Near Pflugerville, TX 78660
Al
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and unit did not make the noise.Customer even washed a small load of towels and unit still did not make the unusual noises.All water lines were dry at the time of service Job complete
Near Austin, TX 78750
Lou
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the fans and they made normal noises. The customer played a video of the noise and it sounded like metal on metal vibration. I checked the condenser coil and it was not making any unusual noises. I contacted Techline and spoke to Leon and advised of the issues and declined he noise. Leon advised that there have been no reports of any unusual noises to Techline and if I could not get the noise to duplicate then there’s nothing to be done. Provided file #7726085419. After approximately 30 mins of listening for the noise, the unit finally began to vibrate. I found that it is the condenser coil vibrating. Using some padding, I wedged the padding in between the condenser and the bottom of the chassis and the noise stopped. I placed padding on the left and right sides of the condenser coil at the front of the unit and secured it with foil t
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for unit that does not fill with water. Found that the unit actually filled with water but the wash motor is not running to circulate the water. Wash motor will need to be replaced.; ordrng 1 WPW10671941 (pump&motor) and 1 WPW10705575 (sensor)
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for unit building moisture on fc door. Ran diagnostics and tested heater and found no voltage coming to rail heater. Rail heater tested good. Also found both inner corners of rc door gaskets to be torn. And will need replace to repair. Unit will need control to repair heater functions ; ordrng 2 W10830055 (gasket-fip)s and 1 WPW10312695 (electronic control)
Near Bell, TX 76543
Al
Job Details: 10/10/2019
DRYER MAYTAG WED7500GC "Arrived to inspect restricted airflow code.Removed the blower housing and found a massive buildup of line and a sock, stuck in the housing.I removed and reassembled the unit and tested it.Unit tested as designed with no errors.Job complete"
Near Austin, TX 78735
Leonardo
Job Details: 10/10/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site to replace all damaged parts on unit. Replaced parts on unit. Tested unit, found no other issues at this time. Job complete"
Near Lakeway, TX 78734
Andy
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Contacted office and was instructed that unit is in warranty. Found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 Arrived on site for unit leaking from underneath. Found pan full of water. Found water filter not fully clipped in causing leaks.
Near Austin, TX 78748
Kevin
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and found door is not opening properly, adjusted door so that it has a neutral position when opened. No further adjustment or repair can be done to improve operation, refrigerator is operating as intended, no water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Luis
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for moisture in fresh food compartment. Found fresh food door gasket not sealing to cabinet. Raised door,remolded gasket checked door seal good."
Near Killeen, TX 76549
Al
Job Details: 10/10/2019
DRYER MAYTAG MEDB835DC4 "Arrived to inspect dryer power errors.Ran diagnostics test mode and got F6E2 & F6E3 F6E2 Communication Error: UI Cannot Hear ACUF6E3 Communication Error: ACU Cannot Hear UII replaced the overlay, reassembled and unit tested as designed.Job complete."
