Arrived onsite to install previously ordered parts. Upon arrival I installed the new basket SP?W11695259. And new suspension. And tested the unit and found unit operating as designed no leak

On arrival verified complaint of unit not pumping out all the water. Visual inspection of unit showed no issues. Checked error codes found no error codes. Ran diag cycle and machine is working as designed no noises or failures. Advised customer on proper use and care. Job complete no leaks detected during service.

Arrived onsite for a dryer to replace the previous diagnosed parts. I installed a thermal cutoff kit and tested the dryer. The dryer is working as designed and now has good air flow after the customer had the vent cleaned. Call complete.

Arrived onsite for washer not filling up with water. On inspection I ran the unit on heavy cycle and during the agitation cycle the unit did not lock the lid due the cycle. Installed a new control board and retested the unit it now locks the lid in agate cycle. Informed the customer that the unit does not fill up like the old washer did. She is loading the washer 90% full to the top. Told customer about 2/3 of the way up on the top is as high as you want to go. The unit is operating as designed and no water leaks detected during service.

"Arrived onsite for dishwasher with error F8E4 overflow sensor tripped. Found no water in the tray and did not find the error in memory. Ran the unit to see if I could see a leak. It completed the diagnostics cycle with no issues. Saw no evidence of water leak, the unit was unplugged and water turn off. I found no issues."

"Arrived on site ,replaced valve . Ran diagnostics all checked normal. Job complete"

Arrived onsite for a range to replace the previous diagnosed parts. I replaced both convection fans and the main control on the right side large oven. I tested the oven and it is working as designed. Call complete.

Arrived onsite and found unit operating with f0e2 error code. Customer had experienced a sudsing leak. Advised customer on proper use and care. Unit does not leak during full cycle as tested by maintenance.

"Arrived on site. Replaced switch,slides added adhesive to liner gaps in freezer section,replaced damper,left damper unplugged ran fan found air leaking around housing,added sealer around housing till air was no longer leaking around housing,reconnected damper tested damper operation unit working as designed."

Arrived on site for a washer walking. On inspection ran the unit In diagnostic mode and during the spring cycle it started to move when the spin cycle started up. Replaced the suspension and now during spin it does not move around anymore. No water leaks detected during service.

"Arrived on site for unit. Not draining properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error Codes for Long fill and off balance error. Ran test and components passed, including drain pump. Found that drain hose was inserted at the standpipe about a foot and a half when it should only be inserted no more than 4 to 5 inches. Unit was siphoning, causing the Longfield air to appear and cycle not complete properly. Secure drain hose properly and tested. Unit is functioning properly. Job complete ."

Arrived on site for previous valve issue . Parts not needed . Found insulation blocking return vent and water line frozen up . Cleared return and thawed out water line . Adjusted Dampner temp and control temp set too cold . No water leaks detected at time of service. Job complete

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over and no signs of heater attempting to defrost, will need to replace heater harness assembly, thermistor, control and UI on next visit, ordering parts, advised customer to unplug unit 24-48 hours before next service, reschedule for 1/10 ; ordrng 1 W11650662 (Heater harness) and 1 W11518204 (User interface) and 1 WPW10384183 (Thermistor)"

Arrived on site to test unit for unit tripping breaker when oven turns on. Replace bake and broiler elements test unit and unit still tripping breaker. Advised customer to check breaker job complete.

"Arrived on site for squeaking at beginning of spin cycle. Upon arrival, test unit and begins to squeak at beginning of spin,then stops squeaking. Raised unit to inspect lower components. Found belt loose. Need to replace belt. Replaced belt W11239857. Test unit and is operating as designed. Job complete"

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and using my heat gun, I shaped the gasket to sealed properly. Test3d door operations and it is operating and sealing as designed. No water leaks observed during service, job completed."

Arrived on site to test unit for gas smell. Test unit and found oven heating then not turning g back on releasing gas. Will need new igniter and bake burner. Customer declined estimate job complete.

"Arrived on site to replace valve and pressure regulator diagnosed on previous trip. Replaced water valve and added pressure regulator to water line. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived on site to install previously diagnose part. Inspected unit and work area. Replaced the control panel and tested the unit. Found all buttons working and operating as designed. Call complete.

