Service History 1295 - Appliance Express

Near Austin, TX 78734

Paul

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived onsite for the refrigerator making a buzzing noise. I found the noise coming from inside the compressor. The compressor needs to be replaced to complete service. Ordering c-notes, W10507884 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB, & THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)"

Near Leander, TX 78641

Lou

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the RC=39 and FC=7 then tested the ice maker in diagnostics. The ice maker harvested as expected; however, when it was returning to its home position it stopped. I removed and replaced the ice maker and test3d again and it operated as designed. No water leaks observed during service, job completed."

Near Austin, TX 78730

Paul

Job Details: 03/24/2019

OVEN KITCHENAID KEBS277BSS00 Arrived onsite for the ovens that are both getting too hot. . I tested both ovens in regular bake at 350 degrees. I found the sensor in the upper oven good. I found the upper oven cycling between 323-366 leaving the oven with a 345 degree average. I found the convection fan staying on constantly and not cycling causing product to burn. I checked the lower oven and found the sensor good. I found the temp cycling between 355-397 degrees. I put a -30 degree offset in the oven. I found the oven cycling between 329-366 leaving the unit with a 348 degree average

Near Austin, TX 78729

Tyler B.

Job Details: 03/24/2019

DRYER WHIRLPOOL WED5000DW "Arrived on site for unit not starting, found door switch broken, replaced and tested good."

Near Spring Branch, TX 78070

Diego G.

Job Details: 03/24/2019

DISHWASHER FRIGIDAIRE FBD2400KB "Arrived on site for complaints of not draining. Upon inspection found a loose connection to drain pump. Corrected issue,test unit,all operation functioning properly."

Near Spring Branch, TX 78070

Diego G.

Job Details: 03/24/2019

DISHWASHER FRIGIDAIRE FBD2400KB "Arrived on site for complaints of not draining. Upon inspection found a loose connection to drain pump. Corrected issue,test unit,all operation functioning properly."

Near Spring Branch, TX 78070

Diego G.

Job Details: 03/24/2019

DISHWASHER FRIGIDAIRE FBD2400KB "Arrived on site for complaints of not draining. Upon inspection found a loose connection to drain pump. Corrected issue,test unit,all operation functioning properly."

Near Cedar Park, TX 78613

Lou

Job Details: 03/24/2019

DRYER MAYTAG MEDB765FC0 "arrived on site to inspect dryer door not closing. Upon further inspection, I found that the door catch/strike were not functioning correctly causing the door to pop open. I removed and replaced the catch & strike and got the same results. It appears that the door is warped. I am ordering the front panel, the inner and outer door assemblies, strike, catch and will return with the hinges. No lint observed during service. I advised the customer that the office would schedule the return service.; ordrng 1 W10675495 (strike) and 1 W11126813 (door) and 1 W11236403 (DOOR) and 1 WP3389441 (catch) and 1 WPW10459661 (panel) and 1 WPW10612925 (nameplate)"

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/24/2019

REFRIGERATOR GE GSL25KGREBS "Arrived on site for refrigerator not dispensing properly. Performed diagnostics and gained access to dispenser. Found housing shield wrapped and lever. Removed housing and lever and installed new. Tested operation. All tested good, no water leaks present. Paid in full on credit card."

Near Georgetown, TX 78633

Steve C.

Job Details: 03/24/2019

REFRIGERATOR AMANA ASI2575GRS00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frozen over. When into diagnostics and manually activated the heater and it did turn on. All the fans are working properly. Found the unit will not go into automatic defrost. Unit will need a new control and harness. will need to reschedule the customer due to xpart. ; ordrng 1 CNOTE (CNOTE) and 1 W10911770 (HARNESS ) and 1 W11203924 (CONTROL)

Near Austin, TX 78749

Luis

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for no cool. Found ice on fresh food cover,fan not running. Removed cover,found excessive amount of corrosion on harness removed harness connection found corrosion in harness and broken pin on wall harness tan/red wire. Called tech support unrepairable out of manufacture warranty. Customer will need to contact extended warranty provider. File#7724448509"

