Arrived on site for Oven wont heat to temp. Found liner inside oven cavity covering the entire base of the oven blocking all vents. Removed liner and ran three set of temps. Igniter lighting every time on first click. Average temp from three sets was 358. Liner was preventing the igniter from getting a good air to gas mixture to light the flame properly prior to my arrival. Now that liner is removed the oven is heating as designed. Job completed.

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Customer stated that he recently replaced ice maker. Found ice maker dry. Removed fill tube line from door to unit. Found water dripping out indicating that it is not frozen. Turned ice maker on and cycled. Found cycle completed. Checked return vents and found good air flow. Found condenser needs to be cleaned to avoid any future failures. All tested good, no water leaks found.

"Arrived on site to diagnose unit not heating due to F5 error code, customer informed us the same. Upon investigation found that there is a service pointer for the control needing to be replaced due to heat rising into the control housing making it malfunction.

"Arrived on site for customer complaint of of damaged handle, I replaced lower oven handle, unit tested good."

"Arrived on site to install previously ordered parts.Forced the wash plate off, removed and replaced the wash plate, motor, hub, belt and capacitor.Reassembled and unit tested as designed.JOB COMPLETE"

Arrived on site to install previously diagnosed parts. Removed wave guide and installed new wave guide. Powered down oven and Removed UI and installed new UI. Ran a cup of water for one minute. Microwave heating as designed.

"Arrived on site to diagnose a refrigerator that is not producing ice. Found e5 error indicating refrigerant leak in ff evaporator. Due to possible contaminated system compressor, drier, and evap will need to be replaced to complete repairs. Office to set return appointment for 3 hours. ; ordrng 1 W11492867 (Evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupling)"

"Arrived on site and inspected Washer and Found and Gearcase is leaking oil, a new one will be needed to correct the issue. All attached parts also should be replaced; ordrng 1 W11423758 (Gearcase)"

"Arrived on site to inspect dryer taking too long to dry. Upon further inspection, the customer devised that the unit is not catching lint and they found moisture on the inside of the door and on the top of the door. When I opened the door, I found lint sitting on the edge of the front panel at the opening and also found a gap in between the door and front panel. Also when I opened the door, the front panel buckled at the bottom right corner of the door. Using my vent tester kit, I tested airflow to the unit and it failed. I recommended that the customer shorten the vent tube at the back of the unit to help with airflow. I am ordering the front panel, bearing seal, inner door, door gasket & high temp adhesive, strike and catch and office to schedule return service. No lint observed at the end of service.; ordrng 1 W10806345 (Front panel) and 1 W11035878 (Bearing seal) and 1 W10861521 (Door seal) and 1 WPW10463967 (Inner door) and 1 W11429589 (Strike) and 1 W11429587 (Catch) and 1 WP279368 (High temp adhesive)"

"I arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the unit would still start and stop as before. I found the customer cleaned the tub as advised, but is still using the same soap that was sudsing the unit up as before. I installed the friction sleeves and new UI. I called techline and spoke to Drew and received SR# 773075907. He agreed that it appears to be customer care for the start and stop, or possibly an OWI or control throwing off the OWI. He advised running the unit again and looking for suds. I found no suds this time. I advised the customer again on soap usage and cleaning the unit however. I installed a new control due to the issue still occurring in case of improper communication with the sensor. I ran the unit in diagnostics again and the issue no longer occurred. The unit is running as designed now. No leaks observed at the time of service.

Arrived onsite for refrigerator not dispensing water or making ice. Upon arrival found unit filter was bad. Removed filter and found unit dispensing freely. Customer had another filter onsite put new filter in and proceeded to test. Unit is now operating as designed. Job Completed.

Arrived on job for complaints leaks when using steam. Called tech line and they said the customer should use a bigger load to soak up the water.

"Arrived on site to install previous diagnosed part. Gained access to main control. Removed failed control and install new. Assembled unit and powered on. Found a miscommunication error. Called GE tech support and spoke with Shawn. He stated UI would need to be replaced with UI. Removed UI and installed new. Assembled unit and tested operation. All tested good, no water leaks detected.

