Service History 130

We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 05/06/2021
Arrived on site to test unit for unit not washing correctly test unit and found unit not getting any water in. Found brown wire to float not connected to switch. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model KOSC504ESS
Near New Braunfels, TX 78132
Andrew
Job Details: 05/06/2021
Arrived on site to separate door to clean. Cleaned glass to customers satisfaction.Job complete.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Austin, TX 78735
Brandon
Job Details: 05/06/2021
"Arrived on site to replace bellow, after replacing, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Austin, TX 78726
David
Job Details: 05/06/2021
"Arrived on site to diagnose dryer not powering on. Could not unit to power on into diag or normal modes. Tested voltage and found 240v proper. Examined wiring and found neutral and ground reversed. Installed wires to correct spots. Tested unit and found it still not powering on. Control has status light on, but console unresponsive. Replaced console to resolve. Tested and verified proper function. All is now working as designed. Verified heating too. Call complete."
We serviced a
GE OVEN
Model JT3500DF3BB
Near Georgetown, TX 78633
Jonathan
Job Details: 05/06/2021
"Arrived on site for double oven cooking to hot in both ovens. Inspected unit and work area. Found residential oven in commercial kitchen. Performed diagnostics mode and checked fault codes, no faults were stored. Gained access to thermostat and measured resistance and found both in range. Found none stored. Performed temperature test in both ovens on bake mode at 350?. Measured firsts 3 cycles and found average temperature at 336?. Found average temperature at 337?. Do not recommend to calibrate. Do not recommend to use residential oven in commercial kitchen.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/06/2021
"Arrived on site to replace gasket and install per magnum per tech line to get doors even. Installed parts and doors looked better but customer was not satisfied. Spoke with techline and was advised since seals are sealing properly and unit is working as designed, issue would be considered cosmetic at this point and no repair would be required
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Spicewood, TX 78669
Brandon
Job Details: 05/06/2021
"Arrived on site for customer complaint of unit not making ice, found frozen water line in ice maker fill tube, I defrosted fill tube, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Hewitt, TX 76643
Jonathan
Job Details: 05/06/2021
"Arrived on site for a refrigerator not making ice. Inspected unit and work area. The customer advised that the unit stopped making ice and was making loud sounds prior to that. Attempted to jump the icemaker to force it into a harvest and found the motor not turning. Checked voltage at the icemaker and found 120 V being present. Replaced the icemaker and unit began to harvest and fill.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Meridian, TX 76665
Jonathan
Job Details: 05/06/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and works area. I replaced compressor, coupler, and dryer and placed unit in a vacuum. Unit held a vacuum for 20 minutes. Charged unit and unit got 20 psi on the low side and 155 psi on the high side. Unit began to cool and is operating as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78633
Jonathan
Job Details: 05/06/2021
"Arrived on site to install previous diagnosed part. Removed failed sump assembly and installed new. Performed diagnostics mode and ran automatic test cycle. Monitored operation and observed water connection. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Georgetown, TX 78628
Lou
Job Details: 05/06/2021
"Arrived on site to inspect dishwasher not draining. Upon further, customer said the builder checked the disposal knock out plug and it was removed. I doubled checked and then checked the drain hose under the sink and found it dropped down too far with no high loop. I adjusted the drain hose and gave it a high loop and tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS02
Near New Braunfels, TX 78130
Andrew
Job Details: 05/06/2021
Arrived on site to test unit for LF burner not engaging when set to large burner. But small burner works only on small burner setting. Verified infinite switch was not sending proper voltage to surface burner. Ordering surface burner as a precautionary step. Office to reschedule.; ordrng 1 W11517959 (SURFACE BURNER) and 1 WPW10441696 (switch-inf)
We serviced a
MAYTAG REFRIGERATOR
Model MSB2354DRW
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2021
Arrived on site to replace lower door hinge on right door due to damage and deterioration on current hinge. Replaced hinge and leveled the fridge and now unit is operating as designed. Job completed.