Near Kyle, TX 78640
Leonardo
Job Details: 10/10/2019
OVEN WHIRLPOOL RBD305PRS00 Arrived on site to test unit for broken UI panel. Found that display board was broken. Spoke to customer about getting the UI control board fixed.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS586FIEM01
Near Manor, TX 78653
Cliff
Job Details: 10/10/2019
DRYER ROPER RED4516FW Arrived on site to diagnose a dryer that is not turning on. Tested unit and found bad thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near , TX 78641
Lou
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. When I opened the door, I find the tub full of water. I pressed the drain/cancel selector and the drain pump came on, but the water remained. I found that the plug to the disposal had not been knocked out. I removed the plug and retested the unit and it drained. I leveled the unit and tested in diagnostics. The unit operates as designed. I found that the toeplate retainers were missing. When I spoke to the builder, he requested the the retainers be mailed to another home under construction. I am ordering two retainers and will schedule as a drop off at the requested address. No water leaks observed during service.; ordrng 1 CNOTE (DROP OFF) and 2 WPW10503548 (retainer)s"
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/10/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite to replace blower and UI console. Replaced blower and UI console. Tested unit, no issues at this time. Job complete"
Near Austin, TX 78738
Andy
Job Details: 10/10/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not spinning and draining. Put unit in quick cycle and watched unit. All operations were normal and unit went into spin and drain. Checked for error codes and found none. Called tech line and spoke with JK (SR# 7726079820) Made aware of issue and what was done. Was instructed to put unit back prior cycle that customer had it in and look at spin options. Did as instructed and found spin was turned off. Was instructed that this is the issue. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Hutto, TX 78634
Cliff
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found refrigerator had slightly over coolEd causing the reservoir to freeze over and stop ice and water from working. As refrigerator temperatures normalized reservoir has already thawed and both parts in refrigerator are working again. No further repairs are needed and were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 10/10/2019
WASHER ROPER RTW4640YQ1
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW7300DW0 Arrived onsite for customer complaint of top load washer not spinning out clothes. Hand spun basket and found gearcase grinding. Ordering gearcase and washplate and return with clutch.Allow water connections were dry at time of service.; ordrng 1 W10752283 (washplate) and 1 W10811956 (GEARCASE)
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
ICE MACHINE KITCHENAID kuid308ess2 "Arrived on site for customer complaint of unit not making ice, found unit would make ice but not release slab from evaporator. I told customer to clean unit to clean scale build up on evaporator and if problem continues, will need evaporator and hot gas valve.
Near Austin, TX 78739
Kevin
Job Details: 10/10/2019
DRYER WHIRLPOOL MED5500FW2 "Arrived on site and inspected dryer and found it is rattling during operation, add it sound pads in between motor mounts and bottom panel of dryer, also around fan shroud, and around where vent to exits rear bulkhead. Also added self tapping screws to the left side of the motor mount. After reassembling dryer noise has stopped. Job complete"
Near Austin, TX 78750
Scott
Job Details: 10/10/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on site for noisy dryer . Found unit was rattleing . Used pads under motor . Unit is quiet now . No lint build up at time of service . Job complete .
Near Austin, TX 78753
Joseph C.
Job Details: 10/10/2019
WASHER WHIRLPOOL CAE2745FQ1 "Arrived on site for “not draining” complaint. Inspected unit and found drain pump to be faulty. Removed water from unit. Removed and replaced drain pump. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/10/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not stopping. Found door switch faulty. Ordering door switch. No other issues found.; ordrng 1 WPW10569603 (switch-dor)
Near Kyle, TX 78640
Leonardo
Job Details: 10/10/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to test unit for right burner knob being broken. Tested unit, found the knob cracked at the base of the knob. Replaced knob, tested unit, saw no other issues at this time. Job complete"
Near Buda, TX 78610
Luis
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for noise while dispensing and ice melting. Tested dispenser found loud noise due to high pressure decreased water pressure tested dispenser good,loud noise no longer present. Ran diagnostics good strong air flow to ice bin,no errors for icemaker fill bin."
Near Lakeway, TX 78734
Andy
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install previously diagnosed part. Found that it is incorrect part. It is RC door when FC door is needed. Ordering correct part. Office to schedule. No water leaks present at time of service.; ordrng 1 LW10691266 (FREEZER DOOR ) and 1 SEENOTE (AUTHORIZATION IS NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Temple, TX 76502
Chase
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived on site complaint was fridge not cool found the defrost heater was bad and the evaporator in the freezer was completely frozen up Going back out with correct parts ; ordrng 1 12729129 (defrost heater)
Near Austin, TX 78746
Wesley
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived onnsite and replaced control. Unit is now operating as designed. Advised customer on use and care. All checks good.
Near Johnson City, TX 78636
Robert
Job Details: 10/10/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on job for complaints of damaged door. Found that the panel is damaged. Ordered correct parts ; ordrng 1 W11175576 (CONTROL PANEL )
Near Waco, TX 76705
Chase
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site customer complaint was that freezer had a little bit of frost buildup in it and the fridge would freeze up in the back wall found the door gasket on the fridge was not sealing properly need to be ordered and customers already rescheduled; ordrng 1 W10830189 (gasket-fip)
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to repair unit with a broken icemaker filter tube. Found icemaker filter tube had been cut. Installed a union to repair the icemaker fill line. Cycled icemaker and observed for leaks. There were no leaks.