"Arrived on site and inspected washer and found weak flow from cold water valve. after replacement confirmed washer is operating normally, job complete"

Arrived onsite for dishwasher not draining. Upon inspection I found standing water in the sump. I ran diagnostics and found the unit draining as designed. I checked for kinks in the hose but found none. There was a good siphon loop as well. After running the unit for the 2nd time I noticed the drain pump sounded different or weak. I replaced the drain pump and the unit is working as designed. No leaks detected during time of service. Job complete.

Arrived on site to test unit for unit not heating. Test unit and found bad high voltage. Will need new mag cap and diode.

Arrived on site to replace previously ordered parts for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for refrigerator intermittently heating. Upon arrival found unit condenser fan receiving voltage but not spinning. Found motor had overheated and clip would not be removed fan and clip will need to be cut out To receive washer. ; ordrng 1 WP12587601 (Condenser fan) and 1 WP486692 (Clip)

Arrived on site to diagnose a refrigerator that is not producing ice. Found broken wires at door hinge. Repaired wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site for a dishwasher with a visibly broken heating element. Upon further inspection the element was broken in half. I put the unit into diagnostics mode and found stored error codes F6E2 for fill valve electrical problem and F7E1 for not heat. I checked voltage to the fill valve and found 120V at the control. I ohmd out the valve and and harness and found it at 1.5K ohms which is in range. I found valve and control to be good. Upon further inspection I found the dispenser physicals broken. The customer only wanted the heating element replaced. I installed the new element and then ran a test cycle in diagnostics and monitored amp draw. I found heater drawing proper amperage and the unit now working as designed. No leak observed at the time of service.

Arrived onsite and replaced actuator. Unit is now operating properly. All checks good.

Arrived onsite for unit not spraying to get the tablet to dissolve. Found that the lower spray arm wasn?t attached correctly. Re attached lower spray arm. Tested unit. Unit spraying with no issues.

Arrived on job for complaints of warm temperature. Found one small spot with ice.

Arrived on site to diagnose a freezer that is leaking. Tested unit and found drain line clogged causing defrost water to leak out of freezer. Issue should have been resolved on previous appointment. Cleared drain and removed ice from freezer and all is working properly at this time

Arrived on job to replace previously diagnosed part. After replacement test operation.

"Arrived on site for customer complaint of unit not working and getting an error code, found F 47 error code, found failed modules, I replaced both modules, unit tested good."

Arrived on site to test unit for unit not working. Found bad fan motor and fan blade. Will need 2 hours. Still dont know if the unit is going up and down. Office to reschedule. ; ordrng 1 WB26X10222 (Fan motor) and 1 WB26X10130 (Fan blower wheel) and 1 2hoursjob (2 hour job)

Arrived on site to install previously diagnosed parts. I inspected the new tub and found no damage. I unplugged the unit and then uninstalled all components. I reinstalled all of the components onto the new tub. I then put the unit into diagnostics mode and it ran through as designed. I observed the unit while pulled out and running for any leaks. No leaks observed at the end of service. The unit is running as designed. Call complete.

"Arrived on site to inspect washer not spinning and time on the display at the end of the cycle. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F11. I followed the tech sheet for the code and inspected the control, motor and motor control. I didnt find any damage to either control and the motor is operating properly. Tested the unit in diagnostics and it operated as designed. I contacted techline and spoke to TJ and advised of the complaint and my findings. He recommended replacing the main control, motor control and harness.

Arrived onsite to install previously diagnosed parts. I installed the water inlet lines and tested the unit. No leaks were detected during time of service. Job complete.

Arrived onsite for Loud dryer and found unit not level and vibrating against exhaust. Advised customer on findings. Corrected issues to reduce noise. All checks good.

Arrived onsite and found unit operating with plugged disposal. Cleared factory plug and tested. Unit is now draining as designed. All checks good.

"Arrived onsite for previously diagnosed parts. Upon arrival found new bearing cut, and found seal kit sent out incomplete. Ordering new seal kit and full drum. .; ordrng 1 279264 (Seal kit) and 1 3391834 (Drum)"

Arrived onsite and found facia was wrong color reordering W10577411.; ordrng 1 W10577411 (Gray facia)

Arrived on site to install previously diagnosed part. Removed glass and installed new glass. Job completed.

"Arrived on site for customer complaint of noise issue, found belt torn up, and idler needed replacing, I replaced roller kit, unit tested good."