Arrived onsite and determined unit drain hose had been inserted deep enough into the standpipe to cause consistent siphoning. Tested unit and determined unit to be operating as designed after having the drain properly installed.

Arrived on site for refrigerator not cooling. Unit was unplugged. Confirmed compressor shutting off on overload. Use new start device. Compressor still does not start. Will need new compressor. Copper cap tube. R600. Office will call to schedule; ordrng 1 W11506635 (Coupler) and 1 WPW10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 W11574734 (Compressor)

Arrived onsite for a wall oven that keeps beeping and giving a power failure message. On arrival I found the UI power button not responding. I checked for correct voltage at the UI and found it good. I found the connector on the left side of the chassis not snapped all the way in. I snapped the connector closed and powered the oven. I found a stored F6E0 UI lost communications error code. I deleted the code and tested all functions of the oven and microwave. All are working as designed. The unit is connected to WiFi. I explained to the customer to monitor the unit and if it continues to happen we would need to replace the console. Call complete.

"Arrived onsite for a laundry center that is have water temp issues. Upon arrival I checked that the hoses where connected to the correct valve (hot water tap to hot water valve and cold water tap to cold water valve) and found that they where connected correctly. I then removed the hot water hose from the unit and turned the tap on and found hood water flow but the water would,not get hot it would get some water warm but then it gets cold again. This continued to happen no matter how long the hot water ran. I did the same with the cold water and it stayed cold which is normal. I advised the customer that This issue is a plumbing issue."

Arrived on site for washer starting but not filing and timing out to low flow error code . Found cold water valve connection had backed itself off valve . Replaced connection . Ran diagnostics as well as quick wash and normal cycle . All checked normal. No water leaks detected at time of service. Job complete

Arrived on site for unit having damage door. Upon arrival inspected unit and found freezer door damaged. Customer had whirlpool. Send doors on site. Replace freezer door. Unit is functioning properly. Job complete

"Arrived on site to inspect unit for not heating or tumbling. Upon closer inspection found thermal fuse reading open. Replaced bad thermal fuse with functioning thermal fuse. Tested unit, unit is running as intended. Job complete."

Arrived onsite for a washer that moving around when in spin. Upon arrival I I checked that the unit was leveled and it was. Upon further inspection I found that the agitator was not secured properly I tightened it and ran a test with clothes in the unit and found the unit is no longer moving across the floor but when checking the agitator I found it loose again. Upon further inspection I found that the splits of the agitator was stripped. I am ordering it and the gearcase. No leaks found and this time. Set return for 01/09/24; ordrng 1 W11418231 (AGITATOR) and 1 W11418231 (AGITATOR)

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,removed cover oh,ed heater good replaced defrost thermistor and main control advised office to have maintenance place towels around unit during defrost"

"Arrived on site for a refrigerator that is tripping the breaker. Inspected unit and work area. The customer advised the unit did not tripped the breaker and that the tripping of the breaker happened back in October, but has not done it since. Why they called was because the icemaker stopped working for 2 to 3 days and they had ice and products melting in the freezer section for a day. She advised that she was sure that nothing I was keeping the door open and that the unit just did it itself. Found proper temperatures in the fridge and freezer section and found the ice container completely full. She advised the unit has been working for the past five days and has not had any issue. Found no evidence of a defrost issue in the freezer section. I called whirlpool techline and spoke to Rich SR# 7738154824. he advised that because the unit has returned to normal and this hasnt happened before, he advised that he believes the issue was with the door not being closed properly and that with the unit completely running properly, there is nothing to check. He advised to make no repairs and to have the customer call back if any other issues persist. Call complete."

"Arrived onsite to replace upper door trim panel. Replaced panel , adjusted bottom trim with brackets and applied more adhesive to hold. Unit is functioning properly. Customer is not convinced repair will hold. Called tech line for assistance. Sent pictures and confirmed door is secured. No additional repairs to be made. Joe SR#7738157389. Job complete."

Arrived on site for washer moving around loudly and not staying * I. Place correctly. Upon arrival found no errors found no major oil leaks. Found suspension working but washer wobbled a lot. Found flooring of wash room leaning to the back right at an angle and relvled washer as best as it could be and locked feet in place. Ran washer with 8 towels and found not abnormal movement or noises. Unit works as designed with no leaks. Call complete

"Arrived on site for not powering on. Upon arrival, test polarity and there is no power from supply. Found GFCI breaker tripped. Restored power and tried unit on different cycles and unit is operating correctly. Job complete"

Arrived on site for no lights in freezer section diagnosed a defective switch replaced switch tested light unit working as designed.