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
OVEN WHIRLPOOL WOS51EC0HB00 Arrived on site and tested operation. I found display blanking out and coming back on and unit not keeping time. I found ui to be at fault. Installed new console and tested operation. Assisted customer in connecting unit to WiFi to allow for proper time keeping. Unit working properly. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/10/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site for oven door dented. Inspected door door and found dent on left side of door. Removed outdoor and installed new. Assembled unit and tested door operation. Tested all other operations. All tested good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/10/2019
FREEZER KENMORE 106.833207 Arrived on site for no cool condition. Plugged unit in and compressor cycles off on the overload at 22 amps. Overload and relay test correctly. Compressor windings test correctly. Compressor is locked up. Manufacturer no longer makes the compressor.
Near Austin, TX 78737
Leonardo
Job Details: 10/10/2019
VENTHOOD WHIRLPOOL UXB0600DYS Arrived on site to test unit for oil coming out of hood vent. Tested unit and found that cooking oil is wats being left over in the vent from the customer cooking. Advised customer to do a twice a week cleaning or monthly cleaning based on there cooking habits. No other issues at this time. Job complete
Near Austin, TX 78717
Tyler B.
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for Unit not powering on, removed and replaced panel and UI, tested unit and still got f2e2. Replaced control and unit now tested good and operation is now as designed . . No leaks on sit"
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of FC door not sealing properly. Found LH side of FC door warped causing improper closing. Unit will need new FC door assembly.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for complaints of no ice. Ran diagnostics test for water, harvest, and fan motor. Fan speed not consistent so I replaced control. Fan speed also low so I replaced fan motor. No leaks detected at time of service."
Near Austin, TX 78702
Luis
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found temp reading 40 in fresh food compartment with setting at coldest. Checked air flow good,unit is defrosting correctly. Replaced diffuser and ui Powered unit on changed temp setting checked air flow good."
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not filling properly. Found lid lock not working properly. Replaced lid lock and test. No leaks detected at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator ice dispenser intermittently not dispensing ice and intermittent noise. Inspected ice container and found manufacturer defect spindle. Replaced ice container and dispenser operation. Performed diagnostics mode and activated each component, no abnormal noises occurred. Found leveling feet raised and out of square. Lower feet and leveled unit. All tested good, no water leaks detected."
Near Austin, TX 78750
Lou
Job Details: 10/10/2019
FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to inspect freezer no cool. Upon further inspection, I removed the Evap cover and found a large amount of ice/frost built up on the evaporator. I placed the unit in diagnostics and tested the fan, compressor and heater. The unit tested good with no error codes. I advised the customer that the unit is not defrosting and will need a control and thermistor. No water connected to the unit, job completed."
Near Austin, TX 78734
Andy
Job Details: 10/10/2019
DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/10/2019
DRYER WHIRLPOOL WED7300DW0 Arrived onsite for customer complaint of dryer not drying clothes. Tested unit and found venting clogged at roof. Advised customer to have house venting cleaned. Dryer works as designed. No other issues found.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not making ice, found ice stuck in mold, found stripper failed, removed and replaced ice maker and tested good"
Near Hutto, TX 78634
Cliff
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found the vent assembly leaking. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for unit not dispensing ice and not making ice. Found ice stuck in mold half way due to failed stripper, replaced ice maker and tested and found unit would not run auger motor, found auger motor seized, removed and replaced motor and tested good"
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher element damage. Upon further inspection, I found a steak knife handle had melted to the element. I removed and replaced the element and tested the unit. The unit operated as designed with no water leaks observed during service. Job completed."