Arrived on job for complaints of leaks. Found the reservoir line leaks at the point of entering cabinet . Ordered replacement ; ordrng 1 W11024082 (reservoir)

"Arrived on site to diagnose issue of ice build up in the freezer compartment, customer said operation is normal aside from the frost build up and the refrigerator being way colder than usual. Tested all thermistors and all tested fine, checked temperature record for the freezer in the last six hours and found that the lowest temp was -20, highest was 66 and the average was 0. Checked drain tube and the drain tube was clear, checked defrost and defrost tested fine as well, put unit back into global defrost mode. We checked all gaskets and assured everything is sealing properly, when we had the unit in diagnostics the compressor was still running, the unit would also not come out of defrost automatically even with the unit thermistors reading 90 degrees, ordering the HV control, side UI, and Orion board for return service.; ordrng 1 W11330486 (Side ui) and 1 W11317283 (Orion board)"

Arrived on site to test unit for unit giving error code. Fan unit and no error code showing up. Unit working as designed at this time. Ran unit and no leaks present at this time. Saw water line damaged and advised customer to get that replace job complete.

Arrived onsite to install previously diagnosed parts. I installed the bellow and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service.

"Arrived on site for no cool. Ice ball on inlet of evaporator,replaced evaporator,compressor and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,checked low side pressure good checked frost pattern good."

"Arrived on site for a microwave smoking. Upon arrival the customer stated the smoke came out of the cavity and that the unit was completely unresponsive now. I checked the voltage at the wall and found it good. I then gained access to the inside of the unit and it had significant grease build up in it. I found the transformer visibly burnt as well. I ohmd out the thermostat, the mag, and cap. All ohmd out good, but the fuse ohmd out open. The control looked in good shape and so does the harness. I took the mag out and inspected the antenna and wave guide and found it good. I found the transformer and fuse needing replacement.

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found failed motor assembly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to diagnose a refrigerator that is not producing ice. Found unit passed all tests in diagnostics and I couldn't duplicate any failures at this time.

"Arrived n site for dishwasher door falling down. Inspected unit and work area. Found right side cable broken. Found left side in good conditionRemoved broken cable and installed new. Assembled unit and reinstalled. Performed diagnostics mode and checked fault codes, none found. Tested all components and found all operational. All tested good, no water leaks detected.

I arrived on site to install previously diagnosed parts. I installed the new motor assembly and the cooling is now working as designed. I changed out the freezer light and nothing changed for the lights. I called techline and spoke to Joel and he hung up before I could get an SR#. He recommended replacing all the lights. Ordering modules and aurora board for repair. Office to reschedule.; ordrng 1 W10830288 (Aurora Board) and 1 W10830288 (Control) and 1 W11205082 (Upper Light Harness) and 4 W11462342 (RC Cavity Lights)s and 1 W10695459 (FC Module) and 1 Authoonall (Autho on all)

Arrived onsite for washer with F8E1 error. Upon inspection I found the unit did not drain after last wash and customer had to drain manually. I attempted to engage the drain pump through diagnostics and found no response. I ohmd out the drain pump and found it out of range I replaced the pump and tested but still no action. I replaced the control and now the unit is draining and working as designed. As I replaced the pump I found a good amount of gear case oil spread around the inner wall and on the rotor. The unit also need the gearcase replaced. Ordering Gearcase(W11423759) stator(W11195971) clutch(W10754448) slider(W10734521) rotor(W11260238).. ; ordrng 1 W11423759 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)

"Arrived on site to replace failed motor and broken belt, after replacing I ran calibration cycle, unit tested good."

"Arrived on site and inspected washer and found saved error codes for F2E1 stuck key, F0E3 overload. Ran test 51 and it passed, ran calibration 52 and it passed. At this time washer is operating as intended, discussed correct loading and detergent procedures with homeowner, job complete"

"Arrived on site for refrigerator leaking water from RC. Inspected unit, found drain pan left side touching liner and spaced between liner on right side (see SD-QUICKPIC). Causing defrost water to flow to left side. Will need to replace drain pan kit. ; ordrng 1 W11457241 (DRAIN PAN)"

"Arrived on job for complaints of not washing. Found the gearcase leaks oil will need gearcase, belt, pulley.

