Near Marble Falls, TX 78654
Cliff
Job Details: 12/29/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose a washer that is making unusual noise. Rotor mounting bolt is stripped preventing inspection of motor assembly. Gearcase, clutch, slider, rotor, stator, and mounting bolts will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 6 W11027980 (screw)s"
Near Georgetown, TX 78633
James
Job Details: 12/29/2020
RANGE SAMSUNG NX58H5650WS/AA Arrived on site and tested operation. Found flames have orange outer coating when burning on all burners. Inspected regulator and found no visual failure. Customer has ionizers in home which may be causing flame issue. Customer also running humidifier in back room when heater is on at night. Customer will leave ionizers unplugged and humidifier off for several days to see if flame colors change. Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 12/29/2020
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to diagnose a vent with a life that is randomly turning off. Tested all parts and components and found no issues with wiring or switch for light. Advised homeowner on findings and homeowner will replace bulb.
Near West Lake Hills, TX 78746
Luis
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no cool. Fans running,compressor not powering on,replaced starter to compressor same issue diagnosed a defective compressor,ordering compressor assembly. collected service call fee. Ordering compressor and drier.; ordrng 1 Wpw10143759 (Drier uv) and 1 W10507884 (Compressor) and 1 W10913906 (Access valve) and 1 2hrs (2 hrs)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/29/2020
RANGE WHIRLPOOL WOS31ES0JS01 Arrived on site for RANGE CONTROL PANEL DAMAGE CONTROLS ARENT RESPONDING DUE TO DENT CONTROLUI not responding every time bake is pressed. UI is faulty. Replaced with new UI and bake is working every time it’s pushed. No further repairs needed. Job completed.
Near Buda, TX 78610
Kevin
Job Details: 12/29/2020
DISHWASHER GE GSD2101V35BB "Arrived on site and sound dishwasher is unresponsive, inspected incoming power at terminal block and there is no voltage. Attempted to uninstall dishwasher to access outlet behind it and water valve will not turn off and there is not enough slack to remove dishwasher without disconnecting waterline. Was able to reach outlet and unplug dishwasher and use another outlet with an extension cord and dishwasher will run properly. A plumber will be needed to correct incoming water valve underneath sink and then an electrician will be needed to replace/correct outlet behind dishwasher, job complete"
Near Cedar Creek, TX 78612
Andy
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer loud when filling with water and not completing cycles. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bee Cave, TX 78738
Brandon
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for customer complaint of unit leaking, found unit had a torn bellow, and leaking from dispenser area as well. Also found unit would not go into diagnostics, UI panel not responding. I reset control, unit still would not go into diagnostics mode.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site for customer complaint of unit not producing ice, found unit failed when I jumped t and h, found no power getting to ice maker, ordering control and ice maker. ; ordrng 1 WPW10120827 (Control) and 1 W10889233 (Ice maker) and 1 Cnote (Office to reschedule)"
Near Cedar Park, TX 78613
Wesley
Job Details: 12/29/2020
OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite and replaced load spring All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Cliff
Job Details: 12/29/2020
WASHER MAYTAG MTW5840TW0 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found motor shaft rounded preventing connection with drive coupling. Replaced motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Temple, TX 76502
Al
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived to inspect and replace the freezer door.Removed and replaced it and unit now works properly to customers satisfaction.Job completed
Near Meadowlakes, TX 78654
Lou
Job Details: 12/29/2020
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E0 & F6E4. Following the tech sheet, I removed and replaced the main control and tested. The unit is showing proper voltage at the control and all components are operating as designed. I advised the customer of my repairs. Job completed."
Near Austin, TX 78749
Leonardo
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for not washing test unit and found bad wash motor. Test unit and unit test good job complete
Near Hutto, TX 78634
Andy
Job Details: 12/29/2020
OVEN GE PT916SM2SS Arrived on site for oven not operating. Found that unit will need to be power cycled. Power cycled and tested unit and all operations are normal.
Near Pflugerville, TX 78660
Scott
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site ,replaced control and power control. Tested unit all checked normal. IM a completed and filled icemaker . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78733
Kevin
Job Details: 12/29/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and inspected range and found one wire to terminal block is damaged, replaced terminal block and wire and range is now operating properly, job complete."