Near McGregor, TX 76657
Chase
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site complaint was unit will not do anything wash replace sump assembly ran unit everything work great no leaks all lines are dry
Near Austin, TX 78703
Wesley
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived onnsite and found with techline that led board is not sending voltage to second led circuit. Ordering board and returning module.ordrng 1 W10830288 (cntrl-elec)"
Near Austin, TX 78739
Kevin
Job Details: 10/10/2019
ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site and found homeowner information is incorrect, supplied correct contact information to MS. A family member is at the home and I was able to proceed with diagnosing ice machine. Did not see any current issues with ice machine, production is good, has been running since last night. Took one picture. Discussed customers experience and possible causes for it.
Near Austin, TX 78734
Andy
Job Details: 10/10/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for washer leaking. Upon arrival found water damage on wall of house (See SD-QuickPic) checked back of unit and found water on floor. Ran unit and stopped and drained, tilted unit back to check for leaks on unit and found all dry. Pulled unit out away from wall found more water damage on house wall, dried floor and removed back of unit. Ran another cycle and unit did not leak. Leak is coming from something on house. There is water lines going up back of cabinets to tankless water heater. Unit is operating properly. Instructed customer on use and care and practice for best performance. Customer signed waiver. No water leaks coming from unit at time of service."
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
DRYER MAYTAG MED3500FW0 Arrived on site and installed new heater. Unable to test operation due to outlet. Instructed customer that the outlet will need to be replaced by licensed electrician before unit can be plugged in. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to repair a unit that isn’t spinning properly and has an odor. Inspected unit to find no standing or remaining water from last use. Tested fill, wash, drain, and spin functions. All functions worked properly. Showed customer how to use Clean Washer cycle to correct odor issues."
Near McGregor, TX 76657
Chase
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 7726079151Arrived on site customer complaint was that the light was still on for the sanitize was blinking call tech-support they advised that either the water temperature is not hot enough going into the dishwasher or that the customer is opening the door during the cycle and the light will blink all the time with one of those problems
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on job to replace shim , hinge and washer. After replacement test operation. Door working properly."
Near Kyle, TX 78640
Luis
Job Details: 10/10/2019
FREEZER MAYTAG MZF34X20DW00 "Arrived on site for no cool. Found control shutting itself off, found thermistor cracked,replaced main control and thermistor. Powered unit on,compressor and fans powered on frost pattern forming unit working as designed. Customer lost food due to control shutting itself off."
Near Leander, TX 78641
Jonathan S
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not draining and mildew developing in unit. Customer informed me that she found the breaker had tripped when attempting to do laundry she found fault. Inspected outlet and found on GFCI breaker. Performed diagnostics mode, no error codes. Monitored test cycle and tested element. Spoke with customer on how to avoid mildew buildup and GFCI circuit breaker. All tested good, no water leaks detected."
Near Austin, TX 78751
Joseph C.
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost or cooling on fresh foods or freezer evaporator. Compressor is running and pins ohm correctly. Reshaped foods evaporator shield is very rusty and fan scroll is mildewed. Charging customer for shield and service fee. Spoke with DW about this. Ordering new evaporators, compressor, access valve and uv drier. Requesting sealed system tech and two hour call. Office to set return schedule.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W10376319 (shield) and 1 WPW10143759 (dryer UV) and 1 WPW10239732 (evaporator FRESH FOODS) and 1 WPW10643261 (evaporator FREEZER)"
Near Austin, TX 78754
Joseph C.
Job Details: 10/10/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site for “noisy operation” complaint. Inspected unit and found start device cover rattling against compressor. Secured cover. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Paul
Job Details: 10/10/2019
MICROWAVE WHIRLPOOL WMH32519CS0 Arrived onsite for the microwave that stopped heating again. I found the mag not firing again. I removed both filament wires from the mag and tightened both spade connectors. I connected both wires with pliers and tested the unit with my microwave tester. The unit is putting out 1000 watts and is working as designed. I heated a bowl of water for 2 minutes and the unit worked as designed. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of gas smell. Customer said they smelled gas only when oven in use and a click noise. Test igniter cold and hot igniter failed hot. ; ordrng 1 WP9758079 (igntr-oven)
Near Austin, TX 78733
Paul
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL UDT555SAHP Arrived onsite for the dishwasher that has never worked. I found L1 not connected correctly at the wire nut in the junction box. I corrected the connection and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78704
Wesley
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Special project has been fulfilled. Temps are awesome. 36f 16f in ice bin and 0 in freezer. Unit is now operating as designed. Customer is interested in a solution for the ice maker ice clumping. Wants icemaker replaced. ; ordrng 1 ICEMAKER (AUTHO)
Near Lampasas, TX 76522
Al
Job Details: 10/10/2019
WASHER MAYTAG MVWB865GC0 Arrived to inspect unusual noises when washer is spinning.Ran diagnostics test mode and unit had no error codes.Ran a manual high speed spin for approximately five minutes and couldn’t duplicate the issue as customer looked on.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/10/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range with a dented panel. I found the control panel dented and took a pic in SDQP. I replaced the control panel. Call complete.