Arrived onsite for dishwasher rack broken. On inspection found that the third rack was the one that the wheel broke off. The parts I have today are for the lower rack. Ordering the correct wheels for the third rack. No water leaks detected during service. Office to reschedule once all parts are in. ; ordrng 1 W11662340 (Left) and 1 W11675848 (Right side wheels)

"Arrived on site for refrigerator making noise. Ran test and found unit operating normally. Confirmed compressor noise is normal at both low and high speed. Diffuser was loud but working, replaced and verified operation. Call complete."

"Arrived on site for dryer squeaks when in use . Found left rear roller failing and making a lot of noise . Replaced both rollers ,belt ,and tension pulley from repair kit . Unit is functioning properly . No lint buildup at time of service . Job complete"

"Arrived on site for washer not staying balanced and moving around the wash room. Upon arrival confirmed issue and found washer displacement. Inspected washer but found no failures in the tub, motor/bearing, or suspension rods. Found back left stabilizing foot on pedestal under unit was loose then found metal bracket thats apart of pedestal broken and not holding foot or unit in place when in use. Inofmred customer they would need to by a new pedestal in order to resolve off balance issue. Call complete"

"Arrived on site for loud noise. Found some odd noise from valve,found water pan not filling up fully pump shutting off water early. Replaced valve and pump,ran diagnostics all test passed"

Arrived on site to install previously ordered part. Replaced orifices on front left burner. Test unit and is operating as designed. No gas leak present at this time. Job complete

"Arrived onsite for a IM that has stopped making ice. Upon arrival I ran the unit in diagnostic and found that all thermoses were good. I ran the water inlet valve, drain pump, resuscitation pump, and compressor and found the operating as designed. Upon further inspection I found that the reservoir cap was loose and leaking causing it not to hold water, causing the unit not to have enough water to make ice.i tightened up the cap and tested the unit in its normal running mode and found that the unit started making ice. I asked the customer to monitor the unit"

"On arrival verified complaint of bad tub. Replaced inner basket, tub ring, and suspensions. Ran calibration and test and no excess vibration or shaking found. Operational test good. Job complete no leaks detected during service."

"Arrived on site to replace both ice makers. Upon arrival customer stated RC ice maker began working after previous trip and has worked since then. Replaced FC ice maker ran unit through diagnostics, but unit never filled with water. Valve never engaged or hummed while running ice maker through a cycle. Will need to order control, valve, and damper and return. Office to reschedule. ; ordrng 1 WPW10479155 (Damper) and 1 W11482025 (Valve) and 1 W11224256 (Control)"

Arrived on site for right read burner not lighting properly . Found debris covering orifice. Cleaned Debris off orifice . Burner is lighting properly . No gas leaks detected at time of service. Job complete

Arrived on site for oven mostly lower not heating correctly . Ran diagnostics found ui error code multiple times in log . Did power reset . Ran temp checked @500 for both oven both . Both reaching temps. Recommended if errors occur again to replace UI . Collected 162.36 AUTHO 3W44A4. Job complete

"Arrived on site to test unit for excessive shaking, tested unit and found suspension bouncy, replaced suspension and tested unit, unit is running as designed, no leaks detected job complete."

"Arrived on site for not advancing through cycles. Upon arriving, ran diagnostics and got error code F8-E1 long fill. Ran automatic test and cold water dispenses slowly. Hot water is good. Unit drains ,agitates, and spins correctly. Removed hoses to test supply pressure. Pressure is good for both hot and cold. Found cold valve is faulty. Need to replace water valve. Ordering valve office to reschedule ; ordrng 1 W11513255 (Valve)"

