We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
Paul
Job Details: 07/20/2022
Arrived onsite for an ice machine to replace previous diagnosed parts. I found the reservoir timing out at a 4 minute fill and not getting full. I replaced the fill valve and tested the unit. The unit filled in 45 seconds and was almost at the top of the reservoir. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Georgetown, TX 78626
Paul
Job Details: 07/20/2022
Arrived for heater service pointer. Found dishwasher was not mounted properly. Removed dishwasher and replaced heater. Confirmed operation. No leaks. Advised customer that there was a install issue and new brackets were needed. Customer will order and reinstall. Call completed.
We serviced a
KENMORE REFRIGERATOR
Model 596.7238941
Near Manor, TX 78653
Cliff
Job Details: 07/20/2022
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by miscommunication between sensors and controls. Ui, main control, and would need to be replaced to complete repairs.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/20/2022
"Arrived on site for cooktop, inspected unit and work area. Tested unit and found igniter not working properly. The igniter was pushed down not making a good contact with the burner cap. I adjusted the igniter and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
GE ICE MACHINE
Model ZDIS150WSSD
Near Horseshoe Bay, TX 78657
Lou
Job Details: 07/20/2022
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found no power to the unit. When I pressed the ON button, the unit began to make a loud moaning noise and then the light came on and it began to pump water into the reservoir. When the reservoir drained, the loud moaning noise came on again and I found the noise coming from the external drain pump. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Austin, TX 78732
David S
Job Details: 07/20/2022
"Arrived on site for washing machine not draining and making a loud noise. I inspected the unit and work area. I found fault codes F9e1 drain pump system problem f8e6 water hazard, in diagnostics. I ran a diagnostics cycle and found the unit working as designed. The drain pump was making a loud buzzing noise, I gained access to the drain pump and found a metal clip inside. I removed the clip and retested the unit. It is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Austin, TX 78750
David S
Job Details: 07/20/2022
Arrived on site for dryer not having power. I inspected the unit and work area. I found the unit not powering on. I pulled the dryer out and it turned on. I gained access to the outlet and found it loose. I wiggled the plug in the outlet and found thebpower cutting in and out. I tested resistance through the power cable and found it good and no loosing resistance as I move it around. I held the plug into the outlet with my hand and ran the dryer. It is working as designed. I recommend the customer have an electrician come out and inspect or replace the dryer outlet. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Austin, TX 78727
David S
Job Details: 07/20/2022
"Arrived on site for UI not having any power. I inspected the unit and work area. When I opened the freezer door I found the lights not coming on, but they do when the rc door is opened. I gained access to the UI and found no voltage to it. I pulled the door switch and found the line in spade connector broken. I replaced the spade connector and powered the unit back on. It is now working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Round Rock, TX 78681
David S
Job Details: 07/20/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I followed service pointer W11540964 and verified the model and serial number fall in range. I replaced the heating element and ran a diagnostic cycle. I found it working as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78628
Paul
Job Details: 07/20/2022
Arrived onsite for a refrigerator with an icemaker stopping. Ms stated the icemaker is working correctly and makes ice but the issue is it doesnt dispense ice correctly and it gets stuck in the ice chute. I found the separator door leaking warm air and causing the ice chute to frost up. I replaced the separator and tested the dispenser. All is working as designed. I went over using crushed ice with the customer. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Georgetown, TX 78628
Paul
Job Details: 07/20/2022
Arrived onsite for a refrigerator with a fan not working and a light thats out. I found the temps good in the FC and the RC. The ice bucket was full of ice. All fans were working as designed. I went over with the customer on cleaning the condenser. I found one of the LEDs out on the RC LED circuit board causing the rest to be dim. The customer chose not to replace the control board and would live with it being dim at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mountain City, TX 78610
Kevin
Job Details: 07/20/2022
"Arrived on site and replaced heating element per service pointer, insured dishwasher is running properly and not leaking by observing a diagnostic cycle. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Georgetown, TX 78628
Paul
Job Details: 07/20/2022
"Arrived onsite for a ice machine that still would not make ice after the SS was replaced. Upon further diagnosis I found the inlet side of the drier restricted. I replaced the drier, vacuumed the system, and charged it with 5.75 ozs of R134A. I tested the unit and found it working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Buda, TX 78610
Kevin
Job Details: 07/20/2022
Right on site and replaced all parts diagnosed on previous visit following service pointer. Recommended customer allow 12 to 24 hours for refrigerator to completely cool. If issue continues there is no known replacement of parts or adjustments that can be made to correct issue. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78738
Justin
Job Details: 07/20/2022
Arrived on site to install the heater per the special pointer. I installed the heater and then test the unit. I found the unit running as designed with no leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
Arrived on site for a refrigerator with the lights out. Upon further inspection I found several LED modules bad. Per the special pointer W11606409 I replaced all modules. The unit is now working as designed. Call complete.