"Arrived on site for range oven gasket torn and not heating as well. Inspected unit and work area. Found gasket torn at top possibly allowing heat to escape. Gave customer a quote on gasket replacement without temperature test and with temperature test. Removed failed gasket and performed temperature test and measured first 3 cycles. Found average temperature at 357?. Recommended to not calibrate due to customer use to the way it cooks now. Shown customer how to calibrate if needed. All tested good.

"Arrived on site for refrigerator not dispensing water and over temperature alarm blinking. Inspected unit and work area. Tested water dispenser to verify failure. Found issue is with filter housing. Gained access to evaporator and inspected frost pattern, found restriction in sealed system (see SD-QUICKPIC). Found sealed system parts under manufacturer warranty.

"Arrived on site for weak water flow. Tested water dispenser weak flow,installed bypass good water pressure diagnosed a failed filter head,replaced filter head checked water connections no leaks,tested water dispenser good water flow checked connections no leaks. ; used 1 Wp2300868 (Fitting) from stock"

Arrived onsite and found unit operating with leak from fill aerator being installed sideways. Advised customer on repair.All checks good. Unit is now operating as designed.

"Arrived on site for block of ice in lower ice bin. Diagnosed an obstruction in fill cup,removed obstruction ran icemaker through a harvest test passed,ran fill test passed water filled icemaker with no leaks."

"Arrived on site to inspect oven door glass broken. Upon further inspection, I found the lower oven door inner glass broken in the upper left corner. I am ordering the inner door glass and office to schedule return service. ; ordrng 1 WP4449259 (Inner door glass)"

Arrived onsite for unit staying in drain mode. Unit was already unplugged and ready to service. Replaced control. Could not test the unit as it was not near a working outlet p. No other issues at this time. Job complete

Arrived on job for complaints of not dispensing ice. Found motor bad .After replacement test operation. No leaks detected at time of service.

"Arrived on site for no lights. All leds off,deli control unresponsive,removed deli control from housing no damage to wires or control diagnosed a broken wire on harness ordering a new harness and main control incase needed. ; ordrng 1 W11170612 (Harness) and 1 WPW10675033 (Hv control)"

Arrived on site to replace water tube. Replaced tube and found recirculating pump and reservoir pump not engaging. Verified voltage of 12vac. Needing recirculating pump and reservoir pump to fix issue. ; ordrng 1 W11325175 (RECIRCULATING ) and 1 WPW10489125 (pump)

Arrived on site to diagnose dishwasher not dissolving tablets. On arrival ran unit and could hear the diverter clicking constantly and not starting the cycle. Replaced sump and motor to resolve. Retested unit with new sump and found unit is now working as designed with no water leaks. Call complete.

"Arrived on site to inspect wall oven door glass and flickering lights. Upon further inspection, I found a stain of some sort on the upper door inner glass. Removed the door and disassembled and cleaned. While doing this, I found the unit lights flickering (all4) together at the same time. Once done with the door, I checked voltage at the main control and got 125V from points J7-1 to L1. I contacted techline and spoke to Andrew and advised of the complaint and my findings and he recommended replacing the main control. Provided SR#7730761083 . I am ordering the main control ; ordrng 1 W11179310 (Main control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site for refrigerator still not making ice properly. Upon arrival I found in the ice bin that the ice was functioning as designed didnt see any abnormalities with ice shapes. Mrs stated she thought ice was starting to work perfectly this morning before my arrival but mr says it still hasnt been. I called whirlpool techline and went over as much previously done work as I could and after reviewing with Joel Sr#7730762874 he stated that at this time the ice build up on side of door is typical and that with ice acting as it is know that they dont want us to proceed with any repairs. Also found while on site that customers have a carbon based filtration system and that their psi on to property is around 90 psi but per customer they are claiming their plumber checked it directly at house and it drops from 90 to around 50-60 psi. I documented all of this with whirlpool. They say to leave unit as is and no further repairs should be done at this time. I did however go around and add on a pexline with regulator due to psi levels customer stated was going into home. No issues or leaks during repairs. Also replaced cracked shelf and checked on light customer stated wasnt working customer claimed they had found food item blocking light and during repair found no problems with any lights in fresh food or freezer compartment. call complete

"Arrived on site ,replaced all parts assigned to job . No other issues found with unit .no water leaks detected at time of service. Job complete"

"Arrived on site ,replaced all parts assigned to job . No other issues found with unit .no water leaks detected at time of service. Job complete"

"Arrived on site ,replaced all parts assigned to job . No other issues found with unit .no water leaks detected at time of service. Job complete"

Arrived on site to inspect washer after sheet got caught in agitator. Found all is working properly at this time and no failures to unit. No repairs needed and no leaks were found at time of service.