Near Manor, TX 78653
Matthew
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived onsite to replace previously diagnosed parts. Replaced heating element. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Buda, TX 78610
Richard
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator RC evaporator frozen solid. Found that I was sent with the wrong harness . Sent pictures to parts and talked with Shana and will need to reschedule the call. ;
Near Cedar Park, TX 78613
Wesley
Job Details: 12/29/2020
MICROWAVE GE PVM9195SF1SS "Arrived onsite and found unit would need fuse, switch, holder and door as the spring strike assembly has broken. Advised customer on findings
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/29/2020
RANGE FRIGIDAIRE FGGF3685TSA "Arrived on site for customer complaint of oven not heating, found burner tube broken where the ignitor attaches causing ignitor to touch the burner and break. Ordering burner, ignitor, and screws. ; ordrng 1 5304518545 (Burner) and 2 5303289910 (Screws)s and 1 Cnote (Office to reschedule)"
Near Leander, TX 78641
Tommy
Job Details: 12/29/2020
OVEN WHIRLPOOL WFG720H0AS1 Arrived onsite for unit not staying ignited. Upon arrival found unit would ignite and get to temp but would not reignite as unit cooled. Replaced unit ignited and tested. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to replace previously diagnosed parts, after replacing, unit tested good."
Near Austin, TX 78749
Jacob
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived onsite for unit not dispensing water often once again. Tested unit. Water was working. Called tech line. Suggested to put on a water regulator to the unit for issues with pressure to the unit possibly causing the water dispenser to not work from time to time. Got Part number w10786952 and sr#7729598986. Office to reschedule ; ordrng 1 8212547RP (tube-water) and 1 w10786952 (valve)
Near Austin, TX 78756
Scott
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site , for clamp coming off . Found bellow torn where clamp attaches . Replaced bellow . Ran both diagnostics tests . All checked normal . No water leaks detected at time of service. Job complete ."
Near Leander, TX 78641
Tommy
Job Details: 12/29/2020
MICROWAVE KITCHENAID KOCE500ESS08 "Arrived onsite for previously diagnosed parts. Upon arrival turned unit off at breaker replaced inverter, tested, unit error remained, replaced control, tested unit error still remained, replaced magnetron, tested unit is now operating as designed. Job Completed."
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for NOT DRYING THE DISHES AT ALL--DISHES ARE COMPLETELY WET AFTER CYCLE--TRIED ALL THE CYCLES AND NOTHING WORKS NO HEAT AT ALL --HAS NOT BEEN USING A RINSE AIDPlaced dishwasher in diagnostics and no error codes came on. Ran a full diagnostics and heating element came on at the end. Had customer feel the presence of heat when door was opened. Advised customer to purchase rinse aid and utilize the normal cycle along with selecting heated dry and high temp options to get best drying results. No leaks detected. No repair needed. Dishwasher operating as designed.
Near Austin, TX 78759
Wesley
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDF760SADM3 "Arrived on site for customer complaint of unit leaking, found leak was caused by soap suds, I ran cycle with no soap, unit tested good."
Near Leander, TX 78641
Tommy
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for unit making ticking sound. Upon arrival found unit bottom was loose. Tightened unit. Tested unit is now operating as designed. Job Completed.