Near Jonestown, TX 78645

James

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and recovered sealed system refrigerant. I only found 5 psi to be in the system indicating very low charge. Installed new compressor kit, evaporator and evaporator cover. I found the control to be the incorrect part in box and will have to reorder. Vacuumed system clear and test for leak. System held vacuum so I charged with 4.65oz 134a. Plugged unit in and once system pressurized the condenser failed and will need to be replaced as well due to the lower line running through the drain pan has corrosion build up causing failure. Instructed customer of findings. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (SS 2 HOURS) and 1 W10865728 (condenser) and 1 W11333076 (CONTROL )"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 03/24/2019

DRYER WHIRLPOOL WED70HEBW0 "Arrived on sitie fo unit not running, found belt broke, replaced belt and pulley and wheels from repair kit and tested good,"

Near Austin, TX 78746

Luis

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KBFS20EVMS8 "Arrived on site for water leaking diagnosed frozen drain. Removed duct bill installed updated drain tube kit,cleared ice from freezer drain checked water flow through drain unit working as designed.

Near Austin, TX 78736

Scott

Job Details: 03/24/2019

DISHWASHER FRIGIDAIRE LGBD2431NF0B "Arrived on site for washer not starting ,no response from controls . Checked unit is getting power , door switches checke normal . No power coming out is control . Replaced control . Unit is now functioning . All checked normal , no water leaks detected at time of service . Job complete ."

Near Austin, TX 78732

Luis

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for noise complaint,compressor and fans running ran diagnostics on fans no odd noise from fans. Advised customer noise is due to variable speed compressor. Raised unit to prevent any vibration noise from condenser coil"

Near Marble Falls, TX 78654

Cliff

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site to diagnose a refrigerator that when water is dispense ice will dispense as well. Tested unit and found when dispenser pads were switched and control the problem reversed itself indicating bad dispenser pads. Contacted tech line and spoke with Tebor he advised the problem was with the pads and to replace both ice and water pads at the same time to prevent future issues. Return date is set for 3/28/19 to replace dispenser pads.File#7724447604; ordrng 1 W10353846 (pad)

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/24/2019

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not maintaining temperature, found sensor was in range, ordering control.; ordrng 1 W11261167 (CONTROL)"

Near Georgetown, TX 78628

Thomas L.

Job Details: 03/24/2019

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for unit not venting properly. Check unit and found that the vent flap frame was loose and binding. Corrected loose vent flap and the unit now works properly

Near Spicewood, TX 78669

Cliff

Job Details: 03/24/2019

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found on light flashing indicating bin thermistor failure. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.parts

Near Driftwood, TX 78619

Brandon

Job Details: 03/24/2019

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of noise issue, I tested fan motors in diagnostic mode, tested good, I heated oven up to 450 degrees, unit tested good at time of service."

Near Lampasas, TX 76550

Job Details: 03/24/2019

COMPACTOR WHIRLPOOL GX900QPPS6 Called whirlpool tech line and spoke with Kathy SR 7724450073The issue is with the push to start switch.Office (CS) will order the panel and on off assembly and schedule a return service date per CS.Needs more work.; O-emld tckt

Near Austin, TX 78734

Paul

Job Details: 03/24/2019

DRYER MAYTAG MEDB855DC4 Arrived onsite for the dryer not heating. I found L2 missing at the wall outlet. I found the breaker not tripped. I turned the breaker off and back on and had 241VAC to the unit. I tested the unit and found it working as designed. Call complete.

Near Austin, TX 78738

Paul

Job Details: 03/24/2019

COOKTOP KITCHENAID KICU509XSS00 Arrived onsite for the cooktop with an F47 error on the right side. I found the fuse on the filter board blown. I could smell an electrical burn smell but couldn’t see anything obvious that burned. I replaced the fuse and tested the unit. The F47 came back immediately. The left side is working as designed. Ordering c-notes & W10857232 MODULE.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W10857232 (MODULE)

Near Belton, TX 76513

Arthur B.

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite to install new compressor to top mount refrigerator from prior visit’s diagnosis. Removed faulty compressor. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged with 4.25oz of R134a refrigerant. Reassembled and powered up unit. Found good air flow and frost pattern on evaporator. No other issues found. No water connections made to unit at time of service."

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/24/2019

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven gasket coming off. Inspected unit and work area. Found gasket pin had came off gasket. Removed gasket and installed new. Tested cooking operations, all tested good. Spoke with customer user care guide."

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site to install previous diagnosed parts. Gained access to RC evaporator and installed harness. Pulled unit out and removed water from drain pan. Removed control and installed new. Found drain line had minor sagging. Corrected drain line. All tested good, no water leaks present."