Near Hutto, TX 78634
Cliff
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to Replace door gasket for refrigerator. Upon arrival found freezer door rail bar holder broken on the right side. Homeowner also informed me of defrost failure on upper evaporator. Right side bracket, UI, and RC wiring harness will all need to be replaced to complete repairs. Gasket is not sealing properly due to miss shaped bracket and door alignment issue due to rail failure. Gasket is not needed at this time but I will bring it with me on return visit in case needed. Homeowner request CL only on return visit. and 1 W10625070 (bracket) and 1 W11087438 (motor-evap) and 1 W11330971 (UI)"
Near Round Rock, TX 78665
Arthur B.
Job Details: 10/10/2019
MICROWAVE GE PEB7226SF2SS Arrived onsite for customer complaint of wall microwave not heating or turn table moving. Uninstalled unit and removed wrapper. Found control clicking on and off. Checked fuse and thermal cutoffs. All checks ok. Removed and replaced control. Reassembled and tested. Found unit comes on but magnetron of turntable comes on. Found no output voltage on transformer. Ordering HV transformer and main harness. Customer is wanting replacement is also dealing with GE. OF to R/S once part AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB18X21016 (harness main) and 1 WB24X21031 (thermostat magnetron) and 1 WB26X21032 (trans hv)
Near Austin, TX 78738
Kevin
Job Details: 10/10/2019
ICE MACHINE WHIRLPOOL KUIX305ESS "Took a picture of location on map, arrived on site and found cutting grid has broken, replaced cutting grid. Ice machine is now operating normally, no water leaks from connections at time of service, job complete."
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for unit with broken dispenser. Found open button broke off previous replacement dispenser. Removed and replaced dispenser and tested good
Near Austin, TX 78744
Leonardo
Job Details: 10/10/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace front panel and handle to unit. Replaced front panel and handle. Tested unit, no issues at this time. Job complete"
Near Austin, TX 78752
Kevin
Job Details: 10/10/2019
DRYER WHIRLPOOL WGD8620HW0 "Took picture of home on map, arrived on site and inspected dryer and found it will not heat, disassembled dryer and found igniter has failed. After replacing dryer is operating normally again. No lint found in dryer at time of service, job complete"
Near Fort Hood, TX 76544
Al
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Near Austin, TX 78703
Wesley
Job Details: 10/10/2019
OVEN JENN-AIR JJW2430DS00 Arrived on site and used preshipped console to repair stuck key error. Unit is now operating as designed.
Near Belton, TX 76513
Chase
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived on site complaint was dishwasher would not wash any dishes it’s not a working perfectly fine when I got customers house and then it wouldn’t wash it all need to order the main control board and go back out with the sub assembly all lines are dry; ordrng 1 W11087227 (cntrl-elec)
Near Fort Hood, TX 76544
Al
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing properly, found valve issue, replaced valve, unit tested good."