We serviced a
JENN-AIR COOKTOP
Model JED8230ADS
Near Round Rock, TX 78681
Paul
Job Details: 07/20/2022
Arrived onsite for a cooktop to replace previous diagnosed parts. Ms stated the back left element had stopped working after we left the last visit. I found L2 had come off the LR element. I tightened the connection and reconnected L2 to the switch. I replaced the defective infinite switch for the RR burner. I tested all burners and they are all working as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KEBS107DSS11
Near Georgetown, TX 78633
Gerry C
Job Details: 07/20/2022
Arrived to instal previously ordered part. I installed the replacement front glass assy and tested. The unit operated as designed and the door closing issue was resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78633
Gerry C
Job Details: 07/20/2022
"Arrived to instal previously diagnosed and ordered parts. I recovered refrigerant fro the system and then removed the compressor and drier. I installed the replacement compressor, service port and dye drier and vacuumed the system. After reaching 400 micron, I allowed it to sit for 15 minutes and there was no vacuum loss. I charged with mfg prescribed 5.5 oz and tested. The unit cooled as designed and the compressor was noticeably quieter. No leaks observed during service. From prior service: reduced the labor by the amount of the prior service fro a few days ago. No leaks observed during service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/20/2022
Arrived on site for a dishwasher that has a special project on a heater replacement. Inspected unit and work area. Did confirm that the model and serial numbers were within the ranges of the third service pointer. Replace the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Luis
Job Details: 07/20/2022
"Arrived on site. Ran diagnostics reset unit,unit working as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Whitney, TX 76692
Jonathan M
Job Details: 07/20/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the hub and wash plate and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Killeen, TX 76541
Tyler
Job Details: 07/20/2022
Arrived on site for lats not locking door properly one store is closed. Upon arrival confirm complaint and found an F5 E1 as well as an F5 E3 error. After further inspection I found that the AC was not sending the correct DC voltage to latch and also found latch internally broken not triggering its internal switch. Replaced both parts reassembled and tested the unit and found washer can cycle and lock door as designed. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS01
Near Holland, TX 76534
Tyler
Job Details: 07/20/2022
Arrived on site for cooktop with flames to high. Upon arrival confirmed complaint. Upon further inspection I found all orfices that had been previously converted were incorrect. Replaced all orfices and checked the regulator. Found unit now fully converted as designed and fully functioning within manufacturing specs. Customer visually inspected approved flame height. Found no gas leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Temple, TX 76501
Tyler
Job Details: 07/20/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found defrost problem in fc.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Austin, TX 78746
Matthew
Job Details: 07/20/2022
"Arrived onsite for washer LOC message. Customer has to power cycle to get it to work. Put unit in diagnostics and found stored error code F8E1 valve failure , F0E1 clean cycle , f0e5 off balance load , f5e3 unlock failure , f4e1 wash heater relay error. Cleared code and tested. Auto test passed without error. Ran normal load and passed without error. Could not duplicate any issues. Seems as if the console my be intermittently locking out or accidentally being locked. Customer will monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78746
Matthew
Job Details: 07/20/2022
Arrived onsite to replace previously diagnosed parts. Replaced failed inlet valve. cos and found control was not sending voltage properly to other components. Replaced control and tested. All other components are functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Austin, TX 78746
Matthew
Job Details: 07/20/2022
"Arrived onsite for ice machine not making ice. Upon arrival powered unit and tested. Found no water entering unit, only a small trickle. Unit needs valve replacement. Replaced valve and tested. Unit is now functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78746
Matthew
Job Details: 07/20/2022
Arrived onsite for refrigerator not cooling and previous company diagnosing a sealed system issue. Upon arrival found customer had moved the unit out of the kitchen. On arrival customer stated after plugging the unit back in (30 min- 1hr out) it has been cooling. Items in freezer were frozen and fridge was cool. Notified customer that had this been a sealed system issue it would not have corrected itself. No excess frost accumulation on panels. Notified customer that this is looking like and electronic issues and power cycling the unit may have restored the issue. Customer will monitor. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near China Spring, TX 76633