Near Austin, TX 78732
David
Job Details: 12/29/2020
WASHER GE GTWN4250D1WS "Arrived on site to diagnose washer with issues starting. Found the button for start had been pushed out of its seat. Advised customer I can try and reseat it. Unplugged unit and reseated the start button rubber. Retested and start is working. When I plugged the unit back in it sparked from the outlet, and control will not engage a cycle. ; ordrng 1 WH12X10614 (washing machine main)"
Near San Marcos, TX 78666
Richard
Job Details: 12/29/2020
DISHWASHER GE GSD1100G00WW Arrived onsite for the dishwasher leaking water. Replaced the inlet sump and tested. There is still a leak. The leak is coming from the water inlet hose. Will need to replace it as well. Ordering parts and office to schedule. ; ordrng 1 WD18X0202 (Water inlet hose) and 2 WD01X10065 (Clamps)s
Near Leander, TX 78641
Tommy
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for dishwasher leaking from bottom. Upon arrival found unit had F9 E1 diverter error. Upon inspection found unit sump and diverter damaged. Ordering sump off to reschedule due to part availability. ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10671941 (SUMP)
Near Leander, TX 78645
Lou
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previously diagnosed and ordered parts. Due to the bottom area of the FC door being warped, I removed and replaced the door and using my heat gun, I shaped the door gasket and tested. Door is sealing properly. Also, due to the right RC door gasket being torn, I removed and replaced the gasket and used my heat gun to shape the gasket. Tested the door and it’s sealing properly. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for ice not dispensing and the ice been being stuck. I removed the ice bin and found the ice bin latch broken and not disengaging the latch. I removed the out cover and found the lever broken. I inspected the ice maker and found it full of ice build up. I removed the ice and reinstalled the ice maker and found it working as designed. The ice bin will have to be order to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11185686 (ice-contnr)
Near Liberty Hill, TX 78642
Lou
Job Details: 12/29/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to install previously diagnosed and ordered part. Due to the wax fan motor failure, I removed and replaced the fan motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Richard
Job Details: 12/29/2020
WASHER MAYTAG MVW7232HW0 Arrived onsite for the washer not spinning properly. During testing found that the washer was out of level causing the issue. Leveled the washer and tested. All functions tested good. Complete
Near Smithville, TX 78957
Andy
Job Details: 12/29/2020
DRYER SAMSUNG DV42H5000EW/A3 Arrived on site for dryer not drying and light coming on by itself. Tested and inspected unit and found failed duct assembly and PCB control. (See SD-QuickPic) informed customer on this. No repairs are to be done at this time.
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for Plastic post that connects the 2 sliding tracks on left side of upper rack is brokenRemoved damaged adjusters from rack and installed new adjuster kit to rack. Job completed.
Near Georgetown, TX 78633
Lou
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to inspect refrigerator with doors not level and not closing. Upon further inspection, I found the unit needing to be leveled and the left RC door closer broken. Using part #W10918008 from my van stock, I removed and replaced the closer and leveled the unit. Tested the doors closing and they are operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Jacob
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW95HEXW2 Arrived onsite for unit giving F8E2 error code. Put unit in diagnostics. Found that F8E2 dispenser system error. Let customer know the switch needed to be replaced. Replaced switch. Tested unit. Unit tested good. No issues at this time. Customer also wanted the bellow to be replaced. Ordered bellow. . ; ordrng 1 WPW10237499 (bellow)
Near Austin, TX 78750
Justin
Job Details: 12/29/2020
WASHER MAYTAG MVWP575GW1 "Arrived on site to install previously diagnosed parts installed new control and tested unit. Found water coming in on normal cycle to average at 84° F, but the mixed, delicates, and bulky deep water wash cycles to have a much hotter temp. Called techline and spoke with Robert, found unit was working as designed. Received SR# 7729138080
Near Georgetown, TX 78633
James
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV01 Arrived on site and installed new ui and motor. Tested operation and found ice dispenser motor is still not getting voltage. Tested voltage at main control and found relays quickly engaged then disengage. Customer also asked about right side gasket. Found lower flap that covers mullion tearing off. Unit will need new main control and right door gasket to repair. Office to schedule return services due to part availability ; ordrng 1 AUTHO (AUTHO) and 1 W10917312 (gasket-dor) and 1 W11450890 (CONTROL)
Near Austin, TX 78728
David
Job Details: 12/29/2020
REFRIGERATOR GE GFSS6KKXASS "Arrived on site to install all previously diagnosed parts. Icemaker was still not producing, so replaced icemaker and verified fill. Found left drain is draining fine, right drain is obstructed. Tried to clear but could not get anything far enough down to fully clear. Smoked / steamed it out but still did not get any increased draining. RC doesn’t have a drain and the water is coming from either the icemaker or the reservoir which was frozen. Advised customer to update if they see a bunch of ice or water, but it’s likely icing due to the insulation breaking down and will make it in repairable. All repairs I can perform at this time have been completed. Call complete, no leaks found."
Near Austin, TX 78753
Matthew
Job Details: 12/29/2020
REFRIGERATOR AMANA ASI2575GRS03 "Arrived onsite at unit 6102 for water dispenser not functioning. Upon inspection found frozen water line. Defrosted line, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78732
Robert
Job Details: 12/29/2020
OVEN WHIRLPOOL KEBK206SSS04 Arrived on job for complaints of top oven not heating. Found fuse for top oven open.After replacement test operation oven now heating.
