Details:
05/14/2021
Arrived onsite for previously diagnosed parts upon removing from box found blower damaged. Installed exhaust clip and used sound pad to dampen noise. Ordering new blower to return with motor.; ordrng 1 WP697772 (Blower)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, Texas 78664
Cliff
Job Details:
05/14/2021
Arrived on site to diagnose a washer that is not agitating. Found unit not shifting and replaced clutch. Found no change in operation and control will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, Texas 78747
Jacob
Job Details:
05/14/2021
"Arrived onsite for unit not powering on when plugged in. Checked voltage at the wall. Unit getting 120v. Upon further inspection, found that the plug wire had been sliced into. Need to come back with wiring harness. Office to reschedule ; saved tckt"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, Texas 78731
David Z
Job Details:
05/14/2021
"Arrived on site to diagnose microwave that intermittently did not heat. Examined unit and found diode retaining screw was not tight. Replaced diode and tightened screw. Customer informed me that sometimes youd hear a clicking on the left side when it wouldnt run. Advised customer that the right interlock is stiff and door must be closed firmly in order to trigger interlock. Was able to lightly close door to trigger clicking, and showed them if you push on that interlock it works fine. All is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, Texas 78752
Jacob
Job Details:
05/14/2021
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Waco, Texas 76704
Jonathan M
Job Details:
05/14/2021
Arrived on site for a dryer that has a door that won?t stay closed. Inspected unit and work area. Found the couch had been extremely worn in. Replaced catch and tested unit. Unit still would close but push out. Replaced the strike and tested it again. Found the same issue. Spoke to PR and was advised that the issue would most likely after that be due to a bad hinge or a bad inner door. .; ordrng 1 W11126813 (door) and 1 W11371722 (HINGE RIGHT) and 1 W11376139 (HINGE LEFT)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Salado, Texas 76571
Al
Job Details:
05/14/2021
Arrived on site and inspected washer leaking and no hot water.Confirmed the complaint and found the leaks were all on the inside wall of the unit indicating customers have been overfilling the unit.Also found the hot water valve was filled with sediment and rocks.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/14/2021
Arrived on site to test unit for unit not holding temp. Test unit and found customer turning the oven on then back off to see the temp. Advised customer unit will not give you the correct temp because of the control board giving the thermostat time to get correct temp. Job complete.
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS05
Near Austin, Texas 78739
Leonardo
Job Details:
05/14/2021
Arrived on site to replace turn table motor and shaft. Found shaft the only thing needs.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, Texas 78753
Wesley
Job Details:
05/14/2021
Arrived onsite and found unit operating with failed gearcase. Replaced gearcase and cam. Unit is now operating as designed. All checks good.
We serviced a
GE RANGE
Model CGS990SET7SS
Near San Marcos, Texas 78666
Andrew
Job Details:
05/14/2021
"Arrived on site to test unit for no heating. Found glow igniter was burnt and cracked. Replaced glow igniter, tested unit to 350, unit works good. Verified with owner. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2313LPC
Near Lockhart, Texas 78644
Robert
Job Details:
05/14/2021
Arrived on job for complaints of freezer too cold and refrigerator warm. Found the damper not opening. After replacement test operation airflow now normal
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV162LSA
Near Robinson, Texas 76706
Jonathan M
Job Details:
05/14/2021
Arrived on site for a microwave that had a broken handle. Inspected unit and worked area. Confirmed customers complaint and replaced microwave door. Unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
05/14/2021
Arrived on site to install previously diagnosed parts. Placed in diagnostics and got F1E4 microwave relay error. Cleared error code. Removed UI and control and installed control then powered up for two minutes. Cut power and installed UI. Powered up and UI had no power. Powered down. Removed UI and installed original UI. Powered up and UI had power. Ran a cup of water for two minutes. Microwave heating as designed. No error codes came up. Ran another cup of water for two minutes and microwave heating as designed. No error codes came on. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Leander, Texas 78641