Jonathan M
Job Details: 07/20/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that the unit will go through the wash and rinse cycle but will not complete before cycle. Inspected unit and work area. Ran the unit through diagnostics and found an F0 E4 (spin limited by water temperature) error code. Grand the units are a test in the unit ran as designed. I asked the customer about their water temperature as the cold water that was coming into the unit was abnormally hot. They did advise that since this heat wave thats come through over the last month and a half, their water temperature has been abnormally high when taking showers or running water. I did advise them that this is most likely the issue thats being caused the washer with the unit not finishing out the spin cycle. I ran the unit through various manual testing with all components showing they were working. Advise the customer that this will be a seasonal issue as their waterlines are most likely dug really shallow into the ground out here in the country and this will only be a seasonal issue. Whenever user care guide in the unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Waco, TX 76708
Jonathan M
Job Details: 07/20/2022
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Round the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test in the unit ran as designed. Customer stated that not every load doesnt finish but they have had loads of all different sizes not complete cycles. I didnt find the unit unlevel but tested the suspension and re-tested the unit through an auto test again. The unit ran as designed. Advise the customer against improper loading and advise customer to call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near McGregor, TX 76657
Jonathan M
Job Details: 07/20/2022
"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. Confirm the customers complaint and the customer advised that it started making thin ice before not making any ice at all. Ran the unit through diagnostics and found the fill valve was not allowing enough water in one called for water. Remove the filter and still found the same issue. Replaced the fill valve and tested the unit. The unit began to work and operate as designed.
We serviced a
LG WASHER
Model WM4270HWA/01
Near Georgetown, TX 78633
Gerry C
Job Details: 07/20/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the door bellow assembly and tested the unit. All functions were present and there were no leaks detected around the replaced bellow, inside the machine or out and there were no water supply leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, TX 78640
Andrey
Job Details: 07/20/2022
"Arrived on site to test unit for broken agitator, tested unit found has spilt, dogs have fallen out and 2 has broke, replaced agitator unit is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Kyle, TX 78640
Andrey
Job Details: 07/20/2022
"Arrived on site to replace previously diagnosed sealed system, verified that compressor was needed, replaced compressor, access valve and dye drier, vacuumed system, system held good vacuum for 20 minutes, charged system to 5.5oz, evaporator developed a good frost pattern, advised customer to monitor if any issues arise to call use back, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78735
Kevin
Job Details: 07/20/2022
"Arrived on site and inspected refrigerator and found Mollian is not making contact with door close guide so it does not rotate when left-hand door is closed. Raised left hand foot to raise the door and added a spacer between refrigerator liner and door closer. After this mollian now flips into position every time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near San Marcos, TX 78666
Andrey
Job Details: 07/20/2022
"Arrived on site to test unit for no ice production and no light , tested unit found when opening the door it take about 15 seconds for lights to come, also every time the door is opened the UI turns off, found emitter not receiving any voltage and red light is not on, exposed harness and found UI And emitter power wires have gotten loose inside the connector, bent connections to get a better connection power is now good to the components but led lights are still not functioning properly, replaced power supply board, LED lights are now functioning properly called tech line SR#7734153950 was authorized to replace necessary parts to fix issue, advised customer to monitor for ice production, unit is now running as designed job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, TX 78132
Andrey
Job Details: 07/20/2022
"Arrived on site to test unit for squeaking noise, tested unit found belt squealing on high spin, replaced belt, tested unit, unit now running as designed, per office, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78736
Kevin
Job Details: 07/20/2022
"Arrived on site and inspected refrigerator and found ice dispenser motor is failing. Replaced ice dispenser motor and it is now working properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78737
Kevin
Job Details: 07/20/2022