We serviced a
GE REFRIGERATOR
Model GSH25JFREWW
Near Copperas Cove, TX 76522
Al
Job Details: 05/06/2021
Arrived on site and inspected ice maker leaking.Confirmed the complaint and removed and replaced it.Unit filled and was harvesting when I left.Customer satisfied.Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
Arrived onsite for wall oven with temp too high. Upon inspection I found the oven is taking too long to cycle while keeping preheat temp. I found ovens sensor was bent outward pointing away from any heat source which could cause longer cycle times. I repositioned the sensor and then accessed the main control board to test the sensors resistance. The resistance tested good I noticed the unit was not connected to WiFi so I helped the customer get connected. Job complete.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
Arrived onsite for range cooktop with burners going out on low upon inspection I found the lower left side burner would putter on low at the beginning of start then level out. I could not see any visible build up or grease in the unit I could see the ignition stem was sparking downward and not making good contract with the burner cap. I removed and reinstalled the igniter and it is now sparking correctly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Scott
Job Details: 05/06/2021
"Arrived on site , replaced heater element. Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78754
Scott
Job Details: 05/06/2021
Arrived on site for temp issues . Ran temp check . Temps were low about 25 to cool. Recalibrated and re ran check . Temps haven?t changed . Ordering sensor and control. No gas leaks detected at time of service. Call to set return ; ordrng 1 W10181986 (SENSOR )
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/06/2021
Arrived on site for GAS DRYER- TURNS ON/SPINS BUT NOT GIVING ANY HEAT OFF AT ALL. Tested stackable dryer and found either thermostat and coils need replacement or igniter needs replacement. Waiting for them to arrive to return and complete the repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Austin, TX 78737
Robert
Job Details: 05/06/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ3
Near Austin, TX 78747
Jacob
Job Details: 05/06/2021
"Arrived onsite for unit still shut off and rebooting itself and giving the F6E0 code and customer said getting the unit on wi-fi wasn?t workin said it showed as if it is on wi-fi but it never is linking up for some reason. Looked up in diagnostics. Found that the F6E0 in the fault history was in the history multiple times. Customer had plenty of videos of the unit rebooting on it?s own, and not responding to touch and then rebooting again. Was able to erase codes Unit and it randomly rebooted again on its own. Unplugged the unit. Ohm the wires through the door to be sure the connections were solid, everything checked good. Gave the customer the said ID number to attempt to get the unit back on wi-fi. . Office to reschedule if we need to return ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS05
Near Austin, TX 78739
Robert
Job Details: 05/06/2021
Arrived on job for complaints of turntable not working. Found the shaft turn damaged and motor locked. ordrng 1 WPW10776938 (shaft-turn)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2021
"Arrived on site to diagnose icemaker only making crushed ice, verified that the unit was no longer in warranty and began to diagnose unit, found that the solenoid wasnt releasing properly between cubed and crushed Replaced solenoid and tested unit for crushed ice and cubed several times. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JV0
Near Temple, TX 76502
Tyler
Job Details: 05/06/2021
Arrived on site for range with door not closing on oven. Upon arrival found right side door hinge completely bent out of place and not allowing door to shut adequately. Upon further inspection I found door hinges on both side will need to be replaced in order to insure door shuts correctly. Will need to return with hinge kit W10347464; schdld next appmnt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Harker Heights, TX 76548
Tyler
Job Details: 05/06/2021
Arrived on site for refrigerator needing previously diagnosed fan motors for ice bin and freezer evap. Upon arrival i was able to replace both fan motors and reassemble and test unit. Found unit functioning as designed with no noises occurring after repairs. Call complete
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Georgetown, TX 78626
Tommy
Job Details: 05/06/2021
Arrived onsite for dryer making scratching noise by end of cycle. Upon arrival found unit exhaust clip wasnt installed. As well as found blower wheel was damaged. Ordering both and a motor just in case. Office to reschedule upon receiving parts.; ordrng 1 8572105 (Clip exhaust) and 1 279787 (Motor) and 1 WP697772 (Blower)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHS2667KE0
Near Burnet, TX 78611
Cliff
Job Details: 05/06/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found fan error has shut off cooling in unit. Power cycled unit and found fan fully functional and all parts working properly. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Seguin, TX 78155