Near Wimberley, TX 78676
Leonardo
Job Details: 10/10/2019
RANGE GE ZET2FL1SS Arrived on site to replaced led board. Opened box and found led board damaged. Will need to reorder board WB27X23562 will also order new display board WB27X24647. Office to reschedule will need 2 hours on this job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 WB27X23562 (LED BOARD ) and 1 WB27X24647 (DISPLAY BOARD )
Near Lago Vista, TX 78645
James
Job Details: 10/10/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site and tested operation. Customer had examples of poor cleaning performance. Ran diagnostics and found over loaded error code in memory. I found a load in dryer of shirts, towels and bath mat and customer confirmed to be a normal load. Instructed customer on best practices for optimal washing performance. I also found agitator warped in diagnostics and installed new. Unit working as designed. Job complete"
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for customer complaint of clothes having odor after a wash cycle. Ran diagnostic test and found error codes F0E3 and f2e1, ran manual tests and all functions tested good. Called techline and documented findings. SR# 7726073601"
Near Leander, TX 78641
Lou
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker located in the RC section was working fine, but the ice maker in the FC section did not work. I found that the shut off arm was in the off position. I showed the customer my findings and what to look for should the ice maker stop producing ice again. Using my jumper wire, I tested the ice maker and it harvested and dispensed water into the tray. No water"
Near Austin, TX 78734
Scott
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site for dishwasher not heating , found heater had burned thru . Replaced heater , ran diagnostics . All checked normal Nonwater leaks detected at time of service . Job complete ."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/10/2019
ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site and tested operation. I found unit off and I ran diagnostics. Found compressor starts properly but quickly loses pressure and begins making a girdling sound. I found after 4 minutes of running that the pressures equalized indicating defective compressor. Unit will need new compressor to repair. Office to schedule return service for 3 hour SS repair. Called tech line and spoke to Andy #7726079907; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace parts ordered by previous technician . After replacement test operation. No leaks detected at time of service.
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE334GBS0 Arrived on site and tested operation. I found fault for stuck key in memory. Unplugged ui and plugged unit back in and waited 10 seconds for control to boot up and closed the door and found drain pump not running. Installed new control and ran diagnostics to find stuck key still in memory. Installed new ui and tested in diagnostics and found no faults after repair. I also found that the right upper adjuster lock has broken and installed new adjuster. Unit tests good. Job complete
Near Austin, TX 78730
Andy
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not dispensing water or ice. Tested and inspected unit and found door not making proper contact with switch. Placed spacer pad from truck stock and tested unit. All operations are normal. No water leaks present at time of service.
Near Little River-Academy, TX 76554
Chase
Job Details: 10/10/2019
DRYER MAYTAG MEDC215EW Arrived on site customer complaint was that the dryer drum would not turn open the door push the button start of the unit put clothes in there everything work fine cannot find anything wrong at this time
Near Austin, TX 78730
Scott
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site ,replaced freezer evap motor harness . Checked IM , completed harvest and filled . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/10/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for unit with no display. Found console defective. Removed and replaced console and tested unit and tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining, removed pump and found 2 pieces of impeller missing, also found pump housing deeply scratched and was unable to push water with new pump, replaced pump, and pump and motor and now unit drain as designed. No leaks on site"
Near Round Rock, TX 78681
Paul
Job Details: 10/10/2019
COOKTOP JENN-AIR JGCP436WP01 orifice holder that was installed.
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not draining, found the only standing water was below the filter which is normal, customer complained about smell, nothing can be done, unit tested good."
Near Austin, TX 78730
Andy
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Luis
Job Details: 10/10/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Found traces of oil on manufacture weld joint on filter drier,found restriction in evaporator due to leak at filter drier. Called tech support per tech support replaced,filter drier and evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,ran diagnostics checked frost pattern good. Reassembled unit checked water lines no leaks. SR#7726079506;
Near Austin, TX 78746
Wesley
Job Details: 10/10/2019
DRYER WHIRLPOOL WED9550WW0 Arrived onnsite and found unit had been set up without fuse blown. Replaced fuse with truck stock. Unit is now operating as designed. All checks good.
Near Austin, TX 78752
Joseph C.
Job Details: 10/10/2019
RANGE AMANA AGR5330BAW3 "Arrived on site for “F3 error code” complaint. Inspected unit and found sensor and control shorted. Removed and replaced control and sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78735
Luis
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Removed cover found,water leaking in compressor compartment from liner connected to drain in fresh food drainage tubing.
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit not making ice, found ice maker would not call for water, I replaced ice maker, unit tested good."