Near West Lake Hills, TX 78746

Luis

Job Details: 03/24/2019

REFRIGERATOR ELECTROLUX PLHS269ZCB2 Arrived on site for unit making too much ice. At arrival found unit pulsating and fan shutting on and off. Found icemaker bail arm sticking to on position allowing unit to make excessive amount of ice. Powered unit off the repowered unit on same issue with pulsating. Checked power connection to fan 120 then off the 120 diagnosed faulty control as well as faulty icemaker. Gave estimate to property manager she will contact homeowner with estimate

Near Kyle, TX 78640

Brandon

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit not cooling properly, found unit was not going into defrost, found faulty evaporator thermistor, ordering thermistor. ; ordrng 1 WPW10384183 (thermistor)"

Near Leander, TX 78641

James

Job Details: 03/24/2019

DRYER MAYTAG MEDC300BW Arrived on site and tested operation. I found the unit not exhausting air properly. Accessed blower and found to have come off of motor shaft. Secured with lock tight and tested operation. Unit now functioning properly. Job complete

Near Cedar Park, TX 78613

Steve C.

Job Details: 03/24/2019

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit is rubbing loud. Tested the unit and unit is working properly. The unit is leveled and no error codes to the unit. All water connections were dry at the time of service.

Near Austin, TX 78732

Paul

Job Details: 03/24/2019

DRYER GE GTDX200GM1WW Arrived onsite for the dryer not powering up or starting a cycle. I found the timer not passing voltage. I replaced the timer and tested the dryer. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.

Near Elgin, TX 78621

Scott

Job Details: 03/24/2019

WASHER GE GTW330ASK3WW "Arrived on site ,replaced gearcase and agitator bolt . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

Near , TX 78628

Lou

Job Details: 03/24/2019

WASHER WHIRLPOOL WTW4855HW0 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. Continued with testing and the unit operated as designed with no unusual noises. I had the customer sign a waiver of damages from moving appliance and using my floor protector under the unit, I slid the unit out from the wall and tilted it back to inspect underneath. I found no damage under the unit nor to the gearcase and its components. I lifted the top panel and found where the tub ring had minor damage at the back of the ring from the unit being out of balance and striking the back panel, but nothing else. I tested the unit manual test mode with the customer witnessing and still nothing out of the ordinary. I advised the customer that I cannot find anything wrong with the unit and advised that if the noise happens again to take a video of it and call us back. No water leaks observed during service, job completed."

Near Kyle, TX 78640

Kevin

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found fresh food temperature is 40° freezer temperature is 50° exposed fresh food evaporator and found frost pattern is sparse. Took one picture and sent to CS, it’s sealed system repair will be needed. Will need to bring back both evaporators, three-way coil, compressor, dryer, and stub. Call will need to be scheduled for two hours refrigerator has already been emptied by customer. No water leaks from connections at time of service; ordrng 1 SEALED (SYSTEM) and 1 SF8404 (STUB) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/24/2019

VENTHOOD WHIRLPOOL UXT4236AYS0 "Arrived on site for venthood not running. Performed diagnostics and tested voltage to motor. Found 120 volts. Removed motor and tested resistance and found opened. Installed new fan and tested operation. All tested good. Paid in full on check# 1518 ."

Near Austin, TX 78735

Luis

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for ice build up in freezer found ice forming on inside upper liner where liner meets cabinet,added adhesive to gaps remolded freezer door seal"

Near Waco, TX 76707

Arthur B.

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Arrived onsite for customer complaint of RF section frosting up after gasket install. Upon inspection of door, found upper center of door is warped causing the frost build up. Advised CS regarding issues and advise customer to call WPL to possibly get concession to have door ordered. Customer will call WPL. No further work performed."

Near Austin, TX 78705

Wesley

Job Details: 03/24/2019

DRYER MAYTAG MED3500FW0 Arrived onnsite and pads to reduce mootor mount and vent noise. All checks good unit is operating as designed.