Andrew
Job Details: 05/06/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/06/2021
"Arrived on site to replace compressor and dryer. Replaced compressor and dryer, charged to specs. Unit pressures were holding and no refrigerant leaks detected. Unit cooling as designed. No water leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Salado, TX 76571
Tyler
Job Details: 05/06/2021
Arrived on site for washer making odd noise per the customer. Upon arrival ran a drain and spin and a rinse and spin back to back with tub empty but found no issues. Belt was intact and tubs are not seperating. After running a rinse and spin with towels in unit I found tub shock absorbers were weak causing tub to bang around and mimic sound customer called us about. ; ordrng 4 WP8182703 (Shock absorbers)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Burnet, TX 78611
Cliff
Job Details: 05/06/2021
Arrived on site to diagnose an ice machine that is slow to produce. Found communication issue between thermistor and control. Wiring harness and control will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10825875 (Pump) and 1 W11034363 (Control) and 1 W11126268 (Harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Jonathan
Job Details: 05/06/2021
"Arrived on site for microwave taking to long to heat. Inspected unit and work area. Found oven gasket not connected to cavity and falling down. Corrected oven gasket and tested oven door operation. Performed diagnostics mode and checked fault codes, no faults stored. Ran temperature test with 1 cup of 79? water and heated for 1 minute found water heated to 154?. Called Whirlpool tech support and spoke with TJ. He stated that was within range. SR# 7730691927."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Austin, TX 78746
Luis
Job Details: 05/06/2021
"Arrived on site for moisture in fresh food section. Found fresh food door sagging and large gaps between liner and cabinet,installed washer to lower hinge to raise fresh food door,added sealer between gaps,remolded door gasket checked door operation and seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Copperas Cove, TX 76522
Al
Job Details: 05/06/2021
"Arrived on site and inspected ice maker arm that came off.Confirmed the complaint and disassembled the unit, attempted to install the new unit, but new ice maker wasnt a match. Was able to fix the arm, reinstall it and unit now working properly.Customer witnessed the entire repair.Customer satisfied.JOB COMPLETE"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Kingsland, TX 78639
Cliff
Job Details: 05/06/2021
"Arrived on site to diagnose a dryer that is not heating. Found cutoff that open, preventing power from reaching heating element. Replaced cutoff and all is working properly at this time. Advised customer on clogged venting and advised not to use the unit until vent has been thoroughly cleaned."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Austin, TX 78724
Matthew
Job Details: 05/06/2021
Arrived onsite for washer locking malfunction. Upon inspection found failed strike. Will return with strike and latch just in case. Office to reschedule. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY7
Near Leander, TX 78641
Tommy
Job Details: 05/06/2021
Arrived onsite for refrigerator leaking. Upon arrival found unit fc drain tube was blocked causing ice to full bottom and slide water onto floor. Replaced tube and steamed out ice. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Austin, TX 78723
Matthew
Job Details: 05/06/2021
Arrived onsite for dryer with burn marks on the inside drum. Upon inspection found no indication of faulty components. The burn marks seem to have originated from inside the drum. The igniter and funnel are operational. Unit is cycling at a high of 165 degrees. No indicator of burn or scorch marks in cabinet. Unit seems to to functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2021
"Arrived on site to diagnose detergent still remaining in dishwasher after cycle, customer notified us that the dispenser is getting stuck and wont unlatch or latch properly, found dispenser is bad. Replaced dispenser and ran a diagnostic cycle to make sure the dispenser was getting proper commands from the control, now unit is functioning as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Burnet, TX 78611
Cliff
Job Details: 05/06/2021
Arrived on site to diagnose a dishwasher that is leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/06/2021
Arrived on site to test unit for not producing ice. Ice maker ran harvest no issues. Ice maker thermistor is out of range. Needing ice maker to fix issue. Offic e to reschedule.; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78626
Tommy
Job Details: 05/06/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit UI and control. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78749
Luis
Job Details: 05/06/2021