Near Kyle, TX 78640
Richard
Job Details: 12/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived onsite for the refrigerator leaking water. Called tech line and went through the testing process once again. Tested ice maker fill test passed, dispenser test. Passed. Compressor test and it passed filled evaporator drain pan again and no leaks. Ran my hand across the water line coming from the home and I found a small pin hole in the water line that was leaking. Finally the leak presented itself. Remove part of the water tube that was leaking and reconnected it to the reducer and leak is gone. Customer will monitor. Sr 7729548899. Complete"
Near Pflugerville, TX 78660
Kayman
Job Details: 12/29/2020
DRYER WHIRLPOOL MEDB835DW "Arrived onsite for dryer making loud noise a few minutes after running. Upon inspection I found the unit would make a loud crackling or popping noise after a few mins of use. Almost like rocks in the blower tube. The unit had stored error codes for Restricted airflow incorrect line voltage and UI stuck button, I accessed and tested voltage at the terminal block under a load and found it staying at a consistent 240Vac from L1 to L2 and 120Vac from each terminal to common or ground. I removed the front panel and jumped the door switch so I could test the unit and watch the components. I tested the element and it tested good. After running the unit for about 10 mins I could no longer hear or locate any abnormal noises. I believe there were rocks in the blower tube that shot out once I tested the unit with the hose off. The unit is working as designed at this time and no abnormal noises.
Near Leander, TX 78641
Tommy
Job Details: 12/29/2020
DISHWASHER MAYTAG MDB9959SKZ0 Arrived onsite for dishwasher drain pump not working. Upon arrival found unit draining as designed. Unit is not showing any error codes. Found unit however had loose connection through drain. Tightened connects and tested could not get unit to repeat error. Tested again found unit control inconsistently sending voltage to drain through cycle. Ordering control. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11410063 (CONTROL )
Near Kyle, TX 78640
Leonardo
Job Details: 12/29/2020
RANGE WHIRLPOOL WFE320M0JB0 Arrived on site to test unit for unit being to hot. Test unit and calibrated unit -10°. Advised customer they could do the calibration job complete.
Near Austin, TX 78745
Kevin
Job Details: 12/29/2020
DRYER WHIRLPOOL MED3500FW "Arrived on site and inspected dryer and found it is very noisy while running. Disassembled dryer and added sound pad between motor mounts and base of dryer but this did not correct any noise.
Near Austin, TX 78734
Robert
Job Details: 12/29/2020
DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on job to replace previously diagnosed parts after removing cover discovered the control fell inside of compartment. Replaced control and it works sometimes. Will need to replace control. ; ordrng 1 W11227466 (cntrl-elec)
Near Leander, TX 78641
Lou
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site to inspect rust in the dishwasher. Upon further inspection, I found rust spots on the inner door under the dispenser and rust spots on the left side wall of the tub. Contacted techline and spoke to Sterling and advised of my findings. He recommended that I use a magic eraser to get it off. I tried and the rust remained. Techline recommended that I use 2 tablets of affresh with a magic eraser to remove the rust stains. Advised not to replace parts as the issue does not interfere with operations and is considered cosmetic. Provided file number #7729586433. Advised customer of my conversation with techline and their recommendations. I am ordering the affresh and office to return service.; ordrng 1 W10282479 (cleaner)"
Near Austin, TX 78724
Matthew
Job Details: 12/29/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived onsite to replace previously diagnosed parts. Replaced door, tested unit and unit is functioning properly. Replacement part was not the correct color. SS door is needed. Need to order W11188093 SS door.; ordrng 1 W11188093 (door/mw)"
Near Hutto, TX 78634
David S
Job Details: 12/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for oven bake not heating. I inspected the unit and work area. I found the bake ignitor not sparking. I replaced the ignitor. I tested both bake and broil. I found none of the ignitor sparking on bake, and they both spark on broil. I gained access to the main control and replaced new. I reassembled the unit. I tested it and it is now working as designed. Job complete."