Kayman
Job Details:
05/14/2021
Arrived onsite to install previously diagnosed parts. I installed the main control and console. The unit still did not heat. I heard the fan kick on and sounded normal but the unit showed an error for fan speed. I advised the customer to have a license electrician come out to service the house circuit for the oven. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Georgetown, Texas 78633
Lou
Job Details:
05/14/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evap thermistor failure, I removed and replaced the RC evaporator cover w/thermistor and hv control. Inspected the drain tube at the back of the unit and found it gapped. Sealed the gap with manufacturers approved silicone. Tested unit and it is operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF06
Near Killeen, Texas 76542
Al
Job Details:
05/14/2021
"Arrived on site and inspected refrigerator that wasnt powering n.Confirmed the complaint and found house breaker panel kept tripping when I plugged the unit in. I attempted to plug it into another outlet and that also kept tripping.Disassembled the back panel off and discovered the unit was rigged, there was no capacitor and there was no start device.The unit wasnt coming on due to the wiring and electrical issues, so I couldnt get a proper diagnosis.No parts installed.Office contacted in AHS thread contacted.Job complete"
We serviced a
GE MICROWAVE
Model JNM1951SR1SS
Near Killeen, Texas 76542
Al
Job Details:
05/14/2021
"Arrived on site and inspected microwave smoking.Found the unit was arching and sparking behind the waveguide, causing the unit to smoke arch and spark.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Dripping Springs, Texas 78620
Brandon
Job Details:
05/14/2021
"Arrived on site for customer complaint of unit not cooling properly, ran test 4 and checked for frost pattern on fresh food evaporator, found sealed system leak in fresh food section evaporator, for compressor, evaporator, drier, and access valve.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Spicewood, Texas 78669
Brandon
Job Details:
05/14/2021
"Arrived on site to replace motor and control, after replacing parts, I ran DMLS calibration cycle, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Round Rock, Texas 78665
Cliff
Job Details:
05/14/2021
Arrived on site to diagnose a refrigerator with light not working. Found freezer led failed and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Austin, Texas 78717
David S
Job Details:
05/14/2021
"Arrived on site to diagnose refrigerator not closing correctly, customer informed us that she was wanting the door to close from the left side while the right was closed first. Informed customer per manufacturer for the door to close properly that due to the mullion the door on the left must be closed before the right door to function as intended otherwise it can create a tear in the gasket. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, Texas 78744
Scott
Job Details:
05/14/2021
Arrived on site for no cool fridge . Found evap fan not functioning . Replaced fan . All checked normal. Job complete. No water leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, Texas 78744
Scott
Job Details:
05/14/2021
"Arrived on site , couldn?t duplicate issue at time of service . Ran checks all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Luling, Texas 78648
Robert
Job Details:
05/14/2021
"Arrived on job to replace previously diagnosed parts. Pulled pulley and found oil leaks from gearcase. Will need to return with gearcase, belt, pulley and washplate. ; ordrng 1 W10721967 (drive pulley) and 1 W10919191 (washplate) and 1 W11239857 (belt) and 1 W11454372 (GEARCASE )"
We serviced a
MAYTAG WASHER
Model MVWB855DW1
Near New Braunfels, Texas 78132
Andrew
Job Details:
05/14/2021
"Arrived on site to test unit for lid not unlocking. Found error codes f5e3(lid unlock failure) and f5e2(lid lock failure). Ran diagnostics and lid was not engaging. Verified voltage was correct. Replaced lid lock, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Kingsbury, Texas 78638
Robert
Job Details:
05/14/2021
Arrived on job for complaints of not running cycle. Ran diagnostics and found code for communication error. Replaced control if error continues recommend replacement of water level switch. No leaks detected at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near New Braunfels, Texas 78130