"Arrived on site for cooling complaint in fresh food. Diagnosed a defective defrost thermistor,replaced defrost thermistor,per service pointer W11092686 secured new thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner wall using clamps and zip ties,secured back cover with four screws. Ran diagnostics changed defrost setting to basic.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78739
Robert
Job Details: 05/06/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation no leaks detected at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
Arrived onsite for range doing weird things on the display. Upon inspection I could not recreate the issue but the customer showed me a video of the display turning its self off and on as well as the numbers looking jumbled. I verified voltage at the wall. I replaced the control due to the issues and I tested the ovens preheat. It preheated as designed. I also tested the cooktop and it is working as designed at this time. No gas leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Salado, TX 76571
Tyler
Job Details: 05/06/2021
Arrived on site for refrigerator not cooling upon arrival I found pressures sitting at 0 low side and 150 high side but upon disassembling unit I found no frost on either evap coil. I then checked for leaks but found no evidence of uv dye or leaks visible in system. Tried pulling a 45 minute vacuum then swept charged the system but still found no leaks though I did find unit had a lot of contaminates in sealed system causing the odd pressure readings. I then ran test 4 seps 1-5. After getting results from test I then spoke with whirlpool techline and gave them the results of what I found on fridge.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB02
Near Harker Heights, TX 76548
Al
Job Details: 05/06/2021
Arrived on site and inspected freezer lighting issue.Confirmed the complaint and found the bulb was not working.Removed and replaced it and unit tested as designed.Customer satisfied.JOB COMPLETE
We serviced a
KITCHENAID COOKTOP
Model KGCU462VSS00
Near Killeen, TX 76542
Tyler
Job Details: 05/06/2021
Arrived on site to install previously diagnosed parts on cooktop. Upon arrival I was able to disassemble and installed previously recommended parts plus additional reigniting sparker for griddle. After repair I found front right burner is now functioning correctly only half the time and but still has occasional issue with not turning off sparker after ignition of flame is reached in burner. need to order a new front right burner cap W10364850 (2x?)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Waco, TX 76705
Jonathan
Job Details: 05/06/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface Console and tested unit. Unit is now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Salado, TX 76571
Tyler
Job Details: 05/06/2021
Arrived on site for dishwasher needing previously diagnosed pump. Upon arrival I was able to disassemble the dishwasher and install a new drain pump and then reassembled and tested the unit and found it is filling agitating and draining as designed with no leaks before during or after repair. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Belton, TX 76513
Al
Job Details: 05/06/2021
Arrived on site and inspected Refrigerator with defective freezer bin drawer. Ordering W11387048 ; ordrng 1 W11387048 (Freezer Bin)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Waco, TX 76710
Jonathan
Job Details: 05/06/2021
Arrived on site for a microwave that?s not heating and was smoking. Inspected unit and work area. Remove top cover and found the diode had completely east separated and burned up. Replaced diode and tested unit. Unit began working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Killeen, TX 76542
Al
Job Details: 05/06/2021
"Arrived on site and inspected visibly broken agitator.Confirmed, removed and replaced it.Reassembled and unit tested as designed.JOB COMPLETE"
We serviced a
GE REFRIGERATOR
Model GSH25JFXNBB
Near Killeen, TX 76549
Al
Job Details: 05/06/2021
"Arrived on site to inspect a side-by-side refrigerator not cooling. Access both compartments and got 60? in the refrigerator section, and 33? in the freezer section. Accessed the evaporator and observed massive frost buildup on the outside of the evaporator wall. Remove wall and found evaporator was totally frosted over. Disconnected defrost heater and found defrost heater was defective And had no continuity, the bulb was blackened and busted. Removed and replaced the defrost heater and advise customer to wait 24 hours before plugging it back in. Job complete"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505ESS0
Near Salado, TX 76571
Tyler
Job Details: 05/06/2021
"Arrived on site for trash compactor power switch pin popping out of place causing unit to turn on and off rapidly. Upon further inspection, found pin clip on switch not installed from factory. I bent the pin at a 20 degree angle and re-tested unit. Unit is functioning as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Spicewood, TX 78669
Brandon
Job Details: 05/06/2021
"Arrived on site for customer complaint of water not coming out evenly, I replaced tube and it was a little better, tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/06/2021