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/24/2019

DISHWASHER GE PDWT380R10SS "Arrived on site to install previous diagnosed parts. Removed unit and installed adapter, sump and motor. Installed unit and tested operation. Found wash motor making abnormal buzzing noises. Found motor DOA. Will need to replace motor. ; ordrng 1 WD26X10053 (mechanism asm)"

Near San Marcos, TX 78666

Robert

Job Details: 03/24/2019

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on job for complaints of door not closing properly. Called tech line. SR:7724439650 techline said it is a passive door spring system. Normal for left side to not close as well as right side due to no spring being on left side. Turned on oven, no heat escaped. All operation functioning properly."

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site or icemaker leaking water. Found that the icemaker front right corner was cracked and leaking. Replaced leaking icemaker. New icemaker cycles properly with no leaks. All water connections are dried.

Near Austin, TX 78746

Kevin

Job Details: 03/24/2019

FREEZER WHIRLPOOL WRS588FIHV00 "arrived on site and inspected refrigerator and found damper is noisy during operation. Replaced it and noise has stopped. No water leaks from connections at time of service, job complete 12/11/18 10:17: LM there 12/11 TUE, 9:59 to 10:11, Arrived on site for loud noise. Loud noise from gears inside diffuser assembly diagnosed faulty diffuser. Removed faulty diffuser installed new diffuser assembly"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for dented door, replaced door and badge and tested good, no leaks on site"

Near Killeen, TX 76542

Job Details: 03/24/2019

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect microwave issues. Confirmed the complaint and removed and replaced all switches and interlocks.Reassembled unit and unit tested as designed.JOB COMPLETE

Near San Marcos, TX 78666

Robert

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on job for complaints of no light in refrigerator. Verified lights not working in either cabinet. Replaced rc light and it worked but not the fc. Replaced the fc light, all lights working properly. No leaks detected at time of service."

Near Waco, TX 76712

Arthur B.

Job Details: 03/24/2019

OVEN JENN-AIR JMW2430DP01 "Arrived onsite for customer complaint of microwave feature not working. After inspection, found UI is programmed to wrong model. Was able to correctly reprogram UI. Then received F6E8 error. Confirmed 24v between blue on yellow wire on 4903 relay. Found inverter faulty. Removed and replaced inverter. Reassembled and powered up unit. Tested microwave with 1 cup of water @2 mins. Water was boiling. No other issues found."

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 03/24/2019

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not draining. Inspected work area and unit insulation. Found standing water in bottom of unit. Found drain line at garbage disposal had food blockage. Cleaned drain line and garbage disposal and tested activated drain pump. Found unit draining. Performed diagnostics mode and found error code F6-E4 opened float switch, due to over fill. Monitored diagnostics cycle. All tested good, no water leaks present. Recommend to run a dishwasher magic cleaner once a month."

Near Waco, TX 76711

Arthur B.

Job Details: 03/24/2019

WASHER AMANA NTW4516FW2 "Arrived onsite to install new lower harness to top load washer. Removed and replaced harness. Upon installing new harness, found harness to motor melted in. Unit will need new motor to complete repair. R/S for Tuesday 3/26. Unit disconnected at this time.; ordrng 1 CNOTE (ARO) and 1 W10890624 (motor-drve)"

Near Seguin, TX 78155

Diego G.

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 03/24/2019

Near Seguin, TX 78155

Diego G.

Job Details: 03/24/2019

Near Paige, TX 78659

Scott

Job Details: 03/24/2019

WASHER GE GTW330ASK1WW "Arrived on site for washer not spinning or agitating . Ran diagnostics , latch would not lock . Replaced latch and unit would now agitate but not spin . Replaced control , unit will now spin and agitate . No water leaks detected at time of service . Job complete ."

Near Austin, TX 78703

Wesley

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onnsite and leveled unit and corrected seal. But found left hand door not closing on its own. Ordering closer and mullion. ; ordrng 1 W11177230 (MULLION) and 1 WP12028505AP (ref dr closer cam)

Near Georgetown, TX 78626

Tyler B.

Job Details: 03/24/2019

RANGE WHIRLPOOL WFG515S0EB1 "Arrived on site for unit setting of co2 detector, set bake and found igniter clicking over 5 times to light, indicating bad igniter re igniting after reaching temps, replaced igniter and tested good with no gas leaks on site"

Near Bastrop, TX 78602

Joseph C.

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "I’ve done on site for “loose door handles” complaint. Inspected unit and found loose mounting screws on freezer door handles. Removed and replaced mounting screws. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78723

Joseph C.