Andrew
Job Details:
05/14/2021
"Arrived on site to test unit for sparking and smoking. Found customer was leaving rack in when not using. Advised customer to remove rack when not using to prevent sparks. Found smoke was coming from burnt diode. Replaced diode, tested unit, unit works good. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS1A
Near Austin, Texas 78702
Leonardo
Job Details:
05/14/2021
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Georgetown, Texas 78628
Tommy
Job Details:
05/14/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced left front burner and cap. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW2
Near Austin, Texas 78759
David Z
Job Details:
05/14/2021
"Arrived on site to follow up on washer leaking from bellow area. On arrival I checked the bellow and found the drain holes were covered up, causing water to sit in the bellow. Bellow itself looked like it may be slightly deformed. Replaced bellow and lined up holes to correct. Verified water is draining. Advised customer that his washer is sitting on a slightly downwards angle and may need to be leveled, but it is now draining correctly. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Austin, Texas 78717
David S
Job Details:
05/14/2021
"Arrived on site to diagnose microwave not working but oven working fine, customer informed us that the unit wasnt functioning fully and unable to be used. Upon further inspection the units hinges were not shaped correctly and we reseated them. We found the ui was frozen with no keys working, we reset the breaker and now the unit is functioning as designed. We also found the unit not connected to WiFi or a whirlpool app. we are ordering a new control UI to complete the repair.; ordrng 1 W11297728 (Control UI)"
We serviced a
GE RANGE
Model JB650ST2SS
Near Harker Heights, Texas 76548
Tyler
Job Details:
05/14/2021
Arrived on site for range that had lost power after making a sparking sound and customer try to use it after previous repair. Upon arrival found that breaker to Ranger tripped upon further diagnostics I found the main control was turning back on whenever the power was restored although when I went to test the oven with the back panel off I found the sparks had flown out from the broil element about half an inch into the insulation away from where the wires connect to it the crack inside the element was hidden within flame retardant insulation completely unseen unless you dig around inside the insulation with the previously diagnosed main control and bake element just in case there any further safety issues when we go to test the oven after boil element is replaced; ordrng 1 WB44T10094 (Broil element)
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS01
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
05/14/2021
Arrived on site for F8 E0 - Wall Oven - PRE-ID Upper Oven Cooling Fan Assembly. Placed in diagnostics and F8E0 came on. Cleared error codes. Removed blower fan and installed new blower fan. Placed in preheat at 350. Oven reached temp as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, Texas 78660
Wesley
Job Details:
05/14/2021
Arrived onsite and replaced upper rack due to rust spots. All checks good. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
05/14/2021
Arrived on site for Oven wont heat to temp. Found liner inside oven cavity covering the entire base of the oven blocking all vents. Removed liner and ran three set of temps. Igniter lighting every time on first click. Average temp from three sets was 358. Liner was preventing the igniter from getting a good air to gas mixture to light the flame properly prior to my arrival. Now that liner is removed the oven is heating as designed. Job completed.
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
05/14/2021
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Customer stated that he recently replaced ice maker. Found ice maker dry. Removed fill tube line from door to unit. Found water dripping out indicating that it is not frozen. Turned ice maker on and cycled. Found cycle completed. Checked return vents and found good air flow. Found condenser needs to be cleaned to avoid any future failures. All tested good, no water leaks found.
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Austin, Texas 78717
David S
Job Details:
05/14/2021
"Arrived on site to diagnose unit not heating due to F5 error code, customer informed us the same. Upon investigation found that there is a service pointer for the control needing to be replaced due to heat rising into the control housing making it malfunction.