"Arrived on site for refrigerator not making ice. Upon arrival checked temps and found fc at 11 and rc at 44 degrees. After further inspection I found condenser coils dirty, compressor area had signs of water/rust build up from low side return line of compressor, and air gaps in sealed drain line next to compressor. Cleared coil, and ran ice maker tests. Found no errors and ice maker harvested as designed with no leaks during fill. Found correct fill levels. Found both coils frosting over evenly but fc evap fan motor would never turn on in normal operation or diagnostics with a stable power supply at fc harness. Also found dispenser auger shaft missing for dispenser function. Rescheduled customer for 01/10/24 to complete repairs with new fc motor, hv control, shaft, and silicone. Ordering W11032800 evap fan motor, W11509548 shaft, W10843055 control, ; ordrng 1 W11032800 (Evap motor) and 1 W11509548 (Shaft) and 1 W10843055 (Hv Control)"

"WED5100HC3 Arrived to inspect noise. I found the water valve for steam equipped dryers had the original cover for the valve assembly still in place. Most of the time, the metal plate is stuck down to the rear cover due to the painting process, but this one was not and it was less than a mm away from the other metal. Any vibration caused the two pieces to contact and make the noise. I bent the plate slightly and then used aluminum insulative tape to secure the metal. Testing on no heat and all the way through high heat showed the issue was resolved. Operational test good."

"KRFF507HPS03Arrived to inspect cooling issue. Upon arrival, the unit was set to the coolest setting and had been set line the for several days. The customer advised they have had very minimal ice production and certain frozen foods have not been frozen solid. I found minimal heating at the condenser and the return was just above room temperature. I disassembled the FC to access the evaporator and the refrigerant could then be heard to flow after just a few moments. After the flow resumed, I tested pressures and found them normal. I evacuated the system and then performed an extended vacuum. The unit was able to be vacuumed below 500 microns and it then held the vacuum for an additional 15 minutes, prior to charging. The sealed system started working as designed and I found the high side heat of the system within normal, expected ranges. No leaks observed during service."

"Arrived onsite for a washer that is not drying properly. Upon arrival I installed the drain pump trap and found that it was fulfilled with pet hair causing the issue. Upon further inspection I found a over suds code stored which I advised the customer on detergent use to keep that from happening, I ran the unit in quick wash cycle and found that unit op as designed. sr#7737777320"

"Arrived on site to inspect unit for burners not igniting. Upon arrival unit was sitting on island away from gas hook up. Unit also has scratches on sides from installation prior to arrival. Contractor stated cut of counter top was to small for unit, switched orifices from natural gas to liquid pro pain. Was not able to test due to unit not fitting in cutout. Job complete."

"Arrived on site to test unit for not power. Tested unit and found unit has power but drain pump not engaging, inspected drain pump and found power connection not seated properly, secured connection and tested, unit is now running as designed, no leaks detected, job complete."

Arrived on site for dishwasher not turning on. Ran diagnostics and found control would not advance to diagnostics. Removed and replaced control. Reset connection to motor. Verified operation. Call complete.

Arrived on site for dishwasher not turning on or showing correct time display. Upon arrival confirmed issue and found ui console shorted and ui failing. Replaced ui and tested unit. Found no leaks and unit working as designed. Call complete

"Arrived on site to inspect unit for FC ice maker not working, door seals ring torn, and a loud noise coming from unit. Upon closer inspection found both French door seals are torn at top section of both doors. Will need to order contol kit and return. Office to reschedule. ; ordrng 1 W11533213 (Control kit) and 1 W11330486 (Panel ui)"

"Arrived on site to test unit for long dry times, ran vent test and it passed, tested unit and found element not cycling properly, replaced cycling thermostat and heater element as precautionary, tested unit, unit is now running as designed, if issue persists than temp control would need to be replaced, at this time job complete."

"Arrived on site for broken agitator. Upon arrival, inspected unit and found fractured washplate. Replaced wash plate W11510461. Test unit and is operating as designed. No leaks present at this time. Job complete"

Arrived on site for lint getting on back of filter instead of front. Ran diagnostics and found unit heating properly. Felt outside and confirmed good air flow. Found the grill portion is clogged with lint. Removed front panel. Inspected and all components in place. Cleared grill and verified operation. Call complete.

"Arrived on site to inspect unit for oven not working. Upon closer inspection found broil spark igniter was sparking to far from gas inlet adjusted spark module. Tested unit, unit is running as intended. Job complete."