Arrived onsite for not washing and found filling properly and washmotor energizing but no water motion. Unable to access diagnostics due to some control glitch. Ordering control and sump and motor to repair. Office to reschedule. ; ordrng 1 W11410066 (Control)

Arrived onsite for cold water not filling in the unit. Upon further inspection. Found that the valve on the unit was clogged with dirt. Replaced water valve. Tested unit. Unit tested. No leaks at this time. Job complete.

"Arrived on site to replace failed modules for RR and RF burners, after replacing, unit tested good."

Arrived onsite to replace water valve. Replaced water valve. Unit working all the way through a quick wash cycle. No leaks at this time. Job complete

"Arrived on site for customer complaint of unit leaking inside fresh food section, found failed drip pan in fresh food section, I replaced drip pan, unit tested good.

Arrived onsite for unit not washing dishes. Put in diagnostics and got. F4E3 motor not running. Got permission to replace pump and motor. Tested unit. Unit tested good. No leaks at this time. Job complete .

"Arrived on site to diagnose washer that was throwing error codes and wont complete express cycles. Found errors F8E3 overflow, F3E1 water level system error, F8E1 no water or pressure sensor not tripping, F5E4 multiple cycles without opening door. Found hot valve is filling very slowly and will required a new valve to resolve. Also found that 3 codes are related to the pressure sensor. Unit needs new valve and pressure to resolve, as well as a likely air trap cleaning. Unit is stacked in an alcove and will need 2 technicians to unstack and perform work. Ordering parts, 2 man and AUTHO for 2 man. Office to schedule. ; ordrng 1 W10903220 (Air trap) and 1 2manjob (2 man job) and 1 Autho (AUTHO)"

Arrived onsite to replace previously diagnosed parts. Replaced cold and hot water valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

Arrived on site for refrigerator not making ice. Upon arrival I inspected icemaker and found unit was only receiving 88 out of the 120 volts needed from harness. I then spoke with Sterling sr#7730765014 at whirlpool techline. After further testing we found that the door switch is only partially allowing power into the optical sensors. We also found after further testing that the inlet valve is not opening allowing water to enter ice maker. He recommended we return with new freezer door switch as well as the optics just in case anything should change between diagnostics and repair. We will need to replace door switch and valve on return then verify optics are still functioning again. O; ordrng 1 W11457217 (Switch freezer door)

Arrived onsite for ice maker still not making enough ice. Upon inspection I found the inlet valve not letting enough water enter the reservoir. And the unit is taking too long to fill. I replaced the inlet valve and tested the unit. I found a major difference in the flow rate of the new valve. The unit is cycling much faster I also found a patch of dust and hair stuck to the condenser coil. I advised the Customer to monitor ice production over the weekend. No leaks detected during time of service. Job complete.

Arrived on site to test unit for Broken front glass. Replaced glass and name tag test unit and unit test good job complete.

Arrived on site for a wall oven door catching top left corner of the frame. Upon further inspection I found the left side frame bent and actually causing the lower and upper door to slide agains the frame. This was making it hard to close the door and scratching the inner door. I called techline and spoke to Sterling and received SR# 7730762125.

"Arrived on site for washer not draining. Customer stated they was able to drain manually through access drain. Inspected unit and work area. Found drain line to far down standpipe and not zip tied in. Corrected drain line. Tested operation and found unit draining at good rate. Recommend to run cleaning cycle and run a few washes through to see if failure will reappear. If failure does reappear will need to replace drain pump assembly. All operations tested good, no water leaks detected.