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “no ice production” complaint. Inspected unit and found corrosion on ice box fan harness. Cleaned corrosion. Unit is performing as designed. No leaks detected, at time of service."

Near Spicewood, TX 78669

Cliff

Job Details: 03/24/2019

DRYER WHIRLPOOL WED9750WL0 Arrived on site to diagnose a dryer with long drive times. Tested unit and found a proper airflow but there Mr. not registering properly. Blower through Mr. will need to be replaced to complete repairs. Return date is set for 3/26/19.; ordrng 1 WP8577274 (thermistor)

Near Belton, TX 76513

Job Details: 03/24/2019

WASHER WHIRLPOOL WFW92HEFC0 Called Tech line JOEL SR 7724435703Confirmed the F03E02 error code.Joel instructed me to check ohms at the J5 connector pins 3/4. To the thermistor.Checked and got OL reading Will order new upper harness.Rescheduled the customer for 3/26/18Will need 2 hours for the call; ordrng 1 CNOTE (2HOURS FOR CALL) and 1 W11033849 (HARNESS UPPER)

Near San Marcos, TX 78666

Robert

Job Details: 03/24/2019

RANGE JENN-AIR JGRP430WP02 Arrived on job for complaints of door being patched shut and not opening. Upon inspection found doorlock damaged. Will need pre-screened parts to complete.; schdld next appmnt for 3/27 WED !

Near Austin, TX 78754

Joseph C.

Job Details: 03/24/2019

DRYER MAYTAG MEDX655DW1 Arrived on site for “taking too long to dry” complaint. Inspected unit and used dryer vent test kit. Found venting restricted. Instructed customer to clean venting every six to prevent possible fire hazards and for better performance and economy.

Near Round Rock, TX 78665

Tyler B.

Job Details: 03/24/2019

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not draining customer also stated will not dry dishes, removed drain pump and found broken glass and missing impeller blade, replaced pump and tested, control on sending 13v to heater, unit will need control to complete, no leaks on site ; ordrng 1 W11305297 (CONTROL)"

Near Burnet, TX 78611

Cliff

Job Details: 03/24/2019

ICE MACHINE KITCHENAID KUIX505ESS2 Pump previously ordered was not attached to work order and will need to be re-ordered and installed to complete repair. Return date is set for 3/29/19 with a PM request per homeowners request.; ordrng 1 W10908287 (pump)

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/24/2019

OVEN WHIRLPOOL KODE300ESS Arrived on site to install previous diagnosed part. Removed unit to gain access to blower. Removed failed blower and installed new. Tested operation. Installed unit and performed diagnostics mode and tested all fans and heating. All tested good.

Near Austin, TX 78723

Joseph C.

Job Details: 03/24/2019

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KSSO48QTX02 arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger shaft stripped out at the ends. Also noted bin release button broken on unit and missing. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Seguin, TX 78155

Diego G.

Job Details: 03/24/2019

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 03/24/2019

Near Seguin, TX 78155

Diego G.

Job Details: 03/24/2019

Near Cedar Park, TX 78613

Lou

Job Details: 03/24/2019

DISHWASHER WHIRLPOOL MDB4949SHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer turned the water back on to the unit and I found that the valve is leaking at the water line connection. After turning the water off, I removed the water line from the valve and found the water line gasket was torn allowing water to leak out. I remember and replaced the gasket with an extra gasket I had in my tool box and reconnected the line and tested. The unit operated as designed with no more water leaks. Job completed."

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 03/24/2019

WASHER WHIRLPOOL WTW8040DW2 "Arrived on to install previous diagnosed part. Asked customer if any issues with tripping breaker after removing GFCI. He stated no issues. Gained access to inlet valve. Removed failed valve and installed new. Performed diagnostics mode and tested valve operation. Tested all other operations and monitored for water leaks. All tested good, no water leaks present.

Near Austin, TX 78739

Leonardo

Job Details: 03/24/2019

DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site to test unit for unit not powering on. Test unit and found outlet giving 120 volts to unit. Removed junction box cover and found melted wire nut to block wire. Secured connection on black wire and replaced wire nut test unit and unit test good job complete no leaks present at this time.

Near Lakeway, TX 78734

Paul

Job Details: 03/24/2019

WASHER MAYTAG MVWB765FW2 Arrived onsite to replace the previous diagnosed parts. I replaced the gear case and ran test 52 in the diagnostics cycle to calibrate the unit. I ran test 51 and tested the unit. All test passed and the unit is working as designed. Call complete.