Arrived on site for dishwasher soap dispenser is broke. Found dispenser open / close button was missing not allowing dispenser door to remain shut. Removed dispenser and installed new dispenser. Dispenser operating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH01
Near Wimberley, TX 78676
Richard
Job Details: 05/06/2021
Arrived onsite for the refrigerator leaking water intermittently. During testing could not find the leak. Filled drain pan with water and its not leaking. Ran a water dispenser test and no leaks. Ice maker fill test and no leaks. Could not duplicate the issue complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/06/2021
"Arrived on site for Vibration or Out of Balance loads - Top Load Washer. Placed in diagnostics and F0E5 and F0E9 came on. Front right leg was raised. Last visit I leveled the machine. The leg was raised higher than the tile somehow. Checked rotor to ensure it wasnt loose. Bolt was nice and tight. check the suspension and also wash 6 towels on a quick wash to test washer. Suspension performed as designed when tested. Placed 6 towels in loose heaps around wash plate. Quick wash completed without issue. Leveling the machine a second time has fixed the issue. Customer also knows and understands she may need to redistribute the load if the same error continues. No leaks detected. Job completed. SR 7730691065"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Waco, TX 76712
Jonathan
Job Details: 05/06/2021
Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced ice maker and was able to see the unit finish up the harvest cycle. Did notice water still not running to the icemaker. Attempted to force the valve on and checked voltage at the water valve in the back. Found voltage going to the valve but no water being dispensed.; ordrng 1 WPW10420083 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Round Rock, TX 78665
Wesley
Job Details: 05/06/2021
Arrived onsite and found failed start device. All else checks good. Repair complete. Office to close out ticket.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Manor, TX 78653
Matthew
Job Details: 05/06/2021
Arrived onsite for Noise complaint from compressor compartment. Upon arrival ran diagnostics and compressor test. Could not duplicate issue. Did find that unit interior lights are not functioning and frost/ice is building on RC evaporator and cover. Ran test on lightning and found pantry UI is the issue and will need replacement. Also ordering rail harness. Per service pointer will order evaporator kit. Also ordering dampener just in case. Office to reschedule.; ordrng 1 2185788 (clamp) and 2 SHIMS (SHIMS)s and 1 W11170612 (harns-wire) and 1 W11457241 (PAN KIT) and 1 WPW10769076 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78751
Jacob
Job Details: 05/06/2021
Arrived onsite to replace water inlet valve. Replaced valve. Tested unit. Unit filling with water. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near Spicewood, TX 78669
Brandon
Job Details: 05/06/2021
"Arrived on site for customer complaint of unit not cooling and not making ice, found condenser needed cleaning, temps were about ten degrees off in freezer, I cleaned condenser coil, ran ice maker harvest, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Hewitt, TX 76643
Jonathan
Job Details: 05/06/2021
"Arrived on site for a dryer that?s intermittent leave shutting off after five minutes. Inspected unit and work area. Play student in service diagnostics and found no stored error codes. The customer advised that when she runs multiple cycles, the unit will run 2 to 3 loads but it will shut off and when she goes to turn it back on, it will only run for 1-5 minutes before it shuts off again. Checked voltage at the terminal block and found proper voltage. I ran the unit through an auto test and got proper voltage. I ran the unit through a normal dry cycle 3 times without clothes and the unit did not shut off, but counted down. He advised that there are only three things that could cause the unit to shut off prior to the close drawing. He advised the first one would be if the motor overheated and caused the overload do you block voltage from going to the motor. He said that if that happened, the unit user interface would not shut off but would continue to count down until the motor got cool enough to start running and pull continue until it got too hot again. He stated the second cause would be steam and moisture getting up into the user interface causing the circuitboard to short out until it dried. Again, he said that if that happened, you wouldn?t be able to turn the unit back home to start another cycle and that it would take several hours to dry. Lastly, he stated the only other thing that would cause the unit to turn off prior to the end of dry cycles would be if the moisture sensor bar was bad but you wouldn?t be able to run full loads and the time would just count down and show the unit had completed the cycle. Joel said that the only other issue that could be causing this is an electrical supply issue with power being lost on the L one side intermittently due to faulty wiring or a breaker.