Near Austin, TX 78727
Luis
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerant leak. Replaced evaporator,secured new thermistor harness to correct location on suction line using foil tape and a zip tie,replaced compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Manor, TX 78653
Andy
Job Details: 12/29/2020
WASHER WHIRLPOOL MVW7232HW0 Arrived on site for washer with error code. Tested and inspected unit and found issue due to unit getting out of balance due to improper water from issues with valve. Ordering needed part. Ordering to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11400157 (VALVE WITH HOUSING )
Near Austin, TX 78745
Kevin
Job Details: 12/29/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found saved error codes F0e3, f0e4, f3e2, f8e1 ran functions in manual diagnostic and found cold water valve is constantly dripping but when activated there is no water flow. A new water valve assembly will be needed to correct the issue.; ordrng 1 W11172234 (Valves)"
Near Austin, TX 78746
Kevin
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KSCS25FTMS00 "Arrived on site and found another technician has already been on site, flooring was installed and they left the edge in front of the refrigerator which prevents it from being pulled out of its alcove. Sent pictures to DW, there is also not enough clearance above refrigerator. Can hear a clicking noise coming from the rear of the refrigerator but without being able to uninstall it could not diagnose properly.
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 12/29/2020
DRYER WHIRLPOOL MED7230HW0 Arrived on site to diagnose a dryer that is not completing cycles. Tested unit and found moisture sensor error saved in control. Found terminal for moisture sensor was not fully crimped at time of manufacturing. Re-wired terminal properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78750
David
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to diagnose refrigerator making noise from freezer area. Performed diagnostic and found ice in the evap cover. Removed cover and saw ice on the top 1/3 of the evap, working down from there. Found the air return blocking pad was moved and not blocking the air out anymore. Customer approved. Melted down remaining ice and resecured pad, as well as added an additional pad to keep it from moving again. All is working as designed. . Call complete."
Near Austin, TX 78759
Cliff
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDF540PADM Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found water valve not closing. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78735
Luis
Job Details: 12/29/2020
REFRIGERATOR KENMORE 106.566665 "Arrived on site for broken bracket. Replaced bracket assembly,tested water and ice dispenser unit working as designed.
Near Georgetown, TX 78626
James
Job Details: 12/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found bake and broiled not functioning. Found control sending power to dsi board but not spark. Unit will need new dsi board to repair. ; ordrng 1 W11162730 (module-spk)
Near Leander, TX 78641
Lou
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube failing, I removed and replaced the fill tube and tested. While removing the fill tube, I found that the ice maker fill tube chute had insulation debris inside which caused the chute to ice up and the fill tube to ice up and break causing it to leak every time the ice maker called for water. Once tested, the unit is operating as designed. Using some permagum, I sealed the fill tube at the top of the unit to insulate it. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to replace previously diagnosed part, the heater with thermostat, after replacing, unit still giving error code F3e2, checked connection at control, found failed wire harness, ordering main harness and control. ; ordrng 1 W11316252 (Upper harness) and 1 W11449075 (NTC harness)"
Near Pflugerville, TX 78660
David S
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDF520PADM Arrived on site for dishwasher door making a noise. I inspected the unit and work area. I found the door hinges missing the pads. I replaced the pads. I had the customer test the door. They approved. The unit is working as designed. Job complete.
Near Austin, TX 78749
Leonardo
Job Details: 12/29/2020
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to test unit for error code. Found error code to be membrane not plugged in. Removed cover and found loose connection at membrane and control. Secured connection test unit and unit test good job complete.
Near Austin, TX 78726
David
Job Details: 12/29/2020
OVEN JENN-AIR JJW2430DB01 Arrived on site to install new console to resolve stuck key error. Replaced console and set correct settings. Unit is now working as designed with no further errors.
Near Austin, TX 78703
Matthew
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW92HEFW Arrived onsite for dispenser not functioning properly. Upon inspection found clogged dispenser assembly and visibly failed piece. Will need dispenser assembly Wpw10250742 replace. Part was RWO. Office to reschedule. ; O-emld tckt
Near Pflugerville, TX 78660
David S
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher making a noise. I inspected the unit and work area. I found the tub not filling with water. I checked voltage to th valve and found good voltage. I checked the water line and it does have water pressure. I replaced the water valve. I tested the unit and it is now working as designed. Job complete. No water leaks detected.