"Arrived on site with sealed system parts. Used nitrogen to confirm leak in evaporator as well. Replaced evaporator, compressor, service valve, drier, and water level sensor. Used nitrogen to confirm no leaks in sealed system. Vacuumed and recharged. Verified operation. Call complete."

Arrived onsite for washer making a metal to metal sound. On inspection ran diagnostics and heard no noise. I ran drain and spin there was slight noise when it switched between agitate and spin. I installed a new clutch and slider. calibrated the unit and ran diagnostics cycle. No water leaks detected during service.

"Arrived on site to inspect wall oven error codes. Upon further inspection, I found the display showing error code F9E0-mis-wired. When I cleared the code, another error code appeared F1E1-AM failure. I pulled the unit out and removed and replaced the main control and retested and unit is operating as designed. Job completed."

"1952#,1959Arrived on site found damaged door uploaded pictures ordering new door. ; ordrng 1 W10746794 (Door) and 1 W11178521 (Nameplate)"

Arrived on site for washer starting but not filing and timing out to low flow error code . Found cold water valve connection had backed itself off valve . Replaced connection . Ran diagnostics as well as quick wash and normal cycle . All checked normal. No water leaks detected at time of service. Job complete

Arrived onsite for previously diagnosed parts. Installed the new glass in the door. The unit is operating as designed and no gas leaks detected during service.

Arrived onsite for a dryer that is not drying properly. Upon arrival The customer advised me that the unit has long dry times. Upon inspection I found that the unit had no airflow with the vet tube onsite and with it not connected it had good airflow. The unit heated in all settings. Unit is operating as designed i available the customer to have a vent company checked/clean their ducts to return proper operation to the unit

"Arrived on site for microwave not heating. Upon arrival confirmed issue and found mag broken, replaced mag cap and diode. Tested unit and found it working as designed. Call complete"

Arrived onsite for oven with error F8E0 low fan speed. Turn unit on and few minutes after turning on the unit the error appeared and turn the unit off. Installed new fan and now the error message has returned. I heated the unit up to 350? the unit is operating as designed.

Arrived on site for a washing machine that is leaking water. Inspected unit and work area. Checked underneath the washer and found water residue on the back panel. Coming from the water valve area. The customer had the unit unplugged and the water valve shut off. Went ahead and replaced the water valve due to water residue coming from one of the rubber fittings and tested the unit. Found water still leaking but from the back on the hot water hose. I removed the hot water hose and found that the rubber O-ring inside the hose was missing causing the leak. Did advise the customer to get new hoses for full repair. Call complete.

"Arrived on site for a washing machine that is flashing an LF error code. Inspected unit and work area. The customer advised that she ran a clean washer cycle, and the unit errored out the code. I texted the unit in diagnostics and did confirm an F8 E1 (low/no water detected during the fill) error code. I tested both valves and diagnostics and could not get the unit to error out. Went ahead and replace the housing due to potential issues with the fabric softener or OXY valves as I could not test them individually and diagnostics. Tested the unit and the unit is working and operating as designed. Call complete."

Arrived on site to install previously diagnose depart. Inspected unit and work area. I replaced the icemaker and tested the unit. The unit begin to work and operate as designed. Call complete.

Arrived onsite for an ice machine leaking water. I found the regulator on the valve with the plastic molded housing separating causing the water leak. I replaced the fill valve and tested the machine. The machine is working as designed and there were no other water leaks present at the completion of service. Call complete.

Arrived onsite for a dishwasher that just stops working and the lights start blinking. The customer stated it will stop and two of the lights on top and the clean light on front will constantly blink. I checked voltage and polarity finding it good. I ran the diagnostics cycle and the machine completed the cycle and worked as designed. The customer stated it will usually run about 10-15 minutes and then stop. I ran a regular cycle and saw the machine loose power after 15 minutes. I verified there was no voltage at the terminal block and then the machine powered back up and the lights were blinking like the door had been opened. I found the plug at the outlet partially pulled out. I pushed the plug in and tested the machine. The machine worked as designed for about 5 minutes and did it again. I checked power at the cord out of the outlet and there was no voltage present. I explained this to the customer and showed them. They are gonna replace the outlet or the breaker. Call complete.