We serviced a
GE WASHER
Model GTWN5650F1WS
Near Georgetown, TX 78633
Jonathan
Job Details: 05/06/2021
"Arrived on site for washer intermittently dripping water into tub. Inspected unit and work area. Performed diagnostics and attempted to recreate failure, it did not occur. Removed water valve and found signs of wear and tear. Found hot and cold come as one assembly. Informed customer issue could also appear, due to changes of water pressure after replacing inlet valve if failure occurs again it would be water pressure issues.Removed failed valve and installed new. Tested valve operation and monitored for possible water leakage. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Wesley
Job Details: 05/06/2021
Arrived onsite for unit not heating during preheat. Reset oven capacitors by draining power for 4 minutes. Unit is now operating as designed. Advised customer that occasionally unit will need to be reset to restore function especially after a power outage or storm. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS09
Near Austin, TX 78722
Leonardo
Job Details: 05/06/2021
Arrived on site to test unit for unit not heating. Test unit and found bad tod. Replaced tod . Test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS6
Near Round Rock, TX 78681
Kayman
Job Details: 05/06/2021
Arrived onsite to to finish repair on microwave. I called techline and they walked me through the wiring of the new interlock kit. After installing the new interlock kit with techline I found the unit would still not power on. I tested the unit and it is working as designed at this time.
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD862HSS0
Near Leander, TX 78641
Justin
Job Details: 05/06/2021
Arrived on site for a downdraft not rising. I found the switch on top ohmd out bad and needing to be replaced. I installed the new switch and tested the unit. The unit still did not work. I checked voltage at the wall and junction and found 120V. I gained access to the motor and it ohmd good. I found no voltage going to the motor. I then gained access to the switches by the vent filters and found they were good. Upon further inspection I found vent filters not seated correctly and pressing on switches. I adjusted them and the unit began working as designed. I taped up the vent and put the unit back together.
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS4
Near Kyle, TX 78640
Leonardo
Job Details: 05/06/2021
Arrived on site to test unit for unit sparking. Test unit and found high voltage making unit spark. Will need inverter and magnetron and diode.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Hutto, TX 78634
Wesley
Job Details: 05/06/2021
"Arrived onsite and instructed customer on dishwasher capabilities,
We serviced a
JENN-AIR RANGE
Model JGS9900BDF
Near Austin, TX 78757
David
Job Details: 05/06/2021
"Arrived on site to diagnose range with issues lighting and also several unresponsive buttons on the control panel. Found left side of panel unresponsive, and also found several cracked igniters that are arcing the spark on the cooktop surface. Control is needed alone with 3 new igniters and new orifice holders for F/L burner.