Near Austin, TX 78731

Scott

Job Details: 03/24/2019

OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site . Found previous company had re calibrated unit . After running diagnostics . Tested sensor probe,ohmed correctly . Ran temp checks unit is running Over temp found control failed .

Near Leander, TX 78641

Steve C.

Job Details: 03/24/2019

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit is not making ice. Found the icemaker will rotate but it’s slowly rotating. Replaced the ice maker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Austin, TX 78703

Leonardo

Job Details: 03/24/2019

RANGE WHIRLPOOL JDS9860AAP Arrived on site to test unit for right side burners taking to long to ignite. Test unit and found burners igniting right away at this time. Checked orifice and burner heads all test good. Could not duplicate problem at this time.

Near New Braunfels, TX 78130

Robert

Job Details: 03/24/2019

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on job to install wiring harness. Installed wiring harness, ran test cycle and calibration. All functions working properly. No leaks detected at time of service."

Near Austin, TX 78753

Joseph C.

Job Details: 03/24/2019

MICROWAVE WHIRLPOOL WMH31017HS0 "Contacted customer and found available windoow could not be met. She had sent me a video of unit behavior and sound. From what I could hear on video, unit sounded like it had faulty heating components. Ordering new transformer, magnetron, capacitor and diode. Return for repairs on 03/27.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)"

Near Kyle, TX 78640

Brandon

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL MFC2062FEZ03 "Arrived on site for customer complaint of doors not closing and water dripping from dispenser. Found set screw had come out and water line had air in line. I reset the set screw on right side handle, and tightened water connection at valve. Unit tested good."

Near Spicewood, TX 78669

Cliff

Job Details: 03/24/2019

WASHER WHIRLPOOL WFW9200SQA12 Arrived on site to replace previously ordered parts. Replaced dispenser switch and tested unit multiple times and found all is working properly at this time. Hot valve failure was caused by the dispenser switch. No further repairs are needed at this time and no leaks were found at time of service.

Near Dripping Springs, TX 78620

Luis

Job Details: 03/24/2019

REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Arrived on site for no cool compressor running removed evaporator cover no frost on evaporator frost on cap tube. Diagnosed leak in system will need to order evaporator and a compressor. Job will need 2 hrs for repairs ; ordrng 1 2HRREPAIR (2 HR REPAIR) and 1 5303918274 (EVAPORATOR ) and 1 5303918659 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Arrived on site to install previous diagnosed parts. Gained access to to control and Orion, removed and installed new. Removed UI and installed new. Tested unit found no voltage to UI. Traced voltage to bad connection on Orion board. Corrected connection. Tested unit. Unit still need left RC door. Removed hinge covers and installed new."

Near Austin, TX 78703

Leonardo

Job Details: 03/24/2019

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for unit under temp. Test unit and found unit off by 15 degrees. Set calibration to +15. Test unit and unit test good job complete

Near Austin, TX 78737

Luis

Job Details: 03/24/2019

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for ice issue. Found excessive amount of water frozen in icemaker unit running through a double fill. Ran diagnostics E2 error on icemaker ran forced harvest unit failed harvest. Unit will need updated control kit and new icemaker.

Near Leander, TX 78641

Lou

Job Details: 03/24/2019

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, placed the unit in diagnostics and it showed error codes F4E3 and F10E1. I cleared the codes and continued with testing. In t(e beginning, no water dispensed into the tub. I stopped testing ad found that the water valve under the sink was turned off. Turned the water on and re-tested and the unit operated as designed. Provided recommendations for detergent & rinse aid use and use and care tips. No water leaks observed during service, job completed."

Near Manchaca, TX 78652

Scott

Job Details: 03/24/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site , replaced control . Tested unit and all is functioning as designed and heating . No water leaks detected at time of service . Job complete."

Near Copperas Cove, TX 76522

Job Details: 03/24/2019

WASHER MAYTAG MVWB835DW1 Arrived to inspect unit making noise. Ran the unit through diagnostic test mode and got no error codes. Calibrated he unit and even allowed the Cust to wash a load of towels. Noise never returned.JOB COMPLETE.

Near Cedar Park, TX 78613

Steve C.