"Arrived on site for motor not operating. Upon arrival,test unit can hear control relay click but motor is not powering on. Disassembled unit to inspect/test motor and heating circuit. Found thermal fuse is OL. Need to replace fuse. Found back up of lint at lint trap. Replaced thermal fuse W10693363 with truck stock. Test unit and motor now operates. Ran vent test and vent tested poor for electric dryers. Advised customer to have vent cleaned."

On arrival verified complaint of not drying and dripping. Customer all stated the door hangs to low. For the not drying found customers water is no where hot enough to dry or wash properly. Advised to heat water at sink before starting dishwasher as well as may need to increase water heater temp. Door issue is damaged hinge springs from to much weight on door. Advised proper usage there. Ran diag test cycle for leak and let run for 6 minutes minimum on spray and found no leaks. Checked for leaks at drain pump and wash motor and found none. Door gaskets look great. Ordering hinge springs r/s for 1/9 ; ordrng 2 W10678341 (Hinge spring)s

"On arrival verified complaint of not latching, found physically broken latch. Replaced and ran test cycle still not functioning. Visual inspection of harness at control found motor harness white is pulling out of harness and exposed wires. Verified ohms at 10 ohms for both windings motor is good. Checked shifter, drain pump both are good. Latch is good, recommend return with main harnes and main board. Reschedule for ; ordrng 1 W11409746 (Harnesss)"

On arrival verified complaint of manifold cover scratched. Found in box new manifold cover had no protective plastic sheet on it and now has a ton of rub scratches in the surface. Attempted to clean with water and microfiber but they are scratches and not dirt. Reordering ; ordrng 1 W11165142 (Manifold cover)

Arrived on site to test unit for broil element in microwave falling. Needing supports and office to reschedule. ; ordrng 2 W10909479 (Support)s

WFE515S0JS4 Arrived to inspect damaged panel. I found the panel had multiple damaged parts. I removed and replaced the panel and tested. Operational test good.

Arrived on site to test unit for unit not draining. Found disposal plug still on not letting unit drain. Removed plug test unit and unit test good job complete

Arrived on site to test unit for container not coming out when you hit pedal. Found container not hitting spring. Ordering new container office to reschedule ; ordrng 1 WPW10451276 (Container)

Arrived on site to test unit for light not turning off. Found stuck relay on control board. Replaced board test unit and unit test good job complete.

Arrived on site for unit Not making ice. Upon arrival inspected unit. Ran test and found icemaker is not responding. Replaced icemaker. Tested and new ice maker Completed harvest and called for water. Unit is functioning properly. Job complete.

Arrived on site to test unit for unit not draining. Test unit and found and drain motor. Replaced drain motor test unit and unit test good job complete.

"Add on site for a refrigerator that is making ice, but is not dispensing ice. Inspected unit and work area. Did confirm the customers complaint and found the impeller was stripped. Went ahead and replaced the divider, dispenser, motor, and impeller and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site to inspect refrigerator freezer rails off track. Upon further inspection, I found the left deli drawer rail had separated due to a pop rivet falling out. Realigned the rail and secured it with a pop rivet and tested. Drawer is operating as designed. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for a refrigerator that is not cooling at all. Upon arrival I found the unit unplugged. I pulled the unit in and found that the compressor kicked on and ran like normal. I gained access to the Evap and monitored for a frost pattern and found no pattern forming. Which means that there is a ss issue. I am ordering a ss 2hrs. And having the office reschedule ; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546692 (EVAPORATOR) and 1 R600a (R600a) and 1 TJ90SF8404 (Access valve) and 1 WP279368 (Uv drier)

"arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test and found the unit working as designed until it got to the spin portion of the cycle, where the unit made a weird sound, and then stopped. The unit attempted to spend a couple times but would make the weird sound and not continue forward. Checked underneath and found the belt, completely loose and the cam stripped. Replaced both and tested the unit again. Still found the same issue happening with the machine. I removed the cam completely, and tried to spin the basket by hand. Found the basket skipping on the gearcase indicating an issue with a gearcase. Gained access to the hub assembly to replace it and found the hub also stripped. Ordering the hub and will return with a gearcase for full repair. Rescheduled the customer to 1/9.; ordrng 1 W10528947 (Hub)"

"Arrived on site to replace compressor and dryer diagnosed on previous trip and charge to spec with R134a. Replaced sealed system components, vacuumed unit for 15 minutes to stabilize internal psi. Charged unit with 5.5 ounces of R134a, tested unit, unit is running as intended. Job complete."