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Leander, TX 78641
Justin
Job Details: 05/06/2021
"Arrived on site for a dishwasher not washing. Upon arrival the customer stated the unit would fill and the soap would drop, but the water would not run a wash and just sit at the bottom. I put the unit into diagnostics and found no errors. I activated each load and it ran as designed. I got the unit out of diagnostics and gained access to the control. I found 120V to the control. I then started a wash cycle and found the unit now working as designed. I put my leads into J703-1 to J703-2 for the recirculation pump and found control sending 120V. I also drained the unit and found 120V going to it from J703-1 to J703-3 on the control. I ohmd out the turbidity sensor at J711-7 to J711-8 and found it in range. I found the unit now working as designed. I turned the unit off and put it back together. I turned it back on and now was not running. This indicates a faulty recirculating pump.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Austin, TX 78723
Matthew
Job Details: 05/06/2021
Arrived onsite to replace previously diagnosed parts. Customer had unit pulled out. Replaced drain line and drain pump. While replacing drain line noticed that pipe that line was secured to was clogged and full of debris. Customer does not have a disposal connected. Recommended that customer have someone check the pipes for clogs so that unit can drain properly. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/06/2021
Arrived onsite and found leak from unit inlet water line. Secured line to eliminate leak. Unit is now operating as designed without tripping the overfill switch. All checks good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF3
Near Austin, TX 78733
Luis
Job Details: 05/06/2021
Arrived on site for freezing in fresh food section. Replaced fresh food thermistor
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78750
David
Job Details: 05/06/2021
"Arrived on site to diagnose dishwasher that was popping when opened, and lifting on right side of door. On arrival I found the right hinge tab was not bent to lock the hinge in. Set hinge tab to secure door. Found spring was good, but the bushing was not present or installed. Ordering 1 door spring bushing to resolve. Verified door is opening and closing properly. Secured right spring with a zip tie to allow tension on door until we can come back with part. . ; ordrng 1 WP8268990 (Door Bushing)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Round Rock, TX 78664
David S
Job Details: 05/06/2021
"Arrived on site to replace ice maker shaft, plate and four screws that were stripped on the ice maker plate, replaced parts and tested unit for cubed ice and crushed, unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Kingsland, TX 78639
Cliff
Job Details: 05/06/2021
Arrived on site to diagnose a range that is not baking properly. Found shorted bake element and replaced it. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Austin, TX 78723
Matthew
Job Details: 05/06/2021
Arrived onsite for washer will long wash time. Upon inspection found valve failure code. Removed lid to inspect and found harness connector disconnected. Secured connector and tested. Ran auto test and passed. Ran quick was and passed. Unit is functioning properly
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Leander, TX 78641
David S
Job Details: 05/06/2021
"Arrived on site to diagnose ice machine not making enough ice production, went through diagnostics three times to determine the issue of the fill sensor in the recirculation pump not operating properly. Ordered the recirculation pump .; ordrng 1 W11325175 (Recirculation pump)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Austin, TX 78704
Jacob
Job Details: 05/06/2021
"Arrived onsite for unit making a little bit a screech noise. Tested unit, heard screech noise for half a second, then noise wouldn?t return. Checked all motor parts underneath and everything looked good. Tested unit in drain and spin and would get small screech noise for half a second again. Upon further inspection, found 2 pieces of small products came out from underneath the agitator. Removed pieces. Tested unit once again. No screech noises returning. No leaks at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
"Arrived onsite for washer not powering on or responding. Upon inspection of the diagnostics fault code mode I found F6E3,F2E1,F0E3. I replaced the min control and console. I calibrated and tested the unit on the verification cycle. All tests passed. I found that there is an active leak behind the wall where the drain hose is connected I can hear a trickle and the walls and floor and saturated. I checked and confirmed that the unit is not leaking. I advised the customer of my suspicions on the leak. They agreed and will have a plumber come out to inspect. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EET171HK
Near Austin, TX 78741
Robert
Job Details: 05/06/2021
Arrived on job leaks and not cooling. Found thermostat not working. Will need to replace thermostat.