Near Austin, TX 78727
Wesley
Job Details: 12/29/2020
RANGE AMANA AGR5330BAS3 Arrived onsite and replaced the warped head and caps. All checks good. Unit is now operating as designed.
Near Austin, TX 78745
Kevin
Job Details: 12/29/2020
WASHER MAYTAG MHWZ400TB01 "arrived on site and inspected washer and found drain pump is getting correct voltage but not removing water.
Near Austin, TX 78737
Leonardo
Job Details: 12/29/2020
RANGE KITCHENAID KGCU467VSS01 Arrived on site to replace harness and burner heads. Found damaged harness replaced burner head and cap. Ordering harness office to reschedule. ; ordrng 1 2HOUR (2 HOUR ) and 1 W10504821 (IGNITION HARNESS )
Near Cedar Creek, TX 78612
Andy
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5000DW Arrived on site for washer not getting water. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. Found small drip from supply hose due to damage hose. Instructed customer on replacing hoses due to issue. No other repairs are needed at this time.
Near Austin, TX 78703
Luis
Job Details: 12/29/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 "Arrived on site for no ice. Jumped power to valve from icemaker no water,disconnected power harness to mian valve and powered valve no water exiting valve diagnosed a defective valve.; ordrng 1 W11246413 (Main valve) and 1 W11225845 (I.m. Valve)"
Near Austin, TX 78746
Kevin
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW9600TW00 "Arrived on site and inspected washer and found it giving F20 error again. Replaced valve again and this didnt correct issue, Ran diagnostic cycle and it stops at C02 And gives F20 error code.
Near Austin, TX 78725
Jacob
Job Details: 12/29/2020
DISHWASHER AMANA ADB1400AGB1
Near Liberty Hill, TX 78642
Lou
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that the unit stopped cooling and they cycled power to the unit and waited and it failed to cool again. After waiting a few days, it began to cool again. I tested temps in the FC=5 degrees & RC=40 degrees. I found ice built up on the cap tube and suction tube on the FC evaporator and the evap cover styrofoam stuck to the evaporator. Also found water/ice in the bottom the RC section. Due to the time it will take to repair the unit and needing authorization from extended warranty, I am ordering a CNOTE-AUTHORIZATION, CNOTE-2 HR JOB, CNOTE-LSO and will return with all prescreened parts. Office to schedule return service. No water leaks observed during service. Upon return, the FC evap motor/harness, the RC evap motor/harness, no hv control will need to be replaced and the RC evap drip pan will need be shimmed and leveled and evaporator secured to the bac
Near Temple, TX 76502
Tyler
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator not cooling properly. Upon further inspection I found that the freezer side had a another defrost issue causing too much ice build up and not enough airflow of the cold air to the fresh Food section it also found this time that the diffuser is starting to fall apart inside the freezer and needs to be replaced.; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser) and 1 W11342162 (HARNESS) and 1 WPW10384183 (thermistor)
Near Austin, TX 78756
Jacob
Job Details: 12/29/2020
OVEN JENN-AIR JJW2430DS01 "Arrived onsite for unit giving F2E1. Looked at unit, screen had F2E1 stuck button error. Replaced console. Tested unit. Unit tested good. No issues at this time.
Near Georgetown, TX 78633
James
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 Arrived on site and tested operation. Found auger gear skipping off of motor drive shaft with the slightest of resistance. Upon disassembly I found the outer ice maker housing was not fully seated in door which was pushing up on the ice bin. Properly seated housing and tested operation. Ice now dispensing properly in crushed and cubed settings. Job complete
Near Austin, TX 78750
Justin
Job Details: 12/29/2020
WARMING DRAWER KITCHENAID KOWT100ESS00 "Arrived on site for built in warming drawer that was not working. Upon further inspection and after testing temps I found warming drawer was not heating at all. I attempted to uninstall unit to gain access to fuse and control, but unit was catching on something in cabinet. Was unable to install unit. Customer said they had the cabinets customer made and the cabinet installers installed unit. I advised customer that before service we would need to have them uninstall unit. ; O-emld tckt"
Near Bastrop, TX 78602
Andy
Job Details: 12/29/2020
OVEN MAYTAG MER6775AAS Arrived on site to install previously diagnosed upper bake element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Kayman
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator not making ice. Upon inspection I found the ice maker failed to fully harvest a batch and ice got stuck in the teeth. The ice maker motor was dead when I arrived so I replaced the ice maker and tested the unit. The IM filled and harvested as designed. Job complete.