"WFW6620HC0 Arrived to install previously diagnosed and ordered parts, I found multiple holes within the door bellow assembly and verified that as the in,y source of leaking. I replaced the bellow and then the dispenser assembly due to the water that had likely caused the detergent pump to fail. Entering service test mode, F0E5 as the only stored error code and I cleared for testing. The machine operated as designed and no further leaking was observed. During installation of the drawer, I found the left slide had severely corroded and was very difficult to open/close. I was able to temporarily lubricate the slide, but its future failure is imminent. Office to order slide parts and contact the customer to arrange return service. No leaks observed after repair was complete.; ordrng 1 W11551370 (Outer Slide) and 1 W11321012 (Inner Slide)"

"MVWB835DW4 Arrivd to inspect drain noise. Service test mode had F0E3 and F2E1 stored in memory, and I cleared for testing. I did see approximately two inches of water standing in the tub, but the drain pump easily drained within the expected time. Inspection of the gear case and motor area revealed a large amount of oil had leaked from the gear case and the rotor bolt was loose. The gear case and slider will be required and the rotor teeth were worn from mis-engagements. I added the wash plate if necessary to complete, for returning tech. No leaks observed during service. ; ordrng 1 W10915701 (Rotor) and 1 W10902814 (Wash Plate) and 1 W11393685 (Gear Case)"

Arrived onsite for unit leaking. Upon arrival inspected unit. Ran test cycle and unit was leaking from bottom left door panel within the first 5 minutes of the cycle. Found door seal warped inward on the upper corner. Water would seep through and drip down the panel and puddle. Replaced gasket. Ran another test and found no leaking. Job complete

Arrived onsite for a dishwasher thats leaking on the front left corner. The customer stated it doesnt do it all the time but when it does it will make a small puddle on the floor. I found the door gasket leaking in the upper left corner. I replaced the door gasket. Call complete.

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that items will freeze in the fresh foods section and the water being dispensed is not cold enough. I tested temps in the FC=6 degrees and RC=40 in the middle section and 36 degrees on the tops shelf on a setting of 39 degrees. I found some items blocking the gap at the back of the fresh foods section and several items in front of the damper opening. I tested the water dispenser and retrieved an 8oz cup of water and tested the temps and it was approximately 60 degrees which is normal temp for the water. I made recommendations for use and care of the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, using my ultraviolet light, I checked for any dye from refrigerant leaks and found the evaporator was leaking (photo). I evacuated the remainder of refrigerant and removed and replaced the evaporator, compressor, UV dye drier and access valve. Vacuumed the system for approximately 30 mins and found vacuumed pressures at -30/0. I installed 48g of R600 refrigerant and tested the unit. Unit is beginning to cool and evaporator had a good frost pattern. No water connections to the unit, job completed. No one available for signature. Messaged complex maintenance and advised of repair and allow 24 hours to cool."

Arrived on site for leaking water. Upon arrival inspected unit. Found left side of unit completely un leveled. Also found warped top left corner of door seal. Replaced seal W11483553 and leveled unit. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for dryer stopping. Customer says it will work for about 2 maybe 3 loads then he motor just stops. Display still working but will not turn unless it cools down. Verified good draft on vent. Removed drum. Confirmed blower is fused to motor. Replaced motor and wheel. Verified operation. Found vent is restricted inside the wall. Left unplugged. Advised customer they need to have vent cleaned. Call complete.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

"Arrived onsite for washer making a noise. On inspection ran unit in diagnostics mode, error F0E2 over sudsing popped up at the start of the diagnostics cycle. Ran the washer in diagnostics mode twice could not duplicate the noise. I put the unit into quick wash and colored and could not get it to reproduce the noise. The video the customer has sounds like the unit is in agitation mode and it is putting on the brakes to go back the opposite direction. The customer is going to record how large the load is when the noise appears and at what point in the cycle that it happens in. No water leaks detected during service. The customer is going to call back once they get enough info to help pin point the issue. ; O-emld tckt"

Arrived on site to test unit for rust on cooktop. Found rust on front burner will order new cooktop. Office to reschedule ; ordrng 1 W11620479 (Cooktop)