"Arrived on site and replaced wash motor diagnosed on previous visit, after replacement dishwasher is no longer leaking, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/20/2022
"Arrived on site and inspected refrigerator and found icemaker is not working. Found Several wires below freezer door are broken. Took picture. A new door will be needed to correct the issue. Also found model and serial number are missing. With model number missing cant guarantee that freezer door will completely match the original.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Georgetown, TX 78628
Gerry C
Job Details: 07/20/2022
"Arrived to inspect no heat. I verified correct voltage to the unit and inspected thermal fuses and found no issues. The element tested open and I removed and replaced. The unit operated as designed and cycled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78723
Luis
Job Details: 07/20/2022
"Arrived on site for not dispensing cubed ice. Removed bucket found solenoid stuck,removed ass,be,y adjusted solenoid reassembled unit,tested ice dispenser unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78724
Luis
Job Details: 07/20/2022
"Arrived on site for unit not defrosting. Removed cover,found defrost heater harness not fully connected,connected harness ran unit through a defrost cycle passed heater powered on."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78744
Luis
Job Details: 07/20/2022
"Arrived on site for no cool. Both sections room temperature,pierced low side pressure reading -25,adjusted drier,removed drier to install new drier to pressurize system to locate leak. Installed a new drier and access valve,broken line at liner called tech support sent picture of broken line per tech support unit is NLA and whirlpool will contact customer within 2-5 business days. SR#7734153183; used 1 W11506635 (Access valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78704
Luis
Job Details: 07/20/2022
"Arrived on site for no ice. Ran diagnostics no errors diagnosed frozen fill tube,disconnected harness ran test 19 voltage at harness reading 120vac. Called tech support ran multiple test all passed,per tech support replaced heater,wrapped heater all the way around fill tube assembly,added aluminum tape to secure,reassembly housing added sealer between gaps from housing to liner. Ran diagnostics water filled icemaker. SR#7734151064"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/20/2022
"Arrived on site and found fresh food temperature in bin is 34 degrees, when set at 39, took pictures. Test 28 is 35 degrees, test 33 is 31 degrees. Test 35 is 25 degrees. Test 34 is -22 degrees. Test 36 is -16 degrees. Spoke with techline they believe airgap around fresh food evap cover is reason for freezing temperature in drawers.
We serviced a
WHIRLPOOL COOKTOP
Model KCES556HBL00
Near Seguin, TX 78155
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for damaged cooktop and right front switch. Replaced cooktop and switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS2
Near Seguin, TX 78155
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for unit not operating. Test unit and run test and unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Scott
Job Details: 07/20/2022
"Arrived on site for under counter draw fridge beeping . Customer was also having frost build up, ice cubes melting together and warmer then normal temps in FZ . Ran temp checks . All checked normal. Found FZ door is rubbing cabniet trim on left side and keeping draw to close properly . Door is clearing trim on right side . Recommended customer have the cabinet guys trim down left side trim. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Braunfels, TX 78132
Andrey
Job Details: 07/20/2022
"Arrived on site to test unit for knocking noise, tested unit found intermittent popping noise coming from back of refrigerator right side, , found service pointer regarding this issue W11610345, Adjusted filter dryer by service pointer a slight popping noise is still present, advise customer that this service pointer does not fix the knocking noise but only makes it less noticeable, called tech line and reported my findings got SR#7734151871, unit is running as designed no leak detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
Arrived on site to install the heater per the special pointer. I installed the new heater and then test the unit. I found it working as designed with no leaks. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
Arrived on site for an ice machine making no ice. I put the unit into diagnostics mode and found when the water was recirculating barely any was getting on the evap plate. Upon further inspection I found the recirculating tube had completely popped off of the water dispenser. I reconnected the tube and then let the unit create a slab of ice on its own. I found the unit now working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
Arrived on site to install a heater per the special pointer. I installed the heater and then test the unit. The unit is working as designed with no leaks. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