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Dripping Springs, Texas 78620
Brandon
Job Details:
05/14/2021
"Arrived on site for customer complaint of of damaged handle, I replaced lower oven handle, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kempner, Texas 76539
Al
Job Details:
05/14/2021
"Arrived on site to install previously ordered parts.Forced the wash plate off, removed and replaced the wash plate, motor, hub, belt and capacitor.Reassembled and unit tested as designed.JOB COMPLETE"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS01
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
05/14/2021
Arrived on site to install previously diagnosed parts. Removed wave guide and installed new wave guide. Powered down oven and Removed UI and installed new UI. Ran a cup of water for one minute. Microwave heating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Round Rock, Texas 78664
Cliff
Job Details:
05/14/2021
"Arrived on site to diagnose a refrigerator that is not producing ice. Found e5 error indicating refrigerant leak in ff evaporator. Due to possible contaminated system compressor, drier, and evap will need to be replaced to complete repairs. Office to set return appointment for 3 hours. ; ordrng 1 W11492867 (Evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupling)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Austin, Texas 78733
Kevin
Job Details:
05/14/2021
"Arrived on site and inspected Washer and Found and Gearcase is leaking oil, a new one will be needed to correct the issue. All attached parts also should be replaced; ordrng 1 W11423758 (Gearcase)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Jarrell, Texas 76537
Lou
Job Details:
05/14/2021
"Arrived on site to inspect dryer taking too long to dry. Upon further inspection, the customer devised that the unit is not catching lint and they found moisture on the inside of the door and on the top of the door. When I opened the door, I found lint sitting on the edge of the front panel at the opening and also found a gap in between the door and front panel. Also when I opened the door, the front panel buckled at the bottom right corner of the door. Using my vent tester kit, I tested airflow to the unit and it failed. I recommended that the customer shorten the vent tube at the back of the unit to help with airflow. I am ordering the front panel, bearing seal, inner door, door gasket & high temp adhesive, strike and catch and office to schedule return service. No lint observed at the end of service.; ordrng 1 W10806345 (Front panel) and 1 W11035878 (Bearing seal) and 1 W10861521 (Door seal) and 1 WPW10463967 (Inner door) and 1 W11429589 (Strike) and 1 W11429587 (Catch) and 1 WP279368 (High temp adhesive)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78717
Justin
Job Details:
05/14/2021
"I arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the unit would still start and stop as before. I found the customer cleaned the tub as advised, but is still using the same soap that was sudsing the unit up as before. I installed the friction sleeves and new UI. I called techline and spoke to Drew and received SR# 773075907. He agreed that it appears to be customer care for the start and stop, or possibly an OWI or control throwing off the OWI. He advised running the unit again and looking for suds. I found no suds this time. I advised the customer again on soap usage and cleaning the unit however. I installed a new control due to the issue still occurring in case of improper communication with the sensor. I ran the unit in diagnostics again and the issue no longer occurred. The unit is running as designed now. No leaks observed at the time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM01
Near Georgetown, Texas 78633
Tommy
Job Details:
05/14/2021
Arrived onsite for refrigerator not dispensing water or making ice. Upon arrival found unit filter was bad. Removed filter and found unit dispensing freely. Customer had another filter onsite put new filter in and proceeded to test. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Lockhart, Texas 78644
Robert
Job Details:
05/14/2021
Arrived on job for complaints leaks when using steam. Called tech line and they said the customer should use a bigger load to soak up the water.
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Georgetown, Texas 78628
Jonathan S
Job Details:
05/14/2021
"Arrived on site to install previous diagnosed part. Gained access to main control. Removed failed control and install new. Assembled unit and powered on. Found a miscommunication error. Called GE tech support and spoke with Shawn. He stated UI would need to be replaced with UI. Removed UI and installed new. Assembled unit and tested operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model CDW8000AW0
Near Austin, Texas 78746
Kevin
Job Details:
05/14/2021
"Arrived on site and inspected washer and found weak flow from cold water valve. after replacement confirmed washer is operating normally, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Leander, Texas 78641
Kayman
Job Details:
05/14/2021
Arrived onsite for dishwasher not draining. Upon inspection I found standing water in the sump. I ran diagnostics and found the unit draining as designed. I checked for kinks in the hose but found none. There was a good siphon loop as well. After running the unit for the 2nd time I noticed the drain pump sounded different or weak. I replaced the drain pump and the unit is working as designed. No leaks detected during time of service. Job complete.