Near Cedar Park, TX 78613
Wesley
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived onsite and found water flows slowly through the dispenser. Tested with bypass and found strong pressure at wall, replaced valve. Symptom unchanged. Ordering filter housing and pressure regulator kit. Office to reschedule. ; ordrng 1 PRESSUREREGULATOR (KIT) and 1 W11162042 (housing)"
Near Bastrop, TX 78602
Andy
Job Details: 12/29/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not operating properly. Tested and inspected unit and found failed hub, washplate and gearcase. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11454734 (GEARCASE )"
Near Lago Vista, TX 78645
Lou
Job Details: 12/29/2020
DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site to follow up on techlines recommendations. Per techline recommendations (SR#7729478521), I unplugged the WiFi module and placed in diagnostics and tested. Unit operated as designed. I recommended that the customer run a few wash cycles and see if disconnecting the WiFi module repaired the issue of intermittent operations and if it does not to call it in for service. No water leaks observed during service, job completed."
Near VLG O THE HLS, TX 78738
Robert
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of leaks. Found the dispenser leaks in rinse cycle. Ordered dispenser per bulletin # w11481731. ; ordrng 1 W11465532 (DISPENSER )
Near Austin, TX 78731
David
Job Details: 12/29/2020
DRYER WHIRLPOOL WGD4815EW2 Arrived on site to diagnose dryer that is not heating. Ran unit and verified the ignitor is glowing but you can hear the regulator click and igniter goes off. Found coil valve isn’t fully actuating. Replaced coil valve and retested. Unit is now heating as designed. No gas leaks found. Call complete.
Near Austin, TX 78753
Scott
Job Details: 12/29/2020
RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for oven not heating properly . Found igniter not ohm properly . Replaced igniter, all checked normal . No gas leaks detected at time of service .
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL KUDE70FXSS6 Arrived on site to install previously diagnosed part. After installing new sump and seal there was still a leak. Quoted customer the pump and motor that comes attached to a sump. Customer agreed to the repair. ; ordrng 1 WPW10455261 (pump&motor)
Near Austin, TX 78723
Matthew
Job Details: 12/29/2020
WASHER MAYTAG MAH5500BWW Arrived onsite for standing water in washer after use. Put unit in diagnostics and ran test cycle. Test cycle passed. Ran error codes and found multiple instances for code 28 valve issues. Unit is showing signs of a potential valve failure. Will need to order and replace valve (WP22003834). Office to reschedule per customer approval
Near Austin, TX 78701
Wesley
Job Details: 12/29/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for dryer noise, secured mount and padded rattling structure unit is now operating as designed. Advised concierge"
Near Austin, TX 78701
Matthew
Job Details: 12/29/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for broken door latch. Upon inspection found non functioning latch, broken internal components. Need to order and replace latch and strike. Office to reschedule ; ordrng 1 W11316250 (latch) and 1 W11316914 (STRIKE )"
Near Austin, TX 78756
Matthew
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived onsite for melted heater. Replaced heating element, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78701
Matthew
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite to replace previously diagnosed parts. Replaced thermistor, harness, control and dampener. Tested unit and water dispenser is functioning properly. Flush approximately a gallon of water through system. No leaks present at this. Job complete"
Near Georgetown, TX 78633
Kayman
Job Details: 12/29/2020
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for range making beeping noise. Upon arrival I was informed Ed the unit will not preheat and will just beep and turn off. I accessed the terminal block and found the L1 and L2 lines were swapped. I corrected the lines and tested the unit in preheat. I found 240Vac going to the bake element and the unit began to heat. I pushed the unit back into place. I did not hear any more beeping while onsite job complete.
Near Austin, TX 78748
Luis
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived on site for door alarm issues. Per customer door alarm not triggering,left doors open for 5 min no alarms checked diagnostics no setting for door alarm,manual reads there is a door alarm setting
Near Florence, TX 76527
James
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived on site and installed new valve and ice maker. Tested operation and for leaks. All water connections dry after repair and ice maker fills properly. Job complete