Arrived on site for a dishwasher not powering on. Upon arrival the customer already removed the front door panel. Upon further inspection I found the vent badly leaking and needing replacement. I checked voltage at the terminal block and found none. I reset the breaker and waited several minutes. I then checked again and found no voltage. I informed the customer of my findings and advised them on reaching out to an electrician.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
Arrived on site for a dishwasher throwing an F8E4 for float switch open. I gained access to the float tray and found it had water in it. I emptied the tray. I then put the unit into diagnostics mode and found stored error codes F8E4 for float switch open and F8E2 for inlet valve problem. I cleared the error codes. I then ran two diagnostic cycles and could not replicate a leak. I informed the customer of my findings and walked them through proper loading/soap usage per the user care guide. I found the unit working as designed at the time of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MED6630HC1
Near Austin, TX 78733
Matthew
Job Details: 07/20/2022
"Arrived onsite for dryer making noise when in use. Upon arrival inspected unit. Tested and noise was immediate. Disassembled unit and found worn rollers, idler, and belt. Replaced parts and tested. Unit is now functioning properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Austin, TX 78733
Matthew
Job Details: 07/20/2022
"Arrived onsite for dishwasher leaking after previous repair . Customer stated, looked like leak was happening during draining cycle. Removed toe kick and insulation was saturated. Could not let if this occurred pre or post repair. Removed toe kick and inspected underneath unit. Ran normal cycle and could not identify any leaks. Hoses , fill valve, drain pump all looked good. Customer does have a water softener so recommended using less soap to avoid possible over sudsing. No leaks present at. Customer will monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Austin, TX 78733
Matthew
Job Details: 07/20/2022
Arrived onsite to replace previously diagnosed parts. Replaced faulty detergent dispenser. Replaced dispenser and tested. No leaks present at this time. Job complete
We serviced a
KENMORE WASHER
Model 110.2080299
Near Austin, TX 78717
David S
Job Details: 07/20/2022
"Arrived on site for washing machine not draining. I spoke to the customer and found out she got the unit to drain. I tested the lid latch and found it not engaging fully anymore. I had to push down on the lid to engage it. I installed a new lid latch. I retested the unit and found it working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78681
David S
Job Details: 07/20/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I followed service pointer W11540964 and verified the model and serial number do fall within range. I replaced the heating element and ran a diagnostic cycle. I found it working as designed. No water leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details: 07/20/2022
"Arrived on site to install a new heating element. I inspected the unit and work area. I followed service pointer W11540964, and verified the model and serial number fall in range. I replaced the heating element. I ran a diagnostic cycle and found it working. No water leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hutto, TX 78634
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose a dishwasher that is leaking. Found door gasket deformed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WET3300XQ2
Near Round Rock, TX 78664
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose a washer that is shaking during spin. Found suspension plate out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Kingsland, TX 78639
Lou
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the capacitor and suspension rods and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Kingsland, TX 78639
Lou
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the damper and shimmed the left RC door to raise it up level with the right RC door. The ice maker did not need to be replaced as its operating as designed. However, the arm on the IM is long and attached to the part to where it is not removable. The arm doesnt allow the ice maker to make a large amount of ice. Customer did not want the ice maker removed, therefore I didnt remove it. Researched the ice maker in the parts breakdown to see if there is a universal ice maker and I did not find one. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marble Falls, TX 78654
Lou
Job Details: 07/20/2022
"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element to be of copper making and beginning to deteriorate. Per service pointer #W11540964 and special project code S17304, I removed and replaced the element and tested for leaks. Unit is operating as designed and no leaks were observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Meadowlakes, TX 78654
Lou
Job Details: 07/20/2022
"Arrived on site to inspect refrigerator freezer light not working and fresh foods lights dim. Upon further inspection, I found the FC light not functioning. I removed and replaced the module and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Georgetown, TX 78628