We serviced a
MAYTAG MICROWAVE
Model MMV6180WS1
Near Buda, Texas 78610
Leonardo
Job Details:
05/14/2021
Arrived on site to test unit for unit not heating. Test unit and found bad high voltage. Will need new mag cap and diode.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, Texas 78665
Cliff
Job Details:
05/14/2021
Arrived on site to replace previously ordered parts for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MTB2455DR
Near Georgetown, Texas 78628
Tommy
Job Details:
05/14/2021
Arrived onsite for refrigerator intermittently heating. Upon arrival found unit condenser fan receiving voltage but not spinning. Found motor had overheated and clip would not be removed fan and clip will need to be cut out To receive washer. ; ordrng 1 WP12587601 (Condenser fan) and 1 WP486692 (Clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Round Rock, Texas 78665
Cliff
Job Details:
05/14/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found broken wires at door hinge. Repaired wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Austin, Texas 78728
Justin
Job Details:
05/14/2021
Arrived on site for a dishwasher with a visibly broken heating element. Upon further inspection the element was broken in half. I put the unit into diagnostics mode and found stored error codes F6E2 for fill valve electrical problem and F7E1 for not heat. I checked voltage to the fill valve and found 120V at the control. I ohmd out the valve and and harness and found it at 1.5K ohms which is in range. I found valve and control to be good. Upon further inspection I found the dispenser physicals broken. The customer only wanted the heating element replaced. I installed the new element and then ran a test cycle in diagnostics and monitored amp draw. I found heater drawing proper amperage and the unit now working as designed. No leak observed at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manor, Texas 78653
Wesley
Job Details:
05/14/2021
Arrived onsite and replaced actuator. Unit is now operating properly. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Austin, Texas 78702
Jacob
Job Details:
05/14/2021
Arrived onsite for unit not spraying to get the tablet to dissolve. Found that the lower spray arm wasn?t attached correctly. Re attached lower spray arm. Tested unit. Unit spraying with no issues.
We serviced a
FRIGIDAIRE FREEZER
Model FFFC25M4TW
Near Lockhart, Texas 78644
Robert
Job Details:
05/14/2021
Arrived on job for complaints of warm temperature. Found one small spot with ice.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH2067DW3
Near Round Rock, Texas 78681
Cliff
Job Details:
05/14/2021
Arrived on site to diagnose a freezer that is leaking. Tested unit and found drain line clogged causing defrost water to leak out of freezer. Issue should have been resolved on previous appointment. Cleared drain and removed ice from freezer and all is working properly at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, Texas 78610
Robert
Job Details:
05/14/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Dripping Springs, Texas 78620
Brandon
Job Details:
05/14/2021
"Arrived on site for customer complaint of unit not working and getting an error code, found F 47 error code, found failed modules, I replaced both modules, unit tested good."
We serviced a
GE VENTHOOD
Model JVB98SH1SS
Near Austin, Texas 78737
Leonardo
Job Details:
05/14/2021
Arrived on site to test unit for unit not working. Found bad fan motor and fan blade. Will need 2 hours. Still dont know if the unit is going up and down. Office to reschedule. ; ordrng 1 WB26X10222 (Fan motor) and 1 WB26X10130 (Fan blower wheel) and 1 2hoursjob (2 hour job)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, Texas 78613
Justin
Job Details:
05/14/2021
Arrived on site to install previously diagnosed parts. I inspected the new tub and found no damage. I unplugged the unit and then uninstalled all components. I reinstalled all of the components onto the new tub. I then put the unit into diagnostics mode and it ran through as designed. I observed the unit while pulled out and running for any leaks. No leaks observed at the end of service. The unit is running as designed. Call complete.