We serviced a
LG WASHER
Model WT5070CW
Near Buda, TX 78610
Brandon
Job Details: 05/06/2021
"Arrived on site for customer complaint of unit not rinsing, found no error codes in diagnostic mode, I tested all components of unit, ohms tested good on all water valve solenoids, and pressure sensor, drain pump tested good, agitated and spun properly. Instructed customer to run a couple of tub cleans on the unit and if problem continues will need control board.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM
Near Burnet, TX 78611
Cliff
Job Details: 05/06/2021
Arrived on site to diagnose a refrigerator that is leaking. Found water valve not closing properly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
SAMSUNG WASHER
Model WF45N5300AVUS
Near Georgetown, TX 78633
Jonathan
Job Details: 05/06/2021
"Arrived on site for washer not fill with water. Inspected unit and work area. Found drain line to far down standpipe. Corrected drain line. Performed diagnostics mode and tested for fault codes. Ran unit through normal operation and tested solenoids on inlet valve. Found all functional. Spoke with customer on possible causes, suds or drain line could also create a no water issue. All tested good, no water leaks detected.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78703
Jacob
Job Details: 05/06/2021
"Arrived onsite for unit jumping into clean washer mode from normal mode. Put unit in diagnostics and checked for error codes. Found no error codes stored. Customer showed me on her phone what error code would flash at her, F0E7 load in clean washer cycle. Called tech line. Said that some units have control that every 30 loads, the unit will require to have used the clean washer cycle once, to continue with regular washing and also to be careful with the size of the loads in the unit. Asked for customer to monitor it if the situation continues. No leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78759
David
Job Details: 05/06/2021
"Arrived on site to follow up on dishwasher throwing F9E1 error and failing to drain during normal cycles. Talked tot each line who advised me that the water level is monitored and measure based on amp draw from the wash motor. Unit may have issues determining water level, which results in motor running longer and often causing it to overheat. Recommended that sump and motor is replaced along with control and drain pump at same time, as all 3 are involved in the process. Ordering sump and motor and returning with drain pump, control has already been replaced. Ordered parts, office to schedule when parts are ready. ; ordrng 1 W11416362 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Leander, TX 78641
Justin
Job Details: 05/06/2021
Arrived on site for refrigerator lights out. Upon further inspection I found the freezer light bad. I replaced the FC light and now all are working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6DS00
Near Driftwood, TX 78619
Richard
Job Details: 05/06/2021
"Arrived onsite for the cooktop has a smell of gas. This is a propane gas cooktop. Customer just got the propane filled. But there is a slight gas smell coming from under the cooktop. Checked all fittings for leaks with bubbles and found no leaks. Removed the top and checked all burner lines for leaks and found no leaks. But found that the center burner valve is hard to turn and all the knobs are broken. Will need to replace regulator, center burner valve , knobs. After replacing parts recheck for leaks. Ordering parts and office to schedule ; ordrng 6 WPW10594481 (Knobs.)s and 1 W11246817 (Center valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Austin, TX 78746
Leonardo
Job Details: 05/06/2021
Arrived on site to test unit for not washing. Test unit and found unit not getting any water. Test unit and found spoon stuck under float making unit think it was full of water. Removed spoon test unit and unit test good job complete
We serviced a
KITCHENAID OVEN
Model KOSE500ESS01
Near Austin, TX 78731
Leonardo
Job Details: 05/06/2021
Arrived on site to test unit for not heating. Test unit and found opened tod. Test unit and unit heating correctly job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78744
Jacob
Job Details: 05/06/2021
"Arrived onsite for unit giving a burning smell. Unit had no power. Upon further inspection. Found that the black wire on the terminal block was burned up, because it was not seated properly. Replaced terminal block and replaced wires. Tested unit. Unit tested good. No issues at this time. Called tech line to report findings. Got sr#7730698209. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78737
Robert
Job Details: 05/06/2021
Arrived on job to replace previously diagnosed parts. ; saved tckt
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Lakeway, TX 78734
Brandon
Job Details: 05/06/2021
"Arrived on site to replace console, after replacing, unit tested good and connected to app."
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Georgetown, TX 78633
Jonathan
Job Details: 05/06/2021
"Arrived on site for cooktop having possible leak. Inspected unit and work area. Tested from wall to regulator with gas leaks solution and sniffer. Disassembled cooktop and tested from regulator to orifice using same methods. Found no gas leaks. Assembled unit and tested burners. All tested good, no gas leaks found. Spoke with customer on service performed."
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Austin, TX 78737
Robert
Job Details: 05/06/2021
Arrived on job for complaints of no power. Found fuse open. Replaced fuse and checked fan.
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL00
Near Lakeway, TX 78734
Brandon
Job Details: 05/06/2021
"Arrived on site to replace both cooling fan motors, after replacing, unit tested good."