Job Details: 03/24/2019

OVEN KITCHENAID KODE500ESS03 Arrived on site for the unit lower oven is not heating properly. Customer advise the unit is undercooking the food. Tested the unit at 350 degrees and found the actual temperature is at 340 degrees. Calibrated the unit 20 degrees more. Unit works properly and job complete.

Near Pflugerville, TX 78660

Tyler B.

Job Details: 03/24/2019

DISHWASHER KITCHENAID KDFE104DBL3 "Arrived back on site for panel and control replacement, replaced both and unit now washing and tested good,memo leaks on site"

Near Waco, TX 76712

Arthur B.

Job Details: 03/24/2019

WASHER GE GTW460ASJ4WW Arrived onsite for customer complaint of top load washer not able to select some cycle after control replacement. Enter diagnostics and found incorrect personality code entered. Enter field service mode and correctly entered personality code. Tested unit. Now all functions/features now work as intended. No other issues found. All water connections were dry at time of service.

Near Austin, TX 78759

Wesley

Job Details: 03/24/2019

REFRIGERATOR GE GSE25HSHEHSS Arrived on site and installed door. All checks good. Unit is now operating as designed.

Near Austin, TX 78730

Paul

Job Details: 03/24/2019

REFRIGERATOR GE ZISB420DMA Arrived onsite to replace the previous diagnosed parts. I replaced the dampener assembly and tested the unit. The dampener worked as designed but when I tested the dispenser I found that the water reservoir had split because it had been frozen. The water tank need to be replaced. I called the office and spoke with Salina to get authorization. I replaced the water tank and tested the unit. I had water at the bottom of the freezer door but nothing out of the spigot. I explained to ms to give the unit a couple of days for the FC door to warm up and the unit should be working. There were no water leaks present at the time of service. Call complete.

Near Manor, TX 78653

Joseph C.

Job Details: 03/24/2019

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “dispenser will not open” complaint. Inspected unit and found door spring loose, on dispenser door. Reset door spring. Tested unit. Unit is performing as designed. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Leander, TX 78641

James

Job Details: 03/24/2019

DISPOSAL UNKNOWN BADGER5 Arrived on site and tested operation. I found the over load on the disposal trips when turned on. Attempted to move with the 1/4 stud on bottom and the assembly will not move. Inspected from top and found the chopper plate rusted to outer casing. Disposal has completely failed an no repair can be made. Job complete

Near Lakeway, TX 78734

Paul

Job Details: 03/24/2019

COOKTOP JENN-AIR JIC4430XS00 "Arrived onsite for the cooktop with an F12 error. I found the RR coil causing the F12. I tested the coil and it seemed to be good. Per the tech sheet I replaced the coil, reconfigured the unit, and tested. The F12 reappeared. I replaced the module, reconfigured the unit, and tested. The unit is working as designed. Call complete."

Near Temple, TX 76502

Arthur B.

Job Details: 03/24/2019

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for customer complaint of long dry times. Removed back panel and check continuity on element. Element had not continuity. Removed and replaced heating element. Upon inspection, found house venting extremely clogged. Advised tenant to have house venting cleaned. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found."

Near Driftwood, TX 78619

Brandon

Job Details: 03/24/2019

COOKTOP WHIRLPOOL KGCU463VSS02 "Arrived on site for customer complaint of unit sparking while in use, I could not get unit to duplicate issue on site. Instructed customer to make sure burner caps were properly in place and try to take video if it happens again."

Near Manor, TX 78653

Wesley

Job Details: 03/24/2019

OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and found unit operating properly. Advised customer on function and noises.

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/24/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of every door being damaged, looks like the shipping straps were over tightened causing damage/indentions on every door. Ordering doors. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10634612 (dor-fip ss) and 1 W10634618 (dor-fip ss) and 1 W10634624 (dor-fip ss) and 1 W10733263 (dor-fip ss) and 1 W10738904 (dor-fip ss) and 1 W10769076 (cntrl-elec)"

Near Elgin, TX 78621

Scott

Job Details: 03/24/2019

OVEN KITCHENAID KOSE500ESS03 Arrived on site for oven not heating ran diagnostics test got communications error. Ording console& element . Customer said sears had change control . Please call to set return visit ; ordrng 1 W11093241 (PANEL CONSOLE ) and 1 WPW10546517 (elmnt-bake)