Arrived onsite and found unit operating with completely frosted fresh food evap. Advised customer that unit would need to be defrosted to have fan scroll replaced. Ordering fan scroll and thermistor and control to repair. ; ordrng 1 W11098695

Arrived onsite and found unit operating with completely frosted fresh food evap. Advised customer that unit would need to be defrosted to have fan scroll replaced. Ordering fan scroll and thermistor and control to repair. ; ordrng 1 W11098695

"Arrived on site to diagnose washer not draining, upon initial inspection of the unit the customer informed us of the same, put unit into diagnostics for error codes and got f9e1 for no drain, tested drain pump and found it intermittently draining, when drain pump was removed we found that one of the metal teeth had broken off and was retrieved when we vacuumed the unit of the remaining water, replaced drain pump with new and instructed customer of issue. Put into diagnostic cycle and unit operated as designed, no leaks. Job complete."

"Arrived on site for customer complaint of unit not maintaining temperature, found previous company added refrigerant to system without fixing the leak. Found sealed system leak, ordering compressor, evaporator, filter drier, and access valve. ; ordrng 1 WR87X10111 (Compressor) and 1 WR86X0096 (Filter drier) and 1 WR85X10039 (Evaporator) and 1 W10913906 (Access valve) and 1 Cnote (Master SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Office to reschedule)"

Arrived on site to install previously diagnosed parts. I installed bushing and pads and the unit is now working as designed. Call complete.

"Arrived on site to diagnose cooktop with a non functioning burner. Found the left front burner has a burnt/broken element. All other elements good, switches good. Ordering new element. Office to schedule when we get Burner, which is PSP. . ; ordrng 1 W10823693 (Left Front Burner)"

Arrived on site to test unit for cold air coming in. Found unit to be installed correctly but damaged filter hitting fan and not letting fan turn. Will order new filter will drop off at front door office to reschedule. ; ordrng 1 W11369459 (Filter)

Arrived onsite and found unit had leak from waterline and tube. Replaced tube and waterOne to correct. Unit is now operating as designed.

Arrived onsite for microwave that looks damaged or there is a problem with the wrap. I found the right side of the wrap slightly bowed allowing the white frame to show through. I did not see any dents or damage to the wrap. I adjusted the control and that side of the wrap. The gap has closed and the wrap within tolerance for the unit. It was most likely bowed due to the canister shape or installation. Job complete.

Arrived on site to test unit for loud noise while ice maker running cycle.

Arrived onsite for refrigerator not cooling. Upon arrival I found out the unit is over cooling not under cooling. I found food in the RC deli drawers freezing. I tested temps and found the RC=30 and FC=5 I ran diagnostics and found the damper opening and closing in diagnostics. I found that the whole time onsite the FC fan did not turn off and the damper stayed open to cool the RC. I found the RC thermistor out of range causing the unit to think its too warm in the RC I am ordering the rc thermistor(W10316760) and the UI as per CS. . ; ordrng 1 W11284720 (UI) and 1 W10316760 (Thermistor)

"Arrived on site for no cool. Found evaporator incased in ice,removed cover,advanced defrost timer,heater not powering on,checked continuity on heater failed diagnosed a defective heater. Ordering heater assembly customer will need to defrost unit 24hrs before return appointment. ; ordrng 1 WP2006750 (Heater)"

Arrived on site to test unit for broken glass door. Replaced front door glass test unit and unit test good job complete.

"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."

Arrived onsite to install previously diagnosed parts. I installed both interlocks and tested the unit. The unit blew the filter fuse as soon as I tried to heat a glass of water. I accessed and found the diode connected to the common terminal of the capacitor. I connected the diode to the correct position on the line terminal and re tested the unit. The unit is working as designed at this time. Job complete.

"Arrived on site to diagnose continuation of original issue of grinding sound from water line when dispensing water, replaced the valve and unit is functioning as designed, instructed customer that if the problem persists they are going to need a water line reducer for the unit to correct the issue. Job complete."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced fabric softener dispenser and tested the unit. Found the fabric softener dispenser filling with water and no leaks present. Advise customer to run several loads to ensure everything is running properly. Call complete.

"Arrived on site and inspected dryer and found the timer is hot to the touch, dryer has not been used recently. After replacing verified new timer is moving properly, job complete"

Arrived onsite for handle having fallen off. Upon arrival found door loosely Together hinge screws loose as well as rest of the door. Tighten screws replaced handle and screws. Put door back into place and test. Found it operating as designed. Job Completed.