Vincent
Job Details: 07/20/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found Of balance error code. I then proceeded with a test cycle and it performed as designed. Advised CX to use heavy duty settings and deep fill when using witch bulky items. Unit is opens designed, no leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78702
Scott
Job Details: 07/20/2022
"Arrived on site ,replaced heater . Ran test per SP instructions . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78701
Scott
Job Details: 07/20/2022
Arrived on site formf9 error code . Found pump had failed . Replaced sump. Ran a wet towel and unit didnt shut off . All checked normal. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78731
Scott
Job Details: 07/20/2022
"Arrived on site for washer not starting . Ran diagnostics and no error codes ,passed diagnostics wash test . In talking to customer , found he wasnt holding start button down long enough . Instructed on starting washer . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Scott
Job Details: 07/20/2022
"Arrived on site for unit cooling properly but no lights . Also when dispensing water or ice it would stop and stop all bye itself . Found led driver control failed . Replaced control and lights came back on and dispenser issues went away . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78730
Scott
Job Details: 07/20/2022
"Arrived on site replaced valve , bracket , cover . Water flow is back to normal. No water leaks detected at time of service.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 07/20/2022
Arrived onsite for Washing machine stopped working. Upon arrival test unit and cycles would not start. Found broken harness connector to drain pump. Need to replace wiring harness. Also found all 4 feet on washer or too low. Adjusted all 4 feet. Replaced wiring harness. Tested unit. Unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 07/20/2022
Arrived onsite for Special Project. Heater replacement. Replaced heater and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Replace basket and retainer. Test unit and unit operates as designed.no leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
"Arrived onsite for oven strong gas smell . Upon arrival gas valve was off. Restored gas to range. Total time of diagnostics was about a hour. Could not duplicate gas smell . No gas leak detected with leak detector. Tested all burners and are good. After series of questions with customer found that a random cleaning agent was used to clean oven and cook top. The smell that unit is making is from the cleaning chemical. Recommend that customer uses an actual cook top cleaner and just mild dish detergent and water to clean oven. Called Safety, let them know of findings. Was given SR#7734087097. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB02
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Replaced console. Test unit . All functions are now responding. Preheat both ovens to 350. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Smithville, TX 78957
Joe Z
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Installed inner drain hose. Ran diagnostics and did not get any error codes. Ran auto test and all components passed. Operated a quick cycle and unit operates as designed. Could not duplicate loud sound. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite for Not getting water . Upon arrival ran diagnostics and got F4-E3 wash motor not running. Test motor and motor is getting voltage just not operating. Need to replace sump and motor. Replaced sump and motor and test unit . Unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIS185JSS2
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite for follow up on previous visit. Unit till making little ice production. Spoke with CS and determined thermistor is out of range. Replaced thermistor. Customer will monitor ice production. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WDT970SAHZ0
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to install new retainers. Installed retainers test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for upper oven over cooking. Test unit and found unit just needing calibration. Calibrated oven to -10? job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to replace element due to special project. Replaced element test unit and unit test good job complete no leaks present at This time.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL1
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for center burning making loud noise. Test unit and found unit not converted to LP. Changed orifice test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Braunfels, TX 78130
Leonardo
Job Details: 07/20/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near New Braunfels, TX 78130
Leonardo
Job Details: 07/20/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78752
Matthew
Job Details: 07/20/2022
Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Found ice maker making odd ticking noise and continual cycling. Unit was not responsive to diagnostics. Will need ice maker replaced ; ordrng 1 W10882923 (Ice maker) and 1 Wpw10349187 (Valve)
We serviced a
WHIRLPOOL RANGE
Model JDRP436HM01
Near Leander, TX 78645
Kimo
Job Details: 07/20/2022
Arrived onsite for range with a Loud rattling/vibrating sound when the oven pre-heats. Comes from the fans' area. Upon inspection I found that the noise was indeed present. I believe the noise is coming from the con-fan motor. This unit has 2 of them the noise may be coming from both fans but I was only sent with 1. I am ordering 1x con fan and refrigerator with parts sent with me. Office to reschedule ; ordrng 1 W11121400 (MOTOR-FAN)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
Kimo
Job Details: 07/20/2022
Arrived onsite for refrigerator making a tapping knocking noise when running. Upon inspection I found that the diffuser was operating normally and the mastic sound pad was in place on the cap tube. Possible compressor failure or the system was over charged from the factory and has finally gotten louder as everything settled in. I am ordering 1x sealed system.2hrs. Office to reschedule. ; ordrng 1 WPW10466675 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Georgetown, TX 78628
Paul
Job Details: 07/20/2022
Arrived onsite for a dishwasher that the door will not close. I found the door rubbing the left side of the tub when closing it so I adjusted the right leveling leg to get the door to shut and not rub. Still waiting on the tub to complete this job.; O-emld tckt
We serviced a
WHIRLPOOL VENTHOOD
Model WVW7336JS0
Near Leander, TX 78641
Vincent
Job Details: 07/20/2022
Arrived on site for vent hood inspected unit and work area. Removed old chimney and replaced with new one once installed I removed the film and its was slightly scratch and bent from one corner. Will have to be reordered and C-NOTE to inspect before scheduling to make sure no scratches or dents are on the part. Office to schedule CX when parts have arrived and been inspected.; ordrng 1 W11417192 (Chimney)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Andice, TX 78628
Vincent
Job Details: 07/20/2022
Arrived on site for microwave inspected unit and work area. Tested unit and found it heating properly. Found turn table support rubbing the paint off from the chassis and caused unit to ark. Will order touch up paint and support. I. Asked CX not to use it in the meantime. Office will contact CX when parts are available.; ordrng 1 8212473 (Silver) and 1 72113 (Platinum) and 1 W10337248 (Support)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I disassembled the unit and removed and replaced the compressor, evaporator, non-UI drier, and access valve and reassembled the unit and vacuumed the system. I found on the high side I was not getting a vacuum below 0 psi. I installed approximately 4oz of R134a refrigerant and found the evaporator has a leak. I advised the customer of my findings and am ordering another evaporator and CNOTE-3 HOUR JOB and office to schedule return service. Unit left unplugged and water turned off for safety. ; ordrng 1 WPW10218037 (Evaporator) and 1 CNOTE (3 HR JOB)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/20/2022
Arrived on site for washer not draining. Upon arrival confirmed issue. Found wires to drain motor broken. Found resistance to drain motor at 21.6. Repaired wiring but found pump over heating to quickly during tests and failing. Drain pump sent On trip was incorrect. Will need office to reschedule once availability of parts is known. Ordering W11399437; ordrng 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Austin, TX 78724
Cliff
Job Details: 07/20/2022
"Arrived on site to diagnose a dryer that is not starting. Found previous company installed samsung heater assembly in unit causing new element short to ground this caused unit to overheat and blow cutoff and t-fuse. Heater box, element, t-fuse, and cutoff need to be installed to complete repairs. Per PR no cost to customer as issue should have been caught. Office to set return appointment. ; ordrng 1 W10802681 (Box) and 1 WP3387747 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Vincent
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed parts for range, inspected unit and work area. Tested unit and found igniters not sparking well. Im ordering a spark module and all 5 igniters to complete the job. No leaks where observed at this time. Office to schedule CX when parts have arrived.; ordrng 1 W11565127 (Spark module) and 5 WPW10515459 (Igniter surf)s"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78727
David S
Job Details: 07/20/2022
Arrived on site for washer not working properly. I inspected the unit and work area. I found the unit unplugged. I plugged it in and found it in a flood mode. I gained access to the pressure switch and pressure tube. I found the tube clear. I swapped in a known good switch and found the unit still in flood mode. I tried to force the unit into diagnostics but couldnt get it out of flood mode. I am ordering the a control. The office will reschedule when we have eta on the part.; ordrng 1 W11201293 (Control)